Frigidaire Reviews

If I could give Frigidaire/Electrolux 0 stars I would. Absolute garbage products that fail within the first month of purchase, terrible customer service based in India, and the slowest repairs I've ever had. It's taken multiple months to fix my microwave (after it caught fire and they wouldn't replace!), range, and dishwasher. Worst trash I've ever seen.

Frigidaire stove has been a nightmare. The stove errors while cooking and even errors during the middle of the night when it's off. One of Frigidaire's outsourced techs kept taking bathroom breaks during short visits and asking personal questions about my kids. Frigidaire then sent another outsourced company and the first tech stayed 5 minutes and refused to do the work - then their second tech never even showed up. Will never purchase Frigidaire again.

I don’t know if these are made in America but the company is. They never answer the phone or transfer you all over the place to incorrect places. It’s been a disaster from day one. The stove leaks gas giving my husband a headache. The refrigerator was damaged as well, we told the driver to take it. They told us to call Frigidaire. Since two hours wait the drivers left. No one to communicate with. DO NOT BUY FROM FRIGIDAIRE. You will not be happy if you do. I was advised multiple times of refund but no confirmation of refund. They wait until your timeframe is up then say you stuck with it. I emailed CEO, no response. There needs to be a class action to get this to stop.

I purchased a Frigidaire dehumidifier in 2019. While under warranty, it broke and they replaced it. I registered the new unit upon receipt using the serial number on the unit. 3 years later, I received an email to extend my warranty and I did. However, the serial number on the renewal began with a W and mine begins with a K. But that wasn't the issue. My serial number ended in 969 and the one they claim they sent me ended in 923. All other numbers were the same. Their system is screwed up and they wouldn't honor my warranty after about 4 hours of conversations.

Purchase a dishwasher and the tub was warped so the unit was leaking from day one, after numerous calls to customer support (out sourced to countries like the Philippines and Nigeria) to get this rectified but to no avail as they are poorly trained. I had asked to speak with a manager and was told that they would tell me the same thing and eventually was told there was no manager available and they they were ending the call. It has been over a month to be told that the store where I purchased it from would be dealing with the matter as an email was sent to them for replacement, when I called the store it was purchased at I was told that they have no knowledge of a email. The experience was beyond horrible and I am still dealing with the matter and yet to receive an answer. Steer clear of this company and their products as I am learning the hard way!!!! I WOULD GIVE ZERO STARS IF I COULD!!!!

I purchased 3 appliances. All are broken within 3 years and they refused talk to me. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. My refrigerator leaks, my dishwasher stopped working. My microwave there tape on the handle. It all bubbled up.

Frigidaire is the world's worst appliances that was ever made and the company needs to be shut down! Every Frigidaire brand I bought was no good, constantly high temperature and service techs that comes out to fix the Frigidaire are extremely mean. In other words Frigidaire in North Carolina needs to be shut down.

I purchased a gas cook stove. Which had a problem with the clock and timer control board when you used the oven the clock would lose time. I finally got them to send a repairman out. He determined it was a bad control panel. Frigidaire told him it had to be the power coming into my home which I had checked, and it was correct. Finally after nearly two months and numerous phone calls they finally sent the part. Their tech installed it but it did not fix the problem. This is where the real problem began.

New matching broke after 13 months due to manufacturing default in assembly. The foreign customer service didn’t care at all. I will never buy from Frigidaire or affiliates again. Complete junk. Had to pay $350 to repair their screw up.

I purchased a refrigerator from Lowe’s, and it has been broken from day one, making a loud noise. I have opened four service tickets with Frigidaire support, but it has still not been repaired after over two months. On two occasions, the repair service did not show up.

After clearing my entire day so I could be available for the 8-5 window I was given for today for repair of my Gallery Induction Range (which has never worked properly), I received an email at 6:45 this morning telling me that the service technician would not be coming and that I needed to call to reschedule. Below are their rules regarding service calls:

1) Not enough certified tech, take 2 weeks to have tech available to evaluate our dishwasher (please dont buy their appliances). It broke down after 6 months from brand new. 2) Their part delivery service is slow (they always said 7-10 BUSINESS DAYS). Sometime it took longer as the part do not come out from Fridgidaire, it from third party warehouse. 3) Customer service cannot help with any of these issue. In the end, you are at their Mercy to coordinate things slowly. So, if your appliance broke and under warranty, it will takes 6 weeks to fix.

Please DO NOT BUY AN APPLIANCE FROM THIS COMPANY! We purchased a fridge in August 2025. It has constantly beeped since the day it was delivered! A tech came out to fix it, but to no avail. Frigidaire will NOT replace it! We are now being told that another tech will return to our home! Their customer service reps are rude and incompetent.

Selling refrigerators knowing that freezer compressor will fail. I purchased on September 25, 2025 from Home Depot. Within one month of purchase problems begin. "HI" Temperature warning on Gallery 36 in. 22 cu. ft. Counter-Depth 4-Door French Door Refrigerator in Smudge-Proof Stainless Steel. Turns out the company knows of this problem based on reviews on Home Depot and Lowe's a common complaint. Purchased on September 20, 2025 from Home Depot.

Purchased a Frigidaire gallery Oct 5, 2023, Oct 5, 2025 fridge stopped working completely (motherboard). We did not have the extended warranty. We have called Frigidaire multiple times and they have been useless. Suggested ordering the part, therefore we ordered it (they said there was 1 in stock), paid 245$. Part was never shipped, when we called to inquire, they said part not available. They said unsure of when it will be available. They aren’t helping in any way! It could be months before they have the part in stock. We have been without a fridge for 3 weeks now! They don’t back their product at all. I will never purchase another product from them! Don’t waste your money! And we wonder why our landfills are full?!? Shame on you, Frigidaire!!!

I can't comment on the product yet because I've not received them. My comment is to their customer service and lack of follow-through. I signed up for a Friday delivery to make sure I had the day off. Their delivery partner wanted to change the date to the day before. After many phone calls to Frigidaire assuring me that I would still receive my appliances on Friday, they never arrived.

Bought a Frigidaire Gas Range and a Frigidaire Refrigerator. The stove failed after 1 year two months. The refrigerator fails after 1 year 4 months. Both were control board issues. Frigidaire does not stand behind their products.

I bought a refrigerator in 2024 and in 9 months it was broke. Still under factory warranty I called and they said they would send a repair man out. He was a no show, I called back and asked for a different repair man and I was told they didn't have anyone else. The repair man came a week later and said he had to order 3 parts. I wait 2 weeks and call to check on when it would be fixed, no answer. Called again, left a VM. Two weeks later I never heard back and I called the warranty company back. I'm told they have to find a different server to repair the refrigerator. Funny how I was told a month earlier that it wasn't an option. It's been 2 months waiting on this company to fix their poor quality products. I'm tired of calling and being put off every week, I'm a single mother to two children and it's obvious this company doesn't care their products can't even last the full first year. I've never had such poor customer service in all my life.

Today is the third day I have taken off of work for delivery of a double wall oven. And for the third time, the unit has been badly damaged and unacceptable. Use caution with this unit GCWD3067AF. If it is damaged externally, what do the internal components look like?

Please do NOT buy a Frigidaire product. If I could give a negative rating I would. Poorly made and even worse customer service. After 2 visits, the ice maker cranks out a whopping 4 small cubes every cycle. The product is only 4 months old. Tempted to sell at a loss and buy something that works.

If I could give no stars I would. I ordered this stove on September 25th. Today October 1 I have not heard one thing from them. I called yesterday and was told it would be delivered today. Today came. Still nothing. I called today. Now it's in transit. I canceled it today and reordered with Lowe's. I will have my stove tomorrow.

I recently bought a refrigerator for my apt. I bought it at home depot. Within a 2 months the brand new fridge was giving problems, I had to call customer service and it took them 2 weeks to get a service tech to get it fixed, the freezer wasn't freezing. It was covered by warranty for 1 year. Then 4 months later the whole entire fridge is not working. It's been a month and I haven't had a working refrigerator or freezer, all my food spoiled and I've been having to buy food on the daily. It's been a so bad, an they do not cover food loss. Customer service has been so bad, I even had the tech tell me to let them know to schedule the appointment for the correct amount of hours that it will take for him to finish his job, I've never had to do this a customer.

Oven came with broken plate, you think someone is going to care about it? No response, no support! Just to think about someone is still picking up a phone just to promise and never deliver and get paid to that.

Top freezer refrigerator worked only 6 months, and it is a hassle to talk to Customer Service. They are taught to stall the process of repair and replacement, giving promises of "getting back," but never do, no promised e-mails from supervisor.. 50 days of dealing them with with no hope for resolution. And no fridge in Texas heat. Wish I never started the warranty process and just got refrigerator from different company.

Refrigerator I bought wouldn't make ice. Called on warranty. Never heard back. Figured it out myself. Getting ready to buy a stove and dishwasher. And compactor. Won't be Frigidaire. I don't recommend Frigidaire to anyone.

I bought our Frigidaire refrigerator 10 months ago so still under warranty. It went out 25 days ago. Local authorized tech deemed it not repairable. Customer Service (which is in the Philippines) has sent him out 4 times now. They have also given me appointments with companies that do not service my area. Cannot talk with a supervisor or manager. Very poor English, squawking chickens, barking dogs. 25 days now without a refrigerator. Tech support has said someone will contact me. Customer Service says no one has contacted Tech Support. Today I was given another service appointment with the local technician who has been out 4 times. I call daily and continue to submit negative satisfaction surveys. I have never been contacted by anyone from Frigidaire. 3 weeks without a working refrigerator.

If I could give them a zero I would. I have a house full of their appliances but I will never purchase another product from them. They don’t warranty their products. They call them accessories. You purchase an appliance. On day one it doesn’t work. You call and speak to someone that doesn’t speak English and can’t help. Horrible experience. I will never purchase from them again. They refuse to honor their products warranty.

I bought FFFU13F2V and after 3.5 years the compressor failed. The cost of a compressor is nearly as much as a new freezer. It is shameful that Frigidaire cannot manufacture a product of sufficient quality to last more than 3 years.

Warranty is nearly impossible to get processed - Months waiting and no resolution. You can call every day get someone different and go absolutely nowhere - this is by design. Send all documentation: Report to the FTC: This federal agency investigates fraudulent business practices, including warranty scams. Report to the FCC: The FCC handles complaints about illegal robocalls and telemarketing practices often used in warranty fraud schemes. Report to your State Attorney General: This is a good step to take because state governments often have consumer protection agencies that can investigate and take action against companies engaging in fraud within their jurisdiction. Gather evidence: Collect any documentation, such as letters, emails, or call records, that shows the fraudulent activity.

I regret buying the Frigidaire dehumidifier. It worked well for a few months, then started making loud crackling noises and leaking water. The water tank design is awkward and leaks occasionally. Customer service was unhelpful, offering little support beyond basic troubleshooting. For the price, I expected more reliability. It’s frustrating to rely on a product that fails so quickly. I won’t be purchasing another Frigidaire appliance anytime soon. Very disappointing experience. Do not buy a FFAD5033W1 Dehumidifier...