Frigidaire Reviews

Been trying for over a year to get a stove that works, Electrolux/Frigidaire just keeps giving me the run around. "Oh no supervisor available to speak" or "they will call you back today" and don't. Sickening. I will never buy another frigidaire appliance again.

We received a dishwasher and after install we found out it had a cracked tub. Frigidaire sent out someone and verified it was a manufacturer issue. It's been 6 months and I have still not received a new dishwasher.

My Frigidaire upright freezer went out after three months. It would go into defrost mode and never come back on. This happened three times. The third time it never worked again. The freezer was fourteen months old at that point. I have been trying for six months for Frigidaire to do the right thing to no avail. Finally there idea of making amends is to give me a forty percent off coupon to buy another one of their appliances. I will never buy Frigidaire again. They do not stand behind their products. Even if I wanted to fix this freezer it's a closed system. Whatever that means. It cannot be repaired. Who designs a freezer you can't have fixed. At this point customer service just hangs up on me. Run people. Do not purchase any of their products. You will regret it if you do.

I have never encountered another company that had rules like this one! My new (less than 3 months old) stove is having an issue. I called Frigidaire but they won't send anyone out until I register it. Then I have to wait another 24 hours before I can call for repair. What kind of mess is this!? If my stove burns my house down I am suing Frigidaire!

We purchased in Dec 2019. Within 6 months we had the ice maker repaired 3 times and replaced once. Still barely working. Do not purchase this brand. Customer service never answered. Purchased for almost 2k.

My unit was purchase roughly 6 months ago and it had been nothing but problems. From the light not working, to the door not closing, to the fridge not freezing and now the entire unit is not getting cold. The technician has been to my place 3 times. Now I have to wait over a week with no working fridge for a part. I have asked, begged this company to replace their product and nothing. I was told that I have to have 3 different work orders and 3 different issues to have my items replaced. I currently have 4 different issues (light, door, fridge, freezer), they even read me the policy twice.

I have lived in my new home as of today 45 days. The builder put a Frigidaire wall oven with microwave in it. Since close day it has not worked. I have contacted Frigidaire every week at least 2x week trying to get it replaced after a contracted appliance repair man stated the part needed to fix a brand new appliance I have never used can't be FOUND PART. I KEEP GETTING THE RUN AROUND ON GETTING REPLACED. I STILL HAVE NOT DANG OVEN! I can honestly say they are the WORST and their robot customer service agents don't help nor listen. The waiting is ridiculous. 45 days of waiting on a appliance after buying half million dollar house is ridiculous. I should have had a replacement of my choice by now!!! I'm calling a LAWYER NEXT.

I have several Frigidaire appliances that I purchased when I modernized my kitchen...I would give the appliances a rating of "fair".... However, the service is beyond horrendous...If you call for service, you first have to deal with a "virtual assistant" for many minutes and then when she puts you through to a live representative no one picks up.... The phone just rings and rings...I have tried to reach them for five days now...So, if you know how to repair your own appliances, Frigidaire is ok...If not, choose another brand....

I bought a refrigerator in July. While I am on a trip my daughter called that the refrigerator is not working. The technician came to my house and said he has to order a thermostat. The damn thing is new!!! It will take weeks before I get it repaired. Meanwhile, Iost hundreds in medicine that went bad. What am I supposed to do? They won't replace it with a new one so I can get it sooner. This is total **! Frigidaire (Customer affairs) asked me to contact Home Depot and have them replace it but they won't. They say Frigidaire has to do that. They don't care about customer service.

My range has not worked since we purchased it. After reporting this, Frigidaire sent a technician to assess. He determined some parts needed to be replaced. The parts we delayed several weeks as it needed approval from Frigidaire. After waiting 6 weeks, the parts came in and were replaced and the range was still non-functional. The technician advised to get an electrician out to assess. The electrician said the wiring in the home is perfectly fine and the appliance needed to be replaced. Upon relaying this back to the original technician, he came back over to assess the range again. He said he needed to speak with Frigidaire as he was unsure about the next steps.

We bought this brand new fridge Aug 2022 and within a month it completely break down on cooling and freezer. It is a 37in two-door bottom freezer for close to 2,500.00 dollars.

After Lowe's contractors who uses their own subcontractors came out to reverse the doors on my refrigerator. I noticed a screw on the floor that had not been placed back into the refrigerator. This was after I asked them to reverse the doors to swing the other way. Now that the doors have been reversed and the screws are in the top door it makes a freaking sound when I close it. Almost like it's Halloween. I spoke to Jen today who said I had to unplug the refrigerator to reset it for at least 30 minutes to an hour and any food that is lost is not covered by the warranty. There was a language barrier on both sides and after I said I would just wait for the survey, she would not let the phone switch over to the survey, she kept me on hold. I wish I had read the reviews before I bought this Appliance. I hope the integrity of the door is ok.

Had to replace ice maker in side by side refrigerator twice... last costing me $300! Only had refrigerator for 4 years. I hope that this company chooses to reimburse me for this last $300 visit. Had to share to warn other potential customers.

Always check the appearance of the received equipment if you do not plan to install them right away. I bought 3 items: fridge, ventilation hood and electric range. The blue adhesive tapes were kept on for about a month. Upon removing them, we were surprised to find out that the blue tape was actually was holding the side panels together. When we removed the tape we discovered that the 2 sides of the oven were dented and would not fit or hold together. We notified the store. The mechanic came and inspected the faulty equipment and stated it can't be repaired and must be replaced instead. The store crew asked me to call the manufacturer. I called the manufacturer and I explained the issue to them as well. I was told that this defect was not reported for 2 weeks and therefore can't be fix or change.

Ordered two replacement parts for my Frigidaire dishwasher. Frigidaire said they were the correct parts, they weren't. I sent them back using their return address label and tracked the shipment via UPS. Frigidaire said they never received the returned shipment despite the fact that I had proof of the UPS delivery and so they refused to give me a refund. So now I have to seek other remedies to try and get which is owed to me by Frigidaire. I do not recommend doing business with this company.

Frigidaire not standing behind their poorly assembled and damaged refrigerator. Builder could not get Frigidaire to replace improperly installed and damaged doors. Service man came out within a month of installation to see if he could repair the unit and doors. He called me and said 4 year olds assembled the unit. It was so bad. I will NEVER purchase anything from Frigidaire again. NOTHING….

Do not purchase any products from Frigidaire and Home Depot. The pair is a nightmare and ordeal to go through. The fridge was never delivered on the schedule, could not be installed multiple times due to issues not shared with the customer and finally when it was delivered had paint damages and the screws missing from the plastic wrapping. Had to wait another week to get installed. One week later I noticed that the door was not closing hermetically and request a technician to come and check it. He found out that the gasket was not well enough good and told me that he would order one. Since I did not hear from any party involved in that nightmare I called Frigidaire and found out that the gasket was never ordered. The repair store was close.

Updated on 8/8/2022: Here is an update on my previous review. I spent over 100 dollars replacing my oven door handle that fell off of my oven due to being cheaply made. The inside where the screws go in is plastic and it is already loose after just replacing it. Now the glass door part of the oven has fallen off. I found it dangling this morning half off the oven. And now that it has fallen off I can see how whoever is building products for Frigidaire attached it. With adhesives!!!! On an oven. For the glass portion of the door which is heavy. I have included pictures. I have friends that have said their oven is also falling apart. The same brand and model. I messaged Frigidaire and they told me due to the age of my oven they can not help me. Imagine that!! Not only are they not standing behind their product but they are calling my only 3 year old oven old!!! They also told me I need to see if there is a recall. There does not seem to be.

Since Feb, 2022, I have been trying to get my refrig repaired. I am under Extended Service and have been with them for over 6 years. They said they couldn't be there personally so turned it over to a local business. They sent out 2 technicians who said I needed a Fan-Fan Motor-and a gasket...and said it would be 10-14 days. Well...nothing 3 months later, No return phone calls. No updates, etc. In the meantime, I lost close to $300 in frozen foods because the bad gasket would not allow the door to close properly. I ended up having to buy a new refrigerator! This is not fair. How do I get a refund?

This is a HEALTH RISK TO ME AND MY FAMILY. Nobody wants to be accountable, neither Frigidaire or American Freight. This product has been sitting in my home for weeks and nobody wants to do anything about it. Frigidaire provided me an authorization number for a replacement and American Freight says they cannot replace the product unless they receive an email from the manufacturer. When I called Frigidaire back, of course they told me that they cannot send an email. Ernie and American Freight and the representatives at Frigidaire are a disgrace. If you want good customer service and reliable products DO NOT purchase anything from here. All they do is lie and make things up to try to get a sale, and then they act like they don’t speak English.

Company is taking its time in sending a repair man to fix this brand new refrigerator that will not get cold. I have lost all my food because this new fridge will not get cold and now I have to wait around for months on end for a repair man?

Model # - FRsss2323AS0 or O Serial # -4A14107574. Order number for missing parts: ** waiting on shipment since Feb 25, 2022. Where is the tracking number. My mother has been waiting on missing parts for her new fridge since January 2022. I have called a few times just to simply get the tracking number for the order shipped out I was told on February 25, 2022. They have all the details on file from the specs as to which parts are missing (deli tray 3,4,5 which is specs 48,49) and (Crisper tray 49) as well as a fridge logo. This was covered by Mykia, she told me that the order was held but never go back to me as to why it was held.

I had to replace my Frigidaire over the stove microwave oven 3 times in 5 years...a tolal of over $1,500.00!!! I will no longer purchase Frigidaire products and will not recommend them to my friends and family. Only myself and my husband live in our home and they were treated with care but no compensation was even considered. My last microwave oven, a Panasonic convection oven lasted over ten years and was still working when we moved.

The 24-inch gas wall ovens are not displayed in stores. So, I made my purchase online from Airport Home Appliances. The difference in the appearance of the oven online and in person was as different as night and day. The oven sits too far off the cabinet. Which did not show online. There’s no frame around the oven, so it looks unfinished. The interior of the oven sides, door and gauges were not even. The bottom drawer was uneven, flimsy, and the parts inside were bent and didn't close completely. Airport Home Appliance agreed regarding the defective/damaged oven and ordered a replacement. Unfortunately, the 2nd oven had the same issues. They did remove the oven from my home. I paid $1699.00 for this oven, not including taxes and installation. Airport Appliances have told me it was manufactured that way and can’t promise me a refund. The oven was removed from my home. So now I have no oven and missing $2000.00.

I bought Frigidaire upright freezer (m# FFFU20F2VW) 9 months ago. It died last week. Service man came out and said this happens a lot with 'these' (model? brand?). He said that Frigidaire should cover THIS repair. but with the same part number as what just failed? So in 9 months it will be another $400? Frigidaire is giving me a lot of double talk and telling me to pay for insurance. $200. Adding up fast. Don't know if there IS a good brand out there, but it obviously is NOT Frigidaire.

Have a $3000 + refrigerator that BOTH the crisper door fronts separated and are now unusable. First drawer broke at 18 month. Second drawer broke at 20 months. Just my wife and I, no kids banging them. They are cheaply made. Called customer service. Of course was told that it is out of warranty. One year. I tried to tell the rep that according to research this is common issue for this unit and that drawers have been replaced outside warranty. Was offered to buy another drawer that will break in 18 months. Got nowhere. Told him he left me no choice than to go on social media. Asked him to hold on so I could get some paper to write his name down. He hung up on me. Was transferred to the survey which conveniently could not hear my verbal answers or receive any keypad input so I could not leave a poor rating. They are not going to address ANY needs out of warranty for known defects with their product. Good luck.

My 3 months old wall oven has a broken seal on the inner glass door. Called these guys a couple months ago and it's been a back and forth of he said she said. Basically they claim that this is not under warranty because it is considered a "Cosmetic" issue. How is a door malfunctioning a cosmetic issue? Aren't the glasses supposed to keep the temperature at certain level? By the way, the company providing the services are asking for a part for the seal. UNBELIEVABLE. A SEAL for the door and they don't want to pay for it. WOW. For a 1500 appliance, they do not want to cover the cost to repair a damn seal. Make sure you think 5 times before you get something from them. Seriously. So cheap....

New fridge/stove in spring 2017 with extended warranty. Both the fridge and stove broke down in the first year.. The fridge had many issues as has stove. Got money back for fridge..now stove rusting and being repaired. Junk.

Frigidaire apparently is one the few manufacturers that wants to deal directly with purchasers of their products. You wouldn't think so today after their service representative wouldn't let me speak to his manager and hung up on me. I bought a refrigerator one month ago from a store in Vaughan. It arrived defective from Frigidaire. They scratched my hardwood, my brand new white rug had black marks on and my walls were damaged. Fixable, but annoying nonetheless. The same day the fridge was delivered, I sent a video to the delivery department, who sent it to Frigidaire, showing the problems/defects. Someone was supposed to get back to us within a few days.

I called the 800 number of Frigidaire, trying to find out the information on what happened to the dehumidifier. Every time, after being put on hold for ~30 min, I got disconnected. It becomes clear to me that Frigidaire really does not care about their customers. I am going to just throw away that dehumidifier of theirs and I will never buy their stuff again!

Frigidaire is a joke, they don't stand behind their products, transfer you to a survey and then hang up on you every time they tell you they will transfer you to the correct department and when you try to call the correct department the first time there is an automated response that says, "Due to high call volume we can not answer your call at this time" and it hangs up on you. When I finally spoke to someone they said they will not replace my defective part, that I have to pay for it and the cost is half the price of buying the entire appliance. I will never buy another Frigidaire appliance again. Hours of my time wasted and no resolution.

I purchased a Frigidaire upright freezer in July of 2021. By the end of December, the freezer had an indicator light blinking which mean the temperature was dropping inside. I had almost $400 worth of food which was thawing and had to be thrown out. This happened New Year's weekend, and I was not able to contact Frigidaire until Tuesday, January 4th, when they reopened from the holidays. They sent a technician immediately out the next day, January 5th, and he noted that 5 different components of the freezer had gone bad and needed to be replaced. He also mentioned that he'd had over 20 different calls on the same freezer, which the same issues with the 5 components failing.

I will never buy another Frigidaire product again! This brand is horrible with nothing short of cheaply made and no warranty! Major appliances should last years without any issues but not Frigidaire. This is a unit already replaced by Frigidaire now we're experiencing the same ice maker issues! I advise anybody looking for a quality side by side refrigerator to look at better products and stay far away from Frigidaire!

Purchased a dehumidifier model FFAD3033R1 from Frigidaire. It stopped working and has a warranty on it. Called Frigidaire. They sent me a letter with the information I needed to send them. Sent the info registered mail return receipt. The replacement was to be shipped within 10 days of receiving this info. Never received the replacement dehumidifier so I called the company (Customer service is located in the Philippines) and a guy gave me his email to send all the information again because he said someone there dropped the ball. Never received a acknowledgement that he received the info or call back.

The temperature of my Frigidaire french-door refrigerator went up to 55F after less than 5 years of regular usage and it stayed at high temp between 44-55F. I called to schedule an appointment for diagnosis, the associate immediately charged me $99 over the phone for the appointment. Later, I changed my mind and decided to buy a new fridge during Black Friday sale, so I called to cancel my appointment on 12/1/2021. 2 weeks later I didn't see refund and called to follow up. Guess what? They did cancel my appointment but they DID NOT process the refund. After that, I had to call many times to follow up my refund, last call was on 12/27/2021. 1+ month later into 2022, I'm still waiting for my refund. Good luck if you are dealing with Frigidaire.

We got crap appliances from Builder. They replaced new Microwave Oven, Refrigerator. After using 1 month Dishwasher rack started to rust. Called customer service, they said those are not part of the warranty and trying hard to sell me those parts. What a joke!!! I always used LG and Whirlpool major appliances. I don't think I will ever buy this brand on my lifetime.

My $2,400 fridge stopped cooling after only 5 months. I had to call a 3rd party warranty service just to get ahold of Fridigaire! They were closed 2 days after Christmas and wouldn't answer the phones. After the 3rd day I was on hold for 5-10 minutes and would be hung up on due to "high volume of calls". After hours of waiting I finally got through. They did send a local technician but he is at the mercy of Frigidaire sending parts. It is the control board apparently. I had to call and was on hold for 45 minutes just to get an answer on time frame. They said 3-5 business days then who knows when the installer can get to it.

I bought a Frigidaire fridge last January. It had a warped freezer door. After waiting for months with no part availability, I was extended a buyback letter. I filled it out and sent it back before the expiration date. I’ve been waiting for the refund since September and have never received it even though it is only supposed to take a few weeks to complete. I’ve made numerous phone calls, but just keep getting the runaround. In a few weeks, it will be a year that I’ve been dealing with this. It’s ridiculous and I cannot find anyone that will answer an email or help me resolve this. I had to pay more money out of pocket to have a working fridge.

After making 33 calls over 3 months and getting nowhere and being told I'm NOT ALLOWED to speak with a manager or supervisor, I lost count at how many times I was hung up on. I'll take my business elsewhere. Buh bye, Frigidaire.

I recently ordered two replacement drawers for my refrigerator directly from Frigidaire. The junky plastic ones they came with broke. At $43 a piece and $11 shipping, I had a hard time buying replacements but I decided to splurge. When the parts came, they were the wrong parts. I looked at the packing slip which said, very clearly, to repackage the items and use the included shipping label to ship them back. If the problem was with the shipper, they would reimburse me for the return shipping. I did exactly as asked and shipped them back. The shipping cost $27.80. After I sent them, I called to let them know and ask how to submit the cost of the shipping for reimbursement. I had paid extra for tracking, as the company had recommended on the shipping form.

I am beyond FRUSTRATED with ALL of my Frigidaire appliances. We purchased our new home last year September 2020, ordered a new refrigerator, dishwasher, microwave and cooktop (all professional line) appliances in October/November 2020. Within 6 months we had to have ALL the cooktop, microwave and refrigerator serviced, with the exception of the dishwasher (knock on wood). Fast forward to this year, we wanted to stay with the Professional line since that is what we purchased last year. Received the brand new double wall oven this afternoon, 12/15/2021. Within 30 minutes of the installers leaving the stupid oven gives an Error Code message (F47). My husband has been on hold for more than.

We purchased a suite of Frigidaire Gallery appliances to upgrade our kitchen. We "upgraded" our kitchen with a suite of Frigidaire Gallery appliances 5-6 years ago. Our household consists of 2 adults 60+ years of age (maybe this will nullify the "kid factor"). The range failed first - the oven went from temp setting to thermal run-away and burnt everything. We removed it, gave it away and bought a Korean product beginning with the letter L.

I bought a dehumidifier 4 months ago and it’s leaking. I bought it from PC Richard & Sons, who told me I had to go to Frigidaire for repair. I called Frigidaire and recording said more than an hour wait. I called later and recording said they couldn’t take the call a due to high volume and to all back later. So bad! The product is poor and the service response is terrible. Why would I buy from Frigidaire again? For that matter, what does PC Richard do for me?

Bought 15 new appliances, 3 of them need to be fixed. I have been waiting 2 months for some to service them and I still have not got the right parts and they keep on rescheduling my appointment. I have called many times. Still waiting!!! I probably won't even have an oven to cook in for Thanksgiving in my new home. What a joke with all the money I spent.

We had our unit delivered in our drive way sitting on two broken pallets barely able to stand on their own. If I didn’t get them pulled inside my garage the wind would have taken them over. Needless to say the fridge does not work at all. Is almost November. The repair guy has been here twice to twice replacing parts with no luck. Basically I am screwed is what it sounds like. I have no way to eat and feed my family and keep their medications cool. I have tried several times calling and I get put on hold and eventually they hang up on me. I demand a new fridge. Not waiting more months for parts and continued efforts to get this piece of crap to work.

The $900 refrigerator started giving us problems about 2 months after purchasing (made strange clicking and buzzing sounds and would stop cooling and had to be unplugged and then re-plugged into the outlet a couple of times to get it to start working). Fast forward to the present (5 months after purchasing) and the refrigerator and freezer have stopped working permanently (despite unplugging and re-plugging as originally suggested by Frigidaire customer service). After waiting nearly an hour to speak to a person, I managed to get Frigidaire to arrange for a repairman who told us the compressor was shot and the entire unit would have to be replaced. Learned that Frigidaire and its service partners DO NOT COMMUNICATE after another nearly one hour wait on Frigidaire's customer service number (when I finally got a person, I waited another 20 minutes as the rep called the repair service to confirm what I'd been told).

I purchased a black stainless steels Frigidaire appliance package. 1 yr 5 mo ago 6 months into having these I’ve had to have my refrigerator fixed once. No water or ice was coming out. 7 months later it happened again. Now my dishwasher is leaking and making a knocking noise. The color finish is chipping off. I thought this was a good reputable brand so I didn’t buy the extended warranty but I was wrong! These appliances are junk! I would NOT recommend not even with buying the warranty. If it’s having problems this soon it will keep having problems.

Why 1 star? The fridge is actually quite nice and I would usually give it a high score… So why 1 star? Because we were one of the unlucky ones that received a unit that didn’t work and the customer service to fix this problem was atrocious. I understand companies cannot achieve 100% perfection on their products leaving the factory. I understand things like this happen. I do not understand what happened next on how it was handled. Summary if you don’t want the long read: Bought brand new fridge, didn’t work…We didn’t have a fridge/freezer from September 3rd until August 8th 2021. Lost hundreds of dollars in groceries and to call customer service took over an hour every time except once.

We purchased our stove on 7/29/21 and it was delivered and installed by 8/12/21. Used twice and the control panel shut off when I was using the air fryer! So far two service calls have been made and the stove is still not fixed. First service call was on 9/13. Technician didn't have parts and they needed to be ordered. Second time he came on 10/4, replaced the parts and it still didn't work. He suggested we talk to the electrician that did the wiring.

I tried calling them because their machines stopped working and whenever I did they would always hang up. I even tried to email them but they don't check. Also, their customer service is horrible. They keep delaying the delivery date of the parts. All in all, they deserve no stars. DON'T BUY ANYTHING FROM THEM.

Bought dehumidifier model FFAP7033T1 and it didn't last 9 months and stopped working. Got a replacement and thought newer model that was rated even higher. But it didn't last 9 months either and customer service refused to honor 1 yr warranty as warranty is counted from first appliance even though this unit lasted less than 1 year. Now I have water leaked all over my floor and a trash dehumidifier that can't even last 1 year. No point buying Frigidaire dehumidifiers when they don't even last 1 year and you are out of warranty because you got 2 bad appliances!

Do not ever purchase Frigidaire appliances! 3 years ago I purchased a refrigerator/freezer/microwave/oven/dishwasher combo. The dishwasher was terrible from the start. I had 3 service calls the 1st year because it was leaking. Eventually I had enough and purchased a GE dishwasher as a replacement. The other items worked fine. The plastic in the refrigerator/freezer was super flimsy and the shelves have broken but it still worked so I wasn't too concerned. Over the last 2 years (keep in mind, I've only had the appliance for 3 years) the ice maker crapped out on me so I replaced that and the auger in the icecube tray that pushes the ice out will not work.

I bought a Beverage Center on August 9, 2021. It works and cools except that the display to allow you to adjust the temperature does not. After checking and finding I cannot get another unit from any location within 50 miles of me nor online, I emailed customer service. Customer service replied back that they sent the issue to technical support and to expect a reply within 72 hours. I waited 120 hours (5 days) before emailing again. After another three days with no response, I called the customer service line.

Leaks water out the bottom (you dip pan) all over the floor. The base cabinet next to it sucked up the water and is ruined. Appliance is only 5 years old. Stay away from all Electrolux brands. They own several brands so when you leave one of their brands due to quality issues you unknowingly buy the same junk appliance rebranded with a different brand of theirs.

Cannot contact a live person. Fridge is still under warranty but cannot get repaired. No response from Frigidaire. Filed BBB complaint. The phone numbers on their website are incorrect. Chat does not work. No support!!!

Repair company refused to give me a copy of repair - things stated to me I found were not on the report cust svc states, told freezer cap was not installed at time of delivery 12mos prior, I kept a box fan going in shed where freezer is stored, lost nearly 400.00 worth of food and leakage cleanup on floor, the warranty (customer relations) spoke to both said they would not replace food, not extend warranty or replace freezer because it was in a shed. I fail to see that on any ad or paperwork at the time of purchase - nor did the repairman say anything about locale, he did state when asked that he would put it in the report that pad was not covered at installation - he did not! I feel duped if this freezer lasts less time than the over 700.00 I paid for it.

The Portable AC was purchased 2018 and unopened in storage until the recent need to install the unit. The duct connector part was missing at the unboxing. This part is critical for optimal exhaust. I was met with consistent obstruction to getting the part upon calling Frigidaire to acquire the part. I experienced 30 min + wait times with repetitive piano music loop. The Frigidaire rep refused to send the part unless I bought it. I related that I did not believe it was ethical business to charge someone for a missing part that I technically already paid for. The Frigidaire rep repeatedly related they would consult with a supervisor who would help me and put me off on another unreasonable wait with piano music loop. Total neglect and unethical business practices all over one small plastic part. Beware if you need service because Frigidaire is set to avoid any and all responsibility for their products.

Fridge compartment has a 2 1/2 foot gap that you would have to buy a separate shelf (a hundred dollars) to use, fridge is NOISY, and the replacement light bulb costs $72. Nope, it's not a "longer lasting bulb" either. Never again with Frigidaire.

We manage a few properties and at one point ordered a few Frigidaire refrigerators. Three of them never worked upon arrival. I was thankfully able to get two of them replaced after several calls with the distributor because frigidaire refused. It has been a year and I still cannot get the third one fixed or replaced. I have had numerous calls dropped with their customer service, countless promises to have the item 'fixed', and even more promises that they would bring the needed parts to fix it the next time. I will NEVER purchase one of their products again for the sheer sake of how atrocious their customer service is.

This is the worst purchase I have ever made in my life! Purchased a complete Frigidaire kitchen package (Fridge Model FGSS2635TD, oven, microwave, dishwasher) from Brandsmart USA in Miami, Florida to install in my brand new remodeled kitchen. It took over 2 months to arrive due to Covid. Brought the new black stainless steel appliances/smudge proof and what a mistake. The paint chips off all the appliances. Had to have the refrigerator door handles replaced because of chipping, other parts chipping as well. Had to purchase paint to apply every time it comes off and you see the silver stainless steel underneath. After only using the microwave for a couple of weeks it stopped working.

My landlord purchased a Frigidaire refrigerator for me on August 2020. It stopped working in February 2021. After 5 repair visits and 3 months of no refrigerator, I contacted them myself and the customer service was condescending and useless. They seemed to think I should wait indefinitely for this to be fixed. Needless to say, I have had to replace it. I will never deal with this company again. Also, needless to say, the new one is not a Frigidaire.

Brand new Frigidaire Gallery Dishwasher that retails in 2021 for $719 went bad after only 3 months in brand new home! After 3 months whole computer motherboard had to be replaced as well as new pump! This was clearly a lemon and it was only under warranty for 1 year. During the 2nd year, continual problems with pump mechanism and computer motherboard that had to be fixed and wasn't cheap. Today I called Frigidaire (03/16/2021) and spoke to agent Ethan 3:40 PM ET who told me there was nothing that could be done by Frigidaire, that I'd have to call my own repairman at my expense. This appliance is clearly a lemon. In fact, when the Frigidaire service repairman came to fix the motherboard and pump when it was under warranty, he said he'd never buy one! My advice: DON'T EVER BUY A FRIGIDAIRE APPLIANCE!!!

How do we get this to some place that can help? Let's print and place in store you bought every bad comment here. I spent $1500 5 yrs ago on Frigidaire washer/dryer set. Of course my washer STOPPED WORKING AFTER 5 YEARS! I THOUGHT MORE MONEY MEANS BETTER QUALITY NOT WITH FRIGIDAIRE! I called used appliance store buy $200 washer that will be delivered Tom. Do not buy this expensive lemon. I am contacting attorney general. Someone has to stop the stores!

We bought several Frigidaire appliances, including a stove and refrigerator. We purchased the extended warranty on all of the appliances. We have had nothing but trouble with the stove and refrigerator. Both these appliances have been serviced at least 3 times and yet the problems persist. Because the warranty has expired, they will not service them any more, yet the same issues remain. The oven takes forever to heat up, even on "quick preheat", and signals that it has reached the pre-set heat level, 200 degrees before reaching it. The fridge leaks water from the ice maker which then freezes on the shelf just above the freezer compartment.

I own five properties and rent them out. I have all Frigidaire appliance packages in all of them and they date back 14 years. They are all running fine. Don’t have any issues with them. The store I purchased from is an exclusive Frigidaire dealer and has been in business for many years. This tells me that the products are well made.

Ridiculous, 2 out of the 4 appliances were defective and getting a hold of the company or customer service is impossible. Even Lowe’s can’t get a hold of them. Totally discouraging upon building and moving into a brand new home!

Stove functions well and looks good. The self cleaning of oven is a must. My only issue with it is the black stainless is so hard to maintain as in keeping clean not showing streaks. It never looks clean.

This stove is great, easy to clean, fast to cook and the best part part is that the material is best of quality. Cooking oven is perfect. Cook, bake and broil just the way it supposed to b. Really love it. Had my stove for five years and still work like the first day. Also it don't burn your pots like other's stoves in my opinion. Frigidaire its the best product they ever made.

This range came with the house I bought 3 months ago. I do not know the age of the appliance but it is sluggish and I question the accuracy of the settings. It is adequate for now, I probably would not buy this brand in the future.

Love this company! I have put this brand of appliances in two homes and I have had nothing but good luck. Only glitch was handle coming loose on convection oven, which was an easy fix. I purchased the Gallery edition with smudge proof doors which is great....no fingerprints ever.

Not a bad looking stove. Simple to operate. Poorly put together. Oven handle broke off. Emailed company about problem. No response. There have been several complaints for same problem from other customers.

I have been using Frigidaire kitchen appliances for the past 25 years and am completely satisfied. Prior to this period, my choice was always Kenmore, which I find had superior quality. However, with the demise of Sears and the brand, Frigidaire is the next best I have found for price, longevity, design and value.

My oven does its job very well; I seldom even think about it. The oven's heat is accurate; all the "bells and whistles" work as designed. Also, the oven is large enough for a large turkey and side dishes, too. The oven serves my family very well.

All the major appliances in my home are Frigidaire. These appliances work great and satisfy all my domestic needs. Frigidaire replacement parts are easy to find and available at most stores and online suppliers. I am satisfied with these appliances and will look to upgrade as technology advances in these appliances.

I purchased the Frigidaire Gallery oven-range 22yrs ago (Gallery series still sold) & it as well as my same brand/series refrigerator have been reliable with no component failures from the burners to timer to the oven warmer (and ice maker)-the oven-range retains a modern look & fairly easy to clean.

The stove/oven is very good. Easily setup and use for the programming. Able to set temperatures in the oven at different levels during the cooking cycle. It enables us to cook rib roasts to perfection without even looking at the food during cooking.

The Gallery collection of Frigidaire appliances (refrigerator, dishwasher, range, ovens) perform reliably with exceptional convenience — all with a sophisticated design look. With innovative cooking features and spacious yet efficient ergonomics, the entire Frigidaire Gallery makes meal prep — and clean-up — an exquisite experience. Affordably priced, as well!

We bought this stove/oven in 1986 and had it installed in our (then) new house. It has faithfully performed for the last 35 years with absolutely no problems. We've never had to have it serviced and it continues to work well.

Only after a month of ownership, we used the self clean and it fried the clock/computer part of the range so we’re waiting on parts now but might just replace the whole range if this doesn’t get handled well.

Stove is now about 8 years old and is working as perfect as the day I bought it. Flat top and an excellent appliance. Convection oven which is a huge plus. Easy to clean and maintain, would highly recommend to anyone.

Oven grates break and discolor. Door rack hinge breaks easily. Oven cooks food well but cosmetically it doesn't hold up. Looked good in kitchen but over time it doesn't look as good in the kitchen for a product with the name Gallery in it. I expect more.

I haven't had the range too long, but so far I am very happy with it. I have used the oven several times without a problem. The range also has a griddle in the middle which operates nicely. I had a hard time setting the temperature on the over, but found out it was very easy. So far, the like the range very much.

Easy to install and even easier to operate. The stove top comes in different sizes that will fit any counter. Highly recommended for any new or remodel home build. Also, these stove tops are fairly priced..

Easy to use features. Easy cleanup. Lovely appearance. Never had any issues and does everything I want!! This one does it all while having a clean sleek appearance to help from keeping your kitchen look overcluttered. Thank you!!

I've had the Frigidaire stove for 3 years & I love it. All the features are great! The cleaning cycle does a great job! If you spill something, it doesn't drip anywhere & it's easy to wipe up. There are two different cleaning cycles. One is steam & the other the heat cleaning.

I have a glass top range with self cleaning oven. The range is 20 years old and has been extremely reliable and very easy to use. It does everything it’s supposed to do. Would definitely recommend it.

The stove and oven are functional. It is a new unit, but it also feels so tiny regarding quality of materials. I question the longevity of its function. Our family had a stove that lasted 30 years. I don't think that this unit will endure that long. Planned obsolescence.

Love the self cleaning oven which gives you several time limits for cleaning. It does a very thorough cleaning, leaving hardly any residue. Also like that it offers stovetop sizes for cooking on this smooth top range.

Stove works exactly as describe. By have a built in air fryer it is one of a kind and contemporary to the culture of healthy eating. The stove looks great, and works effortlessly. The self cleaning oven performs as describe in the manual.

The drawer on the bottom is very thin and flimsy. The knobs on the front are too easily turned on which is dangerous because you don't know you have turned the glass burner on. Appliance tech can't get an accurate oven temperature to bake the food.

The Frigidaire FFGC3626SS 5 pilot gas range is very pretty and I like everything about it - EXCEPT - The knobs started breaking within a month of installation and all 5 knobs broke 3X within the first year. I was given two free sets, but now, since it is a few weeks past 1yr from purchase (but within 1 year of actual installation & use). I am being offered new knobs at $17.00 each (the full price is $75.00 each for PLASTIC knobs). There is no warranty on the new knobs. The Frigidaire website is FULL of 1 star reviews due to these knobs breaking.

My range was purchased 10 years ago. I had no major issues. But spills penetrate through the seal of the door. There is no access to clean it off. My husband figured out how to undo the hinges and split it open. Even then it doesn't get clean and looks dirty all the time. Also while using recipes the Temperature and time never match. Need to raise it and cook longer than stated. Constantly adjusting.

Purchased Frigidaire gas wall oven model FFGW2415QS Serial AF71303898 on 4/24/2017 at Home Depot. Oven stopped working 4/30/2018. Have contract with our gas co, they installed igniter. Stopped working 5/15/2019, another igniter installed 5/19, 2 months later stopped again, this time they installed Frigidaire igniter. Oven stopped working 6/30/20 another igniter installed 8/20, stopped again, installed a valve, 2 weeks later stopped again, another igniter. Stopped working 12/25 while cooking Xmas dinner. Had repair here today, they ordered wire & new panel. Advised if this doesn’t work contact mfg. I have called at least 15 times, sent 4 emails, only response I received was to purchase a new service contract!

Stove came with a twelve-month warranty, and the oven failed to heat at thirteen months. It cost more for repairs than the stove originally cost - but at least we had home warranty coverage. Still had the $100 deductible.

Purchased in 12/2019 and installed for use 6/2020. In November used self-clean option as recommended by brochure. Shortly after code FO45 appeared every time turned on. Service persons report over heating caused by self-clean caused need to replace Control panel and fan. Service company working for Frigidaire would replace once I pulled out oven from wall to make accessible. Now Frigidaire//Electrolux's own service personnel coming to replace these parts. But I have been advised not to use the self-cleaning since it will happen again. To add to frustration with Frigidaire, the Frigidaire Refrigerator purchased in 4/2020 and installed to be used at same time (6/2020) now has a malfunctioning freezer. Would I purchase another Frigidaire product or recommend? NO!!

This dishwasher hasnt worked correctly since first purchasing it in Feb 2020. I tried to return it to Amazon within weeks of initially buying it and was told I would have to try to get it fixed through the warranty. Amazon would not accept a return without an outside company verifying that it could not be fixed. Now- 10 months later, I've been working with Frigidaire/Electrolux warranty repair and it is a NIGHTMARE. DO NOT buy any Frigidaire or Electrolux products. They are crap, their warranty relies on "certified" repair people to come out and those repair people are scamming.

You may as well hand wash your dishes, several don't come out clean. Forget pots and pans, your wasting your time putting them through the cycle. 2nd fridge that the ice maker failed, it's only 1.5 years old but out of warranty. $400 later and I have ice that won't come out the door. After a lifetime of using Fridgedaire products I will be moving on.

Do NOT buy a Frigidaire cooktop! I bought one in March and it had a problem with a burner. I am reasonable and understand that it happens. I have since called the service department on at least 11 occasions. Each time is a nightmare to get to speak with a person. After pushing around 14 buttons to get to a person, I have had them hang up on me, cancel my service twice without notification and now I have to wait for a month to get a tech out to look at it. This is after waiting a month for all of the other cancelations and difficult communications to unravel. I am SO done with this company!

We purchased a Frigidaire kitchen package brand new from Menards. Frigidaire warranty doesn't cover anything purchased after the first year. Right out of the box we had a crack in our first dishwasher but didn't notice until we ran a few loads and it leaked water all over our flooring and sub flooring. Frigidaire did ship us a new dishwasher, but we had to pay for the additional installation charge. Fast forward a year and the inside glass on our oven door exploded for no apparent reason. We were baking potatoes in the oven when the inside glass exploded. We bake maybe once a month. This oven has barely been used when this happened. Appliance repair companies are quoting $300-$400 for this repair. Two of our four appliances failed in under 2 years. Very unsatisfied. The lady over the phone had the nerve to tell me "that's what extended warranties are for". She was rude and condescending. I'm definitely never buying frigidaire again.

In December of 2016 we purchased all new Frigidaire appliances. New washer, dryer, refrigerator, dishwasher, microwave/hood combo, and oven/cook top combo. The appliance store had a special if you bought all Frigidaire appliances. Big mistake!! Within 1 year the dryer, washer, and dishwasher all broke. Frigidaire fixed them under warranty. Within the second year the dryer, washer, and dishwasher all broke again. This time the repair bill was going to be on us and not cheap. We decided to replace all 3 appliances with Maytag and Kitchenaid. We have never had a problem with these brands.

We purchased a Frigidaire refrigerator in May of this year. Because of the pandemic, I received my fridge in July. Initially the fridge worked very well. We use it in the garage only for bottled water and Gatorade. We were not planning to use it in the winter as it is not “garage ready”. Towards the end of August, we noticed a small crack in the bottom floor of the fridge. We should have taken a picture of it...lesson learned! It is now the beginning of October and the crack has started to open up with the edges of the plastic curling up and exposing insulation. The plastic surrounding the crack is now starting to bubble and looks like it may follow in cracking. I have plenty of pictures.

This stove isn't practical at all for everyday cooking. It needs constant cleaning or it looks like hell. The rubber feet under the grates melted away after year and go look up much it costs to replace them. After a year the black paint in the back started coming off despite my best efforts to be careful. The back should be porcelain so it can be scrubbed. Paint just sucks. The burners don't even come close to heating evenly. It's really bad! If you're lucky and have a really old stove, keep it. None of the modern stoves seem fit for heavy use. Parts wear out quickly and cost a fortune. I have called Frigidaire and they won't give me new rubber feet but tried to sell them to me for the same high price. I hope they go out of business.

I have had to call them out to adjust the doors. On the second trip I also pointed out the crisper drawers. The wheels are cracking and falling off. I was informed that those parts are not covered under my extended warranty. This was a very cheaply made refrigerator but an expensive one. It is so shoddily made. I only purchased this brand because the rest of the appliances were in the kitchen when we bought this house last year. Never again will I purchase one of their poorly manufactured refrigerator. If I want to fix it I would have to pay 187.00 I was told by the repair man. It's just over a year and half old. There are 2 people in the house over 60 so it was not abused. I have never in my 40 years have had a fridge repair. One fridge lasted over 20 years. Because it was a Whirlpool. Model Number FFHB2750TD Serial Number 4A91210068. Now I will go and post other reviews as well as file a BBB report.

We bought our Frigidaire dishwasher in August 2019. Immediately, the 3rd rack, top rack was difficult to close, constantly getting hung up on the upper spin arm. Well, the spin arm fell off, we needed to order a new one, and remove the upper rack permanently. This past spring, the connection hose leaked, my husband replaced that as well. 5 days after the warranty expired (1 year warranty) the middle spray arm fell off. There is absolutely no way to reattach it. I tried contacting Frigidaire, but calling them just runs you in circles, back through the same recorded loop. Chat on line does not work at all. I emailed on September 5th, and response back was they were getting higher than normal volume of emails, they'll get back to me when they can! No response in 3 weeks from the email.

Please do NOT buy FRIGIDAIRE products. They are defective, the customer service doesn't stand by their products and is very hard to get in touch with. Their products are sub-par, customer service representatives do not respond, nor care to resolve a simple issue. A $42 issue was not resolved, thus prompting the need to submit a review.

Our side by side fridge and freezer is a Frigidaire Gallery and we were surprised at how little the fruit and veggie crispers are. The freezer had no water line filter, and the removal of the bottom drawer is super hard. The fridge is otherwise ample and I love how everything is easily within reach.

We thought that Frigidaire was a really good brand. Friends and family have been customers in the past. This is why we bought Frigidaire again, to replace the last one, that died on us. This one not small but the storage space, just is not enough. Way too loud, for our small kitchen. Also lots fo weird noises such as popping and gurgling, constantly throughout the night. Same style as old one same brand, but we lost storage space. It cost twice as much as the old one. This was not a bargain for the money. I would not recommend this to a friend and or family member.

Difficult to rate warranty, since we never had to use it. Same for customer service, never had an issue that needed the attention of customer service. Overall, great appliance. We have had ours in service now for over 20 years with no issues. Will look for another one if we EVER have to replace.

Recently purchased a replacement top freezer refrigerator. Frigidaire was my choice! Nice looking and the right size! I recommend. I received a 10% discount on my purchase. Satisfied. Registered it for the warranty!???

The refrigerator looks pretty. The stainless steel is ok until something scratches it. Very hard to find the right cleaner and it takes a lot of arm muscle to get it to shine. Makes a lot of noise when on.

Bought it on sale so the value for what you get was fair and it does the job. LED lighting keeps the compartments well lit. At times you need to turn the breaker off to reset the ice dispenser and being a french door fridge it feels a bit awkward since we are use to a side by side.

We bought this Frigidaire model a few years ago when our old one stopped working. I like Frigidaire products, they are normally well-made and reliable and last for years. The fridge itself is performing well, I wish it didn't have glass shelves, and was a bit larger, but it was all we could afford on our budget. We have had to replace the door handle already, it has a weak point near its upper mount. While its serves us well otherwise, I only wish we'd been able to purchase a more upscale model.

Poor design in freezer section. Can't put anything bigger than the ice maker, and one package, door bins fall off break easily, Shelves are not practical for everyday use. Milk can be placed in door bins and drawers can be adjusted. No light in freezer.

I bought my fridge at Teppermans in Windsor. The staff were hard to find and when I did they disregarded my questions and made me feel like I was bothering them because I was multi buying for a discount, I had to tell them it was on sale as they didn't recognize the sale and were trying to tell me they were not on sale until after about 3 sales people tried to find the sale on it and embarrassed me as if I was lying or trying to get it cheaper than regular price and that it was a cheaper brand, I finally proved them right and they didn't apologise, They thought they can make me pay the price on the sticker. I was so upset and wonder how many customers they do that to. My fridge had many problems and they would not fix it. Gave me a hard time so I will not shop there no more and my fridge lasted 5 yrs only.

I purchased Frigidaire Gallery appliances for my new kitchen in 2016. The dishwasher stopped working last January after the extended warranty I purchased had expired. The repairman said the motherboard was burned up. He replaced it, and the cost was around $400. Today it stopped working again. Do not buy Frigidaire, even if the price is tempting. Piece of junk! Getting another brand.

I purchased the Frigidaire 70 pint dehumidifier model number CAD704DWL, June 10, 2016. The unit was the most efficient unit tested by Consumer's Report. Before purchasing the unit I looked at the on-line reviews. There seemed to be a problem with some units, in that they ceased functioning after a few years. In 2017, I purchased a three year extended warranty to mitigate my risks of having purchased a faulty unit. In May of 2020 the unit failed. I contacted Frigidaire warranty and they said that they could not initiate any warranty claim with me providing the initial receipt from LOWE'S. The receipt was misplaced and is not to be found. The company acknowledged the purchase in 2016, took money to extend the warranty and now asks for proof of purchase... I have the unit!

My upright freezer was delivered in May 2020. By June the frost-free freezer was forming ice near the door. Took Frigidaire 2 months to mail me a replacement gasket. Before the part arrived the door wouldn't stay shut. Had to put a ratchet strap around it to keep it closed. Gasket arrived and it doesn't fit in the door so falls off immediately. Now the freezer is constantly running trying to stay cool. The contents are melting.

I purchased the fridge a year ago June 2019. Within 2 weeks started freezing food. In one year I’ve called 6 times, they ignored 2 messages, they have replaced same part 3 times last time in June 2020. Within 2 weeks started freezing food again. Called told me I was out of warranty. I said no warranty was extended another 6 months. I got hung up on. Wrote review on Frigidaire website and they responded with this....

I'm writing on behalf of my daughter who is due to give birth any day now and who has waited since January for Frigidaire to make right a product that does not work. In the last four weeks, I've spent nearly 8 hours on hold BEFORE I could actually talk to someone, and though it has been 8 months, the replacement dishwasher which Frigidaire was supposed to deliver has not been delivered. On two occasions, delivery men have brought out a new dishwasher but then, mysteriously, the new machine was deemed "broken in delivery" and impossible to install. I've been instructed to send copies of documents to prove our purchase even though they have record of the fact that she owns it. I am waiting for Frigidaire to deliver a "serial tag" to me - I'm supposed to attach it to a rebate email. I have never received the tag.

Dehumidifier purchased 6/18 worked with no issues until 4/20. Dehumidifier stopped working Error Code F0 Unit no longer blows hot air. Followed instructions in owners manual to address Error Code F0. No success. Contacted manufacturer, spoke with representative, provided picture of unit model #, serial #, error code displayed in Dehumidifier display and receipt from Walmart.com. Sent all information as instructed through the Frigidaire website. Received email I would be contacted in three days. No response. I now call back and customer service runs me in circles and the end result is they hang up and I can not even talk to a representative. Garbage product. Garbage customer service.

Brand new Frigidaire electric oven died after we used self cleaning feature for the first time. Had repairman replace the computer board at our expense. Several years later used the self cleaning feature again and the oven died again. So far we have used the self cleaning twice and the oven has died each time. Frigidaire should stop making this junk or replace the "Self Cleaning" button with "Self Destruct" button, so customers are aware.

Both the bobs on my range and the handle on my microwave are wilting after only 6 months. The company did nothing to help replace during the warranty. They are both plastic and not high quality at all. I didn’t extend my warranty because of this:

I purchased a small appliance as a gift. It was a popcorn machine. I gave the machine to the recipient for their birthday and as it turns out, an integral piece was missing from the box (pretty embarrassing). I have now been dealing with customer service for over a month, asking for the missing lever, with minimal responsiveness. It's not like I was asking for a refund or a new appliance!

Bought a Frigidaire oven, Microwave and an Oven in 2011. Microwave: After 2 years cheap plastic handle cracked and broke - used crazy glue. Still works in 2020 but looks bad. Refrigerator: Just before warranty expired compressor broke - got it fixed but in 2018 fridge section thermocouple broke - using as freezer in basement. Never buying Frigidaire brand again.

Bought a stackable washer dryer in Nov. 2019. It never worked. I had to go to the CEO to get agreement and a credit. The institutionalized resistance was more than most people would ever survive. I am relentless when it comes to not getting screwed by corporations so I won, but it took 5 months. I have all docs, emails names and photos so they can't tell a different story. Don't buy anything from Frigidaire, ever.

I spent over $1800 in Sears on a small wall oven 5 months ago and what a waste of money. I used the "Self Clean" feature on the lowest setting for the first time, just to see what it was like. I followed the instructions and everything seemed fine. Until I went to use the broiler the next day. Nothing. Then I tried the oven. Again nothing. Neither would get hot. So I called Frigidaire and scheduled for a technician to come out. I was given a date and took the day off. He didn't show up and their customer service Reps were very rude. So I called back Frigidaire and scheduled for a different service company to come out.

Purchased a Frigidaire cooktop stove in 10/19/2019. Model # FFGC3626SSE Serial # 3F92501805. Order #**. At Home Depot. A week ago. I turned on one of the burners and I couldn't turn it off. Had a panic attack that I couldn't shut the gas off. The knob just spun around on the shaft. I pulled off one of the other knobs and used it to shut the gas off. I looked at that knob and it was cracked too. The other 3 knobs were split also. One more is ready to brake. I’m afraid to use my stove. All 5 Knobs are defective!

We live in California and purchased a Frigidaire refrigerator to put in our newly built vacation home in Arizona. I only wished I would have looked at ALL of the reviews prior to choosing this brand. Our new home was ready 2 mos earlier than expected. We called Home Depot, where we purchased it from, to get a earlier delivery date. No problem... we scheduled it and traveled the 6 hours to spend the weekend and accept delivery of our refrigerator.

I have owned several stainless steel refrigerators. Whirlpool and GE never had any issues with the stainless steel. The last one I owned I had 10 years and it was placed in the same location in my house with no problems and no rust at all. The Frigidaire I owned less then 2 years and the entire front of both doors are covered in rust. No fault of my own. This they consider to be cosmetic. Absolutely ridiculous. It's cheap quality stainless or a defect. Either way I would not recommend anything stainless steel from frigidaire. They will not back up their products.

We bought all new Frigidaire appliances when moving into our new home 7 years ago. The first to go was the Dishwasher about 2 years ago due to leaking. We just discovered ice forming on the back of our Refrigerator then suddenly the ice maker stopped working. We can access water from the door still but the whole back of the Refrigerator is rusting out due to the ice formation and we have to buy new Refrigerator now. They offered us $500 toward a new one but will never buy from Frigidaire again. The Gas Stove is not holding up well either as the coating is peeling away from the control panel looks terrible. I am writing this now because I just discovered our Electrolux Dryer (made by Frigidaire) is also broken - on Normal setting it is stuck on Air Dry. I have seen 30 year old appliances that look better and still work. WARNING. DO NOT BUY FRIGIDAIRE.

I purchased a Frigidaire refrigerator model #LFHG225ITF3 in May of 2019. In December the ice maker stopped working. I replaced the filter and an external line filter and it still didn't function so I called service. A young man all of 20 years old if that showed up and looked in the freezer. He then proceeded to make a phone call and made the "repair" by getting instructions by whomever he was speaking to. He said, "OK it's fixed" and left. 24 hours later still no ice. I called the repair line again and demanded a different service company.

After spending over $5ooo. for 2 refrigerators, I can't understand for the life of me why Frigidaire will not take back our refrigerator and issue refund. We are constantly having issues with the french door ice maker. This is our second time purchasing due to the same issue. I plan to take further actions to inquire about customer satisfaction.

4 new Frigidaire professional appliances. Year 2 replaced stoves control panel (over $300) and ice maker in fridge needed repair. Year 3 ice maker repair again, year 4 dishwasher leaking and had to replace. Fridge ice maker and water dispenser repair. Year 7 stove started to smoke (when back was removed the wire assembly for "bake" was melted into the control panel) so had to replace. So that leaves only 1 appliance (microwave) that remains. Frigidaire customer service has no comment other than to provide you with a contact for repair. Will never buy any frigidaire product again.

Frigidaire only has a one year manufacturer warranty... they don't make items last very much longer. I purchased the refrigerator in Oct. 2016 and 3 years, 4 months later, the compressor went out. Seems like newer items aren't made to last. Very sad how we have become a "single use" society with companies like this that charge too much for such little quality.

We bought the whole suite of Frigidaire appliances for our kitchen a little less than 3 years ago. We have had to repair the refrigerator twice (the ice maker and the water filter) and now the microwave has stopped working. The repairman stated that 4 parts are needed and it will be roughly $300 to repair - that is roughly half of what we paid for the unit. I called Frigidaire and expressed my frustration - I should expect the appliances to last more than 3 years! I was told without the extended warranty, there is nothing they can do. I told them my previous appliances lasted 20 years without repairs and they should have more pride in what they produce. These are not durable or quality products! And, like many others - the refrigerator freezes some items, the stove is inconsistent, and the dishwasher barely cleans! Just not good products!

After 9 months of frustration and three failed attempts to repair our fridge, Frigidaire replaced our unit with an identical unit. I had to request a supervisor multiple times, but the supervisor was understanding. Immediately when we plugged in the replacement we noticed a difference in the operation making even clearer that our initial unit was a lemon. I also complained on Electrolux and Frigidaire's Facebook pages and they sent a $100 gift card to help cover food spoilage. Lowe's protection plan also covered $130 for food loss. Since Frigidaire did give us a warranty replacement I updated my rating to 3 stars from 1, but since the process and experience were not what I expected from spending hard earned money we will not be buying another Frigidaire or Electrolux product.

This model (along with others) features a venting system that aims freezing air directly at the food in your fridge. Had for two months. Four repair calls. Replaced the air tower and gaskets twice. Freezes food at back of shelves. Freezes food in produce drawers. Thrown out many dollars in frozen fruits and vegetables. Techs both said it's a design flaw. Frigidaire is off-loading these cheap since so many have complained. Will only replace with the same model... with same design flaw. Temp in fridge factory set at 37-currently at 41 and still freezing. Their suggestion: don't put food in the back where air comes out. Really... How convenient. Stay away from this model, and based on customer service, this brand. They do not stand behind what they make.

We purchased our oven three years ago. For the first time we used the self-cleaning function and it broke the oven. We contacted customer service and told us we need to pay for the repair. They don't care that they are selling a defective product.

Just a few weeks after purchase the door handle fell off and the door glass came apart at 350 degrees. Now the burner sparked and I have waited a month to get it fixed with my worthless extended warranty. Dear Frigidaire please come pick this up. You can use it to study the poor quality issues with your product.

On February of 2019 I bought a refrigerator from Sears. 9 months later it went bad. Less than a year in with barely to no use since I am mostly away for work. I had to wait 8 weeks to get a credit to purchase another which I surely saved myself the grievance and did not. Instead I have purchased a freezer which I will sale before it goes bad. I should have listen to my neighbor who said she couldn't trust this brand anymore. To use the factory warranty prepare for a huge disappointment and tons of hot potato phone calls. It seems to be the only brand that chapter 11 Sears seem to have on the floor and I can see why. Save yourselves the headache, get a South Korean product instead and live a happy life.

Sold me a $200 fan the didn't last 6 months. No customer service help. Expected me to spend another $200 for a fan That didn't even last 6 months. Now they expect me to spend a another $200. What a rip off. These people need to be in jail For stealing from the public. If you check their reviews they are Horrible. How does a company stay in business like this? Governments always on the side of big business, never the little guy. That's why they're getting away with it!!!!

The price of the repairs. I’ve spent almost the same on parts for my fridge with no help from Frigidaire. My experience is they break down a lot.

I purchased my electric range stove in July of 2019. On January 5th 2020 my stove sounded like a bomb going off. The glass exploded out the top burning my son's face and hair destroying my floor, burned my cabinets and destroyed my above range microwave. I have now been told that this is a normal issue and it is a user error because apparently to much heat or something accidentally boiling over can cause this to happen. I was told that you can find this in the user manual that if it gets to hot or something boils over it can do this. I have been searching this manual to find this B.S. of a statement with no such luck. Frigidaire has been the worst company to deal with and for them to tell us that to much heat on the stove and it exploding is a user error is beyond disgusting. I am thankful that my son was not hurt worse and my house did not burn down. I do not recommend Frigidaire to anyone.

I purchased this refrigerator in September 2016. The plastic lining, the doors have all cracked due to the cold temperatures. The plastic started cracking within a year of purchase. I previously had a GE for 15 years and never had any problems. This new fridge has plastic pieces hanging off of them and is visibly horrible. I purchased the warranty and they say it is cosmetic so they will not cover. I have called Frigidaire and they want me to purchase new doors. When I asked to escalate they provided me a P.O Box to write a letter in hopes that I would not bother.

First of all. How the hell does this company have so many stars when every review on here is horrible?? I bought a Frigidaire dishwasher from Lowe’s and I’m going on over 3 months waiting on a part to fix my BRAND NEW dishwasher. Service technician said I need three or four parts for my brand new dishwasher. I have now had a dishwasher Since September 23rd and have never been able to use it. I have spent hours on the phone with these horrible customer service people who do absolutely nothing help and get and attitude when I explain how ridiculous it is to be waiting over three months for a part for my new dishwasher.

Purchased all new Frigidaire appliances with a new home and have nothing but regret in doing so because of inferior quality, The dishwasher leaked causing damage to surrounding cabinets, the Range Oven light burned out after only a few uses and the side by side refrigerator freezes anything and everything on the top shelf of the refrigerator. Called for repair three times in six months. Not only that... Frigidaire refused to payout on a 150.00 rebate. Clearly a company with questionable business practices producing and selling an inferior product line with quality issues!!!!

While our Frigidaire FGID2474QF built in dishwasher never cleaned well from the beginning (purchased February 2015), during Christmas week of 2019 it produced an error code i30 and would not stop running until my husband pulled the plug. In checking online we found this is a common complaint the company has not addressed. Based on other owners' feedback and our experience that it never cleaned well, we feel it is not worth trying to repair. I will never purchase a Frigidaire product again. Wish it were possible to give it zero stars!!

In May of this year I purchased one of this refrigerators for use in my own home. It arrived with a cracked fruit/vegetable drawer, and I called to have a new one shipped over. I had to do this twice before I received a drawer that was not cracked before arriving at my home. Recently, one of the 1/2 gallon door bins developed another large crack. This time, calling their customer service I was told that such an issue was outside their warranty terms (since it was not akin to a failed motor, leaking coolant system, etc.). Things like bins, trays, & handles are only covered by a 30-day policy. I was informed that I could order a new bin from them for $42 (plus shipping, I assume).

I just bought a fridge on Black Friday that was delivered to my house the Friday after. After the installation, I noticed the fridge beeping, but I thought that it was due to the fact that it hasn't reached the ideal temperature. During the weekend the fridge didn't stop beeping, even though it reached the temperature. We tried different things that we found on the internet, but nothing worked. On Monday I decided to contact the customer service, and they told me to turn the breaker off and on again. At the time that they ended my call, the fridge wasn't beeping just yet. As soon as I hang up the beep starts again.

We bought the range 2 years ago and last week I bumped the door on the side with my leg and the glass shattered. Contacted Frigidaire and they told me I would have to buy a replacement part and have it installed because it was considered abuse. Why would it shatter if it was bumped other than a design flaw. I would never buy one again.