Bath Fitter Reviews
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About Bath Fitter
Bath Fitter is a bathroom remodeling company specializing in custom-made bathtub and shower renovations made to fit each customer’s existing bathroom space. The company’s remodeling process involves a personalized design, custom manufacturing and professional installation. Its factory-trained and certified installation technicians install the new tub shell and wall directly over an existing tub or shower. Bath Fitter has been in business for over four decades, and its products come with a lifetime warranty. Bath Fitter customers often praise fast installation and professional technicians.
Visit www.bathfitter.com/us-en- Free consultations
- Customizable designs
- Quick installations
- Lifetime warranty
- A little pricey
- No plumbing work included
Helpful Reviews
How does Bath Fitter work?
A typical project with Bath Fitter follows these steps:
- Consultation: During this time, consultants give suggestions and clarify all the details before doing any work, according to Rochelle, a reviewer from Texas.
- Customizations: Pick out your bases, colors, wall patterns and accessories. You can choose from different shelves, soap dishes, towel bars, shower rods, trims and moldings. A “Design Your Own Bathroom” tool on the company’s website lets you do this virtually and see what the finished product will look like.
- Measurements: Once you know what you want your space to look like, the company’s representatives take precise measurements of your bathroom.
- Custom design: Bath Fitter then creates a custom-fitted acrylic tub liner that fits over the existing fixtures. The tub liner is designed to cover the walls surrounding the bathtub or shower.
- Installation: During the installation process, installers simply fit the new tub or shower directly on top of the existing one — no plumbing work is required.
You can schedule a free virtual consultation on Bath Fitter’s website. The company’s services include a lifetime warranty that can be transferred to the new homeowner if you sell your house.
Bath Fitter accessibility options
Bath Fitter offers tub-to-walk-in shower conversions and safety accessories to make bathing more accessible. The showers feature a low step-in height, slip-resistant flooring and optional safety features, including:
- Grab bars
- Shower seats
- Grips
- Safety handles
Bath Fitter costs
Bath Fitter does not list prices for its products on its website, but you can easily get a free quote. Based on our reviews, most customers were quoted around $10,000. Bath Fitter costs vary based on a range of factors, including project type, size, upgrades and your location. It’s best to schedule a free consultation on the Bath Fitter website for a personalized price estimate.
A customer in Florida told us they spent $4,000 on redoing a master shower. Another customer in North Carolina said he was quoted $9,000 to replace a tub with a shower.
Bath Fitter offers financing options with low monthly payments and 0% interest.
Bath Fitter installation costs
The average cost of a Bath Fitter installation depends on the homeowner’s or facility’s needs. Your total costs depend on whether or not you opt for upgrades, finance the renovation or get a discount.
Anecdotally, Jean in Kentucky paid $9,000 for a shower installation. Douglas in Florida appreciated that there were no hidden costs. Lois in Florida said their final quote was $7,200 for a 36-inch-by-36-inch shower stall project.
Bath Fitter FAQ
What is Bath Fitter?
Bath Fitter is a company that specializes in bathroom remodeling and renovation. It was founded in 1984 with a focus on commercial properties. Today, Bath Fitter’s residential services revolve around installing customized acrylic bathtub liners, shower enclosures and wall surrounds. It currently has locations in the U.S. and Canada.
How long does Bath Fitter installation take?
Bath Fitter can install your new bathtub or shower enclosure and walls in as little as one day.
One reviewer, Ingolf in New York, told us: “The scheduling process was easy and flexible to our calendar. The two technicians arrived before their scheduled time and were on the job exactly as promised by 8 a.m. … They tore out the old tub and shower enclosure, installed new green board and plumbing and had the job completed by noon.”
What does Bath Fitter’s warranty cover?
Bath Fitter’s warranty covers acrylic bathtubs, tub surrounds, replacement showers and shower conversions.
Does Bath Fitter do plumbing?
No, Bath Fitter does not do plumbing. Bath Fitter’s process doesn’t include demolition or plumbing work. Instead, the company places the new structure over your existing bathtub.
How long does a Bath Fitter liner last?
Bath Fitter products are guaranteed to last a lifetime. According to its website, they are not just a temporary fix or replacement. Before installation, a Bath Fitter expert will make any necessary repairs to ensure a strong foundation for your product to last longer.
How much does Bath Fitter cost on average?
Bath Fitter projects typically cost around $10,000 based on customer reviews on our site, though prices vary depending on the size of the project, materials, upgrades and location.
Does Bath Fitter offer financing?
Yes, Bath Fitter offers financing options for qualified customers. Financing plans may include low monthly payments and promotional offers such as 0% interest for a set period.
Is Bath Fitter worth the money?
Bath Fitter is worth the money for homeowners looking for a quick, convenient bath upgrade over a full structural remodel. Most customers on ConsumerAffairs reported satisfaction with the one-day installation and finished product, despite costs averaging around $10,000.
Still have questions?
Is Bath Fitter worth it?
Bath Fitter is worth it for homeowners who want a fast, low-maintenance bathroom upgrade without the mess and timeline of a full remodel. Its acrylic liners and one-day installation process can appeal to people looking for convenience, customization and a long-lasting finish.
Many customers were pleased with the professionalism and quality of work from the installers. Based on over 5,000 reviews on ConsumerAffairs, Bath Fitter holds a 4.3-star average rating, with 76% of reviews awarding 5 stars.
Bath Fitter might not be worth it for homeowners planning a complete bathroom redesign or those needing extensive plumbing or structural repairs. Because the company installs new materials over existing fixtures, it doesn’t address the underlying issues. Budget-conscious homeowners may also find the cost higher than expected when compared with other remodeling options.
Negative reviews for Bath Fitter mention poor communication from the sales team, delays in installation and issues with cleanliness and follow-up.
For example, a reviewer in Indiana was “happy with the speed of the one day installation except for the outside trim. … The gap was filled in sloppily with white caulking.”
Note that Bath Fitter operates as a franchise, so experiences can vary from location to location. It’s best to search for reviews for your local franchise to get a better idea of how customers feel.
Bath Fitter Reviews
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- 4,947,670 reviews on ConsumerAffairs are verified.
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- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 24, 2026
The workers arrived early, got right to work, covered my wood floors for protection, installed a beautiful walk-in shower, cleaned up and were done in 1 day. We couldn't be happier with the work.
Thank you, Colleen, for sharing your experience! We're delighted to hear everything was completed smoothly and that our team took great care of your home throughout the installation. Knowing you're so happy with the final result and your new walk-in shower means the world to us. Thank you for choosing Bath Fitter! 😊
Warm RegardsThe Bath Fitter Team
Reviewed Aug. 20, 2026
We had a fantastic experience with Bath Fitter of Mississauga. Janith came for the consultation, took us through all of the options, and made some great recommendations. Through his professionalism and confidence we decided to move ahead with Bath Fitter. Within 2 weeks we had James show up for the install. James was fantastic - knowledgeable, quick, neat, extremely friendly, and the quality of his work speaks for itself. Scott came on the second day as additional help, also a very friendly guy and hard worker. Ripping out the previous shower floor and plumbing was a difficult and messy job, but James and Scott managed to take care of things quickly and neatly.
The attention to detail with the install made all the difference....and the space was tidied up and clean when it was finished. James made sure we were in the loop as things progressed, he went above and beyond to make sure we were happy with everything. The shower looks fantastic. Very impressed. Huge thanks to James, Scott, Janith, and everyone at Bath Fitter Mississauga for a great experience.
Steve, feedback like yours means so much to our team! 😊 We're delighted to hear that Janith, James, and Scott provided such exceptional service throughout your project. From the initial consultation to the final installation, it's wonderful to know that their professionalism, attention to detail, communication, and craftsmanship made such a positive impression. We'll be sure to share your kind words with the entire Mississauga team.
Thank you for choosing Bath Fitter, and we hope you enjoy your beautiful new shower for years to come!
Warm regards,The Bath Fitter Team
Reviewed Aug. 7, 2026
I had a man named Steve that came to look at my tub. I got my tub replaced by Bath Fitter in 2020. Only using Bar Keepers on it to clean. I was seeing that I had some film that I could not clean and yellowing on floor bottom. He used some bath cleaner that they make with a approved sponge and it looks better. Also talk to someone and they gave me other cleaner I could use. Had a great experience. Steve was knowledgeable and polite.
Hi Deborah,
Thank you for sharing your experience with Bath Fitter! We're so pleased to hear that Steve was able to improve your tub's appearance and provide such excellent service. We’ll be sure to pass along your kind words to him and the team. It’s wonderful to know their professionalism, knowledge, and courteous approach left a positive impression.
Thank you for choosing Bath Fitter. We hope you continue to enjoy your refreshed tub for many more years to come!
Kind regards,The Bath Fitter Team
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Reviewed Aug. 6, 2026
We used Bath Fitter in Black Diamond, WA to remove and replace our shower. The consultant was very professional and gave us estimates for every shower design option I came up with. He responded quickly to all our questions during the months leading up to the actual remodel. Once we decided on an option, it was scheduled very conveniently for us. The individuals who performed the removal of our old shower, added to a wall, replaced our shower valve, and installed the new shower were very professional, conscientious, and courteous. Mr. ** responded quickly to every correspondence and went above and beyond to ensure we were very happy with the entire project. Thanks so much for making this process easy and successful for us!
Hi Pamela,
Thank you for your kind words! We're delighted to hear that you had a positive experience from consultation through installation. We'll be sure to share your recognition with the team, especially Mr. **.
Thank you for choosing Bath Fitter, and we hope you enjoy your new shower for years to come!
Warm regards, The Bath Fitter Team.
Reviewed July 29, 2026
We recently had a tub to shower conversion by Bath Fitter. This conversion is amazingly more labor intensive than setting a new tub over an old one. Luckily, Nate our installer, wasn’t just a jack of all trades. He’s a professional at Carpentry, Sheetrock and Plumbing, etc! He showed us what he’d be doing and asked us exactly how we wanted any accessories installed. He kept us informed of the progress and his attention to detail was second to none! Clinton who assisted Nate was very polite and respectful. He amazed me. He spoke softly like he didn’t want to wake anyone. He basically tip toed through the house and closed every door so quietly. He was so helpful to Nate, eager to learn and also professional. We enjoyed and appreciated these two Gentlemen.
Rick
Hi Rick,
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your new tub-to-shower conversion.
Nate and Clinton take great pride in their work, and it's fantastic to know their professionalism, attention to detail, and commitment to customer care made such a positive impression. We'll be sure to share your kind words with them and their team.
Thank you for choosing Bath Fitter! Enjoy your new shower! 🚿😊
The Bath Fitter Team
Reviewed June 29, 2026
I love my new shower, however, it took some time to be fully completed. The order was placed on February 12, 2026. The shower compartment was installed on April 22, 2026. I then waited until April 30 for the glass to be measured, and until May 29 for it to be installed. At that point, I had to wait 6 days until the glue was cured before I could use it. There were two other issues that needed to be dealt with. First, one of the shower compartment corners was initially left rough and could have caused an injury. That was finally repaired so it was safe, on June 23, after an appointment was made, then cancelled, to fix it the week before. Second, about ten days after the glass was installed, the door could not be opened out, only in. The technician came on June 16 and quickly identified and repaired the problem.
Having said that, I was pleased with the responses to my concerns about problems, the professionalism and respectfulness of the technicians, and the overall appearance and efficiency of my new shower. To others considering the installation of a walk-in shower, I would suggest that they have other options for showering during the installation process. As you can see, I was about six weeks without a fully functioning shower. I would recommend Bath Fitter to others planning to install a walk-in shower. Everyone I dealt with throughout the process was friendly, helpful, and respectful.
Hi Penny,
Thank you for taking the time to share your experience. We're delighted to hear that you love your new shower and that you were pleased with the professionalism, respect, and responsiveness of our team throughout the process.
We truly appreciate your patience and your recommendation. It means a great deal to know that, in the end, you're happy with the appearance and functionality of your new walk-in shower.
Thank you for choosing Bath Fitter.
Warm regards,The Bath Fitter Team
Reviewed May 29, 2026
We purchased a home with a tile shower that needed a redo. While Jay (excellent sales rep) was here going over the product we decided to go ahead and do the other two bathrooms as well. Chris and Brody were not only professional they were like family (having to be here for 3 days). Both very friendly and courteous of the house and property. They did an amazing job. We are so pleased with the beautiful showers. I would highly recommend this company.
Hi Victoria,
Thank you so much for your wonderful review! We’re thrilled to hear how happy you are with your new showers.
It’s great to know that Jay provided such an excellent experience during the planning stage, and that Chris and Brody made the installation process comfortable and seamless. We’ll be sure to pass along your kind words to all three—they’ll truly appreciate the recognition.
Thank you for trusting us with your home and for recommending our team. We’re grateful for your support and hope you enjoy your beautiful bathrooms for years to come!
Kind regards,The Bath Fitter Team
Reviewed Aug. 28, 2026
This is our first time with this company and with shower replacement. We had an older molded fiberglass shower. The new shower and fixtures look very nice. Our salesman Ron was thorough and helpful in redesigning the space and ordering. Austin and his assistants did a great job of installing and finishing out the project so it blended in well with the existing floor and ceiling, etc. It is very clean and spacious. Austin and his helpers were pleasant and polite. Thank you for good service, good attention to details and requests, good cleanup and a very good experience with Bath Fitter.
Hi Linda, thank you for your wonderful review! We're thrilled to hear that Ron provided thorough guidance throughout the design process and that Austin and his team delivered such exceptional workmanship during the installation. It's especially rewarding to know their attention to detail, professionalism, and care helped create a beautiful, clean, and spacious new shower that blends seamlessly with your home. We'll be sure to share your kind words with Ron, Austin, and the team.
Thank you for choosing Bath Fitter, and we hope you enjoy your refreshed space for many years to come! 😊
Warm RegardsThe Bath Fitter Team
Reviewed Aug. 26, 2026
We recently had Bath Fitter install a new shower, and we are very pleased with the entire experience. From the initial consultation through the installation, everyone was professional, courteous, and helpful. The installation was done efficiently and with great attention to detail. The installer was knowledgeable, kept the work area clean, and made sure everything was completed properly. The new shower looks great and has made a real improvement to our bathroom. We are very happy with the quality of the work and the finished product. We would definitely recommend Bath Fitter to anyone considering a shower or bathroom upgrade.
Thank you, Stephen, for taking the time to share your experience. We're delighted to hear that your new shower has made such a positive difference in your bathroom and that our team provided professional and helpful service throughout the process.
Your kind words and recommendation mean a great deal to us. Thank you for choosing Bath Fitter, and we hope you enjoy your new space for many years to come!
Warm RegardsThe Bath Fitter Team
Reviewed Aug. 22, 2026
2 men worked 9 non-stop hours. They prepped beyond great. Kept the dust to minimum. Set up fans for a tight space. I think half the time was spent getting out the old tub and shower. They found one small leak from the tub drain and fixed it with all new plumbing for the water lines. Their cleanup was phenomenal. My new tub and shower are beyond beautiful. I love the feel and cleanliness of all of it. It's even a bigger shower and tub than the old.
Thank you for sharing your experience, Janice! 😊 We're thrilled to hear that your installation team provided such exceptional service, from their careful preparation and attention to detail to resolving the plumbing issue and leaving your home spotless. It's wonderful to know that you're enjoying your beautiful new tub and shower and that the finished result exceeded your expectations. Thank you for choosing Bath Fitter! 🛁✨
Warm Regards,The Bath Fitter Team
Reviewed Aug. 22, 2026
What was a 30 day job is quickly becoming a 90 day job. The walls went up in early July (8-9) and I'm still waiting for the glass doors for my shower to be installed. It's nearing 60 days and guaranteed to become 90 days. They've dropped the ball internally on this and forgot to include the shower bars. I would HIGHLY recommend that you not pay them until the job is completely finished if possible. I paid after the shower walls went in and they no longer return calls or are in any responsive.
Thank you for sharing your experience. We sincerely apologize for the delays and frustration you've encountered during your project. We understand how disappointing it can be when a renovation takes longer than expected, especially when you're waiting for the final pieces needed to complete your shower.
Your concerns regarding communication, scheduling, and project completion are important to us, and we have shared your feedback with the local management team for review. We appreciate your patience as we work with the franchise to better understand the situation and support efforts toward a resolution. Thank you for bringing this matter to our attention.
Warm RegardsThe Bath Fitter Team
Reviewed Aug. 21, 2026
I did this entire transaction over the phone! I am a former customer…. So had confidence in doing so! All went well! Bath Fitter handled all the details, even scheduling the installation on the day I asked for! The new showers are well done and the bathrooms were left in perfect condition! We are very pleased with the new look!
Thank you for sharing your experience, Carolyn! 😊 We're delighted to hear that the entire process went smoothly and that your confidence in choosing Bath Fitter again was well placed. It's wonderful to know that our team handled all the details, accommodated your preferred installation date, and left your bathrooms in perfect condition.
Thank you for your continued trust in Bath Fitter, and we're so pleased you're enjoying the beautiful new look of your showers! 🚿✨
Warm RegardThe Bath Fitter Team
Reviewed Aug. 21, 2026
My wife and I were well pleased with the professional job the installer did. He did a very professional job, and he cleaned every bit of the mess up. We are very pleased with our new walk-in shower. Thanks very much.
Thank you for sharing your experience, Robert! 😊 We're thrilled to hear that you and your wife are so pleased with your new walk-in shower. It's wonderful to know that your installer provided professional service and left everything spotless when the job was complete. Your kind words mean the world to us. Thank you for choosing Bath Fitter! 🚿✨
Warm RegardsThe Bath Fitter Team
Reviewed Aug. 21, 2026
The shower is nice but when I look at my bathroom I do NOT see $15K. In hindsight, I would not do this again at all, but I did so now I have to pay for it. You got me Bath Fitter but I would not recommend you to anyone I know.
Thank you for sharing your feedback, John. We're glad to hear that you're pleased with your new shower. We're sorry to learn, however, that the overall experience did not leave you feeling fully satisfied. We recognize that every customer's expectations and priorities are unique, and we appreciate you taking the time to share your perspective. Your feedback is valuable and will be shared with the local management team for review.
Warm RegardsThe Bath Fitter Team
Reviewed Aug. 20, 2026
This is our second Bath Fitter installation. The ordering process was thorough and easy. Our installation was completed on the scheduled date, and the technician did an outstanding job completing the work. The new bath updated the look of our home and made our bathroom more attractive.
Thank you for sharing your experience, Bill! We're honored that you chose Bath Fitter for a second time. It's wonderful to hear that the ordering process was smooth, the installation was completed as scheduled, and that your technician delivered outstanding workmanship. We're delighted that your new bath has enhanced the look of your home and made your bathroom even more enjoyable.
Thank you for your continued trust in Bath Fitter! 🛁✨
Warm RegardsThe Bath Fitter Team
Reviewed Aug. 20, 2026
We love our new shower. Looks great, easy to get in and out. Easy to cleans and looks clean and shiny all the time. Amir was the worker who transformed our bathtub to a walk in shower. He arrived on time, and worked fast did not waste any time. When he was done my washroom was tidy and looked great. Thank you so much Amir b.
Thank you for sharing your experience, Giuseppe! 😊 We're thrilled to hear that you love your new walk-in shower and that it has made your bathroom both beautiful and easy to maintain. We're especially pleased to hear that Amir provided such excellent service by arriving on time, working efficiently, and leaving your bathroom clean and tidy. We'll be sure to pass along your kind words to Amir. Thank you for choosing Bath Fitter! 🚿✨
Warm RegardsThe Bath Fitter Team
Reviewed Aug. 20, 2026
Great sales and execution. The product was great too. However, it would have earned 5 full stars if only they had made the shower area a little wider. The current installation is just a bit too narrow.
Chandra, thank you for taking the time to share your feedback! 😊 We're delighted to hear that you were pleased with the sales process, installation experience, and your new Bath Fitter shower. Every bathroom is unique, and our solutions are customized to fit the existing space. We appreciate your comments and are grateful that you chose Bath Fitter for your project.
Warm regards,The Bath Fitter Team
Reviewed Aug. 19, 2026
The new shower looks great. Works well. She loves it.
Hi Paul,
Thank you for taking the time to share your feedback. We're thrilled to hear that you're pleased with your new shower and that it's working well.
We appreciate the opportunity to be part of your bathroom renovation and are grateful you chose Bath Fitter. Enjoy your new space!
The Bath Fitter Team
Reviewed Aug. 19, 2026
Installers were very kind. Very clean. Pricing was about same as other company's. But had a issue and it was never solved.
Hi Diana,
Thank you for taking the time to share your experience. We're glad to hear our installation team made a positive impression.
I'm sorry to learn that one of your concerns was not resolved as expected. Reaching a satisfactory resolution is important to us. I've reached out to the local office to make them aware of your feedback and help facilitate a resolution, and someone will be in touch with you soon.
Thank you for choosing Bath Fitter.
The Bath Fitter Team
Reviewed Aug. 19, 2026
Was a wonderful experience. All the people were awesome. We love our new shower.
Hi Ginger,
Thank you for your wonderful review! We're thrilled to hear that you had such a great experience and that our team made a positive impression throughout the process.
Knowing that you love your new shower is the best compliment we could receive.
Thank you for choosing Bath Fitter and for taking the time to share your feedback.
The Bath Fitter Team
Reviewed Aug. 19, 2026
I had Bath Fitter do a shower unit and was so pleased with the results that we had our other bathroom done. Outstanding and professional job.
Hi John,
Thank you for your continued trust in Bath Fitter! There's no greater compliment than having a customer come back for a second project, and we're delighted to hear that you were so pleased with your first bathroom that you chose us again.
We're thrilled that both experiences met your expectations and that our team delivered the outstanding and professional service you deserve.
Enjoy your newly refreshed bathrooms, and thank you for choosing Bath Fitter!
The Bath Fitter Team
Reviewed Aug. 19, 2026
Not sure if this is the number you wanted. Very happy with my walk in shower, much easier than the tub. Wish I had know about government grants before paying. This is something you might look into to help senior customers. Your representative was most knowledgeable about your product & there was no pressure.
Hi Terri,
Thank you for taking the time to share your feedback. We're delighted to know that your new bathroom solution has made such a positive difference for you.
We also appreciate your suggestion regarding government grant programs for seniors. Feedback like yours helps us better understand the information our customers find valuable when making home improvement decisions.
Thank you for choosing Bath Fitter, and we wish you many years of comfort and enjoyment.
The Bath Fitter Team
Reviewed Aug. 19, 2026
I was very happy with almost every aspect of the installation experience except that the seat installed will not stay in the upright position. The installer mentioned that this was a problem he had been seeing with the benches recently.
Hi Robert,
Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with your installation experience overall.
We're sorry to learn about the issue with the seat not remaining in the upright position. I've shared your comments with the local team for awareness and follow-up, as this is certainly something that should be reviewed further.
Thank you for choosing Bath Fitter and for bringing this to our attention.
The Bath Fitter Team
Reviewed Aug. 19, 2026
Excellent sales rep. And very efficient and hard working installer.
Hi George,
Thank you for your 5-star review! We're delighted to hear that you had such a positive experience with our team.
Providing excellent service from the initial consultation through installation is always our goal, and we're glad that both your sales representative and installer delivered on that commitment.
Thank you for choosing Bath Fitter and for taking the time to share your feedback. Enjoy your refreshed space!
The Bath Fitter Team
Reviewed Aug. 19, 2026
Excellent work and service. It was the second bathroom that we had done and both were excellent.
Hi Larry,
Thank you for your wonderful review! We're so pleased to hear that your experience with Bath Fitter was just as positive the second time around.
It's always rewarding to know that our customers continue to trust us with their home improvement projects. We appreciate your kind words about our work and service and are grateful that we could be part of both of your bathroom transformations.
We hope your new bathroom brings you comfort and convenience for years to come.
Warm Regards,
The Bath Fitter Team
Reviewed Aug. 19, 2026
The workmanship was excellent and the men cleaned up and removed all junk material. My only problem with the project was the price was excessive in my opinion. The work was completed in a day, by one man for 6 hours and a second man for 2 hours. The price was approximately 16000. I agreed to the deal, but in hindsight, I do not believe the price was fair. Labor and materials could not been excessive and I think the job could have been done for less, and a profit made. I would recommend them, but price should be better explained.
Hi John,
Thank you for taking the time to share your experience. We're pleased to hear that you were happy with the workmanship and professionalism of our installation team, including their attention to cleanup upon completion.
We also appreciate your honest feedback regarding pricing. We understand that investing in a bathroom renovation is a significant decision, and perceptions of value can vary from customer to customer. Your comments about pricing transparency and communication are valuable and will be shared with the appropriate team for review.
Thank you for choosing Bath Fitter and for your recommendation. We hope your new bathroom brings you comfort and convenience for years to come.
Warm Regards,
The Bath Fitter Team
Reviewed Aug. 19, 2026
I am very satisfied with the work Bath Fitter did on my walk in shower. They did great work in a timely fashion. And the price was reasonable.
Hi Phillip,
Thank you for sharing your feedback. We're so pleased to hear that your project was completed on time and that you're happy with both the results and the overall experience.
Creating beautiful, lasting bathroom solutions is what we're passionate about, and it's wonderful to know we delivered an outcome that met your expectations.
Thank you for choosing Bath Fitter. We're delighted to have helped bring your vision to life.
Warm regards,
The Bath Fitter Team
Reviewed Aug. 19, 2026
Trevor and Jack were professional and pleasant and they did a great job! I’m so happy!
Hi Brenda,
Thank you for your kind review! We're so happy to hear that Trevor and Jack made your experience such a positive one. We'll be sure to share your feedback with them, as recognition like this means a lot to our team.
Thank you for choosing Bath Fitter. Wishing you many years of comfort and enjoyment in your updated space.
Warm regards,
The Bath Fitter Team
Reviewed Aug. 12, 2026
Dear Bath Fitter, On Monday August 10, 2026 your service Tech Mike ** came to my home to replace my walk-in shower. The job was fully completed on Tuesday August 11, 2026. Mr. ** did an excellent job and his performance was outstanding. I would definitely recommend Bath Fitter to my family and friends. Thank you so much and keep up the good work.
Hi Jose,
Thank you for your wonderful feedback! We're thrilled to hear that Mike did such an exceptional job replacing your walk-in shower. It’s always satisfying to know that a customer is happy with both the workmanship and our service. Your recommendation is highly valued, and we’re committed to continuing that standard of excellence.
Enjoy your beautiful new shower, and thank you for choosing Bath Fitter!
Warm regards,
The Bath Fitter Team
Reviewed Aug. 11, 2026
I have been in contact with the local office. There is a noise in the plumbing that was not there before. A plumber came to the house and heard the noise and tried a few things to correct. He said to let him know if the noise continued. He was contacted and said he was going to ask his supervisor. It has been 2 weeks and no response.
Hi Debbie,
Thank you for sharing your feedback. We apologize for the delay in communication regarding your plumbing concern. We understand how frustrating it is to be waiting for an update. Our team has been made aware of your experience and will review the matter with the local office to ensure appropriate follow-up.
We appreciate your patience and the opportunity to address your concerns.
Warm regards,
The Bath Fitter Team
Reviewed Aug. 7, 2026
Came on time. All work done in one day. A one piece shower was put in. Our tub was removed. It is ready to clean. It was not much more than DYI centers cost for a shower that comes in pieces. Handrails installed. Very sturdy! I couldn't be happier.
Hi Julie,
Thank you for sharing your wonderful experience with us! We're thrilled to know everything, from timely delivery to final touches like the handrails, met your expectations and demonstrated clear value.
We're particularly pleased you found our services cost-effective alongside a superb finish. Your happiness means the world to us, and we look forward to pleasing future customers as much thank you seen above.
Appreciate your affirmation!
Enjoy your beautiful New bathroom!
Warm regards,The Bath Fitter Team
Reviewed Aug. 1, 2026
Great job by the team. Only issue was the wrong curtain rod. I never give 5 stars. I also sent feedback on the type of RTV used as sealant. It outgasses vinegar and other chemicals that make you dizzy. I have extensive knowledge of this. My company transitioned to marine grade RTV (DOW 3145), that does not outgas years ago. I emailed this info to your company.
Hi Dale,
Thank you for taking the time to share your detailed feedback.
We're pleased to hear that the team did a commendable job overall. At the same time, we apologize for the mix-up with the curtain rod and appreciate you bringing the RTV sealant concern to our attention. Your technical insight and recommendation are valuable, and we've ensured your comments have been noted and shared with the appropriate teams.
We appreciate your expertise and the opportunity to learn from your experience. Feedback like yours helps us continue improving our products and services.
If there is anything further we can assist you with, please don't hesitate to reach out. We're committed to ensuring your complete satisfaction.
Warm regards,
The Bath Fitter Team
Reviewed July 30, 2026
We had our tub removed and had a walk-in shower installed. Ronan and his helpers Jack and Julian did an amazing job! They were friendly, professional and knowledgeable. They worked nonstop both days. We love the finished product! Another bonus was they left everything immaculate! I would highly recommend this company to anyone! Thanks guys! Jim & Sue
Hello Jim & Sue,
Thank you for your glowing review! We're thrilled Ronan, Jack, and Julian provided a friendly and professional experience and left everything spotless. It's wonderful to know you love your new walk-in shower. Your recommendation means so much, and we are excited to have been a part of improving your home.
Enjoy your new space for many years to come! 🚿✨
All the Best!The Bath Fitter Team
Reviewed July 28, 2026
From the sales interview to the installation communication and timeliness met and exceeded expectations. The final product was very nice. The materials feel and look durable. The installers and sales rep showed up on time and the process was completed in 1 day.
HI Vernon,
Thank you for your feedback! We're delighted to hear that your experience exceeded expectations from the initial consultation through installation.
It's great to know our team delivered clear communication, arrived on time, and completed your project in just one day. We're also pleased that you're happy with the quality and durability!
Thank you for choosing Bath Fitter, and enjoy your beautiful new space! 😊
Warm RegardsThe Bath Fitter Team
Reviewed July 28, 2026
I've used Bath Fitter several times. 2 shower conversions, 1 tub/shower combo. Always a great experience. Beautiful work, professional staff & a price that's affordable! Oh! And they leave my bathrooms cleaner than when they arrived!
Hi Rhonda,
Thank you for being a loyal Bath Fitter customer! We're honored to have been part of multiple projects in your home and thrilled to hear that each experience has been a great one.
Your kind words about our team, workmanship, affordability, and attention to cleanliness mean so much to us. We'll be sure to share your feedback with the team.
Thank you for choosing Bath Fitter again and again. We truly appreciate your trust and support! 😊
Warm Regards,The Bath Fitter Team
Reviewed July 27, 2026
Very capable and efficient team removed old tub and installed a complete shower system in one day. Friendly and considerate personnel completely cleaned up all debris from the installation. A follow up call due to a loose water valve handle was completed efficiently within the week. These are the reasons that Bath Fitter has excellent reviews.
Hi Bill,
Thank you for sharing your experience with Bath Fitter! 🚿✨We're delighted to know that our team efficiently transformed your space and completed a top-notch installation in just one day. It's heartening to hear they were friendly and left everything clean post-installation.
We’re proud to have contributed positively to your project and appreciate your kind recognition.
We hope you enjoy your new space for many years to come!
Warm regards,The Bath Fitter Team
Reviewed July 27, 2026
I could not be more thrilled with my new walk in shower or the entire experience! From start to finish, everyone we dealt with was thoughtful and knowledgeable, and they were so fast and clean. I highly recommend!
Hi Charley,
Thank you for sharing your wonderful experience with us! We're thrilled that you're so delighted with your new walk-in shower! It's fantastic to hear that our team was thoughtful, knowledgeable, and efficient, leaving a spotless job! Your recommendation means the world to us.
We hope you enjoy your beautiful new shower for many years to come! 😊
Warm regards,The Bath Fitter Team 🚿✨
Original Review: July 27, 2026
This was a waste of time. Not only did they lie about when I would get an install, but they also canceled the day before, claiming a contractor emergency. What does that mean? They don't have anyone else working. Please do not use these people. I had to rearrange my work schedule and schedule with other contractors. They also said it takes 3-4 weeks for materials to arrive and get installed. The salesman didn't tell me that. He said a couple of days. ALL LIES!!!
Hello Amani,
Thank you for your feedback. We apologize for the frustration and inconvenience caused by the scheduling changes. Unfortunately, unforeseen staffing circumstances can occasionally arise and impact scheduled appointments. We understand how disruptive this can be, particularly when you've adjusted your work schedule and coordinated with other contractors. We appreciate you taking the time to share your experience, as feedback like yours helps us identify opportunities to improve our processes and customer experience moving forward.
Please know that your feedback will be shared with the appropriate leadership team for review. We value your input and the opportunity to learn from your experience.
Kind regardsThe Bath Fitter Team
Reviewed July 27, 2026
We are VERY WELL PLEASED with the product and the young man that installed our tub. When we first saw there was only one installer, we doubted whether he would be able to do all the work. But he completed the work in less than eight hours!
Hi Joe,
Thank you for your fantastic feedback! We're delighted to hear you're pleased with your new tub and the installation experience. It's especially wonderful to know that the project was completed efficiently and to your satisfaction.
We hope you enjoy your new bath for many years to come!. Thank you for choosing Bath Fitter and for taking the time to share your experience. Feedback like yours means a great deal to our team and inspires us to continue delivering exceptional service.
Best wishes,The Bath Fitter Team 🛁✨😊
Reviewed July 27, 2026
They showed up early. Did what they said they were gonna do. Cleaned up and they were done and gone by 3:00pm. We did a bath to shower conversion with a seat, 2 safety bars and 2 shelves. My wife and I are very happy.
Hi Peter,
Thank you for taking the time to share your feedback! We're thrilled to hear that your experience left such a positive impression. At Bath Fitter, we're committed to delivering quality craftsmanship and a smooth, stress-free experience from start to finish, so it's wonderful to know our team met your expectations.
We appreciate your trust in us and hope you enjoy your new space for years to come. Thank you for choosing Bath Fitter! 🛁✨
Best wishes,The Bath Fitter Team
Warm regards,The Bath Fitter Team 😊
Reviewed July 24, 2026
Years ago we had a shower put in by Bath Fitter. It was excellent. Worked for years. We told everyone about them. This time the product is as good as before but the installation was not as good. The the doors are loose and don't tract well and don't line up with the sealing gaskets of the sealing ends. Therefore water can escape from the closure. Not sure what the problem is but the unit's not as in previous installations.
We have reached out to the local Bath Fitter team and asked them to connect with you to review the concerns you've raised regarding the shower doors and water containment.
We appreciate you bringing this to our attention and look forward to resolving the issue.
Kind regardsThe Bath Fitter Team
Reviewed July 21, 2026
I replaced an old unit (tub and bath) at my house ** other than caulking being replaced the unit was great. It was replaced by just a shower unit. This was done in May of 2026. Starting in the middle of July 2026, we noticed it was leaking through the area under where the flooring is. We reached out to the Bath Fitter unit that did the install and they first sent a plumber who stated that the leak was due to water coming out of the shower and getting under the flooring of the shower, which was ridiculous since if that was the reason that meant the install was wrong right then, next they sent a Bath Fitter service person who re-caulked around the side of the tube that faced out. That had no effect as the leak is still occurring. Bottom line is you can run water and it doesn’t leak but once someone is taking a shower it leaks.
This leak is close to our hot water heater and furnace in the basement which is disturbing. All of this was reported to the manager of the Bath Fitter unit who had a employee call me stating they are not at fault and it must have something to do with the toilet. That was a total preposterous conclusion to come to as the toilet is not close to or hooked up to the drain from the shower. At this point they are not going to make good on the faulty install. Do not use this Bathfitter as the lady ** who is the Manager will not stand behind their error. Once things go wrong with their installs they have a system set up to process denials and not stand behind their work. They are located in Colonie NY -1033 Watervliet Shaker Road-Telephone # 518 862 9901.
Thank you for sharing your feedback. We are sorry to learn of your experience and understand your concerns regarding the leak and the impact it has had on your home.
Please know that we are currently reviewing this matter with the local Bath Fitter senior management team to better understand the circumstances and determine the appropriate next steps. We appreciate your patience as we complete this review and will follow up directly once we have gathered all the necessary information.
Thank you for bringing your concerns to our attention.
The Bath Fitter Team
Bath Fitter Company Information
- Social media:
- Company Name:
- Bath Fitter
- Company Type:
- Private
- Website:
- www.bathfitter.com
