Frontpoint Home Automation Reviews

I've been using Frontpoint for about a year. Being able to control the security device through the app is great. Their team is outstanding and I haven't had any problems with them. That's why I've already recommended Frontpoint.

Frontpoint had great reviews online so I signed up with them. Setting up the device and the wireless camera was easy. Now I get to control it using the app, which is simple to use. I'd recommend Frontpoint.

It's been almost a year since we had Frontpoint and it's been a great experience. We wanted our front and back doors protected but our main focus was our autos. We had moved into a new home and got the wired cameras right at the time when Frontpoint was changing over to the wireless cameras. However, we had not installed them at the time it happened and they've been broken into but it was not Frontpoint's fault.

Frontpoint is an excellent company. We've had them as a security provider for our barndominium, which is far out in the country and half away from our home, for three months now. Their device is easy to install and consumer friendly. When we ordered everything from them, we had a very good response and we were able to send back the little monitors we ordered because we can’t use them as we don’t have internet on that place. And so far, we don't have problems with any of the equipment. Also, everyone from their team has been helpful when we call. They were very good and able to answer my queries.

I’ve had Safeguard as my security provider before, but I switched to Frontpoint since I could install it myself and you can’t smash the console without a warning going on - It was a feature that the other competing company didn’t have. Their team has been good from follow up, to startup, to additional order, and to the reorder process, and it’s better knowing my house is secure. I connect and see everything live, and get notices on where I have the devices setup. Everything’s been easy with Frontpoint, and they’re unbelievably fast. The alarms were set off three times by the workers, and I get a call within 10 seconds which is amazing. I can’t judge what happens if there was an issue and how fast the police would be there, but the experience has been good and I’d recommend them.

It's been three months since we installed Frontpoint and everything is going smoothly so far. I like the mobile app. It's awesome. I always feel more secure when we leave the house. The last time, I had to leave the door open because the maid was going to come and I was able to see when the maid got there. It's nice to be able to track people going inside my house.

I’m very happy with Frontpoint, our first security provider. A family member have used them before and recommended them to us, and now we've had Frontpoint for 2 years. They have a very easy and user-friendly website. Their customer service is amazing. We've set up several things and every time we talked to them on the phone, they’re just phenomenal as far as walking you through anything. They’re really good.

I use the mobile app and it's good. I've gotten in touch with Frontpoint's team and everything has been fine so I'd recommend them.

I had my Frontpoint system up and running within an hour of getting it, and was able to use all of their smart home features, which were really good. I had to call them when I added a camera and some of the keyless door locks, and their team was helpful. Frontpoint had to help me several times, making sure that my system would connect back and forth with different devices, and it’s also good to have someone on the line with me who knew what they were doing. I feel safer with my alarm system around, and I also like to be able to look on my app to see if I locked my doors. I went with Frontpoint because of word of mouth and favorable reviews, and I had excellent experience, phenomenal customer service that is second to none.

I have Frontpoint Home Automation for 4 months now and I have no problems at all. The installation went well and the people were great.

Setting up Frontpoint is relatively simple. I have four wireless cameras and it's good that I am able to control them through an app. I had an issue at one time where my router on my computer system really couldn’t handle the extra traffic so I talked to them about that and they recommended upgrading my router. I've had them for six months and I recommend them.

Frontpoint's team was great when I called to get some questions answered and that's what made me decide to go with them. Setting up my Frontpoint device was an easy process. I’ve been using my system for three months now, and I’m happy with my experience.

Frontpoint Home Automation is simple to set up, has good customer service and there is nothing I didn't like about it.

Frontpoint had a better technology package than others in terms of access through mobile phone and it's been 90 days since I've started using them. I have cameras and locks through them which was very easy to set up. I was also really pleasantly surprised and pleased with how their staff assisted me. The manager definitely was working with me. I had a weird issue with my own house where I might have required two systems but they didn't try to push me to do that. They tried to figure out if there was a midway solution, so I thought that was great.

I've had a good experience with Frontpoint Home Automation. I'd recommend them.

I have Frontpoint for about six months now. I've used its automated lights feature, but only when I'm not in the house. For instance, if I go on vacation, it'll be nice to control my lights. But that feature is one of those things for $50 that I thought I shouldn't have bought because I don't use it often and I can buy a $5 timer at Home Depot to do the same thing. On the other hand, the device is easy to set up and has the monitored smoke alarm, which is my top priority when it comes to protection. And the Frontpoint people have all been great.

We've had Frontpoint for 14 months. We liked the idea of owning our own system rather than renting the equipment. Setting it up has been quick and easy. We have the automated lights and it's great that we could control it with an app. Their people have been great as well. We called them and they helped us set the lights up when we got the new controller. Another time when we had an issue with the motion detector, they walked us through getting it to function correctly. Frontpoint has been incredible. We have recommended them to friends.

Frontpoint Home Automation's customer service is great. If you have any issues, they handle it right away. There are no problems sending stuff back if they're not working and they send a replacement back to you in advance of receiving the old one. That's the way their customer service works. I'm very happy and satisfied with them.

We have an extra home in Tennessee and we needed security while we're not there so we got Frontpoint. They've all been very helpful. When we set it off on purpose, the man on the phone was very adamant at the fact that I had to say over and over again that everything was okay. Even though I gave him the password, he kept saying, "Ma'am, are you sure everything is okay?" I was surprised that they asked many times which is a good thing. I said, "Yes, everything is fine. My husband set it off accidentally." I totally appreciated it and it wasn't annoying. If somebody was holding a gun to my head, I have to say yes many times as well. The only frustration was they didn't explain to us that we would need internet hook-up to use the cameras. We're not there so there's no sense paying for internet hook-up. Other than that, setting it up was relatively easy - hook it up, turn it on, and it's there.

I liked that I can set up the security device myself so I got Frontpoint. I've been using them for about 2 years and I also like their smartphone features.

We have Frontpoint for 3-4 months now, and I'm happy with the wireless camera in the sense that it works and I can see when packages come in. However, it's not as high resolution as I would like. When there are false alarms, which mostly have been my fault in forgetting to disarm when getting home, Frontpoint calls me.

I won't be happy with anybody else aside from Frontpoint because I don't like those hardwired systems that run all through my house. I hate them with passion. That's why I like the wireless technology of Frontpoint - that's number one in my books. The only glitch I had with them was regarding a promotional deal which was resolved in the end. When three parties are involved (Amazon, Angie's List and Frontpoint), things can get muddied. That's why the office that handles promotions needs to have more pep in their step because their communication with each other is broken. If you’re going to have promotions, make sure it’s solid and that the customer is aware of what delivery method is going to be used.

It's been a couple of months since I've started using Frontpoint as my home security service provider and I've recommended them already. We got a regular camera and the device was easy to set up. However, when I signed up, they said, "You're gonna get a $100 eBay or Amazon." But we never got anything. I can use that to purchase the automatic door that I wanted. So I was thinking if they are they just pulling my chain.