Frontpoint Home Automation Reviews

My wife and I bought a place and we have never had any security service in the past. And so she was interested in me looking into them, so I started looking into a whole bunch of different options and then I eventually settled on Frontpoint. However, setting up their device was not as easy as I was expecting it to be. They’re little battery powered things that we stick around the house but they’re quite sensitive to how they’re positioned. And because people like door frames or walls, it just might not always be laid out in a way that’s easy. It was very hard for me to find spots where these things fit properly. I’ve had many interactions with their reps on the phone and they're always very friendly, not always super knowledgeable though.

I had a panel go bad and the new one doesn’t do well in my area going through the cell towers. I might have to switch to Comcast just because they can keep it going. I go on seasonal and whenever I do, I don’t have internet. If I go with Comcast, they’ll keep the internet on so the system can still work. The only thing I use with Frontpoint is their thermostats. The interactive feature is good when it works but it's giving me a problem. Customer service got my issue all squared away for now because the internet’s back on right now.

Frontpoint's security system was something that we could put together ourselves and we didn't need to have somebody come out to install it. Setting it up was real simple. In addition, I've called the team at Frontpoint because I was having trouble getting a bill that I needed for my online expenses, and they just relayed a bill by emailing it every month.

It was pretty easy to install my Frontpoint system, except that I don't have flat door frames or a window frame, so putting on those little sticker things don't apply if I have groove or neat door jambs. Right now I have a $0.26 sticker that keeps falling off because I can't just glue it to a flat surface next to the door, so I have to get a new one and call them.

I like the price-point, equipment, and ease of installation of Frontpoint. Their team was quick to call us the other day when our alarm went off. We didn't realize that there was a door ajar when we set the alarm. The device gives me more peace of mind. However, I need to be able to record the camera on a network drive when it's activated because otherwise, I know who's coming and going except for what gets recorded up on the website.

I first heard about Frontpoint through my son, then I did a little research. It looked like a decent program so I decided to go with them. The installation went very well. When the alarm was set off one time, I was able to talk their customer service and they were good. It was a false alarm, since it was my son who came in and didn’t know the code.

I looked up security and Frontpoint Home Automation seemed to have great reviews. Installing their device was easy and their customer service team has been good every time I've talked to them. I've had an overall sense of balance for the home.

Installing my Frontpoint device was easy. There wasn't a problem at all. I've called their customer service team a couple of times, like when a camera quit, and they have been really good. I always try to keep an alarm in the house and I got no problems.

Frontpoint's price was decent and I could set their system myself. Installation was easy-peasy. Everybody I've talked to with the company has been wonderful. Anytime I've needed something, somebody has always taken care of me and helped me. And I really appreciate everybody's kindness and hard work. My only complaint is their response time. When the alarm goes off, I don't like how long somebody waits before they call the department. I'm not a big fan of the delay in between the time the alarm is tripped and the time it gets called to somebody. I understand it's there to try and get rid of false alarms but in the heat of the moment and something going on, there needs to be a faster response. Apart from that, everything's good to go with Frontpoint. I've been satisfied and it's been excellent though they may wanna lower that bill somehow. But I've recommended it to my co-workers.

I went with Frontpoint Home Automation because I saw online that it was rated top amongst everybody. Also, I liked the idea that I could do the install myself. Installing it was easy to do. I feel easy knowing that there's an alarm on the house for when I'm away. There was a time when our credit cards were caught up in some fraud number so we had to get new ones, and their customer service reps were courteous and kind calling to ask for our new credit card numbers.

I did some research online and Frontpoint was one of the top rated companies so I looked into it a little bit more and I liked everything that they had to offer. I've been using them since summer and their people have been really nice and helpful every time I talk to them. Every call has been really great and they were really professional and always helped me to feel like I was important. My spouse installed the system and he said it was fairly easy but he had a little bit of a hard time trying to mount the magnetic pieces on the door frame because there was some unevenness there. Then on July 4th, somebody broke into my home and it was nice to have the system because it scared the burglar off. I appreciated that because I didn't have money to pay my bill that month but they kept it running. I would recommend Fronpoint.

Frontpoint got consistently high ratings from every source I could find and none of the other security providers were anywhere near as good. I've had them for almost a year at one place and less than a year at the other. I'm very satisfied with them so I repeated. One error that I remember making during my first installation was my own. I stuck my little magnet things up in the corner diagonally because that’s the only way they would fit on the molding in my door. Frontpoint sent me some replacements, so I put the replacements up.

Frontpoint is the first security system I've ever had. My wife was the one who set up the system. However, we had little issues with the one in my shop, behind the house. It was too far away from the control panel and it wasn't working properly so we just quit using that one.

I like owning my own equipment and Frontpoint's contract didn't seem that out of line so I went with them. Their sales rep was very helpful and very nice, and installation was easy. Overall, it has been a fine experience.

Our neighbor was putting a security system in their house and he knew of someone who had Frontpoint before and was satisfied with it. I got some number, and I called from there and was impressed with how friendly the serviceman was. I've been using Frontpoint for a year now. Everything worked out just as it was described to me.

I feel more secure since setting up the Frontpoint security device. However, the contacts don't want to stick. I called them about it and they sent us some new strips and told us to use some glue. So, if we ever move, I don't know how we'll get them off. We also have the system sitting in our kitchen so if someone comes through our back door, I don't know what would happen when they unplug or take the batteries out. I'm also not happy with the monthly cost because we are seniors.

A friend of mine told me about Frontpoint and I've been using them for about a year and a half now on my second home. I feel secure because I’m not there very much. I’ve had a couple alarms go off and it’s because the batteries were low. The only thing is that I would like some type of notification once the police are sent out and let me know that there was no incident or issue or that they caught somebody. I had an alarm over the weekend and it was really early in the morning. They sent the police but there was no follow up so I couldn’t fall back to sleep and I was worried to death. Other than that, I’m satisfied with it.

Setting up the Frontpoint security device was easy. The sensors need to face each other. Frontpoint needs to tell people about the direction of the sensors because I didn't find it anywhere in the instructions. Other than that, I'm fine with my experience and the reps have been very helpful when I called up.

I found Frontpoint online and I've been with them for a year now. It's been a fine experience overall. The installation was easy and I've talked to them when there were false alarms, and so far, I'm satisfied.

I've been with Frontpoint for a year. The Frontpoint team helped me get everything set up, and then helped me when I was having some issues with the door sensors that are not recognizing that the door was shut. It would say it was open when it was shut. We got that resolved. They sent some new sensors. And then, I’ve had to have my system rebooted a few times. When I called them, they helped me go through it.

We used Monitronics then later switched to Frontpoint because they had newer equipment. Every time I call them they're great and setting up has been okay so far. However I'm not too happy with the equipment. Being that it's Android based, it's pretty slow and locks up a lot. I don't have all the admin functions when using the admin account. I have to use their built-in PIN, and I'm not a fan of that because I don't remember what it is. Now that we have a dog, I can't use the motion sensor inside the house. But I can't turn it off because I don't remember what the PIN is. I have to call the company now to get the PIN information again.

It's been positive with Frontpoint and I would recommend them. We're going out of town and will be gone for a few days. I feel like if somebody comes in while we're away, we will know about it because someone from Frontpoint is going to call us immediately. The only issue that I've had has been with the delay in using my iPhone to set and deactivate the system leaving and coming home. But it could be a problem with my iPhone too especially that we live in an area where we don’t have a great reception.

I've used Frontpoint's home security service for a year at my weekend home. It's been good with the team at Frontpoint. No problems at all. It was easy to set up the security device. I bought my own cameras and did some other stuff. I've already got cameras all set up.

I wanted a wireless security service so I got Frontpoint. Some of the doors were easy to set up but I had a couple of steel doors that meant extra cushion between the door and the device, but they sent that to me and I haven't had any problem. In this whole process, I left a door out because I was getting a new door. So, when the new door came, that's when it wasn't showing that it was connecting correctly and they had to send me sticker cushion. It all happened very quickly and they were always friendly and able to walk me through anything I needed to have done.

Frontpoint was recommended by another alarm company. We had a different provider before, my brother was in the alarm business. After he died I switched over to Frontpoint. I have them for over a year now. It's an excellent company. Very friendly to do business with, very knowledgeable, seems to be always there. Anytime there's an alarm or problem with the system, they're on top of it. They do a very good job.

We've had Frontpoint as our home security service provider for a year and we had alarms going off, whether it be a door opening or one of the kids not knowing how to turn the alarm off or on. And the Frontpoint team contacted us immediately, so that was good. Also, at first, we had a keypad that was very analog-ish, old then they gave me a digital touchscreen keypad with no charge and it’s better than the first one. I would recommend Frontpoint to other people as far as with my interaction with them and them helping me with the equipment. But they should try to work something out to where I could get two to four cameras set up around my perimeter of my home, to help better secure my place, and maybe even have it interacting with the cellphones and tablets, where we could access the cameras from wherever we are. I'm interested in that pricing and what we could come up with that.

Setting up the Frontpoint security device was easy. There was a time the alarm went off and the team at Frontpoint called to make sure everything was okay. It's been good having the device and the price was fair. My only concern is that sometimes the touchscreen panel sticks if I'm trying to punch in and I have to reset it.

My brother bought the Frontpoint sytem for my mother's house and when she passed away and we sold the house, I took the system over. I'm satisfied with it so far and I've been happy with their customer service team too.

Everything seems to be working good with the system and it came with a bit of warranty on the stuff. So, if anything goes bad, I'll just call them and they'll send me a new sensor. I set it up myself and everything has been fine with it. It was relatively cheap and worked great. It's an excellent experience with Frontpoint.

I've had Frontpoint in my home for about a year and a half now. Setting up their device was easy. I also have the wireless cameras. Their team helped me out and it was a good experience talking to them.

I've been with Frontpoint for about a year and it was easy to set up our security system. The only thing is that I asked if I can get paper billed, and the rep said that everybody is on AutoPay and that's how they run it. Other than that, I'm happy with them.

We had a home security provider a few years ago and I wasn’t crazy about it. Then we went a few years without any security before having Frontpoint and we've had them close to a year to date. The old system doesn’t compare very well to Frontpoint. My husband set up the system and he didn't scream and cuss so it wasn't too bad. We have our own camera security and we paid $600 for the entire system. We had looked into getting wireless cameras but the price was ridiculous and made no sense, so we went and got our own system. The technical support team is wonderful. They’ve always resolved any of the technical issues I’ve had. I’ve never had to have anybody come out, but they’ve always been very pleasant and knowledgeable. We really like Frontpoint.

I searched for home alarm systems and I looked for reviews online and found out about Frontpoint. I've been using them for a year and a half now and there wasn't a big installation process. I didn't need to have somebody come in there to install it. I did it myself. I have the monthly contract and their equipment is like a simple cell. The rep that sold it to me was a super nice girl. Though there wasn't enough explanation surrounding the size of the property and how the initial monthly fees only covers 10 different segments of the property as opposed to more. So I got a lot more that I need to monitor, but I haven't done it because of the additional cost. But other than that, I did not have any problems with the installation and I've never called them back.

Setting up the Frontpoint security device was very easy. I've been using them for a year and the team at Frontpoint has been very courteous and friendly.

I had ADT before and they use a phone line and the internet. When we were fixing our kitchen one time and the phone line got disconnected. Technically it went out a month and we didn’t even know they weren’t getting a signal and they never checked back. That’s what made me change security system because if they’re robbing the house and they cut the phone lines, their security system won’t even sound so it’s no good if one lives in the country like we do. With Frontpoint, their system installation was easy. I called their reps up when I had a couple of questions, they helped me out through the phone and they fixed them up right away. I like them a lot better and I’m real happy.

My experience with Frontpoint has been great. I wanted to change the systems I had, so I looked it up and saw the reviews. The people at Frontpoint are great to work with. We had some dust that set the fire alarm off and they were right on it.

Installing Frontpoint devices was simple and easy. I called them and they walked me through it. I use the app a lot and it's very helpful. Recently, I had one accidental false alarm and they quickly called me. They’re excellent. My experience with Frontpoint has been fine to this point.

Setting up the Frontpoint security device was easy. When the alarm goes off, we get a phone call from them. I have the system for a year now and it gives me more peace of mind.

I was looking up different security systems when I was moving into my home and saw that Frontpoint was in my area. The reps walked me through setting up the security device over the phone and it didn’t take too long. It had a few hiccups, but as far as the assistance that I received, it was exceptional. The system has worked fine and I haven’t had any problems.

The house came with a system, but I never really interacted with the company that installed it 30 years ago. Once I began searching, Frontpoint was a new vendor for me, and a new experience with a security system. My experience with them was good. They were responsive, and they deal almost strictly by the telephone. There wasn't anybody coming into our house, but they were very good in terms of customer support. The system was easy technically to do, but to really think out the system on my own, I need to do some reading and thinking. That's the case with almost any of these. They have standard configurations, and some of these configurations aren't really very good solutions, per se.

It was extremely easy to set up Frontpoint's system. The only issue that I have is that the touchscreen unit is a little glitchy. I've called and mentioned that to them twice, but they just have me restart it. It would work for a little while, but then it gets glitchy again. I'm not really sure what that's about, but I've been with them for about a year now, and I definitely have a little more peace of mind.

I’m very pleased with Frontpoint. We were looking at an internet-based type system, did our research, and decided to try Frontpoint. My previous security provider doesn’t compare with Frontpoint at all. I was real disappointed with them at the end because they were not doing monitoring for two months and didn’t even know it. They would run tests but never notified me that they weren’t getting that signal back.

I loved installing the system. I did it myself and it was very easy. I then just called Frontpoint’s number to make sure the system was set up quickly and tested in. I didn’t have any problems talking with any Frontpoint person. Everyone was nice and helpful. We've enjoyed using the system and loved having it. I like knowing it’s set up and if we’re gone, I can tell if the doors have been opened.

The reps at Frontpoint have been very easy to work with and my experience with them has been convenient. I feel much better about going if we want to pop away for a weekend since I started using their security system.

I was looking for different security providers online and I like the system that Frontpoint has. It's wireless so no one can disconnect the cables and if I lose power, I'm still gonna have protection. I use it for my business and setting up the system was easy. However, the sensors are not of good quality and I have to replace them a few times. I also think that they are overpriced. If I want to have access through my phone, they will charge me extra for that - $10 a month but it's good because sometimes I cannot be physically in the store to put the alarm on, so it’s convenient for me. However the app on the cellphone freezes often but it does their work. Also their service is also horrible. Sometimes when I call and I have issues they would say, “Oh, but we just got back with you and we were with you too often on the phone and we’ve told you a bunch of stuff.” So they have a concern where you have to stick to. If not, you have to pay a big penalty.

My friend referred me to Frontpoint. It was relatively easy to set up my Frontpoint device, except that I haven't had great success with the pet detection. My cat has set off the alarm quite a few times. They keep telling me to move the device, but every time I move it I've had to repaint, so that's been quite a problem. Also, my interactions with the team at Frontpoint have been very mixed and strange: Some reps were very helpful and seem to be very much into technology, while some were a bit dismissive. I have been messing with the sensors because I've had the alarm go off almost 10 times and the police were at my house while I was traveling, but every time I've called Tech Support, I've gotten a different answer to how the product is designed and how it works, and things like that, so that's been frustrating.

Frontpoint had the best price and I also liked their overall package. I talked to their reps a few times and they’ve been pretty good. Frontpoint has been a good system overall.

We have used another home security provider before and Frontpoint is much better. Their system was very easy to install and I also use the interactive features which are great. Their team has been wonderful. They answered my questions and walked me through something if I didn’t understand it. I have more peace of mind with Frontpoint.

It's been pretty much a year since I started using Frontpoint. The installation was straightforward but it still left something to be desired. I had a lot of false alarms going off because it wasn't installed quite as well as it would have been done by professionals. It's not perfect but it's enough. However, the problem is that I can't set it and go away because if the wind blows too hard in the door and rooms it goes off. So I'd rather get rid of it, get somebody come in and give me a professional installer.

I got Frontpoint due to its ease of use and self-installation, which was pretty easy. I had to contact their customer service people when I had a question about an issue and it was easily resolved. I have fewer worries now that we have our Frontpoint system set up. It's good to know that it’s there.

I've been using Frontpoint for about a year and a half now and am doing fine with it. It was easy to set up the security device.

I feel safer since having our Frontpoint system. They have the best reviews on the internet so I went with them. Their customer service reps are good. The only thing is that the motion sensor is very sensitive even to the small dog at home so sometimes it triggers a false alarm. Other than that, I'm happy with them.

I used Frontpoint for my rental property for one year and then I requested it to be canceled because the rental house was rented. It was easy to set up the Frontpoint security device. I’d recommend them.

Frontpoint has given me peace of mind. I've been using their security system for almost a year now. My experience is okay and I have no complaints.

Setting up the security device was easy to do. Probably the most complicated part of it is making sure that you get the sensors set up so that they continue to work properly. Because you can flip pieces around and get them installed incorrectly and they appear to work initially but overtime they'll quit working. I've experienced it with two devices. Trying to get a wireless camera set up was challenging but the Frontpoint team was very patient. I appreciated the fact that they continued to help until we got it figured and now we know when the cameras work right. I only have the best experience with the Frontpoint team. They've been friendly and service-oriented.

Out of the three companies that I’ve dealt with, Frontpoint by far is the best and the most reasonably priced that I have found for the features they had. It is way more advanced and way more reliable. It's very simple setting it up. The directions were clear and it was pretty much self-explanatory. I called and then they activated it. Their team is very responsive both via telephone and email.

We were sort of courted by ADT but after being turned off by their sales pitch and investigating their track record and what to expect from them, I went the opposite direction and got Frontpoint. What I liked about Frontpoint was the fact that I wasn't locked into purchasing proprietary equipment and I could source it on my own and install it myself. So the flexibility was the biggest selling point. The second selling point was the reviews that I read online about their customer service. It's a completely under-appreciated aspect and one of those things that you don't realize how good it is until you have a provider that doesn't have good customer service. So it's nice to not have to worry about it. When I call, I get a person who answers my questions and solves the problem.

My husband looked into different security systems online. Then we looked at a bunch of different rankings and Frontpoint had the highest customer service. They're the only system we've ever had and we've had them for a year now. The device was fairly easy to install and their response time made us feel safe. They called us because we didn't get out of the house on time. But we shut the door then got down the street and they called us because our alarm was going off. We didn't even make it out of the neighborhood. So I feel more secure having the alarm on and I don't have to worry about my possessions. I recommend them all the time. I work in forensics so I got burglaries and I tell them my personal experience with Frontpoint and I recommend it to them whenever they don't have a security system.

I like Frontpoint better than ADT as they're less expensive, have been more accessible and it's easier to troubleshoot things. It was easy to set up the security device, and I feel safer with this security system.

My experience with Frontpoint has been good so far. I've been using them for close to a year now. I like the fact that it’s cellular, so I can turn it on and off from my cellphone. I didn’t need to have a hard line system in my phone line at home and didn’t have to have anybody come set it up. It was done all by myself and really easy. I had some difficulties though with my windows because they were older but I called them and they walked me through it. They’ve been really great to work with. If I have any kind of problem, I just call them and they’re great and really nice.

The person I bought the house from had Frontpoint and I've been using them for six months now. I had other providers in the past but they don't compare to Frontpoint because they're the best. When I had a concern their team were right on it, got everything done quickly and I was very pleased. I also felt safer since I had them.

Frontpoint had really good reviews on a couple of different sites that I had looked on and I've had them for a little under a year now. It was very easy to install the device which I use for my business. The price and the reps have been fantastic and the actual people that I talked to at Frontpoint were excellent and extremely helpful. I'm glad that they are part of the security that I have. They're really great and I wish that they had people that would actually come out and do site service to help set up security stuff if it came down to it.

It’s been a year and I’m really satisfied with Frontpoint. The system is great. I really like being able to use it with my phone and that has been really useful. I had no trouble. It was super easy installing it. I called the Frontpoint team and they walked me through a couple of the pieces on the doors. It was helpful being able to talk to them.

We had ADT before but the price and the fact that Frontpoint wasn't a phone-based system led us to get their security system. Frontpoint was more free-standing. However, their customer service is mediocre. It’s not terrible but not the best customer service I’ve experienced. We had an issue where one of our sensors was acting up, and the communication between the customer service, the technical support and us is not fluid enough. There were a lot of things that were dropped. Getting a second sensor was also a headache. It seems that their technical support is better than their customer service. There are other companies that provide more for the same price but now we’re locked in a three-year contract, so we feel stuck.

I was doing my own research on home security and found Frontpoint online. I read some really good reviews and collections of customer service from them and their responsiveness. The installation was easy. Their customer service reps have been really good and responsive. I’m happy with them but half the time I don’t even know the system is there because somebody is almost always home so it’s not like it’s even armed. When I do arm it, I have no issues. I get extra smartphone features but now that I look back at it, I would have paid less to my cable internet company for more options. When this contract’s up, I may actually go that route.

I've had Frontpoint for about a year now. Installing their device was easy and their customer service was very good. It's fine and I'm satisfied with it.

I used ADT for my home security in the past but got Frontpoint for my business. I've had them for about a year now and have cellphone access with it which I didn't have before. Moreover, compared to ADT, there are a lot more features with this one so it's better. But during installation, I almost dropped the service. It was so bad. It wasn't necessarily the physical setup but the guy who sold me the equipment and the service entered all my information incorrectly. Everything except my cellphone was wrong. But beyond that first guy who I was dealing with for the first month and a half, everybody's been helpful and the system does what it's supposed to do. I also get email reminders when it's not on and I wish I got text message reminders instead but other than that, everything's good.

We've had another home security before and it was terrible. Every time we try to test, the windows and the door weren’t working, and there's no follow-through. It went downhill from the first time we had it so we decided to use Frontpoint. My husband took 15 minutes in setting up the device and it was very easy. Everything was fine and convenient. Frontpoint is 100% better.

My house was broken into so I researched online about ‘good security companies’, and Frontpoint Home Automation had good ratings for customer service. It was easy to set it up. Their reps were helpful and friendly. Since then, it definitely feels better having it. I’m generally happy with the product. It’s definitely been a good experience.

I liked Frontpoint's ratings. I went with them and their staff are very friendly. It's been a good experience with them.

My son has Frontpoint and he liked it, so he let me get it. It pretty much makes me feel safer and another reason I got it is I like these kinds of toys.

We've been using Frontpoint for almost a year now and it's been great so far. When I called to activate it, their reps were very knowledgeable.

We had ADT before but it was a subscription service, which was where we're trying to get away from. One of their own devices and the hardware was what we really wanted to do, and they didn’t have that option. With Frontpoint, we like the remote control on the phone, and we like being able to set that from outside of the house and have it monitored.

Our experience with Frontpoint has been great. We had ADT at our old house, and had to leave it there when we moved to a new house since we need to have a phone line connected to their system. I then researched online on wireless home security systems and found Frontpoint. The installation was pretty straightforward - just put batteries in there, put the device where you need it, and then activate it.

We were getting older and weren't quite so nonchalant about our safety. We live in Baltimore, so it became a bigger concern and that’s how we ended up getting Frontpoint. The rep on the initial sales call taking on a few questions was great, and the instructions when the package arrived were complete. Installation was remarkably simple and took about 10 minutes altogether. Installing the door sensors and the motion sensor gave me a little bit of pause because I couldn’t quite find a spot in a corner that saw the whole room without something getting in the way. We thought about getting a breaking glass sensor because we have skylights in our roof, but were told that the rooms were too small and that the sensor would not operate in that small space. There was some confusion about how to register it with our local PD, but it got straightened out. Everything has been working fine.

Our daughter in Minnesota has Frontpoint, and then we also got one for ourselves. We've had it for over a year now. We have a previous home security provider before but we like Frontpoint better since we have more coverage. The system installation was a little tricky because we didn't exactly read what we should have been doing, thus we had a couple of the sensors in the wrong place. My husband talked to somebody there and they sent him some more sensors, so everything has worked fine since then. We have the alarm on at night when we leave the house and when we go off for a vacation, and we don't really have to worry since we have it. We also like that we can set the alarm from wherever we're at. We're very satisfied.

Frontpoint is very simple to set up and easy to use every day. We can turn it on and off with our cell phones and that's all good. We haven't had a problem. We were trying to understand what to do with setting up a specific feature and when we called, the rep spent time with us and really walked us through it. He was very helpful as he communicated very well. We've had a very good experience with him.

Frontpoint is easy to deal with and a good system to have. I feel safer because of it. Setting up their device was pretty easy and their customer service was pretty friendly.

The people at Frontpoint were very knowledgeable and thorough. It’s very easy to install the security device, and having it gives a good, comfortable feeling that our house is secured, and if something was to happen, I’d get notified. I'm very happy with Frontpoint and I would use them again.

We upgraded our system with Frontpoint. I like the fact that we can take it with us since our old system didn't have that option. I also like that I have access to the system through my phone. It was super easy setting the system up, although we did have to call them because one door wasn’t working. Turns out we had the sensors reversed so that was a quick fix. With Frontpoint, I feel more comfortable when I leave my house. I wish, though, that I had the option to make anything alarm when I’m upstairs even though the box is downstairs. But other than that, I’m relatively happy with Frontpoint.

I was looking for online reviews of security systems when I found out about Frontpoint. We had once used ADT before, but I like Frontpoint. Installing the device was really easy. I just stick the sensors up and plug the monitor in. We're happy with what we have right now. I have fewer worries when I'm away from home with it installed. We've had a few false alarms and their team has been friendly. It's been a good security system.

Setting up the Frontpoint system was extremely easy and I've been using it for a year now. I've called and talked to people there who were friendly and courteous.

I travel with work from time to time and my wife is home alone. There's some comfort in knowing Frontpoint is there. However, I had one little hiccup with one door and it took a couple of weeks to get it figured out because of the way the sensors line up. Apart from that, the system's been good and I plan to use Frontpoint indefinitely.

Frontpoint was very easy to set up and they have helpful, courteous and knowledgeable staff.

Setting up the Frontpoint security device was easy. I do like the smart home features and the ease of the set up and monitoring of my home (i.e., whether the door is locked or remotely opening a door because I have a smart lock). They’ve got great customer service too and were always nice if I ever had to contact them for tech support. I was setting up a door lock and I accidentally triggered the alarm twice and I've talked to them. My only concern is the cost-effectiveness of the $50 a month that I'm spending right now because it’s a little expensive for other options that are out there and I'm a little bit tech savvy so I'm aware of the UA stuff where I can get my own smart home hub for about 100 bucks. I can get a lot of those same door and window sensors and I can buy the cameras third-party. And if I wanted to, I can sign up for a cheaper service like a cell service modem. So I can have a redundant backup in case I know phone lines are cut.

Frontpoint and ADT are both comparable, but the former is cheaper. They gave me instructions on how to set up the system and I set it up pretty easily. I had Frontpoint's smart home features before I moved to my new house and it works well. I called them when I moved as I had an issue with something and they were able to fix it. They were very professional on the phone. It's an easy experience overall.

We have Frontpoint at home, I love it. The service in a residential environment is super easy but it’s a little harder in a commercial environment because it’s just people in and out slamming doors. The shop that we have is very old and there’s a sensor that goes on a roll-up door, but it’s not right and I thought it would work. I have to reorder a sensor. It's been maybe a week and a half, so we’re still getting all the bugs worked out with the sensors. The service isn’t working for us, but it's not Frontpoint. It's us and they are always wonderful.

I googled the best security system and Frontpoint came in a high rating than most companies. I also liked what their consumers had said in the reviews. When I purchased the system, the guy there was extremely courteous and helpful. He probably was the biggest seller for me to buy the system when I originally called them. And I just really like the system.

I went online and started looking at home automation companies. I did a study on who had been in business, what they had to offer and decided to do a little bit more investigating. Frontpoint seemed to have the best program set up, so I went with them for my winter home in Florida. The system was easy to install and it's been great so far. I'm 1,085 miles away from my winter home in Florida, so with Frontpoint I felt comfortable right off the bat because one of the neighbors accidentally set it off when he went in and he had an alarm code to get in that I've known for 30+ years. The police responded right away just like they were supposed to.

It was pretty easy to set up our Frontpoint security device, and I feel more secure with it. My experience with them has been good.

I'm a Frontpoint user for close to a year now. We had ADT before but wanted the latest innovation and equipment so we went with Frontpoint. It was very easy to set up their device. Their reps were friendly, informative and helpful. Overall, it was easy to use and we're confident in its ability to react in a situation.

I used to have ADT as my provider, it was an old and wired system. So I upgraded to Frontpoint, which is wireless and it works well compared to my old system. It was easy to install and designed for someone with my limited technical capacity. I have been most pleased with the quality of the system. The follow-up by the manufacturers has been good. They also respond quickly and are courteous when I do a test, which makes me confident that it does what it’s supposed to do. I've had a functionally excellent experience.

We had Time Warner before and I like it better than Frontpoint. However, TW wasn't here where we live now unlike Frontpoint, who was gonna be able to do the business the quickest. Setting up the device was easy and I do feel safer since installing it, although I would like to have it tested more often.

The people at Frontpoint are very, very friendly. Whenever I had any questions, they were very prompt, professional and knowledgeable. It was also very, very easy to install the system. The system helps, it makes me feel safer.

Setting up the Frontpoint device was pretty easy. There were a couple of false alarms, so I had some interactions with their team and they were pretty friendly. However, the three-year contract was something which I didn’t want to sign up for. It’s also pretty pricey, and at the same time, we did not get any offers on things like camera surveillance. Plus, I'm paying an extra price and all that they are covering is only part of the house. I was reading all these reviews on ADT, which had everything included with a lesser monthly cost. And they were giving away their equipment like cameras and all the sensors. But I didn’t have time to go over it and choose ADT or others ‘cause I’ve already put in a lot of time on Frontpoint.

Frontpoint has been my security provider for about a year now. They're a little bit more expensive than the others in the industry. They charge $35 while the competitor charges $15 a month. Also, I had an issue about one smoke detector in which I had the same issue several times. But when I exchanged it, I had no more issues and it’s working fine right now. They were helpful to respond to that. However, once I finish my two-year contract, I’m thinking of switching to somebody else if I don’t get a discount. So far, they’re doing just fine. They’re good and they’re friendly, but they’re a bit pricey. Other customers will probably be looking for other competitors than staying with Frontpoint. Nonetheless, it’s easy to set up.

When I put the system in, I started researching companies and I went with one of the top-rated ones that was a good value, and it works for us. I like Frontpoint's Internet feature where I can activate it from my iPad, and it fits my needs. I feel very secure with the system. The only thing I was disappointed in was that I contacted them again to try and get a security system for my recreational vehicle, to see if they had anything with that, and they don’t deal with it. I was trying to find something to work on my RV because it had been broken into previously and I wanted to find a mobile security system for it as well.

My roommate was researching for security systems and Frontpoint seemed like a good company to go through so I got them and I’ve had them at two different locations. They've been my provider for at least four years now. They seem easy to work with and it doesn’t seem like a hassle. I know some of the other alarm companies charge people to disconnect the system and then reset it up and have people install it. I like that I don’t have to deal with that and that I can do it myself. It was really easy to set it up. I just have to talk to somebody on the phone so it was good. Since I had them, I definitely feel safer. I go out of town to go camping so I like knowing that it’s on. It's super simple to deal with and I really enjoy that. Overall, I'm satisfied and pleased with the experiences I’ve had.

We've used Frontpoint for about a year and I love it. It’s all good and we’ll be their customers for another year.

I’m very satisfied with Frontpoint as far as the response and service is concerned. It was easy setting it up. We have to replace two panels though. The first panel that we got was not really sufficient to do the job. The second was defective. The third was working. Some of the things that I have problems with are the small door sensors. It seems to go offline on occasion. We’ve been working on that to try and resolve it. Their people have been very helpful in that process. They’ve all been good, cooperative and friendly. They're doing their job. We tried one of the remote cameras but the problem with that is it took a picture only every hour and it really wasn’t suitable for monitoring so we sent it back. But, all in all, it’s been a very good and quite acceptable experience.

It was very easy setting up the Frontpoint security device. I went with them because of their cost and available options. Their team has been very friendly and able to answer my questions. There were some issues with timing and setting it up, but everything has worked out very easily with the team. Also, the app is really helpful and having the key fob is very useful. It was a great experience and I very much enjoy them.

I bought a house and live in it myself so that's the reason I wanted the Frontpoint system. It was easy to install and their people have been professional and friendly. If one of my friends come in without taking the alarm off, the Frontpoint team calls and communicates with me with what I wanna do so they've been on point. Since having it, I feel relaxed about being able to be in my house myself. Frontpoint has also provided me the opportunity to sleep with no problem, and when I leave the house in the morning to go to work, I feel very comfortable knowing that the alarm is on.

The package I got from Frontpoint came with wonderful instructions. I actually took pictures of it because it was so funny. Every time I had to talk to someone, they were extraordinarily helpful. My card expired and they were reaching me to let me know that I needed to pay. They even told me that they wouldn't turn off the service just because of that. Everybody was very friendly and helpful and it was a wonderful experience.

Frontpoint was at the top of the list when I did a search to find the ones that are best rated. They mailed us all the stuff and a guy came out and helped us put it up and he explained it all to us. It has always worried me that if somebody breaks in, I wouldn't hear them when I sleep, so I feel safer at night and have fewer worries with the Frontpoint system installed. I've been with them for about a year and we've accidentally set it off a few times, but it's never been set off by anything except us and it works.

We have Frontpoint for two businesses. Setting it up was very easy and straightforward. It's a lot easier to arm and disarm it. We don't have as many false alarms from that and it seems to be working very well. Our interactions with their team has always been good when we forget and set off the alarm.

I shopped online and the security services provided were all similar in nature but I liked Frontpoint's price and the salesperson was phenomenal and very informative. He covered a lot of ground and I felt comfortable based on the service that he provided. Setting up the device was a pretty good experience and very easy. Sometimes I have problems with the contact since it disconnects and I don’t know if it’s the way my doors are set up, but they work well now. And whenever the contacts get disconnected, the Frontpoint team is very quick to give me a call and I’m very pleased. I like the fact that the system is portable and it was easy when I moved. My Frontpoint experience is awesome and I’ve recommended it to several people.

I did some research online and Frontpoint came out as the top group consumer rated. I have them for a little over a year now. They mailed the device to me when I had ordered the system. I put it in, experimented with it probably two or three hours calling back and forth. Their staff asked if I was ready to activate and I said, "Not yet." He said, "I see you're really playing with it." They were very helpful and always answered the questions if I have them. Since setting up our system, I feel safer and there's a sense of protection with it. Also, it's easy to use - it is the second thing to me now, I just do it. I don't even think about it.

Frontpoint service was great but as far as the expense of the components, it’s astronomical. I have 14 windows and they want $90 a mechanism, which is just not feasible. I’m actually looking at when my contract is up and switching because of that. ADT’s been around and it’s all wireless now, which has changed. They do all the windows for the same amount that Frontpoint charged me. The friend that I was staying with in Ranson as my house was being built had Frontpoint saying it was a good system. He got a promotional deal at that point where he was able to get more windows done for a cheaper price. But when I called on it, they wanted $90 a mechanism. And for the chance that someone opens a window, I’m going to spend all that money which I couldn’t do. I might as well just board up my windows from the outside. It’d be cheaper.

The people at Frontpoint have been very good, helpful, responsive and I haven't had any issues at all. With our Frontpoint system, we have more convenience and fewer worries. It is good being able to set it using my iOS device, to turn it on and off remotely, and to hear a chime when the front door opens. In addition, they're working on more garage door openers, and they have a sensor, but it would be nice if they have something that could be integrated with the opening and closure of the garage door. Other than that, our experience has been very easy, simple, and hassle-free.

Frontpoint was something that I could do myself. Setting it up was easy. I've had it for a year and I love it. Before that, I only had a dog for security. It's been very good with their team too. When the alarm goes off, they’re good at calling. Frontpoint works great.

I like Frontpoint better than my previous security provider. Setting up the device was an easy process and we felt safer ever since.

Frontpoint is our house security, although we haven't moved yet. But when we start to live there, we will use their smart home features. Setting up the device was not that hard since the instructions were detailed enough and were helpful. We called their staff to help and were helpful too. Frontpoint is a good company and our experience with them has been fine.

I've had ADT before but Frontpoint is much more convenient for us and cheaper. When setting the device, we had a great experience. They shipped us everything that we needed with instructions and my husband put it all together. Their customer service, when we first set it up was fine. It was convenient. They told us exactly what we were going to get, how much it was and that everything was going to be shipped to us.

Setting up the Frontpoint device wasn’t difficult but it wasn’t too easy either. The smoke sensors go off pretty easily and it’s not even close to the kitchen. I wish I wouldn’t have gotten it so I had to call Frontpoint and then they’d temporarily turn it off for me while we’re cooking.

We've been using Frontpoint at our business for almost a year. I didn't run into any issues when installing the device. I had to call them because our salesperson said they could get an extension on the default of 10 monitors, and they did something from inside the program to get it done. We tried the wireless camera, which is okay for homes, but for businesses, due to the setup of the wireless camera and the remote monitoring, we have to open up our firewall in a certain way that is pretty insecure. So we had to return the cameras, which we can only use one at a time. It would be much more popular if they did a closed circuit, multi-camera kind of thing without the firewall issue.

We've had Frontpoint as our home security service provider for a year and have fewer worries as long as we set our system when we leave. Everything's standard and it's a good deal. It was also easy to set up the device. I called their team once because I wasn't sure which credit card they were charging or if they were charging directly at my account. They're very courteous and nice.

Frontpoint's rate was bit better than the others'. I have them for a little less than a year now and it's been great. I haven't had any issues. Setting it up did not take too long and it's easy to use.

I've been a Frontpoint user for about a year now. I like that I don’t have to have this expensive contract that goes with it like my previous provider. It was a great experience setting up the device. Their team has been great.

I've had Frontpoint for about a year now and we're thinking of upgrading to their smart home features. Though it was difficult to get thru their team, they were really friendly and helpful so it was not frustrating. One thing I did like about Frontpoint over the other companies was nobody would sell me on anything. They were giving me the facts and it wasn’t like they were trying to sugarcoat stuff and make me just buy it. It was a totally awesome experience with Frontpoint and I have recommended them to somebody the other day.

I have had different home security service providers before using Frontpoint and Frontpoint is at least as good, if not better. Their team has always been nice. It seems I get plenty of notices and I'm satisfied with the service.

The device was very easy to install. Had it for one and a half years and I have fewer worries and a great experience.

When we called Frontpoint, they answered all of my questions and concerns. They tried to tell me how they were different than other services. Then once we did get the box, it took us a little bit to start it up at the house. We had a difficult time installing the central alarm system. We wanted to mount in on my wall and it requires a plug-in. We had to figure out a spot and it was awkward the way I did the work. So, making the homeowner mount it themselves might be awkward for some people. That was a little different from the other security companies who all will come and put in everything. I was approached by another security company after I had the box but I hadn’t installed it yet. It really made me do a double take since I have a 30 days money back. But as far as the experience with Frontpoint, it was good overall.

Frontpoint is easy to set up and reliable. Their team has all been professional and easy to work with.

When we have had someone open the door accidentally, we've always been notified. The experience with Frontpoint has been satisfactory. Nothing negative to share.

Frontpoint has been our security provider for about a year now and it seems to be working fine. I like it a little bit better than my previous provider because it has wireless connection. The installation was a little bit difficult since one of the sensor wouldn't stay on, so I needed to call them and get another. Nevertheless, Frontpoint has been of really good quality and easy to use. I recommend it.

I've had Frontpoint for about seven or eight months now. I just moved in another house and I set it up from scratch. The amount of services for the amount of money had me going for them. It's also simpler to manage because you can do it all from your cell phone. Installing the device was a little more difficult than they make you believe but that was probably because my doors were recessed a bit so it caused issues. Other than that, it was easy. Then I had a sensor that went bad or lost its programming, and they were extremely helpful and quick. More people should have them.

My Frontpoint device is easy to use and to set up. I have no issues with it, I would recommend them to a friend.

I signed up with Frontpoint after checking what they offer, their reviews online, and their price. My experience with them has been okay so far, although I was charged because of a little mishap. There were a couple of times when the line went off because of my roommate and they charged me for having someone to come out.

Based on reviews and research, Frontpoint seemed the best company to go with so I went with them. It was a good experience setting up their device. Everything has been fine and I would recommend them.

Frontpoint's system is not only hardwired but it has constant contact with the security centers that's dispatched to the officers, wherein some companies only had that ability as a back-up. With other systems, an intruder could come in, smash the security panel, lose power and then the system would start up. The delay could be the difference between getting in time or not. So as soon as something would be shut off, the center would know. I've had Frontpoint for one year and it's just good to know that I have it. I feel a little more comfortable with Frontpoint a lot.

I have installed Frontpoint for my wife and for the past a year and a half, there has been more security and she feels safe having it.

Frontpoint covered my top priorities when it came to protection - ease of use, cost and practicality. The device was very easy to set up, and their people were friendly and answered all of my questions.

There is ease of use with Frontpoint. We've had them for almost a year now and have fewer worries now that we have the system in place. It was great dealing with their team. They explained everything, and this was awesome. Everything went as expected when we were setting up our security device. The phone app is awesome too.

I’ve had Frontpoint for a year and a half. My interactions with their team members are good. Everyone tries to really help out. That’s part of the reason I chose them. Response is great and the help is always there so it’s always been positive and I enjoy that. It’s self-installation, and I get it and do it. However, the problem is stickies keep falling off. Every two months I have to order new stickies. One of them at one time broke and another time the sensors broke and that has an impact. That just affects the overall positivity of the experience because they should figure out a way to keep it on permanently.

I did research and went to several sites that evaluated home security systems, and Frontpoint seemed to be fairly highly rated amongst some of the sites that I saw. Then I noticed a neighbor had the system. I talked to him and he was pleased with it so that made my decision. One of the things that people had commented on some of the online review places was their customer service being good, and it indeed is. When we signed up and ordered the equipment, they were very helpful. When the system was installed, they have someone who specifically helps to make sure the system is working right and all of the equipment is working properly. We’ve had no problem since and everything seems to be working. Once in a while I had to call them to clarify something and how the system works because it wasn’t clear to me, and they have been very helpful.

I like the whole Frontpoint setup, even though it's a little more expensive. I like that I can use it on my phone and get the alerts. It was real comfortable especially when my wife would be there. I can actually see what she's doing. From the app, I know whatever door opens so it was very cool and exciting. We would get a text message with any activity. Setting it up was real simple. I put the things on the door. I was also gonna try the camera to see it but I ended up moving. Everything was good the whole time with their team members.

When I stack Frontpoint up against all the competitors, what sets them apart is their customer service. I had a quote from a couple of the other competitors and the experience was less than satisfactory. In fact, the consultant that came out from ADT was insulting -- made some off-color comments to my wife. I asked them to come give me a bid on protecting my home and they want to make off-color comments that offended my family. But with Frontpoint, they're very polite and courteous. They're knowledgeable, too. They've addressed my problems, questions, or concerns every single time. I've called them several times and I've always been extremely pleased with the service that I've gotten from Frontpoint. I'm getting the security that I expect and I had nothing but absolutely great experiences with them.

I have the security device from Frontpoint and I use it everyday. I turn it on when we leave and at night. I would definitely recommend Frontpoint.

I compared reviews regarding security systems online, and went with Frontpoint. We've had them since last year when we moved into our new house. It was easy setting up our security device and we're feeling more secure in our home since we set it up. I also use the smart features all the time. Being able to access and set our alarms when we're away is easy, which makes it nice. The team at Frontpoint are very friendly. Sometimes I have to do a little digging regarding prices and costs to get the best deals. But outside of that, they're helpful.

It's been a year that I've had Frontpoint as my security provider and it's good and I feel safe since I've had them. The security device is in my office. I turn it on at night and turn it off in the morning, and it works well. I almost always use the app. It works and it's great being able to manage my security system through it. One time, the battery went off and I had a little issue, but this was solved promptly by the team at Frontpoint.

Frontpoint has good reviews and they are an internet-based company. Their consumer service and sales were mostly online and I have had good experience with companies like that. Moreover, I had a perfect experience in installing their device. Their customer service team also work very well. I usually get the solution I need from them. Everything works the way it should work.

Frontpoint was rated the best, their prices were more reasonable, and I wasn't locked into a contract. They're also much better than the one I had before. Though some parts of the set-up were not so easy because I was trying to re-use some of my equipment, my experience with Frontpoint has been good. I feel confident that it offers the security for the items I use. I love the automated lights feature because I can control the lights from anywhere I am and make it appear that people are home and I would also love to be able to control televisions for the same reason. The only thing that I wished was more affordable was the camera feature. I'm retired and more seniors are in need of security more than anybody else. I would like to see Frontpoint offer some special deal and a home automation that was more affordable for seniors because we're on a fixed income and can't afford what most people can.

Setting up Frontpoint's system was easy and straightforward. Their interactive features were good and it's the one thing that I like about Frontpoint. Also, their team seemed to be helpful. I like my experience with Frontpoint but it's a little bit expensive. Needless to say, their reputation is good.

I was with another security provider previously, but I switched to Frontpoint because they were a little bit cheaper and I've been using them as my home security provider for about a year and a half, and so far, so good. I haven't had any tragedies. The security device was also easy to install - I just followed directions. In addition, the website app is very handy.

Frontpoint was a good deal, and I have it for a year now. When I was installing the system, they activated it over the phone. It went off accidentally before and they've called me.

I have Frontpoint for almost a year now and have an excellent experience with them. I was on Facebook and saw their advertisement. I inquired about the product and found it was very easy to talk to them. They assisted me and told me what I needed and didn't need. They also didn't try to push any extra stuff on me. The security device is easy to install and I got the whole house covered. Once or twice, we didn't get to the panel fast enough and they called the house. I had also inquired about getting into their beta test program to test the lights and door locks, but my system wasn't up to their standard. It's great that I can arm and disarm my door and glass breakage sensors via my cell phone. With Frontpoint's security system, my wife feels a lot safer. I'm very satisfied with Frontpoint.

I had a different provider before and for me, Frontpoint is easier to use, with the most friendly system. Setting up the device was very good and the team members were helpful.

The Frontpoint security device was easy enough to set up, though I’ve had some challenges in keeping the sensors in place - just wear and tear, people walking near them and dogs scratching things. Once I have asked their people to set the alarm off and they were friendly. They took a couple of calls to finally get to my system to get turned off. I had called a couple of times and had been transferred to a couple of people. I did not realize what code I needed to prove that I was who I was and to have the system checked out. I also had been looking for some type of a garage door controller and I haven’t seen one as yet. We’re not necessarily what one consider a high risk area, but a lot of this was my wife’s sense of security and I think she’s been okay with it.

I've been using Frontpoint for about five months now. After I did the initial installation, they started everything up for me. I’m happy with them.

I've been using Frontpoint for a couple of years and I’m pretty happy with them. I have dealt with their team in the past and everything went well.

It was very easy to set the device up in my father's house. It's straightforward. It's also nice to have peace of mind that everything is safe at home. Additionally, the Frontpoint team members have been good, very courteous, fast to respond, and knowledgeable.

My husband was being deployed for about twelve months and I needed a home security system with just the kids and I. Several companies won't come in and they wanted an exuberant and ridiculous amount of money that I was not going to pay for. I'm not giving them $2,800 to install plus $125 a month. It's not reasonable and it's not going to happen. Then there were two companies that are very similar in price. The other company couldn't do wireless in my area so I ended up seeing Frontpoint which I've never seen or heard before.

I primarily preferred the wireless connectivity and I wanted to install the security system myself without the clutter of wires. So Frontpoint really fits the bill because everything is wireless in one of the systems they provided. The installation was easy and the instructions sent were self-explanatory. I was able to set up the system for an hour. When I had a few questions, their reps were knowledgeable and explained what was required to fix and to install the device properly. Controlling the system remotely is one of the better aspects of the security system. If I leave my home and I forget to arm or disarm my system, I could do it from my mobile phone. I also get real-time security updates. When my garage door gets opened or any of my sensors is getting tipped, I get an email or a text message immediately. So I know what’s happening at my home even if I’m not there.

My friend spoke highly of Frontpoint so I decided to go with them. I have the automated lights and it's a nice feature. One time, the alarm sounded and they called me. Since having the system, my family feels more secure.

Frontpoint's pricing was better than our previous security provider. I like the fact that for the same price, they got better technology, like mobile versus using a landline for security. I also like the reviews to support and the fact that I could use existing equipment as well. Installing the system was quite easy. I’ve got a few extra pieces as part of the package and it was no trouble. I talked to someone that walked through it with me on the phone. We got all the other ones configured easily and it was pretty simple. We got a couple of lights like the ones you plug in, that we’ve used, but more so when we travel for security when we’re not home. Everything’s fine and I’m happy with it.

Frontpoint is great! We do a lot of travelling, we lock up the house and we put the system on. It works well because I came back one day and I didn't have my glasses on. I was punching in the wrong code and their staff immediately picked it up and gave us a call saying something was going on. I am going to call them because we will be needing another device added on to the system for another door I'm putting in. Installing it was simple as a pie. We feel more secured that we are being protected. When we leave out of here that we have some protection as far as knowing when somebody breaks in. It’s been what was advertised as and we’re happy with it.

Frontpoint fits my needs and it’s pretty simple. I’m happy to have some type of security system. I had a few issues with the door sensors but they sent a replacement out.

I heard good things about Frontpoint from the neighbors so I got it as it seemed to be a good service. It was easy installing the system, the setup was straightforward and I can use it right after. There was one receiver that gave me problem so I called and they sent me a replacement.

I travel a lot and I was concerned about leaving my home unattended. That made me decide to get Frontpoint. Installing their device was easy so there wasn't any problem. I have the automated lights, and being able to control them from an app is nice and convenient. I called their team once and it was good. They're very helpful and answered my questions in a timely manner.

I like Frontpoint a lot. I like that it uses an application on my phone, and that's probably the best part. It's a great security system.

I liked Frontpoint's features and price, and everything has been pretty easy to set up. One time, I had to do a call to Frontpoint because the smoke alarm was going off and we were unable to get it to stop. We had to escalate the call but the people that we needed to escalate it to don’t work all the time. And so we had to sit there and wait for their staff to get in or to get a phone call from somebody. Meanwhile, I had a blaring alarm going off for 30 minutes so that was a little bit problematic. My opinion is it should be 24/7 service and somebody should be on-call all the time.

I was looking for the highest rated security system online, and Frontpoint kept coming up. We enjoy our Frontpoint security system and have been using it for 11 months. We used ADT in prior years, and I like Frontpoint a lot better. It’s wireless, fast and more convenient. Their people were helpful when we had an issue or needed some tech support.

Frontpoint is more flexible than some other providers. They're very good and the device is very easy to install. When I called their team for some help, they've been very helpful and positive.

Frontpoint was cheap and they were able to send me the system in about two days. I've had them for about a year and it's been good. It was easy when I was setting the system up, their team was friendly and accurate. I set the alarm daily and feel more comfortable in my home at night.

I was in the process of buying a new house and I wanted to be able to take it with me so, based on the movable systems, I decided to go with Frontpoint. The customer service is really good. Anytime I call in, they’re always really nice and helpful which is hard to find. And they speak English. Setting up the security system was really easy, and since then, I can come home knowing that there’s nobody in my house.