Ella's Bubbles vs. Hydro Dimensions
What is the difference between Ella's Bubbles and Hydro Dimensions?
Both Ella’s Bubbles and Hydro Dimensions offer a wide selection of walk-in tub models with hydrotherapy and massage jet upgrades available. Ella’s Bubbles provides various accessibility options, such as wheelchair-accessible and transfer tubs, along with innovations in style and convenience. Hydro Dimensions will customize a walk-in tub for you if you don’t find one that meets your needs.
- Ella’s Bubbles is best for customers who need options for accessibility and also want a luxurious bathing experience. It offers wheelchair-accessible walk-in tubs, two-seaters, lay-down and transfer tubs to meet many mobility needs, and its models can be upgraded with hydrotherapy, chromotherapy and other therapeutic options.
- Hydro Dimensions is best for homeowners who want a custom-built walk-in tub. Each Hydro Dimensions walk-in tub is built to order. Customers can choose from various models and add from a selection of upgrades and optional features, or they can completely customize a tub to fit their ideal.
Reputation on ConsumerAffairs
 |  | |
| Overall star rating | 4.0 | 4.6 |
| Verified customer reviews | Read reviews | Read reviews |
| 4.0 | Read reviews |
| 4.6 | Read reviews |
Cost
| | |
| Basic tub starting price | $4,000 | Only available with quote |
| Installation included | Not included | Not included |
| Financing offered | None | |
| Discounts offered | — | |
| In-home quotes required | No | Yes |
| Warranty - Labor | Varies by installer | One year |
| Warranty - Parts | Five years | Lifetime |
| Warranty - Tub | Limited lifetime | Lifetime |
| $4,000 | Not included | No | Varies by installer | Five years | Limited lifetime | ||
| Only available with quote | Not included | None | — | Yes | One year | Lifetime | Lifetime |
Available walk-in tub types
| | |
| Soaker tub | ||
| Wheelchair-accessible tub | — | |
| Bariatric tub | ||
| Tub/shower combo | ||
| Two-seat tubs | — |
| |||||
| — | — |
Tub features
| | |
| Step-in height | 3.75 inches | 5 inches |
| Fast drain | ||
| Quick filling | ||
| Grab bars included | ||
| Number of hydro jets | 14 to 26 | 10 |
| Number of air jets | 16 to 18 | 20 |
| Chromotherapy offered | ||
| Heated seats option | ||
| Heated backrest option | ||
| Remote control option | — | — |
| Showerhead options | — |
| 3.75 inches | 14 to 26 | 16 to 18 | — | |||||||
| 5 inches | 10 | 20 | — | — |
Services included with installation
| | |
| Door sizing | — | — |
| Old tub removal | — | — |
| Wall repair and repaint | — | — |
| Electrical wiring | — | — |
| Flooring touch-up | — | — |
| — | — | — | — | — |
| — | — | — | — | — |
All information accurate as of publishing date.
Ella's Bubbles
Ella’s Bubbles is a Chicago-based manufacturer of acrylic walk-in tubs. The company makes a variety of sizes and several accessibility options, such as wheelchair-accessible, transfer and lay-down models. Ella’s Bubbles also offers accessories to convert your tub to a shower combo, including a glass shower screen, a rain shower column kit and cultured marble shower walls.
The independent foot massage option lets you use the tub for a quick heated foot soak and massage while the rest of you stays dry. Ella’s Bubbles’ tubs also have dual-drain technology for fast drainage and an optional patented swivel tray so you can keep a book or beverage handy. Choose a model with a stainless steel door for a unique and stylish look. Ella’s Bubbles also offers two-seater models.
Ella’s Bubbles walk-in tubs are divided into seven categories: Stainless Steel Door, U-Shape Outward Swing Door, L-Shape Outward Swing Door, L-Shape Door Transfer, Lay-Down, Two Seat, S-Class and Ultra S-Shape Door. Overall, there are 24 models to choose from.
Features include dual-drain technology, swivel tray (optional), air and hydro massage jets, chromotherapy, independent foot massage, ozone sterilization, microbubble therapy, auto purge, heated seat and backrests and a thermostatic control valve. Many models offer a choice of push or digital controls and a range of faucet options.
What Ella's Bubbles customers say
Reviewers are very happy with the customer service at Ella's Bubbles, as well as the quality of the tubs’ jets and seats. When customers have complaints, they’re usually regarding the installation or delivery process, and only a couple mention issues with the drain or door access.
One of the things that I was really attracted to was the idea that they weren't trying to sell installation. Everybody else, they don't care what you buy, as long as they can install it. And that's the keeper. I didn't want anybody else to install it. I'm happy they let me do it.”
– Steve of Eau Claire, WI
Hydro Dimensions
Hydro Dimensions manufacturers walk-in tubs in the U.S. The company has options for deep soaker, hydro massage, air massage, dual massage, dual jetted and bubble tubs. If you don’t find a model that fits your needs, Hydro Dimensions will customize a tub for you. It also helps customers complete the look of their bathroom with wall surround kits made to look like natural stone. Hydro Dimensions walk-in tubs come with a lifetime warranty on the shell, frame and finish; door seal; motors and electronic control; faucet; waste and overflow; and supporting equipment.
Hydro Dimensions offers 16 gelcoat fiberglass walk-in tubs. Every model comes with a low step-in, safety grab bar, built-in seat, high-capacity chrome faucet and hand-held shower wand and a non-slip floor. Additional features include a contoured door latch for ease of use, a certified door drain, a tile flange water barrier and an extension panel for replacing 60-inch bathtubs. Hydrotherapy options include whirlpool (Custom Hydro Massage), air massage and dual massage. You can also add from several upgrades — a safety drain for draining in 85 seconds, custom jet placement, heated backrest, UV sanitization, ozone sanitization, aromatherapy and chromotherapy — and there are three faucet finish options.
What Hydro Dimensions customers say
Hydro Dimensions has very positive reviews on ConsumerAffairs. Most customers express happiness with its tubs’ pain relief, tub safety, relaxing jets and quick draining. In negative Hydro Dimensions reviews, most customers mention issues with the tub's drain and the installation of the tub.
The Hydro Dimensions rep gave me a good price and it was cheaper than the other ones. He was nice. Scheduling took almost four months, but it was due to the ordering. Apart from that, I love my walk-in bathtub. I can get in and out of it without falling.”
– Jerry of Van Buren, MI
Bottom line: Ella's Bubbles or Hydro Dimensions?
Both companies make a well-rated product. Ella’s Bubbles offers wheelchair-accessible and transfer tubs, which you won’t find with Hydro Dimensions. Ella’s Bubbles also uses acrylic, while Hydro Dimensions tubs are made of fiberglass with a gel coat. Both companies have a range of hydrotherapy options; Ella’s Bubbles offers microbubble therapy, and Hydro Dimensions lets you choose your jet placement. Every Hydro Dimensions walk-in tub is made to order, which might appeal to homeowners with a very specific product in mind. If you like the idea of an independent foot massage feature, though, Ella’s Bubbles might be for you.
