Bath Fitter Reviews
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About Bath Fitter
Bath Fitter customers often praise fast installation and professional technicians. The company specializes in custom acrylic bathtubs, shower enclosures and tub-to-shower conversions, offering a demolition-free bathroom remodeling solution for homeowners and commercial clients. Its factory-trained and certified installation technicians install the new tub shell and wall directly over an existing tub or shower. Bath Fitter’s products come with a lifetime warranty.
Visit www.bathfitter.com/us-en- Free consultations
- Customizable designs
- Quick installations
- Lifetime warranty
- A little pricey
- No plumbing work included
Helpful Reviews
How does Bath Fitter work?
A typical project with Bath Fitter follows these steps:
- Consultation: During this time, consultants give suggestions and clarify all the details before doing any work, according to Rochelle, a reviewer from Texas.
- Customizations: Pick out your bases, colors, wall patterns and accessories. You can choose from different shelves, soap dishes, towel bars, shower rods, trims and moldings. A “Design Your Own Bathroom” tool on the company’s website lets you do this virtually and see what the finished product will look like.
- Measurements: Once you know what you want your space to look like, the company’s representatives take precise measurements of your bathroom.
- Custom design: Bath Fitter then creates a custom-fitted acrylic tub liner that fits over the existing fixtures. The tub liner is designed to cover the walls surrounding the bathtub or shower.
- Installation: During the installation process, installers simply fit the new tub or shower directly on top of the existing one — no plumbing work is required.
You can schedule a free virtual consultation on Bath Fitter’s website. The company’s services include a lifetime warranty that can be transferred to the new homeowner if you sell your house.
Bath Fitter accessibility options
Bath Fitter offers tub-to-walk-in shower conversions and safety accessories to make bathing more accessible. The showers feature a low step-in height, slip-resistant flooring and optional safety features, including:
- Grab bars
- Shower seats
- Grips
- Safety handles
Bath Fitter costs
Bath Fitter does not list prices for its products on its website, but you can easily get a free quote. Based on our reviews, most customers were quoted around $10,000. Bath Fitter costs vary based on a range of factors, including project type, size, upgrades and your location. It’s best to schedule a free consultation on the Bath Fitter website for a personalized price estimate.
A customer in Florida told us they spent $4,000 on redoing a master shower. Another customer in North Carolina said he was quoted $9,000 to replace a tub with a shower.
Bath Fitter offers financing options with low monthly payments and 0% interest.
Bath Fitter installation costs
The average cost of a Bath Fitter installation depends on the homeowner’s or facility’s needs. Your total costs depend on whether or not you opt for upgrades, finance the renovation or get a discount.
Anecdotally, Jean in Kentucky paid $9,000 for a shower installation. Douglas in Florida appreciated that there were no hidden costs. Lois in Florida said their final quote was $7,200 for a 36-inch-by-36-inch shower stall project.
Bath Fitter FAQ
What is Bath Fitter?
Bath Fitter is a company that specializes in bathroom remodeling and renovation. It was founded in 1984 with a focus on commercial properties. Today, Bath Fitter’s residential services revolve around installing customized acrylic bathtub liners, shower enclosures and wall surrounds. It currently has locations in the U.S. and Canada.
How long does Bath Fitter installation take?
Bath Fitter can install your new bathtub or shower enclosure and walls in as little as one day.
One reviewer, Ingolf in New York, told us: “The scheduling process was easy and flexible to our calendar. The two technicians arrived before their scheduled time and were on the job exactly as promised by 8 a.m. … They tore out the old tub and shower enclosure, installed new green board and plumbing and had the job completed by noon.”
What does Bath Fitter’s warranty cover?
Bath Fitter’s warranty covers acrylic bathtubs, tub surrounds, replacement showers and shower conversions.
Does Bath Fitter do plumbing?
No, Bath Fitter does not do plumbing. Bath Fitter’s process doesn’t include demolition or plumbing work. Instead, the company places the new structure over your existing bathtub.
How long does a Bath Fitter liner last?
Bath Fitter products are guaranteed to last a lifetime. According to its website, they are not just a temporary fix or replacement. Before installation, a Bath Fitter expert will make any necessary repairs to ensure a strong foundation for your product to last longer.
How much does Bath Fitter cost on average?
Bath Fitter projects typically cost around $10,000 based on customer reviews on our site, though prices vary depending on the size of the project, materials, upgrades and location.
Is Bath Fitter's warranty transferable to a new homeowner?
Yes, Bath Fitter’s warranty is transferable to a new homeowner for acrylic products purchased after June 5, 2023. If you sell your home, the new homeowners are able to take advantage of the lifetime warranty.
Does Bath Fitter offer financing?
Yes, Bath Fitter offers financing options for qualified customers. Financing plans may include low monthly payments and promotional offers such as 0% interest for a set period.
Still have questions?
Is Bath Fitter a good company?
Based on over 5,000 reviews on ConsumerAffairs, Bath Fitter holds a 4.3-star average rating, with 76% of reviews awarding 5 stars. Bath Fitter is a good option for homeowners who want a fast, low-maintenance bathroom upgrade without the mess and timeline of a full remodel. Its acrylic liners and one-day installation process can appeal to people looking for convenience, customization and a long-lasting finish.
Many customers were pleased with the professionalism and quality of work from the installers. They were happy with the final product that helped give them their dream bathroom and would recommend Bath Fitter to others.
Bath Fitter might not be the best choice for homeowners planning a complete bathroom redesign or those needing extensive plumbing or structural repairs. Because the company installs new materials over existing fixtures, it doesn’t address the underlying issues. Budget-conscious homeowners may also find the cost higher than expected when compared with other remodeling options.
Negative reviews for Bath Fitter mention poor communication from the sales team, delays in installation and issues with cleanliness and follow-up.
For example, a reviewer in Indiana was “happy with the speed of the one day installation except for the outside trim. … The gap was filled in sloppily with white caulking.”
Note that Bath Fitter operates as a franchise, so experiences can vary from location to location. It’s best to search for reviews for your local franchise to get a better idea of how customers feel.
Bath Fitter Reviews
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Reviewed May 29, 2026
We purchased a home with a tile shower that needed a redo. While Jay (excellent sales rep) was here going over the product we decided to go ahead and do the other two bathrooms as well. Chris and Brody were not only professional they were like family (having to be here for 3 days). Both very friendly and courteous of the house and property. They did an amazing job. We are so pleased with the beautiful showers. I would highly recommend this company.
Hi Victoria,
Thank you so much for your wonderful review! We’re thrilled to hear how happy you are with your new showers.
It’s great to know that Jay provided such an excellent experience during the planning stage, and that Chris and Brody made the installation process comfortable and seamless. We’ll be sure to pass along your kind words to all three—they’ll truly appreciate the recognition.
Thank you for trusting us with your home and for recommending our team. We’re grateful for your support and hope you enjoy your beautiful bathrooms for years to come!
Kind regards,The Bath Fitter Team
Reviewed Feb. 20, 2026
Amazing experience From start to finish. My bathroom Looks so beautiful, very cost-effective, we had the entire tub and shower removed and replaced. Way easier than I expected when we were able to use it in the very next day. The two gentlemen that installed were very knowledgeable, polite, and efficient. Nothing negative to say about this at all.
Hi Erin,
Thank you so much for your glowing review! We're absolutely thrilled to hear about your amazing experience from start to finish. It's fantastic to know that your bathroom remodel met your expectations, and we're incredibly pleased to hear that the results were beautiful and ready by the next day.
It’'s great to hear that the installers left such a positive impression with their efficiency, knowledge, and courteous manner. Your feedback makes all our hard work worthwhile and motivates us to continue providing top-notch service.
Please let us know if there’s anything more we can do for you down the line. We hope you continue to enjoy your stunning new bathroom for many years to come!
Warm regards,The Bath Fitter Team
Reviewed Feb. 4, 2026
Really loved the knowledge and personality of George, my rep, in explaining the whole process to me. The installer was on time, clearly communicated his arrival, and was a very pleasant gentleman. He kept me appraised on his progress so I could amend my personal life as needed. Class act the entire time.
Hi John - Thank you for sharing your exceptional experience with us! We're delighted to hear George made the explanation process so seamless and enjoyable for you. We’re also thrilled that your installer provided timely updates and outstanding service, resulting in minimal disruption to your day. It’s lovely to see they epitomized a true class act throughout your installation. We're committed to maintaining such high standards of professionalism across all our interactions. Should you need further assistance, don't hesitate to reach out—we're here to help.
Enjoy your transformed space!
Warm regards,The Bath Fitter Team
Reviewed June 29, 2026
I am ecstatic with the way my shower remodel went. I looks great and functions so much better than the 30+ year old one we had. My husband replaced our shower/tub combination with a walk-in shower when my 82-year-old grandmother moved in with us. It had outlived its usefulness and looked terrible. I am so happy with the work Bath Fitter and James did. The shower looks amazing and James went above and beyond to do it just the way I wanted it.
Hi Sandra
Thank you for your wonderful feedback. We're so happy to hear that you love your new walk-in shower and that it has made such a difference for your family.It's great to know that James went above and beyond to bring your vision to life. We'll be sure to share your kind words with him.
Thank you for choosing Bath Fitter. We hope you enjoy your beautiful new shower for many years to come.
Warm regards,The Bath Fitter Team
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Reviewed June 29, 2026
I love my new shower, however, it took some time to be fully completed. The order was placed on February 12, 2026. The shower compartment was installed on April 22, 2026. I then waited until April 30 for the glass to be measured, and until May 29 for it to be installed. At that point, I had to wait 6 days until the glue was cured before I could use it. There were two other issues that needed to be dealt with. First, one of the shower compartment corners was initially left rough and could have caused an injury. That was finally repaired so it was safe, on June 23, after an appointment was made, then cancelled, to fix it the week before. Second, about ten days after the glass was installed, the door could not be opened out, only in. The technician came on June 16 and quickly identified and repaired the problem.
Having said that, I was pleased with the responses to my concerns about problems, the professionalism and respectfulness of the technicians, and the overall appearance and efficiency of my new shower. To others considering the installation of a walk-in shower, I would suggest that they have other options for showering during the installation process. As you can see, I was about six weeks without a fully functioning shower. I would recommend Bath Fitter to others planning to install a walk-in shower. Everyone I dealt with throughout the process was friendly, helpful, and respectful.
Hi Penny,
Thank you for taking the time to share your experience. We're delighted to hear that you love your new shower and that you were pleased with the professionalism, respect, and responsiveness of our team throughout the process.
We truly appreciate your patience and your recommendation. It means a great deal to know that, in the end, you're happy with the appearance and functionality of your new walk-in shower.
Thank you for choosing Bath Fitter.
Warm regards,The Bath Fitter Team
Reviewed June 29, 2026
I've done this once already. The workmanship is OUTSTANDING. No complaint there. The two installers were courteous, efficient and conscientious. But, there was a mixup somewhere. First off they went to the wrong address. An old address that we left years ago. The salesman came to the right place but somehow the new address didn't get passed on. Then somewhere between the sale and the install, some dimensions didn't get transferred. This meant having to stop on day one and return on day two with the properly sized wall panel. This caused problems on our end. Again, good people, good workmanship, not so good internal communication.
Hi Jerry,
Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the workmanship and that our installers provided courteous, efficient, and conscientious service.
We also appreciate your comments about the communication issues you experienced. While we're glad our team was able to deliver an outstanding final result, we understand how frustrating unexpected delays and scheduling mix-ups can be.
Thank you for recognizing the efforts of our team, and thank you for choosing Bath Fitter. We truly appreciate your feedback as it helps us continue to improve.
Warm regards,The Bath Fitter Team
Reviewed June 7, 2026
My experience with Bath Fitter has been positive. The sales consultant David ** was very professional and concise. I agreed to have two bathtubs with surrounds replaced on two separate days. The installation was performed in a timely manner by bath expert Terji. He was very methodical during installation and the results were tubs and surrounds looking great. The job site was clean and tidy upon completion and to Terji was very friendly. Thank you for your professionalism. Sincerely, Wanda **.
Hello Wanda,
Thank you so much for sharing your positive experience with us! We’re delighted to hear that David and Terji exceeded your expectations by providing such professional service. It’s wonderful to know the installations were completed neatly and to your satisfaction. We'll be sure to pass along your appreciation to both David and Terji. Your kind words mean a lot to us and reinforce our commitment to excellent service.
We hope you enjoy your refreshed bathrooms for many years!
Warm regards,The Bath Fitter Team
Reviewed April 18, 2026
Our overall experience was great once the ball got rolling. Our sales lady quoted us only 10-12 days for someone to contact us for scheduling. Based on my husband’s shift work, I placed a call to the sales lady and within minutes my husband was contacted by someone to schedule. We were notified by email that our installer would be here between 8am-10am and by 10:15am I was on the phone only to be informed that our installer had already talked to my husband. By 10:30 our installer (John) arrived and went right to work. It’s amazing! He didn’t stop to eat or drink! He returned the next day by 9:30am and the job was done by 5pm. We even gave him some of our fresh duck eggs. Other than the communication from the office personnel, the service from our sales lady and installer were both friendly and professional.
Hi Lisa,
Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that, after the initial wait, everything moved forward smoothly and that both your sales consultant and our installer provided excellent service.We’re especially pleased to know that our team was able to adjust quickly to accommodate your husband’s schedule. John takes great pride in his work, and it’s wonderful to hear that his dedication and attention to detail made a strong impression. Your thoughtful gesture during the installation truly reflects the positive connection we strive to build with every customer.
If there’s anything further we can assist you with, or if you’re considering any future projects, please don’t hesitate to reach out. We appreciate your trust and are always happy to help.
Enjoy your refreshed space!
Warm regards,The Bath Fitter Team
Reviewed July 3, 2026
We have been very pleased with our shower stall. The installation in one day was amazing. The young guy who did all the work, except the plumbing, did an absolutely beautiful job. His hard work really shows. It looks perfect. Another nice feature is the quality of the fixtures that came with the job.
Hi Robert,
Thank you so much for your kind words. We're thrilled to hear that you're so pleased with your shower stall, especially with the beautiful work completed swiftly in just one day. It's great knowing the quality of our fixtures also met your expectations.
We'll be sure to pass on your compliments to our team.
Thank you once more for recommending us. We hope you continue to enjoy your perfect new shower!
Warm regards,The Bath Fitter Team
Reviewed July 2, 2026
Oscar was our installer. He was on time, very professional, very polite, and did a fantastic job. Would recommend to anyone.
Hi John,
Thank you so much for your kind feedback. We're thrilled to hear that Oscar took such great care of you. Providing excellent service is always our goal, and it's wonderful to know he made such a positive impression.
We also appreciate you recommending us to others—it truly means a lot. I’ll be sure to pass along your comments to Oscar. I know he’ll be happy to hear them.Thank you again for choosing Bath Fitter. If there's ever anything we can help with in the future, please don't hesitate to reach out.
Warm regards,The Bath Fitter Team
Reviewed July 1, 2026
We was miled by salesman Cameron **. He lead us to believe we were getting. A four inch shower base. My old shower base was 9 1/2 inches. So the one we got is a 7 inch.Plus a inch door seal. Total all together 8 inches. I would of been better off to kept the old one. Spent thousands of dollars on a new shower. Everyone if you buy from Bath Fitters, make sure you read it. With a fine tooth comb. You sign the contract. The company will not make anything right. The installer Dalton was the best. He done a excellent job. Not his fault!!
Hi Edward,
Thank you for taking the time to share your feedback. We appreciate your comments and are glad to hear that Dalton's workmanship and professionalism made a positive impression.We apologize for any frustration and inconvenience you experienced. Your feedback has been shared with the local team, and as a gesture of goodwill, they have arranged a courtesy grab bar installation during the service visit on June 24.
Thank you for choosing Bath Fitter.
Warm regards,The Bath Fitter Team
Reviewed June 29, 2026
I've had Bath Fitter install two bathroom units in my house, one a full size tub and shower and the other a shower. Both turned out to be fair, better than I had expected, and at 73 years of age, I can be a wee bit of a nitpicker. Totally satisfied with both installations. The shower unit upstairs is beyond perfection.
Hi Jonathan,
Thank you for taking the time to share your experience with us. We're so glad to hear that you're happy with both of your Bath Fitter installations—and even happier that the upstairs shower earned a rating of "beyond perfection"!
We especially appreciate your comments about being a self-described nitpicker. In our experience, the toughest critics often give the most meaningful compliments, so we'll gladly take that as high praise. 😊
It's wonderful to know that both projects exceeded your expectations and that you're enjoying the results. I'll be sure to share your kind words with the team—they'll be proud to know their work made such a positive impression.
Thank you again for choosing Bath Fitter. We wish you many years of enjoyment from both bathrooms!
Warm regards,The Bath Fitter Team
Reviewed June 29, 2026
From our visit with Patrick to select the surround, tub and faucets to the installation by Soheil we are very pleased with Bath Fitter. The installation was perfect. Communication by email and text was excellent also.
Hi Jane,
Thank you for your kind feedback. We're delighted to hear that you had such a positive experience, from your visit with Patrick to the installation completed by Soheil.It's wonderful to know that you're pleased with your new tub and surround, and that the installation met your expectations. We're also glad our communication throughout the process helped make everything go smoothly.
Thank you for choosing Bath Fitter. We'll be sure to share your kind words with Patrick and Soheil.
Warm regards,The Bath Fitter Team
Bath Fitter Company Information
- Social media:
- Company Name:
- Bath Fitter
- Company Type:
- Private
- Website:
- www.bathfitter.com
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