Bath Fitter Reviews

I had one bathtub and one shower installed about 2 1/2 years ago by Bath Fitter. The bathtub and shower that we just put into our other house has been about maybe a month or two. I love it! Bath Fitter did an excellent job. Their sales rep is very knowledgeable, easy to contact and very professional while the installers explained and cleaned up everything. We didn't have to do anything. There was not a scrap left anywhere. We're very pleased with it! We've not had any problems with the other one we've had for 2 1/2 years. And Ron **, the one that installed it, you couldn't ask for a better installer. I would definitely recommend them to anybody.

We were at a show when we saw them. We talked to them and we liked what we saw... Bath Fitter installed new walls in our bathroom and a new tub. They were very good, a hundred percent. They were polite. They cleaned up and they were punctual.

I was happy with everything Bath Fitter did. The man that did the work, Ron **, was excellent. He did a great job. It was incredible and great. They are professional. He knew what he was doing.

My experience with Bath Fitter was very good and it was quality and done in half a day.

Bath Fitter replaced my tub and shower sometime in the last two months and I like it so far. They seem to have a good follow-up. Jon, the rep, knows all about his product. He and the installer suggested ways to do it. They put their heads together and came up with the best way to do it and they did it well. If all the other people I dealt with were like them, this world would be a lot better.

My brother got tired of fixing the bathroom for me so he got me Bath Fitter. They did the pipes and new walls and the shower head. I love it! I especially like that you can set your hot water. The little knob in there turns the water to the temperature you want. I just hop in there and it's all nice and hot and warm. I don't have to adjust anything. The Bath Fitter people were very nice. I like them and the installer was a good caulker. He was quick and all by himself. I was impressed.

We had Bath Fitter refitted our second bathroom to make it a shower instead of a bathtub. They did a good job. The sales rep told me what he was doing before he did it and told me what needed to be done. And throughout the whole process, he said if I wanted to look in and if I had any questions to ask them and after that once he finished, he came in and taught me how to maintain the side of the showers and what chemicals to use and other than that. He did a very very good job. Bath Fitter does excellent work and hire the best qualified people to do the job.

My brother had Bath Fitter do his bathroom and we had a tub and tub surround put in last November. I love it. They were great. They were quick and efficient. Some people you don't like to ask questions but they were easy to talk to. It was just a nice experience with no problems and no hassles.

I purchased a shower from Bath Fitter as they have a lifetime warranty. They were here on the dates they said they would be and did exactly what they said they would do. When I called, the receptionist was extremely polite and courteous and the sales representative was extremely thorough and polite, very businesslike and professional. The installer was super. He exceeded expectations. They were prompt. I watched them install it and it's extremely stronger and more durable than anything I could buy off a warehouse, at Lowe's or Home Depot. I would tell anybody that was interested or any future customer about my experience. It's refreshing to see that there's still some in the world that are what they say they are.

Bath Fitter presented well and we went with them. We got their tubs surround and they covered the tub up, and the walls around the tub. The salesperson came out and the guy came out and did the work. He did it all in one day. He put in new faucets... We're happy with the job.

Bath Fitter did what they said they were going to do and did it right and I'm satisfied. They were great.

We had an outdated bathroom and we had seen the Bath Fitter advertisements. We talked to a couple of people that had their on-site kiosk and had them do the shower stall. It was a good experience. They were courteous, friendly and kept their work area clean. They're great.

Bath Fitter team did a good job. I would recommend them to a friend.

My wife had a hard time getting in and out of the old tub we had, so we figured we'd come down and have the Bath Fitter guy look it over and give us a price. It was a very nice experience, they were very great. My wife said the installation team was excellent. They tore it out, cleaned up after themselves, and I came home from work. It was like a new bathroom. It was a good investment to start with and it looks like it's going to last a long time, you know. And I do recommend them to anybody that mentions they're going to have a bathroom done over.

I was pleased with the Bath Fitter team. They did what they had to do and they cleaned up after themselves. I would gladly refer them to someone else.

I went to a Flea Market where Bath Fitter had a display and I had them contact me to redo the bathtub. It's wonderful. Everything was fine and the installation team was in and out in a half a day. It's a good product and I'm very pleased with it.

Bath Fitter did a great job for us. I used to hear the advertisement on radio. We talked to people and some people tried it and liked it so we went ahead and were rewarded for it. They put in a new shower in the basement. It's a beautiful work of art. A gentleman came out and we told him what we wanted and he said he recommended a carpenter to come in and make some operations and then when that was done, a lady came back and the guy came out and installed it. He was late coming in the morning because of the storm but once he came he stayed here to about 9 o'clock at night to finish it up. The people who came were knowledgeable, explained to us what was going on and were polite and clean and gentlemen.

My brother got his bathroom done by Bath Fitter. I liked his and got tired looking at my ugly bathroom so I chose them too. I had the shower part done and installed the tub and the enclosure of the shower because the back part was a mess. I had it done on March 3, 2013, and it took two days. They were good. There was one guy, he was a nice guy, who came and did what he did and cleaned his mess. He knew what he was doing. It was a great experience with him. I love my bathroom. Everybody that's seen it loves it too.

It was a great decision to go with Bath Fitter and I love the bathtub.

I chose Bath Fitter because of the quickness of their work. They were very courteous and very attentive. Everything was excellent. The only problem I had was the cost. It seemed like in the end, the cost was much more than I had initially anticipated because I did upgrade but other than that I was very pleased. They did the job very well. I'm happy with it. It was cleaned all in one day so all is good.

Bath Fitter is very good.

I was at the Huntington Mall and they were saying Bath Fitter was down there. My bathroom was falling apart so I used them, and also had the second one done. I had a leak underneath the bathtub, underneath the house. The Bath Fitter man more or less slide in because the floor has rotten it out and it needed to be changed out. We liked what they did. They are good people, and you don't have to worry about the mess.

We saw Bath Fitter's work at a home show and only two companies here in Columbia do it. I had two bathrooms ripped out and redone, showers, bathtub. The salesman came to the house in October and I had the work done in November. You wouldn't even know they installers were here. They were courteous, knowledgeable, very patient with questions that we thought were important to us but likely were scattered-dumb questions to them but they never let it show. They were a very good team.

I had my bathroom wall where my shower board was before taken down and a new one put up by Bath Fitter. I saw their advertisement on TV and decided to use them when they came out and gave me an estimate. The sales rep came in and talked to me and my fiance about it and went over stuff and showed us the different colored tiles and we picked what we wanted. The installer did a fantastic job. When he got installing, he had put one type of faucet on and we were under the impression we were getting a different one and he went back to the shop to get the right one and put it on there. He didn't ask any questions which I thought was very nice. It was very professional and excellent work.

We were getting ready to sell our house and we just wanted to upgrade our bathroom a little bit and we liked the bathtub at Bath Fitters so we just went that way. Bath Fitter put in a new surround thing... over around our bathtub. They were very knowledgeable and they were very nice and they cleaned up their mess. They've done a fantastic job. They’re excellent.

I needed to change my bathroom because I was kinda sick and I wanted to make sure that I didn't fall in the tub or something like that. And that's the biggest reason I have Bath Fitter changed it. I had my tub taken out and I had a shower put in with the holders on the walls. And that's much better. When they come out they said that they will install it. One day. They came out at about 6:30 here in the morning and at 3 o'clock they were gone and they had done all that work. One fella did all that work. They were great.

We went to visit a friend of ours in a different state and found out about Bath Fitter. We had Bath Fitter do our shower stall and shower doors. We don't have a bathtub, we have a big shower stall. It was about 6-8 months ago. We are loving our shower stall and shower doors so far. Their sales rep was very knowledgeable and seamless. One gentleman from their installation team came in. Did half a day one day and about a half a day the next day and did a great job. Very neat, very clean. It was a wonderful experience.

Their work was quite good. I’d recommend Bath Fitter.

We had 4 other people and they, Bath Fitter, actually had the best price and it looked like the best material. Everything was perfect. You couldn't ask for anything to be any better. They were all great. We recommend it to a lot of people.

Bath Fitter took out my bathtub and put in a shower about a year and a half ago. It was a very good experience, and I'm glad I had it done. They were very nice people. They answered all my questions and cleaned up after themselves. It was a good experience.

I had my shower put in by Bath Fitter between the middle of December or the last of December. Their installation team was very good and knowledgeable. The man who installed my shower was very knowledgeable. He knew what he was doing and he did an excellent job.

The one thing I don’t like about Bath Fitter is when you turn your shower on - at first it’s real cold. You have to wait for the shower to get warm. I’d say it’s worth the price and if you’re in a hurry, you can get that shower in a hurry. You can do things quickly with it. Everything’s on there. I’d recommend it.

One of my neighbors had Bath Fitter do her bathroom, and I went over there - I saw it and liked what I saw so I decided to go with them. The salesperson was very knowledgeable. He showed us everything so I practically knew what I was getting before I got it, so that was a good thing. Then they installed a full bath and a shower. I’ve had it for a month now, and so far I'm loving it! And everyone was really nice.

We're very pleased with Bath Fitter.

The experience with Bath Fitter was mostly positive and good.

We have a rental property and I asked our plumber about a problem we had there. He said he could do it but he said, "Maybe you want to talk to Bath Fitter." I went off on his recommendation. The tub area was done, a new bathtub and the whole area around it. It was some time last year in February. My granddaughter was moving into the townhouse and the tub needed some drastic work done on it so I had it put in just before she moved in. The sales representatives were very knowledgeable. The installation team had mats on the floor and didn't walk on my other carpeting at all, all the way up to the bathroom and they cleaned up. They were very neat, very careful coming in so they didn't mark any walls carrying stuff in. I was very pleased with the work they did. I didn't have to do anything behind them. They seemed to do okay.

I kept thinking I will put in a step-in shower because the condo unit I'm in did not have just a shower - they have two tubs. Then I have become disabled and could not get into a tub. I wanted to take out the tub and put in just a step-in shower so that I could put a stool in there. I had my other two estimates come out and Bath Fitter came out and all the information that they gave me was very professional and informing - with pictures, their presentation and a sit down at the table, go to the book, that was my deciding factor.

Bath Fitter was absolutely excellent. I can't say anything bad. The guy measured it right and it was brought in timely when he said he would be there. I'd recommend it to anybody and I have.

I heard about Bath Fitter through a friend. I was at a friend's house and saw the shower stall they had redone. I loved it and decided to use Bath Fitter. I didn't even check out anyone else. I had the shower redone 3 or 4 months now. They did the walls and the bottom part, the base and all that. I love it! And their people were absolutely very nice, thorough and explained the details. No issues. The installer was very clean. He came in, left clean. You couldn't even tell he'd been there. Very good, I would use them again and I would highly recommend Bath Fitter.

We just purchased a home and it needed redoing and we went to the home show and found Bath Fitter there. We went with them as they were less money. We redid the shower and liked that it was a solid piece instead of putting it together. The sales rep and installer were great. He was informative and friendly and it rained so he couldn't work there. The weather had changed and it cracked and he got another one to us. It was 2 days or so later and then the caulking was out. We called them and they were right on it and fixed it so we were real pleased with them. They were efficient, friendly, knowledgeable and professional.

Bath Fitter performed outstandingly. They came back when I had a small issue and didn't charge me anything extra. They clearly knew what they were doing and they did a great job.

I chose Bath Fitter because they had the lifetime warranty and they stand behind everything. I have a bathtub and I wanted a walk-in shower and I absolutely love it. The sales representative described what it was made out of and went through everything and I was able to pick out what type of walls I wanted and my fixtures. The installation team was wonderful. I didn't even know when they left that they have been in here. They do mats in the hallways and the doors into the bathroom and they cleaned up. It was immaculate when they left. I'm extremely pleased that I did it.

I've learned about Bath Fitter down in Elyria Mall, a midway mall. I've always wanted to have my bathroom remodeled, the tub taken out, 'cause I have a problem getting in and out. So Bath Fitter made it up so far from my shower, up so far from the floor that I can walk into it better. And I really, really, really like it. It's helped me a lot because otherwise it would be very hard for me to get in and out. I can't get in a tub because I could not get up if I got into a tub. I have a problem and I have MS so it's hard for me to do things sometimes. They really did a good job. So I can't say no more about it except I love it. It really helps me a lot. They did such a good job 'cause they didn't put it up too high and I can lift my foot and get into it better.

Both of our bathrooms were leaking and in need of repair and so we went with BathFitter because we felt that it is a cost effective way to get the work done. They were very easy to get in touch with and were very efficient. We had the same person for both showers come out and show us what our options are. They were very good about making it work for our budget and very, very easy to get along with both the salesperson, the office staff and the installer.

I had the tub done with Bath Fitter. I saw it on TV and I've seen it in the paper. It was a wonderful experience, a combination of the people I dealt with and the quality of work. They were perfect. Everything was very well done from the salesperson to the individual who installed. It was a very excellent experience.

About five years ago we had this same bathroom originally done by Bath Fitter. A floor cracked on so we decided to replace it. This was the second time Bath Fitter remodeled our bathroom. I had a poor experience with them. I didn’t like their salesperson’s attitude and the price was high but I needed to fix the bathroom. The installation team also brought the wrong door for the shower so they had to come back to replace the door. It took them about 2 weeks to bring back the right door. I would not use them again.

I needed a bathroom remodel and heard about Bath Fitter on TV. I didn't want to do a whole rebuilt remodel and time was a very big factor. I work full time and I didn't want to sit two weeks off from work. The sales rep was very good and explained everything. I didn't make the decision that same day. It took a while for me to make a decision and then I called them back. Everything went fine with the installation. The staff showed me everything he was doing and he did a good job. It was painless. I've had a lot of remodeling done over the years and it was good, not a bad mess. He cleaned up everything and I'm enjoying the new shower.

Overall, it was a great experience with Bath Fitter and I'm glad that we did it. I'd recommend them to a friend.

I was at a coliseum when they had an exhibit there over about 3 months ago. I talked to a lady who was there and told her that I was working on a bathroom now - I already talked with Re-Bath. She said that she would love to have someone just come in and see what they could do, so I said that would be fine. And when the rep came, he made such a good offer, and I felt that I had to go with Bath Fitter instead of Re-Bath.

Three months ago, we called in Bath Fitter for a tub addition and we've had nothing but dissatisfaction. They still have yet to finish the work. They don't return calls and there is no follow up with customer concerns. We just heard from them a week ago through a certified letter asking for final payment but will not return our call to address our concerns. I definitely would not recommend them to anyone.

Our experience with Bath Fitter and their team was great. Great customer service. The sales guy came in and talked to us and the installation guy who did it was unbelievable. They did an excellent job. Everything was really good!!

We've been thinking about remodeling our bathroom because it was getting impossible to clean and I found Bath Fitter on the internet. I had a shower put in. When they did it, they made it a little bit larger than the old one. Were impressed with the salesman. And the installer did a very good job also. If I had to do it over again, I'd do it the same way.

Bath Fitter did a very good job in remodeling our bathroom. It was nice and beautiful. The people I dealt with were fine. The guy who did the measuring came in and was there for maybe 30- 45 minutes. And then when the guy came to install, he was clean and put the tarps down so he wouldn't get anything on the floor.

We had our bathroom downstairs remodeled about 2 or 3 years ago. I heard about Bath Fitter from a neighbor and decided to have them do it. The sales representative and the delivery team were very good. They showed us everything. I certainly would recommend Bath Fitter to friends.

We were thinking about remodeling our bathroom for quite a while and we finally had Bath Fitter do the job. We happened to see them in various advertisements and we knew someone who had used Bath Fitter before so we decided to try the company. It was a fine experience.

Bath Fitter remodeled our bathroom in a reasonable price and a quick amount of time. They were my choice because I always see them in commercials and in flyers and coupons that come in the mail. So when one of the tiles fell off while I was taking a shower, I decided to contact them and have them do the whole shower area and the floor. We got everything done and the bathtub was the first thing they did. The Bath Fitter team was really good. The guy was neat. There was a lot of work and he was here all day, but he cleaned up after he left. We had a professional and quick experience with Bath Fitter.

The experience with Bath Fitter was very good. I'm 96 years old, handicapped, and I had a bathtub which I could not get in - I needed to install a shower. I had heard about Bath Fitter and thought that was a good idea, and that's what I went with. I would recommend it to anyone. The people were courteous, clean and efficient. I couldn't ask for better service. I'm satisfied with the results so I'm happy!

My wife and I are very pleased with the fantastic and professional job that Bath Fitter did to our bathroom. The sales rep was very descriptive, and he told me exactly what was going to happen and he was very accurate. They were great. They have the best product and you can't beat their warranty. I would definitely recommend them to a friend. In fact, I've done that at least two or three times already.

They put on one of the flat tubs. The experience with the installers was all right. They were nice and knowledgeable and cleaned up after themselves. We've been satisfied.

We had the bathtub covered and the surrounding tile because it was green. The salesman could have been more thorough because after I’ve made a deposit with Bath Fitter, I found another store that just happened to pop up in front of me that had a much larger selection of tiles, surround. I would have gone with them had I seen it first. The Bath Fitter tiles were very dated looking. It’s shiny and looks like an artificial tile although it certainly was an improvement over the original 40 years ago. Very few people use a high, shiny tile anymore. The only difference is they enlarged the tile. It’s a 10-inch tile with an attractive, narrow tile within it that looks like it had been inserted. But nevertheless, it still is acrylic looking. But the other organization had a tile on the wall that was variegated and flat finished and it looks more like the real tile that you could get in a tile company. That bothered me. To the point where I even considered calling and having my $700 deposit perhaps returned. I didn’t really want to do that.

It was my dad that heard about Bath Fitter. He looked them up online. I decided to go with them as they were the original company that came up with the product and it's manufactured in the US. This was my first Bath Fitter remodel. I had the tub done. Another one was placed right over it. I'm very satisfied with the end results.

I was at a tradeshow when I saw Bath Fitter. I wanted to have my tub and walls done, so I signed the contract that night. The installer’s name was Terence. He was alone and was extraordinarily good. Bath Fitter certainly did what I expected. It took 6 hours to finish the job. It’s a shame they’re not called Kitchen Fitter.

I used Bath Fitter before and hired them again for a rental property. The sales representative was very good and informative. They did fine. They were clean, neat and to the point.

I saw Bath Fitter’s vans in the neighborhood and contacted them for a bathtub. The installer took 3-4 hrs to finish it, and it met my expectations. It was a pretty good experience.

My experience with Bath Fitter has been excellent.

I contacted Bath Fitter to take a tub/shower out and put in a shower. The job was done, and in only one day. We gained extra space in the shower. The service people were very good. I would give the overall experience 5 stars. My hat is off to Jim ** and the service people who did such a outstanding job.

I went to a home show from Jacksonville and saw Bath Fitter. I had them install a bathtub. The sales representative failed. He did all the measurements and they were all wrong. It was only good because they had to come back, redo the measurements and get different stuff. I’m satisfied with that, though we haven’t actually used the bathtub yet.

I am very pleased with the bathroom remodeling job that Bath Fitter did for me. The people I spoke and dealt with were very efficient, quick and thorough. It was a good experience and I'm happy with the results.

There needed to be something done to our bathroom and we went to a show and decided we'd do that with Bath Fitter. We enclosed it. Everything was fine with the sales representative and the installation team. They were knowledgeable, helpful and cleaned up after themselves. They did an excellent job.

We got the shower. We saw Bath Fitter on TV and we’ve only used them once. The sales rep was great. He was on time and did his job. The installer did everything, didn’t bother anybody, and cleaned up everything - even some of it that wasn’t his fault. There was nothing left. Everything is great! You can’t ask for more than that. We’ve already recommended Bath Fitter to our next-door neighbor.

We had Bath Fitter come in and do the walls of one of our bathrooms 2 years ago and we really liked the results, so we decided that instead of waiting until there was a problem with the tile in the second bathroom, we will go ahead and be proactive and have them do that one too. The Bath Fitter team was always very nice, very respectful of our home. They were great. When they came in to do the installation, they put down drop cloths the whole way, from the front door to the bathroom. It was very well done. Bath Fitter is a wonderful company! They made my bathroom look so much better!

I received a Bath Fitter coupon in the mail and thought that it was time to remodel my bathroom. So I decided to do it and have them do the shower and a tub. Everything went fine. The reps were knowledgeable and were very good. Very SATISFIED.

I see Bath Fitter and their truck when I drive around, so when it was time to remodel my 30-year old bathroom, I decided to contact them. I had them convert my tub to a shower. My interaction with the Bath Fitter people went very well. Sales rep explained everything twice and install team cleaned up after themselves. They came on time and did professional work.

I had them install the bathtub and the enclosure with the glass doors. They did a good job. It has been a good experience for me.

What a great company and experience. I just had a bathroom tub remover and a walk in shower installed by the Columbia branch. The installer arrived by 7am and never stopped until the whole process was over. His name was Don and he proved to be a very competent and professional worker. He placed mats everywhere and as he work, he was constantly cleaning up behind himself. The finished product look better than I had hoped for and I am very satisfied and would recommend the company to anyone thinking about a remodel.

Seeing advertisements everywhere - TV, magazines… we decided to have Bath Fitter do two bathtubs. The installer did a very good job. We wouldn’t have anybody else do it. We had a very special circumstance. We had sunken tubs and had gotten some really high estimates from people that wanted to help us out and put regular tubs in there. Bath Fitter came in with a very elegant and very simple solution to the problem, and much cheaper. They are able to solve what I considered a major problem. It worked out real well. Our neighborhood’s full of these sunken tubs and the houses are 40+ years old. If anybody asks, they can come in and look.

Bath Fitter remodeled my bathtub 3 years ago. I’m very satisfied that I recommended Bath Fitter to a friend.

We were at a fair here in town and Bath Fitter had a booth. We decided to remodel our bathroom and did the tub. We love the installation guy. He was great and cleaned everything up. We were very happy with him altogether. And we like the finished work so much we got the other tub done in the other room. Beautiful, affordable, and easy to clean. Great company! I’d recommend Bath Fitter.

I own some rental property and needed a bathtub. I saw Bath Fitter through advertisements on television and seeing it on vehicles so I called them. I’m satisfied with what they did. It was overall a good experience.

I saw Bath Fitter at a barbecue contest in Lake City. We decided to remodel our bathroom so we got their services. The salesman and installation team did a very good job. It has met our expectations.

My bathroom had a flood and I decided to go with Bath Fitter. The sales representatives were courteous. They answered the questions that I asked and asked if I had any more, so I was very much pleased. The installer was good - he was very courteous and helpful. They meet my expectations and I was really proud. As soon as I could, I told my family and friends. Everybody that comes in the house comes in to see the bathroom. Maybe them coming to see my bathroom will make them want to get one.

The Bath Fitter people couldn’t have been nicer to work with - everybody from the salesman to the manager to the installer. I had a tub turned into a shower. We moved my father who’s disabled and we needed for him to be able to get into the shower. They pulled out the old tub and did the shower all in one day which was the selling point to me, because my father being disabled cannot maneuver around all this construction. It is happily gorgeous! It was just an absolutely excellent experience!

I love what Bath Fitter did. I recommend them.

We got a value pack coupon from Bath Fitter. I had an old tub that was too high for me to climb in and out of, so I decided to retrofit that into a shower. We invited a salesman to the home and he was very low key, not pushy, answered all our questions and very helpful. He was great. The installer was done in a day. It was a full day’s work but they started on it around 9:00, got done around 4:00, so PERFECT! I tried to feed him at lunchtime. He said, “No. I’m just going to keep on working. If I stop and eat, I don’t go back to work.” Very diligent and wonderful! And I’m very much satisfied with the result. It was an excellent situation all around. I’ve talked to people about them.

I decided to replace my bathtub, and saw Bath Fitter’s ad in the newspaper. The installer was just one man and was very nice. He was very careful and very tidy. He had to do some readjusting on the wall, but there wasn’t a scrap of anything left behind. He worked probably for 2 hours. He was great! And the bathtub is WONDERFUL. I was very pleased.

We had the tub and wall remodeled. They came around 8 o’clock and finished at 3 or 4. We’re very happy with the work. The sales representative and installation team were completely fine. It was a very good experience. I even showed my sister because she’s interested in doing one of her bathrooms and she liked it also.

I decided to have a bathroom and shower remodeled and saw Bath Fitter on the internet. The sales representative was very helpful, courteous and informative - so was the installation team. It took about one day. The clean up was PERFECT! It’s been a good experience. I got what I wanted and it was all done in a time frame that they agreed to.

The finished product didn’t meet my expectation. They did it in one day but they have to come back and redo it. Water was pouring in the bottom. It was easy to get the situation handled when I called. The overall experience was fine. I’ve had no problem.

I had the bathtub remodeled by Bath Fitter. The work took about 2 - 3 ½ hours. Initial contact with the sales representative was very good. The installer guy was quick and quicker than I thought. He was courteous and cleaned up well. I would recommend them to somebody that needed their bathroom remodeled. Quick and painless experience.

Bath Fitter has been here for a long time and we had previous work done by them 10 or 15 years ago. This time we had the bathtub taken right out and a full walk-in shower put in because we’re both worried about getting very elderly quicker than I thought we would. They got here at 7:30 in the morning and were gone at noontime. It was beautiful… Two of them were here and I never saw two guys work like they did… It was teamwork. Each one knew what the other one’s job was and they just started right out and then I had to have a separate plumber at a certain hour. He came right at that hour whenever it was and he did what he needed to do and then left. I was very pleased. It was well organized. I love it!

I’ve heard about Bath Fitter through everybody. I had the whole bathroom remodeled and it met my expectations. The sales rep answered all my questions and the installers were clean and courteous. It took most of the day for them to finish the work. They were very gracious and informative. They were very nice people.

We decided to fix our bathroom because it was leaking and we need it to stop. We didn’t have any choice. Bath Fitter redid the whole inside of the shower. They didn’t take any walls out, it wasn’t restyled. They centered the drain and the showerhead. It’s wonderful! That poor guy, bless his heart, worked for 3 days. He was absolutely fantastic and such a nice guy! I He never got a drop of anything on anything. The only thing we didn’t like was the price which I’m sure everybody feels that way. Other than that, it was great. We have a wonderful shower now, and water comes out of it. I’m thankful to have a new shower and it doesn’t leak. I would recommend them to anyone.

We would recommend Bath Fitter. We were very satisfied with it.

We had a bathtub removed and a shower put in. We’re very satisfied and happy. I only have one complaint - the corner shelves that they put in. I’m short, just a hair over 5 feet and I have no place to prop my leg up. When I shave my legs, it’s too high. I didn’t call them because I didn’t think it was anything they could do anything about. I guess that’s the standard place they put it. But the experience with them was very good. The installer did a good job.

Recently had one of our baths refitted to a shower, seat, handrails, and other niceties. We are completely satisfied with the the installation, cleanup and value. Jim **, Sales Consultant, Jon **, Installer, were very professional in their work, cleanup and promptness. Jim explained the procedures to be used, options, and work schedules. I was very impressed with Jon's ability to adjust on the fly when we found that our house contains steel that was not expected. Jon made the necessary adjustment and the project was completed on time.

There was a shower that was broken, and the bathrooms were old and needed to be upgraded so we called Bath Fitter. The installer was courteous and cleaned up after the work. It was a very good experience.

The Bath Fitter people were good. They were professional. But we did call them last week and haven’t heard back from them.

I saw Bath Fitter from a house fair convention. I decided to go with them since it was a lot cheaper than having the whole bathroom remodeled and I really needed to resurface my bathtub. The installation team did an excellent job. It has been about 6 months, and the bathtub is doing really well. I really love it! They were great and I already have recommended Bath Fitter.

We had to have our shower done so we got Bath Fitter’s service. We went with them because they were cheaper compared to others. Everything was fine from the sales rep, and the installer was real good.

I had Bath Fitter redo my shower-tub area. The sales representative and installation team were very accommodating and answered all the questions I had. The finished product met my expectations.

We had them put in the tub, surround and the shower thing. They sure did meet our expectations - they more than did. The installers were very courteous and cleaned up well. I didn’t even know they were there after they were gone.

Bath Fitters of Erie, PA, TOP OF OUR LIST. We got an estimate about 9 months ago, liked the proposal, but couldn't decide on how much we wanted to replace. The presentation and proposal were a deal, and we felt no pressure. We thought it over for two days; calling and decided to wait for a later date. The receptionist was pleasant as sales rep, and suggested we call back when we were ready, making a note we were still in their file. Thanking us. Well here we are the day of remodel, they arrived on time just as courteous, being careful with coming in and out, as we had a snowfall during the night. They worked diligently; no noise, no odor, no problem. Done by 2:30. We are sooo pleased and would be happy to recommend BATH FITTERS OF ERIE, PA. Thank you, Bath Fitters of Erie, PA.

We had such a good experience with Bath Fitter so we gave them a call a second time to do a bathroom downstairs from scratch. And it all started literally from having to get new fixtures to match the kind that were on the sink. It cost almost as much putting the shower as we just made the whole basement a bathroom but it was something we wanted. They had everything done in one day. They literally come in, tear out, have the plumber come in, and then put in the enclosure and stuff. They had a little problem with the fixture but they called in another guy and had that going. It was great!

I saw Bath Fitter at the Illinois State Fair. They had a showplace right there and so did a lot of other places but the person that was presenting it did a better job. They had a gentleman call us back after we had given our name there. He came by from Saint Louis, sat down and went over every single part of it. We had remodeled our other bathroom, our larger bathroom, ourselves so we knew what questions to ask. We knew we didn’t want to do it again ourselves.

On November 22, 2013 Rob **, your installer, came to our home to install our tub liner, tub surround and ceiling. This young man was a pleasure to have in our home, and his work ethics were a great representation of your company. If all of your installers are reflective of Rob, you are one lucky company. Rob was hard working. I don't think he ever took a break, and was conscientious to a fault about cleaning up after himself. His detail to his workmanship was the best I have seen in a long time.

We needed our tub area to be redone and then saw Bath Fitter from their TV ads. They meet up to our expectations. There were a couple of items that we had to get repaired but they were very courteous, quick, clean and fair in getting an item that was the original order by me. They were very accommodating. The main job was under a day and then they had to come back and replace a piece. For some reason, it was the only piece that didn’t get ordered so they had to come back another day and put that in. And that was like an hour job so it’s not long. I was present during the installation. We are very satisfied with the job that Bath Fitter did for us. They were very professional and customer oriented to work with. It would have been nice if they got my orders straight right from the beginning but they fixed it.

I’m the father of the person that runs that Bath Fitter. It upgraded this house. It’s the best thing in this house. It’s great! The people that came and installed the Bath Fitter unit were just 100% perfect.

We had been to an art fair and Bath Fitter had a booth set up outside. We had been looking at Onyx and comparing that to having a job built full tiles, and we didn’t really want to go through all that hassle, time and mess with the tile. So we decided to check the company out. The sales rep was very professional. We liked him. And the installers were amazing! They were very careful not to mess up our new wood floors or any of that. Although it was far from inexpensive, we feel it was worth the money we’re very much satisfied.

My experience with Bath Fitter was real good. I enjoy it. I’m happy with what they did.

I had a wonderful experience with Bath Fitter. The reason I got my walk-in shower was I was fixing to have a complete knee replacement and when the man came to talk to me about it, I told him it was just about 2 weeks while I was going to the hospital. He said “Oh wonderful, I will just put on here that this medically needs to be done really quick.” So they came the next week. One man came and he put in my shower. It took him about a day and a half but it’s beautiful.

We heard about Bath Fitter through TV advertisement. We had them convert the tub to a walk-in shower. The sales reps were knowledgeable and courteous while the installation team was very, very good and did a good job. We are enjoying the walk-in shower. I think that as far as coming to the house, talking to us, giving us the list of options we had and they would be there and get it done all in one day, that’s a lot of work. But they got it all done and I was very impressed. I had to go back to work and meet with my husband so when we got back and came home, they had it finished.

I have the "older" system and water kept on getting between the liner and the tub. I had a technician come out to fix it 3 times over the course of 3 years. This time the store manager came out the same day that I called in to assess the issue and he will be replacing the old tub with a newer system free of charge.

The Bath Fitter sales guy who sold it to us and came out was awesome. Apparently first time ever in their history of doing it they actually had a tub that leaked and it fell through my ceiling. I had an upstairs/downstairs house. The first time they called because we didn’t know it had a leak yet, I just praised them because they were awesome. The thing I’m disappointed about now is it just seems to have taken them a little longer to get back. They’ve always fixed it, but this time it was “We will return the call.” Well then I had to return the call. Then now they kept telling us the manager Matt would contact me. I’ve never heard from Matt. But I will say the positive is the sheetrock guy has contacted us. But nobody has called about this one leak yet. I thought “Well this is a lot of money. I’ve had one leak and now nobody’s even checking on me.”

I got Bath Fitter's service about a month and a half ago. The sales rep was excellent. Everything was just fine. I have already recommended them to someone.

They took out the tub and put the shower in. It went great. It was a hundred percent. The installer said that he’d be here at 7 and he was here at 7. And whenever he came in and looked, he said, “I’d be done by lunch time” and sure enough, he was. He was just as nice as could be, took care of things, put down the things and walked on everything just like it was his own place.

The previous owners of our house installed a bath fitter system. I don't like cover-ups so it is not something I would ever choose to do. I do understand the convenience of having your bathroom remodeled in one day but it is not worth the expense and the headaches to follow. Apparently my install of the tub liner and wall surround was completed BEFORE their "lifetime" warranty. For the THIRD time over the course of 3 years, I had to pay the service fee of $50+tax for them to come out to relieve the large amount of water that has leaked between the liner and tub. I am not a happy customer and I have warned many to never use bath fitter because of the problems I have been having.

I’m 91 years old and my right knee hurt me… I can’t lift my leg up high enough to step over in the bathtub. And I was scared I was gonna fall so that’s why I had my bathroom remodeled. They put in a shower. I like everything they did. The people were real nice.

We had complete shower/tub enclosure done (11/8/13) and found long scratch on wall and black marks (14) on unit. Made appointment to fix and was cancelled by vendor and rescheduled. Came out 2nd time (11/18/13) and only removed black marks. Asked why didn't take care of scratch and stated they only have 1 buffer. I needed to reschedule yet again. Called location and made complaint about having to reschedule at Bath Fitter's convenience.

It was 16 days from start to finish to remove a tub and install the shower. It started with the employee leaving the job half done and they broke the ceiling and there was a waiting time the new one to be installed. And this was put in for my wife who has ALS, so this was not a good memory let me tell you with Bath Fitter. The safety bars were installed in the wrong place and had to be relocated. The shower looks okay now.

We talked to a Bath Fitter rep at a home show and that’s how we first heard about them. We always wanted our bathroom different so we decided it was a good time to have it done. It was done 6 months ago. It was all great. They did an excellent job.

My brother used Bath Fitter so I went with them. They remodeled my bathroom about 3 months ago. They were efficient, friendly and professional. It was a very good experience.

The house is like 31 years old and its bath tub was getting really old and dingy... We needed a new one. It was our first bathroom remodel with Bath Fitter. When the sales representative came, he was pretty thorough and helped us out in picking what we wanted and then we started really, really good. I was mostly impressed with the person that put the bathroom in. He was nonstop and very, very good. He really did an excellent work. I forgot his name but they ought to give him a raise. Installation when they put it in and the way they carried themselves as far as working and the whole process was wonderful. They did very well.

I’ve seen Bath Fitter at the fair. I have been planning on remodeling the bathroom. I just had the old tiles pulled out and new tiles put in. This was my first Bath Fitter remodel. The interaction with them was all good. They were totally professional in their work from the time they gave me the bid until the time they left.

We did both bathrooms and it was leaking down the basement. There was something wrong with the shower and so we just kept on using it until we found the leak and then we saw Bath Fitter at the fair so we decided to have them come out and give us a quote. All of them were absolutely great especially the sales guy. They were straight up, honest. They went above and beyond to make us happy. We did both bathrooms and so that was a little bit off - they gave us the better surround instead of the cheaper one. We’re just a hundred percent pleased with the overall experience!

I’ve been thinking about remodeling the bathroom for a long time. I had redone the tub surround a few years ago and that was just in plain white. I wanted a tile pattern and Re-Bath wouldn’t do it without tearing the whole thing out, starting over and doing the whole bath. And Bath Fitter was willing to work with me with what we had. I had a tub surround, a wainscoting done and a coved ceiling put in. They did quite a bit for me. We did it about 3 months ago. They were great. They were super in every way out from start to finish.

Installation was done in about 4 hours! The first thing Colin did was layout tarps to protect our carpet. He completed the work efficiently and left the bathroom clean and tidy. Very professional service and we're very happy with our result.

We got two replacement showers in July/August. It’s our first Bath Fitter remodel. They did what they said they were going to. It got delayed by a day because they had some other projects going on. They brought somebody in from way back east to do the job because their guys were busy. It didn’t affect us any. We had a bathroom. They did one at a time and it didn’t trouble us at all. It’s everything that they advertised.

We had our old tub refitted with a molded one and it worked out beautifully. The salesperson and the actual installer were both professional and courteous, and the workmanship is outstanding.

I first heard about Bath Fitter on TV. We wanted a new bath. This was our first remodel and we had this done 3 or 4 months ago. We got rid of the tub. The sales representative and installation team were very good, courteous and knowledgeable. The installation team cleaned up afterwards. The experience was great!

We've seen Bath Fitter when we walked through the mall and spoken to them. We had a tub taken out and a shower put in. With the shower, it had all new surround and glass doors put in. It was our first Bath Fitter remodel and we have that done first of July. My experience with the sales rep and the installation team was fine. I'd recommend them to anybody.

A couple months ago, I was looking at having our bathtub re-glazed and was curious about how much a liner would cost so I contacted this company through their website. They forwarded my number (unfortunately I gave them my cell phone number) to the local company; they called and gave me a rough idea but wanted to send someone out to give me an accurate price. The cost was more than what we can afford right now but I told them I would keep them in mind for the future. I started getting phone calls from the local company 1-2 times per week to see if I had changed my mind but they finally stopped after I asked them to. Then I started getting phone calls from a Pennsylvania number asking to set up a home estimate. I told them several times that I was not interested and to please stop calling but it has not made a difference, I still get calls about once a week. I no longer answer that number because talking to them does not make any difference.

Bath Fitter was at the home garden show that we went to. They got my name, called us, and sent someone out. The quote was about half of what the previous place was and we decided to go ahead and do it. We had looked at another place about a year before and the quote they gave us was much higher so we decided not to do it then.

We had Bath Fitter do our shower 5 months ago. It was our first Bath Fitter remodel. We've been thinking about remodeling our bathroom for quite a while and had some problems with our shower. We didn't do too much research but figured it was going to be less expensive than putting in real tile. We spoke with the sales guy when we walked by them in the mall. He was pretty helpful and accommodating. The installation was fine. However I did feel what the sales guy did was a little confusing because the first time we discussed the price, we were talking about a certain set of options and it will be more to do something else or add this to that and then talk about another price.

I want to express my extreme satisfaction about an installer whom has totally earned my respect. I do not know his last name or know him personally but he is such an advocate for Bath Fitter he made me a believer. He was punctual, hardworking, extremely organized, demonstrated professionalism about handling himself before a customer, wonderful customer service skills. It is very important to me to let you know all this things about Mr. Colin. He has been working with your company for nearly 18 years.

I had Bath Fitter come over for my tub last fall. The people from Bath Fitter were very good and did an excellent job. It’s just an excellent experience. I will recommend them to friends.

We were having a lot of issues with the shower that we had leaking. I’m not really happy about that. When they originally came in, they did a wonderful job. It’s like $7000 for a shower and it was supposed to be a lifetime warranty. Right after they installed it, we called back and complained that when we step around the drainage, there’s a lot of creaking and cracking. They came back and the guy stuck up some kind of filler in there, silicone or something to stop it squeaking. And it helped a lot.

We remodeled our bathroom because we were selling our house. We had the bathtub and shower area redone. Sales went pretty smooth. We knew what we wanted to do and knew that we needed to limit the funds as much as possible. So there wasn’t much of an opportunity to upsell us anything that we weren’t looking for.

I’m very satisfied with my tub. It was over May 30th when we had it installed, and everything - the sales rep and the installation team - was fine. I’d say they’d done a great job. They explained everything to me that they were going to do. They’d done it. I’m real satisfied with the job. I have no complaints about anything.

We contacted Bath Fitter since we had used our bathroom years and years before and it was just really needing updating. I think the sales rep and the installation team were very professional. Excellent service. Highly recommended!

It was this past summer when I decided to contact Bath Fitter. I’ve heard about it from time to time. When I was out at the mall, I would see them. But then a neighbor up the street had it and she was well pleased with it and told me and that prompted me to go ahead and do it.

I needed to get the bathroom done quickly as we only have one. I knew I could do painting, toilet, vanity and floor myself in a day but what to do about the dated bath tub and old surround? The plumbers I called wanted almost $900 just to replace and upgrade the shower/tub fixtures and pipes. If a contractor were to do everything including replace the shower/tub then $8,000-$10,000 was quoted and no facilities for 7-13 days. I was told Bath Fitter was expensive. Not so much.

Our bathtub was repaired this morning, thanks to Bathfitter. It looks like new and I am completely satisfied.

I was at a home show and saw the stuff and I saw what Bath Fitter had to offer over there at the home show, then we talked to somebody there. The sales representative and the installation team were top-notch. There’s a saleslady there from Bath Fitter; with the exception of the finance company, they were great. Bath Fitter gave us easy arranged installment and fair price.

They showed up on time and worked until they finished. There was no mess for me to clean up and I am thrilled with my new shower.

It was time to remodel our 20 or 25 year old bathroom. I know a friend of ours had recommended Bath Fitter and the local salesman whom he called set up an appointment and we went from there. The salesman was professional and he gave us all the information we needed to make the decision. And the installation was great. I mean it was 2 days in and out and they cleaned up all their mess and didn’t have any problems. I’d give Bath Fitter the highest rating, 5 stars. I find them fast, efficient and no hassle.

Doug was very good with the install and answered all my questions. He didn't even mind my children bugging him. I would recommend Bath Fitter to anyone.

My husband got a brochure at a home show regarding Bath Fitter. We had heard of them before but he picked up the brochure and we were in need of a new bathroom because ours is very old. They did our shower about 3 months ago. The initial meeting was a bit long. It could have been a little shorter but it was very informative. They were very polite and very nice and very thorough and yes, everything was good. Very professional, very courteous, very nice and has great product.

I saw advertisements on TV plus when I went to the home show that day, Bath Fitter and several others were there. Bath Fitter answered our call immediately. I just had one of the companies call me and the home show was in March and they just called me that late, that many months later to see what I wanted. Bath Fitter is very prompt. We had a new shower put in and the bathtub taken out and that was in, I believe, April. Our experience with the installation team was fantastic. He was absolutely great. No problems whatsoever.

My wife heard about Bath Fitter from her sister who had her tub done. We got the full bathroom, one piece with the walls and the tub acrylic. It’s been about 6 months ago. Everything has been great since then, no problems at all. The sales representative was good. He seemed like he knew everything and understood what he was trying to sell us. And he took the time to answer any question we had. The guy who came out to install was amazing. Now, we’ve had a lot of construction in the past 5 months in our house and this guy was the best. He was very understanding, went above and beyond, did a fantastic job, and left not a single trace of a mess, nothing. I couldn’t ask for any better. I would recommend them, and I have recommended them to other people. They will come over to my house and ask, “Who did your bath?” And I’d tell them, “Bath Fitter.” We got what we paid for and I’m very happy!

We’ve lived in our house for 43 years and I had remodeled the bathroom twice over that time. We were at the shopping center and saw one of Bath Fitter’s displays and stopped and talked to a gentleman there. We went ahead and had him come out and look at our situation and really liked it. So then we went ahead and had it done. It’s been a couple of years ago that they put the tub and the surrounding and we noticed that there were some cracks in the corner of the tub. I called them and they were here the next day, looked at it and came in and put a new surround on top of the old one, no questions asked. It’s been great. Then we had them come back and they put in a new vanity and sink and closet and a wainscot behind the toilet. It really looks nice. We’ve been very happy with our experience with Bath Fitter.

We practically did everything in two houses that we own so we had everything completely done in both rooms. Bath Fitter actually started on one back in February and then the other one was completed in April. I couldn’t ask for a better group of people from the sales all the way to the installation and everything, so everything worked out great.

I chose them because of their reputation and their warranty. They did three bathrooms. I had two tubs and one shower but I had one tub removed and a shower put in. I’m very satisfied with the work done by Bath Fitter. They are very professional, very thorough and quick.

We saw Bath Fitter at the mall. They had a display out there. We like the one that was there and purchased the full shower. It was a very good experience and we recommended them to a neighbor who also just bought one too right after we did. We like it! We’re very happy and well satisfied with it!

I saw Bath Fitter’s booth at a town and country fair. Through its reputation and recommendations from other people, we purchased a tub from them. The installation team was very knowledgeable. They cleaned up after themselves after they finished the project. We had no problem with them at all. Very professional, very thorough. The guy that came in was very good. Bath Fitter did an excellent job!

Bath Fitter of Erie removed my old bathtub and replaced it with a new shower. I am extremely impressed with the quality of the materials and the professionalism of the workers. Compared with other estimates that I got, Bath Fitter's price was quite reasonable, and I'm still amazed that the install only took one day (other estimates were from 3-5 days). I would highly recommend Bath Fitter of Erie!!

There were a few people in town that had gotten Bath Fitter. We got a shower. We chose them because of word of mouth. The installation guy was efficient and clean. They were very courteous. It was a good relationship.

We purchased a bathtub. The installation guy was clean and efficient. I’m very happy with the job that they did. But they really messed up the credit card thing that they were supposed to have. And they just couldn’t fix it and we didn’t get what we were supposed to get and they could not rectify that. And that’s the only thing I’m unhappy about.

I think it was at some mall in Des Moines that we first heard about Bath Fitter. We like what we heard so we chose them. We bought a tub with a surround shower, the whole combo. They were great. No problem with them at all. Overall, it was a great experience.

I heard about Bath Fitter from the TV. It’s the only one I checked. The other one was We Fix or whatever and it doesn’t come in a big piece like Bath Fitter does. The tub and shower were both done. They were great. They did an efficient job. They were very good, no issues at all.

Well, after many attempts to get a hold of someone at Bath Fitter we were finally able to get the president of the local Bath Fitter to come to the house to see the ongoing issue with the shower stall. He admitted that there is a problem with what they made to fit the space and will have to look into what options they have to make it right. He was in on a Wednesday and told me that he would have an answer for me that Friday. Well, that was three weeks ago! Here we go again, getting the runaround from Bath Fitter! I am sick and tired of companies that tell you one thing, make promises and never follow through. They have my money from the original install so why should they have to worry about me now? An absolute joke!

I guess I heard about Bath Fitter on television. I had the whole bathroom done. The sales rep was good. The guy that put it in was okay. I couldn’t understand why he didn’t put any towel racks in and I didn’t catch any of that until they were gone. Basically, it was okay. It was good.

I was very pleased with the gentleman that we called at Bath Fitter to come and talk to us and sell us the product. We had some issues and the first guy that put it in said, “It doesn’t fit exactly the way I would want mine to fit.” He said, “I’m going to want to take it back.” It took a little extra on it but that was awesome, the fact that he could have left it with the whole gap in it but he just said, “I wouldn’t want mine to do that.” I mean, it had already taken an extra couple of weeks, I think. That’s fine. That was the best part right there.

The bathroom was horrible so I decided I’d have it remodeled. I saw Bath Fitter on the TV and one of my girlfriends had it done so I went with them. Interactions with the rep and the installation team were great. They were nice and they were courteous and they were on time and they were just pleasant. It was worth doing.

It’s a good experience! I guess I saw Bath Fitter on a home show. We had a new shower put in. We put in a new toilet. We put in new floors and a new cabinet. I also had a good experience with the sales rep and the installers.

I think we first saw Bath Fitter on TV probably. We have a neighbor, too, that we had found out that they had gotten something from them about five or six years ago and we talked to them about it a little bit. And she was happy with her stuff. And then when the representative came to talk to us, we were impressed with him. We got a tub with a shower. We had to get the smaller tub because of the way the bathroom was built before. They had to do a little addition. On the left side, there is a sink and then a closet. And because of the way the closet was built into the other tub, they had to put a little addition onto the closet and we had to get a smaller tub. But my husband just said to me a few days ago, “Why does it seem like it’s easier to take a bath than it used to be?” And I don’t know whether it’s because we didn’t get a shower door.

The experience with Bath Fitter was great. I never really thought about going with another one. That was the only one we ever called. I have no complaints. I am happy about it. I just wish it wasn’t so expensive but I am pleased with the job that they’ve done. I first heard about Bath Fitter on TV, got the tub-shower combination. The gentleman that installed it was fantastic. You wouldn’t even know that the installation guy was there. He cleaned up his mess from one day to the next. It was very nice. I couldn’t believe he’d done it in two days. It was excellent! I would recommend them.

Bath Fitters Valparaiso, Indiana installed my shower 1996 with a lifetime warranty. Several months ago the shower drain started to leak. After two initial calls to 1-800-4533-6471, a man came to my house. He applied silicone at the shower floor/drain interface. I waited 24 hours before using the shower. It still leaked. I called every week or two for the two months. My last call for repair was a month ago. I received a very abrupt "we don't have time". Now I have loose floor tile and mold. The floor tile is an embarrassment and the mold is affecting my COPD. I feel that Bath Fitters is taking advantage of me, an 81 year old senior citizen.

Bath Fitter replaced our bathroom shower and added glass sliding doors two years ago. Last week, in the middle of the night while sleeping there was a loud crash, thinking someone was breaking into our home only to discover it was the glass sliding door in the bathroom. It shattered into pieces all over the bathroom. Thank God no one was in the bathroom or shower. I contacted Bath Fitter twice and have not had a response yet.

Bath Fitter did an excellent job and I was real satisfied. We had seen them in an expo show, a customer show. They put the cover over the tub. I chose them because they just happened to drop down the price to a range where I could do it. I’m very satisfied with the job. It looks good and I’d recommend it to other people.

I was at the Dover Mall and they had Bath Fitter there. I chose them because it was going to take two days to do it. I purchased a shower. The installer was a good guy. He really did everything to please me. I was very pleased with Bath Fitter. I’m fussy and Greg did everything I wanted him to do.

I first heard about Bath Fitter through advertising. I had a shower done. They were very professional and courteous. They came back and fixed up a couple of problems. They were excellent.

Actually, I was in the mall and I walked by the guy that had this bath and all that and I was talking to him about it. And I got to know about Bath Fitter through there and made an appointment and had the showers put in. I purchased two, a full shower and a half shower. I chose them as they were there and they gave me the best deal. I didn’t have a problem with the installation. He did his job. He cleaned up after himself and took everything with him. I didn’t have to dispose of anything and he left a nice job. I’m very happy with it!

I'm very, very satisfied with Bath Fitter. They did an excellent job. My husband first talked with them at a Pilot Mountain function where they were set up. We had them put a handheld shower and a seat in it. We just liked them and what they say they would do, and what they did and what he showed us and we're satisfied with them. The installation guy who came to the house was very nice and very professional. I would recommend Bath Fitter highly. We’ve been extremely satisfied. It’s exactly what we wanted and they made sure that it was what we wanted and it was done like we wanted.

I learned about Bath Fitter through the local TV show and the home show. The other companies I called, they were just trying to give me a price over the phone without coming to look at the work. Bath Fitter came out and looked at the work and gave me a price. And that’s what it was. The installation guy was very professional about asking for the address of the house, professional about entering the house, professional about doing his work. Just all-around professional. It’s outstanding. Can’t complain.

I had a great experience with Bath Fitter. I chose to go with them because of the price that they offered at the time, and I told them what I wanted to get done and I guess it was more convenient at the time.

I learned about Bath Fitter through advertisement and men’s magazine, and I would say that they’re professional, courteous, and attentive. Honestly, they’re the only ones who I’m aware of that will come in and take a shower out and put a new one in. I suppose we could have gone to other places, but I don’t know. Maybe we were just in too much of a hurry to research other options. In the end, I got two showers from them.

The concept is great - reasonable price, fast completion. The "look" is plastic but you can dress it up with nice floor tile and make it alright. So why am I so disappointed? It's because every time we asked them a question, they gave us a kind, courteous, knowledgeable answer that turned out to be completely misleading. They told us with certainty that we could tile over existing floor tile, and when we tried, no one would touch the job! The worst was the day they came to install the tub and shower wall. Several people at Bath Fitters told us we could install crown molding in advance and still have the Bath Fitter wall go floor to ceiling. The man came to install the Bath Fitter wall and said "no way!"

I just checked around and I guess the quickness in which Bath Fitter can get my bathroom put back together was why I picked them. I think they’re a professional place and they got a lot of good products. Unfortunately, a lot of people don’t know how good they are.

I would describe my experience with Bath Fitter as being the best decision we’ve made. We’ve been meaning to update our bathrooms for a while. At first, I thought maybe we could just put something over the existing tubs but we couldn’t because they were fiberglass. Lowe’s didn’t install tubs and I didn’t want a cast iron tub. And then we saw Bath Fitter on the television.

Bath Fitter was referred to us by people who used it before and were satisfied. So that’s why we chose them - reputation.

I purchased both tub and shower from Bath Fitter. I’m not sure where I heard about them, but probably on television or online. We were in a hurry because my husband was leaving for Alaska. They basically were quick and it’s something that we’ve been wanting to do - the bathroom. It was a very good experience.

I saw Bath Fitter on TV. I also had heard good things about them and I wanted to try them. When the guy came around here, I think his name was Joe, he came here and talked to me. He’s a good seller. I purchased a shower. My experience was great with them. It was great from beginning to the end. I would recommend them.

We got a tub which has a shower head in it. That’s the biggest reason we got it. We just bought a house and it needed a lot of remodeling. It had an old cast iron tub in there and it was in fine condition, but they had no shower in there and no way to put one in there. They just have some kind of craft board up there for the ceramics in the bathtub and I’m like if we use that at all, that’s never going to hold up. I saw on Bath Fitters the way they surrounded the tub and everything. And I thought, “Oh, my God, this is perfect because that can be the window too” so it really won me over. We went ahead and decided when the guy came that day that that’s what we wanted to do. But then we just had to wait a while because we waited until we got into the house because this is just our guest bathroom. It’s probably been about a month when they came and put it in.

I’ve seen Bath Fitter in the mall and found it was cheaper so I purchased a tub. I had my tile done in my bath and I didn’t want to take them out. The experience was good. They did a great job!

I purchased a shower. It was a fantastic experience. Everything about them was AA, spot on, perfect. In fact, the installer found the problem with the first one and would not install until we got a new one. They’d gone above and beyond and even threw in a couple of extra stuff for us.

My brother-in-law had it installed quite a few years back. We got a shower. It used to be a tub so it’s a conversion from a tub to a shower. I liked the fact that it was acrylic. We just wanted to change the tub into a shower, and we decided to go with Bath Fitter. They’ve been around for a while. The installer was very good. It was absolutely a fine experience.

I’ve seen Bath Fitter’s office and went and inquired about their product. I liked it better than the other and it was less expensive. I bought the shower. The young man was very, very professional. I’m a retired installer myself so I know. I was very impressed with the cleanliness and professionalism. He was very good. I’m very, very satisfied except for one small detail. My wife is handicapped and they put in handicap grab bars which I understand all about them, but they’re chrome and they’re slippery. I went to the company and asked them to change them out. But I haven’t heard from them since. Of course, I know they’re moving in a location so I’m assuming they’re very, very busy tied up there. But I would sure like to ask them something done with the grab bars because they’re just not satisfactory. The chrome is slippery for her. She can’t hang on to them in the shower. And I would like to have them change that. So, less chrome and more of the grip surface on them.

I purchased a shower 2 months ago. My brother had done his so I also chose Bath Fitter. I’ve got no complaints on it. They just come out and it looks good. The installers also left the area clean. I recommend them.

Did Bath Fitter ever impress me with their professional attitude and conduct. They arrived on time and in 8 hours completed the job, which included removing cast iron tub and marble walls including sheet rock and replacing with plywood, replacing all fixtures from floor up, then installing new base and walls. Took time and made sure finish caulking was done properly. Only 1 man did all this and it all has a lifetime warranty.

We had one done and we moved to a condo, and we didn’t like that. So we moved to the home one. Now, we had both our bathrooms done here so it’s our third one. All three of them have been taken the tub out and replaced with the shower unit. The installers were wonderful all the way around. We were very pleased with them. We’ve passed the word on to many people that if they need it done, they’re the ones to go to.

My wife told me about Bath Fitter. We chose them because we have a lot of people who would tell us they were okay. We chose the combo. That is, they’ve put in a new tub and they fixed the shower. We’re pleased with the service. The installation was clean and efficient. I’d say they were very concerned and very up to date and very well trained.

Actually two friends of mine had something done by Bath Fitter and recommended them. I got my tub done in one bathroom and my shower done in the other. They were here at the end of July. The installation team was absolutely clean and efficient. They were very meticulous in their job. They did extra work for me by putting in vanities and sink tops at the same time. They did a beautiful job and I was happy with everything they did.

I think I just found Bath Fitter through the Yellow Pages on the phone book and I might as well call them. My bathroom was getting older. I got a shower. The installation team was clean and efficient. They were real helpful and respectful. I couldn’t ask for anybody to do it better. I’m very satisfied. I would recommend them to anyone looking to remodel their bathroom.

A month ago we decided it’s time to remodel the bathroom and install a shower. We were going to do it ourselves then we thought maybe we’d better not. We don’t know that much about it. We saw a Bath Fitter advertisement or something so I thought we’ll have a Bath Fitter rep come in and tell us about it anyway. He might give us some ideas on what to do and how to do it. So we kind of just used him as a guinea pig, I guess, and try to do it ourselves. And then we decided it’s a little bigger job than we wanted to do. So we just went ahead and hired him. But I tore out the bathroom myself to save a little money. So we put him on hold for I think three weeks after we made the purchase. We told him we were ready and so they scheduled it for the following week. He came over and did it and he did great.

We’ve used Bath Fitter before. They’ve always got those flyers for the $500 off. I purchased the bathtub and shower liner or surround from them a couple of months ago. The installer team was efficient and clean. I do find that their sales reps are a little bit hard-sell people. Having dealt with them both in a different place and here, their salespeople are really aggressive. But overall, we like the products. It’s what we expected. Their installation people here was better than the previous one. Management made sure we were happy, so that was great!!

We decided to remodel the bathroom and replace the shower. Our bathroom was getting a little older and the door wasn’t working at all. The sliding door was falling off the track all the time. I couldn’t do anything with it. So I figured I’d get it redone. And the shower isn’t working good, things like that. I saw Bath Fitter in the Yellow Pages or on the newspaper and called them. The sales rep was pretty knowledgeable, courteous and professional. The guy that put it in did a good job.

I needed to remodel my bathroom and Bath Fitter had the best price and time that it was going to take. I had it done in the end of June. They did everything very well and very quickly. They did what they said they were going to do. They did it very quickly and efficiently. There’s only one thing that I was surprised at. It’s just that I thought it would have a little more pizazz than it does. It’s really pretty plain Jane, pretty vanilla. Overall, the experience with BathFitter was fine.

My husband has home therapy and the therapist that was working here said that she had been in homes where they had theirs done by BathFitter. And she just always thought that it was real good. And then when we had the man come out here to talk to us and he was telling us about the hospitals that they were doing, I kind of thought, “Well, if it’s good enough for hospitals, it’s good enough for us.”

We decided to do a bathroom remodel for my mother a couple of months ago. It was to change the bathtub into a shower where it’s easier to walk in. So we just looked at different ads and stuff in the paper or in the flyers, things like that and found Bath Fitter. The sales and install teams were very professional and we were pretty happy with them. Bath Fitter met our expectations of the product.

I got in touch with Bath Fitter a month ago when I decided it was time to remodel the bathroom and I just like it to be installed in a day. We had a rough spot in the tub that we couldn’t replace anymore so we had to take it out. The salesman is awesome. The installer did a great job. I’m not sure if I’m 100% satisfied. The only problem is it came out shorter than it was supposed to be size-wise which I’m not really thrilled with. And some of the parts, the poles on the sliding doors are rusting already. We’ve only had it for three weeks or so. But we live at the beach and so that was one of my concerns.