Fisher and Paykel Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
Find a Best Appliances partner
1.7(1,094)

About Fisher Paykel

Established in 1934, Fisher & Paykel Appliances designs, manufactures & markets a range of innovative household appliances developed with a commitment to technology, design, user friendliness and environmental awareness. The company has factories in four continents with sales in over 60 countries totaling a turnover of over $1Billion.

Shop with confidence

Compare with top companies

Protect What Matters Most

Get Home Warranty Plans & Pricing

View Plans

Fisher Paykel Reviews

Filter by Rating

  • (225)
  • (73)
  • (50)
  • (126)
  • (404)

Popular Mentions

    How do I know I can trust these reviews about Fisher and Paykel?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Fisher and Paykel?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Staff

    Reviewed May 4, 2026

    Winston is an exceptional technician who consistently delivers top-quality work. He has so much knowledge and experience that you feel like you have a great product. Thanks, Winston!!

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServiceCoverageMaintenanceStaff

    Reviewed April 28, 2026

    We purchased the Dual Fuel 48" range with Griddle in 2022 and it has broken down and been unusable on 3 separate occasions for weeks at a time. We replaced the board 2 years ago to the tune of $1000 and it already needs to be replaced again. After contacting Fisher Paykel multiple times, they do nothing to stand by their product, and will not even send us a new board even though we have had this same problem multiple times. I will have to again spend $1200 to replace the board in order to have a usable oven. I do not expect to have these kinds of problems after spending over 10k on an appliance.

    Customer service told me that even though I had this same problem on 3 separate occasions, since the last board is over 2 years old--it is out of warranty. So, rather than fix whatever issue, they are having with their boards, I can expect to pay $1k every couple of years to replace the board? They clearly do not care about their customers and I will never purchase another product from them.

    Thanks for your vote!
    Fisher Paykel
    Response from Fisher Paykel

    Dear Ms. Conrad, We reviewed our records and show one service call in May 2024, when the product was outside the warranty period. We do not see additional service history on file. However, we take your concerns seriously and have forwarded your information to our Customer Service Manager, who will review your case and contact you regarding any possible assistance. Sincerely, FISHER & PAYKEL USA

    Not sure how to choose?

    Get buying tips about Appliances delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Profile pic of the author.
      Customer ServiceTimeliness

      Reviewed April 21, 2026

      We purchased a Fisher & Paykel double drawer dishwasher in November 2021. While the product initially performed well, we have experienced ongoing and unresolved issues with the A3 error code, which prevents the unit from draining. Currently, this same issue has been serviced and “repaired” three times under one warranty claim using the same diagnosis and parts. Each time, the problem has returned shortly after use. We are now entering a fourth service visit after nearly two months of repeated failures.

      We were advised by the warranty department that if the same issue occurred three times under the same claim, the unit would be replaced. Despite this, Fisher & Paykel is now refusing to follow their own stated policy. Instead, additional repair attempts have been made, including removing the dishwasher from our home for extended periods, leaving a large gap in our kitchen with no resolution. The issue remains unresolved. We have also repeatedly requested contact from a Regional Service Manager and have received no response whatsoever. At this point, we are extremely disappointed in both the reliability of the product and the lack of accountability in the warranty process.

      Thanks for your vote!
      TechPunctuality & SpeedStaff

      Reviewed March 18, 2026

      I have three Fisher Paykel appliances; a drawer dishwasher, side-by-side refrigerator freezer and a "duel energy" (both gas and electric) professional series range. I absolutely love the appearance and the performance of each of them - when they are working! I've had them for just over three years and the range has required service twice and the dishwasher once. Now the range is down again and upon contact Fisher Paykel for an appointment, they informed me that they "do not have a authorized service contractor" in my area. Great product just lousy service! If I were a commercial business that depended on these products I would NOT recommend them for the lack of serviceability only.

      Thanks for your vote!
      Profile pic of the author.
      Verified purchase
      PricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffEase of UseRatesHonesty & Transparency

      Reviewed Feb. 16, 2026

      I purchased the Fisher & Paykel Double Drawer Dishwasher (DD24DI9N) expecting premium performance based on the price and reputation. Unfortunately, this has been one of the most disappointing appliance purchases I’ve ever made. The cleaning performance is simply poor. I’ve tried high-end detergents, different wash cycles, carefully arranging dishes, and thoroughly removing excess soil before loading. It does not matter, dishes still come out with residue and often need to be rewashed. A dishwasher should save time, not double your workload. For the price of this unit, that’s unacceptable.

      I have never had this experience with any dishwasher before — including much cheaper models. My previous dishwasher (at a fraction of the cost) cleaned better and required far less maintenance. The filter situation is also frustrating. It gets dirty very quickly and requires constant cleaning. Unlike other dishwashers that seem to self-maintain better, this one allows residue to sit on top of the aluminum plate inside. It’s honestly unpleasant to deal with. For a premium appliance, I did not expect to be constantly cleaning out buildup.

      The control panel is not intuitive. The buttons don’t make much sense without reading the manual, which should not be necessary for a modern dishwasher. Basic functionality shouldn’t require studying instructions. Build quality inside the unit feels cheap. The spray arm is very plasticky and doesn’t feel securely locked into place — it just kind of sits there loosely. Again, not what you expect at this price point.

      I purchased this during a renovation and unfortunately missed the return window at Best Buy, which I regret. If I could return it, I absolutely would. If you’re considering a double drawer dishwasher, I strongly recommend researching other brands that offer similar features. This one has been inefficient, high-maintenance, and disappointing overall. Save yourself the headache.

      Thanks for your vote!
      Verified purchase
      Customer ServiceTechPunctuality & SpeedMaintenanceTransparency

      Reviewed Feb. 15, 2026

      Purchased a stovetop on November 10, 2025. Only one of the 5 burners works as intended. We were constantly told that the heat could not be adjusted on 4 of the burners, in other words, the heat could not be lowered or turned up. After many calls to the company, they finally sent out a repair person that told us the same thing. I wrote to the company and finally, they sent out someone who inspected the stovetop and knew right away that it was not working as intended because it had been installed with the incorrect equipment. It has been over 3 months, and we are still waiting on a repair person to return. Definitely offended that the company had so little respect for our complaint and was stupid enough to accept their explanation that the stovetop worked as designed, with burner that could not be adjusted!

      Thanks for your vote!
      Profile pic of the author.

      Reviewed Feb. 3, 2026

      I designed my new kitchen around a single drawer Fisher Paykel dishwasher. A big mistake! The dishwasher does not clean even though I pretty much clean them before loading. I thought I was purchasing a top of the line product. I remodeled my 75 year old kitchen mainly because I didn’t have a dishwasher. I still don’t have one. Very frustrating! Do not buy their products.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceSales & MarketingRatesHonesty & Transparency

      Reviewed Jan. 22, 2026

      I bought a Fisher Paykel refrigerator after learning of the 10% rebate offer. I went to their site, then to the page that had info about the rebates; I looked at the two on offer, one was for 20% if you bought multiple products, the other was for 10% if you bought an individual product. That was the one I was interested in. On the right was a link that led you to which products were eligible. I clicked on the link - it said that all products were eligible other than filters and parts. I bought the refrigerator, and filled out the form for the rebate. They took a lot of time to get back to me - when they did, they showed me a passage (that the link conveniently passed by) that said my item wasn't part of the promotion. This was deliberately misleading. This company is dishonest, and I want my rebate. I'm leaving reviews about this experience everywhere I can.

      Thanks for your vote!
      Customer Service

      Reviewed Jan. 4, 2026

      Bought my washer and dryer in 2003 and after 27 years of uninterrupted service I have had my first problem. The flaking off of what P&K calls scrud which is a product of soap and mold buildup on the tub backside and the outer tub wall. Also the machine stopped running the delicate cycle. The dryer needed a belt about ten years ago but is still going strong.

      Thanks for your vote!
      Verified purchase
      Customer ServiceCoveragePriceMaintenance

      Reviewed Dec. 5, 2025

      We purchased a Fisher&Paykel appliance package from Kelly's in Eugene, OR in 2021. We bought the extended warranty so all is still covered. Our range has never quite worked properly. The front dial lights are intermittent, sometimes remaining on when they should be off and sometimes some work and others don't. Also after my first oven cleaning operation the oven displayed an error message and stopped working altogether. We have had appliance repair people out at least 7 times, but nothing gets resolved. Now Will, from F&P in Oregon won't even return my calls. This range cost over $8700. How can we resolve this?

      Thanks for your vote!
      Loading more reviews...

      Fisher Paykel Company Information

      Company Name:
      Fisher and Paykel
      Website:
      www.fisherpaykel.com