Cub Cadet Reviews

I purchased a cub cadet 42” rider at Tractor Supply. First season, it ran great. Second season rolled around & it would not start. Purchased a new battery, still no start. Called for warranty repair, they claimed it was a fuel issue, cleaned the carburetor & charged me $80. It ran for a couple of weeks, then would run a few minutes and die. Google says probably ignition coil. Called again for warranty repair, 5 days later & no communication from repair center. I call multiple times only to get cut off. I called warranty people, nothing still, called store I purchased from, still nothing, called Cub Cadet & was given other repair center locations, none near my home. I regret buying this piece of junk & wish I had bought a John Deere instead. Now I have a $2500 piece of yard art that won’t run & mow as it should.

We are charged twice for the same mower. Our bank shows 2 debits of 2700 dollars, and Cub Cadet customer services denies it. They claim only one charge. The mower has been shipped and is due to arrive in 2 days.

We’re spending around $3000 for wedding mower. The least they can do is put the seat on for you maybe the steering wheel some of the dashboard. I started up my LT42 after an extended period of time putting it together because you have to be an ASE certified mechanic to get this done. About one minute and 30 seconds into the very first ride the blade stopped working. This product is a piece of garbage.

I purchased my ZT1 in 2022. I would never recommend this brand. I have had to replace more parts than I can count (engagement switch, wheel hubs because the metal cracked and fell off, spindles and lastly a deck because the metal literally cracked and a piece of it fell off. I only mow a yard…nothing extraordinary. And all of these issues are frustrating. How can so much metal be so poorly designed that it cracks and breaks?

Worst lawnmower I have ever owned. I grew up on a farm out west and have never had the issues with a mower until this riding Cub Cadet. My husband bought it because he had a back issue and I have never used anything but John Deere, but he went with this piece of crap that never works, starts or mows well. I would never ever ever recommend this brand to anyone ever. We have not been able to use it consistently, and it maybe works once or twice a season, eventually after spending hundreds and hundreds of dollars on it when it cost us thousands. Do not buy this mower from any company. They are the worst, literally and a huge waste of money. And it just keeps costing you more and more money every year. Save yourselves a heartache and just buy a push mower.

I just bought it but I would suggest not to use a yellow dip stick for oil. Hard as hell to see.

I will be fair. My push mower cuts like a charm and runs with no issues BUT when I purchased it from Home Depot and opened the box (was assembled) first thing I noticed was it won't shut off and the transmission handle was loose. Took it to a authorized repair location and was told it was missing a small spring. It's been 2 months, the repair shop stated that Cub Cadet is terrible when it comes to customer service as far as part repair or replacement. I just called today. 8 weeks 2 days after dropping it off in March and was told "we got the part info 2 days ago and he started working on it". Two days ago and they began calling 1 day after I dropped it off. They have updated me weekly with their frustration with getting in touch with Cub Cadet when it involved non deck (zero turn, riding) machines. It's like they don't want to support the "smaller" unit that they sell. I'm going today to buy a Toro and won't deviate from them again.

I am very disappointed in Cub Cadet. Bought my zt2 not even a year ago, only has 30 hours on it and the wheels bent inward, did not hit anything, just was turning when it happened. Now I'm trying to fight for warranty which is not easy with Cub cadet from what I've heard. This is really sad because I have over 10 thousand dollars in Cub cadet mowers from recent years. You would think they treat their loyal people with better customer service. Will be thinking on switching brands after this one

Maintenance is damn near impossible when it comes to changing the PTO cable. You basically have to contort in a manner that makes it easy to see that Cub Cadet's engineers don't actually work on equipment.

Purchased a 30" Cub rider last August and used 4 times before cutting season ended. 4 weeks ago started use again and after only 20 minutes of cut time the steering went out. Have been trying them to make contact thru website for help and that website is no used. Try "chat" and calling and totally useless. Enjoyed rider when it worked but with no customer service available to resolve this "LEMON" product. I just want to caution others before making purchase from Cub Cadet if they expect any help.

Poor Quality. It's not right that a customer is forced to pay for transportation to a authorized service center due to manufacturing defect. Found after assembly during Pre Start Inspection prior to fueling. As in like I never even stated the thing. Wire harnesses has been burned by exhaust manifold due to poor craftsmanship. Super summer sales event isn't really worth the manufacturer's discount if the customer has to pay it back right off the bat. XT1 was a replacement for a 25yr old Slt1550. Definitely not a good start for a new ride. Call to Customer service made me even more mad at the situation.

TERRIBLE SERVICE AND RIP OFF SHIPPING!! If I could give a negative 5 star I would, this place is an absolute JOKE. Website says you can upgrade shipping and pay $20.98 to have it expedited shipped 2-4 days so I ordered 1st thing Monday 5/4/26 morning a throttle cable that I needed ASAP. I paid the upcharge of $20.98 thinking 2-4 days from Monday will have it here by Friday. NEVER received 1 email confirming order or when shipped. Had to constantly login to Cub Cadet website and search my own order only to find out it has a tracking UPS arriving on Monday 5/11/26 SO I paid $20.98 upgraded 2-4 day shipping and it's actually going to take 8 DAYS!!! SCAM ALERT....

Bought a Cub cadet CC-800 large walk behind mower and after using for 15 hours the gear selector lever vibrated off of the transmission rendering the mower useless. Contacted CS who basically told me I had to get it to a dealer at my expense ($200-300). Do yourself a favor and avoid this company at all costs! Buy a John Deere.

Have been a loyal Cub owner since 1966 and have been a happy and proud owner. After owning this LT48 for less it for less than 3 months after warranty ran out my lt48 tractor developed tranny oil leaks. Also after only 3 months the battery went dead. Now I have to disconnect the battery after each use so it will start next time. Called cub cadet and was told basically that it's too bad. Wished I had read the reviews before I bought it. Real piece of junk. DON'T DO IT!!!!

PLEASE.... Don't waste your money. The cub cadet mowers have changed. Had one years ago and it was great. Switched to Husqvarna. LOVED IT. Bought another one. Then, I was told I couldn't find them anymore. So, we went back to the Cub Cadet. First mower I ever rode/drove that when the belt broke, it wouldn't move. We have lots of land to cut and we usually have two going at the same time, so we bought another one while the other one was being worked on. 2026.... They are both down for the same reason. Never had this problem with Husqvarna. The battery stays down on one of them. Have to jump it off when I need it. Tires won't stay up.

I love the ST100. I use it for everything. I will however never order parts from "Cub Cadet" again. I couldn't understand the operator, package was sent with only the town as an address, and was not delivered. Another call to company, confirmed it was sent back. I was told my card would be credited. When they received the product (I never got) they would credit my account. It's been a month since then. No email, no anything! I recommend if you need parts, get them from anyone but CubCadet. I've ordered 2 since from others and took 2 days and half the price.

Spent $4900 at Home Depot on a ZT Zero Turn mower in late 2023. Didn't use the mower until spring 2024. By summer, we started having problems with the transmission belt flying off and, of course, the mower not moving. We haven't used this mower more than 10 times, and we are spending minimum $200 a year getting repair people out here to fix the transmission belt. It was fixed a few days ago and flew off again. The mower is stuck. What a disaster!

3rd spring still can't cut my grass. These people should be ashamed for selling such junk. New 2 years ago. I have cut my yard 4 times with my POS yellow junk.

I will never buy a Cub Cadet mower again. I’ve owned this push mower 3 years and twice the pull rope has broken because the crank is too hard to turn. I spent over 6 hrs trying to replace it, which is nearly impossible to do because of the tension you must get perfect. The second time it broke I wasn’t going through that nightmare again. I went and bought another mower as it wasn’t spending another minute on it. At one time they were considered one of the best but the quality is gone. Never again.

BUYER BEWARE! I will never purchase Cub Cadet again and would recommend NO ONE purchase their products. I purchased a lawn mower that was supposed to be the top of their line for self propelled mowers. I took the best of care of this mower and eight year after the after the purchase I tried to buy new tires for my mower only to find out the tires were no longer available and nobody had them so my top of the line mower became useless. BUYER BEWARE! RIP OFF!

Don't waste your money on the mowers. I bought an XT1, over 3 grand, and within the 3rd cut a spindle is bad and they only give you 30 days. I might as well have gotten a Troy-Bilt for half the price as they are easy to work on.

Purchased a ZT142IP zero turn about 10 months ago. Ran fine all last summer. Ran it once this spring and now it won't start. Battery is fully charged. Fuse is still good as is everything else. Called Cub Cadet and they stated I could take to a service dealer to have it fixed. Problem is I only have a car, which is why I bought a brand new mower so I wouldn't have to take it to have it worked on. I would highly recommend anyone buy anything but a cub cadet if you are in the market for a mower. I should've kept my 15 year old Craftsman that still ran. Instead I sold it.

Terrible company. They hang up on you when you try to call him. They charged me twice with a penny difference, which is suspect. Don’t use this company for anything. They are terrible. They blamed it on my bank. LOL.

While still under warranty, my battery for Cub Cadet Ultima ZTS1 46" riding mower died. I called Cub Cadet for the warranty and told them I checked the battery with a multimeter and it was bad. I asked them to replace the battery and I was told I could not just return the battery but needed to rent a U-Haul trailer to return the whole mower to their service center. Returning the entire mower just for a battery is a lot of trouble and costly. Customer service is terrible!

Purchased a Snow blower on Jan 28 from Home depot preparing for the next large storm, the snowblower was purchased New in a shipping crate. When uncrated to complete set up with the handle and chute I noted the right side turning cable was broken!. I immediately reported by phone and received a case #. Case # **. So Now its March 2 and still no replacement part., or resolution I keep emailing and calling for a part that cost $24.99 on line I am still waiting, but to buy this snow blower at $1309 + tax was OK? No customer service response.

My Cub Cadet snow thrower has been used 5 times. The auger belt went bad after trying to engage the auger. Seems when it’s cold out the system freezes up. Two shear pins broke and after replacing them the entire machine. The technical service help line was of no help after two long calls. I went to a local dealer who suggested the belt was bad but had none in stock. I ordered the belt from Cub Cadet and a month later it is still on back order. This is February in northern Wisconsin and I’m without a working snow thrower for over a month. Parts for a short season product, especially a wear part, should be stocked ahead of time. Rep I spoke with offered no apology or expedited shipping for the trouble. Based on this poor product performance and customer service, I wish I had purchased a different brand.

Their snow blowers SUCK!!! I have had mine for 3 winters, I have to rebuild the carburetor every time I need to use it. It could only be a few days, the carburetor needs to be removed and cleaned. What a freaking waste of 2K+.

Don't count on Cub Cadet for parts. I bought a snow blower and out of the box one front light bulb didn't work. I contacted Cub Cadet and they sent me a complete wiring harness for one light bulb. Then I wanted to order and electric starting cable. Placed the order online and website said 3-5 days to process. 7 days went by and I called customer service. After about 4 minutes getting thru the AI stuff I got a customer service rep. Come to find out the cable is out of stock and no idea when it will be available?! Canceled order, that took 30 seconds.!!

Received all season plow for new Cub Cadet mower. Found out there were 2 right mounting assemblies and no left assemblies. Called customer service. Can't send part to me. Must call place ordered from. Called them. They can order another plow but not the missing part I returned for refund. Wish I would have known cub cadet had no customer service. Never buy cub cadet. You will be sorry.

We purchased a brand new Cub Cadet L42 mower/tractor. We had been mowing for approximately fifteen minutes when the wire that goes to the right side headlight ignited and caught fire under the hood. The motor completely stopped. The flames under the hood quickly spread to the field that we were mowing. The grass was on fire and moving in every direction. Since the engine did not start as soon as this happened, we had to manually push the mower out of the range of the fire so that it would not explode the entire full tank of gas. We immediately called the fire department and continued to try to put the fire out with our own water hose and a fire extinguisher until they arrived (approximately 25 minutes later). The Medina Fireman arrived first, and then the Turtle Creek Fire Department had to come as backup.

Recently purchased an XT2 54D outfitted as a snowblower. Will not start unless a starting fluid is used. Spent 2 days trying to start. Finally got it to selling dealer who said it was the gas. Had same fresh Ethanol free gas in our car, generator, Toro walk behind snowblower, but the Cub Cadet does not start. Dealer replaced with their gas, but still would not start. Winter cab is garbage because it shreds when trailered. It was delivered to us with the cab installed so I assumed it was safe to trailer back to the dealer. WRONG! Not warranted, so we lost $500 on that purchase.

I have a Cub Cadet Enduro Lt 46 with a 22hp Kohler engine 1 1/2 years old absolute junk. Electrical issues, bad battery, carburetor issues, now the blades won't engage. Don't buy this garbage. Buy a John deere.

Product needed to be returned to Cub Cadet and I had to pay out of pocket $185 to return the product to them. Cub Cadet said sense I ordered online I was responsible for shipping at my cost. I will never order from them again.

Purchased anew 42” Cub cadet from local supplier. Thought I was getting a big upgrade from my 6yr old Toro. Looks good. Feels good, but continual issues from day one. I was encouraged to buy the one with solid deck. Not pressed. Told that people search for these decks. Would be great if it had support wheels to rear of deck like my old toro. Not so, thus almost every time you reverse it digs into the ground, once almost thrown off, 3 other times jarred my lower back, terrible. The battery died after 2 months so had to Jerry up a way to jump start it. Very difficult with the switch in seat, considered disconnecting but then it’s a further safety issue. Last week new battery $168. The cut from day one has been terrible like the deck is fitted crooked, cuts shorter by far on the right side, took back to dealer put new blades and belts. Still cuts low and high side by side yard looks terrible unless you cut it 3” long.

My 2017 kohler 27hp efi engine failed due to a nylon cam gear with only 600 hours on it. I believe it was due to poor design of the location of the motor in the the zero turn mower. I tried to contact Cub Cadet to try to explain to them the problems with the design but couldn't get in contact with anyone who could take my suggestions. I guess the so called engineers know best.

We ordered 2 oil change kits and oil change pan with 2 sets of extra blades and it’s been 3 weeks and we keep getting the runaround. Have called multiple times and been given the runaround and they said that it was going to be a week later and it’s going on over a week and still nothing. Will no longer be doing business with Cub Cadet.

Never order parts online, ordered a battery on October 18th, saying 3-5 days to process. It is now October 31 still has not shipped. They are saying because of warehouse inventory well, they had no issue taking my money right away but saying they can’t take money off of my bill, but can offer free shipping on next order. I had free shipping on this order. There will not be a next order. I am taking my business elsewhere. Don’t recommend buying from them if you need something quickly.

The bagger assembly is the worst design ever. The bagger assembly from 10 years back was easier to put on the tracker. It’s hard to believe the newer model tracker has a more difficult procedure to mount to bagger on the tracker. Simple is NOT the word for the bagger assembly. Also, it sprays leaves out of the front right side of the assembly. The old assembly never did that.

I have a cub cadet 60" TANK zero turn mower. It works ok. The only reason I purchased this one was its ability to hold slopes and hills. That part is very good. So just FYI. I went to Cubcadet.com to order a part and bought the next day delivery for +$30 extra. Ordered the part on 10/16 was packed on 10/17 and was delivered on 10/20 so not next day.

I purchased a air filter for my Cub Cadet push string trimmer on 8/2/2025 and I paid 20.47 for shipping on a $11.99 filter so I could get it in 2 days because I needed it asap. I waited 3 days and called Cub Cadet and they said it had been sent to UPS for delivery. I waited 3 more days and contacted UPS, they said it was on hold in the import warehouse in Philadelphia. I called the import warehouse ( every time you call them you are on hold an average of 2 hours) and they said Cub Cadet did not furnish a commercial invoice. I called Cub cadet back and told them what the warehouse said and I was told it would arrive the next day before 12 pm. I waited until 2pm and called back. The guy I talked to said it would still arrive before 4 pm. It did not come so I called back the next day and the lady said the part was on back order and that is why I didn’t get it even though the lady at the import warehouse said it present and she was looking at it.