Bath Fitter Reviews

Great job done by Bath Fitters, Niagara Falls. We love our new bathroom and look forward to enjoying it for years to come.

Came in and did job in two days. Well satisfied with job. Well done.

I have used Bath Fitter twice now. They do good work. The sales representative explained everything and since I had experienced them before, I knew some of the ropes already.

2 shower installations - Both bathrooms are beautifully done by a highly skilled technician. A wall removed and one built in a different part of the bathroom quickly and well done.

Installer arrived 7:30 in the morning and left when the entire job was completed at 7:30 in the evening. He was professional and extremely skilled. I am still amazed at how efficiently he worked. I am very pleased with the quality of the entire product. Two of my neighbors recommended Bath Fitters to me based on their shower and bath installations. It has been a most satisfying experience from the initial phone call to the company, the visit from the salesman, the gentleman who takes all of the measurements, and finally the installer who was the icing on the cake! Thank You - Bath Fitters for giving more than you promised, it is a rarity in today's world.

We purchased a bathtub and a shower from Bath Fitter since our bathroom needed to be remodeled. It was all good. However, the problem was the framing around the shower. They had a tough time getting parts for it which took them about a month and a half. I wasn't really pleased with how long it took but the manager of the store here kept getting on the suppliers and would keep me updated. Their sales and installation staff were excellent as well.

I've needed my bathroom remodeled for a long time so I bought a shower stall from Bath Fitter. I like the product but aside from that, their rep gave us a good sales experience - he was very nice, knowledgeable, informative, and helpful. The installation was done by just one hard-working, professional man. He was nice but he did not stop and talk, he was all business. He even cleaned up for us.

Nice young man as installer. HOWEVER, the shower in the master bath does not have a solid piece behind the step-over into the shower. My floor man could not lay my new floor. The shower was not caulked properly. The curtain rod is loose as is several other items. ALSO, on both bathrooms the installer caused the nails to pop out of the wall on the other side of the shower and said, "Your painter can take care of that." He tore my vinyl and said, "Well, you are getting a new floor anyway." He caused a corner of the wall to split and he said, "Your painter can take of that." We had not intended to paint or replace the floors for another few months. TOO, our toilet has been out of that bathroom for 5 days!!!

I didn't like the look of our bathroom before so we had Bath Fitters remodel it. Everybody that came out that we talked to was professional, let us know what's going on, and did a really good job. It was a good experience.

While attending my dad's funeral this past weekend I visited my senior-aged aunt's home. She had asked me back a couple of months ago to price the cost of tub paint for her tub. I questioned her because I remember her being excited about getting Bath Fitter. She went on to say that the procedure never seal and there was rust forming around the seal areas. She had called Bath Fitter and someone was sent but it still did not seal not to include the rust. What type of lifetime guarantee is that? What is she to do at this point? Not to say someone call her to get her opinion of the service and would she recommend their business? Please advise. She was unable to find her paperwork before I left Goldsboro NC. I will continue to talk with her. However I did not want to press her to find the paperwork right at that time. My dad was her last living sibling.

My wife is in the hospital and she needed to have a bathtub the way I put in a new shower so we decided to remodel our bathroom. The sales rep from Bath Fitter was very good. The installation team did it all in one day and it was a really good job. There's only one thing. We got the parts and I didn't know where to put the bars and we changed from my first plan but we're getting along.

We had Bath Fitter put in a new bathtub and wall for us. The sales representative knew everything about the design for the walls, the tub and the plumbing as he covered it from top to bottom. The installation went smooth and it was fantastic. The only thing the installer had to redo was the glass enclosure for the doors. They measured them too big so they didn't have enough ventilation at the top and had to reorder that and put that in about couple weeks later. Other than that we were very pleased with the product.

We moved into the house and we didn't like the bathroom we had that it appeared to be leaky. So we contacted Bath Fitter because we liked the acrylic material of their product. The rep I spoke with was pretty straightforward, personable and professional. They sent out the guys and they were quick, neat and professional up to the end. I'm very satisfied and would recommend them.

Our bathroom didn't have a shower so we hired Bath Fitter to install a shower stall but we kept our tub. The sales rep was very good and the installation guys were fine and cleaned up their mess. It was an excellent experience.

I was wanting to work with a local plumber because I've been with him for years but he was so booked up so I thought I'd feel Bath Fitter out and see what happen. After that, a rep called me and we set up the time. I've been real pleased with the work and anybody that has seen it thought it was outstanding. Although I thought it was kind of pricey, I was impressed after watching the installation and I decided that it wasn't as bad as I thought it was because if I went the other route, I'd probably end up with three different people and that would have been pretty pricey.

This was my second bathroom upgrade/install with Bath Fitter. The sales rep ** was very delightful and both the pre-install and the installation technicians were on time on the dates promised. The finished product looks wonderful and I am truly enjoying my new bathtub. I am very pleased with the work done and will recommend Bath Fitter to family and friends.

We went to a craft type thing and we were able to talk to a Bath Fitters representative there. They said the closest Bath Fitters would call us and we made arrangements for them to come out. We made the purchase from them late 2014. We wanted the installation done fast and they've done it in one day. They were real good and very neat so I have no complaints whatsoever. It was a little expensive but they've done a good job. I'd recommend them.

The Bath Fitter guy was very pleasant, courteous and knowledgeable. He set the appointment up for me and sent someone to come out to the house and everything was pretty straightforward. We also had a good experience with the installation guy. He done everything very professionally. When he left, everything was very clean and neat. And now, I love our bathroom. I absolutely love our new shower. We haven't done anything for a while as upgrade in the house, and every time I go in there, it makes me smile and I feel like I was in a hotel - in the Times Square. I feel so clean, fresh and no more stinky, nasty grout. It was a life changer.

We were visiting BJs to get some things up there and they had one on display. I talked to the lady up there and I was interested - I liked what it looked like and what the lady told me about the company and how they stand behind their product. So we ended up buying the tall shower which is around 5 times the length of the tub. We also needed special doors, shelves, two handles, and two rails as finishing touches. It was our first remodeling work to be done by Bath Fitters.

I'm somewhat disabled. I walk around with a cane. I had a regular bathtub before and it was getting to be a chore getting in and out of it. That's why I decided to change to a semi walk-in shower. I've heard about Bath Fitter before and I thought their reputation was pretty sound. So I bought from them in December of last year. I found their sales rep to be pretty nice, and I got along pretty well with the person that came in to do the installation. They were professional from beginning to end and know what they were doing.

We were having issues with some of the plumbing in the bathroom because the fixtures were getting old, so we decided it was time to remodel our bathroom. Dealing with ** from Bath Fitter was terrific and the one who did the inspection was easy to work with and responsive. Installation crew had some minor issues getting equipment into the space that they needed to go, but we survived. All in all great service, pleasant interactions.

Their representative came, did the job, and left - all in one day. I had the shower installed, and it's really very good, I like it. Bath Fitter was very good. I don't have any complaints at all.

We love our walk-in shower. It's just wonderful. Bath Fitter had what we wanted and explained everything and told us what the price was, how long it would take and what they needed to do. They also told us what we needed to do to have it ready for them. The people who put it in were great, too. I'd recommend it to anybody.

It was a wonderful experience with Bath Fitter and I will recommend it to anyone.

We went to a home show and visited the Bath Fitter booth and one of their competitors, Re-Bath. Bath Fitters was very quick to call and schedule an appointment, Re-Bath was a little longer. When the salesman from Bath Fitter came out he was very good and we decided to go with them, that was our mistake. He said that price was only good that night, 10% discount coupon from the home show. Our mistake, listening to him the price was only good that night. We should have let Re Bath come out also.

I got a walk-in shower from Bath Fitter. The guy that installed it and took off the old plastic tub was a darling and the sales representative was terrific. He came by and estimated everything. They were absolutely fantastic. I rave about it to everybody.

We got a whole new shower/bath combo and toilet. The sales team was pretty good. They came out, did an estimate for us and we just went with it. They sold us a nice showerhead but it ended up low where our pipe was so they should have thought of that, but it's not a big deal. I liked them, they were great. My husband said they did the job pretty fast. I know they come in a week before and then they finished it up all in one day. We were able to use it so it was fine. It's pricey but it was good and was worth it.

Numerous calls to keep me updated on installation date. Installer showed up on time and did an excellent job. Left the bathroom in a tidy manner.

The installations went very well, and the installer was excellent. All went well and we love the new look it gives to our bathrooms.

Purchased a condo and it was outdated. Chose Bath Fitter over other remodeling companies since they are more reliable in the types of services that they provide. Sales representative was great to work with and installation team respected the house and made sure that they cleaned up after themselves. An outstanding experience.

I had Bath Fitter install a bathtub/shower combination and the person installing the unit didn't seal the tub to the drain properly. For two months while I took a shower the people below me could see water bubbling on the stud inside the wall. The first time I took a bath and drained the tub, the seal gave way and the water landed on their ceiling, producing a dip and water started coming out.

The installers did a great job. Both bathrooms look amazing. We are very pleased with our choices and how everything turned out.

I was looking for the best fit and cost to remodel my bathroom since it was already outdated. Bath Fitter had a one day installation so I went with them and purchased a tub-shower combination. Their sales rep were all good as well as their installation team. They were knowledgeable, cleaned up after themselves and were easy to work with.

Bath Fitters did my upstairs bath in 2013 and did an wonderful job. The worker was **. I just had the downstairs bath done and requested that ** do the job. This was the original bath and was 60 yrs old. I had the bath/shower done and he also did wainscoting on all of the walls. Once again he did a great job and a great clean-up.

The wainscoting that was installed looks great and really brightened up my bathroom. It's just as easy to clean as my shower that Bath Fitter put in a few years back.

I purchased the Bath Fitter to cover our old outdated blue tub and was happy with it at first. However, in a short time the tub began to look dirty and stained even though I cleaned it several times a week with the recommended cleaner. For what we paid - several $1,000 it should have stayed looking new and white longer than a year. I called to make a service order (since there's supposed to be a lifetime guarantee) and the man who came out to look at it was a total jerk - accusing me and my husband of never cleaning it. I didn't appreciate his unprofessional and hateful tone and he certainly did nothing to help. We basically wasted all that money for nothing. Best advice - just get a new tub.

Tub to shower conversion - From start to finish, each employee was knowledgeable and courteous and explained the whole process to us. Everything was completed in a timely and professional manner and we were kept informed throughout. Very pleased with the whole experience.

My shower was very old and disgusting and it needed to be remodeled. I spoke to a couple of people who were very pleased with Bath Fitter so I thought they were a reputable company. Eventually, I got a shower enclosure and the door from them after talking to their very courteous and personable sales rep. He worked with me and tried to get me the best deal that he could. Likewise, the installation man was very professional and nice but it surprised me that it took a day and a half for the installation, whereas they always advertise one day. I think he might have been able to get it done in one day but he was on the phone whenever he was outside. Nevertheless, I am extremely satisfied with Bath Fitter.

I have just had my second bathroom completed. The experience was the same as the first. Everyone that I have dealt with have been extremely helpful, professional and experienced. My bathrooms look beautiful. I have nothing but praise for Bath fitters.

Bath Fitter had a lot of obstacles to overcome like an uneven floor, and the previous shower door wouldn't close properly. But all that works great now so I'm a happy camper.

Remove existing tub. Install compete new shower & fixtures. Very satisfied with job. Installer was very neat and took a lot of pride in his work. I could not be more pleased with job.

Let me just start by saying we are completely dissatisfied with this product and service. At first, our sales rep **, was very helpful and sold us a product we really thought we would be happy with. We liked the financing plan as well as the thought that our bathtub/shower would be FINISHED in one day (this was told to us many times throughout the sales pitch). Well, the day had come to have our bathtub installed. Our contact at the San Diego office told us our team of installers would arrive between 8-9. Well, he didn't show up until 9:30. He or a representative should've called and said there was a delay and they would be there in about 30 minutes because of... I had told my work I would be in a little after 9 because I had Bath Fitter coming to my house and when I told them it would be closer to 10 now, they were pissed.

Bath Fitter was easier to work with than other remodeling companies. The sales rep was informative and the installation team of one good as well.

We had a very pleasant experience from the salesman to the installer. Everyone was pleasant, accommodating, and professional. Everyone was on-time. The installer was very respectful of our household. He was very clean and no debris was left behind. His workmanship was outstanding. The bathroom is beautiful, and the fixtures were Grade A also.

We are so Happy Happy Happy with our new bathrooms!!! Everyone who was involved with this project was outstanding, always very professional. I will recommend Bath Fitters to all my friends and anyone I hear say they need a new shower or tub. I will let them know what a wonderful company Bath Fitters are.

We had a good conversation with Bath Fitter's sales representative wherein she went over a lot of their benefits. We liked what we saw so we ended up buying the bathtub insert with the shower two months ago. We had a very good installer as well. He went through a lot of stuff with me, told me what he was doing and was very personable. We're very pleased with the work that was done and the final product really surpassed our expectations. It was a good experience.

We had our shower installed by Bath Fitter because we heard they were reliable. Installation team was very good.

It was very convenient dealing with Bath Fitter, they were very polite and knowledgeable. It was a very good experience and I would recommend them.

The Bath Fitter gentleman that came to the house did a good showing of what needed to be done and how it needed to be done so we decided to go with them. The installation team did very well. They did a good job. We recommend it to other people

Had a terrific experience with Bath Fitter. From the initial meeting to installment of shower the whole process was timely and professional. Highly recommend.

Had this remodel done about 2 years ago. So far 3 times I have called to get someone out to redo the Caulking. The last guy came out said that the bathtub was cut wrong and that he didn't have enough caulk to fill in but did what he could but the caulk is peeling up again so I called again. My roommate gets off work and is home by 4:15 and a tech needs to be at the after that, I was told that service calls cannot be done after 3 pm. I told him that because this was the 4th time I am calling about this issue that Bath Fitter should be accommodating me because of this unfixed issue. I am supposed to get a phone call tomorrow but I somehow don't think I will. I want to get my other Bathroom done but if I can't get this issue resolved then I will look elsewhere for it. I want to know if this is going to be an ongoing problem, what can be done??

From the first representative all the way to the installer our experience was so great. Everything was explained to us and the job was complete just as they said. We couldn't be happier with Bath Fitter. Def. tell all our friends about our new tub and where they can get one.

We had a good experience. I just wish they did more than just the bathtub because I was hoping to get the bathroom done and I had to hire someone else to do that. So that part was disappointing. The job itself, as far as the bathtub itself and the shower, was gorgeous. I like their material... I love the design. It's been very nice as far as the texture it's in.

Bath Fitter put in the tub. Their sales rep were knowledgeable about the details of their product and the installation team cleaned up after themselves and were nice. My overall experience with them was fine.

Bath Fitter did a nice upgrade for our bathroom in January. We decided to have our bathroom remodeled because the tub and tile we had were about 50 years old and they were in sorry shape. We purchased the tub, the movable hand-held shower head and the wall was imprinted with square tiles like. Their sales guy was good and pretty knowledgeable. He looked at the old tub that was there and pretty much knew exactly which one it was right away. He has been doing this for a few years so he knew what he was talking about. Their installer came on time and everything was installed properly. It took him about 10 or 11 hours to get it in because he was on his own. Everything was cleaned up when he left. He didn't leave a mess.

I certainly would recommend Bath Fitter. We absolutely love the shower. We purchased it from Bath Fitter and they did the remodel before Christmas when the kids came, so it hasn't been a year. We had the bathtub taken out and replaced with the shower. We didn't have a door put in but we had a seat put in it. We had the things put in both corners to set things on because we had put a lot of crap in our shower.

We purchased a shower and a glass door from Bath Fitter last year. Their sales representatives were all very helpful. Their installer was excellent -- he cleaned up after himself and was knowledgeable. It was very good. We had a little bit of water running out of the grab bar. They came right out and put another one in, and they said if it was still doing the same thing, they'll come back and put a new one in. So I have nothing bad to say about them. I would recommend Bath Fitter.

The bathroom in the lower level that we remodeled was the basement and the basement had been there since 1969 so it was time to update and we contacted Bath Fitter. The sales rep who came here was great. She gave us ideas, was very friendly, knowledgeable and helpful. The installers were very friendly too and they let us know about what time they'd be at home because it was a different guy that came for the pre-installation. They were wonderful and it's a beautiful product that they put in. It looks great and we're very pleased.

Bath Fitter had a nice reputation of doing good work and that's what we were looking for. We've actually had been a pretty good experience with them, they did some good work. The last installment they did a few months ago had little complications to it but nevertheless, it's working now. Their sales rep was nice and he presented himself well. The installation team was also excellent, didn't make a mess, and cleaned up - generally did a great job.

The sales rep was really nice and so was the installer. He cleaned up after himself really well and it was quick. I was very happy because it was two or three days before Christmas and I was nervous that I was gonna have a wrecked house at Christmas time but it didn't end up like that.

I am pleased with both the salesperson and installer's performance and of course the product. On time, honesty and workmanship was outstanding. Top notch! I am a happy customer.

We purchased a tub surround and a shower for our first bathroom remodel with Bath Fitter. It was a very good experience as they were very prompt and finished the job very quickly. I just let the installation team do their thing and there were no issues with either bathroom so I would recommend them.

What a wonderful job done by installer. Got it all done in one long day without leaving any mess. Looks beautiful and would have Bath Fitters again if ever do other bathroom. So easy to keep clean also, just love it. Was set up to install in a short time frame.

I am extremely pleased with my new bathtub remodel. From the salesperson, to the person who took the measurements, to the installer, the experience was very satisfactory. I had my bathtub, surrounding wall, and ceiling covered with the Bath Fitter product and it looks beautiful. I also had two security bars and a towel bar installed and I don't know what I ever did without them. I love taking a shower and the new shower head is perfect. Thank you Bath Fitter!

Everyone we dealt with during the entire process from the salesman, installation technicians, and whoever we talked to on the phone were very courteous, helpful and professional. We couldn't be happier with the job we had done. We would recommend Bath Fitters to anyone who asks.

We had to take the tubs out and decided to put in Bath Fitter. We made that purchase maybe ten years ago. I was disappointed when something happened to the shower knobs. In order to do the job, you had to break the wall, and that wall cost me almost $500. I don't think that's fair. I thought it was a permanent thing. And now when they put it up, they put all the mechanisms on the outside of the shower, which should have been in the first place. It cost me a lot of money that I couldn't afford, but I had to do it. There's a fault there that they should correct. When I bought it, it was behind the sheet that they gave you, the sheet that they interlock. And it cost me a fortune. Maybe they can reimburse me. That doesn't come with the contract but they don't warn you either.

Ordered my new walk-in shower from sales guy **. I am also in sales and really enjoyed working with **. The shower took almost 10 weeks to install. I found that unacceptable and heard excuses about getting the permit from the town. Finally dealt with an inside employee with British accent. I believe her name was ** and she immediately scheduled my install. The plumber arrived on time the first day. He was polite, neat, clean, and in and out fast. On day two the installer arrived on time, was friendly, kept me informed throughout the install, consulted me first before installing the safety grab bars, and cleaned up perfect. I had Bath Fitter do a bathtub for me in CT several years ago and was just as happy back then. That is why I hired them when I moved to Florida. Good company to deal with, successful business model.

I am very happy with my experience with the Bath Fitter. They are very professional and they back up what they say they will do. My bathtub redo is great and will last forever.

The installer had to remove my sink and when he put the sink back, he didn't put it back properly. The sink came tumbling off the wall. So I called the representative that came out and took the measurement and the payment, and informed him of what was going on and then they sent someone out to fix it. However they made me feel like they were annoyed, like I was bothering them to give me a call and let me know when the guy is coming. Because I was headed out of town actually when they sent someone over.

It is amazing what can happen to your bathroom within a day's time. Our technician was quick, quiet, courteous, and did a great job.

When we remodeled our whole shower, I chose Bath Fitter to work on it because it was a one-stop shop. With them, I didn't have to get a plumber and get someone else to cut down the walls because I wanted to change the electricity. They did everything at once. The sales representative was really good. He just came to our house and looked at it. Then he sat down with us and talked to us about the options, what we would choose and then the pricing. It was really expensive but the end product is great and I love it.

My father needed a grab bar installed in his shower, the landlord insisted Bath Fitter install it since they had done the shower insert. It was $200 for one single bar to be installed. Installation was about 5 minutes. Don't feel that it was worth $200 for the one bar.

The walk in shower with seat is so bright and clean and I feel so safe with grab bars. Also, my sister who had MS will be able shower when she visits.

We tried Bath Fitter to see if it works. We purchased a bathtub from them last December, and everything was good with the sales representatives and installation team. They were professionals. I like their work and I was very satisfied. I would recommend them.

We were made to believe that we would be financed on a DEFERRED 18 month contract. Received first bill from Synchrony Bank with a 9.9% finance fee. Called Bath Fitter regarding their mistake or their sales lady's mistake and we were put on a 2 year payoff plan. Called Bath Fitter about this mistake and have not been able to get any satisfaction about this mistake. Have called credit company and been referred back and forth between Bath Fitter an Synchrony Bank with no answers to problem, meanwhile my credit has a bad mark. Now in process of lawsuit with both.

The Royal Prestige salesman doing the demonstration was terrific to begin with and he did give us samples that he had cooked with different pots and things that he had there available. But I was impressed with the way he cooked the chicken breast with no oil using the electric skillet. There were different things that he cooked and I think he cooked two or three things in the electric skillet at one time. It really and truly was good. The other items from Royal were probably just as good but are expensive but I love the electric skillet that I got. Absolutely Recommended!

This is an update to my previous posting about a problem with the shower head provided by Bath Fitter and their response to my complaint. Since that time, and as a direct result of my posting on Consumer Affairs, they have fully resolved my complaint by reimbursing me for the cost of a replacement shower head of my choice. Therefore, I have revised my star rating 4.

We were very satisfied with the sales rep and the installer. I have been waiting on a phone call about how we liked our new shower. I only have one problem that I am not happy about. The holder that is attached to the wall for the hand sprayer does not fit. With very little effort, the hand sprayer falls out of its holder and I'm concerned when it hits the bottom of the tub. I would appreciate it if you would call me sometime about the problem. Thank you.

My experience with my first Bath Fitter purchase has been wonderful and I'm totally satisfied. Show dogs is what I do, and every so often, a Bath Fitter vendor would be at the dog show. I kept thinking, "What is he doing here?" And then years later, I needed Bath Fitter. Because we've been in this house now for about 15 years and it was tiled and there was mildew, and I just couldn't stand it anymore, that's why we did our purchase and also had our shower replaced. The salesperson came to the house and went through everything. There were some minor dollar changes, but they called right away and went through all of that and I didn't have a single problem at all.

Bath Fitter did a good job. Their people were prompt, courteous and left the bathroom clean.

I first heard about Bath Fitter at home and garden shows. It's the first time I've worked with them. I actually started with another company doing the same thing in another bathroom but they no longer offer the service that I needed. And it turned out that Bath Fitter was the only one that would do this, so I went with them. I purchased the tub liner six months ago and the sales representative who I talked to was courteous and knowledgeable. He came in and told me all these terms and everything I needed to know. I told him exactly what I wanted and what I expected and it was a pretty cut-and-dry visit. The installation team was fine too and they did a great job. Bath Fitter has been very respectful of my home and did a really good job cleaning up. I would recommend them. It was an excellent experience.

Bath Fitters were great. They came in and did an excellent job. The tub looks great and everything was perfect when they left. You would not have known they were in the house except for the beautiful tub in my bathroom. I would highly recommend them to anyone who wants a great looking bathroom.

Bath Fitter installed their product in two of my 3 bathrooms in 2005. Although I was satisfied overall with the work completed at the time of completion, where they failed to meet their "lifetime" guarantee has cost me dearly, convinced me to shy away from overlaying of replacement tubs and spend the extra money removing their work. Five times in 10 years I called Bath Fitter regarding a crack in the upstairs shower, the problem has yet to be repaired, not a major problem but an inconvenience. However, when I called about the leaking and mold build-up around the bathtub they were quick to clean and re-putty the first floor bathtub, by the way the complaint about the crack in the upstairs shower was on the same work order. It was at a reasonable cost.

We decided to get a new look for the tub and shower area because it’s old and we're happy that we didn't have to do it ourselves.

Used Bath Fitter recently, my advice to you is run don't walk away from this company. The installer & his helper were not in the uniforms that show you on their brochure. The lead worker could hardly speak English. What was supposed to be done in one day took weeks. Showed up knowing they had not brought doors to shower. Laid their equipment on our master bed while doing work. Paid 7000 for inferior work. Saved 3000 on 2nd bathroom by going to Lowe's.

Bath Fitter did a good job. We are pleased with the work and being able to use it the way they did it.

We purchased the bathtub with the enclosure from Bath Fitter in September last year. The installation guy told us what he was going to do. He was here for one day and came the next morning to finish up. He was great to get along with and very pleasant. It was a great experience.

They were very professional and cleaned up perfectly. They put down sheets so that things wouldn’t get dusty. It was terrific. I thanked the man from the local Bath Fitter franchise and told him that they were great.

I would recommend Bath Fitter to anyone who is looking for bath room work. The installer was great. Very pleasant and helpful with any questions. Work was great.

We thought we needed to do something for the bathroom so we decided to get Bath Fitter for the remodeling. They put a shower and a bathtub in since it was just a shower before, and ** really wanted to have a way to soak in the tub. The sales representative was great, really enjoyed him. And the installer was really wonderful and really, really efficient and competent. We really are pleased.

Bath Fitter was close by our place in Bay Shore so we got them for jobs we needed done. We availed of their services first for our bath and a year later, we had them come back for another job. They were very cooperative altogether and we're very pleased with them. In fact, I have recommended them quite a few times to friends of mine.

I had a very positive and very professional experience with Bath Fitter and would recommend them.

A few years ago I had used Bath Fitter in another home with great results, thus no worries in calling them in this time to rescue me from a poorly tiled and hard to clean shower. Great Job again. Love my shower now!! Ready to invite guests at last.

I had my whole bathtub area redone by Bath Fitter around October or November. My bathroom had a lot of mold that I just couldn't take care of and I'm looking to resell my house soon, so I needed to have something. But the main reason I wanted my bathroom done was that my wife had a total hip replacement surgery and we needed to have the bathroom updated with the support mechanism that comes with handles which we did not have. So, I went to the National Coliseum, they had a trade show out there over the summer and I interacted with a lot of the home improvement companies and one of them told me that the best place would be Bath Fitter.

Bath Fitter was wonderful. It wasn't cheap but they did a tremendous job and they did it on time. There was no issue at all. They were very good and it was very satisfactory. I'd highly recommend them.

From first contact with ** 3/6/15 to installation by ** 4/2/15 have never been so completely satisfied with workmanship and courteous attention given by your employees. Will definitely recommend to anyone else. Thanks for the great service.

I didn't have a problem with the installation. The guy was very good, professional and knew what he was doing. However, when I reported what happened to my tub to Bath Fitter’s customer service it frustrated me right away. The way they asked questions sounded like everything was my fault and they were blaming me that the tub cracked. When I first called and report this, I didn't get a response right away. Then they said that somebody would call me. Nobody did, so I called again and they gave me a person’s name. I contacted that person and that second person, a female, that responded was very good. She took care of it and everything went smooth after that.

Had a great experience with "BATH FITTER." The lady in their booth at the home show was very nice, salesman that came to our home was friendly and helpful. The tech that came to measure for an accurate fit was very personable, quick and seemed like an all-round nice guy. The installer did an excellent job. Left the bathroom clean and took all the old moldy stuff with him! Yeah!! Thank you. Actually the install date was sooner than we expected. Good for us!! Yes, I would recommend "BATH FITTER." The pictures the salesman showed us of before/after was exactly like my bath turned out. Can't ask for better than that.

It was a good experience. Bath Fitter got it in promptly and it fits well.

My experience with Bath Fitter was okay but I have some quality problems. The first tub they put in cracked. And the second one, there's water sloshing around under the tub. So I got to get them back over there. I'd still give them a high rating because their service is good. Every time I have problems, they've been right back.

My sister in-law used Bath Fitter in Connecticut. They seemed really nice so I asked them to call me. The rep who came at our house was very nice. He mentioned everything, showed me samples, talked about financing, and answered all my questions. I asked them to convert my bathtub into a stall shower. The installers were great. They worked all day and said I could take a bath or a shower the next day. And, they cleaned up. Everything was spotless when they were done. I was very impressed that it just took one day and everything turned out wonderful. I'm glad I made such a good choice. I recommended them to a couple of my friends

We purchased the tub and wall overlay from Bath Fitter. The work started in November but we got into some problems and it didn't get completed until February 11. Initially we were told a permit wasn't needed, but later we were told that it was needed. Then we had some issues with the work that was done, and they had to come back out. Most of the problems stemmed from the permit, because work was done, but because a wall was closed up, the wall had to be reopened, and then we had to go through the process of dealing with the township for the permit. The problem was partly due to the people from Bath Fitters insisting on closing the wall up because they said, "Oh, we can't leave you without the tub." But then the problem was also partly because the town never got back to us regarding the fact that we needed a permit.

Bath Fitter's reps presented what they had and we liked it - they were very friendly and knowledgeable. So we asked them to put in a new tub and a surround and the fittings for the tub and shower. The installation team was very accommodating and good. They got some work done and are really professional.

Bath Fitter, in general, was excellent and their people are nice. I would totally recommend them.

Lots of paperwork and appointments/phone calls, but in the end I'm very pleased with the results. Thank you!

My parents had used Bath Fitter to get their own bathtub and recommended them to us. We purchased the tub from them in December 2014. The sales representative was really nice, very professional, really specifying so I could make sure we knew what we wanted and what we were looking at in prices, and he came over to see if we had done the walls as well. Financially we weren't able to do it at the time, but he was really nice about making sure we knew what all of our options were and then scheduling the appointment to have it done, and telling us exactly what it entails. He's very detailed and thorough, so we really felt like we understood everything that's going to happen. My husband was home when their installation team came. He said they came pretty much within the window that they gave us and were pretty quick about doing everything. They were good.

We chose Bath Fitter because they seemed reliable because they weren't Johnny-come-lately and were established. We purchased a tub and enclosure from them. The salesman had a lot of experience and did all the measuring. He had this special, little digital zing zing where the rays come and go. My son was here and told me this is the way professionals do things now. Another thing is that the installation team comprises of just one man and he did the whole thing himself. And he was able to do it. It was amazing. We've had it done in December of 2014, and I've had neighbors and friends come look at it.

Our bathroom was horribly outdated. The technician was friendly and fast. Everything was checked and double checked for accuracy. The turnout was beautiful, would definitely recommend and use again.

I had a very good experience with Bath Fitter. Two years ago, I purchased a whole tub and the shower. Around October, I had an extension shower head put in. The sales experience with them was very good and the installation team did a very good job.

My husband and I just had a very positive experience with this company. From salesman to installer all employees were courteous, punctual, and knowledgeable. The installation was done in 1 1/2 days and we are very pleased with the result!

Thanks.

I love the new shower and bathtub enclosure. It is exactly what I had hoped for. The look is very high-end and classic. I won't need to worry that the materials I picked today will be out-of-date in a year or two. It is timeless. The workmanship was also professionally done and the installer courteous and considerate. I did not give it a 5 star rating because of problems I encountered getting the shower doors. Some of the issues I had with the door were understandable. I was told the doors were on a FedEx truck stuck in a snow storm. Then I was told the doors were lost and had to be located.

The subway tile was good and I didn't notice any blemishes when they first put it up. Now it looks like some of the black tiles have streaks in them and some are plain. I don't know if that's because of the way they spread that particular glue on the back before they put it up and then it started chemically infusing with whatever material is used to make the thing, and this is causing that discoloration. And it's the same thing with the tub. It's got a good look but now I'm noticing a line showing up that wasn't there before. And I didn't do anything out of order -- I don't use harsh chemicals because they said don't use these, no chemicals forming bubbles and stuff like that.

Was very happy with service from both the salesperson and the installer. Both were on time and the installer was very neat and cleaned up very nicely. He was also good with the cats and dogs even though he was allergic to them. Unfortunately not.

We purchased the tub to shower for our bathroom from Bath Fitter in December. We had a very positive and very informative interaction with their sales representative. My husband was present during the installation and everything went okay. I would recommend them.

This is the second bathroom that you have done for us. It required removal of an existing porcelain bath tub replacing it with a shower stall and safety bars; also replacing the toilet with a high seat one. As we knew from before, the job would be done right, timely and the bathroom left cleaned up. Absolutely, and I LOVE my new room.

We are very pleased with Bath Fitters and the recent installation of our new walk-in shower. The product is excellent. We are very pleased with its appearance and the features which include a sprayer, regular shower head, 4 shelf caddy, and two security bars. The professional who installed the shower was both courteous and knowledgeable about the product. I would highly recommend Bath Fitters. I was very satisfied with the whole experience.

The Bath Fitter people were very professional and efficient. I would recommend them.

I had a good experience with Bath Fitter and would recommend them. They had a few problems but it's the first time the guy ever put one in a condo so it was kinda expected.

Just had my bath tub redone by bathfitters. The installation experience was just wonderful. The installers were great. Had to rate them on a scale from 1 to 10 with 10 being excellent service. Would have liked to have given them an "11".

I had my son's dingy and moldy bathroom remodeled. Bath Fitter did the whole thing - the shower, tub, walls and ceiling. They were very professional and they picked everything up when they left. They were pretty well-organized. Sales rep was very knowledgeable. He's very good at what he does.

People were nice, very knowledgeable, and explained everything good. The installation team was professional and cleaned everything up afterward.

I do not like cleaning through the tiles, I hated cleaning the little grouts so I had Bath Fitter remodel the bathroom - just the one piece and it’s easier. I purchased the tub and the walls from them and they did my whole bathroom. Their sales person was fine and the installation did a wonderful job.

I was pleased with the service I received from Bath Fitters and we love our new walk-in shower. I would recommend them to family and friends.

I picked up a Bath Fitter brochure at a mall, and some of my friends have had it and they were very satisfied with theirs so I called them to have my bathroom remodeled. My tub was 47 years old and I had it sprayed one time. There was a company that came and sprayed them and put a mat down, and when the mat came up, the finish came up and it was a mess! It was number one on my list of improvements. The sales rep from Bath Fitter came and he was very nice and helpful. The installer was very good and it only took him about ten hours to finish. I was impressed and it was overall very nice.

My friend ** hasn't receive her $100.00 yet. Her address, **. You put the shower in on 03/23/2015. Thank you **.

We are so happy with our shower and bathtub from Bath Fitters from the first time we called bath Fitters and they came out and sat down and spoke about the set up until the work was complete. Was a wonderful experience, I would recommended them to my family and friends.

We had a very good experience with Bath Fitter. The product is high quality and the installation went very well.

Our bathroom was last remodeled in the early 70s and the surround and everything were falling apart. It was definitely time for a remodel. The Bath Fitter sales rep who came to our house was wonderful. We had a lot of questions and he answered them. He never rushed us. We asked him to repeat things and he did gladly. He was great. So we had a tub to shower conversion done. The man who came to do the work was just one gentleman who tried to get it done in one day. They had warned us it may take more than one day, he was here for two. But he showed up on time. My husband watched him probably through the whole process, and he was very nice about it. My husband asked questions, he answered them. He did a good job and left the place immaculate. So I've recommended them to some people who are thinking about remodeling.

I bought a full round tub from Bath Fitter last October. Honestly I was not impressed with the representative that handled our sale. We knew we wanted it but the main factor was going to be the price and he would not get there. We asked him like four different times for the price and he kept going back to his reference book, explaining the product. We tried to tell him, “Get to the price or we’re going to ask you to leave,” and he dragged it out for around four hours.

I've had an excellent experience with Bath Fitter and I would, and have recommended them.

Our showers are really old, dirty and moldy and we didn't want to clean it anymore. So we decided to get a new one from Bath Fitter. When the sales rep came over he explained everything to us really well. He was pleasant and courteous too. The installer did a great job just as much. He actually stayed around a little longer just so he could get it taken care of in one day.

I decided it was time to remodel due to my stopper. I tried to change it and the cover wouldn’t go back on so it was a big hole and I needed to fix it. So I purchased from Bath Fitter seven months ago. They showed me the process and how everything is different from what else is. After that, I made choices as to what I wanted. The installation went very smooth with no hassles. I only have one word to describe my entire experience – Easy!

I've used Bath Fitter twice already. First was in 2008 and the second time was just recently in the fall when I wanted to add a shower. Their sales rep and installation team were very good.

I had Bath Fitter install our shower two years ago. I chose them because of their cost and the ease of their installation. Their sales representative was a very nice individual and the installation team knew their business. They didn't waste time to go outside for smoke or lunch breaks. Our shower was installed in a timely and a very professional manner.

I saw Bath Fitter at a state show and had them do the shower with a door and the ceiling. I'm happy with the purchase.

I was not satisfied with Bath Fitter regarding the installation of my shower. There were many problems that arose during the installation of my shower that I would like to share.

There was a very bad smell in one bathroom behind the wall and the bathtubs also creak when you walk on them. My mom thought it's possible they were going to fall through. So she had two bathrooms done by Bath Fitter. She had a beautiful stall shower put in her master bedroom's bathroom and then the guest bathroom with a nice tub. My parents are completely satisfied.

Our bathroom was so outdated that we decided to have it remodeled by Bath Fitter with the ease of their installation. The sales representatives were very professional, but the bathroom had to be installed twice. The first time, there were cracks in there, so they had to come back and do it again. And then they had to come back a third time because they didn't caulk it correctly.

I decided to get Bath Fitter's services because of the way they could guarantee everything they did. And when they gave me a price, it was fair so I took advantage of it. The sales guy did a great job. He represented himself and explained everything they were going to do and got it done right. The installation team was one guy and he worked his butt off to get it done in two days. I have two problems though. One, the water does not always shut off when you turn the handle down which I assume is just the washer in the handle, but I don't want to take it apart. And the other one is the L bar that we use for support to pull us out of the tub... it has a mark in it where there's no paint on it. Still, I'd recommend them.

The salesman visited on Jan 28. We had a lengthy conversation about what and why I wanted what I did. We were getting rid of a small shower stall and garden tub and replacing the garden tub with a large shower stall. Based on our conversation, I was sure he understood what we wanted. When the installers showed up, they had instructions to only replace the small shower stall with a new one the same size. They had no instructions for the tub. The manager was helpful and promised me that they would get me the correct order for the same money. The same salesman came back and took new measurements. He didn't say anything about why he screwed up the first time.

My experience with Bath Fitter went very well. I decided to remodel because of the convenience. Everything was done on one day. That was the number 1 draw because my wife didn’t want a mess in the house. It was very convenient and I'm very satisfied with everything from day 1 to when the service was finished. I had the tub area, walls, ceiling above the tub, shower door and new fixtures done. We made an appointment on a certain date and they were here that day within minutes of the time they said they were going to be here so it went very well. I would recommend them to anybody!

My wife is having a problem climbing over the bathtub so six months ago, we decided to take the bathtub out and put a shower in - that was our first Bath Fitter remodeling. It was a one-man installation team that came to do all those and everything was positive overall. I'd recommend them for their work.

Bath Fitter was absolutely wonderful. I was very happy with them. I like them and I have no complaints. I used them 20 years before and they did such a wonderful job in my master bathroom that when I had a flood in the house where I'm living now, we went through all the phone books to find their phone number. We found them and we called them to do the job. And they did and it's just as lovely now as the first one they did for me, and the first one is still perfect.

I wanted to turn my tub into a shower. They came out here and did the measurements on April and the installation was done at the same month. The salesperson was honest with me. He talked about the price, the measurements and the problems that he encountered. The first thing the installer did was put drop cloths all the way up to the steps to the bathroom and in less than a day he had it all torn out and put back together. I wouldn't have trouble using them again.

My son had used Bath Fitter. I needed to remodel because the bathtub area was pretty bad so I called them up and got the shower area and the tub. When they came in they answered any questions we had and they cleaned up everything after. A week after the installation they called to check if everything was okay.

My wife decided to go with Bath Fitter and we purchased a shower. It's great and I'm clean everyday.

We had Bath Fitters do our master bath a year ago. Great job. Great quality. Fantastic workmanship. We were pleased. Had them come back and do our 2nd bathroom now. Another great job. Different installer this time also. Thank you.

Our experience with Bath Fitter was very pleasurable and we would recommend it.

When Bath Fitter came out to my house, everything was excellent. And so I’ve recommended them already to two people.