Closet Factory Reviews

My wife wanted to work with Closet Factory and the designer turned out to be great. We had white melamine dividers installed and finished out a small closet and it looks very nice. The only disappointing thing was that it took so long. We signed for it in November and it wasn't installed until February. I thought that that was a bit much. But the one who put it all together did a nice job. They were really good.

Our wire closet system fell. I used a Closet Factory coupon and had them install a walk-in closet in the master bedroom. The designer was Tom and he was nice, very courteous and friendly. The installation experience was fine and painless. I let the guy go upstairs and he cleaned up after himself when he left. However, they should give an explanation of the finishing of the wall. Because the guy ripped the things out the wall and just plastered over it. I would have probably done the prepping of the wall space if there were prior instructions. If I would have known, I probably would have took everything out, painted it and it would’ve been waiting for him to do the installation. I had that done in my other house and that's what they told me to do.

I spoke with a representative of the builder who told me that Closet Factory is wonderful. When I had the master closet completely done, it was a wonderful experience. The designer came in the snowstorm and when her car wouldn’t roll up the hill and she was stuck at the bottom of the hill, she called me to let me know. She was wonderful and there was always communication going on through the process and emails to show me the design. The installer arrived at 8:00 and left at 4:00 and he worked straight through with only a 20-minute break in-between. He did it all himself and it’s perfect.

I had an organization unit put in a bedroom closet and the Closet Factory designer we had was amazing. He walked us through the whole process on what it would take to do it. We did the designing of the entire closet together step-by-step and caught every little detail. Also, the installation was easy. The installer showed up right on time, we showed him around and he just took off and did it perfectly in a little amount of time. It was great.

I’ve used Closet Factory before many times. They recently installed a wall bed and they did a very good job. They were professional and courteous. I'm very happy with them. Give them a shot.

Closet Factory was efficient and thorough, and I would recommend them if somebody would ask me. My daughter has used them. And I had them do an organizer shelf which is off the kitchen. It was in a pantry. The installer was a single guy and he was very efficient, in and out and very thoughtful. It was exceptional with the designer too.

We had a coupon for Closet Factory through Costco. We also did some research and Closet Factory gave us the best price. We got a very good discount because we were Executive Members in Costco. I had a closet and an entertainment unit designed. The designer was very good and the installation was very easy and quick. There was a follow-up for the entertainment unit and they were very prompt with it. The experience has been fantastic. Closet Factory is very easy to work with, and they have very good stuff. I'm also very pleased with the quality of the stuff.

I really liked the Closet Factory sales rep. She was very thorough, friendly and accommodating. She was very good and she really knew her information. I got a pantry system, a master closet and four room closets done and the installation was flawless.

Closet Factory's pricing was much better than Closet by Design, and we liked the saleslady’s presentation. They also gave us 8-foot ceilings instead of only 7-foot ceilings. First, they went to our old house and they measured out all of our clothes and each one of our closets. Then they sat down, we figured out a plan and it worked. The designer was thorough and did a great job. They were here one day and got half the room done, but they screwed up a little bit with the countertop and the island. It was a different size, but they came back the next day, corrected it and made it right. We are really happy with Closet Factory. They're very knowledgeable and they work with the customer.

Closet Factory had the most reasonable price. I had three closets done, our kids’, ours, and laundry room. The designer was very easy to talk to and knowledgeable. They sent two guys to install and they were good, clean, and hospitable. When they ran in my way, they were very accommodating. My experience with Closet Factory was excellent and I highly recommend them.

Closet Factory did the original installation for the lady and when she had water damage which caused the bottom of the closet system to fall apart, we contracted Closet Factory in Richmond and got them to redo it. They already had the drawings and the designer came out and remeasured everything. I also had a meeting with the customer. Closet Factory was supposed to bill us but when finished installing, they handed the bill to the customer and she went and paid it so we had to adjust how we would bill to her.

Closet Factory was prompt. They gave me a quote and they sent it out. They worked with me on my master bedroom closet configuration. I already recommended them to somebody else.

I was looking for an office desk and my friend Farida, who works at Closet Factory, gave me a good deal. They were quite pricey, but I was guaranteed to get good quality. Since my friend works there, I was sure that it was going to be good, and she knows what I'm looking for so there will be less headaches. She got me exactly what I was looking for and it worked out for me. My office desk is an L shape with a melamine color and I really like it. My friend advised me that it should be shelves and drawers, and she gave me a detailed brief in all those things. She was really good. The two installation guys also did a really good job.

A friend of mine told me about Closet Factory, and I went with the recommendation. Their designer was great. She came out, measured the space, drew up the design, and gave me my options for material. She was totally professional, and looked like she had a handle on the product and pricing. I got a black melamine closet with some pull out shelves, a ton of drawers, hanging space, and a couple of spots in the doors. It was great. The installation was good. The crew was nice and asked questions if they had any, but otherwise, they just came, did the job and headed out. If anyone asks about Closet Factory, I'd say that they have a great product, a great pricing strategy, and I'd advise to call the company.

There were a couple of companies in the area and Closet Factory was one of the ones we've researched when we decided to get turn our whole sitting room into a closet. We got a total of three estimates and we went with Closet Factory because we liked the quality of their work. It was very good and what we found in their showroom gave us a really good idea of what we were looking out for. I’m a very digital person and I wanted to see what I was getting. I also liked their sales guy and the pricing was cost-competitive.

Closet Factory was the first to respond and the designer I worked with was very friendly, pleasant, and knowledgeable about what he was doing. I had closet installed in the bedroom and the installer came the day scheduled, proceeded with the work, and finished it in the time he said it would take him to do it. Everything was done in one day. I enjoyed working with the salesperson and the person who installed the product. And we are really enjoying the closet.

Closet Factory's quote was fair and what they modeled for me was exactly what I was looking for. I was happy and I went ahead with the process. I had them do two chairs on the long wall so I could have a hanging solution and some shelves. And then, on each of the back wall, I have a place for my purses and shoes on one wall and a pullout hanger stuff on the other wall, so they gave me an organization deal. And then the other thing I had was organization put into my laundry room.

Closet Factory installed two closets in the laundry room without any problems. I’m satisfied with the result. And I'd tell my friends to try Closet Factory out.

I had done different kinds of shelving in different parts of the house, so I've done different kinds of researches. A friend had used Closet Factory and then I compared Closet Factory to Container Store. The Container Store has their own built-in and was a little bit cheaper, but Closet Factory is overall a little more polished. I went through Costco as well because of the price. I looked at other vendors and the price made sense. Closet Factory has a good leading.

I went online and looked up closets in North Carolina, and Closet Factory came up. They looked local. I called, talked to Julia and then I had them come out. It worked out perfect. I had a whole walk-in closet redone. They put in shelves and racks. The designer was excellent, very friendly, and she measured everything. My wife and I liked her a lot. We had ripped everything out. The installers came and put the closet in in six hours. It was fantastic. Closet Factory got it done and knocked it out. It was painless.

I had a couple of people come out for quotes and I felt Closet Factory has more to offer in terms of options than the other people that I was looking at. I had two projects by Closet Factory. I used them two years ago and then about a year or so later, I used them again. The most recent one was a home office. So, we had a desk, shelving, lateral files and some storage cabinets. I worked with the same designer both times and this time was a bit bigger project. It took us six weeks to come up with the final design. Her name is Julia and she’s really good. She offers a lot of design options and upgrades. We would talk about what we want, then she would draw up something, and then the budget would be over what I was looking to spend. We would talk about it and figure out a way I could incorporate some pieces of furniture that I already had to try to help save money and to make it all blend.

Closet Factory was the first place we called and we were happy with the estimate. So, we didn’t even get a second opinion and decided that’s what we wanted. We had built-in bookcases built in our family room and a new mantel. The designer, Jenny, was very nice. However, it was very hard to envision the final layout of what it was going to look like from the computer-generated model. The little wood samples in the computer-generated model don't do it justice. My husband and I went over to the showroom and that’s what really allowed us to make up our mind. If we didn't do the showroom, we might have continued to look or had another opinion.

I wanted a Murphy bed with shelvings and Closet Factory came up with something so beautiful. I have it installed at my office and a lot of people come into this place. I'm a Pastor parent and accountant and I wanted to use my guest room as my office but I didn't want it to look like a bedroom. This doesn't look like a bedroom at all. This is a very professional office. And when I bring that bed down it's amazing. I love it.

We purchased a new home in September of 2017 and we were looking to upgrade my wife's closet and get her situated with her needs. She did some research in the Richmond area where we live and Closet Factory came back as the most well-reviewed of the options that we had. Being able to show a digital model of what we were looking for was extremely helpful and the amount of options they offered was great as well. Everything was very upfront on the pricing and it was all itemized right there. Also, there was no kind of hidden fees or pricing curves that we had to run into.

I liked what Closet Factory did for one of my friends. So I had them do some shelves, a shoe rack on one of the walls and then hanging space done as well. The designer was very knowledgeable and very helpful. The installers were very respectable and professional too. I like how quick installation went - one day. I also got the result that I was hoping for. The product looks nice.

I had used Closet Factory a long time ago and I decided to go back to them because I liked their work. They did two closets in a home office to make space for hanging clothes, and then there are some drawers and shelves as well. The designer was very knowledgeable. He made some suggestions and understood what we were trying to accomplish. Also, the installation went great. It was just one fellow and he did a good job, though he had to come back a second day. I would recommend it.

I’ve done work with Closet Factory over that past two years. Everything has been great and everybody has been very friendly and explained everything. The people who came out to my house gave me the estimate, walked me through everything that I wanted to have done, listened to me, and came back with an idea and a plan. And they sent it to me through the emails. I’ve worked with two designers and both of them have been perfect. One of them did three jobs but she left for maternity leave and had not returned so I had somebody else do two jobs.

I really appreciated the extent of the design that Closet Factory did for us. They came by and talked and saw the space as did the other factory that I looked at. But I just felt that Closet Factory had a lot of good experience and background. And some of my neighbors and friends had used them several times. The designer came out a couple of times and showed us a possibility from the computer. She was very knowledgeable and had great ideas. I also had a drawer in my kitchen that I wanted a divider, and she was able to find one that fits in there. That was just work on the side, so she was very flexible.

Closet Factory is a local business and I drove by them every day. I gave them a call, they came out and did an estimate. From what I knew about the market and how much the job would've cost, they had a competitive price and a lifetime warranty so I took them. They installed a walk-in closet. The interaction I had with the designer was flawless. They customized the closet to our needs, our height and size. It was very personal. The installation was perfect which was done in four hours. We'll do our other two closets through them in the next couple of years. Closet Factory tailors your closet needs to your budget, and it's customized to your body essentially.

My wife's closet was redone and we had laundry room cabinets done by Closet Factory. The designer made himself easily available, showed us multiple options that we could choose from, gave us multiple designs for the same space, discussed the budget then made changes to fit the budget and responded very quickly. Everything went really good. The installation exceeded my expectations because I was working home at that time and what I feared was the installer was just going to go and install it without asking me any questions along the way. It would've cost a rework or I might have been unhappy. But he asked questions perfectly timed so that I was able to give my input and that worked out perfectly during the install process.

We had an interior designer that recommended Closet Factory. The designer that we worked with from there was very helpful, knowledgeable and cheerful. We had a cabinet system installed in our garage and the installation went smoothly. They had it finished in one afternoon. They met our expectations and we had a good experience.

I went on the internet, looked, and found out who was around the area and there were a couple of companies. With Closet Factory, local people handled things and they seemed to be a company that did good work. We had a bedroom closet built by them. Everybody was very good and the whole procedure was first class. The carpenter and the man who did the work was excellent. He came in, put the whole thing together, and built it while he was here. It was perfect. Closet Factory did a marvelous job and I was very satisfied. They were very good to work with, very fast, and they knew what they were doing. However, when the installer left the property, he backed over a certain section of the lawn. He was very embarrassed but I said not to worry about it.

I knew Georgia, the Closet Factory designer, through mutual friends and I knew she does a good job. We had our pantry redone and the design process was easy. Also, the installation went smooth. I wasn't home for it, but they came in when they said they were going to. And when I came home that night, it was all done and clean and tidy. Once it was installed, I decided there was one thing I wanted a little bit different, and they came back and did that for me. The experience was seamless and I love it. So, I'm happy with it.

We heard about Closet Factory through an interior designer and we took her recommendation. We had custom closets installed in our master bedroom and our guestroom. They were essentially modular custom that had different types of hanging and different size cabinets. The designer came with the kind of computer to do the sketches right there on the spot, which was great. We were able to approve it that day. Then they gave us a bit of time to think it over and make sure we wanted to do it. Once we ordered, we had basically no interaction, which was great. Then they arrived to install it, so it was seamless. Everything was good during installation, though it took a little bit longer than expected. It was just one guy who came and did that on his own. But he was really professional. He cleaned up everything after he left and didn’t leave anything out of place. I would highly recommend them.

I liked Closet Factory's products that they told us about and what the cabinets are made of. It wasn’t plastic, and it was more wood. We had them do our master bedroom closet organizers. And it has shelves and hanging things. We met with their designer once and he was very courteous and was on time. He designed everything and explained everything and how long it was going to take. The installation experience was very good. They said the installers would be here between 8:30 and 9:00 and they were here at that time. And they took the time doing the thing properly, cleaned up very nicely and had said it would take about five to six hours and they did that.

We had Closet Factory cover the floors of our garage and install closets all over our house. Their representative was a good guy and he was great. However, their pricing could be better. They say that they should stick to the materials and those are very expensive overall.

Closet Factory was a local business that had a showroom where I could find my way in and see that they do. I got some information from the people in the store and then scheduled an appointment to have the designer come out and do their fancy little scanning and measuring technique, and build up a 3D image of what the closet would look like with and without some additions. We decided on the materials and the color. Then they said they would order the parts and notify us when they were in. That was right around the holidays and I was travelling and was out of town, so it took about three weeks because of the delay in my schedule. The installer got there that day, did great work, installed it and it looked great, cleaned up after themselves, and it was a pleasant experience. I got another closet in the house that my fiancé would like to have done for her, so we would be going back there again.

Peggy, Closet Factory's salesperson, was amazing. She spent a lot of time on the designs and with me trying to figure out what was going to work. We were moving into a new house and we didn’t have any closets in our master bedroom, so Peggy really tried to make sure that she could get us scheduled quickly so that we wouldn't have to lay our clothes on the floor. Aside from the master closet, we also had some cabinets above our washer and dryer in our laundry room, a storage closet to organize shoes in our mudroom, and a wet bar in the basement done by Closet Factory. And everything was great--the timing, the quality and the experience. The installation people were great too. I've recommended Closet Factory to some of our neighbors.

My wife and I were looking at the time and I called Closet Factory. We were also looking at other means, and the other thing we saw would've been about the same amount and we'd have to do all the stuff ourselves. We had Closet Factory install a closet in our home. The designer came by four or five times, making sure that the stuff was right and that we were going to get what we really wanted. The installers also did a real good job. They brought all the stuff in and they didn't tear anything up in the house. They were very fast and I'm pleased with what we got.

I had a very good experience with Closet Factory and I would definitely recommend them. I had looked at the company that we used in our other condominium but since I liked the idea where the closet was attached right to the wall versus hanging on the wall, I went with Closet Factory and had them install two closets in the master bedroom.

We moved into a new townhouse and wanted to upgrade our closet environment. We had the shelving for our master closet and our utility room installed by Closet Factory, and they were both exceptional. The installer was quiet and got right to his job, and he was exceptional as far as getting things done and was quick. It was a very good experience and the quality of the products installed was very nice. We had friends over this past weekend and they were saying how great the shelves looked.

I attempted to get other estimates and the other place that I called didn’t show up the first time and then had to reschedule two more times. I had already used Closet Factory 15 years ago so I figured I'd go with them again. I had them install cabinetry and it was in a little cove off the kitchen that I’m using as an office/pantry area. I emailed the designer and she emailed me back right away, and we set up a time for her to come to my house and she did. Then, she came and did the measurements, she did the design and we met at a store location in Tysons Corner, where we looked at some of the products and did finishing details. And then, after the initial installation, she came to the house to check everything.

We had Closet Factory redo our master bedroom closet. Their designer came over, went through the closet and what we had, and she took measurements. And then, she showed us all the different designs that they could do and work out and some materials as well. We picked out right then what we wanted. The installation guys were good, too. There were two guys who came in, and they took everything out and put everything back in. They did a really good job. They had to cut some of the baseboards and pull some of them out. And other than the noise from the saws, everything was good and they were quick. When we get some stuff together, we're going to have Closet Factory do some more stuff for us.

I heard about Closet Factory through the Valpak on a coupon. I had them install organizers on the inside of my garage. That went fine. Also, their designer was awesome. He was really good.

Some friends of mine had work done with Closet Factory in the past and they would brag about how good Closet Factory was. I told Michael, the sales rep that I was working with, that I was considering either getting bookshelves built into the wall or an entertainment system and he said, “How about you combine the two?” so he sketched something very detailed. The guy knew what he was talking about. He explained the measurements to me and what would happen each step of the way.

Closet Factory was referred to me and I had them install a closet for our guest room. I had very good interactions with the designer. She was very committed and creative, and I’ll use her again. The installers were also very good. They were committed to getting the job done and they spent as much time as necessary to complete it. Overall, my experience with Closet Factory was fine and I’ll be doing some more stuff with them in the next few months.

I got Closet Factory mixed up with a different company, but when I made the appointment and Mandy showed up, she convinced us to go with them. I told the designer what I needed. Our closet supposes a lot of challenges because of the pitched roof, and she was able to maximize all the spaces. There was not one space that was not used. The installation went wonderfully. There were a couple of things that didn’t arrive on time, so they had to break it down into different dates. I got a phone call before the installer showed up, and he was great and very helpful. Before he did anything, he would explain to us what he was going to do, and he did a lot of extras like cutting our baseboard and putting them all together to make it look nicer. And that was not part of the design. He went a little above and beyond. So, my husband and I are very happy with the experience. We love the final product, and it’s the best room in the house now.

I did an internet search for the kind of job I wanted done and Closet Factory was one of the names that came up. I wanted a company that specialized in this, not some general contractor. And they were the only ones around here that specialized, at least in this site that I went to. A rep came out and we talked about what I wanted done. He looked at it and he put measurements. He was very polite and we got to talk about politics and political philosophy. That was all right. I tend to be more for all business, but he was a genial enough person.

I knew some people that did interior design and I was directed to Closet Factory for a specific design of a closet for our master bedroom. I got Closet Factory in Richmond to give me a gift certificate for $2,000 that was good for a year, and I gave it to my wife. From a husband’s standpoint, getting my wife to sit down and come up with a design was virtually impossible. The sales consultant came in, made an appointment for 11 o’clock in that given morning, and by 12:30 he had the design. She could see it, he did it on his laptop and everything was done. It was very user-friendly.

Everything went beautifully with Closet Factory. I had them install one small closet that has some shelves and some rods in it, and three drawers. My interaction with the designer went very nicely. She was easy to talk to. Also, the designer was local and that was important. The installer came in, did his work, and it was wonderful. I'm pleased with the product.

We had Closet factory install a closet in our northern home and we decided to use them again to install two master bedroom closets. We like that their products are made in-house. Their designer was efficient and the installation went fine. But they sent us the wrong color lock and we've been waiting for them to swap out what they gave us as opposed to what we ordered. It's been two weeks now. Finally, we sent an email to the reps that came here and they’ve scheduled for the first week of April to finish it up. Other than that, they have a good product and we would recommend them.

Closet Factory was recommended to me by another contractor, and I went with them for the price. We had them put in a custom closet, and I absolutely love it. The installer was great, on time and respectfully got the job done. I had some drawers, shelving for shoes, and specific spaces for dresses and trousers put in. I also did a few excess rooms like scarf holders and belt holders which I totally love.

My neighbor took me into her house and showed me her closet. She then gave me Tom **'s contact information. I contacted him and he contacted me. We talked and he came to my house and looked at our closet. He then drew up a plan, met with us and we signed a contract for services from Closet Factory. Thereafter, people came out and put in the pantry. And then, a month later, their people came out again and put in the master closet. We had an excellent installation experience. Overall, we've been very happy with the service and the product. Everything worked really well and I recommend Closet Factory to my friends.

We dealt with Tom at Closet Factory and he was amazing. He came out several times to help me measure because I was unsure about what I was doing and also, on the day of the installation just to follow up. I highly recommend him and give him praise for all his help. And the man that put everything in did a very good job cleaning up after himself. It was very professional. We had a master bedroom closet installed and we're pleased with it.

I called Closet Factory. They came out and did their presentation. I liked them. I had them do the hanging space and shelving because it’s in a guest bedroom. And it looks organized. It was just beautiful to the point that I had them do the downstairs bedroom too. The designer was very knowledgeable and very professional. She was a cute, nice lady. The installation experience was perfect as well. It was just one person coming in and carrying everything upstairs. And it was really heavy material. He was very knowledgeable, very clean and precise. And the quality of the work done was excellent. It was also done in a quick manner. We were quite impressed.

I stopped by a showroom on my way to Costco but there wasn't anything there. I found Closet Factory's telephone number and I set up an appointment with them and their rep came out. I told her that I wasn't ready for a few months and when I came back in the winter, I called her back and I wanted the closet done differently because I had time to think about it. She did a new plan for me and I liked it. I ordered it and they installed it. The installer was pleasant and terrific. He put putty on all the holes and he touched it up with paint. He also cleaned up his mess. My experience was all positive.

I had a friend who had used Closet Factory and referred them and I also got coupons in the Valpak. I’ve used them two times. The first time, they came out to install a closet system in a tiny closet. I live in a small old house that has 3 x 3 closets that don’t store very much and they put in a double stacked closet unit. So, I have two bars and a nice shelf. And it’s gorgeous. Then, the second product was a really large project. They installed a Murphy bed with a floor to ceiling shelving on either side of the bed and a desk that’s also part of the unit with a shelving over it.

I got a coupon from Closet Factory. A rep came over, gave me a figure, and the company did a fantastic job. The installation was done in one day, and the crew did not leave any kind of mess. We had them put two master closets that had a stack of drawers, lots of hanging spaces, and places for shoes. Mine has a jewelry box, too. I was impressed with the way the design came out. The designer was very good and professional.

I got a custom closet with Closet Factory for my master bedroom, guest room, second bedroom. They are all white with silver. The closet designer was perfect and the installation team were also good.

We did a little bit of research, saw that the Closet Factory had been around for quite a while, and we decided to take advantage of inquiring on the free estimate they offered. We had a master bedroom closet installed and a closet organizing system put in. It was something that we had wanted to have done for quite a while. It's not the biggest closet, but we didn’t want to look at the old wire system that was in there. So, we had our consultant come out, do a measurement, and make recommendations on how to best use the space. Our designer, Tom, was very experienced. He'd been with the Closet Factory for 20 years and that number rang a bell, almost from the start. He was very personable, very friendly, knowledgeable, and he promised on his delivery. It wasn’t a complicated space and we didn’t have a lot of designs to choose from, but he shared different materials and ways of doing things until we found what we wanted.

I did a web search for custom closets and I made appointments with a couple of different companies. One was California Closets which we didn't like. Closet Factory had better quality products and features available. The designer came out and was really knowledgeable. She did a great job of listening to what we needed. She measured all of our clothes, looked at what we had and came up with a great design.

Closet Factory was a little overpriced, but for the size of the closet, I didn't think it was such a big deal. I got a closet on one side and shelves on the other side, and four drawers in the middle. It's only been installed for a few weeks, but it's good quality. The designer was a little all over the place, but she was okay for the most part. However, she said she would follow up with us to see how the end result was, and she never called. I sent her pictures and she didn’t even comment on them. But the installer was great and very professional. He came in, did what he had to do and cleaned up.

We liked the design, the price, and the adjustability of Closet Factory and they installed the master closet. It is great and we love it. We got a good experience doing the upgrade of the closet and we liked how quickly they were able to turn around the product as well as gave us some flexibility when we wanted to change where we hang things.

We took an appointment with one of Closet Factory's representative, and she came in and we told her about our ideas. And we didn’t go around, we liked her and her ideas. The installation took three days but it was finished on time and the installers were really good. They installed the study room, all the bedroom closets, and a few cabinets next to the fireplace on either side. They cleaned up everything after they were done with the work. There were some few issues, and they came back and they fixed everything. I liked their work and I’m happy with them. I would definitely refer Closet Factory to my friends. I referred a couple of my friends and they are also going with them.

A few neighbors were using Closet Factory and I figured it would be a good company to go with. I had an entertainment center, a pantry closet, and a few bedroom walk-in closets done by Closet Factory. We went with the dark brown wood in the master bedroom and we went with the white shelves for the other bedrooms. It was pleasant dealing with their designer but I was really not happy with the installation. I was expecting one crew to come and complete the job from start to finish, but there were three separate crews that came out each time. So when they came out to work, they were starting from scratch and they weren’t sure what was left to be done by the other crew. The third crew that came out still didn't know and they weren't prepared for the job and they had to go back the shop and get stuff. I had to be there and explained to them what everybody else did and it took time out of my day just to show them what needed to be done.

We went to see Closet Factory and they had what we wanted. They were very agreeable to deal with and seemed reasonable too. They did two closets for us and then they turned the closet into an alcove with a desk and they put in two murphy beds. It was done mainly in one room, a third bedroom. And we wanted to make it a den and guest room if we needed it. The designer was very agreeable, pleasant and he made great suggestions. He was very good. The installers came on time and they cleaned up too. They were excellent. They came back when they needed to add a couple of things that we decided we wanted, so they were very good. We’re very pleased with Closet Factory.

I Googled custom closets and Closet Factory was close to me. I had a desk and some built-in cabinets installed and the designer was really good. She seemed like she was very knowledgeable and she made some good recommendations that I appreciated. I assumed that Closet Factory was a privately owned business because everybody seemed to know each other, and I like that feel of a small business. However, the day before the install was supposed to happen, I never heard from anyone. So I wasn’t even sure if someone was coming out. It would have been nice to hear from someone.

We had closet inserts already in our closet when we bought this house, but we had some water damage. I called around to see who had installed them. The first place I called was California Closets, and the guy asked me for our address. They said they've done a lot here in CrossRidge, and so have Closet Factory. But they said that they could tell by looking up the house address, so that's how I found out who had installed them. When I called Closet Factory, the lady was very helpful to begin with. I was going to go with whoever put them in to begin with, but Closet Factory was cheaper. Besides, if someone else took them down and the boards broke, they wouldn't be guaranteed then either.

I had a wall closet done by Closet Factory. I explained everything over the phone and I worked with my designer before and she knew exactly what I wanted. I like their professionalism and they did the job quickly. I didn't have to go back and forth and there were no issues. I've recommended them.

The other closet company, the quality and the contractors that I spoke with, didn’t do the drawers and poles like I wanted. So I went with Closet Factory and they did our whole master closet. We had shelves, drawers, and shoe rack installed. I liked the designer and she was good. However, they installed a bit too far so, our closet door wouldn’t open or close. They came back and fixed it quickly. It wasn’t too much of a hassle. The cost was expensive but the closet was nice, so I was happy with it. If you are going to stay in your home for a while and enjoy the closet, Closet Factory is worth the money.

The design consultant from Closet Factory we dealt with was fantastic. She was easy to work with and she cared about our needs. She would almost fit in as part of the family when she was here and she was the main factor why we chose Closet Factory. Two gentlemen came here to do the installation of the closets and it took them almost the entire week to do most of the work and didn’t rush, and they did a good job. There were a couple of small things that weren't perfect the first time, but they took care of what needed to be done and there were no issues regarding that. Everything's in good shape.

We heard about Closet Factory through friends and family, and we went with them since we trusted them. We had full doors and internal closets installed in our master and second bedroom. The designer was very clean, walked through everything, answered questions and made measurements. Also, the installation was easy. The first part was taking out the closet, which was quick, and then they repainted and resealed everything. The second part was they came back the next day and installed everything, which took a few hours. Everything went as planned.

We had Closet Factory do a closet in the home that we owned previously. We just moved in to a new home this fall and needed something done, and we had a good experience the first time so we called them again. We had a small pantry done with just solid shelves. And then we had one small sliding door closet done. It had a single hanging rod all the way across and then two shelves up above. And then the third closet was the master walk-in that had stacked hanging rods on both sides and the back wall of it is all shelves.

I was satisfied with the woman from Closet Factory who came out. She was very pleasant and interactive. She used a computer program to set up the whole design, so I could see what it was going to look like. I had them install drawers, shelves and hangers in our master bedroom closet. They also did hooks on the wall for our hats and jewelry. It took less than a day and the two gentlemen that came out were very efficient. There was an issue with one of the units that I had ordered that didn't come in on time, so they had to delay my installation. But the owner of the company called and talked to me personally about it.

We had Closet Factory install closets in our bathrooms and a laundry room flip and I liked their products. Their designer was good. She understood everything that we said that we wanted. My daughter graduated with an Interior Design degree and she liked the designs. The installation was very neat and was done in one day. Closet Factory did a great job and I would recommend them to anybody.

Closet Factory offered interesting types of products and I had used them for three properties already. The first job was good, the second job was better, and this last one was the best one. One was a closet, then the second one was when they added those for shoe closet and for jewelry drawers, and then they just finished doing a library in my living room. Their designer was great, very knowledgeable and delivered everything that I asked. It was almost like he got in my head. Then the installation was perfect. The carpenters were very easy to work with, quick, and very tidy. They cleaned up after themselves and their craftsmanship was very good. My library was between a hallway and the walls were uneven, they gave me different options and in the end, it was for the best.

I was at a home and garden show in Albany, California and saw Closet Factory and they were geographically close to my hometown in Stockton. I had them customize a bedroom closet for me. They took out our basic rod and shelf and put in more shelves and two-level rods. They improved the storage capability. I had a pleasant and professional interaction with their designer. However, there were days that a representative had to come to the house. There was a degree of disparity between what the rep at the home show quoted and what actually turned out to be. The quote was about a thousand and the end price was $3000.

We told our Closet Factory designer what we wanted and she did pretty everything like the measurements. She was really great to work with. The installers did a good job too. They cleaned up after themselves and they were in and out in no time. My wife loves the main closet in our master bedroom. It's nice and now I'm thinking about doing mine next.

A Closet Factory franchise is right down the hill from where I’m living. They were convenient and they seemed reasonable. The young couple who owns the franchise were very nice people and they did a nice job. We had Melamine-coated shelves installed in a pantry and in the master closet and in an office closet. It was really sturdy and it met all of our requirements. The installers were neat, they worked hard and they cleaned up immaculately when they were done. It was cleaner when they left than when they came. I’d tell my friends that Closer Factory was great and if they needed closet work done, they should see them first. They’re really top-notch and they really care. When the owner of the company shows up and works alongside his men doing the installation and really knows what he's doing, then that's a great endorsement in today's day and age.

I looked up Closet Factory online and they had better pricing than other companies. I got the basic kit from them for a bedroom closet and the designer I worked with was really good and very personable. Then their installation team did everything at one time. Everything was handled properly and all materials were ordered and delivered on time. Overall, it was a great experience.

I googled closet organizing companies and I liked what Closet Factory had to offer. I also liked the lady designer, Cindy, who worked there. We got started with two bedroom closets that are off at our bathroom. Then I added two other closets that involved my kitchen and a hallway closet. The installer, Jim, started in my office doing bookshelves and cabinets. Then he did the other side of my office, which is the desk that I had them create for me in my office space. A different gentleman did the closets, but both installers were equally wonderful. Closet Factory has been great and the quality of the products that have already been installed was very good. It’s a wonderful feeling to get organized and Closet Factory does a great job of helping out.

I was referred to Closet Factory by one of the builders that I use regularly, and it ended up that the Closet Factory guy was great. We had several things from them, including shelvings and drawers. This time, we had a pantry done. The designer was fantastic. He came, he did some great measurements, and then he made some recommendations. When they called to schedule, I said, “Gee, that day is not going to work for me.” And they were very helpful to move it around and send somebody when it would work for me.

I had a couple of people come giving me quotes, and Closet Factory was more expensive, but it was more of what I was looking for. I had a closet installed. I was on vacation during the installation day, so I had my sister watch the house and she would just send me pictures every day after the installation was done, and it was great. The designer was very excited about doing a closet like this because it was one of the biggest closets she has done. So, she was very on top of things and was always asking questions, if everything was okay and just making sure that it was what I wanted.

Closet Factory was local. It was in the neighborhood. The price is non-negotiable but their staff is really good. The sales rep that came out was very helpful and informative on materials and giving advice on what he recommends and what’s popular out there. The designer was excellent. I think his name was Sonny. The install crew was really well too. It was a master bedroom closet that was installed and it was a professional, in and out, and very clean install. They got it all done in one day and the quality of the work was outstanding. I'm very pleased.

I moved to Sacramento and started going on the internet. I found a very good review about Closet Factory so I checked around and contacted them. When I made my initial call, they were very patient and they very thoroughly explained to me everything that they could do for me. Then, they set up an appointment for me and their rep came in right on time, sat down with me, talked to me, and did the initial evaluation. They were very friendly and very thorough.

I called three companies and they showed me their layout, and the best design was from Closet Factory. Plus they gave me almost the same price that they quoted me. They did the shelvings for my walk-in closet. The designer was very professional and he listened to what I needed. The best part was when he designed the shelvings for my shoes because I collect shoes and now, I have a lot of room for them. Also, the installer did pretty good. He was a little early for the appointment which was good, and he did the job in a little over half a day. He even went beyond his duty because he took out my safe for me, came back and bolted it back. I'm really happy with the job, and because it went through Costco, I got a 10% back for the price. Some of my friends have seen my closet and they really like it. My daughter is thinking about doing it for her closet too.

Due to the Costco rebate, I went with Closet Factory since they are a part of a membership promotion. I supported Costco. I had two walk-in closets done. I have white cabinetry plus glass doors and drawers. The Closet Factory designer came and she was great. She asked me questions about my lifestyle, shoes, and if I was going to buy more shoes. She was very thoughtful in how she asked those questions since I hadn't asked them. I'm retired and she talked about the kinds of clothes and if I needed a long hanging area for formal wear. She took my lifestyle into consideration. When we were planning on a design and we were looking at cost. She was very cost effective in helping me determine what things I could add on later versus trying to foretell everything at one time. I really appreciated that because when doing two closets to the extent that I did can get costly.

Closet Factory installed a bathroom cabinet for me and did a really good job. I found them online and went with them since they could meet my timeframe. The installer had to do a lot of work and he did it really well. Their designer was good too. I'll definitely be recommending them.

We had done work with Closet Factory before and, this time, we went directly to them for a closet system that we needed. Their designer was very nice. I had a good experience in dealing with her. Also, their installer was polite, clean and he did a great job. It was a good experience.

I saw Closet Factory at the Auburn Home Show that was here last year. We had them install two closet organizers in both the master bedroom and the extra bedroom and we've had these for more than 4 months. We love their products which are great, quality-wise. Hillary, the designer that we dealt with, was excellent. She had great ideas and she was innovative in how to use the space efficiently. I had a lot of stuff to put in there and she had to design something that would accommodate everything that I wanted to put into the master bedroom closet. The installers were excellent, too, and they were very clean, organized, and respectful of my home. We just had one minor follow-up. There were little marks on the drawers and they called me within two days to schedule someone to come in and change the drawers, and they did this within a week of the original installation.

Everything was good and I’m 100% satisfied with Closet Factory. A salesperson helped me with the design. And then a lady came out and cut it all to spec and installed it. She did an excellent job. I would use Closet Factory again.

I got two closets from Closet Factory installed. They were a little more expensive than I wanted but I really liked the people I was dealing with. The designer was very nice and I liked her. I probably made decisions a little too fast, but when I went back to her, she was super accommodating. The installation was very good as well. They got it all done and I was very happy with my experience.

Every closet of my home was done by Closet Factory recently. They’re an awesome company with very friendly people that communicated very well and did good work. The quality of their products was good and, for a lifetime warranty, the prices were decent. The designer, Beth, that I dealt with was very nice. The installers were very friendly and they didn't make a mess.They got in here, got the work done, and got out, and I was very pleased. I’m still waiting for knobs that were back-ordered, so that’s the only thing that remains to be done. I have already told people about Closet Factory. I own a company and I shared about them on my company Facebook page which has 140,000 followers. I said there that if people are looking to have closets done in their house that are high quality and they want to get excellent service, they need to look into Closet Factory.

Working with Closet Factory has been a very positive experience. They were very anxious to please and wonderful to work with. I had them install a number of closets in a number of rooms. The designer worked with me very well and was very patient. Everybody in their installation crew was wonderful. In addition, they corrected any issues that were there. I'm in the process of adding something small and I'll have them come back if we redo anything.

Closet Factory did a Murphy bed for me and my experience was a fine. Their designer came out and she was wonderful. She told us what our options were. She looked around the house and which room we wanted to put it in and showed us what the style was. Also, the installation team was perfect.

I had Closet Factory install a closet in my master bedroom. The designer was accommodating and provided good information. The installers were neat, quick and did very well. Moreover, the cost was impressive.

We used to have an office, but we no longer needed it and it became a junk room. Then we thought of turning the entire room into a closet space. I googled Closet Factory and whenever I spoke to someone from them, the customer service seemed decent. They were also good when we had someone come out. They were very flexible with the scheduling. The designer they sent was very professional and although it took a while, he was good. The installers were good too. The closet space came out really nice and very neat. We also had them build an area for the computer so that we're able to use it, and it worked out great.

Closet Factory, as everyone might know, is a custom furniture maker. I first came to know about Closet Factory when I was looking for a murphy bed to go into my den/office. I could not find one online that suits my need. I needed the murphy bed to blend in, to look clean, and to function the way I envisioned it: be an office when not used as a bedroom.

Our designer Casie ** did a great job working in as much shelf space and hanging space as our closet would allow. She had great ideas to utilize all the elements we wanted and save some money where possible. The installers were professional and had some challenging angles to work around. They figured it out and it all looks and works great!

Closet Factory did a complete storage system in my garage. Their people were great and the girl that came out knew what she was doing. If I didn't like what I was getting and if I didn't like the product we would stop everything but they did a great job. I am thoroughly pleased and I would recommend Closet Factory.

I had a very wonderful experience with Closet Factory. Their designer was very knowledgeable and did a very good design on my closet for my master bedroom. She came to my house in a very polite way and went into my master bedroom closet. She pointed out what I really needed based on the closing that I have. Then she drew sketches in front of me, and when I felt like some of them were very expensive, she would do more options for me so that I can afford the money. I requested for shelving and a door, and the installation was also very smooth. About three guys came in and worked very quietly and very productively. They got the job done in two days and it was very good.

I used Closet Factory three years ago for my first closet and I really liked the way it turned out. So I wanted them to do the master bedroom closet and my daughter's room closet as well. Their designer came to my house and discussed the design. She's been so kind and wonderful. Their installers were also very professional.

Our experience with Closet Factory was good. I read the reviews and then I spoke to a consultant Jerry who suggested in a calm way of what to do and how to go about it. It also helped that they had a computer animation to see the products from all angles while using the space where I wanted it to be, so I had a real-time look at how it would be. It was expensive compared to buying a closet from a regular store but I was a little anxious and when the product came in and when the installation happened, everything went smoothly. I am still enjoying it and the quality is good. It was a good investment as well.

Closet Factory did some work for me in Colorado before. This time, I had a couple of people come by and gave me quotes and Closet Factory had a better price so I had them install a white melamine board shelving and door for a closet. Their designer was good, competent and professional but we had an issue with the design. We had a little hiccup when the shelves were first installed because they were either too tall or too short but the installers fixed it and I was happy with the way that they handled the situation. The installers were quick but they were a little shipwreck and a little sloppy. They could have used a little bit more care when they were nudging around things. They left ample space to nudge but it was a little tighter. But, it was a good service and product and it was a quick and affordable way to get a lot of use out of your closets.

We had Closet Factory install a custom closet organizer for an owner's residence which the owner uses when he comes to this coast. Their designer was very smart and a great woman. The owner wanted something similar to what he had and he was descriptive in what he wanted but the designer was able to model that while sitting in the living room of the residence. It was a really impressive operation and the whole meeting took about 45 minutes. It took about a month to get the installation scheduled because Closet Factory was so booked up but it was fine because the owner was never here.

We did some research and Closet Factory’s name came up. I called them and their prices were okay. Their product was similar to some of the other companies that we have talked to but I liked that instead of hanging clothing closets, they do their closets from bottom up. So, we got shoe closets from them. Then, recently, we had them do cabinets underneath our kitchen countertop. Their designer, Michael, came in and I explained to him what we were looking for and what we wanted, and he agreed with it. I also kept telling him that we needed maximum space.

I browsed online a bit and I liked the designs that Closet Factory had than any other closet factory. The designer that came over was really friendly. They explained everything and went over everything clearly. I had some garage closets installed. The installers were quick, efficient and did their thing. I would recommend them.

I had talked to a couple of other closet companies then a friend recommended for me to use Closet Factory. He had a positive experience dealing with them and I had a good experience, too. They did some built in cabinets and counter space for a home office. My interaction with the designer was positive. They were able to do what I wanted and were very accommodating and helpful. I was satisfied and I would use them again.

We had Closet Factory revamp our closet space in the hallway. It was just cabinets and some drawers weren't the way I wanted it to be. The designer did a fantastic job. I told him what I wanted and he exactly knew what I wanted. He also knew what dimensions would best fit my needs. The experience went really smoothly.

The Closet Factory sales guy I had was so good that I decided on them instead of another company. He clearly understood our situation and he was able to really write things out for us. He gave us a feeling that they knew what they were doing and that they could do what we wanted to be done. So, we had peace of mind. We did a walk-in closet and we are very happy. The installation crew was good and very quick as well.

We were looking to add a walk-in closet to our Master along with closets in our kids bedroom in anticipation of our new baby. We signed the contract with a designer who seemed to lure us about Costco discount only to realize that he had no idea what he was doing. We regret choosing Closet Factory and highly recommend to be cautious in choosing an able designer. We are still unsure if the designer miscommunicated the plan or if the entire operations chain of this office is a disaster. Plan that was finalized and that was sent to the installers were completely different. We encountered series of issues and the front office kept asking us to touch base with the designer even after a month of incomplete installation. The designer finally came and started sharing the wrong cost because of which he said we had cut back on the orders. He came to us showing a bill for less than 13 K while we had paid 14.3k.

I have used another closet company eight years ago and it was a horrible experience. I did four different bedrooms with Closet Factory and it was just the basic materials that they have because I was in a hurry to get it done before the summer was over. It was the full shelving, hanging and transformed the whole closet but with the basic materials. Their designer was fabulous. She was thorough, quick and had it designed for me. I was able to see it on the computer. I really liked her. The installation was great too. Compared to the previous installers that I had, these guys were really good and they were clean. It took them three hours to complete the job. The whole thing was just very professional.

Closet Factory products are reasonably priced but I also had California Closets come out to do a comparison of both companies. I liked the fact that when they were onsite, California Closet used a computer model to show me the exact outfit and changes of the layout, which I thought was very interactive and very nice to actually see, and they were able to give me a quote and tell me options right then and there. That's something I would suggest to the Closet Factory as that was a really great experience as a consumer. The Closet Factory designer was very responsive and matched the deal with me, and I had a closet installed in our bedroom. However, after installation, I noticed that one of the boards at the bottom isn't staying, and it's because it's kind of adhering. It's probably just a change in the heat and old and I feel that maybe now it's not fitting tightly. My experience with Closet Factory was easy and simple, and the product came out great.

Closet Factory did the closet system for my wife. It's an organized and a better system with stuff drawers and hanging rods. Our messy stuff that used to be on shelves could now be in drawers. The designer was very helpful, gave some good suggestions and worked very well with my wife. Our experience was good. Closet Factory did a great job in the time that they allotted.

I’ve worked with Closet Factory several times. The first time was about three years ago. So far, I liked their quality, selection, price and they’re close by. We did a wall bed, desk, shelf units, and then, we did several closets. They're holding pretty good. We’ve had a few problems with the drawers in one of the rooms, but other than that, they're okay. Closet Factory has been great coming out and fixing it.

I have used California Closets before but I thought I'd go with Closet Factory for my laundry room. The Closet Factory designer was out saying things very intelligent. She had a computer that shows what she had. I had a little issue and she solved it so I really liked her. The installers got in and got out and it was excellent. Overall, Closet Factory was outstanding.

We had a two-bedroom closet and a pantry installed by Closet Factory. The designer was great. He was courteous, on time, plus I knew him. Also, the installation went well. I definitely had a good experience with Closet Factory.

We had our master bedroom closet done by Closet Factory. The expectation and the problem solving were upfront, and the design was exceptional. We talked to some other closet companies and Closet Factory was the most responsive and their website was a little more informative. Their designer stood out among the others that came out. He was more professional, more knowledgeable, responsive and really good. He answered our questions while the others didn't have in-depth knowledge or answers or even solutions. Closet Factory was able to work with us in solving challenges that we brought up on the spot.

Closet Factory's product was very good. We had a closet installed five months ago and the product they used was nice, durable and thick. The designers were always taking care of me and they are very helpful. Installation was very good. The crew was very friendly and very polite. They came in on time and finished it on time. It was perfect.

I like Closet Factory’s location and we had them do two master closets and a laundry room in our house. The designer was very friendly and helpful, and the installation crew was great. The Closet Factory team did a great and timely job, although there's always room for improvement. They were informative and professional and I would recommend them.

From the design to the finish product, Closet Factory was professional, innovative and budget conscience. I would highly recommend them to anyone looking for great ideas for storage and stylish built in!

Closet Factory turned my extra bedroom into a closet with shelves and everything. Their designer was very nice and she answered all of my questions. The installers both did a great job. On the second day, only the lady installer came and finished the job, and she vacuumed the whole place and cleaned it before she left.

I liked Closet Factory’s designer, Laurie. I interviewed a couple but I felt comfortable with her and she could tell me exactly what was going to happen. We had a very good connection and she's a very clear communicator. And she sketched out right there so I saw what she's going to do. Plus, their factory's local so I liked going over there and everything was done right here. I had them install a closet for a small bedroom and the team was very professional and did a great job.

I live in a fairly rural area and Closet Factory renders service in our area. They installed our pantry system. From design, install, to the follow-up, it was a great experience. The installers took two-thirds of a day to put the closet in and they did a great job. I would recommend Closet Factory.

I’ve had friends that had used Closet Factory and I had seen some of their work. I walked into their showroom, talked to the woman there and we had set up an appointment for her to meet with me and my wife at our house. The designer was very professional and very friendly. The design for the master closet was great and the price was reasonable so, we went with it. I left the installers to do the job and the installation went smoothly. The work was performed as agreed and as promised. We’re very happy with it.

We looked at different companies and talked to a couple of different ones, and ultimately, we decided to go with Closet Factory. We like the quality of the materials and part of it had to do with how it was put together. The weight-bearing was going to be held on the floor instead of by the wall, for example, and it wasn’t just going to be hung on the wall. I also like that they were going to be building the closets locally, as well as my experience with the designer. She was very attentive and had a lot of information and she was willing to try a lot of things to get what we really wanted.

I had a friend of mine who had used Closet Factory a couple of times and he recommended them. I have two closets from them. They did a whole closet system for me, customed to my needs. I had drawers put in it and space for hangers. It has storage up above and a place for shoes. They also put a laundry bin. Whatever I needed, they've done with perfection. It's the second time I've used them. The first time I used them, a gentleman designed a special space for me and also, a desk office area. Then the second time, a woman came out and she was really nice and easy to work with. The quality of work is excellent. I'm very happy and I would highly recommend Closet Factory.

I had Closet Factory install a walk-in closet with some drawers as well. The designer was awesome and she came in and listened to everything my husband and I wanted in the closet. She then drew a little on her computer and was able to adjust accordingly. And she was able to give good insights as well as examples of prior closets. She really hit on all the options and specifically gave me what I wanted. Their installers were quick and everything was done right and I was really happy with the end result. They were flexible with the dates, too. We'll go back to Closet Factory for some other closet.

Closet Factory did our closet and compared to other companies, their work is stronger and the way they mount the closets in the garage or to the floor and not to the wall is so much better. I also got two other companies do the estimates and Closet Factory was a bit more expensive, but the quality makes up for it. Closet Factory came out, did the measurements in front of us, and they were on point because they had a computer. I could tell them if something was too much, to take away one cupboard or make a cupboard a single one, and they would do the drawings in two minutes, while the other ones had drawn them all by hand and take a long time. They were extremely low pressure, too, and I liked the experience all around.

I had Closet Factory install a wooden closet organizer in my child's bedroom. Their designer was very nice and very personable but I'm not sure with her ideas. I had already measured it out and I knew what my daughter wanted but she wasn't listening to me at first about the drawer size and space. We wasted a lot of time doing a lot of other possible designs but we ended up coming back to the one I had presented her in the beginning. Also, the designer didn't inform the installer about an outlet up in the closet. It would've been a complete showstopper for getting the installations done that day if I had not solved it at that moment. However, the installer was really good at what he did and overall, it turned out very nice.

I used Closet Factory and the price was right. The designs were great too. The designer was very professional. He seemed really young but he had a lot of experience and knowledgeable in his craft. The installations were great and sturdy, and everything worked great. We had other contractors working at the same time and there were a lot of changes in the schedule and things get delayed and pushed out, so I had to reschedule my installation once or twice. To Closet Factory's credit, they warned me that it could be up to four to six weeks before they can give me another date. It would've been nice if there was a little bit more flexibility though. But on the other hand, they called and told us that a day opened up and asked if we could do that day. They were great about the follow up. I told my boss he should use them too.

We went to a homearama in Virginia Beach and we liked the display that Closet Factory had. We worked with Sharon, their designer, and had them installed closet organizers in our master bedroom. She was wonderful and everything about her was great including her suggestions, designs, efficiency and she was just on top of everything. Their installers were in and out, very professional, cleaned up, and better than expected. Everything was absolutely perfect. It was better than most customer service experiences I’ve had.

Closet Factory sells affordable products. Their rep was a nice guy and an intelligent salesman. He kept to San Francisco and was like a local. He was also attentive and figured out what we wanted. We got what we paid for and more because he helped us get it right. The installation also went well. Their team didn't tear my house apart and they didn't take long. They came in and were done in a few hours. They did a great job and I have some other orders with them I would probably continue.

I had cabinets put into my garage a year and a half ago. I reached out online and I got a meeting set with the designer who came to my house. His name was Ish and he was great. He was very helpful, knowledgeable and responsive. He did a proposal using 3D and photos, and I went to his office and went through the exact materials and finish color that I wanted. I bought my own handles and dropped it off at the factory. Then I had an installation about a month and a half later after my initial meeting with them. So, it was pretty fast. They were not the cheapest option I looked at but the quality was there for what I wanted.

Closet Factory was referred to me by a group I worked with who helps you move into a house and packs your stuff. I had a wall unit where shelves had originally been designed to accommodate a TV and I didn't need that kind of accommodation anymore so I needed to replace that unit into a wall with shelves and doors across them. My point person was very good because he had both the technical and artistic ability to do the job. He looked at my unit, assessed it and knew what the workman would have to do when they came in and he measured it up. It came out really beautifully. Also, the installation guy made it less scary because it's really tough to watch stuff get torn out off the wall. He was terrific. If right now I had the budget, I would call Closet Factory to redo our walk-in closet off our master bedroom. Their service was definitely amazing. It wasn't cheap but it was worth it.

When I moved into Senior Citizens at the Crossings Closet Factory was recommended to me. The lady from Closet Factory that helped me couldn’t have done any better. She explained everything and she was so nice to the other people that she talked to here at the Crossings when she set up her table. Closet Factory redid my walk-in closet and they did a terrific job. I’m so pleased I show it to everybody. I’ve got six drawers and an open cabinet and then they put the shoe rack all the way up, almost to the ceiling. It’s big and real nice.

Closet Factory's quotes were easy to understand and they were fair with their pricing. We have had some service issues with the prior company we were using, so we hunted down a new one. We used Closet Factory on a few projects of ours earlier this year. Recently, we had them install cubicles and a custom shelving system for the closets. Everything was satisfactory with the installation and there were no issues.

Eight years ago I worked with Closet Factory and everything was fine except for a couple of little issues that my husband fixed. I decided to get an additional pants rack this summer and ordered it on the second week of July through the same person I had ordered before. Then I got a notice by email a week later telling me I had to go online and approve if it’s bronze or gold. It was not chrome or nickel. We ordered it correctly and my husband said it was chrome. I called the Closet Factory rep and she said she didn't believe it and she would come and look.

The quality and price of Closet Factory were better than that of the other places that we looked at. We had a closet installed that was of basic white materials and we also had a sliding drawer that was about nine feet tall, three feet deep and three feet wide. It was a fairly spacious closet that was done in the master bathroom. The designer was very friendly and she had a little sample that she brought in that we could look at and see the materials, and that was definitely a nice selling point. The gentleman who did the installation was working the entire time but we're very pleased with everything that he did. He was very friendly and knowledgeable and when he had a question, he let us know and we worked on it. We're very glad that the closet is there right now.

Closet Factory installed a laminate two-tone closet with some built-in drawers and a bench seat for my clients and it turned out well. I visited their showroom and they were helpful and their products were good, so I went with them. I’m an interior designer too and I did one project with their designer. She was good and very helpful. I also quoted another project and she lost some files in the process, my client ended up going with somebody else because Closet Factory had a higher price. Their prices were not as competitive and it would help the process if they were lower. Also, the finishes they were offering were limited compared to other places, not the most cutting edge. They also need to have more locations. But they were good and professional overall plus the installation was great.

Closet Factory has a competitive price and their service is better. I went to their local office one time. I talked with the owner then their rep came to my place. We talked about all the details and she was very helpful. I had the walk-in closet and a cabinet-type beside the fireplace installed. The installers did a good job. They finished the work on time and the quality of the work was good. Then, I ordered another small part after that because I realized I needed a cover at the top of the cabinet so I called and then their rep told me they have a solution. Then once it was ready, she brought it to my home. Closet Factory met my expectation. I told my neighbor about them and she also used them for her new home closet.

Closet Factory installed a walk-in closet in our master bedroom. The designer was really great. She was very accommodating and tried to give us what we wanted as well as the features of the space could accommodate. The installers were good, respectful of our house and took off their shoes. It was fun and easy. It was fast and it was a good value for the money that we spent.

Closet Factory is nearby the site where I work. They installed shelvings and drawers for my closet space. The interaction I had with the designer was fine and the installation went fine too. However, the closet did not meet my expectations. The installers touched the veneer with stuff on their shirts. It never quite cleaned out. They also had to come back out as they don't have the panel drawer and it was ordered. The final product was not the way it should look. I expected that their price quantified their quality, but it didn't live up to it.

I like Closet Factory’s quality and price. The designers were very good and the installation went well. They did the installation in my master closet and a few other walk-in closets as well. Everything’s fine except the drawer and I’m not very happy with it because it doesn’t close completely. I called them back once to fix one of the drawers and they took care of it. But the other drawers now don’t close easily anymore, either. Other than that, it was a great experience and I will do it again.

I used Closet Factory for all my closets. I started with them several years ago and so far, I can say thumbs up on all account. When I initially found them, I liked who I talked to and I didn't even compare them to anybody else. Aside from doing closets, they did a little project in the hall for me that included a cabinet and a desk, which I loved. And it was a space across from where the file cabinet drawers were so I can have a place to work close to the file cabinet. It worked great. We used the same designer for all of that. The installers were smart, intuitive, prepared, and cleaned up after themselves. It was mostly one person, but there were a couple of times when there was a helper. They came when they said they would and they were on time even when they drove from Orlando, which is a three-hour drive to get here.

The person from Closet Factory who we spoke to and who gave us the consultation was excellent. She really knew her information. The design factor was really good, and the cost is a little better than the other people we were speaking to. We had a few projects with Closet Factory. We had them do a pantry and a custom nook area at the top of the staircase. And right by the window, we had them do a bookshelf on each side and then a bench and it was really great. And the last project that we had with them was an office install for shelving, and we had a really difficult time with them. The design was awesome and everything was great and what we wanted, but the timing was really bad. They are very busy at this local office. We signed the contract with them for this particular project, and it took time to schedule it out. Once they started the installation, it was supposed to be a three-day project and it took a month to get the whole thing done.

Closet Factory did our bedroom closets and kitchen pantry. They were professional and had a lot of options at their disposal so they could help me customize things. Their designer was also knowledgeable, friendly, helpful, easy and great to work with and made some good suggestions. We went back and forth several times with the measurements and the different functions that we wanted, and the designer held up his end of the bargain when things were shipped out and how they came together. On the other hand, I had a contractor do the installation but he didn’t install it the way the designer and I wanted. It was a multi-step process and he needed some extra pieces to make things work, but it went well. He also said that the price that I paid was really good.

Closet Factory installed our master bedroom closet, a wine cellar closet area, a couple of regular closets and pantry-type closets. With our master bedroom closet installed, it organized the space and made a fairly small area really efficient. We've had some estimates done a few years ago but we had paused the project and we ramped up again. And then, we used Closet Factory because of our friend's referral. The designer was wonderful. She came to our house, did the measurements, gave ideas and suggestions, and she's really nice to work with, too. The installers were on time and they were super clean. It was a four-day project, and they finished up a little ahead of schedule. Our experience was really good and smooth from start to finish. It wasn't the cheapest route to go but we got what we paid for. It was very easy to work with them and the end-product was wonderful.

Closet Factory did a full closet for us. I liked that they were manufactured locally and their designer was awesome. I came in with dimensions and told her what our needs were, and she plotted it out for us. She showed us what they had to offer and worked up a quote. We added a bit to it after and we got exactly what we wanted. We're really happy with it. I have recommended Closet Factory to a friend.

Closet Factory was having a sale, and I had them install a Murphy bed. Their designers were knowledgeable and pleasant. They were courteous too, like the installer who showed up on time and cleaned up after himself. I've had the bed for almost two years and if I needed anything else like that, I would go back to them.