Frontpoint Reviews

My husband and I bought a new house in the suburbs of Chicago and felt it was necessary to have a security system. We had Time Warner cable in Ohio and we were happy with them but they were not in our area so that wasn’t an option. My husband started to look at other things and found Frontpoint. Their sales rep was great, friendly, knowledgeable, helpful, useful and informative. There was no pressure with them. And so far, the system's great.

Frontpoint was not too expensive and everybody has been nice. The only thing is the sensors for the doors keep falling off and they won’t stick right on the door. Also, the alarm system went off when we just got it. I was sleeping and the company called me and asked me for my password, then I re-set the alarm. The response time was very quick. Frontpoint is good overall.

I purchased Frontpoint for a funeral home and I'm very satisfied with it at this point. I also have it in my home, and I have had no problems. We used to have ADT, and I didn't like the service that ADT was giving us. Their pricing was outrageous and when I had asked someone to come out to take a look at the unit because it kept continually beeping, the tech who came out told me he didn't know what was wrong with it, and I should call for another service call for another technician.

I was with my first home security system for years. They treated me good up to the phone came, but I didn’t understand why they didn’t let me pay nothing until I moved back in my house and then consume with my alarm. They made me pay a bill for the whole time I wasn’t living in my house because it was on the flood. I don’t know why they did that because I was out of my house for about a year, and I didn’t understand why they made me pay for something that wasn’t working. It wasn’t saving any person. I then decided to go with somebody else.

The Frontpoint pricing was fair and their salesman was really nice and understanding. I needed help in installing the camera, so I called customer care for that and they walked me through it all. It was helpful and really easy. For the most part, the installation was straightforward. I like the features that my system has. I have a few of the door stuff, camera, and stuff for the glass and windows and they’re good quality. Since having Frontpoint, I’ve definitely had peace of mind, especially when I'm away from home. I have my dog at home and I worry for him. I just came back from a San Diego trip and throughout the trip, I was able to see what my dog was up to. Also, there have been times when I forgot to lock the door but the alarm has always been on.

Over other security providers, Frontpoint got a lot of good online reviews. The installation of the system was straightforward. Also, every time that I have had to call, the customer service was great. When I ordered a couple of pieces of equipment and I couldn’t add it to my app, I called them to add it right away and it started working. The system's features and quality are very good.

My previous home security provider was reluctant to provide me things. I needed an upgrade to my cameras. I saw a Frontpoint advert and I decided I would switch to them. They had very good customer service and I was very pleased with the cordialness. They were able to include my cameras and everything. The installation of the system was easy. Taking into consideration some of the door styles, I had a slight bit of problem. However, it was my ineptness that a screw is enough to put two stickies together. I also called Frontpoint about the cameras and they answered right away. It was great.

I looked up a few home security systems and I found that Frontpoint was good based on the reviews. I installed the system on my own and it was very easy. I had to call in though because one of the sensors, the one that's for the garage, was not good. It doesn't work fine with the app right now, although the other sensors are okay and really active. It also makes a weird sound when it rings and there is no way I can keep the volume up and down. Despite that, the phone that syncs with the system is good. I use the app most of the time to arm or disarm the system. The system is everything that I asked for.

We had ADT and we told them that the battery was sending us messages to replace it. I called them up, and they said that they could come out and change the battery, but there was a service fee. I told them that I’ve been a customer for 15 years and I’m not gonna pay them to come out and change a battery on their equipment. So, we decided to change and get a more updated system. We did research on companies and Frontpoint was highly rated. Also, their customer service got high marks on reviews which was how we made our decision.

I wanted a quote and was talked into purchasing over the phone, with the reassurance that I can cancel within 30 days in order to receive a full refund. I reviewed the contract after ordering and absolutely hated the terms (they charge SO MUCH if you want to cancel early) so I called to cancel. They didn't apply my cancellation. I called again a week or so later to make sure they'd really canceled, because I hadn't seen my refund. I called again after they charged the first month to my card, even after I'd made it very ** clear that I have canceled service and want a full refund. I was assured that I'd see my refund in a few days, once it cleared the bank. I am now waiting for my refund to appear. It's been 2 months since I first made that ill-fated order. I just can't believe I ever gave them a credit card number. My next steps are to contact the BBB and speak with my state Dept of Consumer Affairs.

While reading through these reviews, I couldn’t ignore the overwhelming theme of ignorance contained within the negative, one-star reviews - read your contracts people and know your legal rights as customers. I’ve been a Frontpoint customer for about six years now and have had nothing less than an exceptional experience. From technical support to customer service, there’s no wonder why this company is rated #1! Word of caution however. If Frontpoint forgets that their customers are the foundation of their success and begin disrespecting customers similar to Vivint, I will not think twice to look elsewhere as I have done in the past. Keep it up Frontpoint!

I'm from the city but my fiancé is from the suburb so she was hesitant about moving to the city. One of the stipulations was that we had to get a security system. I started looking and it was between Frontpoint and one other company. They both had the same features that we wanted but the availability was a big part of our decision. Also, they wanted the money upfront and it was like $300 with Frontpoint compared to $1,200. On top of that, the customer service was really nice. That's not a big flashy point but sometimes, customer service can go a long way.

My Frontpoint salesperson was outstanding, and anybody else I've talked to was great too. I've asked a few questions and they’ve always answered them very quickly and easily, even through email. I had Ackerman Security in my old home. I had a "what you see is what you get" unit on the wall, which served its purpose, but so does Frontpoint. I like my Frontpoint experience. I have been able to call and get somebody at any point. I can use an app on my phone, which is great. I can do a remote disarm and arm, and in that regards, Frontpoint is better than the system I had at Ackerman. Frontpoint is also fair-priced. Although Ackerman was a lot cheaper, I didn't have the bells and whistles that I have with Frontpoint.

I got into a new condo and I wanted to put a security system in it as there was none when I moved in. Everything about my interaction with the Frontpoint sales reps was wonderful. I got the package and I set it up. All the directions in it worked fine. My system has everything I need and it has the motion detectors and the thing at the front door. I don’t set it when I’m inside because of the motion detectors and unless the dog and I have left. When I have some trips that I take, I set it when the dog goes into a tunnel. Moreover, the cost was very good for what I got. Although two beeps scare my dog, Frontpoint is terrific and I am very satisfied with them.

The payments with Frontpoint were lower and the equipment was a lot cheaper compared to other home security companies. I did a bit of research on Frontpoint before I purchased my security system in my home and the representative was good. He was very courteous and professional. The installation was overwhelming at first, but I looked at some videos online where Frontpoint had already had somebody setting it up with the video. After that, it was simple. I even called them with the video and somebody on the phone helped out a lot. The instructions that came with the system was a little complicated at first, but, later on, the video and the phone brought it down to where it was a lot more simple than I thought it was gonna be. I got the standard features in the system and I am happy with them.

I researched Frontpoint a little and I liked their price, the monthly charge and that I could install it myself. Their reps walked me through everything. They set the equipment up with me which took around 40 minutes. If you have electrical stuff around though, it sometimes calls for a special security patch to put on your wall that I didn’t know about. But they got that straightened out, so it’s working fine. I have the basic package and I’m satisfied with it. I feel very secure with it now.

Frontpoint was on the list of the top 10 and best in the country I know and I purchased the system to secure my house. I travel all over the country and I am on the road all the time. Now, I feel safe that my house is covered by Frontpoint. The customer service representatives I dealt with were really good too. They're really easy to get a hold of and they've helped out with everything that we've needed. They told me to call when I was installing it. The instructions for the installation was really self-explanatory and easy to follow. But I did call them and they helped me through the sealed system. They explained everything and were great.

Three of my properties - one commercial and two residential - are covered by Frontpoint. I like the remote as well as the ease of installation. The cost seems very reasonable as well. During the initial startup, their reps were able to answer all my questions. During the installation, you put the devices throughout the whole house, call Frontpoint up, and they program everything in a few minutes. It's very simple. The systems are up and running and they were easy to be programmed into my phones. Access and monitoring are very simple. Then, once, a door sensor went bad on me at one of my properties and Frontpoint replaced it immediately. Use Frontpoint. I've already turned Frontpoint on to multiple friends who are now using them.

We purchased Frontpoint when we moved to a new home and I liked them better than our previous home security provider. I like the entire package and I love that when I researched security, it has always between Frontpoint and ADT. ADT seemed to charge a stand-on while they've been in business since the 1800s and here is a new start-up company that was pretty much wiping their business away.

I wanted to have a basic home defense and make sure that my house is safe while I’m gone. The rep from Frontpoint gave me a very informative talk which got me convinced by the end of it. I did the installation myself and the instructions were super easy and well-explained. The quality of the equipment is good although one of the window breaking detectors fell on the ground, which wasn't a big deal, I was able to put it back. Despite that, Frontpoint is definitely worth it.

Some of my neighbors got security systems, so I decided to install one myself. Besides that, we are going for vacation to Europe for almost a month, so I wanted to have extra security. Being that Frontpoint had the highest rating, I went with them. The setup process was faster than one can imagine and my interactions with the reps were perfect. When I was on their website, reading about the options and all the information I could get, I got a phone call from them. The installation of the system was easy. I got a lot to-do with the computer, so for me, it was really a piece of cake. Frontpoint's cost was not the best, but also at the same time, it was not the highest. It was fair, and I like the features that I have in my system. The alarm went off twice because of our mistake, so we deactivated the system right away. I like Frontpoint. I have been with them for about six months now and so far, so good. Go for it.

We were moving into a new home, and we wanted to get a security system. A friend recommended Frontpoint to us. We called them and spoke to one of the representatives and described how our house was laid out so they knew what we needed and we had everything delivered within a week and installed it myself, which is the way I wanted it, I don’t want somebody coming to my house to do this. We use the system’s smartphone features to arm and disarm it. I’m happy with the system, it’s doing what it’s supposed to do.

I’m completely satisfied with Frontpoint. They've been professional, friendly, helpful, and courteous and the quality of the system is good.

The Frontpoint security system was already in our home when we bought it. We used ADT's home security system in the past, but compared to it I love our Frontpoint system and it's easy to use. When I first got our subscription, the sales reps sent me a a whole new set-up, including a new panel and new equipment except the door sensors, because the previous people didn’t leave their code. The features offered in our system are great and I like them all. I have multiple exterior doors on the system and I like that my sliding door is on it. I also have a motion sensor. But at some point, I'm gonna add cameras once I can afford to buy them.

Before choosing Frontpoint Security be very aware how painful it will be to cancel. I have many complaints since I started my services, until I decided to cancel their services after my contract of 3 years was going to end. I called them 2 months in advance and they informed me to call back when the contract is expired. 1 day after the contract expired, I contacted them again and I was informed I have to stay with them 2 additional months to terminate it as the contract automatically renew once it expires. Now, I received a call informing that it’s only possible to be done with a formal letter via email. And as they need to receive the communication 30 days in advance, I’ll probably have to pay 3 additional months! Simply unacceptable.

Somebody destroyed my door knob trying to get in my house. So, I got on the website to see which one was the best alarm system that you can buy and Frontpoint was number one. The rep was upfront in letting me know what was going on. He set up a deal for me that he said would save me some money and it was hard for me to turn down.

We bought a new house and decided to use Frontpoint. They had an easy self-installation and was more affordable. The guy that we communicated with when we purchased the system was spot on and was able to answer our questions. The installation was very simple to do, but I had some issues getting a couple of sensors to connect and I had to have customer service help me but they were able to help quickly.

My husband works away a lot and I wanted to feel a little bit more secure in our home. I was looking around for a security system and then, I saw Frontpoint. They called and gave me a bunch of information. I liked what I heard, it was reasonably priced and we went with it. The rep worked with us. He was wonderful, very kind and patient. I love the customer service that I got. The guy we were talking to was available if we needed him and he explained the installation a little bit to me before we got it. My husband was able to look up on YouTube how do it and it was very simple. The equipment has never let us down. When the electricity goes off, it still does its job and everything that the rep told us that would happen was true to what it is. It’s good quality. The doorbell camera is wonderful and we enjoy having that. It’s easy to fix if the electricity goes out or something happens with the WiFi. It lets you know by blinking and we’ve never had any issues with it.

The sales rep I reached out to from Frontpoint was very friendly and informative. The rate was also good. They sent the kit to me and I just plugged it in. The instructions were easy and the features were simple and easy to understand. I like the feature where I'm able to turn the system on and off from my phone. Also, there have been times that I set the alarm off by accident and as soon as I put in the key, I don’t have to worry about the police being called. No false alarms. However, the system went off one time when I didn’t have my back door locked completely, and the motion set off. The team at Frontpoint called to let me know that there was movement from downstairs. Overall, I'm very satisfied with Frontpoint. They’re doing what they’re supposed to do.

I'm trying to live in my own place and I haven’t been living away from my parents for that long. And even though I'm in a pretty safe apartment complex in a good part of the town, it's in my personality to expect worst case scenario so I thought it was very important to have a home security device. I was comfortable with the monthly payment that I was able to get from Frontpoint. We got two sensors in that system which was a fair deal. The guy who was helping me knew how to set the system up for me. Also, the directions were not confusing at all, so I was happy about that.

I purchased Frontpoint a few years ago after doing some research and have had nothing but trouble since. They glazed over the contract term and my monthly fee has increased from $35/mo to $48/mo. I also didn't get the equipment I was promised and that took days to resolve. While DIY is definitely less expensive initially, I would consider another company as I feel they have ZERO concern for their customers. It's not so much the price that bothers me, but the bait and switch tactics I feel were employed. I also have my system in a drawer and have asked MULTIPLE times for my monthly fee to be reduced since it's not in use. Eight months later, I'm still paying for a system that just shows me the weather. All of the door magnets and glass break sensors are in a drawer. They go off from time to time when I rummage through that drawer looking for things that are actually useful to me.

We love Frontpoint. It's been very helpful because even though we're not at the property, we can actually monitor stuff. The board is good and we like all of the features. You can even turn the system on and off with the smartphone features. The system is the best we've used and the cost is fair too. I'd recommend Frontpoint to everybody. We've tried other security systems but didn't like them. Frontpoint is wireless plus they walked through the whole thing and it was very helpful. Then we did the installation ourselves and it was good. The representatives have all been good too. Every time we've had a question, we could actually get it handled. We could call them and they helped us walk through it.

I saw Frontpoint had high ratings on Google and interacting with their representatives has always been pleasant except with one agent. I reported that and it was handled. It has always been good and secure when I have to call in. I ask the same thing every time and they answer me. Installing the system was not that hard. I did it and it was straightforward. However, the recessed door sensors are way too big compared to the ones that you stick on the exterior of the door. Nobody’s gonna want to drill a hole that big on their door for something like that.

My other home security system was outdated and I looked into getting one. Frontpoint was the first one I called and the rep gave me the information on what to expect. The installation was good. Everything was wireless and all went through my home’s WiFi. I mounted everything up as required. I anchored the motion sensor to the wall. I had one upstairs and another one downstairs. I have the same number on the smoke detectors. The battery seems to be good and I haven’t had any issues on the features and its quality. Everything is remote and anything that I can use wireless through an app on my phone, I am more in tune to use it.

The home we moved into had a different security company and we were just going to keep it up. But we found a better deal with Frontpoint and went with them instead. The system was easy to set up. In fact, I got another system at my daughter’s house, and setting it up went really smoothly as well. The price also seems to be fair although my son got a system as well and he’s got a little better rate than I do. We had some issues there with trying to figure out why he was getting a better deal. Frontpoint did drop my price a little bit but I think my son still got a little better deal than I do. I even shopped around but I couldn’t find anybody that could beat what they offered, with all the features that they include with their package.

Frontpoint had a lot of customer ratings and they were highly rated. When I was trying to install the garage monitor system, the guy who was with me was very helpful. It was on the phone, but still as hands-on as he could be. He was a very good representative to work with. It turned out that I just needed a new garage door opener. We couldn't get it to connect because the garage door opener that was installed in the house was dated.

I had ADT in the past but it was easy to break into. I agree with what people said that anything can be broken into, but I feel more secure with Frontpoint. It was rated one of the best. The reps have been very good and very useful to me especially when I couldn't get everything to work. They very painstakingly waited and helped me through each one. However, one of the channels on the board didn't work for one and it didn't work for another, so that channel is still out. Also, we have five birds and they can make the same sound and set the system off. I had to send the system back but Frontpoint figured it out. I have several lines of security and Frontpoint is one of them. The cost is fair, the smartphone features are easy to use and the overall functionality of the Frontpoint system is excellent.

I've had very good interactions with the Frontpoint team. The young boy I talked to was excellent and he explained all the products they had and the options. We got right to the point and got what we wanted. Frontpoint's security system is wireless, easy to install, and very simple to operate. I got enough units to put in every office that has a window or door, and stuck it out on the corner. It’s only adhesive.

Frontpoint's system is an easy set up and very easy to use. The Frontpoint reps are okay and while they didn’t assign one to me specifically, they’re always picking up when I call. They can get me what I need. The features of the system are not bad and the system itself is more or less what I pay.

We wanted a home security system, did a little shopping around and decided on Frontpoint. It had lots of options that other folks had too but we liked the flexibility of it. We could adapt it as we needed to, and add and subtract. We've also been pleased with the customer support we've gotten since we had them. We can always call, they'll be glad to answer questions or walk us through things. They talked us through the installation, and it went easily. They were also patient with trying to figure out if we have any issues. We had some problems with the hardware. It may have had something to do with the WiFi and the network connectivity here in the house but we tried to resolve those things. Whenever I call them, I get someone to speak to me quickly, and they are very helpful and friendly. know that if I call, things will get resolved quickly.

I wish I didn’t purchase the Frontpoint security system because I had realized that somebody could just come in and unplug the power cord, and then it would no longer work. Burglars usually specialize in getting around that type of stuff too. If you have a Frontpoint sign on your lawn and somebody’s familiar with that type of system and how it works, then it won’t take much. They’re in there and nobody’s gonna get a call. So it’s a waste of money. $40 is coming out of my account and it’s absolutely useless.

We just moved offices and we needed a trusted and available security system that was easy to set up and didn’t require a bunch of wiring. Frontpoint has a better technology stack and they're not as old school. Dealing with their rep has been okay, except for this one issue about permits. When we had the system installed, they let us know that we needed like a burglar permit from the city. But we also had these panic buttons activated, and they didn’t tell us that it was a separate permit. Then somebody accidentally tripped off the panic button, and then the cops arrived thinking it was like a stick-up situation for a bank. So, we got dinged by not having the right permit for our alarm system.

I called ADT a couple of times and they didn't really get back to me so fast. But Frontpoint acted really fast and they offered a very good price at the very first call. Also, I checked the ranking and saw Frontpoint comes first. The reps were very nice when I called and informed me about their product. I like them. Then, I did the installation by myself and it was easy for me. The instructions were very clear. But there are some improvements they can go. I have cameras but I can't use my Fire TV or some other devices to watch the live video. With my Nest, it’s all there and I can just say, ”I can’t see the front door,” and then I can see it. But with Frontpoint, it seems like I can't really do that.

I like the price point that Frontpoint had for the type of system that I was looking for. They also had live monitoring, where they would call me if something happens or inform us about it. I worked with a guy named Dane and he was great. He didn't pressure me into anything and just walked me through. They wanted credit card down and I couldn't supply that at the time because everything got stolen when my house was broken into, but they were able to work with me with that. When I got my card, they worked with me very well with that as well.

I was looking on a website and Frontpoint came as the number one system in my area. I checked one other company but by the time they gave the pricing, it was a lot more than what they were saying on the website. Also, I wanted something that was wire-based and wanted something to see something that I can access through my phone so I went with Frontpoint. The cost is pretty fair. Then, my son did the installation and he ran into a slight problem but he got it installed on the same day. And when I called for the extra equipment, I was the one who installed that. I ran into a slight problem as well but the customer service representative over the phone was able to walk me straight through, and I'm not tech savvy.

Frontpoint's services are a bit cheaper than those from my previous security system provider. Also, their reps have always been helpful with any questions I've had with the new system. The instructions they provided for installation were very clear. However, there was one time when I had a question about silencing some of the things that were local, like the door chimes. I wanted those silenced and they were helpful in showing me what to do. Additionally, Frontpoint gave me a trial during which I could activate or dismiss my alarm system from my cell phone for a few more dollars a month. I would rather like to see that feature be made part of the package I got. Still, it's been a good experience getting Frontpoint. I work the night shift so I feel pretty good that my wife is protected.

My experience with Frontpoint's representative was nice and easy. Everything was done online then somebody reached out to me and answered all the questions. The self-installation was super easy and compared to my old system, Frontpoint is better. In fact, my old one was not functioning anymore and that was why I purchased a new system. The Frontpoint system does almost everything I want but some more flexible arming options would be good. At night, we arm with motion in the basement and you can get there by going in a backwards way of setting the system to "away" and not to sound an exit alarm. But overall, the system has been good.

Frontpoint provides better service compared to my previous security system company. Plus, their equipment was easy to install. Since getting them, customer service has been very good. When I had a little issue, they responded and fixed the problem right away. However, I hope they bring more technology in the future. They give me 1,000 clips a month for the video recorder for my three cameras that are recording anything happening in the car paths. The camera records for 30 seconds but then they only give 1,000. Still, the cost of their system is excellent and everything is working perfectly. I recommend this company.

I was interested in a security system, and I did some research online then went with Frontpoint. The self-installation of the system was really simple and easy to do. There were sufficient instructions provided. The system has features that are perfect for what I need and whenever I need it to, it does what I expect it to do. Also, whenever I have called in, everything went really well with their reps. I was always really happy with what happened.

I live in a really small town and there had been four break-ins within 15 miles from my residence. There were also rapes being reported. So I wanted a home security system for my family. Frontpoint offers some of the features at the price point that others don't. The biggest thing that sold me was the ability to continue security with a power outage or if an intruder does break in, they can’t smash your monitor and continue doing whatever they wanna do. In addition, the fact that it works off of a cell phone tower to signal instead of other means that other companies use, I thought it was better.

I’ve read a lot of reviews, and Frontpoint really had great reviews about their customer service. I didn’t feel like spending money to really get a big installation, and their equipment is easy to set up and install. Everybody from Frontpoint has been fantastic. They communicate very well. They’re very helpful when I need anything or I had questions about equipment. They also helped us set up with the wireless stuff when I called them. They were great about getting everything set up, and tested, and working for me with no issues at all. I’ve recently purchased a bunch more equipment to install around my house, so they’ve just been really great customer service.

We built a new house and we decided to get a home security system. We had ADT for many years in the past but we were looking for something a little bit more economical, and more of a focus on what we needed rather than a lot of stuff that we were paying for but not getting at all used at. We liked Frontpoint's cost and its flexibility in terms of tailoring it to what we need as well as not having a long term commitment. I shopped around a bit and Frontpoint is not the cheapest or the most expensive out there, but I feel I’m getting good value for what I’m paying.

We have a summer home and we’re not always there, so I wanted to have a little extra security. I have ADT at my business but I went with Frontpoint because my brother recommended them. We got their minimum package and it's perfect for what I need it for. It does exactly what I want it to do. My son-in-law set up the system in half an hour and it was very easy. Using it is easy too. I would like to be able to have a remote video access though. I was planning on buying the cameras to do it, but we don’t have internet set up with our house. That aside, every experience I had with their customer service was terrific. They were excellent. It has been a terrific service.

I had wanted a home security system while my husband was still alive, but after he passed away I decided to get one. The Frontpoint system matched with the cellular system and I also like that it was something that I could do and I didn't have to have strangers come in and install it. My grandson and I worked together and it took a while to figure out the installation, but it got better once we did.

Somebody stole my stuff and I looked up security providers on the internet. Frontpoint seemed like the best one but I don’t think it is because you have to set it up yourself. You're supposed to find these instruction videos and follow them, and they're not so easy. When I called, the guy that I talked to wasn’t very helpful. He just wanted to get me off the phone and I have to call him back. The window sensors go on the wall and during the summer, when it was warm, they just fell off. Also, I have never been able to get the camera to work right. Frontpoint set it up on a window and I've never been able to get a good picture. I signed a one-year contract and I’ve had it for three months. My experience with Frontpoint has been a nightmare and I’ll probably stop the service.

I read somewhere that Frontpoint was rated one of the better home security system companies. I also liked their cost and it seemed very easy to get the options that I wanted with them. So, I signed up. When I called them for the initial purchase and for an issue with a sensor, the reps I talked to handled my situation as best as they could. But the instructions for the installation of the door and window sensors could’ve been clearer. The set up took a little longer than I expected and that could’ve been for the directions not being clear on the door and window sensors. They would tell you to put the sensor on the door while it’s shut, but when I did that, it would register the door as open and it was very confusing.

I’ve been pleased with Frontpoint. I got online and checked on different people with other products, and I checked how up to date, how sophisticated, and how compact Frontpoint's system was. The system I had before was very archaic. I had a control box in the attic and that was bad. Frontpoint's system is a lot more up to date with what it needed to be by today’s terms as far as looking at benefits. It came highly recommended by an online site that was comparing all of the different systems. I'm fairly pleased with it even though there’s one who complained about the switch and everything on it. I still use it. At night time, I just lock it down really tight and anybody who comes in the front door is a dead man, as far as I’m concerned.

I moved into a house and I wanted to be safe since I'm a girl and usually alone there. I purchased a security system from Frontpoint as a preventative measure. I have it for a couple of months now and I love it. The features are amazing and I do feel safer. I keep the system on all the time. Then I have my dogs and it's perfect. If someone would ask me about Frontpoint, I'd tell them to get it immediately because it's great.

I called Frontpoint and asked them about their basic stuff, like their set-up kit, and the guy told me it came with the two door sensors and the window sensors. That was really all I needed and that was what I bought from them. Also, their system was wireless and you can set it up yourself. One time, I had few questions, so I called them. They answered my questions right away and got my issues fixed. The quality and cost of the equipment are good and it was extremely easy to set up. It's the type where they tell you what to do step-by-step and there wasn’t much thought that had to go into it. If you want something that you can set up on your own and that stays monitored, go get Frontpoint. They’re extremely quick when the alarm goes off. They helped me out and I've had no bad experience with them.

I looked online and came across Frontpoint and I saw that Frontpoint had very high ratings. There was also self-installation and it looked easy enough. I worked with them and found that they had good customer service as well. They made payment easy too. The lady rep asked us how many openings, such as doorways, that we have and where we wanted to put our sensors. We have a window sensor and she asked me how many of those that I wanted and if I wanted the doorbell thingy or all the other extras and stuff, and I told her no. She was very interactive on getting everything sent to us. She told us the best places to put the sensor, which was immensely useful because I couldn’t imagine trying to figure out ourselves and then putting it in the wrong place. We didn’t have to do any drilling or hammering, so the installation was simple and nice.

When we first bought our home, we had a guy from ADT and they kind of messed things over. At the time, Frontpoint had the best reviews and their reps were awesome. And when I called and talked to one of the representatives over there, they were really nice and didn’t beat around the bush. Frontpoint's customer service reps were very friendly, too. So, we decided to get a security system from them. My husband installed the equipment and said that it was really easy.

I got a home security system from Frontpoint due to burglaries in the neighborhood and the experience has been good so far. I did online research of cost, installation requirements and system capabilities. I liked that I could do most of the setup myself without having to incur installation fees and charges. During the setup period, the reps were very helpful over the phone. They troubleshooted and interacted with me to get certain components up and working. I had one device on a window that wasn't functioning properly and they worked me through testing ways to see if that would solve the problem. When it didn't, within five working days, I had a new replacement piece out to me and they worked with me over the phone again to get that component integrated with the rest of the system.

I did a lot of Google searching and Frontpoint kept coming consistently in the top three. They seem like a good choice, and I’ve seen some positive feedback online. Their price was reasonable as well, and the do-it-yourself installation was cool, which was a big seller for me ‘cause I have more control where I could put the equipment.

Frontpoint was referred to me by a friend. Its cost and the quality of the system are good. I did the installation of the system myself and it was fine. It took an hour or two. Also, my system has good features.

We previously had a more traditional old-school wireline service. We ended up moving and wanted to have a home security system. But we thought we were overpaying for what we got. So, we did some shopping and switched to Frontpoint. The price was important and the general simplicity of it was attractive. We could also try it for free and if we didn’t like it, we could send it back.

Frontpoint is a great security system to have and I’ve been satisfied with it. I’m at home by myself now and so, I needed a security for my doors. I had a system but it went out on me. Also, it was wired and I didn’t want it anymore because someone can cut the wires. I went with Frontpoint and I love it. It’s also much cheaper than the one I had. Their reps were friendly and helpful. I like the system very much. I wish I had ordered another glass breaker because I don’t have one for my patio room and there are a lot of glass in it.

I wanted a camera so that I could see who comes to my door, and I went to Frontpoint because of its cost. Their people have been really great and helpful. They always really help me out whenever I call and they always answer. There was never a wait and I talked to them right away. I wanted the doorbell and they didn’t have it in stock, so I tried the camera to see if it would work. The installation went fine. My only issue with the camera was that I would have had to get it installed some way because I could not have the cord just everywhere outside.

The reps from Frontpoint were really knowledgeable, and helpful in getting all the devices that I would need for our house, and not trying to oversell for certain things. Everybody helped me get what I needed. The sales guy talked to us about where to place certain things, and what devices that we would really need for the house. Frontpoint has a very modular system. You can pick and choose how many sensors you want, motion sensors, or if you wanna add cameras. The installation instructions were pretty easy. You could do it on a phone app and it just walks you through how to do it. The system has really good cost to quality. I’d recommend Frontpoint.

I've been using Frontpoint for six months now and it's been great. My sense of security is much better. I wanted to get a home security system so I can sleep at night and not be worried. Frontpoint's reviews online were good and I also liked that you could add components as you go along. Their customer service has been really helpful and I've had great interactions with them. I installed the system and it was easy. I've recommended Frontpoint to several people.

Frontpoint had an amazing salesperson and the same can be said about their customer service. I have a store and every time my alarm was triggered for any reason, their people were on top of it. The system installation was easy too and it took 20 minutes. The system features were very easy to follow and easy to work with too. My Frontpoint is top stuff. I’m very happy. I will recommend them to anybody. Right now, I’m trying to get a property on my own. I would like to have the same set up with Frontpoint in the future.

We are very cautious about the new construction area, so we want to have our house secured during the other construction going on. In addition to that, there was some incident where my wife heard somebody knocking on the roof one midnight. So for safety purposes, we chose to purchase a home security system. The sales reps at Frontpoint are very patient and knowledgeable. They also understand the problem and what kind of product is more suitable for the customer's preference. Also, they're not in a rush to close the call. They always make sure three times whether the customer gets everything that they want, and they are satisfied with the answers. In addition, the installation process is straightforward and if we have any doubts, they will walk you step by step. They made the process of installation very simple and easy.

The price of Frontpoint's security system was reasonable and they were able to do the job the next day, whereas ADT was not able to do that when I needed it. The installation took too long, though, and it took two hours for everything to be set up and running. But otherwise, it was okay and I figured it out for myself. But I didn't like that the instructions didn't say that after installing the system, I had to call Frontpoint to activate my system. I only realized that my system wasn’t active when I got an email from them saying that I needed to call them to activate my system.

I live alone and there’s a lot of homeless people who moved into our neighborhood. A Frontpoint representative told me what they have and what they offer. I got their system and the installation process was easy. It’s do-it-yourself and everything’s numbered. Then I’d go onto the internet and say what door is what. Also, I can go and buy more stuff if I want. Everything is working fine and I haven’t had any issues but the only thing I would change on it is being able to set up an automatic turn off time. If I get up at 5:00 AM, it would turn off at 5:00 AM so I can go outside without remembering to shut the alarm off because that might shock up. Other than that, the smartphone feature is handy and works great. Since the system uses the cellphone and not a Wi-Fi deal, that’s a big selling point especially for me who has Wi-Fi outside that's very easily cut. So, I would recommend Frontpoint.

I purchased this house and I wanted it to be secure. I found Frontpoint online, I did some research and I liked what they had to offer. Everything came packaged with instructions and it was easy to set up. The installation took 10 minutes. Every time I leave the house, I use the smartphone features and I feel good, safe and secure knowing that I have Frontpoint. I would recommend it.

There was a time when I decided to use a different security system provider. I live out in the country, so whether I have one person or another, nobody’s gonna be local. Instead, there’s a call center that’s gonna call somebody. I tried Frontpoint and I've had great interactions with their reps thus far. Every time I leave my garage, somebody calls me because I forget to turn the alarm off. It is a natural instinct to start the garage open before I get there and I forget that I gotta turn the alarm off first. Even so, Frontpoint's system has a web app and that makes it easier. I do it all through my phone, so I can disarm it quickly and it works out well.

We kind of live out rural and we wanted to have protection. I thought getting a home security system was the right thing to do and we do feel a lot more secure now. I also think we got a good product. We're very pleased with it. With Frontpoint, I could do the installation myself. I’m able to take care of whatever I need to by myself. We had also read the reviews and we really like what we purchased. The upfront cost with Frontpoint was cheaper too. So all in all, it’s a better deal.

I have a house in Virginia that is very old. It’s not pre-wired for anything and therefore a wireless alarm system was the obvious choice. My original intention was to purchase one of the SimpliSafe systems which sounded very good on TV. They used to have an affiliation with the NRA, but after the school shooting in Florida they negated their association with the NRA, and I decided I would never do business with them. So I got on the internet and sought out alternative wireless systems. Subsequently, I found out that SimpliSafe's system is a proprietary system that doesn’t work with anybody else’s software, whereas the Frontpoint system is decent and compatible with a number of other manufacturers’ products so I bought it. The reps at Frontpoint have been always very polite and helpful. If I had any problems or questions, they were answered before I hung up.

Frontpoint is one of the best systems out there and I own it. I researched it online and it came up one as of the top 10. The rep that called me was a very good rep. He wasn’t trying to be all pushy and sell me stuff I didn’t need. He took down what he thought I would need and gave me my recommendation which turned out to be exactly what I needed. Installing the system was easy. If someone like me can do it, anybody could. The equipment worked great with my phone. That's all I use and I love it. I'm 100% satisfied with everything Frontpoint has so far and I recommended it to a few people already.

I compared several systems and Frontpoint was the best one for our needs. Any questions I had, their representatives answered me and they know the system as well. Also, I did the installation myself and it wasn't difficult. Right now, everything’s rolling along peacefully. It seems that the system will do what I want. I would recommend Frontpoint to others.

We purchased a new house and we thought it was time to get a home security system. Frontpoint seemed like something that would be easy to work with and they had good reviews so we went with them. Their reps were very informative and polite. Thereafter, installing the system was really easy. Everything was very self-explanatory and it was a color by number kind of thing. Since the installation, I've been loving my ability to access my system through my phone. It's been perfect and I don't have to worry about forgetting my alarm. I got it for a really great price too. Other people should definitely consider Frontpoint.

I didn’t want myself unprotected. My daughter has Frontpoint's home security system for a while and it seemed to be simple and working good. I got two systems with them--one on a business that I've had since May and one on my home for a longer time prior to that. The installation was pretty straightforward. Also, the cost is reasonable. And so far, I have no complaints about the company. When I had one sensor that kept giving false positives on my business alarm, I called them and they sent me out a replacement sensor ASAP. Since then, there have been no issues. From my experience, Frontpoint is hard to beat.

I like what Frontpoint is offering, and they are ahead of the game. Not everybody else is doing the same thing as Frontpoint is doing, like wireless and remote stuff. Their reps helped out a lot. They had knowledge of their own products, and anything that I needed, they were able to find it quickly, and ordered it if I needed to order it. You gotta use certain products they offered. It’s not you can grab whatever camera you want or any doorbell you want. You have to use a specific one, and that’s it. If you don’t use, there’s drawback to it.

So far, my experience with Frontpoint has been okay. The installation of the system took about 30 minutes and it was fairly easy. However, the system is a little expensive and there are some technical issues like the sensor not being responsive. I would have to walk three or four times before it goes off. I did everything that was suggested like pretending I left and everything stood still for a good three to five minutes. And then, I tried to walk across the sensor. It has to be walked at least three times before it sees me. I spoke with the representatives from Frontpoint and they were professional but they were not able to resolve the technical thing with the sensor. But aside from the sensor, the features in our system are fairly decent.

We purchased a home security system to be protected. We had another security system before, but we switched to Frontpoint since they're satellite and that was convenient. I was able to customize my package according to my needs and the features offered in my system are very good. The quality of the security equipment is very good and everything is pretty good with the overall functionality of the system. The customer service was very good overall and the reps have been very helpful. I installed the system myself and it was very easy to do with their help. We're happy with Frontpoint.

We had a possible instance one time when we found some personal items in our flower bed right outside of our window, so we called the cops and we made a report. We decided to get a security system because it seemed that somebody was looking through the window while I was asleep and my husband was at work. I needed something that was gonna be user-friendly on the phone.

I live in Georgia and I purchased a security system for a rental property in Louisiana. I wanted to put cameras on the house so I can watch it until we fix it up. I already had AT&T's Digital Life where I live but I put Frontpoint on the rental property ‘cause it was much cheaper than what I have. The Frontpoint representatives were really nice. The instructions were simple enough for a non-technical person like myself to set it up, because I started it and then my husband finished it. He said that it was easy too. We were able to put the door monitor things on as well. I had some issues with setting the camera up and they walked me through it. I still couldn’t figure it out but a tenant moved in that time so I just didn’t worry about that part.

We used to rent so I had to go with the provider that was used by the property management. However, since we bought a new house, it was time to get a home security system. My Realtor gave me a discount code for a competitive system but I found out later that she uses Frontpoint as well and she loves it. I liked the price of Frontpoint as well as the wireless sensors which doesn’t require a phone line. The sales team was great and they understood that there were other products on the market. They worked hard to get me a discount to make it even more competitive and the agents knew their stuff.

We just moved to this area. I have four kids and I don’t know if I really trusted the neighborhood, so getting a home security system seemed like a good idea. I started investigating companies and Frontpoint was the first one that I clicked on. However, we were disappointed with the way that their reps talked to me. We were going back and forth between two different sales agents who were both calling us within hours apart of each other and telling us different prices. They offered us so much stuff for such a price and when we told them we can't afford that, they lowered the price. One of the guys lowered the price significantly and then the other guy called back to try to give the system to us with a higher price again. So, it seemed that it was either they were not communicating or they were trying to steal each other’s sale.

I wanted to have security in the house. I had ADT before and they were a little pushy compared to the Frontpoint I have now. Their reps have been excellent. When I was on the phone with the representative, I told them what I was looking for, gave a description of the house, and they put me into what I exactly needed for the price range I was looking for. They weren’t pushy in trying to upsell me on things I didn’t need. Everything was perfect from start to finish.

My brother did some research online and he felt that Frontpoint was a better company. Set up was awesome and I only had to call one time. My brother set up the equipment for me and I'm really pleased with the system. I like that I can set it at night without the motions because I was concerned about that, and I love setting the doors and windows with no delay. I set it every morning before I go to work. It puts me at ease knowing that the house is empty and the cats can still run around and I don’t have to worry about them setting off the motion detectors. I always recommend Frontpoint. It's a no-brainer system, I feel very safe with it and the price is good.

I’m satisfied with my Frontpoint system. It was fairly easy and not complicated to install. The instructions are written on the eight-grader level, so any adult should be able to read it. The only thing is I just called to ask questions initially, and the next thing I knew, I was signing up with it. I wanted to compare Frontpoint to something else but when I called them, I felt like I gotta get it then. They said, “You’re not gonna be able to beat this price. You’re not gonna be able to beat this service.” I didn't like the pressure to purchase it before I had a chance to do research and comparison, so I thought I was rushed into doing it. Also, the system’s okay, but then I was over my head in the payment plan, so I got it reduced to what fits into my budget better.

We needed a new security system and somebody referred us to Frontpoint. We gave it a shot but the stickers aren’t good to mount stuff. That’s the only problem and that’s why I haven’t been using it much. My mounting is not adding up, so it’s hard. We gotta keep trying to adjust it to make it read from the door. But overall, my experience with Frontpoint has been good, and their reps have been nice.

I did some research online and Frontpoint had good reviews. The reps were able to answer all my questions and the installation of the security system was easy. The service package could have had a couple more motion detectors though. So far, the quality of the equipment has been good. We've had a false alarm, but it happened just once and Frontpoint responded in a timely manner.

Frontpoint has great reviews and we found it to be the best option for a home security in which I didn't have to run wires or damage my walls in any way. It was also 100% cellular and I really like that. If the power gets cut, there’s no issue. Having done my research beforehand, I called them out of pure curiosity, and they were very helpful. They actually sold me then. And one of the features that sold us was the smash alarm. It seems very sturdy and then if somebody breaks in and they try to destroy it, it would immediately call the cops. The equipment was also self-adhesive so we haven’t had any panels come off or any of the window sensors. And so we’re pleased with it.

I asked around to see if my relative or friends have any experience with security systems and to see which one they'd recommend. They recommended Frontpoint. I ordered the security system but then I had to be out of the country for three weeks. I had them ship the package two weeks before my vacation so I could have somebody help me set it up because it was my first security system. They sent the device and they tried to help but it was kinda late. It’s been a couple of days so I had to go on my vacation and I didn't set up the system.

I needed a security system and so I did some Google and saw that Frontpoint had very good reviews. The installation was quite simple and I did it all myself. The representatives have been good too. Since having the system, I feel more secure.

We live in a neighborhood that’s not great, but is also not bad. We have two small children as well. We had a home security system with Avant, but they were kind of expensive and they never helped people. Their customer service was horrible. We then got Frontpoint. The system was very easy to install. I had instructions and they were very clear and to the point. I had a problem with something on my security system, and I couldn’t figure it out. So, when I called, a guy walked me through how to install the doorbell. He was really nice.

I am the Executive Director of Bakersfield Community Theatre and we were looking for something that was affordable for us. The local, standard, traditional retail providers of security systems in Bakersfield were very expensive. I stumbled across Frontpoint when I was doing some research online and it was not only much more affordable, but it was more secure than one of the other types of more traditional alarm service. I sent an inquiry late at night and I got a callback first thing the next morning from a representative who walked through with me some of my questions and how their system works. Then, I went to my board of directors and we talked about it. I came back a month later and we decided to purchase. Most of the representatives that I worked with were very helpful and knowledgeable and it was a good experience.

Frontpoint offered good pricing that was affordable compared to other providers, and I like their easy setup. It didn’t require a technician to go to my house or appointment. I called the setup team, and they walked me through that little setup, and it was very convenient. During the setup process with the sales team, they were very knowledgeable, helpful, and were very courteous. My experience with Frontpoint had been great.

We live in a transitioning neighborhood, so we wanted more security. Outside of the security system that our parents had when we were growing up, I've had ADT and another one of the big brands in the past. Then I read some reviews online that Frontpoint had good customer service, although everything else was pretty much equal with the other brands. Our dealings with the reps were simple. I called, signed up, and managed to get enough of the pieces that we needed. The rep walked me through everything easily and the setup was easy. I did the installation myself. The instructions were detailed and I had no difficulty with them. The only thing that we didn’t get upfront that we had to come back and get on the second day, which cost us a little more, was the digital screen versus the analog screen. When I first ordered the touchpad, they sent me the analog touchpad and we had to circle back and get the digital one.

Installing my Frontpoint system was a little challenging because I didn't understand how to hook up the sensor but I was able to figure that out. I called to make a payment and the representatives I dealt with have been very polite and professional.

Our daughter who lives close to us had a break-in and she got a home security system. We decided to get one as well and Frontpoint is our first home security system. I don’t see Frontpoint frequently in Oklahoma but it was always in the top three when I researched the top security companies online. I've had very positive interactions with their representatives. When I've had questions, they’ve had answers. We later got a doorbell camera and when it didn’t work, they took me through two or three processes to see if it would work. And it didn’t, so they mailed me another one. What I shipped back, they paid for and then they paid for sending me another one as well. What's more, the installation was very simple. We’re older, so technology is not our strongest area, but we were able to install it quickly. So far, we’re very happy with the features of the system.

I liked the whole system that Frontpoint offered and the customer service around it. So, I went with them. I like their system better that the one I used before because of the wireless connection. The other one I had was wired to the home, so Frontpoint's system is different. When I ordered it, they went through and gave me suggestions on what equipment I needed, so I didn’t overbuy. And any time I needed service or help on installation, they’d answered my question to make sure I was online. The installation instructions were pretty straightforward and I didn’t have any really major issues with it, but I did a lot of research on what I was gonna do before. So, it was easy to install.

I was leaving for work for an extended period of time and my girlfriend was gonna be living at our house all by herself. We looked into ADT and into AT&T for our internet and home, but we liked Frontpoint the best. We liked the ease of installment for their equipment and their prices aren't outrageous. We pretty much compared everybody else's, so we knew our family friend had a good experience with Frontpoint, so we decided to go with them. It was super smooth with the rep and I on the phone, since I knew exactly what kind of monitors were needed, which doors and windows needed to be marked. It was a super easy 30 to 45-minute phone call to get everything set up, ordered and billed correctly.

Every time I had to call the reps at Frontpoint for some reason, they were super professional with me. They also helped me a lot in setting up the system and getting stuff done. In addition to that, the installation of the system was very easy. But I was having some issues with the glass sensors. They are falling and I want to see if there is another way that I can fix it to the wall. Right now, I have it on a double tape sticker but sometimes, I need to use some Monkey Glue to attach it to the walls. Also, when I called the first time, I asked for the doorbell ring but it wasn’t available. I missed that when I signed in and they gave me a promotion. Still, I’m very happy with the system and I strongly recommend Frontpoint. So far, so good.

When I started with Frontpoint, the equipment seemed cheap and the monthly was affordable. It’s $45 a month and it's like an insurance. It’s designed for you to pay a little for it each month to maybe save you really big a couple of times. I recognize that but now, I feel like it's overpriced. The salesman was very eager and helpful at that time though. Then everything was shipped to me. It was frustrating that I had to cut some doorways away to install the system though. I wish there was something that was more magnetized and could just go over the door. Other than that, the installation was easy. But beyond that, I don't feel like the experience has been easy. In fact, I was telling my coworker I was gonna cancel it today. I feel like the system has been more of a nuisance and that's partially because it hasn't had a situation where it saves me or where someone was gonna break in.

I liked the more modern technology feel about Frontpoint. It was also easy to install at home. The instructions were very simple and easy to follow. They were very impressive. And I liked that whole idea. It seemed easy and simple. Plus it's well-priced. The features in the system are satisfactory and the quality is good. But I wish that the smoke and heat detectors looked a little better. They're a bit old-fashioned and bulky, compared to other products in their line, which seemed much more modern and sleek. That aside, everything else is great. I also use the app to turn the system on and off in the evenings and then in the mornings.

We had a security system before but we changed our phone system and the old system wouldn’t work with the new phone system. We had to search for something new. We looked at a couple of companies and we eliminated some pretty quickly because we had to have something that would be digital. Frontpoint seemed to fill our needs.

The house that we bought had a different security system in it, ADT, and that was obsolete, so I needed to update some things. I went online and saw that Frontpoint has good reviews. I expressed an interest for more information and they called me up. I liked that Frontpoint didn’t require any site visits and installers to install the equipment. It could be done by myself. I told Frontpoint's reps the type of home that I had and what my concerns were, and they made suggestions on what would probably work in that situation.

A friend of mine has a home security system from Frontpoint and she loves it. I also got a system from Frontpoint and the features that were offered with it were what I needed. I was comfortable with what the system has. Also, the security equipment works fine. I like it. Frontpoint's reps have been very nice on the phone. If I know somebody considering purchasing from Frontpoint, I'd tell them to do it. They worked out great.

I got a security system for my fiancée’s peace of mind. I liked the user satisfaction reviews of Frontpoint and the fact that I could kinda customize everything myself. I didn't have to buy a particular package. But the biggest problem that I had was how long it took Frontpoint to get the doorbell camera. The doorbell alarm was the key thing that I wanted. It took way longer than what I was hoping. And every time I called, the guy just apologized and notified me when it was available. Other than that, everyone has been great.

I have a new house in a new neighborhood and after doing research I got Frontpoint. One reason for my choice is the pricing and not having to buy upfront. There were a couple of things about the system that I called them about to ask why they don't do a couple of things. It's mostly about features that aren't in the app. I wish that some of the features that are available on the keypad were available on the app but otherwise the system is good and easy to install.

Burglary is horrible and break-ins are everywhere. I looked at ADT and the top four home security providers but ADT lied to me and that put them out the door. I was also looking at getting another company's service, but they didn't do the things they told me they were gonna do. Then, I read online that Frontpoint's system was not the best but their customer service was superior to everybody else's. But I was looking at others because I wanted a more high-tech security system and they had a lot more to offer than Frontpoint did in reference to tech and being able to add to the system. But when it boiled down to it, if they couldn't perform and they couldn't take care of me, it didn't matter how high-tech their system was.

Frontpoint was the existing system in the home I bought and it was highly recommended online. When I had to install something, I called tech support and they walked me through it. I was adjusting the equipment. My system features work well and I feel more secure using Frontpoint.

I live out in the middle of nowhere, so if a fire starts and I need the fire system, nobody's gonna see or hear it. So, having an inside system like the one I got from Frontpoint that calls somebody to get out here is good. I started early with this new system because I wanted to try it out to make sure it was all I wanted and it really is. It works very well. Also, it was in the reviews to be one of the top alarm systems so I went with them.

Frontpoint is rated number one for products and customer service. During the initial sales, I got a really good deal to sign up for the product. However, I hated the installation. I didn’t like that I didn’t have an option of somebody installing it. With some of the connections, I had to drill a hole in my wall to get the wires through so the wires wouldn’t show for the control panel. I had issues with the garage controller and had to call tech service several times for that, and I had to actually get a replacement. It was a long process and I would’ve rather just paid somebody to come and install it all. Also, I got electrocuted trying to install something. Nonetheless, I like the cameras, being able to monitor my house and being able to access everything through my phone. It’s a great quality product for the amount that you’re paying.

Frontpoint told me that I was gonna have a completely wireless system including the camera and then when I got it, it wasn't. There was a 30-day trial period, but I didn't have a chance to set it up as I was busy and I have a baby. Then when I finally did, I had to plug it in. The point of me getting the system and go with them was because it was wireless, and it was only wireless with the internet which didn't help me. I was also going with them because they had that camera. They said that I could return the camera, but if I wanted to cancel the contract, I gotta pay for three years upfront which was $1,000.

We're new to the US and we don't know what the area we live in is like so it's good to have an alarm. I looked at available options and chose Frontpoint as they seemed to be rated higher than most. The cost was also pretty much on point with the other ones in the market. There were a couple of cheaper ones, but they have the worst review.

Our warehouse for our business got broken into and so we decided to purchase a security system and got one from Frontpoint. Everything's been positive with the people that I've dealt with. The self-installation of our system was simple. I had a couple of questions, but I called in, and they helped me over the phone, so, it was all good. Our system's features are good for what we need it for.

We tend to travel a lot and we purchased a home security system since it was decided that it was good to have a little oversight of the house when we are gone. We then went with Frontpoint. They asked questions on the purchase time about how many rooms and how many doors, of which I answered and I got the appropriate stuff for that. I ended up buying an additional motion sensor 'cause I realized that there was a section in my house that wasn't being covered. It would also be nice to have a readout of the temperature inside the house, so we could monitor that one when we are away.

I liked the customer friendliness at Frontpoint. The customer service was very helpful and induced me to do the installation by myself in a more productive manner. I went with Frontpoint for the doorbell camera and the digital control panel. But apparently, one of them seemed to be on demand and there was not enough product available. I requested a confirmation that the product will be replaced in two months. But my only disappointment is that I tried calling twice to request getting a new product and nobody has returned back to me. But otherwise, the product's intuitiveness and the self-service are great. The system is working properly. I'm perfectly satisfied and I would recommend them.

Frontpoint had good reviews online and their cost was a little lower than AT&T. They also gave a trial of 30 days. I figured I would give it a shot, and if I didn't like it, I would cancel. Frontpoint's customer service reps have been great. The installation was easy to follow but we’ve had to call a few times in the beginning, trying to set things up, and they were helpful. They went over everything with us and they were detailed. We went with a starter package and we ended up getting a few more sensors. Everything is exactly what we needed and so far, everything is working perfectly fine. Having our Frontpoint system makes us feel safer.

Frontpoint was comprehensive and they didn't have any contracts. The reps were also super friendly on the phone. I had interactions with them during the initial call and set up and I called again when I received the actual hardware to get it installed. The rep that I talked to was very patient and lovely and as far as the installation of the system, it was super straightforward. However, I would like to have our outdoor area looked at. They told us that our system is just for someone breaking into our house -- breaking the window or breaking the door -- which is extreme. What has happened was just petty stuff from the cars parked in the driveway and I wouldn’t mind having something associated with Frontpoint that also did that. If somebody were breaking into the truck at 3:00 AM, they couldn’t alert me, which is fine, but I would like to at least have a video. If they had that, that would be awesome.

I had ADT before and Frontpoint is much better. It's more customer service-oriented. Their reps were patient and informative. I didn’t feel rushed or obligated. I didn’t feel like they were overselling me like some vendors do. My only issue was I've been shipped an older style control pad. They were on backorder from the vendor for the touchscreens. But they rectified it. Once the new ones came in, they sent me a touchpad. The system is user-friendly and it works for what we have. I definitely have an increase sense of security. Most of the other vendors could learn a lot from the way Frontpoint does things.

Frontpoint's customer service has been outstanding. In fact, I initially went with them because when I called them, they had a great response. But I had an issue when they were calling my secondary phone number before calling my primary phone number. The secondary phone number was my friend and they were rude to her. They kept telling her that she needed to call me but she said that they should just call me, I was on the other line with her, and that she knew that they hadn't called me yet. Then, Frontpoint took the secondary phone number off of my account because no one could figure that one out, so would they finally stop calling my friend. But now, I don’t know what will happen if the alarm goes off.

I was looking for a security system that I’d be able install in the house myself. I needed to get something established quickly and have it be something that I could monitor from distance. I did an internet search and ended up with Frontpoint. During the sale, it had been fairly straightforward. I called, ordered the appropriate components for the system. Then I had to make sure that it would be shipped within the amount of time that I had available. The representatives have been very effective when I’ve had to contact them. I have had a couple of email questions and they’ve been answered promptly.

We got a security system for my wife's peace of mind and mine that everything will be okay while we’re gone and that nobody will bother or anything. I happened to find Frontpoint and I sent an email and asked them questions about it. In a matter of a few minutes, they called me right back and talked to me. They convinced me that this was a good system so I signed up with them. Their customer service has been great. They answered all questions and when I put the system in, they walked me through it, stayed right with me throughout the entire hook up, and made sure everything was working okay. The self-installation was pretty simple. It was just a matter of getting everything in the right place and I didn't have any problems with it. And I'm happy with the system so far. As far as I can tell, it's working great. If someone else was interested in a security system, I definitely would recommend this one.

I did a Google search for best home security systems of 2018 and Frontpoint was consistently number one. I called them and the person I spoke with was very agreeable. Then, I was able to set the system up all on my own with the instructions there. I called to confirm that I had done everything right and they were more than happy to help. Especially when I moved houses and I had to move sensors. They really helped me get all the sensors organized again. Also, they have all of the features and the app is really awesome because I can arm my house when I’ve already left. And the cost is reasonable. I like that they don’t increase their rates after the first year. Frontpoint gives me a sense of security.

I recently moved up to Orlando and being in a new area, I wanna have a little sense of security and that confidence that my family has that extra level of security. I liked Frontpoint's customer service and the fact that they offered a state-of-the art technology which is constantly being monitored and updated. So I went with them and so far, my experience with them has been great. Their system involves a a do-it-yourself kind of installation and as long as you read the instructions ahead of time before you start doing the installation, they were clear as day. I'm a millennial, so for me they were perfect. I knew how to install the equipment but I had hiccup with the glass break sensor. I set it off and I didn’t know that if I set it off, I had to call it in so that way they could turn off the sensor or they would show me how to do it on my app, which at the that time, I didn’t download the app.

We just bought our first home and wanted to be protected and keep everything safe for all the stuff that we have there. Frontpoint had a lot of good reviews online and the price was good as well. We love that we can use our phone to set the alarm when we leave if we forget, or sometimes, it's just easier to do it from the phone. I would recommend Frontpoint due to its easiness to use, easy installation, and price point.

While installation was easy, I will never go back to Frontpoint. See Below: I will also send a copy of my request via certified mail to cancel my service. I spoke to a representative of your company on 09/07/2018 to cancel my services at that time. He talks me into suspending my services for 6 month and afterwards continuing my services. I agreed and he sent me documents in which to sign. I signed said documents, then your company fails to follow through with documents and you charge my account on 10/01/18, in which I did not agree to.

We got a security system for our home thinking that it would be safe since we go out of town sometimes. I did all the installation, which went well, and I'm satisfied with the features that I got with my system.

Frontpoint didn’t make it real clear in the stuff I signed up for that it was do-it-yourself. I got a box of stuff in the mail so I called them. The customer service reps were very good. When I complained that I expected it to be installed he said it was gonna be real easy. But when I told him I didn’t want to deal with it right then because I got a broken back, he was fine with it and he took the stuff back.

I had never lived alone before, and I live in an area of town that isn’t often zoned as the safest part so I decided that while I wasn’t home, it would be best to start with having a security system installed. I did some research and Frontpoint came up as really well-rated. Also, the crash and smash feature on this system which does not allow people enough time before a signal is sent to smash the system once entering the home was an ideal selling point for me. I notified them and the rep that called was very pleasant, easy to speak to and understandable. She communicated clearly about the benefits of Frontpoint and her own personal experience with it. It was pretty simple and straightforward.

I liked the price and the ease of setup of Frontpoint. But the saleswoman that I originally dealt with lied and misled me on the price. I’m in Canada and they were in the US, and the exchange rate always changes. I was told they would reimburse me whatever the difference was with the exchange rate every month, and that never happened. But when I called and complained, they were good about it. The rep said that was not how it worked, but he set a cheaper rate up for me and took off 15 bucks a month from what the price was. In the long run, that worked out great.

I was reading a review online and I found that Frontpoint was one of the better ones for the price. I also liked the fact that everything was wireless and I didn’t have to get a landline like I had to with ADT, and that was a big factor. So far, I've been quite satisfied with the service I got from Frontpoint's reps and that’s why I didn’t return the products back to them. They gave me a pretty good trial period as well. With my previous home, I tried using ADT and I wasn’t happy with the way they treated me and the hidden clauses in their contract. But I didn’t have that issue with Frontpoint, so I'm very happy with them.

I got a new house and I needed security. I did my research and I ended up with Frontpoint as their rating was very good. Price-wise, however, they are a little higher as compared to other companies. When I had a little issue, their customer service told us right away. Then, when I spoke to their salesman, he told me the policy to send over the digital one. I was then sent over the regular one. Finally, I called back, told them, and they sent me the one I wanted. The installation of the system was easy and it took me an hour to do. With the system, I feel that if something happens, they'd call me right away and ask me if everything is okay. Also, with the smartphone feature, I can do whatever I want on my phone and that is the best thing.

I had my control panel replaced 4 times in the last 12 months and the 4th panel I received still not working. I purchased the touch screen panel and now they're telling me that it was discontinued and I have to order a manual one. I had a manual one for a few months sent to me until they got restocked with the touchscreen one. Both are trash. You don't get anything from this home security and you stuck with a contract for 3 years at least. Customer service trying to do something but they're very limited to what they can offer. No discount and nothing really to compromise the faulty equipment they give you. Stay away from this company.

I moved here into Florida and there was no alarm system in the house. Since I’m looking to leave in November for a month and a half, I needed a security system for when I'm not here. My son bought a security system from Frontpoint in New Jersey and I’ve seen how easy he installed it. It was nice enough and since I didn't want anything fancy, I put it here in Florida. I’m a licensed electrician and the system was pretty easy to put online. My experience with their sales reps was also good.

I have a son that sleepwalks and he's been known to exit the house. The neighbors had some break-ins, too, and I wanted the peace of mind. Since Frontpoint seemed like they were a good company, I went with them. I also liked the reviews I read about them, their response time, and price point. When I got the box, I opened it up and took the little tags out of the sensors so the battery would get activated. There was some adhesive tape on them and I just stuck them to wherever I was gonna mount them. The system was easy to set up and when you connect the main motherboard or plug the control panel in, you could walk through the initial set-up and name each of the sensors for the front door, back door, as well as the garage door, and it works from there. You could change the chimes like a cellphone, too.

This is my second time using Frontpoint and the first time was really good. It was always functional. I never had technical problems at all before and I don't have any problems now either. I also really like the features a lot, especially the modes that you can do on your cellphone. The self-installation was absolutely simple and my experience with their customer representatives was excellent as well.

I like the Frontpoint system. It's very good and I feel more secure. Everything is working out fine and they responded quickly when the smoke alarm went off. I was cooking bacon and they were getting ready to send the fire department. My son also has Frontpoint. It was he who recommended it and I would recommend it as well.

When we pulled up to our place the first day, we saw somebody walking around, trying the door handles of cars. We thought that a security system was definitely necessary. Frontpoint was one of the more affordable home security systems that actually have a functional equipment. Dealing with their reps was an enjoyable experience. I didn’t feel pressured at all to get the system. They also worked with me to find a price that works for myself and allowed me to take advantage of a one-year contract versus a three-year contract, which was extremely nice considering I’m only gonna be in this area for about a year.

I purchased a home that had already come with Frontpoint. I spoke to someone during setup, and then they helped out fine. The installation was easy and was done in 15 minutes. It came with a few items that you guys offered, but I had to order some additional sensors and whatnot. Then, I spoke to another individual about canceling a service or doing something else where I wanted to save on some bills, but they had let me know that that was not gonna happen with the contract.

I did some internet research and came up with Frontpoint as I like their reliability and cost. The reps explained well the package that I was trying to get or what I needed and what I had available. Where I live is very rural so I couldn't do the video because I don't have internet service. They sent me a box and I installed it. The app that they had on the install was frustrating and it wasn't intuitive. Just like right now, it's not intuitive for me to add another sensor of some sort. I gotta call Frontpoint and they could do that for me.

People need to try Frontpoint. When I first got my service from them, the customer service was very professional and explained everything, like how the system worked. I installed the system by myself and I didn't know I had to do that, but it was easy and it didn't take me long. The system has a great quality and its overall functionality has been excellent. Since I've had it, I've felt more comfortable when I'm away from home.

My previous security system was better than Frontpoint. These are cheaper but then you get what you pay for. When I made the first phone call and made the arrangement to get the equipment their reps were very good. But with the previous system I had somebody come in in the house to do the installation for me and I didn’t have to worry about it and this, you have to go online. You have to watch a video, and it was kinda not the best. Before I also had everything in on the panel. It was a touch panel and this has buttons. There were also some settings that I didn’t know how to change, and I couldn’t ask. I cannot even find instructions anywhere, so I’m not really happy with it. But the system works and that’s important.

My husband passed away earlier this year and I wasn't used to being in the house myself. I decided to get a security system and my son-in-law recommended Frontpoint. He has it in his house and he gave me the link. I ended up talking to someone who explained all the products and how they work. He walked me through what I would probably want and our interaction was simple. Then I talked to my son-in-law about it and ended up moving ahead with the order. Another reason why I went with them was because I wanted something wireless and they had that kind of equipment.

I had AT&T and ADT before. To upgrade my ADT system, I had to pay roughly $2,000. Thereafter, I signed up for Frontpoint. Their reps were easy to talk to and understand. Also, what has been asked for was provided. I did the installation and everything went smooth and perfectly according to the instructions that were provided.

With the crime rates, I wanted a security system. I researched Frontpoint and it was said that it was the best security system. Plus, its cost was reasonable. My interactions with their reps have been really good. I customized my system based on the number of windows and doors. I had also gotten everything that we needed. The installation went easily and they helped me quickly. However, the adhesive of the thing that you put on the wall to detect glass breaks doesn’t stick. I would suggest having more adhesive and tape to put for the walls. I would tell friends that I’ve had a great experience and that Frontpoint is worth purchasing.

I like that I could install the Frontpoint system myself. Their reps were professional. There were some instructions with the system but I used my phone and the video that I Googled was most helpful. It took me about 30 minutes or close to an hour to install it. However, the alarm doesn't seem very loud. I need to figure out what's going on with the setting but I do like the option for a remote. Other than that, the system is just fine. It's a solid system and I feel more secure now that I have it.

I was moving to a new home so I decided to purchase a home security system. My sons are using Frontpoint so I went with them too. The Frontpoint reps that I dealt with were courteous, thoughtful and very helpful. The installation was easy although I had some issues with the garage door sensor and it triggered the alarm to go off. It just kept beeping but it didn't set the alarm off loudly. So, we ended up getting charged a $150 and we were in the house at that time. I had accidentally set off the alarm before and it was really loud. I really don't believe that I slept through that, but apparently we did.

For safety and to protect our inhabitants, we bought a home security system. Frontpoint's sales process was great and easy. The rep was knowledgeable. However, I added smash sensors for the windows, but I never got them. Then when I asked about it, the sales guy said he didn’t even talk about them in the sales process, which was off-putting. That was a major issue that almost caused me not to go with the service. We liked their system's cost though.

I wanted a home security and after doing some research I found out that Frontpoint was the best deal at that time. Dealing with their reps has been a good experience. The installation was easy and it only took 10 minutes. The system is also very user-friendly. They customized it a little bit and I like the smartphone features pretty much. It was nice and easy to use. The device still works so far and it makes me feel more secure.

ADT said my old system was outdated and it was gonna cost $5,000 to replace it. I know that the systems now are wireless and cheaper, and they were gonna hardwire a new system, so I said, "No, we could do wireless now." I've had ADT for many years and its service is excellent and the same as Frontpoint's. However, I liked Frontpoint's price better. Also, the system is easy to install. It took less than an hour. I have everything. It's wireless, I have the camera, the doors and windows. I'm very happy with it. When I had a little question about something, I called Frontpoint and they answered it easily. I have already recommended Frontpoint to several other people.

Security is important to our family. I usually go with the big guys, but I’m not a fan of not owning your equipment and the weird stuff that goes along with it. I’ve tried ADT and Central Security before, but both of them were way too expensive, so I switched. I found Frontpoint and since I'm a DIY guy, putting the home security system together would be a cool experience. I also like hooking things up to my automation system, which I could do with them. The first rep who set me up was a really good guy and was very thorough. He explained everything and then gave me a great deal. The sign-up process was very easy too.

I wanted to secure a home I purchased and the very knowledgeable, professional, and courteous salesman I spoke with gave me the best deal on the maximum amount of equipment. He was very aware of all the deals going on and we kept contact for a month before I made a decision and called him back. He kept telling me about all the different amenities Frontpoint offered and helped seal the deal.

I work a lot and my wife and my young child are at the house a lot by themselves. So, I wanted to have a home security system for security purposes and peace of mind. I had ADT for a long time and I like Frontpoint better for the reason that once I buy the equipment, I can move it versus when I was with ADT where every time I move, it extended the contract for three more years.

I liked Frontpoint’s price and the way it was programmed, not like with the landline. Installing the system was easy and the instructions were detailed. Their reps were very helpful. I like the system's features and I feel good about the equipment quality. Since having Frontpoint, I feel secure and I have a peace of mind. You should get this system.

I needed to protect my home and my stuff and Frontpoint was one of the first ones that popped up on Google. Their reps were professional and when I set the equipment in, it was user-friendly. I've been having trouble with my cameras though and I still don’t have those set up yet, but I just haven't found time to mess with them again. I have the standard alarm control and the system’s performance has been good. I like that it is as loud as it could be but sometimes, when I get it on the phone, I don’t hear the alarm. Still, I feel more secure with the Frontpoint system.

We travel a lot, so we wanted to have the house secured when are gone. Installing the Frontpoint system was pretty easy. The directions were very easy to follow. I like the features of the system and the app. The security system is working as promised, but my only complaint is the excessive monthly cost. It’s way more than I was paying before.

The combination of reviews and features of Frontpoint made me choose to acquire a home security with them. Their customer service has been excellent and the interactions I had with their reps have been great so far. When I've had problems, they've dealt with them well. We had a smoke detector that is working now that my wife had a problem with. Then, I had some camera issues when we put a new wireless system in the house which required a fair amount, but we got it figured out with the help from technical support. The system features are good and part of the reason I went with Frontpoint was the combination of the cameras and all the other features. It's nice being able to check on the house with the cameras, but I would love to see if they started offering thermostat controls in the system too.

I was relocating and when I did a price comparison between my former provider, ADT, and Frontpoint and the services I needed, Frontpoint had a better deal. They're pretty much on par with each other but Frontpoint has a couple of additional internet interconnected things that make it handy as far as using the mobile app. The installation of the system was relatively straightforward. There were some of the double-back tapes for the motion sensor that was not as reliable. It came off after a while. I had to call their reps and I had to replace that with some store-bought stuff. But as far as that goes, that's not a big deal. Also, I have everything that I need with the features. I have door sensors, the window sensors, and one motion sensor. If other people's needs are similar to mine, I would tell them that Frontpoint, dollar-for-dollar, has the better deal at this time.

I had called around at other places and Frontpoint had the best customer service and price. The first time that I called when we were pricing around, I spoke to one of the managers and he was very helpful. Also, we've been pretty satisfied with the features. But we had issues with the camera in our front yard and their rep tried to talk my husband through it. Sometimes the camera would pick up things that it probably shouldn't, like a bug flying in front of it or a car's headlight. Then it would record and we would use up our recording. But I believe it was my husband. He did the installation and he's not really mechanically inclined when it comes to certain things. Other than that, I feel better since having Frontpoint.

My daughter's house was broken into twice. It is across town from where we live, but it made us think that it could happen to us, too. My husband researched on the internet and Frontpoint had a good rating. Also, you can buy the equipment from them and set it up yourself. My daughter has ADT and the cost was a lot more if you have them come and set everything up. Vivint was also over here and we almost bought a system from them, but we didn't buy it at the end because there was a hidden charge which was more than what they said. So it was more cost-effective for us to go with Frointpoint. I had to tell their sales rep how many monitors I wanted and it was a pretty straight-up interaction. Then, my husband did everything over the phone with them when we set up the system. The installation was easy and my husband is really good at electronic things anyway, so it was not a big deal.

I installed the Frontpoint system and it was easy. The customer service representatives helped as I wanted to. However, I prefer the system that I had before. I don't like the Frontpoint panel. It's upstairs and when the alarm goes off, I cannot hear the sound even though it's on the highest volume. I cannot recommend Frontpoint to anyone.

We got a lot more from Frontpoint than what we were getting from our other provider. We also liked Frontpoint's options and price. We have a WaterBUG for our sump pump and the front doorbell camera, which we didn’t have before. However, our doorbell camera’s not working all the time and we need to get an extender on our Wi-Fi service. As far as the installation experience, they sent us the stuff and specific instructions and we did it, and it was easy. The smart features are great. I like being able to have access from my phone and to be able to do anything at any time. The rep at Frontpoint was wonderful. He even gave us a little time to think about it. He called back and asked a few more questions. He wasn’t pushy and he answered the questions.

Frontpoint was the number one home security system when I looked it up, and my sales rep was absolutely fantastic. The installation of the system was so easy that even a computer dummy like me could do it as I did. I got every feature that I needed, and the system was fairly reasonable. Having Frontpoint in our home makes me feel a little better, and I've already referred them to a family member.

Everything has been good with Frontpoint, although there are some practices they do that are not ethical and the way that they do billing is not truthful. I got two calls in a row saying that our card had been declined and that they needed payment immediately, although it was their fault. The first impression that it gave us was that the card got stolen. I spoke to their main office about that because that is not how you try to get people on the phone. That was lying. Other than that, we are satisfied and happy with Frontpoint. We had them before and the self-installation of the system made me go with them. I did our old house and our new house right now. We are fine with all the features in the system too.

My house was broken into and I was looking for a security system. It looked like Frontpoint had good customer reviews online which was my primary reference. Their reps were very helpful and they listened to what I needed. They got me the equipment that I needed and the installation was pretty easy. I've had it up and running since March and I like the features that are offered. But I compared them with SimpliSafe and the only feature that I don't have with Frontpoint that I kinda wish I had is a motion sensor that can detect the difference between pets and humans. We've got a couple of pets at home, so it would've been a nice thing to have. Other than that, it was a good value with Frontpoint and I'm still getting a really good product for the cost. It has been pretty good overall and it's serving the function that I had hoped it would.

We work away from home for extended periods of time, so I needed something at home. It was very quick with Frontpoint's sales team. I had everything set up within 45 minutes and everything was shipped to my house in less than a week. My husband set it up. Usually, he would call me and ask me how to do this, but he did it all by himself and it was done. I have the basic features and it’s well more than what I need. It's a great cost compared to other services out there and I enjoy the features. When we’re out of town, if anything happens, we get a call ASAP and the customer service is very nice. We were out of town for a week or so and our garage door would open when the air conditioning kicks on and off. And we have other things around it that would go off if somebody would actually be able to come in the house. But they were able to turn that one little thing off so we wouldn’t have to keep getting notifications and they weren’t either.

I had some girls at my work look into who was the best home security system company, and they came up with Frontpoint. The guy who set me up was really nice. When I called him, he sent everything to my house. He was completely open and honest. I originally asked for cameras and he told me that they were extremely high priced. He wasn't trying to rip me off. But I couldn't believe that I had to the installation. It would have been a lot easier if someone else just came in and did the installation. It would be nice to know that a professional put it in your house, so that if you did something that was incorrect, you would at least know that you were safe.

We were leaving for the summer and would be gone every day for three and a half months, and we wanted a little extra protection while we were gone. I did some research on the internet and Frontpoint looked like a good company. The interaction I had with their sales agent was great and very helpful. Their customer service also helped with setting up and they called back to help walk us through how to use the machine. I had a motion detector out in my pole barn, but it was too far away and it wouldn't ever stay online, so we came up with the long range door sensor. We have changed it and there had been no problems.

I had ADT for a few years and they suddenly raised their prices so much. It was ridiculous. I had already known for a couple of years that there were less expensive places that were just as good if not better. So, I started searching around and I found Frontpoint online. I looked into it and the more I did, the more I thought, "Okay, let's do it." So, I switched over. I had to go around and redo all the attachments with the doors and that wasn't too bad. But I was a little surprised that I didn't get many warning stickers for windows or anything but that was okay. I don't have that many windows and doors.

I was moving out of our first home and Frontpoint was recommended to me by family members that use it. The people at Frontpoint I've spoken to has been great to work with. It was easy walking through the process with the original order, any help I've needed and any hiccups where the alarm might have gone off. We got down most of the installation ourselves and it was no trouble at all. I used an app to test all the devices and it worked without a hitch.

My son will be turning two next month, and so I thought of getting a home security system. With what I saw online about Frontpoint plus their reviews and pricing, I signed up with them. It was a very good experience talking to their sales rep. The installation was also easy and very self-explanatory. So far, I’ve been happy with them. I very much feel more secure especially in the evenings since we've had the system. I also love the geo-sensing feature as it alerts me of whether or not I’ve set the alarm, which I forget to do every day. The response time when an alarm goes off is very good, too, and I am getting a call. Additionally, their customer service is really good and the monthly rate is very comparable.

We signed up for the Frontpoint security system on July 10th and were offered 60 days risk free trial period. At no point during the signing up process, the salesperson (Justin) explained to us that the app, which remotely controls the system, was NOT included in our monthly contract. In order to use that feature, we will have to pay $10 more. Now we are stuck with a system that we cannot remotely control for three years unless we pay more. We repeatedly contact the business trying to cancel the contract but they wouldn't allow it. This is a scam company and their advertising practice is very misleading.

I've used a home security system all my life and with Frontpoint, they have excellent service compared to previous providers I've used. Everything you read about it, the installation and support and the liability of the equipment, is different. The initial set up was very good and I pretty much already knew the features I was looking for. Then, the installation was very easy. The system's feature is good for what it is and the smartphone features are an advantage. I love the overall quality of the equipment.

It was fairly easy to follow the directions to install the Frontpoint system. The cost of the initial buy was reasonable, but the $74.95 with monitoring was a little bit high. I wanted a doorbell camera with audio on it that I can tap to my cellphone, but I didn't find it in Frontpoint's system. We ordered that separately from another company. But other than that, the system seems fine. I feel better when I set the system up when we leave. I'd recommend Frontpoint.

Frontpoint was the best security system that I saw online. The installation was difficult at first but the rep walked me through the process over the phone, and it was easy. He did it step-by-step and it came out good. I have the Frontpoint app and it's good because I get to turn off and on the system on my phone instead of doing it manually. When I forgot to turn the alarm off one day, I was called in a minute. My sense of security has been good since having Frontpoint.

I've had a home security system for years. I moved and I switched to Frontpoint after I did some research. I like their equipment and the reviews that I saw. Frontpoint's sales team was very patient and attentive to my questions. The installation went fairly well. I just had some issues with the glass breakers falling off the wall because the adhesive doesn’t stick well. Even so, the equipment is doing what it's supposed to do. The features are good as well and the cost is comparable to what I was paying before. Frontpoint is a good system. For the money that you pay, Frontpoint will give you more equipment than some of the other security companies will do.

We had ADT as a previous security provider and we switched over to Frontpoint. Their price points are similar but I got a good discount from the initial deal when I ordered Frontpoint's equipment. Frontpoint is competitive price-wise, and their mobile option is ahead of ADT's. The landline was a big problem then, but with Frontpoint, I don't have to have a landline anymore in order to use their services.

This time of the year and this kind of life, one needs some security when they're not around their house. I looked online and Frontpoint was rated up there. I got cameras and I thought they were gonna be outdoor cameras but they're not. I talked to another woman that has a 35-dollar camera she mounted in her house and it does everything she wants it to do. But I don't know what to do with mine. I didn't put them and I've never touched them. I'm not real happy about that. Frontpoint can have them back if they want. They're not gonna do me any good and there's a different technology that I can use.

Getting a home security system was something that has been running around at the back of my mind for a while. We had ADT come and install a system, but we were very unhappy with the results and had it removed right before we had Frontpoint come in. The interactions I've had with the Frontpoint reps were done on the phone and they've been great. Any questions we've had and any additions we've made, they walked us right through the process and they stayed right on the phone until it was up and running. I've been very happy with them. My husband did the installation, but we called a couple of times to get things finalized because they could take us to a certain step in the installation, then we had to install something, and then we could call them back and go to the next step. We spent an afternoon getting the system installed and the customer support that was provided helped us get the installation complete.

We live in a very quiet and peaceful neighborhood of almost little to no crime. But having a home security system gives peace of mind for my wife when she’s home alone or when we’re sleeping. We used to have LiveWatch before and we switched over to Frontpoint. We used the exact same equipment as we did with LiveWatch, and Frontpoint showed us how to use it, so it was great for us. They took the time to talk to us about how to set everything up, the best way to use it, how to dive into the system, and make changes. It was a hands-on customer experience. I was impressed.

We had a security system before and we wanted to upgrade it. However, fall the stuff that we got from Frontpoint was not satisfying our needs. We wanted to be able to see the kids. I also work at night and my husband travels. Still, after spending over $800 on the system, their video camera was not working. They say it wasn’t compatible and we had to purchase something. But they said there’s nothing like that because we have 5G so we switched back and it was very frustrating. When we called the technical support, the rep said they were sorry and that they can’t help me. I called several times to have it canceled. They gave us the run-around and they are still not canceling. Right now, their system is there but it’s not turned on because I have another system.

Frontpoint is a good system. My wife feels much safer since having it. It does everything I need it to do. Installation was extremely easy as well. I just stuck it up where they told me to stick it. Their reps were also very knowledgeable and the price is reasonable too.

I moved to a new house and I thought maybe I need a home security system to make sure my family and I are safe because I leave the house a lot. I did a lot of research and I found the best reviews and experience from people were coming from Frontpoint. Also, they make a fixed price for a long time and get the equipment paid off on the first time so I went with them.