4.0/5 (387 reviews)

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Verified Reviewer Verified Buyer
Original review: March 28, 2023

Culligan of Cleveland is a company that offers exceptional water filtration and reverse osmosis equipment services. It also offers excellent service and a technical installation team that goes above and beyond to satisfy its customers. The water filtering and reverse osmosis equipment Culligan of Cleveland offers are of the highest quality. In addition, their products are built to last and require minimal maintenance, making them an excellent investment for anyone concerned about their water quality. In addition to their top-notch products, Culligan of Cleveland has an outstanding technical installation team. The knowledgeable, efficient, and professional team makes the installation a breeze. They take the time to understand their customers' needs and ensure that the equipment is installed effectively and efficiently.

What sets Culligan of Cleveland apart from other companies is its commitment to going above and beyond to ensure its customers are satisfied. They take the time to educate their customers about their products and services, providing them with the knowledge they need to make informed decisions about their water filtration needs. In addition, they are always available to answer questions and address any concerns, making them a reliable and trustworthy partner for anyone who wants to improve their water quality.

Overall, Culligan of Cleveland provides exceptional service. Their water filtering and reverse osmosis equipment is top-of-the-line, and their technical installation team is second to none; they are a company that genuinely cares about its customers and goes above and beyond to ensure their satisfaction. Culligan of Cleveland is the company to choose if you are looking for a reliable and trustworthy partner for your water filtration needs.

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Verified Reviewer
Original review: Jan. 31, 2023

I LOVE the convenience of having my salt delivered. Anthony, my salesperson, did an excellent job of working out the best acquisition options for me. I wanted the reverse osmosis water and the water softener. It's affordable, having a water softener saves wear and tear on the pipes and plumbing, it's WAY better on my skin, I save hundreds of dollars now that I don't have to buy bottled water and lastly, it's great for the environment not using all that plastic.

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    Verified Reviewer
    Original review: Dec. 6, 2022

    Culligan water is the best business in the Cleveland area to get your water delivered from, when everyone else was raising their prices, Culligan stayed the same, the only change was they changed their delivery schedule from twice a month to once a month which is better for our service anyway. I will never do business with any other water company other than Culligan. I wish every business in Ohio and the entire USA Could take lessons from Culligan of Cleveland, Culligan actually looks out for their clients' interests instead of their profits, Culligan has gone above and beyond what businesses actually do for customers. I don’t know of any business I’ve heard of or been a part of that’s helped customers before looking at their profits and Culligan does more than deliver water to people, they deliver water to customers they look out for. Try finding another business with that kind of mentality or Company Behavior.

    2 people found this review helpful
    Verified Reviewer
    Original review: Oct. 13, 2022

    The water, of course, is great. Culligan's reputation speaks for itself. We've used Culligan water for over 20 years now. It tastes great and we never, never have any problem with its quality. Water is delivered to our house and we use it in a dispensing machine. We use the cold water the most, but we use the hot water feature as well. We are so used to the convenience and quality that I can't imagine our household without it. The delivery guys are always great - and deliveries are dependable. 5 stars for Culligan.

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    Verified Reviewer
    Original review: June 18, 2022

    If it wasn’t for Kevin ** I would’ve left the company long ago. Since Kevin started as the new operations manager he changed numerous operations aspects of the client experience that completely changed the customer service experience. Deliveries are on time, billing is accurate and the staff are friendly and courteous and have willingness to help. Kevin follows up with a phone call with any client survey that is below a 10 to find out what Culligan could have done better. Now that is White Glove Customer Service!

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    Verified Reviewer
    Original review: May 23, 2023

    Culligan provides the very best home water delivery and customer service. They truly care about individual needs and ensure customer satisfaction is a priority. I've never had a bad experience and their team is first rate. Janet is amazing and really cares about the customer.

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    Verified Reviewer
    Original review: May 23, 2023

    Culligan Water is everything a company should be. They are appreciative of their customers. They give you a quality product right to your door. Refreshing and delicious. All at a fair price. I get a water cooler too and no longer have to carry heavy water bottle up stairs. There are not many companies I am happy with but Culligan is one of them.

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    Verified Reviewer
    Original review: May 18, 2023

    The rep who came to test our water was very professional, easy going and honest. Our installer was top notch, super friendly and asked exactly what we wanted. He did exactly that in an impressive amount of time for the work that was done. We are very satisfied with the system and love the taste of our water.

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    Verified Reviewer
    Original review: May 2, 2023

    Culligan provides excellent product for soft water in my home. Their Customer Service office is very timely, thorough and takes the time to answer my questions. Last, the delivery service is flexible and always meets the delivery window as promised. A great solution to my hard water problems...

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    Verified Reviewer
    Original review: April 11, 2023

    I have been with Culligan for years. The service is always efficient. The workers are always friendly. The water is great! I also feel the price is fair considering all the above to go with it. Billing and payments are done easily as well.

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    Culligan author review by Greg Chick

    Culligan got its start in 1936 and is now the leader in home water delivery as well as in-home, commercial and industrial water filtration and treatment services. It is different than most water delivery services because it doesn’t make or bottle the water it delivers; instead, Culligan specializes in water treatment systems and softeners. Water delivery services from Culligan start at $9.99 per month.

    • Flexible schedules: You can set up a customized delivery schedule and arrange for supplemental deliveries if you need more water during specific months. You can also pause deliveries if you are on vacation.

    • Types of water: You can choose from several types of bottled water including water treated by reverse osmosis and filtered, distilled, spring and mineral water.

    • Coolers: Culligan requires you to buy or rent a Culligan cooler to use with your water jugs rather than using your own, but the cost of rental is included in the subscription plan. They will bring your cooler and install it when your plan begins.

    • Culligan Man: Culligan assigns an account representative called a Culligan Man to every customer. He or she will help you select the plan that fits your needs and help arrange a convenient delivery schedule.

    • 30-day guarantee: If you’re unsatisfied with your Culligan product or service within 30 days of your purchase, they’ll pick up the product and refund your money.

    • Specialty testing: The company is equipped for specialty water testing, which may be needed should a customer have access to a well or non-municipal water source.

    by Greg Chick Water Treatment Systems Advisor

    Greg Chick has worked as an entrepreneur for over 40 years with a background in plumbing, irrigation, pools and water heating. He is a member of Green Plumbers USA, International Association of Plumbing and Mechanical Officials and American Society of Plumbing Engineers. Greg works to educate residential consumers about quality plumbing products.

    Culligan Company Information

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