Bath Fitter Reviews

We went to Bath Fitter on a friend's recommendation based on her experience when she had her bathroom done by them. Needless to say our experience has been anything but pleasant, which did not start out that way. We first visited the showroom in our city and was met with a very nice gentleman who showed us the products and options. We then scheduled an appointment for the Sales Rep to come to our home. The Sales Rep was pleasant and walked us through the process. We made the purchase and a few days later the scheduled installation date was made. Because of my sensitivity to adhesives and I am a home based employee, we scheduled the installation for a Friday when I could take time from work and be away from home.

The buying process is the fun part and I think it was enjoyable for my family. We purchased a new tub and tile and it was finished by one man who worked tirelessly throughout the day. So I don't want to argue anything about the product. I had a problem with the installer tightening the drain system so much that we can't get it open to clean. What we discovered is that the service is only as good as the number of installers in the area. In the halton region, there are only a few and head office had no suggestions for us. We can pay for him to unscrew it or we can risk stripping the screw with a large flat head (which we bought just for this). Hopefully this gets fixed soon because it’s our main bathroom and we've had to figure out who will shower in the morning vs night, so that we don't overflow the tub, for 8 days now.

We've been planning to fix the house up to get ready to sell, and we wanted to replace the tub in the master bedroom, so we contacted Bath Fitter, and they've been very good. The salesman was very friendly. He seemed to express interest in what we wanted and what he could do for us. He took the measurements and the deal was signed. Then they came in and did the job and everything was done satisfactorily. However, after dealing with the sales guy, he came back in one time and the concern that he had for getting the job done, he went from salesman to another type of mood. It just wasn't the same. But we were pleased with the job that was done. They did by what they contracted to do, and were happy with that.

Everything went well. The guy that installed it was quick, efficient, and easy to talk to and ask questions from. He didn't seem like he was irritated with any kind of questions I asked. You really get what you pay for. I had a good experience with Bath Fitter.

I was trying to rent the apartment and needed to remodel. I didn't know of any other company that does that so I went with Bath Fitter. It was my first remodeling experience and it was very good but I think the product is a little pricey. Another thing the bathtub is very fragile. I didn't really expect it to be as fragile as it is. You have to be very careful with what you put and what you do in it especially when you have tenants. Even though I went over with them on what to do and what not to do, they still ended up putting Drano in the bathtub.

Bath Fitter was recommended to us by a a designer we had. Last fall, we bought a tub and wall liner from them. Everything came out fine and exactly what we wanted.

We had friends that had recently used Bath Fitter and were satisfied with the work. We had issues with some leaks and we just wanted to clear up that area, and not really redo the whole bathroom. So that's why we gravitated towards Bath Fitter. We purchased the shower and the tub right before the Christmas holidays. The sales rep came one night to give us a demonstration. He was great and had all his information. He answered all the questions, demonstrated what the material was, how it was used, how it was applied, and what we expected. So there were no surprises come the day of the install.

Bath Fitter put in a new bathtub last year Oct 31st or sometime in the beginning of Nov and I am satisfied with it. The sales rep was sweet and nice. He explained how long it's going to be installed.

I called Bath Fitter and inquired. They came around, gave me an estimate, and let me know more about them. They’re very nice people. The job was done well. I called them back to get some work done in my apartment, and that was very good as well though I had a few minor things go wrong. They had to take the tub out again because it was cracked around the drain the second day that I saw it. I called them right away and they came over and made an appointment to fix the problem.

My husband is 81 and I'm 80, so we decided that we needed something like the bathtub one of the neighbors had put in by Bath Fitter because we had a bathtub which was hard to get in and out of. We purchased the bathtub 4 months ago. Their sales representative was very nice and we had no problems with him. The gentleman that put it in was also very nice. He went in early in the morning, worked through the day, and got it finished. Then some other man came out and approved what he had done. We're very pleased with it. The only problem I had with the bathtub is that I did find it a little slippery when you're showering or washing your hair. But we have the grab bars, so I hold on closely to these. I also got a bath mat and put it down. The Bath Fitter people were very nice to us.

I was very satisfied with the bathtub I purchased from Bath Fitter. I saw them, they came over and talked to me, and I didn’t have to look for anybody else. Everything just went well with them.

Bath Fitter got it all done in one day and didn't leave a mess left behind. They're pretty good. I got no complaints.

Bath Fitter removed the old tub and replaced it with a shower. The technician was very pleasant and installed the shower in two days. At completion he reviewed the cleaning instructions, and advised me how to operate the shower heads and door. I am very satisfied with Bath Fitter.

We purchased a tub a from Bath Fitter about 8 months ago. We decided to give them a try after I talked to a salesman at the mall. The reps came and explained to me what they were going to do and they measured everything out. Next thing I know, a guy is calling me to tell me he was coming to install it in. That went well. We're very pleased with it. We don't have any problems and have no regrets about getting it.

Bath Fitter was the best deal that I was able to get and the experience was very satisfactory. I got a shower from them last December. The sales representatives were very professional, fast working, and not overselling while the installation team was absolutely amazing, very quick and neat.

My bathroom needed serious updating. I purchased a shower, glass doors and a corner shelf 6 months ago. All the people at Bath Fitter were all good. It was convenient working with this company.

From the first day the salesman entered our home until the final day when our new bathroom was installed we had a great experience! Every person my wife and I had to deal with from Bath Fitters was nothing short of polite and professional. I could not be happier with the completed product. Our bathroom looks great. Our installer made sure the job was perfect and we were satisfied which we were. The installer made sure he protected our hard wood floors and when the job was done and he left you would have never known our bathroom was installed that day. Our home was spotless!! I would recommend Bath Fitter to anyone who is looking for quality work.

Where I used to live in Spartanburg-Greenville area I had Bath Fitter to install a tub and shower unit in my house there. I had them install a tub and shower unit, as well as a corner unit with shelves and a handle on the back side like a pull-up handle. I was very pleased with the work done - it was very professional. The installer was a nice and good young fellow. He covered up stuff, put stuff down, didn't wreck anything, and didn't mess anything up. He did a great job.

The technician was wonderful but he had to come back as he didn't have the proper fit of the tub. The original order had the wrong tub fit. It wasn't for my home that I live in, it's for a rental property, so it was an inconvenience for me to have to go back and forth not having everything there the first day. Other than that everything was fine.

Less than a year ago I had Bath Fitter put in a new tub and shower unit (as I couldn't do it myself and it would be cheaper if they did it). I was really impressed with their work. They got it all done within a day and cleaned up before leaving. I'd recommend them to other people.

Four months ago I bought a new tub from Bath Fitter and was very pleased with the young man that put the tub in. He was on time, cleaned up inside and outside. I was real pleased with the salesperson too. He worked with me with the prices and also, I got to talk to the owner of the company. But I wish I could have got maybe a little better rate.

We had bathroom remodeled by Bath Fitter to prevent leaking. Their sales representative was wonderful and they worked on a shower install and put in acrylic tiles which they piled over what already existed. However I had to make appointment with them to fix something because some of their work is coming off. The shower fell off too but they did not show up on the appointments that were set up. It's hard because the whole reason why I ordered them and spent money on them was to prevent leaking but when there was a lot of usage in that shower, it started leaking again.

I could not afford to have a whole new tub so we decided to try them. I called them, told the lady what was going on and she sent me somebody within a couple of days. We ended up buying the shower enclosure and the corner shelf. Purchase was made 8 years ago but I remember the very nice young man who did the installation. His name is Jose and he was excellent. Anyway, just a couple of months ago I had to have them come back to reseal the bottom of the tub because of a little problem. That was the first time I had to call them and they came right away and fixed it.

We had the tub enclosure and two of the walls completed with Bath Fitter. Someone came to my home to do the measurements and explained thoroughly the different products that were available. It was a pleasant experience.

We bought a house. It was an old house so the bathroom was old. I figured to give it a new face. Rebuild it, as opposed to taking everything out. Bath Fitter offered a good price as far as just re-facing, so we went with them. We got a tub with the surrounding shower area and the walls around it, as well as the shelves around the shower, a brushed nickel faucet and a curved shower curtain rod.

We're really satisfied with the work Bath Fitter has done. When the gentleman came to install our shower last spring, I was really surprised he did it in one day all by himself. He was very pleasant, easy to work with, and couldn't have been nicer. He also explained everything he was doing and left a folder with cleaning products that were recommended and I found that very helpful.

Bath Fitter did two bathrooms for us, one with a tub and one with a shower stall. We went with them instead of another company because their product was solid sheet and would give me the watertight integrity I wanted plus they come with a pretty good warranty. We did get what we were after and the experience was great. However we had some things in here we wanted finished up and nobody ever came by again, and nobody ever returned a phone call. So I figured that once they were done with us, that was it. That kind of soured an otherwise great experience.

Our whole house bathroom was in bad shape so we had Bath Fitter install a shower/tub combination. It looks good but a little pricey.

We were retired and preferred a walk-in shower over the bath. Bath Fitter were the first ones that we called, and they gave us a good price so we decided to go with them. We had it done last summer. We also had the full glass doors and a two-layered shelf. The sales representatives and the installers were really great. They were very efficient, on time and completed the job within a good amount of time. They were also very nice and knowledgeable. They answered our questions and worked really well along with us, and didn't make a mess. Our bathroom is nice, clean and roomy which we enjoy very much.

All I can say is we love it. They’re professional bathroom remodelers. No problems whatsoever and we’re happy with it. The person who installed it was the one who made it without any problems. He was excellent.

My first Bath Fitter remodel was an all-around good experience. We only had a bathtub upstairs and they installed the round bathtub shower that I purchased. Installation team was very pleasant and very business-y. The sales representative was very positive as well and did a good job. I'm happy with what they did and with the product so far. We've talked about possibly using them again in our basement. So far, no problems but if there is, I think that'll be interesting to see how the lifetime guarantee will work.

Bath Fitter needs to know that when somebody is badly disabled, they need to work with them, not put in a product that would work for somebody who only had a slight arthritis where they can’t stand that long and they had to sit every once in a while (it just was not doable for me). That way they may be able to better help the next person that comes along who has my same challenges. I wanted to put in a wheelchair shower in my bathroom, just like what I had where I previously lived. The sales rep at Bath Fitter was really good, very nice and helpful, but what they said they were going to do and what they actually did are not exactly the same thing.

I was very happy with Bath Fitter. We have a house built in 1969 and it was time to remodel its bathroom. We saw a Bath Fitter advertisement at the mall and liked that the price was good and they could get it done in one day. We had the tub and shower liner done. The workman was very professional and did an excellent job. He did get it done in one day and cleaned up after himself.

About two years ago, we purchased a shower from Bath Fitter. The sales representative and installer were knowledgeable and explained all questions that we had. They were great.

I bought a tub insert and tub surround from Bath Fitter. The sales representative were knowledgeable and the installation team were straight to the point. They let you know what they needed and how long it will take. I'm satisfied with their work.

We got a bathtub from Bath Fitter and throughout the installation their representatives were nice and their installation team was really quick. I'm pretty happy with the purchase.

I've had my first purchase from Bath Fitter around June last year. My house is 40 years old which needed some repairs in it and Bath Fitter was the only remodeling company I could find at that time. Their employees were really nice. Good company.

Other contractors we have talked to a couple of years before said that it was going to take a week to do our bathroom because the house was a little bit older and it was an older bathroom, and it would take probably two weeks that we would be without a bathroom. A guy from Bath Fitter told me he could do it in two days’ time, and having it done so quickly helped us decide to go with them.

Bath Fitter was great. Everybody was very nice and the kid who installed the system was excellent. It came out beautiful and we love it. However, we had a problem with one half of the glass shower door. It had marks that wouldn't go away so they ordered another door for me. The door that came isn't perfect, but it's better than the other one.

I like the way Bath Fitter looks and I very much like the salesman who came to talk to me. He was not pushy. I've tried to tell him what I want, and he presented the choices. He didn't try to push me into a more expensive product. He was very pleasant to deal with. I did a tub to shower conversion. I also have the glass doors put on and then a shelf unit in one corner and a grab bar. They made a huge mess while they’re working but they cleaned up every scrap of it. They also had a couple of little problems because my bathroom is extremely old and they were able to solve those without any trouble so it went great. And they did it in one day.

I love Bath Fitter. We should have gotten it a long time ago. They've done such a good job and was so kind and quick. They had done it all in a day and left everything spic and span.

We needed the tub at our new home to be remodeled. Bath Fitter offered ease, and their reputation for no destruction was appealing. I got the plain white tub in July, and the sales representative and the installation team did a good job. They were all professional. Bath Fitter is good but it's also so expensive. On a positive note, I'm happy with the tub.

My granddaughter in Kentucky had Bath Fitter before. I called them last year when the upstairs floor started leaking to the downstairs bathroom, and I bought the tub enclosure - the bathtub and shower. During installation, the owner of the company happened to be in town so he came by and we met him. Since our house is an old one, it took them more than a day to do it. But I understand that because we still had the old cast iron tub then. All in all, they were very professional, nice, and they did a clean job. I am very pleased with my experience.

Our bathtub was getting really picky and needed to have some work done on it. We ran into Bath Fitter at a home and garden show in Spokane and decided that's what we want to do. The installer did a really good work. He worked very sufficiently and efficiently. He said it would take him 8 hours and he was done within that time limit. Bath Fitter is a good company and I have recommended them to other people.

It was my first time to remodel with Bath Fitter and it was great. We purchased a shower-tub. The sales rep was very polite, went through all the products, talked to us about our options and was very informative. Even the installer was great. We would recommend Bath Fitter.

I had a shower and tub combination before, but I had a hip replacement, so I decided that I needed a step-in shower with sliding glass doors, rather than trying to climb in the tub. So, I got estimates for it. The Bath Fitter guy that came was great. He had a great personality, and was very knowledgeable. He gave me a good price and explained everything. The guy that came in to install the shower was amazing. He did it in one day. He said, "You can watch me, and I can tell you what I’m doing." It was a good experience and I’m very happy with it.

My brother redid his bathroom with Bath Fitter and I decided to remodel mine too. I am older and it's harder for me to get in and out of the bathtub that was in the house when I bought it. So I purchased a walk-in shower seven months ago. Everyone was great, polite, courteous and professional. They told me what they were doing as they went along and I even recorded it. It took them two days and they cleaned up after themselves. If I ever had my bathroom upstairs redone, I will definitely have them do it.

I had a new home and the sales representative from Bath Fitter gave me a proposal for remodeling my bathroom. I spoke to him a couple of other times and we negotiated a little bit on the price. He's a nice guy and he knew what he was talking about, he's a straight shooter. Dealing with him was a good experience, and he sold me the product. I had two other companies come and look, and because of him I went with Bath Fitter.

I spoke to a couple of people and a contractor who gave me a quote, and they highly recommended Bath Fitter. They did the quote well but they snuck up on me early. They said it was going to be probably a couple of months before they'd get to it but they were very flexible as far as putting the bath install earlier than they had planned to. We got the bath install on a small platform, and we didn't have the tub replaced but instead we took that out altogether and the installer (it was one gentleman by himself, a younger fellow, very personable) put in the old unit itself with the walls and one hand bar and a shelf in the back all the way away from the sprinkler head itself. He installed that all in one shot! The guy was here about five hours and he was able to put it all in. Everything was good and it was a positive experience.

It was a great installation by Bath Fitter and the guys were wonderful and very helpful.

I love my experience with Bath Fitter and I wouldn't have anything else. It's the best shower I've ever had.

We have a wonderful product from Bath Fitter and we're very happy with it. The only thing is we were thrown a little bit by the price. We felt we paid quite a bit of money. We wanted a very good product, and we think we got one. We were shocked that only one man came. We thought, "Gee, how the heck is he going to do all that work, just one man?" But he managed to do it. He was very good, very professional and did a great job.

I called on Bath Fitter for a shower stall with the plastic wrap that is in lead to fit the interior of the bath area. I checked with one or two other companies, but I didn't find any of them to be able to do that particular installation given the price and the material that was used and the design of the installation. But Bath Fitter -- they were ready to go! And true enough, they did a neat and excellent job. The representative lives about one block from where we live and he came over and checked, double-checked, inspected everything and was here to see that the work was done properly. I was pleased with him. The installers were knowledgeable and it's fascinating for me to just stand by and watch them do the work. They are cooperative and they answered all my questions, too. I was satisfied with the results.

We had Bath Fitter come to do all shower stalls in three bathrooms in our house. We had a tub done with the walls as well. I have a two-family home, so on the other side we had the same thing done. In total, there were four bathrooms that haven't been touched since 1970 remodeled by Bath Fitter.

We just bought a house and purchased a shower and a bathtub from Bath Fitter about four months ago. They were very nice and courteous people. I chose to buy from them because I liked the fact that it was a lifetime guarantee; if anything was wrong, they'd come out and fix it.

Excellent. The installer was really good and very dedicated to his job.

It was a delightful experience with Bath Fitter. Mike the mechanical guy did a wonderful and beautiful job with my bathroom. I'm enjoying it everyday and have recommended it to my set of friends. I told Mike if he was in the neighborhood sometimes and he wanted to take a picture of it, he's welcome to do that.

We downsized in September and moved to a smaller and older house. It had a claw foot bath tub and that's what made me decide to remodel our bathroom. I contacted Bath Fitter to do it last October. The sales rep was awesome. However, she didn't follow through. She made it sound was like she would be there letting us know what was going to happen to the room and she didn't. It was still a good experience since the installer was awesome. We love our bathroom now. One thing though is the tub I have right now is narrower than the one we had in my old house. The tub was standard size so it's still totally fine but if I was a heavier person than what I am, I wouldn't be happy. Other than that, everything else is good. It looks good and we're very happy with the actual material, and the way it was installed.

We purchased the whole shower stall from Bath Fitter and whatever else goes with it - the doors, fittings and the fixtures. The sales representative knew his business and the installation guy made sure that he protected everything, covered things so that they didn’t get all super dusty. He was in and out in a day and can’t ask for much more than that. All in all it was a great experience. It was a little more than we wanted to spend but it was totally worth it when it’s guaranteed for life. We have absolutely no complaints.

My son put his knee through the tile and the house is 30 years old so I chose Bath Fitter to remodel the bathroom. That is what they do and because of the advertising I'd seen in the past. I purchased the insert. The only thing was that there was an odor that we didn't anticipate but it disappeared within a couple of days. That might have been told to us. It might have been the glue or something that we used. Other than that, we are pleased with it. The communication system was impressive because one is always being updated on the progress of what's going on.

We had them do one of their installations a few years ago, we were happy with that so we called on them again. Within the last year, we purchased a lining of a shower. Everything was good from sales to installation. We love Bath Fitter. They stand behind their warranties on the older installation. Whenever we had problems, they came and rectified. I would recommend them.

The sales rep came out to the house, showed me the entire Bath Fitter product line, and let me decide on my own what I wanted to get. He was very nice and professional. I purchased the tub surround. The installation guy spent the entire day to do what he needed to do and then he got me to see where I wanted to put the various extras that I had purchased. And when he was finished, he brought me out to show me the finished product and how to take care of it. It was a good experience and I would do it again if I was in the same position. I would recommend Bath Fitter.

Bath Fitter did the work very cleanly, on time, and very well. They did a great job. They do what they offer to you from the start until the end. The person who comes and sells was so honest. He told us what they want, step by step, and I really appreciate it. He explained it very well and they did it exactly as this person explained it to us. I'm so satisfied that I can recommend Bath Fitter to any friend or neighbor.

Called them first time and then they showed up in instant. They worked on the cracked floor of my bathroom and they were done in just a whim. I like how this guys work. Love how they work.

I have a rental house and it was in bad shape so I decided to remodel the bathroom. I purchased the shower and the shower stall. The sales rep was very informative and clear about the details. I am very satisfied with Bath Fitter.

Everything went well. Got it all done in one day, and it's lovely.

I've seen Bath Fitter's works and found them pretty so I purchased a tub from them before Christmas as I wanted to have it installed before my kids arrive. I love the customer service! The sales representatives were wonderful. The installation team were also wonderful even if the first one that they tried to install didn't fit and had to be broken up to take it out. When they finally have put this thing in, a leak in a neighbor's apartment downstairs showed up. We called customer service and a guy was sent to fix it. Everybody was nice. Even with the mistakes with the first one, they were still very nice and accommodating. Whatever mess they made, they cleaned it up. The result was the best thing I have ever seen.

I went online for free consultation for bath renovation. I was contacted by my local Bath Fitter office and had a free estimate done. I had Master bath renovated according to my preference and installer did great installation. Had a scratch on the panel which was visible so he talked to his boss and he told me that they will provide column that would cover the damage. I agreed and he followed this through. Now guest bathroom. I had ordered removal of bath tub and installed tray. After it got shipped to him he called and schedule - that was done too. After the curing time I used that bathroom and found out that tray is not inclined correctly and water puddles in the center area and don't drain as it should.

I needed to have something done with my bathroom and ran into Bath Fitter at State Fair in Iowa where they had a display. I talked to them and liked what I saw. I had a representative come out to my house, and we talked some more. After that I went ahead with it. They came out and did a couple of different things. I was very impressed. They installed it in one day. I’m happy with the way it turned out and I have recommended it to a friend of mine right here in the same city I live in and she’s having it done also. I was very pleased with the whole job. They were neat and cleaned up after themselves.

My lady’s having problems getting into the tub and I worry about her slipping and falling. And then I saw the Bath Fitter advertisement on TV and it was kind of good. That led me to pick them actually and I’m glad we did. The sales representative was very good, very knowledgeable, good personality and he ought to be recognized within the company. My lady said the gentleman that came and put the walk-in shower was very pleasant and very polite. Bath Fitter is top-notch outfit and it shows out in the field. I’d recommend it to anybody.

Everything was very good, and if anybody asks me about it I’d tell them how good everything went.

My wife busted the tiles where the soap was and we had a hole. We had Bath Fitter come and it was a one-man show, but he was fantastic. It was more money than what I really wanted to get into, but Bath Fitter did a very good job. I've had other people comment on the appearance and professionality of the job.

They were really nice to work with. Everybody was professional and easy to work with.

We were in the market to get another shower put in because I was going in for surgery and wanted something that I could deal with afterwards. Bath Fitter gave us what we wanted, we basically got what we were looking for and we're very well pleased with it. During the installation they were quiet, cleaned up after themselves, and it didn’t take them very long.

I’m getting older, and I've had a Jacuzzi tub that I could no longer get in and out of, so I needed to make a change. Because Bath Fitter are the ones who’s known for putting in new bathrooms, I figured I’d go with the name and the experience, and I am glad that I did. The salesperson was very pleasant and knowledgeable, any questions I asked, he had the answers to them. He knew exactly what he was doing and what he was talking about. The person who installed the bath tub with shower that I bought was a gentleman. He was very neat, very clean. Nice guy, respectful and friendly.

I am owner of a very small, seasonal cottage near Erie, Pa. and have been going there for weekends and vacation time all my life (62 years). In my time there, the cottage has never had a shower or bath facility, just a sink and commode, very primitive and rustic. It has always been my dream to have a shower there, somehow, for us and for guests, though not sure how or where that install should go. Well last season, the folks at Bath Fitter of Erie made that dream happen! Their sales rep, Ryan **, came out on Sat. of a holiday weekend, mind you, to review the site and explore options.

My bathroom hadn't really changed for about thirty years so I thought it's time to remodel. We had a number of estimates for a walk-in shower, including Bath Fitter, and theirs was higher but we decided to go with them anyway because we thought they would do it better. So we contacted them and the rep we've talked to was professional and answered all our questions. The guy they sent to install it was friendly and did the work good.

Chose Bath Fitter for their pricing. I got their tub covering, wall surround, a grip bar, new faucet, showerhead and controls. Everybody was terrific - the installer and salesman.

I bought a modular home and the shower was a mess - it was replaced. I chose Bath Fitter because of its quality, and the sales representative was very good. I'm very pleased with everything except that it is more expensive than I had anticipated.

Bath Fitter did a fantastic job with the tub - I love it! And the way they did the walls, they did a real good job. They were wonderful. They did everything they said they were gonna do, and I've been recommending them to my friends.

My bathtub was old and crappy and then I had some mold & mildew I needed to get rid off, so I had Bath Fitter put in a new tub, walls, shower and grab bars. Everything went fine. The installation was done in just a few hours. It was fantastic! I'm glad I did it, I enjoy my new tub and shower!

My bathroom was quite old because the house is 50 years old, so I decided to remodel it last October. I didn't call anybody else because I liked the idea that they took care of getting all the permit and they can get it done in one day. Another was for safety reasons since I was dealing with cancer treatments at the time, and I didn't want to mess with a torn up bathroom for a week or more.

My bathroom's getting old so I purchased a walk-in tub and shower. I went with Bath Fitter due to the name and reputation. They were professional.

We had problems with mold and with the vinyl of the tub. We hadn't been able to get it cleaned, so it was just time to actually clean it. The main reason why we chose Bath Fitter is because of the style of the work they do. It's a complete, seamless wrap-around and everything is uniform in size and products. We didn't have any problems with the sales rep and the installation person was professional. He knew what he had to do and took care of things in an effective manner. Bath Fitter is efficient and clean.

Bath Fitter was excellent. I like that they did it all in one day - they didn't have to keep coming back and doing stuff.

Bath Fitter's salesman was great and the man who put in my tub was real tidy and did a really good job. I would recommend them to anybody. It was wonderful.

We had a leakage issue, and chose Bath Fitter because of the speed with which they could do the work as well as the warranty. I also purchased the full bathtub and the piece goes all the way up to the ceiling. The sales representative was very nice, polite, and was clear and detailed about it. The gentleman who came to install was efficient and got the job done quickly. We have recommended the idea of it to other folks. It was a great experience and we would use them again.

In October, when we were ready to do it, we went with Bath Fitter for our tub and bathroom walls. That installer guy was really good but the salesman was full of crap. He said certain things that could be done and they couldn't be done after talking to the installers. It was okay, overall, with them.

Bath Fitter did a fabulous job! My bathroom now looks like a million bucks. I already told some of my associates to see Bath Fitter when they need a bathroom redone.

We lived in our house for 14 years and never done anything to the bathroom. Since I liked the idea of the seamless walls, the one day installation, and lifetime guarantee... I had Bath Fitter do it. The sales guy did a good job and tried to get us what we wanted. The installer was very professional and we had no problems. Very satisfied with Bath Fitter.

My house is old. I then saw Bath Fitter so I called them and said I want somebody to come out and give me an estimate. The person who came was professional and was able to answer all my questions. I bought the bathtub and the installation team was very efficient. The only thing I'm disappointed with is I have less pressure with the showerhead that they put in than what I had with my old one. I was thinking of calling back and saying I'm not happy with it, but I never did. I figured for over $6,000, I shouldn't have to pay extra for another showerhead to have the same pressure of a $25 one.

We had Bath Fitter in Florida and since we had a crack at the bottom of our tub we had the shower installed last summer. The sales representative was very friendly and accommodating, and we had a good time with him. We did not have problems with the guy who installed it. He was also nice. I like my Bath Fitter in Florida and I liked it at home.

We bought a foreclosure house and we had a very pale green, badly-shaped bath tub so we figured we had to remodel our bathroom. So somewhere last August or September, we bought the bathtub and closure from Bath Fitter, which was recommended by the people who did our cabinets. Everybody from this company has been great. We had one gentleman that came and did all the work, and it took him extra time which we knew because he was going into the walls and doing a very thorough job. Bath Fitter is a little pricey but for the quality and a guarantee for life, I was happy with it. And I have nothing but compliments from everybody that has seen it. I highly recommend them.

The condominium I live in is an older building and experiences a lot of leakage going on and water damage so I contacted Bath Fitter. I also wanted to have something that was a little more water impermeable on the walls, at least, to protect the water from getting into the drywall portion of the bathroom. My experience with Bath Fitter has been good. They have quite an organization that does very good planning and it's like a well-run machine. They've got something going there that is commendable considering that there are a whole bunch of other people in this country who can't get their act together. Everybody was great especially the guy who did the actual installation. He was very nice, accommodating, and cordial. I would recommend them.

We got a new bathtub and the stuff that goes up the walls from Bath Fitter. Their sales representatives were wonderful -- explained everything thoroughly to us about the product and what they would do, and answered all our questions. The installers finished the work in one day. Exceptional. We were very satisfied. You don’t always get that when you have some work done, and I appreciate it.

The floor in our shower insert cracked and we needed to put a in new one. Bathroom Fitter has a design with one piece going in. They also looked at the underlying structure, the walls and the floor and made sure that everything was secure and there was no mold or water damage during the process. I liked the thorough approach. I really appreciate the inclusiveness of the remodel. It wasn't just someone coming in and throwing in another insert. They took away my old insert and I didn't have to worry about it. When the last homeowners built the bathroom, they didn't put up any green board behind the insert so Bath Fitter put all that in and they just did a very complete job. That's what I really appreciated about it.

We have been considering Bath Fitter for quite some time because I like their total solution. We got from them the tub enclosure about four months ago. The sales reps were knowledgeable of their products, so it was all positive. The installers were good too. The know what they are doing and they even cleaned up after themselves. All of them were very punctual and the job was very professional.

I had just moved into my house a couple of years ago and the bathroom was one area that needed to be redone. Every part of it had been redone except the bathtub so I thought that was the next step. I was at the Hartville Flea Market, and Bath Fitter had a booth there, so I decided to stop by and hear more about the product. The bathtub itself and the liner didn't have any creases. I liked the seamless aspect of it, so I had someone come over. Two different people came out.

Got my first Bath Fitter stand-up shower around six months ago. One reason that led me to buying the shower was its lifetime warranty. Contacting the sales rep was easy, he gave me detailed product information. He was very good and very knowledgeable. Installation also went well, the only thing the tech didn't do was cleaning up the steps very well on his way out. Other than that, everything went smoothly.

Our bathroom was old and it was at the point where it needed to have something done. The tiles of the shower area got really old and needed some work. We were looking for companies when we ran into the booth of Bath Fitter at the state fair. We got interested because of the quality and what we saw. We talked to them first and then we saw the one-piece tub liner and some of the other things offered there. We know their reputation so we decided to go with them.

To be honest, after all the commotion the other day, the mistake that occurred turned to be in my advantage. If the marble which I had wanted originally would have been too dark in my bathroom. I am retracting my opinion of Bath Fitters and tomorrow they are returning to finish the job they started. So far with the color and pattern on the walls it looks very nice.

I chose Bath Fitter because of the lifetime guarantee for everything. It was through online reviews we learned about them and it was very good overall. It's a little pricey but we factored that in and we just spent a little bit more on a bathtub and we went less elsewhere. So we just averaged it out on the bathroom. Their sales rep was real good and knowledgeable. He had all the brochures for everything. The installation team was very nice.

I was in the middle of rehab and Bath Fitter seemed like an easy way to get it done. It was a little expensive but I went with it. The representative who came sold us on the idea so we purchased the tub, shower and enclosure. The installation guys did a heck of a job and cleaned up. It was a good job and I'm very happy with the finished product.

When we moved here, the tiles and the tub are starting to fall away. The house is old and I had an ugly bathroom so we had Bath Fitter remodel our bathroom. We purchased the tub and the three walls around it about two or three years ago. The sales guy was really nice and explained everything nicely. The guy that put it in was really super nice. He stayed even if it was a bad weather day. When he left, and I had this beautiful tub and bath walls. The only thing that was maybe slightly wrong was my tub comes around and where the shower part is that wall comes out, and then there's just a five-inch piece of wall and then it goes back but the tiles on that fell off. But it wasn't his fault. It was the house and I guess where it had the moisture in the walls way back.

Our bathroom looked old and dingy so we decided it was time to remodel. We saw an advertisement about Bath Fitter and my husband liked it. I had the tub installed with the walls and the one piece unit last October. The sale representatives and installers were all very professional. Overall, a very good experience.

I heard about Bath Fitter through my family and wanted to remodel because of the age of the bathroom and the material. I needed a new tub so we had to do something and purchased the stand up shower, some accessories with the shower. The sales representative was knowledgeable and the installation team was quick, clean, and efficient. I just have issues with the financial part of it now with the company that bought out the loan. They have screwed up everything with the mail and address. Until this day I still haven't received a bill yet from them. They're crying for their money but they haven't sent any bills out. At first the calls were coming from overseas and they just don’t understand that they were sending the bills to the wrong location. Other than that, the experience was great. I would recommend Bath Fitter to other people. I can't push the problems I have with the loan company off of Bath Fitter.

We bought this house a couple years ago, the people before us painted the tub before they sold the house. We didn't know it until after we started using the tub and then all the paint came off. We stripped it off and found out that the tub underneath was blue and we decided that we didn't want to put up with that any longer. Plus, we're probably going to be moving in about 18 months. So we wanted to just go ahead and start getting things fixed up in the house. We knew that it was going to be a major expense so that's why we decided to start with it.

We were hoping to sell this house so we thought of remodeling the bathroom - just the standard bathtub and surround. I didn't like the salesman's attitude. But the installation team was great. It was a worthwhile experience.

In one word, my experience with Bath Fitter was excellent. I'm 75 and I had trouble, and once slipped getting into the old tub plus the drain was rusting out. I thought about putting in grab bars and fixing the shower head and the drain. I didn't even consider another company but Bath Fitter. I had questions with the Bath Fitter sales guy about these walk-in tubs with the door on them. I asked him if you sat there while the thing drained, and he said "yes." I also asked for the cost of one of those items. The sales representative was excellent.

Bath Fitters did contact us again and offered grab bars as a solution for our complaint about the unsteadiness we felt. I thought they would help because all we had before was a windowsill to hold on to. I do appreciate the bars at no cost to us.

My experience with Bath Fitter was very good. Everything went well. The only thing I don't like is it took longer than expected to get once you order it - seemed like it was a very long time between the time I signed the papers until they actually came and did it.

I recently had knee replacement and got to thinking that it would be easier to go into a walk-in shower than it would be to try to get into a tub that has a shower. I have used Bath Fitter once before and was satisfied with the work, so it was an easy choice to choose them again. All of their people were very professional. Everything was done in one day and I was very pleased with the outcome.

The quality of it reminds me of a trailer. Also, the glue that they used still smells and we had it done months ago. I would never use them again.

I purchased an insert and a wall last October. The sales representative I talked to was good. After I talked to her, I spoke to a customizer who knew who she was and had good things to say about her. They were all good.

We purchased a new bathtub and wall back in October. The Bath Fitter sales representative was very good, very informative. Good salesman. The installation team was good too. They were on time and fast. We're very satisfied with the work.

My bathtub was old so I got a new bathtub. The sales representative was very pleasant and polite. The installer was also very nice but there was some problem. I didn't get my bathroom finished in a day. I know things come up, I was very understanding of the situation, but I wasn’t really happy. I had to wait more than a day. Half was done one day and he had to come back the next day. Of course, I had to go out for shower… but overall I got through it and I would recommend them.

Ordered a Kohler Comfort Height Toilet from Bath fitter Copiague, NY. Installed Gerber elongated toilet instead. It claimed the toilet is in backorder. I am fine with it since it cost the same as told. However, it came with wrong size toilet seat. Technician promised that it will be replaced on Monday. Never showed up. Called Bath fitter to find out the delivery status, the person said it will be delivered on Wednesday between 8:30am and 11:00am. Got a call that the delivery will be postponed again. Not very reliable.

We live in an old farmhouse and we're going through a large renovation process. There were two different times we used Bath Fitter. The bathtub was done first then second time the wall application, sinks in both bathrooms, upstairs and down about four months ago. The sales representative was very good. My problems came with the individual on the second time - the one who sold us the project.

Our issues have been addressed and the repairs have been completed. We are confident that any new issues will be righted in a more timely and concerned way in the future.

We had Bath Fitter do our bathroom downstairs prior to this latest remodel. Our bathrooms have lots of tiles and we wanted to have them re-grouted. Our most recent remodel was done last November. Bill, the sales representative, was really nice. He came down for a second time and talked with us, and told us all that we needed to know. He was very helpful. I would recommend them.

There’s a gentleman that I met at the flea market-type thing in a barn sale. He had a booth, and I saw and took the information of Bath Fitter from there. So when my tub cracked and was not repairable, I decided to go with Bath Fitter. They were all very professional. They answered my questions very thoroughly. The people that installed it made sure we understand. They knew their stuff.

We had two toilets put in a while back and the people that installed the toilets did some damage to the tub. We thought it was time to maybe get it sprayed. So we got a hold of Bath Fitter, got a new bath liner and all new hardware and shower. We purchased it on September 1 and they didn't install it until the middle of October, so I had to wait two months and a half. The salesman did pretty well, though he was kind of busy. We spent most of the time with the person who did the measuring and the actual person who did the installation. They did an excellent job. I had a good experience with Bath Fitter.

We decided to purchase the shower around October. The sales representative was very pleasant and answered all the questions. I couldn't believe how one guy installed it, but he did. We had an old cast iron tub that he had to break up. He was so clean it was ridiculous. It took two days to put it in, and when he left on the first night, he had all his tools lined up so beautifully. The whole experience was very good.

I remodeled my bathroom because I needed something safer for me. I've heard of Bath Fitter before and liked the products during a fair back in the summer. We looked at them and then they showed us what they have available. We chose and waited on the products to be designed for our bathroom. They came out in October and installed everything for us. The sales representative was nice and knowledgeable with what he does. He showed us everything and recommended some things. I told him what I needed and he made the recommendation, and we decided what we were gonna do and everything. He helped with all the paperwork. I'm satisfied with everything.

I decided to remodel my bathroom since it's very old and outdated - it hasn't been updated in 20 years. I purchased a tub and surround. So far, I'm very satisfied. I had a very good experience with Bath Fitter. From the salesman to the people who came to measure and do the installation, they were all wonderful, personable, easy to talk to, and made sure that I understood everything that was going to happen and then did happen. The quality of work, the timeliness of the installation, the installer himself who showed me how to clean and maintain everything and who to call if I had any issues were all good. I have recommended Bath Fitter to my friends.

I’ve been remodeling the house gradually since I’ve owned it, and the bathroom was the next room. I chose Bath Fitter because of the guarantee. Seemed like a good quality product and the one day installation was important to me. I purchased a tub and a shower. The two sales representatives I dealt with were both very cordial and personable people. When I found out what the price was during the visit with the first salesperson, and I had to think about it, he was visibly disappointed and it temporarily changed his whole attitude towards the sales process to a negative way. He quickly overcame that but I didn’t feel that was the way to approach it when you throw a number in the thousands at somebody and they have no idea what it’s going to cost.

I knew my bathroom needed a new look and I plan on selling the house in a couple years anyway so it was time to remodel my bathroom. I chose Bath Fitter because a couple of my co-workers had used Bath Fitter six years ago, and I went to their house and it still looked beautiful. So I said, "Well, maybe this is something I need to do." I got the shower install and bath and everything worked out fine. The sales rep was very nice and explained everything in detail. Even when I told him that I was just gonna think about it, he didn't get upset or mad. The people who did the installation were really nice, too. They answered any questions that I had and explained everything that they were gonna do, and how long they would be there. It was just really smooth the whole time that they were here. Bath Fitter was just great. I would use them again if I ever I needed them.

We had a wonderful experience with Bath Fitter. We had a very small bathroom and it had some issues that we had to work out. The person that put it in for us did a really good job, went over and above trying to work out those issues. Also, we had to change our mind several times from what we started with. We changed our mind three times because we picked out the wrong things to work, and we were just overwhelmed. But every time, they worked right along with us and allowed us to change. And we are really happy with the finished product. It was a good experience. The company was very business-like and their main focus was to make sure we were happy.

My bathroom was disgusting, so I had to get it done. I went with Bath Fitter because I found out that they would take care of any problems. Like if there was any plumbing problems, they would have taken care of that before they put the unit on top of it. And that if there's any problems for a lifetime they would take care of it. I didn't want to just get somebody to cover up my tile or cover up the tub. In that case, you could have just had somebody spray it to make it look nice or go to Home Depot and get stuff. You wanted somebody to make sure that if there was any problems, that somebody would be able to have the knowledge to take care of it then instead of just patching it. I got from them a shower stall, a complete tub and the walls and all that, so it's two separate bathrooms.

We had our bathroom remodeled by Bath Fitter because it looked so easy and just one day. We purchased a bathtub and glass doors. Their sales representative was great, suggesting things and telling me what was available, and very friendly. He also referred to other people on my block that had already had it done that I wasn't aware of. The installation guy got it done within eight hours, and I barely knew he was here. I'm happy with the result. It's been a couple of months and I still smile every time I walk past the bathroom. It looks so nice.

We re-did our shower less than a year ago because the tile was leaking. The sales representative and installation team were fine.

It was a fabulous experience with Bath Fitter. We chose them because it’s the name I was familiar with and to be truthful, nobody else replied to our request. We purchased a bathtub and surrounding shower months ago. Sales rep was very nice, very good, knew what he was doing, and we were pleased with what we got. Installation team came in, took out all the old stuff, put in the new, and were gone. The guy that put it in was very knowledgeable, very helpful and did a great job. Everybody that’s seen it thinks it’s wonderful.

We needed to remodel and had the money so we contacted Bath Fitter. We had our tub covered and the walls around our tub about three months ago. Their sales representative was really nice. The guy that talked to us and did the measurements as well as the guy that did the actual work were both really nice.

Our bathroom leaked and we couldn't use it. We chose Bath Fitter and purchased a shower stall. This was done in September. The sales representative was very good. He was very clear and explained everything. Those who came to do the installation were very good too. This was a very complicated job because of where the shower is, yet they did a wonderful job. The entire experience has been excellent.

I called Bath Fitter to get an estimate. I've already gotten two other estimates to redo my bathrooms and they were in the $40,000 range. Bath Fitter’s came in under 10 and I have two functioning bathrooms, so it was a no-brainer that I went with them. So far, I'm very, very happy with everything. It was probably a quarter of the price that would have caused me to redo my whole bathroom. And my other appliances, and the actual tiles on the walls were all in good shape. It’s just that the bathtubs and the showers had seen better days because we've had them for years and years. So remodeling was the perfect option for us because our actual bathrooms were good and just needed to replace the showers and the tubs in both bathrooms.

At the time Bath Fitter was giving a $500 discount and I thought I would try it and see. The sales representative and installation team were very good. I had the representative come back for the second time and had the same salesman, so it was nice. I love the work that's been done. It's expensive but still looks nice. I've had the shower done probably five years ago and it still looks as nice as the day I put it in.

I purchased a new tub surround from Bath Fitter. Everything went fine with the sales representative and everything went well with the installation team. One of the highlights about my experience is Bath Fitter give $100 to somebody that recommended them. I recommended my daughter. She and her husband had work done.

We purchased a walk-in shower from Bath Fitter this past fall because of the short amount of time it took for them to remodel, and the fact that it's a unit made specifically for the space that we have and also, because of the product that we saw that they had available. Their sales representative was very polite and very personable. The installation person was delightful - really, really good. He left the place beautiful. The bathroom was left perfect and clean. Everything worked as promised. They are excellent.

We had Bath Fitter remodel our bathroom so that we could have an easy access shower. We had a very satisfactory experience with the sales rep. Their installation team did a very good job. They cleaned up after themselves and we're very happy.

My only complaint was that we were told it would be done 4 weeks after we signed but it was about 10 weeks. The finished product was well worth the wait!!! The plumber came on Mon, inspector on Tues, and then installer on Wed. All were very professional and extremely neat. Our old shower was moldy and leaking. The new surround looks fantastic and is maintenance free. It sounded like a lot of money but now that it's done it's worth it. I would recommend them highly.

I wanted to remodel my bathroom, and purchased a whole set to stand up with the towel and all that little shower rod - all that stuff, from Bath Fitter. This was done in October. The sales representative was good, very friendly and wasn't too pushy. The installation did a really good job and left the place clean. Overall, it was a pleasant and quick (which I liked) experience.

I had a small crack starting in my bathroom so I decided to remodel and purchased the tub and wall in October from Bath Fitter. The salesperson was great. We didn't have any trouble whatsoever. The installer was also great. He was really nice and polite and cleaned up after.

I bought a shower from Bath Fitter. Everything was great. The sales representative was good. Very thorough, fast measurements, explained everything, and it sounded great. That's why I did go for it. The installation guy was awesome. It went for about eight or nine hours and he did a fantastic job. He did a beautiful job of covering the carpeting and cleaning up after everything was done. He left that shower just spotless. Gave me instructions not to use it for at least 24 hours. I'm very satisfied with the job and with the personnel. They were very good. I really enjoyed it.

Customer Care@ bath fitter.com was the answer to my problem. If you have an issue that is not resolved in a timely manner, do not hesitate to send an email to their site. While everyone hopes that there are no issues, if there are this seems to be the correct course. My issue was resolved the next business day right after the holidays.

I first found out about Bath Fitter at a county fair. We needed to remodel our bathroom so we decided to purchase a tub liner and surrounds from Bath Fitter. This was done back in September. Everything was fine. The sales representative was detailed in the explanation of the product, and had a pretty high level of knowledge. The person who did the installation was very courteous and helpful. Overall, it was very good.

We had an old tub and we wanted to replace it so we contacted Bath Fitter in August. My husband handled everything with Bath Fitter and I think everything was okay. He didn't have any complaints. Although the tub has some coloration. They said if you clean once a week with the product they mentioned, it'd be doing that. But still, there's some discoloration, a kind of bluish out on the back, on the bath floor, bathtub floor. We just bought it recently, so we're gonna call them about it.

We purchased the bath and shower from Bath Fitter because of their record and the references we got from other people. The sales representative was good and the installation team was knowledgeable. They knew what they were doing and we got everything we paid for. We were pleased with our experience.

My husband was having some medical problems that required a bathroom remodel so we purchased Bath Fitter's walk-in shower back in the summer. The experience was great. The sales representative was outstanding and was very detailed in his explanation of the product. He had a pretty high level of knowledge and told me that my husband is a veteran and that Veterans would help pay for the shower. Those who came to install the shower were great too.

Our remodeling project after paying deposit of 50% the total cost instead of starting Monday December 15, 2014 with delays started for plumbing work on Thursday December 18, 2014 and the following day Friday December 19 for acrylic wall installation. On Friday at 9:00 O'clock AM the two technicians started the acrylic wall installation. At 4:00 O'clock one of technicians left and the other tried to finish the job up to 7:30 PM. They scratched the bath shower ceiling recently painted by manipulating the acrylic wall. The one who was left alone was exhausted and we noticed one of his eyes was red because of inhaling and fatigue for rushing to finish at late the work. We were waiting all day for finishing the shower and since was late and we had to prepare for Christmas day, we did not bother him with finishing his work.

We chose Bath Fitter because of its lifetime warranty. We purchased the marble and had them put the surround top in it and the cover for the tub and all that. They did our shower, tub and a part of it and they took it all the way to the ceiling. We had them do it around right after Labor week. The sales lady over there was really nice as well as the guy that came to our house. He was good and helped us make our decision too. I like the stuff. It's really nice. We're in our middle 50's so I'm feeling like I hope I won't have to ever do anything again to it unless I had some hammer or there's something that I can get it over with. It was a good experience.