Cub Cadet Reviews

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About Cub Cadet

Cub Cadet engineers, designs and builds outdoor power equipment using high-quality components sourced locally and globally. Through a dedicated and extensive network of dealers and retailers, Cub Cadet delivers a full line of high-performance power equipment and services that cover all aspects of grounds care for professionals and homeowners. Its products include four-wheel-steer zero-turn riders, lap-bar zero-turn riders, utility vehicles, lawn and garden tractors, specialty turf products, battery- and gasoline-powered handheld and chore products, snow blowers and more. Based in Valley City, Ohio, Cub Cadet is recognized worldwide for its legacy in engineering excellence and its dedication to designing for the people who depend on the company's equipment.

Visit www.cubcadet.com

Cub Cadet Reviews

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    Page 2 Reviews 10 - 40
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    Maintenance

    Reviewed May 28, 2026

    We’re spending around $3000 for wedding mower. The least they can do is put the seat on for you maybe the steering wheel some of the dashboard. I started up my LT42 after an extended period of time putting it together because you have to be an ASE certified mechanic to get this done. About one minute and 30 seconds into the very first ride the blade stopped working. This product is a piece of garbage.

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    Maintenance

    Reviewed May 20, 2026

    I purchased my ZT1 in 2022. I would never recommend this brand. I have had to replace more parts than I can count (engagement switch, wheel hubs because the metal cracked and fell off, spindles and lastly a deck because the metal literally cracked and a piece of it fell off. I only mow a yard…nothing extraordinary. And all of these issues are frustrating. How can so much metal be so poorly designed that it cracks and breaks?

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    Contract & TermsPrice

    Reviewed May 17, 2026

    Worst lawnmower I have ever owned. I grew up on a farm out west and have never had the issues with a mower until this riding Cub Cadet. My husband bought it because he had a back issue and I have never used anything but John Deere, but he went with this piece of crap that never works, starts or mows well. I would never ever ever recommend this brand to anyone ever. We have not been able to use it consistently, and it maybe works once or twice a season, eventually after spending hundreds and hundreds of dollars on it when it cost us thousands. Do not buy this mower from any company. They are the worst, literally and a huge waste of money. And it just keeps costing you more and more money every year. Save yourselves a heartache and just buy a push mower.

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    Reviewed May 15, 2026

    I just bought it but I would suggest not to use a yellow dip stick for oil. Hard as hell to see.

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    Customer ServiceMaintenanceTransparency

    Reviewed May 13, 2026

    I will be fair. My push mower cuts like a charm and runs with no issues BUT when I purchased it from Home Depot and opened the box (was assembled) first thing I noticed was it won't shut off and the transmission handle was loose. Took it to a authorized repair location and was told it was missing a small spring. It's been 2 months, the repair shop stated that Cub Cadet is terrible when it comes to customer service as far as part repair or replacement. I just called today. 8 weeks 2 days after dropping it off in March and was told "we got the part info 2 days ago and he started working on it". Two days ago and they began calling 1 day after I dropped it off. They have updated me weekly with their frustration with getting in touch with Cub Cadet when it involved non deck (zero turn, riding) machines. It's like they don't want to support the "smaller" unit that they sell. I'm going today to buy a Toro and won't deviate from them again.

    I'm going to donate the Cub Cadet mower to the restore. I'll tell them of the customer service and support issues but it will be a free 200.00 mower. My son is three and I can't have a mower that I can't shut off normally on the property with him in the area, so I won't. I'm getting rid of it, It's May. My yard looks horrible and Cub Cadet makes it difficult to get repairs. I won't support a company with my hard earned monies that won't support me with basic level repairs, and I urge those reading this to let that resonate a bit. I recommend Toro, I've been a user for 20+ years and went to CC to save a few bucks and here I am. Lesson learned. I wish the readers the best with your mower search.

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    Customer Service

    Reviewed May 12, 2026

    I am very disappointed in Cub Cadet. Bought my zt2 not even a year ago, only has 30 hours on it and the wheels bent inward, did not hit anything, just was turning when it happened. Now I'm trying to fight for warranty which is not easy with Cub cadet from what I've heard. This is really sad because I have over 10 thousand dollars in Cub cadet mowers from recent years. You would think they treat their loyal people with better customer service. Will be thinking on switching brands after this one

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    Maintenance

    Reviewed May 11, 2026

    Maintenance is damn near impossible when it comes to changing the PTO cable. You basically have to contort in a manner that makes it easy to see that Cub Cadet's engineers don't actually work on equipment.

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    Customer ServiceOnline & AppStaff

    Reviewed May 10, 2026

    Purchased a 30" Cub rider last August and used 4 times before cutting season ended. 4 weeks ago started use again and after only 20 minutes of cut time the steering went out. Have been trying them to make contact thru website for help and that website is no used. Try "chat" and calling and totally useless. Enjoyed rider when it worked but with no customer service available to resolve this "LEMON" product. I just want to caution others before making purchase from Cub Cadet if they expect any help.

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    Customer ServiceSales & MarketingPriceRefunds & PayoutsMaintenance

    Reviewed May 5, 2026

    Poor Quality. It's not right that a customer is forced to pay for transportation to a authorized service center due to manufacturing defect. Found after assembly during Pre Start Inspection prior to fueling. As in like I never even stated the thing. Wire harnesses has been burned by exhaust manifold due to poor craftsmanship. Super summer sales event isn't really worth the manufacturer's discount if the customer has to pay it back right off the bat. XT1 was a replacement for a 25yr old Slt1550. Definitely not a good start for a new ride. Call to Customer service made me even more mad at the situation.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppRefunds & PayoutsStaff

    Reviewed May 5, 2026

    TERRIBLE SERVICE AND RIP OFF SHIPPING!! If I could give a negative 5 star I would, this place is an absolute JOKE. Website says you can upgrade shipping and pay $20.98 to have it expedited shipped 2-4 days so I ordered 1st thing Monday 5/4/26 morning a throttle cable that I needed ASAP. I paid the upcharge of $20.98 thinking 2-4 days from Monday will have it here by Friday. NEVER received 1 email confirming order or when shipped. Had to constantly login to Cub Cadet website and search my own order only to find out it has a tracking UPS arriving on Monday 5/11/26 SO I paid $20.98 upgraded 2-4 day shipping and it's actually going to take 8 DAYS!!! SCAM ALERT....

    I called customer service to ask for a refund on the difference of regular 3-5 day shipping which would have been 8.99. Please refund me the $11.99 overcharge and ABSOLUTELY NOT HELPFUL AND NOT WILLING TO REFUND that FALSE ADVERTISING RIP OFF SCAM for upgrade fast shipping, The fact that they are willing to lose a customer over $11.99 makes me sick to my stomach. TERRIBLE CUSTOMER SERVICE AND TERRIBLE RIP OFF FALSE ADVERTISING ON THEIR WEBSITE.

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    Price

    Reviewed May 5, 2026

    Bought a Cub cadet CC-800 large walk behind mower and after using for 15 hours the gear selector lever vibrated off of the transmission rendering the mower useless. Contacted CS who basically told me I had to get it to a dealer at my expense ($200-300). Do yourself a favor and avoid this company at all costs! Buy a John Deere.

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    Customer Service

    Reviewed April 29, 2026

    Have been a loyal Cub owner since 1966 and have been a happy and proud owner. After owning this LT48 for less it for less than 3 months after warranty ran out my lt48 tractor developed tranny oil leaks. Also after only 3 months the battery went dead. Now I have to disconnect the battery after each use so it will start next time. Called cub cadet and was told basically that it's too bad. Wished I had read the reviews before I bought it. Real piece of junk. DON'T DO IT!!!!

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    Reviewed April 22, 2026

    PLEASE.... Don't waste your money. The cub cadet mowers have changed. Had one years ago and it was great. Switched to Husqvarna. LOVED IT. Bought another one. Then, I was told I couldn't find them anymore. So, we went back to the Cub Cadet. First mower I ever rode/drove that when the belt broke, it wouldn't move. We have lots of land to cut and we usually have two going at the same time, so we bought another one while the other one was being worked on. 2026.... They are both down for the same reason. Never had this problem with Husqvarna. The battery stays down on one of them. Have to jump it off when I need it. Tires won't stay up.

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    Customer ServicePriceStaffRates

    Reviewed April 18, 2026

    I love the ST100. I use it for everything. I will however never order parts from "Cub Cadet" again. I couldn't understand the operator, package was sent with only the town as an address, and was not delivered. Another call to company, confirmed it was sent back. I was told my card would be credited. When they received the product (I never got) they would credit my account. It's been a month since then. No email, no anything! I recommend if you need parts, get them from anyone but CubCadet. I've ordered 2 since from others and took 2 days and half the price.

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    CoveragePunctuality & SpeedMaintenance

    Reviewed April 18, 2026

    Spent $4900 at Home Depot on a ZT Zero Turn mower in late 2023. Didn't use the mower until spring 2024. By summer, we started having problems with the transmission belt flying off and, of course, the mower not moving. We haven't used this mower more than 10 times, and we are spending minimum $200 a year getting repair people out here to fix the transmission belt. It was fixed a few days ago and flew off again. The mower is stuck. What a disaster!

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    Reviewed April 13, 2026

    3rd spring still can't cut my grass. These people should be ashamed for selling such junk. New 2 years ago. I have cut my yard 4 times with my POS yellow junk.

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    CoverageMaintenance

    Reviewed April 12, 2026

    I will never buy a Cub Cadet mower again. I’ve owned this push mower 3 years and twice the pull rope has broken because the crank is too hard to turn. I spent over 6 hrs trying to replace it, which is nearly impossible to do because of the tension you must get perfect. The second time it broke I wasn’t going through that nightmare again. I went and bought another mower as it wasn’t spending another minute on it. At one time they were considered one of the best but the quality is gone. Never again.

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    Staff

    Reviewed April 8, 2026

    BUYER BEWARE! I will never purchase Cub Cadet again and would recommend NO ONE purchase their products. I purchased a lawn mower that was supposed to be the top of their line for self propelled mowers. I took the best of care of this mower and eight year after the after the purchase I tried to buy new tires for my mower only to find out the tires were no longer available and nobody had them so my top of the line mower became useless. BUYER BEWARE! RIP OFF!

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    PriceRates

    Reviewed March 23, 2026

    Don't waste your money on the mowers. I bought an XT1, over 3 grand, and within the 3rd cut a spindle is bad and they only give you 30 days. I might as well have gotten a Troy-Bilt for half the price as they are easy to work on.

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    Customer ServicePrice

    Reviewed March 20, 2026

    Purchased a ZT142IP zero turn about 10 months ago. Ran fine all last summer. Ran it once this spring and now it won't start. Battery is fully charged. Fuse is still good as is everything else. Called Cub Cadet and they stated I could take to a service dealer to have it fixed. Problem is I only have a car, which is why I bought a brand new mower so I wouldn't have to take it to have it worked on. I would highly recommend anyone buy anything but a cub cadet if you are in the market for a mower. I should've kept my 15 year old Craftsman that still ran. Instead I sold it.

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    Customer ServicePrice

    Reviewed March 16, 2026

    Terrible company. They hang up on you when you try to call him. They charged me twice with a penny difference, which is suspect. Don’t use this company for anything. They are terrible. They blamed it on my bank. LOL.

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    Customer ServiceCoveragePriceMaintenance

    Reviewed March 6, 2026

    While still under warranty, my battery for Cub Cadet Ultima ZTS1 46" riding mower died. I called Cub Cadet for the warranty and told them I checked the battery with a multimeter and it was bad. I asked them to replace the battery and I was told I could not just return the battery but needed to rent a U-Haul trailer to return the whole mower to their service center. Returning the entire mower just for a battery is a lot of trouble and costly. Customer service is terrible!

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    Customer ServicePricePunctuality & SpeedMaintenance

    Reviewed March 2, 2026

    Purchased a Snow blower on Jan 28 from Home depot preparing for the next large storm, the snowblower was purchased New in a shipping crate. When uncrated to complete set up with the handle and chute I noted the right side turning cable was broken!. I immediately reported by phone and received a case #. Case # **. So Now its March 2 and still no replacement part., or resolution I keep emailing and calling for a part that cost $24.99 on line I am still waiting, but to buy this snow blower at $1309 + tax was OK? No customer service response.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 25, 2026

    My Cub Cadet snow thrower has been used 5 times. The auger belt went bad after trying to engage the auger. Seems when it’s cold out the system freezes up. Two shear pins broke and after replacing them the entire machine. The technical service help line was of no help after two long calls. I went to a local dealer who suggested the belt was bad but had none in stock. I ordered the belt from Cub Cadet and a month later it is still on back order. This is February in northern Wisconsin and I’m without a working snow thrower for over a month. Parts for a short season product, especially a wear part, should be stocked ahead of time. Rep I spoke with offered no apology or expedited shipping for the trouble. Based on this poor product performance and customer service, I wish I had purchased a different brand.

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    Reviewed Feb. 24, 2026

    Their snow blowers SUCK!!! I have had mine for 3 winters, I have to rebuild the carburetor every time I need to use it. It could only be a few days, the carburetor needs to be removed and cleaned. What a freaking waste of 2K+.

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    Customer ServiceStaff

    Reviewed Feb. 2, 2026

    Don't count on Cub Cadet for parts. I bought a snow blower and out of the box one front light bulb didn't work. I contacted Cub Cadet and they sent me a complete wiring harness for one light bulb. Then I wanted to order and electric starting cable. Placed the order online and website said 3-5 days to process. 7 days went by and I called customer service. After about 4 minutes getting thru the AI stuff I got a customer service rep. Come to find out the cable is out of stock and no idea when it will be available?! Canceled order, that took 30 seconds.!!

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    Customer ServiceRefunds & Payouts

    Reviewed Jan. 19, 2026

    Received all season plow for new Cub Cadet mower. Found out there were 2 right mounting assemblies and no left assemblies. Called customer service. Can't send part to me. Must call place ordered from. Called them. They can order another plow but not the missing part I returned for refund. Wish I would have known cub cadet had no customer service. Never buy cub cadet. You will be sorry.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 13, 2026

    We purchased a brand new Cub Cadet L42 mower/tractor. We had been mowing for approximately fifteen minutes when the wire that goes to the right side headlight ignited and caught fire under the hood. The motor completely stopped. The flames under the hood quickly spread to the field that we were mowing. The grass was on fire and moving in every direction. Since the engine did not start as soon as this happened, we had to manually push the mower out of the range of the fire so that it would not explode the entire full tank of gas. We immediately called the fire department and continued to try to put the fire out with our own water hose and a fire extinguisher until they arrived (approximately 25 minutes later). The Medina Fireman arrived first, and then the Turtle Creek Fire Department had to come as backup.

    In the end, four fire trucks were necessary to extinguish it in the next two hours, and then a fire tender followed up to ensure all flames had been extinguished. This was a very traumatic experience. My son and I could have died because of the negligence of this faulty equipment. We experienced respiratory damage from the smoke from trying to put fire until the fire departments came. The Cub Cadet Company is not taking any responsibility for this incident and is not returning my emails or phone calls. How is such an unprofessional response even possible in this day and age? Not only was the equipment totally faulty and burned up 9 acres of my property along with extensive property damage, but the company is not even attempting to work with me on a claim. STAY AWAY FROM ANYTHING THEY SELL!

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    Reviewed Dec. 21, 2025

    Recently purchased an XT2 54D outfitted as a snowblower. Will not start unless a starting fluid is used. Spent 2 days trying to start. Finally got it to selling dealer who said it was the gas. Had same fresh Ethanol free gas in our car, generator, Toro walk behind snowblower, but the Cub Cadet does not start. Dealer replaced with their gas, but still would not start. Winter cab is garbage because it shreds when trailered. It was delivered to us with the cab installed so I assumed it was safe to trailer back to the dealer. WRONG! Not warranted, so we lost $500 on that purchase.

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    Reviewed Dec. 21, 2025

    I have a Cub Cadet Enduro Lt 46 with a 22hp Kohler engine 1 1/2 years old absolute junk. Electrical issues, bad battery, carburetor issues, now the blades won't engage. Don't buy this garbage. Buy a John deere.

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    Cub Cadet Company Information

    Company Name:
    Cub Cadet
    Year Founded:
    1961
    City:
    Cleveland
    State/Province:
    OH
    Postal Code:
    44136
    Country:
    United States
    Website:
    www.cubcadet.com