Fisher and Paykel Reviews

Purchased these appliances when we moved to our new home in January 2008. The washer throws water on the floor if I have a very heavy load in it. The dryer kept having a noise. I had repairman here 3 times. He finally brought a Fisher & Paykel rep with him and he could not find my problem either; he replaced my dryer. That was late January 2010. In March, the new dryer started having a noise (sounds like a knock) after it heats up and now I am told there is no warranty on the new dryer. I would never buy another product from this company.

Double dish drawer dishwasher. We purchased the extended warranty (thank goodness) and have another year to go on it. When we first began to have problems with the dishwasher, we contacted the appliance store where we purchased. Since we had the extended warranty, it was processed through a different corporation. It took days for them to get anyone in our area approved to repair the dishwasher. Unfortunately, when the repairman came out the parts were computer modules on both drawers. It took weeks for the repair parts to be shipped from New Zealand. There is only one place in the US that handles all the repair parts for Fisher and Paykel. Must be a real run on repair parts if they can't keep them stocked.

We bought the Fisher and Paykel washer and dryer less than two years ago. The dryer was not processing lint properly (it was storing it up in and around the lint filter box not in it). Also, there was a burning smell one day and the shiny interior of the drum was suddenly discolored. F&P covered the repair person replacing the drum and thermostats (apparently there are two of those). The new drum is a dull finish. I called to find out why it isn't shiny anymore and a very young and snotty customer service "lady" stated that she didn't see what the problem was as long as the clothes dried. I had to press her to the point of feeling exhausted to find out why the change.

The first dishwasher was replaced for a faulty seal. My cost was service call and it took away $198 and $40. The second dishwasher is a nightmare. Insides fall apart and the plastic panel painted to match the stainless requires two cleaning products. I didn't know it was plastic, so now I have pitted grudge above each drawer. Customer service is snotty, defensive and doesn't give one flying rat’s ** about how anyone regards the product. Frankly, I hope I don't have a service person try and sell me one again. I have a washer dryer by them and they are great. Why they don't give more attention to customer service and the quality of the product on the dishwasher is beyond me.

We too were told that Fisher Paykel products were top of the line. So four years ago when we moved to our new home we bought all Fisher Paykel appliances - oven, stove top, double drawer dishwasher, washer and dryer (thank goodness they didn't carry the type of refrigerator we wanted). The stove top constantly clicks, the oven takes 'forever' to heat up to even 300, we've had to have our dishwasher repaired twice, the washer doesn't get our clothes clean and today the dryer went out for the fourth time.

Do not buy F & P. Total rubbish. Final straw, DD dies again this morning with an F1 error. Wasn't even being used. I was awoken at 4am with the thing carrying on alone. It's going to the tip on the weekend.

I bought a Fisher and Paykel washer and dryer in August 2003 because it was recommended by Consumer Reports. By 2008, it needed a major repair costing about 50% of the original purchase price. By 2009, it needed another repair. Now, in 2010, it is leaking. This is a horrible product and the customer service is just as bad. I'll never buy another Fisher and Paykel product.

I've been horrified to read so many complaints that mirror mine regarding Fisher Paykel products. I own the double drawer dishwasher and the stovetop, both bought within the past three years. The double dishwasher is a great concept that absolutely does not deliver. From day one, the dishes have never been clean unless I scrub them before putting them in the drawer. Neither drawer reliably drains, leaving a stinking, unsanitary layer of 1" deep water in the drawer. The top drawer has broken down several times and the reason is always "operator error." Sometimes, the drawers won't unlock. Exactly the same complaints others have mentioned above. The stove top clicks endlessly. It's so annoying I can't use some of the burners. I would never buy or recommend a Fisher Paykel product again and look forward to replacing mine and having functional appliances again.

My husband and I purchased a Fisher and Paykel clothes dryer from Lowes in October 2008. On the anniversary date in October 2009, I made a call to the repairman for the third time. I also purchased the extended warranty. I was told that if a repair has to be made for the third time for the same repair, then we would be able to get another dryer, even another brand. This was basically ignored.

Fisher Paykel is the worst dishwasher made. Because of a bad back, I needed dish drawers on each side of the sink. I was assured by the sales man that Fisher & Paykel was the best on the market. They cost a ton of money. Each year something new was wrong with them. Each year they were under warranty, the company fixed them but the minute they went out of warranty, the cost to fix exceeded the cost to purchase. Customer service representatives are totally rude. The products are nothing but garbage. Do no buy Fisher Paykel. They do not stand behind their product. You cannot get a guarantee after the original warranty period is up. I spent over $1,500 to replace the dish drawers with conventional dishwashers.

After reading all of the other postings from other unfortunate buyers of these products, I realized that my mistake was listening to the Lowe's salesperson. We were told that the DD dishwasher was top of the line. The only thing that has been top of the line is the cost. This is our second repair experience and I feel lucky after reading all of the other postings.

Fisher and Paykel. Nothing but Rubbish! I purchased an expensive Fisher & Paykel frig that made loud crackling noises in the casing and barely kept the food cold. I rang the company and they told me that their products never break down and if they came out and checked it and there was nothing wrong, I would be up for exorbitant costs.

I purchased for $800.00 a Fisher-Paykel top loading washer dryer set in November of 2007. The dryer has been repaired 6 times and now we are on number 7. Have been without a dryer this time for 4 weeks. The parts were ordered twice with missing pieces last week. I have had the motherboard replaced, the heating element twice, the pulley kit and now the drum bearings are out. Whoever heard of drum bearings going out in 2 years?

Bought Top load dryer. Paid over $800 and after only 6 weeks, heating element went out. Again after 3 months and it continued to happen until November of 2009. When it happened the last time, we had bought dryer in 2007 and they had extended warranty, an extra year by that time. Right after Thanksgiving, we got a 2009 model top load. Expecting to have it be problem free. No. This past week same thing happened again. They are pure junk and were even told so by service man. We will be getting money back plus some additional expenses we have now.

January 1, 2010 I bought a Fisher & Paykel Refrigerator and a two drawer dish washer. Refrigerator didn't work out of the box. Took service tech to get it running. Same with dish washer 18 January and I still don't know what is wrong with it. Please, for your own sake, do not but Fisher & Paykel appliances. They are junk. I want a different dish washer although I don't know if that will happen.

I purchased a Fisher & Paykel washer from Lowe's and purchased an extended warranty. This is the second time I've had a problem in three years and the service company is telling me it is going to take 2 weeks to get the part I need! I will never recommend Fisher & Paykel to anyone!

I have a Fisher and Paykel washer and dryer. I can't recall how many years. I just love the set. The washer does beep if I overload. I have learned to put in less items. It cleans our clothes perfectly. Also, doesn't rip or tear items like our previous Maytag set. I have washed heavy items - rugs which was a mistake. That caused some damage to the motor housing. We ordered a new motor for less than $100, my husband installed. That is the only service issue. Never called a repairman. We are starting a kitchen renovation and likely will use Fisher and Paykel appliances. We've had such a good experience with the washer/dryer set. No other brand/appliance we've had has been as trouble free as Fisher and Paykel and we love their innovative designs.

I bought the washer dryer set 5 years ago. A year ago, the control panel fried out. They very nicely replaced it at no cost. 3 months later, it fried again. They determined it was the pump causing the panel to crash. They charged me for the service call and pump. They replaced the 2nd panel for free. How lucky I am! Now, the motor on the dryer is making a horrific noise!

I purchased a washer and a dryer both being Fisher/Paykel products and they were heavily recommended by our local Lowe's store. Needless to say, I will not ever purchase another Fisher/Paykel. They are less than six months old and I hate them. The dryer sounds like a bomb dropping and the washer constantly beeps, does not clean the clothes, mangles/tangles all the items, water spills over the drum and they will not hold enough clothes to count as efficient. They are definitely not energy savers. You have to wash everything twice. Too many noises, beeps, alarms and buttons. Company needs to recall all their makes and settle with the consumers. This is just bad business. It's just like I threw $1200 out the window and I'm stuck and can't afford to replace. Be smart. Do not purchase this brand.

I bought a new washer and dryer from The Great Indoors. Horrendous experience with wrong order being delivered, not honoring deliver rebates, etc. But that's another story. The washer did not work out of the box, needed a replacement pump. Now 3 months later, the dryer sounds like it got rocks in it. We'll see, F&P replaced the washer pump under warranty and I'll now go through the inconvenience of waiting around the house for the technician to come back on the dryer.

My Fisher & Paykel E522B refrigerator failed in November 2009 after less than 2 years of service and still under warranty (current warranty period is 1 year). By Nov. 25, the day after the technician's visit, F&P had agreed that it would be exchanged. When I called several days later, I was told that the service company would do the exchange. That sounded odd, so I checked with them and was told they had no refrigerators and never did exchanges. I informed F&P of this and they resumed looking for a company with a fridge in stock. The store where I had bought the fridge had one, so I let F&P know. But a week later, F&P again suggested that the service company would do the exchange!

I have read many horrible reviews of the F&P washers. I fortunately have not had the same experience and wanted to post it. I have had the GWL10 model for about 7 years. Something broke on it early on and was fixed by an authorized repairman, who did not know much about F&P at the time under warranty. I additionally have had a few interactions with the customer service in which they walked me through the steps to clean the machine. Until recently it has not had any problems in operation although I never really felt like it got our clothes truly clean. I moved to an area with very hard water a year ago. Recently it began dripping water into the wash tub. I feel that I have read enough reviews online that I will probably be able to fix it myself provided that I can find the parts. Although my story is not as bad as so many of you, the one area I agree is that I will not buy another F&P product.

4.5 years ago we bought a Fisher and Paykel washer. We have had 3 service calls on it and the mother board has gone out at least twice. My daughter also has that washer and the board has gone out once. Seems like we have an engineering problem. I am waiting patiently for Fisher and Paykel to replace the board which is under warranty. They have dropped the people who have serviced my washer, so we now have to find out their authorized service provider. I don't want to pay another $86 service charge to have the board replaced (throwing good money after bad). Don’t buy a Fisher & Paykel washer or any other product from what I see in this web page. I paid $649 for the washer and $86 so far in service in 4.5 years.

We purchased a DCS 48" Stainless Steel Range and have had repeated problems, many exactly the same as reported here and on other sites. I wish I had read these before purchasing as the dealers clearly are incentivized not to reveal about the products very spotty performance record. The range is unreliable, with several reoccurring repair issues. The most notable being, the broiler, the burners and the oven temperature control. There is always something malfunctioning or breaking all together. I have never experienced such a low quality product and want to warn others. It is not an inexpensive product and due to its poor quality, be prepared to pay regular, high repair costs as Fisher Paykel who does not back up evident quality and design flaws. Service people will confirm that DCS ranges require service often and are difficult to fix (more time and money) and expensive to fix due to poor design and unreliable construction.

We purchased a 2-drawer Fisher Paykel dishwasher, and it would not drain the bottom drawer. After 6 months and several service calls, we exchanged it for a brand that works. We also purchased a Fisher Paykel washer and dryer. The top-loading dryer is 3 years old, and I am currently replacing the third lid. The flimsy lid breaks at the hinge on the corners about once a year. I spent $300 for lids so far. Warranty doesn't cover the low-quality lid.

We purchased a Fisher & Paykel GWl11 washing machine for $599 and spent $598 in 6 years for service. The machine failed again, blowing the circuit board again. We asked F&P if they would cover the $75 service call, they declined. I would never suggest/recommend the purchase of any F&P product. We spent the purchase price in repairs in the first 6 years and it needs repair again ($400 again). Nice machine for 3 years, but after that, good luck. Very disappointed in the customer service from F&P. Heed my warning, never buy Fisher & Paykel.

In Aug 2009, I needed a service call on my 9-year old FP washer and one of two 6-year old dish drawers. The washer was repaired and is working with no further problems. The repairman could not get the dish drawer to malfunction, so he could not fix it. He said to call him if it malfunctioned again. It did. He returned on Sept. 22, 2009, found the problem and said he would order the part (an "electric eye" in the door that allows it to turn on). Three weeks later, Oct. 22, I called to check on the status and got a recording. "We are on vacation and will return in 3 weeks". I called 3 weeks later, got a recording, "we will be in on Monday. Please leave a message". I called every Monday and heard the same message until Dec. 5, when I called and surprise, surprise, the number is temporarily disconnected!

I purchased a two drawer dishwasher that came with a two-year warranty. The first year, there were no problems with appliance but the past year, the service company they used has been to my home six times to do actual service with parts. Fischer Paykel have been giving me the runaround and continue to only service this dishwasher instead of replacing it. I asked how many times they have to come out before replacing. They said sometimes only 1. Then why am I still waiting on a repair? The service company actually came out with the wrong part after they have been here several tines knowing what model I have. I am totally frustrated and think they should replace my machine. Now my machine is out of warranty which they said they would extend but the last service call was two days before it expired.

Fisher & Paykel DEGX1 dryer purchased almost 2 years ago. There is a recent post which sounded much like our experience. It is impossible to get anywhere and impossible to get anyone to expect the people who can't help and never return your call, even when they say they will. We have been without a dryer for over a month. They, Ed the customer service guy in the U.S., finally approved a replacement dryer over three weeks ago. Where is the new dryer? They can't tell me a delivery date, a person in the U.S. to talk to, nothing.

We purchased a $600 Fisher Paykel EcoSmart GWL11 in Dec 03. It ran great for about 4 years. Then in Apr ’08, we had a pump seal leak into the motor causing a short of the circuit board. It cost $377 to repair. Then Jul ’09, we had to have water valve replaced for $218. So, the now $1,200 investment has failed again. It looks like the circuit board again will need replacing for another $400.

I bought a Fisher Paykel GWL15US small washing machine 4-5 years ago as I was attracted to the direct drive motor system. Today, December 4, 2009, the unit has been making grinding/clicking noises in wash cycle and we have concerns. After reading other comments, we will probably trash this unit and spend the money on a cheap standard American made rebuilt unit, as they have always lasted 10-15 years easy. As an appliance & plumbing service tech, I used to recommend these units because of the direct drive system, but I was unaware of the customer service issues and lack of assistance from F.P.

Fisher & Paykel could care less, the "authorized repair center" is getting a bad rap because they have to buy overpriced parts and spend a lot of time rebuilding a machine that shouldn't have fallen apart after such a short time. Customer service representatives are abysmal. I am a custom home builder and used to recommend Fisher & Paykel appliances to all of my customers because they seemed to be cutting edge and well made. I was terribly mistaken and will never recommend them again. Exorbitant repair bills, burned lint as a result of design flaws ruined about $500.00 worth of clothes by leaving black soot lines on the clothes.

After my own experience and reading some of these others, I see that Fisher & Paykel really do give the consumer the run around. I’m not imagining it! My $800 dryer broke after only 4 years and I used the repair shop that the F&P company recommended when I called as I live in a very rural area. The repairman told me that this model dryer (DEG-X1) has a faulty heating element and he would order an upgrade kit for it that the company had let him know was available. Sure enough, the heater element was shot when he took it out, (I took pictures of it with all its broken springs), and the bearing was worn out which is why it was so noisy. The large ring lint filter was also broken, which is why it collected so little lint, most of it flying out the vent.

Thank you all for your candid comments about FP washers and dryers. I have now canceled the ones I would have bought as Christmas presents, as well as saved creating myself an enemy of a family member. Thankfully, I was saved supporting a non-existent repair system.

I purchased a new washer and dryer combo. The washer does not get clothes clean. After many calls and service appointments, nothing made a change besides the expense I obtained. Their product support group doesn't seem to swift on their products and just give me the runaround. For the price of these, they should at least clean clothes! $2000 worth of crap!

I have had the F1 complaint numerous times. I have the double drawer dishwasher. It was replaced about two years ago because the other one had been recalled as the metal outside had been bad. Well, after a month and $250 to install, we got the new machine. I think I have done about ten loads in the thing in two years. F1 is so bad I have to cut power to it to get it to shut up. Luckily, we have an American dishwasher that just keeps on chugging along. I just left the repair person and it is another $350 to fix when the parts come in. From looking at this website, after this no more money will go into this machine. I will rip it out and landfill the thing. I have also found their customer service to be rude, short and unsympathetic about this. I, too, am up for a class action suit. Perhaps we should start with Lowe’s who tout us this is the best machine around. Why are they selling this junk anymore?

I moved into a house that had a new Fisher & Paykel dishwasher. I have had to have it repaired five times in the last two years. The pump has broken four times and the computer board on the lower unit now has to be replaced. This dishwasher is a piece of junk and is poorly engineered. My advice: don't buy a Fisher & Paykel dishwasher. It cost $300 each time it needs to be repaired.

Hi, my name is Karen. I had filed a complaint with you on Nov. 3rd, 2009 on Fisher & Paykel about my dishwasher. I am just giving you an update on my dishwasher and there isn’t one. Fisher & Paykel had told on Nov. 3rd, 2009, after I went through the complaint I had with my dishwasher, that they would have their corporate office contact me within 48 hours. It is Nov. 12th, 2009 and I have heard nothing from them. So, this just proves what a poor company this is and the products that they sell. I will be taking further action on this matter.

I bought a Fisher & Paykel dishwasher about 2 years ago from a local appliance store and it is the biggest piece of ** I have ever bought! I am 51 years old and have owned 6 homes and have had all different brands of dishwashers, but I have never had to have one serviced until I bought a Fisher & Paykel. I have had this dishwasher serviced 6-7 times in the last 2 years for pretty much the same problem (the famous F1 code). I finally called the company, who, by the way, must be all from Australia and very rude on the phone. As soon as I told the girl that I think that I got a lemon, she said she could not talk to me anymore because I said lemon, and that someone from their head office would call me.

I bought a washer/dryer pair from Lowe's in July 2005. Top of the line, great, nothing better. Nothing but garbage! It's the worst appliance purchase of my life. The washer has been worked on twice. Now the pump assembly is making terrible noises. The dryer failed 2 years into its use. The extended warranty people couldn't get the replacement / upgraded heaters and controllers.

My Fisher Paykel two-drawer hardly ever does a clean load of dishes and occasionally will produce a clean load, maybe 20 percent of the time. It's terribly frustrating. And I find the customer complaint department sometimes rude, intimidating, and aggressive compared to the US people. I feel that I should get a new machine at the same cost, if not more. Some claim this is a good product, those that sell them.

I beg you to call California and ask to speak their consumer care person in charge of the United States. Just like you would if you were buying a new car. See if their honest about the reviews you read on the internet. Ask them why sales are down 5% this year and the new plant for dishdrawers for North America was cancelled by headquarters in New Zealand. If you get good answers, someone is polite, honest and you want to spend $1399 on a dishwasher that looks good but needs service two or three times a year, go ahead. I may be wrong, but I doubt it. Pure evil. I hope an attorney please email me. I got a list a mile long.

Their motto: “Always blame the consumer, for you don't know how to operate our fancy machines.” Everything that any of our "authorized dealers" tell you is wrong, for they are not connected to us in anyway. It’s a third-party. They did it wrong, but you get the washer. 5 calls a year, that’s not bad enough for a $1300 machine. “All the other brands are just as bad.” This company is gone. Do not get suckered in by their looks until you read their largest market reviews. Also, they make all the dish-drawer models with other brands (KitchenAid) but are trying to hide behind other names. Don't get taken there either.

I purchase a Fisher Paykel DD dishwasher on June 1, 2005. Luckily, I got an extended warranty which is such ways I am told was a bad idea. From day one, we had issues with it. Installing was a pain and we had to get a technician out to assist. Within five months, the drawers were constantly flooding within themselves. I was taught how to use a vacuum to suck the water out and then let the drawers dry completely before techs would come out. Since then, I have had a minimum of 36 calls with the drawers being down more than up. This year alone, I average seeing the technicians four hours a month with then ordering parts which have rebuilt the units several times.

I purchased a Fisher & Paykel washer model IWL16 and dryer model DGGX2 on 11/03/2007 from Lowe's. I also purchased the extended warranty. I was told they were the top of the line. It was not long before I had to place my first service call. To date, the washer has had 7 service calls and the dryer. Every time there is a service call, I am with out the washer for 2 to 4 weeks minimum. This is a huge inconvenience and the cost of having to go to a laundry mat. On one service call, the service guy told me if it were not for Fisher & Paykel, he would be with out a job.

We were sold a defective stove/oven by DCS. In the first four years we owned it, we had over six service calls for major things. One of which still plagues us today, that of the oven. From day number one, the oven heated slowly, but we thought that was just the way it was. Over the next four years, it got worse and worse until two years ago. I started calling trying to get customer support and technical support as to what might be the problem, now that it was just out of warranty.

I purchased a Fisher and Paykel Gas Dryer in March of 2008 at a Sears Outlet store. After about a month, I noticed that the drum would often lock and would have to be opened manually. They give instructions on how to do this, but it seemed to be happening a lot. Then in January 2009 the drum wouldn't open at all. There were 2 companies that would service this machine and one came out. He had to order the part and 3 weeks later I had it fixed.

I purchased a washer/dryer with extended warranty from Fisher & Paykel from Lowe's. I started my complaint about my broken dryer on July 27, 2009. The last technician left it completely dismembered until parts arrive. I have had technicians repeatedly with no results. Parts have been sent, but they're either the wrong parts or some poor English speaking woman would say, "It's on back order." It has been 2 months. They took my money, but failed to come through on their promise to replace it. They have failed to replace my dryer as I continue to spend money at a laundry mat. I have a family of five! I'm at the dryer every two days. That's why I paid $1,200 so I wouldn't have to. If you are reading this, please do not purchase this product, and for heaven's sake please don't purchase the extra insurance. You will become totally frustrated with the way it's handled!

I purchased a Fisher Paykel washer and dryer from Lowe's on June 23, 2005. In March 2009, the dryer was not drying clothes. We were provided with an authorized repair company, A & E, who advised the heating elements were not working and needed to be replaced. Charge for the repair was $320. This amount could have bought a new dryer. It is now September 2009, and the dryer is not heating. So clothes are not drying again. I agreed that buying a high-end product is not worth it. This company should be sued for defective products.

Talk about appliances from hell and customer service to match! Starting with the washer, I have had a drain pump, controller, diverter valve, a second drain pump and wire harness, a cold valve, a hot valve, motor controller, and display board replaced. All repairs were done over only a year's time. The washer works well now; however, the dryer continues to leave black streaks on clothing. I have had the front bearing repair kit replaced 4 times. F and P picked up the tab for parts and labor the last 2 times.

My stove "clicks" whenever we use it. A service person came out four different times, replaced two parts, and still it clicks. Now service company told me to call Fisher Paykel, stove maker. I did. They sent me parts two different times. It still clicks. The service company tells me they only cover functional failures. In other words, if the stove functions, then too bad for me. I insist that a part has failed, not its normal function to click. I can get nowhere with my service company. Why did I buy insurance?

We were in need of replacing our old washer, which lasted us for over 10 years, so my husband researched the best washing machine for the money. He purchased a Fisher Paykel washing machine, the Ecosmart machine. We paid over $700.00 for it from Lowes, which the sales rep there stated that this was the best washer on the market.

I bought their 2-drawer dishwasher. I was sold by the concept of alternating dishwasher drawers on alternating days. It is a very poorly engineered product. The drain pipes are too small. The removable filters get blocked easily and I have to clean the filth out. Scum appears in the bottom of trays. Wire trays don't fit and are badly designed to accommodate glasses etc.

Wow, it's amazing that these guys stay in business. A great idea to have two drawers but a poorly engineered product with many headaches. It doesn't pump out (unsanitary), doesn't fit large dishes, flashes on and off like some exorcist is in the house. The drawers lock shut and won't open so you can't get your dishes out. In three years, we have had the repair guy out 5 times and at $70 a pop plus all the parts we have had it- $1000 down the tube. I am going to leave it on the street corner. Please take me. I am free. I would guess at least $500 out of pocket so far. Since it is broken now, I am going to cut my losses and use the money I would have spent on repair to apply to new dishwasher.

I've owned this model about a year and a half. It has broken twice. My biggest complaint is that when a repair part is needed, it has to come from some other country, requiring 7-10 days for shipping. I have been without a washer for 4 weeks now. The first part ordered arrived in about 12 days and was "d.o.a." I had to re-order the same part. Two weeks and counting for the second part ordered. Not fun for a family of four.

In December 2008, I purchased a very high-end expensive double drawer dishwasher (model DD605). Since installation, the dishwasher has not worked properly. In fact, I don't even know what it's like to have a double drawer dishwasher, as both drawers have worked maybe twice within the past 6 months. You name it; it's been a problem from water not draining, appliance not shutting off, running for 5 hours at a time, etc. It has been very hard to get an authorized service dealer out, as he seldom can be here after 4:00 and I work full time.

I purchased this washer from Sav-Mart about 2 years ago. I have had to call the repairman three times to fix it. The problem is about anything can get stuck in the drain tube. The first two times was a button or coin. This last time it was a washer sheet. The cost of repairs was over $100.00. This last time it was $150.00. At this rate I could buy a new washer. The repairman said this washer has no filter screen and that is the problem. I feel that the machine needs a filter because the repairs are stupid. I feel that you should pay this bill and not me.

I have a brand new refrigerator purchased on November 8. I have had repairmen out 12+ times for a strange noise and a control panel failure. The compressor was replaced, still made noise, so a repair man came out again after finding out the repair was not done correctly. He fixed it but then a part broke off in his hands and he had to do a "McGyver" type of repair. He informed me that he was concerned that the repair may not hold or may have damaged an internal part of the fridge.

We bought a Fisher Paykel washer six months or so ago to replace a washer that finally gave up the ghost. We got a matching dryer. The washcloths and towels don't get clean smelling. I've changed detergent and experimented with detergent amounts but the washcloths especially thick ones still smell bad after being washed and dried.

I purchased a Fisher Paykel Dishwasher in March of 2003 for my new home. It was very expensive. Before the end of the year, it F1'd and has done so ever since, periodically. I had a control card replaced once, which was very expensive. I got no help from the factory and I would say they are quite rude. I am an electronics engineer and could repair this piece of crap if I had access to repair diagrams. They won't supply them, citing fear of liability. Well, I could hurt myself by them denying me access to information that would help me to effect repairs. This has cost me hundreds of dollars in one repair cost which only worked temporarily.

In 2001, I purchased a dual dish drawer DD 602. From the beginning, this piece of junk had problems. It does a poor job of cleaning and will chip dishes if not loaded just right. The repair charges have been upward of $600 and that does not include the cost to repair both drawers which are currently not working. One has a failed rotor and the other a failed electronics board that filled my house with smoke. I have the lost the previous service invoices and the repair company has since gone out of business. F&P service center indicates I could be lying about previously incurred cost and will not stand behind their product for the issues it has now.

I just wanted to say "ditto" and add to the litany of F&P double drawer dishwasher complaints. Read the litany, and pick the worst out of every one to compose my story. I have a 'perfectly good' stainless double drawer unit sitting in my garage, for anyone who wants to waste money endlessly on repairs. It takes me back to the days of my 1956 fix or repair daily, my personal learning lab, where I eventually fixed everything on the car, to keep it on the road. We have a hole in our kitchen awaiting delivery of a US-made appliance, costing 1/3, for which I can get parts. We also have our toes & fingers crossed on this one. Yes, we did check the consumer boards on this round. That is $2000 down the drain, between purchase & installation. $325 in service calls, to learn parts must be ordered and $1,000 to get this repairman's gold mine back on the air. I don't think so.

Broken lemon dishwasher under one year, both drawer units are broken and I cannot get repairs done. I have been trying to get units serviced since late February. The authorized repair people said F&P doesn't send them the parts for service. There are dozens of complaints about this model online. Now as I call the service department at F&P, they hung up on me. I went to superior appliance repair 212-221-9119 as per F&P website. They are listed as an authorized repair company. They have kept me hanging, saying the units and parts needed for repair are on backorder. I have been trying to get this repaired since March. The superior said they were waiting for parts to come in and reordered parts second time in April. It is now June.

I, too, purchased a Fisher Paykel washing machine two years ago. Within three months, under warranty and after several visits, a new "brain" was installed. Now the pump appears to have failed and I get a nice shower out of the lid whenever the last spin cycle comes on. I was thinking of replacing the pump until I read all the comments and I am not wasting money on something I will be having to repair again and again. I'll take it out back and teach it a lesson. It's unfortunate the company does not stand behind their products.

I bought a Fisher Paykel washer and dryer almost two years ago. Recently, it was beeping and telling me I'm not getting any water. $60 and a good service call later, I knew the problem. Fisher Paykel washer has certain awesome features. One is it won't pump out water from the bottom of the tub until you're filling it. It shuts off the machine so you don't have a flood. All it needed was the washer hose that the water drains from to be pulled out of the hose a bit. It seems when we cleaned and moved the dryer, someone had shoved the hose back in too far. Simple fix. Thank you very much, F&K!

I purchased a fisher Paykel dryer DEGX1 in 2007. This past April, I put a load of clothes to dry. I waited and waited for the signal to tell me my clothes were dry. To my shock it was not working. I contacted Fisher Paykel customer care and I was told it was the heating element and I can use an authorized dealer to repair the machine. The tech came with new heating elements, put them in nothing and told me the old ones were fine. The dryer has another problem. I was told they will order a new computer part. I have waited and am at the point of giving up. I am going back to my old faithful Maytag dryer I bought 10 years ago and it still works perfectly. So much for a so called high end expensive dryer with great reviews about this product.

I bought Fisher & Paykel washer & dryer in fall of 2007 installed in new log house that I built in January of 2008. Everything worked properly until September 28, 2008. We were leaving the house to go to a family reunion 5 miles away and just before leaving, my wife told me to put clothes in the dryer & turn it on. We left the house at 11:20 am at 12:30, we got a call from friends in the Fire dept. telling us the house was on fire. When we arrived back at the house, it was completely destroyed. We also lost 5 dogs in the fire, one of them being a golden retriever rescue dog that went into the house to rescue the other dogs, we think. We found his remains in the house & he was an outside dog. We also lost 4 vehicles & a Bobcat skid-steer loader.

I bought an F&P Washer and Dryer. Within a year, I had a repair service out for the washer (the tub keeps coming off the springs). Next, starting last Sept., the dryer went out. First, it stopped heating, and the repairman said it just needed to be reset. Then, the whole thing stopped in the middle of drying, and when the repairman came, it was the LCD screen and one of the brains. Those were replaced and still wouldn't work. The other brain was replaced and still wouldn't work. One of the brains was replaced again. It worked for 3 months. It stopped drying again in Feb. The thermostats were replaced. Now, it has stopped drying again. I am at my wit’s end.

I bought a Fisher Paykel washer nearly five years ago. I’m very happy. I had an issue with water splashing out from under the lid. I looked in the instruction book and it described how to reprogram the maximum water level. We did so (lowering it slightly) and haven't ever had the problem before. I had another issue somewhat recently when the pump wouldn't drain quite all the water from the drum. I was at work and my wife went online and got some advice (including pictures). She turned the washer on its face, took the pump apart, cleaned it out, put it back together, and it worked great. I suspect that at least some of the complaints issued stem from the fact of how some people might be using their washers and putting way too much trust in the repairman who would rather sell you a new pump and charge you for that labor instead of simply cleaning it out. (This seems to be a common issue.) I have no complaint about this machine.

I bought a Fisher Paykel washer in summer of 2007. This machine does not drain the water all the way and the water that is left behind starts to smell very bad after a while. There is so much mildew on the back of the tub that it is absolutely nasty. If you don't soak the clothes for at least one hour, they don't really get washed. About a year ago, it started to really give me trouble. It will stop in the middle of the cycle. It will not spin the clothes. It will not let the water in, only few squirts at a time and when it did spin, it shakes so bad that you would think someone is tearing down the house. When it does that, I have to rearrange the clothes in the washes and try again and see if it will spin normally then.

Drawer style computer board needed to be replaced and the water was draining from one drawer to the other. These two problems cost $400. My dishwasher is only 5 years old. Never again!

Fisher and Paykel dishwasher model DD603SS. I paid $1,500, it never worked right. I always had leak, replaced hose, computer board. I spent $600 in repair for a worthless appliance. I wish I had bought another brand. Now, it’s broken with F1 error code that will not stop unless it is unplugged. I had it for 6 years and repair cost keeps adding. No response from the manufacturer.

I purchased a SmartLoad dryer from a dealer in Springfield, Missouri in 2005. At about the 1 year mark, this dryer started giving me problems. At first, it wouldn't heat up, then the dryer rotation messed up several times. There were very few repairmen who tried to touch this machine. No one knew how to fix it! I purchased the dryer for about $750 and spent that much in repairs. I just got rid of it yesterday and purchased a Whirlpool with no bells and whistles, just a good old dryer.

This is Phyllis of Jasper, February complaint update. On Feb. 21, 2009, the DKC techs worked for 3 hours then said they could not fix it, but could they take it to the Sears/DKC shop. I've inquired 3 times on progress and was told the F&P rep was coming to check it out. That was 6 weeks ago. DKC called me yesterday wanting to know what I wanted to do with the product. I'd like to be in on a class action suit against this company, but would settle for a working unit. In 6 weeks, no one from F&P has called me after I sent them an email to their complaint dept.

I bought a F&P washer 5 years ago. After the first three years, I had to replace the computer board. I did this myself because it seems the three repairmen I had at my house could not diagnose the problem. A short time later, the cold water valve went. Again I replaced this myself. Three months ago I brought another repairman out and he diagnosed a bad rotor. About two months later they showed up to fix the problem with a stater, however, neither of those parts were correct. Now supposedly it's the drain pump, but those seem to be on backorder. I wish I knew someone who could build me a big slingshot because I'd aim it right at F&P windows. Please let everyone know to avoid buying any appliance by this company. It definitely is not what they claim it is.

This is a VERY expensive machine, recommended by Consumer Reports at the time I shopped for it a few years ago. As with others, my washing machine drain pump failed. My technician ordered the part and was told he would have it in three or four days. At the end of that time, he was told the part was on back order. I called Fisher Paykel and was told the part would be in on Wednesday. I called the tech who said no, they had heard the part would be in on Friday. I called back to see what the story was and was told by someone named Francesca that the part would be in on Friday and would be distributed after that. I asked why the delay. She said, essentially, that this is an old machine (it's 3 or 4 years old, give me a break) and if it was a newer machine I wouldn't have this problem.

We have a Fisher Paykel dryer that has a massive amount of lint coming out of the vent. In addition, we have a huge amount of lint sitting on our roof as that is where the vent comes out of. I called customer service and was amazed that they never heard of this problem. I highly suggest to all those that have listed problems to contact the customer service department and let them know the issues if you haven't already.

It seemed great and unique in design but it required repairs at least 5-6 times in a 4-year period. My sister in Oklahoma and next door neighbor also bought Dish Drawers by F&P, with similar results.

I had my F&P washer 6 months and had to have the pump replaced. Right after the year was up, again another one! One year from that, another one had to be installed. I guess I am angry because I really thought I was buying a quality product, and it turned out to be a piece of junk. I am just a nervous wreck every time I turn it on - afraid it will go out one more time. I have learned a valuable lesson. Just because it's new technology does not make it a better product. Stay with something you know and had a good experience with. I had always had Sears and at least if I had bought one, it wouldn't hurt me so bad to RUN OVER WITH THE CAR!!! I keep the washer because my husband lost his job, and we just can't replace it right now. I have a SEARS dryer that is 12 years old and it's still kicking. I wish I had a washer to match.

Washing machine keeps going off-balance. Repairman was here twice, rubber bands replaced and the plastic top of the drum. Washer is always going off-balance. According to level, machine is balanced. Fisher and Paykel wants another opinion on the issue. Services companies which they told me to call will not come this way. Called and emailed to have a supervisor or manager call me back about washer issues, but no one has called me back. The answer I get is, "There are no supervisors here at this time in New Zealand."

I wish I had found this site when I bought my Fisher Paykel drawer dishwasher in 2003. In October 2006, one of the lid actuator motors went out so I replaced all four and the dishwasher worked until November 7, 2008 when the unit gave me a code F1. (Is this Fisher Paykel code speak for gullible Americans?) I called Sears/DKC service and the tech came out on Nov. 10th, diagnosed the problem and took parts. I asked him if this will be working by Thanksgiving and he said sure. On Nov. 24, it still had an F1 code and tech replaced parts. On Dec. 29, it still had an F1 code and tech worked 3 hours on it. On Jan. 21, 2009, two techs came and it still had F1 code, so I ordered all new parts. On Feb. 21, still with the F1 code, I took the dishwasher to shop, maybe more techs and input.

Dishwasher-drawer was purchased in late 2005 and within 3 months, the top drawer was not working. They replaced the electronic panel. Almost immediately, the bottom drawer was filling up with water when the top drawer ran. Service repair was out four times. We finally gave up because our time was being taken up with repairs. We just let the bottom one run a half cycle after the top. Then the warranty ran out and gee, a few weeks later, the top quit. We have been using the bottom, but guess what just happened? The rack prongs just broke off - rusty! So as my mom said... never fall for good looks! Unbelievable. I thought we purchased a quality machine for $1,400. At this point, no faith in repairs. I just hate to see all this material go to waste in less than 4 years. Not even recyclable.

My husband purchased a Fisher & Paykel washing machine on Jan. 3, 2007. This was a surprise for me since I was having problems with my washing machine that was 15 years old. The sales person at Lowe's told him it was the finest appliance on the market. The washer worked great; that is for 6 months! The first service call took 9 days for the repairman to get to our home. Then we needed a new pump and had to wait another 2 weeks. I called Lowe's and complained about the amount of time I would be without a washer. They sent me a loaner. Well, finally after 3 weeks, my washer was repaired and seemed fine. Six months later, it stopped in the middle of the cycle. Here we go again... another service call.

The dishwasher was leaking water. I had a repairman come out and replace the rubber gasket on the upper part of the lid. It has leaked again and the water has run under the wood floor of my den. I have called and Sears wants $75 to come out and look at it, then another charge to fix it. I have spent all the money on fixing this piece of ** product that everyone in this forum is complaining about, and the company is doing nothing to fix. This guy Cliff of Maryville, MO (11/26/08) probably works for the company because he is the only one that is happy with this product.

I purchased a Fisher Paykel double dish drawer dishwasher 3 years ago. We installed it ourselves. It has worked like a dream until just before Thanksgiving 2008. The lower drawer motor froze up. I had purchased the extended warranty so it was covered. The repairman confirmed what the electronic panel had told me. The motor needed replacing. The motor has been on backorder since Thanksgiving. Lowe's called last week stating that they will be sending me a gift card for the purchase price of the dishwasher, including tax. I have no complaints. I will be ordering the motor myself since they are so easily removed and replaced. Hopefully, it will become available before I die of old age. Until then I will use the top unit only and still be happy with my purchase.

I bought a Fisher & Paykel washer and dryer in March of 2007. My husband and I were told of the great water saving and dryer saving time of buying the washer. What a load of crap! My washer first broke down in July of 2008. I felt lucky that I was still under warranty. I then realized how unlucky I was when it took 3 months to fix my washer. First, it was a part that was back ordered. Finally after 1 month, they came to replace the part. The service guy replaced the part and then realized that there was another part that needed replacing.

I purchased an FP washer and dryer two years ago. I picked the FP brand specifically because I was told aeronautic engineers designed the interior mechanics. I had problems with the washing machine within the first year. It proved difficult to find a repair company even though I live in a large city. I did find someone who had to travel from another county (twice). The washer has never been able to hand a full load, unlike the old beat up washer I replaced with the FP. Now I am having problems with the dryer. If I could do it all over again, I would not buy this brand. I would go out and buy something else if I had the money, but I'm stuck with the FPs.

I purchased a Fisher Paykel washing machine at a great expense 6 years ago. It worked well for a certain period of time then, it broke down. My complaint is that nobody seems to be able to fix whatever is wrong. I have had two different people look at it and both see different problems. Every other supposed expert on Fisher Paykel tells me that it is a terrible machine; that they have had nothing but trouble getting parts or finally fixing it. They suggested that I purchase another washing machine of a more reliable name. I have talked to your overseas representatives who are quite hopeless; there were no suggestions on who may help. I would like someone from FP to contact me and tell me where I can take this washer to be repaired! I am happy to personally drop it off at the appropriate place. Somehow, I get the feeling that you people are not really interested in selling this product and certainly not willing to give satisfactory maintenance. Please let me know if you can assist me.

FP Model DGGX2 Gas Dryer: First dryer overheated and scorched mattress pads, blanket and dress shirt. Numerous attempts were made by authorized dealer to fix it. It couldn't be fixed so FP replaced the first dryer with another one with extended 2-year warranty. It worked okay for a few months and then started overheating and scorching another mattress pad. Authorized dealer replaced thermostats. FP Clothes Washer Model IWL 12: Washer suspension system broke with tub full of water and clothes about 3-4 months after 2-year warranty ended. I called FP and they stated they would reimburse me for cost of repairs by authorized dealer. I had the washer fixed but FP wouldn't pay for repairs as they stated. FP owes me about $250 for damaged goods by the dryer and about the same for washer repairs as promised but failed to deliver.

I paid $1,400 for the two-drawer dish washer. It is the biggest pile of crap. It never worked for over one month and Lowe's wouldn't return it. So my present to my wife now starts fights. Don't ever buy this Fisher Paykel brand. It sucks.

I purchased a Fisher & Paykel washing machine at local Lowe's Home Improvement store in Oct. 2007. In December 2008, it would not work - default #36. I called for service to 888 number. The first service they gave me told me that they were booked and to get another number from F&P. I called the next number they gave me and had to wait 10 days for service. The man came out and said it needed a part that had to be ordered.

Dryer, front load gas DG60FA-US, has a flawed design in the lint filter. Lint passes around the filter and out through the hose no matter how clean it is kept. My backyard is full of lint since the company and their service man recommended removing the guard from the exit portal outside, as it was clogging in several days. I was told there was nothing wrong with the filter, which certainly appears to work as designed. It is simply a horrible design. Since so much lint flows out of the ducting, it must also mean there is a great deal trapped within the machine and the duct itself which is a fire hazard. Seems that some GE models are designed the same (one is making the other dryers of at least this model). Horrible, pathetic design.

I have no complaints about either of these products. I had the washer repaired once. The repairman was very informed about the machine and fixed it on his first and only visit. No complaints here. My daughter has the 2-dish-drawer Fisher & Paykel and she's quite pleased with them also.

I purchased a Fisher Paykel Washer because after research I saw it was supposed to be the best for saving electricity & water and had a seemingly good reputation. I should have looked at this site and would not have even gone to look at them EVER. There, so far, have been six repairs. The day before Thanksgiving 2008, it began knocking while spinning and would walk all over the floor. I called the repair place that does the Fisher Paykel still under warranty and was told I would have to wait until Dec 4. He came, looked inside and said the bar was off on one side. I told him I had seen that, put it back myself and it would come right off and that if he would let me wash a load, he could see how fast that would happen... He said he had no time for that and left.

We bought a Fisher-Paykel washer and dryer upon the recommendation of the staff at Kent Appliance. ALL of them had Fisher Paykel washer and dryers and they worked FINE - they all chimed in! Great environmentally too. What a crock! The dryer had circuit board problems three times before Kent Appliance gave us a new machine, which also has the same problems and now has quit working due to screeching bearings. The washing machine is so loud it sounds like a jet engine. I can't believe we spent so much money for "top of the line" appliances only to hate them and have an incredibly hard time finding people to service them! Calling HQ is a joke - you get cut off and never helped! DON'T BUY FISHER-PAYKEL PRODUCTS!!!

Nothing happened. I've had my washing machine for 9 years without a problem. One time the machine didn't start so I called Fisher & Paykel who walked me through a reprogramming with the buttons & it has worked great ever since.

I bought this Fisher & Paykel washer in 01/2008 and have had nothing but problems. This washer cannot complete a cycle with even a very small load without beeping as per an off-balance load. I have leveled this washer so many times it is not funny. I will discard this poor piece of engineering and buy a cheap washer. DO NOT BUY A FISHER & PAYKEL PRODUCT! I warned you!

Customer made poor purchase decision by not buying from a self-servicing dealer. Yes all products break, but we repair them correctly and Fisher and Paykel has never turned down a reasonable request we have made on the customer's behalf, even 3-5 months out of warranty.

I bought a Fisher and Paykel dd602 dishwasher and it has caused me nothing but problems. The hose leaks, the water never drains and the motor is extremely loud. We have been hand washing dishes for the last 2 months because I am sick of the problems. This is the worst purchase I have ever made.

Our Fisher and Paykel wall ovens are a complete disaster. They break with every self-cleaning, and sometimes they just don't seem to regulate temperature properly. After making at least six major repairs on one of our ovens, F&P gave in and replaced it with a new one. That one died almost immediately. We had it fixed and it's broken again. Meanwhile, the glass door on the other one cracked during cooking. Right now, neither oven is working. I would love to be rid of them - alas, they are built in!!

Have had the double draw dishwasher for 5 years. Nothing but problems - very noisy, breaks down often. Have invested $600 into the unit. For what I paid plus investment I could have bought 3 normal dishwashers and had 2 for backup!!!!!

I am extremely disappointed in a Fisher & Paykel diswasher (model DD603) that I bought about 4 years ago. After 2 years, the upper lid motor went. I believe the replacement motor was an improved version, fixing an initial design defect, where some of the liability should be born by the manufacturer. In any case, I got nailed for $230 USD. Wrote to Fisher & Paykel, never got a response back. Now the second set of lid motors is not working. However, the problem does not appear to be the motors but the control board. Hate to think what that is going to cost. For a machine that cost more than double, the product and customer service are considered substandard. Very disappointing. I will never buy another Fisher & Paykel product.

I purchased a Fisher & Paykel washer and dryer in 2005. After 30 days, the dryer went out. Lowe’s traded out the defected dryer for a new one. The next year, the dryer went out again. Both times, electronic board problems. Had a repairman come out and he could not get parts, had to call Australia where their HQ are. Very rude customer service would not stand behind their product! Now this year, the washing machine just died. Same circuit problem. This is the worst appliance brand I have ever experienced. I cannot believe Lowe’s sells this brand. Tomorrow, the repairman will come again and I will ask him to take this junk away. I am going back to my Whirlpool W&D. It is a shame because I paid nearly $2,000 for the set.

Do NOT ever buy Fisher & Paykel. Once out of warranty no one will repair them. Mention Fisher & Paykel and everyone will tell you they will NOT touch them. What is the point of buying them if no one thinks they are a good product. Customer service is useless and says they know about the problem and that the retailers should warn us you cannot get them repair!! As if a salesperson selling an expensive product will tell you that!

If you buy a Fisher & Paykel washer or dryer, be prepared to wait, wait, & wait on service if you ever need repairs. My washer went on the blink and living where I do, I could not get a serviceman. The closest authorized service point was 30 miles away and he would not come out this far.

My wife bought a Fisher-Paykel dryer 2 years ago. We've had problems in the past where it took forever for a service tech to come out. We're north of Detroit and found only 1 service parts store. (Of course it's 2 blocks from the place where my wife bought the damn thing) It went out again, heat would turn off, so I bought a $70.00 ignitor from the parts guy and decided to do it myself. The ignitor wasn't the problem, the service guy won't take the part back and scolds me for not paying him the $80.00 labor and $30.00 house call. I don't know who I'm more ****** at, Fisher-paykel for their crappy product or the parts guy on Harper Ave. for his egotestical behavior.

I bought my F & P gas dryer and matching washer the first of January. Since then, I've had 11 service calls on the dryer. Since the dealer never has the parts, the service person has to come out to diagnose, we have to wait one week or more for the part to come in and then schedule a service call to get part installed. I spend more time at the laundromat than in my own laundry room! So far, no problems with the washer, but I'm just waiting on that to happen. I asked the service person about how many F & P he works on, and he alluded that he works on a LOT of them. I want my old Whirlpool set back!!!! I wouldn't be half as mad as I am if the salesperson hadn't talked me out of the set I wanted and steered me to the F & P set.

.Purchased Fischer&Pykel double dish drawer 2.5 years ago. Have had problems since the fist three months. Authorized repair in my area not any good, seemed to never know what the fix was. Had many service calls replaced many parts, botton drawer has never worked properly. I have even gone to the extra expense of having another plummer come to plumb the dishdrawer ($200.00) did not help. Then my warranty was up.

We bought the fisher paykel washer based on it's energy efficiency rating and consumer rating at Lowes. Within one year the pump went dead due to rust and corrosion. It looked as though water spilled over and rusted the pump out. Now the electronic board seems to be going. Sometimes when we touch the power button, nothing happens and I have to keep playing with it before it finally starts. My clothes don't seem to get clean either. Not happy with this purchase.

Washer keeps beeping, takes 2 hours to do a load of clothes. Called them had a repair guy here 3 times and 3 times couldn't fix it, Have been with out a washer for 4 weeks now. They want to call another repair person, they can't come for another week. in the warranty it says...If we are unable to repair defective part of the product after a reasonable number of attempts....so don't you think 3 times is reasonabale and is there a lemon law on wahers?

My wife and I finally had enough money to purchase a matching set washer and dryer. We go to Lowe's and find Fisher and Paykel, who are supposed to be Consumer Products rated number 1. I am returning this set today almost one year later. The washing machine has been broken three times in eleven months. This is the worst major appliance purchase we have ever made. Fisher and Paykel refuse to stand behind their product. Lowe's will be refunding my money towards another brand today.

First of all, let me say that I can't begin to tell you how horrible the Fisher & Paykel dryer is that I bought less than two years ago. I had it only three months when it broke and it took nearly three months to get it back working again. Now here it is less than two years old and again it's broken. So I called for repair. I had a hard time finding a repair company because I work and need repairs done in the evenings or on the weekend.

Buying the FP Dishdrawers was the worst purchase I have ever made. Normal dishes don't fit, no place for cooking utensils or large pots. Washes poorly. Noisy. Top side racks totally useless. It's fine however if you use Corel dishes, they're small enough. I'm two years out and on my 3rd service call. Water draining into the wrong tub, broken piece that the wash arm sits on, and out of sync servo units on the lid seal....couldn't open the drawer, had to force it. The repairman told me that every single one they've sold has needed to be repaired at least once. How's that for quality! As soon as Bosch goes on sale I'm buying.

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My husband and I build our own home. Since my husband is a contractor, we took advantage of a promotion Fisher & Paykel had and purchased our appliances early at a contractor's price. The appliances remained at the store warehouse for approximately 6 months at the salespersons invitation. When our house was weather ready with roof and walls, we had the appliances delivered to our home, where they sat in the garage amongst the cabinets, for approximately another 6 moths. We got the final inspection in February of this year and moved in on March 28 of this year.

3 months after we purchased the dishdrawer - it stopped working properly. When the top drawer washed, the bottom one filled with dirty water, when the bottom drawer washed, the top one filled with dirty water.

I bought a Fisher & Paykel washing machine in 06/03/04. I did research and this was suppose to be the best washing machine you could buy. On Sept 19,2005 my machine starting leaking from underneath the machine even when turned off. Also the switchboard on machine went dead. I am very upset only had machine a little over a year.

This is a complaint about a Fisher & Paykel double drawer dishwasher.

I purchased a Fisher & Paykel dishwasher in March of 2000. The motor rotor has been replaced three times since then. The top drawer fails to drain. The third trip out, the repairman said the motor roto which was previously installed by him was defective. He replaced the part and assured me that there would be no charge as Fisher & Paykel had a two year warranty. I advised him that my warranty expired only three months ago. He said it would not be a problem since the previous part was defective.

We can not cook

I paid $1500.00 for a unit that I feel I should not be putting money into 2 X within 2 years. I feel I have a lemon and would like unit replaced.