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Overall Satisfaction Rating
4.41/5
  • 5 stars
    453
  • 4 stars
    46
  • 3 stars
    18
  • 2 stars
    15
  • 1 stars
    49
Based on 581 ratings submitted in the last yearSHOW RATING DISTRIBUTION

Bath Fitter

ConsumerAffairs Accredited Brand

Bath Fitter is North America's leading acrylic bathtub, shower enclosure and tub-to-shower conversion company. Our bathtub refinishing products are custom molded to fit over existing fixtures for quick and clean bathroom renovations that last a lifetime. Best of all, we can complete the installation in just one day without compromising quality.

A+BBB Rating
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3476 Bath Fitter Consumer Reviews and Complaints

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3 featured reviews
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Page 15 Reviews 421 - 450
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 6, 2017

I purchased a house and I was trying to flip. I was doing a remodel construction, and I had a whole brand new shower done by Bath Fitter. I liked the ease of going with them and the lifetime warranty was the other selling point for me. The sales rep was a super cool dude. He was not pressuring at all and he answered all of my questions.

There were two young guys who did the install and they were in and out in a couple of hours. And then they had a local plumber come and knock a few things out. It was so fast which was what made me think that I paid $5000 for something that took them about whole four hours to do. I kind of felt a little swindled. I have absolutely no problems with the product, but I thought it was extremely expensive for its quality once I saw them and everything that they did. Then the plumber kept making comments like, “You guys got to be making a killing the way you’re going into these houses, knocking this stuff out in four hours, and making $5000."

Also, I have an electrical socket in the bathroom. In connection to where the shower was located, I kept mentioning, “Do you think that we should move this because it’s pretty close to the shower?” I didn’t want water to splash in that direction. They seemed to feel that it was okay.

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Bath Fitter response

Hi Andrew, thanks for reaching out. The price includes a custom-made, quality liner that is backed by our lifetime guarantee! Also, we always try to install in one day, but an afternoon installation simply means that you get to use your transformed bathroom even faster than expected. Thanks again for reaching out and don’t hesitate to contact us with questions or concerns.

-The Bath Fitter team

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 5, 2017

We are totally happy with what we got from Bath Fitter. We got a fit-over on the tub, the walls and the door, and all the plumbing replaced. I also had the safety bar put in because we’re elderly. Everybody was wonderful and we were not pressured. We were given options and we were told what each one of these options were and how long they lasted. Though it was pricey and we paid $6633, we got what we paid for. And the door which was $1000 was a big thing. We could’ve went to Lowe’s and bought it there but we went the whole nine yards.

There was only one thing that threw us off guard. I asked the sales rep if the mat would work at the bottom and he said yes. But it didn’t. It slipped and we almost fell. I called Bath Fitter and we had two options. However, I wasn’t going to pay $300 for them to come out and spray the bottom. Then they recommended Aqua Mat, and it works perfectly. It was only $13. We would recommend Bath Fitter in a heartbeat. My husband also checked them out beforehand and they got A+ with customers. That was very important to us because we were going to spend that much money.

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Bath Fitter response

Hi Barbara, thank you so much for your wonderful review! We're so happy that you love your Bath Fitter. We appreciate your feedback, and pride ourselves in only the highest quality liners and installations that are backed by a lifetime warranty. Glad to hear that you found a suitable mat and took advantage of our many accessory options! Thanks again for your 5-star review.

-The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 4, 2017

We ran into Bath Fitter at Southern Park Mall and the gentleman who was there gave us some material. We looked things over and talked to him, and we decided to call. We liked the lifetime guarantee and the one-day job. We got a built-in shower and the gentleman who came was very good, neat and precise with what he did. When he came the first day, he made the comment that he may need some time on another day and that was fine with us. He ended up taking a day and a half to do the job, but everything worked out fine and we’re very happy with it. We wanted to make the way our bathroom was situated a little bit bigger and the original person we talked to said it could be done, but it wasn’t exactly done that way. We ended up losing four to five inches because the base was not made at that size. Other than that, everything was done very nicely. The shower cleans nicely and we’ve showed it to our friends.

Bath Fitter response

Hi William, thanks for the feedback! We're thrilled to hear that you're happy with your shower and that you show it to all of your friends. Thanks again for your review!

-The Bath Fitter team

3 people found this review helpful
Factual basis uncertain
Verified Reviewer
Original review: Dec. 4, 2017

The reason for the review is... BEWARE. I paid the salesman, Chris ** a cash deposit that he failed to write on my receipt. I don't know if it was on accident or purpose. I talked to the secretary previously about his error, they failed to even ask him. I purchased this fabulous deal because they told me it was such a great deal. They needed to be paid up-front because it was such a great deal and they needed the money.

So, he left with my $2,000.00 cash and I didn't even think to look at the receipt. Yup, my fault. That is why I am letting you know that if you deal with this company, you better be slicker than they are. I will re-pay the money again. Instead of my tub costing $4,687.00 it will have cost me $7,029.00 approx. And I got the cheapest one. On a good note, the guy who installed and his helper were fabulous and they did a great job. Now, all I want is the damn thing torn out so I don't have to keep looking at it and be reminded about the BUTT JOB it represents. I am a disabled person who has been taken advantage of. Buyer beware. Good luck if you buy! Keep on your toes and make sure the receipts are correct or you will be buying watered down beer and paying for top shelf champagne.

This is what happened to me folks, I don't want it happening to you. Especially someone with disabilities. I'll take a polygraph to prove I'm not a liar but Mike ** in Englewood CO told me the thief would not be calling me. They are not even going to investigate, they just asked him and I was the only one made out to be the liar and he knows how to deal with people like me. Threat. Here are a few more facts to think about.

Ordered in July and it wasn't installed until December 1st 2017. They had to keep changing dates on me and when I had a problem they were going to have Mike call me. He was mad that when he called me to set up the date I confirmed it and hung up. He wanted to apologize for the big delays. After you have heard excuse after excuse, do you want an apology? A apology does nothing for me, it's just something jerks say to make you think they feel bad about the problem. PFFT! I've filed a complaint with the BBB. This is a real and true complaint. This is what was done to me.

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Bath Fitter response

Hi Tracy, thank you so much for reaching out. Our customer service team has been in touch with your local branch so that they can assist with the situation. We take these kinds of concerns very seriously and again, appreciate you bringing this to our attention.

16 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 2, 2017

I had an awesome experience with Bath Fitter. They were the only ones who showed up for an estimate after a neighbor recommended them and I contacted three places. They remodeled my bathroom and put a shower in July. The installer was excellent. He went through everything, did all the measurements, explained what would happen, and it was great. He was meticulous. He was so clean you’d never know he was there. He was completely incredible.

Bath Fitter response

Hi Joe,

Thank you for the wonderful review! We're very happy to hear your experience with Bath Fitter has been a positive one. We're very proud of our hard-working and efficient team. Feel free to share photos on our social channels. Thank you once again for the 5-star review, enjoy your new bathroom!

- The Bath Fitter team

15 people found this review helpful
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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 1, 2017

When I’ve had people in the house before, I feel like I’m being pushed a little bit but I did not feel that way with the Bath Fitter representative at all. He told us that he had been a contractor and he answered all the questions that we had. He was very knowledgeable and we quite enjoyed the experience. Afterwards, one man came out for the day to put a shelf and a tub cover in and he was excellent. He was very knowledgeable and efficient. He worked for seven hours and he left when he finished. He cleaned up after himself as well and it was as clean as when he came in. I was absolutely amazed.

After he installed it, he needed to go over the requirements and responsibilities in order to make sure that our guarantee is valid. It’s a lifetime guarantee as long as we follow their recommendations and I really like that fact. We’re outside of town and we’re on a well so we have hard water. We were told that if there’s anything that goes wrong with the fixtures, like if it becomes clogged because of the hard water and we can’t clear it, that they’ll come out and put a new shower head in for us. If the tub or the wall cracks at some point in time in the future, they’ll take care of it too.

Plus, when we sell the house, we can sit down and give the information to our realtor and say that the guarantee will transfer so long as Bath Fitter comes in and sits down with the new homeowners and is able to go over the dos and don’ts with them. That will make a difference in the sale. In fact, that might have been one of the things that helped us make the decision to go with Bath Fitter.

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Bath Fitter response

Hi Renee,

Thank you for the wonderful review! We're thrilled to hear your experience with Bath Fitter has been a positive one. We're very proud of our hard-working and knowledgeable team. Thank you once again for the 5-star review Renee! Enjoy your new bathroom.

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 3 stars
profile pic of the author
Verified Reviewer
Original review: Nov. 27, 2017

I got an initial estimate from the local Bath Fitter franchise but hesitated on going through with the install due to the price. I did, finally, go through with it as I so didn't like my previous shower. The price was actually pretty affordable and less expensive than other similar services. The installation went fairly well and was completed in one day. The installer did do a little damage to my door jam (see photo) which he didn't acknowledge and I didn't notice until after he had gone. I'm pleased for the most part with the shower. It's held up remarkably well (I've had it over two years). I'm not pleased with the floor of the shower, however (see photo) as it causes water to collect and stain. I thought BF design was all about not having any opportunities for water to collect.

Bath Fitter response

Hi Jack, thank you so much for reaching out. Our customer service team received an update this week that your local branch has been contact with you to schedule a repair. Thank you again for making us aware of your concern and letting us help you!

-The Bath Fitter team

28 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 27, 2017

We liked what we've heard about Bath Fitter and the costs involved. Plus, they did quality work. We had the bathtub and shower set up, and it's very nice. It certainly beats what we replaced, which was a fiberglass tub. All of their people, from the installer to the salesperson, were quality people. We’re very satisfied and we have recommended them.

Bath Fitter response

Hi Fred,

Thank you for the wonderful review! We're thrilled to hear your experience with Bath Fitter has been a positive one. We're very proud of our hard-working and knowledgeable team. Enjoy your new bathroom! Thank you once again for the 5-star review Fred.

- The Bath Fitter team

7 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 26, 2017

A buddy of mine had a tub or a shower installed by Bath Fitter and he recommended them to me. I purchased a shower a month ago, had it put in and had a great experience. The plumbers were very courteous and did an outstanding job. They tore out the shower, installed the new one and cleaned up. The shower looks good.

Bath Fitter response

Hi Lynn,

Thank you for the amazing review! We're so thrilled to hear your experience with Bath Fitter was a positive one. We're very proud of our knowledgeable and hard-working team. Feel free to share photos on our social channels! Thank you once again for the 5-star review Lynn, enjoy your new bathroom.

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 25, 2017

I was at a township fair and Bath Fitter was there. I need my bathroom fixed, so I signed up and they contacted me. From the start, I liked my salesman. He was good. They did the shower in my master bedroom in July this year and the installer was great. He worked from the moment he came and he hardly even took a break. He took a 15-minute break once and came back. He did a great job and it wasn't time-consuming. He got out here at 7:00 and he left at 4:30. He had to remove stuff and it's a small space but he put it up in one day. He said he's been working there for at least 10 years, so I'm glad the company sent me somebody that really knew what he was doing. I love the shower stall. I wished I could've gotten both bathrooms fixed but I can't afford it.

Bath Fitter response

Hi Joan,

Thank you for the wonderful review! We're thrilled to hear your experience with Bath Fitter was a positive one. We're very proud of our knowledgeable and efficient team. Feel free to share photos on our social channels! Thank you once again for the 5-star review Joan, enjoy your new bathroom.

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 24, 2017

We called Bath Fitter and they came out. Their guy talked to us and measured. Then, they came and had a second measurement. They said it might be about three months out. Also, their sales rep was super polite. He had to come from Iowa as the local guy had gotten sick. He had a two-hour drive and he was here until 9:00. He really explained stuff and we didn’t feel rushed. Plus, I liked the warranty that they offered. We got the tub, the surround area and the dome ceiling. We also got two grab bars and four shelves in the corner. We had a straight shower curtain rod because our bathroom’s really tiny.

The installers came in the morning at around 7:00 and they were done around 5:00. They went to town. They didn’t mind my questions and they were fast. When the plumber came, he was super too. We hardly even knew he was here. There was one gentleman who said that he’d been doing it at least ten years. He had a van setup really slick for all his tools. They didn’t mess around. They came in and got it done. I’m looking at it now and it’s just beautiful. I love it. I was so excited when I came that day, they’re lucky they didn’t get hugged. I was happy with the whole process.

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Bath Fitter response

Hi Jean,

Thank you for the amazing review! We're thrilled to hear your experience with Bath Fitter has been a positive one. We're very proud of our hard-working and knowledgeable team. Feel free to share photos on our social channels! Once again thank you for the 5-star review jean, enjoy your new Bath Fitter.

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 23, 2017

I purchased a shower from Bath Fitter two months ago and there was a handrail put in with it. Their sales representative was good. The installer was also good but he was a little late because he got lost.

Bath Fitter response

Hi Dennis,

Thank you for sharing your Bath Fitter experience with us! Feel free to share photos on our social channels. Enjoy your new bathroom Dennis. Thank you once again.

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2017

I got some quotes from some different companies and I thought that Bath Fitter's product would be the best for the price. I got a shower and I had a good interaction with the rep. The installation team did their thing and I stayed out of their way. They were quick, answered a few questions I had, and did an excellent job of cleaning up. I'm happy.

Bath Fitter response

Hi Jack,

Thank you for the awesome review! We're happy to hear you've had a positive experience with Bath Fitter. We're very proud of our hard-working and knowledgeable team. Feel free to share photos on our social channels. Once again thank you for the 5-star review Jack!

- The Bath Fitter team

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 20, 2017

I know people that have had Bath Fitter work on their bathrooms and they look nice. We bought a shower tub from them and we like it a lot. Everybody was great. The sales guy was nice and the installers were very professional. We're very happy with the result and we still are. The tub still looks really good.

Bath Fitter response

Hi Tera,

Thank you for the wonderful review! We're happy to hear you've had a positive experience with Bath Fitter. Please share photos on our social channels! Thank you once again for the 5-star review Tera!

- The Bath Fitter team

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 20, 2017

Our house is old and the tub was put in here in 1938. It was showing its wear so I had Bath Fitter put a tub over it. Their installers came in, did their job and I was impressed with their work. The service I received was very good and we're very happy with them.

Bath Fitter response

Hi James,

Thank you for the wonderful review! We're thrilled to hear your experience with Bath Fitter was a positive one. We're very proud of our efficient and professional team. Thank you once again for the 5-star review James, enjoy your new Bath Fitter!

- The Bath Fitter team

2 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 19, 2017

We kept our old tub and we put a new shower surround and the installation was great. Bath Fitter sent just one man out and he knew what he was doing. It was a long day and it took 10 to 12 hours, but it got done. There were two or three other guys that showed up to see how he was getting along. He worked hard and they didn't leave any mess. But I've got a beauty ring that goes around the shower pipe that comes out of the wall, and they didn't do anything to secure that. It's about an inch off from the wall right now, and I don't think that should be my responsibility. It’s just a small item that doesn't keep anything from working but if somebody was coming in to look it over, they probably wouldn't like that. Bath Fitter should call me and see how I'm liking it.

Bath Fitter response

Hi Everertt,

We're happy to hear you had a great installation process. Thank you for taking the time to share your Bath Fitter experience with us. Please reach out to Bath Fitter customer service here https://www.bathfitter.com/contact. Thank you once again.

- The Bath Fitter team

5 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 18, 2017

I had a garden tub and I wanted a shower, so they put a shower in the foot part of the garden tub. It's a nice big shower. It has the bars and the nice doors. I purchased the shower in August and it was put in in late September. Everyone I dealt with was very professional, helpful and worked with me to fit my schedule. I was impressed with the workmanship and the teamwork of the people who put the product in. I'm very happy with the product I received. I would recommend it to friends if they wanted a shower that was all contained, easy to maintain and guaranteed for life.

Bath Fitter response

Hi Georgia,

Thank you for the amazing review! We're happy to hear you've had a positive experience with Bath Fitter. We're very proud of our professional and hard-working team. Feel free to share photos on our social channels! Thank you once again for the 5-star review, Georgia.

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 17, 2017

I have received different fliers in the mail circulars that come through in the mail. I started researching and Bath Fitter had several ones. They were local and I was able to go to their showroom, look at the material and speak to someone without them coming to me and making me the pressure. They wanted their products to be sold but they weren't pushy. I wasn't really able to make a complete decision at the times, so I told them to give me some time and they didn't bother me until I called. They were helpful. I use the product I got from them everyday and I'm satisfied with it completely. I would recommend Bath Fitter.

Bath Fitter response

Hi Toni,

Thank you for the wonderful review! We're so happy to hear you've had a satisfying experience with Bath Fitter. Please share photos on our social channels! Enjoy your new bathroom Toni, thank you once again for the 5-star review :-)

- The Bath Fitter team

6 people found this review helpful
Rated with 5 stars
profile pic of the author
Verified Reviewer Verified Buyer
Original review: Nov. 16, 2017

Our experience with Bath Fitter was awesome! From the initial visit from the salesman to the inspection and measurements visit to the actual installation, the entire process was very professional and all the employees we dealt with were very courteous and kind. I would recommend Bath Fitter to anyone planning on a bathroom remodel.

Bath Fitter response

Hi Charles,

Thank you for the wonderful review! We're so happy to hear your experience with Bath Fitter was an awesome one. We're very proud of our hard-working and courteous team. Please share photos on our social channels! Enjoy your new Bath Fitter, Charles.

- The Bath Fitter team

5 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 16, 2017

Bath Fitter have the seamless bathtubs. The sales rep showed us the product, confirmed what we wanted and explained the differences between them and their competitors. He got some measurements and a week or two later official measurements were done. A month later we got the product wrapped out and the shower. The installers covered the floors and they were very professional and got the job done. One day for each they were done. The caulking messed up on one of them and they came back and fixed it with no questions asked. Bath Fitter is a good company and I've recommended them to a friend.

Bath Fitter response

Hi Michael,

Thank you for the wonderful review! We're happy to hear you've had a positive experience with Bath Fitter and that your installation process went well. We're very proud of our hard-working and knowledgeable team. Please share photos on our social channels! Enjoy your new Bath Fitter Michael, once again thank you for the 5-star review!

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 15, 2017

We love our new shower, and the professionalism of the installers. We had two bathtubs and showers installed by Bath Fitter in our previous home. When we moved to a new home, we weren't satisfied with the shower, so we called Bath Fitter again.

Bath Fitter response

Hi Fredricka,

Thank you for the awesome review! We're happy to hear you've had a positive experience with Bath Fitter. Please share photos on our social channels! Thank you once again for the 5-star review, enjoy your new Bath Fitter Fredricka.

- The Bath Fitter team

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 15, 2017

We used Bath Fitter years ago when we lived in Bumpass, Virginia and now we’re a return customer. We recently got a shower stall from them and dealt with two of their reps. There was one who came out and did the survey and then we had another guy that came out and verified the information. They were fine, on time and didn't take a lot of time to do what they had to do. I was perfectly happy with them. Bath Fitter did a nice job and I’d use them again if I had another bathroom to do.

Bath Fitter response

Hi Ted,

Thank you for the wonderful review! We're so happy to hear you've had a satisfying experience with Bath Fitter. We're very proud of our knowledgeable and efficient team. Feel free to share photos on our social channels! Thank you once again for the 5-star review Ted, enjoy your new Bath Fitter.

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Nov. 14, 2017

We had Bath Fitter do our shower back in the 90s. Everything was warrantied for life. We called for a new base once, and it was fixed free; we called for a very loose door another time, and it was fixed free. Recently, we called about the loose door again. It was then that we found out that the original franchisee had sold out, and had taken all of his records with him. The new franchisee knew nothing about this. There was no proof of warranty, we had stored the records from 20 years ago somewhere (who knows where??), and the company located in Canada, never kept track of their sales from the 90s (Can you believe this?). We have been left in the lurch by this unscrupulous company. Your warranty is only honored as long as your local Bath Fitter franchisee stays in business. After that you are on your own.

31 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 14, 2017

A little over a year, we chose Bath Fitter because its one piece and the guarantee of the work. It would have been just the wall insert with a window because I put a glass block window in and I didn't want to handle the fitting myself after that. The sales rep was great. I knew him from another relation prior, so that worked out really nicely. And then the installer, Cris, was just top-notch. I saw him still working while he's eating a sandwich and I found that pretty impressive that he just kept working at it, working at it, and everything turned out great. Their team was super nice, friendly, accommodating, and nothing but good. I have a second bathroom and I plan on having them back for that.

Bath Fitter response

Hi Peer,

Thank you for the amazing review! We're so happy to hear you've had a positive experience with Bath Fitter. We're very proud of our hard-working and knowledgeable team. Feel free to share photos on our social channels! Thank you once again for the 5-star review Peer, enjoy your new bathroom :-)

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 14, 2017

I had an excellent experience with Bath Fitter. We went to a trade show in Pittsburgh and had a good conversation with their man there. We liked the product and liked that it could be done quickly. Their price was reasonable too. When their sales representative came to my house, he was very thorough in explaining everything. So I purchased a tub with a shower and wall coverings for around the bathroom.

Their installation team was very good. They were here for two days and on the first day, I was amazed at the quality of the work that one man did. On the second day, there was another fellow with him. They did the walls and it was nicely done. I've had people come in and tell us how neat it was put together. Overall, everything was excellently done. They followed up with how things were and a fellow even told me to let them know if there are any problems and they'll come out and take care of it. They also sent out a card thanking me for the business.

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Bath Fitter response

Hi Alan,

Wow! Thank you for the amazing review. We're very happy to hear you've had a positive and memorable experience with Bath Fitter. Please share photos on our social channels! Once again thank you for the 5-star review Alan. Enjoy your new Bath Fitter :-)

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 13, 2017

We set up a booth at a vendor event and Bath Fitter had a booth next to ours. I started asking the lady from the Bath Fitter booth and I got a lot of information from her. Bath Fitter has good products and references. They don’t have holes or punctures and their acrylic really stands the test of time. They also have everything done within a day. I purchased a regular tub with surround and a subway type pattern. The sales representatives knew what they were doing and were very informative. We made their job easy because we were already sold on the product before we even had them come in. They were very knowledgeable, knew exactly what we needed and worked with us on getting a couple of things.

There was a snafu with the warehouse where the salesperson thought there was a problem with our order. They ended up finding the product in a different box and it came here late. The installer got here quickly. He was very clean, efficient, kind and professional. He had a late start but he asked questions where to put stuff and was done within the day. He was very easy to work with and I was most impressed with the installation part. Bath Fitter is pricey but we’re very happy with our product. It’s easy to clean and maintain and I would definitely recommend it.

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Bath Fitter response

Hi Derek,

Thank you for the awesome review! We're happy to hear you're satisfied with your new Bath Fitter. We're very proud of our efficient and hard-working team. Please share photos on our social channels! Thank you once again for the 5-star review Derek.

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 13, 2017

Bath Fitter is everything that it advertises to be. The installation creates a much better bathroom to the eye... And, as silly as it may seem, it is a pleasure to shower in a new Bath Fitter unit. I can recommend Bath Fitter to any and everyone with confidence that I am telling the truth about its quality.

Bath Fitter response

Hi Robert,

Wow! Thank you for the wonderful review. We're so happy to hear your experience with Bath Fitter has been a positive one! Please share photos on our social channels. Enjoy your new Bath Fitter!

- The Bath Fitter team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2017

I knew someone that used Bath Fitter and when I used them too, I had a very good experience. Their selection was great and all their salespersons were prompt and very informative. They took their time and answered all my questions and I had a lot. I purchased the bathtub from them and had them do the wall. The installer was wonderful and he did the installation correctly and on time, so I was very pleased. Since the bathtub and wall were expensive, I hope they will hold up. Still, I'm very satisfied with Bath Fitter and I’ve recommended them.

Bath Fitter response

Hi Shannon,

Thank you for the awesome review! We're thrilled to hear you had a satisfying experience with Bath Fitter. Thank you for recommending us as well! Please share photos on our social channels, enjoy your new bathroom Shannon!

- The Bath Fitter team

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2017

We met a couple from Rhode Island when we were on a tour and they had such glowing things to say about Bath Fitter. We've been wanting to do remodeling for a long time because my husband was going to have surgery and we needed Bath Fitter to be able to get in and out of the tub without lifting his foot up. We also wanted to be able to walk into a shower. So, we called and had a person come and look and gave us an estimate. The rep was good and very detailed and explained everything. We were impressed, from the salesperson to the person who came and did the measuring and to the person who did the installation. Everything was a pleasant experience.

Bath Fitter response

Hi Judith,

Thank you for the wonderful review! We're happy to hear you've had a positive experience with Bath Fitter. We're very proud of our efficient and hard-working team. Feel free to share photos on our social channels! Once again thank you for the 5-star review Judith!

- The Bath Fitter team

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 11, 2017

I got a conversion from a bathtub to a shower from Bath Fitter. It accumulates a lot of soap and a moldy residual but I'm dealing with it and I'm very happy with my choice. In everything I do I like to have a guarantee, and their guarantee is something that I really enjoy because about a week after, I had a problem with the shower itself. The water was running a little cold so I called the tech and he responded immediately and came back and fixed it for me.

Bath Fitter response

Hi Madeline,

Thank you for the amazing review! We're happy to hear you've had a positive experience with Bath Fitter. We're very proud of our hard-working and knowledgeable team. Please share photos on our social channels! Enjoy your new Bath Fitter Madeline :-)

- The Bath Fitter team

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Bath Fitter Company Information

Social media:
Company Name:
Bath Fitter
Company Type:
Private
Phone:
(800) 892-2847
Website:
www.bathfitter.com
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