GE Microwave Ovens Reviews

GE Spacemaker 2.0 Microwave Oven - We purchased 3 GE Profile appliances when we renovated our kitchen in 2005. I have always thought that GE was a reputable company and thought that we were purchasing quality products. We haven't had any problems with the gas powered stove/oven/range. We have had some problems with the dishwasher but may have nearly solved those problems by watching some troubleshooting tutorials. I am not sure what could solve the problem of this POS microwave.

I bought a GE microwave two years ago. The microwave stopped working and has a message that the keyboard shorted. I called GE and they are charging me $90 to send a technician, plus parts and labor. I paid $250 plus installation for the microwave. I will never buy GE products in my life. Do not recommend to anyone.

I purchased a very expensive GE Cafe (CVM2072SM2SS). All of a sudden, the touch screen just didn't work. We have the complete suite and will need to purchase another. This unit is just over 3 years old and paying over $700. You would think it would last longer. We also had an issue with the turntable making a 'banging' noise. This was fixed once during the warranty and was again making the noise. Also, yes also, the handle of the unit gets EXTREMELY hot. You can burn yourself it you don't use a potholder.

My 2-year old microwave and range handle(s) have paint peeling issues. GE has a program to replace the microwave handle. They DO NOT have one a similar program for the range (same paint peeling issue on the range handles/rings). They offer a discount cost for the range handles. I am sending them pictures and another formal complaint.

I have a GE microwave and was using the exhaust fan on it when it stopped working. I am getting the same message as other folks - KEYPAD SHORTED. I have barely used this product since it is in a vacation home. It looks brand new, but I am really disappointed in it. My cousin told me she's had problems with GE appliances and will never buy another.

I wish I had found this complaint section before I purchased my microwave. Bought model HVM1750DP1CC in May of 2010. Now, 3 years later, all of a sudden there's no power to the unit. The wall outlet is fine. There were no storms around here when it went out. It just seemed to fry itself! The repair/troubleshooting instructions tell you to get a licensed technician to "check this" and "check that" because of the voltage. They give you a flowchart to troubleshoot it yourself, but no pictures to go with the diagram. Sure I can check the fuses, if I knew where they are!

Barely 2 years old today, out of the blue it's sparking and arcing. Junk **.

I moved in to a newly-built home in Nov. 2010. Shortly after, my GE Profile microwave seemingly caught fire. We called for service and were offered a repair free of charge. We declined a repair and did receive a brand new appliance of the same model. Around June 2012, the exact same fire happened to the new one. I must admit that it took me about 9 months to report the problem because my family had been devastated with a lengthy illness and passing of my mother. While going through our trial, I shut down my mother's apartment and just started to use her countertop microwave.

I have had a fridge, a washer and a microwave oven from GE. I have been so disappointed in all three, but the microwave oven disappointed me the most. The door broke around the handle and the hinges, and was replaced shortly after buying it. Then it broke again and I replaced it myself. Then it broke again. This makes me not want to try another GE product. The fridge shelves all broke because they were plastic. The washer fell apart shortly after a year. It is just myself and my husband using them, so they should last for years. When you buy large item, you would like them to last a long while.

We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS from Home Depot for approximately $355.00 in 2010. It was manufactured in Malaysia and had been in use for 2 years and 9 months before the magnetron failed. I spoke with a GE Customer Care representative on two occasions, and she said that the best that GE could do was split the cost of parts and labor since the 1 year warranty had expired. We had not purchased the extended warranty believing at the time that a microwave generally lasts for many years, and GE had always made quality products and would stand behind them.

GE Spacemaker Microwave Oven Model JVM1540 - I bought it in Jan of 2010. It stopped heating food in April of 2013. Warranty covers the broken part, but the service call and repair labor will be more than a new one!

I have a three-year-old over the stove microwave Model JWM1540DN1WW. The message "Keypad shorted - Service may be needed" appeared on the screen and no buttons are responding to any commands. I called GE and was told it would cost $89 plus parts and labor to have a technician come and look at it. The same message appeared two months ago and a few hours later, the microwave started working by itself after being unplugged a few times. This time, it is not working. I will buy a different brand rather than pay money to fix this one. Anyone had the same problem?

I purchased a GE microwave from PC Richard and Son in 2011. The microwave is mounted above the oven. On March 13, 2013, the microwave (model JVM1750DP1WW) sparked a fire inside while my daughter cooked a waffle. After I contacted GE via email, the case manager (Misty) sent a technician to my home to inspect the microwave. This was free of charge. The technician claimed the microwave was able to be repaired and he needed to order touch up paint and a few parts. I was shocked that the tech claimed this was a simple repair and able to be fixed. I said, "You need touch up paint? This is going to look horrible. How safe can this be after having a fire inside?" He claimed it will look good and I would not notice the paint.

My GE Profile Spacesaver XL 1800 microwave's megatron went out. It is still under warranty, but GE refuses to send me the new megatron because they demand that their service company needs to install it. Estimate is $300 for installation. I had a local appliance repair shop look at it and they will install for $80. GE refuses to ship to them or me and state that their legal department has restricted sending to the customer or unauthorized repair shops. So I am being blackmailed for $300 in order to get the megatron replaced under warranty.

Now out of warranty, my 4-year-old microwave (sadly, the top oven of a double wall oven), has been flaking and peeling paint. It is totally unsafe and unusable.

I purchased a GE microwave from Best Buy about a year ago. Every time I wipe it clean, white paint chips come off the inside. This cannot be safe for me or my children. I did contact the company and they were of no help at all. They said that because I heat up liquids in the microwave, this will happen. Duh! I would not recommend purchasing a GE product of any kind (oven, fridge, etc). Their customer service is awful and their products do not last.

I purchased a GE Spacemaker Microwave model JVM 1750SP1SS from Best Buy in October of 2011. Just a few months after having the microwave, the handle came off. I called GE and they sent a technician and fixed it but it left scratches on the stainless steel. In addition, we have had problems with the turntable. Finally on March of 2013, the keypad went out. This of course is past the one-year warranty. I called GE and they told me that they could schedule a service call for $89.95 plus parts and labor. I told them that I could buy another microwave from another company for less than that would probably cost. This microwave was made in Malaysia. I would not recommend any GE appliances that are not made in the US.

I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November of 2008. Less than a year later, it overheated and failed. Since it was still under warranty, the repair was managed by the appliance vendor. The scorch mark on the rear wall of the oven was and is still there. During the past year, the paint on the interior roof began to bubble and peel. There is now a broad area of exposed metal and the paint around the interior door frame is also peeling. When I returned to my vendor, I was informed that several other customers had the same issue and was told to call GE. I also checked online and found many other complaints for the same thing.

I called and emailed GE about a microwave that is in my summer home. It's probably been used a total of 15 hours. They suggested a tech. I asked how much and they told me about $95. I said it died, why not replace? They told me they will give a good discount, yada, yada. As I point out, now I have to install it again so who's going to pay for that? They keep stalling and I'm still waiting. I also have over $8,000 in GE appliances. I guess I will not buy another. They do not stand behind their products.

I live in a condominium building with approximately 105 units. We all had the same GE microwave installed in our units approximately five years ago (contractor-installed). I sent out a mass email to all of the owners to ask if they were having the same problems I was having my microwave, which was the touch panel will not accept commands. I received approximately 15 complaints from various homeowners with the same complaint.

First, as a new homeowner blessed with select builder-provided appliances, I never imagined I would be authoring this letter 4 months after closing on the new home. Your friggin’ microwave oven light mechanism truly sucks! I lost the two bulbs a week or so ago and purchased two more at the cost of approximately $10, even though a one-year warranty was stated. That was okay, as I was more interested in fixing the problem versus starting some long-range purchase interest. So, and this is the most aggravating aspect, I have the correct "pins" and life is ** good, and as I attempt to insert the first, the ** pin breaks off. Okay, so I reflect on the horrific engineering of the mechanism, and I "softly” align the second of the two bulbs, and the ** pin breaks off again. ** is my predominant theme tonight. As well, believe me, I am going to inform Taylor-Morrison that their respective selection of your friggin’ lousy pieces of crap is corrupt and misguided. You suck, G.E.! I’m moving forward.

I bought an above-the-counter GE microwave model JVM15405N155 and exactly after four years, it made a buzzing noise and just stopped. Now I knew why the dealer pushed the service contract so hard. I called GE service and the lady told me they can't troubleshoot the product over the phone. I should have never bought an American-made product, rather, American-sponsored as the product was made in Malaysia. Horrible service and never will buy one again. Where were the good old days when made in America was the Gold Standard?

I have had this microwave WES1130 for several years now and the paint began peeling before year two. Nearly all of the paint is now gone (fallen into my food). Also, I bought this microwave to replace a larger GE microwave that had failed after only 3 years. The 8-year-old GE fridge is humming loudly and leaks onto my floor, which has ruined the wooden floor and warped it. I will never again buy a GE product, and neither should you. They do not care at all about quality.

We've had our new over the stove microwave (GE Profile Microwave Oven PVM2170SR1SS) just over one year and the oven light went out. The owner's manual has no information about how to replace the light. I called GE customer assistance office and they said it requires a technician to come to the house to replace the bulb. A service call would cost around $95 minimum. This is a ridiculous requirement to make consumers do a service call for an oven light. The owner's manual does show how to replace the charcoal air filter, if you use one, by removing the plastic cover across the top of the oven with the door open. Guess what? I removed the two screws holding the plastic cover and sure enough, there was also the access to the cover to access the oven light. You just remove the one screw and the small cover plate can be removed! Be sure to turn off the power to the oven before removing the small 50w Halogen G8 light bulb (Home Depot $5.00).

My microwave (model#JES1139BL03 and serial#901897B) is peeling around rolling fixture that holds glass tray. I wipe it with hot water and it continues to peel off. It's almost all gone. I've only had it two (2) years. This can't be normal. Anyone else have this happen?

My issue was resolved by a GE representative. Thankful

I have purchased a GE microwave/convection oven 7 months ago. A month ago, the control panel broke down and it would not turn on. I called up customer service and a technician was sent after a week. They have diagnosed it and the motherboard needed to be replaced. The said part was ordered and I was told it would be delivered in 2-3 days and a service will be scheduled in a week. A week came and no parts showed up. I have called up customer advocate and they assured me the said part will be delivered in time for the service appointment.

I have had the GE Spacemaker XL, model JV1660. I'm sure the magnetron is busted because there is power going to the microwave and there are no issues with the circuits. I am working with an independent repairman to fix this. I'm not sure how much the part costs, but labor will be about $100. If I am seeing so many other reviews of how this microwave continues to crap out, I might consider scrapping a repair and buying a competitor's microwave to save on future failures.

We bought a new house with GE microwave, oven and dishwasher. Our fridge doesn't give any water anymore and our touch screen microwave stopped responding to any touch. When I called customer service to come see, they want to charge $80 just to tell you what's the problem. GE has the worst appliances. I will not recommend it. I will go with Whirlpool brand.

We bought a GE Profile micro/convection oven in December 2010 (model # PEB1590SM). It was working great until 11-19-2012, when the panel on the right side started to glow bright orange, then burst into flame. I thought my wife was goofy, so I tried to heat a cup of water. It was the same thing; the panel glowed bright orange and then flamed. We waited a week for a GE tech to visit. He said the "wave guide is burnt." It's non-repairable so we're waiting for disposition from GE service. There won't be another GE micro in this house. P.S. - We're still waiting for the GE "case manager" to call back after leaving three messages.

From these posts, I've seen people saying that they couldn't trust GE American-made anymore. Our microwave oven was made in Malaysia, but GE's home office appears to be in Louisville, Kentucky. Our problem: peeling paint on the door and upper part of our 2009 GE #JES1451DN1WW oven. As a cancer survivor of 8 years, my "antenna" goes up with any defaults such as this. On a common sense scale this should never be happening. I was very sad to see no recalls on these items I've been reading about and am frankly scared to use this microwave. Shame on you, GE.

I purchased my new home equipped with all new G.E. Profile stainless appliances. Three years after that, our microwave (model number JE2160SFS01) had the magnetron go bad - no problem. I called G.E. and had a tech come out and replace it ($79.95). Great! 4 years later, it goes out again. But it’s still covered under warranty (cool). I call them, set up appointment, and ask what the charges will be - $79.95 home service fee. Fantastic! I schedule the appointment, and three days later, a technician comes to my home. I tell him it’s the magnetron, and he turns on the microwave for a second. He says yup and types his "diagnosis" into his laptop and prints out his estimate. He hands it to me, and it says “Total amount $ 270.10”! On a covered part!

Second GE Spacesaver Microwave - It is a total mystery, no clock, no light, no fan, no power. We replaced a GE Spacesaver that came with our house with a new GE Spacesaver Adora (Model DVM1850DM4WW). It has been in use for less than 2 years and has been used only a few times per week. I have a Sharp Carousel II that we use in our basement. It gets as much use as the new GE. It is 28 years old, and works fine every day. This is the second GE product and this one lasted less than 2 years. I'll never buy another GE product. I was trying to support an American company. Anyone know a good one that makes microwaves?

We bought a new GE Profile Wall Oven in 2002. First time I used it, I noticed that it was very hot and would not cool down. We have had to replace the controls about four times, I think - it may have been more. The first time I think that we paid for the service call, but GE has paid for all the repairs since then - and there have been many calls. Now the fan does not seem to be working correctly, and I am concerned about fire hazard. Also it is really frustrating to cook something and then have the oven go out. We replaced a twenty-year-old GE wall oven that was still working with the Profile oven. We thought the new one would be just as good as the old one - no way! We would not get another GE.

We have purchased this GE Profile PP970FR2SS microwave with oven combo a year ago. In less than a year, we have experienced these problems on the microwave that still keeps on heating even if it's not in use and a buzzing sound can be heard. We called for repair and the repairmen replaced the door switch mechanism. In less than a month, same issues persist. Again repaired but after some months, same problem. The technician said that the door mechanism is not the original parts and ordered the original GE Profile parts. But after replacing it, the same problems exist and the technician said that it's now the panel board.

GE microwave oven (jes1651sj02) started to spark like lightning, which can be seen through the inside vent grid/grill located on the right. Sparks are seen just behind the waveguide cover where the magnetron is located. It seems to be a common problem with GE microwave ovens from what I have researched. The microwave has now stopped working and just makes an odd noise like groan or "urrrrr". It’s just over 2 years old. It's a piece of **. It should last 10 years or more, like my last 2 have. I gave away our Sanyo because it wouldn't fit the decor of our new kitchen - wished I never had.

I purchased the GE Spacemaker over the range microwave in 2006. It lasted 5 years with little use. It was the magnetron. It seemed to work fine, but wouldn't heat food. GE gave me a hard time to have the part shipped to me and said I would need GE, who charged $99 for just a visit, to install. I will never buy GE again. Products don't last and GE doesn't care to keep customers.

We bought a brand new GE kitchen. We put all GE in the new kitchen. The hood/microwave/convection oven broke in 9 months. We had service out, and they wanted the same amount we paid for it to repair it. My husband is an engineer and he got it to limp along. Then in September, it broke and cracked up. All the control panel cracked and broke. It does not work. We called GE. They said to get a replacement. We went to Sears and bought a similar unit as the original has been discontinued. We were assured of a credit towards the new one. A credit would not be issued. Gary ** has continually called my home but not my cell. He reached me today in school, a Special Ed behavioral unit, and started yelling at me over the phone. He said that I did not provide serial numbers. I have many times. He said there is no record of my complaint. I have called, emailed and written at least 3 times providing all information. We just want a credit for the original unit. We have provided sales slips, etc. Please help.

I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expired in 2012. But just a little over 1 and 1/2 months after the expiration, the unit would not power at all. The display did finally come on after a day with plug disconnected showing **, but if finally came to life. No more than a week later, the same thing happened. This time the unit does not come back to life, no reset. I had replaced in 2011 the original unit that the home builder had put in. That unit last eight years. GE makes terrible microwaves and I will not replace it this time with a GE.

Our microwave was manufactured in September 2010 and we purchased it in October 2010. It has been used a few times a week for reheating leftovers. I have owned secondhand microwaves and unknown brand microwaves, and they have been more reliable than the GE Profile. My husband and I invested in the Profile series when we remodeled our kitchen. After a lifetime of moving and living in homes with much to be desired kitchens, we decided to spend money to provide ourselves with a functional kitchen. If I had to do it all over again, I would have saved myself the trouble and purchased my appliances from another company.

This is the second GE microwave. In 2 years I have had that, the paint peeled off inside the microwave in sheets! I contacted GE the first time and was offered no help or explanation. I was told it was an older model, even though I bought it new. This time, I just chose to throw it away and never purchase another GE appliance again!

My microwave is only 5 years old. It is burned out electronically. I would never buy another GE product. My GE Profile stove needs a $300 repair after 4 years.

I purchased a GE over-the-range microwave in 2008. After 3 years, the magnetron went out and the microwave stopped heating. I called GE repair, and they told me it would cost over $300 to fix - close to the cost of a new microwave. Stupidly, I bought another GE microwave in August 2011, model JVM1750DP1BB. In the one year I've had it, it has broken 4 times. One time, it was the magnetron (seems like a common problem). Another time it was the motherboard. Another time, it was a bad wiring problem. Each time, I called the GE repair service, and it takes 1-2 weeks to get an appointment. Twice, they cancelled my appointment on the day because they overbooked. Given that I had to take time off work for the appointments, this is a huge inconvenience. I have been waiting over this last time for an appointment, after they again cancelled my scheduled appointment. GE makes a terrible product, and their repair service is a joke. I bought GE because I wanted to "Buy American," but they have completely turned me off. Think twice about buying GE! You will waste lots of time and money.

I purchased a GE Microwave Oven model # JES1139WL03 in late May of 2010. In early July, the paint started coming off the inside of the door when I wiped it with a damp dishcloth. I called Lowe's, where I had purchased it, but was told that their warranty was only 30 days. I called GE's Consumer Support line and was told that for $65, I could ship the microwave to a repair center who would determine whether the machine could be repainted or would need to be replaced. I was told that either would require me to pay for it, since the machine still worked and peeling paint was not considered to be a warranty item. I guess if it catches fire, then they might warranty it.

Over-the-range microwave failure (model JVM2052, manufactured Dec. 2010) was purchased and installed professionally in March 2011. Total cost is $546. First, the fan failed in about June 2012 and I thought "I can live with this." In Sept. 2012, the unit failed, but the interior light and clock still work. I paid $97.00 for a service call from the dealer, and the tech said the power source failed(?). Estimated parts and labor for repair is $370. So, I will buy a new unit (not GE) and pay about $150 for delivery and installation and take away this GE unit.

Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if that). Today, my teenage son went to make microwave popcorn and the microwave made the most horrendous noise and started sparking behind the panel on the side. It lit up the entire room. I went and checked to make sure there wasn't something foreign in it (there wasn't) and stupid me thought maybe it was the popcorn so I tried a bowl of water. It did the same thing again. I am just thankful it didn't start an actual fire, but I am furious!

Our Spacemaker microwave, which was installed over the stove August 2008, suddenly stopped heating food. My husband called GE, and their phone advisor advised us the microwave was under warranty. She said her computer screen showed our product registration, and she also saw we owned three other GE products. Fast forward, the GE repairman came and said the microwave repair cost would be around $400. The heating part wasn't under warranty nor was the labor. Mind you, the entire microwave (new) was under $400. We called the GE service center, and they refused to honor what their representative had told us. The most they offered was 50% off. I don't accept the premise that a new appliance should only last four years. I will replace my unusable microwave with a competitor’s brand and will pledge never to purchase a GE appliance again. I will also sell my GE stock, for I now understand why it's going nowhere.

Our GE microwave stopped working after about 7 months of use. I've never had a microwave break down on me before. I've owned other brands which I've used for years, actually lasted over 10 years. The only reason we purchased the GE microwave was because our old microwave was too big in size. I called GE for warranty service and it was very much of a hassle just to make the appointment. I had to call several times because a customer service representative misinformed me. It took a couple days just to set up a service appointment.

I purchased a microwave in Oct 2010. It went blank and nothing works. I checked to see if it's receiving power. The power is okay. I purchased the microwave, fridge and stove at the same time. I always had confidence in GE products. Microwave should have lasted longer than less than 2 years. I didn't purchase extended warranty because of GE's reputation. Very dissatisfied customer.

We bought a GE Cafe Series microwave to go with our GE Cafe Series stove 2 years ago. The microwave had design flaws and never worked right. It blew up last week. We bought a new one yesterday and would like some kind of a credit on this new one as the design flaws made it impossible to use. GE will not credit us and they should. Sears agreed with us it was a design flaw, and GE should make this right. The microwave was 1000 dollars each time, and this time, we bought the warranty package for 5 years as well. It's another $200.

GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron failed. I called the Sears service department to fix it. Because of that, I bought 2 more years of extended warranty. Three months after that, the microwave turned on by itself for 1 minute nonstop. I had to unplug it and call the service again. It would also turn on even when the door is open. It's very dangerous for microwave exposure!

GE DE68 00307A microwave was bought in June of 2011. Last weekend, August 25, I was heating water and the microwave started smoking and then failed. The entire apartment was filled with chemical smelling smoke. I have a parrot and had to get her out immediately as this type of smoke is highly toxic. I had to keep her out all night long.

20-month old G.E. Space Saver microwave (HVM1540) started to fizzle out by showing signs of running, but not heating; display flickering on and off with odd symbols; and vent, at times, not able to turn off unless I unplugged the whole unit. Anyhow, brand new home with brand new GE appliances, and I have had to replace the ice maker three times in my GE Profile refrigerator, and now this, my microwave. Service department stated that if I pay for the service call and the magnetron, they could guarantee the part for 5 years. But if it should go out, I would have to pay for labor again. Labor is guaranteed for 30 days. No thank you. I am very disappointed in GE products. Single mom, on a single income in rough economic times, I can't afford to purchase GE products again, and again, and again.

My GE model JEB1095BB04 microwave/convection oven is 6 years old and the magnatron has failed twice. The first time, GE said they would replace the part free of charge, but I had to pay for the service call, which I did and it cost me $212.00. Now, the part has failed again, the second time in 2 years, and GE basically said "you lose." A rep from GE told me that they only guarantee their products for 1 year. There is no doubt in my mind that all GE products are garbage and I would strongly discourage anyone from buying them. I will gladly take my GE microwave, smash it into pieces and replace it with a KitchenAid appliance, which is backed by a reputable company.

I bought a brand new GE Spacesaver OTR mount Microwave (Model # jnm1851dmbb) and had installed in my new home by the appliance shop where I purchased it in November, 2010. I am a widow and I use the microwave maybe 3-4 times per week, and take very good care of it. I went to steam some fresh veggies this evening and the whole unit just went dead. There’s no fan, light, or keypad. It is plugged in and I did not blow a fuse or switch. I checked them all. It’s just plain broken after less than 2 years of very light use. It’s a piece of junk! I’ll be buying another brand this time. I will never buy a GE again! It’s a junk, junk and junk!

I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS903298B, on January 28, 2010. The keypad shorted out about the middle of July 2012. The microwave just comes on all by itself when nobody is around.

This is the second time that my GE microwave oven is peeling the paint on the inside of the oven. We paid over $240.00 the first time and think that this is a serious flaw this particular oven has. I think that the company should be liable, not the consumer.

I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesn't care and Walmart won't replace it. So today, I bought a Panasonic. Maybe it will last. It's fifty dollars cheaper, too.

Don't buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sam's club and bought another. The tag inside says it was made February 2011, so it's only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sam's club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you can't cook something with too much liquid in it. Who does that when they microwave?

I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has been peeling off. I think it is defective because I have had other brands and none of them have done this. This microwave was manufactured February 2011.

Our GE Spacemaker XL microwave stopped working on 7/11/12. We purchased our house in January 2000 with the microwave included and have not had any problems with our microwave, until yesterday, when we woke up and tried to pop the kids breakfast in for a quick heat and it made a strange humming noise and you could smell plastic melting. All power was quickly turned off to the unit. Now to find a replacement for this built-in microwave is going to be a problem. The local technician stated the blower motor we need is no longer available. Thanks, GE, for at least 12 years of excellence. We are now looking for a similar replacement.

I purchased a GE Spacemaker microwave in Jan. 2001. Shortly thereafter, the frame around the door cracked, becoming worse until in Oct 2006 I complained to GE. They sent a $75 "credit" towards another GE. I purchased another GE in Oct 2006. After a while, the handle became loose. Today, the handle broke off at the base where it attaches to the door, rendering the oven unusable. I don't have kids. This appliance was not abused. I see in looking through the comments that other consumers have had similar problems which would suggest a product defect. My next microwave will not be a GE.

Microwave oven, model # WES1450DN1BB, manufacture date, April 2011 - Your customer service sucks! I called there 5 times today and was told my microwave oven has been recalled, yet no one knows! You don't have it listed on the recall or anything. Your Customer Advocate doesn't know it's recalled but your Service Department knows and I was told by them that it says, "Do not repair, return to the place of purchase." Yet, I called my place of purchase and they know nothing of it either, but are going to work with me the best they can!

Microwave GE Monogram - For the second time in as many years, the glass door on my microwave just blew out and spewed glasses all over my kitchen. Luckily, no one was hurt except we are still getting glass in our feet a week later. My husband and I both contacted GE by email with no response whatsoever. Clearly, having read about this happening to many others, this product should have been recalled. It is their top of the line. The microwave wasn't even in use. GE must not need any customers and they have sure lost this one.

I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Here's the weird part. You can hit the number for timed cook, but you'd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.

GE Microwave Model WES1450DN1BB 1.4 Cubic Ft 1100 Watt - This product is absolute garbage! This product was manufactured in June 2010 and I purchased it in approximately in May of 2011. So after 13 months of moderate use, the unit no longer functions properly. Needless to say, the product is out of warranty by about a month, so I pretty much now have nothing more than an overweight paperweight.

The arching of the metal rack caused smoldering in the microwave. I prepared a baked potato in the microwave. I smelled something burning. I assumed the potato was burning. I removed it, used the microwave again and smelled the burning again. Upon close examination, I removed the rake and that is where the burning and smoke is. The plastic hook/holder was melted and the side of the microwave was charred. I called GE and they said I should not have been using the rack with such a small amount of food. I have used this microwave almost daily for years - I never knew this. They said it's safe. I don't believe it is. They told me to call repair. I'm not satisfied.

The first GE microwave never worked right out of the box. I took it to school and let my Physics students (I am a science teacher) tear it apart and find the trouble. The magnetron was broken. Since it could possibly have happened bringing it home, I decided to let it go and went and bought a new one. This one is less than a year old and has the very scary habit of coming on by itself. When I go in there, it says it is "defrosting", or "beverage", or any number of reasons. Tonight, I will unplug it, chunk it, and go buy another microwave. One can bet that I will never buy another GE product.

I just wanted to make future purchasers aware of an issue I had with the oven light (GE over-the-range microwave model JVM1540DM5BB) underneath the microwave. It is much dimmer than my previous GE oven. I bought it from Lowe's and after returning to the store to check a floor model, I discovered none of the models were plugged in so you can't check this out in the store. You only find out once the thing is installed. Lowe's referred me to the manufacturer who then told me, after asking if my oven had 1 bulb or 2, the oven was working as designed. How they could definitively determine this over the phone was beyond me, but that was the extent of the assistance.

GE Microwave Model JES1139BLO3, Serial # VS904116B - The above model was purchased at Lowe’s in Ventura, CA about a year and a half ago. In that time, the white coating on the inside of the microwave has been deteriorating, beginning with the area under the turntable and extending out to the bottom and sides of the unit. I am concerned that our food will be contaminated by the particles that are coming off or that there will be a fire caused by the microwaves hitting on the uncoated metal. I do not plan to ever purchase another GE microwave.

I own a GE counter-top sensor microwave oven model #JES1451, which was only 2 years old. At 3:00AM, I woke to a room full of smoke and a burning plastic smell. I immediately rushed to the source which was my microwave oven. It was going by itself and the panel read "sensor error" with smoke billowing out of it and flames erupting. Luckily, I had a fire extinguisher handy. I had never had any problems with this microwave prior to this experience. I cringe at the thought of what could have happened to my home and my family sleeping upstairs if I hadn't been nearby.

I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting sparks out the back and making a loud noise. I have to admit that the microwave did work well and my mom even bought the same one because it was good. I never bought a GE appliance before because I was told they have a bad reputation. I thought the Profile Series would be better. Wrong!

We bought a new GE Profile Spacemaker OTR Microwave in 2005. It stopped working in 2008 and we had it repaired in Dec 2008. We put one potato in it the other night and hit the potato button and it went up in flames. I called GE and they told me that there is no recall for this unit, but I see there are so many people with the same issue. I wish GE would take a stand on this and not leave us in the dust. I will never buy another GE product of any kind!

The GE microwave model CJES1290Ml01 does not get used much, maybe 15 minutes per week. I have not even used convection oven or broiler part, so we could say very gently used. Sparks and grinding noise out of the magnetron tube area started recently and there is no metal in the microwave. It arcs like there is metal. There are not enough miles on this equipment to need replacement, but it is too expensive to fix. I'm not happy with Walmart GE product. Did they cheap it up?

I purchased this Spacemaker Microwave Oven (HVM1540LP1CS) from Home Depot in Aug. 2010 along with a GE electric range (JB400SPSS). I wanted the appliances to match and they look very nice in our kitchen. Four days ago the microwave stopped working, that is, it comes on and appears to be working but does not heat the food placed in it. After looking on the internet, I found that other consumers have had the same problem and it appears the megatron is the culprit. The microwave was manufactured in March 2010 in Malaysia so it was not an older model that has been sitting in a warehouse somewhere.

A known GE microwave defect on this (GE JVM2070SK02 Microwave) model's control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.

GE Profile Microwave JVM1850DMCC - For the third time in 5.5 years, I've experienced a magnetron failure in a GE Profile Microwave. The first failure was fixed under warranty. The second was so bad, the microwave had to be replaced, but it was no longer under warranty. I should have heeded the warning and gone to another brand, but on 12/31/10, I paid over $500 to replace the microwave with a new GE Profile to match the existing appliances. Apparently this was a big mistake as the magnetron has failed yet again. The microwave is on its own separate 20A circuit, so that shouldn't be an issue. It would seem, however, based on the number of complaints I see on this site, there is something inherently wrong with the manufacture of these microwaves, or more specifically the magnetrons. I'm extremely disgusted at this point.

I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldn't even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didn't start the house on fire and no one was killed by it! I will never by GE again!

We purchased a GE over-the-range microwave oven last November 2010 and it was installed in February 2011 when our addition was finished. Last week, it decided to stop responding to instructions. When the door is closed, it just continues to run--the turntable turns, the light stays on and the fan keeps running. It will respond to instructions, but when we want to shut it off if the door is shut, we have to unplug it--which is a real pain because it is over the range.

I bought this JVM1540SN1SS microwave just two years ago. From past five months, certain keys stopped working. Then today, it gives me error "service may be required - keyboard shorted." Microwave is unusable at this point and out of warranty. But my previous microwaves worked for decade without any issues. This one broke in about 1.5 years. These microwaves are of bad quality. I think GE should recall these microwaves and get it fixed free of cost for consumers.

I bought a brand new house and it came with the set of GE profile appliances in 10/2009. In November of this year, it came on for one minute on its own and then popped and indicated a circuit board failure. The inside of the microwave was extremely hot and there was obviously an electrical short. This could have burned down my house! My fiance replaced the circuit board at a cost of $125. I negotiated from the service department that supplied all my builders appliances. This week it happened again. This time, there was a cup of coffee in the microwave and it boiled in the minute before the microwave fried itself! I can't believe that GE still has this product on the market! Any product on the market! I have to replace this because I can't sleep thinking it's going to catch my house on fire. Are there no ethics anywhere?

GE Profile Died in 21 months! We paid $250 for a GE Profile S/S Microwave, Model JES2251SJ02, and serial # LT917413U. It was manufactured in June of 2010. On March 12, 2012, we experienced a light show coming from the area containing the light bulb. We brought it to the place of purchase, they called the GE man and he said yes, you have a 5 year warranty on your magnetron tube but you cannot replace it yourself. It will cost you $244 for the repair! That is a no-brainer.

Within a year and a half of buying a new construction condo, the GE microwave fan stopped working (used the condo for no more than 30 days). I read all these complaints and am not surprised. My experience with Kitchen Aid appliances (refrigerator, microwave all junk) is no different than this. If I were to replace any of my appliances, I will not buy an American brand because they are all made in some other country with very poor quality control for very high profit and low quality goals. No choice for now, other than to get it repaired. At least, it provides employment, but what a way to create employment. I would never work for such companies.

I received a recall on my original wall oven with microwave unit, and was only going to receive financial help from GE, if I replaced it with the same unit model JTP90. The unit was only 3 years old at the time. I purchased the new model, which cost $1,200.00, and received a check from GE for $600.00 for the recall, which is already a rip off in my opinion. I had the new unit for 14 months, when the microwave stopped working completely, with no power whatsoever.

Microwave counter top - On Oct. 15, 2010, I purchased JES1460 DNWW at Pacific Sales San Jose. Since then, two service calls on this microwave which replaced one that did not work. New sensor on service call 10-10-11. Today is 3-6-12, strong electrical smell practically knocks you out. I unplugged the unit. We always purchase GE appliances. No more, very poor quality. We are upset.

After only 4 hours of installation, the microwave turned on and the fan and light came on. It was not cooking anything. Inside of microwave was hot and I could smell a burnt electronics smell. I unplugged it, waited a few minutes, and when I plugged it in, it started up again. The LCD screen was scrambled, all lit up. Opening the door stopped the unit, but it started again when I plugged it in.

Microwave oven 2008 - The food doesn't go around anymore. The glass insert does not turn. What can I do?

I bought a GE 1750 microwave in May 2011, which got caught on fire last March 2, 2012. Now, we have to go through all the hassles of having a repair tech come out and probably be without a microwave for months!

A small black piece of plastic, which snapped into the back of the microwave handle has bent/shrunk, and popped off. My microwave is just a little over one year old. I called the GE 1-800 phone number for parts, and GE does not offer a replacement part for this, without buying a whole new replacement handle, which costs over $160.00.

GE Profile Advantium 120 when cooking on stove under microwave, the fan in the microwave goes on and does not go off for 30 minutes. This happens with only one burner on and stove not microwave set at 320. Had service out told there was nothing he could do. Called GE and again told that there was nothing they could do.

After heating some water in the microwave, I opened the door and removed the water. A few minutes later, I heard a noise and noticed the microwave was running and the control panel indicated it was off. I opened the door it turned off. Closed it and it was on. Smelled something burning electrical in nature. I had to kill the circuit breaker to turn it off. I opened the door and felt the inside of the microwave and it was extremely hot. I was concerned that it could result in a potential fire, I continually checked it until I felt it was cool.

My GE DVM5140DN1BB Serial # ZS 902371B manufactured in December 2009 has stopped functioning. It looks and sounds like it is working but it will not heat. GE only guarantees their warranty for 1 year after the date of purchase. This should have been my first clue. For a fee, they will come look at it.

I purchased the GE Caf Advantium Oven Model No. CSA1201RSS. This is supposed to be one of their top of the line Microwave/Speedcookers and at $699.00 it should be. Within the first few months with little use, it made a loud buzzing sound and it went dead as if the breaker tripped. It was under warranty and a GE tech came out and repaired it free.

We moved into a new home in June of 2011 with the appliances already included. Ours came equipped with a GE, over-the-range microwave, model JVM1540DP1WW, manufactured in Malaysia, in April of 2010. Within several months, the revolving platter began to make a bumping noise while turning and then it eventually quit turning altogether. Five service calls later, we had the platter motor replaced, circuit board and four fan motors (apparently the platter has voltage supplied from that fan to make it run) and it still didn't work.

The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.

First of all, I wish I had seen this site over two years ago and I wouldn't have purchased a GE product. But, that is spilled milk. My two year old microwave, GE 1750 over the range, started running on it's own. I disconnected it and called GE and asked if they had experienced any problems with their product and if this was a fire hazard, the nice young lady put me on hold and did "research" and stated that no reports of a fire hazard or running on it's own. My husband encouraged me to do my own research and guess what? shocking, I was lied to! There are reported fires on the news and a law firm has a class action lawsuit against GE!

My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.

This is my 2nd GE microwave over the range built in model # JVM1750SP1SS, serial # RT922585B. The first quit totally after 4 years. It did not work at all. I bought a replacement and installed it on 1/1/2010. Now 14 months later it no longer works. I was going to warm up a vegetable for dinner cooking on the range and everything on the microwave went out. About 1/2 hour, all lights came back, I reset the clock (no error signal occurred), and now every function on the microwave works except it does not heat anything!

Manufacturing date of April 2009, model JES1451DN1BB, serial GS909753B, purchased on the summer of 2009. It ended its functionality on January 2, 2012. I expect a 5-year life span of durable products. So the product should have lasted until SUMMER 2014. I reported online at GE appliance and made sure I do not buy GE again. Food heated as soon as door closed, no time display on LED and tray ceased rotating.

GE over the stove microwave stainless Steel Adora made for Home Depot. It started to make a funny noise and then it wouldn't heat. I contacted GE about the problem. It would be $89.00 to come out and an additional $25 for the double wall oven that would not stop beeping and would not work at all. We purchased a GE double wall oven at the same time as the microwave. All of our appliances were purchased in 2006. All GE and we are worried they are all junk. My husband took it to an appliance repair place and they said the Magnatron and the diode went on the machine. They said it is basically junk! Disgusted. Don't buy GE. They make junk! I just had to dispose of this piece of trash!

Negative 5 stars. I purchased a GE over the range microwave oven, JVM2052SN1SS, just over a year ago and had a service call to address a lack of exhaust about a month after my purchase. In summary, the tech said it would not function as a dedicated exhaust hood and nothing can be done. 14 months later, the key pad began malfunctioning. Also, the moisture sensor that the operation manual stated will automatically start the exhaust fan, never worked and every time we cook, moisture would build up between the glass on the microwave door.

If I could give it less than a star, I would. We bought the GE model JEB18600M2WW as a wall insert microwave earlier to replace a 1999 GE of similar version that went out earlier this year. We use it 2-3 times daily, 30 seconds here, 2 minutes there. Today, I went to warm up the baby's bottle, and it made a weird sound and went dead. I'm sure it's the same thing everyone else is complaining about. I won't be buying another GE microwave again.

I bought countertop microwave on 7-2-10 in Panorama City, CA. We were moving to Houston so left it in its original box, but the new apartment had a built-in. I left it in box until May 25, 2011 when we moved into an empty house. I took out my new microwave and used it from 5/25/11 until 12/4/11. I baked a 5- minute sweet potato. Later, I went to reheat coffee and no clock, no nothing. I tried the microwave at different plugs, no response. Then I tried the toaster in the microwave's plug. The toaster was fine so it's not the plug. A repairman at his business location said it's probably the computer chip. For $95, he would install a new one which would last a lot longer. So now we have disposable GE microwaves.

Beware of GE's scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Here's basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didn't want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor.

My GE microwave (Model: JVM1540SN1SS) that I bought new two years ago for $250.00 broke already. The table doesn't turn and nothing heats up even though the timer works. There are only two adults in the household using it, and we don't even use it very often. I find this pitiful service. My last microwave lasted about 15 years.

I have a GE SpaceMaker Microwave Model #JVM1650BH01 that loses power and requires a clock reset intermittently a couple of seconds after starting. After reading about numerous consumers experiencing similar problems, the root cause seems to be the magnetron. There's even specific mention of an extended warranty in my owners manual for the magnetron, however, it requires me to pay a technician for a service call and the repair ($150+). GE Customer service agree to sell me a replacement magnetron for $79 which is about half the suggested retail price, although I found the same part (wb27x10017) on the web for $59 from Martin Microwave.

I bought a JVM3670SK05 a little under two years ago. It is an above the cooktop vent-a-hood microwave. I believed I was buying a quality unit. Now everything is working, but there’s no heat! Even the cheap units from Walmart work longer than this expensive piece of crap! Now I either have to spend enough to buy a new hood for cooktop and new microwave or pay the same price and buy parts in hope that they will not go out again. Not really feeling lucky with the GE product.

I purchased a GE JVM1540SM4SS listed as JVM1540SM seven weeks ago. I used it rarely, about once a day for a few minutes at a time (popcorn, re-heating coffee/tea). A week ago, the fan started staying on. A couple of days ago it made a loud buzzing sound and completely died. GE needs to strengthen its quality control.

I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. After two weeks, the tray was spinning, and nothing was heating up. They came, and replaced something, and it worked again. It is now November of 2011, and the ** thing doesn't go off. When the timer stops, and you open the door, the table turns, and the microwave is on, letting rays come right out at you. I have to unplug it after every use, so that I don't expose myself to rays coming from the microwave.

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not "microwave", GE customer no-service says the part "magna" something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

I purchased a jes1451dn1bb microwave 16 months ago and I just noticed the enamel coating on the top of the unit is chipping. GE has been unhelpful, saying it is outside the warranty and I need to mail the cord and sticker inside it to have a rebate issued. Since I use my microwave daily, I cannot wait until it is processed to buy a new unit. Not only did the product endanger us with exposing our food to paint emissions, the company has been unhelpful. I highly recommend buying another company's product and do your research!

I got a GE cafe two years ago, all the matching appliances. A few weeks ago, we heard beeping in the middle of the night. ow every night at two am we get a message on the panel with annoying beeping. This weekend, we went out of town and when we returned the microwave was and had been on for a very long time. It doesn't take a genius to figure out that our house could burnt to the ground while we were gone! Thank God it didn't! Not to mention. my dishwasher does not clean! It takes 3 runs to wash.

I bough a GE microwave oven, model JVM1740SM1SS, less than 2 years ago. The keypad says that it is shorted out and needs service. It turns on randomly. I unplugged it and plugged it back in, and it will either say, 'service needed, keypad shorted out' or 'press clock.'

GE built-in oven with microwave on top in white color, model no. JKP90CMICC. Microwave's outside door is peeling off in chunks. This is a manufacturer defect and I have contacted GE to see if they will stand behind their product's quality and replace this door of the microwave. I have heard so many negative things about GE customer service so I don't have much hope but I have to pay to replace this poorly constructed door. I will never buy another GE product and I will spread the word on how they treat their customers. I will post again when and if I hear back from them.

Had 2 G.E. microwaves make a loud popping sound (like a boom) while turned off and then they started smoking like crazy. 1 model #JVM1630BB004/ serial#MA9713685. The previous microwave was just thrown away. I didn't realize there was a problem with these G.E. microwaves, so I don't have the other model/serial #'s. These are a real danger.

GE Monogram mfg date Sept '04 had quit working and the repairman said it’s the magnetron. He said he quit selling appliances for this very reason - it cost as much to repair as buying new. He said they make them as throw-away appliances. That's what's wrong with our manufacturing! Something that expensive should last more than 5 years!

I purchased a GE over-the-range microwave, GE Profile **, on 2/22/2005 as part of a kitchen renovation. I also purchased the GE Profile dual-fuel range, **, and the Profile ** refrigerator at the same time.

Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinson's disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wife's health deterioration absorbed all my attention.

Since 2010, our 2006 GE 1.1 cu. ft. countertop microwave oven model # JES1136WL has had power failure problems. It began in our previous home and now in our next home. All of a sudden, I'd check the panel and it would say "PF", which means power failure. So, I'd reset the clock and there it is, ready for the next usage. Over a year later, in our new home, as of yesterday, it will start and immediately cut off. Now, we've been using this microwave in the same plug since May and now it's October. So, what happened? Today, I'm looking for the user's manual and have located it online. But it appears that the PDF GE has for it, the Adobe document, has a problem. So, I'm going to check it on my laptop, as this is my PC. Thank God we only paid under $100 for it. On some of these consumer complaint stories, the person paid a great deal for theirs.

I purchased a GE Cafe Over-the-Range Microwave along with a GE Range. It was delivered on Nov 2009. The control panel started acting up and quit working altogether in May 2011. I called GE and found that the replacement part and repair was almost as much as I paid for the microwave. After talking to several people and making my case, I was told they would give me a discount on replacing my unit. I was to look at microwaves and let them know which one I wanted. I have left several messages and no one at GE will return a call.

We have a five-year old GE Profile Microwave that has an LCD panel. It is a nice feature, but it has become unresponsive to touch and now will cost us $500 to replace the LCD panel. We will just buy a KitchenAid instead. The LCD panel is not sealed, so when you cook, even using the exhaust fan, the moisture gets up in there and damages the panel. This is such a terrible design. We paid $600 for this microwave thinking it is a good quality appliance. Never buy GE! I was in Best Buy yesterday and told people who were there looking at microwaves. Terrible quality! We have to purchase a whole new microwave hood range now.

The key pad says it is shorted out and needs service. It turns on randomly. I unplug it and plug it back in and it will either say 'service needed, keypad shorted out’ or 'press clock '.

I have a GE Cafe Microwave that I have only had 3 years. The other night, the outside glass shattered into 1,000,000 pieces and the microwave was not even in use.

My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.

I have a General Electric HVM1540DN1WW over the stove microwave that I have had. This month will be a year and a half. The oven stopped heating so being a DIY person, I pulled the oven out and took it to my workshop to see if it was something I could repair.

The exterior glass on my GE Microwave Oven (Model: JVM164OBJ) exploded when no one was home. Similar to others below, glass was all over the kitchen. I can't imagine how I would be feeling if my two year old had been home and in the kitchen when it happened. I will contact Sears and GE tomorrow.

I found the phone number after going online. After calling this number, I was told that this person was the only individual I was allowed to speak to in regard to my complaint. I was treated like a piece of dirt. I was spoken down to, and, might add. very disrespectfully so. I will never ever purchase a General Electric appliance as long as I live.

The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I don't expect it to be free. I just don't understand how they can justify that much.

I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says it's not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they don't stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.

GE brags about employing its own service technicians yet, when I called to schedule an appointment to fix our Advantium 120 microwave (3 years old), they told me that unless I provided proof of purchase to the technician, he would charge me even for parts under warranty such as the magnetron tube. This in spite of the fact that they have all the purchase information at their fingertips, as I reported when we registered our purchase. They even told me our date of purchase, had our address, email address, etc. They dismissed my suggestion that an email from them to me that I could show the technician should suffice. After 3 years and severe family health issues, I have sadly misplaced the proof of purchase, not realizing that registering the appliance for warranty provided no real benefit; not even proof that I didn't steal the thing. I am saddened that a company of the former stature of GE would stoop so low to avoid a legitimate warranty repair.

Two years ago, after owning a GE JVM1490 microwave-convection oven (over the stove) for three years, the door handle broke.

In January 2010, I bought a sensor cooking microwave oven (Model: JES1460DN1BB Serial #: MS900742B). I paid almost $500.00 for it. Now, in less than two years, the inside is already clipping off so it is dangerous to use. I returned it to the store and was told that the guarantee was good for only one year. So, I would have to pay to have it repaired. My last microwave (before GE) lasted well over 10 years. I always thought that GE was a good company; I guess not. I feel that it is their fault. I seldom use the microwave and I even clean it with a damp cloth. I do not think that I should have to pay for the repairs and I should be given some kind of a discount on a new one. I feel that GE is now in the business of making effective appliances. They should stand behind what they make.

My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.

The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesn't seem to want to turn off!

To inform others that need an under-cabinet space-saving microwave, unless you are replacing an existing GE unit (and want the mounting brackets to align for easy re-installation), I would strongly suggest getting a different unit. I am about to buy my third GE undercounter microwave for the past 11 years. The rest of my kitchen is pretty high-end Thermadore, Kitchenaide, ASKO, and Braun. My last Profile PEM 31 DMBB lasted less than three years. The Toshiba that I bought while deployed to Okinawa lasted 15 years.

My first GE under-counter microwave died after five years. The replacement unit, a Profile PEM 31 lasted less than 3 years. It's not so much the cost, but the work it takes to remount the new unit.

We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!

We installed a GE Spacemaker Microwave Oven /Range Hood in 2005. We used it mainly for the overhead light over the range, the timer, the vent fan, and only occasionally to microwave vegetables. On 8/5/2011, I put a dish of eggplant in a glass dish to heat up and the microwave shut down completely to the point that I had to check the circuit breaker to see if the switch was shut off. The microwave and everything associated with it is dead.

I also bought a counter top GE microwave oven model jes1451dn1bb that turned itself on and then stated a vegetable sensor error. I did not trust it after this and when I plugged it back in, it stated a keyboard short had occurred and that I may need service. What I need is a non-GE microwave oven that works longer than 18 months. Prior to this machine, I had bought the same model back in 2003 and the same thing happened; The machine turned itself on and stated a popcorn sensor failed. This was back years ago and I complained to GE but never heard from them. This problem has been going on for years and they do not give a ** about the consumer who lives with this machine. I complained tonight about my second microwave and unless a miracle happens, I will never buy another GE product again in my life!

I had the same issue as an earlier post regarding my GE microwave. One day the the screen said "keyboard shorted", later that day the microwave began turning on by itself. I called GE and they said this is the first they have heard of it. Clearly this has happened before. GE needs to step up and take care of this issue before someone's house burns down due to this issue.

We have a GE SpaceMaker JVM 239BV 001 over the range microwave purchased about 10 years ago. Within one year of installation the handle snapped - just as numerous people here have stated. I went to our local replacement parts store and was shocked that it cost $30 for a new handle. The sales person said "if I were you I would by the lifetime warranty for an extra $3 because you will be back, I sell lots of these".

Our GE microwave/convection oven model number JES1290SK01 is making grinding noises and has caught fire once on the side panel. We have owned this microwave for only 4 years. It was a terrible investment. No wonder Obummer had to bail them out. That is the quality the unions are currently producing. It’s sad really...

GE profile microwave magnetron burned out after 2 years. Part is supposed to be under warranty, but repair is not. There are no service centers in my area. GE won't just send me the part, or let me send them my old part.

Two months after I purchased a GE countertop microwave, the heating element died out; since it was still under warranty, GE sent out a technician to repair it.

I can't remember the exact date of purchase for my GE Spacemaker microwave oven. I have a receipt somewhere, but I have receipts for repair dated 2002. It is for a door seal gasket for the microwave. A model JVM60 GE Spacemaker installed over the range.The microwave worked perfectly for several years. Then one day, when I pressed the start button, I noticed a small fire inside the window above the control panel where the time is displayed.

I bought three GE microwaves, all with the same model. One was for our house, one for our camp, and one for my wife's mother. The one with my mother-in-law failed, the message said keyboard shorted. The next day, the one in the house failed, with the same message on the screen.

we purchased our 3rd microwave, if this one doesn'nt last more than 2 years like the last 2 we bought, we are done buying ge products!

My GE microwave was caught on fire tonight while it was not in use. The entire upper compartment which houses the motor and the vent fan along with other components were engulfed in flames and melted a majority of the plastic on the top and back. We had to use a fire extinguisher to extinguish the flames. It filled the house with the terrible stench of burned plastic.

GE Profile Microwave & Oven combo for the second time has peeling paint on the roof of the microwave. The first time, the whole unit was replaced (was still under warranty). This time, same thing happened but it is no longer under warranty.

We purchased a modular home and the appliances were included. The microwave was manufactured June 2005 with model number JVM1650WHO03. First, the range light blew and it very difficult to get into in order to change the bulb. Well, this is minor considering now the microwave shuts off within 3 seconds of turning it on, then you have to reset the clock and after "maybe" 10-15 times of doing this, it will operate, only to do it again maybe the same day or a couple of days later. I’m very frustrated! I would not recommend this product.