GE Microwave Ovens Reviews

I got a GE cafe two years ago, all the matching appliances. A few weeks ago, we heard beeping in the middle of the night. ow every night at two am we get a message on the panel with annoying beeping. This weekend, we went out of town and when we returned the microwave was and had been on for a very long time. It doesn't take a genius to figure out that our house could burnt to the ground while we were gone! Thank God it didn't! Not to mention. my dishwasher does not clean! It takes 3 runs to wash.

I bough a GE microwave oven, model JVM1740SM1SS, less than 2 years ago. The keypad says that it is shorted out and needs service. It turns on randomly. I unplugged it and plugged it back in, and it will either say, 'service needed, keypad shorted out' or 'press clock.'

GE built-in oven with microwave on top in white color, model no. JKP90CMICC. Microwave's outside door is peeling off in chunks. This is a manufacturer defect and I have contacted GE to see if they will stand behind their product's quality and replace this door of the microwave. I have heard so many negative things about GE customer service so I don't have much hope but I have to pay to replace this poorly constructed door. I will never buy another GE product and I will spread the word on how they treat their customers. I will post again when and if I hear back from them.

Had 2 G.E. microwaves make a loud popping sound (like a boom) while turned off and then they started smoking like crazy. 1 model #JVM1630BB004/ serial#MA9713685. The previous microwave was just thrown away. I didn't realize there was a problem with these G.E. microwaves, so I don't have the other model/serial #'s. These are a real danger.

GE Monogram mfg date Sept '04 had quit working and the repairman said it’s the magnetron. He said he quit selling appliances for this very reason - it cost as much to repair as buying new. He said they make them as throw-away appliances. That's what's wrong with our manufacturing! Something that expensive should last more than 5 years!

I purchased a GE over-the-range microwave, GE Profile **, on 2/22/2005 as part of a kitchen renovation. I also purchased the GE Profile dual-fuel range, **, and the Profile ** refrigerator at the same time.

Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinson's disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wife's health deterioration absorbed all my attention.

Since 2010, our 2006 GE 1.1 cu. ft. countertop microwave oven model # JES1136WL has had power failure problems. It began in our previous home and now in our next home. All of a sudden, I'd check the panel and it would say "PF", which means power failure. So, I'd reset the clock and there it is, ready for the next usage. Over a year later, in our new home, as of yesterday, it will start and immediately cut off. Now, we've been using this microwave in the same plug since May and now it's October. So, what happened? Today, I'm looking for the user's manual and have located it online. But it appears that the PDF GE has for it, the Adobe document, has a problem. So, I'm going to check it on my laptop, as this is my PC. Thank God we only paid under $100 for it. On some of these consumer complaint stories, the person paid a great deal for theirs.

I purchased a GE Cafe Over-the-Range Microwave along with a GE Range. It was delivered on Nov 2009. The control panel started acting up and quit working altogether in May 2011. I called GE and found that the replacement part and repair was almost as much as I paid for the microwave. After talking to several people and making my case, I was told they would give me a discount on replacing my unit. I was to look at microwaves and let them know which one I wanted. I have left several messages and no one at GE will return a call.

We have a five-year old GE Profile Microwave that has an LCD panel. It is a nice feature, but it has become unresponsive to touch and now will cost us $500 to replace the LCD panel. We will just buy a KitchenAid instead. The LCD panel is not sealed, so when you cook, even using the exhaust fan, the moisture gets up in there and damages the panel. This is such a terrible design. We paid $600 for this microwave thinking it is a good quality appliance. Never buy GE! I was in Best Buy yesterday and told people who were there looking at microwaves. Terrible quality! We have to purchase a whole new microwave hood range now.

The key pad says it is shorted out and needs service. It turns on randomly. I unplug it and plug it back in and it will either say 'service needed, keypad shorted out’ or 'press clock '.

I have a GE Cafe Microwave that I have only had 3 years. The other night, the outside glass shattered into 1,000,000 pieces and the microwave was not even in use.

My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.

I have a General Electric HVM1540DN1WW over the stove microwave that I have had. This month will be a year and a half. The oven stopped heating so being a DIY person, I pulled the oven out and took it to my workshop to see if it was something I could repair.

The exterior glass on my GE Microwave Oven (Model: JVM164OBJ) exploded when no one was home. Similar to others below, glass was all over the kitchen. I can't imagine how I would be feeling if my two year old had been home and in the kitchen when it happened. I will contact Sears and GE tomorrow.

I found the phone number after going online. After calling this number, I was told that this person was the only individual I was allowed to speak to in regard to my complaint. I was treated like a piece of dirt. I was spoken down to, and, might add. very disrespectfully so. I will never ever purchase a General Electric appliance as long as I live.

The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I don't expect it to be free. I just don't understand how they can justify that much.

I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says it's not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they don't stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.

GE brags about employing its own service technicians yet, when I called to schedule an appointment to fix our Advantium 120 microwave (3 years old), they told me that unless I provided proof of purchase to the technician, he would charge me even for parts under warranty such as the magnetron tube. This in spite of the fact that they have all the purchase information at their fingertips, as I reported when we registered our purchase. They even told me our date of purchase, had our address, email address, etc. They dismissed my suggestion that an email from them to me that I could show the technician should suffice. After 3 years and severe family health issues, I have sadly misplaced the proof of purchase, not realizing that registering the appliance for warranty provided no real benefit; not even proof that I didn't steal the thing. I am saddened that a company of the former stature of GE would stoop so low to avoid a legitimate warranty repair.

Two years ago, after owning a GE JVM1490 microwave-convection oven (over the stove) for three years, the door handle broke.

In January 2010, I bought a sensor cooking microwave oven (Model: JES1460DN1BB Serial #: MS900742B). I paid almost $500.00 for it. Now, in less than two years, the inside is already clipping off so it is dangerous to use. I returned it to the store and was told that the guarantee was good for only one year. So, I would have to pay to have it repaired. My last microwave (before GE) lasted well over 10 years. I always thought that GE was a good company; I guess not. I feel that it is their fault. I seldom use the microwave and I even clean it with a damp cloth. I do not think that I should have to pay for the repairs and I should be given some kind of a discount on a new one. I feel that GE is now in the business of making effective appliances. They should stand behind what they make.

My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.

The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesn't seem to want to turn off!

To inform others that need an under-cabinet space-saving microwave, unless you are replacing an existing GE unit (and want the mounting brackets to align for easy re-installation), I would strongly suggest getting a different unit. I am about to buy my third GE undercounter microwave for the past 11 years. The rest of my kitchen is pretty high-end Thermadore, Kitchenaide, ASKO, and Braun. My last Profile PEM 31 DMBB lasted less than three years. The Toshiba that I bought while deployed to Okinawa lasted 15 years.

My first GE under-counter microwave died after five years. The replacement unit, a Profile PEM 31 lasted less than 3 years. It's not so much the cost, but the work it takes to remount the new unit.

We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!

We installed a GE Spacemaker Microwave Oven /Range Hood in 2005. We used it mainly for the overhead light over the range, the timer, the vent fan, and only occasionally to microwave vegetables. On 8/5/2011, I put a dish of eggplant in a glass dish to heat up and the microwave shut down completely to the point that I had to check the circuit breaker to see if the switch was shut off. The microwave and everything associated with it is dead.

I also bought a counter top GE microwave oven model jes1451dn1bb that turned itself on and then stated a vegetable sensor error. I did not trust it after this and when I plugged it back in, it stated a keyboard short had occurred and that I may need service. What I need is a non-GE microwave oven that works longer than 18 months. Prior to this machine, I had bought the same model back in 2003 and the same thing happened; The machine turned itself on and stated a popcorn sensor failed. This was back years ago and I complained to GE but never heard from them. This problem has been going on for years and they do not give a ** about the consumer who lives with this machine. I complained tonight about my second microwave and unless a miracle happens, I will never buy another GE product again in my life!

I had the same issue as an earlier post regarding my GE microwave. One day the the screen said "keyboard shorted", later that day the microwave began turning on by itself. I called GE and they said this is the first they have heard of it. Clearly this has happened before. GE needs to step up and take care of this issue before someone's house burns down due to this issue.

We have a GE SpaceMaker JVM 239BV 001 over the range microwave purchased about 10 years ago. Within one year of installation the handle snapped - just as numerous people here have stated. I went to our local replacement parts store and was shocked that it cost $30 for a new handle. The sales person said "if I were you I would by the lifetime warranty for an extra $3 because you will be back, I sell lots of these".

Our GE microwave/convection oven model number JES1290SK01 is making grinding noises and has caught fire once on the side panel. We have owned this microwave for only 4 years. It was a terrible investment. No wonder Obummer had to bail them out. That is the quality the unions are currently producing. It’s sad really...

GE profile microwave magnetron burned out after 2 years. Part is supposed to be under warranty, but repair is not. There are no service centers in my area. GE won't just send me the part, or let me send them my old part.

Two months after I purchased a GE countertop microwave, the heating element died out; since it was still under warranty, GE sent out a technician to repair it.

I can't remember the exact date of purchase for my GE Spacemaker microwave oven. I have a receipt somewhere, but I have receipts for repair dated 2002. It is for a door seal gasket for the microwave. A model JVM60 GE Spacemaker installed over the range.The microwave worked perfectly for several years. Then one day, when I pressed the start button, I noticed a small fire inside the window above the control panel where the time is displayed.

I bought three GE microwaves, all with the same model. One was for our house, one for our camp, and one for my wife's mother. The one with my mother-in-law failed, the message said keyboard shorted. The next day, the one in the house failed, with the same message on the screen.

we purchased our 3rd microwave, if this one doesn'nt last more than 2 years like the last 2 we bought, we are done buying ge products!

My GE microwave was caught on fire tonight while it was not in use. The entire upper compartment which houses the motor and the vent fan along with other components were engulfed in flames and melted a majority of the plastic on the top and back. We had to use a fire extinguisher to extinguish the flames. It filled the house with the terrible stench of burned plastic.

GE Profile Microwave & Oven combo for the second time has peeling paint on the roof of the microwave. The first time, the whole unit was replaced (was still under warranty). This time, same thing happened but it is no longer under warranty.

We purchased a modular home and the appliances were included. The microwave was manufactured June 2005 with model number JVM1650WHO03. First, the range light blew and it very difficult to get into in order to change the bulb. Well, this is minor considering now the microwave shuts off within 3 seconds of turning it on, then you have to reset the clock and after "maybe" 10-15 times of doing this, it will operate, only to do it again maybe the same day or a couple of days later. I’m very frustrated! I would not recommend this product.

GE SPACEMAKER XL 1800, Model Number JVM1870SK03: I have had nothing but problems with this microwave since I purchased it. First, the underneath light did not work, then subsequently, some of the buttons on the front panel didn’t function, and it made a loud buzzing noise which I thought it would explode in addition to the sparks that were observed inside the microwave. I could only heat for 2 minutes, after 2 minutes, the microwave would power down and then restart in the middle of the night making a beeping sound.

A few weeks ago, my GE Sensor Microwave in the middle of the night, started beeping and trying to go into the auto defrost function. So I unplugged it and plugged back in and the problem went away. Then on Saturday, while baking a sweet potato, the microwave completely stopped with the display saying the keyboard had shorted. I could understand if the microwave was old but this one is less than a year old! Is the microwave still under its original warranty?

I placed a punctured potato in my GE microwave model JVM1850DMCC serial number **and pressed the "Potato" button. The microwave caught fire and the only thing that shut it off was the safety thermostat. A GE technician came out to my house to repair the microwave oven. The microwave was totally dead and had fire damage. It was unrepairable because the oven cavity was unrepairable and he stated that the microwave needed to be replaced. While he was at our premise, I called GE Consumer Relations and they agreed to replace the microwave which was only eight months old and under the original manufacturer's warranty. They said that they would call and send a technician out as soon as it was shipped from their warehouse.

There was no damage. There is no telling what would have happened if I hadn't been home when it happened.

My wife and I purchased a brand new GE Profile Microwave on 3-2-10 for $436 and it stopped working or heating today, 5-12-11. I called GE regarding the issue and was told that the part was covered and the labor was not. I asked the customer relation operator what the standard life expectancy of a GE microwave was and she refused to answer. I asked if a year and two months was reasonable and her answer was I should have purchased an extended warranty. She told me a service call would be around $100 and the failed part would be covered. Why should I have to spend additional dollars on a part that is clearly defective?

We have a GE Microwave, Counter Top, white inside and out. Model JES1036PWH02. The paint in the inside bottom started peeling about 2 1/2 years after we had it and and now it is peeling on the sides and top inside the oven. Half of the time the carousel doesn't work and the oven doesn't heat evenly. Sparks fly and food burns. We are the original owners and have used it according to instructions.

We have a GE spacemaker microwave. It was approximately 4 years old and had never given us any trouble. The other day, I was home alone and heard a loud vibrating noise coming from the kitchen. I went to the kitchen to find the microwave had turned on by itself and now had a small fire inside. I unplugged the microwave and threw it outside. If I would not have been home at the time, or this would have happened in the middle of the night, the outcome could have been devastating.

GE microwave oven, recommended by Consumer Reports magazine. After about 5 years of use, the floor of the oven, where the turntable groove is, rusted. I purchased it in 2001. On Jan. 13, 2006, I spoke with the 800 GE number, a person named Ted, said the cosmetics warranty is one year. He added that I should sand off the rust and use touch-up paint to restore it. I purchased from them a touch-up tube at &21.75 plus $5.95 shipping, handling, and tax. My handyman did touch-up using the product.

I heated a bowl of soup. 15 minutes later, I smell something burning. The microwave did not shut off. It was red hot and I pulled the plug. There were burn marks on the lower part of the door and melted part of the VIN sticker. I had metrotron placed last year.

I have a microwave that stopped working. I am a technician by trade. I have determined that the magnetron has burned out. I have confirmed through GE that the part is still under warranty, but not the labor. GE will not send me the part and insisted that I place a service call to have one of their representatives replace it. I can get this part anywhere online, but I want the part that has warranty.

Our microwave portion of our GE Profile microwave/wall oven combo, Model JT965SOK4SS, installed in our new home in April 2007 and now going on four years, is defective and noted by the GE technician as unrepairable. The microwave interior top panel is melting and the paint is chipping away and exposing metal which we've been told can now rust. GE will not cover to replace the defective unit, only offer a discount on a new comparable model.

Purchased a GE Eterna EM03000HBB04 Over the Range Microwave manufactured in 2005. Magnetron went out last year and had to be replaced. Door handle has come off twice. I was given the same response from customer service about the door handle. A new door would cost more than a new Microwave. Yes, I do use Windex as front is glass. Handle is plastic parts with a screw at top and bottom.

General Electric Over the Range Microwave purchased from Best Buy just over two years ago, stopped working about 8 months ago (all buttons stopped working except for the add 30 second button oddly enough). The clock does not work nor any of the other buttons, but because the add 30 sec button works I haven't called to complain as I can still re-heat something for 30 sec. We are going to be selling our condo and thought it would be nice to figure out what is going on. GE wasn't able to help other than to offer a rebate on a new GE appliance or discount off a service repair. So I am stuck with either purchasing a new product (when the first one lasted 18 months) or paying even more for a technician to come out and fix it. Really?

I have a built-in double oven (oven and microwave) by GE purchased 5 1/2 years ago to replace my old one which lasted 17 years. The paint is all peeling on the inside and falling on food. It is peeling from top, back sides, and bottom. Two different GE representatives told me I can fix it myself by scraping it and painting it with their special paint. It was okay to use. I spent almost $70 on the paint. When it came and I realized it was spray paint, I was concerned because I can't remove the unit to spray it outside.

Microwave/oven is not even 4 months old, and it stopped working today,11-28-10. I looked it up on internet and found several dozen complaints just like mine. It made a loud noise like a vibration and then went dead. It has power where it is plugged in.

Purchased a new Spacemaker microwave, used it two years and it quit heating. Went online for troubleshooting info and found so many complaints about these. I decided to just trash it and get a Whirlpool.

I have the same complaints as others on GE Profile micro/convection oven. The megatron has died for the second time in five years. This is a very expensive microwave and the replacement cost of the megatron is also unreasonable. I am doing without microwave while waiting for repair; major component replacement cost, plus service calls. I built a cabinet to fit the microwave so replacing with a different brand model might be prohibitive.

This is a corrected response. I did not give complete address and typed Modec for Model. This Microwave/convection oven started making noise after about 10 months. It is now making this loud noise all the time until I push clear/off. I would like to know if there are other people having this problem.

I am so glad that I found all the comments on here. I feel so lucky not to have gone through all the troubles that you all have gone through and it is because you gave me all this information that now, I can just go buy a new microwave oven and be done with it. My turntable has stopped working and as many of you did, I was thinking of calling for a service repair as well. I thought it would save me some money and be better for the economy to have it repaired rather than throw it in the landfill.

We purchased a GE Profile microwave in 2006 (model JEB1095BB04; serial number 900057B; manufactured on 3/2006). After 13 months the magnetron failed and we had a local appliance repair replace the magnetron. 13 months later it failed again and we had another magnetron installed. Now a year later it is broken again. As we eat out a lot, this is not acceptable. Our office Magnavox microwave purchased in 1988 is still working but the GE is dead. Obviously it is a defective design. Do we have any recourse? I removed the built in microwave from built in take it to a repair shop. It got repaired twice for $140 each time.

We purchased a GE Profile combination convection/microwave oven model # JVM1790SK01. After a short period of time, the top part of the grill above the door began to wear. We have replaced the grill now 3 times and GE is aware of the problem. However, they do not have a fix for it at this time. They had the audacity to charge me for the first grill when engineering knew it was a problem. Their solution is to continue to send me grills to replace the damaged one and will not replace the unit because it is cosmetic. I am not happy and not buying GE products any longer.

I bought a beautiful microwave in 2008, it was manufactured in 2007. Today it stopped heating. I only had it almost 2 years. I went and purchased a new one, but still trying to fix the other. I went to Dick Van Dyke ,they said it would be $37 just to have a look and go up from there. I called another company, he said starting at $125.00.

I bought an expensive over the top of the oven microwave, a GE Adora in March 09. By June, the magnetron went out. August 2010, the magnetron went out. When the magnetron went out in March 09, I told customer service I wanted a new microwave. They told me the magnetron had to go out three times. Well, three magnetron has gone out now. So, I told GE I wanted another microwave.

This is a follow-up to my previous report on my GE convection microwave oven JES1290ML01. GE did arrange for a repair under warranty, even though I bought the oven about three years ago, reportedly because the appliance cost more than $200. It took three weeks for the part, a magnetron, to arrive. The service call and the parts were provided at no charge to me. The delay was inconvenient and getting the repair authorized through the customer service call center at GE was a bit of a challenge, but otherwise GE's coverage of the repair was satisfactory.

I called the repairman & was told that this was not covered under my warranty & that I would need a new door which would run $489.

I can't believe my eyes. I came online searching for a replacement for the door handle on my GE microwave oven (JVM1440BA001) which I purchased new in 1999. The handle has been broken at the bottom for years, and I just put duct tape on it and kept using it. Never could figure out how or why it broke. Now, fast forward several years later and I am getting ready to sell my house. I thought I'd have to replace the microwave, but someone said I could just order a handle or a door. So I stumbled on this website and read post after post after post about broken handles on GE microwave ovens. Sheesh! I had no idea! I thought I was the only one with this problem. You can believe I will never buy a GE microwave again now that I know how common this problem is!

My GE Spacesaver XL model # JVM1331ww002 was purchased in 1997 and has worked perfectly ever since. The only problem is that the handle has broken off at the bottom. It costs too much just to have it replaced so I will purchase another one like it. It has been great! Please post this even though it's not a complaint.

We purchased our home in the Spring of 2008. It had been renovated and the kitchen was updated with new stainless steel GE profile appliances. The microwave, model # PVM1870SM1SS, had worked fine up until a couple weeks ago. Just before our vacation, the microwave just died. The keypad is completely unresponsive, it won't power up at all, no lights, etc. I have tried resetting the circuit breaker and playing with the buttons with no success. I even took it down (large over the range model) and tried it in another outlet in another room. I have just emailed GE but after reading all the other related posts on here, I don't see much happening. I even went so far, as to include a link to the GE Microwave Complaint page and asked them to kindly read it and give me feedback on it. What do we do to get some action going against them in the form of a recall or class action suit? This is truly unacceptable products being sold to the unsuspecting public. It is shameful.

We purchased a GE Adora 1.8 cu. ft. Microwave Oven at Home Depot on January 29, 2007. We paid $472.00 between the microwave and installation. On August 6 2010, the microwave sounded a bit louder and just shut off. When I went into my garage, I saw that the entire circuit had popped shutting off my stove too. We plugged the microwave into an extension outlet to use a different plug thinking it was the outlet and not the microwave. It still did not work. This microwave was costly and only lasted 3 years. Now that I was troubleshooting on the computer, it appears that GE is known for this. How disappointing!

I bought a GE Spacesaver Microwave (JVM1842BP001 - manufacture date Oct. 2001) for our new home about 7 years ago. About two years from the purchase date, the bottom of the handle came loose. My husband glued it with some strong adhesive glue. This worked for about a year, then we noticed some cracking at the bottom of the plastic part around the microwave. Again, we glued the plastic. A year later, the top of the handle started coming off, again glued. More cracking. Last night, the handle came completely off. With it, there were many "melted" plastic pieces and non-melted pieces from around the outside of the microwave door. I will have to replace the door or the whole microwave.

I have a GE Profile Over-the-Range Microwave, model no. 1870SM. What a piece of **. I bought one when I moved into my house in 2005 December. We’ve had problems as soon as we started using it. First, the magnetron broke, then something wrong with the fan. After repeated calls, they fixed it. Okay, few months later, we have the same problem. The magnetron breaks down. This time I'm out of warranty as it is just more than a year. So GE agreed to fix it, but they won’t pay the labor ($115).

I have sparking from the waveguide cover of my two-year-old GE convection oven/microwave model JES1290ML01. I called the GE Answer Center at 1-800-626-2005, obtained a case number, and was transferred to consumer relations. After a five-minute wait on hold and some persistence with the operator, the operator determined that my microwave is eligible for a no-cost diagnostic visit by a local technician, apparently because the oven cost more than $200. We'll see if there are any repair costs.

I had a new home, new appliances, all from GE, new everything. I went to Walmart to buy groceries, stocking pantry, refrigerator etc.. When I walked into the kitchen with several bags, I heard something running and looked around to see the microwave, GE model JVM1750DP1WW above the stove was running. I opened the door and then shut it, pressed cancel, stop button and still it ran. I then went to the breaker box and shut the breaker off to the unit and thought perhaps it would reset itself. After putting the groceries away, I turned the breaker back on and upon entering the kitchen it was still running, at which time I tried the cancel and stop button again as well as the reduce power button which gave me a message of reducing power at this time is not an option.

My GE Spacesaver Microwave oven is just 17 months old. The door handle has broken. I have had three of these microwaves in the past and multiple broken door handles. I have no children and my husband and I don't even use the microwave on a daily basis. Two years ago, prior to replacing my last microwave, I called GE's customer complaint line and they told me no one else had complained about their door handles. So I finally replaced that microwave. (I was replacing the handle several times a year.)

I have had this microwave for several (about 5) years and it has been performing perfectly well. A few hours ago, I decided to reheat a left-over pizza from a large pizza chain which I visit frequently. I put the pizza box in the oven with the pizza in it and set the timer for 2 minutes.

When I remodeled my kitchen, I purchased a Spacemaker XL microwave over the stove model. The handle snapped off. When I contacted GE, they told me the warranty had expired and a new handle would be $90, just for a handle. The reason it snapped off was because a cheap plastic plug that held a screw in place simply broke off. This is planned obsolescence.

Paint peeling off the inside of microwave oven directly above food! GE microwave model # WES1130DM1WW. s/n FR938648 B , manufactured March 2008, made in Malaysia. Not sure how much paint has fallen into the food we have consumed.

My family purchased three GE products over the past 2 years. One was a microwave which stopped heating after a year and a half. It would cost more to repair than buy a new one. The other was an oven. After a year and a half, part of the display stopped working and one of the ignitors on the stove top stopped working. The last was a mini refrigerator. The motor burned out after 2 months.

I purchased a GE Profile Convection Microwave Oven in 2005. This is a built-in unit model JEB1095BB03. The Magnetron part number ** has failed three times in five years. I have spent $350 thrice for this issue since 2005.

I bought a new GE Profile Spacemaker 2.0 microwave less than two years ago. The cover for the vent slowly opens and then closes as used. Little by little, it did not close fully. When it stayed open, I took a look at it and there were all kinds of broken plastic in the opening! The vent cover finally fell off. I called GE and first they said they had no one in the area, luckily my own repairman told me to tell them it had to be someone from GE. Guess what, she found someone in my area! He came today and that cost me over $100 and he had to order a part that will cost $175!

I purchased a Spacemaker GE Microwave Oven 10-07-2007, Model LVN 1750DM1BB, Serial #HM900116B from Lowe's in Cape Coral Florida. I placed 1 baking potato into oven and set timer for 10 minutes. The next thing I recall was a great deal of smoke coming out of the microwave, potato totally charred and on fire inside the oven. After taking the potato from the oven while still in flames, the oven no longer worked at all. Everything was dead. Repairman from Lowe's warranty service came and stated there was no way to repair, very unusual and dangerous situation; he'll have to call insurance company and get a refund of our monies. We paid $278.00 + $84.97 for warranty and $21.78 tax. The smoke smell has remained, and I need new microwave and installation costs only.

I purchased a GE stove microwave (Model # JVM1540DM2WW) in August 2008 that was manufactured in May 2008. I used it sparingly because I share it with my husband. I have power to the mircowave and a glorified clock. The microwave will not cook or heat anything, though.

I purchased a GE Micro/Convection Oven that stopped heating after 4 years. Because it fit into a custom cabinet, I decided to buy the same one instead of waiting around for a service call to fix. The new one was delivered and stopped working a week later. When I asked for a new one, GE insisted it must be serviced. They sent someone out that was not a GE Factory trained technician who did not even have any parts. I had to schedule another day off for another call. The same company came out and being new problems developed, he also did not have all the parts.

The magnetron on our GE Spacesaver microwave failed after it was 5 months out of warranty. Since we have friends who live in our subdivision with the same microwave that have already had two magnetrons replaced, I am wondering if there isn't a defect in these microwaves. The part was covered under warranty but the labor was $195.15.

I bought the GE model JVM1740DP1 over the stove microwave. Within a week, it burned up. I called GE for service. A nice guy named Jeff came out and he found a stray screw had been left in the diffuser at the factory. Metal in microwave means destruction. Microwave was a total loss. GE called and said they could maybe get me a new one in a month. I asked for some kind of compensation because of my inconvenience. They absolutely refused.

The Spacemaker microwave exploded, sounded like gunfire, lightning. The electric panel inside burst into flames. Potential fire hazard!

I bought the GE spacemaker 1 year and 3 months ago and it stopped heating. Everything seems to work (the turn table, the clock, etc) except it does not heat or cook anything anymore! Of course, the warranty expired 3 months ago.

Purchased a home that had a GE Spacemaker Model#JVM1630WJ01 in August 2009. In May of 2010 my daughter thought she hit the timer but turned the microwave on for an hour-she always times her reading. I happened to walk into the kitchen and noticed a one inch flame in the middle of the microve radiating through the turntable. I immediately opened the door without thinking-hope nothing happens to me.

In the fall of 2008, we purchased a GE microwave oven (model number JES1451WJ 2 and serial number 905245 U). It has failed to heat the last couple of times we tried to warm a cup of coffee. Is not the magnetron tube still under warranty?

Spacesaver Microwave is not yet 5 years old. Today, the microwave started turning itself off after 1-2 seconds of being turned on. We can't figure out what is wrong or what to do with this issue. Is this a common problem?

We bought a GE microwave with browner about 3 years ago. Yesterday, it quit heating. The light comes on, the turntable turns. No heat. The browner however still heats. We expected more from a GE appliance. I have all GE appliances. I hope that they last longer than this microwave. The last microwave I had lasted more than 15 years.

This GE Microwave Oven quit heating when it was only 14 months old. Out of warranty and not worth the cost of repair. I expected more from a GE appliance.

My G.E. Microwave it is peeling inside sometimes I found the white peels in our food. I called G.E. and replaced it, but charged me over $200.00 to replace it. I am on Social Security and was really upset. It was only 3 years old. If Toyota is taking responsibility for fixing the cars for free. Why did I have to pay for my microwave, even if it wasn't under warranty? It is a health hazard. What can I do further to get my much needed money reimbursed.

We purchased this microwave from Lowes about 3 years ago. Yesterday (5-30-10) it just stopped working. The light inside comes on, and the turntable still turns. It just doesn't heat anything up. I talked to a salesperson at Lowes, and he said it was the main brain of the microwave oven, and that it would be cheaper to replace the oven than that part (rather not cost effective). I know the appliance is out of warranty, however, microwaves should last more than 3 years as much as they cost. We haven't been hit by lightning, or any power surges. Any help with this matter would be appreciated. Thank you!

I do not blame Walmart. I bought the JES1351WB 001 model GE microwave on Feb 1, 2004. It has worked fine and still is except the groove where the turn table sits has rusted and now has come into a hole. It sparks and makes a bumpy sound as the turntable turns. I am now afraid to use it - afraid it will catch fire. What could have caused this problem? I know I must purchase another Microwave but I would like to avoid this problem in the future if I can find out what caused it.

I have a GE Profile microwave/convection model # JE1590SH02 oven purchased about two years ago. It keeps on going off and not allowing me to input the time. Some auto controls work and others do not. I've been reading that several other people have similar issues. This is an expensive microwave. I've also had problems with my GE Profile refrigerator. GE's old motto was GE cares. With my experiences with high-end GE products, I feel GE doesn't care. I'll never purchase another GE product.

The plastic handle broke off the Spacemaker XL microwave. I called GE customer service. I was asked for the serial #. There is no serial # on the microwave! So I don't know what replacement handle to order, but given the fact that the handles start at $65, plus tax, shipping and handling, we decided to do some research. No one had anything good to say about this product. Since ours is about 13 years old, we will be replacing it. Hopefully, we will find a new one from another manufacturer that will fit in the space above the GE stove. The handle that broke should never have been made out of plastic, and should not cost more than 3 or 4 bucks!

Profile Spacemaker 2.0 microwave worked one minute and then it lost power for no reason. I was boiling a pot of spaghetti water on the stove underneath when it lost power. I don't know if the heat made it crash or not. It was less than 2 years old.

I explained I had purchased a new over the range microwave oven in my new home in 2008. The buttons are not working like 0, 4, and the 7 sometimes. I was told it was only good for 1 year and that I should have purchased a service contract that I was never offered. What a sorry company and I were then given service phone # near my area and were told good luck. It was just wear and tear.

We have had our GE Spacemaker XL Microwave oven for 4 1/2 years. One day it worked; the next day, it does not. After research, I discovered that it was the magnetron tube that quit working. It no longer heats the food but will come on when you push buttons to start. I called 1-800-GE-CARES and they said they would come out for $79.95 and see if it was the magnetron tube. If it is not covered my manufacturer defect, it would cost me an additional $154.00. That is crazy. They know there is a defect in this tube but they soak it to the customers.

I have purchased 2 GE Spacemaker Microwave Ovens in the past 4 years, both were model JVM1440WH01. This last one started making an awful crackling noise and finally just stopped heating. It is less than two years old. I am afraid to try to get it fixed. Thankfully it did not catch fire. $450 in 4 years is a bit much for a microwave. I have had my tabletop microwave for over 10 years.

I bought small counter top GE microwave oven form Lowe's in July 2008. Now, less than 2 years of light use in a part time residence, it stopped heating food. Just as many others have reported. It is time for GE to recognize that they have quality/reliability issues with their microwave ovens and provide some support to their customers that have be victimized. I purchased what I thought was a leading brand product from a reliable company and received junk. I think there should be a class action complaint.

In 2009 I bought an 1100 watts counter top microwave. It quit heating about two months ago. The panel still worked but no heat, than about three weeks ago the panel died, so no clock. The sad thing is I bought the same one in 2008 and it lasted about a year both were bought from Wal-Mart. What could have happened? I prefer GE but now I have another brand. Price around $85.00.

This is about my GE built in microwave oven w/ serial # JEB1095BB03. This microwave was part of the package that builder include when our house was built in 2005. Mid of 2007, the microwave failed heating up-the problem was a magnetron as they found out. They changed this out of courtesy when i called but in less than a year, the same part failed again, we called the 2nd time around & was blaming power surge to cause fault. Today it failed again. We got a cheap Emerson portable microwave which I brought for my young dtg and it's being used more than the built in GE microwave and it was still working great. The public must know how horrible and poor the quality of GE products nowadays. If GE cares about their business, they should recall the unit itself and replace this w/ new reliable ones.

I can not believe how many people have had the same magnetron issue with GE microwaves. In our case, Advantium. Each has the same issue with a warranty item and having to pay over $200 per hour for labor. Does anyone have an idea of what our recourse is? GE does not care about the complaints and I doubt if the State Attorney General will worry about a microwave case. This really is quite the scam if they can get that hourly rate. It doesn't matter how long a part lasts, they will recover the costs from labor charges. Anyone with ideas?

I bought a GE Profile over the range microwave PVM 1870SMSS back in August 2007. On Sunday, 5-09-10, the microwave will not heat. It's powered on, but there is no heating. The online forums suggest it's the magnetron tube, which is warranted for 5 yrs. To have a technician look at the problem is $99. GE will not give me a final price. This is a premium product and should not be defective within 3 yrs. I don't want to fix or buy another GE product, but the remaining kitchen appliances are GE Profiles. Something should be done so GE can fix these appliances at no cost to the consumer, or recall them. There are reports they turn on by themselves, start fires, the glass door and plate shatter.

We had a power outage and the smart board on the microwave died. I took the oven to a repair shop and was told the model number was not even in GE's appliance list. Even though it is only 2 years old, the part is no longer available. It seems to me that GE should back up the appliances they sell, but maybe they are only out for the bucks and not customer satisfaction. It has taken me to the point that I will not purchase anything from GE again. It did not only cost me for the repair shop to look at the microwave, but now we are looking to buy another one. The costs to repair the unit plus the cost of the part, had the shop found the part, would have been as much as buying another microwave.

We have a GE Profile Spacemaker microwave. Model #JVM-1870SK. This was manufactured in Oct '05. This was in our vacation home. So, even though the microwave is almost five years old, it has been used for a total of five months. Yesterday, it just shut completely down. No power to the microwave. This is the third GE Profile microwave that we have had that has done the same thing. My other appliances are also GE Profiles. But I will never buy another GE microwave until they stand behind their products and admit that their microwaves are basically junk. People should file a class action against them and force them to do something.

My Spacemaker microwave just quit working it is only five years old and hardly been used. I have seen a lot of complaints on this product and very disappointed with GE. Does not heat.

I bought a brand new home in December 2007 with all GE stainless appliances. The microwave (space saver) glass turntable broke within the first few months and that had to be replaced. Now, 2 1/2 years and no warranty later, the microwave oven completely died (need new tube - magnetron I think it's called) and the dishwasher will not drain. I had the two appliances serviced. $75.00 Per appliance just for the service calls. I had the dishwasher "fixed" (close to $300.00 for the repair) which he just took out some gunk out of the drainage tube. 2 months later it is doing it again. I opted to not have the microwave fixed because it was going to cost almost as much as a new one to have it fixed. I am holding my breath about my range and hope it holds up a little longer. So glad my home did not come with a fridge and I bought a different brand! I need to write a letter to GE and cannot find a corporate address on their site anywhere. So frustrating. Unbelievably disappointed in GE!

I purchased warranty on my appliances from Fry's Electronics in 2006. I purchased a 5 year warranty effective until 2011. April of 2010, I called GE for a repair and was told by an answering machine there was a new number and company covering appliances purchased over 1 year ago. I called the company, Service Protection Advantage, and was told their database did not include my warranted appliances. After several weeks back and forth from GE to S.P.A., I paid out of pocket for the repairs. The repairman informed me that the contracts for warranties were sold to S.P.A. And should call back and explain my concerns to a supervisor, customer service, and/or customer relations.

Have a GE profile space saver microwave manufactured in 05. Had mag tube replaced once already and now the appliance just "died" again. I also have a profile oven with ceramic range top and it is horrible too! I am embarrassed that GE markets these products as upscale. What a terrible performance.

Have a GE profile space-saver microwave manufactured in 05. Had mag tube replaced once already and now the appliance just "died" again. I also have a profile oven with ceramic range top and it is horrible too! I am embarrassed that GE markets these products as upscale. What a terrible performance.

We purchased a suite of GE Profile Appliances when we moved into our home in 2006. We have had repairs on 3 out of 4 of appliances including the GE Spacemaker (Model JVM2070) Microwave which had the magnetron replaced in 2009, after the microwave quit working. Yesterday, while cooking popcorn, I heard a loud "boom" while waiting for the corn to pop and could not believe my eyes when I opened the microwave door. I stopped the "popcorn" feature and opened the door to find the glass turntable had exploded into giant slices of glass.

I bought GE Spacemaker microwave 3.5 yrs ago. Last week, it just died; no power, outlet has juice. I haven't investigated further. It's out of warranty and I cannot afford to replace it right now and certainly wouldn't get another GE. I cannot afford repair bill either. It will have to be torn out of its built-in cabinet; inconvenient especially when it's so new. It was hardly used. It was not cheap; repair is unlikely.

I purchased a GE JES1290ML01 microwave convection oven from Wal-Mart in 12/07. It seemed to run well until 4/09 when it began arcing while popping popcorn. Sparks and flame blew through the cardboard plate on the interior right side. I took it to GE appliance repair which said it did not see anything wrong with it and that it's safe to use.

I purchased a GE Profile microwave and really don't use it very much and purchased an extended warranty from Lowe's. I thought I was protecting myself and only live here 6 months and don't use it much. I was heating up something and it started popping and stopped it. They put these screens on the front of the doors and it is impossible to wipe it and it has like moisture between the screen and glass.

I have a GE Spacemaker Over the Range Microwave purchased in 2006 and recommended by several people. Well, the door has all kinds of crack in first by the handle, now by the middle of the door, this microwave is being used by 2 adults not abusive at all. GE said in an email that door could not be replaced to get a new microwave. It seems all appliances today are made to last a few years and be thrown away, what happened to quality and a business standing behind their products.

I purchased a GE Spacemaker XL Microwave 4 1/2 yrs ago &a it has quit working. After seeing online hundreds of complaints, I was shocked there was no recall on these microwaves. The Customer Service at GE gave me the run-around after I suspected the problem may be the magnetron tube. They informed me they were not able to ship it to me as it was too dangerous for someone not knowing what they are doing. I informed them I cannot afford to hire someone and pay $75 for a service call and then labor on top of that plus parts and the magnetron tube was under warranty still and they cannot force me to hire a certified GE technician.

I purchased a GE Spacemaker microwave that was installed by Home Depot in January, 2009. 14 months later exactly, the microwave stopped. It had not been used much since I travel for work and being alone, I am the only who uses it. I called GE and the repairman came and after checking said the board was gone since a fuse must have blown. It would cost $173 for a new one and take a few weeks plus the $99 for the service call. This is the second Spacemaker that just "went. " Did GE forget how to make things? Naturally, since it was fourteen months old and hardly used, the warranty is not good.

1)Purchased Home, 2)Purchased, installed all new GE appliances and moved in December 2008. When we woke this morning, the GE microwave PEB1590SMiSS had no evidence of power. I checked the outlet with coffee grinder to learn it was not the outlet or a circuit breaker. I spent 4 hours getting ran around by GE Customer Service Employees. This appliance is 4 months past warranty expiration. Now I'm concerned for all GE appliances purchased for this home. Unfortunately Everything is GE!

I wish I could attach a copy of a receipt I have for two lamp holders for my GE microwave oven. The back-story is this... The bulbs in my microwave gave out and needed replacing. After being screwed in to their holders for a couple of years, these bulbs are difficult to remove. In fact, in both cases, while trying to unscrew the bulbs, the glass shell of the bulb separated from the metal base that screws in to the bulb holder. Both of them!

We have a GE Profile SpacemakerXL microwave oven that is 9 years old. We have already had the magnetron tube replaced a couple of years ago. The microwave just stopped heating again, and we are assuming it is the magnetron tube again. While the part is still covered under the 10-year warranty for magnetron tubes, we are not able to find out the labor costs as it is GE's poor policy to not give out that information.

I purchased a Spacemaker Profile microwave oven model #jvm2070 on 11/12/06 for $546.00 including tax. I had it installed as part of a remodel in 1/07. It stopped warming food by 3/26/10. I suspected a magnetron based on other complaints in the internet, which it was. GE came out on 3/30/10 and replaced the magnetron, and charged me $223.62. I am outraged that an appliance that is just 3 yrs. old and gets only minimal use would need a major part like this replaced. I never in my 54 years had to pay for an appliance to be repaired so early after purchasing it. Most of my appliance over the years lasted well into their teens! Something is wrong and I was ripped off, what is my recourse? Consequence is the $223.62, which I know I will never see. I feel if enough people complain then GE may at some time be held accountable for selling appliance that are obviously faulty in some way.

My wife was heating a bowl of chili in a microwave safe bowl in a Model JVM1750SM1SS General Electric microwave that was installed in our apartment. The microwave was built Jan 2009 in Malaysia and installed in May of 2009. When the 1:30 was up, she opened the door to check on it. When she closed the door and began to re-program it for some additional time, the glass on the front exploded with a large bang. Being a combat vet, this didn't sit too well with me. It was safety glass, but small fragments flew all over the kitchen. She could easily have gotten a splinter in her eye. No harm was done except scaring the crap out of us. Our apartment maintenance contacted GE since it is still under warranty.

We have a GE Spacemaker model JVM1653WH05. This is our second GE microwave. The first one quit after just a few months. We were offered a small credit on the above model. This one is now smoking when you use it and is making a grinding noise. If you cook in it for more than a few minutes, it shuts off for a while then comes back on. I paid too much for only a two year microwave. I wish I would have purchased another brand. I'm very disappointed with GE.

We purchased a GE Microwave Oven in November of 2008 (Model WES1384SMSS). We have had some problems with it apparently overheating while baking potatoes using "convenience feature" 7. The oven would seem to shut down afterward and be unusable for a period of time following. Whether or not that has any relation to the problem that has not rendered the microwave now inoperable, we do not know.

I own a GE Spacemaker Microwave. At 4 am, the thing turns on and starts on fire. It almost burnt the house down.

Purchased a GE JVM1870SK03 microwave, along with $5200 worth of other kitchen appliances when we built our new home in 06. In 2008, the microwave quit heating so we called an authorized GE repair outfit to check it out. They replaced the magnetron, capacitor and transformer once...diodes and fuses twice and still couldn't get it to heat. Every time it was turned on, it smoked. Finally, after 2 months with no microwave, GE replaced it with a model PVM1870SM1SS on 9-22-09.

Our six-month old GE Large Counter Top Microwave just started making a fast, loud ticking noise while powered off. I immediately unplugged the thing, but I'm afraid to plug it back in because of what I'm reading. I can't get anyone from GE to respond. Wondering what I should do?

I have a $869 microwave that is defective. I needed service and I called GE to find out if there is a recall or give me an estimate on replacing the shorted key panel (code F3). GE's rep states they cannot give out estimates. I have to pay you $89 for someone to come out and give me an estimate. This is a very expensive microwave and now after only 4 years, I have nothing. I called a local appliance repair company and they were able to get the price of the part which is $471 plus labor. I feel gypped by GE; I spent that kind of money with them expecting excellent quality and service. I am out of my top of the line $869 microwave only used for 4 years. I will have to buy a new one, pay to have it installed. It will not be a GE or a Spacemaker.

I have a GE Profile Microwave WB27X10489. I moved into new house in 2005, and in 2007, I spent $180 for labor to change the Magnetron Tube. Now, 02/2010, I am having the same issue and GE wants another $200 to replace the unit. What a crooked process. They have an almost guaranteed revenue stream to fix these every two years. I refuse and will be filing a formal complaint with the State Attorney General as this seems to be a huge issue with GE magnetron tubes.

I purchased GE Spacesaver microwave and it had total failure of the magnatron after 1 year and 8 months. That, is the heart of the microwave costing, we found, more than the microwave to replace with parts and labor. GE has an increasing number of complaints on their over the counter microwaves for this problem and have yet to offer a recall.

I have a GE Microwave over the range PVM1870SMSS, that is not even 2 years. Old and it started shutting down like it lost power. Now, it is completely off and won't start at all. GE said that can't even give me an idea of whats wrong without a tech to come out for $100. I paid $400+ for this but would hate to invest anymore in this unit if its only going to burn out again in 2 years. I can't believe a top of the line model would go this quickly and GE would not want to stand behind their products! After hearing everyone's complaints, obviously it's not just mine. GE lost me as a customer too!

February 2006, we moved into our new manufactured home and when we purchased it, we upgraded all the appliances to GE Stainless Steel. Big mistake! We should have changed them to anything other than GE. Within the first year, we had problems with the dishwasher and the second year, a couple of the burners quit working on the stove and the ice maker in the freezer quit working entirely. The third year, the Spacesaver microwave started making a grinding noise and quit, no clock, no lights, nothing. I came home from work 2 days ago and everything was on (all by itself) and working again. I checked it all out and found out now when I push lightly on the door or the vent above the door, the microwave comes on.

I bought a GE Spacemaker 5 years ago when I had my kitchen redone. It suddenly stopped heating up food. I read online that the magnetron is most likely the culprit. I had an electrician replace the magnetron for me. I was trying to keep my cost down. He put it all back together and of course it still does not heat. Now it looks like I'll have to spend more money to have a tech come out. With these many complaints, GE is destroying any customer satisfaction they had with me. They are certainly not the "dependable" company I had known in the past.

My GE Profile (Model: PVM1870SMSS) is less than two years old and the Magnetron tube stopped working and heating food.

I upgraded the appliances in my new home through the builder to the GE Profile series which were very expensive. Manufactured in June of 2006, the Spacemaker Microwave Oven Model JVM1870SK03. This has been in use about 2 1/2 years and suddenly stopped working; i.e. heating. It made a funny sound and now makes a different sound when trying to heat something. Nothing heats in the microwave oven now. Everything else works fine. I called Customer Service as this should be under warranty. The Profile line is their "top of the line" product and at the price it is, should definitely last longer than 2 1/2 years. I feel certain it is the magnetron tube which has gone out.

I have a Spacemaker by GE, a 2001 but it was not used until 2004. It is in a manufactured home that was a model for two years. It has now been in use since 2004, about 5.5 yrs and just now, it stopped turning off at the correct time. It will only turn off if I open the door. I will have a service person out tomorrow. Sears will cover all repairs and parts for one year for $250, a lot, but cheaper than a new one. If they can't fix, it they give you $500 towards a new one. This is dangerous though, not stopping to heat. I caught it and do not leave the kitchen when cooking with it.

We bought a home in 2003 that came with a GE microwave cook-center. In 2004 we replaced all the kitchen appliances with new GE ones. Everything was built-in, so we had no option but to replace them with newer GE appliances. The GE microwave cook center (model JKP 85) needed servicing in 2007 (a new control panel) and the magnetron has been replaced twice in 5 years. Now the inner surface of the microwave is shedding its epoxy coating where the three plastic wheels that hold up the glass turntable touch the bottom of the microwave.

My wife and I bought a GE Spacemaker Microwave Oven. For some reason, the microwave comes on when you open the door or when it's not in use. I talked to the CSR department. They told us that it's probably dirty or that possibly we have done something to this thing. The problem is we barely use the thing, and it's not dirty. He really ** me off. He told us that it's not covered and will probably have to get a new one.

We purchased a GE microwave oven (model # JVM1650SH02) 4 years ago. After 10 months, it stopped working. GE sent a tech over and determined that the magnetron tube went out. He fixed it at no cost since it was under warranty but this raised a red flag with us. Now, 3 1/2 years later it started smoking. GE now says the tube has gone out again. The tube is still under warranty but they want to charge me a "discounted" fee of $170.00 to fix it a second time. Their only fix to this problem, after telling them of my discontent, is to offer me a deal on a new one. Their deal was to only charge me $214.00 for another model. That same model can be bought for $256.00 from anywhere. Big deal, a $40.00 savings. Why on earth would I take a chance on fixing this one or buying another GE microwave oven? There is certainly a problem here!

I purchased a new GE Spacemaker microwave oven in 2000. In 2002, the unit quit working, due to a magnetron failure. After going through the chain of folks at GE, each telling me "it's out of warranty", I finally spoke with someone who told me that GE had outsourced the magnetron production, and each has failed. GE did agree to replace the unit, and sent a repairman who replaced my old Spacemaker with a new one. I was assured that GE does not outsource now, and I would be very satisfied with the new microwave. 7 years later, the magnetron has failed once again. My previous microwave was a Zenith, and was over 20 years old, and working fine when I replaced it, so I don't think I'm expecting too much. No more GE appliances for me.

I bought the GE Spacemaker XL (model JVM1650) less than 4 or 5 years ago, and the microwave has suddenly stopped heating. Through research, I am certain it is the magnetron tube. I spoke with customer service, and was told magnetron tube is a covered part, but not the labor charge. That is just ridiculous! Why would I pay a hefty service charge, for a part that will probably fail as well. I decided to buy a new microwave (not GE). I'd rather pay for a new microwave, than give GE anymore of my money!

Wow, GE let me down as well! Long story short, I bought two GE microwaves that both broke within a couple of months! They both stopped heating up! Really ridiculous. Don't buy from GE until they get their act together!

My microwave simply quit operating (heating after 3 or 4 months). I called the number on the pamphlet. I was given a date and time for a local service man to come to my house by the computer. The service man called me and stated he could not fix my micro-wave unless I produced a receipt from the store where I bought it. I am stuck with a non-functioning GE product still under warranty in the original box with all vender numbers, serial numbers and store vendor information, etc. on it.

Our new home came with GE appliances in 2001. By 8/02, the magnetometer went on the spacemaker microwave. We took it to these authorized repair guys who said that it would cost us over $200 in labor to fix the part which is still under warranty. We just got a new one and left the old one there. We think that they just changed the part to resell it for a profit. Just after Christmas (2009), the same thing happened. Since they are the only authorized repair shop in town, we had to go to the same cheats we dealt with before.

We bought a new home in 2006 with the over-the-range GE spacemaker microwave installed. In December 2009, abruptly the microwaves stops heating the food. GE service technician comes out and in 5 minutes determines that it is the magnetron tube and tells me that the part is covered by warranty but the labor to replace it will be $215. And he also mentioned that it will not take him more than 30-45 minutes to replace it. So in effect, for a max of 50 minute job, GE is charging me $215. That is such a rip-off and for a big company such as GE to function in such a way is absolutely pathetic.

My GE microwave conked out on me while it was under warranty. I called GE to have it repaired or replaced. They told me I could not return it or have it repaired, but they would send me a Good Will Certificate if I sent them the original sales receipt. After doing so, I received a Good Will Rebate, but here's the catch: I have to buy another GE product in order to receive my money back after I send them the original receipt for the new GE product.

We bought GE over the counter microwave product number JES1451WJ02 in 2005. We have had problems almost from the day we brought it home. I saw sparks on more than one occasion. In Dec. 2009, the microwave caught food on fire. The smoke detector came on. Fire went out quickly. I was able to get food out of microwave and outside where it was raining. The glass pan/bowl cooled down but was ruined. Now I noticed there is a hole in a corner of microwave. I have not been satisfied with this product at all.

Purchased GE Profile Built-in Microwave model # PEB2060SMSS and installed it on 10-25-2008. I started noticing that food was splattering through the metal screen and attaching to inside of glass door. I read and reread owner’s manual to learn how to clean inside of glass. There was no mention anywhere that there was supposed to be a clear plastic film to prevent food from going through! The owner’s manual mentions glass door, metal shield, and how to wipe clean. But nowhere in the owner’s manual does it ever mention there is supposed to be a clear film, nor any mention of how to replace or clean this film.

My above the range GE Profile microwave model JVM1871SK04, serial number FM901678B came with the condo I purchased in June 2007. It malfunctioned when I placed a sweet potato in it. I hit the potato button, which is then supposed to cook the potato with a sensor. Minutes later, the potato self combusted and the plate exploded. The fire rendered the microwave unusable and the kitchen was full of smoke. This was not your typical burnt toast smoke. We had to leave the house overnight. The next day, I called the GE helpline and was told I could receive a $50 rebate coupon towards a new microwave since the warranty. This was a serious fire and could have caused considerable damage if I had not heard the plate explode and seen the fire.

This microwave is at least 10 years old. It has worked very well. However, last night when we were going to bed, the glass in the front exploded. We heard a bang, like a small explosion and when we checked, there was glass all over the floor in the kitchen. When we got up this morning, there was more glass on the floor. We believe this model should be recalled. Anyone standing near the microwave would have been injured. Eyes could have been put out. This is a GE Profile, model number JEB1050. We have saved the glass and have not removed the microwave so that you may have evidence of the condition. A prompt reply will be appreciated. We need a new microwave. We do not need an attorney as long as GE returns this situation to normal and behaves responsibly as to this particular product.

Microwave paint on the inside started to peel off in big chunks and started to rust in less than one year of purchase. I was sent a small thimble bottle of paint as a solution. I would need a gallon of paint to fix this junk. I was told by GE that it was safe to cook in a rusty microwave. The whole bottom inside the microwave has peeling paint and rust. Not safe to use. No results with Consumer Affairs at GE. I will never buy anything GE ever again.

Paint is chipping and peeling from the top inside of the microwave into my food. It is a model JVM1740SMISS, serial #FR901133B, manufactured in 2008. I have owned it for about 18 months. When contacting GE, they want to sell me spray paint to put on the area where the metal is exposed. If one spot is peeling, aren't the chances good for all of the paint to start peeling? This is an over the range microwave and taking it down is quite extensive. We would have to remove its outdoors, scrape, sand and then spray paint. It is only 18 months old! I have owned many microwaves and this is the only one that has gone bad like this. I usually donate them to charity when I change them out. Not this one, it has to go into a landfill. Not very good for the environment. I don't think the CEO of GE would like serving chipped paint to his family in their food.

I installed a GE Spacemaker Microwave over my stove. Two years later, with only about one year of use due to our traveling, the switch in the door stopped working. Foolishly, I bought another GE to make the installation easier which was installed in Sept. 2008. It is now Dec. 2009 and the chip that controls the on-off microwave function stopped working except that it will heat only if I use the "REHEAT" setting! That was 15 months from installing it but with only about 9 months of usage. GE is selling crap. Jeff Immelt, the GE CEO, is a wheeler/dealer, not interested in making a real business work. I will never buy GE crap ever again.

I own a GE Microwave Oven manufactured in September 2003 (Model No. JES1039WF001, Serial No. SF903490B). I would like to express my concern for the general safety of this product. I recently came home to find my microwave running and spontaneously sparking fire and smoking. The fire stopped when I unplugged the appliance. I removed the microwave from my house as quickly as possible so not to inhale the toxic smoke it was emitting. I left the house approximately 4 hours prior to this discovery and can confirm that the microwave was not on nor was it used that day. I am very thankful that I arrived home when I did, because it could have severely damaged my home and injured my pets. This fire was extremely unnerving and scary to think about what could have happened if I had not arrived home when I did. This dangerous event has discouraged me from purchasing any GE appliances in the future.

We purchased a GE microwave 3 years ago and the paint on the top started popping off and the microwave top could not be cleaned. No cleaner was ever sprayed on the inside of the microwave. The paint would fall in the food that was being heated which was dangerous for our children and ourselves and therefore could not be eaten and would have to be thrown away. Well, we thought maybe that was a manufacturer defect and then bought another GE microwave and now the same thing is happening to this microwave. The paint in bubbling on top and now on the bottom and this microwave will also have to be trashed. We feel we should make the public aware of this dangerous health hazard. We also feel we should be reimbursed by GE for both microwaves. A warning to consumers, do not purchase any GE appliances.