Bath Fitter Reviews

We had a small Jacuzzi tub removed in the master bath of our private home and replaced with a walk-in shower. (October 2014--your request for comments was lost in spam). We had an excellent experience from start to finish. The shower looks as nice today as the day it was installed.

We wanted to redo our shower and got Bath Fitter because of the quickness in which it would be done. Everything was good with the salesman and the installation team was excellent and cleaned up after themselves. However, we are having an issue now. They didn't take care of the safety bar grip in the shower. The little round thing that goes around the end of it is loose and no longer sealed. I'd probably gonna have to get my contractor for it.

We are so pleased with Bath Fitter. From our first meeting with the rep at our local home improvement show to the rep who came to give the estimate to the plumbers to the installer, everyone was a joy to work with. All were personable, professional, and answered all of our questions. Very happy with the product. It makes a world of difference in our old outdated bathroom. We highly recommend. Thank you for making the experience painless.

I got the shower enclosure for my house from Bath Fitter nine years ago. They did the side walls and the shower head, but I kept the tub. Then, three months ago, I did the tubs and the shower walls in my rental. Sales rep was professional, I didn’t have any problems. The installation team came, started digging out and they did a good job. They were in and out. I recommended Bath Fitter to a friend.

Love, love, love our new shower! Staff was very professional, courteous and accommodating! Salesman, Dana, knew his stuff. He got down to business, asked us what we were going for, and made it all happen. Measurers, installer (Steve) and scheduler were all wonderful! They scheduled around days that worked for me, they knew that with my schedule. It'd be hard to make it a 2 day install and worked late to get it finished in 1! Couldn't be happier! The quality is wonderful. Would recommend to anyone needing to replace or convert!

Everything went as planned. Communication was great. Allstars was courteous and professional. Would recommend your services to anyone.

We're very happy with our Bath Fitter shower. It was very nicely done. Their rep was a very nice guy and the gentleman who came out for the installation was also very nice and professional. The only thing is, my niece who had Bath Fitter installed in her house and told us about them was supposed to get $50 for her referral, but she never got it.

I had the rest of my bathroom done. I had the turquoise sink and stool taken out, and the only thing left to do was the tub. I wanted a white one and when I talked to two people over Bath Fitter's kiosk at the fair, I liked the presentation. When Bath Fitter came to the house, they also explained what they were going to do compared to what the other company was going to be doing. The sales rep was wonderful. He explained everything and gave us a good estimate. When he went in there, he said my bathroom was beautiful. My bathroom is all-white tile, so I didn't need anything except for the tub.

We were extremely pleased with the installer, Kevin **, as well as the product. The stall is so attractive now; really modernized our bathroom. Kevin was quick and efficient installing and cleaned up the area very nicely. You bet we would recommend Bath Fitter and neighbors have inquired about your product already.

It wasn't what I thought it would be. The base of the shower was measured wrong and I had to wait a long time for them to reorder. The fixtures that were put in did not match and that had to be redone. It eventually cost me more than the estimate. But in the end, everything turned out alright. I wasn't totally dissatisfied with Bath Fitter but I would not recommend them.

I cannot begin to tell you how pleased I am with the new shower. Christopher who installed it was just wonderful. He was so very professional and answered so many questions. He left no mess behind when he left. He is tops in my book. The shower itself is super, so nice to have a nice new, clean one with no mold. I recommend Bath Fitter for sure.

We were well-satisfied with Bath Fitter. We used them eight years ago and we were happy with our experience with them so we decided to use them again. We have an older home and we have a bathroom that needed to be redone - we did the shower. Everything looks really nice and we’re very happy with it. The sales rep was good, but we liked the installer better. He was very knowledgeable, very friendly, and we were very satisfied with him. Bath Fitter products are really good, and as a whole, the people at Bath Fitter were very easy to work with and they explained everything to us. We would certainly highly recommend Bath Fitter.

Since it was hard for my wife to get in and out of the tub (she's in a wheelchair and she uses a walker), I purchased a walk-in shower from Bath Fitter. Their sales rep was very easy to talk to and there's no high pressure. The installation guy was amazing. He did the whole job in two afternoons due to a cancellation by another client. They moved our schedule up three weeks because they also knew my wife had a problem and was handicapped. The installer came and did half the job one day and finished it the next. We got everything that we asked for in a timely manner. They were also friendly and even our dogs liked them.

We were gonna use Bath Fitter several years ago, but it didn't work out. But for this project, we now had the money so we remodeled our bathroom. We did the bathtub with the shower. I didn't have to worry about a thing after I made the order because everything was exactly how I ordered it. Everything was great from the sales representative to the guys working on the bathtub. We have a handicapped son and the sales rep was very attentive to our needs. Also, the guys that installed it were very professional. I like how they cleaned up after themselves during the couple of days that they were there.

My mother-in-law who's living with us didn't like our tub and we wanted to remodel at some point. Bath Fitter put up a demo up at the expo and their sales rep came over and gave us all the video and went through all the colors and designs they had. We had them rip out our tub and replace the whole stand-up shower with the seat and grab bars. During the installation, I wanted to take pictures of everything when the two guys were taking everything out. They laid out the rug and the floor and they took out some pieces and let me take pictures of the plumbing before they messed with it. They explained how everything worked when they put the seat on and the tub in. It was smooth, easy, and very fast.

I researched Bath Fitter to see what I could get but couldn't find anything halfway decent. It was one piece fits all but I told myself I'm not fighting it. I got the walls done by them and they said that if we decided later, we could always come back and they could do the tub, too. Everybody was nice. They covered everything. I could see by the product and everything was marked for me so it was a well-planned out and well-conceived job. I’m happy with them.

I was tired of not being able to use the shower in the bathroom that has the tub because I had to tape up all the areas where the wallboard met the tub, so I decided that it was unsightly and it was time for a refreshing redo. Bath Fitter was one of the vendors at the Flower and Garden Home show and I liked what I saw, so we decided to choose them for the remodel. Their sales representative was cool and we enjoyed him very much. He knew exactly what I wanted and he didn't try to push something that I didn't want. Then the guy who did the installation was a very nice young man and he did an excellent job. He cleaned up after himself and was courteous. We didn't have the tub replaced, but we did the entire area and what we picked for the walls and the base worked out absolutely fabulous. It is the most beautiful thing I've ever seen as far as I'm concerned and our experience with Bath Fitter has been very satisfying and comfortable.

EXCELLENT experience all the way around. We recommend Bath Fitter to everyone.

We had the wall done last year and it was so good that I decided to work for the company because I believed in the product so much. This year we had the tub and ceiling and our bathroom now looks so amazing. I'm not sure that I even want to sell the house anymore. You can't beat the lifetime warranty as well as the durability of the acrylic material. I find myself recommending it to everyone.

We've been thinking about remodelling our bathroom for quite some time, and I decided to have Bath Fitter come out and see what they could do because I’ve heard their quality is really good. We replaced the tub with a shower and the remodel turned out beautiful. The sales rep was very knowledgeable and pleasant to work with. The installation was done quickly by the installation team who was professional. It was an excellent experience with Bath Fitter.

My bathroom is 30 years old and we're starting to get older so I was thinking in another 10 or 20 years when we can't lift our legs getting in the bathtub, we needed to have a shower. We had Bath Fitter do the shower, and we had a great experience. I would recommend them.

We've done everything else with our bathroom and we decided to remodel it. We decided to go with Bath Fitter after we went to a home and patio show. They had the best reputation. We got a tub from them. Their sales reps were very cordial and very professional. Their installers knew what they were doing and didn’t waste any time. They got in there, did the job, and they cleaned up after themselves. Their work looked great. If I need to do this again, I will definitely contact Bath Fitter. It was a very pleasant experience.

We had a shower in our bathroom that's been here since we bought the home 27 years ago, and it started having a little crack in it. So, we decided we needed to do something before it got really big. Bath Fitter's consultant was great. The sales rep sat down, stayed at our house and went through everything. He answered all of our questions and was very nice. It was a lot easier for them to do the remodel than my husband and son. Also, the installers were courteous. They answered my questions as well and kept everything clean. I didn't have to do anything after they finished installing it all. Overall, they're very polite and they know their business.

The house was built in 1962 and we knew it was time to remodel the bathroom. My sister and brother-in-law had their bathroom done by Bath Fitter, and I love the way they encased the window. We got the tub surround and all of the fixtures from them too. The installer was was great. I had a couple of extra little projects like putting up handicap rails because my mother is 80. He did it and it was better for him to do it because then it was guaranteed. It's been a year now since we made our purchase. It was a great experience and I'm only sad that they don't have somebody in Tampa, FL.

Our unit arrived several weeks earlier than estimated. The installer arrived at the early time within the given window, and was so nice, clean, and super efficient - we were told that the installation would take 1 1/2 days, but he finished in about 8 hours, taking no time off for breaks or lunch. The shower is absolutely beautiful and incredibly easy to keep clean. Best of all, it will allow us to age in place with no tub side to trip over.

It was due to a health need that urged me to remodel my bathroom. I looked at several different websites and Bath Fitter’s was very detailed and I liked the way their service was described. I had them do a tub to shower conversion. It was excellent interacting with the sales rep and their installers. Their product, service and value were great.

The installer was very friendly and professional. He was also very fast and his skill at the job was great. I would recommend Bath Fitter to anyone.

I needed remodelling since my bathtub was leaking. I got Bath Fitter's tub-shower combo, and I'm completely satisfied with the remodel. The Bath Fitter representative that came out and talked to me was very polite, answered all of my questions, had all of the information, showed me exactly what I was going to get and explained all the costs, so I was very pleased. The installation guys came when they said they were going to come. They said it was going to take a day, and it took less than eight hours, so it was a lot quicker, and I was completely satisfied. The installers didn't dirty up anything else and cleaned up after themselves. I was very pleased with that.

Had a shower that wouldn't turn off. Within hours Andy was there to fix it and all was fixed within 15 minutes. Great job. Andy was very professional and knew exactly what to do. All covered under warranty... Great company and product.

Our sales rep was very knowledgeable and concerned regarding our wants for a new tub and surround. The gentleman who did the final measurements was same way, both very pleasant. The actual installer arrived at the time discussed and did a fabulous job. This is an older home with copper piping that was a mess and he worked magic with his skills for the plumbing. There was minimal mess with the tear out and when he was finished I couldn't believe the transformation. It was beautiful. Our installer was a true craftsman with an excellent attitude that left us a great completion to our hall bath. I feel that the quality of the materials will make it last long after we are gone. Thanks Bath Fitter for a super job!

I hated my bathroom so I decided to remodel it. I got a tub and shower from Bath Fitter. Their sales rep was a little pushy. She treated me like I was a child and I’m a 50-year-old woman. But she got the job done and then left. Two gentlemen came for the installation. The lead guy was incredible. I couldn’t give more raised remarks for him. He was helpful, nice and worked the whole time. He was saying that there might be an issue because the lip wasn’t big enough. The walls have to sit on the edge of the tub and he ended up fixing it. It took him an extra day but he ended up doing something that made it work. I appreciated that because he kept me from having to pull out the tub. He was excellent.

Shower Installation - Salesman said 3-6 weeks. Took 4 MONTHS to complete. Shower valve does not permit modulating the water flow. Only ON/OFF. Should have been advised. Was not. Otherwise, so far, OK.

We have used Bath Fitter in 3 occasions so far. We are now redoing one of the bathrooms. We noticed that in one of the jobs, the installer decided to cut the acrylic fitting to go over the existing baseboards. What a suck job. Now we have 2 nice holes at the end of the bathtubs. Looks really nice. When we called Bath Fitter back, they just said, "That`s life and the installer made the best decision at the time." Never will we use Bath Fitter again.

I need to have a knee replacement and needed to have a walk-in shower to do that. Bath Fitter gave out the most information and seemed sincere, so I finally decided to have them remodel my bathroom a year ago. I purchased the walk-in shower, a grab bar and a soap dish. The sales rep was pleasant, professional, very straightforward and could answer my questions, which is what I really wanted. Their installation guy came by himself early in the morning until 6:30 that night after he quietly finished the work. I use the walk-in shower daily and I couldn't be more pleased. It's exactly what I needed. Overall, it's one of the best experiences I've ever had with an outside contractor. Did exactly what they said they would do, and the outcome is beautiful.

Bathroom walls - We had our ugly peach tile covered with Wainscoting. We love it! Not only is it beautiful but we are no longer stuck decorating with peach in mind! Gus was great, he even helped us with a minor wiring problem and gave helpful advice with other things. He did a great job.

There was some damage in my bathroom that needed to be taken care of, so I decided if I'm going to fix it, might as well remodel it. At the time, it was more expedient to go with Bath Fitter. I had my roommate oversee the installation, but it went well. I like the product, but hopefully, we never have to use the warranty. To me, the commitment to the warranty would be the second half of any kind of business deal.

When preparing to upgrade the bathroom in our 145 year old house we visited the Bath Fitter booth at the Orange County, NY Home Show in March, 2016. Prior to that we looked at and shopped several possible shower vendors and this was the only one that really drew us in. We were intrigued by the material and the process. Also, because this is a one bath house, being able to have a fully functional shower in a day was a big plus.

Was very happy with the job. Our installer was very prompt and knowledgeable.

Installer arrived on time. Very professional, kind and respectful. From plumbing, which was a concern for me because of the age of our home, to installing to clean-up, the whole experience was 5 stars. So very happy we made the decision to go with Bath Fitter.

From the very beginning of the salesman getting out of his car was a negative vibe. He complained how long it took him to get to my house. Very pushy in trying to make a sale. Kept asking how long it takes me to make a decision. Told me that he could not offer the coupon if I didn't make the purchase that day. Just everything about him being there was not a good feeling. All he could talk about was what he had at his house. Would not recommend.

I had a cracked floor on the tub. We chose Bath Fitter because of the price and the salesperson was very good and upfront. I liked the fact that everything was going to be prefab and brand new. Even though Bath Fitter was new to this area, I saw it was a very large company with offices even in Canada so it made me feel comfortable. I went to their office and looked at the models to see what the finished product would look like, and it looked really good.

Did two shower area renovations. Both accomplished, respecting some personal family issues mandating changes in date and time for each. Prelim consult was comprehensive, work environment was fast, clean, and complete. Wish we would have done this years earlier to enjoy the beauty and better functionality of the projects. It looks so clean and fresh, and updated, that it adds great value to our resale plans.

I heard about Bath Fitter's reputation and the guaranty they offered was good, so, I thought that they would always be there for any of the flaws that might come along. I paid to have the bath shower enclosure at my daughter's house. I don't like dealing with people that install things because they feel too pushy. But, my experience with Bath Fitter was very comfortable, and they had to do work behind the wall. I got everything done without any angst. However, my daughter still needs them to come back because water is leaking from the opening at the back of the main faucet for the bath. So, she's been in touch with them to coordinate the schedules. There's also a little spot in the corner of the window that they had to build around that's a little crooked. The manager took a look at it and they said they couldn't fix it because it's a flaw in the structure. Otherwise, the unit is beautiful and I think it will last a long time.

I have a very large shower and the pan appeared to be cracking. I was afraid that there might be water getting down underneath the shower pan (as it turns out, it wasn't and only needs shower replacement) so I looked online and obtained estimates for the job to be done. What I got were all unnecessarily complicated and expensive. So I contacted Bath Fitter locally in San Diego and somebody came out to the house with all the brochures and information and that was the best option I saw. The sales rep was very efficient and persuasive because after he gave me the information, I decided to go with it without seeking further estimates.

It was at the Mira Mesa Street Fair where I first heard about Bath Fitter. I was desperate to remodel my shower and I chose them for the job because they use acrylic. That made a big difference to me because it was easy to maintain and clean. I also liked what they showed me when they came to the house. The sales representative really explained everything in great detail. He had a lot of pictures to show me and gave a lot of explanations of why the product was good and a valuable investment. Then we went to the bathroom, he measured, and we talked about what I wanted and why I wanted it. He gave me a lot of choices and tried to bring the price down to something that was workable for me.

I had fallen, broke my leg, and had some other problems so I wanted something easier getting in and out for our bathroom. We liked the products at Bath Fitter and their price, too. We got a walk-in shower, molded seats, a grab bar, some fixtures, and a faux marble finish which went all the way to the ceiling. Their sales rep was pleasant and their installer did a great job. He was clean. Bath Fitter delivered what they promised and we were very happy with them.

We heard that Bath Fitter was really good and we got this referral from the resource center. We trusted them and had our shower re-done. Everybody was very professional and courteous. The installation guy came in and did his job. It was an excellent experience and my parents were very pleased.

The process of scheduling was easy. The sales rep and the installer were both very nice. They did an excellent job. Also, did an excellent job of cleaning up afterwards. Very happy with my new shower.

Our bathroom is getting old and very hard to clean. I wanted something that can be done very quickly and won't take many days to do the job. I checked some reviews and feedback from people who used remodeling companies, and Bath Fitter was the one who has the good reviews. The person who came to the house to do the estimate and measurement definitely was honest, very professional and has all the information needed to show what need to be done and the price associated with the choices. There are multiple options as far as the materials.

I was thinking I had a project to do, then I ended up getting a walk-in shower from Bath Fitter, and I'm very happy. They did a custom fit to the space that I needed. The representatives were very helpful and they worked with my schedule. The installation team was professional and were great to work with. It was an amazing remodel and very well-priced as it fitted in my budget. I give them two thumbs up for the great job.

I went to the Christmas show at the Tradex in November, and saw the Bath Fitter booth. They were running a contest for the ugliest tub, so I thought to enter. I never expected to win, but I did. They contacted me and we set up an appointment for the initial consult. The sales person they sent was very friendly. We decided to pick some extras to add to our new tub, like a ceiling, curved shower rod, safety bars, adjustable height, handheld shower nozzle, shelves and soap dish.

Our bathroom was aged and harder to keep clean so we remodeled it with Bath Fitter. I found them online and they appealed more to me than other remodeling companies. The sales rep came to the home and answered any questions we had, showed us the product samples that she had and did her measurements. I remodeled two bathrooms. Their installation showed up early, worked till they were done on one. Showed up the next day early, worked till they were done. I've been very pleased with Bath Fitter and I would do it again without too much hesitation.

We had a great experience with Bath Fitter! The installation was wonderful. Great quality! The initial consultation was easy and thorough. We would have them complete another project!

I don’t take baths at my age and wanted the bathtub taken out and a shower put in. They did another bathroom in my complex on a rental and they let me come in and look at it. I really liked the presentation when the rep came out and talked to me. She really sold it to me. It was a great presentation. Also, since I've paid for it all at once, she gave me a discount, which was great. Then she gave me five or six business cards, and she gave me another discount for handing them out to people. She's awesome.

I wanted to upgrade our bathroom and we went with Bath Fitter because of the price and it looked really nice. The sales rep was awesome. He came from out of town, but he was very accommodating. He came back a couple of times to make sure this is what we wanted, and he’d answer all the questions. The installer was very nice and thorough. He got it done within a reasonable amount of time.

Our Bath Fitter experience was great. While the price was quite a bit higher than local contractors we believe you get what you paid for, and we certainly did with Bath Fitter. The materials are all of superior quality, and the installer was very professional and did a wonderful job. He took his time but completed the work as scheduled even with a delay due to some unexpected pipes he had to deal with. Highly recommend.

My tub is already worn out and I tried solutions like spray-on paint but they didn't work. So I decided to buy a new one from Bath Fitter, and it was a good experience. The sales rep was knowledgeable, courteous and answered all my questions. The installer was very careful. We had a platform to work to make it fit properly, and he went about his job and did it.

I needed a new bathtub. Bath Fitter was not the cheapest ones of the estimates that I received, but with their correspondents and the way they treated me, they were the best. What sold it was that young lady that came and gave me the presentation. She was very, very helpful, accommodating, and a good person. I purchased the tub, the bath, and some of the bath hardware. They replaced all the fittings. I talked to installation team before they started and they assured me that everything was going to be done perfect and on time, and they did. The whole job was great. I like the company and the people. I'd get their service again and I have recommended them to a friend.

I decided to remodel my bathroom because of its really bad condition. I wouldn’t want to use it because it was so dirty. I couldn’t clean it and I couldn’t find the better and cheapest way to clean the bathtub. It's also because it was a rental unit and the tenants don’t take care of stuff for me. When I tried to ask contractors, they all shook their heads. If I get a contractor to do it, that means I would have everything taken apart and it would take a longer time. There were also those scary stories like scams.

The reviews for Bath Fitter were better than the others and it looked liked they offered the service for what I wanted to do which was relatively small. The other companies did a lot more in terms of remodeling the whole room but I only needed to do a shower in one room and a bathtub in the other. It was time to remodel the bathroom years ago and I looked into having somebody do the bathroom with the shower. It was gonna cost a fortune and we weren’t gonna get more space. I had a white shower, an original shower that was an old tile, built inside - one that had been painted so it was all funny underneath. Bath Fitter replaced that shower with a nice glass door and the fixtures and the shelf for that room. Then, in the other room, it was a bathtub and they replaced the shower rod. It was the best solution that was also not too expensive. It was a good quality product.

In February 2016, we had two of our bathrooms re-fitted with Bath Fitter shower replacements. Our sales representative was very courteous and informative. Our next communication was with their customer service department. They also were very courteous and kept us informed on the status of our order and installation dates. The most outstanding part of our experience was the installation. I, a manager of a field operations for a large utility and I can say without hesitation, Bath Fitter has their act together. Our installer was very polite and informative in all aspects of the installation. His mechanical skills were excellent. I wouldn't hesitate to recommend Bath Fitter to anyone of my relatives or friends.

Our bathroom was old and bad so we needed to remodel it. A friend told us about Bath Fitter so we visited their center here in Kearny Mesa and we liked it. We did two bathrooms and had Bath Fitter install tubs and walls which were seamless in one day. We had very good interactions with their sales rep who was very helpful. The installation team was also very professional and courteous. They did great but the caulking job that they did was not very good. Other than that, we had a very wonderful experience. My wife loves their products because they're easy to clean. I was very happy with Bath Fitters.

I was fairly happy. We were not notified extra weeks for our shower door. The installers were wonderful. The smell gave me headaches and continue to do, that was something I was not aware of.

There was a hole in the wall of our bathroom and I don't want to re-tile so we decided to get Bath Fitter instead. We got the tub surround and the soap dish holder. It was the premium one among their products. Their sales reps were very good, friendly and knowledgeable. On the other hand, their installer made a mistake in breaking our thermostat, but he told me what happened and their company paid for it so all is well. Overall, it was very nice, unexpected and the product is very beautiful.

I love my new tub and shower... when I move to VA they will be called to put a new one in my bathroom there. The guy who put it in was the best.

Bath Fitter installed a new bathtub for me and in the process cracked a tile on my wall. After several attempts to get them to address it, with no response, I filed a complaint with the Better Business Bureau; they called me back then, but sent their guy to fix it with the incorrect supplies. I asked them not to fix it unless they did it correctly and if they couldn't fix it, I asked for compensation for my cracked tile. Again, I received no response. The Better Business Bureau closed the case unresolved.

I had bathroom refreshed by having a tub placed over the existing tub as well as a wall being built between the tub and the toilet. The work was done in a timely and professional manner. The technician informed me of every step that was to take place and it went smoothly. I really appreciated the professionalism of the technician.

Our bathroom was not working and we had to get it fixed. We hired Bath Fitter and got the whole bathroom done. We love that we got it worked out by them. There's a lot of quality in the way they did the work, and it's money that we spent very well. They are an outstanding company, and we are very satisfied with the work done. It's a good fit for us. We have another bathroom here in the house and if we'll get it done, we'll pick Bath Fitter again.

Was promptly contacted and everything was straightened out. A small misunderstanding that we solved. Looking forward to meeting the rep again and getting everything ordered and worked out. I will post another review after all is done. As of right now all is good. Hopefully, work is done in a short time.

We went over to Bath Fitter's office and looked at the various staged settings and none of which were a tiny shower stall like ours. However, they were able to build a shower stall to fit our existing framework in the house. It was fairly tight. Their sales team was very helpful in telling us what options would be available. The installer did a first-class job. He has wonderful workmanship and excellent imagination for solving little angular and blending problems.

I usually do my own remodeling but I had my kneecaps replaced, so I had to have somebody else. I saw Bath Fitter at a home show and I like their product. I like that it was more seamless. Their rep was informative, he knew what he was doing and that’s one of the reasons I ended up going with them. It was all good and I had no issues. I turned my tub into a shower and purchased the shower from them. The man who installed it was there until 10:30 at night, did everything he could to finish, was personable, and he knew what he was doing. Everything went well and I was happy with the finished product. I've got to give them a phone call though because I got a couple areas of caulking that’s separating and I need to have them come out and fix, but I was totally happy with the work that they did. The whole thing was very good and I’d offer them to anybody I know. It was a great, fantastic and easy experience.

We’ve been waiting to remodel our bathroom for a while, so we purchased a Bath Fitter tub. The Bath Fitter rep was good and she came out quickly. Also, the guy who installed our tub was good and got everything done. I am happy with Bath Fitter - it is good and what I expected.

Ordered a 60" soaking tub. In order to install, the installers took out an unnecessary wall in my bathroom (which I begged them to take out) and built a new half wall that would contain the new tub. However, when the salesman first measured, he had no way of foreseeing that there was a vent pipe in the wall we were taking down. What he could have foreseen was that if a 60" tub was installed, including half walls and lost space, that would put the end of my half wall at 14" from the outer wall of the bath - no room to maneuver. I had to settle with the 54" tub - which isn't what I wanted.

The shower stall area in the house that we just moved into was probably the original to the time that it was built. And since we're very happy with how Bath Fitter replaced the shower stall in our previous home, we called them to work on the shower stall here, too. When we got here, we checked and found out that they do have facilities here. The ordering took about a month, with the measuring and all that. Then they came and did the job in one day. They were very polite and cleaned up after themselves. My experience with them was all that I wanted.

I’m a senior and my original bath would not fit my needs anymore so I decided to remodel with Bath Fitter. I went from a very old bathtub to a step-in shower with a seat in it and bars that I did not have before. The sales rep was very personable and knowledgeable about his sale and his products. He was very proud of the product, too. He brought samples and color and he explained everything very clearly about Bath Fitter. I've had the walk-in shower for about two months now, and I’m honestly thrilled. It’s what I needed and it’s very effective. A big yes on Bath Fitter.

Hello. I contacted Bath Fitter on February 2nd, 2016 showing them a pic of the crack that has developed in the seam of my tub surround. They totally ignored my note, so I called and resent the pic. They told me I had to fill out a Customer Statement Form. I printed the form and got extremely upset at the content of this form. When I first got it installed, I believe it was 2007 I still have my original paperwork, I have been following all maintenance and cleaning instructions. Now that there is a crack after 9 years, now they are trying to say I am responsible, and want to fix it as a ONE TIME ONLY. I do not know what to do. I need the Corporate Office to help with this. I wrote the representative back and asked what kind of form was this? He has not answered me.

Bath Fitter did a good job with our bathroom remodel except that half of the little strainer where the water goes down when taking a shower is turning brown like it’s rusted. It should’ve been a stainless one, but what the guy put down doesn't have a really good quality. We paid enough for it so that shouldn’t have happened. I told my son to take it back to where we got it from to inquire about it, but he hasn’t had the chance to do it yet.

When we ordered our new tub enclosure we picked out the white with grey marble look. The enclosure we got was light grey with white marble. Didn't look bad so we kept it. They did the job in two days. One day for new plumbing and one day to install. They did an excellent job. High quality product. The one big negative is they had absolute zero follow up. I never heard from them again. Any decent company would call to make sure the customer was satisfied with the job their contractors are doing. They are expensive but you usually get what you pay for. Improve your customer service. Maybe it was just the contractor I had?

We had two different sales reps. The first gentleman made it seem like a very big production so we held off. But the second person who came made it seem much simpler, so we decided that we would do it. He explained things to us and checked things out. We had a very pleasant experience. The installation team did a good job and didn’t damage anything. I would certainly recommend Bath Fitter.

I decided to remodel our leaking shower using Bath Fitter and it was beautiful. I am happy with my experience with them.

I have a bathroom in the apartment that the tenant before had destroyed. Bath Fitter was the best way I could get it reconditioned in the quickest time. I got an estimate from them and let them do the job. The gentleman that did the work was very polite and really anxious to do the job the right way and that's exactly what he did. It was a really phenomenal job. The gentleman was perfect.

We moved into an older home and its bathroom and tub were not in great shape. Since we only have one bathroom in the house, Bath Fitter made the most sense for us. They did the tub and shower lining. The gentleman who did the installation asked me about my preferences before he started to make sure I understood what was going to happen during the course of the day. Then he began with the install and did his thing the whole day. I didn’t have any issues and everyone was very professional. It was an excellent experience and we would definitely recommend Bath Fitter to anybody else.

Bath Fitter recently replaced some flooring and a shower and their sales rep was very helpful. We had damaged our bathtub that we had Bath Fitter install ten years ago, and he offered advice on how we could go about fixing it. Not only was he good about giving us advice about our most recent transaction, he also helped us with our previous one from years ago. Then the installer spent a lot of time doing the job and did it neatly. He made sure he put things down over the carpet so he wouldn’t track in any mud and he also cleaned up nicely after. I'm pleased with the work.

I had some mildew in my bathroom so I decided to remodel it with Bath Fitter. I had a tub and shower combo and I went from that to just a shower. Good interaction with the Bath Fitter guys. The installers were also good and thorough. I really appreciate the job that they had done.

We wanted our shower which leaked redone before our niece came to visit, this was within 2 or 3 weeks. They said they could do it in 2 days, unlike their 1 day ads. We selected what we wanted and paid a down payment. They forgot to schedule us, so we got scheduled later. Then they couldn't come, so we'd be scheduled later, then it rained so they could come since someone else's job would be put off. The shower enclosure was installed, but no door. The salesperson said the installers would measure the door opening and get the door made to be installed. No. We had to get the door company to come measure, then install. Now the door is installed and leaks. We've talked with Bath Fitter and the door company several times, but nobody has ever come to look. So over 6 weeks now we have no shower to use.

From start to finish this was a truly professional job. The salesman explained everything and provided all details in writing. Follow up calls were received from Bath Fitter to keep us informed of the progress of the materials. On the day the installer arrived he was right on time and went over the work order to ensure everything was correct and to my satisfaction. Once the install was completed he cleaned up, removed all trash, and went over what he had done, explained the cleaning instructions, and provided all paperwork required. In all a very pleasant experience from start to finish.

Tub was "spongy" underfoot and made popping sounds. Corner was loose. Trim on both outside edges was sloppy, caulk blobs everywhere, not a proper caulk seal around tub, scraps of odd shaped trim used, etc. Scratch in surround, small crack in tub, crack in trim and tub would not drain properly. They came back to replace tub and fix trim on both sides. Left the one side (still a mess), redid the other side - looks worse. He put a strip was put on bottom - no reason for it unless it's hiding something and it is peeling away from tub. And there's more. Installer said this was best he could do. Salesman had promised it would look great and would be trimmed nicely on either side.

We were more than pleased with Bath Fitter. From sales thru installation the service was professional and personable. Follow-ups were excellent as well.

We were having trouble getting out of tubs and showers as we're getting older, so we wanted a walk-in. We got the Bath Fitter in Chicago to do a remodel for us and all the interactions we had with their reps were very, very fine. They were absolutely professional and knowledgeable. The same thing with the Bath Fitter we got put in our house in Michigan. The installation team were absolutely very good. It was a good experience all the way through with each step of the way.

Bath Fitter installation was done on time. They came when they said they would. Your workers did the job very neatly, cleaned up everything after they finished. The shower looks great. I would recommend Bath Fitter to anyone think about a bathroom remodel.

Six months ago, I had Bath Fitter remodel my whole bathroom. I've been living in my house for 61 years and I'm elderly so I decided that I had to have the bathroom fixed right. Their sales rep was very pleasant. I called and he came over on a Saturday and we made arrangements. The installers were excellent and unbelievable, too. They came at 8:15 in the morning, left at a quarter to 6:00 and my bathroom was complete. They took out my bathtub and put in a walk-in shower with a seat in it. They also installed a new vanity and a new toilet for me. Also, they cleaned after themselves. It was a remarkable thing and I rave about my experience. My bathroom is lovely and I'm very happy with it. I would recommend Bath Fitter highly.

Very satisfied with the work. Very professional, neat and completed in 1 day. I would highly recommend this co.

I was very happy with the whole Bath Fitter experience. All personnel involved were very professional, patient, and completely upfront. The salesman explained everything in great detail, Lisa kept me advised regarding the installation schedule, the installer asked if there were any questions and was diligent in the installation process. I particularly liked that there were no hidden costs. All costs were documented by item description. There was no costing ambiguity. The job was summarized in a specification sheet which included all items including accessories and options. A document was also provided which detailed preparation instructions for the installation.

We've had the old bathtub, but we wanted a walk-in shower so we decided to remodel our bathroom and purchase from Bath Fitter last September. It took them a couple of months to get here because there were backlogs, but the installation team was very good. They said they could do it in one day although it took them two days, but that's no big deal because it was a lot of work. Normally, it would have taken a lot longer by anybody else. We like the finished product and we're very satisfied. In fact, I have sent them a card with my neighbor's name on it because he was also interested. But, the only complaint is that Bath Fitter wanted a $27 fee to pay the bill online which is ridiculous.

The outcome of the shower enclosure was exceptional. We were fortunate to deal with our Salesperson, Alan - Detail Technician, Gene - and lastly, our Installer, Nick. All three were very personable and knowledgeable with their line of work. We could have chosen a competitor, with so many out there, however, we felt Bath Fitter has been doing bathroom renovations much longer and were more knowledgeable than the competition. The lifetime warranty also played a part in our decision. Bath Fitter came through and we are proud we were a customer of a top of the line company.

It's been 4 years now that we have been enjoying our new shower that Bath Fitter installed for us. It was a hassle-free installation, and the post-installation service has been wonderful too! We highly recommend Bath Fitter!

It was a pleasure to welcome the Bath Fitter Representative and On Site Installers into our home. They handled their respective assignments with knowledge and accuracy while maintaining a clean workspace area. Their pleasant, helpful attitude was most welcomed. Each job is different and brings its own distinct challenges. Where they occurred, they were handled quickly and professionally. We would gladly recommend Bath Fitter to our family and friends for their consideration. Again, we are very satisfied, our sincere thanks.

Two months ago, Bath Fitter did the tub, walls in the tub area and the shower door in my rental. They've also worked on other homes for me. The sales rep and I picked everything out and their installers came to put the tub in. I was going away on vacation so just I let them in the house to do the installation and it went well.

My bathroom was getting dirty and old so I did a remodel. It was done by Bath Fitter four months ago. Their reps were good. However, we were not happy when they came to do the shower doors and we never got discounted for it.

My experience with Bath Fitter was Great! The office kept us abreast of everything that was going to happen. The installer was friendly, knowledgeable, and conscientious about his work. The whole company seemed to be concerned about the installation and how they could please us.

Bath Fitter did a great job!

I had Bath Fitter remodel the tub as I didn't want to do a demolition. The guy who installed it was in and out quickly.

We used Bath Fitters to remodel our bathroom about 11 years ago and they have good quality products at a fair price.

My first purchase from Bath Fitter was in 2002. With my second purchase, they're in the process of installing a separate shower stall and doing some work on the bathtub. The sales rep wasn't particularly friendly and knowledgeable, and my experience with him was awkward at best. There might be an organizational lapse there. The installers, someone in the office, the salesperson are not always in line with each other. They need to be a lot more organized and do a lot better job in customer communication because as the customer, I should know what's happening, and what's to be done and when, and there should be no confusion on that/ They may need a project manager or general contractor who keeps everyone in the loop on these matters.

I would recommend Bath Fitter to relatives and friends. They are very professional and courteous. I had a good experience and would use them again.

We had leaks behind the wall and the sink drain had broken so we decided to remodel our bathroom. We checked references. After we had the first salesman from Bath Fitter come, we had a list of people here in our hometown. We talked to those people that we know and they had a good experience so we went with them. The sales rep was personable and sounded like a former contractor himself and told us what to expect. He did an overall fine job. The installation team was friendly, took any request that I had and explained what they were going to do. I had some concerns because I tore out the whole bathroom and asked them questions on where I needed to be with what I was doing. They were knowledgeable and answered those questions for me.

I love our new tub and shower. It seems to have more room in shower though it's same size. Our installer Rob did a fantastic job. Kept everywhere he was clean. Wish we had done it long ago. Our salesman Jeff even came back after to check on it.

Our experience with Bath Fitter was very good. This was our second time using them. Both times we were very pleased with our new bath. The service and technician teams were great to work with. They were very helpful with our questions and concerns and kept us informed of everything that was taking place. We are very pleased and would recommend Bath Fitter to anyone interested in redoing their bath.

My son told me about Bath Fitter because our tub looked ugly, so it was time to get a new one. We had paint on it and some of it applies but some others didn't work. Mark, their sales representative, did lots of illustrations and showed me and my wife lots of stuff. He was great and accurate. He let my wife choose the type of tub she wanted.

Tub to shower conversion - Well worth the money spent. Everything went according to plan. We were kept informed of progress throughout the entire job. Very professional company and staff to deal with. Very impressed with finished project. Would recommend Bath Fitter to anyone looking at bathroom makeover.

My father is 85 and the bathroom that he had in the back had the tiles falling off and we wanted to make it safer for him and put a seat and grips in there, and make the shower come down so he didn't have to stand in the shower. Then, someone had recommended Bath Fitter to us. The first time they were supposed to come and install it, they couldn't because they had to come back and measure something after the initial visit. It took more than one visit for them to do it. Something wasn't tightened and the shower was leaking but they were good about coming back and taking care of the issue. We had a couple of bumps, but they were willing to try to work it out, and they resolved these.

I needed to remodel my bathroom so I contacted one company but I did not like their salesman so I went with Bath Fitter. I butted heads with their salesman a little bit because I have a unique bathroom with tiles around the outside edge of the shower and three rows of tile on the inside of the shower and he wanted to cover all that up, and I said no. He said there was no other way they could do it so I was about ready to go back to the other company. When the guy came out to measure it, I explained the same thing to him. The second guy that was here to measure said, "We don't have to cover up the tile." I wanted them to replace what was already there and didn't want it covered from top to bottom because I’ve seen somebody else's and I didn't like it. I told them that if they couldn't do it, I'd get somebody else. But they were able to accommodate me in the end.

I had purchased an old home and didn't feel comfortable sitting in the tub, so I wanted somebody professional to do the service and happened to come across Bath Fitter. I went to Home Depot to get an estimate, but I wanted to get more than one estimate and the gentleman from Bath Fitter that came out to the house was so nice. He worked with me, explained everything to me, gave me other options and didn't pressure me. I felt like he was an honest, good man. I've been very happy with the tub and sitting on it is my favorite. Bath Fitter worked with me and fitted the deal that I needed in order to purchase, and I'm gonna call them again because I'm gonna get my mother's bathroom redone.

I had a vinyl fiberglass tub before and it was cracking in the middle so it was time to get a new one. I got a new tub and the wall and new fixtures from Bath Fitter. They came back even for extra trim on the side where my bathroom wallpaper was all funny looking. They got some more white stuff and just closed it on there, so it looks finished. I was able to talk to their guys and ask them questions while they were working. I was very pleased with them.

I had damage to my bathtub, and so I got a tub from Bath Fitter in December. The sales reps showed us the product and what was going to be done. The installers came on time and cleaned up after themselves.

The fiberglass in my bathroom was discoloring badly. Two months ago, I had Bath Fitter redo three walls. Their prices were a little cheaper and I liked their salespeople. They were very nice and professional. The installer who came did a good job too. He was here for about 12 hours.

I was tired of mold and mildew in my bathroom so I decided to remodel them. I knew Bath Fitter were around for a long time so we purchased from them a single stall shower with a seat. Their sales rep was great. He took the time to explain or answer any questions. Their installation team were nice too. Initially there was only one and then another one came but it was pretty much just one guy that did it all. He was very professional and very nice.

When I looked at Bath Fitter product, the salesman explained it very well to me, and I liked it. He was good and very understanding. I purchased from them a bathtub and I did the bathroom before Thanksgiving. Their installation team was good as well and they cleaned up so well.

A wonderful job was done on two bathrooms. One got a tub and the other a shower. We love both of them. So easy to clean. Thank you.

Our bathroom was outdated, so we had Bath Fitter remodel it a month ago. I got a tub and shower from them. I liked the look of what they had better than what other companies had. The sales rep was very nice and the installers were very good.

Three months ago, my tub broke so I decided to have my bathroom remodeled by Bath Fitter. The shower that I got from them is the best one I've ever had. Their rep was excellent and the installer who handled everything did a wonderful job.

The old bathroom has been probably 16 years, so it was time to remodel. I've heard that Bath Fitter has a good reputation, so I figured I'd give them a call and they were great. Their rep came to the house and explained all of our options. We were able to make a call fast and got taken care of. They came out a couple of days later to measure some things and check very briefly whether the tub would fit. We agreed on the price, signed it, and were good to go. The installation guy was great. He said he'll get it done within one day, and totally finished it.

The people that owned my home before me never took care of the bathroom. It was discolored and I couldn't keep the grout clean so I contacted Bath Fitter. I liked the lady that came out and spoke to me when I first called and asked about it as well as the thoroughness and the guarantee behind it, so I went with it. I had a tub and shower install which was done in November or December and they are absolutely fantastic.

Thank you for my new tub. I don't know what kind of magic that Sam used but the new bigger tub seems to take less space than the dinky old tub. He placed the shower head in a perfect position so I can actually stand up straight to shower. Also the little shelf in the corner is in a perfect place to reach for both showering and tubbing. Thanks.

My bathroom was falling apart. I chose Bath Fitter specifically because they were able to renovate the bath and have it operational within one day. It's a rental unit and is the only shower in the house so the job did not put my tenants down at all. Everything was great, and the tenants got a brand new shower.

We wound up calling Bath Fitter because they did some work for our neighbors and I got into their house to see it. We also went with them because we wanted the work done in one day. We made our purchase in November 2015 and I really liked Ralph, their sales rep. He was great. Overall, we've been completely satisfied and would refer them.

I'm having physical difficulties. I bought a Bath Fitter walk-in shower two months ago, and I'm very satisfied. The consultant told us the price and what they would do. He was very good and we decided to go with Bath Fitter. Installation went very well. They came at the time they said they would and were very clean and courteous. It was a very satisfying experience.

My husband has one leg missing and having knee issues with the other leg which was making it scary to get in and out of the shower. We had Bath Fitters come out and put in a wonderful easy access shower in with hand rails where my husband wanted them and a corner seat to sit on. Amazing job done in one day and I feel a great price.

The walls in my bathroom were in bad shape and I wanted to replace them. I got the walls from Bath Fitter and they're great. The guys from the company were professional too and they explained everything. I'm really satisfied with their job.

I have a house that was built in 1904 so the bathtub was very old. But Bath Fitter did an excellent job. They were very meticulous and it seemed like they took a thousand measurements to make sure that they got it right. They came when they said they would, did the work within the time period they said they were going to do it and they also cleaned up afterwards. The guy who put the tub in was great and knew what he was doing. I had a wonderful experience with Bath Fitter on the whole. I'm enjoying my purchase and I'm very pleased.

We went to an RV show and Bath Fitter had a stand there. We liked what we saw, their visit out to our home and the gentleman who came to explain everything so we went with them. The guy was experienced and we were okay with him. We made the purchase four months ago for a stall-type shower and a regular bathroom shower tub. The installer who came was very good too. He did the two bathrooms in less than four days. Also, he took care of the little bit of molding at the bottom that was coming away from each other at the corner when I pointed it out. So far, we're a 100% satisfied with the remodel and the lifetime warranty is great.

I'm very pleased with Bath Fitter. I had the master bath done with them a couple of years ago, then I decided to do the second bath. I had them put in a new tub. Sales rep came to the house, walked me through what would be needed and all the price work, and gave me the initial paperwork. He left and then the installer came in. We had a simple run through and I pretty much knew what to expect. I asked him a favor to triple check the measurements and cut once to minimize the caulking that gets along the edge. The guy that came on the first installation measured it and when he went to put it in it was unfortunate that he had to have that kind of a gap there. But it's not diminishing from the value of the tub, so I'm not that overly concerned. This guy that did the second installation did so much better than the first one and I'm more satisfied with the result. He did an excellent job. There's hardly a blink of a gap in what he did. I would recommend them.

We had Bath Fitter install our tub a few years back. The tub had remained beautiful since then. However, recently, after bathing, I left "body wash" bubbles sitting in the tub never thinking anything would happen. Now the tub looks dirty (looks like an ingredient in the body wash ate through the finish). The warranty talks about being careful about cleaners (we have a list that I have always adhered to), nothing about body wash... So, I NEVER thought body wash bubbles would discolor the tub. We had someone come out to try and get the color back but to no avail. They will not honor their limited lifetime warranty to change out the tub.

Bath Fitter put in the bathtub for us before and four months ago they put the toilet in. They were all very nice, helpful and did a great job.

I got tired of looking at our old bathroom so I decided to purchase a shower rod from Bath Fitter last fall since it seemed like a quick and good solution for the situation. Their team was very personable and efficient. Everybody seemed very knowledgeable and our communication with them has been good.

Bath Fitter has excellent customer service. The guys were great, professional and very personable. I was laughing with the guy who went here while he was getting his job done. He was very consistent on getting the project out there. It was good and my wife loves it. I will definitely recommend them.

All the representatives were most cordial and professional. The install was careful of keeping his access to the bathroom clean and neat. He worked in a timely fashion and informed us of all the steps in the job as well as asking our preferences for accessories. A thoroughly great job! We would be quite confident in referring Bath Fitter to anyone.

I had a friend that used Bath Fitter and I was trying to get my house up to what I would want it to be when I sell it so I decided to remodel the bathroom. Woody was the sales representative and he was very personable with me and loves my dog. There were some mistakes on the forms a couple of times and he called to tell. The way that Bath Fitter has handled everything was one of the reasons why I went and agreed to getting the remodel done because I felt they were taking care of me and weren’t trying to take advantage of me especially because my fiancé wasn’t there. They weren’t trying to be salespeople at all and were doing a very good job of making sure that my needs were accommodated.

My wife did some research and she thought that going with Bath Fitter would be the best and most economical way to do our bathroom remodel. Being the pessimist in the family, I didn’t think my wife should do the remodel with them. But the product and the job they did amazed me. They relined the tub and put a new shower enclosure up around it in one bathroom. I'm an old mechanical craftsman-like guy, so I was amazed that the guy who did the installation got it done so quick and I couldn’t have stayed there as long as he did. Other than their professionalism and courtesy, it was a pleasure to see people who take pride in their work and had it all day. It was professional, quality work at a decent price, and we have recommended them to people.

Could not be more pleased with the entire process! The salesman Jim was friendly & knowledgeable, never pressured me and everything he promised was delivered! The tech, Ron, was so professional and informative that he also made me comfortable with my purchase. Last but certainly not least, Tom, the installer was one of the most pleasant & personable workers I've ever had in my home! He did a fabulous job!!! I'm super happy with everything!!

I have a corner shower unit with the caulking kit coming out and I had to redo it every year. Bath Fitter did a nice job of sealing everything up, caulking it in and eliminating two of the seams. The installer was very friendly and asked questions if I want something this or that way. They did the installation in mid-October and so far, so good. I've been using it every day and have zero issues. No leaks. I'm happy with the end result.

I decided it was time to check what it would cost to get a walk-in shower because my wife and I cannot raise our legs very well over the conventional height of the bathtub edge and neither of us can sit down to take a bath. I also have knee and back pain, and just getting into the shower was such a hassle. I dreaded it as I would cry out in pain when I get in and out. So we did the walk-in bath where we get about a three-inch lift with the one-piece surround. We've had it for four months and now, I can step right in, sit right down, take a good hot shower, and feel like I'm clean when I'm coming out. We love the walk-in bath. I even look forward to taking a shower more than once a month, because that's how it was for me before.

We had a great experience with our Bath Fitter project. The representatives were pleasant and knowledgeable, not pushy. The workman was friendly and experienced, and made the most of his time with our construction. The finished shower unit is beautiful, easy to clean and well made. We would highly recommend Bath Fitter.

We remodeled our bathroom because we wanted a higher commode as we thought it was getting dated. We had Bath Fitter do the whole works in two bathrooms, the shower and bathtub, new vanity and commode. The sales representative was very good, as well as the installation team. Pleasant and satisfying experience and we got what we wanted.

Our home is over 30 years old and there's normal wear and tear. I have a large family and so it was time to remodel our bathroom. Our shower was in quite need of repair. We went with Bath Fitter because of the guaranty and the way they display their work where they said that it could just take one day with minimum tearing down. The people were very courteous and all their trucks were labeled. I received a telephone call ahead of time saying that they'll arrive with their vehicle that has Bath Fitter logos on it, and they were on time. I like the look of their finished product. We had our shower enclosure and the sliding doors done. It was a great experience from beginning to end.

Our experience was great! The contractors & salespeople were very nice & explained everything to us. They also answered all our questions & finished in one day! They worked with us on our financing and did not leave until we were satisfied! It is beautiful! My wife is very happy!

I don't normally leave negative reviews, and I certainly don't normally get into arguments with customer service representatives over the phone, but my experience with Bath Fitter has been so frustrating that I've ended up doing both. I recently purchased a home that had a bath fitter tub installed in the upstairs bathroom that was done six years ago in 2009. Prior to purchasing the home I had looked into the shower area but hadn't actually gone into the tub. That was a big mistake on my part. Once I signed the mortgage documents, this tub was now my problem and my responsibility, and now I wish I had actually gone in the shower before I bought it. The first thing I noticed was that there was mold growing around all the edges and a slight ring stain around the tub, but I thought that maybe it just hadn't been cleaned in a while.

We remodelled our bathroom because we're getting older and for safety reasons. We purchased a tub to shower conversion from Bath Fitter just before Thanksgiving. They came to the house and went over all the products and the aspects of it. We also had a couple of other estimates so we could compare and we decided that Bath Fitter fit our needs financially and safety-wise, so we opted to have them come back out and we signed the contract and went from there. The installation team was fantastic. One gentleman came out, measured and took all the numbers that were necessary to fit it properly. Another person came out to do the installation. The installation was a two-day process and it went wonderful.

Bath Fitters were friendly, courteous, and very professional. From my consultation appointment, and ladies who set up appointments to my installer. I always knew was coming to my home and they were there in the timeframe quoted to me. Thanks again from a hardworking homeowner!! Truly appreciated by a hardworking homeowner.

All of the Bath Fitter people with whom I dealt were very professional and a pleasure with whom to do business. Should the occasion arise, I will definitely use them again.