Frigidaire Dishwashers

The new dishwasher came with our house. We assumed Frigidaire was a good brand. We are an elderly couple with light dishwashing needs. We did not take out a warrantee. Big mistake! Estimate for repairs came to $380....close to the price of replacing the entire thing. Frigidaire said we could get a certified technician to sign that the machine was totally broken and perhaps they could offer a 'buy-back' price. No idea what this might be. This would involve paying for a second visit by a serviceperson - adding to our bills. We don't know what to do. Frigidaire are hard to contact and we have spent hours on this. Frustrated and upset.

I bought a new Frigidaire dishwasher less than a year ago, and it's already broken down twice. Reaching anyone at their company is impossible. If you want a new dishwasher, DO NOT BUY A FRIGIDAIRE!!!!

I purchased kitchen appliances from Home Depot that are made by Frigidaire. My dishwasher came damaged. The pipe that the water travels through is cracked and it cannot be installed. I called Frigidaire this morning to ask for a tech to come out and fix it or install a new one and I waited on the phone for 40 min with no answer. Disappointed with the lack of customer service and the defective product. Won’t be buying from this company again.

We recently purchased a dishwasher from Frigidaire. Normally I do my research but being near Christmas did not have much time. I have to run my hot water to the extreme then slam the door and hope that it comes on. The baskets I have to lift the bottom basket up to get the rollers on the track each time. We had this dishwasher 2 weeks then the whole sensor board went down does not work. We tried numerous times to set up appointments to have a technician come out to fix it. It is now February 2023 and yes we have the part on the floor waiting for the technician. He is coming to replace the whole sensor board. My opinion don't buy Frigidaire. Absolutely the worst appliance ever. Waste of my money and time. Horrible experience. Please listen to the reviews. Horrible dishwasher.

If I could leave negative stars there'd be 1000. This device is horrible. The customer service dealing with this junk has been horrible. This whole experience has been horrible. I've used this thing 4 times in a year. Even after having it serviced; it holds water in it, it doesn't clean properly and the buttons you have to dang near beat to get them to work. You can't reach anyone. I can't count how many times I've called in a year and I've reached someone once. It's the appliance set installed in my new home. Save yourself the headache and go to Samsung or Whirlpool. Heck an Insignia works better than this mess. Smh.

Warranty service after the sale is less than poor. Called on 10/26 and set up service call for 10/31 (**). Paid the deductible. No Show, no call. Called again 12/12 on hold for 1hr 7 min. New work order (**) generated and would hear back in 24 hours. Nothing. Called their service provider and was informed that they will not work on Extended Warranty work. Called 12/14, 30 minutes on call and no resolution was reached. Told the work order would be held open until 12/15. So will need to start another work order on 12/16. Was staying on the line to leave a review as instructed by Joy, but the call was disconnected. Absolutely disappointed in the warranty work or lack thereof.

Bought a brand new Frigidaire dishwasher at the end of September. Didn't get delivered for a week. First one brought was all beat up so we refused delivery. Second one looked good so we accepted it and installed it. Did 3 loads of dishes. Then on the fourth load, would not pump the water out of the dishwasher. Tried to reset the unit, cut power for 15 minutes, checked all connections, etc. Then it wouldn't pump water into the unit either. Call Frigidaire. They agree to send someone out to look at it since it is brand new which took two weeks.

I bought a Frigidaire dishwasher and the door keeps locking shut after every use. The frigidaire service department sent a repairman that had a window of 8am-5pm as to when they'd show up. Obviously, I had to take the whole day off for this. The repairman showed up at around 3pm. He spent all of 5 mins, not fixing or replacing any parts and just stuck a screwdriver in the door handle. I told him that it would just lock again and he proceeded to tell me that I needed to open the door more "slowly". Then he compared me to his teenage son who broke his microwave door because he didn't have any patience.

Purchased 7/2/18. In the past 18 months find food particles stuck on many items. We scrape dishes with spatula, I feel no need to rinse unless really messy. Never had dishes left dirty like this before after washing completed. I had to replace control panel at about 1/2 price of washer. I clean filter a lot, does not seem to help. Our first dishwasher was a Sears that you rolled over to sink and hooked to the spigot with an adapter. Worked much better that this thing.

The design of the racks and silverware holder are horrible, can't count the number of times I have hurt my hands on the sharp edges of the silverware holder especially when removing the silverware. Dish racks allow plates to fall over constantly. The drying system will not dry anything, everything is dripping wet no matter what cycle you run.