Bell Environmental Services

We called Bell to inspect our house for a bug issue. After doing the inspection they told my wife we had bed bugs and it would cost $3100 plus tax to treat the house. I contacted them to try to understand why it would be so expensive and they explained the per room charge. The issue I had was they were charging me the same for treatment in rooms where they didn't find anything. Also, they claimed there were bugs in a room that no one has been in for several years. Lastly, it wasn't until after the fact that they told us we would require two treatments and it was $3100 plus tax PER TREATMENT.

Called Bell on 2/7/2018. For bed bugs delivered with a mattress foundation from MY BOB'S. Bell came on 2/14 after ESME found bugs in 2 bedrooms. Paid extra for Bell to pack up and remove most items in both rooms for 2 weeks fumigation. Bell did an excellent job of packing and returning all items. I found no bugs after the freeze treatment on 2/14 and paid for the 2nd treatment when the packed items were returned. As of 3/28 still found nothing. I am very pleased with the company and the good job they did for me.

Bell Environmental told me their service was 2 treatments 2 weeks apart for $1,000(ish). Reality: $1,000+ for 1 single visit. EACH visit is $1,000, so their "treatment" is actually north of $2,000. They slip this tidbit into their service agreement, but will tell you otherwise if you ask on the phone. Prep List: My wife and I boxed up our entire 1 bedroom apartment. But, my wife is pregnant and we have a 2-year-old, so part of their process is to spray poison into the closets and seal them for 2 weeks. We obviously could not do this, so they listed our apartment as "not prepped". When we STILL had bedbugs over a month later, after both their visits, we boxed up everything in our closets as well and their exterminator almost left insisting we weren't "prepped" b/c the boxes were everywhere. He asked if we'd gotten the prep list, I said we had, pointing at our entire apartment in sealed plastic boxes, he responded: "And you couldn't follow it?"

Bed Bugs are a stressful pest and a difficult and unfamiliar problem for most people to solve. At Bell Environmental, we are pleased to talk with customers about their questions regarding their bed bug treatment including key issues such as Why the biology of the bed bug means people need more than one treatment to eliminate these insects? Why customers need to treat their whole apartment when there are only signs of bed bugs in one room? How bed bug treatments compare to traditional pest control efforts and expenses?

After hiring bell environmental services for bed bug extermination, we were giving a lot of instruction to prepare for the extermination. Clothes, books, and paper had to be put in plastic bags. We were told that the beds would be taken apart when they got to the house which, did not happen. I am still being bit by these bed bugs after this first treatment which is very disappointing and bogus being that Roscoe the dog did not detect bed bugs to be in the master bedroom. I called them to notify them about this situation. I told them that me and my husband are still being bit by these bed bugs. They told me that I needed the second treatment which I knew that they were going to say.