Bath Fitter Reviews

I decided to have Bath Fitter install a shower in my bathroom. It seemed like a very convenient option, this was currently my only working shower in the house so it was a huge plus to have it installed in one day. The consultation went great, the sales associate was very friendly and answered all questions we had about the bathroom, so we said "let's do it!" It all went downhill from here. We had the Bath Fitter scheduled. The day of the installation I get a phone call saying the company sent them the wrong size and they are going to have to reorder and it would be a few days. Luckily I had a family member sitting at the house that day so it wasn't a huge inconvenience that they canceled that same day they were supposed to come out.

Great job! Professionally done! No problems with the work. Looks beautiful! Thank you.

The gentleman from Bath Fitter was very courteous. He did a great job and I appreciate it very much. So, my overall experience with Bath Fitter was fine.

I’m in my 70’s, and recently moved to Delaware from Connecticut. I bought a small condo and it has two bathrooms but the master bath had to have a step-in shower instead of a tub because it’s difficult for me to get into a tub. It was more of a need rather than just remodeling so it looks nice. My daughter called another company, but said they did not do things above the ground floor. So we called Bath Fitter, and everything was all set. The very nice young man that came to install the shower was picky about everything that he did. He had everything all covered up, and when he was done, you couldn’t tell that he had done anything. Obviously there was the nice new shower, but there were no residues or smell. It was wonderful, and at first, I didn’t want to get into it because it was so nice and white and bright and clean, and didn’t want to get soap suds on it. I'm happy with their work, and so far I haven’t had any problems with it.

We purchased the bath for the main bathroom and another from Bath Fitter. One was just a shower and the other was a shower and a tub. This was our first Bath Fitter remodel and their team who installed it explained everything so that was sufficient.

I was very pleased with my buying experience with Bath Fitter. From the initial sales rep meeting to the installation, the experience was very positive. The installer was friendly and got the job done in a timely manner. I would definitely recommend using Bath Fitter for your bathroom remodel.

I really like my new shower and appreciate the care that was taken in the installation.

We had already remodeled the bathroom but wasn’t happy with the tub and the shower. But we had Bath Fitter do it again when their salesman came by the house and explained to us what they do and how they do it. He had little models and pictures of what they did and he showed us how it looked. We also talked to the installer before and after the job. Both the salesman and the installer were very experienced. They knew what they were talking about so we were pleased with them.

I recently bought the tub with the shower from Bath Fitter. I also got one in my master bath couple of years ago. Their sales rep was really nice and the man that came to the house to install did a good job. I would recommend Bath Fitter.

The first thing I like about Bath Fitter is that the gentleman that came to my house explained everything how it was going to be and that's the way it was done. There was also no changes in the charges and I liked everything he did. He said they would be done in one day and it was done in one day. It was my first Bath Fitter remodel and they were good. The only thing is that the cover that they put over the tub, the bottom part is beginning to come off but everything else was working fine and the water's running real good.

The employees were professional. The old tub was removed and the new shower stall were installed within several days. The installation was done with accuracy. No messes were left behind. The new shower stall looks great!

Best Home Renovation Project ever!!! Sales Rep was patient and informative during decision process. Installer was punctual, organized, efficient, polite, personable and detailed. Job was neat and clean. We love using our new shower. Thank you.

We got the shower from Bath Fitter for our first remodel from them and they’ve done a good job. I have no complaints with the sales rep and the installation team was also good.

Two years ago, we purchased a new shower from Bath Fitter. Their sales rep, who grew up where we live, came here and explained everything to us. Then, the installation guy came in, did his work and didn't leave a mess or anything. So, the installation experience was fine. I would recommend Bath Fitter.

We’re really pleased with Bath Fitter. It’s great and we like the whole thing.

Great salesperson! 5 star company! They installed our bathtub and shower 7 months ago.

We had the tub and walls done six months ago by Bath Fitter. We got along fine with the sales rep as well as with the installation guy who did a good job.

Everything's fine with our experience using Bath Fitter. We took out the tub and converted it to a shower. The installer was very thorough and I was amazed that it was only one person who did the whole thing. I also spoke to someone in my town and he also had Bath Fitter. I liked that they gave me a list of people in my town that had already dealt with them. They were very pleased also.

All we asked for the remodeling was completed, but I need one more bar in my bathroom. My wife called out a week after Bath Fitter finished the job and mentioned something about it but they never called us back. Other than that, I'm well pleased with my experience and have recommended them.

We just moved into the house and wanted the bathroom to be all new. The other company was only going to cap the old tub so we went with Bath Fitter. It's our first Bath Fitter remodel and they did a good job. It was a good experience and I would recommend them.

We chose Bath Fitter because of their reputation and how fast the installation of bathtub with shower would be done. The sales rep was good. He explained and laid all out for us. The installer also did great. I would recommend them.

This is the 2nd time we have used Bath Fitter. First in a previous house and now we had to replace a leaking tub and without a second thought went right to Bath Fitter because of our excellent experience the first time. Without a doubt we will use Bath Fitter for any bath renovations in the future. Great customer service, sales Rep Rich was helpful and gave us exactly what we wanted and Bobby, our installer, was courteous and excellent at his job. Thanks for a great experience again.

I bought a shower from Bath Fitter back in May. Interactions with their representatives were all positive and their installation team were professional and on time.

Absolutely love my tub and surround and brushed nickel faucets. It is beautiful. Steve my installer was excellent. Very sweet and knowledgeable. Did an excellent job, cleaned up nice. I'd recommend Bath Fitter to anyone. Thanks.

Bath Fitter felt like they were professional, so I chose them to do my shower/bath combo. Their sales representatives were very pleasant and knowledgeable, and the guys that installed it seemed nice. It was a rental house so I just got back when they were finished and paid them. I would recommend Bath Fitter.

I purchased a shower stall from Bath Fitter and it was a wonderful experience all in all. The installer did a great job.

I had my shower re-walled with the acrylic lining. It looked nice up until about a couple of months ago when the trim on it popped loose from the main wall. I paid close to $3,000 to have that work done by Bath Fitter and although my overall experience was good, it was a little disappointing to see the seam pop loose like that.

The bathroom that Bath Fitter installed for me before still looks new. It's been a reliable product and it was an efficient install. That made me go back to them for a larger bathroom.

We bought from Bath Fitter a shower with a full wall surrounding and then we had a tub with a wall put in a bathroom. We knew our bathroom had to be done well and be able to be maintained easily especially with kids in the house. We heard about Bath Fitter from our friends who had a couple bathrooms done by them. They seem to be the easier option than doing our bathroom on our own. And indeed, the installation was awesome. The contractors were professionals. We had a lot of contractors into the last year, with problems and other things, and the Bath Fitter contractors just knocked it out of the park.

Bath Fitter did the job that was contracted for.

I was to meet the estimator at a rental property and when I approached from the corner, one house away, I could already smell the very offensive cigar smoke. He had parked on the sidewalk blocking both a very highly used sidewalk and bike lane on a major street. When I approached the car, the smoke was overwhelming. He made some comment about waiting, (I was 18 minutes early) and there was a car in the drive so there wasn't any place to park. Well, the block is only 5 houses long and plenty of parking on either side street or across the street on the side street. There was no way I was going to talk to, stand by or let someone smelling so offensively in any property of mine nor trust someone so unprofessional making such poor decisions with a job. I left. Yes, I should have taken photos but I am a half a generation away from that being my first thought. Still angry!

They're very quick and cleaned up very thoroughly. Maybe caused us saving.

I got Bath Fitter's lowering shower. I chose them over the other companies because of their price. Their sales representatives were nice and answered all the questions I have. The installer that came in got all the work done in one day. He did a good job.

I went to Johnson City to look at their display and was impressed. I looked at other remodeling companies and theirs wasn't as good a product so we chose Bath Fitter. We made our purchase last October. The sales rep was very knowledgeable. He called and followed up, and I can't say anything negative about him. The people who came to install the tub and the shower were very professional, took care of everything and cleaned up after themselves. They did a great job. A lot better in terms of quality than what I had before and much nicer setup. I would recommend them to anybody. I showed their work to somebody yesterday as a matter of fact.

I am very pleased with the work that was done. Jason, who did the installation was very professional. He answered every question that I had. I would recommend Bath Fitter to my family and friends. Jason did a wonderful job. He's great.

It was my first Bath Fitter remodel and they did a good job with the shower. They were nice and explained everything about the stuff they had. I had good experience with their sales and installation team. I'd recommend Bath Fitter.

My bathroom shower had not been upgraded since our house was built in the 1970's. I had talked to a couple of my neighbors who had Bath Fitters install showers in their homes and had nothing but great things to say. We scheduled an appointment with a sales rep who was very professional and knowledgeable about the product he was selling. Bath Fitters is not a cheap investment but then neither is your home. We have been extremely happy with our installation and have had many friends and family tour our bathroom just to see how it turned out. The Bath Fitters warranty was the final selling point for me. If you are thinking about a shower renovation, you owe it to yourself to see what they have to offer...

Besides being pleasant, the sales rep of Bath Fitter was very thorough in trying to explain everything about the company. Also, I don't know what the standards are for the company, but from what I see, the installer did a fantastic job.

I looked at what Bath Fitter had and we liked it. We bought a shower, and the sales representative who came explained everything to us. The installer also explained what he was going to do before he started. They tore the tub and we got the step-in shower. There was about a 4 or 5-inch step so we won't have to step way in real high. We were satisfied and happy with it, and would recommend Bath Fitter.

It wasn't a good experience with Bath Fitter because when they put the bottom part of the tub, the water wouldn't stay in it. They came back out and put another one and had to put it over that one. And the door was leaking when you get a shower. They came out three times to fix that and they didn't completely fix it, my son was able to do so. I talked to them and they told us that they'd give us half the money back but no guarantee with it. They did refund almost half of our money back, the cost to put it in. When I started calling them about the problem, there's a couple of other things that didn't work right with it. And they told us when they were gonna put it in that it would be one complete wrap around with no seams on the inside of the shower stall. It has two seams in it where they said that the piece that they had to go in the shower stall didn't go all the way around.

We were very pleased with Bath Fitter. The only negative experience that we had was with the salesperson who came and did the pitch. He originally told us that we could get it done before Christmas and that there shouldn't be any problem because they slowed down. They didn't get it in until the end of January so we were a little disgusted with the time frame but it wasn't a deal-breaker. Once they actually got here, everything was fine. Their installation people were clean and polite, and they seemed very professional. But I would say that they should have a better communication between the salesperson and the installation people.

Excellent installation with great attention towards customer satisfaction. Have had four units installed. Well pleased. Would and have recommended Bath Fitter.

I had a tub removed and Bath Fitter Shower installed on 6/2/14 in Jacksonville, FL. Kind of pricey ($5,300) but I am satisfied with the look of the shower and the easy maintenance. A year later and it looks like new. My only criticism would be that the shower floor is too slippery by my standards. I did have safety bars installed which do help but the shower floor would be the only thing I feel could be improved upon. Thank you.

Bath Fitter came in, put the stuff over the top of my tub, and it's awesome. It looks and works great since I've had it done.

My parent's bathtub is old and my mom would like to get a new bathtub so I decided to call Bath Fitter for the job. The salesman came on time and I showed him the problem with the current bathtub. I pointed at the caulking and told him that we hate this caulking and he said with the new tub, we will not have the caulking because it will come in one piece. As soon as we heard one piece and no caulking, we were sold.

The lifetime warranty was a biggie and the guy that put it in seemed to know what he was doing pretty well. I watched him and I'm kind of a contractor myself. Clean, neat, does the job.

A friend of mine bought a house and their basement unit was a Bath Fitter when they moved in. Through their recommendation, we had Bath Fitter replace our master bathroom's shower 8 months ago since it was a quick fix. I knew the job will be done, all inclusive, instead of having to worry about a contractor. Their sales rep was very friendly and informative. Installation was also very quick. I took the whole day off for it but really didn't need it eventually, but I appreciate the speed. I'd definitely recommend them.

The experience was great from start to finish. I called Bath Fitter to see what their prices were, and I loved Bridgette. She was the one who answered the phone and handled the questions. Then the guy came, measured and did the sale. They were all incredible - we didn't even consider anyone else after they came, did the measurements and costing. Their sales rep was one of the most polished and informative people I've ever dealt with. I told him what I was looking for and then he formatted everything to fit our needs. He also made a couple of suggestions. We went with his recommendations and were thrilled. He laid it out, presented it and wasn't pushy. Also, the guy from the installation team did a great job. He was efficient, trustworthy, and in no time, had it done. He also cleaned up all of the mess. We absolutely recommend Bath Fitter!

We ordered an enclosure from Bath Fitters last year. It was delivered 2 weeks early which was great. The installer was professional and finished in 1 day. He left everything spotless and we love the work that was done. The price is a little high as compared to others, but with the lifetime guarantee it is worth it.

I would recommend Bath Fitter. My experience has been good.

I purchased a walk-in shower from Bath Fitter in the fall of last year. I was pleased with the service that I got. The installation team didn't make a mess nor cause trouble, and they came in, did their work and got out. I don't have anything bad to say about it. I have recommended them to people.

I chose Bath Fitter over other remodeling companies for their lifetime guarantee. I had a tub installed with a shower and a surround last February. I had a plug further down the drain line and I told the salesman about it. He just said they're not supposed to do that much plumbing work but he told me to buy some stuff and he'll tell me what to do. Then instead of him instructing me, he just did it. It was a little rough but we got through it.

I have been without a shower in my bedroom for 6 1/2 yrs. I am so happy to finally have a shower in my bedroom.

It has made such a difference in what our bathroom looks like. All the men were so kind, thorough and had such expertise in what they did that it was a pleasure working with them! Don't miss the opportunity to change your bathroom forever with no fuss and no muss.

Fast and friendly service. Didn't order doors on one of the 2 bathrooms, but the boys like it but it was for our dogs. They lost out… Had a call back and received fast lifetime service quickly. Well worth the extra money when you have it to spare...

We had the bathtub-shower combination restored in January through Bath Fitter after a coworker’s recommendation and they were phenomenal. Our kids were at home at the time sales rep came and it was complete chaos, but he was great. During the installation, I couldn't even tell they had been in my house or yard. I would recommend them.

As far as the installer, great worker, very personable. The cost is way too much for what it looks like I received; now I'm stuck with a bill that I could have gotten for 10 times less than what I am not stuck paying. As for the $100 "gift", to refer someone, (which I probably will not) this could benefit me better as a payment off of the bill. So now I'm truly stuck, just had surgery, so that's an additional bill, on top of the usual household bills. Not a happy camper right about now!

I decided to use Bath Fitter in my rental home. It was easy for me because I didn't want the renter to have to be there daily if I had used another source. Bath Fitter met with me twice in that home and then were there on installation day. It was fast and so far has been worth the money spent.

I've used Bath Fitter before and I like what they have. This is not my first time using them. I thank and appreciate the performance of the persons from Bath Fitter who made the nice presentation and did the final work.

I didn't know about any other remodeling company and have always known about Bath Fitter because their TV commercials are usually so cute. So, I had them take out my old bathtub for me and they built a completely new shower. They said it was the largest one they've ever done so, it's nice and spacious. It is a handicap shower and it's big enough for if I ever had to get a wheelchair or a really nice bath seat in there. The two fellows that came were pretty quick with installing the system. They said it would take a day and a morning, but it only took a day so I would recommend them.

In November of 2014, I had the tub and shower in my upstairs bathroom covered. In addition, I had the tile walls in the remainder of the bathroom covered with wainscoting. The job was completed in one and a half days and updated the bathroom from its original 1962 look to a much more modern appearance. The installer was friendly and on time. He did a very good job of getting the work done and cleaned up before he left. So far, I am very pleased with the outcome.

We purchased a home in which a Bath Fitter remodel had already been done. Soon after moving in, we started having issues with the bathroom. The Bath Fitter tub which was placed over the original tub does not fit properly so there is space between the two. When my husband and son stand in the tub it flexes down with their weight and has a bounce. The problem with this is that when the bottom goes down, it pulls away from the wall on the top edge. Water gets in where the wall and the tub meet because the caulk isn't flexible enough to be tugged on everyday. You can hear the water slosh between the two tubs.

From the sales through the installation we had a great experience with Bath Fitter and are super pleased with the finished product. Everyone was pleasant and friendly. The sales presentation was informative and there was no pressure to purchase. Our appointments were always confirmed in advance by the front office. On installation day the installers were on time, the plumber first with the proper permits in hand. He went to work right away and timed the calling the inspector perfectly to get his work inspected by the county. The finish installer was there ready to go when the plumber completed to finish the installation. The installer was meticulous in his work and very friendly, even with us watching over his shoulder. We couldn't be more pleased.

Entire process from beginning to end was seamless, and we couldn't be happier with the end result. The product speaks for itself and is super easy to take care of just as promised. I would definitely recommend using them in future endeavors!

We are very pleased with expert workmanship and great product. The installer was very neat and professional. A great company and product for the price.

8 to 10 months ago Bath Fitter redid the shower in one of our bathrooms which just had a shower in it and in another bathroom that had a tub they took out the tub and installed a shower. The installer was fantastic. He fully supported the product and explained everything.

We are very happy that we decided to have our en suite shower replaced by Bath Fitter. It was a no brainer decision since they did a great job on the hall bathroom two years prior.

Let's be honest. This work could be done quite a bit cheaper, but it would also take a great deal more time. The work was completed on time and we have no real concerns about quality. Our chief complaints are that the used car salesman like tactics by the salesman are just plain silly. We were given the special 20% off deal, but we HAD to make a decision immediately. This was a lot of money for us to be spending. I almost put the brakes on the whole thing because of how off-putting the cheesy sales tactics were. Not to mention about two days after the salesman was at our house, we received a 20% off coupon from BATH FITTER in the mail. I guess that special deal the sales guy gave us was not so special, now was it? :-/

I went with Bath Fitter because I wanted to get a company that's been around for a while. In January of this year, I had my shower stall redone. It was in an originally old fashioned tile, which I was tired of cleaning, and needed regrouting. Really pretty bad shape. The installation turned out pretty good. They told me exactly what to expect and what not, however, the caulking on some of the panels might have to be recaulked. But the guy said that it's a lifetime guaranty.

The cost seems high until you actually see the whole remodeling process. Installers were knowledgeable, respectful, and neat. We were pleased with the final product. We even experienced pleasant customer service when we had to have a return visit just a month after installation for re-caulking after we remodeled the rest of the bathroom.

4 stars for the workmanship, 1 star for the after the sale salesperson! The surround is awesome and they went beyond to cover a rotten spot on the wall! Looks great! On the flip side, I don't appreciate the pushy hard sell I just got from someone wanting to look at my other bathroom. I shouldn't have to say "no thank you" more than once - much less feel I had to get pushy back.

We heard nothing for 6 weeks after our order, measurement and sizable down payment. We were against a deadline due to moving. So I called and got a runaround. Then later in the day magically there had been a change and all of a sudden they could come to install the next week. For the expense of the job, communication and deadlines should have been perfect.

From the salesman to the installer to the first shower was all a good experience. Sales guy was informative and knew his product well as did the installer. As a matter of fact the salesman and the installer were friends and mentioned each other to me. I liked that. I almost forgot about the measurement guy, who passed on the correct info to the installer. The installation took a full 8 hours but he left the bathroom cleaner than he found it. A good experience all around.

Gary was here by 9 am and started work immediately. He got a lot done that first day. By noon the next day he was done. The shower looked wonderful. He did a really good job. This was our second shower installed by Bath Fitter and we are thrilled with the results. I would recommend Bath Fitter to all our friends and relatives. Thank you so much.

Bath Fitter seemed to suit our needs best and had what we needed so we had them redo our master shower. The quality of work was great. It was a very easy process and the gentleman who installed it was professional and thorough. Everything went as planned.

Overall I am very pleased with my bathtub renovation. True to their word it was completed in 1 day. The tub does indeed hold the temperature of bathwater for a long time and it looks great. My only issue is that it isn't as easy to clean as they say with the only cleaner recommended. I would definitely use the company again.

I truly want to thank Bath Fitter for the great job on my bath tub/shower. It look good and everyone say that "it like you have a new bathroom." I Love It!

I had a rental house down in South Carolina and up north and we suddenly had some plumbing issues. The word I got was the only solution to it was to take the tub out. It was my wife who actually saw the Bath fitter brochure in the mail and said, "Well, why don't we inquire with Bath Fitter?" We did. That certainly took care of the problem but that particular fix didn't work out. We had what was referred to as a floating tub. Bath Fitter sent another team in and they redid it. The second installation was fine. I thought that the first installation was fine too until it got a little squishy. When you stepped in the tub, you could feel there is water between the old tub and the new tub. They had the problem and it was a little bit of a setback but Bath Fitter had no problem with going back and redoing the job. I'm satisfied so much so that I had a second bathtub in that same house that I had them do as well.

Everything about Bath Fitter is satisfactory to my family.

We're very happy and very satisfied with Bath Fitter. Everything has worked out great. The products we got from them were all beautiful.

Bath Fitter removed a handicap shower that was no longer needed and installed a new acrylic tub and enclosure. They did a wonderful job and it works perfectly. Our sales representative was very professional and friendly and our installer was equally friendly and did a beautiful job of installing exactly what we wanted. The job was rather expensive but worth it by looking at the finished product.

100% As Described! As good as it gets. From first inspection to final product, couldn't have gone any better! Great product, service and people. I would recommend the local people to anyone.

I got a bathtub and a shower from Bath Fitter. Had a good experience with their people. They've done quality work. Everything was good to go. I'd definitely recommend them.

We had our old tub and tub walls refitted by Bath Fitter in Jan 2015, and it looks wonderful. I was concerned that I was getting mold, but my installer said it was just built up dirt. He removed all the old walls, cleaned everything and put new walls in. He re-plumbed the old pipes and hid them in the wall (they were visible in the adjoining bedroom). Then he put in the new tub-liner. It is a vast improvement to our bathroom. We have since installed a new toilet and plan on putting in a new sink, medicine cabinet and lighting to upgrade the whole bathroom.

The sales person comes over - gets the measurements for the tub & shower. When they came to install everything, they put the shower walls up, then when it came time to put the shell over the tub it didn't fit! We had a cast iron tub and live in an older home, so they had to give me a whole new tub! Great! So they came back to install the tub & they had to redo the shower walls again!!

I like my new tub and so far have no problems with it. I was just quite disappointed when after spending $6000 for a simple tub and shower head, I could not have the shower head of choice. I had to take their selection. If I wanted a different shower head I had to pay over $100 more. I just thought that was taking advantage of the consumer.

I was happy with the product and thinking of getting my second bathroom done, BUT suddenly noticed a black mark in the corners of my shower. Called up Bath Fitter and they asked to send pictures. They confirmed it was mold and fixing charges are $190 for minimum two hrs + $95/hr (depending on hrs needed) + tax. Nobody had initially mentioned that mold could come and it would not be covered. Disappointed with the service provided by Bath Fitter service after spending $5, 915 in June 2012. I spoke to Wendy ** from Bath Fitter.

Can't say enough great things about your company!!! I should have had the work done years ago. Start to finish, a very professional job. The installer was neat & orderly while a pleasure to be around.

I am rather pleased with work accomplished, and very pleased with estimator, Mr. L. ** and the installer, Brian. They were both professional and followed through with work to my satisfaction.

The workers were excellent. Would highly recommend Bath Fitter to anyone.

There were some good and bad things but the overall experience with Bath Fitter was good. Kevin, our sales rep did a good job of explaining the product to us but he was impossible to reach when we called. We had some important questions and that became very frustrating. But the person who installed the equipment was outstanding. I want to compliment him. He did some serious work for two days and he knew what he was doing. However, Jeff, the architect was a little awkward. He parked in an area we told him not to, and he totally ignored our plea. But the final product is what's important and it's great. I just like to ask about the metal fixtures of the shower head and the controls. Those seem to get spots on it easily, making it difficult to clean. Is somebody from the company able to help us with this? Other than that, everything was great.

The tub liner we had installed split after just a few years because it did not fit properly. Workers removed it a year ago and took new measurements several times; bringing in test liners. Nothing fit correctly. They never came back & phone calls to the Union County, NJ office have gone unanswered. The tub has been unusable now for more than 1 year. Family members have to help my daughter who is on disability with MS to the 2nd floor bathroom to shower. They damaged tiles but insisted they didn't and wanted photos of the bathroom before they did the initial work. Who has that? It looks like my next step is to contact an attorney.

I had my shower done by Bath Fitter and the installation went perfect!

My experience with Bath Fitter was great and I had no complaint.

Bath Fitter was excellent and I'm very happy with their work. They did our showers and the first guy that came out to the house was wonderful. He was an old gentleman and a great representative of the company.

I had my tub & wall surround done about a year ago and it still looks like new. Very easy to clean & I have had a lot of compliments. No regrets, Best thing I've ever had done. My daughter says it make her feel like she's in an upscale hotel bath.

I had my tub and walls redone. They did an excellent job. When a problem developed they came right out and fixed it. The job only took a day and they had to remove the cast iron tub. I have had my tub for over year and I love it. Everyone from the salesman to the installer were very professional. I do recommend this company.

We replaced a tub with a walk-in shower. We chose Bath Fitter to do it because we liked what they had to offer when we talked to them. The installation team was in and out and did their work.

Our experience with Bath Fitters was extremely pleasant. We badly needed our aged tub replaced & contacted the Bath Fitters Company. From the first initial conversation with the sales representative to installation was explained clearly & everything was done exactly when promised. We had just installed new carpet & the installer took very good care of it by laying down protection. Yes I would highly recommend Bath Fitters to my friends & family. Truly a pleasant experience.

What a fabulous experience we had with Bath Fitter from start to finish!!! From the sales presentation (Steve **) to the installation, it was nothing but a pleasure. They listened to our needs, made suggestions, followed through during the process and sent us an amazing installer, Adam, who did a wonderful job. He was knowledgeable, careful, efficient, pleasant, and a true craftsman. We absolutely would recommend the Bath Fitter experience to friends and family.

I chose Bath Fitter over another remodeling company because they were going to replace the whole tub and everything all in one day. But I did not ask for a whole bathroom remodel, just the tub. The installation went wonderful and I felt the quality of the work that was done was up to par.

We had a great experience with Bath Fitter one year ago. They came all the way from Tri-Cities to Walla Walla to give us an assessment of our problem (105-year old tub) and arranged install. We would highly recommend this service and our installer was amazing!

I am pleased with the results. The installers were well trained and professional. On the other hand I really feel I could have redone the entire bathroom for the amount I paid for 1 shower installation.

Excellent service. The installer spent longer than expected but stayed as long as he had to in order to get it right. We are extremely pleased with our tub and shower.

I went with Bath Fitter because of the lifetime warranty and the extensive work that they put in, aside from the recommendation from my co-worker. I went from a tub to a shower conversion in February. The sales representatives were all very helpful, polite, and knowledgeable. The installation team were also very nice and looked after themselves. They were very respectful of the house and animals in the house. It was expensive but quick, easy, and worth it!

We are pretty satisfied with our new shower. However when it was installed, the worked cut one of our electrical lines and we had to call in an electrician to fix it which wasn't an easy job. So it cost us more money to have it corrected which we weren't happy about. There was an inspector who came and spoke to us about it but nothing was done to reciprocate our loss. Also, when the fiberglass tub was removed, not enough caution was used and there was fiberglass all over the place. A week later I was in the hospital bleeding from my lungs. Although we couldn't prove that the fiberglass caused it, there was a probability because I was coughing so much after the tub was removed. So even though we love our shower, the installer was not careful and expected to receive some payback for our troubles.

We converted from a tub to a shower because my husband had an accident and then was sick, so last February we had our bathroom remodeled by Bath Fitter to be easier for him. The quality of the work they did was great. There was one gentleman who did the installation and he was exceptional and very sleek. The sales representative was very professional and really worked with us, trying to figure out which one we wanted. He did find out for us the exact product we needed.

I had other estimates. Bath Fitter's was higher but the quality seems to be a lot better so I ended up with them doing the shower conversion last December. All went very well.

This company who I wrote a review on earlier this week when after canceling the install scheduled July 9 due to a family conflict with 86 yr old mother, the company refused to give back our $1500 deposit. 3 days later, perhaps with encouragement from Home Depot, they contacted us and indicated they would return our entire deposit! A pleasant shock but it's only fair to update their reaction. It was appreciated.

I like Bath Fitter. I've had good results with them. I had my bath redone about six or eight months ago. The sales representatives seem knowledgeable of the product and the installation team that came to our home were efficient and clean. I would definitely recommend them to a friend.

We had a bathtub with shower installation done by Bath Fitter in the early spring. We went with them since they seemed to be a reliable company, and the salesperson was very friendly, knowledgeable and answered all of our questions. We just trusted him. I was very pleased with the installation. The installer did it in one day and there was no mess. He cleaned everything up. I was amazed that he got it done as fast as he did. They said one day installation but this is an old house and you always run into problems. But he was very, very good. The salesperson and the installer were fabulous. I would recommend Bath Fitter.

A lady that works for the same company I do, but in a different office, had used Bath Fitter years ago. Last fall, I had a new stand-up shower installed by them. My interaction with the sales representative and installation was very good. However, they advertise all the time that everything's done in one day but it does really take two days. I'm fine with that but they shouldn't be advertising that way.

This is my 2nd & 3rd showers; because I liked my 1st one so well. Had a lower bid- but- they needed at least 3 days. Bath Fitter did each 1 in a day! I would recommend them to anyone. Salesman & installer were very easy to work with.

Bath Fitter had our first bathroom done. We liked their product and the warranty. The last time, we got a new shower installed and then a new bathtub liner. The guy that came out was wonderful. The second time wasn't the same person, but they were both really good and very nice guys.

We absolutely love our new tub and shower and most definitely would highly recommend Bath Fitter to anyone and ** was our installer and must say we would give him a 5 star rating as well. He was absolutely wonderful!!!

I'm happy with the product but it was expensive. I should have looked around. I could have probably got it cheaper somewhere else, but as what I've said I’m happy with it. I made the purchase six months ago and the quality is up to what I expected. I didn't feel pressured by the sales representative. The installation was good. He did a real good job. I was happy. I had one problem with it and they came and looked at it. They said it came with a lifetime warranty as long as I'm still here in the house. The finished product was really beautiful. I really have a beautiful shower.

From the time I contacted Bath Fitter, until the tub to shower conversion was done, we were treated by such professional people. We love our new shower. It has made our bathroom look like a completely new room. They deserve 100 stars. Great work.

It's been six months since we did the remodelling. We got a tub shower from Bath Fitter because of its price and the lifetime warranty on it. Everybody in their team was very professional and very efficient.

We went to our local Home & Garden Show, talked with sales rep. from Bath Fitter, like the product and signed to have him come review our tub in our home. He came out, we signed a contract April 4th and was told by the sale rep. installation would be around June 1. Come June 1 office calls and stated they will need to push installation back due to an installer being injured. First date she had was in July around the 10th. After explaining to her, we are putting our house on the market and just was waiting to have the liner installed to finish paperwork for this. She all of a sudden could accommodate me and had June 25th available for install.

I'm so glad that we ordered from Bath Fitters. I love the shower stall and I hated the tub. This is so easy to keep clean. The installer was great, he cleaned up after he was done with the installation and explained everything that we had to do to keep it looking great. It really makes a difference in my bathroom.

My parents have Bath Fitter, which I got to use when I was there with them, so I also used them to install my shower. The person that came in was real knowledgeable and the installation was neatly done. Would recommend them.

We talked to a few friends who had used Bath Fitter previously and they were happy with them, and that's why we went with them, too. We had work done on our bathroom five months ago and I have zero complaints about the quality. The guy who did the installation was awesome and he explained everything he was doing. He also did some minor repairs and gave me time to put in a new window. So I'd recommend Bath Fitter to anyone.

Only negative is that it is pricey.

Salesman ** was good with the sale. He gave me a lot of information about Bath Fitter and what to expect throughout the whole process. Also, the technician was good with installing my bath. I recommend Bath Fitter to friends.

I love my new tub. It is worth it. Tub looks amazing. Great installer.

I used Bath Fitter as per recommendation by my sister and I was also sold by their lifetime guarantee. I got my whole bathroom remodeled. Installation went well and the sales representatives were great. I’d recommend them to others.

It was the second time that we've used Bath Fitter. We have used them 18 years ago when we owned an older house that needed a nasty fit for redoing the bathroom. Everybody wanted to rip it down to the studs and start over, but we couldn't really afford that then. Things worked out so well with them that time that we wanted to do something similar this time. After all, we liked their products, and what they were doing.

It was a good experience I had using Bath Fitter. I'm loving that shower. The guy came in to install it and he actually finished sooner than I expected. He was professional, and it was something we needed and they delivered. We've been enjoying the shower ever since. I really don't have any problems whatsoever, that's why I have recommended them.

We had a 5-star experience from sales to installation. Bath Fitter Co should be very proud and your people are the best.

My husband and I recently had two bathrooms replaced by Bath Fitter. One was a bathtub piece and the master bath had a separate tub and shower. From the initial estimate, the experience was excellent. There was never pressure and they lived up to all expectations. The actual service was excellent. The installers were professional, courteous and went over and above to take care of our home and to provide us with 2 beautiful bathrooms. Would highly recommend them to anyone.

My experience with Bath Fitter has been so far, so good. The quality of the remodel is real good. I would definitely recommend them.

Having great customer service is what helps me make most of my decisions on big products or services. I have to say that from beginning to end the customer service I received from Bath Fitter was some of the best I have ever had.

We had a tub taken out and had a walk in shower installed. **, was the installer and did such a great job. He was really a hard worker. Cleaned up at night so we could use the bathroom. Was very courteous. Made sure every thing was where we wanted it. A great representative for Bath Fitter. It's beautiful, everything we thought it would be!!!

I have knee replacements and it's hard for me to get in and out of the bathtub so I decided it was time to remodel the bathroom with Bath Fitter. Their sales representative was very knowledgeable. He came out to the house and told us exactly what it would look like. The installation guy was very efficient and got it all done in one day, I couldn't ask for anything better. My experience was very satisfactory.

Upper tier pricing which should get you in return is quality product, quality workmanship, quality of installation was second to none. Have never been more satisfied with an installation project. Quality of workmanship, professionalism was second to none!

One of us is handicapped, so we have been thinking about having a walk-in shower. When I went to a friend's house, I saw that he had one installed in his house for his handicapped mother and I fell in love with it. Also, since we're getting older, it would be easier to take a shower than it is in a bathtub. So, we decided that it is time to remodel our bathroom and go with Bath Fitter. And we were so pleased with the quality of the remodel. We can't believe how convenient it is, how easy it is to shower. There's nothing to maintenance on it - just keep it clean which is nothing. It's wonderful and it gives the appearance of a real nice upgrade.

We continually upgrade our house and remodeling our bathroom was the next thing on our list. So, I researched in the market and found Bath Fitter. Their products and services are high quality and well-priced. Also, they were fast and efficient. Their sales rep is excellent, very thorough and helpful. He did a great job. The installation team also did a fantastic job and the quality is very good. I was impressed by the door seals. The way they fit is great. I like the hot water valve, which is a specialty valve and the quality of the material seems great. We've had it some months now and it's been really good. We're very pleased with it. The only thing is the caulking. It's a real lightweight caulking and just simply wiping it with water pulls it off. So I'm going to end up re-caulking it myself.

This is the second time we have used Bath Fitter, and we are glad. Bath Fitter gave us a moderately high price to do the job, but we knew they were worth it, and they were able to deliver in the very short time frame we needed. We are thankful and appreciative of the excellent service and workmanship.

We've wanted to redo our bathroom and we didn't know who to use. So we picked up three brochures from the fair that they had here. One of them we didn't care too much about and the other one has a sales representative who was pushy. So I just said "Let's go with Bath Fitter." Their sales rep came over and he was just the best. We have been researching and we already decided that we wanted to go with Bath Fitter.

It was great. It was delivered on time and installed in the amount of time that they said it would be. Everything went as scheduled, and it looks pretty nice. I'll probably use Bath Fitter again for another bathroom for myself. I would definitely recommend them.

We were very happy with the job that Bath Fitter did. We have known about them for years so we went with them for the job. They have a very good salesman too. Most definitely recommended.

This is the second time we've had Bath Fitters come in, as we moved into a new home a year ago. We were so impressed with them the first time, there was no question in our minds but to call on them again. They covered our existing cast iron tub and installed wainscoting on our old tile walls. Simply said, our bathroom is gorgeous and we're extremely happy with the results. Not only do they perform high quality work, but their employees, from the sales person to the installer, are so pleasant and professional to work with. We would definitely hire them again or refer them to someone else interested in their services.

We'd use them before and this was our second installation on a different property. They did a very clean job and we loved it. The technicians were really helpful. They made a great job of the bathtub. We were fully pleased with everything.

We decided it was time to remodel our bathroom as it was built in the 70s and was ugly. We chose Bath Fitter because of its price and timetable and purchased a complete tub replacement, shower. Their sales representative was nice, pleasant, informative. I'd recommend them to a friend.

My house is really old and so I decided to remodel my bathroom. I never considered anybody else other than Bath Fitter for the job. The guys did great work. It was a great experience and I would recommend them anytime to anybody.

When we have been thinking about remodeling our bathroom, we looked at several remodeling companies. I went with Bath Fitter because I really liked the salesman. He was excellent, respectful and professional. He knew that he wasn't the first person that we had interviewed for the remodel, but he presented us the advantages of his product, without giving us the disadvantages of others. He was low-keyed and not pushy. We enjoyed talking to him. The gentleman who did the installation was also good. He managed to work on what we had in our old house and finish the job in just two and a half days. It was remarkable! I also liked the idea that the other acrylic bathtub were looking at would not have leaks. I like their people and their products. I've recommended them to a lot of people.

Our experience was very positive throughout, from the initial sales contact, detailed product selection and final installation. Tub and wall surround look great!

They did my other bathroom before so I also got them to do the other one so that they match. And I like them both. I show it to a lot of people that I redid my whole place and Bath Fitter did it. Everybody likes it so I figured it worked well. The sales guy that I talked to was pretty much to the point and he was very, very good. He knew what I wanted and he showed me the best way to get it. He was very, very professional. And the guy they sent out here to do the work was also really good. He got right to it and knocked it out. I had a problem with the other one and he fixed that and informed me too. Everything was good and I have no problems with it. I'd recommend Bath Fitter to a friend and to everyone.

Bath Fitter did a great job. They are professional and I'm pleased with the work that they did. I couldn't ask for any better and have already recommended them.

The caulking was cracking so it was time to remodel the bathroom. I probably should have gotten a second estimate because Bath Fitter was kind of pricey. But I've seen the commercials and when the guy from Bath Fitter came in and we talked, I didn't think I needed to get anyone else, so I got them. I made my purchase from them about February. I like the quality of the remodel they did. I'm happy with it. My interaction with their sales representative was okay. I did tell a couple of people that I was happy with the job they did and it looked very nice. The installer did a fabulous job. I liked the way it looked when he finished.