Bath Fitter Reviews

I liked the one-piece, seamless stall from Bath Fitter and when I talked to their salesman, he was really nice and knowledgeable. The installation was all done and good after one time. Their team was great and the leader Wyett was on point, got right down to business and was out of there in four hours. The cleanliness was better than what they left it as. Overall, it was a positive experience. Bath Fitter is a little bit more expensive than the other people that I asked, but it was well worth every penny.

The marketing department was able to get hold of customer service and I got a call back, and they sent someone out who replaced the rusty parts

I've been attempting to get a referral incentive sent to the friend who referred me to Bath Fitters since January. Although I told the salesman who came to our home a minimum of two times that a friend at work had work done and was very happy with it, the salesman never mentioned a referral incentive. I only found out about it after reading the paperwork. I called the company in January and gave them all the information regarding the referral and was told that if a check didn't arrive to my friend 30 days after installation, I should call back to make sure the request didn't get overlooked. On March 14, well after the 30 days, I called again and was told someone would get back with me. It was several days later when Bob called and said he would have to get with his manager to get this done.

I do daycare and I can’t have my bathroom unavailable, so I wanted something to be done in one or two days. I was at a craft show and Bath Fitter had a little booth there, and talking with the Bath Fitter sales rep went fine. They put the bathtub in and the installation was fine, but I wasn’t happy with the plumber. They had to get into my closet and so I told them to let me get my clothes out of there first. They said that it was okay and that they would just work around it. But they threw shavings all over my clothes and I wasn’t happy about that. Other than that, the tub people were very nice and they accommodated around my daycare since I still had daycare that day. Everything is going good so far.

I saw Bath Fitter at the fairs years ago and I remembered them when I wanted to redo my bathroom. I had them install the grab bar, soap dish, and corner shelving. Their reps were wonderful and the installer did a great job. I kind of expected to go in there and do a little cleanup but I didn't have to. Also, I'm really pleased with what I've got because I like to take a bath every once in a while and it's nice to have a bath where the water stays hot. I have the old cast iron tub and with the system that they put over it, I still have hot water a half hour after I'm in there.

I saw Bath Fitter at a home and garden show and I liked the idea that it was just a one or two-day installation. My interaction with their rep was good. The installation team did a really good job and they cleaned up after themselves. I didn’t have cash then and it would have been great if on the final invoice there was a tip area where I could tip the installers.

I have never provided a review for any previous service or product before but we contracted Bath Fitter from Oshawa Ontario to provide a bright fresh new look to our existing ensuite shower and bathtub surround. The installer was extremely courteous and polite but caused some damage to the bathtub which was not scheduled to receive any treatment. I attempted to repair and touch up the damage but was unsuccessful and so I contacted Shelley in the Oshawa office.

My shower was in a bad shape, and getting it done seemed like the best thing to do. I was in BJ's in the Wholesale Club, and they offered me a coupon. And when I got the coupon, Bath Fitter called me and their rep came out. I got the shower, shower head, and the floor shelves. And I had a wonderful experience with their rep. He was really nice and came out in good time. During the time period when we were doing the matters when he would do the contract and pick up the money for my services, my mother passed. And he came with flowers, which I thought was really nice. I wanna get my tub done, and I had gotten a coupon, but nobody ever called me the second time. Other than that, Bath Fitter was a wise choice.

We told the Bath Fitter guy who came out and talked to us what we wanted and he explained everything. And then, we decided that’s what we wanted and we got the walk-in shower. The installation team seemed to have done a good job. The lifetime warranty is a big plus because one of the doors came off the track and they came right out and fixed it. I really like Bath Fitter's walk-in shower and we’d probably do it again if we ever have a different house.

We got a new Bath Fitter bathtub cover approx a year ago. Due to door clearance we ordered a straight curtain rod. The installer started to install a curved one but we insisted on straight. Because he had already drilled for the curved one the curtain rod is set back too far and the curtain does not hang straight. It's a relatively small thing but it was poorly done and anyone we've talked to says they will go check it out and that's the last we hear from them.

My experience with Bath Fitter in Oklahoma. We signed contract and got a tub insert and walls put in our main bathroom the end of Oct and first of Nov 2015. Everything was good with no problems. Fast forward to March 2018 when we noticed a crack on the top and side of the tub. I called and they sent someone out couple of days later. He said he didn't see anything that would have cause it or that it was something that was our fault. I asked when they would fix it and he told us that it would be scheduled by the office as he didn't do the ordering of the parts. The next day Bath Fitter came up on the caller id and I thought, “Wow they are prompt.” The person on the phone informed me that it was not covered on their so-called lifetime warranty that it had been determined from pictures to have been caused by us, probably from work done in the bathroom flooring and ceiling.

When I made an appointment with Bath Fitter, their sales rep came in and told me all about what I could get. It was good and they made me a deal so I took it and purchased a tub from them that was installed in January. The installers were very informative and everything worked really well. Although we have the wrong bathtub, it worked fine. I was gonna get the ones with the armrest in there and that's not what I got but I didn't want to wait for it to come in. The bathtub was more for appearance and for selling later than anything else. I would recommend Bath Fitter to a friend but price-wise, it is high-end so I have to be careful about who I recommend it to because a lot of people can't afford it.

I heard some good stuff about Bath Fitter. Through the years, I'd look and say that they are awesome. They come in and redo everything. I got their shower and the bathtub and with the 4-tiers. And they put those right before Thanksgiving. From the salesman all the way down to the guy who put it in, they were awesome. Any questions I had, they answered. The installer was so polite. He was at the house doing the installation for about six hours and the job he did was 110%. It's all one piece and it's beautiful. I'm so picky on that and I do exactly what they ask me to. I wipe it down and I would tell my 20-year-old daughter that when she's done, she needs to wipe it down too. Everything was excellent. We got a second bathroom and I'm going to do that one with Bath Fitter, too. I would highly recommend them to anybody.

We had a great experience with Bath Fitter. It was painless, they did exactly what I expected them to do and they put out a good product. They did my wife's parents' bathroom and we got them because they specialize in baths. The sales rep laid it all out for us, including the price and what to expect. We got a full bath and they replaced everything. My wife said everything about the installation was perfect. If you're looking for a place that does baths and specializes in baths with plumbing and everything, they take care of everything. They even moved my shower head up because I'm tall.

Your people are totally professional and a pleasure to have in our home. Love the product. So easy to clean and brightened up the room. Thank you so much! We knew we would love it but it exceeds our expectations.

I have been satisfied with my experience with Bath Fitter. I first found out about them through a TV ad and they fit our needs. We bought a tub and my interaction with their sales representative was satisfactory. Moreover, the installers did what they said they were gonna do.

I wanted to take the time to recognize such an amazing company! From Renee, the coordinator of my install, to Mike, the installation manager, to the crew that installed my bathtub and to the owner! The entire company seemed genuinely invested in making sure I was 100% satisfied with the final outcome and I most certainly am!!! In a time when customer service seems to be lacking, Bath Fitter stands out from the rest! I love my bathroom again! Thanks to all of you!

We liked the aspect of doing it in one day. It was very enticing because nobody has time for a big mess in their house so we purchased the shower from Bath Fitter. But, we had a little rough start. We were told one thing and then somebody was supposed to come but the tech wasn't able to come. However, there was this rep who came and answered all of our questions and put our minds at ease on some of the concerns we had. It was quite a bit more than we thought it was going to be. But, in the course of a month, all of our questions with the lifetime warranty, doing it in one day and looking as good as it does, were answered.

We just had Bath Fitter at our home. The salesman was great, no problems with the installer. He arrived at 10 and was all done by 5pm, work looked great. The whole family was happy with it. Our problem was with the office and the billing practices. My wife gave her visa for the deposit. Without advising us they took the remaining 3k from her visa. I called the office and they said yes we can reverse it if I bring in several post dated checks. We don't use checks and would cost more $ to get some from the bank. I actually wanted the 3k on a different card (lower interest), it's too late now. Most companies send an invoice in mail or phone call. I thought the salesman said we can make payments? Billing could have been handled much better IMO.

I was at the Valley West Mall and Bath Fitter had a stand there. I liked the looks of what they had there and when they came to talk to me about it, we liked what they said. I got the bath, the bath tub and the shower. The rep was very informative and he explained what he was doing. They were on time during the installation and they completed the job in a day. They cleaned up after themselves and they were very clean working. We are gonna repaper our bathroom and the customer service rep told me to call them and they would come back and caulk it once we're done.

Bath Fitter installed our bath tub, the surround, one-handle faucet, shower head, the shower curtain, and then they did two grab bars. The installers were prompt and very courteous. They were also very helpful, because I’m blind and I asked questions and they answered them. When I couldn’t understand something, they showed me. And they cleaned up their mess. They were here for about eight hours and everything was done good.

Tub/Wall/Fixture installation - I was very satisfied with my experience with Bath Fitter from the begin to the end. They were absolutely wonderful to do business with, I could not have asked for a better company. They followed through on everything that they promised to do, from scheduling to installation. I would recommend Bath Fitter to everyone.

Our tub was leaking into the floor and off the wall. It also had all kinds of seams on it. It was always getting mildew marks and dust is hard to clean. I went to a craft fair in town and Bath Fitter had a table there, and I made a purchase from them in January. Their price was high, but other than that, the installer did well. He came in, worked away and finished up the next day. So, that was quick. Everything went fine so far with Bath Fitter and I have talked to other people about them.

I had no idea the price of a tub liner would cost more than carpeting my entire house! Sales rep at the mall refused to give me a ballpark figure when I inquired. He was more interested in getting me to sign that card. Another sales rep came to the house and measured the tub for a liner gave us a price of $9746!!! I called Bath Planet and the same liner, same everything was $3000 less. Bath Fitter is ridiculously overpriced. There must be some high salaries to pay in that place to warrant such a high cost!

We had been thinking for a while about doing our remodel with Bath Fitter. I knew of a couple of friends that had it had some bids that were really outrageous. So, we decided to let Bath Fitter do an estimate for us. At that point, we have done enough to realize that we didn't want to put a tub and we were just gonna go with the shower. Also we were not going to upgrade as much as countertops. Bath Fitter was very cooperative, reasonable and nice. We decided to go on with it and the installation was very quick. The installers cleaned up amazingly and there was really no indication they've been there. I was a little concerned about how things will turn out because we weren't getting new flooring, and it all turned out amazing.

I am very disappointed with the outcome of my experience with Bath Fitter. I had an install done in January, and while the final product is great and I am very pleased with the bath/shower, I am extremely disappointed with the damage that was done to my home in the process. I bought the house in June of 2017 and had just finished replacing all the trim throughout the home and painting the doors. The installer was in a huge hurry and took chunks out of multiple door trim and poked a hole in the vinyl flooring. There are scratches on two doors.

We used Bath Fitter mainly because we wanted something that didn't have any clamps and that's seamless because they're glass. The installer did very well. He had to do it all and go up to three flight of upstairs. I like that if somebody else uses water, it doesn't affect the shower. I would recommend Bath Fitter.

We've heard good things about Bath Fitter. The service guy and the installer were both great. Everything was done on the day it was scheduled. The installation process was a lot smoother than I thought it would be, and the installers cleaned up. They didn't make any mess. What Bath Fitter tells you and what they present you when they come for the first time is exactly how it works and we like it.

One of our neighbors had a repairman doing some work over there and it was one of Bath Fitter’s men. I went over and talked with him. I looked at the product and decided we wanted it. We had a cover for our tub and shower with glass doors put in around September of last year. And the people were fantastic. They were very personable and friendly. I felt like we knew them right before they left. The normal rep couldn’t make it so the supervisor had come in and done the job. He knew what he was doing and he was a quality salesman. The installation went very smoothly as well. We referred one of our neighbors and he also had a Bath Fitter product installed last week.

We called Bath Fitter and talked to them about having a bathtub and shower installed and we were drawn to the price. I thought it was pretty much a one day service and we thought we’d give it a try. Bath Fitter's sales rep was good. He came in and looked at the situation. We sat down and talked about the needs and what we needed to do, including what he could do for us, and everything was good. I felt pretty confident that he was giving me the true load on. The installation happened three months ago and everything that he said would take place, the workers did that.

I'm super happy with my Bath Fitter tub. My other tub was cracked and so, it was leaking through the floor. My toilet and the sink are fine but other places wouldn't do just the bathtub. I've gone to bath remodelers to do the whole bathroom and it was outrageous. And to do the bathtub, it was still more than I expected but it was cheaper than the whole bathroom. Bath Fitter's rep came to the house and we went through everything. He was professional. The guy who came and did the measurements was great and we talked about everything and he was in and out at in a good amount of time. And then the installer was great as well. And he was working by himself but he did a great job and kept me apprised. He pulled the bathtub out and put a whole new one. Everything was clean when he left and it took him a day and a half to do the installation. Overall, it's a good experience and I would recommend Bath Fitter to anybody.

We had a wonderful experience with the workers that came and put our new tub in, fast work, and nice workers. We even had some cake with them when they were done because it was my birthday, all around a good experience. I would recommend them for your bathroom renovation needs.

I liked the Bath Fitter rep that I talked to. He didn't try to sell me this and that. There was no pressure and he listened to what I wanted and what I asked. He did very well. And then, the person who did the installation was really nice and he did a really good job as well. He covered up the bathtub because I had a new one put in, but it turned out to be a really terrible bathtub. I wanted something on the bottom so that I wouldn't have to put a mat in it so I could walk and not slip. And they had sticky bristles on the bottom of it and it works very well. But it gets very dirty and it's hard to clean, and the only thing that I could clean it with is a bristle pad. The dirt would come off but I could always still lightly see it. Nobody told me what's gonna show and that it's hard to clean. And I wasn't thinking about it at the time because it didn't really show up then.

Said no fumes, I asked the salesman several times as I have COPD. Had to leave during the installation and the product leaked so had to leave a second time. They damaged my bifold doors, the door jam, scratched my floor and left splatters of silicone on everything after the repair. The product itself is full of scratches. Not what I would expect after spending almost $6,000 for a very small shower. After being leaned against my toilet was leaking and had to call a plumber.

I have had a new shower from Bath Fitter for five months now. We had gone to a country fair and they had a booth there and we got information from that. The gentleman who came in to give us a quote and to look at our site was wonderful. But I had a little incident on Facebook with somebody who was making a derogatory anti-gay remark and when I looked to see where he works, he works at Bath Fitter. Being that I'm in a relationship with my spouse for 30 years, I was upset so I called Bath Fitter and the CEO from this district called me back and was very apologetic.

We had it installed around 17 years ago and for the first few years it was great. It's now chipping and discoloring. We were given a 25 year guarantee and it didn't quite make it. It was a temporary fix. In the process of ripping everything out and getting a new real tub. I guess nothing is forever.

My brother had a bath done by Bath Fitter and we liked their tub. Nine months ago, we had them do two bathrooms. One had a shower installed and the other had a tub-shower combination and commode. We had a very helpful and straightforward salesperson who did a good job. He went to inspect and then we had a couple of questions afterward and he responded to them.

We had 2 bathtubs installed by Bath Fitters. The installation was quick and painless. The cost was high but it has a lifetime warranty so I thought it would be worth it. Unfortunately we are limited to what products we can use to clean the tubs. They recommended vinegar. I started with just that but I would scrub forever and soap scum just clings to these tubs. I am now trying vinegar with dish soap which is highly recommended by landlords who have to clean a tub after months of not being cleaned and I am still scrubbing for almost half an hour on each tub to get the scum off. I am doing this every week. I have a lifetime of this ahead of me.

We knew exactly what we wanted to do with our bathroom and we wanted somebody who was going to do it right and give us a lifetime warranty. Then we saw Bath Fitter's advertisement on television and they were perfect for we wanted to do. We called them and that went nice and smooth. They set us up with an appointment with a gentleman and we told them what day and time we were going to be available.

We had the tub relined - but not the tile walls. It was difficult to find a company that would install just the tub liner. Installation was very quick and the installer totally cleaned up the bathroom. We're very pleased with the result.

A Bath Fitter television ad where they were offering $600 off if you responded within a certain amount of time got me thinking about them. And I chose them because I liked the fact that I'm never going to have to replace any caulk again. The salesperson came right to the house and showed us and told us everything. It was very helpful. After he left, my wife and I got to talking about it and we changed our mind about a couple of things. We contacted Bath Fitter and they were more than happy to change our order for us to what we really wanted.

I had Bath Fitter line my tub and put in new shower doors on 02/02/2018. They did an excellent job. It looks really good. In a couple of weeks I noticed that the nonslip surface was turning blue. I called the office in Copiague NY and told the fellow who answered what happened and he said I must have used an unauthorized product to clean it because he never heard of something like this happening. His voice was very condescending. I had spoken nicely to him so that was not called for. I told him it was only a couple of weeks old and that I keep it very clean by wiping the walls with a soft cloth after each shower.

My family and I are thrilled with the service provided by Bath Fitter. From our initial consultation to the installation, the company has demonstrated nothing but pure professionalism. In this day and age, Bath Fitter shines as an example in effective communication, efficiency, and how to be considerate of customers' time and property. We will recommend you in a heartbeat.

I've used Bath Fitter for two bathrooms and found them very efficient, and they do a great job. Very neat and pleasant to deal with and I am very pleased with the result. The salesman was excellent and the installer good and fast - he worked from 7 a.m. to 5 p.m. without a break!

We are so pleased with our new bathtub and shower - brightens up our bathroom - low maintenance bath surround - also with the safety bar and corner shelf it is so much safer and accessible. Great installer - very knowledgeable and thorough about the Bath Fitter products! Thanks!

Our house is not going to be on the market anytime soon but we had a friend realtor come through and tell us what needed to happen in order to make our house more marketable when we do it. Her primary thing is that we needed to do something different in the bathrooms because even though they’re in good shape, it was like antique fiberglass tub to surrounds in there. We needed to start somewhere and we thought Bath Fitter was a good way to do it because it seemed simple. And a big attraction was the minimum amount of time that it was going to take to redo a bathroom.

We talked to Bath Fitter at the fair. Then they came to the house, talked to us, and we decided to do it. They were the only company that contacted us back and came to look at what we wanted done. They explained what all of the stuff would be like and called us when they wanted to come and measure. Then they came and measured. They also contacted us when they were going to come and put the items in. The installer was fast and cleaned up nice. We did a surround, a chrome bar, and fixtures. The products are good and easy to keep clean. I would recommend Bath Fitter. They were easy to work with and the price was pretty accurate for what we wanted done.

I love what Bath Fitter did to my bathroom. I had my tub and shower combination removed, and I had a stand up shower put in. Their sales rep was wonderful. Then we planned on having the items installed by Christmas but we had all these storms. Also, I wanted the best so they had to make a special order for everything I ordered. And when they were going to put the products in, I was going to be on vacation so I wasn’t going to be around. We finally got the installation done sometime the end of January and the installer, Zach, was great. He told me everything he was doing and he was super. I would have him back at my house for anything. I'd recommend Bath Fitter and tell my friends exactly how it worked for me. I'd also tell them that they're welcome to come and look at my bathroom.

We were very pleased with the work that our Bath Fitter installer did. He started at 7:30 a.m. and was done at 2:00. He installed one for us the week before and we requested that he come back to do the second one. Our showers are beautiful.

I was told it wasn't going to pool water. I was told It wasn't slippery, I've had to catch myself from clonking my body & head at least 20 times since installation. Had to have one tile piece reglued all within a year of having it. Installation broke my marble shelf. Make sure you let them know what you don't want to lose. I actually would recommend going to the showroom & also making comparisons with other companies prior to purchasing. Don't take the word of the salesperson who comes to your house. It costs a fortune & is really slippery. Only thing I don't have the mold any longer.

I love the house we purchased a year ago but the people who owned the house before us weren’t the most honest people in the world. And they spray painted with an epoxy the bathtub. And they told me that they had Bath Fitter come in. But that’s not true. They put before the epoxy setup then put a tub mat in and it hadn’t cured yet, so when one pulls up the tub mat, epoxy came up. It was a horrible mess. And I love my bath. I love to soak in the tub. And I couldn’t do it unless I had a mat in the tub. Otherwise, it was like a permanent rough non-skid. I went to Lowe's and I priced out a bathtub, and I called them to see about installation and they didn’t do installation.

I recently decided to have a small bathroom “remodeled” and didn’t want to spend a fortune, but at the same time was looking for a quality finished product. I had seen Bath Fitter commercials on TV, so I had an interest in checking them out. The whole entire process from in home consultation to installation of the project was beyond my wildest expectations. Every person connected with the project was extremely professional, knowledgeable, and courteous. My installer left me in awe of his professionalism and his skill in completing the project in less time than I had expected. I highly recommend Bath Fitter to anyone considering having a bathroom upgrade. I am beyond pleased with the final product.

We got a new tub and a tub surround from Bath Fitter a couple of months ago. We decided to see what they could come up with, after thinking about it for some time. The sales representative was here too long and he covered a lot of territory that we weren’t interested in as far as bathroom remodeling. Our interactions with the installation team were very good. One person, who was very pleasant and professional, tried to fit the mold to the tub that we had, but he couldn’t do it, so Bath Fitter had to replace the tub. The installer himself was just one person and he was very good. We like the finished product very much.

Everyone was great. The installation went well and is beautiful. But, it is a bit pricey and when you tell the rep that you can’t afford it that should be the end. Overall I felt pushed into this and I hope I can continue to pay my bills.

I wanted to remodel and Bath Fitter sounded very efficient. Their sales rep was very polite and well-informed. I bought a shower surround and a tub from them. One installer got it all done and he seemed to know what he was doing. And I was pleased with it. But the edging around the top of the tub surround was loose. I commented on it that day and he said he needed to tighten it but I noticed it was not. Then I noticed that in putting in the surround, he scraped some of the popcorn. There was a bit of damage to the paint texture. I had a new ceiling put in in the kitchen, so I have the seal and the paint and I'm going to fix that. Bath Fitter was very expensive but still, I'd recommend them.

My daughter recommended Bath Fitter. She had one done. She said it had a lifetime warranty and that they came in and did it and left. And everything was good. I purchased the shower. A rep came by the house and did a consultation. He was very nice and informative. He answered all the questions I had about it. The installer did an excellent job as well. He had it in in a day, but he came back to finish up and put a caulking stuff around it. He had left my shelf at the place. So we had to come back to install the shelf. But a day and a half were all it took him to finish.

I was extremely pleased with Bath Fitter. From the salesperson, Steve, to the installer, Nick and all the other people I spoke with along the way regarding progress, schedule, additions and other items, everyone was very polite, helpful and professional. The removal of the old tub and installation of the shower took 2 days. The installer was very careful where he placed his tools and materials, protecting my floors with drop cloths and not leaving any messes. After the install my bathroom was not only beautiful, but very clean, as was my carpet. I would highly recommend Bath Fitter. I also thought that the price was very fair.

Had installation of tub/shower on Feb 2 when technician noticed there was a part missing from my new shower spout. Said Bath Fitter would call to come out and replace missing screws. (Not even sure why paid extra for the Moen shower kit) Waited two weeks. Nobody called so I called Bath Fitter for one week straight. Took three messages in one week for Christina to call me back. Set up an appointment for technician to come out he said the item was defaulted and needed to order a new one and it should be in in a few days and Bath Fitter would call me to reinstall again. Well guess what. Two weeks again and no word from Bath Fitter. I guess I will try calling them again. They don’t seem to care once they have their money. It is March 14 and still have not used my shower.

Had a 6:30 PM consultation on 3/9, I received a call 5 minutes prior to appointment. Representative sounded halfway asleep saying they had to reschedule because the person Scheduled to come out was still at their prior appointment. Appointment was rescheduled for 3/12 at 6:30. At 6:52 still no one so I called Bath Fitter and was put on hold twice for about 10 minutes each time. Representative came back to the phone stating the representative couldn't make this appointment either but I could reschedule. I state no thanks because this is bit of an urgent situation and can’t keep rescheduling. The representative was basically like, "Ok..." Thumbs down and I would never recommend. I will take my business elsewhere.

I purchased a shower from Bath Fitter two months ago to update an old shower and their sales rep was very good. They explained and then they went up. The installation team was fine too. It took them two days to install. However, the shower is almost too big and the links of it could have been less. If I had known maybe I would have tried to have gotten a linen closet, but it’s okay. It's 100% better than the one I had which was terrible. It was old and it made noise and I had to wait for half an hour to get the water regulated.

I got an estimate from Bath Fitter and Home Depot, and Bath Fitter looked good to me. I bought a whole bathroom set. I had a good experience with the Bath Fitter sales reps. One of them answered all my questions. The installation team did a very good job, too. I’m satisfied with Bath Fitter.

My bathtub was desperately needing attention for well over four years due to the chipping from an applied paint that I put on it when I purchased my home six years ago. After I saw a commercial for Bath Fitter I decided to call and get a free estimate. The salesman was very thorough, friendly and answered all of my questions. He gave me a written estimate the day we met. The only catch that I was disappointed with was that I had to buy into the deal that day to get the discount that was offered in the commercial. I normally like to have a few days to make my decision or look around to compare prices. All in all, I accepted their price and waited for the installation. I now have my new tub and it looks awesome. The installer was professional and did great work. I would highly recommend Bath Fitter for your projects.

We looked at some of the works that Bath Fitter showed on their TV ad and then I happened to see a demo that they had set up at the Shady Maple Farm Market and thought it didn’t look too bad. We called their number and they sent a salesperson out. When he came in, he gave us the usual sales pitch, had all the sample stuff, and gave us various options to do things. I'm pretty satisfied with that and my wife was very happy with it. Also, since we were looking for somebody that could work on our summer place down at the shore in a timely fashion and, with Bath Fitter, it seemed convenient that we didn’t have to get through a whole bunch of extra work to get it done, we proceeded working with them.

What they would do, the time meant for it, and what was all involved made me decide to go with Bath Fitter. We got a walk in shower from them. After I called them, the representative that came out went over some of the process they’re going to do. I felt that was easy to be done because I couldn’t go without that particular bathroom for a long period of time. They gave me a short time window. I really liked it that it was completed in a time frame that I was hoping that would be completed. I just like the process that they had set up. Instead of tearing up my place, they minimize it when they do it up. There were very attentive to the what they were doing, making sure that they kept the place clean as possible.

The bathtub liner was installed in December. It was a two-day job and I had pretty much let the installer do his thing. But if I nosed around, he would show me what was up. The salespeople had been good too. They explained what they were going to do and how they were going to do it. It wasn’t high pressure.

At Thanksgiving we left our number for Bath Fitter to call us. Christmas we finally heard back from them and met with the sales rep. Even though we felt the cost was extremely high, we agreed that they had what it would take to fix our bathroom so that I could use my bathtub without the chaos and stains that come with a ceramic tub. I have severe back problems and in order to allow me to live without pain medications, I rely on hot baths. Well, they sent a gentleman out to measure one weekday. OK. That was literally 3 months ago now and the day finally came for our installation. Day 2 off work. We were assured multiple times by the salesperson back in December that our tub would be out of commission only one day and maybe 2 IF and he said absolutely only if there were a problem. Whelp. That went down the drain when the technician came and ripped apart the existing plumbing, busted up the tiles and went to try to install the new tub.

After doing a price comparison and looking at the quality, we got the acrylic one-piece shower from Bath Fitter last month and we love it. We bought the house in October and we found a mold issue behind the shower wall. So they expedited everything for us because we have a three-year-old in the house with the mold. From beginning to end, they were great with us. They answered all our questions and we would definitely use that company again.

I had Bath Fitter's installed in 2007. It was beautiful and loved it. Now 11 years later my tub has lost its shine and a piece of trim has a 2 inch crack on it. When I phoned my local location. I was told the cleaner I was using no longer is approved. So not sure how I'm suppose to know that it was okayed when I started with my tub. So to have someone come and buff it not guaranteed would be over 160.00. The trim is also not covered both things under normal wear and tear. The trim piece would be an extra 69.00 for a piece that probably costs 10.00 to replace. So when they say things are all guaranteed as long as you own the house. Beware they will just soak you some more for an already expensive makeover.

I posted on the internet that I was looking for two bathrooms for handicapped. I have a prosthetic leg and my other roommate is on a walker. We haven’t had a shower since we moved in. I checked out a couple of people. The first would only do the one bathroom and that wasn’t going to work. We talked to Mark, with the pictures and he helped in figuring the cost and the financial situation ‘becauseI just bought the house. We ended up with two full showers and got rid of both tubs. During the installation they had to start from scratch--from the plumbing, new flooring and new walls. The installers really did a good job. I was very impressed with them.

I learned about Bath Fitter from the commercials and decided to give it a shot. While the installation and final product was fairly expensive, I went ahead with the tub surround, new fixtures, and plumbing. I wanted it done correctly, you pay for quality. The initial install went horribly, the contractors arrived around 8:30 am and were still working at 10 pm, we had to beg them to leave. It took almost 2 weeks to get them to come back and finish the work, and we were still missing drain pieces they didn't have in stock.

I bought a shower from Bath Fitter about a month ago. The sales representatives was good and the installer was excellent. I was happy except for lift at the base of the shower which should have been higher because I can't get a shower curtain or liner. They provided me one but it's way too short. If I reach down, I got to be really careful on the shower. Other than that, they did a good job.

I had heard about Bath Fitter on tv and I decided I was going to have my bathroom redone. And seeing the advertisement on TV I chose to call Bath Fitter. I am glad I did, Bath Fitter is upfront about what they do and the price. I knew how much I was able to pay and the quote was less than what I had in mind it would cost. I love my new bathroom and recommend them to anyone. I can't get anyone to commit but maybe in time they will.

I wanted to let others know that if you are looking to convert a tub/shower to an easy access shower for an elderly loved one, this is your company! I needed a one day turnover as a remodel that would go on for days, would have caused too much anxiety for my 92 year old mother! Joe, the salesman, Joe, the installer and Joe, the PR/salesman who helped us after the install, were all professional, articulate & very understanding! The three Joe's made this transition for Mom very smooth! Communication was excellent & the new shower will be such an asset in caring for Mom! I am so glad I selected BATH FITTER! You should consider this great company!

The concept is great, but the execution was horrible. My experience with Bath Fitter was several years ago (maybe 7-8) but it was the WORST I’ve ever had with a service provider. Issues: (1) Tub didn’t fit correctly to begin with. Didn’t realize it until first shower at which time we realized the base of the tub did not rest on the old tub... it was too high. To use an apt description from another reviewer, it felt a little like a trampoline as the floor of the tub would raise on your right foot when weight was put on your left foot. Shifting weight to your right foot caused your left foot to raise. The response from Bath Fitter was (paraphrased) “sorry but you signed the ‘project completion’ form, so our work is done.” They refused to either acknowledge the problem, let alone fix it.

I love my experience with Bath Fitter. They took my bathtub out and put a shower in all in one day. The Bath Fitter sales representative who came to my house was great, knowledgeable, and very polite. I knew I was going to do my bathroom before she came in the door as I'm getting older and a shower would be a better avenue for me to go than having another bathtub. I really didn’t need the bathtub that much anymore, anyway so I thought it would be good, and I had a leak into my basement from old tub. The installation was done by one guy who was very professional and knew what he was doing. He came in and started working at about 8:45 in the morning and he was done and rolling out the driveway by 1:45 that afternoon. He did what I wanted to do and the quality of the work done was very good. Bath Fitter did it so quickly and I was very pleased. I've had a number of people asked me about them already and one is actually thinking about it.

Bath Fitter is on television all the time and our bathtub was really bad and we’re older, so we decided we really didn’t need a tub anymore and we’d just get a shower. We contacted them and they came over and took everything we needed. Then they came over and measured later, and they came and did the job. They cleaned up their messes too.We’re very happy and satisfied we got it done. It lightens up our bathroom and it makes it safer for us.

I updated my bathroom and purchased a bathtub and the walls 2 months ago. The Bath Fitter salesperson sold the job better than the competitor then the installer took 2 days and he did a fine job. I'd recommend Bath Fitter.

We were very pleased with our experience, start to finish. They ended up replacing our old tub because they couldn’t find a fit. The installation person was knowledgeable and professional. The end result was just as I hoped it would be.

Several years ago we had our bath redone. We had a tub and we're older now, so we wanted a stand up shower. We were very happy with Bath Fitter the first time, so we went with them the second time. We would highly recommend their sales rep and the installer. They did a wonderful job. Everything is working perfectly so I'd recommend them to somebody else. In fact, we did recommend them to some friends. The price was probably a little more than some of the rest of them, but they did an excellent job and that’s what we were more concerned with.

I purchased a shower that had shelves at the end of December. The Bath Fitter sales rep was very informative and he explained the product very well. There was just one installer and he was very nice and he did a very good job. He was here around 8:30 and gone by 5. I would have liked the shower to be priced a little bit better but that's my problem. Overall it was a good experience and I have told everybody they should look into Bath Fitter.

My bathroom was old and so I got Bath Fitter to redo it. I had a very good experience with their sales rep when I dealt with them a month ago. Installation for the tub and shower took a day and the installer who came in told me what he was doing and did it. He was very professional. I was satisfied with Bath Fitter.

I've been in construction for almost my whole life. I was renovating a bathroom and I was walking through the mall, and I saw a guy from Bath Fitter doing a display. I talked to him about getting somebody to come out and give me a price. I normally do all my renovations but I'm feeling too old these days. They came out and kept me from having to walk up and down the steps 800 times with tiles and tubs. The salesman who came out was nice, no-nonsense and gave me a price. It was in the budget area we were looking to spend so we went with it. They measured and did all that stuff so everybody that came out and I dealt with was totally fine. They were also very professional.

We were very happy with everything about Bath fitter. They did a good job and were very courteous. I also had a good experience with their sales rep and this was the first time I used them for a remodel. The only complaint I have is it doesn’t fit the big container of the shampoo and conditioner and they told us it would. Otherwise, it's very good.

Our one-piece was about 25 years old and we thought it was going to break down. So we wanted to do a remodel and going with Bath Fitter was the simplest way of doing it. The sales rep came right to our house and went over everything with us. Then a guy came and measured up everything and then they called us back when they had the installation date. They were very friendly and very helpful. They fit a new tub and then the seamless walls. Then all the shut-off and the shower head were put in. The installer got it done in one day. He did a really good job. He was here 10 in the morning and was done by 6PM. Everything has lifetime guarantee so if we have any problems with anything, the installer told us we can give him a call then they'll set up a time and come replace it. Bath Fitter is a great company and I would recommend them. They were very professional and had excellent rapport with the customers.

I would not recommend this company. We had an install 2 weeks ago and since then have had to have Bath Fitter out 3 times since install and do not have a working shower head. We have tried to call our salesperson but he has not returned our call. The office has lied to us and are now telling us it will be another week before a new shower head can be installed. If I had it to do over again, would NEVER call them for their product.

We checked around and talked to other people who had used Bath Fitter and they had good reviews. We got two bathrooms, a bathtub, and one other shower from them four months ago. I had a very good experience with their sales rep and the installers who came were excellent. They did a nice and clean job. We're satisfied with what they did. We've recommended them already to other people. It was a good value for what we paid for.

My parents had such a great experience with Bath Fitter that I just went straight to them for two separate projects. I did a whole new shower, and a whole new bath and shower unit. We did the first project in November and the second one in December. The sales rep that I worked with was great. He was honest and told me what would be my best options. Also, he didn't try to put more on me than what I could afford. The installers were great as well. They were quick and they asked if I had any questions. And if I did, they spoke honestly and went over everything with me. I love my new bathrooms. They're so easy to clean.

I saw Bath Fitter at a home show and I liked their product. Bath Fitter has a superior product as well as the other companies I looked at, but they are less expensive. I wound up having them take out my bathtub and put in a surround shower about three months ago. There were shelves, special doors, seats and grab bars installed as well. Every interaction I had with the salesperson was wonderful. I was happy from the first person who came in, to the guy who came out to measure, to another guy who came out before they were gonna do the install and sat down with me to make sure everything I was interested in was being covered, right on down the line until the actual installation and the final discussion with them. Everything was perfect. Bath Fitter is an outstanding company. I would absolutely recommend them to a friend and I would probably consider them again if I needed to have another bathroom or a shower redone.

I needed to replace my bathrooms and the set up that Bath Fitter had seemed to be pretty reasonable. I got one bathroom, a shower and then the other bathroom, a shower and a tub from Bath Fitter. My experience with their sales rep was excellent and I thought it was great. It seemed like a great company. The install team was exactly on time when they said they're going to do it. So, I highly recommend them. It was an excellent way to go when you're replacing your tub and your shower. It was two days all in all for two bathrooms.

I got a shower from Bath Fitter and I like that they have a full time warranty. I had a wonderful time with the sales rep and the installers in a very good job.

Bath Fitter is top notch. We are so thankful and proud that we chose Bath Fitter to redo our tub. Our old tub was here when the home was a cabin however things change and need replaced. The installation was painless and fast. He completed it 1 day. He was very professional as well. Thank you Bath Fitter. It is perfect.

We had an odd-shaped tub and I thought at first that Bath Fitter could just cover it, but they ended up having to tear it down. This was about three months ago. Our situation was different -- we had a tub and then expandable in shower, and there were different and crazy angles. Jacob from the Clive City area, the rep we worked with, was fine, and the installer who did both had to do a lot of custom fitting and did an excellent job too. The sales manager, on the other hand, told us things that when the installer came, was not the way we expected it.

June 18, 2018. Today Bath Fitter came to my house and installed a new tub overlay, wall and fixtures. They also installed new wallboard where needed and a new valve. The technician was very professional and did a great job. I commend and appreciate Bath Fitter of Ft. Myers for coming back for this installation. I would recommend them to any of my friends.

My wife liked the product, the warranty, and the design of Bath Fitter. She purchased a shower from them in December. The sales rep was knowledgeable and he knew all the products. He laid everything out fairly well. Bath Fitter was flexible and we were happy with the whole process. There was one installer who did the whole thing and he did a phenomenal job. He ran into a couple of little issues here and there but he worked through it. It took a little longer than he was expecting but he was very professional. He did a great job on the finish, all the detail, and the ceiling. He was very personable and very knowledgeable. We’re very happy with what we got and it was certainly a fair cost. We would recommend Bath Fitter.

I researched the website and made a few calls and Bath Fitter seemed to have pretty good track record. They ended up putting an actual liner, an insertion bathtub about three weeks ago. Everything went fine and the installers did really well too. I've been a contractor for a long time and I have to say that I couldn’t have asked for a better experience. Bath Fitter was amazing and they did a really good job. When they started and were talking to me, I could pick up what they knew. They were very professional, courteous, and did what they said they were going to do. They called when they said they were going to call. They were there when they said they were going to be there. I would definitely use them again on a bigger project if it comes up. It's really cost-effective nobody would regret it if you ever did it.

I had a very good experience with the sales and installation teams. They put the tub in and I'm very happy with Bath Fitter.

My old neighbor did it with Bath Fitter and they were happy with it. We went to the store after we have heard from our neighbor and the rep whom we dealt with was a very good salesman. He showed us all of them and they seemed to be perfect for us. We didn't like the old ones because of the grout, the tiles and because cleaning was a big problem. But with Bath Fitter, you don't have to worry about any of that and they live up to their advertisements.

It is important that someone is there watching the install to make sure that they install it correctly.

I had a very good experience with Bath Fitter. We heard an advertisement on TV and we had our bathroom done with the tub in my house here in Wenonah. We were down the shore and there was a little festival going on and there was a guy standing there with pamphlets and you get 10% off. So, I said, “Okay.” We have a shore property and I said I’d like to put a shower in the master bath, and that’s how it all came about. They came over, gave us an estimate, and then we had it done. They did my stall shower and they did a beautiful job. They cleaned up and were very nice. I have nothing but good things to say about Bath Fitters. They were all very nice and helpful. They told me what I needed to do and if I had any questions I called them. Everything worked out well.

I had seen advertisements about Bath Fitter before. So, when I was up at the state fair last summer, I stopped at the first state because they had a booth. I got some information and signed up to have them give me a call. But I was annoyed because I specifically told the seller at the trade show that I don’t want a call until after Labor Day. And I got four calls. I was irritated because we were not going to be moving into this house until that weekend and I didn’t want to be bothered with it. I couldn't come in and have the measuring process because we didn’t have possession of the house. But that was the only negative experience.

After I was in the showroom in Avenues Mall my husband and I decided to make an appointment. We got our appointments yesterday at 5:30 pm. To make a long story short after an hour perfectly from the book sales conversation, we measured and finally get a price. 10.156.00$. We ask for time to talk about this because it was almost 3000$ more than we thought we will spend on one bathroom, we get told no we have to put a deposit of 200$ down for hold the price for 30 days, or we lose it forever. We have to make a decision now, or we be in the system of Bath Fitter and not eligible for any discount in the future. I was on this site before I choose to make an appointment and got mislead with all the great reviews.

I had one of the first tub overs and I had always been perfectly happy with it. It had held up through seven kids and a lot of years, with no problem with the doors. It was a good installation and it worked out fine. I liked the experience the first time around and that was why I called again. This time I wanted the tub taken out and I wanted the step-in. I'm getting older and I didn't want to play hop, skip and jump to get in and take a shower.

I had 4 people mention Bath Fitter to me and they told me that though they're expensive, they're the quickest way to get the job done. I got a tub fitted, so they came and fitted my tub four months ago. Bath Fitter has very good people. The rep who worked with me was awesome, pleasant, and made it a very easy process. I let the installation team in then I was gone for a few days. They got the job done quickly and I was pleased when I came back. I was only wondering what they did with my original shower head. It was a brand new shower head and I was trying to figure out where it is. I'm still afraid of the cost of the work done but I love it and it's beautiful to me. Bath Fitter is great.

Our bathtub was not a standard size and we considered having it painted, but we knew that over time, we’d scratch it up. So, we just thought that Bath Fitter was probably the best company to do what we needed done. The installer put in the tub on the 14th of February and the installation went well. It was a one-man team and I couldn't believe how much he accomplished in one day. And we love the tub so far. We love the way it looks and it really dresses up the bathroom.

I've been in sales for 10 years and the salesman from Bath Fitter did a very good job. He convinced us that Bath Fitter was the way to go. It was a little bit more expensive, but we only have one bathroom and our tub was in really bad shape so their one day installation was huge for us. The installation guy did an awesome job and I didn't even know he was here. It was a great experience. We're doing a whole bathroom remodel but it will be a few years to make sure it's finished.

We've heard about Bath Fitter for years, and we had a neighbor who had used Bath Fitter, and he had a recommendation as well. We have an old house and we did not want the remodeling to take forever, so going with them was the faster process. We re-did a bathtub shower and had a custom shower. The sales rep was great and his knowledge was very good. The installer Tim was also great, self-motivated, did everything by himself, and did a great job. We had a top-notch experience with the salespeople and the installation. I would recommend them, definitely.

When I lived in Baltimore, Bath Fitter worked at my house, and in November, we bought a bathtub and a wall surround then it was installed in December. The sales rep was very homey and friendly but he took a lot longer than we anticipated. Once the sale was made, he stayed another two hours just chatting. My wife actually got up, went upstairs and texted me to tell me to get him to leave. But the interaction was great and other than that, it's all good. The installation team was fantastic. They were good, on time, professional, clean and courteous. They let us know everything that they were doing and they came down a few times and told us to take a look at things and kept us involved in the process. If my friends ask, I'd suggest Bath Fitter and give them a referral.

I'm happy with my experience with Bath Fitter. I bought walls and a bathtub from them since it would have cost too much to do it the other way. Their installers came in and did the job like little busy bees. I was satisfied with it. If Bath Fitter is the right way for you, use them.

There was a Bath Fitter display set up at Shady Maple up in Eastvale, Pennsylvania, and I went with them because they are guaranteed for life, and then I could pick up the accessories that I wanted. I had my tub removed and got a walk-in shower. I purchased it in September and had it installed in December. The sales rep we dealt with was very informative when he came out to speak to me. Installer Kevin was wonderful, too. He explained everything that he was doing and he was very neat. If there was a problem with my tub from the previous install, he corrected the problem. Overall, he just worked overtime and completed the job on time. So far, I'm very satisfied with the product. It's cleaning up easily. It's wonderful because I didn't plan on having surgery and it's worked out really well. I would definitely recommend Bath Fitter based on the work that he did. It's good when you know someone that had the work done.

The bathrooms that I have in my building were in great need of repair, and so I went with Bath Fitter due to their price. The interaction with their sales rep went well and the level of their knowledge was great. I had them install a showerhead, a tub and the walls. The team that did the installation were good.

Bath Fitter's focus and specialty are in remodeling bathrooms, and since we were willing to pay for that, instead of calling a general contractor in, we went with them. We had a remodel upstairs and everything went well. We had a shower in our master bathroom and we had them install a tub under the shower too. The quality of the product is good. We initiated sometime in November or October and we had a lot of things going on. So, we finally got it finished up in January. They worked around our schedule, and were very, very good. The rep was helpful and he explained everything to a tee. During the installation, my wife was the one here and she indicated to me that everything went well. The installation went very clean, without any mess nor worries. I would recommend them to friends and family.

We have a very old house and it would've been way too major to start removing the fittings and it seemed that Bath Fitter was the only solution. Their rep at the store and the tech who came out and did the measurements was very good. We got their bathtub and the surround installed and the final result is fine but the initial installation was shoddy so we had to call them back. There was a pipe extension I had that had been done in an open wall and we had the wall all opened so all they had to do was to put the unit in the extension. We were going to do the pipe extension ourselves but they said that if I do that then there will be no guarantee. We even had a brace board put up, ready to attach it but the tech didn't attach it. The whole fixture was wobbling around inside. We're no experts but we've done a lot of plumbing and it was a no-brainer to put a fastener and fasten the thing to the board.

I didn't have a lot of time to spend at home to have somebody do repairs. Also, my elderly mother lives with me and I didn't want all the fuss of carpenters going in and out so Bath Fitter was perfect for me. I had them install a shower stall and wall with headboard-type material in one bathroom in September, and a tub surround on the other in January and I love them. Their installers were very nice. They were also very clean. They put down a drop cloth to walk on and they cleaned up all the muss. Bath Fitter, however, is way too expensive. It'd cost an arm and a leg, but because I needed the things done so badly, I went ahead and did it. I highly recommend them if you can afford them.

Excellent job done by an exceptionally professional person. Highly recommend this company. The installer was highly skilled in multiple trades. I would use this company again in a minute. In fact this was the second job they did for me. The first was a new tub and the latest was a shower.

If you need a new bathtub, go to Bath Fitter and they'll have you done in and out. They're not a name like Joe Shmoe on the corner and they have warranty. My mother got a 2-in-1 shower and tub from Bath Fitter with shelves and one grab bar. The initial purchase was right around Thanksgiving and the sales reps explained, were friendly and kind, and took their time. The installation experience was smooth and it was done in two days. Everything was good from sales to the measuring part and installation. She absolutely loves the work done and is very satisfied with the whole process.

I have not had any problem after 7 yrs. of replacing my tub-shower into a shower. I have loved the ease in caring for it. Recently, a leak occurred in the hand-held device. In a short time after contacting them, Bath Fitter came and replaced my device with a new one. They gave me a better quality one equal to their new installations. Their Serviceman was professional and made sure I knew how to use the new device. Thank you Bath Fitter!

I complained about the shower repairs needed the middle of last year, and 4 contracts later (that have gotten progressively worse), the only thing Bath Fitter is worried is posts on social media and trying to get me to approve work before it is even performed. I was told by their "lawyer" in Canada that I can take it or leave it. I was also told by him when I asked if he was licensed to practice in the US that he gets his contracts done by someone down the street. The contracts have gone from no warranty to a 1 year warranty on the shower, but not on the workmanship or anything else, not responsible for mold was added once they realized that the damage is getting worse, and they are not responsible for the damage their shoddy workmanship has caused to the subfloor and the tile that has had water intrusion and causing it to break. It has been 2 months since I last heard from them and the email address I have for the local manager is no longer valid.

I purchased a walk-in shower from Bath Fitter in October. I saw their booth at the state fair and I liked the product and the way it looks. I had them come out and show me what they had to offer. The rep was very personable and explained everything. He did an excellent job. I liked the fact that they could do it in one day, and it was all one piece. The installer who came was friendly and very competent in what he was doing. He was busy and worked the whole time but he was willing to answer any questions that I had. The work done was excellent quality. I would definitely tell people that it was worth the money.

Thank you Bath Fitter for making my bathroom look so beautiful. I'm so happy to have it done in such a professional way, you guys rock!!! Your service installer was quite professional and answered any and all of my questions. The job was done in a timely manner and it met all of my expectations and then some. Great job Bath Fitter!!

I recommend Bath Fitter. I purchased a shower from them. I'm a single dad and it's a lot easier to have them do the remodel. The quote they gave me was cheaper than what I've heard it was going to be. The rep went through all the steps and they came out and measured a couple of different times to make sure everything's correct before the installers came. The installer was great and I'd recommend him to anybody, too. I was around all day when he did it. If he had any questions, he came and asked me before he did it the way he thought it should be done. But I had a little issue right after the installation. I got a cut in my shower curtain and before the warranty card was even in the office, they sent me a new one right away. That was a simple thing rather than them come all the way out. They told me that I could go ahead and do it myself.

My friend that I was touring with at the state fair had somebody else do his bathroom. My buddy Jack had some problems with adhesion. He had somebody come out and take a look at it from Bath Fitter’s. They said one of the problems with the adhesion of the tub lighter and he decided that he was not going to redo it. We had an existing tub and I was looking for this Bath Fitter approach. I always thought it looked nice and they were willing to come out and look at my situation and make recommendations. The fellow they sent out was Mark and he used to be a dental rep. I was a dentist before I retired and I bought supplies from him and he always treated me correctly.

I had Bath Fitter into our home in Phoenix Arizona. There was a lack of communication on the removal of the old tub surround. I called customer service and they suggested that we should continue to remodel the bathtub and tub surround so we could have a completed, useful tub. They stated that they would replace the complete unit as soon as the replacement came in which was in about 2 weeks. The new tub and surround came in and they tore out the previous tub and tub surround, old tub surround and installed the new tub and tub surround. The final result was excellent.

We needed the bathroom remodeled and Bath Fitter had good reviews. We purchased a tub cover and a shower from them. Their sales rep had some awesome information. He was very honest and told us everything that was going to be done, step-by-step. He was very clean-cut and neat. He was everything that we wanted from customer service. The installer did a great job, explained things as he went along and cleaned up after everything. The bathroom looks even better than we anticipated. Bath Fitter is excellent. If you’re going to get your bathroom redone, you should definitely go with them.

Bath Fitter did the wall surrounds for me in 2012 and I liked the work. My brother also had work done by them and he was in love with his bathroom. I called them again and they installed a tub and wall surround in December. All of their reps were very knowledgeable and told me exactly what to expect including the cost. They walked me right through the process and did wonderfully. Their installer was prompt and very courteous. He got the job done and explained how to take care of it once the install was done. Then they had to come back because it was a total tub install. They took the old tub out and put in a shower pan instead of the tub. I would use Bath Fitter again if I need to.

I liked Bath Fitter’s ease of installation and the amount of time that they’ve been doing the work. Their sales rep was very knowledgeable, friendly and informative. She was also very thorough in her presentation. Also, the individual that came in to inspect everything else was very pleasant and also knowledgeable. The installation crew was in and out in one day. The purchase of a replacement tub that fits over the top of my existing one was made in the fall and the install was done in November of 2017. If you are looking to upgrade your bathtub and not looking to do a rip out and replace, I would certainly recommend Bath Fitter. They presented a quality product. Plus, their time quotes were accurate and they performed as advertised.

Bath Fitter was excellent. The gentleman who had come out to talk to me was very knowledgeable and kind. He was very thorough and wasn’t trying to force me into buying. I purchased a tub and it's beautiful. The installer was great and very knowledgeable as well. He brought me upstairs to see the tub several times and he cleaned everything up before he left. It was a nice experience. I've already recommended Bath Fitter to two of my girlfriends.

We used Bath Fitter Calgary 4/5 years ago for bath and shower replacement. Everything went well until we found a crack in the shower base. This was done immediately by Bath Fitter. I have now had to replace the base again. Has anyone else had this problem?

I had work done years ago by Bath Fitter so this is the second time they've been in the house. I liked their work and they did well. Their people were professional and they did what they said they were going to. I recently bought a bathtub liner from them and the installer explained what they were doing. They showed me what they did and they were finished and left. Everything's been positive and my new bath is beautiful. I'd tell my friends to go with Bath Fitter.

The whole experience from our sales person Frank friendly and efficient. Our installer Chris was top notch! Explained everything to me as he worked. Not only that he was very experienced in his field, he was extremely neat which that was the main reason for Bath Fitter. Quick, efficient and high quality!!! Excellent experience for us!!!

We ran into a Bath Fitter representative at a thrift store and decided to go ahead with it. They could do it right away and everything seemed to fit into place for us. We got a shower insert from them and their installer, John, did a fantastic job fitting it into our bathroom. He came on time, early in the morning, and he didn’t have any kind of rest at all. He was very intent on finishing the project. He took the tub out that was there and covered the walls. He just continued with his job, left for the day, came back the next morning and did a fantastic job. I got a call from our sales rep right after the installation. He was a very kind man. I found out that our neighbors on both sides of us also had Bath Fitter done, so it was really a good sign that we chose the right company. I would recommend this company absolutely.

A Bath Fitter sales consultant came out to us and we were impressed by his overall presentation. He gave us a reasonable price, explained everything very thoroughly, and didn’t push. He understood what we were looking for and showed us what we needed. The installation went great and the guy did a good job. He also cleaned up after himself. So far, the way the tub looks makes everything brighter. Its material does exactly what it said it would do. I have shown the tub to friends and told them that it was competitively priced. I have also told them the installation was not a nightmare and it went very smoothly.

I placed the order with Bath Fitter on the 20th of November and they installed it on my home on the 24th of January. I took the tub and liner plus the all new faucets and side railings. The sales representative was really good. He explained everything, showed me things and then when he had completed all the paperwork and I asked him if I could change something, I could see the look on his face and I know what I would’ve said to me, but he still said that it was not a problem. And he made the correction for me so every bit was very good. The installer, Ron, was also incredible. I worked in customer service and I worked with CSRs before I retired and Ron cared as much about explaining things to customers. He would show me something then he would ask if understood. I did and he would show me again. I really enjoyed the experience. The first thing he did was lay down runners so that he didn’t make any mess in my home.

I love my Bath Fitter. I was at The Windmill and they had a display up. I've looked it up for three years and I finally filled something out then they called me. I bought a basic shower. I was going to get glass, but I change my mind at the last minute. I didn't want to clean it and I just did a shower curtain. The guy who did the installation was amazing. He did a lot of work in two days. My experience was wonderful, and I would recommend Bath Fitter to anybody. They did what they said they were going to do. The fact that they had it in less than two days was amazing. I was surprised 'cause the guy was small. If there was somebody who came in and pushed and pushed, I probably wouldn’t have done it. But this guy wasn’t. He was a great salesman. They were expensive, but everybody was so nice. They also had a list of people who had bought from them in the past. I called somebody and he recommended it. He thought it was great.

The new shower is nice but one corner of the molding looks loose and we asked for an additional grab bar which we were told would be installed the following week. A month later - still no extra grab bar. Customer service calls & reads from a script but doesn’t listen to any reply.

Bath Fitter has an easy process and the installation of our two showers was done in two days. Their sales representatives were very good, and the installer was fantastic. He cleaned up everything. He was very nice, professional, and did a good job.

In October 2017, we had a new wall, window trim, tower and grab bar installed in our downstairs bathroom. Installer #1 took over 13.5 hours to install. He arrived at 8:30am and left at 10pm. Our family was going to bed. He took so long we fed him food because he barely ate. There were many plastic shavings embedded deep within the window sill partly covered by the new window trim that we could not clean, he dripped black primer on our bathroom floor and toilet that he did not clean, he threw away a part of our faucet handle, there were deep large gauges on the white grab bar and the end pieces were flopping about so he did not install them or silicone them in. That grab bar was over $200.

We liked Bath Fitter's setup and their materials are a little better. They also do plumbing whereas the other places don't. We got them on the first of December to install a walk-in full shower with the grab bars and put in a seat. The guy who did the work was really nice. The salesman and the person who installed it were the best. My experience overall was great.

We have one bathroom in our condo and we didn't want to lose it for a week. We had Bath Fitter install a tub, shower and the fixtures on the third week of November. Their sales representative was good. Also, the installer was excellent. He cleaned up after himself and he answered all our questions. We're very happy with Bath Fitter and we've already recommended them to a few friends. It's a little pricey but they do nice work and it's worth it.

We did a little research at home shows for several years then I had Bath Fitter come out when the tub that we were looking to cover got really bad. From that point forward, I realized that was the right path. We purchased a cover for one of our tubs but not the whole wall unit because we had really nice tile that was in there. That was in December and it was our first time using Bath Fitter. There was a salesperson that came out and told us all about how it would fit. Then, another person came out and measured and, again, went through the whole process and made sure they had the right enclosure for it.

We made a very good choice with Bath Fitter. Their representatives were all very courteous and they did a great job. We had a tub converted into a shower, and we're very satisfied. After the installation, I had difficulty finding a mat to put on the bottom. I was trying to buy the best one I could find and ended up buying the cheapest one and it works perfectly. Bath Fitter was a little pricey, but it's been worth it.

Bath Fitter did a great job putting a new shower in our basement area. They cleaned up and were very good about cleaning instructions etc. I thought the price was high on the original quote but after observing all the work that was needed I was satisfied with the price.

Somebody talked about a positive experience they had with Bath Fitter so, we went with them to do our shower. The sales was done in early November, and the work was done on the 21st of December. The sales rep came in the evening when we were both available. He said that he would put together a package and get back to us and he did. In addition, he was so kind that he stopped at the restaurant where I lost my sunglasses and asked them if they had found it when he was on his way home, and that was several days before he came to our house. He did that as a professional courtesy, but that was way beyond my expectations.

My Husband and I ordered a Bath Fitter tub installation at the end of September 2017. The order took three months to fulfill. During that time, we had questions pertaining to the installation, but whenever I called, I had to leave a message and NEVER received a response. This included both our salesperson and the Bath Fitter staff. Well, we finally received our tub in early January and we love the tub. BUT, there is now a leak in the basement which we believe is due to the tub installation. I had to contact Bath Fitter twice pertaining to this problem, and was promised a return telephone call today as to a visit from our installation person coming tomorrow to check things out...and of course we were NEVER contacted as to a time for this visit. We are very unhappy at this time.

I signed up with Bath Fitter to have my shower redone. When the installer came he started talking about doing things that were not discussed and were listed on the contract. He also brought the wrong materials. Also the faucet that I picked out from the brochure was extremely cheap and cheap-looking. I've contacted them several times. They don't contact me back and they won't give me my refund that I requested. Don't go with Bath Fitter!

I had Bath Fitter do a bath and a shower in our home. When I first called Bath Fitter, they had the salesperson talk to me and we made an appointment for him to come to my house. He demonstrated the different kinds of products, so I was ready to do it right away but Bath Fitter also made it possible for me to do it in other times that I wanted. The salesperson was very helpful. He went with me with the purchases that I have made and showed me to keep the budget that I had. The installers did the bath in one day and the following day, they did the shower. It was very impressive, and they were clean and very professional. I would recommend Bath Fitter. It is a good company.

I went online then someone from Bath Fitter called me. They came out and explained everything. We had a good consultation and I ended up buying a tub and a one piece of surround. The sales rep was very knowledgeable and accommodating. The tub was installed on December 8 and the one guy who did the installation knew exactly what he was doing and got it done. there wasn’t much of a mess too. I was pleased with the whole thing. They were nice and answered any questions I could think of.

For the price and all the work that Bath Fitter did, going with them was a no-brainer. When they sat down and called people so we can hear their experience with it, the rep picked a random number and it was someone that I knew and she really liked hers a lot which made us feel better, too. We got a shower bathtub and the contractor was awesome. They had to reschedule once because the guy who was going to help him do it called off. They came back a week later but it was only that one guy and he ended up doing all the work of two men. He put everything together and was really fast and neat about it so it was great. The sales rep came to the house and he was great as well and he was patient and explained everything.

I was a carpenter for years and I know what it takes to remodel. My wife said that it was a good idea to have the tub insert done, and we had Bath Fitter do it. There was a grab bar, the soap deal, the corner holding soaps and shampoo, and there were a shower bar and a shower curtain. We put that extra in, and we have only had the tub insert installed maybe a month. My interaction with the sales reps was wonderful. They knew what they were doing, and if I had questions, they would find the answers for me. The customer service was great, and I am totally satisfied with everything they did. The installer who came out had a dummy tub to make sure everything fit. Everybody was kind, courteous, and professional. They did a nice job, and everything was done in one day. It was a very pleasant experience with Bath Fitter.

Bath Fitter sent someone out and they fixed all the issues we had. They did excellent work.

Two months ago, I had Bath Fitter install a tub. Their sales pitch went well and I liked their turnaround time. Their sales reps were professional and I didn’t have any problems at all with the contract. Also, their installers knew what they were doing and they were on time. Bath Fitter did a good job.

We are very very pleased with our shower. Family who come just love it. We told them about you and they saw the shower, now it's up to them what they want to do. Also a neighbor saw the shower and they liked it too. We gave all of them your card, so we hope they call you.

Bath Fitter installed a tub shell over our old tub about nine years ago. After nine years of little use we found the tub not draining and when the plumber tried to snake it he couldn't because the old drain rod had been left in the pipe. We called Bath Fitter to ask them to remove it which took many trips of having to cut into the old tub to get access to the plumbing and remove the old drain plumbing and rod and replaced with new plumbing. They also made a new access panel to get to the plumbing all without any questions about anything. Their standing behind their warranty and excellent service has been the best I have ever seen from a company. I highly recommend the company especially because they stand behind their products and their excellent service.

It's hard to find a contractor who will follow through with what they say they're going to do. Bath Fitter had a good reputation, so we had them do our shower and tub. Shelly, our rep, was very active. She was very helpful and spent several hours in our house explaining the process to us. She was also here on the morning that they started construction. I was off work during the days I thought they were going to do the installation but they ended up coming the week after that. I wasn't able to see exactly what the installers did, but Shelly took pictures for me so I was able to see what happened. The installation took two days and a half for the two bathrooms and in one lunch time, I was able to come home. The two installers were very personable and they explained how it all works and what products I could use. I love what they did for us and I've already shown it to some of our neighbors.

I bought this place that I'm in now and I had to totally redo it. I did not know what I was going to do about my bathroom, and my friend said, “We had Bath Fitter do our bathroom about three years ago. Come and have a look and see what you think.” I then went and I had a look at her bathroom and it was lovely. I had my bath covered, the back of the ceiling and also the corner things that are three each. The bath is exactly the same.

I will NOT use this company again. I had my shower remodeled in December 2017 by Bath Fitter of Deerfield Beach, Fl. The outcome was sloppy and I complained. I was told that a technician would fix the problem area and another service call was set for a few weeks later. The technician DID NOT show up at the scheduled time and when I called to inquire, I was told he was at another job and COULD NOT resolve my issue until 5 days later. I'm still waiting to have the issue resolved and it's now January 24, 2018. The cost of the service is expensive and the customer service is less than acceptable.

We’ve seen Bath Fitter at a couple of different shows. We needed to upgrade the condo we were living in at the time. When we saw the demonstration, we just fell in love with the whole thing. We did the bath and a shower replacement that time. This fall, we sold that condo and bought another one. It was an older condo but of a higher grade. However, it badly needed replacements. We immediately thought of Bath Fitter. This time we had a tub shower unit put in the guest bath and it was awesome. We've had two different products and two different installers. The process was great. When we did the shower install, it took three days and two guys. The tub shower was done in a day by one guy, and it’s beautiful.

We wanted to get our shower done. The rep from Bath Fitter made measurements and told me we had black mold going up the back of the current shower. He gave us a rough estimate and we decided to go with it. The installers were very efficient. They took stuff down and cleaned up. And they adjusted the plumbing, put the new stuff in and they were done in a day. Although the walk-in shower was a little pricey, it’s a good one and I like it.

Bath Fitter was tremendous! The installation was done in a day. The product is very good - shower wall, tub, trim, corner shelf, shower rod, and hand rail. No mess and the installer was very professional and was very careful about covering carpeting and when he left, the bathroom was immaculate. The estimator that came out was also very professional in the way he presented the products and the cost. I am very satisfied and glad I went with bath fitter. I was referred by my daughter who also had her bathroom done. An exceptional product and job!

I am so pleased with the job Bath Fitter did for my husband and I. Everything went smoothly and I am so glad to have a beautiful shower and tub. Our old tub was beginning to become a problem. Love the curved shower rod it really makes a difference. Also happy that our new shower will be easier to clean.