Frigidaire Reviews

I will never buy another Frigidaire product again! This brand is horrible with nothing short of cheaply made and no warranty! Major appliances should last years without any issues but not Frigidaire. This is a unit already replaced by Frigidaire now we're experiencing the same ice maker issues! I advise anybody looking for a quality side by side refrigerator to look at better products and stay far away from Frigidaire!

Purchased a dehumidifier model FFAD3033R1 from Frigidaire. It stopped working and has a warranty on it. Called Frigidaire. They sent me a letter with the information I needed to send them. Sent the info registered mail return receipt. The replacement was to be shipped within 10 days of receiving this info. Never received the replacement dehumidifier so I called the company (Customer service is located in the Philippines) and a guy gave me his email to send all the information again because he said someone there dropped the ball. Never received a acknowledgement that he received the info or call back.

The temperature of my Frigidaire french-door refrigerator went up to 55F after less than 5 years of regular usage and it stayed at high temp between 44-55F. I called to schedule an appointment for diagnosis, the associate immediately charged me $99 over the phone for the appointment. Later, I changed my mind and decided to buy a new fridge during Black Friday sale, so I called to cancel my appointment on 12/1/2021. 2 weeks later I didn't see refund and called to follow up. Guess what? They did cancel my appointment but they DID NOT process the refund. After that, I had to call many times to follow up my refund, last call was on 12/27/2021. 1+ month later into 2022, I'm still waiting for my refund. Good luck if you are dealing with Frigidaire.

We got crap appliances from Builder. They replaced new Microwave Oven, Refrigerator. After using 1 month Dishwasher rack started to rust. Called customer service, they said those are not part of the warranty and trying hard to sell me those parts. What a joke!!! I always used LG and Whirlpool major appliances. I don't think I will ever buy this brand on my lifetime.

My $2,400 fridge stopped cooling after only 5 months. I had to call a 3rd party warranty service just to get ahold of Fridigaire! They were closed 2 days after Christmas and wouldn't answer the phones. After the 3rd day I was on hold for 5-10 minutes and would be hung up on due to "high volume of calls". After hours of waiting I finally got through. They did send a local technician but he is at the mercy of Frigidaire sending parts. It is the control board apparently. I had to call and was on hold for 45 minutes just to get an answer on time frame. They said 3-5 business days then who knows when the installer can get to it.

I bought a Frigidaire fridge last January. It had a warped freezer door. After waiting for months with no part availability, I was extended a buyback letter. I filled it out and sent it back before the expiration date. I’ve been waiting for the refund since September and have never received it even though it is only supposed to take a few weeks to complete. I’ve made numerous phone calls, but just keep getting the runaround. In a few weeks, it will be a year that I’ve been dealing with this. It’s ridiculous and I cannot find anyone that will answer an email or help me resolve this. I had to pay more money out of pocket to have a working fridge.

After making 33 calls over 3 months and getting nowhere and being told I'm NOT ALLOWED to speak with a manager or supervisor, I lost count at how many times I was hung up on. I'll take my business elsewhere. Buh bye, Frigidaire.

I recently ordered two replacement drawers for my refrigerator directly from Frigidaire. The junky plastic ones they came with broke. At $43 a piece and $11 shipping, I had a hard time buying replacements but I decided to splurge. When the parts came, they were the wrong parts. I looked at the packing slip which said, very clearly, to repackage the items and use the included shipping label to ship them back. If the problem was with the shipper, they would reimburse me for the return shipping. I did exactly as asked and shipped them back. The shipping cost $27.80. After I sent them, I called to let them know and ask how to submit the cost of the shipping for reimbursement. I had paid extra for tracking, as the company had recommended on the shipping form.

I am beyond FRUSTRATED with ALL of my Frigidaire appliances. We purchased our new home last year September 2020, ordered a new refrigerator, dishwasher, microwave and cooktop (all professional line) appliances in October/November 2020. Within 6 months we had to have ALL the cooktop, microwave and refrigerator serviced, with the exception of the dishwasher (knock on wood). Fast forward to this year, we wanted to stay with the Professional line since that is what we purchased last year. Received the brand new double wall oven this afternoon, 12/15/2021. Within 30 minutes of the installers leaving the stupid oven gives an Error Code message (F47). My husband has been on hold for more than.

We purchased a suite of Frigidaire Gallery appliances to upgrade our kitchen. We "upgraded" our kitchen with a suite of Frigidaire Gallery appliances 5-6 years ago. Our household consists of 2 adults 60+ years of age (maybe this will nullify the "kid factor"). The range failed first - the oven went from temp setting to thermal run-away and burnt everything. We removed it, gave it away and bought a Korean product beginning with the letter L.

I bought a dehumidifier 4 months ago and it’s leaking. I bought it from PC Richard & Sons, who told me I had to go to Frigidaire for repair. I called Frigidaire and recording said more than an hour wait. I called later and recording said they couldn’t take the call a due to high volume and to all back later. So bad! The product is poor and the service response is terrible. Why would I buy from Frigidaire again? For that matter, what does PC Richard do for me?

Bought 15 new appliances, 3 of them need to be fixed. I have been waiting 2 months for some to service them and I still have not got the right parts and they keep on rescheduling my appointment. I have called many times. Still waiting!!! I probably won't even have an oven to cook in for Thanksgiving in my new home. What a joke with all the money I spent.

We had our unit delivered in our drive way sitting on two broken pallets barely able to stand on their own. If I didn’t get them pulled inside my garage the wind would have taken them over. Needless to say the fridge does not work at all. Is almost November. The repair guy has been here twice to twice replacing parts with no luck. Basically I am screwed is what it sounds like. I have no way to eat and feed my family and keep their medications cool. I have tried several times calling and I get put on hold and eventually they hang up on me. I demand a new fridge. Not waiting more months for parts and continued efforts to get this piece of crap to work.

The $900 refrigerator started giving us problems about 2 months after purchasing (made strange clicking and buzzing sounds and would stop cooling and had to be unplugged and then re-plugged into the outlet a couple of times to get it to start working). Fast forward to the present (5 months after purchasing) and the refrigerator and freezer have stopped working permanently (despite unplugging and re-plugging as originally suggested by Frigidaire customer service). After waiting nearly an hour to speak to a person, I managed to get Frigidaire to arrange for a repairman who told us the compressor was shot and the entire unit would have to be replaced. Learned that Frigidaire and its service partners DO NOT COMMUNICATE after another nearly one hour wait on Frigidaire's customer service number (when I finally got a person, I waited another 20 minutes as the rep called the repair service to confirm what I'd been told).

I purchased a black stainless steels Frigidaire appliance package. 1 yr 5 mo ago 6 months into having these I’ve had to have my refrigerator fixed once. No water or ice was coming out. 7 months later it happened again. Now my dishwasher is leaking and making a knocking noise. The color finish is chipping off. I thought this was a good reputable brand so I didn’t buy the extended warranty but I was wrong! These appliances are junk! I would NOT recommend not even with buying the warranty. If it’s having problems this soon it will keep having problems.

Why 1 star? The fridge is actually quite nice and I would usually give it a high score… So why 1 star? Because we were one of the unlucky ones that received a unit that didn’t work and the customer service to fix this problem was atrocious. I understand companies cannot achieve 100% perfection on their products leaving the factory. I understand things like this happen. I do not understand what happened next on how it was handled. Summary if you don’t want the long read: Bought brand new fridge, didn’t work…We didn’t have a fridge/freezer from September 3rd until August 8th 2021. Lost hundreds of dollars in groceries and to call customer service took over an hour every time except once.

We purchased our stove on 7/29/21 and it was delivered and installed by 8/12/21. Used twice and the control panel shut off when I was using the air fryer! So far two service calls have been made and the stove is still not fixed. First service call was on 9/13. Technician didn't have parts and they needed to be ordered. Second time he came on 10/4, replaced the parts and it still didn't work. He suggested we talk to the electrician that did the wiring.

I tried calling them because their machines stopped working and whenever I did they would always hang up. I even tried to email them but they don't check. Also, their customer service is horrible. They keep delaying the delivery date of the parts. All in all, they deserve no stars. DON'T BUY ANYTHING FROM THEM.

Bought dehumidifier model FFAP7033T1 and it didn't last 9 months and stopped working. Got a replacement and thought newer model that was rated even higher. But it didn't last 9 months either and customer service refused to honor 1 yr warranty as warranty is counted from first appliance even though this unit lasted less than 1 year. Now I have water leaked all over my floor and a trash dehumidifier that can't even last 1 year. No point buying Frigidaire dehumidifiers when they don't even last 1 year and you are out of warranty because you got 2 bad appliances!

Do not ever purchase Frigidaire appliances! 3 years ago I purchased a refrigerator/freezer/microwave/oven/dishwasher combo. The dishwasher was terrible from the start. I had 3 service calls the 1st year because it was leaking. Eventually I had enough and purchased a GE dishwasher as a replacement. The other items worked fine. The plastic in the refrigerator/freezer was super flimsy and the shelves have broken but it still worked so I wasn't too concerned. Over the last 2 years (keep in mind, I've only had the appliance for 3 years) the ice maker crapped out on me so I replaced that and the auger in the icecube tray that pushes the ice out will not work.

I bought a Beverage Center on August 9, 2021. It works and cools except that the display to allow you to adjust the temperature does not. After checking and finding I cannot get another unit from any location within 50 miles of me nor online, I emailed customer service. Customer service replied back that they sent the issue to technical support and to expect a reply within 72 hours. I waited 120 hours (5 days) before emailing again. After another three days with no response, I called the customer service line.

Leaks water out the bottom (you dip pan) all over the floor. The base cabinet next to it sucked up the water and is ruined. Appliance is only 5 years old. Stay away from all Electrolux brands. They own several brands so when you leave one of their brands due to quality issues you unknowingly buy the same junk appliance rebranded with a different brand of theirs.

Cannot contact a live person. Fridge is still under warranty but cannot get repaired. No response from Frigidaire. Filed BBB complaint. The phone numbers on their website are incorrect. Chat does not work. No support!!!

Repair company refused to give me a copy of repair - things stated to me I found were not on the report cust svc states, told freezer cap was not installed at time of delivery 12mos prior, I kept a box fan going in shed where freezer is stored, lost nearly 400.00 worth of food and leakage cleanup on floor, the warranty (customer relations) spoke to both said they would not replace food, not extend warranty or replace freezer because it was in a shed. I fail to see that on any ad or paperwork at the time of purchase - nor did the repairman say anything about locale, he did state when asked that he would put it in the report that pad was not covered at installation - he did not! I feel duped if this freezer lasts less time than the over 700.00 I paid for it.

The Portable AC was purchased 2018 and unopened in storage until the recent need to install the unit. The duct connector part was missing at the unboxing. This part is critical for optimal exhaust. I was met with consistent obstruction to getting the part upon calling Frigidaire to acquire the part. I experienced 30 min + wait times with repetitive piano music loop. The Frigidaire rep refused to send the part unless I bought it. I related that I did not believe it was ethical business to charge someone for a missing part that I technically already paid for. The Frigidaire rep repeatedly related they would consult with a supervisor who would help me and put me off on another unreasonable wait with piano music loop. Total neglect and unethical business practices all over one small plastic part. Beware if you need service because Frigidaire is set to avoid any and all responsibility for their products.

Fridge compartment has a 2 1/2 foot gap that you would have to buy a separate shelf (a hundred dollars) to use, fridge is NOISY, and the replacement light bulb costs $72. Nope, it's not a "longer lasting bulb" either. Never again with Frigidaire.

We manage a few properties and at one point ordered a few Frigidaire refrigerators. Three of them never worked upon arrival. I was thankfully able to get two of them replaced after several calls with the distributor because frigidaire refused. It has been a year and I still cannot get the third one fixed or replaced. I have had numerous calls dropped with their customer service, countless promises to have the item 'fixed', and even more promises that they would bring the needed parts to fix it the next time. I will NEVER purchase one of their products again for the sheer sake of how atrocious their customer service is.

This is the worst purchase I have ever made in my life! Purchased a complete Frigidaire kitchen package (Fridge Model FGSS2635TD, oven, microwave, dishwasher) from Brandsmart USA in Miami, Florida to install in my brand new remodeled kitchen. It took over 2 months to arrive due to Covid. Brought the new black stainless steel appliances/smudge proof and what a mistake. The paint chips off all the appliances. Had to have the refrigerator door handles replaced because of chipping, other parts chipping as well. Had to purchase paint to apply every time it comes off and you see the silver stainless steel underneath. After only using the microwave for a couple of weeks it stopped working.

My landlord purchased a Frigidaire refrigerator for me on August 2020. It stopped working in February 2021. After 5 repair visits and 3 months of no refrigerator, I contacted them myself and the customer service was condescending and useless. They seemed to think I should wait indefinitely for this to be fixed. Needless to say, I have had to replace it. I will never deal with this company again. Also, needless to say, the new one is not a Frigidaire.

Brand new Frigidaire Gallery Dishwasher that retails in 2021 for $719 went bad after only 3 months in brand new home! After 3 months whole computer motherboard had to be replaced as well as new pump! This was clearly a lemon and it was only under warranty for 1 year. During the 2nd year, continual problems with pump mechanism and computer motherboard that had to be fixed and wasn't cheap. Today I called Frigidaire (03/16/2021) and spoke to agent Ethan 3:40 PM ET who told me there was nothing that could be done by Frigidaire, that I'd have to call my own repairman at my expense. This appliance is clearly a lemon. In fact, when the Frigidaire service repairman came to fix the motherboard and pump when it was under warranty, he said he'd never buy one! My advice: DON'T EVER BUY A FRIGIDAIRE APPLIANCE!!!

How do we get this to some place that can help? Let's print and place in store you bought every bad comment here. I spent $1500 5 yrs ago on Frigidaire washer/dryer set. Of course my washer STOPPED WORKING AFTER 5 YEARS! I THOUGHT MORE MONEY MEANS BETTER QUALITY NOT WITH FRIGIDAIRE! I called used appliance store buy $200 washer that will be delivered Tom. Do not buy this expensive lemon. I am contacting attorney general. Someone has to stop the stores!

We bought several Frigidaire appliances, including a stove and refrigerator. We purchased the extended warranty on all of the appliances. We have had nothing but trouble with the stove and refrigerator. Both these appliances have been serviced at least 3 times and yet the problems persist. Because the warranty has expired, they will not service them any more, yet the same issues remain. The oven takes forever to heat up, even on "quick preheat", and signals that it has reached the pre-set heat level, 200 degrees before reaching it. The fridge leaks water from the ice maker which then freezes on the shelf just above the freezer compartment.

I own five properties and rent them out. I have all Frigidaire appliance packages in all of them and they date back 14 years. They are all running fine. Don’t have any issues with them. The store I purchased from is an exclusive Frigidaire dealer and has been in business for many years. This tells me that the products are well made.

Ridiculous, 2 out of the 4 appliances were defective and getting a hold of the company or customer service is impossible. Even Lowe’s can’t get a hold of them. Totally discouraging upon building and moving into a brand new home!

Stove functions well and looks good. The self cleaning of oven is a must. My only issue with it is the black stainless is so hard to maintain as in keeping clean not showing streaks. It never looks clean.

This stove is great, easy to clean, fast to cook and the best part part is that the material is best of quality. Cooking oven is perfect. Cook, bake and broil just the way it supposed to b. Really love it. Had my stove for five years and still work like the first day. Also it don't burn your pots like other's stoves in my opinion. Frigidaire its the best product they ever made.

This range came with the house I bought 3 months ago. I do not know the age of the appliance but it is sluggish and I question the accuracy of the settings. It is adequate for now, I probably would not buy this brand in the future.

Love this company! I have put this brand of appliances in two homes and I have had nothing but good luck. Only glitch was handle coming loose on convection oven, which was an easy fix. I purchased the Gallery edition with smudge proof doors which is great....no fingerprints ever.

I have been using Frigidaire kitchen appliances for the past 25 years and am completely satisfied. Prior to this period, my choice was always Kenmore, which I find had superior quality. However, with the demise of Sears and the brand, Frigidaire is the next best I have found for price, longevity, design and value.

Not a bad looking stove. Simple to operate. Poorly put together. Oven handle broke off. Emailed company about problem. No response. There have been several complaints for same problem from other customers.

My oven does its job very well; I seldom even think about it. The oven's heat is accurate; all the "bells and whistles" work as designed. Also, the oven is large enough for a large turkey and side dishes, too. The oven serves my family very well.

All the major appliances in my home are Frigidaire. These appliances work great and satisfy all my domestic needs. Frigidaire replacement parts are easy to find and available at most stores and online suppliers. I am satisfied with these appliances and will look to upgrade as technology advances in these appliances.

I purchased the Frigidaire Gallery oven-range 22yrs ago (Gallery series still sold) & it as well as my same brand/series refrigerator have been reliable with no component failures from the burners to timer to the oven warmer (and ice maker)-the oven-range retains a modern look & fairly easy to clean.

The stove/oven is very good. Easily setup and use for the programming. Able to set temperatures in the oven at different levels during the cooking cycle. It enables us to cook rib roasts to perfection without even looking at the food during cooking.

The Gallery collection of Frigidaire appliances (refrigerator, dishwasher, range, ovens) perform reliably with exceptional convenience — all with a sophisticated design look. With innovative cooking features and spacious yet efficient ergonomics, the entire Frigidaire Gallery makes meal prep — and clean-up — an exquisite experience. Affordably priced, as well!

We bought this stove/oven in 1986 and had it installed in our (then) new house. It has faithfully performed for the last 35 years with absolutely no problems. We've never had to have it serviced and it continues to work well.

Only after a month of ownership, we used the self clean and it fried the clock/computer part of the range so we’re waiting on parts now but might just replace the whole range if this doesn’t get handled well.

Stove is now about 8 years old and is working as perfect as the day I bought it. Flat top and an excellent appliance. Convection oven which is a huge plus. Easy to clean and maintain, would highly recommend to anyone.

Oven grates break and discolor. Door rack hinge breaks easily. Oven cooks food well but cosmetically it doesn't hold up. Looked good in kitchen but over time it doesn't look as good in the kitchen for a product with the name Gallery in it. I expect more.

I haven't had the range too long, but so far I am very happy with it. I have used the oven several times without a problem. The range also has a griddle in the middle which operates nicely. I had a hard time setting the temperature on the over, but found out it was very easy. So far, the like the range very much.

Easy to install and even easier to operate. The stove top comes in different sizes that will fit any counter. Highly recommended for any new or remodel home build. Also, these stove tops are fairly priced..

Easy to use features. Easy cleanup. Lovely appearance. Never had any issues and does everything I want!! This one does it all while having a clean sleek appearance to help from keeping your kitchen look overcluttered. Thank you!!

I have a glass top range with self cleaning oven. The range is 20 years old and has been extremely reliable and very easy to use. It does everything it’s supposed to do. Would definitely recommend it.

I've had the Frigidaire stove for 3 years & I love it. All the features are great! The cleaning cycle does a great job! If you spill something, it doesn't drip anywhere & it's easy to wipe up. There are two different cleaning cycles. One is steam & the other the heat cleaning.

Love the self cleaning oven which gives you several time limits for cleaning. It does a very thorough cleaning, leaving hardly any residue. Also like that it offers stovetop sizes for cooking on this smooth top range.

The stove and oven are functional. It is a new unit, but it also feels so tiny regarding quality of materials. I question the longevity of its function. Our family had a stove that lasted 30 years. I don't think that this unit will endure that long. Planned obsolescence.

The drawer on the bottom is very thin and flimsy. The knobs on the front are too easily turned on which is dangerous because you don't know you have turned the glass burner on. Appliance tech can't get an accurate oven temperature to bake the food.

Stove works exactly as describe. By have a built in air fryer it is one of a kind and contemporary to the culture of healthy eating. The stove looks great, and works effortlessly. The self cleaning oven performs as describe in the manual.

My range was purchased 10 years ago. I had no major issues. But spills penetrate through the seal of the door. There is no access to clean it off. My husband figured out how to undo the hinges and split it open. Even then it doesn't get clean and looks dirty all the time. Also while using recipes the Temperature and time never match. Need to raise it and cook longer than stated. Constantly adjusting.

The Frigidaire FFGC3626SS 5 pilot gas range is very pretty and I like everything about it - EXCEPT - The knobs started breaking within a month of installation and all 5 knobs broke 3X within the first year. I was given two free sets, but now, since it is a few weeks past 1yr from purchase (but within 1 year of actual installation & use). I am being offered new knobs at $17.00 each (the full price is $75.00 each for PLASTIC knobs). There is no warranty on the new knobs. The Frigidaire website is FULL of 1 star reviews due to these knobs breaking.

Purchased Frigidaire gas wall oven model FFGW2415QS Serial AF71303898 on 4/24/2017 at Home Depot. Oven stopped working 4/30/2018. Have contract with our gas co, they installed igniter. Stopped working 5/15/2019, another igniter installed 5/19, 2 months later stopped again, this time they installed Frigidaire igniter. Oven stopped working 6/30/20 another igniter installed 8/20, stopped again, installed a valve, 2 weeks later stopped again, another igniter. Stopped working 12/25 while cooking Xmas dinner. Had repair here today, they ordered wire & new panel. Advised if this doesn’t work contact mfg. I have called at least 15 times, sent 4 emails, only response I received was to purchase a new service contract!

Stove came with a twelve-month warranty, and the oven failed to heat at thirteen months. It cost more for repairs than the stove originally cost - but at least we had home warranty coverage. Still had the $100 deductible.

Purchased in 12/2019 and installed for use 6/2020. In November used self-clean option as recommended by brochure. Shortly after code FO45 appeared every time turned on. Service persons report over heating caused by self-clean caused need to replace Control panel and fan. Service company working for Frigidaire would replace once I pulled out oven from wall to make accessible. Now Frigidaire//Electrolux's own service personnel coming to replace these parts. But I have been advised not to use the self-cleaning since it will happen again. To add to frustration with Frigidaire, the Frigidaire Refrigerator purchased in 4/2020 and installed to be used at same time (6/2020) now has a malfunctioning freezer. Would I purchase another Frigidaire product or recommend? NO!!

This dishwasher hasnt worked correctly since first purchasing it in Feb 2020. I tried to return it to Amazon within weeks of initially buying it and was told I would have to try to get it fixed through the warranty. Amazon would not accept a return without an outside company verifying that it could not be fixed. Now- 10 months later, I've been working with Frigidaire/Electrolux warranty repair and it is a NIGHTMARE. DO NOT buy any Frigidaire or Electrolux products. They are crap, their warranty relies on "certified" repair people to come out and those repair people are scamming.

You may as well hand wash your dishes, several don't come out clean. Forget pots and pans, your wasting your time putting them through the cycle. 2nd fridge that the ice maker failed, it's only 1.5 years old but out of warranty. $400 later and I have ice that won't come out the door. After a lifetime of using Fridgedaire products I will be moving on.

Do NOT buy a Frigidaire cooktop! I bought one in March and it had a problem with a burner. I am reasonable and understand that it happens. I have since called the service department on at least 11 occasions. Each time is a nightmare to get to speak with a person. After pushing around 14 buttons to get to a person, I have had them hang up on me, cancel my service twice without notification and now I have to wait for a month to get a tech out to look at it. This is after waiting a month for all of the other cancelations and difficult communications to unravel. I am SO done with this company!

We purchased a Frigidaire kitchen package brand new from Menards. Frigidaire warranty doesn't cover anything purchased after the first year. Right out of the box we had a crack in our first dishwasher but didn't notice until we ran a few loads and it leaked water all over our flooring and sub flooring. Frigidaire did ship us a new dishwasher, but we had to pay for the additional installation charge. Fast forward a year and the inside glass on our oven door exploded for no apparent reason. We were baking potatoes in the oven when the inside glass exploded. We bake maybe once a month. This oven has barely been used when this happened. Appliance repair companies are quoting $300-$400 for this repair. Two of our four appliances failed in under 2 years. Very unsatisfied. The lady over the phone had the nerve to tell me "that's what extended warranties are for". She was rude and condescending. I'm definitely never buying frigidaire again.

In December of 2016 we purchased all new Frigidaire appliances. New washer, dryer, refrigerator, dishwasher, microwave/hood combo, and oven/cook top combo. The appliance store had a special if you bought all Frigidaire appliances. Big mistake!! Within 1 year the dryer, washer, and dishwasher all broke. Frigidaire fixed them under warranty. Within the second year the dryer, washer, and dishwasher all broke again. This time the repair bill was going to be on us and not cheap. We decided to replace all 3 appliances with Maytag and Kitchenaid. We have never had a problem with these brands.

We purchased a Frigidaire refrigerator in May of this year. Because of the pandemic, I received my fridge in July. Initially the fridge worked very well. We use it in the garage only for bottled water and Gatorade. We were not planning to use it in the winter as it is not “garage ready”. Towards the end of August, we noticed a small crack in the bottom floor of the fridge. We should have taken a picture of it...lesson learned! It is now the beginning of October and the crack has started to open up with the edges of the plastic curling up and exposing insulation. The plastic surrounding the crack is now starting to bubble and looks like it may follow in cracking. I have plenty of pictures.

This stove isn't practical at all for everyday cooking. It needs constant cleaning or it looks like hell. The rubber feet under the grates melted away after year and go look up much it costs to replace them. After a year the black paint in the back started coming off despite my best efforts to be careful. The back should be porcelain so it can be scrubbed. Paint just sucks. The burners don't even come close to heating evenly. It's really bad! If you're lucky and have a really old stove, keep it. None of the modern stoves seem fit for heavy use. Parts wear out quickly and cost a fortune. I have called Frigidaire and they won't give me new rubber feet but tried to sell them to me for the same high price. I hope they go out of business.

I have had to call them out to adjust the doors. On the second trip I also pointed out the crisper drawers. The wheels are cracking and falling off. I was informed that those parts are not covered under my extended warranty. This was a very cheaply made refrigerator but an expensive one. It is so shoddily made. I only purchased this brand because the rest of the appliances were in the kitchen when we bought this house last year. Never again will I purchase one of their poorly manufactured refrigerator. If I want to fix it I would have to pay 187.00 I was told by the repair man. It's just over a year and half old. There are 2 people in the house over 60 so it was not abused. I have never in my 40 years have had a fridge repair. One fridge lasted over 20 years. Because it was a Whirlpool. Model Number FFHB2750TD Serial Number 4A91210068. Now I will go and post other reviews as well as file a BBB report.

We bought our Frigidaire dishwasher in August 2019. Immediately, the 3rd rack, top rack was difficult to close, constantly getting hung up on the upper spin arm. Well, the spin arm fell off, we needed to order a new one, and remove the upper rack permanently. This past spring, the connection hose leaked, my husband replaced that as well. 5 days after the warranty expired (1 year warranty) the middle spray arm fell off. There is absolutely no way to reattach it. I tried contacting Frigidaire, but calling them just runs you in circles, back through the same recorded loop. Chat on line does not work at all. I emailed on September 5th, and response back was they were getting higher than normal volume of emails, they'll get back to me when they can! No response in 3 weeks from the email.

Please do NOT buy FRIGIDAIRE products. They are defective, the customer service doesn't stand by their products and is very hard to get in touch with. Their products are sub-par, customer service representatives do not respond, nor care to resolve a simple issue. A $42 issue was not resolved, thus prompting the need to submit a review.

Our side by side fridge and freezer is a Frigidaire Gallery and we were surprised at how little the fruit and veggie crispers are. The freezer had no water line filter, and the removal of the bottom drawer is super hard. The fridge is otherwise ample and I love how everything is easily within reach.

We thought that Frigidaire was a really good brand. Friends and family have been customers in the past. This is why we bought Frigidaire again, to replace the last one, that died on us. This one not small but the storage space, just is not enough. Way too loud, for our small kitchen. Also lots fo weird noises such as popping and gurgling, constantly throughout the night. Same style as old one same brand, but we lost storage space. It cost twice as much as the old one. This was not a bargain for the money. I would not recommend this to a friend and or family member.

Difficult to rate warranty, since we never had to use it. Same for customer service, never had an issue that needed the attention of customer service. Overall, great appliance. We have had ours in service now for over 20 years with no issues. Will look for another one if we EVER have to replace.

Recently purchased a replacement top freezer refrigerator. Frigidaire was my choice! Nice looking and the right size! I recommend. I received a 10% discount on my purchase. Satisfied. Registered it for the warranty!???

The refrigerator looks pretty. The stainless steel is ok until something scratches it. Very hard to find the right cleaner and it takes a lot of arm muscle to get it to shine. Makes a lot of noise when on.

Bought it on sale so the value for what you get was fair and it does the job. LED lighting keeps the compartments well lit. At times you need to turn the breaker off to reset the ice dispenser and being a french door fridge it feels a bit awkward since we are use to a side by side.

We bought this Frigidaire model a few years ago when our old one stopped working. I like Frigidaire products, they are normally well-made and reliable and last for years. The fridge itself is performing well, I wish it didn't have glass shelves, and was a bit larger, but it was all we could afford on our budget. We have had to replace the door handle already, it has a weak point near its upper mount. While its serves us well otherwise, I only wish we'd been able to purchase a more upscale model.

Poor design in freezer section. Can't put anything bigger than the ice maker, and one package, door bins fall off break easily, Shelves are not practical for everyday use. Milk can be placed in door bins and drawers can be adjusted. No light in freezer.

I bought my fridge at Teppermans in Windsor. The staff were hard to find and when I did they disregarded my questions and made me feel like I was bothering them because I was multi buying for a discount, I had to tell them it was on sale as they didn't recognize the sale and were trying to tell me they were not on sale until after about 3 sales people tried to find the sale on it and embarrassed me as if I was lying or trying to get it cheaper than regular price and that it was a cheaper brand, I finally proved them right and they didn't apologise, They thought they can make me pay the price on the sticker. I was so upset and wonder how many customers they do that to. My fridge had many problems and they would not fix it. Gave me a hard time so I will not shop there no more and my fridge lasted 5 yrs only.

I purchased Frigidaire Gallery appliances for my new kitchen in 2016. The dishwasher stopped working last January after the extended warranty I purchased had expired. The repairman said the motherboard was burned up. He replaced it, and the cost was around $400. Today it stopped working again. Do not buy Frigidaire, even if the price is tempting. Piece of junk! Getting another brand.

I purchased the Frigidaire 70 pint dehumidifier model number CAD704DWL, June 10, 2016. The unit was the most efficient unit tested by Consumer's Report. Before purchasing the unit I looked at the on-line reviews. There seemed to be a problem with some units, in that they ceased functioning after a few years. In 2017, I purchased a three year extended warranty to mitigate my risks of having purchased a faulty unit. In May of 2020 the unit failed. I contacted Frigidaire warranty and they said that they could not initiate any warranty claim with me providing the initial receipt from LOWE'S. The receipt was misplaced and is not to be found. The company acknowledged the purchase in 2016, took money to extend the warranty and now asks for proof of purchase... I have the unit!

My upright freezer was delivered in May 2020. By June the frost-free freezer was forming ice near the door. Took Frigidaire 2 months to mail me a replacement gasket. Before the part arrived the door wouldn't stay shut. Had to put a ratchet strap around it to keep it closed. Gasket arrived and it doesn't fit in the door so falls off immediately. Now the freezer is constantly running trying to stay cool. The contents are melting.

I purchased the fridge a year ago June 2019. Within 2 weeks started freezing food. In one year I’ve called 6 times, they ignored 2 messages, they have replaced same part 3 times last time in June 2020. Within 2 weeks started freezing food again. Called told me I was out of warranty. I said no warranty was extended another 6 months. I got hung up on. Wrote review on Frigidaire website and they responded with this....

I'm writing on behalf of my daughter who is due to give birth any day now and who has waited since January for Frigidaire to make right a product that does not work. In the last four weeks, I've spent nearly 8 hours on hold BEFORE I could actually talk to someone, and though it has been 8 months, the replacement dishwasher which Frigidaire was supposed to deliver has not been delivered. On two occasions, delivery men have brought out a new dishwasher but then, mysteriously, the new machine was deemed "broken in delivery" and impossible to install. I've been instructed to send copies of documents to prove our purchase even though they have record of the fact that she owns it. I am waiting for Frigidaire to deliver a "serial tag" to me - I'm supposed to attach it to a rebate email. I have never received the tag.

Dehumidifier purchased 6/18 worked with no issues until 4/20. Dehumidifier stopped working Error Code F0 Unit no longer blows hot air. Followed instructions in owners manual to address Error Code F0. No success. Contacted manufacturer, spoke with representative, provided picture of unit model #, serial #, error code displayed in Dehumidifier display and receipt from Walmart.com. Sent all information as instructed through the Frigidaire website. Received email I would be contacted in three days. No response. I now call back and customer service runs me in circles and the end result is they hang up and I can not even talk to a representative. Garbage product. Garbage customer service.

Brand new Frigidaire electric oven died after we used self cleaning feature for the first time. Had repairman replace the computer board at our expense. Several years later used the self cleaning feature again and the oven died again. So far we have used the self cleaning twice and the oven has died each time. Frigidaire should stop making this junk or replace the "Self Cleaning" button with "Self Destruct" button, so customers are aware.

Both the bobs on my range and the handle on my microwave are wilting after only 6 months. The company did nothing to help replace during the warranty. They are both plastic and not high quality at all. I didn’t extend my warranty because of this:

I purchased a small appliance as a gift. It was a popcorn machine. I gave the machine to the recipient for their birthday and as it turns out, an integral piece was missing from the box (pretty embarrassing). I have now been dealing with customer service for over a month, asking for the missing lever, with minimal responsiveness. It's not like I was asking for a refund or a new appliance!

Bought a Frigidaire oven, Microwave and an Oven in 2011. Microwave: After 2 years cheap plastic handle cracked and broke - used crazy glue. Still works in 2020 but looks bad. Refrigerator: Just before warranty expired compressor broke - got it fixed but in 2018 fridge section thermocouple broke - using as freezer in basement. Never buying Frigidaire brand again.

Bought a stackable washer dryer in Nov. 2019. It never worked. I had to go to the CEO to get agreement and a credit. The institutionalized resistance was more than most people would ever survive. I am relentless when it comes to not getting screwed by corporations so I won, but it took 5 months. I have all docs, emails names and photos so they can't tell a different story. Don't buy anything from Frigidaire, ever.

I spent over $1800 in Sears on a small wall oven 5 months ago and what a waste of money. I used the "Self Clean" feature on the lowest setting for the first time, just to see what it was like. I followed the instructions and everything seemed fine. Until I went to use the broiler the next day. Nothing. Then I tried the oven. Again nothing. Neither would get hot. So I called Frigidaire and scheduled for a technician to come out. I was given a date and took the day off. He didn't show up and their customer service Reps were very rude. So I called back Frigidaire and scheduled for a different service company to come out.

Purchased a Frigidaire cooktop stove in 10/19/2019. Model # FFGC3626SSE Serial # 3F92501805. Order #**. At Home Depot. A week ago. I turned on one of the burners and I couldn't turn it off. Had a panic attack that I couldn't shut the gas off. The knob just spun around on the shaft. I pulled off one of the other knobs and used it to shut the gas off. I looked at that knob and it was cracked too. The other 3 knobs were split also. One more is ready to brake. I’m afraid to use my stove. All 5 Knobs are defective!

We live in California and purchased a Frigidaire refrigerator to put in our newly built vacation home in Arizona. I only wished I would have looked at ALL of the reviews prior to choosing this brand. Our new home was ready 2 mos earlier than expected. We called Home Depot, where we purchased it from, to get a earlier delivery date. No problem... we scheduled it and traveled the 6 hours to spend the weekend and accept delivery of our refrigerator.

I have owned several stainless steel refrigerators. Whirlpool and GE never had any issues with the stainless steel. The last one I owned I had 10 years and it was placed in the same location in my house with no problems and no rust at all. The Frigidaire I owned less then 2 years and the entire front of both doors are covered in rust. No fault of my own. This they consider to be cosmetic. Absolutely ridiculous. It's cheap quality stainless or a defect. Either way I would not recommend anything stainless steel from frigidaire. They will not back up their products.

We bought all new Frigidaire appliances when moving into our new home 7 years ago. The first to go was the Dishwasher about 2 years ago due to leaking. We just discovered ice forming on the back of our Refrigerator then suddenly the ice maker stopped working. We can access water from the door still but the whole back of the Refrigerator is rusting out due to the ice formation and we have to buy new Refrigerator now. They offered us $500 toward a new one but will never buy from Frigidaire again. The Gas Stove is not holding up well either as the coating is peeling away from the control panel looks terrible. I am writing this now because I just discovered our Electrolux Dryer (made by Frigidaire) is also broken - on Normal setting it is stuck on Air Dry. I have seen 30 year old appliances that look better and still work. WARNING. DO NOT BUY FRIGIDAIRE.

I purchased a Frigidaire refrigerator model #LFHG225ITF3 in May of 2019. In December the ice maker stopped working. I replaced the filter and an external line filter and it still didn't function so I called service. A young man all of 20 years old if that showed up and looked in the freezer. He then proceeded to make a phone call and made the "repair" by getting instructions by whomever he was speaking to. He said, "OK it's fixed" and left. 24 hours later still no ice. I called the repair line again and demanded a different service company.

After spending over $5ooo. for 2 refrigerators, I can't understand for the life of me why Frigidaire will not take back our refrigerator and issue refund. We are constantly having issues with the french door ice maker. This is our second time purchasing due to the same issue. I plan to take further actions to inquire about customer satisfaction.

4 new Frigidaire professional appliances. Year 2 replaced stoves control panel (over $300) and ice maker in fridge needed repair. Year 3 ice maker repair again, year 4 dishwasher leaking and had to replace. Fridge ice maker and water dispenser repair. Year 7 stove started to smoke (when back was removed the wire assembly for "bake" was melted into the control panel) so had to replace. So that leaves only 1 appliance (microwave) that remains. Frigidaire customer service has no comment other than to provide you with a contact for repair. Will never buy any frigidaire product again.

Frigidaire only has a one year manufacturer warranty... they don't make items last very much longer. I purchased the refrigerator in Oct. 2016 and 3 years, 4 months later, the compressor went out. Seems like newer items aren't made to last. Very sad how we have become a "single use" society with companies like this that charge too much for such little quality.

We bought the whole suite of Frigidaire appliances for our kitchen a little less than 3 years ago. We have had to repair the refrigerator twice (the ice maker and the water filter) and now the microwave has stopped working. The repairman stated that 4 parts are needed and it will be roughly $300 to repair - that is roughly half of what we paid for the unit. I called Frigidaire and expressed my frustration - I should expect the appliances to last more than 3 years! I was told without the extended warranty, there is nothing they can do. I told them my previous appliances lasted 20 years without repairs and they should have more pride in what they produce. These are not durable or quality products! And, like many others - the refrigerator freezes some items, the stove is inconsistent, and the dishwasher barely cleans! Just not good products!

After 9 months of frustration and three failed attempts to repair our fridge, Frigidaire replaced our unit with an identical unit. I had to request a supervisor multiple times, but the supervisor was understanding. Immediately when we plugged in the replacement we noticed a difference in the operation making even clearer that our initial unit was a lemon. I also complained on Electrolux and Frigidaire's Facebook pages and they sent a $100 gift card to help cover food spoilage. Lowe's protection plan also covered $130 for food loss. Since Frigidaire did give us a warranty replacement I updated my rating to 3 stars from 1, but since the process and experience were not what I expected from spending hard earned money we will not be buying another Frigidaire or Electrolux product.

This model (along with others) features a venting system that aims freezing air directly at the food in your fridge. Had for two months. Four repair calls. Replaced the air tower and gaskets twice. Freezes food at back of shelves. Freezes food in produce drawers. Thrown out many dollars in frozen fruits and vegetables. Techs both said it's a design flaw. Frigidaire is off-loading these cheap since so many have complained. Will only replace with the same model... with same design flaw. Temp in fridge factory set at 37-currently at 41 and still freezing. Their suggestion: don't put food in the back where air comes out. Really... How convenient. Stay away from this model, and based on customer service, this brand. They do not stand behind what they make.

We purchased our oven three years ago. For the first time we used the self-cleaning function and it broke the oven. We contacted customer service and told us we need to pay for the repair. They don't care that they are selling a defective product.

Just a few weeks after purchase the door handle fell off and the door glass came apart at 350 degrees. Now the burner sparked and I have waited a month to get it fixed with my worthless extended warranty. Dear Frigidaire please come pick this up. You can use it to study the poor quality issues with your product.

On February of 2019 I bought a refrigerator from Sears. 9 months later it went bad. Less than a year in with barely to no use since I am mostly away for work. I had to wait 8 weeks to get a credit to purchase another which I surely saved myself the grievance and did not. Instead I have purchased a freezer which I will sale before it goes bad. I should have listen to my neighbor who said she couldn't trust this brand anymore. To use the factory warranty prepare for a huge disappointment and tons of hot potato phone calls. It seems to be the only brand that chapter 11 Sears seem to have on the floor and I can see why. Save yourselves the headache, get a South Korean product instead and live a happy life.

Sold me a $200 fan the didn't last 6 months. No customer service help. Expected me to spend another $200 for a fan That didn't even last 6 months. Now they expect me to spend a another $200. What a rip off. These people need to be in jail For stealing from the public. If you check their reviews they are Horrible. How does a company stay in business like this? Governments always on the side of big business, never the little guy. That's why they're getting away with it!!!!

The price of the repairs. I’ve spent almost the same on parts for my fridge with no help from Frigidaire. My experience is they break down a lot.

I purchased my electric range stove in July of 2019. On January 5th 2020 my stove sounded like a bomb going off. The glass exploded out the top burning my son's face and hair destroying my floor, burned my cabinets and destroyed my above range microwave. I have now been told that this is a normal issue and it is a user error because apparently to much heat or something accidentally boiling over can cause this to happen. I was told that you can find this in the user manual that if it gets to hot or something boils over it can do this. I have been searching this manual to find this B.S. of a statement with no such luck. Frigidaire has been the worst company to deal with and for them to tell us that to much heat on the stove and it exploding is a user error is beyond disgusting. I am thankful that my son was not hurt worse and my house did not burn down. I do not recommend Frigidaire to anyone.

I purchased this refrigerator in September 2016. The plastic lining, the doors have all cracked due to the cold temperatures. The plastic started cracking within a year of purchase. I previously had a GE for 15 years and never had any problems. This new fridge has plastic pieces hanging off of them and is visibly horrible. I purchased the warranty and they say it is cosmetic so they will not cover. I have called Frigidaire and they want me to purchase new doors. When I asked to escalate they provided me a P.O Box to write a letter in hopes that I would not bother.

First of all. How the hell does this company have so many stars when every review on here is horrible?? I bought a Frigidaire dishwasher from Lowe’s and I’m going on over 3 months waiting on a part to fix my BRAND NEW dishwasher. Service technician said I need three or four parts for my brand new dishwasher. I have now had a dishwasher Since September 23rd and have never been able to use it. I have spent hours on the phone with these horrible customer service people who do absolutely nothing help and get and attitude when I explain how ridiculous it is to be waiting over three months for a part for my new dishwasher.

Purchased all new Frigidaire appliances with a new home and have nothing but regret in doing so because of inferior quality, The dishwasher leaked causing damage to surrounding cabinets, the Range Oven light burned out after only a few uses and the side by side refrigerator freezes anything and everything on the top shelf of the refrigerator. Called for repair three times in six months. Not only that... Frigidaire refused to payout on a 150.00 rebate. Clearly a company with questionable business practices producing and selling an inferior product line with quality issues!!!!

While our Frigidaire FGID2474QF built in dishwasher never cleaned well from the beginning (purchased February 2015), during Christmas week of 2019 it produced an error code i30 and would not stop running until my husband pulled the plug. In checking online we found this is a common complaint the company has not addressed. Based on other owners' feedback and our experience that it never cleaned well, we feel it is not worth trying to repair. I will never purchase a Frigidaire product again. Wish it were possible to give it zero stars!!

In May of this year I purchased one of this refrigerators for use in my own home. It arrived with a cracked fruit/vegetable drawer, and I called to have a new one shipped over. I had to do this twice before I received a drawer that was not cracked before arriving at my home. Recently, one of the 1/2 gallon door bins developed another large crack. This time, calling their customer service I was told that such an issue was outside their warranty terms (since it was not akin to a failed motor, leaking coolant system, etc.). Things like bins, trays, & handles are only covered by a 30-day policy. I was informed that I could order a new bin from them for $42 (plus shipping, I assume).

I just bought a fridge on Black Friday that was delivered to my house the Friday after. After the installation, I noticed the fridge beeping, but I thought that it was due to the fact that it hasn't reached the ideal temperature. During the weekend the fridge didn't stop beeping, even though it reached the temperature. We tried different things that we found on the internet, but nothing worked. On Monday I decided to contact the customer service, and they told me to turn the breaker off and on again. At the time that they ended my call, the fridge wasn't beeping just yet. As soon as I hang up the beep starts again.

We bought the range 2 years ago and last week I bumped the door on the side with my leg and the glass shattered. Contacted Frigidaire and they told me I would have to buy a replacement part and have it installed because it was considered abuse. Why would it shatter if it was bumped other than a design flaw. I would never buy one again.

Hi. I am a Frigidaire owner of many appliances. In August of this year I purchased a refrigerator from Lowe’s. 2 1/2 months later it stopped cooling. Frigidaire sent a repairman who after speaking with their tech department decided there was a leak in the internal hot gas loop which is located on the inside of the unit and could not be replaced so they suggested he put an external part on the back of the unit that would bypass the internal unit. I asked for a replacement refrigerator because it was a makeshift repair on a 2 month old refrigerator. I was told they would not replace it and this was the best they could do. I’m very disappointed with the way this was handled and will now look for a different brand of appliance in the future!!

I bought a new Frigidaire dishwasher model FFCD2413UW at Lowes. Biggest mistake ever. Problem one, there is no mention anywhere about the fact that you must buy additional parts to install your dishwasher. This caused two 70 mile round trips. Problem two, The door on this dishwasher has no latch. With no latch to click to open it you must employ brute strength to open it.

In February 2018, after seven years of owning a basic "cheap" model dishwasher (that was working fine), we decided to upgrade to a Frigidaire dishwasher. What an awful mistake; our nice, new, fancy dishwasher stopped working this week. We had a repairman out and were informed that the dishwasher needed a new motor. That is absolutely ridiculous - the dishwasher gets very little usage but is now totally useless to us. Do not, do not, DO NOT purchase a Frigidaire dishwasher. Frigidaire has been in business for years and you would think they would have gotten it right by now. When I was growing up there were a few products that everyone loved: Frigidaire, Tupperware and S&H Green Stamps. (I am really dating myself) S&H Green Stamps are long gone, Tupperware is almost exclusively online and Frigidaire no longer equals quality. What a sham and a shame.

I purchased a Frigidaire microwave on November 2018, October of 2019. The microwave rack caught on fire. I filed a claim with Frigidaire. They sent a technician to my home who never opened the panel. He sprayed it with spray paint changed the hook. The microwave now knocks the power out in my kitchen. I spoke to a corporate supervisor who sent another technician out who was very rude, stated he was not working behind another technician, he should have done the job right the first time and he left my home. I called the supervisor back, she sent another technician out. He opened the microwave, took pictures, referred back to his phone and it still doesn’t work. He stated it may have to be taken back to the shop. He left without the microwave. I called his office back and was told he ordered more parts which was not what he stated to me.

Clayton NC. This Frigidaire Electric Range Model FFEF3054TS Serial # VF84808468 was purchased new in December 2018. On October 30, 2019 at 9:30 pm, the range glass door exploded. It sounded like all the kitchen cabinets had fallen off the wall. The range door outer glass exploded nearly 12 feet and was all over everything. The oven was not in use and have not been used frequently.

We bought an upright freezer on July 15, 2019. It broke Nov 2, 2019. We purchased from Lowe’s, they told us we needed to contact Frigidaire. Of course no one answers the phone on the weekends. Cost me $134.00 for dry ice to keep all my meat frozen. When I called Frigidaire on Monday they couldn’t get a repair person here till Tuesday. I asked if they would cover the dry ice purchase. No that’s my problem. How rude and how bad must their products be if they can’t get someone out here right away. Must have a lot of service calls. Doesn’t say much for their products.

Bought this in July 2017. Tho is is the style that has the freezer in the bottom. The first thing that broke was the visual temp lights. They just quit working one day. Next, the freezer handle is falling off. Next, it states the water filter last so many gallons or replace every 6 months. We are retired, no children, no one but us two. We must spend $72.00 every 4 months. This is pure junk. I wish I had my old Kitchen Aide back.

I’m posting my review to warn others. Frigidaire refused to post my review bc it may steer customers “away”. Ridiculous. My husband and I saved up for 10 years to do our kitchen remodel. We used the Frigidaire Pro Line for all of our appliances. I have never been more disappointed with a refrigerator. I chose this model because of the smudge proof finish. This is biggest mistake we made for our entire renovation!

I am absolutely DISGUSTED with the treatment this company has given me. STAY AWAY FROM FRIGIDAIRE!!!! We got an in wall unit last year. They gave us a faulty unit that did not work straight from the box, and had to be replaced with a new one straight after buying it. Barely over a year later, in July, it stopped working again (was not blowing cold).

I am a consumer with three Frigidaire appliances. I placed an order for filters and was excited to see they had a special discount on filters. Here is where it gets bad.. I dealt with an online customer care representative and agent and was so unhappy and was transferred to speak with the Corporate Manager in Georgia. She then in turned blamed me and stated it was my fault that I did not receive the 20% discount on the filter I had ordered. Frigidaire be kind to your customers!

My Induction cooktop has an issue, one of the burners does not reach the highest temperature and the rest they do. When I bought it for 4 months ago it worked fine but after 3 months it stopped reaching temperature 9. I called customer service. They sent a technician and the guy said it is normal that doesn't reach 9. I started arguing that how could this be normal and they hang up on me. I called several time and they said there is nothing they can do because the technician said it is normal. The work customer service I have ever seen. Do not buy from Frigidaire. Not wort it. They have no respect for your concern. My Induction Cooktop has issue and they are not willing to fix it.

We bought a new Frigidaire range and the oven door handle fell off right after one year warranty. The problem is, we seldom use oven, at most 20 times a year. And it conveniently broke after one year warranty. Yesterday, the entire oven outer door with glass fell off while nobody used range at the time. It was scary, especially since we have young children walking by. Bad workmanship. Horrible experience!

I have purchased three Frigidaire appliances in the last month and only a single one (microwave) is functioning properly and/or installed. I am on the third side-by-side refrigerator and either they are delivered with damage (under packaging which means it is done at the factory) or they have loud compressors at times, and a convection range no one seems to know where it is..Shipped half a month ago and keeps missing delivery dates. I have communicated with a R'Shaye at Frigidaire and she has stopped responding indicating a total lack of caring whether I ever receive the products I paid for a month ago.

I would like to compliment Frigidaire Customer Service at 1-800-374-4432. I bought a 10,000 BTU room air conditioner and was concerned that the water drip was excessive. I called their Customer Service and explained my situation, and they gave me the number of a local service provider and also scheduled an appointment for the following week. That service provider, I believe the name was AID Services, turned out to be rude and unreliable, they did not show up at the scheduled time, nor did they call. Anyway, I called Frigidaire Customer Service again, explained what happened and requested another service provider. This time I was fortunate to get RTV Appliances, they were very accommodating, and their service engineer, Jose, was very polite, knowledgeable and affable. As it turned out, nothing was wrong with the air conditioner, as patiently explained by Jose, but the reassurance put my mind at ease. So 5 stars for Frigidaire service.

We have been a Frigidaire customer for years owning multiple home appliances; however, that loyalty is ending. Frigidaire has really fallen! It used to be a company that made good products but now their product quality is poor and their customer service is even WORSE. I have been trying for two months to have a dehumidifier (less than 1 year old) replaced under warranty. The Unit (Model No. FFAD7033R1) stopped working in early July. We submitted all the required information; but have yet to receive a new unit. I have called Customer Service 6 times (7/27, 8/14, 8/22, 8/30, 9/6, 9/9) and spoken to 6 different service representatives along with 2 Supervisors over the last 60 days without any resolution. All have claimed the replacement order was issued but none can confirm it was ever approved OR fulfilled by the manufacturer, not to mention provide a shipping/tracking number.

I purchased two Frigidaire dehumidifiers, one us a "pump-up" unit that I bought for my basement. Although it was 3 times the cost of a standard unit I needed one that would self drain since I don't have a sink on the same level and cannot go up and down the stairs (I'm a Senior with compromised health). The pump-up function stopped operating a couple months after warranty ended. I purchased an "extended warranty" and after the fact, when I called their CS dept. was advised my warranty doesn't cover "existing" issues and the young lady I spoke to said as long as it still runs they won't cover it. Sad that this once reputable company has come to this.

I will never purchase another Frigidaire product for the following reasons:

Grating noises from ice maker FFHS2611LWMA. I selected this refrigerator b/c it was available to be delivered the next day. Now I know why! Nobody in their right mind should want to purchase this unit. Shortly after delivery, we experienced a racket beyond belief. It is so loud it wakes me up at night. We called an "approved" service technician, while under warranty. He stated this is just the unit. There is nothing to be done. Two letters to Frigidaire. Today after the 2nd letter, the rep. suggested I contact an "approved" service provider. I asked her why would I do this, when the provider operates under the dictates of the manufacturer.

We have had many Frigidaire products over the years. Not sure what happened to them, but they are certainly not what they used to be. Our latest... a new Frigidaire dishwasher, the master control board failed at 2 years and one month, just past warranty. And their service? Was a huge fail! They did not care. It was clearly a manufacturing quality control problem for that to fail. But the response from Frigidaire was they did not care. And, they had no interest in taking the machine or board back to see what went wrong with it (despite our offer). It was like they knew there was a problem... but they just did not care. So, we replaced it with an American made Whirlpool, and will do the same with the fridge and freezer. And we will never go back to Frigidaire again. For others, I recommend you research your purchases carefully.

Have had issue with Frigidaire gallery, food in the top compartment freezes! After many phone calls, numerous service calls, parts replaced, their solution is to move shelves around! Wasted way too much time trying to resolve this issue. I was actually told by someone on phone at some point that "things do freeze on top shelf"???? Would not recommend their appliances. Problem started under original warranty and I stupidly purchased another 2 yr contract. Waste of money.

I purchased all new appliances for our kitchen 3 years ago. We bought the professional series 2 door refrigerator with the bottom freezer, the professional dishwasher, the professional cooktop, the professional double oven and the gallery convection/microwave with the ventless hood.. We have had continual issues with the double oven model number fpet3077rfa. Initial install the motherboard and fans burned and almost caught our house on fire. Then we used the self cleaning mode a few months later and the upper oven had several failures and took over 2 months to get it properly repaired. Now both ovens do not cook food evenly. The back half will be burned and the front half will not be fully cooked.

I bought a stainless steel refrigerator and a stainless steel stove from Frigidaire July of 2016. The fridge won't cool the freezer or fridge section. The stove you have to use a lighter to light the stove. Pilots won't stay lit. Called Frigidaire and all I got was, "Oh too bad." Had to go and purchase a new fridge. I wouldn't recommend Frigidaire to anyone.

Bought a refrigerator from Frigidaire, only had the product since June 5, 2019. Here it is July 26, 2019 and I find rust on the front doors of the product. I called and get told that “rust isn’t covered under warranty”, are you freaking kidding me!!!! Well, looks like I’ll never buy Frigidaire products again. By the way, since when does stainless steel rust in the first place???? Sounds like some shady BS going on..

Frigidaire will not honor the one year manufacturer's warranty. They will drag their feet on the repair, send multiple repair specialists out, claim to never receive photos and finally just stop taking your calls.

Updated on 05/27/2020: This is an update to a post of an original review July 18, 2019 on the Frigidaire FFAD5033R1 dehumidifier. I did receive a replacement unit from Electrolux later in the summer of 2019. I was surprised as it just showed up in a box at my door. I used the dehumidifier the rest of summer 2019 with no issues. It is now almost June of 2020 and I've powered it up for the summer. I am very disappointed to say that it's already displaying the FO error code. Not even a full summer of use to this point. I've sent the required information to Electrolux, again. I don't understand why they don't fix whatever the issue is with these dehumidifiers, or totally scrap the design and start over.

I have bought 2 of the Frigidaire 50 pint dehumidifiers. The first failed within the warranty period and Frigidaire/Electrolux provided a refund for the purchase price excluding shipping and tax. I thought it was a fluke, so I bought another unit. This time I purchased from Amazon. After 11 months, the unit failed. Still within warranty. The specific product warranty is for 1 year and was validated by the Frigidaire support. The warranty also states 3 to 5 days for processing. I followed the exact protocol to file the claim for which they said they would send out a new unit. Nearly three months later, they still will not validate that a replacement will be sent.

I'm selling my house and got an offer, the buyer's inspector finds my Frigidaire stove has a recall, haven't been fixed. And this fixing was put in that 1 week offer as a condition. When I call Frigidaire, they tell me to post the parts and later arrange the service, and 24 hours later there'd be an automatic email send to me. I told buyer's side that we will provide the email for them to delete the condition. But several days later I haven't got this email. I called back but they said they dispatch the recall request to a service company but failed to tell me, and no email at all. "Why not tell me? I told you it's an important email for me." "Because it's a mistake!" I'm not happy so I want to complain. But the lady just said, "If you don't have other things to help hope you have a good day," and hang up the phone! It's worst customer service I ever have!

I bought a fridge with an ice maker in the fridge. For the first 8 months the ice maker made 120 to 150 small cubes of ice daily and worked to my satisfaction. Then the ice production dropped to about 40 to 50 cubes daily. After almost a dozen service calls the unit was replaced with a new fridge. For about 8 months the second unit worked as described in the manual making 120 to 150 small cubes in a 24 hour period. Again the ice production dropped to 30 to 40 cubes daily. This time after 3 service calls from 2 different companies I was told by Frigidaire that the unit is working properly and the ice maker is only a convenience and they have left me hanging with an ice maker that does not produce ice. The technician that came out said the ice maker temp was 28 degrees and too warm. Should be 9 degrees. Frigidaire tech support said it is working properly so I got hung out with nothing.

I bought a refrigerator from Lowe's about 4 yrs ago and haven't slept since. The thing is so loud and vibrates so bad that I can't hear the television that's in the other room. I wake up all night just wanting to push the junk box out the door. I called about the noise issue when I first got it and they told me it was that was normal. As soon as I can afford it this piece of junk is going in the dumpster and I'm buying a new LG brand. And NOT from Lowe's.

Our refrigerator leaked after 6 months. The alarm wouldn't stop beeping after 1 year. I'll never buy another Frigidaire product. I always stuck with Kenmore until Sears started going under. All you can say about Frigidaire is that it's a waste of money. My Kenmore lasted 10 years without 1 issue.

STAY AWAY FROM THIS COMPANY'S BRANDS! I have a Frigidaire french door refrigerator that I bought new four years ago. I did not purchase the extended warranty and during the first year, I had at least two service calls for the unit not cooling. After the warranty period, the freezer would frost over and actually had ice build up inside the drawer that required I do a manual defrost.

Bought all new appliances for our house when we purchased it. All were Frigidaire. The Refrigerator didn't last 6 months. The control board, fan and ice maker went bad. We had it repaired under the extended warranty plan we purchased from Lowe's. The repairs lasted a couple weeks and it failed again. This time the whole refrigerator was replaced. The new one was no better. 2 ice makers have failed and now the control board is failing and we have to listen to it beep day in and day out. Reset button and alarm mute both don't work. The fridge and freezer are working properly but the board doesn't. Stay away from Frigidaire. Even our dishwasher and dryer are constantly having issues. It has gotten so bad I removed the dishwasher and threw it away.

ATTENTION CONSUMERS!!!! DON'T BUY!! This is an honest warning from one consumer to another! Don’t buy Frigidaire. They don’t last more than 7 years. I replaced my Kenmore fridge and that’s still making ice and water as we speak in the garage just fine. My fridge from Frigidaire cut out on me 3 times and parts were replaced 3 times at my expense and yet again broke down. My gas range seems to auto ghost mode on at 400 degrees or higher so now I have to keep that unplugged. My dryer was worked on several times and $100’s was poured into my dryer for parts and labor. The washer doesn’t spin the water out of clothes anymore. And now the dishwasher just generates random wash times while in a wash cycle.

In 2012, I purchased all Frigidaire appliances (Refrigerator, Oven, Dishwasher and Microwave). I also purchased the Extended Service Agreement and renewed with an expiration date of 3/27/2020 on all the appliances. In November 2017 I noticed a crack on the door of the microwave located at the bottom of the handle. This is probably due to the design of opening and closing. The microwave is Model #FFMV162LW Serial Number KH12401883. Purchase date 9/5/2012 ($199.00). The extended service contract #[protected] (spent $163.93 on this service). When I contacted the 800# to report this, I was told it is not covered, because it is not part of "functionality". I have read over the contract. Nowhere does it mention the door not being a significant part of the functionality; it does need to be closed to function. The contract does not mention at all that the door is not part of the extended service.

I am so dissatisfied with this refrigerator, all the inside walls are cracking, and the storage boxes on the door break easily, I have used it for two years and it's falling apart, please consider not buying from this company.

I’ve had a “new” microwave for 3 years and during this time I’ve had to call in 4 or 5 service request since it’s not working. Since it’s outside of their warranty, they charge $90 per trip fee. If I want to avoid the trip fee, they want me to pay for an extended warranty. Either way, they want more money. This just tells me they are using a defective product & could care less about the customer experience. Horrible accommodations to a client. For the amount they charge & the number of times they’ve been out, I could have easily purchased another appliance. If it was the 1st or 2nd time, I understand. But at this point it tells me you have incompetent contractors “fixing” an item that should have been replaced & an appliance that messes up this many times in such a short amount of time tells me it’s horribly put together. Trash!

I purchased a French door refrigerator 8 months ago. The bottom door shelf broke off after 5 months. I ordered a new one. It took 6 weeks to get it. It arrived in a book with most of the chef in wrapped in a plastic bags. The end had broken off and was laying on top of the bag. Yes, the obviously dropped and broke the shelf in packaging and shipped the broken shelf anyway. I called to return the shelf. Their policy is that the customer has to buy a 2nd shelf, and they will credit your account for the first. Well, that was 6 weeks ago. I have not received credit for the broken shelf and the new shelf has not been shipped. I’ve made 2 attempts to find out when the shelf will be shipped, and no one seems to know. They were however able to take my money twice. I will be buying the rest of my appliances from a more reputable company.

We bought a Frigidaire Gallery French door refrigerator for our new house in 2012. A few months ago the ice maker stopped working so we pulled it out from the wall and there was a huge ball of ice on the back which had frozen the water lines to the ice maker. Good thing we found it as it had corroded a huge spot on the back and was starting to drip on the floor. I got a repairman out right away who said it was a well-known defect with this model. Frigidaire told me they would fix it if I had a factory authorized repairman out. So I called for another repairman to come out (factory authorized) and he confirmed the defect and called Frigidaire to send out the fix kit. In the time it took (a few weeks) to get the other repairman out, Frigidaire stopped fixing these.

Dishwasher is literally disintegrating after 4 years, plastic on cutlery basket is brittle and breaking apart, can only place cutlery in outside baskets. Two rubber coated wire baskets are rusting badly and wires snapping off, the best issue is that to replace the baskets and cutlery tray will cost the same as a new unit. The door spring has broken twice in four years and one rubber door seal refrigerator, condenser motor died, crisper basket fell apart (open storage now) and the ice machine leaks internally causing huge ice build up.

Five months after purchasing our new Frigidaire Gallery Fridge we ran into problems with the crisper drawers. Both drawers literally detached from the runners and the lid. I called and spoke with a friendly enough person who sent me 2 replacement parts, at a cost of course. Apparently these replacement parts are not covered under warranty as they are considered cosmetic. Imagine the drawers being cosmetic. It gets worse. They shipped me the 2 replacement brackets which I received quickly but they were the wrong parts.

Paid $1600 for the oven which was installed January 2017, ignitor assembly needed replacement July 2017 and also April 2018. Now April 2019 needs replacement again. Oven very cheaply made and obviously there is an issue with the ignitor assembly as it keeps needing to be replaced. Luckily we bought the extended warranty (on the advice of the 1st repairman) so the repair was covered. However, I find product is inferior and Would never buy another Frigidaire. If you need a new oven stay away from this product.

Purchased all new appliances in 2009. Last year the door hinges and the refrigerator broke. Found a good handyman to redesign and replace the hinges. The small burner on my stove turns itself on. Very rude Frigidaire rep says it is not under recall. Odd because the stove was repaired for the same problem under recall in 2009. The appliances are poorly made, customer service is terrible.

Honestly so mad, I upgrade my appliances on July 2017 with Frigidaire Gallery, well just to tell the story short, the fridge cracked and the microwave stopped working. Honestly the worst $2700 that I have spent.

We bought a new home in 09/13, we upgraded our appliance package to the tune of 1800.00 dollars above the amount allotted by the builder. We had nothing but problems with the appliances. Dishwasher, stove, and now the fridge. Yes I understand they are just over 5yrs old. But when we bought the appliances we made sure of the warranties on the units. typical warranty 1yr complete, 5yr compressor. We've had to have the fridge serviced a couple times over the years, and Frigidaire {Electrolux} has been aware that there was a problem with the compressor.

2015 we bought all new Frigidaire appliances. Very disappointed. Refrigerator back Iced up and rusted out. Frigidaire's fix was to put a 1 and 1/4" thick foam on the back of the frig. Now the fridge sticks out even further from the wall, I wouldn't be able to see if it were iced over with the foam on the back, and the ice machine hasn't worked the same since the repair. Our double oven burns food on the edges.

Oven stopped working. Called on March 18, 2019 at 9am. Still waiting for clock timer to get delivered 4 days later. The service tech is as rude as you can get, and refuses to give estimate when clock will be delivered and installed. Will never buy a Frigidaire appliance ever again.

5 times had service out to fix ice maker. Contacted them and told them now the plastic cube maker froze and fell into tray. They told me to have a certified tech out, which it was first 5 times. Now the light is burning a hole in plastic in fridge. Doors always closed , no thawling. How do you rectify a crap product?

They shipped me a product that was damaged beyond repair. Whenever I call them. They tell me the new one is on backorder 3 months now. Requested a refund after 3 months. No product or refund. This order was placed 1/1/2019.

I purchased a Frigidaire dishwasher on 10/9/2017. Installed on 10/6/2017. On 3/1/2019 it wouldn't pump out the water. Disassembled found impeller on pump was shattered (made of thin plastic). My last dishwasher lasted 21 years without a problem. It was a Maytag. No more Frigidaire for me. They were well respected in years gone by. I feel any appliance should last at least 7 years.

Both refrigerator and gas range were delivered April 2018. Refrigerator: By the end of June 2018 I had a warning that the water/refrigerator filters had to be replaced. I was told the filters were good for 6 months!!! Therefore I called Frigidaire dealers in my area to place an order the end of June/1st week July 2018... All of the dealers were out of the filters. Therefore I called Frigidaire. I was told the filters would not be available until October 15th 2018. NOW I HAVE PAID EXTRA MONEY FOR FEATURES ON THIS EXPENSIVE REFRIGERATOR THAT I CANNOT USE.

I am waiting on my 2nd service call. The dishwasher is 3 months old. It doesn't get the dishes clean. The 1st tech told me to run the sink faucet until the water was hot and only use a certain detergent. In all of the homes I have rented or owned I have never had to baby a dishwasher. I wish I had read the reviews. We are a family of 2 and almost always grill. This dishwasher cannot handle barely dirty dishes. I made a purchasing error.

I bought Frigidaire oven in January 22, 2018 and exactly in January 22, 2019 it was stopped working and called customer service. They were very rude and waited very very long time and they told me it’s not under warranty anymore. Then I called service and it needs now about $400 to change the board. Please do not buy their product. They are very bad.

This dryer was never the best, but just before the year warranty was up. We got the error code “E 64 Call Service” (the element). I had emailed and tried to call Frigidaire with no response at all. I therefore replaced the element at my cost of $200. About 1 1/2 years later it happened again, ok replaced it again. And 2 more times 1 year between each time it happens. Then last October it happens again and this time I email Frigidaire again and this time they respond and say, "Sorry, you are out of warranty and we cannot help you." Not happy I replace yet another element at my cost. Well this one only lasted 3 months. With ZERO support from Frigidaire we are buying another Dryer and will NEVER buy another Frigidaire product ever again.

This oven trips the dedicated circuit breaker each time a user opens the door during the cook cycle. Luckily, I have an extended service warranty. I have had a switch replaced 3 times now to get the oven going again. Frigidaire just told me they would not replace the unit because it has not been deemed "non-repairable." I guess they would rather pay a $200 service call each time the switch needs replaced than replace a $270 item. Stoopid and poor customer service to boot from Frigidaire/Electrolux. I will never buy another Frigidaire product.

Buyers beware! We are thankful we are able to return our refrigerator. So Very grateful to Best Buy! The positives are that It appears to do what it’s suppose to do, we Love the water and ice, and it looks great BUT we purchased this fridge under a month ago and I have never heard a fridge be so loud in my life! It sounds like it’s making popcorn! Then it knocks, it pings and squeals. It’s actually loud enough that it wakes me up more than a couple times during the night. We asked that a repairman come and take a look to see what they could do and they said this is normal for this brand! I’ve never had a refrigerator make noises like this before!

We purchased all Frigidaire appliances 4 years ago and we have not been happy with any of them! Our ice maker stopped working 3 months ago and our gas range scratched up so easily on the top by the burner grills that we had that replaced after 6 months! We also had to replace the bottom panel in the oven because it scratched with normal cleaning using a scrubby. Now I have a permanent white spot in between the glass on the oven door. Sent an email to Frigidaire with my dissatisfaction for both appliances and heard nothing! We too are retired and we do not abuse our appliances. I’ve had ranges and refrigerators that have lasted for more than 20 years and still looked brand new. Do not buy Frigidaire appliances. Lowe’s doesn’t care and apparently either does Frigidaire. Cheaply made and made to fall apart after 5 years.

We purchased this oven 4 years ago and one day while warming up lunch we heard a big boom, and the glass on the outer door had shattered. When I called customer support they were not able to do anything as the oven was over a year old. Even though this is a manufacturer defect they would take no responsibility, luckily nobody was seriously hurt.

During the warranty period the unit failed to operate properly. Repeated attempts to repair failed to repair it over more than a year. I am afraid it will not be fixed before extended warranty expires.

My wife worked and saved for a LONG time because she wanted to upgrade the kitchen. Once she felt she had saved up enough, she went shopping for a houseful of appliances. She liked the Frigidaire Gallery line and the Affinity washer and dryer. In October of 2010, we took delivery of stainless gas range, microwave, dishwasher and refrigerator along with new washer and dryer. The only good thing to be said about Frigidaire is the smudge-proof stainless is the real deal. Too bad it's not worth the aggravation. I would rather clean the front of the fridge every day, than deal with this brand ever again.

I purchased a Frigidaire Gallery refrigerator back in November 2011. It had the refrigerator on top and the freezer drawer was on the bottom. The Icemaker that dispensed ice was up in the freezer section. I found a couple weeks ago after pulling the refrigerator out to investigate something that there was a chunk of ice that had eaten its way through the back of the refrigerator and was rusting up all around it. When the repairman came out, he said it was a common defect found with this model (#FGHB2844LF7) because Frigidaire had not put any sealant around the ice maker so the air from the fridge was making direct contact with the air in the ice maker and was causing ice buildup in the ice maker which built up over time.

2 years ago I purchased a Frigidaire refrigerator and paid 850.00. I understood it was inexpensive but it was a small apartment sized refrigerator and had no bells, no whistles and so one would assume that the price was right for what you were getting, WRONG. This fridge may as well be a polished **. Just 1 month out of warranty the control board failed, so the freezer and the fridge compartments were warm and the control board just flashed. I paid to replace the control board with a new OEM from the manufacturer board, and this part cost me 200.00 But now just yesterday 7 months later the control board stopped working again and did exactly what the original one did. We are 5 days to Christmas and me without and once again without our Frigidaire fridge. 1,050.00 invested now in a small fridge and it's just a stainless steel polish on a **.

When I called the customer service representative on 12/6, representative told me that, I still have the warranty as the product is not registered earlier (home built by Lennar Homes in 2015) and there will be no charge for the service since it is under the warranty. That is the reason, I have requested to get the service on 12/11 when I called 12/6. On 12/11th service man came and fixed the drainage issue. After that he checked the account and he told to my husband that, the product is not under the warranty. So, my husband paid for the service and got 2 year extended warranty for $790 as service man requested.

What the hell happened to this company? Their customer service sucks. I wish I'd read YELP before buying a Frigidaire Refrigerator, stove, and dishwasher. 3 months after buying my new appliances the fridge stopped working properly. It would fluctuate between being too cold, and not cold enough. First repairman came out and said it could be a number of things, so he ordered them to be delivered to my house and scheduled an appointment. I waited all day with no contact or repairman showing up.

Keeps losing refrigerant. I have had this freezer for 4 and 1/2 years, the tech just left. This is the 3rd time it has needed service, all for the same issue. It has taken 3 to 4 calls before it's “fixed”, at least until next year. Once a year I have to call them, this is just ridiculous, cause they do not want to replace their product. I will not buy another appliance from Frigidaire. It’s sad because it was almost always a good company before Electrolux bought them. Thing is I have a 22 year old Electrolux vacuum that I love.

When I went to turn the oven on using the control panel it pushed away from the stove as if the glue stopped working - it later sparked and almost caught fire when I tried to turn the oven off. It should not have pulled away the way that it did and now the entire unit will not work. I took picutres and even called/chatted with Frigidaire and they were not able to help me. I requested they send someone to verify this was a defect and they wouldn't even do that. Very disappointed and will likely trash everything Frigidaire given their lack of service and assistance.

My Frigidaire gallery dishwasher Model # PLD4375RFC3 Has a control board that failed twice already & on the third time it caught on fire! It is extremely dangerous and from my recent research it seems like it is really a common issue with Frigidaire Dishwasher. Be Aware!

We purchased our slide-in oven in 2010. It's functioning OK. The faceplate on the control panel is de-laminating and looks unsightly. Unfortunately the faceplate comes only as part of the control panel assembly which costs $378. I contacted Frigidaire online and requested if the face plate could be obtained separately and/or if there was any financial assistance they could provide.

Updated on 11/30/2018: Both new fridge and dryer not working and not fixed by last 5 technicians who all say it's normal and report back same so we have two appliances that I am guessing were lemons or used and sold new and not work properly or at all... They waste your time and make you go back to manufacturer and then to appliance technicians... We used two different companies they recommend us and still fridge is noisy and freezes and makes condensation on vegetables causing mold.

I just bought this refrigerator for my 93 year old mom and she can hear the noise that this fridge makes. I just had the technician check it under warranty and said this is the way Frigidaire refrigerators are. I just read the reviews of many of the refrigerators breaking down within 2 years. That is very disturbing.

This morning I tried to preheat my Frigidaire glass cooktop-oven and it caught on fire. There was a flame that I could see down through the glass cooktop and smoke pouring out of the back. I turned it off and my son reached back, unplugged it, then my husband and son picked it up and carried it outside. They unscrewed the back panel. The stove is definitely ruined! Thursday, November 22, 2018.

I bought a new Frigidaire refrigerator from a company that went out of business a few months later (H.H. Gregg). Within 6 months, we experienced multiple problems (doors would not stay shut, shelves breaking loose from brackets, icemaker malfunctioning). Called Frigidaire just prior to manufacturer warranty expiration; they scheduled a service call from a local repair shop. I stayed home from work to meet them, but they did not show up. It took over 2 weeks for them to find a different local repair shop. Missed work again to meet them; they couldn't fix it without replacement parts. 3rd service call (more missed work), discovered Frigidaire sent defective repair parts! 4th service call (more missed work), they finally gave up and said the appliance was a manufacturer defect and unrepairable.

I have had my range nearly a year. FFEF3051TBC model number and serial number VF73535062. I have had this range for almost a year and the door falls off constantly until it stripes out. 2 small bolts holds the whole door together. I put it back on the first 7 times until it stripped and had to be replaced and took a month and a half to get parts and them to fix it. Worked for almost a month and same things now happened. I put it on 6 times until it stripped out again now and had to order parts again. Was 5 to 6 weeks again before it was fixed. Work for almost 5 weeks.

Refrigerator model LGHK2336TF0 stopped working almost 1 month ago, with only 10 months of use. They are almost impossible to get service from them, they also insist that the warranty was expired, when is NOT. I had to fax them a copy of my receipt. Horrible experience, I ask for an RA# to change the fridge for another one and Valerie the manager immediately said, "NO! You have to keep the same one." Unfortunately we bought a stove too and is extremely slow, it takes me a lot of more time to cook anything. Worst appliances and impossible service, stay away from them.

After about 4 months, one of the plastic shelf supports broke in half. That was replaced, free of charge. Then, when the fridge was a few weeks shy of a year old and STILL UNDER WARRANTY, one of the bins on the door broke. The plastic snapped. Frigidaire won't replace under warranty because it is considered "cosmetic". I think that having a bin on the door is functional, not cosmetic. I had to purchase a new bin, wouldn't even give me free shipping. So far, they have sent me two replacements, both arrived broken. Plastic part, shipped in a cardboard box without any bubble wrap or padding at all. No wonder the parts are broken in shipping. Not sure where to go from here. Already sick of this fridge and the horrible service. Oh, and the ice maker is so loud!!! But at least it works. So far.

Poor product and worse help from Frigidaire: New refrigerator. No ice. Replaced ice maker. No water. No ice after waiting two months for a parts. Angela ** and Sharon ** whom are difficult and don’t even return calls. Tried the president of Electrolux. Spoke with asst. Rita **. No return call. Hope people read this before buying any Electrolux or Frigidaire product. Started Sept 7 and still as of Nov 7 not repaired.

We bought a full set of Frigidaire kitchen appliances in January 2017. Just short of a year after the purchase the microwave went out. It has been repaired 4 times in less than 2 years. Now the dishwasher is out. Control board has to be replaced for almost as much as we paid for the dishwasher. I would never buy another Frigidaire appliance nor would I recommend them to anyone.

The handles on my oven and dishwasher have rotted and the alleged stainless is peeling off the handles. I called customer service they were rude and said it never happened to anyone before, that is a lie because I have read several stories in reviews stating the same complaint. I would upload pictures if I was able too.They do not stand by their product and said it was cosmetic they would give me a discount on the new handle replacements. These appliances are only 5 years old and I complained 3 years ago. It annoys me still this is happening.I will never buy another product from them again it is a shame...

I purchased a freezer in 2015 and in 2018 the compressor died. Called the company. They could only give me canned answers with no emotion. When I asked to speak to a supervisor or manager (I think it was the same person back on the line) I was finally able to get 50% off the part only. They would not stand behind a 3 year old product. That in itself tells you something. Not only did I have to pay $100 to find out the freezer's compressor was bad but I lost over $800 worth of food that spoiled. Never again will I purchase a Frigidaire product. I paid $125.00 more than I paid for the Frigidaire in 2015 and got a Maytag with a 10 year guarantee on the compressor. Be very careful before you purchase a product made by this company.

Their customer service is outrageous! IF you can get past the computer that answers your call - you will receive rude and uncaring customer service support personnel that must think it's funny to be non-responsive and non-helpful. I will NEVER purchase anything from them again - or from anyone associated with them.

Purchased a brand new Frigidaire Gallery series stainless steel electric convection double oven free-standing range and matching above stove, wall mounted microwave. At first all was well. Within a week of the purchase, discovered the convection oven fan was very loud and noisy. (Sounds like loose marbles moving around) Contacted the dealer whom I purchased both appliances from, who is a factory authorized service provider. In the three visits that followed, the technician replaced the convection fan blade twice and the fan motor once with no change or resolution. I was then told by the technician, who spoke with factory tech support personnel, that the noise was considered normal and there is no resolution needed.

We purchased a matching set of Frigidaire Professional refrigerator, stove and dishwasher a few years ago. All are very noisy, but not consistently. This occurs on all 3 devices where it will simply start to make a humming or buzzing sound - sometimes soft and sometimes loud. At times almost a grinding sound. Granted some devices make sounds as part of the normal functioning, but this does not seem normal at all. I would never buy their products again.

Purchased a brand new fridge 5 months ago. Unit stop keeping the fridge cool. Called in for a repair which did take some time to get through their stupid automated system and finally got a human to talk to. They scheduled the appt with a local repairman who came out days later... YUP it’s not bad enough you lose all your food. You have to live without a fridge for additional days. Repairman did whatever to the fridge and left. Now it's 10 days later and the same issue happened. Throwing all the food out AGAIN. HUNDREDS of dollars in food spoilage for yet another repair. Had to call in again and put up with the stupid automated machine to get a human. Scheduled yet another repair and had to wait for days to arrive...but wait, the repair guy calls and says he can’t get out there and it will be additional days before he can repair the fridge.