GE Microwave Ovens Reviews

The lousy customer service is my complaint, because sometimes appliances die when under warranty and if the company handles it, then it's all good. GE didn't handle it. I purchased an over-the-range microwave with a one year warranty and six months later it began sparking, making a loud, explosive noise when starting, and scorched the ceiling. OK, things happen, I opened a warranty claim. I knew they were going to come back and say there was no authorized service technician in my area but I jumped through their hoops and waited a week for them to figure that out for themselves. It's a common problem in Hawaii. Usually a company will refund the original purchase price or ship you a replacement. Well not GE. They simply stopped responding. I've followed up multiple times, they're just ghosting me. So I bought a replacement - a Whirlpool. No more GE for me, with their failure to honor warranty and bad manners to not even respond.

Yesterday was a sad day for our family. The GE Spacemaker XL1800 I installed new in our kitchen renovation back in 2003 finally bit the dust. Twenty-three years is a long time for an appliance to live in our family of three, let alone any family. Call it luck if you may, but I call it maintaining the equipment well, i e., not yanking on the handle and such. We are most likely to replace it with a new GE 36" model. Off topic, our GE dishwasher is around 12 or 13 years old, only replaced the lower rack, upper rack looking worn, but the washer starts and runs every cycle just fine. Not all our appliances are GE, so I'm not endorsing anything, just giving my experience.

The microwave oven control panel is dark. I called Customer Service and they said my model does not have a lit panel. The Troubleshooting Page says what to do if the Control Panel is lit, but the oven is not working. So, according to the instructions, the panel SHOULD light up!!!! The panel is so hard to read that I have to have a flashlight on hand. Maybe my eyes are getting bad, but is It fair that GE only makes microwaves for young people?

The GE Profile microwave oven (over the stove) I purchased from Lowes started having intermittent problems before the 12 month warranty expired. I thought at the time it was a one off. However it finally only worked intermittently and continued to take longer to cook or even reheat food. The extended warranty through Assurant is the most frustrating and AI driven worthless I have ever dealt with in my entire life. Also after the original warranty has expired don't expect any tech. Support from GE, in future only buy the cheapest you can and throw it out after it breaks! Lowes will tell you they can't even speak with the company (Assurant) and has to email them and then YOU have to wait to be contacted! The basic answer is the extended warranty for a microwave will cost almost as much as the unit itself, and you will not get any support!

We had a built-in GE microwave that came with our house 20 years ago, and to be nice, my husband decided to replace it. The new version of the exact model didn't fit, so we needed to spend even more money for a new trim kit. The sensor cook is harder to use on the new version because you have to open the door and look at a tiny menu instead of just pressing a buttons for common food settings. There isn't any lid on the inside (evidently the people who design these don't actually USE their products, or maybe they've never exploded anything in a microwave before)! IMPOSSIBLE TO CLEAN! Besides being annoying to use every day of my life, the panel stopped working entirely after a year, except for the add 30-second button. Even the clock doesn't work anymore. We spent almost $1,000 for a disposable piece of junk!

I purchased a GE microwave oven 5 years ago. Model number JES1145SH1SS. Last week, I noticed that the glass dish spun when I opened the door. The repair man evaluated it this afternoon. The plastic door locking mechanism has worn down to the point it cannot be repaired but requires replacement. Unfortunately, they no longer make the part needed. The oven needs to be trashed.

Machine looks nice BUT there is a Big 1/4” gap or bow in center on top of microwave because top bolts are so far away from center. Does not look professional. Would not have purchased if we had known this.

2 year old GE built in microwave interior light goes out. Guess what, you can’t change it as a regular user. Someone needs $300 later, the piece of $hit bulb is replaced, at 65% of the cost of a new unit. Criminal.

Purchase a GE Adora microwave from Home Depot in 2021. It was installed in a secondary kitchen and used very sparingly. This year the first keypad/control panel issues started to happen. Not all the buttons would work. Initially, the problems would correct themselves. This didn't last long. Eventually the keypad failed completely and the microwave doesn't work as a result. I've looked for a replacement panel only to discover that the part is no longer manufactured or available. GE has not responded to any of my inquiries about this. At this point, the only option is to toss the GE Adora and replace it with a quality product. The GE Adora microwave is a complete waste of money.

We bought a GE Microwave. It blew up, literally in our home. We were promised a refund check if we bought a GE replacement Microwave. We did, they sent a certificate, we sent back the proof and the certificate, they claimed they couldn't take a scan via email. After 6 months, ten calls by us, they still claimed they never got it. After we called and resent it - by email!! They sent a certificate that expired in literally 2 days from the date received. A month later still no word. These are the WORST service people. NEVER buy a GE appliance.

I purchased three GE appliances between 2022 and 2023: a 27" Smart Wall Oven, an Advantium Microwave Oven, and an Adora Dishwasher. I chose GE based on its reputation for quality — but I’ve been deeply disappointed. All three appliances failed within a short period of time. The dishwasher needed a new drain pump. The oven started throwing a fault code (F350), which I temporarily fixed by replacing the temperature sensor — only to have the problem return, now requiring a control board. The microwave stopped working entirely, and even after replacing the interlock switch twice, it remains nonfunctional.

Bought house with over the range GE microwave, dated June ‘21. It’s barely been used because the house was empty a year & we only live here part time. After 3 years it just stops working. Then it starts again for a random time & stops whenever. I called GE repair/warranty and they said there is only a one year warranty and gave me numbers of people that will fix it. They won’t offer to pay anything or do anything to help with their complete trash product. It’s incredible when I compare it to the other appliance companies I have called that stand behind their product. I will never buy a GE and will make sure that anyone I know will hear about my problems with that company and their product.

Manufactured on May 2021. Now in the garbage. Microwave was a joke. 3 years old and just went black making a horrendous arching noise. Cheap China crap!!! All throwaways now. Why is there no more quality control.

Do not buy. The microwave that I purchased (over the range) has a maximum cook time of 8 minutes before it shuts down. Then I have to climb up on a chair, unplug it and resume cooking. I'll never buy another GE appliance again!

We purchased a GE over the stove microwave model JVM3160RF5SS in February 2020. In January 2024, it started having issues that seem to be arising from the door. Sometimes, we would close the door and the fan and the light would come on even before we had entered any cook times. At other times, we would enter cook times, and the fan and light would come on, but no cooking would happen. We had the door switches replaced, and the microwave worked for a month, and the problem has recurred.

I have a brand new house and the GE microwave over the stove was included. It is by far the worst microwave I’ve ever had. The turntable is always coming off the axis and it is very difficult to get it back on track because there are just a couple of bumps in the base that the turntable is supposed to clip to. If it wasn’t built-in already, I would definitely purchase a different brand and I wouldn’t be surprised if I didn’t actually do that in the near future because I hate it that much.

Bought model Jvm6175bl1ts April 2021 for my new house and it worked beautifully. Chose it because I always had them in my apartments and never a problem. That should have been a warning. Now the thing is smoking. Took it down and removed cover. It’s the transformer. I’m not spending more money to fix.

I owned a GE microwave oven that lasted for 10 years. I purchased another. After a little over a year, it made a noise. I called and they are going to replace it for me even though the warranty has expired. They are great!

I Purchased General Electric microwave about 2 1/2 years ago from Home Depot. Ever since I have this product the carousel never stays in place. I’ve gotten burned on it taking hot sauce and the plate airborne out of the microwave causing the hot tomato sauce to burn my hand. When I contacted the company they referred me right away to Cedric Company and they just shuffled me through all their hypothesis and never help me, never claimed, never did anything to rectify my complaint. However, I was burned badly by the sauce because the spindle on the microwave never stay locked down.

I purchased an over the range GE microwave on 6/24/21 to replace the one already there (same model). I replaced it with a new GE (same model) in 1/10/23 when it stopped working. On 5/7/24 the GE microwave I purchased in 2023 has stopped working. I have a countertop Sharp microwave that I used in my office that is 28 years old and it still works, so I know it can be done, that is, make a microwave that lasts. I called GE for help, but the best deal they would offer is replacement parts, but I would have to pay for a service call. I have no interest in giving GE any more of my money. I would like a full refund for both of the GE microwaves I purchased that only lasted for about 1 1/2 years. There should also be a recall of all of these faulty microwaves.

We purchased this microwave hood 3 weeks ago at Miles Maytag in Shrewsbury, PA. The entire keypad is no longer working so basically the appliance is useless! I researched this product and apparently this is a common issue. I wish we would have done more research prior to purchasing! I hope this review helps other consumers avoid the troubles we have incurred. Do Not buy this microwave!

New to this product, it's quite remarkable there's no easy way to set the time. The maker (GE) should be embarrassed. Therefore, the time is off by 4 hours and no amount of internet search for a solution helps.

I purchased a GE microwave that had to be returned due to electrical problems and received the same model. One year later, the same model basically caught fire internally. GE sent out a repair technician that confirmed that it was a manufacturing defect. GE then claims that it was beyond warranty and would only give me a $75 Good Will Certificate to purchase another GE microwave. What a joke! The original microwave price was $247. It took a month to get to the point of the Good Will Certificate.

Our over the range microwave oven is under warranty and broke twice. They refuse to replace it. It was fixed the first time but it's broke again and the only service tech refuses to come to our home to service it anymore. It's been a nightmare and still not resolved. We will never purchase another GE Appliance ever again!

It was installed under cabinet in the house we purchased but it is one with a door. It is so hard to use. The controls are down the side and the buttons do not light so you cannot see the instruction panel. I am just unable to use it. The instructions have worn off, too. Poor quality.

Bought a new GE over the range microwave in April 2021 and it broke/stopped heating July. They replaced the magnetron in September and it's broken again a month later. Same issue and parts are out 2-3 months.

GE Microwave performs great. No problems with it and it holds fair amount of food. Always there to perform when called to heat or cook when needed. Holds large plates and heats them up quickly. I always like what it does in the kitchen.

I bought the matching GE Microwave and Range four years ago. After three years of usage, the plastic on the handle melted and peeled, making it very uncomfortable to open the door. It was caused by heat from the GE range below. It took months to replace and cost almost $150.

I purchased a GE Profile™ 2.1 Cu. Ft. Over-The-Range Sensor Microwave Oven and paid over $500. I have had it 3 years and in the first 6 months it broke. It was under warranty and the $400 fee (door replacement) was covered. Then it broke 1 1/2 years later and I received a quote for $200 in labor plus the cost of parts (no longer under warranty). When the repaid guy walked in the house he said, "Oh, one of these. Is it the door?" I said no, we already had the door replaced, but his comment was very telling that I purchased garbage. I fixed it myself for $10 - it was a fuse. Then it broke 2 weeks later and I believe it is the fuse again. I contacted GE because I believe I received a lemon and they are willing to give me parts at 50% and nothing more. This was the worst investment decision I ever made and I caution others to not purchase this microwave.

First of all we loved our GE microwave / convection oven for several years. We used both cooking methods with much satisfaction. Two months ago, the microwave started turning ON when we opened the door of the unit. I know this much be dangerous? Also, when using the convection oven, the microwave also operates, and ruins whatever I am baking. HELP!

We have a GE built-in combination oven and microwave. The oven gets up to heat very quickly and bakes in less time than recipes call for baking. The microwave is an 1100 watt unit and performs equally well, and has for 29 years, Our cook top is a GE glass top unit, installed 11 years ago in a kitchen upgrade, performs equally well, though not quite as fast heating as our old gas unit but much cleaner and attractive. Have never required a service call on any of this equipment!

Our first microwave lasted 15 years now this one 1.5 year. No help just buy a new one. Or pay 100 for their service call. 100’s of consumers with same exact problem and they just get away with it. Ridiculous.

I bought all new kitchen appliances 4 years ago and went with GE Profile and like them...made a good choice with buying GE. GE does have different levels of quality... Buy the good stuff.

Our microwave came with the house so we didn't choose it. I've had a bit of trouble with the rotating mechanism making knocking noises a few times which I've been able to finesse by exploring troubleshooting online. Other than that it's been dependable for 4 years.

Great Microwave. We bought this with our GE stove about 11 years ago as the set. We love our stove and refrigerator and have always had good luck with GE. It has many settings we use, easy to use and clean. We will definitely replace in the future with other GE.

It almost started on fire because it has a metal shelf inside that apparently you are suppose to take out when using it. Who knew. The company did send replacement parts but different color. It was brand new, but doesn't look like it anymore, but still using it.

I have a GE microwave unit, combined with a stove. After 25 years it still works like a charm. Talk about durability. It's not very powerful but it does the job every time. Of course I don't use it for cooking, only for heating liquids and defrosting.

I find the push electronic pad not intuitive in the processes. If you want to change the clock time it's not simple and direct. One needs to press out correct time by pressing clock then press start. It warms well but cooking makes a mess.

We bought a new GE microwave oven in 2007. It failed in 2018 after much, much use. We replaced it with a Whirlpool which failed in one week. Lowe’s let us return it and we bought another GE like our original and we are very happy with it.

It’s good ....but feels like it heats fast or doesn’t sometimes. Also the defrost feature seems weak compared with other products .... GE is a good company in general so would recommend only if they did some new enhancements.