Cub Cadet Reviews

We are charged twice for the same mower. Our bank shows 2 debits of 2700 dollars, and Cub Cadet customer services denies it. They claim only one charge. The mower has been shipped and is due to arrive in 2 days.

We’re spending around $3000 for wedding mower. The least they can do is put the seat on for you maybe the steering wheel some of the dashboard. I started up my LT42 after an extended period of time putting it together because you have to be an ASE certified mechanic to get this done. About one minute and 30 seconds into the very first ride the blade stopped working. This product is a piece of garbage.

I purchased my ZT1 in 2022. I would never recommend this brand. I have had to replace more parts than I can count (engagement switch, wheel hubs because the metal cracked and fell off, spindles and lastly a deck because the metal literally cracked and a piece of it fell off. I only mow a yard…nothing extraordinary. And all of these issues are frustrating. How can so much metal be so poorly designed that it cracks and breaks?

Worst lawnmower I have ever owned. I grew up on a farm out west and have never had the issues with a mower until this riding Cub Cadet. My husband bought it because he had a back issue and I have never used anything but John Deere, but he went with this piece of crap that never works, starts or mows well. I would never ever ever recommend this brand to anyone ever. We have not been able to use it consistently, and it maybe works once or twice a season, eventually after spending hundreds and hundreds of dollars on it when it cost us thousands. Do not buy this mower from any company. They are the worst, literally and a huge waste of money. And it just keeps costing you more and more money every year. Save yourselves a heartache and just buy a push mower.

I just bought it but I would suggest not to use a yellow dip stick for oil. Hard as hell to see.

I will be fair. My push mower cuts like a charm and runs with no issues BUT when I purchased it from Home Depot and opened the box (was assembled) first thing I noticed was it won't shut off and the transmission handle was loose. Took it to a authorized repair location and was told it was missing a small spring. It's been 2 months, the repair shop stated that Cub Cadet is terrible when it comes to customer service as far as part repair or replacement. I just called today. 8 weeks 2 days after dropping it off in March and was told "we got the part info 2 days ago and he started working on it". Two days ago and they began calling 1 day after I dropped it off. They have updated me weekly with their frustration with getting in touch with Cub Cadet when it involved non deck (zero turn, riding) machines. It's like they don't want to support the "smaller" unit that they sell. I'm going today to buy a Toro and won't deviate from them again.

I am very disappointed in Cub Cadet. Bought my zt2 not even a year ago, only has 30 hours on it and the wheels bent inward, did not hit anything, just was turning when it happened. Now I'm trying to fight for warranty which is not easy with Cub cadet from what I've heard. This is really sad because I have over 10 thousand dollars in Cub cadet mowers from recent years. You would think they treat their loyal people with better customer service. Will be thinking on switching brands after this one

Maintenance is damn near impossible when it comes to changing the PTO cable. You basically have to contort in a manner that makes it easy to see that Cub Cadet's engineers don't actually work on equipment.

Purchased a 30" Cub rider last August and used 4 times before cutting season ended. 4 weeks ago started use again and after only 20 minutes of cut time the steering went out. Have been trying them to make contact thru website for help and that website is no used. Try "chat" and calling and totally useless. Enjoyed rider when it worked but with no customer service available to resolve this "LEMON" product. I just want to caution others before making purchase from Cub Cadet if they expect any help.

Poor Quality. It's not right that a customer is forced to pay for transportation to a authorized service center due to manufacturing defect. Found after assembly during Pre Start Inspection prior to fueling. As in like I never even stated the thing. Wire harnesses has been burned by exhaust manifold due to poor craftsmanship. Super summer sales event isn't really worth the manufacturer's discount if the customer has to pay it back right off the bat. XT1 was a replacement for a 25yr old Slt1550. Definitely not a good start for a new ride. Call to Customer service made me even more mad at the situation.