Bath Fitter Reviews

The tub at our house has been refinished two times, once prior to us buying the house and one we did ourselves, and it wouldn't last. My husband passed away and there's the chance that I'll be putting the house on the market. So, I went with Bath Fitter as my remodeling company since I liked their guarantee of one year to five years for having my tub area refinished. I purchased a tub from them as well as some hardware. Their rep was very kind and knowledgeable and the installer they sent was very professional. The refinishing took no more than two hours and since then, I've come to like not having paint chips floating in my bubble bath.

I liked Bath Fitter's shower, so I got it, and I also got shelves. Their sales rep was thorough, but I was more impressed with the installer. He was just one guy, and he did a very good job.

I needed somebody that was gonna do a solid job, and it looked like Bath Fitter would and knew what they were doing. I liked the presentation and thought it would fit what I needed. I got a tub and shower, a couple of grab bars and a couple of shelves. The customer service was good. They were very easy to deal with. The installer was super good, too. He worked and gave 1000%. I was very impressed with him. He was willing to do whatever he needed to do to make it right and make it work right. He discovered what seemed like a leak that was a result of the installation. He worked to try and figure that out. If he had been available to hire to do other things, I would've hired him.

I’ve been enjoying my Bath Fitter tub ever since we had it. We got it put in a day before Valentines and the installer was very good. He also cleaned up after himself. The sales rep was very nice as well and she explained everything to us. I would recommend Bath Fitter to a friend.

My sister and brother-in-law had used Bath Fitter and they were really happy with how their bathroom turned out. I also purchased from them a new tub in one bathroom and a new shower in another. The sales rep was very helpful giving me suggestions on different things, especially with the shelving. I was gonna go with something smaller, and just talking with him, I decided to go with a bigger shelf in both rooms. So, he was just a very helpful man. The installation team was very professional as well. They did the job. They were there to do the job and got it done. They weren’t there longer or less time than what they needed.

Anthony ** out of the Madison store installed our new shower. He protected our house from debris, and dust from the removal of our old shower and did an excellent job of installing our new shower. He cleaned up everything when finished and explained everything to us. Including instructions as to the proper things to use to clean our shower. The look is great, Anthony was very polite and worked non-stop from start to finish.

I’m very pleased with everything that was done by Bath Fitter. It was professionally done – beautiful results. I was originally planning on having a tub covered like they advertised on television, but it couldn't be done because I had a plastic tub, not a metal tub. So I had the tub replaced with a walk-in shower. I also had special doors and bars, which you can use to stabilize yourself in the shower itself, put in. There's also a caddy installed in one of the corners. The installation was very efficient. Two guys showed up that day and maybe it is a little bit extraordinary to actually have two people come but they did and in two different vehicles. The work was all done within one day. In fact, it was done a little bit ahead of schedule. They told me they would take the entire day and they finished a little bit early.

Bath Fitter did a job for my sister-in-law and brother-in-law across the street and they were pleased, so we decided to give them a shot. We got the pricing, liked it and we were well pleased with the job. One person did the job and he was excellent. He was here, did his job and stayed on it. Having been in the industry, I knew everything he was doing and he did it properly. I liked everything he did. The finished result is great. Everything was as I wanted it to be. So right from the very beginning, the individual that came and that went over the project, told us what it would be and gave us the estimate, his stuff was right on. Bath Fitter did a great job for us. We've had some of our neighbors here in Sea Isle come in and take a look at the work and I've given them excellent reviews.

My job reference no. is ** and **. I used BathFitters out of Orlando, FL (407) 855-0501. They remodeled my shower in April 2016. The shower door cost me $ 1,125 and has been leaking since its installation. They have made various attempts to stop the leak and have failed miserably. One kid installed a water deflector under the door backward, letting the water run onto the bathroom floor instead of into the shower. They hate to return calls. They don't show up for appointments. When they don't show up they also fail to call and tell you they can't make it.

I purchased walk in replacement shower because my wife can no longer stand in our old tub shower combo. I explained to Dan, the sales pitch man, that it was a priority to get it done relatively quick. I signed contract March 3, 2019, realizing it would have to be custom made. It is now May 1 and still not completed. But, as that is bad enough, I have to contact them to get any response. These are the issues: The installer arrived to install the walk in but did not have the shelf nor the correct seat. I called two days later to ensure the correct seat was on its way, as I am explaining the size was wrong a voice in the office shouted, "I’m not paying for another seat". That was the end of my pleasant conversation... As the size is handwritten on the contract (which, apparently, no one bothered to read).

Bath Fitter removed a one-piece shower and tub for me then replaced it with a walk-in shower. And I'm absolutely satisfied with how everything turned out. It took them a day and a half to do it. The guy who did the remodel was very efficient, quiet and did a good job. I was also very happy with the sales rep that came out here. The price point was good, too.

I got a tub, shelves and towel rack from Bath Fitter. However, the installation was incorrect and it took a couple of weeks for them to rectify the initial installation because it was taken up all the way to the ceiling when it was supposed to be the height of the window. Now, the towel bar has already fallen off the wall. Furthermore, the person who was supposed to fix it yesterday didn't come at the specified time. So, we had to leave work.

It was time to update my bath. The tile was coming down around the faucet. Based on the recommendations, I looked Bath Fitter up. I even looked at the reviews. I had also priced the work with a private contractor but it was a lot. Even Bath Fitter was a little bit more than I wanted to spend but the reason that I did it is because the salesman was no pressure. We did not feel obligated to utilize Bath Fitter at all. He did a great job. Sales was wonderful.

I liked the timeframe through which Bath Fitter could complete our remodel. I purchased a shower stall from to replace a bathtub shower unit. Everyone I interacted with there was very knowledgeable, very customer-focused and had options if there was something that I wasn’t happy with. Their installers were very neat and clean. They really worked until the job was complete. Additionally, they did shelves and safety hand bars for me. If they needed any question answered, they would come and get me before they went any further with the install. I definitely recommend them.

I had a couple of estimates and I liked Bath Fitter's pricing and being done in two days. We got a new shower installment and the sales rep was very helpful. He was easy to talk to. I wanted the installation to take one day, but it took two days. But that was fine. They had a lot to do. They knew what they were doing and they worked as hard as they could getting it done. I really like the new shower. It's bright, clean, and easy to get in and out of.

We've seen Bath Fitter at a home show and we thought that they were really good. We also had a friend that had Bath Fitter do their job so we went with them as well. They took our old bathtub out and put in a shower for us. It was an excellent experience. That time, we had a problem with a shower door that wouldn't stay shut. We called and their techs were here again and fixed it in a short time. We were well-pleased with the politeness of the two workers that came here and the neatness. On top of that, we are really pleased with the shower.

I received a postcard in the mail about Bath Fitter. I thought it would be fast to transact with them and that their products are reasonably priced. But their sales rep wasn't really very clear on things from start to finish and I was a little bit surprised once everything was all put together versus what was originally represented as what the cost was gonna be. But I was presuming the quality, so I went with them. Also, the bathroom really needed at least the shower fixed because it was almost non-operational the way it was before.

Our old bathtub had a couple of cracks and we wanted to get it fixed before it got to be too bad. So, we purchased the bathtub shower combo from Bath Fitter and had a shelf and safety bar installed. Their rep was very friendly and very informative and was able to answer all of the questions that we had. Their installation crew was very friendly too. The installation took 24 hours and it was great. Now we like how our new bathroom is easy to clean.

This is rental property with one bathroom. The installer was very accommodating to my renters. Finished the job in one day. The renters are very pleased and so am I! The job number was ** and the technician's name was Ed **. Ed deserves a pat on the back!

I needed a bathroom installation one time and decided to go through Bath Fitter. I purchased a shower install from them and their installation team just fine taking a couple of days to get it done. They left everything all clean. Overall, Bath Fitter was professional and timely. I’ve recommended them to several friends.

The installation of this was a nightmare. At the end of day one, the installer had managed to tear out the old tub and do some plumbing work. He informed us that the 60-inch tub we ordered would not fit and that he did not have the right materials to finish the job. He called and got another person to come on Saturday to finish the job. Another installer showed up Saturday. (We had to cancel our weekend plans.) He worked all day and was able to get the 60-inch tub to fit. When he finished, the curtain rod was wobbly and he could not get it stable. He said he would come by the next Saturday to fix it. (Once again cancel Saturday plans.)

We had Bath Fitter take out a tub and put in a walk-in shower, and we liked that it was done in a timely fashion. We didn't wanna have to have the bathroom torn up for months at a time. They had the installation done in two days, and the contractors that came out were excellent. We should've gotten the doors at the same time, which we didn't, but we've got them scheduled to come back and put on the shower doors. Somebody is coming on the 17th of this month to double check all the sizes and measurements.

Zack and Jay were very good about installing our new shower. It was a lot of work removing the tub and not wrecking anything in the house. Zack and Jay explained things to us as the job progressed. So far we are very happy with the installation.

I am so pleased with my walk in shower. The guest/small bathroom had an old tub no one used. Upon moving in with my daughter I needed to be able to use this bathroom and couldn't climb in & out the tub. My salesman Terry explained all the features available, showed me photos & spent a lot of time answering all my questions. He never made me feel rushed to complete the purchase. On the day of installation, the installer Henrik was prompt and explained how everything worked and was very knowledgeable. He was very careful to make sure he was didn't scratch or hang up my newly painted walls. Love this product and the folks I worked with on this update.

We needed a tub replaced. We worked with Bath Fitter and everybody there was very nice. The gentleman from the installation team was very nice as well and did a great job. Installation went really well and thus far, we've been liking our new tub. It even has a lifetime warranty with it.

From start to finish we are very happy with our experience with Bath Fitter of Salt Lake City. The installer Steve was professional and polite with an extreme attention to detail and respect for us and our home. The shower was a complete custom fit and every item was installed with quality and craftsmanship. We were concerned with the price, at first, but feel we received our money's worth and then some. If we had it to do over again we would call Bath Fitter.

My friend told me about Bath Fitter and the quality of the work of this bathroom remodeling company that I saw in his house had me working with them as well. I purchased a bathtub shower overlay with the ceiling concave roof part. It was excellent dealing with the reps. They were very knowledgeable and I was very pleased. When the guys came out to do the installation, they were timely and cleaned up very well. I like that my wife is happy with our new bathroom. She noticed, though, that some of the nickel-plated finishes were starting to tarnish and she was gonna call Bath Fitter to see what is warrantied and what we need to do about that. Other than that, our experience was very pleasurable and it was what the consumer wanted. Nothing was pressured.

We had a tub in before that Bath Fitter put in way back over 10 years ago, then we decided to also put the shower in. We like Bath Fitter's product and the interaction that we’ve had with the sales reps at Bath Fitter was really good. They were personable. The guy that came in and did the installation was spot-on and was a very personable guy, too. He explained and answered any questions that we had.

Got our shower installed today. Was told 4 hours, took 7. But kid installing was nice. No biggie. Only thing I dont like as of 4 hours post install, it wasn't measured right and HOLY THICK SEAMS! Wasn't expecting it to stick out about a inch or so. Not a fan of that.

We had a bath done by Bath Fitter about 20 years ago when they first were in business. We decided it was time for a makeover and they did a tub surround. The reps were good, although I was unhappy with a couple of things -- things that I thought should have been included but were not. It was a communication thing. Our salesperson was fairly new and had not been working very long, but he was a good gentleman and he did a fine job. He was a little green, though. I was a little disappointed with the install. It was supposed to be a one-day thing, but it took two days and it seemed to take an awfully long time. However, I was satisfied in the end.

I liked the salesman of Bath Fitter and his presentation, so we went with them. He was knowledgeable about his product and he made a good presentation of what he had. Although he never denigrated the other products that we looked at, he seemed to be convinced that what he had was good and why it was good. We got a new shower installed. When the installers came out, they were quiet and very respectful. We're enjoying our newly installed shower.

Bath Fitter had a booth at a business expo at the Civic Center last May. I went to them and I felt good about the salesman who came to talk to us. He answered my questions and worked things out with me. I was comfortable with him so I didn’t even look further. Their team tore out an old tub in the bathroom and then put in a shower. They also tore out the sliding doors and put in new ones. They were really good about cleaning up and showing us how things worked afterward. I stayed out of their way for the most part but they were pleasant guys to work with. We have another bathroom and I’m giving some thought to having them do it as well.

I saw a Bath Fitter commercial on TV and there was a gal in the mall who gave me a nice coupon. We wanna get rid of our pink tub and made a switch there. I liked their lifetime guarantee and the rep was very thorough in his presentation. My wife didn’t want any handrails and didn’t want the soap things they stick in the corners. So, he made other offers to get different things. We were able to change to an antique bronze or oil-rubbed bronze and with no additional cost. He sweetened up the package nicely and the interaction went well.

Bath Fitter's people were top notch and they were good people. They were very professional, courteous, and friendly. They did a great job. I liked the installers a lot. Getting in and out of the tub was trouble and they took my 4 x 4 garden tub and replaced it with a walk-in shower. They followed up, told me about their warranty, and said that if I ever needed anything, they'd come back. Later, we bought a door, they came back and installed it. The products they put in are excellent.

My husband fell in the shower and cracked the wall, so I needed that replaced. I asked a couple of plumbers in the area that did certain things for me but there was no guarantee on what they were doing, so I would rather go with a reputable company. I told Bath Fitter what I wanted and they put in the shower last November. The reps were excellent. When the guys came that morning, they went right to work. They cut the water off, and told me that it was gonna be off for a few minutes, and then they commenced to doing their job. They told me it would probably be all day. They were upstairs, I was downstairs, and I heard them coming and going. When they were finished, they let me know.

I was in the process of remodeling my two bathrooms and I was taking the tub and the shower out which I was concerned about. I got Bath Fitter to do it and their rep told me it would take 8 to 10 weeks. I said it was fine as long as it was done before Christmas, and it wasn't. We went back and forth trying to get something done. In January, they called to set up an appointment for February, so I threw a fit. As far as I’m concerned, that was a breach of contract. I wanted them to give me my money back. I went through waiting and waiting and not hearing anything until I made calls. I got a hold of the manager who got the ball rolling and picked two of his best guys to come here and do the installation on a Friday. They also knocked 200 off each one of my bathrooms, which was not enough after the stress I had to go through to get the two bathrooms done. I’m not happy with Bath Fitter and I would not recommend it.

Positives: Tub and shower look great! Tech did a fantastic job! Negatives: Poor communications with the office and scheduling team. Appt. was set up 2 weeks in advance and I was told on several occasions that the project would take 1 day. Set it up for a Friday and they called mid day Wednesday and told me that they needed to come the following day, Thursday because it might take more than 1 day. Heard different versions about what was going on from everyone I talked to. Set it up for Thursday morning to accommodate them. Then received a call Thursday morning confirming it for Friday morning. Tech did show up on Thursday. After the job was completed I talked to the branch manager and his attitude was that the job was done and it looked great and that was all that mattered.

Our tub, the liner on the tub, and the walls where the tub area was were replaced by Bath Fitter. Their installers did the job in the third week of February and the installation was great. It took them the whole day, from morning till late evening, which was perfect. Everything had been wonderful.

Bath Fitter did our bathroom. Their installation crew came in early in the morning and did what they had to do. They replaced the tub, seals and everything. They were very neat and careful with what they were doing. They took their time, made sure the bathroom look nice and they explained what they were doing. It took them 12 hours to finish the job. The problem with what they did is the sealing. They said it's a no-seam seal but I can still see the seam. It has picked up dirt sometimes and I have it to keep it clean.

I had a shower that was already like a fiberglass. I got it from a local place that sells a lot of different building equipments and it was working pretty good, but then my caulking, no matter what I did, got orange, and it cracked. It was getting pretty bad, so we decided to change. With Bath Fitter the shower seemed to have less chance of leaking. We had the shower installed the 25th of March. We were gone for the whole week and somebody else in our house was using that. All of a sudden, I saw a trickle coming out from the corner where it should have been attached to the wall. I'm not too sure whether or not the person actually had the shower head turned a little bit more on that way anyway or not, but I just thought I better have it checked out. My guess was either that or they were in the seam but with just a little bit of a pinhole.

I got a shower done through Bath Fitter and it's very nice. I chose them for their pricing and style. They could also get the installation done in one day.

I was looking for bathtub fixing things and I googled Bath Fitter. I had bought a house and it had an old cast iron pink tub that was in excellent shape. I did not want to remove it because that would ruin all the tiles around it and I wanted to be able to keep that. I liked the idea of keeping the old-fashioned tub as it holds the heat better and it is deeper and longer. So, I decided that Bath Fitter was the right bathroom remodeling company for me. Right from the first contact with the guy that came out up to the guy that did the installation, all of the reps that I worked with at Bath Fitter were excellent.

I wanted a tub enclosure and I didn't need to get the whole bathroom done. I kinda knew what the parameters were price-wise. Bath Fitter fit perfectly within what I needed. We did this in December and they said it was gonna be a couple of months. They would call me when it was gonna be due. A couple of months went by and nobody called so I called Bath Fitter and asked them when they were gonna do it. It turned out to be longer than what I expected. But that was fine. They told me one of their installers had gotten hurt and they could not get to me until the end of the month.

I had Bath Fitter in the house four years ago. Recently, they put a shower in and covered the tub. Their rep was very professional-like. He started doing just one thing and he was polite too. The installation and remodeling took 20 hours and I couldn't even tell the installer was in the house. I'm really pleased with the quality of everything.

Bath Fitter told me they could get a job done in one day. I liked that they gave me a set price and I didn’t have to worry about anything coming up. I had them do a new shower over the old one. Their guys were pretty good. They got in, cleaned up and got the job done in about a day and a half which was fine with me. I was expecting the best quality because Bath Fitter was costlier than some other places and I am pleased with everything I got. It's nice and I just love the shower.

I got the information about Bath Fitter at my local mall. I called them and everything worked out the way they said it would. They were right on schedule. A one-man crew showed up and he got it all done in one day. He took out a five-foot bathtub and installed a five-foot shower. The remodel was for my dad. He was 96 years old, but unfortunately, he passed away a couple of weeks ago and he didn't get to use it much. But I am pleased with the work. It's beautiful.

First Elise the representative assured me that would have a drain catcher that was built in my tub. I expressed to her about my concerns of a stopped up drain, I told her that I haven't had a stopped up drain in over ten years, because I use a mesh strainer that catches everything. She then assured me that she get something for the installer to place in drain. He did not. I asked him if he needed it. He said no. I then call Elise while the installer was here and told her what the installer said, she then said that it goes over the top over the drain. It doesn't.

I’ve seen a couple of Bath Fitter TV commercials and we talked to their representatives at a couple of different home shows. They would do what wanted to do, so we went with them. The reps took a tub out and put a shower stall in. They got here at 9:00 and were done by 5:00. They were friendly because they didn’t mind that I was looking at them. They told me different times to come in and see what they were doing. With a few minor problems, it went together really good. Everybody that has used the shower so far likes it. They don’t have to go downstairs. I would tell my friends to go with the company and ask for Chris. He was in charge of ours and he was a very friendly and professional person. Bath Fitter was a little expensive but it’s got a good guarantee with it.

We’ve been shopping around, and price wise, Bath Fitter was the best fit for us. Their people installed a tub for us and the experience with that was alright. We just sat around and they did all the work. They were professional and there was no mess afterward. It was all cleaned up. Overall, the quality of the Bath Fitter tub looks good.

Words cannot express how pleased I am with Bath Fitter. Ron was our sales representative and he explained the pricing and what we should expect very clearly. He was friendly as well as professional. We were not ready when Bath Fitter was ready for our install, there was no problem, they worked around our schedule. When Joe and Luis came for the install, they were great. They explained what they would be doing and answered all our questions. When the job was finished all I could say was WOW!!! My bathroom looks brand new. Even my husband who was skeptical was amazed. We would recommend Bath Fitter to anyone.

My landlord had Bath Fitter install my bathtub and shower. Their people were very good. The guys who came to work as well as the guys who came to do the initial assessment and the technician who came to fix the bathroom were perfect. Plus, the installation went very well and the final product has been very good. The experience was definitely perfect. Bath Fitter is a very good service provider and provided a very nice, beautiful bathroom.

The first time that I purchased from Bath Fitter, it went perfectly with the sales rep then, so I did it again and this is my second purchase from them. I decided to get a Bath Fitter product due to the the lifetime warranty on it. They guarantee it as long as you've got it. This time, I purchased a tub from them. I like the way that it looks and everything about it all the way down to the caulking which you can't beat. If I have another bath tub and I wanted to get it done, I would call Bath Fitter.

I didn’t wanna remodel but I set it aside when I got the money. Everything looked good and turned out like Bath Fitter said it would. So, I’m enjoying it. The reps were very friendly and they were able to answer the questions that I had. They also let me know the outcome. It was on the second day when they all started to come out and get some stuff, and the next day, it was all done. They had to do it that way because of what they had to do. Everybody who comes to my house likes it and it’s nice. I would recommend Bath Fitter.

I saw Bath Fitter at an outdoor fair-type event, so I talked to them. They were able to come quickly and then I didn’t pursue anything else. The sales representatives who came out were all very professional. They guided me through their products to help me make my decision. I purchased the shower surround for my bathroom. The fixtures for the shower came with it, as well as the tub covering and the curtain rod, and the rep even threw in a shower curtain. The installer was very professional and told me everything he was doing at the time. He was very quick and he was done before 2:00. I'm 100% satisfied with my bathroom now that the work has been completed.

I called Bath Fitter to request an in home estimate for a tub/shower remodel. I requested an appointment during the week because I work from home. They told me they could come at 6:30 pm because they’d prefer to meet with both my husband and myself. I told them I had small children and 6:30 pm was in the middle of bed/bath time and would not work and again said I’d like an appointment during the day when my kids were not home. They then proceeded to tell me that they would not make an appointment with just me that they wanted my husband there as well for “decision making and financing purposes.”

I’ve seen Bath Fitter on TV, but we saw them as well at one of the home shows with programs where we had been, so we got serious and we decided to purchase from them because we heard good things about them. The installers were pretty good and professional when they came over. The product that we purchased is a little pricey, but we got what we paid for and it has good quality and installation so we’re not complaining. Our experience with Bath Fitter has been okay and we've had no problems. Our satisfaction with the overall installation and look of the product that we chose was good.

I went online, checked around, and looked at the different bathroom remodeling companies. Bath Fitter's lifetime warranty was good so I decided that they were the right company to go with. I already knew exactly what I was looking for and it was excellent dealing with the sales representative during my purchase. The people who came in consisted first of the plumber and then someone that put the shower in for me. They were all around good and put something down on the floor when they brought their things in. They took my tub out and put the shower in. They also came with fixtures for inside the shower and things like grab bars, seats and shelves, and I got to pick the type of door. They did a good job. Together with the sales rep, the Bath Fitter people were all very respectful, easy to talk to, and answered any questions that I had. I’m very pleased with the experience.

We got a new system from BathFitter - a bathtub with a shower. It looks really good. I originally thought that they could just put it right over my existing tub and that it wouldn’t be such a mess. But they said they couldn't do that but the salesperson who came to our house convinced us. I lost a wall, but the remodel went fine. The installers were polite. They went right to work and got it done in a day.

Quote was provided in a professional and thorough manner and they committed and delivered on the installation date provided on date of quote. Barbara was the great salesperson we dealt with. Jeff was the installer who arrived on time. He was extremely careful to put down protective sheets on floors and amazingly did not bump any walls doing the install in a small bathroom. He was in and out within 5 hours. He removed old tub and shower doors and installed new tub, doors. faucets and shower walls in that time, Jeff cleaned up after himself and hauled away old material. I have never been so impressed by service before. Friendly professional and efficient. As we have only one bathroom a one day install was the best for our situation. I absolutely love the final result.

The products that I purchased from Bath Fitter were the shower and the overlay for the tub. They kept my original tub, but we did that and the whole shower unit. The whole thing was great. Ray, the lady sales rep that came out, was wonderful from start to finish. The installers were very professional and nice. They explained everything and did a completely awesome job. I'm very much satisfied with the overall quality and look of my purchase. I would recommend Bath Fitter and I have done so.

It was mainly the TV ads of Bath Fitter that got us to call them. We needed to get our bathroom done and we had done research on bathroom remodeling companies. But our bathroom is in use, so we didn’t have a space of time where we could get it done. We needed it done in a day and that was really the reason that we went with Bath Fitter. We would have done it differently if we had more time. The sales representative was also one of the reasons that we purchased from them. He was excellent and explained some details. We got the tub surround for our bathroom, along with the new plumbing that comes with it, as well as a double soap holder and a soap dish. Someone came over and measured our bathroom, and that was fine. Then the guy that did the installation was very polite and neat. He was very pleasant and kept us informed. Bath Fitter did a great job.

I used Bath Fitter when I lived in Maryland and they did such a nice job. So, we went with them again at this house and the experience was excellent. They did two bathroom tubs and they did a very nice job. It took them three days and the quality was very good. I’m completely satisfied.

Jason showed up right on time, discussed with us what the job would involve and got to work. He was very friendly and worked throughout the day, he was also so neat. Cleaned up any and all mess. You had no idea at the end of the day someone had been working in our house. This is our second time using Bath Fitter and we have been pleased both times.

Bill came by our house to explain the benefits of BF and how they could help us achieve our dream. While the overall cost was high, it is well worth it. Jason arrived early and asked if it was okay for him to start. We showed him the bathroom to be serviced and he was all set. Jason was by himself and said it wouldn't be a problem taking the tub out. We expected him to haul the tub out whole. After some loud noises we saw him carrying out the tub that he cut in half. I looked in about halfway through and was surprised at how busy and thorough he was. After he had the walls up and fixtures, he asked us where we wanted the grab bars placed. He took measurements off my wife and transferred it to the walls.

I purchased a tub from Bath Fitter. So far, the overall look of the remodel is great and the quality is good. The installers were really good and the Bath Fitter people were very nice.

Bath Fitter has a lot of commercials and I’ve seen them in a couple of home shows. I liked the turnaround time of how quickly they could complete the project. It was a rental and we had to get it done. We made the phone call and I had a gentleman call me back. He met with us, explained all the options, showed the different finishes, explained the materials that would be used and how the whole project would be done. We decided to go forward with it. The sales guy did some preliminary measurements. He had all the products with him. Then, a second group came in. They did the more precise or second checking of measurements. We ordered the product type we wanted, the finish and all that kind of stuff. This was a complete floor to ceiling install of the bathtub and surround and we needed the quickest turnaround possible. We heard that Bath Fitter could do it in a day and the guy guaranteed it would get done in a day.

Bath Fitter took off the old siding that goes around the bathtub and covered up the bathtub because there was mold growing in there. I do daycare, so I could not watch them all the time but they told me what they were doing. But when I had a chance, I also checked up what they were doing in my bathroom upstairs. Overall, the remodel is good.

We got showers and bathtub from Bath Fitter and the sales representative was good and knowledgeable. The installation team was great too. They're fast workers and my overall satisfaction with the remodel is A+. Bath Fitter did a good job.

I used Bath Fitter 20 years ago and I liked what they did then. So, I bought a new shower stall from them again and the sales guy gave me nice business. I was pleased. The man who did the installation also did a great job and nice clean-up. I recommended Bath Fitter to four or five people already and if anybody asks, I’d recommend it again.

We removed an old bath and surround all joined together that was all chipped when we moved into the house, and we replaced it with a shower and a glass door. Bath Fitter is less expensive and we used them. We had an incredibly thorough conversation with the gentleman concerned who gave us the deal. The installation was done by one gentleman and he was fantastic. He was in and out in no time at all. There was also no inconvenience at all. I'm pleased with my experience and I highly recommend Bath Fitter.

Just recently had a Bath Fitter tub, wainscoting and accessories installed. I must say that I was impressed with all Bath Fitter representatives that came to my home. Mr. **'s manners, professionalism and presentation was great. Mr. ** who came to remeasure to remeasure apparently got the numbers right because everything seems to fit perfectly. Edgar **., the installer must be the best installer in the company. He was very professional & pleasant. He seemed to take proud in the work that he performs and pay very close attention to detail. The only reason I gave Bath Fitter 4 stars is because I had to ask for an itemized invoice to be sent so I could actually see what I was paying for. The prices should be on the original contract.

I examined samples of the product that Bath Fitter used. They guaranteed that their product was a back buy, and decided that I would give that a try because it was a lot less expensive than tearing walls out of my bathroom to replace my tub. I purchased a bathtub and had good interactions with their sales team. However, we argued as they gave me a price. I looked at them and asked if they were out of their minds. Still, Bath Fitter can bring it to a reasonable price when pushed to. The day the installer came to do the installation was tremendous. He was phenomenal, neat, clean, organized and did some of the best caulking seams I've ever seen. I'm very pleased with the final product. It's a good product and it's very easy to clean.

We had the sales rep Jon come out and sell us on the tub removal and large shower install. The installation date was scheduled. The technician who performed the installation was extremely polite and personable. After he finished on the 2nd day it was late and he had to hurry and leave for an appointment. Upon review of the project there were several issues. Where the tech had cut the door top rail there are shards of metal, the outer shower door will not shut due to a piece of plastic that was not removed, the shower surround was not cut square, the caulk job is at best horrible. My expectations is that for spending just over $8000 the finished product should be far better. I have left 2 messages of Jon, neither of which has been returned. Extremely disappointed with this provider.

We bought the tub and the shower, the shower head and the walls from Bath Fitter. It was a great experience working with their rep. Whenever I left a message or anything, he would get right back to me and it’s just efficient. Installation took the whole day. They guys that did it were knowledgeable, and they did a really nice job.

We purchased from Bath Fitter back in February. We had a cover placed over our tub and a cover placed over our tiling in the bathroom area. It’s beautiful and we love it. It’s so easy to clean. The sales rep was a lot of fun and I was impressed that he can come in, bring me samples and show me what I was looking at and what I was buying. He was really good at showing me and making sure that I understood how they were gonna place things on the wall. It was as if he had done it himself because he knew the whole process. It was nice to see somebody that could come in and explain everything. The guys that did the install were great. There was no mess. Those people came in, did what they had to do, showed me everything afterward and just asked if I had any questions. Bath Fitter has good people.

My big soaker tub was high to get into and I wanted to get a shower. In February, I got one with the bottom like a dimple-type thing from Bath Fitter and its installation was good. The installer gave me all the information that I needed to know. Mine is one of those where I can take the shower head off though and he put it in the same faucet the old one was in and I can't really reach it. It's too high. Still, I love the shower. I like that I could get into it easily. I would recommend Bath Fitter highly.

I used Bath Fitter about five years ago for a tub. They came in one day and they were out the next. I liked the work and it was a simple thing to do two projects in a row, both this time and last time. Also, my experience in dealing with their sales reps was excellent both times. It was short and sweet. The installation was very nice too. The installers and plumbers were awesome. I am a lady with particular things. I tried to see what was going on and each time, they were very nice to me and they showed me what I asked them. They gave me no lip, no grief, no faces, nothing like that. It was a nice relationship. The final products were awesome too and I’m loving them. I am very excited about my new tub surround.

Bath Fitter's quote was half of what Tundraland had and on February 21st, we purchased a tub and a surround. For the installation, a plumber came in first. He wasn’t very personable. He was here for a bit and then, he just left and didn’t say anything. We didn’t even know he was gone. Then, another guy came in to put the tub in and he was very good. On the other side of our tub where there is a little open area for the cabinets, the plumber put the spigots for the water to come out. When he screwed it in, a screw came out on the other side of the wall. He just left and I don’t know if he realized that he did it but he just bolted. We weren’t too happy about that but my husband was able to cut the screw off, re-putty the wall and repaint it. However, the installers should come back and do that themselves.

James ** was the installation technician. He got here early and spend some time setting up before he started. He was polite and super professional. He did not stop working the entire day and was very meticulous about his work. The end result was amazing and above and beyond my expectations. After he was done he gave us a summary of the product and the services available to us if anything happen. I was very satisfy with the quality of the service and most of all with the quality of the product.

I had a serious problem in the property that had been affected by other people living there for 10 years and I needed to do something. I didn’t know where to begin, so I explored other options and Bath Fitter was the one that seemed to have the solution. I had three showers ripped out and replaced in the past three months and last month was the end of the third one. Dealing with their sales rep was wonderful. Working with the installers was extraordinarily easy too. They were thorough, interactive and educational. There was an incident that absolutely would not have ever been known that it was gonna come up and we worked on it together and solved it. Everything about them was remarkable and I love them.

I had a bathtub with a shower that was installed outside of the wall and I wanted to clean it up a little bit. We re-plumbed it back inside the wall and put the Bath Fitter fitting but I kept my tub, which may have been a mistake but I did it and it worked out fine. The project was a little bit too expensive but the Bath Fitter service was great. When they said they were gonna do it, they did it. It was done very promptly and the guy who did it was great. The guy who managed it for me was great as well and he even did a couple of things more for me. I've recommended Bath Fitter to some of my friends.

Disappointing that Bath Fitter advertises LIFETIME WARRANTY - When that's not actually the case! My corner shelf has cracked, I called to get a replacement only to be told at first that my warranty was only for 5 yrs since I had the installation done in 2004, a new company took over and in 2005 it became a Lifetime warranty, so I no longer had a warranty! So it would be a $95.00 charge. However, I happen to have my warranty card "LIFETIME WARRANTY" WHICH MEANS LIFETIME. NOT 5 YRS! Then I was told the charge would then be $45, since I have to pay for travel and labour, even though there should be no charge at all under the warranty.

Michael, installer, did not finish in the one day. Three days later another installer came to finish the job. He ran the water but the drain was plugged. He called office but no response, he said that everyone went home at 2pm on Fridays. He went out and purchased a bottle of Drano and poured 1/2 down the drain. He instructed me to wait an hour then run some hot water and pour rest of Drano down drain. Still not cleared.

I wanted to change the color of my tub. I made my purchase with Bath Fitter about two months ago and it was my first time doing a remodel with them. The salesperson tried to be pushy, and he threatened me that if I didn't buy that day, he wasn't gonna come back out ever again. I didn't like that. The installation guy, on the other hand, was very nice and I liked him. The workmanship was perfect and I have absolutely no complaints. I like that the white tub matches the other white features. I originally had a turquoise toilet, a turquoise sink and a turquoise tub, and I got sick of the whole retro. But I like the old subway tiles, so I changed the toilet and the sink to white.

We bought an insert to cover our claw footed old tub. It was well and quickly installed and looked great for a a few months. Then it began to get dark yellow stains. More and more came and couldn't be cleaned off. Bath Fitter sent someone who was no help, had no idea what caused the problem or could be done about it. He said he'd check around and get back to us. We never heard from him or anyone else from Bath Fitter again. Now the new insert is as ugly (in a different way) as the 150 year old porcelain tub. Trying to find out if I paint over it, or do something else to have a decent looking tub! I'd appreciate any advice anyone can give. Pots.

I realize we had our Bath Fitter tub install in 2005 but it has a Lifetime Warranty. I called Bath Fitter because there are 3 yellow streaks on the side of the tub. They first quoted me a price of $470. But brought it down to $450. So much for Lifetime Warranty!!!

My daughter heard about Bath Fitter on TV and she said it looked like a good deal and that we should call there and see. The rep came out, talked to us and made it sound good. He showed us what my husband needed for therapy work. We had a tub before and my husband was very sick at that time, and he couldn’t step over the tub. Bath Fitter has railings on everything and no step, just about six or eight inches to walk in. The rep was very polite and he answered the questions that we had. My husband asked him and decided to go along with it because that was what he needed, and it all turned out good.

The upstairs bathroom was old, ugly and needed to be updated. I had a bathtub and wanted to take that out and put a shower, which Bath Fitter did the first time for our downstairs bathroom. They're expensive, but they did good work. When I went to them, I knew what I wanted and the interactions with their reps were very business-like, friendly and nice. The installation of the products was great, and the team that did it was neat. They were also done quickly.

My suggestion is when the installer is installing your bathroom tub or shower watch them the whole time they are doing the installation. Do not leave the room and follow them step-by-step and have them verify with you everything before they do anything to confirm this is the way you want the shower or tub. The bathroom installer had to remove part of the ledge on the shower entrance due to water damage. He complete the finished ledge but he did not build it high enough to hold the shower curtain in to retain the water into the shower floor. He didn't check with me first to confirm how high it should be, and just showed me the finished result.

Some tiles in our bathroom was starting to deteriorate and leak. I didn’t know what I was gonna do but then I saw Bath Fitter and the two came together. The sales representative, Steve, was very good. We were on the fence but he guided us through our hesitation. He was very good at explaining the value of the product and the warranties. The one-piece construction was a huge selling point for us too. The product wasn’t three pieces put together in a U-shape. It was one piece. After Steve was done explaining everything, it seemed like a no-brainer.

While your sales people and workmen are very nice people, there seems to be no one who oversees the entire project to troubleshoot problem areas. Therefore I ended up with a shower that was WAY too big for the small bathroom, a concern I expressed in the very beginning. I cannot and will not recommend your company.

Our remodelers name was Mark **. Mark was on time, polite, courteous and professional. Mark worked tirelessly throughout the day with no breaks working to make our bathroom the one from our dreams. Mark cleaned up after the job was complete so that we could barely notice anyone had set foot in our master bedroom, the only evidence was the amazing bathtub and shower that now sits where the hole in our bathroom used to be! Mark had a path through the back hallway and through the garage to his work truck. I noticed after he left that he also took the time to sweep the garage! Luckily I had already bought him dinner to show my thanks because of the impression he made on us. On top of all of that, the Bath Fitter product is amazing. Now the best shower I've ever been in is mine. Ask for Mark **.

I saw Bath Fitter through a TV ad and a friend of mine had done a project with them. I had a tub and an enclosure installed. They came, put the bath in and it was fine. They did it all in one day and I love the finished product. My favorite feature is the curtain rod that curves out which gives me more room in the shower.

When we were in Mason City, Iowa, a bathroom remodeling company had a set-up in the mall and that gave me the idea of wanting to redo my bathroom. So then when Bath Fitter sent me a thing in the mail, I decided to give them a try since they can do all the work in one day. The sales rep who came and talked to me about the remodeling was very good, friendly and pleasant, and easy to talk to. She made us feel at home and acted like she was at home herself. We purchased the tub surround, the bathtub, and the fixtures that came with it in September. The quality of the tub is very good and nice. Every time I step into it, I feel like I'm in one of those motels. When you first see it, it's like, “Wow, is that my bathroom?” Bath Fitter does really good work and the end results are great. It feels like home.

Bath Fitter is an excellent company. I had work done by them 10 years ago. I had a good experience the first time, and when I wanted to have something else done, I went right to them. I'm gonna have more work done by them and they're gonna give me a big discount. They’ve done the surrounding in one apartment and they did a tub in the other. And now, they just went back and did the surround around the tub. And then, I'm gonna have them come in and do something else.

They advertised that it takes one day to install but took two days and major damage to our home. The installer poked a hole on our new painted wall and caused a major water leak from bathroom to downstairs kitchen. After spent nearly $5000, it turned out to be a disaster experience. We would not recommend this company to anyone.

Mark was our installer. He was very professional and had everything done in a timely manner. It looked very nice and made the bathroom look so much nicer. He was very clean and cleaned up the area after finishing. I am not sure who was helping him, but he was also very good.

I wanted to keep my tub and that was not always an option with the other companies and so, I picked Bath Fitter. My interactions with their reps were great. Everything was done on time and the way they said it would be.

We are a property management company and we've been using Bath Fitter for about 10 years. We use them in a wholesaling way to install the liners. This week, we had a project with them and had them do a tub insert. The installation usually takes about three or four hours and we have no complaints on their work quality. Also, our interactions with their customer service have all been positive.

My installers did a great job but my shower did not cover the width of the tub. When they were done I had 5" to 6" that my bare floor was showing, The installer informed not to worry that they would fix the gap. The same material they put on the walls they buy on the floor so I have to make sure I have a bathmat rug there or you slip getting out of the shower. I had to go out and buy a new shower rod (they broke the one that was up there). Also I was to get a non-slip bath mat to go inside the shower so you don't slip, well I have been waiting 3 months now and get one excuse after another. When you pay over $8000 for it you should get what you pay for.

Yes, our shower looks a lot better than it did, however I do have a few complaints. We just got the shower and new walls installed. Not a new tub. First, the guy who gave us an estimate made it sound like we would be getting a new drain and overflow along with the new shower handles and head. Well, that didn't happen and they said that wasn't included. Second, the ceiling was left with two big scratches that are very noticeable as well as a big scratch on the sink. Third, the bathtub was left very dirty after he left. I feel like with the professional work we PAID for, they should have the courtesy of cleaning up a little better. Fourth, they said it would be done in half a day and it took 11.5 hours instead of 5. Bath Fitter claims to have 100 satisfaction guaranteed but when I called to complain, they were not willing to help out with anything. We will not be using Bath Fitter again.

The Bath Fitter installers were all good. They were in and out in a day, and everything was fine. I got the one-piece surround for a rental property, and I'm impressed with the fact that there's not gonna be any caulk seams. I’m happy with Bath Fitter.

I used Bath Fitter on a previous bathroom so I knew about them. I like their product and I had them put in a tub liner. I didn't want the full enclosure. I had one before and it needed some service. I like the service so I went ahead and got another one. But the process was interesting. The first guy came out and told me that the tiles were not good enough for them to put the liner in. They would tear off the tile and they'll put in our tub liner. I said I was not interested in tub liners so that didn't work. He didn't follow up through all of that once I said I wasn't interested in tub enclosure. The first guy shouldn't have been so insistent on trying to sell me the tub enclosure. I told him that if the tiles were bad, I would replace them. It was an apartment that I rent out, and it was vacant so there really was no emergency about this thing.

Everything was good from purchase to finish with Bath Fitter. I was remodeling, and because of their price, I went with them. Their installers were professional. They cleaned up everything after they completed the job. I've had Bath Fitter for about seven months now and so far, I love it.

The ads on TV were what drew me to using Bath Fitter versus another bathroom remodel company. I'm happy with the way their products are. The bathtub and the enclosures that I purchased from them are beautiful. But I have covers over my radiators and I've had water heat, and the covers do not fit. I had somebody come and look them over. At first, the rep wasn’t very helpful. He asked what was wrong with the covers. I said they didn’t fit and when I would have to take the covers off to clean and vacuum my radiators every few months, I was afraid that I was gonna scratch the tub. But he couldn't see anything wrong with the covers and he said that we would have to call. I asked if the problem was gonna be fixed and he said that somebody would call me. But that was the last that I heard from them. Nobody ever called me and I haven't heard anything from anybody.

I've known about Bath Fitter for a long time and I've heard that their reputation is really good, so I decided that they were the right bathroom remodel company to go with. I purchased the shower and the tub from them. Everything was good with the rep and my dealings with him were excellent. He was knowledgeable and friendly. The installers were very professional, clean, efficient, and very good. I would highly recommend Bath Fitter.

One of my neighbors had work done by Bath Fitter and he highly recommended them. They did a wall enclosure and put a new tub in for me and I was very satisfied. Everything was done the first time and they did everything very well. The whole project took about four hours. The salesman and the installer were very good.

I had my tub done first by Bath Fitter because they were the cheapest one at that time, and now, I had them do the bathroom wall over the tub. Tony, the man that first came out that I talked to, lied to me twice, but the rest of the reps were nice. Everything about the installation guy's service was good, and the job was finished on the same day.

Updated on 03/24/2019: If you read my earlier review, you are aware that customer service is incompetent. I said I used every product on the list that was safe to clean the Bath Fitter. The response was try every product on the list. And it was marked as in process of being resolved. I am here again to state that not a thing has been resolved. DO NOT BUY THIS PRODUCT. I told you, you only have yourself to blame if you disregard me.

Bath Fitter did some work for me years ago. This time, my shower was shot and since they were here before, I thought of using them the second time. I purchased a whole new shower. The sales rep who helped me was very nice. He explained everything very well. The installer was also wonderful. He worked his butt off and seemed to go way beyond what he maybe had to do to make things right. He was here from 8 o'clock in the morning to 8 o'clock at night and he did the whole job by himself. I like the new shower. I would go with Bath Fitter again.

Bath Fitter did a good job in putting a liner in my bathtub. The reps we dealt with were fine. The liner looks nice and if it stays that way, we’ll be happy. It was a good experience and we were glad we had it done.

Bath Fitter is a great company and I’ll hire them again. I know that. I've also referred them to everybody I can. We initially looked into the reviews and Bath Fitter seemed to be the best. We called them and got a surround in our tub. Other than being really nice and helpful, the representatives were great people to work with. And we had a really good experience on the installation with them.

Richard and Lisa at Kingston Bath Fitter were AMAZING! They worked within my budget and managed to work within my quick timeframe. Highly recommend them to anyone wanting to update their bathroom. The whole process from purchase to installation took about 2 weeks! Courteous and professional - 5 stars.

Everybody else other than Bath Fitter would be in my house so long and I don't have that kind of time so I got them. I got a shower unit through them with four-tiered tower and the product is good. The only thing I have to say is that I do clean it every week, but the silicone that they use, there is like some little black spots that I can't remove. I don't know if it's mold or what. But they're not getting any bigger. I just don't know why it doesn't come out even with Tilex bleach.

"We had a great experience from the first contact at the Allentown Fair to the finished installation. The salesman was very knowledgeable and pleasant to work with. I can't say enough good comments about all people we dealt with. The installer was awesome very detail oriented and pleasant. The end result is excellent. We are both very pleased."

Carolyn, Candace and Mike **, simply the best at communication, professionalism, courtesy and workmanship. 10 STARS!!? Highly recommended!! We love our bathroom tub/shower and wouldn't go anywhere else for their product and service. Top notch customer service and they stand behind their warranty.

I would totally recommend Bath Fitter to anybody looking to get a new shower. I knew of a few people that got them put in before, and I had a friend that was a contractor who said we might be better off going with Bath Fitter. I like them. The price was at par with whatever anybody else would do it for and they could get it done quickly in a day. They removed the standing shower that was in there, and they put a new one in. The Bath Fitter rep was a good dude. He worked with me on the price and he was knowledgeable. He explained what was going on and all the benefits of it. And I called on Tuesday. He was here on Wednesday, so he was quick. He did everything he could do.

Our bathroom was almost 30 years old and the tub was disgusting. We had a gentleman come out and do the presentation. We ended up getting a tub insert and I'm very satisfied. The Bath Fitter reps came for measuring. After that, the installation was one day and it was great. The guy was wonderful, clean and fast.

Bath Fitter solved our bathtub problem in a very efficient and professional way. They showed up when scheduled and cleaned up after their work was finished. We are very pleased and would highly recommend their services. Thank you Bath Fitter.

My sister and I had Bath Fitter come and redo my mother’s bathtub three years ago after she passed away and we wanted to sell the house. Then on the 1st of February, I had them redo my bathroom ‘cause it needed it. I had tiled this bathroom but I had a feeling that I would have to rip it all apart. I had Bath Fitter come in to see if they could put a tub surround in. The guy said that they could put it in right over the tiles so I wouldn’t have to tear out the old one, which was great. Then he put the wainscoting in the other part of the bathroom that tiled, so I didn’t have to take it off. and it worked out good.

I saw a Bath Fitter commercial on television and I liked their price. The rep was a nice guy, took the time and talked to us. He guided us in all their options. I got a new shower five months ago and the installer was professional. It was a fine experience and the quality of work was good except that there was a squeak in the floor. Not long ago, a guy came and said that was how it worked.

My sister-in-law was very pleased with the bathroom remodeling that Bath Fitter did for her. At the time, the bathtub was leaking into my family room, so I called them as well. Their rep came out, talked to me, and gave me an estimate. He was very knowledgeable and good. He sold me and I purchased the tub with the walls that go all the way up the ceiling. Then, it took about eight weeks from when I signed on the dotted line until they came for the installation. That is a long time but the installer came when he said he was gonna come and worked until it was done. So, I was very pleased. Right now, I need to do another bathroom but I don’t wanna use Bath Fitter for that because I want the whole bathroom done and they only do the tub or the shower. All in all, Bath Fitter did a great job and the tub looks good. I also like the lifetime warranty.

I was in Cowtown, and Bath Fitter had a display. I looked into the other ones that had a tub, and I didn’t like that. I also needed something that I can pick up my feet because I have problems lifting my feet and wife does too. So, that’s very convenient for me having a shower put in. I purchased the shower where we can walk in. It’s a low shower. My wife and I and even my kids love it. It’s a great product and it’s good to have. I don’t have to worry about overflowing and the drain is faster too. The installers were perfect gentlemen and they knew what they were doing. They installed in about about six hours. We communicated back and forth, and they showed me and told me what they were doing. And they cleaned up after themselves right after.

I heard good things about Bath Fitter so we got their service. The sales rep was really responsive and worked with us on getting the price points that we were looking for and the details we wanted. We replaced our bathtub unit with a brand new one and they had it done in less than a day. The scheduling and the follow-through were great. The installers were outstanding. We love the results, and the bathtub is fantastic. We’re very happy with it.

I may agree that the company does a good job - here is big however. The advertisement states that they will basically put a tub and wall over the existing wall. Yet when I had it done it took more than one day. The second aspect is that they totally removed the original wall and tub down to the studs. One of the claim was that they had to move the existing to the new drain. Next the cost that I paid was over $5,000 dollars for this work. Though I am happy with the work I do not agree with the idea that it is done in one day. I don't know if I would have them renovate another bathroom as of the experience that seemed to be opposite of their commercial.

The house was built in the ’20s. We were gonna be here for another four years and we figured we would update the bathroom before we’d sell it. And we saw Bath Fitter's display at Home Depot and we thought of giving them a shot. A guy came out and did an estimate, and we liked the estimate. I used to work construction for years and was gonna do the bathroom myself but for what they were gonna charge and for what I can do, going with them worked out, plus I didn’t have to worry about the aggravation of doing it myself.

After talking to Bath Fitter and looking at their product, I thought they were the right fit for us. They did a shower and tub installation at my son’s house. He also had a corner soap caddy done. The installation went very smoothly and it was within the timeframe that they had said it would be. The final product turned out very nice too. I’d definitely recommend Bath Fitter.

I met with the rep Bath Fitter and she told me the measurements. I knew what I wanted, and it went pretty smoothly. I had a tub, and a walk-in shower put in. The installers were here for two days, and it went fine. I'm very pleased with it. So far, so good.

The contractors around here wouldn't help me out at all, and no one else but Bath Fitter would oblige to answer my calls. They redid the bathtub and the liner in it, plus they redid the walls and then put in the fixtures. The installer did a fine job, cleaned up after his mess and I was well pleased with what he did. The only problem I had was when he put the liner in, as I would like a better surface to stand on 'cause it's still slippery. Nonetheless, I'm satisfied with the work.

The salespeople who came over were extremely nice, helpful and there was no pressure. After that, two guys came over and accessed the house from the side door. They were very neat, clean, nice as well as informative. They knew what they were doing and on the second day, one guy came to finish the job off and put the fixtures in. We had an old bathtub torn out, put a stand-up shower stall in, and the whole process took a day and a half total. It was in an older mobile home, so it was a bit of work for Bath Fitter to do, but they did exactly what they said they were gonna do, and they did it well.

We checked the cost and the companies were all comparable, but Bath Fitter has a good reputation. Their reps were also knowledgeable and friendly, while the gentleman who came was polite, clean, and efficient. We covered the bathtub and put in a panel on the ceiling. Bath Fitter did a good job.

We were moving into a new place and the bathtub was messy. I didn't wanna deal with ripping it out. I had heard good stories about Bath Fitter so we went to them. We got a bathtub cover and the liner. The plumber was in and out in about an hour and a half. And then the next day, the installation was done and it was very professional. Everything went very smoothly. But I wasn't expecting the price to be so high. It caught me off guard at first. It was $4,000 but I made it happen in my budget. It's well worth the money. Bath Fitter did a great job, and it was a very good experience.

My bathroom was several years old and it was time to remodel. I had heard about Bath Fitter from a friend and they did the bathtub and the shower. Although I had some other companies give me some prices, I liked what Bath Fitter did and I decided on them. The sales rep was great too. He was very friendly and personable. He told us the way it was, gave us prices on everything and respected our decisions. The installers were absolutely excellent as well. They were very clean and professional. It took less than a full day and it couldn't have been any better. The new bathtub is top quality. Originally, I thought Bath Fitter was a little pricier than what I could have done with a contractor. But Bath Fitter was also much cleaner, quicker and better. So apparently, you get what you pay for. I have recommended Bath Fitter to several friends and I would recommend them again.

We definitely needed an upgrade in our bathroom. Bath Fitter looked like a good product and we figured that that would be the best way to go. The reps seemed like very efficient people, and my interactions with them were fine. We bought the tub, the shower and the plumbing fittings. The installation person showed up on time and got done rather quickly considering what was done. The quality of the work that was finished is good.

I'm very satisfied with my experience with Bath Fitter. I first used them in my house and the second time was for the condo. I had the whole thing done - the tub, the shower and also the walls. I was attracted to Bath Fitter due to the fact that they didn't have any seams on the sides. It's very neat and clean looking. I also had the grab bars put in. The installation team knew exactly what they were doing. I asked them a couple of questions and they answered. Also, the salesman that I dealt with was very clear and he told me everything that I was going to get with the package of doing my tub and my wall.

We had experience with Bath Fitter in the past and this time around, they did another bathtub and surround. Although we got a textured floor that is still very slippery, they did a very good job. They were very efficient and polite. We are enjoying the unit now.

I checked out the stuff that Bath Fitter had and I liked what I saw, so I got it. They remodeled my shower stall and they did a five-tier shelving. The salesman was great. He was people-oriented and he was a knowledgeable consultant. Then, the installers did their thing and the guy showed me how to use everything when he was done. Everybody was very nice and very pleasant and I have already recommended them.

I hated my bathroom. One of the handles on the cold kept falling in the tub every time you turned it on or off. With the hot water, we had to use a vice grip to shut the thing off. Half the stuff was rusted, and there was a hole in the tub. I added a dining room and another little half bath, and there was a rusted window in there that was left. I tried to paint over it, and it still looked horrible. Because I didn’t like everything there, I kept putting my shower curtain in front of it so that when people go in to use the bathroom, they wouldn’t see the ugly bathtub and that window.

Salesperson provides incomplete information. Salesperson doesn't protect clients when needed probably due to lack of influence within the firm. Client has to call to initiate the work once city approval has been given. Installation is not a one day job but three days plus a few days when the contracted outsider measures the door plus another two weeks before the doors are installed. Office in Pompano doesn't provide clear information, your requests are not transmitted to the right person, phone calls from the office must always be listened to 4 times to guess what message was left and their calling back is not a priority.

Kenton and Brian installed our new shower in a little under 8 hours. They arrived on time, and immediately set to work. The floors were covered throughout the area they were working so they didn't track in dirt and dust. The water was only off for a few hours, so we were not inconvenienced at all. I work from home and expected a lot of noise, but except for some initial pounding and some drilling, the noise was negligible. When they were finished, everything was neat, clean and picked up. Other than the beautiful new shower, you'd never know they were there. They guys were very upbeat, nice and courteous. And best of all, our new shower is gorgeous. Its so beautiful I hate to use it. Thanks so much Kenton and Brian. Great job. Great experience.

I got a walk-in shower from Bath Fitter and they removed my tub. The reps didn't give me as much information as I thought I was gonna get because the commercials kept saying that you could have all the time to pay. Then, because I wouldn't finance anything, they asked for cash money right away and that surprised me. But the installation team was fantastic. They did the job in four and a half hours from start to finish. I'm fine with the overall quality of the product and the installation. I claimed that there are too many curves to clean, but I don't need to clean any of those.

I saw Bath Fitter's commercial and I thought, "Boy, this is beautiful," but I thought it would be really expensive. But one day we just called and they came over. The salesperson really knew his stuff. He was really professional and courteous and he was a wonderful person. We decided they were the best company for us because of the lifetime warranty they gave. We can pass it on as we sell the house and it was something that would be a good selling point if we're gonna sell.

Very pleased my bathroom remodeling. Appreciated the professionalism and the quality of the workmen. Enclosed are three after pictures and one before picture. Would recommend this company to anyone looking for efficient and professional bathroom remodeling. Many thanks! Genevieve **.

Our tub was an old cast iron one and we thought it would be too hard to take out. Bath Fitter was the only one we knew of that fitted ones over top. So we called them and we liked what we saw. We purchased a tub and a surround from them, and the two guys that they came out for the installation did a really good job. They were really courteous too. The plumber was here for one day, and he was only here a couple hours. And then the other guy came in the morning and was done around 2:00. I am really satisfied with the product. Bath Fitter is really nice to work with.

Bath Fitter was originally going to do the tub over the installation, but something happened and they just replaced our tub and shower surround. It was our first Bath Fitter remodel and the representative was really good to deal with. He was prompt when he came, very friendly, and very capable of designing what we needed. I would recommend Bath Fitter to someone else. Our experience went really well and we were really happy with the results.

Bath Fitter does beautiful work. The person who installed our walk-in shower did an excellent job. He cleaned up his mess afterward. The shower itself was great.

I got a shower and spa with the finishing touches done a month ago and the quality is very good. The Bath Fitter sales rep told me what faucets would match the faucets that are going in the shower, and he was actually at a Lowe's and took a picture of a couple for me. So, he went above and beyond. The installers did a great job as well.

We love our tub and wall overlay. Quest was great on explaining things. Matt did a great install. Everything we wanted, there's a but here and that's why I only give a 4. No follow up to ask us how we like it, and I did put in a complaint about a very small knick in our brand new vanity, I'm sure it was an accident, but nonetheless nobody's called back.

We had a new bath from Bath Fitter with all the fixtures installed. It was purchased in October of last year. We spoke to the representative that came out and she was very professional. The installers were very professional as well. The installation didn’t take more than a day, And the finished product is great.

I had seen Bath Fitter on television and then I talked to a gentleman at the Illinois State Fair in their booth. It seemed that it wasn’t gonna be a long drawn-out affair. The gentleman I talked to, and then everybody that I talked to after that, seemed to know what they were talking about. I had confidence in the conversation so I decided to go with them. Everybody at Bath Fitter was very courteous and nice. In fact, we had some problem with my check, and the lady rep was very patient with me until I got the check to her. The installation was nice. They put an encasement around my tub and did the walls.