Cub Cadet Reviews

I love the ST100. I use it for everything. I will however never order parts from "Cub Cadet" again. I couldn't understand the operator, package was sent with only the town as an address, and was not delivered. Another call to company, confirmed it was sent back. I was told my card would be credited. When they received the product (I never got) they would credit my account. It's been a month since then. No email, no anything! I recommend if you need parts, get them from anyone but CubCadet. I've ordered 2 since from others and took 2 days and half the price.

Spent $4900 at Home Depot on a ZT Zero Turn mower in late 2023. Didn't use the mower until spring 2024. By summer, we started having problems with the transmission belt flying off and, of course, the mower not moving. We haven't used this mower more than 10 times, and we are spending minimum $200 a year getting repair people out here to fix the transmission belt. It was fixed a few days ago and flew off again. The mower is stuck. What a disaster!

3rd spring still can't cut my grass. These people should be ashamed for selling such junk. New 2 years ago. I have cut my yard 4 times with my POS yellow junk.

I will never buy a Cub Cadet mower again. I’ve owned this push mower 3 years and twice the pull rope has broken because the crank is too hard to turn. I spent over 6 hrs trying to replace it, which is nearly impossible to do because of the tension you must get perfect. The second time it broke I wasn’t going through that nightmare again. I went and bought another mower as it wasn’t spending another minute on it. At one time they were considered one of the best but the quality is gone. Never again.

BUYER BEWARE! I will never purchase Cub Cadet again and would recommend NO ONE purchase their products. I purchased a lawn mower that was supposed to be the top of their line for self propelled mowers. I took the best of care of this mower and eight year after the after the purchase I tried to buy new tires for my mower only to find out the tires were no longer available and nobody had them so my top of the line mower became useless. BUYER BEWARE! RIP OFF!

Don't waste your money on the mowers. I bought an XT1, over 3 grand, and within the 3rd cut a spindle is bad and they only give you 30 days. I might as well have gotten a Troy-Bilt for half the price as they are easy to work on.

Purchased a ZT142IP zero turn about 10 months ago. Ran fine all last summer. Ran it once this spring and now it won't start. Battery is fully charged. Fuse is still good as is everything else. Called Cub Cadet and they stated I could take to a service dealer to have it fixed. Problem is I only have a car, which is why I bought a brand new mower so I wouldn't have to take it to have it worked on. I would highly recommend anyone buy anything but a cub cadet if you are in the market for a mower. I should've kept my 15 year old Craftsman that still ran. Instead I sold it.

Terrible company. They hang up on you when you try to call him. They charged me twice with a penny difference, which is suspect. Don’t use this company for anything. They are terrible. They blamed it on my bank. LOL.

While still under warranty, my battery for Cub Cadet Ultima ZTS1 46" riding mower died. I called Cub Cadet for the warranty and told them I checked the battery with a multimeter and it was bad. I asked them to replace the battery and I was told I could not just return the battery but needed to rent a U-Haul trailer to return the whole mower to their service center. Returning the entire mower just for a battery is a lot of trouble and costly. Customer service is terrible!

Purchased a Snow blower on Jan 28 from Home depot preparing for the next large storm, the snowblower was purchased New in a shipping crate. When uncrated to complete set up with the handle and chute I noted the right side turning cable was broken!. I immediately reported by phone and received a case #. Case # **. So Now its March 2 and still no replacement part., or resolution I keep emailing and calling for a part that cost $24.99 on line I am still waiting, but to buy this snow blower at $1309 + tax was OK? No customer service response.

My Cub Cadet snow thrower has been used 5 times. The auger belt went bad after trying to engage the auger. Seems when it’s cold out the system freezes up. Two shear pins broke and after replacing them the entire machine. The technical service help line was of no help after two long calls. I went to a local dealer who suggested the belt was bad but had none in stock. I ordered the belt from Cub Cadet and a month later it is still on back order. This is February in northern Wisconsin and I’m without a working snow thrower for over a month. Parts for a short season product, especially a wear part, should be stocked ahead of time. Rep I spoke with offered no apology or expedited shipping for the trouble. Based on this poor product performance and customer service, I wish I had purchased a different brand.

Their snow blowers SUCK!!! I have had mine for 3 winters, I have to rebuild the carburetor every time I need to use it. It could only be a few days, the carburetor needs to be removed and cleaned. What a freaking waste of 2K+.

Don't count on Cub Cadet for parts. I bought a snow blower and out of the box one front light bulb didn't work. I contacted Cub Cadet and they sent me a complete wiring harness for one light bulb. Then I wanted to order and electric starting cable. Placed the order online and website said 3-5 days to process. 7 days went by and I called customer service. After about 4 minutes getting thru the AI stuff I got a customer service rep. Come to find out the cable is out of stock and no idea when it will be available?! Canceled order, that took 30 seconds.!!

Received all season plow for new Cub Cadet mower. Found out there were 2 right mounting assemblies and no left assemblies. Called customer service. Can't send part to me. Must call place ordered from. Called them. They can order another plow but not the missing part I returned for refund. Wish I would have known cub cadet had no customer service. Never buy cub cadet. You will be sorry.

We purchased a brand new Cub Cadet L42 mower/tractor. We had been mowing for approximately fifteen minutes when the wire that goes to the right side headlight ignited and caught fire under the hood. The motor completely stopped. The flames under the hood quickly spread to the field that we were mowing. The grass was on fire and moving in every direction. Since the engine did not start as soon as this happened, we had to manually push the mower out of the range of the fire so that it would not explode the entire full tank of gas. We immediately called the fire department and continued to try to put the fire out with our own water hose and a fire extinguisher until they arrived (approximately 25 minutes later). The Medina Fireman arrived first, and then the Turtle Creek Fire Department had to come as backup.

Recently purchased an XT2 54D outfitted as a snowblower. Will not start unless a starting fluid is used. Spent 2 days trying to start. Finally got it to selling dealer who said it was the gas. Had same fresh Ethanol free gas in our car, generator, Toro walk behind snowblower, but the Cub Cadet does not start. Dealer replaced with their gas, but still would not start. Winter cab is garbage because it shreds when trailered. It was delivered to us with the cab installed so I assumed it was safe to trailer back to the dealer. WRONG! Not warranted, so we lost $500 on that purchase.

I have a Cub Cadet Enduro Lt 46 with a 22hp Kohler engine 1 1/2 years old absolute junk. Electrical issues, bad battery, carburetor issues, now the blades won't engage. Don't buy this garbage. Buy a John deere.

Product needed to be returned to Cub Cadet and I had to pay out of pocket $185 to return the product to them. Cub Cadet said sense I ordered online I was responsible for shipping at my cost. I will never order from them again.

Purchased anew 42” Cub cadet from local supplier. Thought I was getting a big upgrade from my 6yr old Toro. Looks good. Feels good, but continual issues from day one. I was encouraged to buy the one with solid deck. Not pressed. Told that people search for these decks. Would be great if it had support wheels to rear of deck like my old toro. Not so, thus almost every time you reverse it digs into the ground, once almost thrown off, 3 other times jarred my lower back, terrible. The battery died after 2 months so had to Jerry up a way to jump start it. Very difficult with the switch in seat, considered disconnecting but then it’s a further safety issue. Last week new battery $168. The cut from day one has been terrible like the deck is fitted crooked, cuts shorter by far on the right side, took back to dealer put new blades and belts. Still cuts low and high side by side yard looks terrible unless you cut it 3” long.

My 2017 kohler 27hp efi engine failed due to a nylon cam gear with only 600 hours on it. I believe it was due to poor design of the location of the motor in the the zero turn mower. I tried to contact Cub Cadet to try to explain to them the problems with the design but couldn't get in contact with anyone who could take my suggestions. I guess the so called engineers know best.

We ordered 2 oil change kits and oil change pan with 2 sets of extra blades and it’s been 3 weeks and we keep getting the runaround. Have called multiple times and been given the runaround and they said that it was going to be a week later and it’s going on over a week and still nothing. Will no longer be doing business with Cub Cadet.

Never order parts online, ordered a battery on October 18th, saying 3-5 days to process. It is now October 31 still has not shipped. They are saying because of warehouse inventory well, they had no issue taking my money right away but saying they can’t take money off of my bill, but can offer free shipping on next order. I had free shipping on this order. There will not be a next order. I am taking my business elsewhere. Don’t recommend buying from them if you need something quickly.

The bagger assembly is the worst design ever. The bagger assembly from 10 years back was easier to put on the tracker. It’s hard to believe the newer model tracker has a more difficult procedure to mount to bagger on the tracker. Simple is NOT the word for the bagger assembly. Also, it sprays leaves out of the front right side of the assembly. The old assembly never did that.

I have a cub cadet 60" TANK zero turn mower. It works ok. The only reason I purchased this one was its ability to hold slopes and hills. That part is very good. So just FYI. I went to Cubcadet.com to order a part and bought the next day delivery for +$30 extra. Ordered the part on 10/16 was packed on 10/17 and was delivered on 10/20 so not next day.

I purchased a air filter for my Cub Cadet push string trimmer on 8/2/2025 and I paid 20.47 for shipping on a $11.99 filter so I could get it in 2 days because I needed it asap. I waited 3 days and called Cub Cadet and they said it had been sent to UPS for delivery. I waited 3 more days and contacted UPS, they said it was on hold in the import warehouse in Philadelphia. I called the import warehouse ( every time you call them you are on hold an average of 2 hours) and they said Cub Cadet did not furnish a commercial invoice. I called Cub cadet back and told them what the warehouse said and I was told it would arrive the next day before 12 pm. I waited until 2pm and called back. The guy I talked to said it would still arrive before 4 pm. It did not come so I called back the next day and the lady said the part was on back order and that is why I didn’t get it even though the lady at the import warehouse said it present and she was looking at it.

Just bought a new 42 inch Cub with bagger. Bagger for the money stinks. Had to make my own modifications to make it work. Shouldn’t have to stop and restart engine to mow in reverse every time you get off to pick something up. Had a craftsman for 18 years, no problems. Would not buy this brand again. When I tried to change deck height it was a pain. I think they use robots to tighten bolts, had to use breaker bar just to loosen. Reviews I read never said any of this. I do like looks, but $3,000 later totally unsatisfied.

It is a MTD. ST 3 YRS, 3 MONTHS steering bushings shot, tranny shot, throttle linkage shot, and front axle is out of alignment. Replaced 2 deck Spindles. Blades have special designed mounting holes and cost 3 times more than standard blades. Manual sucks. And dealer went out of business. K46 was sold as sealed for life which is BS. Doing a fluid change requires removing the axle and gear box out of the machine. NO DRAIN PLUGS OR EASY ACCESS FILL PLUG. Designed to eliminate owner maintenance. TERRIBLE. Don't buy. Replaced a mower that had a plastic transmission and that was 6 years old and cost a thousand dollars less. MTDs are junk.

I bought a brand new Cub Cadet XT1 Enduro. I can't believe the issues I have had over the past 5 years of ownership. At 2 months it stopped in the middle of yard. Cub Cadet customer service was of no help and spent more time telling me was wasn't covered than what was. i have spent many dollars on issues from the electronic throttle. I take care of my tractors. After 128 service hours it still looks new. This has been a total disappointment all the way around. Thanks for nothing. Just purchased a new John Deere. I can't even put the Cub up for sale until I spend even more money to get the throttle working correctly and yes it has only been serviced by authorized Cub Cadet dealer. Wish I had never purchased it!

I have boycotted this company for life. They couldn’t respect my mailbox’s directions that ‘no junk mail or advertising is to be placed in the mailbox’ as we are trying to reduce waste. But apparently thier consumerist money making mentality trumps paper waste, respect for my wishes at my home, and respect for the environment and as such they get a bad review and are boycotted for life. How’d the advertising go for ya? Boycott=Opposite Day.

Biggest piece of crap on the market. I bought a ZT1-54 in April of 2024. The second time I used it the chute support on the bottom of grass chute, broke off. During the same mowing, the left front deck wheel broke out of deck. Leaving a large hole in deck. Took it to Cub Cadet dealer, after 5 weeks, I got a reply back they were not going to warranty deck. Even though it was only 4 months old at the time. They said I abused it. Funny how it can be "ABUSED" ON flat ground just cutting grass. Got parts welded back on. Last week the chute support broke in another place, got in my blades and screwed it up. Took it off the rest of the way, then deck wheel broke again!! leaving a bigger hole.