Culligan Reviews

Matthew is very friendly and takes the time to explain what Culligan provides and sets your expectations. He went through a series of questions and test to verify the water condition. Looked through my house on how the plumbing is installed and told us if there were any modifications that were needed. Ashton did a fantastic job in installing the tanks and salt container. Friendly and hard working.

My mother and I, had a young man named Brady, install a whole water system and an under the sink system! My mother keeps saying, “How precise and beautifully, the young man installed the Machines." Brady is very young but he is an old soul. Mom keeps saying, he has blown her away! He is mild mannered, he is kind and thoughtful, hardworking, trustworthy! Mom said, “He Shines and Culligan scored, they struck Gold, when they got this young man!” Mom said, "God bless his parents, he is a gentleman!” Sir Brady, thank you for your excellent service! Ask for Brady, when you do business with Culligan!

Culligan water taste amazing! The reverse osmosis removes the inorganic materials and other ingredients that normally make standard tap water taste terrible. I’m no expert, but I believe standard/tap water may be unhealthy for some people with digestive issues. I had issues before signing up with Culligan and drinking their purified water. I haven’t been sick in a very long time. For me tap water is the enemy…

Culligan of Cleveland is a company that offers exceptional water filtration and reverse osmosis equipment services. It also offers excellent service and a technical installation team that goes above and beyond to satisfy its customers. The water filtering and reverse osmosis equipment Culligan of Cleveland offers are of the highest quality. In addition, their products are built to last and require minimal maintenance, making them an excellent investment for anyone concerned about their water quality. In addition to their top-notch products, Culligan of Cleveland has an outstanding technical installation team. The knowledgeable, efficient, and professional team makes the installation a breeze. They take the time to understand their customers' needs and ensure that the equipment is installed effectively and efficiently.

I LOVE the convenience of having my salt delivered. Anthony, my salesperson, did an excellent job of working out the best acquisition options for me. I wanted the reverse osmosis water and the water softener. It's affordable, having a water softener saves wear and tear on the pipes and plumbing, it's WAY better on my skin, I save hundreds of dollars now that I don't have to buy bottled water and lastly, it's great for the environment not using all that plastic.

We had a water softener with Culligan for over 8 years with an automated debit on the account. ONE TIME a payment was missed because our account was compromised and frozen, and instead of reaching out to us, Culligan started billing us for payment without reinstituting the debit, we did not know they were doing this so we started being charged late fees. Further, we received 4 bags of salt every month that we never had to use because the unit was not working properly, so we accumulated 20+ bags of salt and even after we called for service, nothing was done to correct the issue. Even the technicians who removed the unit after I cancelled our account admitted that we should not have that much salt unused and that the unit should have been using more salt if it was working correctly. I am certain that we were paying for a service that we were not getting.

I got a card in the mail advertising a $19.95 Softener Inspection and Water Test. I forgot to give them the code when I scheduled someone to check my water softener, and paid $114 in advance of the visit. I kicked myself for forgetting to give the code for the $19.95 inspection, but that's life. The service call took about 20-30 minutes. Nick was efficient, adjusted the regeneration to be more often, and tested the water hardness. I have no complaints about the service itself.

Very professional and helpful. Both for the consultation and install. Answered all my questions and gave great advice. It has been a week of great tasting water. Oh and our towels are way softer. I'm confident my future service needs will be met with my full satisfaction.

I get great service. I am given notice as to when they will be here. The delivery driver is very nice. I am very happy with this service. I have used another service and I am glad I made the switch to you. Thank you for making it so easy to use you.

Water softener is old technology but still works OK! The Iron filter/curtain is such a terrible product they won't even warranty it. If you not home and the filter fails you will lose most of your basement carpeting. I'm just a dumb plastics engineer and I can tell when the Iron curtain will fail. It has its own cleaning system "bleach" and when that system starts to use less and less bleach to clean itself that is when you need to start worrying. What happens it builds up pressure and blow the cleaning line off and pump water for hours all over your basement floor. Service from the WestBend Wisconsin office is the worst. Please use anyone else. You will be happier than using Culligan.