Cub Cadet Reviews

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About Cub Cadet

Cub Cadet engineers, designs and builds outdoor power equipment using high-quality components sourced locally and globally. Through a dedicated and extensive network of dealers and retailers, Cub Cadet delivers a full line of high-performance power equipment and services that cover all aspects of grounds care for professionals and homeowners. Its products include four-wheel-steer zero-turn riders, lap-bar zero-turn riders, utility vehicles, lawn and garden tractors, specialty turf products, battery- and gasoline-powered handheld and chore products, snow blowers and more. Based in Valley City, Ohio, Cub Cadet is recognized worldwide for its legacy in engineering excellence and its dedication to designing for the people who depend on the company's equipment.

Cub Cadet Reviews

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    Page 4 Reviews 240 - 440

    Reviewed Dec. 14, 2019

    Brought the 3 stage 420 cc Cub cadet snowblower 2 years ago, used hardly 10 hours in last two winters. So far the machine broke down over 7 times. Broken sheer pins, after 3 hours of use changed spark plugs, broken belts, broken auger control springs and serviced carburetor. Every time use the machine, it broke down. Poor quality parts.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2019

    I place an order for ( 2 ) CC 800 mowers online on Friday November 22. I did not get and confirmation or even an email that confirmed my order. On Sunday I got an email saying "Thank you for your order – we appreciate your business. Your preferred dealer will contact you shortly regarding your order for delivery. If you have questions regarding your order, please contact the dealer". Two hours later I get another e mail saying 'We've Processed Your Request. Mid Atlantic Outdoor Equipment has processed your request. Please allow 7-10 business days for your cancellation to be processed. Please see below for details:

    Request: Order determined to be fraudulent."

    If Cub Cadet doesnt have the resource to to set up a team that calls, or email customers back for verification, I dont think it's appropriate for them to sell online. There are a ton of online businesses, who have put in place resources and even verification teams that call the verify the buyer's details after you place an online order. I called their customer service at 877-428-2349, and the rep I spoke to placed me on hold for about 4 mins, and she came back telling me her manager says they suspect a fraudulent activity and they can only sell me one, even for that one one, I should send them a copy of my ID and a copy of the credit card am using to purchase.

    She suggested I go to Mid Atlantic Outdoor Equipment, at Davidsonville, Maryland to show my ID and credit card for purchase. There are two things that could have gone wrong. I think cub cadet shouldnt be allowed to sell online since they dont have the resource to do so or they profiled me because of my name. It's such a waste of time ordering your product online, and if cub cadet needed details, my order # is **.

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    Customer Service

    Reviewed Nov. 13, 2019

    J & B Greene Company, Ronda, NC. Worked with Chris over the phone and purchased a Cub Cadet Zero Turn Mower. When I arrived to pick it up, it was ready, full of fuel, books complete, and check out was flawless. He took the time to review the entire mower and make sure I understood all the features. We had to rearrange items on our trailer to accommodate the mower and he and one of his guys helped until all was done and properly tied down. You won't get this service at a big box store. These folks are a statement of how a pleasurable shopping experience should be.

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    Reviewed Nov. 1, 2019

    I have Cub Cadet LTX 1040 for a few years. The engine, Kohler Courage 19 HP is horrible. The crankcase had a poked hole at the bottom last year, and I bought a short block to replace it, one year later, the same thing happened again. Three places on a side of the crankcase had cracks, which of course cannot hold any oil. When I shake the engine, I can hear a piece of metal making noise inside of the crankcase. I was wondering what it is so easy to be broken there.

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    Reviewed Oct. 22, 2019

    Cub Cadet used to make outstanding equipment, but this unit is terrible. Very flimsy construction and the most uncomfortable ever. Hydro drive awkward pedals. Seat too small. The parking brake does not work. The reverse button only works part of the time. I would not recommend this mower to anyone.

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    Reviewed Oct. 22, 2019

    I purchased a CC Xt42 one year ago and at 34 hours it failed due to a carb issue. I called CC and was told to take it to their authorized repair center. I delivered to Mitch’s Lawnmower Ship in TN where I was promptly told it was the carb needle and CC would not warranty it past 30 days. I was told I was using ethanol fuel which was the problem. I told him I was using the same fuel in 14 other pieces of equipment with no problem. That told me that if it was warranty then they’d would warranty it.

    I picked it up a few days later and paid 230.00. I was unhappy! Called CC and was told their dealer makes the warranty determination. I asked what the warranty was on a carb and they told me it was fuel related so they can’t back it. Their warranty is a sham! Deny seems to be their mantra! Neither the company, Home Depot or their service center showed even the slightest interest in standing behind the product. I would not recommend buying a CC product!

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    Customer Service

    Reviewed Oct. 15, 2019

    Ordered a ZT-1 42" mower through Home Depot. They said one was in stock at a store about 30 minutes away, so I assumed that was the one I would get. Nope, took 2 weeks to ship one from Tennessee (I'm in Oregon). Finally gets here, hook-up battery, adjust seat, put some gas in it and it fires right up. Mow for less than 10 minutes and the right-rear wheel falls off. 10 minutes. Threads on the studs were damaged so couldn't remount the wheel. I checked the lugs on the other side and, big surprise, they were loose too. This did not inspire confidence in this brand, what else is assembled wrong if the simplest job got messed up? I called Home Depot the next day and told them what happened and they were great about taking it back and sending someone out to get it, so I got that going for me. I will never, never take a chance on Cub Cadet again. Read the rest of the reviews, this is not a freak occurrence.

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    Reviewed Oct. 9, 2019

    Purchased a 50” Cub Cadet Lawn Sweeper from Home Depot. After three months of use the bag started to tear along the seams. I called Cub Cadet to get a free replacement bag. I was told no, the bag warranty is only one month. I tried my luck with Home Depot and I was rejected there too. They said there was nothing they could do since the sweeper was more than 3 months. I wish companies would stand behind the products they build and sell.

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    Coverage

    Reviewed Aug. 25, 2019

    I purchased a 2011 1042 Cub Cadet with a 19HP Kohler Motor at the beginning of 2012. It has shredded belts on deck continually and I have to replace the blade spindles about every 2 years, had to replace steering wheel bearing last year, now with less than 200 hours the motor started to smoke. Thought it was valve cover gaskets, so I replaced them, a month ago, but started to smoke worse this week and engine begin to knock. Stopped and looked. Oil blowing on muffler. Got to looking close. Motor has a crack from bottom of block, all the way to top at flywheel. I always thought Cub was good, but the body and deck on mine has continued to fall a part. And I always thought Kohler was top of line above Briggs/Stratton, but from what I have been reading online, I can see Kohler is producing JUNK. For $2000 for a mower, I really feel I got took to the cleaners.

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    Coverage

    Reviewed Aug. 20, 2019

    Bought XT1 Enduro 46 in. 22 HP V-Twin Kohler Gas Hydrostatic Front-Engine Lawn Tractor on July 26 2019. 1st mow the cover came off. The black engine cover that attaches to the top yellow cover had broken T connections, it's all plastic, but our local Home Depot replaced it without hesitation. The 2nd mow only made it around the house 1 time & heard a noise. Cut off mower and found the bar connecting the PTO had come out of the hole, there is nothing holding it in, because the belt is so loose it can slip behind or in front of the bar. This caused the pulley to rub, bad design flaw. Mower had 1.5 hours on it, had our other Cub same model for 7 yrs, only gave it to our daughter as she needed a mower. Luckily we were within the 30 day return window for full refund. No more Cubs for us.

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    Customer ServiceCoverage

    Reviewed July 24, 2019

    I purchased a mower from the local Tractor Supply about a year ago. I have always kept up with the maintenance (spark plugs, air filter, oil change). My mower won’t start now. Brand new gas. Tech support told me it sounded like a carb problem and it wouldn’t be covered by warranty even though I took all step last year to properly store the mower and followed all instructions on getting it ready for this year. The tech was very rude and would talk over me every time I would try saying something and told me any cost incurred would be out of pocket even though I followed all their instructions. So what the hell is a 3 year warranty even good for if you ain’t going to fix anything. Nothing but lies from this company.

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    Reviewed July 3, 2019

    I bought a Cub Cadet LT46 riding lawn mower and the starter fails after 14 hours of use. I called the customer service dept. and they said "Too bad." "Take it in to get it fixed and pay for the repairs yourself". What a bunch of bull! I will never buy another Cub Cadet or anything else from the company that makes them MTD products.

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    Reviewed June 25, 2019

    I bought the LT 50" lawn mower on 5-15-2019 and I must say it is a great cutting mower when the cutting deck is clean. That's were the problem is, because of the design of the deck. It is a very shallow and there isn't enough void for the grass that is collected during cutting to not interfere with the blades. So after every cutting you have to get underneath and remove the grass that is packed onto the cutting deck which is over a 5 gallon of grass debris after every cutting. If you don't remove it each time your mower will not cut properly and will dog the motor down when cutting a typical lawn also leaving standing grass. So if you don't mind cleaning your deck after every time using it then this mower is for you. NOTE the grass I mow is dry not wet.

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    Price

    Reviewed June 13, 2019

    I bought my Cub Cadet from Home Depot in September of 2018. It was refurbished. I mowed my yard twice with it, when I got it out this year to mow it would not start. I tried to change fuel, fuel filter, air filter, spark plugs and battery. Still won't start. I personally find this to be a expensive piece of junk.

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    Reviewed June 12, 2019

    I just bought a new Walk behind, fueled it with new gas and filled it with pre-measured engine oil. I read the operator's manual and attempted to start it but to no avail. There is no choke, no primer pump, no fuel cutoff valve so starting should have been straight forward. I am returning it this weekend and don’t expect the dealer will take it back but I’m leaving it and walking away no matter how it goes. This has been so disappointing and an entire waste of two weekend days travelling to town to buy it, to the cottage to deliver it and all that to return it. Sigh.

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    Customer ServiceSales & MarketingOnline & App

    Reviewed May 30, 2019

    Cub Cadet's online sales website is misleading and Cub Cadet's Customer Support is poor. On April 22, 2019, I purchased a Cub Cadet XT2 GX54D Lawn Tractor from Cub Cadet online. Being disabled, the advertised and promoted "FastAttach blade system for easy blade changes" was very appealing to me on their higher priced XT2 GX54D. With the Lawn Tractor shipping to California, at checkout their website automatically updated my order to an XT2 GX54D that met California "CARB standards" (California Air Resources Board regulates engine emissions). No mention anywhere on the Cub Cadet website or in the checkout menu or web pages that the model lawn tractor (still listed as an XT2 GX54D) that Cub Cadet sent to me would no longer have the FastAttach blade system!

    Without information on Cub's website, there is no way to know that an easy blade change system would be deleted for "CARB standards"! The mower arrived April 30th and the moment I added gas and drove the ~700 lb tractor off its shipping pallet to evaluate it, I was informed by Cub Cadet Customer Support that it could not be returned and that they were unwilling to help in any way. Although I mailed a formal complaint May 2, 2019 to Cub Cadet, I have not received a response. Be wary of Cub Cadet's online sales as their website is misleading and deceptive causing a bait and switch of lawn tractor purchase while Cub Cadet's Customer Support will offer you minimal assistance.

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    Reviewed May 20, 2019

    The engineer that thought that putting all the operating foot controls on the same side should be terminated. It makes the mower extremely awkward to operate. The brakes pedal should be on the left side.

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    Price

    Reviewed May 16, 2019

    I bought my first acreage and the mower was my most exciting purchase to take care of my new property. I researched for hours finding the perfect mower, and spent the extra for the Kawasaki engine that everyone said was a must, as I wanted something with minimal maintenance. This thing now has 150 hours on it, and has been the worst piece of equipment I have ever owned. By 50 hours, the starter was toast, as well as the battery. (This thing always turned over hard, more on that later.) By 60 hours, the rear axle seal went out spilling fluid all over my garage.

    By 100 hours - this is the thing that upsets me the most - the mower deck paint is coming off in flakes. The flaking off paint is exposing smooth shiny new steel underneath. There is absolutely zero adhesion! No primer or nothing. Of course the steel starts to rust right away exposed, and a rusted out deck will lead to all sorts of problems with the spindles. Spent big $$$ to have the deck sandblasted and powder coated properly before it becomes a problem. At 150 hours, I still cannot get the engine to turn over after engine is warmed up. Starter doesn't have enough "juice", it never has. So after some thought, I tried replacing all starter, ground and battery wires with a much heavier gauge as the factory ones are THIN. Sure enough, the starter now cranks over like a raped ape. Factory wires are nowhere near thick enough to support the amperage needed to turn over the V-twin.

    I would like to take this opportunity to say SCREW YOU to the bean counters at Cub Cadet. The cheap plastic and cost saving measures using no paint prep and under engineered parts have turned your power company from something my grandpa was proud to own for 30 years into a throw away Chinese garbage mower company. You should really be ashamed.

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    Customer Service

    Reviewed May 10, 2019

    Spend 3k on a brand new Zero Turn & it kept turning off. I call Home Depot where I purchased it & they said I couldn’t return it, that I had to go through warranty. I call Cub Cadet & they give me the number to some local company who fix machinery. This company was booked for 3 months. Do not buy from Home Depot!! & search for a different brand. John Deere I hear is good!

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    Reviewed May 9, 2019

    Only had our cub cadet since last October. It only has 14 hrs on it and has been kept in the barn all winter, and this spring it ran one time and wouldn't start anymore. We took it back to Tractor Supply where we purchased it from and it's still under warranty so they sent it off for repair now Cub Cadet is saying the engine is locked up. How can that even be unless it was a bad mower to begin with. They are also saying now that the flywheel is rusted. They seem to be giving us the runaround and trying to get out of the warranty. We only used it a few times since we bought it and like I said it was stored in the barn for the winter.

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    Customer Service

    Reviewed May 8, 2019

    I purchased my $3K zero turn mower at Home Depot. After 3 hours of use, the right side drive started making very loud clunking noises. I called Cub Cadet and they said to take it to one of two repair facilities in town. Both places were booked up for over two months and wouldn't accept the mower. I returned to Home Depot, where I purchased it, and they wouldn't allow me to return in (I've had it for 7 days!). Home Depot suggested that I purchase another one from them, that way I would always have one if the other had to be repaired. I found a repair facility 90 minutes from my home and took it there. They said it would be several weeks before they could look at it. I called Cub one more time to see if they could do anything to speed this up and they said NO. I would not buy another Cub Cadet. I would not purchase a mower through Home Depot.

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    Coverage

    Reviewed May 7, 2019

    I bought my Cub Cadet Zero Turn mower new and will never buy another. The screws and bolts are not tight and the parts are damaged before you know they are loose. The zero turn arms came loose and lost some of the parts. Valve cover screws came loose and lost three screws and a mess of oil in yard, had to replace both valve cover gaskets. The muffler manifold bolts came out of one side and destroyed the muffler. The rear motor mounting bolts fell out and not sure what damage that did to the drive train. And the list goes on!!! Do not buy a Cub Cadet zero turn mower....

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    CoveragePunctuality & Speed

    Reviewed April 30, 2019

    I purchased a Cub Cadet riding lawnmower/tractor. I used it once to cut a small patch of lawn. When I pulled it out to use it again a week later, it sputtered and refused to start. Checked the battery, it was fine. Called customer service and was told to take it to an authorized repair shop. The nearest one was 1st minutes away. Took it in and they had it for 6 weeks. Was told it was the carburetor and that it was not covered under the warranty. I had only owned it 3 months, 6 weeks of that it was in the shop! Got it home after paying the $400 repair bill and used it once on a small patch to test it, parked it in the garage, pulled it out a week later and it won't start again! We have a $1200 paper weight! Would never recommend this product. Corporate was not helpful and it was next to impossible to find a repair shop that would deal with this brand.

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    Reviewed April 20, 2019

    26 hours use 3 new belts and belt fell off 33 times. Dealer says machine is ok. Nothing wrong. Cub Cadet should be put out of business. Thousands of complaints on the same problem all over the internet.

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    Reviewed April 19, 2019

    My 70-year-old father bought this and has had NOTHING but problems with this. Replaced parts after parts and nowhere to grease parts. LEMON! Don't buy! You cannot even grease transmission. Disappointed with this purchase.

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    Customer ServiceStaff

    Reviewed April 10, 2019

    LGTX 1050 mower. The company didn't care. Called them because I was getting screwed by the dealer. I was mad and cub cadet representative hung up on me!! Dealer delivered it with with burned out wiring. Ordered new wiring, came and cut out new wiring and spliced it on. Told me he would replace new wiring harness but didn't finally came to pick it up again and fixed it then got it home. It was never the same leaked oil. Took it to another dealer. They told me Eng had not been put together. Right gasket was not put in right. 3 throttle cables were put on which they did not warranty because they had not made the engine. Bought a new Troy-Bilt weeder which I didn't know MTD had bought out at the time. Had trouble starting it since it was new. The pull cord does not retract. Have to tap shaft with a hammer for it to work. I will never, never buy another product from this company ever again. Their products are all the same.

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    Price

    Reviewed March 26, 2019

    These Cub Cadet 50” are good mowers overall. This is the LTX1050 and a few years old now. The side chute broke early on, the bagger assembly is unique to the 50” and 54” and is $500 no matter where you buy it from. The engine is good although bottom crank seal began leaking after about 30 hours. And the hydrostatic trans is noisy and leaky too. The much cheaper MTD that I had previously seems better when price and cost of ownership factor in. I thought red was an expensive color but yellow has a high cost too.

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    Installation & Setup

    Reviewed March 22, 2019

    Bought brand new for $2800. Has trouble starting. Have to pour a little gas to the carburetor. Blades are too thin and wear out fast. Control arms are out of alignment even after adjusting them. I just spent 2 hours trying to fix this issue to no avail. The springs attached to the arms are incredibly hard to put back on. First you must attach a heavy gauge spring with a really small opening to a hook which is almost impossible to reach due to the small opening to install.

    I got it hooked ONE time using a coat hanger to find that it is 2" below the hole for the bolt. Again the gauge of the spring is too hard to stretch. There is no way to leverage. I gave up and now have no mower. The spark plugs and oil filter are hard to reach as well. Very poor engineering and design. Go with a different brand and save yourself a lot of time, money, and stress!!!

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    Reviewed March 18, 2019

    I have had the lawn mower for three years, and am more than pleased with it. The first year I had it the mice got into it, which was not the problem of the machine. My dealer picked up my machine for a minimal charge and repaired it for a very reasonable fee. I wouldn't buy any other machine than what I have and it would be through a dealer with service.

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    Reviewed March 15, 2019

    I purchased the LT1050 in the spring of 2005. It has been a great Mower. Still has the original tires. Replaced the belts twice and a steering bushing once. Not bad in 14 years. Still cranks and runs like a champ! Thank you Cub Cadet. Joe in Boiling Springs, SC.

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    Reviewed Nov. 29, 2018

    Purchased the Cub Cadet CC30H mower from a local dealer near Cleveland, Ohio in October 2017. In July 2018 the Engine locked up due to a Catastrophic oil leak. The dealer found an oil leaked however Cub Cadet will not replace the engine. Cub Cadet argues that an oil leak is not an manufacturing defect and is the responsibility of the owner. The oil sprayed out while the mower was in use. The cost of a replacement motor is $1100, I paid $1400 for the mower. Ouch $1400 down the drain. Think twice before you purchase this mower.

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    Reviewed Aug. 17, 2018

    In 2005 I was in the market for a new riding mower. I decided to pay considerably more money and get a really nice, "name brand" mower with hydrostatic transmission and 46 inch cut. I selected the Cub Cadet 1045. When I brought it home, it would not start to get it off the truck. I should have taken it right back to the dealer and got my money back...but I didn't. It has definitely been the worst piece of junk I have ever purchased. Have replaced the steering mechanism so many times, I lost count. The belt pulleys have been horrible.

    Belt that turns blades comes off at least 2 or 3 times each time I cut my 1.5 acres. The drive belt comes off and/or breaks. In the 13 years I have owned this Cub Cadet, I could count on 2 hands how many times I have been able to mow my yard without having to work on the mower. I will say that the actual cut is fantastic...but the misery this machine has caused me is not worth it. The drive belt broke again 3 weeks ago and I have decided not to put any more money into this thing. I will be purchasing another mower this week...but it will NOT be a Cub Cadet.

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    Price

    Reviewed Aug. 13, 2018

    I purchased a Z-Force L48 with a fabricated deck on 6/20/16. Since then, the mower has backfired constantly and shuts down in the middle of mowing. Now the starter won't work correctly. The mower has spent more time in the shop than in my shed; I've only been able to use it about a dozen times or so. This paperweight cost me $4,400 and Cub Cadet won't do anything about it. I've asked for a new mower but Cub's response is "We're not in the habit of giving out new mowers, sir."

    The shop where I purchased it has been great! They have bent over backwards trying to get the thing right and have followed all of Cub's service recommendations (and then some). A Cub rep supposedly looked at the machine during its last stay at the service center and determined that a fuel feeding tube was installed backwards. Cut my lawn twice now but the third time it quit. I have to let it cool down to crank it up again then it will run for another 10-20 minutes. Ridiculous!!

    Now the starter won't work right. I have to coax it gently just to get it to turn over. Luckily, I have an old Sears Zero Turn built by Husqvarna that I use as a back-up. Without it, I'd never get my lawn cut. I hoped to use it as a back-up to the Cub; Ha! It's my MAIN MOWER!! I guess I'll have to take Cub to court over this. The mower is a lemon and at this point, I really don't want another one. I'd like them to reimburse me for my purchase so I can walk away. I know I'm in for a fight and I'm willing to let America see what this great American company is willing to put this American through!

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    Price

    Reviewed Aug. 8, 2018

    First week I purchased Cub Cadet mower. It had problems with the steering, took back three times in the first two weeks to get it to steer right, had to take it back a fourth time to finally get it right. Had problem third week after purchase. Drive belt went bad less than 2 hours on the machine. Had to pay $148.00 to replace belt. The first week of owning the machine tires would not grab the ground. Just made dirt turn to dust. Got stuck in 1/2 inch of hard dirt, if ground is damp at all. Tires spin on grass, asked for better tires but they had none in stock. The sales department offered an extended service plan and told me they would pick up and deliver, turns out it's not true, cost $50.00 each way or $100.00 round trip.

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    Punctuality & Speed

    Reviewed July 28, 2018

    Cuts like a Rolls, runs like a Yugo! - We purchased a Cub Zero Radius lawn tractor, model i1046, in 2010 at a Cub Dealership. The mower cuts beautifully, when it’s not in the shop! We have less than 300 hours on the mower but have replaced the Köhler engine at 100 hours, the replacement engine smoked like chimney within 2 months, leaking oil onto the manifold, so we took it to a repair shop, not the dealer who sold it to us... he went out of business! And they fixed it only to begin smoking again in 2 months.

    Next, the steering mechanism broke around 200 hours. Back to the shop for steering mechanism, smoke, blades and belts. At 270 hours, the drive belt went and now at 300 hours, the steering shaft snapped! The only good thing with all of the breakdowns is that I get plenty of exercise mowing the acre yard with my Toro walk behind... We paid good money for this mower and have followed the maintenance schedule to a tee. Cub Cadet should be embarrassed to put this type of junk out for people to buy. Next breakdown is the last for me... should have bought a Toro!

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    Reviewed July 27, 2018

    I like the way my mower handles. It has a sharp turning radius. The problem is the tires. Within the first year three of them needed repairs and the mower was recalled. That is a poor track record for my mower.

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    Reviewed July 27, 2018

    My only little complaint is that the mower “hangs up” easy if I go over a very uneven area. That results in one tire not touching the ground and mower won’t go forward not backward— especially if grass is damp. Then I have to shut mower down and push it to level surface. Otherwise a great little machine!

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    Reviewed July 27, 2018

    We’ve owned the mower for 1.5 seasons and so far it’s been great. Safety features are great especially if you have children. We bought the mulching blade, works great. The self cleaning deck is a plus. Just hook up the hose and runs the water. No more smelly garage.

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    Reviewed July 26, 2018

    Clean cut, easy to handle, great value. Also, there are a lot of extra accessories that can be used with the Cub Cadet. I would definitely purchase Cub Cadet and its other products again.

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    Reviewed July 26, 2018

    I owned a sly 1554. It was so awful always needed work to be done on Transmission was so weak it wouldn't even back up if on the site grade. Just a very bad mower.

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    Reviewed July 25, 2018

    Some design features could be improved, such as the grass catching bag mechanism and the manner in which it attaches to the deck assembly. The fuel capacity indicator on the rear of the tractor should be more easily seen to know the amount of remaining fuel in the tank.

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    Price

    Reviewed July 25, 2018

    I have an issue with the battery. It does not keep the charge very well. Might be that my yard is too small to sufficiently charge it. Over all it does what it is intended to do.

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    CoveragePrice

    Reviewed July 25, 2018

    Worked ok for 1st year or so, but I mow a steep backyard and the transmission (Hydro Static) is starting to slow down and the shafts that holds the blades, I have to replace them often at $94 each. Also this mower has less than 200 hours and I had to replace leaking valve cover, and the front wheels turn out in front making it hard to turn a sharp corner. CUB CADET is definitely overrated and overpriced. I use to buy Murray before they went to China, they were $800 and would last without very little maintenance for 5 to 8 years, then I would junk them and buy another. But when you pay $2000 for a Cub and have less than 200 hours... 4 years... I have spent enough on it in repairs to buy 3 Murrays.

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    Reviewed July 24, 2018

    Cub Cadet has served me well for 12 years now and for the most part it is not to hard to work on when things break (Transmission belt excluded). Like that you can replace parts within the spindle assembly, unlike some brands where you have to replace the whole assembly. Cut has become slightly uneven but the way grass grows here it's not noticeable in a day or two so I will not go through the pain of figuring out where the deck is warped. Would buy again.

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    Reviewed July 24, 2018

    I did a lot of shopping, I research the Consumer Report! Got the X-1 with the 46 inch deck & the Kolher 22hp. The value was right & 2yr warranty also the dealer will do the maintenance.

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    Price

    Reviewed July 24, 2018

    Strong decks, rugged, easy to drive in tight spaces and very durable. Highly recommended this mower for small to large cutting areas. Great mower and great price.

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    Reviewed July 23, 2018

    It is in the shop an average of twice a year. The repairman says it shakes apart and not well built. Right now it is down because the fuel solenoid fell apart, and it won't start. It has around 300 hours on it, if I could afford a new one, I would roll it off a cliff. Lesson Learned.

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    Reviewed July 23, 2018

    There are a couple of things that I had to discover about the mower myself. It would have been good to have a salesperson spend a half hour or so to help me with a hands on.

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    Reviewed July 23, 2018

    I purchased this Cub Cadet lawn tractor in the spring of 2012 and it has performed very well. It was also very reasonably priced. It is solidly built with numerous positive features.

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    Reviewed July 22, 2018

    Cub Cadet 46 inch mower is probably my fifth or sixth mower and so far (3 years) it has been pretty good. I have had Craftsman, Husqvarna 56 inch, Yard Pro and Toro. Husqvarna having been the worst value while I got 20 years of very hard work out of the Craftsman. And Cub Cadet has been the best so far. However, their attachments are way over priced and apparently from reviews not too good.

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    Reviewed July 21, 2018

    I love my mower! It's like therapy to mow the lawn between the smell of fresh cut grass and the best ride around. Also I love the wind in my face... I wish I could mow more often.

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    Reviewed July 21, 2018

    It’s a riding mower and it cuts grass while you ride around. Also leaves a nice cut. So far it hasn’t broken just a new battery and it’s good to go.

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    Price

    Reviewed July 21, 2018

    Impressive after 1 year. Nice turning radius, easy start, even cut and like that I can view gas in tank. Comparable prices with others but outperforms Craftsman & John Deere.

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    Price

    Reviewed July 20, 2018

    I would like it to be bigger and wider. But it is easy to drive and handle and a good price. It is only 42in, rides very good, starts great. 60in I would get done faster.

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    Reviewed July 20, 2018

    I purchased this Cub Cadet Zero Turn RZT-L 46" on 10/1/2017, it was built in 2016. I would rate this mower a 5, but it is the worst riding mower of the 6 that I have had in my 77 years. The seat doesn't have any padding, and 2/1" dia x 3" long springs for suspension don't do anything. I'm 2 hundred lbs and the springs do not compress at all. The seat is like riding on board. Other than that it has been good. I would not recommend this mower because of the ride, it is very hard on the back.

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    Reviewed July 20, 2018

    This mower is American made which pleased me. But I wish the mower had a little wider base for hilly land. I have a reservoir on my property that I have to mow and am nervous that it may tip (I am new to riding mowers). So I am working up the courage to do the reservoir. Otherwise, the mower handles very well. It turns easily and is also very easy to operate. I especially like the gas intake being easily accessible.

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    Price

    Reviewed July 19, 2018

    I got my Cub about 10 years ago. It has held up very well. It was a little more expensive than some but it is worth the little extra for the length that it has lasted me and the only thing I have replaced was a drive belt and a battery. I like the gas pedal and that it can go in reverse without shifting it. Another good feature is that you can put it in cruise control for one speed without stepping on the gas pedal, or you can make it go faster or slower with gas pedal. We have a lot of hilly lawn. One time I was going down one of the hills and cut it to quick to turn and fell off the tractor. It has an automatic shut off when you get off the seat. So that stopped the Cub right in its tracks, so to speak. I wasn't hurt, just my pride a little, but glad it didn't keep going. It's well worth a few extra dollars.

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    Reviewed July 19, 2018

    The brackets that mount the handles are too soft of metal and they bend from time to time. Other than that, I like this mower a lot. I am a heavier guy 250 lbs and it works fine. I have replaced the stock blades with mulching blades so the cut on the grass is much finer. But wish the mower would have come with the mulching plug.

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    Reviewed July 19, 2018

    My Cub Cadet Z turn has been the best mower that I’ve ever owned. I had mine for 12 years and never a problem, aside having to have the carburetor cleaned. I am mowing about 2 acres in the time I owned it (800+ hrs) on it.

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    Reviewed July 18, 2018

    I love my Cub Cadet lawn mower. It drives well and cuts the grass nice and even. This is my second time buying the Cub Cadet. This mower is worth the money.

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    Price

    Reviewed July 18, 2018

    The mower has been great. Usually starts the first try. I like the feature that lets you mow in reverse. It’s the most user friendly designs I’ve seen. My only complaint lies with the seat bushings. They are cheap plastic and wore out within the first three or four uses. Metal shoulder bolts would have only cost pennies more and would be much more durable.

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    Reviewed July 18, 2018

    Only real problem with the mower is the starters are weak, I've replaced the one twice with OEM equipment. Other than that they are tough, cuts evenly and cleanly.

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    Punctuality & Speed

    Reviewed July 17, 2018

    The small Honda is easy start, fast and strong enough for gator blades in thick St Augustine. 46" cut with Honda engine is easy to handle for a medium size yard with a lot of maneuvering. Love the size as I have a lot of obstacles to get around.

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    Reviewed July 17, 2018

    The SC700E Cub Cadet does a wonderful job on my yard, front and rear wheel drive what more could you want, large rear wheels make it a breeze when mowing on a hill or uneven terrain. This has the Honda 190 CC engine and its plenty of power with easy starting. A great mower.

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    Installation & Setup

    Reviewed July 16, 2018

    Bought the Cub Cadet XT1 46" new, and modified with a mulching kit. The mower is badly underpowered, and won't make up even the most minor incline on grass. It stops, and only one wheel spins making me wonder if the mower is a one wheel drive, not even having the drive train hooked up to both rear wheels. I've not found the truth on that in any of their literature. The instructions for removing the deck are incomplete, and I had to pretty much figure it out on my own as even customer support didn't know when I replaced the blades. I'll never buy another Cub Cadet product.

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    Reviewed July 16, 2018

    The engine seized up when the mower was about three years old, with about 40 hours on the timer. The belt would also break unless I was very careful to remove all debris from the yard, such as pine cones and small limbs. The cables that hold the cutting deck level were not properly designed to stay in place and give an even cut. Piece of junk. Asked a friend who is good at repairing stuff like it if he wanted it for free and he said it was not worth messing with!

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    Reviewed July 16, 2018

    Troy-Built has the same mower at hundreds dollars less. I had minor problems with it. If I had to do it all over again I would get the Troy-Bilt.

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    Reviewed July 16, 2018

    After having a heat stroke last year, I thought I would never get to use my mower again. But, I am back, (not fully, but back) and I use my mower over the entire yard and around scrubs and trees. My grass would not get cut if not for my Cub Cadet!

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    Reviewed July 15, 2018

    This is the second summer we have had our lawn tractor. This year I bought a XT1 bagger. This is the most unfriendly bagger I have had to work with in my 54 years. It does not bag very well, I have more grass on my than in the bag. It blows back from the front of the bagger. This is the 2nd bagger this year. The first one we took back because we thought it was faulty. But alas, this one does the same thing. What a waste of my money and how very disappointed we are with this set up. Maybe there is someone in your design department with some better ideas for a bagger that actually works.

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    Reviewed July 15, 2018

    This mower/tractor is junk. I have owned it for 6 yrs, and it stays in the shop because the belts keep coming off. There should be a recall on this mower.

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    Reviewed July 15, 2018

    Cub Cadet rider is quality built and does an outstanding job plowing through tough grass! Fires right up year after year without issues! Will buy again if this unit ever fails!

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    Reviewed July 15, 2018

    It is the best mower I've ever owned. Can't brag enough on it. It's GREAT and it has safety features on it, let you know if low on oil, low on gas, won't let you start it if you forget to take it out of cutting mode found out the hard way. LOL.

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    Reviewed July 14, 2018

    A very comfortable ride. Been mowing lawns for company for 3 years and never had to bring it to shop to get it repair. Steering is very easy. Plenty of power. Hydro transmission makes it easier to cut lawn. You don't have clutch to shift forward or backwards.

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    Reviewed July 14, 2018

    I like the Cub Cadet BUT I have a lot of problem starting it. Maybe it's the battery but I haven't tried it yet. Other than that it's great and it works.

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    Coverage

    Reviewed July 14, 2018

    Great mower, great warranty coverage, very durable mower and highly recommended for those with a large yard but not in need of a tractor rated mower.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 13, 2018

    We have had our $4000 Cub Cadet Zero Turn Electric mower for about 2.5 years. We had no issues at all, and sang the praises of "Cubby" to any who would listen. Then... As I was mowing the lawn, on a hot day, with a bit of length to the lawn - and had just finished, the mower beeped and informed me via the small LCD screen that I had better get back to the charger (or else).

    Got it back to the charger, charged overnight - and nothing. This went on for a few days. We called around here in northern Michigan, and very few people had even heard of an Electric Zero turn. We even had one gent who insisted we were mistaken - "You are talking about electric start system sir, not the mower - I promise" Said he.

    We finally reached someone who said (after double checking with service) they could work on them. Zaremba's in Gaylord. Hallelujah - we had found Cubby's savior. Only they called us back a few days later and told us they could not find an issue. So, we went and picked it up. Sure enough when we got home, no issue - charge meter looked as it should, and we happily mowed the lawn. Got back to charge it, put it on the charger, checked the next day - charge meter didn't budge from the 'low' indicator (3 pips). Huh.

    So, we kept trying to charge it, days pass - we even tried a few different outlets. No change. So we call Zaremba back, and let them know. They clearly were not eager to help, stating "It worked when it left here, SIR." So I calmly explained the battery indicator issue, she huffed and said "Bring it in whenever". So back it goes this weekend, a 30 mile trip that we'll have to rent a trailer for again (200 bucks to have them come get it). This whole thing about 2 weeks before the warranty expires. All the positive reviews of this mower are premature.

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    Reviewed July 13, 2018

    I like the handling and the zero turn. Mower is easy to blow debris off when finished. The ride is somewhat comfortable, and wish I had bought a bigger mower for my yard, since I mow 1.5 acres.

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    Reviewed July 13, 2018

    Has always leaked oil, one time nearly caught on fire, charging system not keeping battery up, seems to eat deck belts, and all this with less than 200 hours on mower.

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    Reviewed July 13, 2018

    I purchased a new Cub Cadet 2145 Lawn Tractor in 1995 and have been very happy with its performance, durability and ease of repair. It has over 1350 hours on it and other than a new coil a few years ago I have done nothing but normal maintenance (oil, filters, belts etc.). I could not be more satisfied with this Cub Cadet.

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    Reviewed July 12, 2018

    I'm comparing Cub Cadet to my 24yo Craftsman mower. The Cadet is more powerful and uses more fuel. The mower deck doesn't lift as high as the Craftsman does. The Cub turn radius is shorter but it doesn't tolerate side hill mowing on as steep a slope.

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    Reviewed July 12, 2018

    Cub Cadet cuts grass well and is easy on gas. Start well every time I use it. It has a tendency to be a little top heavy when mowing on a slight incline. I have had to replace the battery this season though after 3 years.

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    Customer Service

    Reviewed July 8, 2018

    Have a new Cub Cadet XT-2 LX-46. Have 3.1 hours on it and rear plastic wheel on the deck is cracked. Called Cub Cadet and I have to take it to the closest dealer to me not the one I bought it from that is 2 miles away but to one that is 30 miles away so they can look at it and determine if it's a factory defect. Bunch of bull for a 8 dollar part plus 4 dollars to ship.

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    Reviewed June 8, 2018

    Purchased a Cub Cadet model XT1 with the 18 HP Kohler Courage Engine. This was in 2016. This engine has a rubber hose for an oil drain apparatus. The rubber hose will crack, draining all the oil from the engine. This happened to me while I was cutting the lawn. I managed to turn the mower off before it seized completely, but the engine is ruined and will have to be repaired or replaced. From what I understand there is a recall on this drain hose, but the local dealer after several requests has yet to tell me if my model is on the list. Though I'm quite sure it is. And if it isn't, it should be.

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    PriceReliability

    Reviewed May 22, 2018

    I had had a Scotts self-propelled mower I purchased new from Home Depot back in 1998. It was a solid reliable mower that I had had rebuilt a few times over the past 20 years, but over the last few, the pull starter had become unreliable (and, being honest, as I am getting older, it became much more difficult to pull). So, I started researching new mowers, knowing this “new” one should be the last I would have to purchase. There were 4 requirements the new mower had to have: Electric start, Self-propelled, Rear wheel drive, Rear tires larger than the front with good traction. Budget was also a major factor, as I am a widow on a fixed income and really had to keep it under $500, so after nearly a month of looking, it came down to a Cub Cadet Model SC500EQ. I purchased one from a local Cub Cadet dealer on 5/10/18 and 5/15 was the first chance I had to use it. And I must say, I am EXTREMELY disappointed with it!

    On the plus side (and so far, this is the ONLY plus!), I love the electric starter! The negatives, however, are enough to prompt me to write this review. In all fairness, I also sent a copy of this to Cub Cadet in hopes that they would take my complaints/concerns into consideration when designing their next round of mowers in this class/category. And in writing this, I am taking into consideration that there is always a period of adjustment/transition from an old familiar mower to a new one.

    There is no height adjustment capability for the handle. I am 5’ 2” tall. The handle (as it sits right now, which is a fixed position) is at a very awkward height for me to “push” to operate the forward motion, as well as hold when mowing. By the time I finished mowing my front yard (approximately 70’ x 40’, including around three large circular flower beds), my arms and shoulders were aching. As I wrote this the morning after, I could barely lift my arms, and I am in fairly good physical condition! There should be some way to adjust that handle so that it can be set either higher or lower for a better “center of gravity” angle, depending on the person’s height.

    The height adjustment levers on the tires are next to impossible to use. It took me both hands and a LOT of struggling to get them moved from the 1” setting to the 3” setting – I nearly gave up and went to get a neighbor... The front “guard” piece is not only useless, but downright dangerous. Since my yard is not perfectly level, that piece sitting nearly an inch lower than the mower deck means that it kept getting stuck/run into the ground (thereby throwing me forward into the mowing handle – yes, I now have bruises on my chest thanks to that). That was what prompted me to look at adjusting the height of the mower. That needs to come off!

    The traction on the rear wheels is a joke. When the front end gets caught on the smallest of bumps, instead of providing enough “push” to move the mower, they just spin, creating ruts in the lawn. Whatever the handle wrap is made of is terrible. Between the vibration and the constant pushing motion, I ended up with several blisters on my hands. And finally - Their “push forward” system to engage the propel system (and trying to push it further forward to go at a higher speed)… You have to push it forward and down the handle. That’s the worst thing I’ve ever seen. You really DO have to push – HARD – if you want to attain a speed faster than turtle crawl. If you wanted to have it going faster, you would be literally trying to run while trying to keep it pushed forward.

    Granted, I had become accustomed to a “pull/hold” bar system to engage the drive and go forward (with a separate lever for speed adjustment), but I could literally mow my lawn with one hand. With the “old” mower, I could get that lawn cut in less than 45 minutes. When I used this Cub Cadet, it took me nearly double that because I could not continually push forward (at an awkward height and downward angle no less), while getting shoved into the handle because the front guard kept getting caught on the small bumps in the yard, and/or try to keep the propel handle forward while pushing down on the fixed handle to lift up the front wheels to make turns…

    Suffice to say, I am extremely unhappy with this purchase. I called the dealer I purchased it from and they graciously agreed to take this back in exchange for a different mower, probably a Toro (which is only lacking the larger rear tires). If I had known then what I know now… My biggest regret is my haste in selling the old mower once I purchased this one, but before I used it – I’m sure that for the price I paid for this mower, I could have found someone to figure a way to hook up an electric start to that old monster, but now I have to somehow come up with the extra money to purchase a different mower that I can use!

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    Installation & SetupPunctuality & Speed

    Reviewed May 12, 2018

    Cub Cadet CC 30 riding mower - Purchased this new in May 2014. Have worked for and owned Cadets since 1961. The last one I owned was a 104 cadet with a 38" mower. Had it for many years and never had ANY problems with. We downsized and moved to a smaller home and did not need this large tractor. Decided to purchase a smaller rider. Bad choice. After using it two times the engine started to miss and large clouds of blue smoke came out of the exhaust pipe, I shut off the engine and thought the crankcase may be overfilled. The oil level was ok. Check around the engine and discovered the crankcase vent hose was improperly installed. Was kinked so I rerouted it. This problem was corrected. Called the dealer. Comment was, "What do you want? You fixed the problem."

    The next season a new problem came up. After running for 1/2 hour the engine started to miss and eventually stopped. I let it stand for about 20 minutes and it restarted but ran rough. Dealer was contacted. Picked up the unit. Said could not duplicate the problem. Did change the oil. The cost for this service was $125.00. Next season the same problem resurfaced. Now it would run for 10 minutes and sputter and die, let it stand, would restart then would stall again, I did some minor maintenance such replace spark plug and the fuel filter. Both looked OK. Also flushed the fuel tank and filled with FRESH fuel. None of this corrected the problem. I had a video of all this. I called the dealer and told them of the problem. The comment was I would have to bring in the unit or have them pick up. The video would be of no help. After a week the tractor was picked up and I had to wait for another week for them to get around to looking at it.

    They said they think it needs a new carburetor. Would have to order it, may take a week or so. I purchased this from the Cub Cadet dealer not a big box store. The running time is less than 75 hours. A new Carb?? Still waiting to hear if the problem is corrected. Very disappointed with The Cub Cadet and the lack of knowledge from the service dept. I worked for International Harvester and Serviced hundreds of Cadets for over 23 years. If I handled a customer like this I would have been looking for another job. Would not recommend a CC30 to anyone. End of a sad story.

    Updated on 06/09/2018: The dealer finally picked up the tractor and had it for a week. Said it did have a issue and they THINK it is the Carburetor, my question was after only 75 or less hours it needs a new Carb? I agreed to have the carb replaced. The total cost to repair was $208.00. Well wonders of wonders now runs better than when it was first delivered. Guess the Carburetor was the cause all of the time. Guess about Warranty? Sorry out of factory Warranty. So Sorry last Cub Cadet in my garage.

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    Price

    Reviewed May 7, 2018

    I have bought this model of lawnmower at Lowe's in August 2017 and used it twice in the fall, both times it worked well. In spring of 2018 the mower would not start. Its spark is working, oil is new and on the right level, new gasoline is used, air filter is spotless. When using starter fluid, the engine starts and dies immediately after. The two authorized Cub Cadet service centers in my area told me they would charge $75 for looking at the mower and probably would charge more for parts and labor to fix the issue. This is an 8 month old mower, still under warranty. I can understand that once in a while a product's quality may be below acceptable. I do not accept that support service can be this shamelessly bad. Shame on the company.

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    Price

    Reviewed May 5, 2018

    In 2008 I purchased new, a i1046 zero turn lawn tractor. Now at 300 hrs I could not be more pleased... I have changed blades twice, and spindles once. Deck has held up Better than I expected using it in Missouri, with stumps and rocks, that really call for nothing less than a fabricated deck! Starts every time and the zero turn capabilities make this mower perfect for my usage. The 20 hp courage engine, is strong and has given no problems as of yet.

    This year I needed a push mower for some tighter areas so once again I turned to Cub Cadet. Purchasing the SC300HW. Although I have only used this mower about 4 times (a little under an acre per time) The Mower starts GREAT! Is super fuel efficient, has plenty of power, Seems to be cheaply made, with lots of ABS, but looks can be deceiving I suppose, because it seems to be holding up, well on the rough terrain. Time will tell with this mower, but for now I will say, I fully recommend it! Especially for the price! At a shade under 300.00 I don't believe I could have beat this as far as features and price!

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    CoveragePrice

    Reviewed April 18, 2018

    Tractor (LTX1045) was purchased new in 2011. 3 years later, and of course after the warranty expired, it threw a valve, and the engine needed to be rebuilt. It developed a squeal and slight vibration at the end of the 2017 season. Transmission was shot and needed to be replaced. And, the spindle bearings fell out. For the past 4 or 5 years, I have had to tighten the valve cover each time I use it, or it leaks oil onto the muffler. I also have to tighten the exhaust manifold each time I use it. The parking brake assembly fell apart, and needed to be replaced. I contacted Cub Cadet, and got a nice form letter that did not address any of my issues, but referred me to take it to the local dealer. What's he gonna do except charge me more money. Save your money, and think twice about buying a Cub Cadet. They are now owned by MTD. While their prices are still high, their quality is what you'd expect from a less expensive tractor.

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    Reviewed April 13, 2018

    I am very displeased with this Cub Cadet Zero Turn Mower. The mower offers very little traction which makes it difficult to control. The seat switch is far too sensitive. The drive belt is only 1 year old but I have had to slip it back on after it came off and I noticed a large piece of the belt is gone. I purchased another belt knowing that I may get 1 or 2 more mowing opportunities before it breaks. Even the smallest bump will shut the blades off. The only consistent thing about this zero turn is that it continues to tear up my lawn. I want to sell this mower but I would feel guilty of selling a bad product to someone else.

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    Price

    Reviewed March 31, 2018

    I have a Cub Cadet LTX 1040 42in cut. just like a lot of others that have or still own this piece of junk, the deck belt keeps falling off. I mow two acres of lawn. Before I even get halfway done mowing I have to replace the belt. At 38.00 bucks. I do imagine that price will be going up this year. I go through two belts every time I have to mow. Maybe Cub Cadet could send me a case of belts for free. Now that would be something. I can dream can't I. I have replaced pulleys, springs, cables. I can't wait until it is time to mow this year. Right away I have to replace the belt because I said the hell with it last time I mowed and parked the mower in the garage. I am retired. I would like to buy a new mower but they will give me 400 for this piece of junk. But I still have to come up with 1100. With a very limited income I really don't think that will happen. I will be replacing belts again this year.

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    Reviewed Dec. 14, 2017

    Cub Cadet snow blower 1x 21" - The exhaust heats up the (looking forward) left tire and won't allow the snow to fall off. In turn the snow sticks (it doesn't take a lot) to the tire and it jams up between the tire and coupling preventing the tire from turning. So either I drag the unit with only one tire turning, or stop every minute and bang a hammer on the tire dislodging the caked on icy snow. This happens with 1" or 6" of snow, it doesn't matter. This thing is killing this 65 year old man.

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    Reviewed Nov. 14, 2017

    CC600 28" Walk Behind Mower - Electric start very undependable. Battery charged and it just tries and tries to crank without even firing. Can pull rope start and it starts mostly by second pull. Don't understand. If it would not start with the rope pull, I might understand? Also, when I went to remove the blades to sharpen, one of the nuts was OBVIOUSLY not torqued correctly and almost could not remove (thought it was welded on for a while). At the highest setting for mowing height, front to back of deck shows a good 1/2"+ difference in height. Bought this mower because my wife mows and loves to walk (I have health issues) and she cannot pull the rope start without struggling (she is 65 yrs old). I thought I had researched this product enough but I am apparently mistaken. Not sure how long we'll keep this one. Haven't heard from dealer yet, relating to this.

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    Reviewed Nov. 9, 2017

    We have a large lawn tractor with shaft drive, power steering and cruise control. I love it. With the power steering it makes it much easier for me to steer.

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    Verified purchase
    Customer Service

    Reviewed Nov. 4, 2017

    31BH55TA756 Snow Thrower - After purchasing this snow blower I rented a trailer to bring it home... It is a large snow blower. I then wanted to start it up to make sure it was operating properly. Pushed the gas priming button gas all over the place. Called Cub Cadet for service/warranty for this issue... They told me to talk to their service and repair it myself... Option two rent a trailer return the snow blower either to service or the store. For a cost of $80.00 I have no snow blower. Their customer service was extremely rude. I personally will never purchase their product or recommend their product.

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    Reviewed Nov. 1, 2017

    In trying to change the blades on my 42" Cub Cadet discovered that the blade nuts were WAY over tortured at the factory. Ended up destroying the mandrill shafts trying to replace them. This shows a TOTAL LACK of quality control by Cub Cadet.

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    Price

    Reviewed Oct. 26, 2017

    I wish I could give this less than 1 star. Second time I used it on less than 1/4 acre the a belt broke. After $100. bill I learned to do it myself. I never mowed more than 15 minutes without the deck belt slipping off. Learned how to put it back on in less than 5 minutes without taking anything off or jacking it up. Third year of ownership I have replaced at least 10 (both deck and drive) belts, 4 pulleys, lost track of how many solenoids. Looking to buy a Murray with AP parts. Easy to get parts, not $49.00 for a belt. Easy to work on and less than half the price. So far I have owned a Craftsman, Cub Cadet that I wouldn't give to my worst enemy. Had an old Murray that lasted at least 10 years before rusting out. Can't remember replacing anything but battery and maybe belt because it was old but still working.

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    Price

    Reviewed Oct. 13, 2017

    I’ve had a zero turn for a year and 1/2. Guess that’s as long as they last. In the last year have replaced tires 3 times and blades 5 times. Deck cannot be adjusted, but says it can be. They should give me my money back but won’t. It’s so bad and cheap. Tore up my lawn and I should have never bought it. $2000.00. In the garbage. Please don’t buy it. Please. Waste of money.

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    Reviewed Sept. 18, 2017

    I bought this LTX 1050 a few years ago and it has caught on fire 3 times. The first time appeared to be due to grass collecting between the engine cylinder head and a shield. The manufacturer put a lip on the bottom of the shield which prevents grass from exiting the bottom. We got this fire put out in time to only cause some minor damage to wiring which I could easily repair. Lesson learned so I made sure to clean this area after every mowing. The second fire was due to a spark plug wiring arcing to the same shield where it rubbed through the insulation, this time igniting grass that had accumulated during that mowing. Again, caught this in time to put it out and only had to replace the spark plug wire.

    Not sure what caused the third fire, but the quickness and intensity of the fire seems to indicate a fuel line was cut through and leaked onto the engine due to poor placement and a lack of protection of the fuel line. The attached photo shows what was left of the mower after the fire. I have seen some posts on other sites of this mower catching on fire. If you have one, you will need to be hyper vigilant and I'd suggest carrying a fire extinguisher on the mower. I'll never buy another Cub Cadet product again.

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    Verified purchase

    Reviewed Aug. 16, 2017

    Biggest piece of junk I have ever owned. Have to work on or take to shop every time I go to use it (Cub Cadet LTX 1045). Already been through 3 belts, starter, solenoid, battery, two Valve Cover gaskets, blade engage cable, deck pulley. Going back to John Deere. NEVER buy from big box stores. That was my mistake. When I replaced starter, I noticed it was off brand, not even Kohler. Apparently, big box stores are selling cheap knock offs of the brand names. Kohler brand engine, but loaded with aftermarket parts. Two grand poorer and much wiser.

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    Reviewed Aug. 15, 2017

    After owning the Cub Cadet 2550 and the model 3184, that is for sale now, and really liked the idea of an upgrade to the new 2017 Cub Cadet X3 GSX. So I went to my local dealer and bought one. DT McCALLS here in TN and to be pleased with it is an understatement. This and I cut my 2 acres in 1 hour, super handling, plenty of power 24hp, and will turn circles in its own length. The electric assisted deck was super as was the super smooth cutting blades. Please be sure you read and go by the manual before you judge this tractor as I know many mower owners do not do and give a bad review. Remember like the manual states do not mow in reverse before you read the manual!!! Thank you MTD for keeping the Cub Cadet standard a 5 star product.

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    Customer Service

    Reviewed Aug. 10, 2017

    Cub Cadet XT1 23-HP 50-in - We purchased the lawn tractor at Lowes and by the second use (less than 3 HOURS of use) it wouldn't start after it was shut off for a minute. Discovered the oil was leaking everywhere... The horrible part was that this was a known recall part (oil drain hose cracked) for months. Lowes and Cub Cadet (MTD just keep selling them instead of fixing the small issue and put people at potential risk from an engine blowing up from oil leakage). Once we discovered the problem... went to Lowes and got the sorry we can't do anything about it and sent us off to the manufacturer. After waiting the whole long weekend, the manufacturer schedules and picks up the mower. 24 hours later (they don't call you, you have to call them apparently) they said the engine needs to be replaced and that it will take more than 2 weeks!!!

    Overall I will NEVER buy Cub Cadet or anything MTD touches again. I will NEVER buy power equipment from LOWES again after this poor customer service of a brand new piece of equipment that was sold with a known faulty part. I buy power equipment and such often being on a farm. I'm also making sure that every farmer surrounding me knows about this particular issue with cub cadet/MTD and about the really poor customer service from them and Lowes. I can honestly say I've never experienced such things in my entire life growing up with power equipment on farms etc.

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    Reliability

    Reviewed Aug. 7, 2017

    Cubcadet 50" lawn tractor XT1 endure series - Had tractor delivered from Home Depot 5-4-15, they say it has 3yr warranty, but didn't tell you it has to be serviced by authorized dealer. OK even if you didn't take in for service that bolt (that holds elec pto onto crankshaft) should never broke unless defective, because had to heat the broken part to melt the locking compound from factory. The broken piece would not move until heated. So they don't stand behind their product. Don't buy a Cub Cadet unless you plan taking in for service. Also my tractor only had 100 hrs on it and service tech told me that was high hrs on it, if you still plan on buying one keep your hrs. Under 100 hrs, the only reason I am writing this is to let people know that the warranty is very misleading.

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    Reviewed Aug. 3, 2017

    Cub ltx1045 - Biggest mistake I have ever made. In last 10 years since buying it, I have spent a fortune replacing belts on this thing. Already this summer, I have replaced 4 at $32.95 each. MTD has taken what was once a good quality mower, and turned into a pile of crap. I will never own another one or any other MTD made product.

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    Price

    Reviewed July 25, 2017

    Bought the XT-Mower in December, 2016. Was looking forward to using this big riding tractor on our 4 acres. This mowing season - have spent over $300 in replacing mower belts. Why? During mowing - small twigs (1/8" diam) from our trees get caught on the top of the mower deck and stick in the pulley. This breaks the belt. Followed up with Cub - they said, "don't mow over branches, that the mower was designed to cut grass only." We have 4 acres - have to rake each time I mow? Ran a small John Deere mower on this property for 4 years before I moved to this mower. Not a problem with belts breaking. I would not recommend to anyone to purchase a Cub Cadet mower. They have a design issue - most likely cost me more money in broken belts.

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    Reviewed July 22, 2017

    I purchased a Cub Cadet LGT 1054 riding lawn mower from Tractor Supply in 2013. I paid $2600 for this piece of junk. The mower constantly broke belts, drive belts and deck belts. Twice the machine stopped moving, wouldn't go forward or reverse. The deck is poorly designed and Cub Cadet knows this from all the problem reviews. The way the deck is designed, debris can be thrown up and wedge in the pulley breaking the drive belt and resulting in damage to the trans pulley fan. I had to have the idlers and bushings replaced.

    After spending all that money, the mower did the exact same thing... wouldn't move forward or back. My repair guy said this is a design defect that will keep happening, he tried to find a fix for it but no luck. The starter also went on the machine. So I have a $2600 machine that won’t start and won’t move forward or in reverse. Cub Cadet should not be allowed to sell this piece of junk when they know it has design flaws. I will tell everyone I know DO NOT BUY A CUB CADET.

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    Customer Service

    Reviewed July 21, 2017

    My husband is a disabled veteran. We bought this piece of crap three years ago. We've gone through 5 belts, 2 batteries and had to pay for a poorly designed deck to be refitted. Don't waste your time with Cub Cadet customer service. It is sitting broken down in our garage again and can't afford to fix it. I wish we had bought another Craftsman. Had that mower for 10 years with basically no problems.

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    Reviewed July 18, 2017

    The Cub Cadet is a piece of junk. Got it March 10, 2017. Already in the shop. It won't start and they tell me I need a new air cleaner, a spark plug, and a new carburetor. Which in four month should not go bad. I would not buy another one of these. They say it is because of the gas that you buy today. It will gum it up if it sets more than 3 to 4 weeks. But I buy gas every time I use it. I had a Husqvarna for 10 years. Never had any trouble with it. Just the deck rust. I do the same with this mower as I did with my Husqvarna. So shows that there is something wrong with cub cadet mowers.

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    Reviewed July 17, 2017

    Deck/Belt Issues - LTX 1040. This mower has performed well up until this summer. We have replaced the belt 3 times and two of the spindles. My husband has done an exceptional job maintaining the mower (oil changes, tuning, sharpening blades, etc.). We do not live on rough terrain. The mower is not being used outside of what it is made for. I have once again ordered another belt and we are considering getting some other replacement parts. However, this should not be happening. I should be able to get through 20 minutes of mowing without the belt coming off. With as many complaints that are coming in, I can't believe Cub Cadet is not even attempting to correct the issue or offering some kind of refund for the inconvenience of their poor design. Why are we, as customers, having to pay for their mistakes out of our own pockets?? DO NOT BUY A CUB CADET!

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    Price

    Reviewed July 14, 2017

    I bought the Cub Cadet LTX 1040 last year, and this mower is without a doubt more high maintenance than my ex-wife. For starters the belt is constantly coming off during mowing. My yard should only take one hour to cut, but often turns into three hours or an all day affair. From reading other reviews as well as being told by the company themselves this is due to a design flaw. Really? They are building and selling a product that they know has a design flaw year after year? This is unacceptable! I am a disabled Veteran living on a fixed income. I cannot afford the cost of maintaining a poorly built product by a company that just does not care. They are ripping off consumers. I am now in the market for a new mower built by anyone but them.

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    Customer ServiceSales & MarketingPrice

    Reviewed July 11, 2017

    I have a Cub Cadet 42" Zero Turn Riding Lawn Mower that I've had since 2013. I have had one problem after another with it. I have put several batteries in it, had parts replaced, several sets of blades and it has never cranked good. Even with a new battery, most of time I have to put a charger on it for awhile before it will crank, once cranked it will DRIVE okay, except for engaging the mower blades. If and when they turn on, it will mow okay, but the problem is you drive over half your yard before they will engage. As of yesterday, they will not turn on at all. I just contacted one of the websites listed by Cub Cadet to get some answers. The first thing she asks me, "Do you have fuel in it." My response, "It's full, that much I can tell you." After telling her all my problems as listed above, she ask, "Is there anything else you want to tell us about your problem", and I tell her "No, except for what I have already told you."

    She then says, "I will transfer you to our representative and he can answer your problem." She transfers me, the first thing they do is tell you "It will cost $5 deposit and then $27 and we need your credit card # and etc. If you are not satisfied with our answer, we will refund your money." Sure, they will. I have been scammed before and I'm not about to give you that personal information. Oh, and one more thing, the first contact asked me, "Will you be fixing this yourself?" I said, "I am a 77 year old lady, who lives alone, and if it is something simple, I can probably fix it." She then transfers me to the representative. I don't mind paying $27. (to begin with) but since it is Cub Cadet's troubleshooting website, they should give you free help. I live on a very budgeted income and I can't afford to pay someone to mow my grass every week. Oh, did I mention I paid $2600 for this mower. It looked very good, but looks don't get the work done.

    I had another riding lawn mower by another Company and I should have stayed with that brand, but was talked into buying this Cub Cadet by sales people, won't mention name. I will never buy anything with that name on it, again. I have been reading several of the reviews, and have related to all their problems, but haven't seen one similar to the one I have. Maybe, I didn't read far enough. I also, saw maybe half a dozen reviews that were completely satisfied with their mower. I hope you continue to have good LUCK with it and I hope this helps someone to not make the same mistake I made in purchasing this mower.

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    Reviewed July 7, 2017

    I have a RZT 50. After 14 belts. My Friend and I was looking over my mower for possible problems that the shop I bought it from couldn't find. So we put a straight edge on the motor pulley to the deck. It was off 4 inches. Found the frame the motor sits on is bent down due to being so cheaply made. Too thin on metal. This is why most people are changing all these belts at 40 to fifty dollars at a time. Cub Cadet needs a fix and pay us for all these belts.

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    Customer ServiceReliability

    Reviewed July 4, 2017

    I bought a brand new Cub Cadet 1054 riding lawn mower from Bluff equipment in Bluff City Il. I paid $3,000 for this nightmare. Would anyone believe that it broke down very first time I used it? It had a 27 hp Kohler and 54 inch deck. I looked back behind me and thought it sure is cutting the grass uneven. I stopped and found that the rod that holds the deck up in the front broken. I mow 1 acre, mind you. I took the broken rod to the dealer to find out the part was on back order due to being defective. The dealer tells me to mark the nut and count the turns to back it off for proper reassembly.

    The new part comes in 3 weeks later so you can imagine what the yard looks like. I used the same number of turns to put the deck rod back on. I'm now good to go right? Wrong!!! The bearings go out on one side of the deck. I take it to the dealer to get warranty work. I mow 3 weeks and the other deck bearings go out. Dealership warranty again. I start mowing again. The rider is now constantly throwing off the belt. I talk to the dealer and am told that I'm mowing too big of yard (1 acre) and running the deck too low (setting #4).

    I take it back to the dealer to find out that the replacement deck holder in the front is 2 inches longer than the original one that broke, causing the deck to run unlevel. It was repaired under warranty. I should be ready to mow now? Nope. The front wheels fell off. Each one on separate occasions. I call the dealer again and am told that 1 acre of grass is too much to mow with a 54 inch deck, I mow too low below #4 setting, I go too fast around corners etc. Etc. The mower had 71 total hours on it when I sold it as is for $700. I was glad to even get that out of it. The Cub Cadet is a absolute piece of junk. It caused me misery and quite a bit of gas making trips to the dealer for repairs. Cub Cadet is a absolute DON'T BUY!

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed June 18, 2017

    I purchased a Cub Cadet RTZ March 18th, of 2009. I loved the feel of the zero turn and no steering wheel was what really cinched the sale. Worst mistake of my life. It would go through belts every other use. Took it to be looked at, was told to check the pulleys because they were known for problems on this mower.. Why didn't they tell me that before they took my money? Fixed the pulley, and the breaks lessened to about 3 a season, but at $40 bucks a pop it was still too much. Finally paid for a heavy duty pricey one and it's lasted ever since.

    5 years warranty ran out, mower was doing fairly well except for the tires which were always going flat and or coming off the rims. Wth? Took them to be checked out, nothing wrong with them but yet they continued to randomly fall off the rim and was always flat when I went to use it. Constantly having to air them up sometimes in the middle of use and I only mow 2 acres. Still dealing with things that should not be a problem like the blade deck constantly jumping off it's setting and when I turn the corner I can see where it damn near mowed down to the dirt. Couldn't find any reason for it to continue doing that so I reverted to pressing my leg against it while mowing to keep it in place. That got old fast as I constantly had bruising from it trying to jump off the setting. Past the warranty, what are you going to do?

    May 17th, 2017 Still have the same annoying problems but had always tried to keep it in the best condition I possibly could. Regular maintenance was priority number one. If I took care of it, it would take care of me and $3,200 was a lot for me and I was always told Cub Cadets were the best and made to last. Wrong!! Mowed half the lawn that day but it was really breezy and warm and grass was all over me and the machine. I cleaned it off, took a break, had an ice cold tea and then got back to work and mowed the other acre. Parked in the shade, cleaned the mower deck top and bottom as always, put the deck at the highest setting and drove to the garage and parked it just like I always do. Jumped off the mower, took off and put away my ear mufflers, brushed the grass clipping off myself this time, made sure I got all the grass even on the top of the engine (Yes I'm anal about this part) and proceed to walk to my house next door to take a shower.

    Shower took about 8 minutes and when I opened the door I could smell smoke. Ran to the window to look and the yard was filled with black smoke. Threw on my bathrobe and grabbed the phone and out the door. My brothers garage was rolling with black smoke and flames. I could feel the heat from my porch some 300 feet away. Called 911, the neighbor showed up because she saw the smoke. She ran to the house and got my brothers dog out and we waited for the fire rescue (volunteer). 21 minutes later, they show up, 3 townships of fire trucks but they couldn't save anything. It took the garage, the house (my childhood home) and a shed some 50 ft behind the garage and melted the siding on one side of my garage. Devastated to say the least.

    Called Cub Cadet and tried to talk to someone high up, after several calls and waiting a day someone finally called me and tried to write it off with an "I'm sorry for your loss" blah blah blah. Then they asked "How do you know the lawnmower started the fire?" Because the fire chief told me so. He also said if I would have been on it 10 minutes longer it would have blown with me on it. They hemmed and hawed for a while trying to place blame on anything but their product. When I told him the engine blew up, he stated"Oh, well that's the engine manufactures fault then, not ours". Regardless they talked about possibly coming to get it so that it could be tested in a lab. That phone call didn't get me anywhere.

    My brothers insurance company had an inspector come out and he tagged the item "EVIDENCE DO NOT DISTURB" Sorry Cub Cadet, you can't have any of it, but you're welcome to come look. In the end the insurance company decided not to pursue it because of the small amount of insurance my brother had on the place and blamed it on grass clippings. Grass clippings??? Wouldn't everyone's lawn mower be exploding then?? So now I look for a lawyer willing to take the case on contingency. Anyone know someone?

    In the meantime, I catch word of another person who had the exact same thing happen to him but he only lost his garage and his insurance company covered it so he never filed a claim with Cub Cadet. Same year and model as mine. So... to finalize... Cub Cadet is a greedy non compliant company who builds crap merchandise and sells it for an exorbitant amount of money and never takes ownership of their own faults... and why would they when it's so easy to just blame someone else? Save your money and look elsewhere for a quality mower. Avoid Cub Cadet at all costs, you'll get burned in the long run....possibly literally.

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    Punctuality & SpeedStaff

    Reviewed June 8, 2017

    I bought this tractor at Home Depot on the recommendation of the Pro-Desk people, who said that Cub Cadet 1054 is the best one for the farm we owned. I started having problems at the 6 months time and went and complained. They did not want to do anything and said your tractor is warranted for 3 years, and it most possibly has spark plug and filter problem and they had me buy those items to replace them, I trusted them.

    At about year and a half later, all along having belt problems, stalling problems and every other aggravating and frustrating issues I went back and complained about the tractor, not working properly. I said, "This is a lemon." I wanted it exchanged and/or taken back. They would not because it had too many hours on it even though it was warranted for 3 years. Manufacturer would not do anything and Home Depot after few months of letter writing they finally gave me $700 adjustment to get it repaired. I had paid $3500 for the tractor. Now it is totally dead. Not even working. It was a LEMON, it still is a LEMON. Cub Cadet LGTX1054 54 in. 27 HP 722 cc V-Twin... - Home Depot.

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    Reviewed May 27, 2017

    The first year of owning my Cub Cadet was fine. But the years after have been a nightmare! I think the company should replace my mower and everyone else's who has had to spend the money that I have just to keep the heap of junk running! I've spent double the amount in which I spent to purchase it, on parts and labor. Labor, oh my lord do they suck it to you! Never again will I ever buy anything with Cub Cadet's name on it. They should be forced to go out of business! Dissatisfied customer.

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    Reviewed May 26, 2017

    Just paid 1600.00 for a Cub Cadet riding mower. Used it twice with 4 hrs on it. Drive belt came off took it back to the dealer and has been there for a week. If you are thinking about a Cub just think don't buy. RUN as fast as you can. When I get it back I want to get rid of it. Not sure how.

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    Customer ServicePunctuality & Speed

    Reviewed May 17, 2017

    I have a Cub Cadet XT2 LX46" riding mower that caught fire in my garage after using it for 20 minutes to cut my lawn. It was purchased a year ago and had less than 20 hours on it. It was practically new, garage kept, and clean, so it was not a wear issue or an issue with grass accumulation or a bird's nest or anything of the sort. After doing some research it appears that this has been an issue with many model of Cub Cadet mower's, likely due to a leaky valve dripping oil onto the muffler. I have yet to contact Cub Cadet customer service but if the other users who have experienced the same issue are any indication, customer service is not going to be very helpful. I am just thankful that I caught the fire in time and my home didn't burn down as I parked the mower in the garage after use. I will never buy another Cub Cadet lawn mower.

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    Reviewed May 15, 2017

    I purchased this zero-turn in 2011 on the advice of the owner of the nearby equipment sales company. My yard has a lot of hills, including a 30' high x 100' long bank that is 40 degrees at some points. The Z Force S cuts across the bank with little trouble, but I definitely have to hang on. So as far as performing the key task it was purchased for, I'd rate it a 10/10. The ride isn't the most comfortable, but not too jarring. Yesterday while making a simple turn the front left swivel caster fell off. Completely. Fortunately I was on a flat part of my yard. Had I been on the bank I very likely would have been killed or seriously injured.

    The weld on the swivel hub appeared to have been broken for some time, judging by the wear marks on the cracked weld. It seems the 13 tooth gear was the only thing holding the wheel on until it finally broke. I regularly applied the recommended grease to all grease points. I understand that sometimes welds fail, but such a crucial weld failing after 200 hours is unacceptable and dangerous.

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    Reviewed May 7, 2017

    Bought new from a dealer "Peabudy's Inc" in Sterling, IL. First year was wonderful! We have had it for 5 years and it has been in the shop every year after that. Pure trash! Don't buy one. I think they have another but plastic inside and break down continuously. I think you could get a better machine from Wal-Mart or K-Mart. This thing is crap and won't mow your yard. For the money you pay for this crap you need to add a few dollars and get a John Deere or anything else, just don't get one of these!

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    Installation & SetupPricePunctuality & Speed

    Reviewed May 4, 2017

    I have a small farm and I needed to purchase a riding mower and a small tiller. I purchased a new 2016 Cub Cadet LTX1045 and a gas cultivator. The mower cost about $1600.00, and the cultivator was around $ 300.00 delivered to my home. After reading the manual and checking the initial set up I mowed my lawn. Well I tried to, the belt came off after about 30 minutes. I just figured it was new. No big deal. The belt fell off 4 more times before it just broke. So I went back to the dealer and they gave me a new belt no charge. Replaced it finished mowing my yard. Went to mow a few weeks later and it broke within the first five minutes of mowing. I immediately loaded it in my truck and took it back to the dealer. There was some update for a tensioner and a pulley so they did the update, put on a new belt and check the deck.

    I made it home and only made it halfway through my lawn and the belt broke again. As I went to check the belt I started smelling something burning so I stopped to check it and found the wires for the headlights were resting on the exhaust and melted the wires for both lights. So now I have a $1600 mower that has no lights, and only runs for about 4 hours on a belt. So I just hit 44 hours today and I have been through 12 belts two pulleys and a lot of pissed off time throwing tools. I order belts in bulk orders of 5 so I can mow for a couple months. After spending 1600 dollars I can't just throw it away even though I wish I could.

    The cultivator worked flawless the first time I tilled my above ground beds with it. I went to till a second time before planting and had a hard time starting it. Once it finally started it ran rough and idled up and down. I thought maybe it was bad gas so I bought all new Non-Ethanol fuel and the oil additive. Couldn't get it to start. I found a small leak on the fuel line right at the carb so I went to Cub Cadet and got a new fuel line. Installed it and it still wouldn't start.

    I took it into the dealer and they said the carb was bad and needed to replaced on my 6 month old machine I have used once. The new carb installed is half the cost I paid for the machine. So I ended up going to the local rental place and renting a tiller. So now I have a $1600 mower that breaks every time I mow and a tiller that I used once and have thrown in the corner of my shop until someday I just take it to the dump. I will never again purchase anything associated with Cub Cadet products and I warn every person I see looking at the Cub Cadets and anyone I hear shopping for tools and mowers to avoid them like the plague.

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    Reliability

    Reviewed May 3, 2017

    I purchased this lawn tractor (Cub Cadet LTX 1050 KW) in 2014 and had nothing but problems with mower deck belt breakage from the very beginning. During the first season 2 belts broke. The dealer told me that it was my fault but gave me new belts each time. I had to bring the deck in each time since it did not follow the manual and was very difficult putting this belt on. The second season the tractor broke 2 belts again and I contacted Cub Cadet which informed that they would sell me a new belt for $60. I have an 1 acre to mow and I had to push mow it myself.

    Finally after bringing the tractor into the dealer they contacted Cub Cadet and they agreed to replace the deck which I had been telling them that the deck was a defective design. The new deck has larger pulleys and thicker belt. Why would they sell a tractor with a defective designed deck? Luckily I had a dealer backing me up and it was under warranty. I would not recommend buying Cub Cadet products due to the inconvenience and issues I have experience (and others). Since deck replacement it has been trouble free like it should have from the very beginning.

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    Installation & SetupStaff

    Reviewed May 1, 2017

    SLTX 1054. Read review from Ray in Leoma, TN. He's right. Grass won't discharge properly. I had to remove the cross member at the discharge chute to prevent grass from hanging up and clogging deck. Fixed most of the discharge issues but deck is still too wide and designed poorly for discharge. Hydrostatic failed at 300 hours. I guess this is considered normal. New drive was $750. The new hydro-gear I installed is having drive issues as well. Found that it is the pressure release valve. A spring needs to be installed to prevent valve lever from falling back causing unit to lose drive pressure. It was never on the mower new nor was the replacement unit supplied with one. It is a mod I'm going to have to make to stop lever from falling backward. Eats blade drive belts for lunch. Has to have a new one every year. I've become a pro disassembling this deck.

    Had issue with belts coming off deck until I found a 'keeper' was installed in the improper position on the deck. It keeps the belt on the pulley and was put on wrong at factory. Once I turned it around, belts stayed on. Also, steering column bushing is a joke. You can't lube it. It wears out, strips steering gear and you lose steering. Not good when you're mowing grass next to a half acre pond. Deck needs spindle bearings now. This mower is an ill thought out machine and observing the newer models, they don't appear to be any better. I watched a gentleman loading a new one up at Home Depot last week. I wanted to beg him not to buy it. When I wear this one out or am tired of repairing it, I'm done with Cub Cadet.

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    Customer ServicePrice

    Reviewed April 30, 2017

    I bought this CC760ES Cub Cadet walk behind mower around August of 2016. Mowed the lawn for a total of 25 hours. We started mowing in April of 2017. Put on about 5 more hours and the machine quit. Made a funny noise like something broke inside, I took it to a repair shop and the technician there said the mower had multiple problems. The repair is going to cost around $500.00. I called Cub Cadet and they had a list of excuses handy to basically tell me they are not going to fix this. I had to pick up the mower from the current shop and take it somewhere else to get it looked at and then they would decide if it was under warranty.

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    Customer Service

    Reviewed April 25, 2017

    I traded in my Cub Z-Force for a Pro Z 148S a few months ago hoping that a commercial grade Cub would be better than all the other residential grade Cubs I've owned in the past. My first Pro Z 148S worked great at the dealership. Once I got it home and during my first yard mowing, it stalled out roughly 20-25 times. I can describe it like pulling a spark plug wire off for a few seconds and then putting it back on. It never died but each time it happened, I had to stop, reverse and re-mow the area it missed while it was stalling. My dealer had me bring it in (a 20 mile round trip) and he looked at it and unfortunately, it didn't stall for them. He let it sit and run for 8 hours (there were 8 new hours on the meter) instead of mowing something. So, I went back into town to get it (20 more miles).

    A few days later, I was mowing my lawn for the 2nd time and it stalled at least another 20-25 times and this time, I got it on audio on my phone. I called the same dealer and they volunteered to come out to my house to get it. I said that's fine but go ahead and bring me a new mower to replace this one. They brought a new mower and took the first one. My first mower's deck would latch on all deck holes, both front and back. The new mower will only latch on the back holes - like the deck hook is backwards or something, so now I can only adjust my mowing height by 1" increments instead of 1/2" increments.

    This last weekend, the new mower stalled 5 times exactly like the first mower did, just not as much. Taking into account all the Cub zero turn riders I've purchased in the last 10 years (roughly 5-6), and every single one of them with issues, I would highly recommend against purchasing anything made by Cub Cadet. My next mower will not be a Cub Cadet. I'll consider any of their competitors like maybe a new commercial grade John Deere.

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    Reviewed April 22, 2017

    I thought and still believe that the Cub Cadet Zero Turn concept allows fast, close mowing. I continue to learn about my 2011 RZT unit and wanted to share some frustrations so you can at least consider them as you make your purchase decision. First, the unit advertises that it will mow grass to the 4" level. No way! I've made every adjustment possible and can't get it to mow as high as we want. I later added a bagging attachment. Just not a good application. The tubes on the bagger wobble and the connection at the blade area is uncertain. I am using bungee cords to hold everything together. I have to use starter spray to start the unit every first start. (Yes I use non-ethanol gas and have changed gas filters, etc.) I just keep a can with me in the mower storage area. Cub Cadet does have a nice cupholder. Finally, if you have any inclines in your yard, don't get a zero turn. They corner well but they don't manage hills very well.

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    Coverage

    Reviewed April 19, 2017

    Bought a brand new Cub model ZFCOMMSZ54KH. PAID OVER 7.000 THOUSAND DOLLARS! In one year my unit breaks. I take it to dealer. They tell me my belt in trans drive had broke and that it is not cover under warranty. This unit is a commercial! **! I paid 290.27 to get this fixed! I called Cub Cadet and fought with them. Finally Bill told me he would paid for this fix. Well here it is 6 months later no check! PS. I do not cut grass for a living!

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    Reviewed April 18, 2017

    I have read most of the reviews for the Cub Cadet. Most of them were from homeowners that purchased their mowers from a Big Box Store. You get what you pay for. [1] If you want a $800 machines to perform like a $2k machines it is not going to happen. [2] No one mentioned how the unit was used. [3] Few mentioned that they did not read the manual they got with the machine. Low tires, blades loose, etc. 99% of the problems are self inflicted and then blame the machine. I have 3 Cub Cadets. One is an LT (Lawn Tractor) and that is all it get used for, to mow a clean lawn in a timely manner. One other is a true Garden Tractor with Kubota diesel and the other is a Super CC Garden Tractor. They all require maintenance and perform very well. You don't expect a $3 pair of shoes to last as long as a $50 pair. Same goes for mowers. The machines that are at the Big Box Stores are NOT the same machine that is at your dealer's.

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    Coverage

    Reviewed March 30, 2017

    The first and last Cub Cadet mower I will ever own!!! I bought it new in 2012 and it has had one issue after another since the first summer. It blew the head gasket with 44 hours on it! Wheels on the deck just fall off! Fuses blow continuously! I've just replaced the valve cover gasket for the 4th time and it still leaks oil onto the muffler! DO NOT, I REPEAT, DO NOT BUY A CUB CADET PRODUCT EVER!!!

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    Reliability

    Reviewed March 6, 2017

    Bought this mower (LTX1045) in 2012 at Home Depot. Replaced multiple belts and blades and have had many of the issues that others had reported and will not repeat. Worst issue for me occurred yesterday, while mowing, one of the drive idler pulleys just fell off while reversing and then ingested by the mower and spit out, pulley already shot and now blades damaged in the process. Cub Cadet & MTD products are junk. Do not waste your time buying. My 15 year old Murray riding mower is more reliable and that is not saying much.

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    Reviewed Feb. 27, 2017

    Bought a Cub Cadet LTX1040 19 hp Kohler 42 inch cut garden tractor new in 2013, have had 5 sets of blades ($55.00 each) replaced, 4 belts replaced, 2 pulleys, bearings, 3 deck height adjustments, 6 trips to service and now a new governor gear ($600). I still owe $1000 on the yellow hunk of junk and with only 120 hours on it my service tech says all of these engines have had issues. So my question is this... What is being done? Is Kohler and Cub prepared to go out of business? I certainly will not buy another, the hundreds of other people on this site won't... Why won't they make this right?? Did they get bought out by Chrysler or something??? Crappy machines!!!

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    Reviewed Feb. 3, 2017

    Bought a Cub Cadet Lawn Mower from HD three years ago. I changed the oil, filter, air filter and spark plug each year. Only for this year the mower started to start up hard. Called Cub Cadet and was told that the warranty had ended and I would have to pay for any repairs. I tried to be easy on the mower only for the engine seize up and crack the motor housing. I will never buy a Cub Cadet again!!!

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    Reviewed Feb. 1, 2017

    So I've had Cub Cadet tractors since buying my house which is 12 years now. I've had nothing but great experiences with my Cub Cadet lawn tractor. My first purchase was in 2006 and I mow 3 acres every week. I have never had an issue and I beat the crap out of this tractor. I originally bought the 42" and bought another 5 years ago but upgraded to the 50" and gave the original to my neighbor. Both of these tractors are still running strong everyday. They have survived multiple yard clearings, house projects, remodeling, etc. I plan on buying the XT model this spring and I'm sure I'll be very happy with it. I do maintenance on the tractor every other year and that's it. I have nothing but great things to say about Cub Cadet.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Dec. 2, 2016

    The very first time my new LTX 1046 KW was used, the tractor was damaging the lawn while cutting around trees with a 6 ft. mulch bed. I immediately called the dealer, who only offered to check the alignment and tire pressures. Alignment was ok, tire pressures were very high. They reduced the tire pressures to spec, but the problem did not go away. Today, front tires are run at 10 psi to reduce the damage, however I no longer try to cut a 6 ft. diameter. The tractor stills damages the lawn, and the steering is much harder with low pressure tires. The low tire pressure does not seal the tubeless tire bead and goes flat over the winter. One front tire had a tube installed, but it too cannot run the low pressure required.

    The local Dealer and Cub Cadet sales person were of zero help. This is a design problem with the tight radius design. However Cub does not want to fix the problem and has no answer. My 15 year old sears tractor provides a better cut around the trees, which is poor reference for the Cub Cadet. 100 hours on the tractor and expect I will unload it before 200 hours. Thought this time I would get a better quality tractor, only to be fooled by Cub.

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    Reviewed Nov. 2, 2016

    Looking at all three reviews and can't believe what I'm seeing. I bought a xt3 gse 54" mower, from dealer last yr. It's 11/2/16, and I have 150 hrs. of trouble free mowing. I mow 3.5 acres, about 5 to 6 hrs. of mowing of rolling hills. I grease it often, and blow the filters out. Oil changes also I do, when the tractor tells me to. My cubby hasn't missed a beat. I work it, but don't abuse it. I've put lights up front and one in the back. That was the only problem I had with the dealership, they told me that would void my warranty. We went around and around. I just told them, "it's a tractor and Cub Cadet to boot, I don't need your warranty." Had Cub Cadet all my life, and one Simplicity. I would never change from them. Liking the cubby more every time I'm on it. Keep up the good work, warranty department needs some help, but can't be perfect I suppose.

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    Contract & Terms

    Reviewed Oct. 29, 2016

    I have owned 2 other Cub Cadet models in the past. MTD is the actual manufacturer of these mowers found at the big box stores. I have been pleased with the line until buying this LTX Cub model. There are so many things wrong with the engineering of the unit, this translates to having to work on the tractor after just about every time I use it. MTD has done its best to cut the features and design of this line I am assuming to increase revenue but in the same move ruined the line/brand of Cub Cadet. Cub Cadet parent company should rethink the licensing agreement they have with MTD on their brand. I have heard that Cub itself makes a great product but I will never find out as NEVER would I buy a Cub Cadet again (from any of the manufacturers).

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    Reviewed Oct. 5, 2016

    My experience with this brand is not good. The original LTX 1040 I had lasted one season before the brakes/clutch went out at the top of my very steep driveway that is about 150 ft long. I had to jump off mower when it became evident I could not stop it. It crashed into a ditch and was completely destroyed. Cub Cadet did replace it. Speed ahead 4 years. Had no problems with the replacement until last weekend. I mowed the yard like normal and went around back of house to use the weed eater. I came back around to front yard to find the mower on fire. Took smoking chassis to dealer where purchased.

    They gave it the ole college try to get some consideration even though it was out of warranty. I called Cub Cadet and told them that I understood the warranty was expired and that they were not "obligated" to do anything. But did ask if there was any consideration that could be extended given the numerous incidents of this type of thing happening as evidenced on this website. One time consideration such as a voucher towards the purchase of a new unit or a pro-rated refund based on a 10 yr lifespan. They told me contact Kohler and/or to file under homeowners insurance. I am going to replace the mower, just not with a Cub Cadet.

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    Customer ServiceOnline & App

    Reviewed Sept. 28, 2016

    I bought my husband a Z-Force 48" 24 HP Kohler Engine Zero-Turn Mower for our 1-acre lot about 3 months ago. I would like to say that I bought it from Home Depot and they were no help when it came to customer service and knowing what would be a good fit for our needs so I did my research online and we decided on this mower. I'd like to say my husband loved his gift and adores his mower. He follows the instructions for care and cleans the filter after each use and uses the app that keeps tracks of his hours and notifies us when it's time for maintenance. We could not be more pleased with this purchase.

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    Customer ServicePriceReliability

    Reviewed Sept. 27, 2016

    I purchased my mower in may 2012. I only have 70 hours on it. Does that tell you anything? Yes it has been hung up most of the time due to broken belts. Seems to eat belts faster than I can purchase them. I'm in Hawaii and those belts are not cheap. Recently paid $54.00 locally. I have already purchased 8 belts and that has gotten me only the 70 hours. Would NOT recommend this mower. It's a piece of crap. Will tell everyone not to purchase Cub Cadet products.

    I spent a lot of money for my mower from Home Depot, a mower that can't be used. I think I'll check with the state dept of consumer affairs to see what can be done about a company that continues to sell defective equipment. Wish I could get my money back so I can purchase another brand so I can do the job this one was suppose to. Again DO NOT PURCHASE CUB CADET PRODUCTS. CRAPPY EQUIPMENT! I'm also going to post my experience on social media to get the word out. Pissed off in Hawaii!!!

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    Reviewed Sept. 26, 2016

    I bought a Cub Cadet garden tractor in 2011. I changed the oil, oil filter, and fuel filters every year. On September 20th of 2016 I was cutting the grass and the Kohler Engine burst into flames. I even got injured jumping from the tractor. Cub Cadet did nothing except waste my time. They were more than willing to let it go to litigation. Note that Cub Cadet, MTD, and Yard Machines are all the same company! The scariest thing is my son would ride on this when I wasn't mowing!!

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    Punctuality & SpeedReliability

    Reviewed Sept. 25, 2016

    My old LT46 Cub lawn tractor finally expired after about 8 years of mowing 1 acre of hilly, semi-rough ground. The hydrostatic transaxle finally said 'enough'. I also used this tractor to pull a cyclone fencing road drag over our community gravel road several times a year. It had a 3-blade stamped steel deck, 20 hp Kohler twin, hydrostatic drive. Never had any major issues with this great mower, even with pretty rough treatment. VERY tough, reliable tractor for all those years!

    As I'd had such great service from this mower, I naturally wanted another. The closest replacement I could find was their new XT2 Enduro 46". I purchased the mower, ordered the mulch kit, and today I installed it and mowed my lawn. Not a positive experience by any stretch! The first issue I had was the starter motor not engaging the flywheel, but just free-spinning. It finally engaged and started. So out to the property to mow! Follows a list of complaints about this mower: It rides like a DUMP TRUCK! I have a bad back, and this thing just beats the devil out of me! I let air out of the tires (now @ 5 lbs.) but it did not help much! My old C/C rode MUCH better! I bounce off the seat continually, and every time I do the engine quits of course, due to the 'safety switch' under the seat! So I nullified it, as it was driving me nuts!

    NO TRACTION! I went with the 2 series mainly for the tire upgrade, and it was totally worthless! On a hillside trying to make a shallow turn, it just sits and spins the wheel. Again, my old C/C RARELY lost traction, but this new unit does so REGULARLY, and in the most ridiculously easy maneuvers, even with the tires deflated. NOT GOOD AT ALL! The 'reverse' switch/button that is supposed to allow you to back up without the p.t.o. dropping out is totally unreliable, working occasionally, not working most of the time!

    The stamped steel deck is VERY NOISY!! When mowing over twigs and pine cones, etc. it sounds like it's crushing gravel! REALLY LOUD! Again, my old C/C had a stamped steel deck, but it was made of heavier material and was much quieter! I also bumped into my rockery with the front of the deck while mowing next to it, severely BENDING the front anti-scalping wheels' bracket. I can't tell you how many times I'd done the same thing with the old C/C and NEVER bent anything! I used to literally bounce off the rockery at times while trying to mow as close as I could, and never any damage!

    The deck lift handle is placed to close to the seat. On hillsides with my old C/C I could slide my butt over the side of the seat to place more weight on the uphill side for better balance/traction. I tried that today, only to have the lever rudely tell me I can't do that now! NOT HELPFUL! Also, to mow at the same level as the mid height position of my old C/C I now have to have the deck at its highest position. So in tall, heavy grass, I cannot raise the deck high enough to cut w/out stalling! VERY BAD! Also the deck spits clippings all over me with the mulching kit! Did not have this issue with the old mower!

    About the only positive thing I have to say about this lousy piece of equipment is the steering is very good. It turns tightly and effortlessly. But I'd definitely take my old mower back in a heartbeat! In hindsight I should have purchased a replacement transaxle, and just kept my reliable LT. Too late now! The forward/reverse foot controls are poorly designed, their engagement is crude, and I don't like the layout at all. Same with the brake pedal! My old C/C's controls were MUCH better! Cruise control: This was infinitely adjustable on my old C/C, but this new one wants to go in steps. Of course it's either too slow, then it's too fast in the next step! Awful!

    The throttle lever is placed rotated and too far to the left, so I keep banging it with my knee at low engine speed. Yes, I know you're supposed to mow at full engine speed, but there are times when you need to throttle back, like when you have NO TRACTION! Another POOR design! In fact most of this mower is of a poor design! As the old saying goes, 'If it ain't broke, DON'T FIX IT'! My advice would be to look elsewhere for your new mower, and stay well clear of the new Cubs! Like most everything else in this country today, they're now basically junk, and a far cry from their earlier machines and good reputation! Very sad!

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    Staff

    Reviewed Sept. 25, 2016

    LTX1040 - Worst lawnmower ever! Didn't have 30 hours on it before the PTO handle need replacing. It was bent!!! How does that happen with a senior citizen (lady) driving it all the time! Do not think the deck was adjusted properly. Have it up to the third slot from the top and still only cut an inch off! The bagger was not designed by anyone sober. It does not stay in place - the hooks over the bolt on the frame attachment. The tubes do not stay together or just does not bag. Must be a specific angle for these that eludes me. Worst decision ever!!!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 9, 2016

    How can I start this? WHAT A PIECE OF JUNK (and this is putting it nicely). Bought this thing from Home Depot 3 months ago. I cut the grass once and they thing just stop cutting the grass. I called the warranty company as I had purchased an additional warranty like I do for big ticket items. $1800.00 to be precise. They send contact Alex Mower service and have them complete the work which I did. They came out to the house, picked it up and brought it back. It cut one more time then stopped again. Called them again. They came out to the house, they so called fixed it, they tried cutting a section of grass. It worked and then stopped again.

    Called them again. They came and picked it up. 7 week later and several calls there after I still had not gotten my mower back. Yesterday evening I got my mower back. I fired it up and was happy cause the grass was getting cut. It was so high I could hide a Volkswagen in it. Well guess what? You got it, it still doesn't cut the grass. Going back up to Home Depot now.

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    Price

    Reviewed Aug. 24, 2016

    I bought a Cub Cadet chainsaw. Big mistake. You cannot buy a replacement chain anywhere but calling Cub Cadet. The prices are high and they had shipping and handling charges. No retailer sells the replacement blades. They couldn't give me a dealer anywhere near me. Any other chainsaw I have had, I was able to go to Tractor Supply or Home Depot and get one. But not Cub Cadet. Tried the website. I keyed in chainsaw blades and it takes to lawn mower blade. So frustrating and inconvenient. It's ridiculous.

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    Customer Service

    Reviewed Aug. 23, 2016

    I purchased a XT3 Enduro from a local Cub Cadet dealer, salesperson recommended this tractor for my type of yard and needs. Was so excited to receive my special order the beginning of 2016 mowing season however delivery was delayed due to problem with steering/turning. Had to order a new replacement parts. Few weeks later the part came in, was put on the mower and delivered to my house. Fantastic! Within hours of mowing for the first time a bolt came out of the seat adjustment rail. Every time I turned a corner the seat would tip over and stop the mower blade (safety feature). Frustrating!

    Then with around 25 hours on the mower the transmission started leaking. Called the dealership and they came out, picked the mower up, replaced an o-ring on the transmission and changed the oil for me since I couldn't get the oil plug off. Why would Cub Cadet put Loctite on a oil plug that's on fitting that's on the end of a rubber drain hose? Stupid! Poor design.

    Not finished yet! The dealership delivered the mower within a week. Yeah!! Started mowing my grass again then "nothing"! Engine on but blades not moving, the PTO belt broke. What is going on? Bought a new belt, put it on, runs like a charm until yesterday. Now the throttle lever won't move, can't get the engine to accelerate so no grass moving AGAIN. Called dealership. They are going to pick up and repair the throttle cable. Oh and while they're at it they are going to find out why sometimes the cutting height lever won't move that adjusts the deck to different heights. Last chance Cub Cadet! Paid way too much money for this mower.

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    Customer Service

    Reviewed Aug. 23, 2016

    If you are looking for a mulching mower keep looking. You have to mow your lawn twice in order for it to give a decent cut. When I bought it I specified I did a lot of leave mulching in the fall and it does not even cut up the few leaves I have right now. Customer service at Cub Cadet now says the blade was not designed for mulching leaves. They offer special blades for their other mowers but not the CC30H. Would have never bought it if I knew that.

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    Punctuality & Speed

    Reviewed Aug. 18, 2016

    I purchased a new a Cub Cadet XT2 a year ago from my local dealer. I almost bought the XT1 at a local big box store, but found out quickly that's a bad idea. The XT1 is strictly a big box store mower. Dealers don't carry them. My XT2 was only $200 more than the XT1. It's been a great mower since day 1. Only problem I had is the spring on the deck got stretched out and the belt came off. The dealer had it fixed within 30 minutes. After a year of ownership it has a little over 80 hours and still runs and cuts like new. My local dealer takes care of their customers.

    If you are looking to buy a Cub, please buy from a reputable dealer and not the big box stores. You will see a huge difference in the service and quality of the products. The XT1 and big box stores have given Cub Cadet a bad rep. I initially only planned on keeping my XT2 for a year then trading it in on a John Deere, but I've decided to go with one Cub's Z-Force SX zero turn mowers with the steering wheel. It's absolutely amazing machine. All wheel steering, 25 hp Kawasaki (all these others now have Kohler engines) and it's built like a tank. My XT2 has the 21.5 hp Kawasaki in it. Puts the Kohler in the XT1 to shame.

    My point is, buy directly from a dealer and you will be happy. The stuff they sell at the big box stores are literally entry level mowers that just aren't built to handle large mowing jobs or rough terrain. That goes for Cub, Deere, Husqvarna, and others sold at these stores. Everyone blames Cub and MTD for their problems, but the XT2 and XT3 are MTD products and they are built to last.

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    Customer Service

    Reviewed Aug. 10, 2016

    Purchased a Cub Cadet riding mower back in late April of 2016 with less than 14 hours on it. The mower will not start after checking voltage on battery and talking with Cub Cadet they told me to take it to a certified service center. The local service center told me they couldn't even look at it for a month. A month later they tell me same thing. I called Cub again they tell me that's all they can do. I told them I wanted to either exchange the mower or get my money back. They tell me to take it back to place of purchase which was Tractor supply. They tell me on the phone to bring it back so I drove 45 min to take it back and then they tell me there is nothing they can do. I paid 2600 dollars for this mower and used it for less than 14 hours and no one wants to take responsibility. Now it's Aug 9, 2016 and I still have a mower that will not run .

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    Coverage

    Reviewed Aug. 4, 2016

    I bought Cub CAdet XT1 in April of 2016. I like it BUT when I mow I get covered in grass big time. I have a mulch plug in it but everything is blowing out under the front of the deck then blowing back on me. I'm sick of it. I had an old Snapper that I never got covered and it mulched everything easily. Is there a way to stop this from happening?

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    Reviewed July 27, 2016

    Model series 2000 GTX2100 2013 year - Purchased Cub Cadet in 2013 brand new from MRK, Princeton In. Bought a lemon. Have nothing but problems with the machine. It has less than 300 hours on it. Bought top of line garden tractor, I thought. Dealer is no help and Cub Cadet manufacturer isn't either. The shift that controls the steering has been replaced twice and the gears and pivot have also been replaced. The machine has had annual check-ups on it. Paid $5,000.00 three years ago.

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    Customer Service

    Reviewed July 25, 2016

    Bought this machine cub cadet xt2 gx54 2016 2 weeks ago, 3500 dollars. After using it twice it suddenly starting stalling. I called my dealer, they said they didn't know why. Also a nut came off the back lug. So come to find out this particular machine has problems that Cub Cadet is hiding. What a piece of junk. There is a fuel delivery flaw and vapor lock issue and the dealer is supposed to rig some type of garage to fix it. I have to say thank god my dealer was reputable. I told them I didn't want it and they gave a full refund. Also this had a 26 hp engine and couldn't even move me in reverse! Junk.

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    Reviewed July 12, 2016

    Bought this mower new in 2013. Since then I have replaced 6 deck belts (62.00 a piece). Took to dealership after 4 belts. They told me there was a recall on design of deck pulleys so they replaced 1 pulley with a much wider one. Since then I have broken 2 belts. Now my warranty is out. Called cub cadet direct. Told me there was no recall so I would be responsible for payment. I'm gonna sell mower and cut my losses. Worst purchase I have ever made. Never again.

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    Customer Service

    Reviewed July 8, 2016

    We bought a new riding mower from Cub Cadet in Kingsport, Tennessee. It has spent almost as much time in the shop as at home. The deck, fabricated which is supposed to be top of line, has came off three times. We had only had the mower a few days when it happened the first time. They have now fixed it twice. Both times took weeks. Never fixed. Dealer states he "can only do what Cub Cadet will allow him to do." This shop is chronically backed up for weeks. Don't take anything there you want back anytime soon. Cub Cadet does not stand behind their products. Have no sense of customer service. Buy somewhere else!!! Oh, btw, they had the nerve to suggest we were having problems with deck because we "were hitting rocks or stumps". Idiot. This is the same yard I've been mowing for 17 years and none of my previous mowers lost their decks!!!

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    Reviewed July 2, 2016

    Battery bad after 20 hours of service, less than 10 months old. Advertised as having 3 year warranty but fine print says no warranty on normal wear and tear. After asking factory rep it is determined that all part have wear and tear so mower has no warranty if factory determines wear and tear. DO NOT buy an MTD. Product warranty is not worth the paper it's written on.

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    Customer ServiceInstallation & SetupCoverage

    Reviewed June 22, 2016

    Bought a rider mower two years ago, has 11.5 hours on it. First warranty took 5 months to get back motor shaft sheared in half. Had them do maint on it for winter and sharpen blades. The blades were improperly installed and sheared off the spindles messing the deck up. Dickey Bub's in Potosi is where I bought it from. This second time I was told, "Yes 6 weeks to even look at it. If you don't like it, take it somewhere else." Called and spoke to Carl ** at Cub Cadet, was reassured that Milbrandt in Olive, Mo. was good. Took it there. Well that was three weeks ago and picked it up today and was told it was not covered under warranty. Do not buy Cub Cadet or any thing from Milbrandt or Dickey Bub. They do not care about the customer.

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    Customer ServicePriceStaff

    Reviewed June 21, 2016

    I bought this POS 3 years ago. I was told how wonderful Cub Cadet products were having no prior experience. I should have gotten the message when the delivery driver dropped it 3 1/2 miles from my house at a feed store and called for me to pick it up. I had explained to the delivery company and selling store (Tractor Supply) that I lived on a dirt road way out in the country and needed a lift gate truck. The driver said he had a new trailer and didn't want to get it dirty or scratched by tree limbs. So here I sit with a crated mower 3 1/2 miles from me with no way to haul it or lift it. After frantic calls, I located someone who brought his horse trailer and charged me an additional $50 to drive the distance to my house. It only got worse from that point on with this POS.

    It worked great for about the first 15-20 hours. Then it started getting hard to start, wouldn't keep a charge and the cutting quality went to hell. The worst part was the blade drive belt would pop off after about 3-5 hours of use. Not only is that a real nuisance to reinstall but about every other time it would cut the belt. Those cost me between $24-35 each. Then about 45 hours it just refused to cut in anything but position 10. I wrote to Cub who ignored my letter. I tried calling but never could get through. I finally sent a return receipt requested letter to them which they finally answered stating they never heard from me before. Long story short they told me the belt issue was a known problem and they had a service bulletin. Recommended I take it to their service center. OK. It's almost 60 miles away but what the hell!

    After 5 weeks of them fooling around I picked it up and they didn't fix the issues as they said there was no SB. We called the factory and they confirmed that. LIES. My warranty work cost me almost $300. When I got home I called Cub and was told that "warranty decisions are up to the service center". HUH? Fox guarding the hen house? So The PTO lever bushings that fell out after 45 hrs and the belts popping off and the charging system not working are MY FAULT? So it did cut for a while. Live and learn. Then about 60+ hrs it started the same thing. Another letter and email (now I had a name!) and they agreed to send it to another shop. This one did pick up and deliver as it was about 50 miles in another direction.

    After a week it came back. It cost me more out of pocket money to fix all the things they had agreed to do to "make it like new" again. They replaced the squealing left front axle assy, both blade spindles, the belt and some other adjustments. Great! Then I discovered they had disconnected my parking brake and cruise control which are very useful features. Well it cut for about 15 hrs and then started popping belts and cutting poorly and the cutting height got higher and higher until we were back at #10 only and that was only intermittent with zero cutting at times.

    I resigned myself to the fact that I had been royally screwed by TSC and Cub and other than cutting, the engine was strong and it DID MOVE under its own power. So I just used it to tow my chipper and small trailer. I used it this way for several months as I was fed up dealing with Cub and their incompetent service people. My wife though... decided to get involved as it was nearing the 3 year "warranty" period and called Cub. The nice man there agreed to "make it like new again" and sent us to another service center close to 100 miles away with the assurance that everything would be fixed per Cub's expense to have a 100% tractor.

    Well after 3 weeks and 2 round trips to the dealer I forked over another $280 for non-warranty things. I was told it wouldn't hold a charge because one needs to run the engine at full RPM ALL THE TIME! What? That's just stupid and NOT mentioned in the manuals. Well, the charges were because it was out of warranty at 140 hrs. What? We called Cub and they had no notes or recollection of the conversations. Thank you Cub!

    Anyway we brought it home and it worked great, even better than when it was new... for not quite 5 hrs. Then it started slipping and we went back up to cutting position #10 until it finally just quit cutting. Not again! SO... I have a very expensive POS to haul my chipper and trailer but now I'm pricing some other form of grass cutting. My recommendation for a riding mower is ANYTHING OTHER THAN A CUB CADET as the warranty is OF NO VALUE, the company will not stand behind it nor tell the truth and THE THING IS A REAL POS.

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    Reviewed June 20, 2016

    We bought a new LX50 Cub Cadet from our local co-op on 4-25-15. April 2016, one rear wheel axle begin leaking, due to seal failure. 3 weeks in shop to repair!

    June 9, the other rear wheel axle seal failed and our mower has been in the shop 12 days waiting on repairs. Has anyone else had these breakdown of seals? Frustrating.

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    Reviewed June 18, 2016

    I have had nothing but trouble out of this mower. It is junk. When I call service in it was in warranty. By the time they found someone to look at it my warranty had ran out and they would not fix it. Save yourself some time and money. Stay away from Cub Cadet.

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    Reviewed June 17, 2016

    Mower 3 years old, deck spindles replaced last year due to failure, same thing again this year! This creates a dangerous situation where the blades might break at high speed causing harm to someone. I'll have to say I'll now attempt one more fix to the deck and see if it works. It was caused by the spindle screws that hold it to the deck backing out and falling off. This causes the assembly to tilt and the blade hits the ground or deck! A dangerous condition!

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    Verified purchase

    Reviewed June 10, 2016

    RZT42. First day bought it it gave me trouble and has not gotten any better. Only has a little more than a hundred hours on it now, and still messing up. l will never recommend Cub Cadet to anyone and will never buy another product with the name Cub Cadet on it.

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    Customer ServiceStaff

    Reviewed May 26, 2016

    What a POS!!! Stay away!!! This mower has 25 hrs. on it. The blades stopped working. Week 1, Called HD Warranty service. 1st service provider they gave me was out of business. He called back after about a week to tell me that. Called back HD service. Week 2, called 2nd service provider. He did not do at home repairs "as promised by HD". When I bought the damn thing, but he could pick it up, take it to the shop, and repair it after he received the work order from HD.

    Week 3, picked up mower and hauled to shop. Week 4-5, called shop. Shop having trouble diagnosing the problem. Week 6, found problem, can't find part #. Called Cub Cadet (MTD) for part identification and ordered part. Part on back order. Week 7 & 8, on hold for part. Week 9, got mower back, now working. Lawn 2.50 ft. tall now. What a mess. Cub Cadet brand has been cheapened by MTD to the point it is junk and the service after the sale sucks. I will never again purchase a Cub Cadet product.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 22, 2016

    After reading all of the reviews here, I actually feel much better. Still just as ripped off, but better. Anyway, I am with virtually all of these other reviews: do yourself a favor and do not buy cub cadet products. I bought a LTX 1046 VT lawn tractor with a 46" deck back in 2010. I have roughly 2 acres of mowable land on my lot. I have tried to mow this yard 8 times with this mower since I bought it. ALL 8 times something major on the mower has broken.

    On the first use I was going along and the front of the mowing deck dug into the ground and bent (but not catastrophically). I was so pissed. I wasn't even halfway through my yard on the first use and a major breakdown. Anyway, it turned out to be that the pin that holds the rod that hold up the front of the mowing deck just wasn't there. It didn't fall out (it can't). It just was never there. Then I noticed that one of the cotter pins that is supposed to hold up the back of the mowing deck was missing too!! This caused the deck to not sit flat, which apparently it does not handle well at all. I didn't have a cotter pin handy, so I used bailing wire to temporarily hold the back of the deck up so I could finish mowing and I found something to pin the front of the deck up as well. When I got done with this first mow (which was lucky) I tried calling on my extended warranty to get these missing items repaired and no luck.

    Side note: I bought the mower at Tractor Supply, and I paid $300 dollars for the extended warranty. THAT was a complete waste of $300. After the first time the mower broke, they refused to work on it, because I had made modifications to the mower. The modifications? I made the mistake of telling them that I had wired up a spot where there was a missing cotter pin. That was the modification. After talking to them for over an hour they basically let me know there was no way I could get the mower back into condition where they would service the mower under my extended warranty. It was the most amazing double talk I have ever experienced on the phone. I am sure their folks are trained heavily on how NOT to service anyone under that warranty. That is the last time I have done business with Tractor Supply as well.

    So, I finally got the correct replacement parts for the mower to put it into the condition it should have been when I bought it. They weren't cheap parts either!! Then the second time I went to mow, For reasons I cannot explain one of the blade spindles (the deck has two blades) broke. The housing on the thing just broke. The replacement was over $200. I didn't even try the warranty at this point. I don't have time to sit on the phone that long. In the 8 times I have tried to mow my yard with this mower, I have replaced 5 spindles. :)

    So, the 3rd time I went to mow, everything was going along great, and then I heard this awful sound when I was turning a corner. That was a trifecta breakdown. The weld on the one of the front deck wheels broke and the cheap plastic wheel and its metal frame went under the deck, the front of that side of the deck dropped of course, which caused the deck belt to get jammed in the deck pulleys (and thus shredded), and another spindle cracked for reasons I could not explain. Fortunately, the blades were okay. So, I re-welded the front tire back on. Waited forever for a replacement spindle to show up, and went and bought a new heinously expensive deck belt.

    The 4th time I took the mower out, the other front wheel weld broke (you would think I would have checked that, but of course I thought that had to be a fluke). These welds were basically rusted through, which to this day I still don't know how they achieved that little trick. I have never seen rust like that before. Eventually I had to reweld all of the wheels back on the deck. The deck is REALLY cheap metal, and apparently not coated underneath in any way. Nice workmanship!

    Long story short I have replaced, like I said 5 spindles and I have replaced the main deck belt 4 times. It takes a while, but you can finally beat reality into my head. So, after the 8th time trying to mow with this mower I gave up. My yard grows wild now as I have no way to cut it except a weed eater and I am not doing that over several acres.

    It's absolute insanity to me that someone can make something so badly and get this many bad reports and I still see their commercials on TV. I hope all of these negative reviews help someone else from wasting their money. The one bright spot was I got the VT option mower, which had the Briggs and Stratton engine. THAT thing has never failed and I plan on using the engine in a custom mower build when I get time to make it. I still use the Cub Cadet (after filling the constantly deflating tires with air, and charging the constantly depleting battery as others have mentioned) with a small trailer to help around the place. That motor in that thing is awesome. I guess that is why they don't carry a model with the Briggs and Stratton motor anymore. Either Briggs and Stratton decided not to do business with these morons (and give their motors a bad name), OR cub cadet couldn't have such quality in their otherwise complete crap mowers.

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    Reviewed May 19, 2016

    Purchased this 3500 piece of junk sltx 1050 mower. Nothing but problems, 200 hrs, transmission is garbage. There was a recall but mine doesn't qualify. Kohler engine is only good thing about this, but I guarantee they are used on more than Cub Cadet, or other mtd family mowers. If you purchase a cub, have some residual income lying around for pulleys, belts, blades, decks. Yes decks. These are thin crap too. Buy a Deere!

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    Reviewed May 18, 2016

    NOT WORTH $300 when they want to keep tractor for two weeks, the case with warranty service on my Cub Cadet lawn tractor. Tractor has 13 hours on it and the seat switch has failed. Now it sits at aswell's garage in Suffolk and the $300 extended warranty I paid to Tractor Supply isn't worth the paper it's written on It. Will take 2 weeks just to look at it. I called another service provider. They won't do warranty work on tractors they did not sell but can do the repair in 2-3 days If I pay for it. I should have bought somewhere else. What a mistake.

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    Customer ServicePrice

    Reviewed May 17, 2016

    This was the most expensive mower I have purchased AND the WORST mower I have ever owned. Cub Cadet's customer service is horrible but slightly better than the dealership where I purchased it. Small Engine Warehouse in Muncie Indiana is terrible, rude and just want the money. My mower has broken down multiple times every year. I have owned it for 3 years. I will never own a Cub Cadet again. The next mower I buy will not be bought from Small Engine Warehouse in Muncie Indiana! I wish I would have read reviews for both companies before I made the purchase. Steer clear of any Cub Cadet products. They will cost you headaches and money.

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    Price

    Reviewed April 30, 2016

    This Cub Cadet name is suck. I bought snow blower last year on 2/25/2015. I used only one time and today I try to empty gas but starter not working. Cheap cheap cheap. They ask me to pay $150 to fix. Don't buy this name.

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    Reviewed April 30, 2016

    Cub Cadet SLT1554 - Absolutely the biggest piece of junk I have ever purchased. The seat bracket broke, the bumper welds broke, the pulley rusted to the motor shaft and had to be cut off, both belts broke, the PCV valve rubbers rotted, the deck mandrel is bad, all the screws fell out of the deck cover, the deck hangs low to the ground and loads up with grass, the hood latch fell off and went under the mower deck, and the list goes on in under 250 hours.

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    Reviewed April 26, 2016

    Have had my Cub Cadet riding mower for about five years. Every year there is issues. Belts fall off, spindles always breaking. It's nothing but problems with the lawn mower through the whole year. Would never recommend this lawn mower to anybody.

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    Reviewed April 24, 2016

    I have a Cub Cadet LTX 1045 mower. The belt has way too much slack in it and I get so aggravated having to get off of it and put it back on at least 4 times when I'm trying to do something I used to love. Now it's a chore. Every time I see someone mowing I seethe with such disdain and envy. I'd rather have a push mower. I'm sick of this thing. I'm a single mama with a 1st grader and more than a lot in a subdivision and all this mower does is keep messing with me. I'm trying to eliminate the word "hate" out of my vocabulary. I DO NOT like this mower and to think I "treated" myself to this heap makes me sick. Don't buy one. Don't even take a free one. You've been taken and they're not your friend if it's offered.

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    Staff

    Reviewed April 24, 2016

    I ordered AND paid for the SC500EZ push mower OVER 3 weeks ago. The dealer has had no luck getting the mower. He's caught in a bind because it's Cub Cadet's fault. CC claims that the unit is out of stock! Imagine that at the beginning of the mowing season. Are these guys on vacation? The service person suggested that I buy another model!!! Give me a break. You want to buy American, but these guys make it difficult. To boot, when I try to send CC corporate a message, their system just stalls! Not the way to do business.

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    Reviewed April 22, 2016

    This is the worst mower we have ever bought. We had to replace the belt housing twice on our 2011 1040. The belts have to be replaced yearly. Battery only lasted 1 year and now the transaxle is out. We have spent up to 500.00 yearly on repairs. Terrible purchase.

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    Reviewed April 7, 2016

    I bought a cub cadet LXT1050 in 2011 and have already had to buy a new engine (Kohler). The first engine locked up after one season of mowing and now the new engine is in the shop costing $300.00 to repair. I was told that ALL the gaskets were leaking, oil was leaking all over the mowing deck. I would have to add at least a quart of oil every time I mowed (once per week) and now they are telling me the oil pump is also bad. This has been the worst decision on a mower purchase I have ever made. I will never buy another mower with a Kohler engine period.

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    Price

    Reviewed March 30, 2016

    I purchased a new Cub Cadet mower in 2013. It is not made well. The park brake is flimsy and has never been easy to engage. It already needs to be replaced. The spindle pulleys have to be replaced every season and may not last through the season. The parts are expensive to replace but seem to be made to wear out quickly. I paid $ 2,000.00 for this mower and it has been very expensive to maintain. I will not buy another one. Do yourself a favor and don't buy a Cub Cadet!!!

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    Coverage

    Reviewed March 23, 2016

    Purchased my LTX1050 Cub Cadet in 2013. I am very disappointed with the quality of Cub Cadet. With less than 50 hours it started breaking mowing deck belts. Cub Cadet reimbursed me for the repair after I complained because they did not want to cover this under the warranty. Mower is still breaking belts. The 50-inch deck is very poor design. This was the biggest waste of 1800.00 dollars I have ever spent. The mower only has 139 hours on it now. I will never purchase, or recommend Cub cadet to anyone. Live and learn, can"t even sell the junk.

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    Reviewed March 13, 2016

    The design is terrible on the 46" model 300, on 2185 tractor, gauge wheels are terrible and wheels and axles wear out fast, support welds break as welds are terrible. The same is true on the 50" deck on LT1050. I mean it needs to be recalled and money refunded as this has been going on since 1995 on the model 300, and for many years on the 50" as well. This is a damn shame, as we spend lots of money wanting to support an American brand even though it is a subsidiary of MTD products, who has lowered the quality of Cub Cadet by having too many models, rather than about 3 that are quality-made.

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    Customer ServicePrice

    Reviewed March 10, 2016

    Cub Cadet not what it used to be. Bought SLTX 54 inch. Same as the 50 inch they're selling now. Transmission went out less than 3 years. Was about 20 hours over warranty. Called Cub -- no help. Also their pulley system for deck cable to raise and lower deck junk...plastic pulleys on metal cables. Replaced pulleys three times. Very cheap setup.

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    Verified purchase

    Reviewed March 4, 2016

    Promotional financing was supposed to be 0% for two years. Cub Cadet accessed a 125.00 fee that I did not know about. Dealer did not inform me. After 6 months the battery would drain between mowing. Dealer look at machine could not find anything wrong, but when I took it to a non warrant shop they found that it was a voltage regulator which kill the battery. The final straw is their financing department. Never had so many problems which has led to increased fees. I will stay away from Cub Cadet from now on.

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    Customer ServicePunctuality & Speed

    Reviewed March 2, 2016

    I mailed our Cub Cadet monthly payment in plenty of time for it to reach them and be processed (it was the same as I had always mailed it - about a week before the due date). The next month, I noticed a $27 late fee attached to our bill. When I called about it, I was told that the payment reached them the day after the due date. I told them we mailed it in the same timeframe we always had and have never had a problem before with ANY of our payments. Plus we always paid at least double the amount due each month! They flat out refused to remove the late fee. I asked them if they were certain that all their employees processed payments the same day they arrived - or is it possible my payment had Sat on someone's desk for a day or 2??

    This Company refused to even talk to me about it. I filed one of their internal (complaint forms) and said that if this is the way they do business - by charging customers with high late fees unnecessarily and refusing to even discuss it - then I would be cancelling our card and mailing them the cut up pieces of it. The only reply I received was a short letter stating they had closed our account and it listed the payoff amount! Unbelievable! In our 30 years of having credit cards, NEVER have I been treated like this from anyone. Never again will we do business with this terrible company that has absolutely zero customer service!

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 28, 2016

    I purchased a model 1315 Cub Cadet lawn tractor in 1990. It has a Kohler Command 12.5 HP motor. The cost was $2000 delivered with a grass bagger. Yes, things have gone wrong: charging system coil was overloaded so I use a Sears starter. The belt brake fell apart after 18 years. The deck has rusted paper thin and black locust branches penetrate it. I have replaced 1 spindle bearing. Belts last for several seasons unless I jam a log between deck and blades and the belts get cooked.

    Was it overpriced? I thought so, but in reading your comments I am not so sure. The engine starts quickly and runs like a champ after 25 years but I think the deck will fold up because of thinness. I was about to buy a new one (I am almost 73) but the comments here have altered my thinking on that. Any suggestions on premium products for $3.5K or less? Time to get the 1953 Ford Jubilee fuel system cleaned up and insert a fuel filter. 135 cu.in. and 28 HP! Corporations have sucked the quality out of American products for the almighty dollar. They are NOT people! Just greedy zombies.

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    Coverage

    Reviewed Feb. 23, 2016

    I purchased this tractor in June 2015 and used it twice a month. The mower had 28 hrs on it when the drive belt snapped. I called the dealer who said the warranty does not cover wear and tear. 28 hrs to me is not wear and tear. I wish I would have read these reviews before purchasing a Cub Cadet. What a waste of 1500.00. Does anyone take pride in their products anymore or better yet stand behind them?

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    Reviewed Feb. 14, 2016

    2015 Challenger 70.9 miles on it. Oil leak where the drive shaft comes out the back of the motor. A $20.00 item. The part was ordered 3 weeks ago and no tracking #. It's sitting tore down for 31/2 weeks. Cub Cadet says made in America and massive dealer service. Well the dealer is great, just not as many as Cub Cadet says. These are made in China by Hisun and put together in Texas. Hisun re-badges these with about 15 different names. You get free financing for 3 years on these things. Good thing I did it. Because I am going to get a bad make on my credit soon if it's not fixed and at my home soon.

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    Punctuality & Speed

    Reviewed Dec. 29, 2015

    I bought a brand new 3 stage Cub Cadet for $1300.00 last year and only got to use it twice so my opinion on this product would not be accurate. This has been another mild winter in Iowa and used the snow blower once in November, and after one pass a pin broke. This can happen any time so I was not too upset but we just got 8 in. of snow on 12/28/2015 and I kept up with the snow for the most part. What upset me the most is the next morning to do a final clean up the auger would not. At first I thought it might be froze up so I heated the garage up yet it still did not work.

    I contacted the dealer in which I purchased and they said "check the belt out to see if it was still on", and after getting the protection shield off I could see the belt and it was broken. What upsets me is the fact that with the amount of use this product has been used the belt should not wear out. This has caused me to write this review and after this winter I am selling this Cub Cadet and buying a different model that can handle the work.

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    Price

    Reviewed Dec. 26, 2015

    Had this lawn tractor for about 3 years and I have to work on it every season. I have replaced the drive belt, the blade belt, pulleys and rewired the clutch. Right now I am trying to figure out why the blade belt will not stay on. Forget about taking it to the shop. I have heard too many bad stories to do that. This mower is not worth 1 star!

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    Coverage

    Reviewed Dec. 6, 2015

    I just bought a Cub Cadet at the beginning of mowing season 2015. I used the mower not more than 5 times less than 1 and a 1/2 hours. It caught fire from one leaf getting up above the deck of the mower and caught all the leaves on the ground on fire. It also caught the outer shell of the mower on fire. The outer shell or cover was so flammable it incinerated. I did flip the shell of the mower off as it burned. That action saved the motor for the most part. It did melt some of the plastic components on the motor. It was a design flaw that Cub Cadet know about that caused the fire. Instead of fixing the problem they just put a warning in small writing "May catch fire if you mow leaves so many excessive leaves." It should have said "Do not mow with mower anything getting above mower deck will catch fire."

    Poor design and when I have went to the Cub Cadet Facebook and told my story they delete my post. They do not even get in touch with me through Facebook. They act like it did not even happen. They admit to poor design but will not take responsibility for what damage the poor design does. I am a single mother in my 40, I lost my husband to cancer. My husband was the one who know everything about mowers not me. It's sad we are letting businesses put poor products out and put warning on them to make it okay that it hurts the American consumer. We have agencies getting paid to watch what businesses are putting out. Instead of making them make the product right they just put another warning on it.

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    Customer Service

    Reviewed Nov. 8, 2015

    Maybe 2 years old Cub Cadet, had to get a batteries in spring and now it’s November and I want to get the last cut in and new battery is dead. What is going on with this? Why does the battery keep draining? Can anyone help me with the answer? Very disappointed with my mower. Anyone else with this problem, let me know what you did and how to solve it.

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    Reviewed Nov. 5, 2015

    Where do I begin with the problems... I have a Cub Cadet LTX 1045. Had it for 3 years. Front tires always going flat every two weeks. The drive belt keeps coming off and hooking around the hydrostatic fan. The reason I figured out what was wrong. There are no fricking motor mount bolts to hold the engine forward. Who's the schmuck that put this together. The drive belt rubs hard against the steering shaft wearing the belt down and cutting through the shaft. STRAIGHT UP BAD DESIGN by Cub Cadet. What the ** is wrong with you guys. I say lawsuit or even a class action suit is in order. LET'S GET OUR MONEY BACK!

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    Reviewed Oct. 22, 2015

    My 94 year old father mowed the lawn a couple of days ago with a 3 year old Cub Cadet Lawn Tractor - LTX1040, after which time he turned the tractor off and within 2 minutes, the entire tractor exploded with raging flames and burned to a crisp bare metal. It melted the entire tractor down and scorched my father's barn, grass for a 25 foot diameter, and burned nearby shrubs. Unbelievable flash fire and my father was very lucky that a local township fire chief happened to drive by and assist shortly after the incident happened. Otherwise, the barn and perhaps my father would no longer be here.

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    Price

    Reviewed Oct. 18, 2015

    Your design is a pain in the butt. Just to change a drive belt I have to take most of the underside off. And when you're disabled and can't afford a repairman it's almost impossible and your replacement parts are way overpriced. Come on, fifty bucks for a steering sector. It's a machine stamped part, they probably make four a minute and the steel quality is too soft. I am disappointed.

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    Reviewed Sept. 30, 2015

    Do not I repeat do not buy a Cub Cadet riding Lawn mower. They are complete garbage. My parents bought this slt1554 riding lawn mower from a Cub Cadet dealer. Claimed it was commercial grade. Long lasting. This thing has been a lemon since it was dropped off. Since they have owned it they have had to replace the deck belt 13 times and now they are doing the pto drive belt for the 3rd time. It has gone into Cub Cadet service more than 25 times. It has issues like overheating after 30 minutes and shuts down. They come get it, keep it 3 weeks, say it's working and tested. Drop it off next day, go to mow, dies again in 30 minutes. The batteries drain. Will not stay charged, usually 2 or 3 needed each year.

    The tires come off the rims. Had 5 rims 8 tires replaced on this thing. The headlights shorted out during the second season. The safety switch under the seat has gone bad 6 times. They won't take it back right from the beginning... Biggest piece of crap ever made. The Kohler engine has plastic flywheels in the heads... plastic. Look online it's known as the self-destructing lawn mower engine.

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    Reviewed Sept. 22, 2015

    JUNK, JUNK, JUNK. Try getting ahold of anyone at Cub Cadet. Good luck. I bought this $2500.00 SLT 1054 yard tractor in 2011. Every year the belt destroys itself on the 54in. deck, $80 a pop for belts. Gee and no one knows how to fix it! Bad design, toooo much play for a long belt. TSC shipped it out and replaced a pulley and the belt twice. STILL FALLING OFF! Does CC have ** engineering. I guess so. I'm going to try and repair it myself, since no one else can. NEVER AGAIN CC, I'M SPREADING THE WORD. I will never buy CC products again. Signed, VERY PISSED. P.S. They discontinued the BLADES, and it leaks oil, 81 hrs on the motor...

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    Customer Service

    Reviewed Sept. 19, 2015

    I spent $3,500 for the LTX1046 tractor, snow blower, chains, and weight kit, and 4 year extended guarantee. I'm 71 years old. This is more than I have spent over my total life for lawn mowers and snow blowers, total. I got tired of fighting 35 year old John Deeres, where you need tools and help to do normal things like change from the mower to the snow blower, or even change belts. It is nice that you can change belts without pulling the mower deck, and do it without tools. With a Deere, you need to actually remove the deck from the lawn mower, then use tools to get it apart, then need help, or a PortaPower to remount it. Mounting the snow blower on the Deere is a major vocabulary exercise and you can't do it alone. The Cub Cadet snow blower goes on easy, without tools, and by myself.

    Unfortunately, the damn tractor is a total piece of crap! I like the step-through design. Unfortunately, you idiots put the key down where my knee gets ripped open. There is a big, flat dashboard beside the steering wheel, where you could put the key out of the way. Didn't your idiot CAD operators ever actually get on one? About 3 weeks into ownership, the pulley for the belt drive fell apart. The weld came off the bearing. I have a 4 year guarantee, right? I took it to the dealer, who happens to be the first one on the list when you go to cubcadet.com and put my zip code in. They had a bunch of those decks in the shop with the same problem. Took them 10 days to fix my deck. Hey, morons, maybe you should stock this part.

    Continuing problem has been the second start. I had to charge the battery to get it started the first time. If it quit out on the lawn occasionally, it would restart, but I usually had to recharge the battery to get it running again. I can't tell you how many times I took the battery to the dealer, who said, "It's low on charge." Well NO FRIGGIN' **, SHERLOCK!!!. That is why it won't start my damn tractor. This last time, it just stopped running too far for me to get an extension cord out to it, to charge the battery, so I pulled out the little lever to disconnect the hydrostatic system, and went and got my truck to tow it back to the shop. It didn't release it. I made two tracks where the tires dragged on my asphalt driveway.

    I called the dealer and told them to come get it. Part of my 4 year guarantee -- they come get it and deliver it. It was 3 days and 2 more phone calls before they showed up. It has been gone for 3 weeks. They claim that they are still "waiting for parts." Dammit, I have 60 year old cars that I routinely get parts for from NAPA, Carquest, Auto Zone, Advance Auto parts, and the worst they have ever done was 2 days. Usually, it is tomorrow morning. Supposedly this is still in production and you can't get parts for it? BS, BS, BS!!!

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    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed Sept. 15, 2015

    I have a Cub Cadet tiller that we paid $600 in March 2013 and every season (spring and fall) it has been back in the shop with a 2+ week wait for warranty work. This season the wait is 3+ weeks so Cub Cadet offered to ship the parts to us so my husband could install them and do the work with no compensation for his time from Cub Cadet. They are not even willing to pay him what they would have had to pay the shop. The wait time at the shop is so long because many shops in our area quit selling Cub Cadet or doing warranty work for them because their products are NOT high quality.

    Cub Cadet customer service telephone menu is incredibly long and tedious. 5 menus you have to decipher and then get transferred to "advanced technical support" where I got no satisfactory resolution from "Phil", supposedly a supervisor. Why does a $600 machine need warranty work twice a year during the first two years? The axle seals on both sides leak oil all over the floor of our shop and now this year in addition the cable that engages the tiller blades broke.

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    Reviewed Sept. 15, 2015

    LTX Riding Lawnmower - Since I have bought the mower I have replaced countless belts. I pulled the deck off and placed it on my workbench, and spindle was cracked. I ordered replacement part and replaced the original spindle. Upon inspection of the original spindle which included a zerk fitting for greasing (which I routinely did) there was no hole on the inside of the spindle which would allow the grease to flow into the spindle. The belts, I give up!!!

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    Reviewed Sept. 14, 2015

    Is there anybody that has a Cub Cadet model gt-3200 with differential lock? I have this model and have had the lock in the differential go bad twice and then the second time took out the hydrostatic drive.

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    Reviewed Sept. 7, 2015

    LTX 1050 lawn mower - I am very disappointed in this machine. The belt has been falling off repeatedly, breaking. The deck fell off due to poor assembly. The blades kept breaking and/or dislodging from the machine causing a severe safety hazard. The warranty at the time was still good but they refused to take the lawn mower back, so, I now have a very annoying lawn ornament and my grass is almost 5 feet high. I cannot afford to buy another one at the present time and it's infuriating.

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    Reviewed Sept. 4, 2015

    On Aug. 22, 2015 took 2011 GT2100 50 in. garden tractor to repair shop in Campton Ky. According to Cub Cadet both drag link parts will not be in warehouse till September 18 or after? Have tried to locate the parts on internet businesses and can't locate even aftermarket parts as unit is not under warranty any longer. Now have multiple acres of land and family yards to do and getting higher and has caused me financial loss as well. A company as big as Cub Cadet should have an idea of parts on hand and know to keep at least a certain number on hand. As this company and others get bigger and bought out they only get worse for parts and service.

    As I attempt to mow multiple acres with my self propelled Cub Cadet mowers which will not get finished I will absolutely not ever again buy a Cub Cadet when I replace mowers. I was planning to replace in the fall but the only thing I can say is a week or two to get parts or a mower fixed I understand but this company does not care and when it exceeds two weeks and could be 30+ it is not going to try to keep parts and is saying we do not care if you buy one from us again. Especially with about two months in season and by the time the GT2100 comes back the grass will be so high it will have to be bush hogged or get a herd of goats.

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    Reviewed Aug. 26, 2015

    BEWARE! Of Cub Cadet and their warranty. On 6/25/15 I bought a Cub Cadet 22 inch string trimmer, model # 25A-262756. I used it 4 times to cut down grasses on about acre. On the 4th time the machine seized up and the entire cutting head fell off! After discovering that the nearest warranty service dealer was 175 miles away, Cub Cadet agreed to send me to another dealer and gave me a reference number to give them so that they could be paid by Cub Cadet for the work to repair the machine. Upon inspection the dealer told me that the cause of the problem was a non-warranted part - the skid plate.

    If you look through the manual that comes with the machine you will see no mention of the skid plate as a non-warranted part, for instance like a spark plug, fuel cap, wheel, etc. In fact there is no mention of it all. And if it wears out after 4 uses I think that ought to be mentioned in the owner's manual so that one can be on the look out for wear. Long story short: Cub Cadet has said "tough luck." I am out $300+, but I have a good, almost new 159cc engine and a lot of scrap metal. Don't buy this thing - you'll be sorry.

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    Price

    Reviewed Aug. 23, 2015

    Cub Cadet gtx 2000 - bought this lawnmower new 0 hrs. Now 94 hrs. year 2013 it's been in the shop more than mowing. Whenever you shut it off it diesels and back fires - sounds like a shot gun going off and runs backwards. The deck is a fabricated 48 inch cut. The deck bearings keep burning out. It also has burned up 5 deck belts. The factory blades are cheap not like the older Cub Cadet harden ones and the replacement ones are no better. The new Cubs are built bad. Cub Cadet is cheap built. The new makers are looking for a fast buck not quality like the old Cub Cadet. I've owned Cub Cadet for 30 years this is my last. It's heading for the shop again. Deck bearing busted and flew off and hit the house and the Kohler motor is burning oil and overheating. I want a refund.

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    Reviewed Aug. 21, 2015

    Bad motor on Cub Cadet mower - The head bolts vibrated loose and cracked the block, motor shot. Talk with TSP and a mechanic they said that should never happen. Not very Happy.

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    Reviewed Aug. 15, 2015

    17.5 hours on tractor and transmission seals leaking at both axle shafts. Under warranty however tractor is only 1 year old and has only been used about a dozen times. No reason for the transmission to be leaking at 17.5 hours of use.

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    PricePunctuality & Speed

    Reviewed Aug. 12, 2015

    My husband and I purchase a brand new Cub Cadet at the end of summer 2012. We paid over $3000 for this machine. We used it 3 times that year since it was so late in the summer and stored it away for the winter. The following year we mowed one time and the deck belt came off and broke. My husband purchased a new deck belt for $80 and put it on himself. Again, 3 months later same thing happened. We ended up parking it for the rest of the year. We used it a handful of times again in 2014 but ended up blowing another belt mid year and parked it again.

    In March 2015 we took the unit to the business we bought it from (Woods Sales & Service in Black River Falls) and had them fix it and take a look at the entire machine to see what is wrong since 3 belts have blown on a brand new mower. $273 later the mower should be working good. NOT!! Made it until July and again the belt blew. CANNOT STAND THIS PIECE OF JUNK. After much complaining and even crying they fixed it for free but wanted to charge another $255. NEVER BUY ONE OF THESE PIECES OF JUNK.

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    Cub Cadet Company Information

    Company Name:
    Cub Cadet
    Year Founded:
    1961
    City:
    Cleveland
    State/Province:
    OH
    Postal Code:
    44136
    Country:
    United States
    Website:
    www.cubcadet.com