Frontpoint Reviews

There were a couple break-ins in the neighborhood so we decided to get a security system. Frontpoint has a more modern system so we went with them. Their reps were very good. I got exactly what I wanted, I installed the system myself and it was self-explanatory. It was a great experience. So far, I'm happy with Frontpoint. The equipment is doing good.

I had ADT before, but I like Frontpoint better. The quality for the cost is good. It’s also more user-friendly online and has a better user experience. Also, the interactions I've had with their reps have gone very well. They're nice and helpful. I did the installation of the system and it was easy. I had to call customer service one time, but other than that, installing was fine. I picked a standard package and the quality of the equipment has been great. I use the smartphone features and it has been very convenient to be able to lock the system online.

I bought a house and I was moving outside of my apartment for the first time so I purchased a home security system. A friend of mine had Frontpoint and the company also offered us a discount on our purchase. Once I got the voucher to get the system, I called them up and talked through everything on the phone. They sent me the system that I asked for and then I installed it. It was very easy for me to do. There were a couple of times when putting on the door sensors that we had to make sure it was working. But otherwise, it was intuitive. They also called a few times to see how the installment was going and then they've had to call a couple of times when the alarm went off.

I have a small shop. I just spoke to a Frontpoint salesperson who re-configured the system, they sent it to me, then I installed it and it was totally straightforward. It's is a simple system and I’m happy. It’s all I need. The cost seems to be less than others, and I appreciate that ‘cause I have a basic need.

I'm a military man so I'm not home a lot. But my wife is at home so having a home security system is a peace of mind for me. I looked up online the Top 10 home security systems, and Frontpoint was number one on the list. I also talked to ADT and Frontpoint was a little bit cheaper. Plus, I like the fact that somebody from Frontpoint didn't have to come into my home to survey or set up the system. Because with ADT, they have to come in and drill. Then the overall installation was fairly simple and the instructions were clear. The only thing that I had an issue with was the motion sensor. It wouldn't really go off if one walked in front of it so I swapped that out for a glass break sensor. And the quality seemed just fine for what it needed to do.

We compared Frontpoint with a couple of other companies and it was the one that was most fitting for what we wanted within a good price range. We liked a set package which we customized for the number of doors we had at our house. One time, we called Frontpoint when we had questions about setting everything up. Their reps talked us through any issues that we came across. However, we got motion detectors which we never used because we found out that our dog sets them off. Still, everything has been wonderful so far and the system has been great.

I got a home security system for safety and so far, everyone at Frontpoint has been good and very helpful. The installation was very simple and I liked its features. Only, I wish that it wasn’t something that I had to sit on my counter but something that I could mount to the wall and hardwire. Other than that, everything else was great and I have no reason to change anything. The cost was good and I didn’t have any problem with it. It's a good system, easy to deal with and I would recommend Frontpoint to a friend.

We did research and read reviews, and Frontpoint seemed to be the best one for us. I contacted them when I initially ordered the system and when I was setting it up, and the service was good. The installation was easy too. The instructions were good and there were YouTube videos. Our package includes glass-breaks, a camera, the doors sensors and the doorbell one, and the quality seems good. The application on the phone seems user-friendly as well. It is good because you can always check on to the camera and everything can be controlled from your phone if you're away.

We needed a home security system and since Frontpoint has good reviews, we decided to get our system from them. Their sales team has been very good, responsive, and thorough and the installation of our system was easy. I still need to spend some time on a few things on the system but the features that I have on it are good. Also, their smartphone app feature is very good and I like it a lot. The only thing is Frontpoint has a very long contractual arrangement for the monitoring and it is a little bit pricier. So make sure that you want to be with them for three years.

I used to have ADT and then I was living in an apartment. We heard it was an easier installation with Frontpoint and it seems like it's easier but it’s not that cheap. Also, it wasn't very secure and the sensors fell on my windows. They sent me new ones but that was one thing that never happened with ADT. That's a little bit of a concern because if it happened when I wasn’t home, then the alarm would have went off. Other than that, everything has been okay so far. Every time I call there, they're there and their reps were nice. They offer pretty much a good deal. But I would like to see somebody professional to check on things.

We purchased the Frontpoint system for security. We live in the city where it's a little wooded and there are not too many houses. My husband installed the system himself and he had no issues with it. Frontpoint's customer service was always prompt and they have resolved most of my issues as well. There was one time that the motion sensor was triggered off by the wind. I had been called where I was away from the house and said there was a burglary alarm. We had the police over and made sure everything was okay and I just found out to be a false alarm. The motion sensor didn't come labeled so it was tough trying to figure out what triggered it. Also, the rep didn't know better because he wasn't there with me, trying to figure it out with us. Eventually, we figured it out.

We got robbed so we have a home security system and our previous one was similar to Frontpoint but cheaper. There were too many problems with them and I finally got tired of screwing around and changing batteries and every other thing, so I switched to Frontpoint. We have two systems and during installation, we called them both times and they led us through it. The cameras are gonna become more common and I want to see people get with cameras but it seems to be a little bit of a problem right now.

This service is a scam. They lock you into a 3 year contract without you knowing and then refuse to honor what they said they would. I have NEVER been so disappointed in any company in my life. If I return this product now they will charge me 540 dollars. So I will have to keep the product I'm not happy with. Never recommend this to anyone.

I like Frontpoint much better than ADT and I would recommend them. All the interactions I’ve had with Frontpoint's representatives have been pleasant and the system's features are great. They're perfectly adequate for what I need. I had also done the installation myself and the instructions were spot on and easy to follow. They were perfect. The installation took me about 30 minutes. It was very easy.

Frontpoint was more reasonably priced versus other home security providers, especially with the amount of experiment I was looking for. But there were quite a few times that their sales guys were not very friendly. Some of them were quite arrogant and I sometimes had to fight to get discounts commonly available on the internet. They would say they couldn’t do it and would check with their supervisor, and they would come back and give exactly what I asked for, which was a waste of time. It is annoying. Then the installation was a complete pain on the backside. It’s not really as easy as they make it out to be. I kept calling them as I kept installing stuff and I also had to change panels.

Compared to my previous home security provider, Frontpoint has been very good price-wise. I've never had cameras with the other company and that's the difference. Frontpoint wanted to offer me a camera to sign up at a cheaper rate. I called my previous provider six times about it and gave them a chance to lower their price but they couldn't do that anymore. Conversely, Frontpoint called me more than a hundred times to switch and they went down as low as $14. Also, Frontpoint impressed me as their reps always worked me through the procedure on whatever issues I had. I had an issue one time with the internet which was not strong enough. I had AT&T at the time and it was full strength to the outside camera. With the change to the other company, I didn't have that problem anymore.

My vehicle was stolen, and all of my information was in it. I went with Frontpoint for a home security system because it is not attached to our phone, and I am able to cut the phone wire and disconnect the system. The rep we dealt with was very informative and helpful, and they gave us a discount because we had a burglary or a theft. We were also trying to get a system quickly. The installation was easy and it came in a mail. I had a couple of questions, but I was able to call the 800 number. Also, the customer service representative was able to walk me through the issues that we were having.

We got a security system for an insurance discount as well as to be able to keep an eye on our home and hallway. My initial contact at Frontpoint asked me about my needs and what I was looking to get out of the system. When they shipped a package to me, that was a little unpleasant. They need to get good on some of the things that are mistaken in the beginning. but still, I was happy overall with their process.

I feel more safer with a home security system installed. I did some research on the internet and various reviews, and Frontpoint is rated highly. I spoke with one of their sales reps and he was very knowledgeable, had a lot of patience with a lot of questions that I had, and walked me through the process until I fully understood it. In the end, I didn't feel pressured and that was one of the things I valued. The installation wasn't too difficult also. Just make sure you pay attention to the numbered sequence of each alarm that gets installed because you have to do it yourself. At this point, I like the system overall. It's easy to use, especially the app on the phone which has a part of it where you can set it when you're a mile or even 500 miles away.

Frontpoint's response is faster, and their reps were straightforward and told me exactly what I need and how much it would cost me, so they were good. They were honest, and I liked the way I was treated. So, I made the sale right away. In the advent of new technology, Frontpoint is more efficient for me than the one I had before. I installed our Frontpoint system and it was easy. It's a do-it-yourself thing and it gave me more satisfaction. I went to YouTube and take a look at it. They have a very specific type of instructions that comes with the product and it helped me install it.

I've had a home security system and I just changed to Frontpoint when I purchased their material and learned that they had good reviews. When I installed the system, the experience was okay and the support was very helpful. My interaction with their customer service was very good. At first, I thought I should have a touch pad right on my door, but using my iPhone is working fine. So far, everything’s okay. I’m comfortable with Frontpoint's service.

We had a lot of trouble in our neighborhood so we got a home security system. I was satisfied with everything that was said and done by the representative at Frontpoint. They answered questions which I thought were kind of dumb and I was impressed by their helpfulness. However, installing the system and the motion detectors was a bit difficult. Still, I kind of figured out where the best places would be and got them installed. Since having the system, I've liked that though sometimes we forget to set the system and we're on our way to our base, we can watch what's going on from our camera.

I’m home alone a lot at night and we live in a secluded area. I saw really good reviews of Frontpoint online. I called them and I’ve made all my decisions and purchases in one phone call. The installation took an hour or two to put the motion detectors and the sensors up. And my fiancé didn’t seem to have any trouble with it. The equipment works sometimes and I think other times it’s not as sensitive as it should be. I’ve walked down my whole house with the motion detectors, with the alarms without realizing it and it didn’t go off until I walked in front of two motion detectors. And it had gone off in the middle of the night once and then early one morning, so we thought somebody was in the garage but there was nothing there. They just went off.

We love our Frontpoint security system. I travel some, so I wanted to make sure that when I was on the road, there was an additional level of protection for my family at the house. Also, when all of us are out of the house, I wanted to have an additional local protection for our assets. We had iSmartAlarm in our previous house where it was a do-it-yourself system and no online monitoring. It was nice since I had a one-time charge for purchasing the equipment and no monthly fees after that. The downside was that it relied on me to monitor and get any notifications if something was wrong. The house that we moved into had ADT and when I called them, their cost was a little bit higher. I knew I wanted to go to something else that is professionally monitored.

We're fairly new into the house that we're in and I was looking at various home security systems. I work in the security industry for the government at this point so I wanna make sure that the family is taken care of when I'm not home, especially when we're here at night. I got on the phone and talked to some of the representatives for some of the other companies and I didn’t like them as far as contracts go and how their systems operate if somebody wants to cut the power. I looked at Frontpont reviews and I liked what the reviews had to say. I also liked the idea of being able to set it up myself since I've set up systems before versus having to have somebody come over to the house to set it up for me, which is something I already knew. So, I ended up going with them.

We just a bought a brand new house and my wife feels safer with a home security system. I did a google search and Frontpoint came out number one in several of the websites that I looked at. I did the installation myself and the instructions were was detailed to the T. Their team is there 24/7 to answer any questions and guide you through it, but you don’t even need it. All the things that they provide are so accurate and easy to understand that anyone can do it. Also, Frontpoint's team is very professional and quick. As soon as the alarm goes off, if it takes more than 30 seconds they’ll give you a call right away. They’re very pleasant and very good with feedback.

I was in the market for a home security system and Frontpoint was one of the not-too-pricey systems around. They have good reviews. During the sales, somebody went through the options with me and helped me see what I wanted. It was great. Then, during the installation, I got a lot of help. They walked me through it. I got the wrong panel so the guy that I spoke with was able to help me fix the problem. However I wish the price could be lower for the equipment. I wanted to get more sensors for my windows because I have a ton of them but the price wouldn't let me. But I'd recommend Frontpoint.

We got a home security system for our business to make sure it's secured. We had a security alarm but it was old-school, like ADT style, and were very expensive. On the other hand, Frontpoint's cost was pretty good. They also had the best reviews and their reps were all positive and weren't pushy. The installation went good as well. It took me less than an hour to install the motion and a couple of door senors because I'd rather do it myself than spend a gang of money on having a technician to do it. Their smartphone features are fine but I don't do too much on it besides checking the status and turning the system off or on. Most of the time, I do it manually through the console. But overall, everything's working out as I need or want it to be.

I like the fact there was certainty with Frontpoint and I didn't have to do anything. The rep that I talked to initially gave me some good advice, as far as which sensors I should or should not get or what most people typically do. That way, I didn't have to spend a fortune, like, "Oh, I gotta get 20 sensors for every single window and whatever." Then, they sent me a package and I was able to do it on my own time.

I had heard good things about Frontpoint so I decided to get their system. But it was too complicated to set up and it doesn't work the way we wanted it to. It wasn't what they told us it was gonna be. They could have made the setup easier. I still have the system but it's not hooked up and they don't wanna take anything back. They wouldn't cancel the service. They just wanna keep throwing offers like a free month and, eventually, you just get off the phone. It was not a good interaction with their rep.

When we go on vacations, it feels better and safer to have a security system in place so we purchased one. I called a few security system providers and I was comparing them online. Then, I called Frontpoint and got information about their system and what they offer. They had really good reviews, their pricing was right, and they had an app that made everything easier. Also, I didn't feel that they were too pushy. They let me call them back when I felt I had done insufficient research, kind of "If you wanted, you can call us back. That’s absolutely fine.”

I used other security systems before and Frontpoint is comparable. I’m confident with my experience with them. Their customer service walked me through the process and answered any questions I had. I installed the system myself and it was straightforward. Although I had a couple of unique doors that I got them all different hardware. The standard sensors do not mount to the type of door I have so I sent a couple back and got a couple of different ones. It was pretty cool. Also, I have a home security system in my second home and I got it for my peace of mind. I like Frontpoint’s system. The system’s features that I have met what I need and what I was looking for. But it would be neat if it has a driveway sensor where it alerts if somebody is down the driveway. Also, a camera that would have less outdoor limitations. A couple of people have asked me and I recommend Frontpoint.

Everything is good with Frontpoint. I have a rental property and I wanted to be able to monitor it from afar. And it was Frontpoint's monthly cost which attracted me, as well as the upfront cost as far as getting extra sensors. Installing it myself was another big point too. In fact, it was very simple to install. It took me an hour to do it. And, if I needed anything, I'd reach out to the guy on the phone and he walks me through parts. It was good. So far, I love its features. The biggest thing is being able to monitor it, as well as alarm it and un-alarm it from afar. I have cleaners that go in on a Sunday afternoon to clean. I just leave the alarm off during the weekend and when the cleaners are done, I turn the alarm on using the app until the next guest comes.

We have two business locations and we have Frontpoint on both. And we’ve been really happy with Frontpoint. We’re a small company and Rebecca, our IT person, has Frontpoint in her house so she decided to do it for the business. I interacted with Frontpoint's sales team when I was signing up for the second location. We got set up within a few hours. And the sales rep was organized, sent me tracking information and walked me through what to expect through the process of getting the equipment, and then told me what to do once I got the equipment. I installed the system, and I struggled a little bit with the security camera which was the last step, but I called the customer service and they were able to walk me through it. Everything else was really easy.

I Googled Frontpoint and it said there that they were one of the top 10 so we went with them. When we got the package in to install it, the first girl we talked to didn’t help very much. But then, the next guy that we talked to helped a lot. Installation was pretty simple with his help. From then on, when I would accidentally open the door without discharging it, since I was still getting used to it, they would send us a text.

I’m a first-time home buyer and since it’s a new property that I was gonna live in, I needed a protection on it. I googled security systems and saw Frontpoint’s deal that they’d give me the products at a decent price. I kept in touch with one sales rep before I made a decision. The sales rep emailed me and told me that Frontpoint was a great system. I had a whole bunch of products purchased but the installation was bad because I had to install everything myself. I knew that the system was a self-install but they told me it was very simple. It's not as simple as people think though. The door locks and door automation were not that easy to do. The other companies would have been a lot better. To this day, I call Frontpoint once a month about something going wrong with the system.

Frontpoint's pricing was good. I went with the standard package and I was only provided with two sensors initially. I asked about it, but Frontpoint said that because my house is small, I don’t need a lot of sensors. Nevertheless, the installation of their system was smooth and the instructions were clear. However, there was a little issue initially. The smoke sensor was also needed but was not provided at first. I had a call and their reps understood my problem and it was taken into care. Still, they should provide more sensors.

Everything is wireless with Frontpoint. The reps that I worked with were professional. However, when I called to renew my contract, the guy I had spoken with initially created me another account, so I had two accounts on that I was unaware of. It was not a good experience. But, I called and talked to somebody else and they deleted one and kept me with my original account, so it ended up being all right. The installation was not too bad. The only thing I have had issues with was the outdoor camera -- trying to install it was a pain. I still don’t have it working and I’m paying for it.

We have three different systems with Frontpoint -- one for our home and one for each of our businesses. We like the remote capabilities and mostly the features they have are robust compared to some of the others especially at that price point. Their representatives helped us get set up at each location and figured out what we needed. And they’ve been appropriately helpful. The system is self-install so it’s pretty simple. Just stick them up, call, get them organized and get them turned on. We’ve recommended Frontpoint to a lot of our friends. It’s a very good quality system.

Before using Frontpoint, I was with Monitronics and I switched because I wanted wireless and Frontpoint was located to a different state. Everything's gone wonderful. I did the installation myself and it was quick and easy. The instructions were simple too. I purchased a security system for protection and I'm happy with the system I got. I’m satisfied and I recommend them because it’s wireless. So, there’s no need to worry about someone clipping the wires and gaining entry into your home.

Everybody at Frontpoint has been more than helpful. Any issues we've had with the system, the support's helped everything out. The fellows were perfect and they helped us find exactly what we needed. We explained to the rep exactly what we needed and what we were looking at and they spec'd it out for us. The installation of our system was very easy. We just put the sensors up and plugged them into the wall. Everything has been good. We're satisfied with them. Their customer service is great and I would definitely refer Frontpoint to my friends.

I always do a lot of research on anything that I buy. I did an Internet search and saw what other consumers were saying about Frontpoint. I looked at the different lists of one of the many things that Frontpoint does, the top 10 of anything and this company comes up either number one, two or three. I saw the ease of the products that they offer and that I could see what I was getting. They were very upfront whereas everybody else was hiding what comes in their package. Also, the other companies wanted me to talk to a person before I could select what it was that I was pretty much looking for and I didn't like that.

We needed a security system in our new home. We had one previously in another home which is the True Mobile Security system. Frontpoint is a bit more in line with where the technology is going. We are able to use the app a bit more and the system is not at all dependent on a hardline phone. The installation was all pretty straightforward and the Frontpoint’s customer service reps were really helpful with it and any follow-up questions. They'll also do tests to make sure that all the door and window alerts are all registered.

We had moved into our home and a friend of mine who got Frontpoint recommended it. I've used multiple companies before and the other companies were a little better as far as the quality of the equipment and the process in addressing issues and being able to have somebody come in and fix something when something goes wrong. I've had a couple of issues and the first one was around the sensor picking up our dog. We picked a specific set of equipment because Frontpoint told us it will not be impacted by the dog and when we first called to ask about the system, the rep asked what size my dog is. I walked the rep through how he's only 16 pounds and the rep said that as long as he's under 40 pounds, he won't impact the system. And so, I installed everything the way I was supposed to.

I just bought my first home. Since I grew up having ADT at my parent's house and was familiar with it, I felt more comfortable in getting a home security system from Frontpoint. They were also priced more competitively but are equal in quality to the other companies that I looked at. I also had a very positive experience with their reps. The installation of the system was very easy and the instructions were very clear. And I like their smartphone feature a lot. It's very practical. I usually arm and disarm the system that way most of the time. I feel more comfortable having Frontpoint's system. I lived a couple of months without it and I definitely find it worth the money.

I got a security system because of the option available and the ability to be able to pay on my own and with the way I wanted. I found Frontpoint's customer support very nice, especially the initial person I spoke with. She actually contributed to my decision to buy Frontpoint's system. She was very informative and patient. Frontpoint has also been helpful whenever I had questions, whether it be about the items or the technical stuff. I have three different equipment. And I started installing the first one on my own. However, somewhere along the way, my sensors were mixed up. I called the customer service and they were able to sort that one out for me. They took me through the installation of the rest of the sensors one by one. Then, for the second one, I did almost everything on my own. But I had a little issue with the third one because it has a lock switch. I could not add on to the system. But then they let me know that.

ADT and Frontpoint were the two main contenders after my research, but ADT was rude and insulting on the phone, so I chose Frontpoint over them. Frontpoint's customer service has been very good as much as we needed it so far and the installation process was a piece of cake. The quality of the equipment is good enough, although I would like to add some type of hard drive to record data on for some of the cameras. Frontpoint is competitive in the marketplace and I have recommended them.

Frontpoint's service is expensive. But I got a home security system for protection and because I could get a little bit of a discount. I went with Frontpoint for the features that it had and the overall functionality is pretty good. The base station is rather large and bulky. The mobile app could also be smoother and a little easier to use. It was almost like whoever designed it wasn't really using it on a regular basis. But there are no real major issues. I had some setup issue but I was able to get a quick help and resolve that as well.

Heres an update...so I called to get a shipping label to return the equipment, you get a 30 day trial period to check their system out...when I called back I talked to someone in customer care and this time we were able to work out our problem...so being a fair minded person I am at this time satisfied with the effort Frontpoint is making to resolve this matter.

I did a lot of research on a reliable security system. I had a very bad experience with ADT, so that was out of the question. After seeing the reviews through different websites, even Google and calling, the experience was unbelievable. Frontpoint provides world-class customer service and consistency across the border. They explained to me every detail, how everything worked in terms of the system itself. I originally signed up with Frontpoint for my parents. My parents have been with them for about six years and I ended up signing for Frontpoint last December for my own residential home.

I wanted some security and Frontpoint was number one on Consumer Reports. I liked their reviews online and their equipment. They have good phone service as I can get a hold of somebody when I call and would not be on hold for long. Their customer service is good and their reps were very thorough. They knew what they were talking about and they always got me the right department. Their professionalism and courteousness were very good too. I did the installation myself and it went really well and was very self-explanatory. To activate the system, I did it with a representative to make sure I did it right. It was an easy process. I would recommend Frontpoint to others. The features that were offered in my system are good enough for me. Also, I like the smart features and the cost of their system is good and very comparable.

We've always had a security system and we moved into a new house and wanted to do something that had the whole house protection. I looked at several different companies and got quotes from several different ones, and overall, the mixture of the package flexibility of Frontpoint and being able to go through it and customize exactly what I needed helped keep the cost in line for the upfront equipment cost. Their monthly was also on par with their competition. I used SimpliSafe before and Frontpoint is good compared to it.

I needed sensors for the pool access as well as for overall security. I read some online reviews and Frontpoint competitively had more to offer for the cost. Their rep was good, very professional and thorough. She definitely sounded like she knew her stuff. Plus, she had a lot of follow up, which was nice but also a little annoying. There were constant emails and calls. By the time I reached back out to make the decision, she had moved to a different department, which was funny. The installation was very easy, but I had to call about something I was confused on. With the style of my door, it wasn't completely flush with where the sensor had to go. I called to make sure and it all worked out okay when they walked me through it. I'm basic with the features but I like the mobile app.

I researched on home security systems and I had a customer that used Frontpoint. I liked their system so I purchased from them. My experience with the customer service has been good. The installation was easy and the quality of the equipment is very good. I'm very happy with the home security package that we got.

I like the comfort of knowing I have the protection of a home security system. AT&T was not in my area, so I decided to go with Frontpoint. I had a very good interaction with the sales agent. He was very knowledgeable, patient and understanding, and he answered my questions. I did a self-installation and it went well and easy. The instructions that were included were thorough. When I had a problem or didn’t understand something, I called back and the reps were able to help me. They were very nice and friendly. I’m thinking about getting the smart lock for the door in the front. Also, I would like the indoor camera to be a little more interactive. It’s fixed in one spot only and it doesn’t rotate. AT&T's indoor camera can be turned around and you can turn it throughout the room, and I like that feature.

Frontpoint seemed to be a good security service, so I figured I’d try them out and their customer service has been okay. The installation went well and was very easy. Plus, the instructions were clear to me. Although the system is a little on the expensive side, the equipment's quality is good. The smartphone features are good too and I like those. I thought I could speak through their cameras, but I couldn't do that when I got mine. And when one of my sensors went off inside the house, they weren’t able to identify which sensor. They couldn’t tell me if it was the motion sensor or if it was a door or window sensor. They said it must be a glitch in their system. However, they’ve dispatched the police and I know they'd end up charging me if they get a lot of false calls.

We had ADT for 20-something years and had a bad experience with them. We had a real old system and they replaced the control box, not telling us that was smaller than the old one. So, they left a big hole in our wall. That negative experience with ADT started the search for a new company. I did some Googling to look at various systems and Frontpoint popped out at that time. They were a little on the higher end so if I’d done it on price, I might have gotten another system. But I liked the salesperson who was excellent on the phone. Their customer service was very good and when I ordered my package, they were very knowledgeable and professional. The install-it-yourself was easy and it went really smoothly. The quality of the equipment has been very good as well. But I wish we could get the doorbell separately from Frontpoint because our back doorbell hasn’t worked in years.

Frontpoint seemed to have the most cost-effective security system and I have a friend who was with them, so we went with them too. The cost of the system was reasonable and worth it. The customer service has been great. We were able to customize our package and the equipment's quality is great. I like the smartphone features. The installation was easy, but they need a stronger adhesive as some of the glue stickers have now started to come off. Recently, we were in Italy and the alarm went off. They got a hold of us, so that was good.

The company I used before required something that I didn’t agree with and I switched to Frontpoint for the terms of their contract. I was a little bit apprehensive about the installation in the beginning because I had never done that myself. But it was fine after I got it all in place. The equipment's quality is also appropriate for what it does since I’ve not had any breakage at this point or malfunction. When there was a fire in the house, the smoke alarm went off immediately. On the other hand, I had spoken with another Frontpoint customer and he said that he had an experience where he’s had problems with his WiFi and when it went off, it triggered Frontpoint's system. He had gone home a couple of times and found the police waiting in front of his house. If it’s a technical problem or a programming issue with the system, I hope it’s been resolved because I’d hate to have that happen to me.

I purchased a home security system for peace of mind. I looked at the other options and I wanted to have a cellular system, not a Wi-Fi system. I had a friend that had installed Frontpoint and had a good experience and so we went with them. While sales was good, their customer service was a bit lacking. I live in a zip code that crosses city limits and Frontpoint had it set up for the wrong city. I called and tried to get it switched and no one ever got back to me to let me know that it happened. The first time when I called back, it hadn’t been done yet. I called back again and it finally happened but, again, I wasn’t notified as promised. I was told that I would have a phone call to confirm, but that didn’t happen.

I researched on the internet and I saw that Frontpoint had good reviews. Their security system was easy for me to install myself, so I went with them. But I had to make some adjustments so that everything would fit in my area properly, so I called them and they ran me through ways to make that work. The features that I have on my system work great and I've been happy with the very good quality of the equipment. Also, everything has been great, customer service-wise. I’ve had my alarm go off twice by accident and their team was quick to respond. So far, I've had a good experience with Frontpoint.

I used to sell alarm systems myself years ago, but then, we went by the wayside and I didn’t do that business anymore. With the system that I had before, I was putting them in and everything was hardwired. It was a totally different technology and that was the main reason I quit using it. I found Frontpoint online. I looked up security systems with the search and then decided to give them a call. The interactions I've had with their sales reps were very good. With the first system I bought, I called Frontpoint and they said that I just made it under the wire on some kind of special they were having. Everybody that I’ve ever had business-wise with at Frontpoint, their support line was great. The system is simple to install and everything is on Wi-Fi. I’ve also added a few things.

When we got a discount on our home insurance, we decided to get a home security system. My husband researched and set it all up with Frontpoint, and he dealt with the reps. The cost of the standard package that we got was fair. The system was self-installed and the installation went fine and was very easy. The features offered in our system are good. I like the mobile features the most since I can arm or disarm our alarm system from my phone instead of using the dial pad inside the house. Having the security system definitely helps, especially when we're not at home.

With Frontpoint, I could install the home security system myself and hook it up, so I got a package with them with pretty standard features. The installation was fairly easy to do. While the system seems to be working, it's a little expensive just for a monitor and security system. Other than that, their customer service reps were helpful and all right.

There were some burglary in the neighborhood so we wanted to get a home security system. I went online and researched and Frontpoint got the best customer service review. I gave them a call and they were very friendly. The sales rep that I talked to was very knowledgeable and not pushy. She gave me time to think about what I want so, it was a good experience talking to their customer service. They gave me a 100 days free trial. After that, I decided and used their service for three years.

Frontpoint's reps were very helpful. I called them and they ran me through the system for half an hour. I decided to purchase it and setup was easy. I just called them up and said, "Hey, I'm setting this us up." They showed me how to set it up over the phone and it took about 15 minutes. Basically I put the sensors on the wall and get the keypad to set them up. Once you hear them chime, they all work. When the chimes don’t lock up, the system tells you and it also tells you if you’re too close or far away. I also like the features offered and I haven’t had any issues with it yet. For what I wanted for my house, it was great. It’s cheaper than ADT and the quality is way better. ADT puts holes in your house and runs wires all over the place that you can just cut, while Frontpoint is all wireless. So Frontpoint can’t be hacked. Nobody can cut out my phone line and break into my house. Overall Frontpoint is the cheapest and the best one in the market.

We had some burglaries in the neighborhood and when I went online and looked at a few ads, it came up with Frontpoint. The interactions with their customer service reps were all favorable and when we were installing the security system, they were very helpful. They did what we were counting on. One time, the alarm was set off inadvertently and we got a call right away so, I knew they were following through on things. Also, we had our son-in-law working with us who’s a real techie guy which made the installation easy. I appreciate the features and we all know how it functions. I’m fine with it and I feel a little bit safer having Frontpoint.

We got a standard package from Frontpoint and installed the system ourselves. It was very easy. Our home security system has good quality and performance at a pretty fair cost. Also, Frontpoint's representatives were great.

I moved into a new area that's not necessarily the best of places but also not the worst. I got a home security system as a deterrent and I chose Frontpoint because of the price and customer reviews. I'm an engineer and the installation was easy. While the features are good, my only concern is the fact that the range of the proximity sensors is really small. I could put them in a much more optimum position if their range was a bit further. Still, I really like the idea that I can buy the sensors individually and then pay a flat monthly cost. The safety for my family is number one, so it's good, and I would suggest Frontpoint to other people.

We have a new baby and we were concerned about break-ins in the area that we live in. We read the reviews and the packages that Frontpoint offered and then all our interactions with their representatives have been great. We talked to them to set up the account or to purchase the system. The installation was good and my husband didn't have any issues. We customized the features where we put sensors on our windows and doors and a motion sensor in the living room. We also love the option of using the smartphone features. Also, the cost of service is appropriate and the quality is good. Now, I definitely feel more secure and safe. We're up in the mountains and we were really scared when our alarm went off but it ended up being nothing. We thought maybe a big fly landed on the motion and set it off. But it was nice that they called right away and they were able to put it on hold while waiting for somebody to check on it.

I just bought a new house and I needed to frequently travel outside of the country. The ease of setup and the tool support made me go with Frontpoint. Also, I read really good reviews about the app. Then signing up with the program was quick. And the rep gave me a really good overview about what I would need and what I wouldn’t. The system was a self-installation and the online instructions were really helpful. I took around 30 to 60 minutes to get the installation done. I would rate it 2 out of 5, 1 being the easiest. I mostly only use the app to control the features, most of which are standard. The cost, however, is a bit on the higher side compared to the other systems. But Frontpoint gave me a starter discount of $200 on the equipment and its overall quality is really great.

My previous home security company was lousy. On the other hand, Frontpoint has been better and their system is easier to operate. However, their service agreement is too complex and it's sixteen pages. But their reps did their best and the installation was easy. Still, I would have liked to add more motion sensors. Also, the cost of the equipment was a little high but that's okay.

I have been with Frontpoint since October last year and their customer service has been good. They’ve been able to address anything that I had issues with. They also didn’t have the high cost of the initial items. The installation was good and the installers were able to talk me through it. The quality of the equipment is good, although one of my sensors already broke. But I’m happy with the package that I have. The cost is a little high though because I don’t ever use it and I can’t cancel because I’m required to have two or three years. I wish that they could have shorter commitment.

We moved into a ranch. I have three young kids and I didn't feel comfortable with them sleeping on the first floor without security. This house has many windows and a lot of doors. Frontpoint had really good reviews online and I like that I could do the installation myself. Also, it seems modern and up with the time because we moved in an old house with an old set up. I wanted something more modern so I chose Frontpoint. I felt like it was a good value and comparable to other systems. And then to purchase the system, I felt it was a good deal versus if I had to go to somebody else. It's expensive to put monitors on each window and door since I have a lot.

We were looking in security systems and Frontpoint was recommended by my home builder and it was comparable to other companies. Their customer service reps have been incredibly helpful and I've been very surprised with their level of service. We went with their standard package and the installation was, more or less, as advertised. It wasn’t easy but everything has its hiccups. It was a bit of trouble getting the magnets from the door sensors to communicate with each other since my dual frames are highly set over the actual threshold of the door. The sensor could have been a bit better designed to account for an issue like that. Still, I got it to work and the customer service helped. I use the smartphone features all the time. It’s the only way that I interface with the security system.

I moved into a new home and I wanted a home security system. In the past, I had a wired system that was installed in the 1980s, and I had a local central system monitoring company that was $200 a year. There wasn't anything more I needed to do other than pay them, and they would occasionally come out and check the system. Frontpoint’s sales and customer service were great. Although the installation was a little frustrating at first. There was a magnet that was missing, and I had to call for help to have somebody walk me through it. Also, the features of the system could be better and the system should come with either an internal or external horn that’s part of the system that’s not signaling from the touchpad. There should be a separate horn, so if I'm not around and the alarm goes off, my neighbors will know what's going on.

I was looking online for a security system and it was said that Frontpoint is one of the best security systems. The lady that was assigned to me checked up on me making sure when I was gonna purchase the house and when I was going to get a system. She was calling all the time and it wasn’t like she was harassing me. I did like that. Plus I liked the explanation about the system and why it is good.

I did some shopping around and overall, I like Frontpoint. Part of why I went with them had to do with how the alarms were triggered and being hard for someone else to disable the security. Customer service was fantastic and I was impressed with how knowledgeable they were. Whoever I talked to, they answered any questions that I had. However, I have a glass break sensor and it fell off the wall one time and it broke. So I got another one sent out and I put that up, and that one fell too. I don’t know if it’s an issue with my wall or those pads aren’t that sticky in general. The cost is about $10 too much because there are other cheaper options out there, but Frontpoint is worth it.

I looked at the other systems out there and Frontpoint seemed to be the most reputable and the salesperson I worked with seemed really genuine and helpful. Their product seemed like a good balance of modern features. We were using XFINITY Home through Comcast and I hated them. Their system was super buggy and overpriced. I compared the number of different factors and it led me to Frontpoint. Their sales rep was super relatable, friendly and I didn't feel pressured. She was attentive. She got me the best deal she could and didn't seem like she was faking me. She also seemed to have a really good product knowledge.

We purchased a home security system as a necessity. My wife is oftentimes in the home alone and I just thought it was a good idea. I did a lot of research on the web and the customer satisfaction ratings with Frontpoint were above the competition so I went with them. It was a piece of cake to install. However, I did have an issue with a couple of the sensors. Some of my doors were more recessed than what the normal installation was. So, the spacers to mount the sensors weren't adequate on two of my doors. Frankly, I haven't resolved it on both doors. I need a machine, a couple spacers to put the sensors on so that they can't come in contact with the other sensors all within three quarters of an inch of the other sensor or it will not work. So consequently, two of my doors are not being alarmed at this point. And it's not a good thing.

I decided to purchase a home security system for peace of mind when I’m not there. I had used Guardian before at a different property and their system was similar to that of Frontpoint's. But Frontpoint has an app that I can use on my phone which I like a little better. I called Frontpoint one day and talked to a gentleman that explained all features and sold me the product. He was good and he was thorough and he understood what he was doing. The installation was fairly simple to do and I was done within a couple of hours. But I had to call back when I couldn’t get one of the door sensors to work and they helped walk me through that. With the smartphone feature of Frontpoint, I can turn the alarm on and off and I like that I can set it when I’m away. Their system is great and it's worth the money.

We described specifically what we needed the system for, which is for our small business commercial space. We went over with the salesperson how many doors we had, how many entrances and exits, how many people worked here, and what our day-to-day is like. And he recommended the system. He said that we needed two door sensors and three cameras. He sent what we needed based on the description of the space.

I was looking for a new company, and Frontpoint was reasonable. They're a little decent battery-wise ‘cause with my other system, the battery kept going dead quickly. The Frontpoint system is very affordable and more reliable and gives me more comfort in knowing that I can always use the app and see who has been coming and going. It's convenient and easy to use. Features are good. I like them especially the app. Maybe in the future I’ll look into a camera for the outside of the house. The sales representative was pretty knowledgeable too, and the first transaction was quick and painless. The installation was self-explanatory and easy as well.

The friendliness helpful company I have worked with. They are easy to install easy to use and if you fall on hard times they will help. I would call them down home company. I think this company is very good. Wish there was more companies like this. They understand and very helpful no matter what you need.

Frontpoint's representatives were very accommodating. And the installation of our system was straightforward and easy. Their reps went through the process with me on the phone and walked me through it. Our system's features are good and convenient.

My wife got a little concerned with a rumored activity in the neighborhood. A person she knows had gotten Frontpoint so she called me one day and said, "Why don’t you see about Fronpoint". I checked the pricing and it was comparable or better so I selected them. Initially, the rep talked me through the whole system. I explained my house to him and we designed the system, no windows but four doors.

I purchased a home security system to keep the house secure. I used a different home security system in the past and it had the same gear as Frontpoint. The main difference is with Frontpoint, when my alarm got tripped while I was out of town, they called me, but they didn’t leave a message or anything and they never called me back. It turned out my house sitter was coming in to feed the fish and she tripped the alarm. I was disappointed that no one from Frontpoint followed through on that. About 20 or 30 minutes later, I got an email saying it was tripped, but that was not sufficient. It could’ve been a burglar.

Frontpoint's customer service people were helpful and answered my questions. I did the installation of the system, and it was easy but it took a little longer than they said it would. I’m happy with the system and I really like that when a door opens, it tells me which one it is. I also use Frontpoint’s smartphone features sometimes and it’s nice to have it. The cost is fine and I don’t feel like I’m being overcharged. But there are certain things I can’t change such as the volume unless I call them and I don’t really find myself having time to call anyone. Other than that, Frontpoint is easy to use and their customer service is good. I would recommend them.

I got a Frontpoint alarm system for my personal property. I thought it was easy. However, I had a lot of difficulty putting the system together. When I couldn't set up the system right, I was told that somebody can help me on the phone and that they don’t come out to your house. Nobody told me that. The rep I spoke with on the phone kept on trying to help me do the windows and it wouldn't stay. He said, “Well, you gotta do it," and it just wouldn't stay. I was on the phone with him for two hours going back and forth. And I said, “I give up. Lemme just send this back.” Then they gave me another guy who said to just have it set up. And then stuff started falling off the wall and I don’t use it. I just wanna cancel it but I was told that I can't because I'm in contract. If I cancel, I'd pay $1,000. So, I’m paying $45 a month for a rip-off and I'm not happy with it at all. The quality was terrible. It’s a piece of junk. I'd tell others not to use Frontpoint.

We were using ADT and weren’t too happy with them. We wanted to do somebody different and Frontpoint is much better. During the sales, there was no pressure and they gave me a lot of good information. The best thing is customer service. It is so far superior to ADT. Our experience with ADT was they talked to us like we were an idiot. In Frontpoint, it’s been super good. I’ve been in touch with them several times because the system was new and we didn’t know exactly what we were doing. I recently added their security camera, so I’ve had to contact them two or three times to get information on getting it set up properly. They’ve always been quick to respond. We don’t get put on hold and everybody that I’ve talked to has been very knowledgeable. They always can answer the question and it doesn’t matter who answers the phone.

Based on research, Frontpoint is the number one online security company. Their customer service was responsive and they answered my questions. I did the installation of the system and the process went well. The only thing we’ve had an issue with is the sign in the front as it keeps coming undone and it’s flimsy. I would recommend that they have a bit more quality products for the signage. Also, the signs for the windows come off all the time, so that too could be improved. I wish I would’ve added a couple of windows, but that was the next tier up and it was overboard. So, I went from either having a bit less than what we needed to having way too much. Other than that, their equipment is great, the system we have is a good package and it suits us.

I needed security at the house and based on the reviews online, I went with Frontpoint. Their sign up process was painless. We did it online and we talked through it with the person on the phone. Then I went online, looked at my account and we ended up having to add a couple of components. And they were able to add that back to the original package which was nice. A box came in the mail and I was able to hook all the system up. The installation went very well but I had a couple of technical questions. When I called tech support, they solved it in a few minutes via the contact line on my phone. Frontpoint’s reps were very positive and very supportive. They were quick to answer the phone and had answers to all my questions when needed.

After seeing the reviews and the online advertising of Frontpoint, I decided to go with them. The sales rep was very helpful and was super good. I like the way they were able to answer my questions and put me at ease as to what I was doing because I installed the system myself. It was easy though. I love their features. I like the ease of use through their app. Overall, I was very happy with my experience with Frontpoint.

I got Frontpoint as a preventative measure. They were better priced compared to others and I liked the fact that I can install the system all by myself. I've been with Frontpoint for three years and up until recently, my experience has been great. When I set the alarm off accidentally the response was good. But if you have to relocate security or want to cancel security for any reason or go a different company, you'll have a hard time with them. They try to lock you into this contract. Once they have you, they don't really wanna back off of it, even though you're dissatisfied with their service.

We purchased a new home and it's out in the county and away from things. I wanted to give my wife a little more sense of security, so decided to get a home security system. Frontpoint became my choice because I knew that their system is completely wireless. Should someone be able to get to our box and disarm it, it will still automatically send out codes. It didn't matter whether someone cuts the power or not. And I liked that. I also compared the companies in the area and the price difference was substantial.

I used to have very large aggressive dogs but I don't have them anymore so I needed a security system. I tried Frontpoint out with my home and I liked the app and the feature of being able to do stuff on it. So I stuck with them. Now, I have Frontpoint for all my businesses too. I did the installation myself so it was great but some stuff could be a little better. They're a little bit cheaper than what I would like and I would like a couple more options to be offered now with all the smart homes. But overall, the quality is good. We have kids so we definitely feel a lot safer having a security system. The customer service has been really good too and I've felt very comfortable talking to them.

We recently moved from New York to Philadelphia and we bought a house. And I never had a security system in New York, but Philadelphia is less safe than New York. We asked around and chose Frontpoint based on the fact that it got good reviews and our relatives here have home security systems from Frontpoint. Frontpoint is one of the best companies I've ever dealt with. They're perfect and I wish all companies could be like them. Their frontline people seem to enjoy their jobs. They were very human and there were no scripts. They were very well-informed and incredibly friendly in a genuine way.

I wanted security and safety and went with Frontpoint based on some reviews I've read. Customer service has been good but the sales was a rocky start. I had to do some credits in the beginning ‘cause it didn’t start off as good, but it’s been good over the past months. Some of the newer places have better technology but they're more expensive, so for what we have, it’s good enough as far as using the app to arm and disarm and making the controls fairly easy to use.

We live in the city and sometimes there's theft around where we live so we felt we'd get a security system. I did a quick Google search and it said that Frontpoint was one of the top ones, so I called and I liked the guy I talked to. It was a long phone call just getting it all set-up. But we had a lot to discuss and since no one came out to the house, I had to do a lot of describing of everything. But it's perfect.

Compared to other providers, Frontpoint was a little bit cheaper. And I got less insurance if I took home security. Dealing with the Frontpoint reps has been smooth. The system is easy to install and the quality of the equipment is good, but the app is not working that much great. I still see some features I can operate on it, but the feature where I can set the alarm whenever I go out is not showing up now.

The Frontpoint reps knew what they were talking about and they helped me set up when there was a hitch. They were very straightforward for us. I like all the options and small details, like seeing when the security can be turned on or off because I travel a lot all over North America so it’s very accommodating for me. That is one of the major features why we purchased this, and if someone cuts the power off to the house, it’s enabled. Everything was excellent and it was great customer service in all aspects.

I've been online and Frontpoint seemed to have the best quality of service. I was comparing other security systems within the area and they were the company I thought I'd be able to benefit from. When I was working with their representatives, I was always satisfied. If I had a question they would be able to answer it. I never had any issues when I reached out to them. I went with the basic package since I didn't really want to invest in that much accessories to go along with it. Still, the rate is competitive and for my basic system, I pay 44 which is what everybody else is paying.

Frontpoint was recommended by a friend and we got this system for security. Customer service was all great and our interactions with them were easy. When we had to call in, everything was handled and done quickly. We installed the system ourselves so that was good. The package we got has enough features for what we need. The smartphone features are great and I usually arm and disarm on my app. The system is good overall and the cost is fair. With Frontpoint in our home, we feel more secure when traveling and at night.

Purchasing a home security system seemed like a good idea so I went Googling through the different options and got Frontpoint. I had a positive experience setting things up and the rep I spoke with was great. Also, the features in the system were great and the installation was quick and easy. The equipment seems to have good quality too. I would recommend Frontpoint.

I searched online, checked the customer review with and Frontpoint was better than the other company. I called their technical support to help during installation and it was easy. We used Frontpoint when we were away. I am able to control it from my iPhone and they also gave us a key so you can turn it on. It is more expensive than the other local security providers since it is a US company and the exchange rate is high but I feel safer when the alarm is on. Some people can break in and steal your stuff in five minutes. It was pretty compromised but it’s still better than nothing.

Our neighborhood had a few break-ins and forced entries. So, we determined that it would be worth to pay monthly to have a security system to rely on. I looked up "best security systems" on Google and Frontpoint and ADT were the top two that came up. ADT seemed to be more expensive since they’re an older company and Frontpoint seemed to be better price-wise for us. So, we went with them.

My brother was selling Amway at that time and Frontpoint was their partnered company, so we got a really good deal on the package for our first system. Our subsequent systems were bought through Frontpoint because we were happy enough with the service. It's simple once it's setup. It's been easy enough once I get the installers on the phone to walk through everything. Also, everything’s automated from payments to alerts, to making sure alarms are cancelled. I love the new app. I have had to call Frontpoint each time just to navigate small issues. It had more to do with the doorframes and things that were not in their control.

Dad passed away in Massachusetts so I needed to input my dad’s security system remotely from Chicago. One of my colleagues and I were talking about security systems and he was very happy with Frontpoint's equipment and service. He recommended going to their website and checking out the different features. Everything has been positive when I got in contact with the Frontpoint representatives. And then anytime I have any technical questions, I always get a live person who walks me through the issue at hand and resolves it on the spot.

Frontpoint seemed to have the best market rating that I could find. The reps did very well and they helped me through what I needed and didn’t need. The installation was easy, though I need to clear up how to name the different sensors and how to deactivate one sensor and leave the others going. The system's quality is very good and now my wife feels a lot more comfortable when I’m travelling.

Reviews on the internet led us to getting our home security system through Frontpoint. We had another security system in a different location before, but Frontpoint's system is more user-friendly. Everything is automated and they're very responsive when we call in with questions. The experience we had with the reps was really good. We had some issues in installing the system, but they were able to resolve these for us. I even did a bit of customization with my service package. So far, I like the quality of everything. I'm using the smartphone features and these are working out great for us, and the smartphone app is easier to use than what I had before. Even though Frontpoint's system is a little expensive, I’m happy with it.

I purchased a home security system because I'm at home alone. I’ll be 64 soon. I'm also a hard sleeper and I really felt that the system would give me a sense of security. The Frontpoint system is good. However, when I got it, I thought I was going to get the doorbell camera and some other things that was available, but it came at an extra cost. Even so, the sales team was fine. I had to install the system myself. However, I'm not very technical when it comes to setting up things so I called my daughter. She helped me set up the door monitor and the scanners and she got them working. We've been good since then. The features are very up-to-date as well and the system was reasonably priced for the features that I had.

We bought a new house and one of our friends recommended Frontpoint to us. The salesman was very good and explained a lot of the different packages. We like the features a lot but I’ve been meaning to call them because I got a notification that says "detection noticed". The doorbell has topped recording since but other than that, we were loving it. Overall, we’re happy with the system.

I got tired of my phone being connected to my hard line and to my cable company, so I went to a different company. I got Frontpoint and I like it. There has been some issues with connectivity on recordings but other than that, their service is good in general. They also have good customer service. The people over at Frontpoint have been nice, accommodating, they explained what they were doing, and they delivered what I asked them to do. My wife installed our system and it went okay. But one thing we were not informed about was that there's a connection we have to have through the internet for a particular doorbell video. And we’d already installed it, and it works a little bit, but then it’ll stop working consistently. And so, they said we gotta buy another part for that. So we asked them why nobody told us about it.

I needed a security system and started with Frontpoint. They had good reviews and they were helpful all the time. They were really a good company. They assisted me when I installed the camera and it was easy. The cost of the system is a little bit high, but it’s good. I also feel very good about the system's features. And one thing I like is they’re fast and responsive. That’s very important for me. If something happens or if any problem came up, they call us immediately and they also have some password for the security.

I had ADT a long time ago but I wasn’t very happy with their stuff. When I moved to this other house, I decided to get from Frontpoint. I asked Google what was the top-rated security system and they said Frontpoint. So far it’s been really well. Their reps are doing great and they were very professional. The installation went well and it was pretty easy. They did a pretty good job of explaining it and explaining where to put the stuff. You get two motion sensors that come with the package. However, they could offer window sensors instead of having to purchase that separate and that should have come along with the door sensors. Any entranceway, like your doors and windows, should come in the package. It’s supposed to be a security system, but somebody could bust in your windows and your motion sensor didn’t pick them up.

Frontpoint was the leader in their field so I got them in case something happens. Their reps have been knowledgeable and very friendly. I'm liking the automatic door lock. I don't have to carry the keys and I don't have to make extra keys for everyone in the house. It's been a good experience so far. I would definitely recommend them.

I'm a truck driver and I own a trucking company. I'm never at home. Our house got broken into and thereafter I chose to purchase a home security system. Frontpoint's system is all wireless and it is totally mobile. I don't have internet, Wi-Fi or anything at the house and so I went with them. The installation of their system was fool-proof. I peel a piece of tape off and stick a device where I want it. For my system, I got glass break and a couple of extra little things they do in their sales promotion. While I think their system is totally overpriced, I'm satisfied with it. When I'm gone, the system gives me a little sense of security.

I needed a security system then. Frontpoint was well-regarded on online reviews and they made it super easy to sign up. Also, if I didn't like it, they had this kind of return policy that was really great. I called them and the rep was really friendly and answered all my questions. I liked talking to the guy. I had someone else do the installation for me and it was easy for him. The app is super easy, simple and straightforward.

Frontpoint was highly ranked and I liked the customization, the ability to install it yourself and the ability to add various sensors and automation as well. They also have a lot of integration with Alarm.com and it’s easy to look up what you can add on to the system. The initial sales, getting it set up and ordered were very good. Because of my timeline, we were able to delay the shipping and getting all that set up. Then, during the initial setup, I got everything the way I wanted it. I found that the installation was straightforward and easy, and the instructions were good. The only issue I had was they called my wife’s phone versus my phone even though I’m the primary. Also, there are other products out there that I wish Frontpoint would have.

Prior to using Frontpoint, I just had some cameras. I purchased a home security system for safety and now I have motion sensors and smoke detectors. The installation process was easy and I liked it. They're working fine and the quality is really good. Frontpoint's pricing was good too. Most of the security companies have the same equipment so pricing is an important thing. I also use the smartphone feature all the time and I've felt much safer since having Frontpoint. Sometimes, we don’t put the code in a timely manner and the alarm goes off. They call to check and make sure everything is good. Frontpoint is a good company and my experience with them has been positive so far.

I like Frontpoint. They were great. It wasn't too hard to do the installation, and they got all the features covered that I want in my system.

We've always had a home security system and we feel more secure in our home if we have one. We had ADT for years but when we wanted an upgrade, the person did not show up and I was annoyed. I looked up systems and I saw Frontpoint. They seemed interesting and it turned out that a neighbor had them. So, we switched to them. At the time, we were in a different state. Then, when we moved to where we are now, we decided to try ADT again. However, we had the same experience with their technician. Compared to that, we never had a problem when we had Frontpoint. So, I looked if they do service here and they did, so we went right back to them. We added more products since we had more doors and way more windows now.

Frontpoint has better pricing and it was convenient because it has no wires. The sales rep was great. I needed the break sensors and he was telling me what would be useful for my house rather than just trying to sell me a bunch of stuff. The only one that was confusing was the water bug. Usually, all of the pieces here have two pieces for the sensors to work. The water bug didn’t really explain how to set it up. Nonetheless, I'm very satisfied with their features. The motion sensors could be a little bit stronger though. Furthermore, we use their smartphone features. It’s very convenient to notify me whenever somebody is in and out of the house when I’m not at home or even when I am home.

I looked up online for reviews and it seemed like Frontpoint's customer service was the best out of everyone. The person I talked to was very pleasant. He gave me everything I needed really promptly. We talked over the phone, and he sent over the agreements through e-mail. He patiently waited while I read it for 15 minutes and we did the e-sign. It was great. The installation process was good too. It was really easy. I set it up the station at the center and then I did it over my phone on the app. However, our cat kept triggering it because I put it too close to the steps. But other than that, it went well. The features that are offered have been working great especially the app. But, it needs remodeling so I will know who comes in and out. I also like the activation knowing where they are in the house as well.

I found Frontpoint online and I did some researching and read reviews. Then anything I've had with their sales was fine. The customer service has been very helpful when I need help from them. The installation was not easy nor difficult, and I had to call somebody to tell them that I didn't quite get their instructions. Still, the features are very good and I like them. But I also wish that they would try to start using a camera that moves more and could really cover my bases a lot more. The stationary camera is not very helpful and useful for what I use it for. So if I could move the camera around, that would be much more beneficial for the exorbitant price being paid for this camera that basically doesn't do anything and only covers the area shown.

When I moved into a new house I looked at several different wireless systems and Frontpoint overall had the best rating. The sales team was friendly, easy to work with and helpful. I had to spend a little bit of time getting them to change my package up a little bit, but they covered everything. The system is easy to install and use. The installation process was over several different periods. I got to hook up one part of it and then go to work and then the next day come back and work on another part. That’s a few hours altogether. The installation instructions were all very good. The only one I’ve had trouble with is the indoor camera. I haven’t been able to quite set that up. There are software issues and I just haven’t had time to call in to them and have them walk me through it. I like the mobile app and the different options. I like that I could to pull it up real quick and work on it. The system's price is right where it needs to be. I'm satisfied with it.

Like everybody else, I'm worried about what’s going on in the world. Every other security system looks the same. But Frontpoint had the best customer service reviews. When I first got it, I couldn’t get it to hook up right. So I called them and they helped me get the first one hooked up. Then they stayed on the phone with me and took me right through every step of it until I was completely hooked. So far, I'm happy with it and I haven’t seen any problems. Its features are everything I wanted right off, though we have the option to upgrade down the road.

I purchased Frontpoint for a business upon my father's recommendation. We had AlarmForce before and Frontpoint was a better value. I also like Frontpoint's little monitor box better. It was definitely good customer service when I called and had the problem with the motion detector. I just called up and placed my order and everything went very smoothly. During installation, you just basically stick the things on there and tell the monitor where you want to be called. Frontpoint is nice where you can do the stuff with your smart phone to check on things and to arm the system. That's a feature that wasn't available with the other system. Also, if there's a problem, the system sends me a notification.

After a lot of phone calls and an email to the executive management team, I was contacted by a customer service supervisor named Kenny. This representative went above and beyond to try to resolve the matter in a way that was satisfactory to both the company and me. This issue is now resolved.

I chose Frontpoint because of their customer service, even though it was a little more expensive than my other option. They seemed to be very knowledgeable about their parts and system. It was one of the issues that I was having with the other companies. Also, Frontpoint was very responsive. There was one issue where once my alarm went off. They have a process in order for them to call the police and because it wasn’t addressed the correct way, they reimbursed me for whatever extra fee they were going to charge me.

Frontpoint reps were good and knowledgeable. And the cost was competitive with any of the local people here. In fact, Ackerman, the one that I was with before was a bit more expensive. So far, it has been a positive experience. But again, it’s a security system so it’s all about what you want. There's a lot of different bells and whistles, I don't. I just wanna know when the door gets open in the morning and I only use it when there’s an emergency.

We've always had a home security system. So when we moved, we decided to have one. We have been with ADT for many years and we wanted to try something different. So, we went with Frontpoint. They're cheaper than ADT but in terms of security, they're about the same. In terms of initial support, Frontpoint gave us good service. But after they made the initial sale, they wouldn't give us support and would just refer us to the after-sales support group.

I've had some unexplained visits to the house. My dog got sick for no apparent reason and it wasn’t due to anything l did, so we were thinking that somebody was coming on the premises when I was gone. So, we looked into purchasing a security system and Luke told me about Frontpoint. The overall cost of their service in relation to their system's quality is competitive with that of other security service providers. My son talked to the salesman about the cost and he took care of the money that was exchanged. Then Luke brought the system home and I set it up.

We just bought a new house and I was looking for a security system for it. I went on Google and looked at top reviews. Frontpoint was one of the tops. I called each one of the top reviewed security companies and they had the best price and they offered the most for their price point. So you get the most bang for your buck. As far as just getting started, it went very smoothly. I have had zero issues. It was very easy to set up. They offer that you can have somebody come out and set it up but I think it's self-explanatory. The way that they explain it, they give you the box and everything, with all the instructions. It comes step-by-step. It was super easy to set up and get it going by yourself.

I live in a very nice neighborhood but I just purchased a house and I wanted to be extra secure and safe. So, I picked a home security company. In Canada, more people were going for ADT, so I had to choose between ADT and Frontpoint. Then, I was looking up on the reviews about the two companies and people were in favor of Frontpoint than ADT, so I chose to go with them.

We had a new home and my wife and I decided that we would like a home security system for safety reasons. I had a first born child so I wanted to make sure things are safe. Frontpoint had excellent consumer reviews and the sales person that we talked to was amazing. We did a lot of research and Frontpoint came out clearly ahead. It was a do-it-yourself installation and it was amazing. I like that I own all the equipment and I can move with it. And then on the phone, they just walked me through it. Installation was so easy, it was unbelievable and they used 3MK instead of permanent holes in our wall.

I was googling security companies and Frontpoint came up and had a good review. They have very good customer service and they're definitely doing their job. The package that I got is exactly what I want. The performance of the system is decent. There are some glitches but it is just as good as the other services I had. The smartphone feature is excellent as well. The price is fair and it’s worth the value, too.

We bought a new house and I thought it would be a good idea to get Frontpoint. Their prices seemed reasonable because I could buy the equipment and that was mine for life versus some other companies where you had to rent it from them, so it's never yours. And over the long run, it worked out to be the same even though I did have to pay a bit more upfront. Some of the other systems were fancier but I didn't see the need for that.

We bought a new house and wanted a home security system that was wireless and integrated with the rest of our home. Frontpoint got great reviews and had a great deal on original equipment to get in there, so we went with them. Their sales reps were great and did things as simple as possible. The system works great. Once I arm it, I feel a little safer in our home. However, if I don't line the door and window up properly, the system doesn't quite read. But once I figured out what I was doing, it wasn’t half bad. And although the monthly fee is a little high, you pay for what you get and it's worth it.

We were with another company and we switched to Frontpoint because of the ease of the operation and the cost of it, plus their ability to work with us by phone call or online. Once or twice we’ve had some kind of online problems or phone issue. One was with the main box that we have from them and one of the boards was not functioning properly. They overnighted a board to us and we mailed back the one that was not working. That was exceptional to us. Frontpoint was very astute enough in the area of helping us and then ready to give us information.

I've been thinking about purchasing a home security system for several years and haven’t done it. One day, I just decided I was gonna do it and a couple of weeks later, we had a robbery on the street. So because of that, I purchased one. When I put “Highest rated” on the internet, Frontpoint came up. But after researching it more, I found that there really aren’t that many people out there that have it. There are some but it certainly not the most used at all. I realized afterward that what I was looking at on the internet was more like a sponsored ad. Nonetheless, Frontpoint's customer service people are super nice and patient. They are always willing to help. However, when you call them with a question or problem, they repeat what your question is to make sure they have the question right and it's a bit annoying.

We've had another security system, but we were looking at something that would be a bit more reasonable in cost for us. My sister-in-law had Frontpoint and she was very satisfied, so we decided to look at them. The sales rep was very knowledgeable and he was able to explain stuff, so signing up with Frontpoint was a very easy decision to make. The installation was a little difficult as far as putting the pieces in place, but that had more to do with the type of moldings on my door. But they gave enough cogs and some thicker panels, so I could make adjustments and I was able to make everything meet. The installation instructions that were included were pretty good and made it easy to be able to decide what I need to do and how to do it.

I live out in the country so I decided to buy a home security system. Everything was easy with Frontpoint and even though they have a higher price than other companies, they're cost-effective and worth it. I like their pricing model, as well as the scalability of the solutions. Plus, they're completely cellular so there’s an extra layer of security. I definitely feel better since having Frontpoint.

We searched and did some comparisons on different home security companies and Frontpoint seemed like they had a better product. Their representative was really helpful and explained things thoroughly and didn’t rush anything. The installation was really easy. And it was great that they walked me through everything. The features included in our system are comprehensive, and we have everything that we needed for our property. Also, I haven't had any problems with any part of Frontpoint's product or services.

I wanted to get a discount in my home insurance so I decided to get a security system. Somebody from Frontpoint called me and they went through the different services. I signed up on the phone and they offered a 30-day trial and made onboarding very simple. After getting the system, there was an issue with the alarm. There was a faulty battery but they made it very easy. They sent me a replacement in the mail with very clear instructions. Overall, I had a really good experience with Frontpoint.

My husband was traveling a bit more and I was staying home alone with the kids and so I decided to purchase a home security system. I did a bit of shopping around and Frontpoint called me right away and told me why their system was the best fit. It was the easiest to get as well and there was no installation. It was just a simple shipment and my husband set it up in 30 minutes.

Frontpoint's people were very professional and accommodating. Also, their price is very good, with the exception of some of the stickies they gave us. We're happy with the features on the system and they meet the functions that we need. So far, I've had no technical issues aside from the error message on the battery that I get, but there seems to be no issue with the battery. It's an annoyance and they said it's a technical glitch.

We had a home security system before and I was trying to look for a different company. Frontpoint was one of those that were easier to deal with for self-installation so that I didn’t have to wait for a technician to come home. The ordering process was simple and easy. I knew what I wanted and they sent it to me. Then I set the system up, and it was activated. It was a step-by-step process that I looked at the app and it walked me through. The instructions were self-explanatory and pretty much cut-and-dry.

We felt like Frontpoint was the way to go as we could set up their system on our own and not have strangers come to our house and know exactly where everything is. Furthermore, their reps were very knowledgeable. However, there were a few things over the course of my interactions with them that could be a little better. Cross communication was a little unclear on really small stuff like the screen that we have as well as the board and the face thing which are out of date. It's a very 1970's looking box and this wasn't communicated to me properly. We only had a certain time to upgrade to a touchscreen model or else we would have to pay a ridiculous amount of money for it which ended up happening.

We are located in an area where we got some burglaries and my brother decided to get a home security system. Then the Frontpoint package that we got is a little bit expensive but compared to other companies, the price is right there. Also, the equipment is much better. The system was was self-explanatory, so we didn’t have a hard time to install it.

I need the security and my family chose Frontpoint as my home security system. My family installed it but it took time because they had to install every window and every door. I have the glass break sensors and motion detectors in my system and I like the features so far. The one that they chose is very easy to operate. Also, I’m very pleased with Frontpoint's customer service. There was one day I had the system on that I forgot to turn it off and I opened the door and everything started ringing. But I turned it off right away and they called me to make sure that everything was okay. I told them it was my fault. Frontpoint has a monthly fee to pay and it’s worth the money. I'm a senior citizen and on a fixed income so every little bit counts, but it is something that I have to have. I would recommend Frontpoint to other people.

We're first-time homeowners and we travel a bit. Our home is a lot bigger than our previous apartment and we have a lot of opportunities for theft, so we decided to take the extra step of purchasing a security system. Frontpoint was not "sale-sy" at all and the reps were very consultative. We're more on the paranoid side of life, so we were looking at spending X amount of dollars on all these things in gadgets and our rep said that it was not necessary. They didn’t try and upsell us. They down-sold us to save us some money and gave us the option to add things if we needed them down the road. We were happy that we didn’t get up-sold.

Frontpoint's rating on the internet was high. Their customer service was good and their sales rep was knowledgeable. It was easy to get a hold of them and when I installed the system, I was on the phone with someone from their company who could help me. There were a couple of reps because we had a side door and initially, it took some time. I had another person help me after, but both of them were good. However, I wish they had some cameras too with it. I was talking about it and they said they'll charge extra for the camera, but the system itself is adequate and nice. I feel very secured with the system.

I decided to get a home security system after my apartment got broken into. I opted for Frontpoint seeing that they had really good customer service rating on a website I was on and since it wasn’t expensive to start up with the program. They were having a deal too and then I just liked the package. The equipment wasn’t expensive and like other places, I have to install it so that's low-cost to start. And then their monthly is not the lowest but it's average. Doing the installation, it wasn’t good for me at the beginning. It took me a little minute just because the app wasn’t working for me so I actually had to call. All their reps have been informative and helpful. Since having the Frontpoint system installed, I have definitely felt more secure. It gets the job done and the pieces are cool. It's very good value. Overall, it's been a really good experience working with Frontpoint.

I reviewed about four home security companies and called them. There was a lack of responses in understanding what I want. Frontpoint was quicker to respond and the agent was right on the top of things. He provided a lot more quicker information and was constantly emailing me to see if I made a decision. The difference in price was $5 plus but what was serious to me was that I could rely on Frontpoint if I needed something.

I went on YouTube and tried to see the top 5 security systems, and Frontpoint was named #1. At first, I was going to choose ADT because it’s very popular, but I decided to do a little bit more shopping and then I saw Frontpoint. And I’m very satisfied with them. I also saw the reviews that they had and they’re the best as far as customer service and that’s very important to me. I enjoyed the conversation with their rep. It was great. And he was amazing and very patient. He listened, explained everything to me, and handled my situation very well.

We were going to renovate our house and I needed the alarm system installed. Signing up with Frontpoint was really great. I had ADT at my other house and they were fine, but then when I called to get quotes and information, they really harassed me. They would not let me off the hook and really tried to get me to buy. On the other hand, Frontpoint's guys were really easy to work with and they didn't bother me. The sales guy was really nice and not pushy. They waited until I made the decision.

I researched home security systems and came up with Frontpoint. Everybody there was very helpful, especially the guy who helped me get everything set up. Once I got the equipment and we were trying to install that, we discovered that what I was advised to get was not the right thing so I had to send that back and get a new one. He held my hands through the whole thing and that was wonderful. The system's features are pretty easy to use and I've been pleased. The equipment seems to work and the cost seems reasonable. It's also nice to have the smartphone feature as an option, though I haven't really used it. I have the system in my business and I feel much better knowing that when I leave, I got security in place.

Frontpoint has good Google reviews. We had it like a motion sensor, and its installation was easy to do. I use the smartphone feature all the time. I wished, however, that their panels were a bit more pretty, but, other than that, Frontpoint is nice.

I’ve always had a security system and was looking for a different provider. Frontpoint came up first in my research for the market. They were very straightforward and upfront. There was no upselling like with ADT or Monitronics, which I had before. Their representative answered all my questions and concerns and gave me a break for a rental property and my home.

I had a home security system in Denver and when we moved to Georgia, it seemed like a natural thing to get once again. I live in a gated community, but it's better to have it because we go away for weeks at the time. I read online reviews and there were a couple of things about Frontpoint that appealed to--one was great service and the other one was using the cellular system so that cutting the internet or telephone wire would not disable the system. The interaction I had with sales rep was a typical high-pressure stuff where I called them up and was told, "If you do the deal right now, then we'll do this and that for you. But if you don't do the deal right now, then it's gonna cost you more later." At that point, however, I had already done my homework so it felt like Frontpoint was the right decision. I was happy to take all the right-now deal, but it left a bad taste in my mouth.

I moved into a new neighborhood and wanted some extra security. The interaction I had with Frontpoint's representatives was very nice and I got the best rate from them. I went with whatever the package was and did the installation myself. The installation was pretty easy and it took me 30 minutes to do it. We have Frontpoint for seven months now and so far, it's been good. I like it and definitely feel safer with it. I will tell a friend of mine that they need to try it and see how they'd like it.

I searched about security systems on the internet and Frontpoint showed up decided to try it out. We had gotten some trouble at first. But their customer service was really good and talked to me. I told them I have three doors and I needed at least three sensors. They sent me two sensors so I only needed one sensor. But they still have not sent me one. I planned to get the inside sensor, but they always send me the door sensor and the window sensor, which I didn't need much. Then they sent me five window sensors. I said that I needed the motion sensor, but they haven't sent it yet. I have a contract with them for three years, so I can’t go anywhere.

I looked Frontpoint up online, and I thought it was the best value. I did the installation myself, and everybody I called helped and I’m better if people are telling me what to do. The features that were offered with the system were good. And the quality of the equipment seems fine, although sometimes it’s kinda hard to put those little things on to place it. And the distance was a problem. I had to put the monitor in the kitchen. I was gonna have it in my office to be handy. But my office is on one side of the house. I couldn't figure out why I could not get this one to work and it turned out it was too far away. So, the range could be better.

I purchased a home security system for my mom’s house to help her be more secure. Frontpoint had a combination of equipment you could buy and had a support so we got one from them and the customer service reps were very good. But I didn’t realize the monthly charge went up fast as I added cameras. Other than that, the equipment is very high-quality and it has all been pretty good.

I had home a security system in place but I didn’t like it very much. I ended up going with Frontpoint for their lower price and easier setup. I had a pleasant and easy going interaction with their reps, and they gave me proper information. I installed the system myself with their easy instructions to get done. The system is wireless and I customized my package a little bit, but it could be better. I wish the sensors were smaller but they're fine. I have a remote system which I can turn on and off remotely, and it could be something that they offer in their cheaper plan, but I have to pay more. If I have all the features on the lower price plan it would be more appropriate. Unfortunately, I’m locked into a two-year deal otherwise I would go with another company with more features on a lower plan. Other than that, the quality of the equipment is good. So if you're looking into a security system, look into other option as well then decide.

Frontpoint didn’t require much down with the system and my experiences with their reps were all great. And, the installation process was easy. The box came, I opened it up and had it installed within 30 minutes. I like the features of the system and I use the smartphone features a lot. I'm 100% satisfied with the overall functionality of the system. Frontpoint would be the way to go.

I wanted to protect my home at best if possible. At the time, the reviews and the research I was doing suggested that Frontpoint would be one of the most recommended based on the services they provide and the price. I contacted them using their website and asked some questions, and they contacted me via email and phone calls. The gentleman that I spoke to was very nice and he was not pushy, which I really appreciated.

We build robotics and have some proprietary stuff. We also had Frontpoint at the old location and they have services we need so we stayed with them. The system is self-install and it's very simple but the remote monitoring was too expensive for us to use, so we went in a different direction because I would have loved to have kept it all in one place. Otherwise, the experience was great. Most of our interaction with them is remote since we could do most of what we need to do ourselves online. The system is competitive with the market. The companies don't match each other so the pricing is where it needs to be.

I chose the Frontpoint system for its simplicity. The reps walked me through some basic requirements, asked me about my home and the design of the system, met my price point and made it pretty simplistic. I did the installation myself. I had a couple of questions, they did a little bit of online support and that was pretty easy as well.

I’m a first time home buyer and I went with Frontpoint by a family recommendation. Their system is not hard-wired and the access points could be easily moved by adhesive tape instead of hiding wires. I had a delay in my move, so I got my equipment sooner and I moved in a month later. Customer service was great and accommodated me by not charging for the first month when the equipment wasn’t set up. They were helpful too if I had any questions when they called.

I decided to purchase a security system to be safer in our home and Frontpoint’s price was great and the ability to install it yourself was great too. Every time I’ve called, they’ve been really supportive. They’ve helped out and the process didn’t even take long. They gave me a box and it had the steps for the installation, so I just followed the steps. It took me about 20 minutes to set everything up, which was really good. I have the app as well which helps me in monitoring everything. The app is really helpful in seeing what’s going on when I’m at home or when I’m not at home. Everything is definitely up-to-date and modern and of really good quality and I’m really pleased with it. We feel a lot safer just to know that there’s a security system in place. You will not be disappointed with Frontpoint and you’ll definitely get the thing that you need out of a security system.

I’m the manager of a store and the company owner came and installed the Frontpoint system in our location. The fact that you can install the equipment yourself is good and so far, everything seems to be working outstandingly. I was impressed and I like the features so much that I talked with my wife about getting the system for our own home.

I had ADT before and every couple of months, my alarm would go off two or three times within a week. I have a 14 and a 16-year-old cat and ADT would always say that it was them. My cats are old and they’re not fit and peppy every couple of months. I wasn’t feeling safe in my home anymore because I don’t know if I was having a false alarm or not. I did some research online and saw Frontpoint, and I decided to switch. Their sales rep was really friendly and very helpful. I told him what my needs were and he tried to work it out to where it was most cost-effective for me while also getting what I needed.

We just purchased a new house and it’s in a nice neighborhood, but we wanted to add some security. We have a little baby at home and we wanted to make sure that we are as secured as we could be. We did a research online and the reviews that I saw from other customers about Frontpoint were glowing and positive. They had a lot of features that we particularly wanted. And they had advertised an easy installation process, and it was.

We have a new house so we got a security system. While we used another security system in the past, we liked Frontpoint's price. We have a basic panel and a package with standard features. But then, we don't have a fancy touch screen like we used to and that's a turn-off. Still, that doesn’t matter because we really just use the phone. That’s a positive thing because we tend to use the system more that way.

The night before my neighbor got broken into, I was gonna get broken into. Luckily my sister’s boyfriend stopped by and he saw the people that were going to do it and scared them away. So I contacted Frontpoint. I heard that it was on the top 5 alarm system with decent price so I ended up getting it. Their reps told me that if I paid for it then and if I moved, the equipment would be mine and that I was just paying for the service every month. That was good because I don’t know when I’ll move. They were offering cameras and that I could have the app on my phone which was pretty much very easy to handle. It took me about 15 minutes to decide to get the system. I was in need of it as soon as possible and it took two days for it to arrive at my house. The setting up was easy and I didn’t have to make an appointment for somebody to come set it up for me. My boyfriend did it in about 30 minutes.

When I did a research, Frontpoint was economically priced and easy install. I use it in three of my businesses for security. Their sales team was willing and able to work with me on the start date for the first location and then I was a pretty easy repeat customer for location numbers two and three. Its physical installation was easy to do since it's all wireless-based and the instruction included in the system is a no-brainer. It's also been painless since their rep also talked me through on the phone on how to set everything else up from a software standpoint.

Frontpoint was listed as the highest. I got them because of something that had happened and for preventive measure. Getting everything set up with the company was fairly easy. Frontpoint is very simple and we are enjoying their services.

Some petty crime started popping up when we moved in and although we don’t necessarily live in an unsafe neighborhood, we got a system for security. We had ADT about five years ago and Frontpoint has been significantly better. We really appreciate the fact that we were able to make the decision of which security system to use ourselves, instead of having a representative come into our home like our experience with ADT.

The owner of the house before me had an ADT system that was not set up. Then, I live there with my kids and I figured I’m off of a busy road that I should have something to keep track of something. I did a lot of online research and Frontpoint kept showing up on a lot of blogs. It seemed to have good reviews and not that fuzzy. Then someone from Frontpoint got back to me right away and their price was in line with what I was looking at. It was also a little more modern than some of the other companies. And the representatives knew what they were doing and I can always get a hold of someone. Plus, they never tried to upsell me on anything. They just referred me to the portal to check out things. And I could start with what I felt comfortable and really felt out of the nuances of the traffic flow in my house and where I wanted to beef things up.

I did my research and Frontpoint seemed like a good option. Any time I've called, their representatives have answered all my questions. It was also fairly easy to install the system and when I called for help, the reps walked me through it step by and step. Everyone was very helpful. They helped me for half an hour and it only took that long then the system was good to go. I like everything I have. It's good and the smartphone app is also very easy to use. I had moved into a neighborhood that I felt was unsafe but now I feel very secure. I would recommend Frontpoint.

I was looking on the internet for the top alarm companies and Frontpoint was the one that called my attention. I called them and their rep sold me the service. His knowledge of the product was excellent. I got two security systems, one in my home and one in my business. During installation, the the door sensors and motion sensors were really easy to put up. The instructions were very understandable and good. However, it took a bit of time to install the camera and I had to call Frontpoint. They helped me over the phone and we were able to make the camera work.

We had a vehicle stolen from in front of our house so we decided to get a home security system. The choice came down between Frontpoint and Vivint but whenever I called Vivint, they would try to give me all this equipment. On the other hand, Frontpoint was very honest with me. They told me that I could get cams with them but that I could also get more cameras and hook them up to the system. They said that it is very universal and that I can take the equipment wherever I go even if I move houses. And we were trying to renovate properties and move so it added up. We wanted to stick with it wherever we go so it's good that we can take the equipment with us. Frontpoint also has the best customer service reviews.

When we needed a home security system I Googled good alarm systems and I liked Frontpoint's price and reviews. Everything has been really good except when I got the camera and I was trying to install that. The first person I talked to for an hour was saying stuff didn't make sense, but I tried it and it never worked. Then I called back a day later when I had some more time and it took five minutes to get it resolved. If the first person had known what she was doing I wouldn’t have wasted an hour or so. Other than that, everything else has been great. The features do what they're supposed to do and they're kind of generic. Also, I like the smartphone app quite a bit and I'm happy with the cost and reliability. We have peace of mind and I would definitely recommend Frontpoint.

I've had Frontpoint for two years, and I generally had no issue with their service or product. I moved in December 2017, and decided not to move the service with me, and informed the customer service rep I talked to, and made it clear I did not want to move the service. They said that I still had a couple months left on my contract. And once that was done, I would be canceled (or pay a termination fee which was basically the same as waiting out the contract). I was unhappy but ok with this situation, since that was a signed contract. Importantly, I was told it was taken care of, and it would be canceled when my contract was over. At that point, I moved and my old email was shut off.

I've had Frontpoint for six months and so far their system has been very good. Their representatives were excellent as well. One time, when the alarm went off, T-Mobile unfortunately didn't have service at certain places and Frontpoint's reps were not able to call me. Still, they were able to text me at the time. I'm very satisfied with them.

I needed a home security system as a preventive measure. I looked at several companies online and then talked to a Frontpoint salesperson on the phone and felt good about their price and technology, so we tried the offer. He did a great job selling me on the product but I don't know if he made a mistake or just bald-faced lied to me. He said he had to have a credit card on file and I was very clear about getting the initial purchase of the equipment charged to my card but not the monthly payment. He said that it wouldn’t be but that’s exactly what happened. Every month it was charged to my credit card, so it has been a little aggravating. And we don't live in that rental property anymore.

I was leaving town a lot for business and I wanted my family to be safe. I did a lot of research and I appreciated the simplicity of the Frontpoint system, the self-install, the low-cost and the no-contract monitoring. I filled out the thing online that I was interested and I quickly got a call from the sales manager. He informed me of all the products that they had available, what the systems entailed and what all the details were. Based on the need that I had at the house, he offered me a price and a system setup. Then I talked it over with my family. When I called Frontpoint back and requested an additional sensor for something else, the sales manager added that with no additional cost without a problem. So it was a really good and informative no-pressure sales pitch.

I purchased a house for the first time so we wanted a security system on the house. Based on the reviews online, we decided to get Frontpoint. Their reps helped me narrow down exactly what I needed for my house just based on me describing it. I’ve had to call once or twice for a better spot and they were able to fix it right away. There was also a time when I needed to have my main monitor pushed out and I had to get the carbon monoxide sensor synced up. I just called in and whoever they linked me to for that got it done in a minute or two.

I was a first time home buyer and I wanted to do it right. Having a home security system is a thing people do these days, so I chose to get one as well. I went with Frontpoint because I liked the flexibility of their iPhone app and I could build my own set, piece by piece. My interaction with their sales representatives was pretty nonchalant and was very informational but it felt like I knew a lot more leaving the conversation. I customized my service package and it started when I was asked about the size of my home and how many doors I have. Then I built my system for my need needs. I have a dog at home so I couldn't do a motion sensor and I had to get the right number of glass breaker sensors depending on my windows.