Frontpoint Home Automation Reviews

My research on the web said that Frontpoint is the best system so I bought it. I am building a second house so I want 24-hour surveillance. The Frontpoint system gives me a certain comfort that this place is protected. Customer service, so far, has been good. I had a problem with one of my motion sensors and they helped me fix it.

Based on the reviews that I read on the Internet, Frontpoint sounded like a good company, so I went with them. Installing it was easy. I use the app on my phone, I can go on and check to see when the door is opened or closed. I had to call the Frontpoint team a few times for different things and they have been very helpful. Frontpoint has been great and I'm going to stay with them.

I liked that Frontpoint's service was cellular and it didn't go through the internet. I still have a few issues, but setting the device up was very quick and easy to do. I bought the system for the cameras and was using it to be able to record what was going on in my house. It would be great to have an option to buy more storage once I record a certain amount of transactions and have used for monthly allotment, but anyway, since installation, things that used to be missing in my house are not.

The whole point of getting the Frontpoint system was to have some peace of mind, and we've been pretty satisfied with it. I have been with them for nine months now. Installation of the system wasn't hard and their team has been good when we have called them.

I first heard about Frontpoint Home Security when I did my due diligence and researched after I was broken into. I went with Frontpoint because of their pricing and the reviews and I've had them for almost a year to the day. Setting up the Frontpoint device is very seamless and easy. And, it's great to be able to control the cameras through my phone, but I don't like the limited amount of clips that stores online per month. I live near a road and it picks up motion and records that clip for every car that goes. Then the next thing you know, my storage is full. And, six months after it's installed, I had a second attempted break-in. They came in and the motions went off and they left so fast that they broke my front door in trying to get out. And they got nothing so it saves me. It's a great system. I have full faith in it and I have recommended it to a few people.

Frontpoint came to my attention as I was doing some online research on top security companies. Now I've been using them as my home security provider for six months. I have two cameras set up which were easy to install. The Frontpoint system gives us good peace of mind.

It seemed like Frontpoint was an easy installation but it was hard in some of the windows. We've been with them for a year and we have their wireless camera, but we'd like to have their automated lights later on. We also get to interact with their staff whenever the alarm's on, and they've been quick and nice. The problem we have though is they sometimes tell us that the sensor is open, but it's actually not - it could be because of the sensor or the internet. In the beginning, it was a hassle for me because I had to go back home, but it's okay now and I'd recommend them to a friend.

Installing the Frontpoint device was mostly easy. We have a couple of the lights installed with a switcher and occasionally, I have trouble getting a signal. We turn the light off and it wouldn't turn off, or turn the light on and it wouldn't turn on, then a minute later, all signals turn off and on several times in a row. My biggest complaint though is that the digital control panel is underpowered and sometimes will stutter when talking. I'll be hanging the button and it will take a second or a couple for the button before it goes "Press to register." There's a delay and it doesn't feel like I'm on my iPhone. Also, sometimes when I'm pressing the panel, the screen will twitch, distort for a second and come back. On another note, Frontpoint had to get tech support to help hook up one of the things that wasn't hooked up and their customer service shipped us out a new connector for one of our electrical door sensors because the battery came out.

We've been with Frontpoint home security for half a year. Our pre-sales interactions with the team at Frontpoint were okay. But the support team took a few weeks to correct the minor typos that were made during the set-up of our accounts. However, it was very easy to set up our security device. I've tried the camera for our front door and it was okay. Since setting up our Frontpoint system, my wife might feel more secure, but it hasn't made a big impact on our lives. In terms of efforts to maintain, it's been very hassle-free, so I haven't thought about it an awful lot.

I've been using Frontpoint for a year. Installation seemed fine. The camera system is great to install. The connectivity was exceptional. Though, I had issues with the 3M sticky things for the door as I have all-natural wood doors in my house. One time, I shut the door and left, had put the alarm on, and as I was driving in the city, I had a call saying that my alarm is going off. Apparently, when I shut the door, the magnetic piece had fallen off. That is my only disappointment. That cost me because in Canada, I had to pay our police services $75 for the call out. But everything has been very good. I have had only one billing issue, likely my fault. My Visa was a little over only because I had to pay the $75 for a little magnetic strip that fell off when I closed the door. I want to make people that are purchasing the system aware, to be extra vigilant when putting the adhesive up to make sure that it's placed correctly.

Frontpoint Home Automation is good. I recommend them.

I read a lot of online reviews and Frontpoint always came up front. The first time I called Frontpoint, I tried to get some information but they made me buy the product. I'd already researched the alarm before I called them and their sales team was good. Set-up was easy and good. I use the automated locks and wireless cameras. The concept is good but the implementation can be better. The last time my cleaners were at my house to clean it, when I tried to open the lock remotely using the mobile app, it didn't work. On the second or third attempt, it opened. I don't know if it might be a delay. The mobile app notification is pretty good though and I like it. Whenever someone unlocks my door, I get a notification in my mobile phone. Now, managing my home from afar is very easy and it gives me peace of mind. Customer care is good too. When I call them for anything, they do it right away. Frontpoint is a better choice for security systems.

Frontpoint has been my home security provider for a year. I have called Customer Service once, and the reps were fine and solved my problem. However, I bought some additional sensing devices but the system will only take ten different units before they start charging me extra. So I still haven't set up the system with the additional sensors that I'd like to have, because it gets too expensive.

It has been a very refreshing experience with Frontpoint. We've been using them as our security provider for our business since June of last year. We have a wireless camera which I really like because I'm able to see who's at the office when I'm not there. Their customer service has always been very friendly and prompt.

It's been eight months since I've had Frontpoint and I have cameras inside and outside along with door locks. It was easy setting the system up except that we live out in the country and our wifi is not the strongest. I had troubles with my outside cameras so I had to put a wifi booster in the garage to boost the two cameras. I also wanted to set the motion sensors up so that when I push it on “away” and I'm not there, the motion sensor will come on and any time that there’s a motion on the cameras, I’d be texted.

We moved into the new neighborhood and my friend told me since we're moving, we should put a security system. We've been using Frontpoint since July of last year. My friend installed everything when we were gone on vacation. It was easy for him because he installed everything at his own house. I've tried the wireless camera and it's nice to control it in an app. I check from time to time to see if the kids or the wife is at the house. It's nice to have the system.

We bought a lake place, got broken into, and the next week I started looking for some type of security system. I was looking on the internet and Frontpoint seemed to rate better than most, and it ran off of a wireless cellphone type of signal, which is what I needed at the lake place that we have. I figured this was an easy thing to do that might help with preventing another theft.

I was going through a rough time with the company we had before and the gentleman I spoke to from Frontpoint was really very nice, knowledgeable, and walked me through everything that had to be done - he was absolutely wonderful. I'm very pleased with their service and would definitely recommend them.

Everything in the installation was easy except for the camera. Getting the cameras to take photos was a nightmare. Eventually we were able to make it work. It's a nice peace of mind when we leave the house with the Frontpoint.

We've had Frontpoint for almost two years now and setting up the security device was very simple. My husband did it and it didn't take him very long. We have the automated lights and the camera and we love them. The Frontpoint team were always courteous and I know that when there's an issue, people are very quick to respond. Overall, it's been a really good consistent experience and we feel safer and have fewer worries with them. Peace of mind is very important and Frontpoint certainly lends itself to that.

It's been about five or six months that we've used Frontpoint. It was super-simple to install. The contact points are all done with an adhesive back and so far they've stayed and worked great. The Frontpoint team helping me to install new products over the phone was great. They are excellent at helping us if we had any questions.

In my mind security system is one of those things you need to purchase but don't need to worry about. You just need to know it's there and it's operational when you need it. And I found that Frontpoint was that. Frontpoint's device was very easy to set up. I have the wireless cameras and it's great that I get to control them through one app. It's one of the selling points for me, why I went with this company. Their team is very courteous too and since the system was set up, I feel safer.

I've had Frontpoint for about six months. It was relatively easy to set up. I feel safer having a sign in front of my house that says I have an alarm system, but I had it with the system I used before Frontpoint too.

When it came to protection, we wanted video, the doors and windows secured, and the surveillance stuff recorded. We were searching the internet to see who had the cheaper price for the same type of thing we wanted, and decided to go with Frontpoint. We had the wireless cameras and it was easy installing them, and it's very nice that we can control them through an app. My wife has an Android and Apple device, and we've used both phones and they worked well. One time, the camera disconnected from the internet, so we called for help and it was easy to reprogram and reset it.

I got wireless cameras of Frontpoint for my business and their service is very good. I have spoken with their reps when I was setting up some things online for my profile. I had a few questions and they were able to answer them. Since having the system, I'm more at ease knowing I'm able to view my office when I'm not there and know that if anything goes wrong, I get contacted right away.

Frontpoint was rated high on reviews that I read and a friend of mine said it was great so I got them. It's been two years and three months now. It was very easy to install. When one sensor didn't work, they sent one right out. I had two wireless cameras and it's great that I can control them through my app. But I wish it has some type of recording, if only for a day. I call them occasionally when a sensor goes bad and they're are typically positive and friendly.

I have nothing but positive things to say about Frontpoint. I used to be with ADT for years, and I should’ve switched earlier. I like Frontpoint a lot better. I like having cameras and the remote access. During the times when I had to call them, I’ve never had a bad experience. They have unbelievably good training there. Everybody is so friendly. The installation was easy because everything was wireless and self-explanatory. I’ve always had an alarm system, but I like having Frontpoint's system and being able to look through their cameras. It’s a better service than what I was getting. I can also look at the cameras on my phone or iPad. It’s been a pleasant experience with Frontpoint, and I’d recommend them without question.

Frontpoint is a little bit cheaper compared to other companies and their customer service was very responsive so I decided to have them. I've been with them for six months and I'm very happy. Setting up the security device was very easy which took me 15 minutes total. Just open up the equipment, plug it in, and then call their toll-free number, and they take you through the setup. The representatives have been great, friendly and able to answer all my questions. Their remote access works great too - very reliable and easy to use. When we're out of town, we can turn on some lights now and then and it looks like we're home. We have had a couple of friends sign up after we did.

It was easy to install the system even though I needed to contact customer support. The reps at Frontpoint are friendly and I like the ease that Frontpoint provides. I have been using it for about 7 months and have also tried using the automated lights feature.

Frontpoint is very user friendly and I’d recommend it.

I didn't know anything about home security so I've been researching and checked out different websites and across the board, Frontpoint's reviews were really good. It only took my husband 10 minutes to install their security device, it was really quick. Our system includes the light control and it's great because I have a different schedule. I come home first, it's usually dark and I don't like that. It's really nice that I don't have to rush in to turn on the lights.

There was a lot of frustration in setting up the Frontpoint security device during the two times that it was done, because of the software being unable to find what it was supposed to. The same thing happened when I set up the initial cameras and when I got another camera after that. I think it didn’t use the browser that I use, and then something broke down during the testing. It took a while before everything was ironed out, and it felt to me as though the IT people didn’t have their act together. The first person whom I spoke with was unable to figure out why it wasn’t connecting and had to pass me on to a higher level of technical support in order to get it worked out. It took me over two hours online, both times, to get it fixed, and I wasn’t happy with that at all. Anyway, I have the wireless cameras and I use my iPad, iPhone, PC, or Mac to control them.

Frontpoint has been very good. I installed the sensor backwards and it wasn't going off. When I called them to find out why, they answered my questions right away and sent me new stickers because it wasn't sticky anymore after I tried to take it off.

Because somebody I knew had it I decided to go with Frontpoint and it has been a wonderful experience. Setting it up was very easy and they work good. I like the fact that I've got a remote door lock on my front door that's compatible with the system. I have fewer worries since its installation.

Frontpoint has been our home security service provider for six months. Setting up their device was easy, they have the best customer service ever. We haven’t tried their Smart Home features, but that’s our next step. Our experience with them was unexpectedly great.

I've had Frontpoint for at least five years. However, I'm thinking about looking into another company only because we have two accounts for our two houses, and I seem to be charged a lot. As I signed on with the last one, I talked to the person and he said, “Well, we can do something about that.” so they lessened the first one, but it is quite expensive for both of them. Also, I have done as the Frontpoint team have instructed and sent back something because they sent me another thing and it didn't work. A couple times, they didn't put it on record and so, it wasn't given credit to me. I had emails or texts that I hadn't done this or that and then when I called, they looked it up and said, “Oh yeah.”. That would be the only problem that we had but they were friendly and courteous.

Compared to our previous home security service provider, Frontpoint is more enjoyable and we're not locked into a contract. We've had it for over a year and a half now. Their team is great, helpful, always make sure things are taken care of and if something doesn't work, they send out a new piece of equipment. It was also seamless and easy setting up the security device. We had the automated lights and wireless camera and it's very convenient and useful that we can control them through an app. With Frontpoint, there's peace of mind.

There were times when the Frontpoint system would’ve been easier to install if they had been honest with me about how the transmitters transmit. But I went through the hoops of trying other products with them multiple times before they finally decided I need a better transmitter. It was a go-around. Therefore, I didn’t bother trying it again.

I've used Frontpoint because I saw they had good reviews online. I've had them for six months now and it's been good. I had to call them a couple of times to sort out some issues and they were very helpful. I also tried the wireless camera feature and it's very handy.

Award-winning customer service and really high online reviews made me decide to choose Frontpoint. I feel more in control about certain things with it and it gives me a peace of mind. Setting it up is fairly easy, but there are few complications with regards to the distance between certain controllers that made it a little bit more difficult. The control panel needs to be connected to a power and the fact that I need to do that requires a little bit more ingenuity if I want it to be aesthetically pleasing and Frontpoint is one of the more expensive services.

We chose Frontpoint because of their cellular connection and their wireless infrastructure. I didn’t buy any cameras, but I bought one of the lighting modules and they work fine. I also like being able to control the lights through one app. I feel better now whenever I’m gone because my house is protected.

Before we moved to South Carolina we researched for top customer service and alarm systems that was in the area. We used to have an AT&T alarm system but we couldn't use it anymore since they were not a provider there. Frontpoint got up first so we chose them as our provider. We've had them since July of 2015 and everything has been great so far.

Frontpoint is very easy to deal with and very supportive. I chose them because of the reviews. Installation was very easy. Controlling the cameras through the app is very good.

Frontpoint's a fantastic system. I went with it since it's a superior system, with more modern technology at a reasonable cost. Setting up the security device was easy. I have the wireless cameras, lights, and the thermostat, and it's very convenient being able to control those through one app. Frontpoint's team was courteous, friendly and prompt with their response. I feel safer and have more ease of use in setting and disarming the alarm. I've recommend it to two other folks who also bought it, so they're also happy.

Overall, I liked Frontpoint. Their customer service is great and they've always responded if I had any issues.

Setting up my Frontpoint security device was pretty easy. It didn’t take very long and the phone support was really good. After about an hour and a half, everything was set up. I’ve been using it for 10 months already. Their automated lights work really well, and I think that it’s great how I’m able to control it through an app. Having the system makes me feel more in control over the home as I’m able to check in when I feel we have problems there such as the heating system or how it’s going. It’s good to be able to check in. Frontpoint is a really good product. And with their support, I don’t think I will be having any problem returning anything if I needed to.

I've used Frontpoint for a little over a year and I went with them because of the options that they offered with their package and since they had an excellent customer service rating. Their team is always very friendly. Also, I had a couple of issues that couldn't be solved by the first tier technicians, so these had to go off to the tier-2 technical support, and they were able to work out all the problems. Further, I've tried using Frontpoint's smart home features -- cameras, thermostats, and lightings. They're excellent and extremely easy to work with and set up. I definitely would recommend them.

I'm extremely satisfied with Frontpoint. It's a good system and I feel comfortable with it. They have no wires and they're on the cloud, etc. and other companies follow them about those. They also don't come into houses to install. I have cameras and I go online with that. I activated my system and deactivated it from online. I can go online and look at my house when I want to. It's cool to be able to do it, even though I don't have to do it, even if I'm on the other side of the world. But I haven't done the locking thing for the house yet, or the thermostat, but we'll wind up doing those.

Frontpoint's prices seemed very affordable compared to what some of the other security providers were charging, and I also liked that nobody has to come into our home to set it up. We could install it ourselves, and it was the easiest thing I've ever done in my life. The customer service is awesome, and whenever I have to call up and talk to them about an issue, the person that answers the phone is usually the one that can solve any problem I've had. I have three wireless cameras and also purchased one of the light controls but haven't been able to install it yet because I've been away for the holidays. But it's awesome that I could see my cats eating their food when I'm on vacation.

Frontpoint offered the best that's why I gave them a call and they told me everything about their product. Setting up the security device was very easy. Everything is wireless. A couple of times the sensors went off by accident and their staff gave me a quick call and everything has been good. I am very satisfied with the product knowing that my home is safe while I'm out, that I can check up on it at anytime via the app and that the motion sensor will report traffic that goes by. I have fewer worries since having it. If anybody walks up to my home, I'll get a good recording of it and I know that if any of the windows or doors get opened, it will trigger the alarm. I like the great service and product. We've told families and friends about it and that it's very easy to use than other brands.

It's great that I can call Frontpoint and then they walk me through my issue. They're always there for me and if I need them, I call and they're very helpful. It's been a good experience.

I've used Frontpoint as my home security service provider for about six months. It was very easy to set up the device and I got a few phone calls from their team, mostly when we activated the alarm. It was a straightforward interaction and I'm satisfied with my experience with them.

My experience with Frontpoint has been quite good especially their customer service.

We had a security system before but we weren't happy with it. Now we are and we have fewer worries with Frontpoint. We've been using it for less than a year and it's a good product. We had a little problem with the camera in getting it not to take pictures of the ceiling. I put that in a written survey which we got on the internet and they called us. Their customer service is excellent and wonderful. I have recommended them to a friend just this morning.

Frontpoint has excellent technical support and customer service. Their people are well-trained, educated and have the answers and the ability to solve problems.

I did a little research and Frontpoint seemed to have good reviews, so I went ahead and called them, got a quote and signed up. Their team helped me set it up and answered my questions but it's pretty user-friendly. Also, I like that I can control the lights and cameras through my app. It's been a good experience.

The actual sensors were not too complicated. The problem was the cameras because whoever sold me the cameras told me that they were powered over internet connection and they ended up not being that way. So by the time that everything was installed, we realized that what they told me was wrong. All the ceiling was closed so we wouldn't be able to open it up and do the wiring of the cameras to run power through it so I had to return the cameras they've sent me and buy my own cameras. For a month, I didn't have any surveillance in my business. That was the first thing.

We checked around and Frontpoint seemed to be better than ADT and anybody else. We have the app to control lights or cameras in our remote house and it's terrific. We’ve had a few low temperature alarms and needed help and they’ve been very, very helpful and solved our problems. Frontpoint is a professional company and we’ve been very pleased with it.

Effective, very professional and very quick. They did a great job! I have already recommended Frontpoint to numerous people.

I was reading reviews online and Frontpoint was always number one. Setting up the system was very easy and the customer service is very helpful every time we've had issues. We just had the hardware, the main monitor went down and they overnighted this one and immediately solved it. So they've been great. Frontpoint has been fantastic.

I had ADT before as my security provider but it didn't give me options when it came to the different things I could have without them drilling or making holes. Now it's been 3 months since I started using Frontpoint. Although installing it was relatively easy, I had a little bit of an issue with the backdoor. I had to layer a couple of the stickies to make it work. I also had a situation where the keypad froze a couple of times and I ended calling in. They got me a new one quickly and that was a plus. I also have a wireless camera where I had a hard time getting on through Linux from home. I had somebody walk me through it, which was helpful. Overall, it was good.

I recommend Frontpoint to all my friends because they’re very good. I had them for our house first, then when we opened a business, we utilized them there as well. Installation's easy.

Setting up our Frontpoint device was pretty easy as it was self-explanatory. We’ve had them for about five months, and so far, the only drawback we've experienced was that their camera still needed a path to be plugged into an outlet. And because that didn’t work out for us, we had to return it and go with another free service for cameras. But other than that, Frontpoint is un-intrusive and friendly. Even their team is friendly.

I was looking for the best security system and Frontpoint had the highest ratings and best reviews online. I've had them for three months now. They were my first provider and I bought it with a new home so it was kind of all-new. Setting it up was easy and it didn't take too long. I had someone on the phone with me and did it by myself. Their staff have been helpful and very friendly as well. The only issue I’ve had has been setting up because I have video cameras and they’ve been a little bit hard to configure. The software needed is not interfaced with everything, so I’ve had to use a different computer to configure my video cameras with it. But Frontpoint has been good so far and I’d recommend them to a friend.

Frontpoint had good reviews online and I like the type of system that it is. Setting up the security device was easy and I use most of their features except for the cameras. I've talked to the team at Frontpoint a dozen times, they were able to answer a lot of my questions, and they're great. I’ve had one or two experiences that were mediocre but for the most part they were substantially above average. The only thing is to me there is a difference between Frontpoint technically and the security versus the company and the customer service. They have outstanding customer service but the technology needs to expand and improve.

I didn't like the services from ADT and so I went with Frontpoint since the web reviews indicated that they had real good customer service. Setting up was easy except the video camera would not link wirelessly. I spoke to someone at Frontpoint for a long time but he was not able to help me to get it to work wirelessly so I had to hardwire it. So far the system seems to be working fine so it guards the place when we’re not here and I have recommended them.

I love the video camera access. I mainly got the program from Frontpoint because I have a dog who recently started having seizures and when he has seizures, he's extremely vicious after until he gets out of his state so I have cameras around. But I also love its security if I should need it. It was easy for me to get it started and to use it so I'm quite happy with Frontpoint.

I did tons of research for about a week until it was down to Frontpoint and Protect America. The two have very comparable packages, I think the hardware was sustained. Protect America has a lifetime warranty on the hardware while Frontpoint only has three years. But what put Frontpoint over the top was that licensing agreement with Alarm.com that makes trustful. Plus, as everybody knows, Frontpoint customer service is really good. Every time I call, people are very friendly. They’re nice and polite, and they actually listen to you.

I'm really pleased with all the cameras and all the equipment of Frontpoint. I've been using them for about a year or so, and I haven't used any other before them. I went with them because of the wireless connectivity, all the equipment, all the sensors, and the fact that it's easy to move around. Setting it up was very simple too. We were done within a couple of hours with pretty much everything--all the cameras and all the sensors. I have the wireless cameras. Operating them through the app is very easy, and it has very good resolution. I feel more confident now since I like to see what's going on around my house and I get to do that with the outside cameras.

I heard about Frontpoint from a friend at work. They have been my home security provider for six months now. Setting up their security device was an awesome experience. Everything was just great. Everybody was willing to help me. I didn’t know what I was doing, but with them guiding me throughout the whole process, it was “painless”, I should say. I got a wireless camera too, but I haven’t been able to work on it. I just noticed that with their customer service, every time I call, I’m going to be on the phone for quite awhile either to read or sit down and explain what’s going on. But like I said, everybody is more than willing to walk me through things and not just tell me how to do it, making sure that I understand the process and the situation.

My overall experience with Frontpoint and setting up the security device were fine. Since setting up my Frontpoint security system, I feel more comfortable with our business. Although I haven't yet had the opportunity to try any of Frontpoint's smartphone features, I'm happy with them. So far, I've had very minimal interactions with the team at Frontpoint. In fact, our camera still needs to be set up, but this is my fault because I need to contact them. Other than that, the interactions I've had with them have been positive and professional.

My experience with Frontpoint has been very good, so far. They have been our home security provider for almost four months now. Since this is my first home, I checked online and read reviews, and it looked like Frontpoint was good with respect to wireless, so I chose them. The installation of the security device was really good. I also tried their smart home feature which is the automated lights. I bought three. Now that the system is up, I feel very confident.

I was looking for a security system and saw that Frontpoint had some good ratings. The person on the phone led me through setting up the whole service and it was fairly easy. It took a little bit longer than I expected but overall it wasn't bad. Now I enjoy being able to see the camera when I'm coming home and see what's going on at the house. We definitely feel safer now.

The Frontpoint home security system works. I am able to track it and watch it on my phone, and see if my door is left open, along with some other amenities that I purchased outside of that, which gives me the visuals that I was looking for, where I can see in my yard. These are additional purchases that I made so that I can have full access to my home when I'm not there. It was extremely easy to install my Frontpoint security device. I have the wireless cameras, the automated lights, and the automated lock. I like being able to control my system through the app. It's nice. But with our technology today, if somebody else knows how to get around, they can open your stuff as well.

I did a research online and found that Frontpoint always got good reviews. That's why I went with it. It was easy to order. But installing it was a little trickier than I thought it would be. I think it's because of the way the house was built. My husband took care of that, although, he had to call Frontpoint a couple of times to get things smoothened out.

My sister has Frontpoint and she recommended it to me. Setting up the security device was super easy and required little to no effort. I'm a big fan of the smart home features such as automated lights and wireless camera and being able to manage and control it through that one app. The people at Frontpoint are great. They answer all of your questions and they're very quick with responding when the alarm goes off. Since setting up my system, I feel much more secure with my house.

It was my first time using a security system and I originally was going to go with some of the bigger, more well-known companies. But when my work colleague, who is currently using Frontpoint recommended them and then I did some homework looking at some reviews, I decided on Frontpoint. It's very easy to set up. I like the whole idea of being able to do it yourself, deciding where everything goes and them being able to pinpoint where you put everything. This company is leaning more towards working with the younger generation of homeowners who are doing things from their phones and iPads. So for those purposes, it works out really well. When we call Frontpoint people, they've been very helpful and quick with sending over necessary items that we requested. It's been great.

I was looking through online reviews of security companies and found Frontpoint there. They have been my home security provider for 6 months already. Setting up the security device was pretty straightforward and easy. They have excellent customer support. I’ve talked to their customer support a lot because I started with the basic system and continued to expand it, and I never had any issues with anyone of them. However, when I purchase something and I use a different account, I have to go back and reset it to a standard billing account. That’s been the only odd thing for me—that I have like a default account where I pay my monthly bill but if I call in order to purchase another item, I give them a different credit card. But other than that, their customer support is probably one of the best.

My overall experience with Frontpoint has been pretty good, except I'm having trouble with my cameras. The power went out one time and now the camera won't come back on. I had to drive four hours to reset the camera. But other than the camera that's not working right, everything else is great. One of the options that I like about it is being able to view while I'm not there and see what's happening. That's pretty important.

Setting up my Frontpoint security device is easy. We have a camera and a light that's controlled as well, and being able to manage all those is a great capability. They haven't implemented it in the best way yet because one can only control the schedule for the lights via the web, not via the app. Right now, for instance, we have our light go off at 11:00 every night. So if you're gonna be out late, there's no way to say "Don't turn it off at 11." We had to wait until 11:30 or 12 from your smartphone. I'm more secure since setting it up. I have more information about what's going on in the house since you know everything that comes and goes.

I thought Frontpoint's way was a cheap way to set up a security system with it sticking on the wall, but then I realized it was the most convenient way so they don't have to schedule an appointment and everything is stuck on the wall like it's supposed to. The person who helped me set it up was nice and friendly and the initial package that got through Angie's list was the reason why I went through with it. There's a great offering deal at the beginning. I got a lot of discounts on my equipment.

Our Frontpoint system is not working really well. The garage sensor keeps coming on and off. Their customer service is good but if they can't solve the problem, I can only call so much. We've told them about our problem and they said to change this and that, but it just doesn't seem to be working. We spent $2000 and bought the system because we have a one-year contract. We're gonna use it and then after that, we're just gonna stop the services.

I was researching online for different home security systems and found that Frontpoint had some real good reviews from different websites. It’s been a year since I’ve used it and I'm really happy with the system and their customer service. Setting it up was really easy too. They sent everything I needed. I went and put all the sensors on windows and doors and call them to activate everything.

I chose Frontpoint over other security providers because they had really good reviews and the price was good. It was easy setting up the Frontpoint security device. We don't have the wireless camera but we have a wireless light and we use it all the time. I like the app too. The only thing that annoys me is that I actually can't turn my lamp on with its own button, its own switch. Everytime, we were sitting in the dark next to the light, and I have to go find my phone to turn it on. I could go to where the panel is and turn the light on there. Besides that, they were easy to deal with. If I had a question, they answer right away and everything since was positive.

I have heard about Frontpoint from a friend and have used it for about six months now. Setting it up was basic. I've had the video camera but not the lights. Overall, Frontpoint is fairly easy-going and straightforward.

I've had Frontpoint for a year and it's been good. Setting it up was very easy and the customer service was really good about explaining things and very quick about responding if there was any issue. I'm also able to control some of its features like the automated lights through an app, which I like a lot. Frontpoint is easy to use and overall, I'm very satisfied with it.

So far, so good with Frontpoint. I'm very happy. I researched online. Their reviews were superior to the competitors. I did not have another provider before and now I have used Frontpoint for less than 6 months. I just needed the security and the peace of mind that it brings when I'm not there since I was broken into shortly before I installed the system. Frontpoint security device is just working well so far. I've actually used it beyond the limits that most people would use it for. I do use the light modules. I do not use the camera.

I have used Frontpoint as a home security service provider for a couple of months. They're rated number one in our area and setting up the security system was pretty easy, but I'm not done yet. I ran out of time because I went out of town for a month, but it had stood up and it works.

My experience with Frontpoint is pretty good. I heard about Frontpoint on a website. I've used them for about eight, nine months. Their customer service usually can help me solve the problems. They are pretty patient and very friendly. So, it's good. We can use our apps to control the lights or like a remote control. It's very user friendly. I'm happy with the experience.

It was easy setting-up the Frontpoint System and having it gives me more peace of mind. It's easier to keep an eye on what's going on and who's coming in or out of the house. I use the camera and like that I am able to control it using an app. It's what I was looking for. Their staff at Fronpoint are also friendly. They're a good company but their prices could be a bit lower.

I've used Frontpoint as the home security provider for two years. The house that we secure with them is a vacation house in a rural area.They were listed as the best for that type of location at that time. Setting up Frontpoint's security system device was very easy and took only less than 20 minutes. We use their home features all the time and I love being able to control the lights and cameras through one app. Our own house has a different but similar coverage but now, we're using Frontpoint for it because of that app. I find it unbelievable to know the status of a place that's almost a thousand miles away from where I live. One time, we've had somebody go up there and I got a text message immediately. It showed me the picture and I was able to forward that within 5 minutes. They never entered the building.

It has been a fantastic experience with Frontpoint. We heard about Frontpoint through a friend of my wife who mentioned to us that he had shifted to them and had a good experience with their customer service and their system. Their pricing was also competitive, so we decided to use them as our home security provider and have been with them for approximately seven months now. We had some initial positive experiences with respect to acquiring the initial system. I use the wireless cameras, and I use the Frontpoint app and I can see everything and do anything I want. It's for a second property that I own, so it's comforting to know that I could always check up on my property when I'm not there.

Frontpoint was number one rated over the other ones but installation is really difficult. Our doors are really thick. They had to send us a bunch of stuff like the stickers didn't work right, we put them on wrong so they had to send us more. We want it to be cordless. We thought it would be able to be on the wall without cord and that we upgraded to the one that we thought it didn't have a cord and it still did. And then we tried to put it together and something came out and then we had to get a new battery. I don't know what happened exactly. I'm not technical but something was removed like a wire accidentally and then we had to have them send us another one. It took us about six to eight weeks to get it up and running. But other than that, they're very helpful. They had great people to help us get everything done. I would continue on with Frontpoint except the installation.

My interactions with the Frontpoint team have been good, but I was misled when I bought the system. I don’t have good cell service in my house. It was a big concern for me and I told them that, but they said that it's not a problem. However, it has always been a big problem, so they upgraded my control panel to a broadband one, and it’s better, but sometimes, there is still a delayed reaction when I try to turn the alarm system off or on. Since they put the new control panel out, I had another window sensor that is not working, so I needed to call back in to have it reset. Furthermore, their hold times are bad, and It takes an hour to call and have them, so I haven’t gotten it done yet.

I'm very happy with the Frontpoint experience. I've used customer support several times and they've been great.

I did a massive research online until I found what appeared to be the best company. We've chosen Frontpoint because they were more state of the art - they mail the equipment and you plug it in yourself. It's really easy. It's wireless and uses a cell phone technology. If I cut my landline, they won't wipe out the service. Setting up the device was simple as can be. The instructions were very clear, precise, and it was great. We have been using it for five years now.

Installing my Frontpoint system was mostly simple and positive and I like the system's smart home features. My interactions with their team have all been brief and positive. Frontpoint's been exactly what I hoped and expected.

Installing the Fronpoint system was simple. We've had a few issues and I need to get on a call. But other than that, it's been pretty good. The interaction I had with their team was also great. The only problem we have now is that our apps sometimes aren't consistent – it would say it's disarmed when it’s actually armed, and it's not reliable, so we always have to know what the status is.

Frontpoint has been our home security provider for 2 years. Setting it up didn't take long, it was pretty easy for me. I also use the smart phone feature where I'm able to control the automated lights and wireless camera through their app which is awesome. I get peace of mind with Frointpoint and I'd recommend it to friends.

I've had Frontpoint since June and I chose them over other providers because of their customer service. I’ve had no problems setting up the security system, and the Frontpoint team has always been able to quickly resolved all my problems with the equipment when it becomes dysfunctional. We also have the automated lights, as well as the mobile app, which I like because I'm able to manage and control the system. I only wish that the app would sync with my garage door, which requires a different setup. If they can do that, it'd be wonderful. We feel much more secure now that the security system is in place.

The home automation system worked the way it was supposed to. I would recommend Frontpoint.

Frontpoint was always coming up as number 1 when I did online searches to see who the best company was out there. I've used them as my home security provider for about a year now. We have wireless cameras and some automated lights and they work very well. Also, I like being able to manage and control a system like that off one app. My wife and I both use it and it's worked out very well. We both have more peace of mind knowing there's an alarm system in the house.

I've been using Frontpoint since March and setting up the security device was a piece of cake. I didn't even need any help because it has excellent documentation and it is very easy to do. I went with a different camera system because, at that time, their wireless camera was prohibitively expensive. And the Frontpoint team was great. I don't mind calling if I need them because they're always very helpful, professional and polite. And I feel a lot safer now having the Frontpoint system set up. I feel much better knowing that if the house was broken into, I'm going to know about it within a minute or two. And I have peace of mind.

Frontpoint has a very good security system which is easy to connect to. Everybody in my family is happy to have it and feel more safety. The only thing I've been having issues with is the recording camera. But other than that, I like Frontpoint.

I was unhappy with ADT service so I Googled the best service possible and Frontpoint came up as number one. I've had them as my home security provider since May and installing their security device was very smooth, time efficient and without incident. I have their cameras and the thermostat also. Moreover, their app functions flawlessly whereas the other situation I experienced was not flawless. Frontpoint's mobile app had zero issues and I love it. However, I need to call the Frontpoint team back during initial set up because I got a different Wi-Fi provider so I have to re-establish connection to my camera and I haven't had a chance to give them a call yet.

I have used Frontpoint since June. Setting up the security device took a bit longer than they said but it wasn't bad. I have used the wireless cameras. We're strictly operating on MiFi and so the cameras misses a lot that happens. I keep setting them up to get stuff going through my driveway and haven't had it report one thing in three months. There's something wrong with the camera. I've been on vacation and I need to call them and reset the whole system. The Frontpoint team is good when you need help. I feel safer.

I really enjoyed Frontpoint. I was sick of my security system then so I did a massive internet search, reading lots of reviews. Frontpoint kept coming up as the best, if not one of the best. Setting it up was easy. I did it all myself. It was minimal time and I got to put things where I wanted to versus having someone come in to my house, schedule an appointment and put them where they think they need to go. The nice thing is that Frontpoint gives the option to not go live for the first week. I liked that because I had one false alarm at 2:00 in the morning and it didn't call the police. But customer service called me which was nice and they sent me another one to see if it does it again, and it never did. It was kind of working out the bugs of the system.

We had a break-in to my house five months ago. I availed Frontpoint to make my wife feel a lot more secure. It’s been definitely huge for her, she liked the protection she needs. It was pretty easy. It was as simple as contacting them. They sent me their device via expedited shipping. It took me maybe an hour total to put everything together and get it all set up and running. I like their automated lights that I can control in the app. I can set it up so it looks like I’m living there when I’m gone and it works well. The lights would come on if there is an alarm. It was a really good experience all the way through. They didn’t try to oversell me. Everybody tries to upcharge you these days. If anything, they down-charged me and told me if I didn’t need something. Frontpoint is easy and efficient.

I really enjoyed the Frontpoint system. I love the cameras. It's all good. I would recommend them to a friend.

Before switching to Frontpoint, we used to be with another company that wasn't wireless, which is Frontpoint' s main feature that I like. Setting up the security device was quite easy, I did it myself. Now, I'm trying the wireless camera feature. I have two cameras, and it's cool. Having the Frontpoint system is very convenient. I feel safer and confident, now with the cameras. Also, I have my smartphone and iPad, so it can be accessed everywhere. I do recommend Frontpoint, I appreciate these smart systems.

I did some googling and found out Frontpoint is very highly rated so we gave them a try. Installation was fairly easy, though my husband did have to fix a couple of things due to a miscommunication. Their reps were on the phone with us the whole time however and really walked us through the process. We've had it for under a year at this point.

I have used Frontpoint Home Automation for 3 years now. I also have Protection 1 for my other home but I prefer Frontpoint. I like the cameras. I can have up to 10 cameras with my Frontpoint and then wherever it's located, my office or my home. On the other hand, Protection 1 wants to charge me an extra fee per month to have a single camera so I told them to forget it. The only reason I have Protection 1 at my other home is because my house was built when I bought it, it's all wired with Protection 1.

My experience with Frontpoint Home Automation has been excellent. I feel more secure after installing their system and would recommend them.

My house got broken into and that pushed us into having a home security device. I chose Frontpoint because of their good reviews and customer feedback. Setting it up was simple and easy, and I have been using them for about a year now. I use the automated lights feature through their app which is practical and handy. It's the first time I've used something like that and it's good. Since having Frontpoint, I leave the home a bit more relaxed.

I was using another security provider before Frontpoint. It was really old - I needed something more, those with cameras - and I didn't actually use that security system anyway. Installation of Frontpoint's system was only supposed to last 5 minutes but it took 15 minutes in my case. I had to be on the phone with a rep because-because I needed to buy this cord to connect my camera and then to my internet.

Frontpoint is a better value compared to my previous provider. It was easy to set up. I just have one thing. Sometimes when I toggle between my two video cameras, one of them won't work. It just says try again and it won't go between the two. So I needed to ask somebody about that at some point. But all in all I love it. I am going through a divorce right now and I had a spouse who had been coming to the house when I wasn't here. So it's really nice getting a text if anybody disarms the system. It does make me feel safer. And if I'm out and come home after dark, I know that nobody's been there since I've set the system. A couple of times my kids have not disarmed the system fast enough. The first time, a person called me and then this week I had an automated phone call. The person I spoke to was very nice. My experience has been great. Everybody has been very knowledgeable, helpful and positive.

I discovered Frontpoint by doing research on security systems and went with them based on the reviews that I read online about people’s experiences with them. I have used them for 3 months now and they’re a great company. It was easy setting up my Frontpoint device and their team has been very good.

I chose to go with Frontpoint because of the cost. Even though the monitoring was a little more expensive, the overall cost to install was a little bit less and the reviews were good. However I ordered the system sooner than I needed it. We are renovating the house and we were not ready to use it but unbeknownst to me, they started activation after many days so I've been paying for monitoring that I'm not using at all. It's disappointing.

We've been using the Frontpoint security system for 3 months and all the experiences with them have been positive. We chose Frontpoint because of the reviews and the reviewers highlighted the fact that the system was a lot more responsive, and it was more open in the sense that the system can work with any sensor I buy off the market. I didn't have to buy my sensors primarily from them. Both of that made the decision easier. Setting up the system was pretty straightforward - I got the sensors and called them up to activate. We have quite a few wireless cameras and the front door system. I use the phone app to look at the sensors which pick up the motion. It's a great app and a good system. It's extremely reliable and easy-to-use system. The main thing is we keep the system active often so it becomes more familiar with the sensors around it.

Setting up the Frontpoint security device was simple. The interactions I had with their people have been very good. I've already recommended them to somebody else.

Frontpoint has been extremely reliable. I've used it for 2 years and it's been excellent. Setting it up is easy that anybody could do it. I've used every possible feature that it has, from cameras, wireless, environmental protection, sensors, smoke and heat detector, carbon monoxide, door locks, everything. I used to have another security device, but it's uncomparable to Frontpoint. Their customer service is amazing and if something doesn’t work, they take care of it immediately, no questions asked. It's outstanding, safe for the family and everything works reliably. I highly recommend it.

I ended up checking Frontpoint reviews and most of the reviews were positive so that’s what got me. It's been three months since getting the system, and I enjoy it. Setting up the device was a little bit complicated because of the way my house is all set up and we had to get everything out of the way. My house is very large, 2700 square foot, so getting the motion sensors all match was a struggle. But overall, after we got it initially set up, it was easy to use. I work at night and my wife feels safer having the system. Once the alarm is set, she gets a notification if someone breaks in.

I did a Google search of a bunch of companies, and Frontpoint seems to be the easiest one to deal with in general, and had good reviews. When I started installing it, their service team talked me through it for 2 hours which was really helpful but I haven't finished installing it because I would need a laptop. So if I had one feedback, I would make it easier to install it with a tablet and iPhone as far as the cameras and completing the whole installation. They also called once when one of the sensors dropped off where I stuck it and let me know that one of the keys was open.

I did research on the web for the best home security systems and one of the three was Frontpoint. It was simple to set up, required no assistance, and it's been fabulous. We took the liberty of adding a video camera and we like it so much that we'll be picking up one or two more cameras. It's been a very satisfactory experience.

It's been 4 months since we've used Frontpoint for a remote property 300 miles away from our home. It's a good system and I feel more secure since we set it up. It was straightforward to set up the device, but some of the materials they provide must not have been tested enough especially the adhesives that they provide for the motion detectors since I'm having motion detectors fall off the walls all the time and this makes the police come out. I'm in trouble with the police because of it. I've called Frontpoint and complained about this and they said no problem, but there is a problem.

It took a few calls for me to get an understanding of the Frontpoint system before I purchased one, but the customer service people that I spoke to were very helpful and gave me a better idea. In the beginning I said, "Do I need that sensor for every window?" They explained it so overall I was very satisfied. Frontpoint is a good system and I haven't had any problems with it so far.

My house got broken into and I didn't have any security, so I went online and the advertisement said that they are one of the top-notch. And so far, so good. I love it. The fact that there are no wires and I did everything myself. When I hooked up my cameras, I called their customer service team and they were very patient and very accommodating. Since having the system I feel my home is more secure when I'm not there. It's been an enjoyable experience.

I've been totally satisfied with Frontpoint Home Automation and I would recommend them to anyone. Their customer service is amazing.

I called Frontpoint to inquire and was almost gonna sign up but then I realized there was a three-year contract and I didn't want to do that. And even though I called them first, they seemed a little overly aggressive in making the sale to me.

I have used Frontpoint for a few months and it has covered the areas of top priority. The process of setting up the device was very easy. However, I thought I was buying wireless cameras but found out it wasn't wireless. But overall, it's been pretty reliable for the type of system that it is. Plus Frontpoint's team would follow-up when the alarm was tripped inadvertently.

I have used Frontpoint for maybe a year and a half and my experience with them has been always wonderful. The setting up of the device was great and easy. We also love being able to control lights or cameras through one app. When it comes to protection, Frontpoint has covered areas of top priority. Since having Frontpoint security system, it has put our mind at ease. I also had wonderful interactions with their team. I would recommend them to a friend.

My experience with Frontpoint's customer service has been very positive. I've been pleased with their products and that's why I made an initial purchase and then went back and bought another thousand dollars worth of video cameras. That's why I've already recommended them to a number of friends.

I'm going on about a year with Frontpoint. We've used another security provider before but at another house, and I like Frontpoint a lot better. I did the installation myself and it took me no time at all. It was very simple versus paying somebody to install the exact same type of equipment and paying an installation fee. I have two wireless cameras and I have the light thing, but it doesn't work. It's the second one I'm on. The first one didn't work and this one stopped working, but I just haven't had time to mess with it. I've also had a problem with a camera that had to be replaced. Anytime I've called and had a problem with the product, they've been very responsive.

I went with Frontpoint because they got better consumer ratings than ADT and other security companies from Yelp. And my experience with them is good so far. I have used them for less than a year and only had some minor problems when the sensors fall off on the floor a couple of times because the tape is not strong enough. Setting up the security device was very easy, and their reps were friendly and able to answer my questions when I called them to discuss some issues. I feel more secure with the Frontpoint system.

Frontpoint's pretty good. Ordering and setup had been easy.

Among many service providers, I opted for Frontpoint because their security system is wireless. Setting up their device was very easy, intuitive and straightforward.

I’ve been with Frontpoint for a couple of years now and I’m satisfied with them.

We've had Frontpoint for 3 month now. Setting it up was very easy. I've got a wireless camera, 3 Z-Wave light switches and 2 Z-Wave thermostats. It's nice being able to access these in one app. Their customer service and technical support have been excellent - friendly and able to answer questions. I even troubleshot one of their sensors that was bad.

I got Frontpoint's automated lights control system, and the alarms. The rep that I spoke with was really good. I use the app to control the lights through my phone but sometimes it takes a bit of a long time to turn on the light - I don't know if it's got to do with the system. Overall, I had a really good experience and I'd be happy to refer Frontpoint to my friends.

I compared security providers, and Frontpoint sounded pretty easy to set up and they had good customer service, so I chose to sign up with them. I use their automated lights and I like controlling it through the app. So far, I'm happy with my experience.

I've been using Frontpoint for about a year. Being able to control the security device through the app is great. Their team is outstanding and I haven't had any problems with them. That's why I've already recommended Frontpoint.

Frontpoint had great reviews online so I signed up with them. Setting up the device and the wireless camera was easy. Now I get to control it using the app, which is simple to use. I'd recommend Frontpoint.

It's been almost a year since we had Frontpoint and it's been a great experience. We wanted our front and back doors protected but our main focus was our autos. We had moved into a new home and got the wired cameras right at the time when Frontpoint was changing over to the wireless cameras. However, we had not installed them at the time it happened and they've been broken into but it was not Frontpoint's fault.

Frontpoint is an excellent company. We've had them as a security provider for our barndominium, which is far out in the country and half away from our home, for three months now. Their device is easy to install and consumer friendly. When we ordered everything from them, we had a very good response and we were able to send back the little monitors we ordered because we can’t use them as we don’t have internet on that place. And so far, we don't have problems with any of the equipment. Also, everyone from their team has been helpful when we call. They were very good and able to answer my queries.

I’ve had Safeguard as my security provider before, but I switched to Frontpoint since I could install it myself and you can’t smash the console without a warning going on - It was a feature that the other competing company didn’t have. Their team has been good from follow up, to startup, to additional order, and to the reorder process, and it’s better knowing my house is secure. I connect and see everything live, and get notices on where I have the devices setup. Everything’s been easy with Frontpoint, and they’re unbelievably fast. The alarms were set off three times by the workers, and I get a call within 10 seconds which is amazing. I can’t judge what happens if there was an issue and how fast the police would be there, but the experience has been good and I’d recommend them.

It's been three months since we installed Frontpoint and everything is going smoothly so far. I like the mobile app. It's awesome. I always feel more secure when we leave the house. The last time, I had to leave the door open because the maid was going to come and I was able to see when the maid got there. It's nice to be able to track people going inside my house.

I’m very happy with Frontpoint, our first security provider. A family member have used them before and recommended them to us, and now we've had Frontpoint for 2 years. They have a very easy and user-friendly website. Their customer service is amazing. We've set up several things and every time we talked to them on the phone, they’re just phenomenal as far as walking you through anything. They’re really good.

I use the mobile app and it's good. I've gotten in touch with Frontpoint's team and everything has been fine so I'd recommend them.

I had my Frontpoint system up and running within an hour of getting it, and was able to use all of their smart home features, which were really good. I had to call them when I added a camera and some of the keyless door locks, and their team was helpful. Frontpoint had to help me several times, making sure that my system would connect back and forth with different devices, and it’s also good to have someone on the line with me who knew what they were doing. I feel safer with my alarm system around, and I also like to be able to look on my app to see if I locked my doors. I went with Frontpoint because of word of mouth and favorable reviews, and I had excellent experience, phenomenal customer service that is second to none.

I have Frontpoint Home Automation for 4 months now and I have no problems at all. The installation went well and the people were great.

Setting up Frontpoint is relatively simple. I have four wireless cameras and it's good that I am able to control them through an app. I had an issue at one time where my router on my computer system really couldn’t handle the extra traffic so I talked to them about that and they recommended upgrading my router. I've had them for six months and I recommend them.

Frontpoint's team was great when I called to get some questions answered and that's what made me decide to go with them. Setting up my Frontpoint device was an easy process. I’ve been using my system for three months now, and I’m happy with my experience.

Frontpoint Home Automation is simple to set up, has good customer service and there is nothing I didn't like about it.

Frontpoint had a better technology package than others in terms of access through mobile phone and it's been 90 days since I've started using them. I have cameras and locks through them which was very easy to set up. I was also really pleasantly surprised and pleased with how their staff assisted me. The manager definitely was working with me. I had a weird issue with my own house where I might have required two systems but they didn't try to push me to do that. They tried to figure out if there was a midway solution, so I thought that was great.

I've had a good experience with Frontpoint Home Automation. I'd recommend them.

I have Frontpoint for about six months now. I've used its automated lights feature, but only when I'm not in the house. For instance, if I go on vacation, it'll be nice to control my lights. But that feature is one of those things for $50 that I thought I shouldn't have bought because I don't use it often and I can buy a $5 timer at Home Depot to do the same thing. On the other hand, the device is easy to set up and has the monitored smoke alarm, which is my top priority when it comes to protection. And the Frontpoint people have all been great.

We've had Frontpoint for 14 months. We liked the idea of owning our own system rather than renting the equipment. Setting it up has been quick and easy. We have the automated lights and it's great that we could control it with an app. Their people have been great as well. We called them and they helped us set the lights up when we got the new controller. Another time when we had an issue with the motion detector, they walked us through getting it to function correctly. Frontpoint has been incredible. We have recommended them to friends.

Frontpoint Home Automation's customer service is great. If you have any issues, they handle it right away. There are no problems sending stuff back if they're not working and they send a replacement back to you in advance of receiving the old one. That's the way their customer service works. I'm very happy and satisfied with them.

We have an extra home in Tennessee and we needed security while we're not there so we got Frontpoint. They've all been very helpful. When we set it off on purpose, the man on the phone was very adamant at the fact that I had to say over and over again that everything was okay. Even though I gave him the password, he kept saying, "Ma'am, are you sure everything is okay?" I was surprised that they asked many times which is a good thing. I said, "Yes, everything is fine. My husband set it off accidentally." I totally appreciated it and it wasn't annoying. If somebody was holding a gun to my head, I have to say yes many times as well. The only frustration was they didn't explain to us that we would need internet hook-up to use the cameras. We're not there so there's no sense paying for internet hook-up. Other than that, setting it up was relatively easy - hook it up, turn it on, and it's there.

I liked that I can set up the security device myself so I got Frontpoint. I've been using them for about 2 years and I also like their smartphone features.

We have Frontpoint for 3-4 months now, and I'm happy with the wireless camera in the sense that it works and I can see when packages come in. However, it's not as high resolution as I would like. When there are false alarms, which mostly have been my fault in forgetting to disarm when getting home, Frontpoint calls me.

I won't be happy with anybody else aside from Frontpoint because I don't like those hardwired systems that run all through my house. I hate them with passion. That's why I like the wireless technology of Frontpoint - that's number one in my books. The only glitch I had with them was regarding a promotional deal which was resolved in the end. When three parties are involved (Amazon, Angie's List and Frontpoint), things can get muddied. That's why the office that handles promotions needs to have more pep in their step because their communication with each other is broken. If you’re going to have promotions, make sure it’s solid and that the customer is aware of what delivery method is going to be used.

It's been a couple of months since I've started using Frontpoint as my home security service provider and I've recommended them already. We got a regular camera and the device was easy to set up. However, when I signed up, they said, "You're gonna get a $100 eBay or Amazon." But we never got anything. I can use that to purchase the automatic door that I wanted. So I was thinking if they are they just pulling my chain.