Bath Fitter Reviews

I had this system installed before 2005 (apparently after 2005 it is lifetime guaranteed). Maybe 6 mos after I had to call them back out because the wall surround pulled away from the walls causing a bulge in the material. The guy put these "glue blocks" behind it but it never really adhered. A guest in my home that was using that bathroom just said to me... "Your wall is bowed." Since I do not use that bathroom much I had not noticed. So I called and wanted them to come out to fix the issue that I had already had to have them fix. Well, it will cost me 125.00 for labor for them to come out and fix their poor workmanship. I am disgusted. I will never suggest anyone go to these people.

We got a tub with walls from Bath Fitter. The installation man was excellent. He was very thorough and explained everything to my husband and I. He went into detail about everything and we were very impressed by it. Thus far, we've been using the tub every day and we love it. I wouldn't hesitate recommending Bath Fitter to anybody. They did a wonderful job for us.

Our bathroom looks wonderful! Owie installed our bathtub and shower and was very efficient and careful to leave my home clean. The installation was quick and looks wonderful! I will recommend anyone to use them! Love how fast it was!

I got some tub and shower from Bath Fitter, and I like the way it looks. Their installation team also did good.

I'm happy with Bath Fitter. I have 10 houses and like my bathrooms to look nice. I've used them three times and there could be another one. I like that they finish the work on the same day or a little bit the second day, depending on how big the project is. Most of my properties have two bathrooms and it's nice to get it done and over with and no one's coming in. They did a good job selling it and they did what they said they were gonna do.

I used Angie’s List to find Bath Fitter which looked like a good outfit. I got a walk-in shower for a remodel and I had a hand shower and a bar installed. The installation guy did an excellent job and it went very well. It’s a good shower that's very easy to use.

I can't get them to quit calling me. Have called them to remove me from their potential customers list. They have called 48 times in 2 months. Was told it was the policy to call 3x daily. Don't call them unless you are sure you are doing business with them.

We had the tub covered and the walls done. Everything was great with their customer service. The installation took just one day, and my wife and I both liked the look of it when it was done.

We got bathroom surround a couple of months ago and it's clean. The rep was fine and so was the installation. They're worth the time and effort.

I moved my dad and I had to take care of him, and he needed a shower that's safer. I went with Bath Fitter since I had the bathroom done a couple of times and I didn't wanna go through a routine clean-up. There's also the lifetime warranty on mold. I got a huge walk-in shower with a glass door and a bench, and I had a grab bar put on. It's clean and it's easier to clean than tiles. The sales agent was a really good guy. Price is a little high though, as I could've had the whole bathroom done for that price. But the installation only took two days. There was one guy and he did it nice, quick and clean.

Bath Fitter could custom-fit my shower without having to knock down a wall. And it was put in in a day. I don’t have another shower or tub, so that was convenient and worth it. The installer was here at 9 o’clock in the morning and done by 5 o’clock. They were very professional. I like the shelf that I purchased and the shaving little step. I wish I would’ve gotten a different shower head, but that’s okay. It’s very easy to clean.

I purchased the tub from Bath Fitter about six months ago. The sales reps I've talked with knew what they were doing. The installation took about a day. The team came in and did a good job. My daughter uses it and I like that it’s clean.

My father-in-law had a regular bathroom with a tub. It was a climb-in tub which he can’t do anymore. So, we needed a walk-in kinda thing. So that’s what Bath Fitter put in, They also put in a set and rails, so he can hold on in different places because he can’t lift his arms very high. Now, they have the doors, instead of the curtain to fall in and out of. We’re very satisfied with it. From the sales fella right on through to the installation team doing it, they got it done in ample time, and they were very accommodating.

Explained to Bath Fitter that I wanted to get a bathtub resealed, refitted and have a bathroom surround system installed as a Christmas gift for my wife. I explained that I wanted it to be a surprise for my wife, but Bath Fitter refused to give a free estimate unless both my wife and myself were present for their hard sales pitch. I had a marketing class in college and this is a sales method deployed by unscrupulous contractors. Whatever happened to the customer comes first?

Updated on 02/21/2020: I spoke with Anne at the Bath Fitter office in Pelham on Jan. 24 AGAIN to request information promised me in Nov. 2019. Again, she was very (overly) courteous and stated that since I had "contacted corporate", she thought the issue was settled. I informed her that I still had not received the material she had promised to send me on several occasions. She stated that she would send them to me that day and asked if I wanted them by email or regular mail. I told her that either way was fine by me and to do what was easiest for her. She again stated that she would get that info out to me that day. As of today, Feb.21, I STILL have not heard from Bath Fitter re: this issue! I feel that my request is not particularly burdensome and have been told numerous times that it would be no problem, apparently IT IS! I would really like some assistance with this matter as it is apparent that Anne is NOT going to keep her word!

We looked at several and Bath Fitter came in and they shot us a price. The guy that did the evaluation for us was very good. So we made an on-the-spot decisions to go with Bath Fitter. There was a little bit of sticker shock, but we also knew that there was a sticker shock with the others. WE got a walk-in shower with a low entry. There were also shelves, seat, two grab bars, the showerhead and a handheld showerhead. It's a bigger area for showering and it's deeper. I like the accessibility. We got a white color, and so it's quite light. It's what we wanted. The installation went very well. It was all done by one guy in two days, but that was expected because there was a tear-out. It was a remodel for the install. We're extremely happy with the whole thing and the product.

The replacement of the tub by putting one over rather than tearing out made me go with Bath Fitter. The salesperson and the installer were both great. It was kind of expensive, but it’s not a competitive market.

I went to a wellness fair and the person there from Bath Fitter was very nice. He explained everything and that Bath Fitter was very professional, and the price was affordable. And then, it didn't take long for someone to call me. The salesman that came over to my house was very nice and very informative. He showed me pictures of everything. I hope everything that he was showing me was true. But it took a long time to get the tub because it didn't come in right. It was cracked or the right color didn't come in. That was the only downfall. But when the serviceman came out to put it in, he was really good. He told me what he was doing and I didn't realize that my shower and tub was that bad. It took him a day and a half to install it.

We were at a home show here in Beckley and we saw Bath Fitter. When they called us after the home show, we weren't ready to consider, financially, and I asked them to call back in June. And they called and came on out, and given the company's reputation we felt it was the right choice. Everybody from the first visit to the follow-up phone calls we received, to the installer, were absolutely spectacular.

I ran into a Bath Fitter sales agent at a Cascades Humane Society Paws in the Park back in June. He was very professional. He went over all the features and what the options were. I knew we wanted some work done and I knew they were capable of doing it. We got a step-in shower in August and we got a couple of grab bars added. The installation went very well. The installer was very knowledgeable in what he was doing. He cleaned up nicely and was very efficient. I would recommend Bath Fitter.

We got a bathtub installed and we had two grab bars put in. The sales representative was great. She was very professional but friendly. The installer started at 11 AM and he didn't get done until almost 10 that night. He had a lot to do. He put in a bathtub, he covered the old bathtub, and then he had to put up the walls and the plumbing, the spicket and the shower. He sang while he worked, and he had a beautiful voice. And every now and then, he would ask if anybody needed to use the bathroom because I don't have my one bathroom. It was awesome. I love that my bathroom is clean. Before, my bathroom was disgusting. But now, when you walk in there, it looks inviting. The whole experience was great.

We already had one of their units, and we worked with the same big, older gentleman when we purchased again from them. He was really great to work with. But we had some issues with the installation process and getting the correct parts. It took three weeks to get the stuff in, which we knew it was gonna take a while. When it came in, it was another couple of weeks before they got us scheduled to do the install. On the day they went to come do the install, they realized that it was the wrong stuff. It was the wrong color. But they didn’t call us to tell us that that was what happened. It was just nobody showed up. So there was a lack of communication on that part from their end. But once we realized what happened, they were really good. We had to reorder and reschedule again. And it was another three to four weeks. So the installation took over two months.

The rep that I dealt with was very knowledgeable. And then a fellow came here to install the tub and he worked all day long.

I know a property manager and he said that Bath Fitter does a great job so I purchased the bathtub and shower surround from them some time last summer. I had a second hose thing put in, a towel rack and grab bars. The sales rep was very personable and well informed. One individual came out to install it and it went great. I thought it was gonna take two days, but he did it in one. He was polite and friendly, and he did an excellent job. I like fact that everything works better and it looks nice.

Our Bath Fitter total experience was excellent. Each and every step was thoroughly explained by top notch customer service reps. Our sales agent was a true class act. No high pressure sales. The installment was flawless and our shower/bath combo looks beautiful. We are very satisfied.

I liked how Bath Fitter had a good reputation for quality work. They were a little more expensive but I felt comfortable with the work that I was gonna receive. I purchased a shower from them and the rep whom I worked with was a really straightforward, stand-up kind of guy. He was very amicable and very easy to talk to about the project.

It’s been going on for a while, my shower sprung a leak upstairs. Had them out to see the damage. Floors bubbled up, walls are open black mold and I can’t even get them to do anything. The general manager come out. He tried to come with stories about how it could have happened offered to have a leak detection company come out on his dime. 3 months later still nothing. I called today. They will have to call me back. Randy

I put Bath Fitter in another house I had about eight years ago. I purchased from them again and I had a very good interaction with their rep. And in both places, I did a full shower. The installation was excellent. This one went all the way to the ceiling and I mentioned to the gentleman that I wish I’d have done that at the others. And he called his boss, and they came down and extended my shower surround without charging me. I’d recommend them to anybody I can think of. I find it an excellent deal. A lot of people tell me, “Well, it’s awful expensive.” And I say, “Wait till you have to make eight trips to the hardware store looking for something.”

I always heard Bath Fitter's advertisements of, "Oh, we put a bathtub right over." I didn't really think that I was going to have the option to get it because I didn't have a tub. I only had a shower. So, as I was passing through a flea market in New Jersey, I was admiring a tub that was on display. I said, "I don't have a tub." The person said, "They could do the other work too." I would've never known that because the commercials always say put a tub on a tub. So, this guy gave me a card and I gave him my cellphone number just to say, "Okay. Let's see if they would call." And they did. And then, I had a representative come to my home and I liked her. She was extremely thorough, so we signed up.

I was gonna do the bathroom myself but I said it's best to let a professional do it. I’ve known about Bath Fitter for a while and I got both the tub and shower from them. Everything was excellent during the installation and Bath Fitter did a wonderful job. I was very pleased.

I intended to do a lot of the work on my bathroom myself, but once I had a consultation with Bath Fitter, I thought that going with them is a more economical way. I wasn’t up to it, the demo and then tiling, whereas Bath Fitter’s was done in a day. The rep that I did the consultation with was very professional and thorough. We did two bathrooms, and I got tubs put in and showers redone. I had one bathroom done one week, and then two weeks later, the same guy came out and did the other one. And I like how the bathrooms look. I’ve been using them for a couple of months now, and they're fine.

We’ve used Re-Bath before and when my son and his wife used Bath Fitter, we liked what they had done. So, we called them and I had a good interaction with their sales rep. I purchased the tub and shower insert thing, and I like it really well. The installation was surprisingly quick and we were pleased with it. However, the little cup that holds the curved shower rod into the wall came loose and was hard to get back on. But it’s okay right now. It just needed to be pushed on and we did it ourselves. But if it falls off completely, of course I will call Bath Fitter. Because when my son and his wife's tub was buckling, they did come and fix that.

Our interaction with Bath Fitter's sales rep was awesome and the installation also went well. The installer was very knowledgeable and nice, and got the job done in two days. We’re very pleased with it.

We saw a setup by Bath Fitter out in the mall at Forsyth. We liked the idea that the surround was all in one. It wasn’t separate pieces. We purchased from them one where it covered our old tub, and the surround was clear to the ceiling. The sales rep was very easy to talk to and answered all our questions. There was one guy for the installation and he left everything clean and did a great job.

From the reviews we read online, they're a great company and so we gave them a call. They came out and it worked out very well. We had a fantastic interaction with the sales rep and it couldn't have been any better. Then we had an even better interaction with the installer. He was a very enjoyable guy, he was extremely knowledgeable, and he explained everything to us. The installation time frame was just as he described. He had to come back the next day and finish up the caulking on it. Other than that, everything was done in one day. We got a tub with a shower enclosure, and we're very happy with it.

We bought a house to fix up and rent in Ocean View, Delaware, which is close to the ocean. The water here is 90% iron and 10% water. So, the tub looked like a dinosaur's teeth. It was yellow and brown. We had to replace it, so we had a contractor come and look and gave us a price, and it was good. And then we said, "Let's do what Bath Fitter says." So, we called Bath Fitter and they gave us a price that was a bit higher, but they promised us that they'd fix any walls behind that were bad that they couldn't see. And the contractor didn't promise that. He said it would be more if there was problems. The Bath Fitter salesman came and he had a bit of a pitch, but he did a good job.

We got a little bit confused on a couple of talking points when Bath Fitter's salesman came around, but it was all right overall. He said the job would be done in a day only if they do it on a Saturday. We chose to have a weekday installation, so then it took two days, which was fine. And it worked out.

We purchased a tub, cover and surround from Bath Fitter in August, and they put it in a month ago. We like it. Their sales rep was very friendly and informative. He told us what we wanted to know and it worked out well. The installer was very efficient and he knew what he was doing. He didn’t take long to do it and he cleaned up. It was all good.

We had done a bathroom remodel on our main bathroom but it didn’t work out. We didn’t get it finished properly and didn’t get our money returned. So, we were trying to go with a larger, reputable company that we knew would complete the job. Our neighbor did an installation with Bath Fitter and when we did, the customer service was excellent. The gentleman who came out and initially talked to us was wonderful. We had a tornado while he was here, so he had to come and hunker down in our basement with us and trying to ride it out. So, he was great. Even the guys who came to install were fantastic. The wait time was a little long but we knew that going into it because everything is custom-made. It was six weeks before the stuff came in but once it did, it took them two days to complete the job. We're very satisfied and we love it. It looks great and it’s very functional.

I got a walk-in, handicapped shower from Bath Fitter in August. The installer was very neat, didn't make anything dirty, took it all out the back door, put it in bags, and took it out the front door. They said it would be a two-day job and it was. Everything went smoothly with Bath Fitter and I love the shower.

Bath Fitter installed our shower and it was done very well. It was about a two-day process that was quiet and efficient. We're thrilled with the workmanship and the great quality product. I like the seamless three sides of the shower stall and the clean lines. It's very easy to wipe down, squeegee every day and very low maintenance. We really appreciated the efforts our sales agent made and the very high results.

My brother-in-law had their bathroom done with Bath Fitter. The company had a reputation and they seemed like they had the whole thing covered by being the manufacturer. We have a farmer’s market type of thing with a bunch of vendors, and there was a Bath Fitter display in there, and the guy I talked to there was very helpful. When he actually came out and sold it to me, he was excellent. At first, I was thinking about doing a Kohler type of deal. So, I had somebody come out and give me an estimate on that, too. But it was more of a therapeutic type of thing and that wasn’t what I wanted. So, that was why I went back to Bath Fitter. I had the tub removed and a shower put in. The guy who did it was fantastic. The other fellow that came out was the one who did the fine-tuning measurement and he was very personable, too.

My friends were really pleased with Bath Fitter so I tried them. They took out a tub and put in a shower, and the installer did the job nicely. We're really pleased with the shower. We've been in this house for about 30 years, and the other shower didn't have a seat in it. At 80 some years old, I've been a little unsteady on my own, so getting a shower with a seat really helps me to be able to take a shower.

When we decided to have tub to shower conversion, we didn’t know who we were gonna get. So, we went to a home show in Voorhees. There were six or seven companies that do shower work and tub work, and we did go to two of them. We knew the representative who works for one them, but we felt that the money that we would pay for Bath Fitter, based on their reputation and guarantees, would be worth it for us in the long run. We did not wanna spend a lesser amount of money, have the work done, and then have to worry about it. We wanted a quality product that we wouldn’t have to worry about so we decided to go with Bath Fitter.

Somebody told me that they had a good experience with Bath Fitter, so I called the company and once their salesman came out, I was pleased with the price. Their installer did a complete tear out and then installed our enclosed shower, which he did in one day. The installer, Dali, was very good, professional and courteous. Our bathroom looks perfect and I like the access. Cleaning it is very easy too. My wife and I are both senior citizens, and she has no trouble cleaning it.

Bath Fitter's salesperson was really informative, especially with their product. He went through everything they were going to do even before I decided to have their product in there. We ended up getting a tub and shower, and the installation went great. The guys did things that other plumbers typically would not do, like the installation of an outside wall. I love the floor to ceiling design, plus, it's guaranteed for life. Not too many people will have that kind of warranty.

I got a walk-in shower and a shower tub combination from Bath Fitter. I got referred to them through a friend who was really pleased with the install. The sales rep told me everything I needed to know and the installation was fine. I asked what would happen if I've got a major leak and the installer said they would be there hopefully that day or the next day, no later. I trust the installer. He did an excellent work and he did all the install on both bathrooms in four days. But when my commodes wasn't working properly, it took them longer than I thought than usual for them to get out to take care of it. That was a little over a week getting them out here to get this fixed. The first time, it was almost three weeks. But I had one working toilet and I'm the only one here, so I could give them some slack on that.

There’s somebody in the mall that displays Bath Fitter product and we approached them. They were fine. The cost of the tub and shower is a little high though, but the product looks good. We have no complaints about its appearance and the way it’s holding up and operating. If anything happens to it, they have guaranteed it for life. Only one person installed it and he did it in three days. Doing something like that takes time, and you can’t rush somebody. The guy was professional, took his time and did a good job.

This really was one of my most pleasant and exciting experiences ever. My bathtub area was in dire need of a makeover. I don't remember the of the gentleman who came and gave me the estimate, but he was great. I called the office a couple of times and they were also great. The day came when the install was scheduled and I checked to see what time they were coming and was told the guy who was installing was just finishing loading up and would be on his way. Mark **, who did the installation was fantastic!!!! He was polite, informative, clean, courteous and pretty darn quick. He stayed late to complete the project and in some cases really went the extra mile. I was very impressed and am so happy with the work and the finished product!!! I gave Mark a tip wishing I could have given the amount with another 0 behind it. He totally deserved it. THANK YOU MARK & BATH FITTER!!!!

My tub was real bad, and I couldn’t find any place that could really do what I wanted. Bath Fitter put a whole tub in, and then they put some appliance up there. I wanted all of that. It took them two days and the bathtub's quality is fine. I haven’t had any problems. I wash it every day, and I have had problems with what I clean it with. So, right now, I have something which I put in the water and it dissolves. It starts coming off and I wipe it off.

I was referred by a relative to Bath Fitter, and since they have the best reputation, I went with them even though others were much cheaper and more appealing. I had a tub put in and the walls done over the summer, and everything was wonderful.

We used Bath Fitter's product to upgrade our shower wall and floor tiles. They lay an acrylic plastic sheets over the existing tiles, without demolitions, and mold it into shape to fit the spaces. All the openings are sealed tight between acrylic plastic sheet and the tiles. Well after a few years, our shower floor becomes detached from the floor tiles, and is trapping water in between. The seal must have been broken and water has leaked inside the void space. We are concerned with potential mold issues in the near future. Their product is supposed to have a lifetime warranty, however, when We called to inform them of our problem, no one has returned my phone call. It's been a while now. We have also texted the Sales Representative - Lisa, but she did not respond either.

We love our new walk-in shower. Bath Fitter had to take out a tub and shower to put that in, and the installation went great. Our sales rep was also very helpful. When we remodel the second bathroom, we're gonna give them a call.

For me, Bath Fitter was the right company to go with because of the lifetime guarantee. One guy installed the tub-shower combo and he was really good. He was in there all day just by himself. He spoke to me when it was all said and done. The salesperson was also good.

I love the walk-in shower purchased from Bath Fitter.

I’ve had some remodeling done before and I didn’t wanna have to do it again. I’d like to have it done right so I went to Bath Fitter. I got the double door shower. The project got completed in August. I was comfortable with the sales rep There was no pressure and he explained the product. And then he just came out and had somebody do a first measurement. Everybody else did what they were supposed to do.

Mark from Bath Fitter came and explained things to us. After hearing him, we then thought a Bath Fitter remodel would probably be the best and we purchased a surround shower. Then on the first time that the installation team came, they had brought the wrong color, so they had to go back. I was hopeful that it wouldn't take another 4 weeks and fortunately, they had one like it in Peoria, which is about an hour and 20 minutes from our place. So, the installation guy left here, went back to the factory, and someone from Peoria had brought it to him, and they recut or did whatever they had to do with it. While he was able to install it that day, what supposedly was a 3 or 4 hours work turned into an all-day event. I had other plans for that day and so I had to cancel them because of the time and the delay. Still, we actually got the work done in that same day so it worked out. And they did a great job too.

I would like to share my story about Bath Fitter in the hopes that it will discourage any more homeowners from trusting this company in their home. My tub surround needed replacement warranty work for cracks in the corner and silicone patched screw holes, which were from the original install and were peeling off. I arranged for someone to be at my home for the install appointment because I work full time, and could not be home during the day. The first installer called me to verify the placement of the shower curtain rod (which was installed in the wrong place originally a few years ago).

The installer showed up two hours late on first day. Then during removal of old shower unit ran a saw through the hallway wall. I pointed it out to them but they never fixed it. Also not even a month in and the caulking job is coming loose already. I can't really give a good review

I purchased a tub and shower from Bath Fitter and the sales rep I dealt with was good. I went with them as they would take less time to come for the installation. If I had chosen somebody else, then we would have to wait a week. Other companies would have to come on many days, but Bath Fitter would just take one day. Then during the installation, I did not have a problem and it was quick and clean. The guy was quite good too. I was pleased with the outcome performed by Bath Fitter and I would recommend them.

I went to a home show here in Sioux City and Bath Fitter was there. I got a card from them and I filled it out, then they came out for a visit in my home and talked to me. The salesperson was very good, nice, respectable, and informative, and he did a marvelous job. I purchased the shower stall or the shower walls around my existing tub. 'Cause my tub is still good, I didn't need to replace it. So, they just did the walls for me and around my bathroom window without having to remove my bathroom window, and I like that idea. Then, they did an excellent job as far as installation and cleanup. The guy went ahead and put everything down, cleaned up after himself, and then finished within that same day. I'm most impressed with the professionalism in working with Bath Fitter. Even more, I'm totally satisfied and I love the overall product.

Bath Fitter has a display in a mall, which I looked at, and my sister had them put a work in, too. A fellow did a sales visit for me and he went over how they would do the work and the products they would use. He also had samples of what they use. It was convincing and so I went with them for a shower enclosure. It had taken 2 days to do the job and the fellows did a good job of what they had to work with. They talked to us and they were very friendly and relatively knowledgeable. The job was done on the 1st of September and I’m well pleased with it. We liked the finished product very well. It’s very nice and easy to clean. And if someone is really interested, we would show them the finished product and see what they thought.

A BJ's booth was advertising Bath Fitter and we called them up. We had an excellent experience with their sales rep and we ended purchasing a tub and a shower from them. The installation was excellent as well and the techs were professional and timely. They also cleaned up after themselves and when I had a little leak, the guy fixed that. I feel great about the quality of their products and my mother loves the renovation. I did it for her.

This was the worst experience. The first tub installed was off level by 2". They cut through the wall into the bedroom and cut wires in the wall. Leaving the cut wires in the wall. Then they came to remove all the work done previously, while installing it they broke three floor tiles and ripped a towel bar off the wall leaving a gaping hole. When finished the shower head was 1-1/2" off center and not in line with the rest of the fixtures on the wall. Now they want to come back a third time to try and remedy the situation meaning taking out the tub again and putting in a bigger tub to try and cover the broken tiles and fix the plumbing. I told them I cannot give them a third chance to do something which should have been correctly done the first time. They now refuse to pay for the damages or refund our deposit.

We had a tub to shower conversion by Bath Fitter and we like it very much. The quality is very good and I haven't found anything that I don't like about it so far. Before we purchased, we did some online research on people's experiences. We felt comfortable from the start, so we just went with Bath Fitter and did not get another quote. Jamie, our sales rep, was very concerned that we get what we wanted, and we did. That was an excellent experience. Then, the installation person was very professional. We didn't run into any issues during the installation and it actually got done faster than we had expected. Now, everything is going very well.

I checked into Bath Fitter and they are number one nationwide and with lifetime guarantees. I got a shower conversion about two months ago and my interaction with the sales representative was great. He has 100% level of knowledge and professionalism. Then during the installation, the guy was here for 10 and a half hours. I thought that they should had another guy with him, but he handled it great. I haven't had an issue yet with the final product and so it was a 100% great experience. I would definitely recommend Bath Fitter again.

I was at a mall and Bath Fitter had a booth at the mall, and I was thinking about doing something so I went over there and talked to the guy that was over there and then he set me up an appointment. Bath Fitter's reps are all nice, and they came fairly quick. We sat and talked for a long time, and decided what we were gonna do and went ahead and did it. Everything's wonderful. We took our tub out and got just a stand-alone shower and some grab bar. We're getting older. The quality of our new shower is fine. I liked my other shower head better though. So, I probably will be switching that up because the other one has a bigger shower head. Other than that, we really like it.

I was walking through Peddler's Village, and then they had the setup there for Bath Fitter. I heard about Bath Fitter for a long time, so I said let me hear what this lady has to say about it. She said so many people like Bath Fitter, and told me all the good qualities about it, which they do have a lot of good qualities. She also gave me a 10% and said it was up to me but since I was interested in redoing my bathroom, why wouldn't I give it shot. So I called and their rep came out and told me all about it and I went from there.

Bath Fitter installed a new shower in our master bathroom over 4 years ago and it has stood the test of time. In one long day they replaced the original, clunky fiberglass shower stall that had come with our house when it was built 27 years before. We were 100% satisfied with the quality of materials and workmanship at the time of the Bath Fitter installation, and we remain so today.

Everything went good with Bath Fitter. We got the stand-up shower and I love it. But after I found out the full price of it, I was kinda sorry that we got it. We probably could have gotten two of these for that price. The price is astronomical. And when the rep was here, he did everything about what we were going to get before he gave any kind of price thing. It started out terribly high. It was 10,000 and then, he kept coming down a little bit at a time and it came to 9,000. The installer did pretty good except he gouged the back wall. Apparently, he put a pipe up against it. I went over that and over it, and it never comes off and then, I finally felt it. It's a dig, and it's right where when you're sitting on the toilet, the light shines on it. But I'm sure it was something that just happened. Other than that, I don't have any gripes. But I would not recommend Bath Fitter. If you got money and you want it done fast, Bath Fitter does a beautiful job.

Installer was on time, he took most of the day to remove and install my new shower stall, a great product with a lifetime warranty. Even though it is the same size as the previous shower stall, it feels like I have more room. The caddy holds all of my soap and shampoo and is in the perfect place in the stall. Consider it an investment in your home.

I love everything about my Bath Fitter's shower, but the water pressure. I had excellent pressure before BF installation and now my pressure is WAY less. I understand it has to do with epa regulation, but it sure makes the shower less enjoyable. Just saying...

We had Bath Fitter do another project for us for a rental home. We used them again in our own home. Their rep was very good. We're waiting for the workman to come to finish the project. They were here yesterday. We were very pleased with the first job they did.

I've used Bath Fitter for the third time and I purchased a bathtub. When I was there during installation, the guy was very courteous and seem to care about keeping the rest of the house clean. The only problem I had was I could not get a hold of the permitters. I've tried and tried but the bathtub has not been checked. I started calling and leaving messages right after they were done, so it's probably been about four months already. I've even told someone from Bath Fitters and they said that they would get word that it was never checked for permit. Then I even told someone up there who doesn't install them that this was happening and he just said, "Okay." I don't know if that matters or not, but anyway, the final product is wonderful. The bathtub is clean and new.

I did some cost comparisons before I decided to use Bath Fitter to install a walk-in shower as an upgrade from a bath tub. The salesperson who helped me explained in detail all the products that he had and we also had a very good interaction. Then, the installation went very smooth and very easy. When I needed to disturb the installer, he was very professional and accommodating since I only have one bathroom. He was very neat and tidy as well. Because of what it was that day, they needed a second day for installation, but the time frame has met my expectations overall. And so far, I am satisfied with the shower.

Everything was better than anticipated in our Bath Fitter experience. In the very beginning, the sales rep who came out was very cordial, easy to talk with, good to explain the entire process, and just a very nice gentleman. He not overpowering nor a pressure type salesman. And the communication between the company and the next gentleman who came out to take the actual measurements was the same as he was also very pleasant. Then, each individual who came to the house called ahead before they got here, so we knew exactly when they were coming and who they were, and showed credentials and verified ID before they came in. They were very professional and not overbearing that, “I am the Bath Fitter and here’s what you're gonna do,” type thing. So, it was a very easy process.

I'm in a wheelchair now and I needed to have a roll-in shower. I knew how fast Bath Fitter worked and I didn't need the job to be done in a couple of weeks. So, I went with them. Their tech, Cameron, only took two days and and he was a good mechanic. He was very pleasant and a nice person. He was really particular on what he was doing and we enjoyed him. Also, the roll-in shower is really pretty and it all fits up good. I really needed it and it does a good job.

My mom had used Bath Fitter and she was happy with them. So, I also got them do the shower walls and surround as the walls were getting bad on my rental. The interaction during purchase and installation experience were really good, and the lady who was there during installation was really with the nice guy. However, I was told that they will send my mom $50 for the referral as well as another $50 to me but we both never got them. Other than that, everything seems to be good and I’m gonna have Bath Fitter do the tub too later on.

I had an appointment made for the morning, they were to come between 8-10 am. I get a call at 11 they are running late (no problem), they come around 1 and state they "can knock it out by 4". After they left we noticed the drain area was not built up and very weak if you stepped around the area, we were told it was fine so we had to fix it ourselves. Then chalking came off around the tub within months, we did not follow up immediately, which we should have but since we had a lifetime warranty it wasn't a huge priority and we used tape for the seal. We had them come in today and were told it is not part of their "lifetime warranty" and that they would have to charge us another $150 to fix their job. I called the company and specifically asked, "What is covered under our lifetime warranty?" They laughed and said not much. I am so exasperated with dealing with this company. Essentially we paid over $2k for a $600 enclosure.

I had a shower liner and tub liner installed. The tech cut the holes too big. A 3" tub spout would not cover the hole. They agreed to come out and fix it. 1 month later they sent 2 techs out. They cut the holes for the hardware perfectly. However, they cut too short below the window and did a botched up patch job. They did not remove original liner from the walls but simply but a 2nd liner on top. The walls are spongy feeling and I've lost a lot of my tub space in the corners. I can't even sit a solo cup in the corner. The end caps they put in place are crooked with a 2" gap that they filled in with caulk. They have avoided all contact as of now. I have filed a dispute and filed a claim with the Better Business Bureau as well. My next step is small claims court. Be very cautious when using this company. I could have hired another contractor and installed tile for what I paid. Horrible installation. I will warn everyone of this company.

I live in a mobile home and they won’t even contact me. I’ve tried 3 times. I’ve even asked them to tell me they don’t do mobile homes-no reply. That’s how you know they’re too big for their breaches. Your loss, Bath Fitter.

I have had my tub/shower for nearly one year and I am pleased to say that the installation was quick (one day) and professionally performed. I had one small issue which was corrected immediately and I was very pleased with the result. I would highly recommend Bath Fitter to anyone who is looking for a great looking professional make over.

Had two baths (tubs and shower walls replaced) in our home. Great product and the two baths were completed in one day for each. Incurred problems with the master shower wall material and shower curtain bar mounting brackets. Still has not been corrected or replaced since being completed 3 weeks ago. Frustrated with the lack of concern in getting the wall material replaced in a timely manner. Workmanship in the second bath was not as good as the first one we had done. We went with the full tub replacement rather than the tub over tub. We originally ordered tub over tub however the measurements were done incorrectly and the tubs would not fit properly over the existing tubs. Did not want to experience the same problem when reordering so, went with the full tub concept.

We had our "one time free replacement" installed in Oct. 2019 and had found that the policy of Bath Fitter is to make us responsible for the crack in the liner. When the installer came in after waiting over 5 months for the replacement he shows me a form that I was told to sign or they would not install the replacement. I called the office and the woman (Carol) said that I had to sign this form or they would not do the work. I posted a picture of the form here that basically reads that we are responsible for the defect and the cleaner that we used although it was a recommended cleaner. Another picture I posted has the damaged piece of the liner after it was removed from the tub. So I signed the form in order to get the work done and the man installed the new liner.

After I talked to Bath Fitter and found out about the lifetime guarantee, it was a no-brainer. I did one bathroom with them three months ago and I just signed up for another bathroom with them. I was redoing my bathrooms to make them safer for when I get older and the sales rep had some good suggestions and I was very, very pleased. The installation guy was fantastic. He came here at 9:30 in the morning and he was done by 3:30. It was simply beautiful, and I have requested him to do my other bathroom.

Bath Fitter came and we talked and I liked what they said and we did it. We purchased a walk-in shower and we are very satisfied with it. Everyone who had anything to do with Bath Fitter and me, from the salesperson to the installation guy, was excellent.

I had seen Bath Fitter at a home show, and I liked what I saw. I was quite satisfied with the representatives that came and discussed my options. They seemed very efficient. I was very impressed with the contractor. He was very efficient, too. He knew what he was doing and he was finished in less time than what they had expected. I am satisfied with the shower.

I like Bath Fitter's guarantee and the way the walk-in shower was built. Iit’s built out that’s gonna last a while, and it’s super easy to clean. It doesn’t get all funky. The sales rep was excellent. He explained everything, and he didn’t leave anything out. I was very happy. A guy came out and measured everything. It took him three months to come, but they have to build it and make it to fit your bathroom, and the right size. Bath Fitter made sure they got everything measured right, so when they bring it in, it fits right in there. They have to trim the edges a little bit, but it goes right in.

The sales people that I talked to were very helpful and friendly. And Bath Fitter sounded like a good deal. I got the walk-in shower a couple of months ago. The rep explained the details of the walk-in shower very, very well. The installers did a very good job and they cleaned up. I didn’t have a shower before, so it’s great. It’s nice and handy.

Bath Fitter had a man come over and he went over everything with me. I got their shower but not the walk-in one. It’s just the side. Everything went well with their salesperson and the installers were okay. They came over around 8:30 and they were gone by supper time. I was very satisfied and I would recommend Bath Fitter.

While it took longer than I expected, when Bath Fitter came to my home, the work was performed exactly as planned. The installer was professional and pleasant. I am very pleased with my purchase. I hope that in the future, Bath Fitter is able to bring their work to finish sooner and close the gap from purchase to delivery.

Bath Fitter called the day before the install to remind us that the plumber would be at our house at 7 AM. He was here at 7 AM and got to work removing the old fixtures and installing the new valves assemblies. Just as he finished the upstairs around 8 AM, the tub removal gentlemen showed up and proceeded to remove to bathtub. Just as he finished about 9 AM, so was the plumber, the shower installer showed up along with the plumbing code inspector. The installer got to work installing a new floor base and installed the new shower floor, the plumber finished connecting the shower base. The installer made all the necessary measurements and proceeded to fill in the wall as needed. Once done, he went to make the wall panel. Laid out and cut to size, made the two walls and window cut out. He placed the wall in place and it fit like a glove. He then proceed with the window framing and then the trim.

Bath Fitter did our bathroom 10 years ago. I used them again when I wanted my other bathroom done in one day. This time, we ended up having them tear the tub out and we had a full shower put in. Everything was pretty well standard with what we picked out. The sales rep was really good. He showed us all the different colors that we could get the wall in and the designs. I wanted the marble look because I wanted it to go with the counters that we were putting in. We tore out the whole bathroom and we had it all done before they put in the shower. All they did was put in the shower and they caulked all around where the tub met the floor. It came out very nicely and I'm very happy with it. I like that the shower is big.

I am very concerned about other people going through what I have with Bathfitter, Burnaby, BC location. Rob from Bathfitter came to my home at the end of April this year. The cost of everything I chose came to just over $5000. I paid a deposit of $769 for my one day install to take place. Eventually it was scheduled for June 3, 2019. They never called to confirm the install date. I had to call myself to make sure they were still coming. Rob had told me the water needed to be shut off all day. Apparently it was only required for the morning. Ada, the employee in the shop, advised she had dropped the ball and was supposed to call me to confirm the install.

I got a shower from Bath Fitter and I also had the handles installed. The sales rep and installation team that I worked with were both cool and outstanding. The installers were very neat and very professional.

My experience with Bath Fitter was great. Everything went very well. Bath Fitter had their list of references that they update every six months. I recognized a name and called a girl scout friend. Then, I found out from somebody else at church that they really liked Bath Fitter before they sold their house, and it increased the value of their house. We had a bathtub and a shower done. We had two bathrooms done.

I was at the Huntington Mall and there was someone there at the booth and I filled out a paper. And Bath Fitter called me the very next day and somebody showed up. There were three people I dealt with. The salesman came, he was fine and then, someone else came and talked to me. And then, the installer was very nice too. I was real pleased. I bought a walk-in shower. I had one-piece bath before, so they took it out and they fixed the walls so they could adhere the acrylic and install it to the walls. I was pleased with it all.

I knew that Bath Fitter was fast but I didn't know that it was so expensive. I had a tub and I had that taken out, and put in a stand-up shower. I started in May and they put it in by the end of July. The sales rep was great. He was a good salesman and he really explained everything and he convinced me even though I didn't wanna spend that much money. I felt like he knew everything. He showed me the product and other products like what other companies would use, and I was impressed with it.

I like Bath Fitter's baths better. The texture and stuff of the product they had impressed me the most. They installed a walk-in shower about five months ago and it was great. I’m crippled, but I can get in now and get a shower every day.

We got a tub and the surround from Bath Fitter and we liked that it was done in one day and we didn’t have to destroy our house. It worked out perfectly. The sales representative as well as the installation team were really good. We had somebody come back out and finish caulking it after I had the bathroom painted and I was impressed with his professionalism.

We got two bath stalls from Bath Fitter and their sales rep prepared us for everything. Two guys came for the installation. They came in different times. One came a little later, so I got to work with the one to start with. And then he went away and the other one came, and I got to finish up with the other guy on the other one. So, that was okay. It went well. But under the tub, it flexes a little bit and that worries me.

I called Bath Fitter and got a very nice rep. I knew what I wanted so there wasn't a whole lot to explain, but the rep explained the product details okay still. I got their shower. The installer was very good and polite. He explained things and got the work done in one day. I like my shower. It's of very good quality.

My hairdresser used Bath Fitter to do her bathroom. I saw it and it looked nice. So, we thought we would give it a try and the sales rep was very nice. We got the bathtub and the walls in the bathtub back in May and we love it. It’s very nice.

I've heard about Bath Fitter a long time ago. And then we were in need of remodeling and I'm too old to do it myself, and they were the next best thing. We had a complete install of a bathtub and shower. It took them two days to put it in. The guy that installed it, and all of them really, were very well-informed and did an excellent job.

I went to a home show and thought Bath Fitter would be a good company to use. I was satisfied with the round tub and the doors I got. It took about eight hours for them to install. And everything was fine.

On 6/15/19, Scott **, a salesman for Bath Fitter, came to my home to sell me a newly installed shower. During that time, I seriously and repeatedly specified how I wanted this work done while my son and I, and our German Shepherd guard dog, were on vacation, and Scott assured me that the shower could be installed in one day.

Two Installations. One was flawless, THE OTHER WAS TOTALLY BOTCHED. They failed to seal the drain and have not bothered to do anything about the damage to our home. I can just sense the mold growing!!! Didn't properly seal the handle in the shower either. Guys bragging how good they are, and I come to find my garage flooded. The neglect on an install is shameful.

Everything was installed correctly, and I'm very pleased with everything that got done. The Bath Fitter installers did very well. It was a two-day project, and everything was cleaned up and explained to me. And then I did the painting and all the light fixtures.

I've used Bath Fitter before. I own a house in Illinois where they redid a bathtub and unit for me. Recently, I got walls, plumbing & a shower rod from them. I liked their products and I really didn't look at any place else. But their salesman didn't follow up with anything. He made it sound like Bath Fitter was a family-type thing and they care about their customers. That was not really what sold me, but that was his promise. He said he'd stay in touch throughout the process but I didn't hear from him after the sale. I also noticed a couple nicks on the ceiling after the installation. I can touch that up with touch-up paint, though. Other than that, the installer did a great job. The bathroom looks very nice and I'm pretty much pleased with it.

We just had Bath Fitter take out our 20 years old tub and replace it with a walk in shower with sliding glass doors. These guys are amazing. If you call in for a remodel in Indiana ask for Matt ** for a in house consultation and once you are ready to buy and install yours ask for Jerry for install. I wish I could post photos. Jerry left our house clean and didn't leave anything behind. His workmanship was super. The people, the cost, the product and the install is far above anyone else. They did it all in 8 hours. I wish they offered Bedroom Fitter, Kitchen Fitter and Livingroom Fitter. Fantastic job team. Thank you.

Do not use this company unless you want to get a cheap product at a premium price that takes MONTHS to get installed. That whole installed in less than a day thing is a gimmick, not at all accurate they might actually get the work done in 8-12 hours but what they don't tell you even when you ask is that it takes them 60-90 days to actually show up. And even after that the product isn't usable. I am over 90 days on my shower remodel, and it's still not usable. I make calls to the company and they never return my calls. I am fairly convinced they got the sale, and then couldn't possibly care less after that. Terrible product, Terrible Service. DO NOT USE THIS COMPANY.

Bath Fitter came in and removed my old tub/shower unit and installed a new shower. The work took about 8 hours total and looks great. The price is a little high, but you get what you pay for. They are highly professional and do what they promise. I would recommend Bath Fitter to anyone. Quick and easy process all the way around.

Got a free quote to fit a tub, salesperson said he had to cover sidewalls, replace faucet, huge upsell job on his part, my small job was quoted at $3900. What a joke, when I said let's just fit the tub he said by code he couldn't and had the right to refuse to do it, I said, "Fine. I refuse to use your services." The house isn't even that old... Scam central... Avoid at all costs.

I got my tub surround about 13 yrs ago. Today I had Josh in to redo the caulking around the tub because it had come out. He was very pleasant, professional and skilled. I would also like to say that he was quite wonderful with my 6 y/o who can be quite the chatter-box. His multitasking skills were incredible. He answered all of her questions, without missing a beat of what he was doing. The job looks great! I must say, I didn't think that I would still be getting the same customer service 13 yrs after the initial install, but I am so impressed! I highly recommend this product and company to anyone who is looking to revamp their bathroom.

Bath Fitter's history made us go with them. Everything they do, they do right. I don’t care how much it costs. We were looking around to see who was gonna do the job, and who could do it right. They know tubs and how to interface them with your existing stuff. And they did a perfect job, too. The sales representative at Bath Fitters was kind, and we had a good and very comfortable interaction.

We purchased the shower, the shelves and the grab bar from Bath Fitter in May. The sales rep was knowledgeable and able to answer my questions. The installers were very good as well. They finished in one day. Quality is good except that we got a nail hole through our ceiling going into the basement which took a chunk of the plaster off.

A gentleman from Bath Fitter came around and talked to us. He went out of his way to help us and show us what he had. He was here for several hours, and he did a good job. We got a tub and a shower in one bathroom, and then we got a different shower in another bathroom. Two installers came and they were great. They were very informative. One of guys took one and a half days, and the other one took pretty much two days. But the handles on my shower door sticks out real far, and the door would only open so far.

Several years ago I Met a Re-Bath salesman. He came to my home, showed what they could do. Gave me a bid, I gave him a $700 Deposit. He said the crew would be out in 4 days. Nobody showed up. I called, got voicemail. A week later no return call. This went on 6 more weeks. Calls going to voicemail, no return calls. Finally 3 weeks later I got a check back for the $700 With no explanation. In Feb. 2018 I stopped at the Bath Fitter's showroom, met Rick ** “a great person”. He showed me around the beautiful showroom. I saw and got some great ideas of what I wanted. Rick scheduled a salesperson to come to my home. Steve came and showed some of the styles but was not sure if the hand shower I wanted would work, but I placed the order.

The gentleman from Bath Fitter that came out, Mark, sold us on Bath Fitter. The installer, Cedric, really wanted to do his best, and he did. He was very conscientious about his job and his work. And he was really great. My experience was very good. I love Bath Fitter.

My mom had some work done by Bath Fitter and it was a really nice work. And this was many years ago until I decided that it was time to do something, and Bath Fitter was the one. I like the quality of work that they did for me. I ended up buying the hot tub and shower. The interactions I had with the sales representative at Bath Fitter were great. He was very informative of the product, the people that he works for, and the company. And that was encouraging as well. And then, installation team knew what they were doing. They did their job, and it was job well done.

We got the handicap shower from Bath Fitter, with two handlebars and a seat that folds up. The bathtub was removed. Everybody loves it. Everybody thinks they're in a hotel when they come to our house. The installation team was very good and professional. I’m very happy with everything so far. Everything is nice. I love it. I’m very satisfied.

I am so VERY pleased with my experience using Bath Fitter. From beginning to end, employees were friendly, helpful and professional. The installer, Dan, an extremely personable man, was here from 10 a.m.-6:30 p.m. and worked without a break until the job was completed. He told me what might happen, what could happen and what would happen during the process. I am TOTALLY satisfied and pleasantly surprised with the final result.

I’m 110% satisfied with Bath Fitter. We were offered a discount if we were to sign up for their services and we got a new shower. The sales representative, James, was very nice as well. He came and explained everything, gave me my options and everything went well. The installer, Joe, was very professional and very on point. Everything was done perfect. I can’t say enough about the bathroom. I love it.

My wife made some inquiries about some other outfits that were advertising, and she talked to somebody that had Bath Fitter do theirs who said that we should get Bath Fitter. We ended up getting a shower with grab bars and shelves, and the sales rep had no bull and was not high-pressure. The installer was excellent as well. We’d recommend Bath Fitter. In fact, my wife already has to a couple people we know.

Your men came in at 8 o’clock and did a perfect job on the bathroom shower and tub looks better. Left at five. Excellent job. Plumbing work was done by them too and it excellent. Guaranteed for lifetime. Looks good as new better.

Very happy with our Bath Fitter tub & shower installation. It greatly enhanced our bathroom and is a joy to use. Overall, minus 2 "bumps" that were straightened out, the entire process was awesome and literally "seamless". Have expressed our satisfaction to, both, family and friends often.

We added bars, a type of showerhead and shelves to the shower that we bought from Bath Fitter. I like the shower. It is very roomy. It has met my expectations very well. And as far as the sales representative at Bath Fitter, they were very helpful. The installation team was one man, and a local plumber came to help briefly. He was very good.

I give installation and sales 5 stars, but what I did not know beforehand, was that you cannot control the flow of the water. (Cannot make the flow stronger or weaker.) These are water savers, so taking a shower is no longer as invigorating as I had before with a store-bought handheld shower head that was also water saver. So I'm a little disappointed that I cannot get more "force" and that I cannot turn the flow down to 1/2 way to save even more water, which is important when you have a well.

I liked that Bath Fitter could do the job in a day or two. So, I went with them and purchased a tub-shower combination, doors, and the whole nine yards. I did it a couple months ago and their salesman was very knowledgeable. He knew his stuff and could tell by just looking at the bathtub which one it would be. It was, overall, a great experience. My new bathroom is nice and shiny. It’s clean and I like it.

Our next-door neighbor had his bathtub redone by Bath Fitter and at the time, we also needed some work done in our bathroom. It was outdated, so we decided to purchase a shower stall from Bath Fitter. The sales reps explained what it was and how they did it. The installers were really good, too. They were very polite and very clean. They cleaned their mess up, and were in and out within a day.

The installation was clean, well done and very good. Since we are two seniors using this shower when I was asked if I wanted a non-slip floor installed, I happily agreed and paid for it. After about 1 1/2 years of use I noticed a black ring forming on the floor surface. I called and was advised by the lady who answered the phone that it was not unusual and I should try several ways to clean it. None worked. She actually said that she had several kids using the shower and it also happened to her.

My wife told me about Bath Fitter and said that it was where we would be purchasing our remodel. So, we got a bathtub and a shower stall thing from them. We had a good experience with their reps and installers. Also, the installation was done in two days and it was done quickly.

We had another company and I didn’t like their work 100%. I heard about Bath Fitter from the TV, I liked the price and we had a shower replacement a few months ago. The sales rep was professional and informative, and I didn’t have any problems with the installation crew. They were very work-oriented and focused. They cleaned up after themselves and it was a good experience. The installation went great. Since the remodel, I like that the bathroom is roomier and they didn’t leave any gaps. The work was professionally done.

We went to a home show and we talked to Bath Fitter. They had an impressive looking product so, we went with them. The salesman came to the house and went through and priced everything. We told him what we wanted, he wrote it down, and then we signed a contract. They told us about how many weeks it would be before they would come to install it, which was pretty accurate.

We lived in Georgia and our next-door neighbor used Bath Fitter. They were very happy and we saw how well the work got done. When we came up here and we started thinking of the idea of a remodel, Bath Fitter first came to mind. Their rep was a good listener, very friendly, had good suggestions, and worked very well with us. We had a tub and shower combination and it was 10 weeks before we had it installed. One gentleman came for the installation and he was very good and very nice. We had some trouble with the plumbing and the first thing we noticed with the remodel is that the plumbing worked again. We got more than we expected and we are very satisfied. We would recommend Bath Fitter.

Bath Fitter was the first one that came out, gave us a quote and looked at everything when we were having problems with our bathroom. We decided to go with them with their warranty and everything else. The rep was very professional. He explained everything to us, worked with us and got us approved very quickly. We were done in a short amount of time, and it was wonderful. The installation guy was great. He came in and did what he was supposed to do. He got it done in a timely fashion and cleaned everything up. He also explained everything to us. I’ve already recommended Bath Fitter to a couple of people.

Bath Fitter put a whole new shower in and the installation went real good. They got it done in one day. But we got a couple of things we’re not very happy with. We want somebody to come back and talk to us about it. The guy put a safety bar on the side of it and when you take a shower, there’s rusty water that comes out from underneath them. We also don’t like the shower head. I’m 6’7” and my wife's 5’3”. It’s permanently fixed and we can’t turn it. Other than that, we’re loving our new shower. It’s 100% better than what we had. We’ll recommend it. I think it was awfully high-priced but everything is good.

We want to thank you for a great job! We were so distraught after a major plumbing emergency which left all four floors of our home a mess. Matt, the repairman was both courteous and professional and he restored our beautiful bathroom to its original Bath Fitter quality. We really appreciate all of your help in scheduling and completing the repair in such a timely and efficient manner.

No one does the wraparound thing but the minimal caulking other than Bath Fitter, and that’s kinda what we wanted so we went with them. The warranty was also there, and I think that’s a good resale value too. The finished product was great. It’s just that it’s really expensive so we had to wait to actually get it on our schedule. We signed the contract and everything and then put a thousand dollars down, and all of a sudden it was an emergency situation.

WARNING! Do not do business with Bath Fitter. In our opinion this company is deceptive and unethical. We had a salesman here to sell us a new shower. This is not a big shower and the cost was excessive. The cost was $6800. We cancelled the next morning, but Bath Fitter processed a “loan” anyway. It turned out to be a credit card. It immediately went on our credit report. We got a tiler to do our shower for half the cost and the shower will be retired. We could not get the loan because of Bath Fitters erroneously processing the card on a cancelled order. The salesman was not upfront with any of the things we needed to hear. Bath Fitter did nothing. THEY ARE A SHAM!!!!

Bath Fitter went over our old tub and we also got a shower. The sales rep was good. My wife pretty much knew what she wanted, and he explained it also. The installation team was real thorough as well. They did everything fine. I just thought it’s way too much money, $6,000, for what they did.

Bath Fitter has been around a while and so I got a tub from them. My experience with the sales rep was good. He explained things well. The installation went very good, too. It took one day to get it installed. The quality of work that they did and the product were very good.

The Bath Fitter sales rep was pretty nice although he kinda pressured a little bit on I had to make the decision that day. But I was ready for it, anyway, and that was the only part I didn't like about him. The installation guys were cool. They ended up with two of them and they were gonna take a day and a half to do it. The two of them showed up and they got it done in one day. I liked both those guys that were here. I have a shower installed and the shower itself is nice but the shower head unit they put in there has knocked my water pressure right down to zip and none. It has some kind of conservative head in it and I'm not sure how to take it apart to get rid of what's making it do that.

Bath Fitter is local. The gentleman that came out was very nice and we liked the bid he gave us, so we went with them. And we liked the product that he showed us. So far, my son says the final product's good. It looks very nice. The installation was done by a one-man crew in one day. My wife really enjoyed dealing with the young man that came and did it, and he was very professional in how he came in and laid down mats to get in and out of the house and brought the product in. He cleaned up wonderfully. My wife couldn’t have been happier. So, that made me very happy. I recommend Bath Fitter. It was a good experience.

One of my family members had Bath Fitter before. It lasts long. If I maintain it well, I can have it forever. I bought a shower type and bathtub. Their rep was professional and the installer was a great guy. My wife is handicapped and my major concern was the handlebar. He had it at the right place, and it was very well done. Don’t consider Bath Fitter. Just get it.

A great experience! I have a older home and from doing past work on it I knew we would run into bumps, they handled it well and had a very minimum delay. They were also respectful of my property and called me over whenever there was a question or problem in order to keep me informed and get my input -- and it still only took one day. I love the finish product that I have.

Susquehanna RV was having an RV show up at the Bloomsburg Fairgrounds. I went up there, was browsing around, and saw that Bath Fitter had a stand set up. I started talking to them and one thing led to the next. The next thing I knew, they were coming down and installing a new walk-in shower for me. The installation team was awesome. I give everybody a 5-star rating. I love my walk-in shower too. It's got a nice shower door on it.

My husband and I met Bath Fitter at a home show in Greensboro. We invited them to come to our home and discuss replacing our bathtub with a shower. They were punctual and very professional. The sales person did not rush us and explained everything thoroughly. It took 2 days to complete the shower placement, but it was well worth it. The person who came was very professional and cleaned up everything. The work area was spotless when he left. My husband and I have had the shower for several months now and are still very pleased. Also, it is easy to clean!

I tried to repair the tub myself but it wasn't working out. The paint enamel kept chipping on it. We had some work done years ago by Bath Fitter and we went with them again. The sales rep was nice and considerate. He made what they were going to do real understandable. The installation went well too. The guy came in, did his job, and he was out. He didn't take too much time. I looked at the tub when the remodel finished and it looked nice to me. The tenant hasn't complained about it so that's a good thing. I'd recommend Bath Fitter.

I’m getting old and I could hardly get in and out of the tub anymore. My neighbor had a Bath Fitter product put in for her house and I thought that was pretty neat. I got Bath Fitter's number from her representative and the sales rep was very nice though he was constantly busy. They put in a shower in one day and they were really good. They didn’t take a lot of time. The price was really high but my experience with Bath Fitter is terrific.

I liked the advertisement of Bath Fitter that I saw on television, and I did a shower and replaced the bath tub about a month ago. The interaction with the sales rep was cordial and the installation team was very prompt. They did the job within one whole day and I’m very pleased with everything.

I’m a big guy so I needed a big shower. Bath Fitter completely tore out the old bathtub and everything. They had the shower done and it's beautiful. Everybody just can’t get over it. There is more room. The installation team was real nice and the sales rep was great. He was real helpful and got us exactly what we wanted. I liked the price, too. The only thing is I need that extra safety bar put in. Sometimes you gotta sit in there and use it first to feel where you might need one. I called and told the lady that I didn't think we needed one but now, I think I do.

In May I had a sales consult to replace my old fiberglass tub. Initially I wanted a tub to shower conversion but the salesman indicated that there would be a gap between my floor tile and the tub because the shower base would not be the exact size as the tub. He recommended that I replace the old garden tub with a new garden tub. I agreed since I did not want to replace floor tile.

We hired the Wilmington, N.C. branch to replace 1 standard shower (May 28-29) and one shower/tub combo (May 30-31). This has been a horrible experience not only with quality of product, lack of professionalism during installation, but with the Area Development Manager ‘attempting’ to resolve concerns/issues as well. We had just invested major $$$ getting Luxury Vinyl Plank (LVP) flooring in our house. On both different installations the floor got cut/damaged while the installers were cutting the quarter round/molding. On one of them (shower/tub combo) there was a HUGE one inch long visible cut in the floor. The next major issue was the cut and the scuffs on/in the tub. How did this get shipped this way and make it through all of the checks and inspections that it supposedly goes through? Next, the trim/molding. There was a piece of trim that was obviously damaged/stained and should have never been used.

Our experience with Bath Fitter is great. We called and made an appointment for them to come out and talk to us. We had one bathroom converted from a tub to a shower only, and we had just a tub over in the second bathroom and the walls. We liked the guarantee. Also, the rep we dealt with was very professional and knew what was going on. The installation team was good. And the installation took two and a half days. They spent half a day to know the process tearing the one bathroom out because they were changing the tub. They tore it all out and then they put one in the second day. They got done over that day. And then the third day, they did the tub over. Everything is good. The installation's good and looks nice. I enjoy my walk-in shower.

Everything that was promised was delivered. Jeremy ** the installer exceptionally professional, very friendly, very clean, left no mess and finished the job in 8 hours. We are very happy with our decision to go with Bath Fitter.

We had Re-Bath on a number of different properties we owned. But then they weren’t very receptive to what they were supposed to be doing. So, we decided to go with Bath Fitter and it’s been a good experience. We’ve had them twice before. We did the tub this time. We did a shower the last time and we did a tub before that. Their installation team does very well.

I purchased a wall surround and new fittings from Bath Fitter, and everything was fine with the sales rep. He was very good. He explained everything and everything went fine. The contractors that came out to do the installation were fine, too. They did a good job. I’m waiting for them to come back and do one little thing yet, but the finished products so far look good.