Closet Factory Reviews

I liked the owner and the salesperson that we were dealing with at Closet Factory, and I thought they were very professional. The designer met with me and we discussed it, and she measured then we ordered. I got a bunch of closet and pantry stuff and the installers built them very well, exactly what they promised. Closet Factory is an excellent company and I highly recommend them. I’m very happy with them and I’ll continue to use them.

My friend had her closet done by Closet Factory and she referred them to me. My sales rep came right to my house, sat side by side with me, designed the pantry and gave me options. She went above and beyond and made an excellent impression. The installation was excellent and simple. Everything turned out great.

We had used Closet Factory for a project in our office about eight years ago. They did a great job the first time so we decided to use them again. We had some filing cabinets and some shelving units installed, and they redid an office for us. The designer was fabulous. She listened to what we needed and came up with a really good design. The installer who came to do our latest project was fabulous. He knew what he was doing and he had everything laid out. We're a doctor's office and when he had to drill or vacuum, I asked him if he could wait a moment just until the patient at the window stepped away. And he was very, very accommodating to those special needs. I would recommend Closet Factory. People would not be sorry if they use them.

I needed stuff to get done quickly and had a master closet, two secondary closets, a pantry and a game closet done by Closet Factory. I like the salesperson, but I’m not in love with the finished product. It made a few of my closets feel like there’s a bunch of wasted space because they’re not what I thought I was getting. I feel like I could’ve bought shelves and just stuck them in my closet which would've been cheaper.

I saw Closet Factory in magazines and billboards where you saw ads and we used them in the past. This time, they did the bedroom closet and a coat closet. The results were excellent. They responded quickly to my request when we called and we set up an appointment. Someone came out, we discussed the design and they got back to me via email what designs they have come up with. The designer listened to what we needed and what we were looking for. There were a few adjustments that had to be made but she was good and very creative. Once that was resolved and the price was right, we set up an appointment and had them come out and install it. The guy who came and did it was very clean, neat, efficient and he did a good job. Everything was done correctly the first time and the timeline from start to finish was good. Also, their prices were in the ballpark and I would use them again.

We had a mudroom installed through Closet Factory and we had a good experience. We decided on using them based on the fact that we got them through Costco. We always try and go through Costco because they're great. The Closet Factory designer we worked with was awesome, and we loved her. She was professional, but she was also very flexible and reasonable. She's kind of our same age so she was relatable and she had pretty good ideas. She was able to give us what we wanted and within our budget, which was important. So, we had a bench and cubby shelving, and then we have two master closets. During the installation, we had some issues like missing parts but they were on it and took care of it, and they came back to fix it. I highly recommend Closet Factory.

Closet Factory spoke to us and showed up on time. With some companies on the other hand, we couldn't even get information or get them to come out timely. So we moved forward with Closet Factory. I had shelves installed in a small closet. It was just a wall unit and the man who was here was very nice. He was also very clean, which was surprising. He cared as much when he brought the products in and laid towels down. He told me what he was doing and at the end, he showed me everything. He made sure I didn’t have any questions and he readjusted shelves. He was very good. It was surprising that follow-up appointments were not needed at all. Usually when you get work by anybody, there are always issues or some other problem that would come up. But this experience with Closet Factory was very smooth so I was impressed.

I had a coupon from Closet Factory. I googled and asked other people about them then I decided to go ahead with them. There was another company here that I was gonna go with because they had a lower price but they were new and didn’t have as much experience as Closet Factory. So, I went to experience over price. Closet Factory's representative, Laurie, came over and I told her what I wanted. She was very good and she did very well.

I had three closets installed by Closet Factory. Lisa was wonderful and easy to work with. She listened to me and she did it all. She came out here and designed the closets. I saw it on the computer and I agreed to it. She went back to the shop and sent me more pictures, and then we went from there. The actual installation crew was wonderful. They were efficient and cleaned up after themselves. They did a fabulous job. Get an estimate and have them come out and answer and show you their design because they really work well.

I talked to Closet Factory. They sent a worker out and her presentation was all been well. She was a very beautiful young lady, very smart, intelligent, articulate, and she sold the product to us. I had a step-in closet made in the master bedroom and the installation team did a good job too. They were very professional. I had a good experience, enjoying what I wanted them to do ‘cause I kept going in and checking on them, and they were very nice and they cleaned up after themselves. However, Closet Factory didn’t give me enough shelves for the cabinets with doors on it. So I called there and I talked to the lady and she took my order and now, they're gonna charge me $270. But the experience with them was very good. I would pick them over anybody else. They did a wonderful job. The final product was beautiful and it turned out perfect.

I’m an interior designer and Jennifer, my client, needed closets, so I recommended Closet Factory and hired them for her. The reps were excellent. They came out, took inventory and did everything. Barbara, the designer, did a great job in identifying the best storage usage in the space we had based on our needs for our clothing. We had custom closets for two closets done and we did the laminate. Everything was good to go.

We recently purchased a charming 1952-built home and the closets were something that needed to be done. They were undersized for a current room and we needed a place to put shoes, hats, and hanging clothes. The Closet Factory rep showed up on time and she was knowledgeable about what she was selling and the problems we had. She seemed to be professional to work with and she didn’t try to push us to do something we didn’t want. She took measurements and suggested we go to their showroom, which we did a couple days later.

The owner of my previous house had a closet done by Closet Factory. I already got used to having one so I had Closet Factory products installed in my closet recently. The designer was very nice, knowledgeable and professional. The installation crew was very nice too. Everything went well. I told a couple of friends about Closet Factory and they were impressed.

We found Closet Factory at a home show in St. Louis. They are professional, do good work, and we like their product, so we went back and used them again. This is the third house where we used them and this time, we had five closets done. Cathy, the designer, was was really good and very professional. We did a lot through texting and she came when we needed her to come. Likewise, the installers were great and professional. They had their feet covered and cleaned up after themselves. It took them four hours to complete the work and I could not believe that they got all that work done in the amount of time that they did it. But the only thing I was disappointed about was that I expected to get a little bit more of a discount because this was our third home where we had Closet Factory do some work. Other than that, though, the closets they did are nice and very customized to what I wanted.

I like the way Closet Factory did the closet at my daughter's house. So I also got them to do my master bedroom closet and laundry room. The Closet Factory designer, Danielle, was great and very prompt. We made an appointment and she brought her books and catalogs with her for me to look at some diagrams of different closets and laundry rooms that she has done. She also showed me some photographs on her phone that she had done.

I was very impressed with the account person I spoke with at Closet Factory which made me decide to go with them. My interaction with the designer was wonderful. She came to the house, made the suggestion for a complete dressing room and I loved it. She measured and came to my work place later with the design. We converted one bedroom into a complete dressing room closet and another small closet into a long hanging closet. They were wanting some special for soft clothes at the time, so that was added. They also upgraded the top of the bench and the dresser to a different finish. The installers were very, very nice guys and very fast. They were given the wrong pieces for one of the drawers and they just came back at my convenience and put it right in. So far, everything is perfect and I love it. I would recommend them to anyone and when I get to do other renovations, I’m gonna call them back.

I had four closets done by Closet Factory. I had one walk-in bedroom closet, one in the wall bedroom closet, one over the washer and dryer, and one large closet in the kitchen made from a coat closet to a half coat and half pantries. The designer was quick because she has been doing it forever. However, I was not sure that I totally understood everything that was happening, but I put my faith in her. It was very difficult for me to review the plan because there were four pages on every closet and I couldn't really see it in 3D with my eyes. When I was given the copy of the plans, it was really hard for me to conceptualize what was happening. If I had been able to see the problem that existed in a little different diagram, then it might have been a little easier than the plans that I've received.

I talked to someone from Closet Factory and one of the guys, Tim, came out. He made things very easy, so I didn’t even look into other companies. He met with me at a coffee shop, and went over things. He was very professional, and very articulate. He was a really great guy. I wasn’t happy with the way my closet looked before. I was very naïve to my options. Tim came and showed me a lot of shelving that was appropriate. My belts, ties, suits, jerseys, and work clothes could all organize better and more efficiently. That’s what Tim did, while keeping things stylish, clean lines, consistent with my home décor. I got Closet Factory do a walk-in closet with simple and basic shelving. The pricing was a little high, but it was worth it because they did what they did. If I would have went to Home Depot and did it myself, it would have cost me a lot of time, maybe a little bit less money and I wouldn’t know my options.

I consulted with Closet Factory as well as with another company, and Closet Factory had a better design at a better price for installing a master closet. We had their designer over who talked to us, looked at the space, measured and then drew something up. In just one appointment we had two alterations on the design, and then she sent us the quote and followed back up. She also called a couple of times to confirm the appointment and checked on us after the installation. The crew that came in for the job looked at the space, asked a couple of questions as far as where the plugs were so they could plug their saws in, and cleaned up after themselves.

I went over everything with a Closet Factory representative, and she was very detailed and took her time going through things. And she drew it out, so I was able to see exactly what it would be like before she even left here. I liked the service that was provided. She asked lots of great questions and there were some things that I hadn't even thought about, and so we were able to incorporate that into part of the design. But she listened to me very well, and so she took in my information and looked at the office as well, put in some of the other details that are in my house to kind of incorporate so that it was still a smooth flow. I had a home office, and I had them install bookcases and cabinets as well as a desk. The installation was also very smooth. The installers showed up on time and did their job. They were out of here within five hours. Overall, it was a fantastic experience, and I would definitely recommend Closet Factory.

I heard about Closet Factory through a friend and I got them to install a master closet and a couple of bedroom closets. I had a good interaction with the designer and the products installed are nice and good.

Closet Factory has good products and they were available to get right on it. They also have a good design staff where they helped us lay stuff out. The designer was very helpful and professional. Installation took a couple of days, but the guy basically called and let me know when he was gonna be there. He also called and let me know when he was actually on his way. He was conscientious and did a good job. Then my wife wanted some other shelves so we had them make some additional shelves that we just picked up and then took back home so they didn't have to actually come back out again.

Since I was in a rush and Closet Factory had an available time, I used them. The designer was great and the gentlemen also did a great job on the installation. I would highly recommend Closet Factory.

Closet Factory is located just a few blocks from where we live initially. We used them many years ago and we were satisfied, so we went back and had them install my closet and a pantry. It was done in two weeks and everything turned out great. Their designer, Heather, and the installer were wonderful. We’re very satisfied with Closet Factory and we definitely recommend them.

Closet Factory did a great job, but the designer I worked with could have been more knowledgeable. Had she been more skilled, she probably could have gotten more business from us because I was looking for things above my toilet and my closets. She was friendly but she missed the boat. I took care of the other needs that I had because she didn't offer suggestions. But the installer was absolutely excellent, meticulous to detail, and did a super job. Overall, I was very happy because the pantry was the main product that I sought after with Closet Factory. The pantry is lovely and it matches our kitchen nicely. Somebody from Closet Factory called to make sure we were happy and it's always nice to get that phone call. So I would recommend them.

When I called one closet company but they didn't call me back, I had Closet Factory put in a master bedroom closet. The designer knew what I needed and helped me design a great closet. Their installers came in and weren't here very long. They were clean and very professional. The closet is beautiful. I have a total of 10 sections including an upper and lower place for my lounge, cabinets, drawers, and shoes. I would definitely do it again with Closet Factory.

I wanted to try somebody new. I've gotten closets installed in the past and I have used other companies. After the consultation with Closet Factory, I liked that their material is a lot better than some of the other companies'. The designer I worked with, Barbara, was excellent. She was not a high-pressure salesperson. She was very personable and knowledgeable. The installation went well too. The team was here for two whole days. They did a walk-in closet/dressing room that has a lot of open shelving and built-in drawers. I just had one complaint where a closet door was rubbing up against a part of the wall. It wasn’t totally flushed so that could have been fixed. Still, I'm very satisfied with the finished product and I would highly recommend Closet Factory to other people.

I had Closet Factory put in my closets and they also did hanging and some shelving. The designer helped me figure things out but the first guy who came to install was not so good. He didn't install it very well and there was a vent that he had to cover. He didn't measure it right and it looked terrible. I had one bar that fell down 'cause it was very wobbly and the way it was sticking on the closet, where I have pants over the hanger, is not really tight. Closet Factory had to send somebody else out and my experience had been fine.

I can't say enough about Closet Factory. I had used them at a home that I had in Ohio back in 2003 and I was very happy with them back then. Then I moved out of Ohio and when I moved back, I remembered the name of the company and that they were very good. I had a little bit more work to do this time. They built out three closets for me, two walk-ins and one reach-in.

We've had Closet Factory install a mudroom cabinet and it's great. We love it. We also had a good experience with their designer. We knew what we wanted design-wise and she helped us find the color. She also explained the process and put the order in for us. Then, two gentlemen showed up for the installation and completed the job in four hours. If I have friends who are interested in extra cabinets, I would definitely refer Closet Factory.

I had Closet Factory install a customized bookshelf from floor to ceiling. I went with them since they returned my phone call and were reasonably priced. Their designer, Dianne, came three times. She came to give an estimate, to set on the final design and then to make sure everything would fit. She was organized and it worked out well. The installation was great too. The installers did it really fast and it looks good. In terms of cleanliness, you couldn’t even tell that they were there. Closet Factory is worth giving a call. Just be clear about what the material is. The material for the bookshelf isn't quite as good as I thought it would be but the service and the price were all good.

Closet Factory did a good job installing my walk-in closet as well as three wall shelving drawers and hanging space. Initially, I wanted to go with California Closets, but they don’t have one locally. Then, I got a coupon saver with Closet Factory in it and thought about going with them. Lori, the designer, was great. I like her. She answered all my questions, let me know the sales and stuff that were going on, and was really thorough. However, my closet took a really long time to get installed. It was about eight weeks until we get an appointment. Everything went smoothly with the installation, though. The installers were on time and they did everything quickly. Then, when I needed hole cover stickers, they brought some by the house. I'd recommend Closet Factory. Their price was also good.

We had two Murphy beds installed by Closet Factory all in one wall unit, which has a TV in the middle. The interaction I had with their designer and their customer service was great. They scheduled me a month in advance because this is a vacation property and we're not in the country. They were right on time. I told them exactly what I needed and they drew it up. After that, we dealt through FaceTime to review the plans, did some modifications and scheduled the delivery date. They were there as planned and everything went well.

I did some online research and I investigated a variety closet companies. Closet Factory's price, the service and the setup was done for our particular needs, especially with the living room closets. The his and hers closets were being secured to the floor which made more sense. So, I went with them. I also had a built-in done in my den. The first designer we had was very good. She was very ambitious and more uptight than I really liked. The second one that came for our den was the owner's wife, Kelly, and she was very patient with me with asking questions. She was very, very helpful too. The other one was very nice and very good. She was just a little more frenetic than I could take. I needed time to absorb things and she had to get going which made me nervous and that slowed me up.

We had a good experience overall with both sales staff and installation crew. Looks great, adds great storage solutions we were lacking and in much need of. Would recommend to friends, family, and neighbors.

Closet Factory was the first one we reached out to to install a big walk-in closet on our attic-turned-bedroom and a separate closet on the second floor of our house. They were really responsive and got back to us. Initially, my husband had a couple of conversations with their rep, but then he transferred the responsibility to me moving forward. Everyone I've worked with was just so wonderful in helping us coordinate in getting people out here to take measurements. So, we took a shot on that and we were just so impressed with everyone as we moved towards signing the contract.

I liked Closet Factory's salesperson and their price. We had the company do a small white closet. Their designer had to come to our unit. She measured and spent two hours just inventorying everything. She was really thinking through, listening to what we needed, and being really thoughtful. She was awesome. She’s another reason we went with the company. The installation was easy - just spent the morning putting everything together, keeping the house clean, and being quiet. We have a new-born so that was important. We had a great experience.

We do all our shopping through Costco and decided to go with Closet Factory since it's connected to them. We thought we would get good experience and good quality. I have them installed the pantry, the mudroom closet and the coat closet in the mudroom. The designer seemed new to the company and was still learning, she tried to find answers for me. However, I was not happy with my project in the pantry. I have a few pullout baskets and spice racks and I asked about the color initially. I was more interested in bronze as I have everything in that color, even my floor.

My experience with Closet Factory was really good and I'm very happy. I learned about them on Jerry Taylor's Facebook page and I liked the photos and the past work that he has done that I saw on the Facebook page. He also knows a lot of people that I know, so he had a good reputation. He came over and looked at what I had, and he stayed there for about an hour after we talked about what I wanted in my garage. Then, he got right on the computer and drew up a drawing and had me an estimate within an hour.

Closet Factory did our master closet. We live in a rural area and I had not seen any closet companies in our area until they showed up on Facebook, so they were the only ones available that I knew of. The designers were fantastic and the installers are really great guys. The closet that they installed is beautiful and I'm very impressed with the workmanship. I love the service done and I would definitely recommend Closet Factory.

I've been doing business with Closet Factory for about 30 years and they're the best in that industry. Recently, they did the pantry, the book shelving, and the master bedroom closet. Their designer was outstanding. She was very attentive and extremely knowledgeable. She really wanted to do well and make this a happy transaction. The installers were very professional too. They were all in uniforms, were very courteous and clean. They cleaned up the mess away and did a great job. The project is 99.99% done but I'm extremely satisfied with the finished products. I am having Closet Factory do more in my garage.

Closet Factory was running a sale and the designer, Annette was wonderful and knowledgeable. The installer showed up a little earlier than I thought he would and he cleaned up after himself. He also did a nice job installing a couple of drawers in my bedroom closet, which is everything I had hoped for. It's white wood with little holes I can adjust the shelves in. Closet Factory did a very nice job.

We were moving into a new place and it just had a shelf and a bar across. So we needed closets for the bedrooms and the coat closet. Closet Factory did a consultation and the designer was very detailed. It was really important to use the space well and she was extremely helpful, prioritizing the space management and making room for everything we needed. She visited our existing home to see what we had and then made recommendations based on that. The installation crew was also really efficient, clean and nice. The did great on the job. We got a nice finished product and now, we're thinking about doing the laundry room too. I would highly recommend Closet Factory. They are detailed and they have great customer service.

Closet Factory's salesperson had good ideas and I liked him. I had the company install cabinets and shelving in our laundry room. Their designer was excellent. He listened to me, took the ideas I had and incorporated them to our final product. The installers were neat and efficient, and it took them two days to complete the project. I'm very satisfied.

I'd highly recommend Closet Factory, specifically the Lexington, South Carolina franchise. Anybody can sell you a box of something but it's how they sell it to you and Closet Factory's people were really good. The person I dealt with was very professional, efficient, and helpful. He gave me expert advice and suggestions about their capabilities that best fit my needs. I started out with a concept and Closet Factory helped me refine it. My house has a lot of white trim and they carry that color. I felt it most went with my decor and I went with it. The company was very clear and upfront. They gave me plenty of advance notice so I could be prepared for the two-day installation and that was very helpful.

We did two small walk-ins with Closet Factory and they were able to take off the existing wire hangers and put it in the price. That was something other people didn't offer to do. The one thing I would've done though was to look at a couple other companies to compare prices and materials. I would also tell others to look and search around for what best fits their needs.

Closet Factory installed a closet, several shelves and drawers and it was wonderful. The designer was very personable. It was like we were friends and you could tell that she knew what she was doing. She was very good in helping me select what would be practical for my closet. The two young guys from the installation team were also fantastic. They did a good job that I liked them. I was very satisfied.

I got a chest of dark wood drawers and several pieces of the two-levels of the rods installed through Closet Factory. They got back to me immediately after I filled out something online and the designer we worked with was terrific. She was very personable, knowledgeable and pleasant to deal with. As soon as we finalized the contract, they set a date for installation. It was 30 days out and they stuck to that date. Everything went smoothly and I was very pleased. The guy called before he got here for the installation, and he was here early. He was very neat and he put down a drop cloth, and respected my home. He then worked straight through and didn't bother me. He was a very good representative of his company. Working with everyone at Closet Factory was a pleasure. They were prompt from my initial phone call, and the whole process was very pleasant.

I got some hooks and a big cabinet for storage in my garage done through Closet Factory. The installation went easy and I love it. The hooks didn't come, and I had to wait quite a while for those, but I got them.

Closet Factory came as a recommendation from my interior designer. I had them do a full walk-in closet with shelves and racks. The woman who came to my house was excellent and did everything in a timely fashion. She designed the whole closet, and the whole process was really smooth. I had a lot of questions like how this and that were going to work. She did a great job of making me feel like I didn't have to worry about anything. All my questions were answered right away. She told me it was gonna be perfect. The installation was very good too. It was timely and they were friendly. The designer also followed up with me even though I didn't need it. She came over and called me. It was awesome customer service. I've recommended Closet Factory to a couple of my friends who are redoing their homes.

I was a new implant down here and I needed something that had to be built. So I went online. I chose Closet Factory based on the fact that they could build this closet without having it look like an afterthought. I also considered the representative in the area and the quality of the workmanship. The designer was here for quite a few hours, helping us to design the closet so that the interior would accommodate a lot of my husband’s items. It’s also a workout room so it had to accommodate some other things in there. She helped us pick the shelving, the extras we needed and the type of door we wanted. She also worked with a designed floor plan and we could almost view it before it was even built.

I had Closet Factory install a drawer, an island, glass shelves, doors and crown molding. The designer, Debbie, was great. She was very responsive and yet also receptive to any changes I wanted to make. The installation was good. However, I'm still waiting for a couple of things that, for some reason, either got lost somewhere or misplaced because I'm still waiting to find out about a couple of things. I had to delay the final finish work because of some electrical work that needed to be done, but the final install was supposed to happen last Friday and I have not heard from them since Monday. Other than that, they did a great job. They were very clean. In general, it has been a very positive experience and I will be using them again. They just need to improve on communication.

Working with Closet Factory was a great experience and what we got is a beautiful closet. We have a total of eight drawers and the shoe self that can hold at least 100 shoes. They also built more space that holds my longer dresses. The designer was a very personable person. She was very people-oriented and she made sure that we were getting what we wanted. She respected our wishes and she didn't force anything on us. She drew out all the ideas that we wanted in the closet and she was very helpful in figuring out end results. The two young men who did the installation were very respectful too. They came in and did what they were supposed to do.

We had Closet Factory install new closets in our home. The woman that came out and worked with me was a little more professional than some of the others that I had talked to. Also, Closet Factory had computerized designs while the other companies just drew them. I had a few, different design options that I asked the designer about and she was great about getting them to me. Then the guy who did the installation was really professional and quite efficient. We're happy with the products that were installed and I'm happy with the whole experience. Everything was great and I would recommend Closet Factory.

Closet Factory did another project in our office and they were able to do the customization that we needed. The designer came and measured, and then came back with quote. When I told her that it was too expensive, she listened and gave us some ideal options to help get it within our budget. The installation was great. The installers were very quick and didn't make a mess. They installed an office desk and shelving unit, and I love it. It looks great and I'm very satisfied with it. It's very functionable so I'm very happy with it.

We were redoing a home office and we had some drawers and a desktop going around the perimeter of the room installed with Closet Factory. The interactions with the designer were pleasant. It was actually very simple and straightforward. He drew up and proposed a design and compared with other companies, we liked those drawings better. We just made a couple of minor changes and that was what we went with. The crew came in the morning and finished all the installation in one day. I was gone most of the day and when I got home, they were gone. They had some trouble fitting in the desktop in one little corner and it impinged against the wall so they scraped off some of the paint on the wall. But other than that, it was fine. The quality of work is okay.

Subsequent to my review the owners of the company reached out to me and are correcting the original error. It will take two weeks to have the drawer made but the are taking the right steps. I will shift my rating from one star currently to three stars based on the outreach and most likely to five stars upon completion.

We got three or four estimates and all things being equal, Closet Factory had the fairest price. So we went with them. We had them build a cabinet in our home office and their designer was really great. My husband and I had an idea of how we wanted this to look and she understood completely. Then she made wonderful suggestions, so we were real happy with her. The installation went perfectly as well and they completed the job in a short amount of time of five weeks. John, the guy who came out, did an excellent job. There were three doors that were scratched but you can hardly even see them. Closet Factory mentioned that they would be replaced and they did that. Overall, we were very pleased with the job they did. And everyone we spoke with and came in contact with were wonderful.

I had a good experience with Closet Factory, primarily with their sales consultant. I found them on Google and used them based on their price and reputation. We had them put shelving in our pantry and the designer that we worked with was fantastic. She helped us get the most for our dollar. Things were very smooth as well with the installation team. We had a very small issue though because one of the parts was on back order and then when it got sent in, it didn’t fit properly. But they fixed it within about a week.

I had three different closet manufacturers come out. I reviewed all of their plans and prices ended up choosing Closet Factory. They did a pantry, two walk-in closets, a guest closet, and a laundry room for me. The designer was fantastic and she was one of the reasons I went with them over a similarly priced company. She listened to what I was asking for and went out of her way to make it more of a personal experience instead of one that is straight off-the-shelf. She really made what I imagined come to life but even better than what I anticipated. We had a blank wall in the master closet and we were debating whether it was deep enough to put in shoe shelves. She measured my shoe and told me that it was 12 inches while they had 13 inches of space so I could definitely put my shoes in.

I was happy with the presentation of the Closet Factory rep. I had a few hours of very detailed consultation with their designer. We had them do our pantry and our master bedroom closet including the shoe racks, doors, and a hamper. The installation was excellent. The guy who did it paid attention to detail and he cleaned up. I would recommend Closet Factory.

We wanted a closet company that could be close to us and my husband found Closet Factory online. We had nice interactions with the designer and she was very professional. She showed us a lot of options that we can do. We had a walk-in closet installed in the bedroom and the installer was a very nice guy. He was fast and he cleaned up after he finished everything. The quality of the work done is very good and I like it. The closets look very neat and I like the texture of the wood. Everything always came through very nicely and in a very organized way. Closet Factory does great and they're a very recommended company.

We initially got three estimates and Closet Factory was the one that was able to work with our budget. We had cabinets and shelves installed, and I loved the end product. The entire experience was also very efficient, fast and productive. The designer was great and the installation experience was very good. The installation team came on time and installed everything properly. The two installers were very professional as well.

Closet Factory is the best. The lady rep came out and gave me a bid, and I had another bid from California Closets. She was more knowledgeable, she followed through, I liked her product better and they were part of a cabinet company. Plus they're a family company, not a huge one like California Closets. I had them install closets that look like wood but are white that have a little gray grain in them. The workmen were fabulous. They're so considerate, nice and wonderful. They took two days and then they came out and put sliders in all my kitchen drawers that pull out. When I had gone with California Closets, they would not install my pullout drawers in the kitchen, whereas Closet Factory would.

Closet Factory was very professional and well-priced. Their people were really genuine as well. They installed a closet and the other doors in the house quickly and easily. However, they had to come back to do something that did not get done right the first time that they were here. Nevertheless, they did a good job and we are very happy. I'd recommend them.

I had a couple of closet build outs, racks and floors done through Closet Factory. It works good and I’m happy with it. The designer was pleasant. I got what I expected and everything worked out right. Things were done on time and everything was good.

I had a closet system done by Closet Factory and the designer, Rachel, was great. She was extremely helpful. Everything went well with the installation too. It was a little complicated but the installer made it work. I had also ordered one additional thing and Rachel is gonna bring that.

I got quotes from 3 closet companies and Closet Factory has better quality products compared to others. I had them do a master closet, children’s bedroom closet, pantry and a laundry room. I already knew what I was looking for and the designer guided me where it fits my budget. The installation team were on time and the installation was very quick, just like they described that it would be.

I was looking online, found Closet Factory and they were convenient to my location. The designer came, measured, and described what they could do and then we were allowed time to look it over and make a decision. She was very helpful and good. I had a master bedroom closet installed and I’m very satisfied. I’d recommend them.

We have an older home that we moved into and it had wire shelving in the master closet. We looked in Lowe’s to see what things looked like in general, but Closet Factory was someplace we could go to on that particular day and we looked at the quality of the product. We opted to have Closet Factory come out and redo it, and it was beautiful. The designer, Leanne, was wonderful. She was very helpful in helping us envision what her plans were and she gave us a visual of what we wanted. She was very informative from the beginning and we shared ideas with her. She came out to look at our closet and gave us the plan and helped us figure out what would be the best to meet our needs.

I used Closet Factory a year ago and I really liked the rep that came out. He was an older man and made sense. He made good suggestion and did three of my closets. I used them for a second time for my master closet and the designer they sent out did everything. He listened, made good and common sense suggestions, and he told me what would be necessary, what wouldn’t be necessary, and what I was looking for. I appreciated that because I needed some kind of direction and he helped with that. The installation went quite easy and friendly. This one was a brand new build and the guy who came took the stuff down, but you couldn’t notice where he had taken it down. So when he did his work, it was very nicely done. The craftsmanship was really good. There's a door turned a different way than I had anticipated but other than that, it was very good. There were no follow-up appointments needed.

My husband liked the pricing and the lifetime warranty on Closet Factory's products. They did a closet for him in the master bedroom. The designer was very sweet and funny. He was very down-to-earth and respectful. I liked his personality and that’s why we didn’t go over to the other people that quoted us. I went with his design because it looked nice on paper and I was pleased with his recommendations as well. Then the installer was very respectful and pleasant. He was working the whole time he was here and when they said that they didn’t have the tools, they came back the next day. One of the poles was too long or not long enough and immediately, the same guy that installed it came and brought the right pole, and it was fine.

We had a pantry, and a walk-in closet, and other closets for the whole house done by Closet Factory. The installation took a little longer than expected. They only send one guy to do everything, but I rather have two or three guys come and knock it out in a day or two, instead of a whole week. But it wasn't a big deal and the installation was awesome. Everything was extremely smooth, professional, and top-notch quality. We’re very satisfied and I’ve recommended Closet Factory.

I fell in love with my daughter-in-law's closet from Closet Factory so I went with them too. Everything was wonderful with the closets I got from them. They were very well-installed in the master bath and in the master bedroom. I have the built-in shoe rack which I wanna call a chest drawer. Their designer was great and the installers did exactly what I was expecting and left everything very neat. It took one day to finish the installation and everything went smooth. I got what I was told I would get and I’m 100% satisfied. As a matter of fact, I already have two friends looking at my closets who I think would call Closet Factory too.

I found Closet Factory in a merchandiser, those little books that I get in the mail, and I liked what I saw. We had two or three other estimates for our project but I liked the work that Closet Factory did so we got them for the job. I turned one room into a bedroom and there were no closets so I had someone put a wall up then I had a barn door put across. Closet Factory then put the closet inside there and I had four drawers put in.

There are 3 closet company choices in Portland and I don't like California Closets. I got my first and only estimate from Closet Factory and went with them. The installer did a great job and he was really hardworking and efficient. The closet looks really pretty. We wanted it to look like a room and they did a really nice job with the borders, the baseboards and the trim at the top so that it tied into the rest of the master suite. We're really happy.

Closet Factory did one of our closets before and then we had them re-do the shelving in a small laundry room closet. Their designer was fantastic. She was very attentive and she made the appointment on time. It was completed on time and we were very satisfied. I love that I did it.

My experience with Closet Factory was awesome. However, they are still not done because I called to see if they can put in soft close hinges instead of the ones that they have and they have never gotten back to me on it. My jewelry drawer is also still not here and they left the cabinets a mess. The glass wasn’t clean and the shelves weren’t wiped down. Furthermore, they had to have the jewelry drawer made, so I’m still waiting on their rep to call and tell me that everything is in and ready. Though I like their closets and the designer was great, we missed one closet so she is gonna come back out. Still, their installers were really nice guys. They installed the first section and they cleaned everything beautifully. Though they were missing parts, they came back to finish up the job.

My wife and I were interested in getting a closet done for our master closet and we asked for a couple of quotes when we looked online. Closet Factory came out and gave us one that we were happy with. We put a drawer, several hanger areas, shoe storage and some shelving. We were having a hard time envisioning it but after hearing what my wife wanted, the designer figured it out quickly. She put it on a computer and it was perfect. She brought it together well for us and she was great. My wife said the installation went very smoothly. When I got home, it was done and it was clean. We were very happy and we're gonna use Closet Factory again.

Closet Factory did a master closet in my house. I met their designers and they took measurements, then about a month after, the closet was installed. The installation was completed in just a day and it went well.

I had my whole closet flooded and I heard good things about Closet Factory, so I thought it sounded great for me. The rep was unbelievable and never in a rush. We sat down, designed the closet and she was so nice, kind and helpful. The installation was incredible too. It took two days to redo the closet and the installer was well-mannered and very nice. He was great and he did a good job. In fact, he installed my valet on the wrong side, I called Closet Factory and it wasn't a couple of days, they came out and fixed it.

A lady came out and she was terrific in selling us Closet Factory. I like the material that the company uses as well as their workmanship and the quality. The designer we had was also professional and she knew what she was talking about. The installer came on time, did his job, and got it done earlier than he anticipated without any trouble. He was just a busy little beaver. The organize system that they installed which consists of a bench with drawers and hooks for coats and things for the mudroom looks terrific. Everything went great with Closet Factory. They were all just terrific to work with and they made the experience very easy.

Somebody I know and trust had a positive experience with Closet Factory so I chose to go with them. I had a pantry and a reach-in closet done and the installation was fine but we had a little bit of misunderstanding with the designer. There was a little bit of design change and we got another appointment and got everything installed. Other than that, everybody was very professional in trying to complete the job and helped everybody along. The whole project took about eight weeks and I had a great experience. It’s economical, but good value for a good product and I like the closet a lot.

I had a closet unit installed through Closet Factory and I love it. It's a flat finish, white with brushed nickel knobs. The designer I worked with was very good and thorough, and the installation went smoothly. The only thing that was amiss was that the bar should have been set higher for dresses, but it was very easily fixed. We just moved the shelves for the shoes up to raise the bar. It was actually good because that showed me how I could change things up and maneuver the sizes of the shelves. So, it worked out fine. I had a very good experience overall and I would recommend Closet Factory.

I went online, did a search for closet systems and heard about Closet Factory. My son used them once before, so I talked to him about it and he recommended them. The rep showed me my options and the service I got was fabulous. It was nice that the reps came in the house to do all the measuring. I got a closet organizer and sliding doors. There were little errors to remake when the install finally happened and I didn't like all the wait time in between. If they could reduce the time for their install, that would be really good. The installation was done in one day and I love it still.

I got Closet Factory based on my friend’s experience. We took out all of our cabinets and replaced all the cabinets in the uppers and lowers. I was very happy with the product. Everybody I worked with was wonderful. The designer had great ideas and she assured me that I’d be very happy with the enlarged space that I would get from the cabinets because our old cabinets were outdated and they’re installing larger ones. The installers showed up on time and they did it in a timely manner and everything was clean. The price is great and I love the product.

I used Closet Factory in my previous home and recently, I used them again. Their designer was wonderful. She was helpful in suggesting things, in showing me everything that they had available, and in making the best use of the space that I have. The installation also went great. They scheduled it for three days but the gentleman who came got it almost done the first day. So he came back the next day and finished. Then there was one piece that I was missing and they came back and put that in last week. Everything is looking good as of now. I've really enjoyed working with them and I've recommended them to a couple of people.

We’re happy with Closet Factory's measurements, product and the people that we dealt with. We had them install the double hangers for the garments, necktie rack, belt rack and a side for shoes and hats. The designer was excellent. She used every inch of that closet and explained it all the way. She let us choose colors and whatever we asked, she had an answer for. I might like to have known that they were so far out in the scheduling because we travel quite a bit, so it was a stretch to be here in time for them to come back up here and install. The installation was fast but not furious. They had to work through some wall plug but they did a great job.

My friend recommended Closet Factory and I saw the work that they had done. I had shelves installed for a closet remodel and the installers were very helpful. They came, talked about it, and they showed the plans. They were very detailed and there were no problems with the installation. Also, I'm satisfied with the end result. I would tell others to go with Closet Factory. They’re good and they have good customer service.

We went into Closet Factory's showroom and I liked the product. They seemed to be good. My interactions with the designer, Linda, were very nice. She was very good at designing what I needed for my craft room and my closet in my bedroom. My interactions with the installer were very good and the quality of the work done was also very good. We did my craft room, the pantry, and my closet, so they gave us a discount. They were very accommodating and when they did my craft room shelving, they did it in three days.

There is only one closet company in Augusta and when I called them out to work with them, they blew me off. I got Closet Factory in Columbia and they were wonderful, friendly and prompt. They were on-time and they did everything that I thought that they would do. Everything was perfect all the way up to the end. They didn’t have to go back and re-do anything. The girl who did the measurements was phenomenal. The installers knew what they were doing. They were quick, quiet and even got done ahead of schedule. Everything was top-notch. They even drove from Columbia which is about 45 minutes, and they were still here a little bit early. They are professional, clean and courteous.

I keep going back to Closet Factory. I like the design and the guys that I contacted got back to me right away back then. We had them install our walk-in closet, then I called them back for my husband’s whole office. And then, I called them back for the laundry room and now they're doing my son’s closet. I went back to Stuart every time and he's very nice and accommodating. He’s always available right away and he always comes out. If I text him, he comes the day after, works for me for a couple of hours and he has been very good. He’s very easy to work with. He gives me all the paperwork and shows me the designs right away, and then I just go with it. They come in and do it right away then clean up after themselves. It’s quick and easy. If I needed a couple of changes done there afterwards, Stuart came over and got whatever we needed. I recommended Closet Factory to a couple of friends that are building.

We had a few contractors tell us that they could build something, but we wanted to get something built where, more or less, we get a warranty and the work is guaranteed. Besides 3 carpenters who have got no guarantees for their work, all we knew is Closet Factory. I've seen the closet they did in one of my friend’s houses. So, we got them to install closets and their designer was very informing and patient. She came up with some great ideas and gave us some great ideas that go with it. Their installers cleaned up after themselves really well too. We haven’t had any problems with the closets and I like them. There is more room and it makes our clothes look a whole lot neater. So, go with Closet Factory. I highly recommend them.

I chose Closet Factory because it was, comparably, a very comfortable price. Alison was the designer and she was really good. She knew her stuff and was flexible to changes. I had a certain look in my mind and she adjusted the diagram to fit exactly what I wanted. Then, two guys did the installation and they kept me informed of the status of where they were at with the closet. They did a good job with the baseboards fitting and they cleaned up after themselves.

I had Closet Factory install three bedroom closets in my home. Working with their designer was fine and I didn't have any issues. However, the last time they installed, the process took longer than before. Nevertheless, their guys are usually done in a day and they do good work.

Closet Factory was very responsive when I called them and they have many, many, many different finishes to choose from. We had two master closets and a small pantry closet done by Closet Factory. The designer was very positive. She was easy to talk to and I liked her very much. The installation was very professional. The installer clearly knew what he was doing and went about doing it quickly and efficiently. It looks great and I'm really happy with it.

The first day Closet Factory was supposed to come here, it was a Friday morning at 10:00. At 7:00, I got up but 10:00 came and they didn’t show up. So, I went out into my office and I got a recorded message around 8:00 saying that their installer didn’t show up for work. That day was kind of a blown day. I couldn’t work and couldn’t go back to work. They rescheduled and a lady came over to measure.

I saw Closet Factory at Costco and I always feel that they go with quality companies. Also, I had worked with another company before and the price was so high. The Closet Factory designer I worked with was fantastic. She was easy to talk to and she followed up. She really paid attention to me as far as the order and my needs, and met all her appointments on time. Also, she was not pushy. She gave me time to think about my decision, which was important. I had Closet Factory install three front drawer-type closets. There were two different installations with different sets of installers. The guys were very clean, orderly, and polite. I'm so happy because I really had a good experience with Closet Factory. I would definitely recommend them. They were expensive but the service was amazing and the product quality is great.

I wanted my cabinets done right away and Closet Factory was available to do it. The designer I was working with was fine and the installation was okay. It was just a simple pantry so it was a small job. However, I wasn’t given a chance to choose if I wanted the backboard on the cabinet. I saw my friend’s has a backboard and mine didn't. I didn’t know if it was part of the design or if it was an upgrade. And when I was trying to do more such as an entertainment, we lost some communication and it was hard to a schedule meeting. The designer didn’t follow up so I didn’t know if she’s interested or not. There was lack of flexibility with the schedule. Still, Closet Factory was able to do my pantry cabinets on time.

Closet Factory was cheaper than the other brands and their designer was great. I did two estimates with them. The first time, we went with the master closets and the guy who came to install was great. But the second time, I didn’t like the person who came to install. He didn’t know how to do it properly and he had to call someone to come to help him. It took a full day for the bathroom closet to be done and I was surprised it took him so long. Also, I didn’t like his behavior at our house. Other than that, I like the quality of the master closets and I'm happier with it. I would recommend Closet Factory.

The Closet Factory designer came out multiple times and did measuring. When things had to be adjusted, she always let us know what was going on. We also went to their showroom to see some of the stuff too. We had a dresser installed, and then a linen closet, and a hanging stuff. We are very pleased with the finished products. Closet Factory was very easy to work with. Their showroom was very nice, and they were reasonably priced.

We used to buy from California Closets, but a few years ago in Colorado, we had an experience with Closet Factory and it was less money and it seemed the quality was as good. So, when we moved to Washington, we contacted both companies and, again, Closet Factory was considerably less and their product was just as good.

I was putting in closets and I first went to California Closets. I didn’t really like the way they were talking and the selection, so I asked if there were any other places and somebody said Closet Factory. They were wonderful. My interaction with the designer was perfect and she was very good. She did everything on time and she made the adjustments that had to be made. They were done without error and as we had requested. She did a very competent job. I had Closet Factory turn a 10 x 10 room into a dressing room, so there were hangers around the perimeter of the room. It was a nice installation and they did a good job. The installers did the good line drawing, made sense, had good contact, and did everything the day they said they would do it. It was very nice. The installation took about six weeks. I would tell others to use Closet Factory and not California Closets.

The service was excellent. Beginning with the design all the way through installation was flawless. We had a very tight delivery date due to an upcoming wedding and they performed. I can’t say enough about Amanda **. She is an expert and designed a closet which met our budget and surpassed our expectations. We will be using Closet Factory for our other built ins and closets.

I had Closet Factory install one walk-in and three pullouts closets. The installers did a great job. I recommend this company.

Closet Factory responded immediately to the request for information and then set up an appointment. They were also very thorough, attentive and quick. I've had two closets remodeled with the doors, shelves, and hanging. The installation went very smoothly, and I did not have to be involved really well. The designer had done a great job for us.

I've had an excellent experience with Closet Factory. I had a room converted into a closet and I had them install the closet. Missy was my designer and we gelled. She was very good at what she does. She went around and looked at everything that I had and she was able to draw up a plan. She was also very friendly and nice. Then, during the installation, one man came and he was wonderful. I felt very at ease and he was great with my dog. Since then, I've been loving my closet! I show it off to everyone. I would definitely recommend Closet Factory.

I’ve known about Closet Factory for years and I chose them because of the designer whom I worked with and her responsiveness, her creativity, and her knowledge. I had bedroom closets installed and the installation experience was great. The installation crew was excellent too.

I was gonna do the shelving and bars in the master bedroom closet myself then, I threw my back out. I couldn't do it, so I talked to Closet Factory and they sounded like they do a good job, so I went with them. The designer that I dealt with was good and the installation went smoothly. They also did a pretty good job in cleaning up after the installation. Their people were really nice and I enjoyed working with them.

I interviewed two other closet companies and one was California Closets. I stopped there at 3 o'clock on a Friday afternoon, but it was closed, although the door sign said from 10:00 to 6:00. And when I called them, I didn't get them. I got somebody else because the calls were forwarded to someplace else, so it really burned me on California Closets. I tried another company, Closet by Design, and the lady came to the house. We sat and talked and she drew up some temporary things to look at. In the long run, they would be several thousand dollars cheaper than Closet Factory, but the products weren't the quality we were looking for. The prices that they had quoted weren't gonna be doing all the things that Closet Factory had told me.

I had some shelving, racks, drawers and shoe boxes done through Closet Factory. I got them mainly because of their name and reputation. The designer called to follow-up on everything and it was great. Any little issues we have him back out here and fixing it. I’m really pleased with the end product. It looks like a custom fit product. It turned out really nice and I got my money’s worth out of it. I would definitely recommend Closet Factory.

When we built our house 13 years ago, Closet Factory did our closet and they did a great job. They have also been super receptive over all the years in having little tweaks and repairs made and I've always been pleased. The people from Closet Factory's team whom I've worked have hit the mark. When we made another room into my husband’s closet and then tweaked the closet we shared together for mine, they listened and nailed what we wanted. Also, the installers were friendly. It took them two full days to finish everything. They were attentive in putting mats down and being very careful about carrying things into my doors and down the hallway. They also asked me about things before they did it.

We were gonna choose between Closet Factory or a carpenter to do the custom installation. And we went with Closet Factory. We met with the designer at the house and we showed her what we were looking for. She came up with some plans and then we met with her the second time to go over the plans, make some selections for materials and talk about the price. We thought about it for a while then we got back with her and decided to go forward.

I'm a fashionista and I've always wanted a designer closet. I had Closet Factory install a floor to ceiling closet for me with a bunch of built-ins and some jewelry drawers. Their designer was great. She came to my house and I described to her exactly what I wanted and that's what she gave me. Also her customer service was excellent. She came with all the right tools -- everything she needed in order to measure and all the samples in order for me to see the different trims.

We called Closet Factory as I was looking specifically for someone who makes quality Murphy beds. They were friendly, helpful and efficient. The installers arrived five minutes before they said they would, and they finished by the time that they said they would and didn’t have to make any second trips. I knew everything was done right when they left. It’s all in there and very stable.

Their salesperson was the one that sold me on Closet Factory. She came out and was really good. I talked to another salesperson from another company but I didn’t think that she was on the ball. Closet Factory was a little expensive but we were getting something custom-made and I was willing to get something really nice. And it came out very nice. It was worth it. The installation went well also. The salesperson had already measured but before the actual install, the installer came and measured again. Then when they actually did the installation, everything went really good. Everything was done in one visit.

We have used Closet Factory before and went with them again because of the reputation. This last time, I knew what I wanted, and the designer went along with me and that worked out fine. It took two days to install everything. They did the cabinets and the little desk in the garage the first day and then, my closet, where they did lots of shoe places and hanging areas. The crew that came out were very nice and great. I would recommend Closet Factory to anybody that asked.

I talked to Closet Factory on the phone and I felt comfortable with the conversation, so I decided to go with them. I researched a few others but Closet Factory seemed like a good fit for me. I redid all of the closets in my house from the pantry to the bedroom and the hallway, and I had organization systems installed in every one of them. The designer I worked with was fantastic, very pleasant, and very customer service-oriented. He listened to what I needed and made recommendations regarding what he thought I needed, but he wasn’t trying to sell me more than I needed. When it came time to learn the prices, there was a little room for negotiation. I’m a firefighter and some of the work I do qualified me for a bit of a discount, so he made sure I knew that kind of stuff.

I went online and started googling companies in Williamsburg and Norfolk. Closet Factory’s prices were reasonable and their people were amazing. After they came out, I didn’t look any further and I went with Closet Factory. The representative for the company gave me all the options, the pricing and helped roll out the room. She did everything and there was no stress. It was wonderful and they were great. And even when I called in to confirm the appointment and the reps were really sweet and everything was a positive experience. The designer was very personable and she really believed in the product. What sold it was her passion. She also followed up and stayed on top of everything. She was in touch from the beginning till end and even after to see if we were still very satisfied.

We had been looking at other closet companies and talked to people about other closet companies. We happened to see the Closet Factory building and went inside and was very impressed with the fact that they made everything there. The people were very gracious and answered all of our questions. They sent out their designer who was very knowledgeable and who put everything together and gave us an estimate. Her design looked fabulous and we couldn’t turn it down. We had a master closet and guest closet installed and we had three pantry, laundry room closets done. I’ve had my neighbors over to see ours and they were so impressed with what we had done. They were sorry that they went with who they went with.

We just moved here from California four months ago, and we’re currently living with my daughter and son-in-law. We have a large home and we’re on the third floor. We needed some extra space because I was in the fashion apparel and we needed a closet space. We didn’t have adequate space, so what we did was we converted one of the rooms up here in the third floor into a closet. It worked out great, so we're really happy.

Closet Factory's designer came out and asked me what it was I was looking for and I gave her a description and she put it together. They installed a closet system and five of my closets and it took them three days to finish. The installation went well. However, I wasn't happy with the way they did the trim work. I waited three weeks for them to come back and fix it. They said they had to wait to get me back on the schedule. Nevertheless, the installers were very good and pleasant. Also, Closet Factory's price was comparable to that of the other four closet companies I looked at but it was better for what I was getting. The combination of price and design led me to go with them.

We went with Closet Factory because of their designer Monica. We had worked with her when she was with another closet company. We had Closet Factory install a wall unit that spans the length of our master bedroom for clothing storage and displaying things. And then we had the interior of our walk-in closet done. It was everything we expected and everything was explained very well. The installation team did a great job. They cleaned up after themselves too.

I really like the sales representative when she came to talk to me. The whole part of the design process was great. Communication wasn't really good after that though. The designer said that she'd sent me the spec sheet and a rendered picture so I could show my husband. I never got them until the day before the installation. It was several months before we got the product installed because Closet Factory was really backed up. It was a long wait. And there were several emails back and forth. But other than that, it was fine. I had cabinets installed in my laundry room and they look great.

I live in an older house that had a small pantry which is useless for food. So I thought I would use it for my dishes instead. The designer from Closet Factory was able to envision what I had in mind very well. Everything was perfect. She was very good and I couldn't be happier. She sent me the blueprint after she had it designed. A guy then came and tore out what was in my kitchen. I wasn't there that day but my husband who was there said he was nice and did a fine job. I was there the day the closet was built it. Again, the guy was really nice and it just took him a few hours to do the job.

We had Closet Factory do an entertainment system for us about seven years ago because of the workmanship they did. And recently we had our master closet done. Their designer was absolutely wonderful. She was just right on top of everything. We sat here and designed the closet ourselves and she gave us some helpful information and everything went perfect. Also you could not have asked for a more professional individual during the installation. Everything was done all perfect. We recommended them to several people and a couple of these people have had work done. The people at Closet Factory were professional, courteous, knowledgeable and a great pleasure to do business with.

I got a complete closet makeover from Closet Factory and the woman that came out was very professional. It was a little more money than I thought it was gonna be but it was a good experience.

I preferred to do business in the area and I saw Closet Factory here in Portland. I worked with Steve as the designer and he was very good. He had done homes in the area and he knew exactly what I wanted. My closet isn’t the largest in the world but with the way he designed it, it would actually hold everything I have. He also called shortly after the job was done, about four days later, and asked how I liked it.

I've worked with Closet Factory in the past and I had them install closets recently. The designer was awesome and the installer was spectacular. He was a genuine craftsman. In fact, if I had my own business, I would hire him. He was that good. The stuff that Closet Factory did for my condo and on some of my rental properties were great. They also did spectacular stuff on my house in Arizona, and they just completed on my man cave and it appears to be pretty good.

My builder used Closet Factory and he recommended them. I had positive interactions with their designer. She came out and measured, and she was efficient. She came when she said she was gonna come and she gave me a thorough estimate. I had Closet Factory install all my closets then I called them afterward and they did drawer inserts in the cabinet. The installer came when he said was going to. He was kind and cleaned up after himself. Also, he explained how I should use the drawer inserts efficiently so they don't break. The job was completed efficiently the first time and I plan on using them again. I recommend this company. They were able to solve the unused space in my home efficiently and at a good price.

I was in the middle of building a new home and my contractor introduced me to somebody from Closet Factory. They did my garage and my master closet. I've known the designer that I got even before she was with Closet Factory. I stayed in touch with her over the years, and she was really, really good. The guy that came in and did my garage was amazing. And then we had a different guy do the master closet and he was really good too.

I looked at four companies and I had a couple scheduled to come in and do estimates but after I met with Linda from Closet Factory, I canceled the others and decided to go with Closet Factory. They come through really good in regards to the materials and the pricing. The designer was super thorough in her measurements and the installation was good, prompt, very courteous and clean. They installed closet shelving and drawers for the pantry and the kitchen, bedroom and master closet, shelves in the bathroom living closet, and hanging and some shelves in the junior suite. I had a jewelry drawer and they didn't provide the insert immediately but they came with that a couple of weeks later.

Although we had a cheaper estimate from somebody else, Closet Factory worked with us. They also threw in some few extras a couple of times and the price came down as well. It took two days to install the master closet. We got it programmed so it was done before we moved into our new house. Overall, it was a beautiful closet. And my wife was very happy with the designer.

Closet Factory had an advertisement in one of our local magazines and we were looking for something that was custom-built and floor-based. We liked the quality of their product and the way it was built so we went with them. The designer was superior and it was wonderful dealing with him. I gave him a rough idea of what we were looking for and he asked all the right questions such as how many pair of shoes, what kind of things we hang versus fold and all that. He then came up with the absolute, perfect design for our space. The gentleman who installed it knew exactly what he was doing, did his job, cleaned up after himself and it turned out perfectly. I sent them before and after pictures and some comments as soon as they were finished.

I was Stacy and Bill’s designer for the job and I saw Closet Factory’s ad in the paper. Their reps came out and presented their package to Stacy and we talked about the layout. The reps came back and presented the price first for the three closets and then they put it down to two, the master and one guest. It was an awfully big expense because they did so many other things. Then Stacy and Bill approved it. The three of us interviewed them and the two of them went to the facility, too, in Fort Myers. They were impressed with what they saw in the store and they liked the girls that they were dealing with. It was a very good experience during the installation and the crew cleaned up afterwards. Everything was exactly the way they planned it.

I had a large closet out in the hallway which had a bunch of shelving installed by Closet Factory. And I wish the price was more affordable. But they did a great job with the installation. Everything about it was professional. Also, their designer did a really good job of asking questions about what I was gonna be storing and then showing me a couple of ideas on how to best accommodate those and organize it. I was impressed with her knowledge and that she was trying to design it according to my specific needs.

The designer really took into account our own personal needs. She immediately realized that I have a lot of shoes and I would need a lot of room for those, but I didn’t have that much hanging space. She designed the closet pretty quickly and she had samples of finishes and knobs for us to look at. She was great. And the installer who came was absolutely the nicest guy ever. He worked tirelessly for nine hours and did the installation all by himself. We gave him water and that was all he said he wanted. He did an amazing job.

Closet Factory had the most reviews online so I had them do the shelving upstairs and on my first floor. The designer was nice and for the most part, cool. But I didn't hear from her after the initial interaction until the installation. She said she was gonna stop by but her position changed and she wasn't gonna be able to make it. But she gave me a call on the day of the installation to let me know she had not forgotten about me. The installer who came out was helpful and he gave good advice. But it could’ve been explained that he was gonna have to patch up the area when he removed the shelving that was already placed on the wall and that there would be big white splotches. I guess it was common sense but we didn’t realize it and if it was explained, it would’ve been a little bit better. So in a panic, we went and repainted around the closet area. But that aside, he was awesome and it was a good experience overall.

I am very happy with Closet Factory. Scott, our designer, was very prompt with requested changes to the design and the installation was very professional and fast! I’m very happy with the look and function!

We had a referral from a friend who had used Closet Factory. We saw what they had done for our friend and we liked it a lot. Closet Factory has a little showroom in Scottsdale and we went over to meet with the representative and see what they were all about. She did a good job and we like her. We also walked through a lot of the ideas and felt very comfortable with what they had. The price we had was less as compared to other companies and they were very equitably priced among so each other.

When I spoke to Jan, the Closet Factory rep, she was very personable. Then, when I met her in person, she was efficient and on time, which I very much value. Since I had seen the previous work to completion of this closet company when my parents used them in their house, I already knew what the end product was gonna look like. So, I went with them when I had reach-in closets installed in the master bedroom and in the guest bedroom of my house.

Closet Factory is a good company to work with. We’ve used them in the past, so I stuck with them. Most recently, they did some locker type cabinets for a bedroom area for a client and then we took out an old, built-in cabinet and drawers in a hallway and they replaced that with some more modern storage. Their designer has been very good. But on the first installation, they were missing a skin for the back of one cabinet. Other than that, there were no issues and the client was very happy with the final product.

I googled custom closets in Fort Myers and got several companies listed. I called one, left a message and never heard from them again. So I called Closet Factory on a Saturday and the owner answered. I was on a very limited time schedule for being in town and having this work done at my place. He was very accommodating and said he’d have someone out on Monday to take a look and take measurements, and then we could do the rest online and by phone, which we did.

The reviews of Closet Factory were good and I called them. They did what they said they would do, so I went with them. They said that they would have a consultant call me back and they gave me a time frame. We had them put a custom closet in our master bedroom and then we had a smaller closet customized as well.

I was moving to a new home and my closet was incredibly small. When I had a custom master closet installed, I chose Closet Factory to do that since my friend, Jackie, is a design consultant there. I had a very positive experience with them and everything was awesome. I’m very happy that I chose them and with every aspect of the experience — the design, working with Jackie on the design, the installation, and the quality of the product. Jackie talked to me about how she could maximize the space. The design that she came up with was different from what I had in mind but it gave me so much more room than I expected. They scheduled the installation of the closet and and everything went exactly as planned. It took four hours, which was less time than I thought it would take. Everything was perfect when the installers finished and I was very happy with the outcome. I would have no reservations about recommending Closet Factory.

I've had Closet Factory redo my whole closet and it was wonderful. They took a 10 by 10 room to put in a wall bed, a drop-down table for my cutting board, a large office area and a large sewing area. They made drawers that just fit my searching kit, so I can have the drawers alphabetically by color. They also made drawers that just fit my sewing machine, so I can have them in alphabetical order and they don't get out of order. The installers were wonderful and good as well. They were very pleasant, knew what they were doing and didn't fool around. They did it efficiently and in record time. After the installation, I got a call from Closet Factory to see if I was happy.

Being a member of Costco, I trust what they sell and Closet Factory is in Costco. Also, my neighbors had also told me about Closet Factory. We went with them when we got the mudroom doubled and had two mirrors installed next to the fireplace in our home and our experience with them was good. The designers came to our home with their designs, samples, and materials. Then they walked us through the process and explained things to us, such as what the price was based on. Our experience with the installation was seamless and when I came home from work, it was done. The cost was good, considering that they used good quality material. The work that they've done is a good investment and it has definitely helped me increase the house value as well.

We’ve used Closet Factory before. They did an excellent job and the closets worked well, so we repeated the experience. They did everything in the closets, from the racks to the shelves, to the place to hang your belts and place to hang your scarves, and slat board. Their designers were timely and did everything we asked them to do. Everything was also clearly explained and there were good graphics, so I felt very comfortable. It was a very good experience with them.

The design service and guidance as well as the installation were exceptional. The finished product completely transformed an inefficient hall closet with builder grade materials to a modern and efficient storage area which we can now use to supplement our kitchen pantry. We are extremely pleased and highly recommend Closet Factory!

We liked Closet Factory's showroom and craftsmanship. The designer was good knowledgeable and she went outside of the box. The product that was installed is a showroom closet. It’s like when you walk into a boutique. It has lights in every slot, there is a chandelier and a shoe and purse area that's enclosed with glass. It's very well-made. The installation was very smooth. They were honest and on time. They installed the closet in four days, but it took them six to seven weeks from start to finish.

My experiences with Closet Factory were very positive. They did a closet for us and we were pleased with it. It's certainly functional. The designer we worked with was very accessible and responsive. She nudged us along when we were having an impasse. We were also considering them to do a built-in media center in our living room. However, the product they used for shelving wasn't real wood. And it was chintzy and thin. So we went with another provider to design and build what we wanted to do that would be in public view. But Closet Factory was fine for our closet which no one else was gonna be looking at it.

I looked for places that happened to be near me and called a couple of different companies. Closet Factory gave me a callback when others didn't. The designer was great, upbeat and friendly. She came right out and did a great job. However, my closet was turned into a pantry so they put some shelving in there. The guy that came out was right on time and was in and out in less than four hours. Overall, Closet Factory did a great job. I would definitely use them again if I ever needed a project done and would recommend them to anyone.

The designer I met from Closet Factory lived one neighborhood away from me. She came out to my place, looked around and shared a lot of great information that she had. Working with her was a good experience. Also, Closet Factory gave me a nice catalog with a lot of different ideas. Once I put in my order, Closet Factory gave me a schedule which was nice to know upfront. I liked that they worked with my schedule. They're not rigid and they came when they said they would.

I used Closet Factory years ago. I had a garage installed by them. The Closet Factory designer I worked with was fantastic. She was experienced and knew what I was asking for. She drew it up and got it done. They were scheduled pretty far out and I needed it done sooner and she also made that happen. The installers were great. But because I wanted it done sooner, there were a couple of small things that didn't come in yet. They were delayed so they had to come back and do those.

We decided we wanted to redo my walk-in closet so we went into the showroom. We liked Closet Factory's expertise. They seemed to be very knowledgeable about the product. The designer, Heather, was great. She was very thorough and easy and enjoyable to work with. The installation crew seemed efficient and knowledgeable as well. They came when they said they would and worked hard when they were there. But we had a granite counter put in there and the doors were so long that they were in back order. So follow-up appointments were needed. Still, everything looked very professionally done. We were very satisfied with Closet Factory and I would recommend them.

Aside from the reviews, Closet Factory worked with our builder, Wonderland, being part of our mortgage which made us decide to have them put in a lot of products including drawers and shelves. The designer that we worked with was great and really helpful. She explained all the products, asked our budget including what we needed, and gave us options. The installation is still in the process and we're still a month away, but it has been good so far.

My experience with Closet Factory was wonderful right down from the sales gal all the way to the installer. My only complaint was, one of the extra added things that I had was the jewelry drawer in the bank of shelves and it's pretty expensive like almost $300. They also installed it but it's so high. I'm 5'7" and I can just barely get up there to look into it. And by the time I went in and the installer was done, I'm like "Oh my gosh, this is so high. If anybody bought this house that is 5'3", they'd need a step stool to have to get up to get into it." They really need to get the installer in there and ask what height they want. Because he just put it fast and had I known, I would have told him to put it a whole 6 inches lower.

There were a couple of companies that came out and gave me bids. But I was impressed with Jessica, the closet designer from Closet Factory. She took the time to actually measure the width of all the clothes hanging and how much space I really needed. She also took the time to measure our widest pair of shoes and counted all the shoes to make sure we had enough shoe space. I like the way that she designs and I'm extremely happy with the closet. Everything with the installation went really smoothly too. One man came and did the whole installation, and was finished in just a couple of hours. I would recommend Closet Factory to everybody.

I was pleased with Debbie, the rep from Closet Factory. She was very professional, friendly and she listened to what I had to say. The price was right as well. I had shelves for the shoes installed by their company. There were also three sections installed so I could hang trousers and long dresses and those were very nice. However, I don’t have enough hanging space for some of the clothes. The closet itself is not that big either. Still, the installers did a good job. They also cleaned up after themselves. All in all, Closet Factory was very knowledgeable. I'd absolutely recommend them to others.

A neighbor and several people around here have used Closet Factory. And when I wanted a second pantry, I went straight to them. I was happy with my salesperson and the designer was very good and very helpful. Then, the installation went great and was completed in about four hours. I was happy with the installer as well. He was working in a tight area and there was no mess. All in all, I was pleased with Closet Factory.

I was looking a lot online for things that I could have somebody build up. And when I started looking at the price of the material, the shipping cost and then hiring someone to come and do that, it started to get very expensive. So my girlfriend recommended that I look into a certain closet company but then I got Closet Factory's flyer in the mail that same day so I just reached out to them thinking it can't hurt to ask. And so I spoke with their designer, Lisa, and she was fantastic. She was very clear and patient. She took into consideration what I wanted to spend and what I was looking for, and spent quite a bit of time measuring and going through the different options. She followed up with text, emails and phone calls. Even when they were installing, she was following up on that and afterwards also.

The closet designer from Closet Factory called me and had a long presentation plan. But I'm not living in the place and I only wanted the standard package since I'm a 30-year-old male and I care 1% about closets. I just wanted a walk-in master bedroom closet that had shelves. The installation didn't go entirely smoothly and that's partially my fault. The building that they installed the closet in, I needed to get them permission to use the elevator to bring supplies, but I didn't know how many loads of supplies they needed. And then, the elevator was not available that day for that many loads of supplies. But the installer was cool about it and helped reschedule. At the same time, the renters were moving in, so it was a little hectic. Another was that I had written an email to Closet Factory to ask for the installers' names because I needed to report them to the front desk. But I never got a response and that was a point of annoyance.

We were looking for somebody that would do a Murphy bed. I did a Google search and Closet Factory had good reviews. We worked with one of the owners who is one of the engineers. He was great. We wanted something special that they had not ever really done before and they were willing to research it, get any mechanism and try it and make this special thing for us. So it was great. However, the installation really took a while. They were there pretty much all day, close to nine hours. But they worked solid.

We have used Closet Factory in 2005. We had them do some closets, add some closets in our clothes closet. And then the harder part was the shelving for CDs. We had four or five of them. They had incorporated those so it looked like it has been built in. Recently, we had some changes made in the clothes closet. We had some shelving for my husband's nice collection of phonograph records. And then, in the den, we had a few shelves put in to help us store things. The closet designer was very good and so was the fellow that came out and did it. He was worth every second, and he surprised us at how quickly he got it down. All in all, Closet Factory is good and I would definitely recommend them.

Closet Factory's reviews seemed good and the prices were reasonable. We had them build out our mudroom closet for shoes, purses and coats. The rep was super helpful, friendly and down to earth. She was knowledgeable and she knew what she was doing. She also took the time to measure our other closet. It was just out of our price range at this time, but she took the time to do whatever we wanted in the house and got any type of design choices and ideas in our head. So, it worked out well. The installation was fast and easy. The installer was efficient. He was in, got his job done, he made me check it to see if everything looked good, and then he signed off and he was on his way. We love the finished product and we are very satisfied with Closet Factory.

My organizer, Lou, recommended Closet Factory and I had two closets full of shelves installed. Lou designed those closets for me. She did a better job than the local cabinetmaker. She's been working with me for a long time. The closets are in the bedrooms but I’m not using them as bedrooms. I’m using one as an office and a sewing studio. The other room is a painting studio.

Closet Factory installed 6 closets that we have. We did four at a time and then two at another. The technicians that I had come to the house were very professional, efficient and clean. Both crews were good plus the ones that came the second time were even better. Their designer was great as well. She made a lot of good suggestions and those things worked out and I was happy with it.

We considered a couple of closet companies. We spoke with a representative from Closet Factory and we were impressed with her so we went with them. She ended up doing the designing. She understood very quickly what we wanted and found a way to make that work in a limited space. We had them install a closet in the master bedroom, a laundry room and a mudroom entry. The installers were efficient. I was impressed with Closet Factory from start to finish. They were professional and on time, and got the job done right the first time. I'd highly recommend them based on being very satisfied.

I wanted to get some different bids and interviewed different companies here in Arizona. I got three estimates for my master walk-in closet and Closet Factory's designer was fantastic. She worked with me and stayed within the budget. It was a good experience. The installer was a great guy too. He told me what they were gonna do and everything was smooth and quick. Closet Factory did a great job and if I knew anybody who was looking at doing some closets, I would definitely say to give them a shot.

I liked Closet Factory’s sales lady, Sarah. She was very friendly, experienced, easy going, and very professional. I had a master closet installed and the installer was great, efficient, and timely. They had to come back for the handles on the drawers. The lady came back on her own time two days later. Everything is perfect. It was a good experience and I'd definitely use Closet Factory again.

We had a great experience with Closet Factory. We liked their price and we had a big bookshelf system installed on one of our walls here. The installation was great, and the installers cleaned up nicely. They encountered some problems that weren’t anticipated and they were very good about handling it.

The closet designer from Closet Factory was great and professional. She showed me 3D models on her tablet on what it would look like, and a couple of different options to choose from. I had them installed a closet organizer for a master bedroom closet. It was easy enough that they just sent one guy out to do the installation. He was in and out, did it quickly and didn’t make a mess, so that was good. People should talk to Closet Factory and see what they can do to help them with organizing needs.

Our experience with Closet Factory was good. We had a pantry done. Their designer was very good and the installation went well. Then we used them again and got window systems. She got it done as appropriate as possible. And now we are still waiting on the labor date for our window cuttings.

We heard about Closet Factory from the place we were moving into. We had products installed in the living room and in the two dens. The installer was great and everything was fine.

We really liked Laura, the Closet Factory rep who came out. She gave us a plan and spoke with us about the laundry room that we wanted them to work on. Their prices were a lot cheaper, too. So, we went with them. The designer was awesome and I loved her. Her personality was fun and she'd tell us if something would work or not. She also listened to our ideas and implemented a design based on what was important for us. We could tell that she'd been doing it for a long time. Then, everything was installed fine and the installers weren't here all day for that. Plus, our laundry room came out fantastic.

I looked around and Closet Factory was the best option. I had a cabinet installed in the garage, and I had a great experience with them. The designer was great. She came, measured everything and we set up a date. I paid her and then it got done. The process was really easy and very smooth. However, for the cheap material installed, it was too much money. Even so, the guy who installed my cabinet was awesome. We had a great communication. He gave me an estimate amount of time of the installation and that's how long it took so it was good. Closet Factory helped organize me. People should look into them and if it's something that they wanna do and they wanna be organized, they should go ahead and install if they have the money to afford them.

I heard about Closet Factory from an interior designer that we work with. The only other provider that was out was the Container Store, but I liked more Closet Factory's service and I liked their product better. I had a closet installed and the designer I worked with was good. I liked that she could take a look at the space and know what would work best, and could make the most use out of it. She was also willing to work within our budget. The installation was good as well.

I had Closet Factory install a closet for me considering what I thought was their price then. I thought I was gonna be getting a better deal than what I got and it took a month to get it in. Looking back, if I had to do it over again I probably would have gone a different direction and be just as happy, saved several hundred bucks and gotten it a lot faster. Although the closet turned out nice, for what I got, it was awfully expensive. There are some baskets, shelving and a spot for hanging the clothes on. It was a really small job which took the guy about two hours. And I just find it hard to believe that they wouldn’t have had two hours in over the course of a month that they could’ve gotten here and sent it to me before three weeks. I kept calling and saying, “Would you happen to have any other opening?” That part was just extremely frustrating.

We looked at California Closets and though it was gonna be extraordinarily beautiful, it was gonna be extraordinarily expensive as well. We knew where Closet Factory was as we had been there before so we went to them. We had a bathroom gutted and started from scratch, and we had them do a closet in it. My husband was probably challenging for the designer because he wanted to use every inch of space possible and it was supposed to be a custom closet. So, she called and they promised that they would do that. They would make the drawers as long as he requested to use all the empty space in the back.

I looked on the internet and Closet Factory looked like a legit company so I gave it a try. I took a day off work to have the master closet installed but when the installers showed up, they didn’t have the drawers. They didn’t bother to give me a call to let me know and we could have rescheduled, so I was unhappy. Also, the installation was not done as promised. I paid someone to come prep the closet and take out the rods that were in there. I also had the the baseboard taken out because I was told Closet Factory would put in a very thin baseboard to cover up the gap that was from my wall to the floor. But Closet Factory’s installer didn’t do it. When the guy left, I had sections in my closet with a gap from the wall to the floor.

We had used Closet Factory a couple of years ago for another house that we lived in. We liked the person that we worked with and their pricing was better than the other quotes that we got, so we got them again for our master bedroom closet. I love the designer that I worked with. She had a great eye for designing the most use of space that you can get out of an area. The guy that did the installation cleaned up after himself and it took him a day and a half to do the work. He put in a whole new unit, shelving, long hanging, short hanging, drawers and shelving areas for shoes. I have one area in the new closet that is like a display and has Plexiglass drawers. Closet Factory did everything right and the closet is beautiful.

My mom and brother had a good experience with Closet Factory and they recommended it. I got three other estimates, one of which was from Closets by Design, but I went with Closet Factory and had them install the full master closet and cabinet doors. Their designer was very good in designing and she seemed to know what she was talking about. It was a fairly quick and easy process to see a design.

A friend of mine referred me to a specific Closet Factory rep who did her closet. Her closet was amazing and I trusted her referral. In my old house, I had a master closet designed with shelving, drawers, a jewelry tray in one of my drawers, plus there were long and short hanging cabinets. I just bought a house and in there, I had something similar and had a flat wall installed in both closets.

I've used Closet Factory for several years. I initially met one of the designers at a home show and I liked the design that she came up with for my closet. Since I've established a relationship with them, I have used them several times exclusively for my bedroom closet, laundry/mudroom and the kitchen pantry. Angela was extremely knowledgeable and helpful. She listened to what I wanted and needed, and she worked very hard and diligently to come up with the best designs for me. The installers came and did what they said they were gonna do, and they did it as quickly and efficiently as they could. One time we had to call to have a closet fixed. It's a lifetime warranty and we didn't have any problems as they came and fixed it.

I've used Closet Factory in my other house several years ago and they did a good job. I worked with them again and this time, we had them install a master closet. Deb, the designer, was awesome. She came on the day they were installing and checked up on everything. The installers cleaned up after themselves so I have no issues with anything. Deb called me a couple of days after to make sure that everything was good and it was. Deb and the installers did a really nice job. Communication was good. They were thorough and I didn’t have to call them back to do anything. I have recommended Closet Factory before to people and I like to show off the closet.

I had closets installed before and I could have gone back to the previous company that I used. But I picked up Closet Factory on Google and after reading some of the reviews, I decided to try them. I called them up and they sent a rep who was very knowledgeable. She had very good suggestions and recommendations and I went along with them.

We had Closet Factory install a closet for us since our neighbor works for them. The designer was great and had some good ideas. She had a good initial plan and we refined it a little bit. The installation went well too. I looked over them and there was one guy doing it. He went through it smoothly. We also had a couple of small requests for aligning things and he accommodated it. He was done in about half a day and all came together beautifully. It was good quality stuff and everything came out as we expected. On the expenses side, that was something difficult to swallow but it was worth doing in the end.

When I first saw Closet Factory at Costco, I asked for an appointment but nobody ever showed. Then I saw them for the second time at a home show. I tried again and it was successful. I had them build hanging spots and shelves into the walk-in closets in two rooms. Their designer came over to the house and she was great. She measured, brought the design up on my computer, and showed me what it would look like. Then, everything was booked up but the first available time for the installation was almost six weeks out. So, it took so long. But come installation time, the team that came was very professional and friendly. They took out the old and put in the new. Then they showed me how easy it was if I wanted to change the design like move my racks and shelves. It was a full day's job for them and a great experience for me.

We went and looked in for the Murphy bed. The first Closet Factory designer we worked with was strange and then the interaction with the fellow that came out for the second time was a little weird because he was not used to a condo. They need to change their listen/talk ratio just a little bit because we pretty much knew what we wanted then. I was talking about rearranging stuff and we told him exactly where we wanted it and that we had already measured it. Nevertheless, it worked out fine. The installation went good, too.

We liked Closet Factory's design options. We did a mudroom, a master closet, a small single closet, and then we custom-designed a loft unit like an entertainment center unit so there were lots of big spaces. The designer that I worked with was always very attentive, prompt and super helpful. The installation took a week, but the installers were always on time, courteous, and cleaned up their work area. After the installation, I got a couple of phone calls, then the designer came out one time to check everything out. She wanted to take pictures and see how it turned out. All the stuff was great. Closet Factory has good value and they were easy to work with.

We had a built-in bookcase and built-in desks put in by Closet Factory at a home office. Their designer was great. She designed the whole thing, and the input back and forth was great. The installers were very nice and they were in and out in one day. We're thrilled with the product. The experience was good, and it was better than the rest of the remodel.

Great experience from beginning to end. Our designer Jennifer was fantastic. No sales pressure at all but instead listened to our needs and very helpful in designing our office. Communication was great, responds promptly. She followed through up to the day of installation. Our installers Nick and Melanie was great. Professional, nice, knowledgeable, and patient. Our granite installers ran 2 hours behind schedule, Nick and Melanie kept working while we wait. Never once complained nor rush us to call them. What impressed me most was the cleanliness and attention to detail on the project. They cleaned the entire room when finished, then as they were packing up they even clean the sawdust from my garage and driveway. Bottom line, impressed. Thank you Jennifer, Nick, and Melanie!

We had two closets done for one bedroom and we decided that since that's what Closet Factory specializes in, they were the way we should go. We were concerned with how it would work out 'cause the closets weren't real big, compared to the house we were in previously. Theresa came up with a lot of great ideas that we really didn't think of to fit shoes. She was able to get the design to where Nicole could get much more stuff in her closet than we ever thought we'd be able to. That was great. She was also super nice, very friendly and very professional.

I had a friend who had gotten Closet Factory to come out and give her an estimate. She spoke very highly of the experience, and I wanted to get my closets done so I gave them a call. In the first closet they did, I have one section that's a double hang, so you can hang men's shirts and pants, and on the right side of the closet is a single hang plus shelves for shoes. In the second closet, the left and the right hand side are the double hang and then the entire middle section are shelves for my shoes. Denise the designer was awesome. It was hard for me to make up my mind at first, so she gave me lots of different options. She told me what she thought would work best. She was extremely friendly and on time. I was very impressed with the experience.

Somebody said that I can get a free upgrade with Closet Factory. They installed my master bedroom closet with sidings and it was nice. However, we had disappointments with the closet designer since she said she was going to be there when they were installing it, but she wasn't. She called a couple days after to see if everything was okay. She said she was gonna come and see it. Nevertheless, the installation team was great. They had to stop and get something they didn't have, but it was still very timely.They were very efficient and did a good job.

I have used Closet Factory years ago with a previous purchase of a home and it was good. They did some pantry stuff the last time and now I got them to do the master bedroom closet. Since I had used them before, I knew what I was getting and the designer listened to what I wanted and helped me with figuring out the best use of the space. The installation was fine but the wait time was not very good. The first time, it was almost eight weeks and seemed a whole lot quicker. Then when they recently did another one, it was not scheduled until about two weeks ago and I can't get it until May 31st.

I had Closet Factory install a closet. I have been wanting to do my pantry but I’m still waiting a little bit longer because we just remodeled our whole house. Before deciding to go with them, I did some research. I looked at at least three other companies and got quotes from them. All of them were more than what I wanted to spend. It was partly due to the area that I live in where there are a lot of nicer homes. It felt like the companies were charging me a little more for that. And then, I found Closet Factory when I was at Costco. I gave them a call and they were able to come out the next day. I gave them my budget and showed them some of the other drawings that the other companies had done that I liked but wasn’t ready to spend that much on.

My experience with Closet Factory was wonderful. I liked their commercials. I’ve watched their commercials for years and I keep saying, “Oh, someday, I need that. I need that.” I had a guest room closet that I don’t use that much to hang up clothes for and it was more for storage. Closet Factory gave me baskets, cupboards and everything and a place to hang up to. It was just wonderful. My husband actually gave it to me as Valentine’s present. Tasha the designer was great and friendly. She came out to the house to look at the closet with a Valentine balloon for me. It was really cute. The first design that she did was the one we picked. Danny was great. It took him about two and a half hours to install. He was neat and clean. He got everything done and was out of there.

We had gotten some quotes from local contractors, but because of the flood, everyone was really behind on their work. The main thing we were looking for was speed. Closet Factory was able to get in quickly, give us a quote and get the work done faster. Plus, the designer was really helpful. He listened to what we wanted and gave us suggestions about what he thought would work best. Plus, we were really happy with the design he came up with. We had a master closet installed and it was a fine experience. They came on time, but it took a little bit longer than they had anticipated and took two days. Moreover, they cleaned up really well after themselves and everything was good.

I've been using Closet Factory for a couple of years now. They've done all my closets so far and it was really nice and comfortable. We did the laundry room and the boy's closet in the past and we did my master closet recently. They did a good job and I'm really satisfied. I liked the lady who came and designed for me these closets. She was really nice, really open, and confident. She designed a perfect closet always. The guys who came to install everything were really nice guys, have good manners and were very clean.