
Cub Cadet Reviews
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About Cub Cadet
Cub Cadet engineers, designs and builds outdoor power equipment using high-quality components sourced locally and globally. Through a dedicated and extensive network of dealers and retailers, Cub Cadet delivers a full line of high-performance power equipment and services that cover all aspects of grounds care for professionals and homeowners. Its products include four-wheel-steer zero-turn riders, lap-bar zero-turn riders, utility vehicles, lawn and garden tractors, specialty turf products, battery- and gasoline-powered handheld and chore products, snow blowers and more. Based in Valley City, Ohio, Cub Cadet is recognized worldwide for its legacy in engineering excellence and its dedication to designing for the people who depend on the company's equipment.
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Reviewed Aug. 2, 2021
I am a overall satisfied customer with the Cub Cadet. It’s easy to start. Handling the control handles are smooth and easy. And I get a even cut every time. I live on an acre and have to mow in the summer once a week and sometimes twice. It takes no time at all to get the job done.
Reviewed Aug. 1, 2021
GREAT LAWN MACHINE, it's tough, really cuts neat and fun to use. Sorry I can't say enough about it. I love it, unfortunately mine finally gave out and I can't afford another. I can't work and I'm disabled. My poor wife has to cut the grass in front and side of the house with a push mower and she is 70 years old. We don't cut the backyard now. The lot is 1.07 acres.
Reviewed July 31, 2021
I purchased a Cub Cadet 50 in cut riding mower last year. I love it. I just do not love tbe cost of blades for this mower. It cost almost $85.00 for blades. The original blades did last one season. The mower handles and maneuvers like a champ. I would recommend this mower for anyone with a very large yard. It is an awesome Mower!
Reviewed July 30, 2021
My Cub Cadet was easy to maneuver and cut the grass evenly and best of all it mulched the clippings, so it was easy to clean up afterwards. I only have 69 hours on the mower and it has not failed to meet my needs. I bought the mower from the Home Depot and made interest free payments to make my purchase. The mower looks as good now as when I got it.
Reviewed July 29, 2021
Purchased a Cub Cadet riding mower in 2013. Have had nothing but problems with it. Have had to put in more than $1000 in repairs and that's with people who don't charge a fortune for repairs. Why aren't machines made like they used to be? Our old mower was at least 20-25 years old when it finally bit the dust.
Reviewed July 22, 2021
My Cub Cadet rider mower has been in the repair shop for over 3 months waiting for delivery of a spring from Cub Cadet. It can't be fixed until the repair shop gets the spring from Cub Cadet. I contacted Cub Cadet Customer Service and all they told me was they are working on finding new/other sources.
Reviewed July 17, 2021
So we got a Cub Cadet rider mower 4 or 5 years ago maybe. We did call them about the problems we are having with it and they said to bring it to them. I have no way of getting it there. One one was able to help because I needed to bring it to them! I had John Deere rider mowers but thought I would give this a shot. NO. NEVER AGAIN! I will NEVER get this MOWER again. Save some Money and get a JOHN DEERE. This has been one problem after another. We have just about replaced everything but the engine still not working right. I'm just sick of place that take your money and leave you with crap. We have been having starting issues after we had it for one year! I have never had a problem EVER with my JOHN DEERE. So I guess I'm going to have to go buy a JOHN DEERE now. Just tired of wasting money. NEVER NEVER AGAIN. PLEASE don't WASTE YOUR MONEY!
Reviewed July 9, 2021
There is a breaded cable that lifts the mower deck and positions it at the appropriate height for your yard. I have replace both of these beaded cables every other year for the past 15 years that I've owned the mower at a cost of $20 from the local Cub Cadet Service Center. The service center said that Cub has known about this issue since these mowers have landed in the showroom and CUB WILL DO NOTHING ABOUT A RECALL OR REDESIGN THE LIFTING DEVICE. Be advised that if you have one of the older mowers this will be a routine failure. I took the breaded cable to a machine shop and had them make an identical part out of steel which works great. Cub Cadet should have done this when they first learned of the problem, but as other have indicated, they claim no responsibility for design failures and broken parts.
Reviewed July 8, 2021
Mower had 70 hours on it when Kawasaki 1000V engine started shooting fire out muffler and extreme blowby of oil out dipstick. Cub Cadet refuses to replace the engine. This is a $17,000 mower with 70 hours. Been in the shop all summer. Going back to John Deere.
Reviewed June 25, 2021
I bought a Cub Cadet riding mower because I thought it was a quality mower and that the company would stand behind their product which they do not. I got it in August of 2020 and the second time used it this year the steering started skipping and wouldn't turn so I called the local dealer and was told they could pick it up from my house for 50.00 and another 50.00 to bring it back. So I got a friend to take it to them and after four days my wife called and they told her the steering shaft was bent from abuse and was not covered under the warranty and would be 150.00 to repair. So when called to see when it would be ready and they told me a factory rep looked at it and said the heavy duty part was going to free but we had to pay for the service 150.00 when I got it back there was a different part replaced so I'm not really sure what is going on but I do know I will never buy another cub cadet.
Reviewed June 9, 2021
Purchased new Cub because it would mow 4" high. It has the mulching kit. It throws grass in my rock landscaping, rattles like it will fall apart, tears up the grass. Cannot turn as a zero turn for the previous reason. My old one could turn on a dime, mulch grass perfect. The new ZT1's tires push down grass and I have to overlap to get that mowed. Leaves grass all over the lawn and narrow strips un-mowed. I would love to have my money back and my old mower. I purchased it from A to Z Rental in Pekin, Illinois. I have complained but have not gotten much response. I will be going there this week. If he won't do anything, I will have to go after the company.
Reviewed June 1, 2021
Last year (2020) purchased a new Cub Cadet zero turn mower. This year the throttle cable assembly failed. Was told that the service center would have the cable in 3 weeks (5/28). Told today it "might" arrive on 6/30, now looking at 7 weeks without a mower.
Reviewed May 3, 2021
WE INVESTED OVER $4000. An electric ride on cub cadet. Had quirks, like a sticking pedal, had to be quick to avoid racing into a tree or over an embankment, were told use WD40. Did not work they adjusted it. It stopped working we did not have it more than a few hours, took a month to troubleshoot, and calling the company did nothing. Our dealer in Union Maine had to await a part to diagnose, then told us it was not covered by “best warranty in the business”, blamed mouse damage, brand new mower. They finally got it working (after loaning us their mower when lawn got out of hand, and the ticks). But it was not charging. Winter came, we had it under cover. The charger light did not come on. They came and got mower and charger. Charger is defective. They do not have another one as the new models are different and will not work on our mower. No idea when the company will send out a new charger. We are stuck.
Last year we pleaded, and ultimately were upset with the apathy of cub cadet and the local dealer we bought it from, they refused to refund us for this expensive mower which we have now used under ten hours. We tried going through AG office. We are stuck. This is one of the worst investments we have ever made. There are design flaws. It is overpriced. Will never buy a new cub cadet, or any product from Union farm equipment again, really sad to say.
Reviewed April 29, 2021
I want to work for your company. A moron could design a better bagger than this. I've had it for the 2nd season and all the plastic clips have broken off. I've not hit anything. The bagger is next to useless. If that's what your quality control is about I want nothing to do with Cub Cadet. We paid $600 for it and it's not worth $100.
Reviewed April 10, 2021
Updated on 04/19/2021: This is an update to a review posted on April 10. Today (Sunday) when I attempted to start my electric mower, I heard a loud pop and then a strong electrical smell. I quickly turned it off, and ran like hell away from the electric mower. I feared either a runaway fire or an explosion of the lithium iron battery pack. Thank God it did neither. The mower is less than a year old. Multiple problems have been registered with both the dealer and Cub Cadet corporate over the past 11-1/2 months, and all I ever received from the dealer was "everything checks out, no problems found". Draw your own conclusion.
Original Review: I have owned a Cub Cadet CC 30e for 11-1/2 months. I have experienced repeated electrical problems in this period of time. Mower just going dead after mowing for 5-15 minutes (multiple times), unable to restart the mower for 15-20 minutes after it goes dead (multiple times), unable to turn on the mower deck (multiple times), and unable to charge the mower most recently - the LCD display would not display a charge status (display blank) and then the mower charge LED indicators which show the level of charge completely shut off. Of course, the Cub Cadet dealer always says "can't reproduce the problem, gee we just don't have problems with this electric mower".
I am extremely frustrated and upset with both the dealer and Cub Cadet. Filing a case with Cub Cadet corporate support to report these issues was completely worthless! And the final straw, the dealer has had my mower for three days, and they just told me on Friday "we can't get the mower back to you until Tuesday of next week" - leaving me without a mower for almost a week. Neither Cub Cadet or their dealers stand behind their products, no matter what they may say. My recommendation - absolutely do not even consider buying any Cub Cadet product.
Reviewed April 8, 2021
Bought this turn lawn mower at Tractor Supply. We live in a rural area. They did not tell us in order to keep the manufacturer warranty we would have to figure out how to transport this item 45 miles away if something went wrong and of course it did 1 week after we bought it. Key switch went out. Manufacture company did nothing and did not let us know that they don't make that part number so I had to go on Amazon and find a replacement so hopefully it works. All I have to say is ask a lot of questions when you buy something as expensive as this mower was. Cub Cadet should do something but yes they will but you figure how to get it to a shop which will cost you to take it in and get it back to your home..not a happy camper customer. Just want people to know what to expect. I got more information from a shop than I did from cub cadet manufacturer.
Reviewed March 18, 2021
Purchased the Cub Cadet XT1 lawn tractor from Home Depot on 05/03/2019 with a "2 yr MFG warranty" for $2026.36 after taxes. The warranty is a joke. Six months ago the Koehler engine wouldn't turn over. I quickly discovered it was not the battery. Not having a way to transport the unit to a repair shop I googled a possible fix and called a repair shop.. I was told the the problem was common for Kohler engines and I could take the top cover off the engine and manually crank the engine to get it past the spot it was stuck at. The problem got increasingly common and I got tired of having to crank the engine like a model T.
I rented a trailer for $35.00 and took the unit to a local repair shop that covers Koehler warranties. After 2 weeks at the shop I got a call from the repair shop. Was told the valves needed to be adjusted but according to the repair man and Koehler service manager the work was not covered under the pathetic 2 yr MFG warranty. Even though it is still under warranty I have to pay for the valve re-adjustment. Not only that I have to rent another trailer for $35.00 to bring it home. Needless to say I am livid. Kohler engines are not recommended under any circumstances.
Reviewed Feb. 5, 2021
Jeers to really awful customer service at Cub Cadet. Had a snow thrower just over a year old and it already needs a carburettor and they will not cover it... They said it was bad gas, but it's poor design. Too bad... Another brand bites the dust... Avoid any new units if possible!
Reviewed Feb. 3, 2021
I bought a 3 stage snow blower from Cub Cadet in November to prepare for the snow season, and come the first snow of the season, I got my snow blower out and the augers stopped working after 2 seconds on hitting the snow, after multiple calls, and trying all the troubleshooting tips. The snow blower is still not working, and I cannot even get the dealer to come out for a whole week and cub cadet washed their hands off the whole transaction. Now I'm snowed in and trying to buy a proper snow blower to rescue my situation, while the brand new cub cadet worth $1,400 is sitting in my garage. This company, their products and their dealerships are a SCAM!!!!
Reviewed Jan. 2, 2021
3x snowblower quit after 1 season. When I moved to New Hampshire I brought with me a 27 year old snowblower that had carved a swath through nor-easters from Upstate NY to NJ. I mourned its passing, but I was optimistic about the new machine I was getting from Cub Cadet. Boy was I wrong. The millennial garbage they make nowadays can't even hold a candle to the power equipment of yore. After waiting a week to get the shear pins required everytime wet snow ices up the blades, I found out about cub cadet's legendary capacity for flooding when primed as instructed... Which left me hand shoveling my driveway again in the second snow storm of its second year of operation.
As we got into the 3rd snowfall, wet and heavy, I set out with a pocket full of shear pins to handle the drive before it got cold and turned my driveway into a skating rink. Then as I unclogged the snow blower for the third time, after replacing the SECOND set of shear pins; a burning odor crept from the machine. Shear pins intact and now clear of snow the blades spun no more. Ugh, what did I expect from a modern -nancyfied snowblower that needed shear pins to coddle its substandard engineering and power? Maybe to live longer than a hamster... Don't buy it. Get yourself a rebuilt dinosaur, or pay to have your old one repaired. You might get another 10 years out of it, which will be 7 or 8 more than with a brand new one.
Reviewed Nov. 15, 2020
Customer Service is terrible! No certified repair shop where I'm located, they just brushed me off. Too bad we can't help you! Unbelievable. They were rude and simply didn't care. Nothing more to say...
Reviewed Oct. 20, 2020
I would not purchase any product from Cub Cadet. I had purchased this mower from Tractor Supply. The transmission went with 140 hours and Cub Cadet was very difficult to contact (no email, chats on their website disconnect you, wait times were hours on their phone number). Yes it was out of warranty but for a $2,900 machine with such low hours the transmission should never go. They had NO interest in keeping me or for that matter anyone as a customer. Poor product and even poorer customer service. Never again!
Reviewed Oct. 6, 2020
My wife and I bought a new Cub Cadet XT1, LT42" in March to mow our own lawn with instead of paying someone else to do it for us. The first few months it would sputter and die showing low battery. So I bought a battery charger for it and charged it up..so I thought. Finally got fed up with it stalling and not being able to start it sometimes for days. I called the extended warranty number In July, and was referred to a "licensed" Cub Cadet repair shop near us. It sat at their shop for three weeks while they tried to figure out the problem.
I called the Cub Cadet number to find a different repair shop and got a different "licensed" Cub Cadet repair shop number and called them. They would need to pick up the mower from my house, so I called the first small engine repair shop and asked them to bring it back so I could have a different small engine repair shop pick it up. They delivered it a few days later, and I called the second shop to let them know I have my mower back. We went back and forth for about two weeks while they called Cub Cadet to find solutions with out having my lawn mower in the shop.
Meanwhile, I still can not get my lawn mower to stay on. Mid August (17th) comes around and the second repair shop picks up my lawn mower where it has been sitting while they try to figure out what is wrong with my mower. It is now October 6th and they are waiting on a part that may be delivered as soon as October 28th. In the meantime, I have been paying my neighbor to mow my lawn that I should have been able to mow my self.
My one hundred percent dissatisfaction is based on the first and only time I have purchased their product, and my poor experience with Cub Cadet is two fold. First is a poor quality product, and second is that the certified Cub Cadet small engine repair shops have yet to repair a product they sell. I understand that they are part of a system events, and that system needs adjusting. Particularly in a parts department where they do not have the part in stock. Which brings me to another point. If Cub Cadet does not have the part in stock, then either this is such a common problem that they have run out, or the parts department does not know how to keep parts in stock. Aside from all this, I have a great used lawn mower for sale with only about twelve hours of use on it if any one is interested.
Reviewed Sept. 14, 2020
Have not had any issues with this mower. I recommend it highly. I use this mower 2 times a week and it has performed great. I like the deck cleaner that is built in on this mower. Cub Cadet can be very proud of this mower.
Reviewed Sept. 8, 2020
Just like I said bad management. Well I was on the phone for over a hour. I don't know what more can be said about a organization this big and have such a mismanagement customer service. I will never buy anything else from Cub Cadet.
Reviewed Sept. 5, 2020
This is a zero-turn mower with a 46'' cut. plenty of horsepower. Handles twice as easy as a regular riding mower. I have lots of trees and by the time I finished mowing with my old mower I was worn out and not done sometimes at the end of the day. Cuts my mowing time almost in half!
Reviewed Sept. 3, 2020
The Cub Cadet has been great. I mow an approximate 1/2 acre lot. The handling is great. The ease of use is really good. The cut is very good. Starting and stopping and the many safety features are great.
Reviewed Sept. 2, 2020
The Cub Cadet is easy to use, comfortable, and easy to maintain. It does a fabulous job cutting the grass. We especially like that it is 100% American made. It's big enough to do the job, but small enough to fit into the garage. The lawn has never looked better, and in about 1/4 of the time it used to take mowing with a push mower.
Reviewed Sept. 1, 2020
It's been a work horse with no problems after 2 full years of use. It's a 54-in fabricated deck it covers a lot of area quickly. The fabricated deck is heavy and well built. It starts every time and runs very well. I have two acres one of which is pretty rough and it handles it well. One thing I really like about this mower over other mowers I've had is the deck. It has a range from low to really high, over four inches high. It cuts smooth and even. As for the engine I've never had it lug down in any high grass. At this point in time I'm really happy with this mower.
Reviewed Aug. 31, 2020
First of all, they use a chat bot that is the most frustrating and incompetent thing in the world. The website lists several parts for the same model, one of which is incorrect but no person can tell you why. Because they work from home and they have no knowledge of the product they are asked about. Unfortunately the chat bot is better than Vanessa or her supervisor Phil who do not give a crap about customer service. Vanessa would not connect to a supervisor, instead she transferred to another customer service rep, 3 hours later a supervisor has not called and had to call again in order to finally get a call back which was nothing but the same arrogance as Vanessa. No wonder the people he is supposed to supervise have an attitude when he himself has very poor customer service attitude.
Actually the supervisor hung up with his last words being, "go to our competitors". Don't mind me if I do! With this customer lack of service and this incompetent attitude I will never own another product by this company. Shame on them! Based on this experience I would not trust their customer service to flip a pre-made frozen burger after this horrible experience. No wonder their rating is so poor.
Reviewed Aug. 31, 2020
I have owned three Cub Cadet lawn tractors and have found them all to be reliable and up for the task. I mow approximately one full acre of lawn. My current model has the Kawasaki engine and it runs exceptionally well. It seems the turning radius has been reduced on this model also.
Reviewed Aug. 30, 2020
Great, fast, economical machine, does a great job in no time, My lawn comes out perfect & manicured, No troubles with the Cub Cadet machine, I highly recommend to all, priced right, easy to handle, Cuts the lawn picture perfect, no issues with the Cub Cadet Lawn Mower, love it!
Reviewed Aug. 26, 2020
I brought a Cub Cadet off of their online site and chose the pickup at dealer option. The dealer I chose was one of the only ones that I could pick it up in 1 day. I reached out to the dealer prior to completing my purchase to ensure they had my model on hand, and again after completing my transaction to ask how the process works. A gentleman explained that he never done this type of transaction but he believed that the lady that works the financial side does. I called back the next day and was told that they see the transaction and was waiting from something from Cub Cadet to show everything was good. No problem, so couldn't get it that day. I called back to the dealer on the day that it was supposed to be ready for pick up (according to the email from Cub Cadet). The gentleman told me that the lady hadn't let him know if authorization had been sent to them and she was on lunch break, but he would call back when she returned, that was about noon.
I still hadn't heard anything by 3pm and since they close at 5pm I called the customer service number on the Cub Cadet site to figure out the issue. The only thing the guy could tell me is "we can't see the issue so you have to go through the dealer", I asked to speak to a supervisor and he said he just talked to his supervisor "and they can't see the issue" talk to the dealer....
I didn't pay $7,800 to the dealer. "I Paid it to you" so if a customer that paid you money has an issue don't pawn it off to someone else. Ensure that your customer's experience is satisfactory from beginning to end, not just after you collect payment from me.... What should have happen is someone from Cub Cadet should have reached out to the dealer to find the break in communication and resolve the issue there.... Or the finance lady at the dealer should have called instead of waiting for something that's obviously not coming. Well after talking to Cub Cadet I reached back out to the dealer who ensured me that he would call me back before the end of the day to let me know what was going on... Crickets...They are now closed for the day cause it's after 6pm and I still haven't heard anything back from them, and worst of all still no $7,800 mower that I already paid for.
Reviewed July 28, 2020
Frame Design Flaw. Steel is not thick enough on the front frame assembly. 3 months old and it cracked completely in half and broke all the welds. 30 days have gone by without answers from Cub Cadet regarding warranty. I understand things break down but there but not like this on a machine with only 90 hours.
Reviewed July 26, 2020
Cub Cadet blade spindles are sealed preventing lubrication. Catastrophic failure is eminent by design. A very poorly engineered product. ALL cutting decks require seasonal lubrication for smooth operation and reliable dependability. Our government should really start regulating manufacturers products in order to protect consumers from this kind of "junk". To Cub Cadet engineers: Really? I mean come on. This is negligence at its worst regarding engineered quality. People deserve better for their hard earned money. This "ain't" right!
Reviewed July 21, 2020
I own a 3 year old ProZ 500 professional series mower used for our residential property. We have had the mower professionally serviced every year at a certified Cub Cadet dealership and have less than 250 hours on the machine. We take impeccable care of our mower and expected to get a quality product built to last. That's not what we got. Every year we have had issues with fuses needing to be replaced, a minor thing but still a nuisance. This year, we had it serviced and after mowing one time the next time the left lever went out. Per the service center the transmission hydraulic pump is bad which they said "should never happen". We are 2 months outside of the warranty and service said we should call to try and have it covered because it is such a major part and should not fail.
We spoke to Cub Cadet's representative who was rude, condescending and basically said it is outside warranty so too bad. This is a major part failure that will cost almost $1500 to repair. If this fails after 235 hours how is this "professional series" meant to be used if someone wanted your product for a lawn business or a very large property, it's not. So what I gather is they build a poorly crafted machine, not meant to last and then don't stand behind your product. Frankly, this is why people don't buy American products. My neighbors with Kubota mowers aren't having these issues. They have great mowers and apparently good customer service. I will never buy a Cub Cadet again and wouldn't recommend one to anyone.
Reviewed July 6, 2020
I ordered parts for my ST-100 string mower and after several weeks I was contacted by someone who told me that he received my order by mistake but he called and let the company know what had happened. I waited a couple of weeks to see if the company would fix the problem on their own. No surprise, the did not. Customer service is only available Mon-Fri 8:30 to 5:00. I’m in Washington state so with the time difference that means that they close by 3:00. I started calling them at 10:50 am and waited on hold for an hour before I was disconnected.
So I called back and waited 1.5 hours before I was disconnected again. While on hold a recording said several times that I could also contact them online. I went online and requested a chat- I was told there were 58 people head of me so I waited 2.5 hours for my turn. Them the live agent told me that they couldn’t help me (I had to call in) and when I tried to object to just being dismissed after 2.5 hours, the agent disconnected me. I’m back on hold again with my phone. I first started waiting on hold at almost 11:00 and it’s now almost 2:00 and I am still on hold. All this because they made a mistake. So I either get nothing for my $50 order or I give up a whole day on hold. I am very dissatisfied.
Reviewed June 25, 2020
Came brand new with front fender broken and a bent blade. It had scuff marks all over it. I was able to buff out most of that. But how am I supposed to cut grass with a blade bent over an inch. The busted plastic is also very aggravating.
Reviewed June 16, 2020
Placed an order on 6/5 by phone, paid at that time. Did not get a receipt or confirmation but CC was billed. Contacted on 6/11, after 2 hour hold, for tracking info, it was not shipped yet and I was billed a second time on this date. After another 2 1/2 hour hold I got someone on the phone that said "it was delivered today and left at your door by USPS". This was a fabrication, as I know it was not. I was outside in my garden all day including the time of said delivery. He stated he was "going to confirm my information" and put me on hold AGAIN. I held for another 30 minutes then I get an automated voice ask me to "rate this customer service call" so essentially he hung up on me.
I called back and held on another 1 hour and also went online at the same time and tried to get through their "live chat". I was number 40. During the initial setup for the live chat it asked me a few questions, one being my order number. When I put my order number in it said it was "cancelled". Imagine my surprise, that not only have I been billed for an item twice, it has been cancelled without notification! The only time I received an email is from the 6/11 conversation when I had the rep stay on the line until I received the receipt and confirmation from 6/5. I would say stay as far away from this company as possible, I can not imagine if I needed a part how long it would take to get help.
Reviewed June 7, 2020
I ordered a lawnmower from Cub Cadet and a few days later received a suspected spam email from a Philip F. that said “YOUR ORDER FOR ** HAS BEEN CANCELLED DUE TO LACK OF INVENTORY. PLEASE CALL 800-269-6215 WITH ANY QUESTIONS ref:**.” When I googled the phone # it was for MTD Products who owns several brands including Cub Cadet. I could never get through on that number, and when I tried their chat, I was disconnected after a while. I eventually got a reply from contacting them on Facebook and they confirmed that my order had been canceled. Why would Cub Cadet advertise a particular lawn mower on their site and give me a confirmation if they didn’t have that item available?
Reviewed May 22, 2020
Bought a riding mower, 4/24/19. Kohler engine. It has about 18 hours on it, and a full tank of gas leaked out of the carb all over the garage floor. You can NOT get a real person anywhere, tried the online chat, it doesn't work, no link opens. Tried typing in my zip code, it gave me a result in Texas (3 times). I live in Pennsylvania. I'm an older woman, no truck. I can't even take this anywhere. What good is a 3 year warranty when there's no one to contact? I will never buy another Cub Cadet, and will not shop at Tractor Supply again, either.
I'll certainly make sure no one I know does either. 2 weeks, never a real person. The one phone # I got from Kohler (again, automated) for service, the man who answered said they don't even do this. I'm currently dealing Customer Solution from Tractor Supply. The girl on the phone seems great. I hope she can get somewhere. Why didn't they give me this # 3 weeks ago instead of pushing me off????
Reviewed May 11, 2020
I purchased this mower on 05/01/2020 and it was delivered on 05/06/2020. I have been trying to reach CubCadet for over a day now, to return this mower. This is a very rough riding mower, my husband's back hurts today after mowing our yard. I cannot get anyone to answer the phone. Any help would be beneficial.
Reviewed April 29, 2020
Bought a brand new zero turn in May 2019. Used it one season and stored it in the shed for one month. In April 2020 it started running rough after cutting the yard a few times so took it in for repair. They claim it’s bad gas and motor needs rebuilt, this company is horrible and the lawnmower never had any gas sitting without additive in it. I cannot believe such a big company does not stand behind their mowers. Will never buy another piece of their equipment and what is the point of a warranty if they will throw blame everywhere but themselves on a brand new machine.
Reviewed April 22, 2020
When I placed this order, I was told a certain number of days, we had to call 3xs and stay on hold for over 4 hours total to finally be transferred to someone that could help us with our delivery. (That should have been my first sign.) After receiving the piece, my husband realized he had ordered the wrong one. That you couldn't use attachments with it. So I looked the company back up and it clearly states you have 14 days to return new or lightly used equipment, keep in mind we didn't use, but we did put gas in it.
After the 3rd day and many phone calls a supervisor Phil got on the phone and says when you google Club Cadet they don't have anything to do with what it says about the return policy. I own a company and I know that each company can monitor what is on the websites. After arguing for 15 min, his words, "You are stuck with the equipment, you and your attorney have fun...." and then hung up on me. Yes I am irate and yes my attorney will have fun with this. You have to honor your word.. Sad thing is they would have gotten a larger sale out of this, as we were going to purchase a small tractor... NOT NOW!!!!!! BUYERS BE WARE -- I WOULD NOT DEAL WITH THIS COMPANY.
Reviewed Dec. 17, 2019
I have been mowing 2+ acres with a 2006 LT1550 for years, replaced the belt twice and steering bushing twice, nothing else other than regular maintenance and it still runs great. This past weekend I upgraded to the ZT2 54. We have no grass to cut yet, but the neighbors flower bed is tempting....can't wait to try it.
Reviewed Dec. 14, 2019
Brought the 3 stage 420 cc Cub cadet snowblower 2 years ago, used hardly 10 hours in last two winters. So far the machine broke down over 7 times. Broken sheer pins, after 3 hours of use changed spark plugs, broken belts, broken auger control springs and serviced carburetor. Every time use the machine, it broke down. Poor quality parts.
Reviewed Nov. 25, 2019
Request: Order determined to be fraudulent."
If Cub Cadet doesnt have the resource to to set up a team that calls, or email customers back for verification, I dont think it's appropriate for them to sell online. There are a ton of online businesses, who have put in place resources and even verification teams that call the verify the buyer's details after you place an online order. I called their customer service at 877-428-2349, and the rep I spoke to placed me on hold for about 4 mins, and she came back telling me her manager says they suspect a fraudulent activity and they can only sell me one, even for that one one, I should send them a copy of my ID and a copy of the credit card am using to purchase.
She suggested I go to Mid Atlantic Outdoor Equipment, at Davidsonville, Maryland to show my ID and credit card for purchase. There are two things that could have gone wrong. I think cub cadet shouldnt be allowed to sell online since they dont have the resource to do so or they profiled me because of my name. It's such a waste of time ordering your product online, and if cub cadet needed details, my order # is **.
Reviewed Nov. 13, 2019
J & B Greene Company, Ronda, NC. Worked with Chris over the phone and purchased a Cub Cadet Zero Turn Mower. When I arrived to pick it up, it was ready, full of fuel, books complete, and check out was flawless. He took the time to review the entire mower and make sure I understood all the features. We had to rearrange items on our trailer to accommodate the mower and he and one of his guys helped until all was done and properly tied down. You won't get this service at a big box store. These folks are a statement of how a pleasurable shopping experience should be.
Reviewed Nov. 1, 2019
I have Cub Cadet LTX 1040 for a few years. The engine, Kohler Courage 19 HP is horrible. The crankcase had a poked hole at the bottom last year, and I bought a short block to replace it, one year later, the same thing happened again. Three places on a side of the crankcase had cracks, which of course cannot hold any oil. When I shake the engine, I can hear a piece of metal making noise inside of the crankcase. I was wondering what it is so easy to be broken there.
Reviewed Oct. 22, 2019
Cub Cadet used to make outstanding equipment, but this unit is terrible. Very flimsy construction and the most uncomfortable ever. Hydro drive awkward pedals. Seat too small. The parking brake does not work. The reverse button only works part of the time. I would not recommend this mower to anyone.
Reviewed Oct. 22, 2019
I purchased a CC Xt42 one year ago and at 34 hours it failed due to a carb issue. I called CC and was told to take it to their authorized repair center. I delivered to Mitch’s Lawnmower Ship in TN where I was promptly told it was the carb needle and CC would not warranty it past 30 days. I was told I was using ethanol fuel which was the problem. I told him I was using the same fuel in 14 other pieces of equipment with no problem. That told me that if it was warranty then they’d would warranty it.
I picked it up a few days later and paid 230.00. I was unhappy! Called CC and was told their dealer makes the warranty determination. I asked what the warranty was on a carb and they told me it was fuel related so they can’t back it. Their warranty is a sham! Deny seems to be their mantra! Neither the company, Home Depot or their service center showed even the slightest interest in standing behind the product. I would not recommend buying a CC product!
Reviewed Oct. 15, 2019
Ordered a ZT-1 42" mower through Home Depot. They said one was in stock at a store about 30 minutes away, so I assumed that was the one I would get. Nope, took 2 weeks to ship one from Tennessee (I'm in Oregon). Finally gets here, hook-up battery, adjust seat, put some gas in it and it fires right up. Mow for less than 10 minutes and the right-rear wheel falls off. 10 minutes. Threads on the studs were damaged so couldn't remount the wheel. I checked the lugs on the other side and, big surprise, they were loose too. This did not inspire confidence in this brand, what else is assembled wrong if the simplest job got messed up? I called Home Depot the next day and told them what happened and they were great about taking it back and sending someone out to get it, so I got that going for me. I will never, never take a chance on Cub Cadet again. Read the rest of the reviews, this is not a freak occurrence.
Reviewed Oct. 9, 2019
Purchased a 50” Cub Cadet Lawn Sweeper from Home Depot. After three months of use the bag started to tear along the seams. I called Cub Cadet to get a free replacement bag. I was told no, the bag warranty is only one month. I tried my luck with Home Depot and I was rejected there too. They said there was nothing they could do since the sweeper was more than 3 months. I wish companies would stand behind the products they build and sell.

Reviewed Aug. 25, 2019
I purchased a 2011 1042 Cub Cadet with a 19HP Kohler Motor at the beginning of 2012. It has shredded belts on deck continually and I have to replace the blade spindles about every 2 years, had to replace steering wheel bearing last year, now with less than 200 hours the motor started to smoke. Thought it was valve cover gaskets, so I replaced them, a month ago, but started to smoke worse this week and engine begin to knock. Stopped and looked. Oil blowing on muffler. Got to looking close. Motor has a crack from bottom of block, all the way to top at flywheel. I always thought Cub was good, but the body and deck on mine has continued to fall a part. And I always thought Kohler was top of line above Briggs/Stratton, but from what I have been reading online, I can see Kohler is producing JUNK. For $2000 for a mower, I really feel I got took to the cleaners.
Reviewed Aug. 20, 2019
Bought XT1 Enduro 46 in. 22 HP V-Twin Kohler Gas Hydrostatic Front-Engine Lawn Tractor on July 26 2019. 1st mow the cover came off. The black engine cover that attaches to the top yellow cover had broken T connections, it's all plastic, but our local Home Depot replaced it without hesitation. The 2nd mow only made it around the house 1 time & heard a noise. Cut off mower and found the bar connecting the PTO had come out of the hole, there is nothing holding it in, because the belt is so loose it can slip behind or in front of the bar. This caused the pulley to rub, bad design flaw. Mower had 1.5 hours on it, had our other Cub same model for 7 yrs, only gave it to our daughter as she needed a mower. Luckily we were within the 30 day return window for full refund. No more Cubs for us.
Reviewed July 24, 2019
I purchased a mower from the local Tractor Supply about a year ago. I have always kept up with the maintenance (spark plugs, air filter, oil change). My mower won’t start now. Brand new gas. Tech support told me it sounded like a carb problem and it wouldn’t be covered by warranty even though I took all step last year to properly store the mower and followed all instructions on getting it ready for this year. The tech was very rude and would talk over me every time I would try saying something and told me any cost incurred would be out of pocket even though I followed all their instructions. So what the hell is a 3 year warranty even good for if you ain’t going to fix anything. Nothing but lies from this company.

Reviewed July 3, 2019
I bought a Cub Cadet LT46 riding lawn mower and the starter fails after 14 hours of use. I called the customer service dept. and they said "Too bad." "Take it in to get it fixed and pay for the repairs yourself". What a bunch of bull! I will never buy another Cub Cadet or anything else from the company that makes them MTD products.
Reviewed June 25, 2019
I bought the LT 50" lawn mower on 5-15-2019 and I must say it is a great cutting mower when the cutting deck is clean. That's were the problem is, because of the design of the deck. It is a very shallow and there isn't enough void for the grass that is collected during cutting to not interfere with the blades. So after every cutting you have to get underneath and remove the grass that is packed onto the cutting deck which is over a 5 gallon of grass debris after every cutting. If you don't remove it each time your mower will not cut properly and will dog the motor down when cutting a typical lawn also leaving standing grass. So if you don't mind cleaning your deck after every time using it then this mower is for you. NOTE the grass I mow is dry not wet.
Reviewed June 13, 2019
I bought my Cub Cadet from Home Depot in September of 2018. It was refurbished. I mowed my yard twice with it, when I got it out this year to mow it would not start. I tried to change fuel, fuel filter, air filter, spark plugs and battery. Still won't start. I personally find this to be a expensive piece of junk.
Reviewed June 12, 2019
I just bought a new Walk behind, fueled it with new gas and filled it with pre-measured engine oil. I read the operator's manual and attempted to start it but to no avail. There is no choke, no primer pump, no fuel cutoff valve so starting should have been straight forward. I am returning it this weekend and don’t expect the dealer will take it back but I’m leaving it and walking away no matter how it goes. This has been so disappointing and an entire waste of two weekend days travelling to town to buy it, to the cottage to deliver it and all that to return it. Sigh.
Reviewed May 30, 2019
Cub Cadet's online sales website is misleading and Cub Cadet's Customer Support is poor. On April 22, 2019, I purchased a Cub Cadet XT2 GX54D Lawn Tractor from Cub Cadet online. Being disabled, the advertised and promoted "FastAttach blade system for easy blade changes" was very appealing to me on their higher priced XT2 GX54D. With the Lawn Tractor shipping to California, at checkout their website automatically updated my order to an XT2 GX54D that met California "CARB standards" (California Air Resources Board regulates engine emissions). No mention anywhere on the Cub Cadet website or in the checkout menu or web pages that the model lawn tractor (still listed as an XT2 GX54D) that Cub Cadet sent to me would no longer have the FastAttach blade system!
Without information on Cub's website, there is no way to know that an easy blade change system would be deleted for "CARB standards"! The mower arrived April 30th and the moment I added gas and drove the ~700 lb tractor off its shipping pallet to evaluate it, I was informed by Cub Cadet Customer Support that it could not be returned and that they were unwilling to help in any way. Although I mailed a formal complaint May 2, 2019 to Cub Cadet, I have not received a response. Be wary of Cub Cadet's online sales as their website is misleading and deceptive causing a bait and switch of lawn tractor purchase while Cub Cadet's Customer Support will offer you minimal assistance.
Reviewed May 20, 2019
The engineer that thought that putting all the operating foot controls on the same side should be terminated. It makes the mower extremely awkward to operate. The brakes pedal should be on the left side.
Reviewed May 16, 2019
I bought my first acreage and the mower was my most exciting purchase to take care of my new property. I researched for hours finding the perfect mower, and spent the extra for the Kawasaki engine that everyone said was a must, as I wanted something with minimal maintenance. This thing now has 150 hours on it, and has been the worst piece of equipment I have ever owned. By 50 hours, the starter was toast, as well as the battery. (This thing always turned over hard, more on that later.) By 60 hours, the rear axle seal went out spilling fluid all over my garage.
By 100 hours - this is the thing that upsets me the most - the mower deck paint is coming off in flakes. The flaking off paint is exposing smooth shiny new steel underneath. There is absolutely zero adhesion! No primer or nothing. Of course the steel starts to rust right away exposed, and a rusted out deck will lead to all sorts of problems with the spindles. Spent big $$$ to have the deck sandblasted and powder coated properly before it becomes a problem. At 150 hours, I still cannot get the engine to turn over after engine is warmed up. Starter doesn't have enough "juice", it never has. So after some thought, I tried replacing all starter, ground and battery wires with a much heavier gauge as the factory ones are THIN. Sure enough, the starter now cranks over like a raped ape. Factory wires are nowhere near thick enough to support the amperage needed to turn over the V-twin.
I would like to take this opportunity to say SCREW YOU to the bean counters at Cub Cadet. The cheap plastic and cost saving measures using no paint prep and under engineered parts have turned your power company from something my grandpa was proud to own for 30 years into a throw away Chinese garbage mower company. You should really be ashamed.
Reviewed May 10, 2019
Spend 3k on a brand new Zero Turn & it kept turning off. I call Home Depot where I purchased it & they said I couldn’t return it, that I had to go through warranty. I call Cub Cadet & they give me the number to some local company who fix machinery. This company was booked for 3 months. Do not buy from Home Depot!! & search for a different brand. John Deere I hear is good!
Reviewed May 9, 2019
Only had our cub cadet since last October. It only has 14 hrs on it and has been kept in the barn all winter, and this spring it ran one time and wouldn't start anymore. We took it back to Tractor Supply where we purchased it from and it's still under warranty so they sent it off for repair now Cub Cadet is saying the engine is locked up. How can that even be unless it was a bad mower to begin with. They are also saying now that the flywheel is rusted. They seem to be giving us the runaround and trying to get out of the warranty. We only used it a few times since we bought it and like I said it was stored in the barn for the winter.
Reviewed May 8, 2019
I purchased my $3K zero turn mower at Home Depot. After 3 hours of use, the right side drive started making very loud clunking noises. I called Cub Cadet and they said to take it to one of two repair facilities in town. Both places were booked up for over two months and wouldn't accept the mower. I returned to Home Depot, where I purchased it, and they wouldn't allow me to return in (I've had it for 7 days!). Home Depot suggested that I purchase another one from them, that way I would always have one if the other had to be repaired. I found a repair facility 90 minutes from my home and took it there. They said it would be several weeks before they could look at it. I called Cub one more time to see if they could do anything to speed this up and they said NO. I would not buy another Cub Cadet. I would not purchase a mower through Home Depot.
Reviewed May 7, 2019
I bought my Cub Cadet Zero Turn mower new and will never buy another. The screws and bolts are not tight and the parts are damaged before you know they are loose. The zero turn arms came loose and lost some of the parts. Valve cover screws came loose and lost three screws and a mess of oil in yard, had to replace both valve cover gaskets. The muffler manifold bolts came out of one side and destroyed the muffler. The rear motor mounting bolts fell out and not sure what damage that did to the drive train. And the list goes on!!! Do not buy a Cub Cadet zero turn mower....
Reviewed April 30, 2019
I purchased a Cub Cadet riding lawnmower/tractor. I used it once to cut a small patch of lawn. When I pulled it out to use it again a week later, it sputtered and refused to start. Checked the battery, it was fine. Called customer service and was told to take it to an authorized repair shop. The nearest one was 1st minutes away. Took it in and they had it for 6 weeks. Was told it was the carburetor and that it was not covered under the warranty. I had only owned it 3 months, 6 weeks of that it was in the shop! Got it home after paying the $400 repair bill and used it once on a small patch to test it, parked it in the garage, pulled it out a week later and it won't start again! We have a $1200 paper weight! Would never recommend this product. Corporate was not helpful and it was next to impossible to find a repair shop that would deal with this brand.
Reviewed April 20, 2019
26 hours use 3 new belts and belt fell off 33 times. Dealer says machine is ok. Nothing wrong. Cub Cadet should be put out of business. Thousands of complaints on the same problem all over the internet.
Reviewed April 19, 2019
My 70-year-old father bought this and has had NOTHING but problems with this. Replaced parts after parts and nowhere to grease parts. LEMON! Don't buy! You cannot even grease transmission. Disappointed with this purchase.
Reviewed April 10, 2019
LGTX 1050 mower. The company didn't care. Called them because I was getting screwed by the dealer. I was mad and cub cadet representative hung up on me!! Dealer delivered it with with burned out wiring. Ordered new wiring, came and cut out new wiring and spliced it on. Told me he would replace new wiring harness but didn't finally came to pick it up again and fixed it then got it home. It was never the same leaked oil. Took it to another dealer. They told me Eng had not been put together. Right gasket was not put in right. 3 throttle cables were put on which they did not warranty because they had not made the engine. Bought a new Troy-Bilt weeder which I didn't know MTD had bought out at the time. Had trouble starting it since it was new. The pull cord does not retract. Have to tap shaft with a hammer for it to work. I will never, never buy another product from this company ever again. Their products are all the same.

Reviewed March 26, 2019
These Cub Cadet 50” are good mowers overall. This is the LTX1050 and a few years old now. The side chute broke early on, the bagger assembly is unique to the 50” and 54” and is $500 no matter where you buy it from. The engine is good although bottom crank seal began leaking after about 30 hours. And the hydrostatic trans is noisy and leaky too. The much cheaper MTD that I had previously seems better when price and cost of ownership factor in. I thought red was an expensive color but yellow has a high cost too.
Reviewed March 22, 2019
Bought brand new for $2800. Has trouble starting. Have to pour a little gas to the carburetor. Blades are too thin and wear out fast. Control arms are out of alignment even after adjusting them. I just spent 2 hours trying to fix this issue to no avail. The springs attached to the arms are incredibly hard to put back on. First you must attach a heavy gauge spring with a really small opening to a hook which is almost impossible to reach due to the small opening to install.
I got it hooked ONE time using a coat hanger to find that it is 2" below the hole for the bolt. Again the gauge of the spring is too hard to stretch. There is no way to leverage. I gave up and now have no mower. The spark plugs and oil filter are hard to reach as well. Very poor engineering and design. Go with a different brand and save yourself a lot of time, money, and stress!!!
Reviewed March 18, 2019
I have had the lawn mower for three years, and am more than pleased with it. The first year I had it the mice got into it, which was not the problem of the machine. My dealer picked up my machine for a minimal charge and repaired it for a very reasonable fee. I wouldn't buy any other machine than what I have and it would be through a dealer with service.
Reviewed March 15, 2019
I purchased the LT1050 in the spring of 2005. It has been a great Mower. Still has the original tires. Replaced the belts twice and a steering bushing once. Not bad in 14 years. Still cranks and runs like a champ! Thank you Cub Cadet. Joe in Boiling Springs, SC.
Reviewed Nov. 29, 2018
Purchased the Cub Cadet CC30H mower from a local dealer near Cleveland, Ohio in October 2017. In July 2018 the Engine locked up due to a Catastrophic oil leak. The dealer found an oil leaked however Cub Cadet will not replace the engine. Cub Cadet argues that an oil leak is not an manufacturing defect and is the responsibility of the owner. The oil sprayed out while the mower was in use. The cost of a replacement motor is $1100, I paid $1400 for the mower. Ouch $1400 down the drain. Think twice before you purchase this mower.
Reviewed Aug. 17, 2018
In 2005 I was in the market for a new riding mower. I decided to pay considerably more money and get a really nice, "name brand" mower with hydrostatic transmission and 46 inch cut. I selected the Cub Cadet 1045. When I brought it home, it would not start to get it off the truck. I should have taken it right back to the dealer and got my money back...but I didn't. It has definitely been the worst piece of junk I have ever purchased. Have replaced the steering mechanism so many times, I lost count. The belt pulleys have been horrible.
Belt that turns blades comes off at least 2 or 3 times each time I cut my 1.5 acres. The drive belt comes off and/or breaks. In the 13 years I have owned this Cub Cadet, I could count on 2 hands how many times I have been able to mow my yard without having to work on the mower. I will say that the actual cut is fantastic...but the misery this machine has caused me is not worth it. The drive belt broke again 3 weeks ago and I have decided not to put any more money into this thing. I will be purchasing another mower this week...but it will NOT be a Cub Cadet.
Reviewed Aug. 13, 2018
I purchased a Z-Force L48 with a fabricated deck on 6/20/16. Since then, the mower has backfired constantly and shuts down in the middle of mowing. Now the starter won't work correctly. The mower has spent more time in the shop than in my shed; I've only been able to use it about a dozen times or so. This paperweight cost me $4,400 and Cub Cadet won't do anything about it. I've asked for a new mower but Cub's response is "We're not in the habit of giving out new mowers, sir."
The shop where I purchased it has been great! They have bent over backwards trying to get the thing right and have followed all of Cub's service recommendations (and then some). A Cub rep supposedly looked at the machine during its last stay at the service center and determined that a fuel feeding tube was installed backwards. Cut my lawn twice now but the third time it quit. I have to let it cool down to crank it up again then it will run for another 10-20 minutes. Ridiculous!!
Now the starter won't work right. I have to coax it gently just to get it to turn over. Luckily, I have an old Sears Zero Turn built by Husqvarna that I use as a back-up. Without it, I'd never get my lawn cut. I hoped to use it as a back-up to the Cub; Ha! It's my MAIN MOWER!! I guess I'll have to take Cub to court over this. The mower is a lemon and at this point, I really don't want another one. I'd like them to reimburse me for my purchase so I can walk away. I know I'm in for a fight and I'm willing to let America see what this great American company is willing to put this American through!
Reviewed Aug. 8, 2018
First week I purchased Cub Cadet mower. It had problems with the steering, took back three times in the first two weeks to get it to steer right, had to take it back a fourth time to finally get it right. Had problem third week after purchase. Drive belt went bad less than 2 hours on the machine. Had to pay $148.00 to replace belt. The first week of owning the machine tires would not grab the ground. Just made dirt turn to dust. Got stuck in 1/2 inch of hard dirt, if ground is damp at all. Tires spin on grass, asked for better tires but they had none in stock. The sales department offered an extended service plan and told me they would pick up and deliver, turns out it's not true, cost $50.00 each way or $100.00 round trip.
Reviewed July 28, 2018
Cuts like a Rolls, runs like a Yugo! - We purchased a Cub Zero Radius lawn tractor, model i1046, in 2010 at a Cub Dealership. The mower cuts beautifully, when it’s not in the shop! We have less than 300 hours on the mower but have replaced the Köhler engine at 100 hours, the replacement engine smoked like chimney within 2 months, leaking oil onto the manifold, so we took it to a repair shop, not the dealer who sold it to us... he went out of business! And they fixed it only to begin smoking again in 2 months.
Next, the steering mechanism broke around 200 hours. Back to the shop for steering mechanism, smoke, blades and belts. At 270 hours, the drive belt went and now at 300 hours, the steering shaft snapped! The only good thing with all of the breakdowns is that I get plenty of exercise mowing the acre yard with my Toro walk behind... We paid good money for this mower and have followed the maintenance schedule to a tee. Cub Cadet should be embarrassed to put this type of junk out for people to buy. Next breakdown is the last for me... should have bought a Toro!
Reviewed July 27, 2018
I like the way my mower handles. It has a sharp turning radius. The problem is the tires. Within the first year three of them needed repairs and the mower was recalled. That is a poor track record for my mower.
Reviewed July 27, 2018
We’ve owned the mower for 1.5 seasons and so far it’s been great. Safety features are great especially if you have children. We bought the mulching blade, works great. The self cleaning deck is a plus. Just hook up the hose and runs the water. No more smelly garage.
Reviewed July 27, 2018
My only little complaint is that the mower “hangs up” easy if I go over a very uneven area. That results in one tire not touching the ground and mower won’t go forward not backward— especially if grass is damp. Then I have to shut mower down and push it to level surface. Otherwise a great little machine!
Reviewed July 26, 2018
I owned a sly 1554. It was so awful always needed work to be done on Transmission was so weak it wouldn't even back up if on the site grade. Just a very bad mower.
Reviewed July 26, 2018
Clean cut, easy to handle, great value. Also, there are a lot of extra accessories that can be used with the Cub Cadet. I would definitely purchase Cub Cadet and its other products again.
Reviewed July 25, 2018
Some design features could be improved, such as the grass catching bag mechanism and the manner in which it attaches to the deck assembly. The fuel capacity indicator on the rear of the tractor should be more easily seen to know the amount of remaining fuel in the tank.
Reviewed July 25, 2018
Worked ok for 1st year or so, but I mow a steep backyard and the transmission (Hydro Static) is starting to slow down and the shafts that holds the blades, I have to replace them often at $94 each. Also this mower has less than 200 hours and I had to replace leaking valve cover, and the front wheels turn out in front making it hard to turn a sharp corner. CUB CADET is definitely overrated and overpriced. I use to buy Murray before they went to China, they were $800 and would last without very little maintenance for 5 to 8 years, then I would junk them and buy another. But when you pay $2000 for a Cub and have less than 200 hours... 4 years... I have spent enough on it in repairs to buy 3 Murrays.
Reviewed July 25, 2018
I have an issue with the battery. It does not keep the charge very well. Might be that my yard is too small to sufficiently charge it. Over all it does what it is intended to do.
Reviewed July 24, 2018
I did a lot of shopping, I research the Consumer Report! Got the X-1 with the 46 inch deck & the Kolher 22hp. The value was right & 2yr warranty also the dealer will do the maintenance.
Reviewed July 24, 2018
Strong decks, rugged, easy to drive in tight spaces and very durable. Highly recommended this mower for small to large cutting areas. Great mower and great price.
Reviewed July 24, 2018
Cub Cadet has served me well for 12 years now and for the most part it is not to hard to work on when things break (Transmission belt excluded). Like that you can replace parts within the spindle assembly, unlike some brands where you have to replace the whole assembly. Cut has become slightly uneven but the way grass grows here it's not noticeable in a day or two so I will not go through the pain of figuring out where the deck is warped. Would buy again.
Reviewed July 23, 2018
I purchased this Cub Cadet lawn tractor in the spring of 2012 and it has performed very well. It was also very reasonably priced. It is solidly built with numerous positive features.
Reviewed July 23, 2018
It is in the shop an average of twice a year. The repairman says it shakes apart and not well built. Right now it is down because the fuel solenoid fell apart, and it won't start. It has around 300 hours on it, if I could afford a new one, I would roll it off a cliff. Lesson Learned.
Reviewed July 23, 2018
There are a couple of things that I had to discover about the mower myself. It would have been good to have a salesperson spend a half hour or so to help me with a hands on.
Reviewed July 22, 2018
Cub Cadet 46 inch mower is probably my fifth or sixth mower and so far (3 years) it has been pretty good. I have had Craftsman, Husqvarna 56 inch, Yard Pro and Toro. Husqvarna having been the worst value while I got 20 years of very hard work out of the Craftsman. And Cub Cadet has been the best so far. However, their attachments are way over priced and apparently from reviews not too good.
Reviewed July 21, 2018
It’s a riding mower and it cuts grass while you ride around. Also leaves a nice cut. So far it hasn’t broken just a new battery and it’s good to go.
Reviewed July 21, 2018
Impressive after 1 year. Nice turning radius, easy start, even cut and like that I can view gas in tank. Comparable prices with others but outperforms Craftsman & John Deere.
Reviewed July 21, 2018
I love my mower! It's like therapy to mow the lawn between the smell of fresh cut grass and the best ride around. Also I love the wind in my face... I wish I could mow more often.
Reviewed July 20, 2018
I would like it to be bigger and wider. But it is easy to drive and handle and a good price. It is only 42in, rides very good, starts great. 60in I would get done faster.
Reviewed July 20, 2018
This mower is American made which pleased me. But I wish the mower had a little wider base for hilly land. I have a reservoir on my property that I have to mow and am nervous that it may tip (I am new to riding mowers). So I am working up the courage to do the reservoir. Otherwise, the mower handles very well. It turns easily and is also very easy to operate. I especially like the gas intake being easily accessible.
Reviewed July 20, 2018
I purchased this Cub Cadet Zero Turn RZT-L 46" on 10/1/2017, it was built in 2016. I would rate this mower a 5, but it is the worst riding mower of the 6 that I have had in my 77 years. The seat doesn't have any padding, and 2/1" dia x 3" long springs for suspension don't do anything. I'm 2 hundred lbs and the springs do not compress at all. The seat is like riding on board. Other than that it has been good. I would not recommend this mower because of the ride, it is very hard on the back.
Reviewed July 19, 2018
I got my Cub about 10 years ago. It has held up very well. It was a little more expensive than some but it is worth the little extra for the length that it has lasted me and the only thing I have replaced was a drive belt and a battery. I like the gas pedal and that it can go in reverse without shifting it. Another good feature is that you can put it in cruise control for one speed without stepping on the gas pedal, or you can make it go faster or slower with gas pedal. We have a lot of hilly lawn. One time I was going down one of the hills and cut it to quick to turn and fell off the tractor. It has an automatic shut off when you get off the seat. So that stopped the Cub right in its tracks, so to speak. I wasn't hurt, just my pride a little, but glad it didn't keep going. It's well worth a few extra dollars.
Reviewed July 19, 2018
My Cub Cadet Z turn has been the best mower that I’ve ever owned. I had mine for 12 years and never a problem, aside having to have the carburetor cleaned. I am mowing about 2 acres in the time I owned it (800+ hrs) on it.
Reviewed July 19, 2018
The brackets that mount the handles are too soft of metal and they bend from time to time. Other than that, I like this mower a lot. I am a heavier guy 250 lbs and it works fine. I have replaced the stock blades with mulching blades so the cut on the grass is much finer. But wish the mower would have come with the mulching plug.
Reviewed July 18, 2018
The mower has been great. Usually starts the first try. I like the feature that lets you mow in reverse. It’s the most user friendly designs I’ve seen. My only complaint lies with the seat bushings. They are cheap plastic and wore out within the first three or four uses. Metal shoulder bolts would have only cost pennies more and would be much more durable.
Reviewed July 18, 2018
Only real problem with the mower is the starters are weak, I've replaced the one twice with OEM equipment. Other than that they are tough, cuts evenly and cleanly.
Reviewed July 18, 2018
I love my Cub Cadet lawn mower. It drives well and cuts the grass nice and even. This is my second time buying the Cub Cadet. This mower is worth the money.
Reviewed July 17, 2018
The SC700E Cub Cadet does a wonderful job on my yard, front and rear wheel drive what more could you want, large rear wheels make it a breeze when mowing on a hill or uneven terrain. This has the Honda 190 CC engine and its plenty of power with easy starting. A great mower.
Reviewed July 17, 2018
The small Honda is easy start, fast and strong enough for gator blades in thick St Augustine. 46" cut with Honda engine is easy to handle for a medium size yard with a lot of maneuvering. Love the size as I have a lot of obstacles to get around.
Reviewed July 16, 2018
Bought the Cub Cadet XT1 46" new, and modified with a mulching kit. The mower is badly underpowered, and won't make up even the most minor incline on grass. It stops, and only one wheel spins making me wonder if the mower is a one wheel drive, not even having the drive train hooked up to both rear wheels. I've not found the truth on that in any of their literature. The instructions for removing the deck are incomplete, and I had to pretty much figure it out on my own as even customer support didn't know when I replaced the blades. I'll never buy another Cub Cadet product.
Reviewed July 16, 2018
The engine seized up when the mower was about three years old, with about 40 hours on the timer. The belt would also break unless I was very careful to remove all debris from the yard, such as pine cones and small limbs. The cables that hold the cutting deck level were not properly designed to stay in place and give an even cut. Piece of junk. Asked a friend who is good at repairing stuff like it if he wanted it for free and he said it was not worth messing with!
Reviewed July 16, 2018
After having a heat stroke last year, I thought I would never get to use my mower again. But, I am back, (not fully, but back) and I use my mower over the entire yard and around scrubs and trees. My grass would not get cut if not for my Cub Cadet!
Reviewed July 16, 2018
Troy-Built has the same mower at hundreds dollars less. I had minor problems with it. If I had to do it all over again I would get the Troy-Bilt.
Reviewed July 15, 2018
This is the second summer we have had our lawn tractor. This year I bought a XT1 bagger. This is the most unfriendly bagger I have had to work with in my 54 years. It does not bag very well, I have more grass on my than in the bag. It blows back from the front of the bagger. This is the 2nd bagger this year. The first one we took back because we thought it was faulty. But alas, this one does the same thing. What a waste of my money and how very disappointed we are with this set up. Maybe there is someone in your design department with some better ideas for a bagger that actually works.
Reviewed July 15, 2018
This mower/tractor is junk. I have owned it for 6 yrs, and it stays in the shop because the belts keep coming off. There should be a recall on this mower.
Reviewed July 15, 2018
Cub Cadet rider is quality built and does an outstanding job plowing through tough grass! Fires right up year after year without issues! Will buy again if this unit ever fails!
Reviewed July 15, 2018
It is the best mower I've ever owned. Can't brag enough on it. It's GREAT and it has safety features on it, let you know if low on oil, low on gas, won't let you start it if you forget to take it out of cutting mode found out the hard way. LOL.
Reviewed July 14, 2018
A very comfortable ride. Been mowing lawns for company for 3 years and never had to bring it to shop to get it repair. Steering is very easy. Plenty of power. Hydro transmission makes it easier to cut lawn. You don't have clutch to shift forward or backwards.
Reviewed July 14, 2018
I like the Cub Cadet BUT I have a lot of problem starting it. Maybe it's the battery but I haven't tried it yet. Other than that it's great and it works.
Reviewed July 14, 2018
Great mower, great warranty coverage, very durable mower and highly recommended for those with a large yard but not in need of a tractor rated mower.
Reviewed July 13, 2018
We have had our $4000 Cub Cadet Zero Turn Electric mower for about 2.5 years. We had no issues at all, and sang the praises of "Cubby" to any who would listen. Then... As I was mowing the lawn, on a hot day, with a bit of length to the lawn - and had just finished, the mower beeped and informed me via the small LCD screen that I had better get back to the charger (or else).
Got it back to the charger, charged overnight - and nothing. This went on for a few days. We called around here in northern Michigan, and very few people had even heard of an Electric Zero turn. We even had one gent who insisted we were mistaken - "You are talking about electric start system sir, not the mower - I promise" Said he.
We finally reached someone who said (after double checking with service) they could work on them. Zaremba's in Gaylord. Hallelujah - we had found Cubby's savior. Only they called us back a few days later and told us they could not find an issue. So, we went and picked it up. Sure enough when we got home, no issue - charge meter looked as it should, and we happily mowed the lawn. Got back to charge it, put it on the charger, checked the next day - charge meter didn't budge from the 'low' indicator (3 pips). Huh.
So, we kept trying to charge it, days pass - we even tried a few different outlets. No change. So we call Zaremba back, and let them know. They clearly were not eager to help, stating "It worked when it left here, SIR." So I calmly explained the battery indicator issue, she huffed and said "Bring it in whenever". So back it goes this weekend, a 30 mile trip that we'll have to rent a trailer for again (200 bucks to have them come get it). This whole thing about 2 weeks before the warranty expires. All the positive reviews of this mower are premature.
Reviewed July 13, 2018
I like the handling and the zero turn. Mower is easy to blow debris off when finished. The ride is somewhat comfortable, and wish I had bought a bigger mower for my yard, since I mow 1.5 acres.
Reviewed July 13, 2018
I purchased a new Cub Cadet 2145 Lawn Tractor in 1995 and have been very happy with its performance, durability and ease of repair. It has over 1350 hours on it and other than a new coil a few years ago I have done nothing but normal maintenance (oil, filters, belts etc.). I could not be more satisfied with this Cub Cadet.
Reviewed July 13, 2018
Has always leaked oil, one time nearly caught on fire, charging system not keeping battery up, seems to eat deck belts, and all this with less than 200 hours on mower.
Reviewed July 12, 2018
Cub Cadet cuts grass well and is easy on gas. Start well every time I use it. It has a tendency to be a little top heavy when mowing on a slight incline. I have had to replace the battery this season though after 3 years.
Reviewed July 12, 2018
I'm comparing Cub Cadet to my 24yo Craftsman mower. The Cadet is more powerful and uses more fuel. The mower deck doesn't lift as high as the Craftsman does. The Cub turn radius is shorter but it doesn't tolerate side hill mowing on as steep a slope.
Reviewed July 8, 2018
Have a new Cub Cadet XT-2 LX-46. Have 3.1 hours on it and rear plastic wheel on the deck is cracked. Called Cub Cadet and I have to take it to the closest dealer to me not the one I bought it from that is 2 miles away but to one that is 30 miles away so they can look at it and determine if it's a factory defect. Bunch of bull for a 8 dollar part plus 4 dollars to ship.
Reviewed June 8, 2018
Purchased a Cub Cadet model XT1 with the 18 HP Kohler Courage Engine. This was in 2016. This engine has a rubber hose for an oil drain apparatus. The rubber hose will crack, draining all the oil from the engine. This happened to me while I was cutting the lawn. I managed to turn the mower off before it seized completely, but the engine is ruined and will have to be repaired or replaced. From what I understand there is a recall on this drain hose, but the local dealer after several requests has yet to tell me if my model is on the list. Though I'm quite sure it is. And if it isn't, it should be.
Reviewed May 22, 2018
I had had a Scotts self-propelled mower I purchased new from Home Depot back in 1998. It was a solid reliable mower that I had had rebuilt a few times over the past 20 years, but over the last few, the pull starter had become unreliable (and, being honest, as I am getting older, it became much more difficult to pull). So, I started researching new mowers, knowing this “new” one should be the last I would have to purchase. There were 4 requirements the new mower had to have: Electric start, Self-propelled, Rear wheel drive, Rear tires larger than the front with good traction. Budget was also a major factor, as I am a widow on a fixed income and really had to keep it under $500, so after nearly a month of looking, it came down to a Cub Cadet Model SC500EQ. I purchased one from a local Cub Cadet dealer on 5/10/18 and 5/15 was the first chance I had to use it. And I must say, I am EXTREMELY disappointed with it!
On the plus side (and so far, this is the ONLY plus!), I love the electric starter! The negatives, however, are enough to prompt me to write this review. In all fairness, I also sent a copy of this to Cub Cadet in hopes that they would take my complaints/concerns into consideration when designing their next round of mowers in this class/category. And in writing this, I am taking into consideration that there is always a period of adjustment/transition from an old familiar mower to a new one.
There is no height adjustment capability for the handle. I am 5’ 2” tall. The handle (as it sits right now, which is a fixed position) is at a very awkward height for me to “push” to operate the forward motion, as well as hold when mowing. By the time I finished mowing my front yard (approximately 70’ x 40’, including around three large circular flower beds), my arms and shoulders were aching. As I wrote this the morning after, I could barely lift my arms, and I am in fairly good physical condition! There should be some way to adjust that handle so that it can be set either higher or lower for a better “center of gravity” angle, depending on the person’s height.
The height adjustment levers on the tires are next to impossible to use. It took me both hands and a LOT of struggling to get them moved from the 1” setting to the 3” setting – I nearly gave up and went to get a neighbor... The front “guard” piece is not only useless, but downright dangerous. Since my yard is not perfectly level, that piece sitting nearly an inch lower than the mower deck means that it kept getting stuck/run into the ground (thereby throwing me forward into the mowing handle – yes, I now have bruises on my chest thanks to that). That was what prompted me to look at adjusting the height of the mower. That needs to come off!
The traction on the rear wheels is a joke. When the front end gets caught on the smallest of bumps, instead of providing enough “push” to move the mower, they just spin, creating ruts in the lawn. Whatever the handle wrap is made of is terrible. Between the vibration and the constant pushing motion, I ended up with several blisters on my hands. And finally - Their “push forward” system to engage the propel system (and trying to push it further forward to go at a higher speed)… You have to push it forward and down the handle. That’s the worst thing I’ve ever seen. You really DO have to push – HARD – if you want to attain a speed faster than turtle crawl. If you wanted to have it going faster, you would be literally trying to run while trying to keep it pushed forward.
Granted, I had become accustomed to a “pull/hold” bar system to engage the drive and go forward (with a separate lever for speed adjustment), but I could literally mow my lawn with one hand. With the “old” mower, I could get that lawn cut in less than 45 minutes. When I used this Cub Cadet, it took me nearly double that because I could not continually push forward (at an awkward height and downward angle no less), while getting shoved into the handle because the front guard kept getting caught on the small bumps in the yard, and/or try to keep the propel handle forward while pushing down on the fixed handle to lift up the front wheels to make turns…
Suffice to say, I am extremely unhappy with this purchase. I called the dealer I purchased it from and they graciously agreed to take this back in exchange for a different mower, probably a Toro (which is only lacking the larger rear tires). If I had known then what I know now… My biggest regret is my haste in selling the old mower once I purchased this one, but before I used it – I’m sure that for the price I paid for this mower, I could have found someone to figure a way to hook up an electric start to that old monster, but now I have to somehow come up with the extra money to purchase a different mower that I can use!
Reviewed May 12, 2018
Cub Cadet CC 30 riding mower - Purchased this new in May 2014. Have worked for and owned Cadets since 1961. The last one I owned was a 104 cadet with a 38" mower. Had it for many years and never had ANY problems with. We downsized and moved to a smaller home and did not need this large tractor. Decided to purchase a smaller rider. Bad choice. After using it two times the engine started to miss and large clouds of blue smoke came out of the exhaust pipe, I shut off the engine and thought the crankcase may be overfilled. The oil level was ok. Check around the engine and discovered the crankcase vent hose was improperly installed. Was kinked so I rerouted it. This problem was corrected. Called the dealer. Comment was, "What do you want? You fixed the problem."
The next season a new problem came up. After running for 1/2 hour the engine started to miss and eventually stopped. I let it stand for about 20 minutes and it restarted but ran rough. Dealer was contacted. Picked up the unit. Said could not duplicate the problem. Did change the oil. The cost for this service was $125.00. Next season the same problem resurfaced. Now it would run for 10 minutes and sputter and die, let it stand, would restart then would stall again, I did some minor maintenance such replace spark plug and the fuel filter. Both looked OK. Also flushed the fuel tank and filled with FRESH fuel. None of this corrected the problem. I had a video of all this. I called the dealer and told them of the problem. The comment was I would have to bring in the unit or have them pick up. The video would be of no help. After a week the tractor was picked up and I had to wait for another week for them to get around to looking at it.
They said they think it needs a new carburetor. Would have to order it, may take a week or so. I purchased this from the Cub Cadet dealer not a big box store. The running time is less than 75 hours. A new Carb?? Still waiting to hear if the problem is corrected. Very disappointed with The Cub Cadet and the lack of knowledge from the service dept. I worked for International Harvester and Serviced hundreds of Cadets for over 23 years. If I handled a customer like this I would have been looking for another job. Would not recommend a CC30 to anyone. End of a sad story.
Updated on 06/09/2018: The dealer finally picked up the tractor and had it for a week. Said it did have a issue and they THINK it is the Carburetor, my question was after only 75 or less hours it needs a new Carb? I agreed to have the carb replaced. The total cost to repair was $208.00. Well wonders of wonders now runs better than when it was first delivered. Guess the Carburetor was the cause all of the time. Guess about Warranty? Sorry out of factory Warranty. So Sorry last Cub Cadet in my garage.

Reviewed May 7, 2018
I have bought this model of lawnmower at Lowe's in August 2017 and used it twice in the fall, both times it worked well. In spring of 2018 the mower would not start. Its spark is working, oil is new and on the right level, new gasoline is used, air filter is spotless. When using starter fluid, the engine starts and dies immediately after. The two authorized Cub Cadet service centers in my area told me they would charge $75 for looking at the mower and probably would charge more for parts and labor to fix the issue. This is an 8 month old mower, still under warranty. I can understand that once in a while a product's quality may be below acceptable. I do not accept that support service can be this shamelessly bad. Shame on the company.
Reviewed May 5, 2018
In 2008 I purchased new, a i1046 zero turn lawn tractor. Now at 300 hrs I could not be more pleased... I have changed blades twice, and spindles once. Deck has held up Better than I expected using it in Missouri, with stumps and rocks, that really call for nothing less than a fabricated deck! Starts every time and the zero turn capabilities make this mower perfect for my usage. The 20 hp courage engine, is strong and has given no problems as of yet.
This year I needed a push mower for some tighter areas so once again I turned to Cub Cadet. Purchasing the SC300HW. Although I have only used this mower about 4 times (a little under an acre per time) The Mower starts GREAT! Is super fuel efficient, has plenty of power, Seems to be cheaply made, with lots of ABS, but looks can be deceiving I suppose, because it seems to be holding up, well on the rough terrain. Time will tell with this mower, but for now I will say, I fully recommend it! Especially for the price! At a shade under 300.00 I don't believe I could have beat this as far as features and price!
Reviewed April 18, 2018
Tractor (LTX1045) was purchased new in 2011. 3 years later, and of course after the warranty expired, it threw a valve, and the engine needed to be rebuilt. It developed a squeal and slight vibration at the end of the 2017 season. Transmission was shot and needed to be replaced. And, the spindle bearings fell out. For the past 4 or 5 years, I have had to tighten the valve cover each time I use it, or it leaks oil onto the muffler. I also have to tighten the exhaust manifold each time I use it. The parking brake assembly fell apart, and needed to be replaced. I contacted Cub Cadet, and got a nice form letter that did not address any of my issues, but referred me to take it to the local dealer. What's he gonna do except charge me more money. Save your money, and think twice about buying a Cub Cadet. They are now owned by MTD. While their prices are still high, their quality is what you'd expect from a less expensive tractor.
Reviewed April 13, 2018
I am very displeased with this Cub Cadet Zero Turn Mower. The mower offers very little traction which makes it difficult to control. The seat switch is far too sensitive. The drive belt is only 1 year old but I have had to slip it back on after it came off and I noticed a large piece of the belt is gone. I purchased another belt knowing that I may get 1 or 2 more mowing opportunities before it breaks. Even the smallest bump will shut the blades off. The only consistent thing about this zero turn is that it continues to tear up my lawn. I want to sell this mower but I would feel guilty of selling a bad product to someone else.
Reviewed March 31, 2018
I have a Cub Cadet LTX 1040 42in cut. just like a lot of others that have or still own this piece of junk, the deck belt keeps falling off. I mow two acres of lawn. Before I even get halfway done mowing I have to replace the belt. At 38.00 bucks. I do imagine that price will be going up this year. I go through two belts every time I have to mow. Maybe Cub Cadet could send me a case of belts for free. Now that would be something. I can dream can't I. I have replaced pulleys, springs, cables. I can't wait until it is time to mow this year. Right away I have to replace the belt because I said the hell with it last time I mowed and parked the mower in the garage. I am retired. I would like to buy a new mower but they will give me 400 for this piece of junk. But I still have to come up with 1100. With a very limited income I really don't think that will happen. I will be replacing belts again this year.
Reviewed Dec. 14, 2017
Cub Cadet snow blower 1x 21" - The exhaust heats up the (looking forward) left tire and won't allow the snow to fall off. In turn the snow sticks (it doesn't take a lot) to the tire and it jams up between the tire and coupling preventing the tire from turning. So either I drag the unit with only one tire turning, or stop every minute and bang a hammer on the tire dislodging the caked on icy snow. This happens with 1" or 6" of snow, it doesn't matter. This thing is killing this 65 year old man.
Reviewed Nov. 14, 2017
CC600 28" Walk Behind Mower - Electric start very undependable. Battery charged and it just tries and tries to crank without even firing. Can pull rope start and it starts mostly by second pull. Don't understand. If it would not start with the rope pull, I might understand? Also, when I went to remove the blades to sharpen, one of the nuts was OBVIOUSLY not torqued correctly and almost could not remove (thought it was welded on for a while). At the highest setting for mowing height, front to back of deck shows a good 1/2"+ difference in height. Bought this mower because my wife mows and loves to walk (I have health issues) and she cannot pull the rope start without struggling (she is 65 yrs old). I thought I had researched this product enough but I am apparently mistaken. Not sure how long we'll keep this one. Haven't heard from dealer yet, relating to this.
Reviewed Nov. 9, 2017
We have a large lawn tractor with shaft drive, power steering and cruise control. I love it. With the power steering it makes it much easier for me to steer.
Reviewed Nov. 4, 2017
31BH55TA756 Snow Thrower - After purchasing this snow blower I rented a trailer to bring it home... It is a large snow blower. I then wanted to start it up to make sure it was operating properly. Pushed the gas priming button gas all over the place. Called Cub Cadet for service/warranty for this issue... They told me to talk to their service and repair it myself... Option two rent a trailer return the snow blower either to service or the store. For a cost of $80.00 I have no snow blower. Their customer service was extremely rude. I personally will never purchase their product or recommend their product.
Reviewed Nov. 1, 2017
In trying to change the blades on my 42" Cub Cadet discovered that the blade nuts were WAY over tortured at the factory. Ended up destroying the mandrill shafts trying to replace them. This shows a TOTAL LACK of quality control by Cub Cadet.
Reviewed Oct. 26, 2017
I wish I could give this less than 1 star. Second time I used it on less than 1/4 acre the a belt broke. After $100. bill I learned to do it myself. I never mowed more than 15 minutes without the deck belt slipping off. Learned how to put it back on in less than 5 minutes without taking anything off or jacking it up. Third year of ownership I have replaced at least 10 (both deck and drive) belts, 4 pulleys, lost track of how many solenoids. Looking to buy a Murray with AP parts. Easy to get parts, not $49.00 for a belt. Easy to work on and less than half the price. So far I have owned a Craftsman, Cub Cadet that I wouldn't give to my worst enemy. Had an old Murray that lasted at least 10 years before rusting out. Can't remember replacing anything but battery and maybe belt because it was old but still working.
Reviewed Oct. 13, 2017
I’ve had a zero turn for a year and 1/2. Guess that’s as long as they last. In the last year have replaced tires 3 times and blades 5 times. Deck cannot be adjusted, but says it can be. They should give me my money back but won’t. It’s so bad and cheap. Tore up my lawn and I should have never bought it. $2000.00. In the garbage. Please don’t buy it. Please. Waste of money.
Reviewed Sept. 18, 2017
I bought this LTX 1050 a few years ago and it has caught on fire 3 times. The first time appeared to be due to grass collecting between the engine cylinder head and a shield. The manufacturer put a lip on the bottom of the shield which prevents grass from exiting the bottom. We got this fire put out in time to only cause some minor damage to wiring which I could easily repair. Lesson learned so I made sure to clean this area after every mowing. The second fire was due to a spark plug wiring arcing to the same shield where it rubbed through the insulation, this time igniting grass that had accumulated during that mowing. Again, caught this in time to put it out and only had to replace the spark plug wire.
Not sure what caused the third fire, but the quickness and intensity of the fire seems to indicate a fuel line was cut through and leaked onto the engine due to poor placement and a lack of protection of the fuel line. The attached photo shows what was left of the mower after the fire. I have seen some posts on other sites of this mower catching on fire. If you have one, you will need to be hyper vigilant and I'd suggest carrying a fire extinguisher on the mower. I'll never buy another Cub Cadet product again.
Reviewed Aug. 16, 2017
Biggest piece of junk I have ever owned. Have to work on or take to shop every time I go to use it (Cub Cadet LTX 1045). Already been through 3 belts, starter, solenoid, battery, two Valve Cover gaskets, blade engage cable, deck pulley. Going back to John Deere. NEVER buy from big box stores. That was my mistake. When I replaced starter, I noticed it was off brand, not even Kohler. Apparently, big box stores are selling cheap knock offs of the brand names. Kohler brand engine, but loaded with aftermarket parts. Two grand poorer and much wiser.
Reviewed Aug. 15, 2017
After owning the Cub Cadet 2550 and the model 3184, that is for sale now, and really liked the idea of an upgrade to the new 2017 Cub Cadet X3 GSX. So I went to my local dealer and bought one. DT McCALLS here in TN and to be pleased with it is an understatement. This and I cut my 2 acres in 1 hour, super handling, plenty of power 24hp, and will turn circles in its own length. The electric assisted deck was super as was the super smooth cutting blades. Please be sure you read and go by the manual before you judge this tractor as I know many mower owners do not do and give a bad review. Remember like the manual states do not mow in reverse before you read the manual!!! Thank you MTD for keeping the Cub Cadet standard a 5 star product.
Reviewed Aug. 10, 2017
Cub Cadet XT1 23-HP 50-in - We purchased the lawn tractor at Lowes and by the second use (less than 3 HOURS of use) it wouldn't start after it was shut off for a minute. Discovered the oil was leaking everywhere... The horrible part was that this was a known recall part (oil drain hose cracked) for months. Lowes and Cub Cadet (MTD just keep selling them instead of fixing the small issue and put people at potential risk from an engine blowing up from oil leakage). Once we discovered the problem... went to Lowes and got the sorry we can't do anything about it and sent us off to the manufacturer. After waiting the whole long weekend, the manufacturer schedules and picks up the mower. 24 hours later (they don't call you, you have to call them apparently) they said the engine needs to be replaced and that it will take more than 2 weeks!!!
Overall I will NEVER buy Cub Cadet or anything MTD touches again. I will NEVER buy power equipment from LOWES again after this poor customer service of a brand new piece of equipment that was sold with a known faulty part. I buy power equipment and such often being on a farm. I'm also making sure that every farmer surrounding me knows about this particular issue with cub cadet/MTD and about the really poor customer service from them and Lowes. I can honestly say I've never experienced such things in my entire life growing up with power equipment on farms etc.
Reviewed Aug. 7, 2017
Cubcadet 50" lawn tractor XT1 endure series - Had tractor delivered from Home Depot 5-4-15, they say it has 3yr warranty, but didn't tell you it has to be serviced by authorized dealer. OK even if you didn't take in for service that bolt (that holds elec pto onto crankshaft) should never broke unless defective, because had to heat the broken part to melt the locking compound from factory. The broken piece would not move until heated. So they don't stand behind their product. Don't buy a Cub Cadet unless you plan taking in for service. Also my tractor only had 100 hrs on it and service tech told me that was high hrs on it, if you still plan on buying one keep your hrs. Under 100 hrs, the only reason I am writing this is to let people know that the warranty is very misleading.
Reviewed Aug. 3, 2017
Cub ltx1045 - Biggest mistake I have ever made. In last 10 years since buying it, I have spent a fortune replacing belts on this thing. Already this summer, I have replaced 4 at $32.95 each. MTD has taken what was once a good quality mower, and turned into a pile of crap. I will never own another one or any other MTD made product.
Reviewed July 25, 2017
Bought the XT-Mower in December, 2016. Was looking forward to using this big riding tractor on our 4 acres. This mowing season - have spent over $300 in replacing mower belts. Why? During mowing - small twigs (1/8" diam) from our trees get caught on the top of the mower deck and stick in the pulley. This breaks the belt. Followed up with Cub - they said, "don't mow over branches, that the mower was designed to cut grass only." We have 4 acres - have to rake each time I mow? Ran a small John Deere mower on this property for 4 years before I moved to this mower. Not a problem with belts breaking. I would not recommend to anyone to purchase a Cub Cadet mower. They have a design issue - most likely cost me more money in broken belts.
Reviewed July 22, 2017
I purchased a Cub Cadet LGT 1054 riding lawn mower from Tractor Supply in 2013. I paid $2600 for this piece of junk. The mower constantly broke belts, drive belts and deck belts. Twice the machine stopped moving, wouldn't go forward or reverse. The deck is poorly designed and Cub Cadet knows this from all the problem reviews. The way the deck is designed, debris can be thrown up and wedge in the pulley breaking the drive belt and resulting in damage to the trans pulley fan. I had to have the idlers and bushings replaced.
After spending all that money, the mower did the exact same thing... wouldn't move forward or back. My repair guy said this is a design defect that will keep happening, he tried to find a fix for it but no luck. The starter also went on the machine. So I have a $2600 machine that won’t start and won’t move forward or in reverse. Cub Cadet should not be allowed to sell this piece of junk when they know it has design flaws. I will tell everyone I know DO NOT BUY A CUB CADET.
Cub Cadet Company Information
- Company Name:
- Cub Cadet
- Year Founded:
- 1961
- City:
- Cleveland
- State/Province:
- OH
- Postal Code:
- 44136
- Country:
- United States
- Website:
- www.cubcadet.com
