GE Microwave Ovens
Overall Satisfaction Rating
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Based on 51 ratings submitted in the last year
Show rating distribution

GE Microwave Ovens

ConsumerAffairs Unaccredited Brand

This company is not yet accredited. To learn more, see reviews below or submit your own. Want to know more about ConsumerAffairs accredited brands? Check out ConsumerAffairs for Brands.

Select stars to rate your experience
Very dissatisfied with the experience
Dissatisfied with the experience
Satisfied with the experience
Happy with the experience
Would recommend to a friend
Last updated: Oct. 29, 2017

1002 GE Microwave Ovens Consumer Reviews and Complaints

Filter by:
Verified Reviewer
Original review: Oct. 29, 2017

We purchased a GE Profile Microwave with our GE Profile range in 2010. In 2016 we noticed an area on the bottom of the back wall that was peeling. It is in an area where nothing is rubbing or touching it. After taking photos and contacting GE customer service I was offered a discount on a replacement microwave. I expressed my concern that a new microwave might do the same thing--peel. I was told that the newer microwaves have a moisture resistant paint. The area that has peeled is much larger now than is shown in the attached photo taken in 2016. I expected my oven to last longer than 6 years; it's a GE Profile and we take excellent care of our appliances.

Verified Reviewer
Original review: Oct. 8, 2017

I purchased a full suite of GE Monogram Appliances about 5 years ago. All are fine except the microwave which was made in China. The back is rusting out, the inside is chipping at the door and moisture builds up in the door window. This progressive deterioration has taken place over the past 5 years. I paid $420 for the microwave plus $226 for the trim kit. Now, all GE wants to do is sell me a new unit and a new trim kit (will not fit old trim kit). I paid approximately $20,000 for the entire group. I bought GE because I trusted the name. I'm stuck with GE if I want to match the remaining appliances. There are only two people living in this house so there is only minimal usage. To further complicate things, there is no serial number on the tag.

Get expert advice delivered right to your inbox

We try to avoid the fluff and deliver tips and guides that really matter

Thank you, you have successfully subscribed to our newsletter!Enjoy reading our tips and recommendations.
Unsubscribe easily whenever you want
Verified Reviewer
Original review: Oct. 5, 2017

Bought a GE model JVM6175EF1ES for replacement after our house caught on fire in early 2016, worked fine until 10-17. It then under-cooked the same amount of bacon I had been cooking (a paper plate with 3 strips on top of paper towels) since we got it, but it did burn 2 small holes clear through the bacon. I put another paper plate of bacon in for 2 minutes like I had been doing since it was new and it burned it so badly it caught fire. All that was left of the paper plate and bacon was charcoal and glowing embers. It filled the house with smoke and I hate to think what would have happened if I had not been close by while it cooked (I was out in the chicken coop).

Verified Reviewer
Original review: Oct. 4, 2017

We bought a top of the line GE microwave oven (model PEB7226DF1BB sn VA201160N) in 2014. It has now failed 5 times in 4 years - 2015, 2016, twice in 2017 & now 2018 - and the repairs have cost us more than the original price of this piece of junk. We bought it from a local dealer, KAM Appliances in Hyannis, MA, but had to resort to an independent repair service, because KAM was not very responsive. I know that I should have given up on it a long time ago, but in the past I always had good luck with GE appliances. Needless to say, I will never buy anything from GE again. I have learned that GE Appliances are now built by Haier, a Chinese company. No wonder they are junk.

Verified Reviewer Verified Buyer
Original review: Sept. 3, 2017

GE Profile Microwave/Convection Oven JVM1790WK, over the range unit, CAUGHT ON FIRE while microwaving water for coffee. One of the four prongs that holds the oven grid in place started flaming wildly and smoking after about one minute of microwaving. My whole kitchen has an acrid awful burning smell. This is my second unit for a small kitchen, and I will be lost without this. The first one I had the handle fell off. This one is too dangerous to use. These units cost $600!!! I cannot afford to replace one every few years. Maybe this model and brand is bad news?

How do I know I can trust these reviews about GE Washing Machines?

  • 937,347 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on please visit our FAQ.

profile pic of the author
Verified Reviewer
Original review: Aug. 2, 2017

I have had a few cheap microwaves but at this point in my life I wanted to buy a good quality microwave that would last. Well I bought a 200 dollar GE microwave in February. 3 months later it went out on me. I did hard and soft reset numerous times with no success. They offered me a discounted check to replace it and it would take 4-6s weeks to receive. Instead we returned to place of purchase and they gave us a floor model to replace it. All was well for 2 months when lo and behold this one started doing the same thing. No amount of resetting would make it run. It went out cooking corn on the cob. Why is this so hard to keep running? Their response this time was a goodwill rebate certificate to purchase only a GE microwave. Why in heavens name would I want another one? It only lasts a couple of months and who is to say the 3rd replacement will not be the same.

Verified Reviewer
Original review: July 30, 2017

I purchased the unit just over a year ago and it started beeping one night with error "scroll speed" and then "key pad shorted." In the end to repair costs more than to replace, even though it is above stove mounted unit. Do not buy a GE Microwave. Especially model # JVM6172DF1WW.

Verified Reviewer
Original review: July 11, 2017

We moved in a newly built home and resided in this home for three years. The house came equipped with a GE Microwave: Model: JNM1541DM5BB, Serial: ZZ 201867 L. While in the house the microwave came on by itself with flames coming from the center of the unit. The plastic in the center of the unit was on fire. Had I not been home at the time this took place, I would not have a home to live in today. A review of the construction of this product is needed. An investigation to the cause of this mishap is needed.

Verified Reviewer
Original review: June 22, 2017

Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.

Verified Reviewer Verified Buyer
Original review: June 16, 2017

Purchased this from Home Dept in August of 2015. I started to notice about 3-4 month ago the handle of the door is starting to ripple. It's been getting progressively worse. I wrote to GE asking for a replacement. Their response: "The handle on the unit is definitely designed and tested to withstand normal use of the unit and the range below. If you regularly boil large quantities of liquid on that front burner or boil for long periods of time, the excess moisture and heat can weaken items above it."

I'm sorry, but 1) I do not boil large quantities of water and 2) This unit is designed to be mounted above a stove. And their "good will" response was: "Based on the information, I did some research because we do feel consideration is necessary in this situation and we would be happy to assist with the cost of a new handle. The full price of a new handle is $156.75, but we would be able to discount the price down to $47.74 plus shipping ($5.95) and tax, as a one time gesture of goodwill. I respectively requested they reconsider and send me the part and they denied my request. No more GE products for me!!!

View more
Verified Reviewer Verified Buyer
Original review: June 3, 2017

I purchased a General Electric model peb7226df1ww in 2013. It lasted two years, then failed. I replaced it and two years later the replacement failed. At least GE microwaves are reliable in that aspect. You can count on them to fail. I am convinced GE installs a delayed kill switch on their microwaves to help their revenue stream. This was the last GE appliance I will ever purchase.

Original review: May 25, 2017

I just found the site for the review on 5/17. I've had two GE Cafe microwaves model CVM2072SM3SS purchased at the same time for the two kitchens in the house. The microwave in the in-law suite lasted one year and I replaced it with a very economical one which has been fine for 3 years. The electrician could not repair it. The microwave in the main kitchen is 5 years old but it stopped working (same issue of frozen panel) after 4 years. In Nov. 2016, during Thanksgiving weekend, it froze and stopped working. I looked on YouTube and we "cleaned the terminals in the panel using alcohol". That worked for 2 months. When it stopped again I tried the same remedy but it did not work. The panel lights up, but it will not respond to any commands. After 7 months of it being inoperable, I decided to either fix or replace it (while using a way cheaper GE from a friend).

This is an abysmally poorly engineered VERY expensive microwave. The LED panel is a disgrace! Do not buy CAFE microwaves. I'm out $1500+ (for two) plus the replacements, the aggravation, the ugly looking counter with the loaner from my friend. I am ready to bite the bullet and buy a microwave that fits the style of my kitchen. It won't be a CAFE! Although it is a set... Enough is enough. I give up.

View more
Verified Reviewer
Original review: May 14, 2017

Just two years old, the interior paint in my GE Microwave JES1072SHSS started to peel. I called customer service, then emailed, learned that the paint peeling posed no health problem, then, as a gesture of goodwill, given a $75 rebate. I foolishly bought yet the same microwave today (and will return it) as I read here on this site: not only is it unsafe to use a microwave with peeling paint, GE had a class action suit over this very issue and never took responsibility for the health risks to loyal consumers. So it gets returned this week. But PLEASE BEWARE. Gosh, I really bought the goodwill - hook, line and sinker! Then I read all the complaints here - about peeling paint.

profile pic of the author
Verified Reviewer
Original review: May 12, 2017

Bought our GE Microwave (DVM1850DMWW) from Home Depot about 5-6 years ago. I can see a unit just failing; but to start burning, smoking and smelling is non-excusable. We were lucky enough to be in the kitchen at the time and catch the problem before it escalated. While the unit was just ok while it worked, potentially burning down our kitchen is inexcusable regardless of age. Time for a range hood and a small countertop model. A non-GE model.

Original review: April 28, 2017

Model# Pvm9179dk1bb, Serial rg248422b - I'm not happy at all. Does not cook things in the middle. I am talking cookies, brownies, meatloaf. My old one quit working and I loved it. This one is horrible. I had a tech out to look at it and he agreed that the heat was not even but that is the way they are now. That is unacceptable. Paid good money for this and it does not do what it should.

Verified Reviewer Verified Buyer
Original review: April 25, 2017

I have had my GE microwave for over 6 years and the paint is flaking off the inside of the microwave, causing a health and fire hazard. Paint chips in the food and bare metal exposed can cause arching which in turn can be a potential fire hazard. After researching online I have found that this is not a uncommon problem with GE microwaves. Some have had this issue after 1 year. I contacted GE and told them of the problem and that I felt this was a manufactures defect.

GE does not feel that this is a defect problem but advised me not to use the microwave any longer. Their solution was to discard this microwave and purchase a new one. I paid almost $300.00 for the original one plus $20.00 for a mounting kit. I was told that GE would offer me a discount on a new one from $339.93 to $319.93 total. This is not much of a offer considering this should be a obvious manufacturer's defect. By ordering another I will have the same problem again. GE needs to stand by their products and admit fault.

View more
Verified Reviewer Verified Buyer
Original review: April 18, 2017

GE Microwave Model JVM6175EF1ES - On July 26, 2014 purchased as a set stove, refrigerator, dishwasher and microwave. From the beginning I had problems with the microwave with the door had a bad connection and the microwave would shut off. On April 2015 the microwave started working without me starting it and I had look up and I saw sparks on the inside and I unplug it. GE replace it and now after 2 years I have the same problem just started and would not shut off and I unplug it. Both times I was lucky to be home. I would like GE to fix my microwave. I understand it has passed one year but, I think appliances should not break down after 2 years. I would like it fixed or replaced if possible. Thank you for your cooperation in this matter.

Verified Reviewer Verified Buyer
Original review: March 20, 2017

We bought a microwave oven (CVM1790SS2SS, ZA301193K) for our new house some 4.5 yers ago. The flimsy, but very shiny, metal cover on the door handle split and the resulting sharp, but hidden, edge cut my finger. We covered it up with scotch tape, and ordered a replacement for the handle. We paid GE $102 (other folk sell it for $76, as we later discovered). There were no useable installation instructions. Our extremely competent handyman could not figure out how to do it and called GE for help at 800 636-2005. He was rudely dismissed and was told to look for instructions on Youtube! He spent 2 hours to install the replacement part. The screws that came with it, were not quite right. I'll never buy another GE appliance in my life. The Item was ordered by Ellen ** (It was shipped on 1/17/2017).

Verified Reviewer
Original review: March 10, 2017

No response to GE problem, just delays. Gary **, project engineer **, Microwave JES1142SJ06 fuse not accessible. Special screws prevent in box access. ** ignored problem and waited for me to make an angry email mistake in insulting him to cease any action.

Verified Reviewer Verified Buyer
Original review: Feb. 20, 2017

Microwave Model JVM1750DP2bb defective construction- Plastic is protruding inside the Oven. Took possession of a new home in January 2014, but only occupied part time. I estimate we had the equivalent of 6 months being occupied. In January 2017 the magnetron broke down, at which time I noticed a piece of plastics protruding inside the microwave through a vent hole on the Magnetron side. I did not take the extended warranty and GE only offered to send a repair man. Since this is an over the stove model venting outside, it had to be repaired or replaced.

Checked with the supplier and they estimated a minimum of $ 300 repair cost. Home Depot had model JVM6175DKBB on sale for 249.00, and with delivery, and installation, we're talking $ 350.00 to $400.00 to replace. I got in touch with GE Consumer Affairs, and they did eventually agree to provide the JVM6175DKBB for $ 270.00 including installation. They will take possession of the old model, so there won't be any way for me to confirm or deny a manufacturing defect.

View more
Verified Reviewer
Original review: Feb. 16, 2017

Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago when I built my home. I live by myself and the microwave has only been used by me. I loved this microwave until suddenly it began to turn on by itself and I would often hear popping noises. I looked up reviews of this GE microwave and found that this is a frequent problem with GE microwaves. Fires were reported in a couple of reviews so I immediately unplugged mine, as a safety precaution. If this happens frequently with these microwaves, why isn't GE replacing the parts for the defective machines since they can be fire hazards?

profile pic of the author
Verified Reviewer
Original review: Feb. 8, 2017

Soon after getting our new Cafe Microwave CVM2072SM3SS the control panel died. I called GE and power cycling got it going again. This is an over the stove microwave, so we were also told by GE not to use the right front burner without the fan on boost. The problem persisted from time to time and steadily got worse over our 5 years of ownership. Reading the internet this was a common problem known to GE but they took no action to contact owners. The panel is now dead and my only option, having tried the fixes on Youtube, is to invest money starting at $108 for an inspection or buy a new Microwave. My entire experience with this product has been a big disappointment as I also own a GE Cafe range, fridge, and dishwasher.

Verified Reviewer
Original review: Jan. 27, 2017

I do not remember what I paid for this microwave, but my budget was low, and the value I got is good for the money. I've never had any trouble with this oven, and it's 5 years old. It's a good size and cooks evenly.

Verified Reviewer
Original review: Jan. 27, 2017

It's a good product. The timer is handy but the alarm is good for prepping other meals. Love the idea I can have a baked potato in just 4 minutes. Steam broccoli to put on the buttered bake potato in about 8 minutes - so good. Love the easy clean feature. Just set a bowl of water on two minutes, wipe clean.

Verified Reviewer
Original review: Jan. 26, 2017

The performance of my microwave is great - not fancy but does the job. It's size is fine as it fits just right where we wanted to put it. No complaints. I haven't had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!

Verified Reviewer
Original review: Jan. 25, 2017

My ancient GE Profile Spacemaker II Sensor microwave, the successor to its predecessor, is consistent, great performance, reliable. I chose this model because I was happy with its performance. But it could be less chunky. I would like to remodel my compact kitchen, and a sleek newbie "non-chunky" GE Microwave Oven would be awesome!!! :)

Verified Reviewer
Original review: Jan. 24, 2017

We have an overhead microwave that fits nicely into the spot. The power level seems to have dropped off, but this is after more than 8 years with lots of daily usage.

Verified Reviewer
Original review: Jan. 23, 2017

Our microwave is spacious, simple to use and dependable. This is about the fifth microwave I have had. The others only lasted about 6 months. My current microwave is about 5 years old, despite the fact that some of my previous ones were also GE.

Verified Reviewer
Original review: Jan. 22, 2017

Our microwave is of poor quality. Unit failed completely after a couple of years in use, like many GE products. This GE unit had a large rotating platter and easy controls, but it just stopped operating one day. Nothing could get it going again, so we replaced it with a Samsung microwave which appears to function well (only a year into use, so no way to know yet) although platter is smaller and controls not as convenient.

Verified Reviewer
Original review: Jan. 21, 2017

The GE meets our requirements. We have had it for several years, which in this era of low quality products is amazing. It heats food quickly and is appliance that we use every day. I would buy a GE microwave again, It has worked fine from day one and continues to work like the day we bought it.

GE Washing Machines expert review by ConsumerAffairs

GE has more than 100 years in the industry and provides a wide range of home appliances. The company believes in innovation and elegant design that transform a home into a modern, sleek and efficient place to live.

  • Full selection: GE provides the full range of countertop, over the range and built-in microwaves.

  • Multi-lingual capacity: Some GE microwaves are equipped with multilingual control panels and display both Spanish and English.

  • Removable oven rack: Many models include a removable oven rack to lift the food off the bottom of the microwave to allow for more even heating.

  • Many control features: Quick-function buttons are featured on several GE models including "Add 30 Seconds," "Child Lock," and "Auto Defrost."

  • Combination ovens: GE manufactures a top-range line of combination microwave and full-sized convection ovens. They feature self-cleaning and glass touch controls.

  • Special offers: There are several ways to save money on your GE purchase including claiming rebates and choosing on-sale items through the website. You can also win money back by writing a review of your appliance.

  • Best for: Small and medium-sized commercial kitchens, small families and large families. Anyone creating meals for multiple people would enjoy this range.

Profile picture of ConsumerAffairs

Research Team

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

GE Microwave Ovens Company Information

Company Name:
GE Washing Machines
Company Type:
Ticker Symbol:
United States