American Standard vs. Spirit Walk-In Tubs
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What is the difference between American Standard and Spirit Walk-In Tubs?
American Standard and Spirit both offer several walk-in tub options. American Standard is a national brand, and its website has most of the information you’ll want to consider as you shop. Spirit, on the other hand, is a locally owned business that encourages direct contact to get the information you need.
- American Standard is best for homeowners who are looking for customization options. It has a large selection of walk-in tub models to choose from and several optional features to help you find just the right tub for you.
- Spirit is best for St. Louis residents who want to support a local business. Buying locally supports the city’s community and economy, and working with a local company provides a more personalized experience. The company also offers free estimates.
Reputation on ConsumerAffairs
 |  | |
| Overall star rating | 4.5 | Not enough reviews |
| Verified customer reviews | Read reviews | Read reviews |
| 4.5 | Read reviews |
| Not enough reviews | Read reviews |
Cost and installation
| | |
| Basic tub starting price | Only available with quote | Only available with quote |
| Installation | Included | Not included |
| Financing offered | None | |
| Discounts offered | — | |
| In-home quotes required | ||
| Warranty - Labor | Limited lifetime | Not specified |
| Warranty - Parts | Limited lifetime | 5 years for motor |
| Warranty - Tub | Limited lifetime | Lifetime |
| Only available with quote | Included | Limited lifetime | Limited lifetime | Limited lifetime | |||
| Only available with quote | Not included | None | — | Not specified | 5 years for motor | Lifetime |
Available walk-in tub types
| | |
| Soaker tub | ||
| Wheelchair-accessible tub | — | |
| Bariatric tub | — | |
| Tub/shower combo | ||
| Two-seat tubs | — |
| |||||
| — | — | — |
Tub features
| | |
| Step-in height | 3 inches | 2.5 inches |
| Fast drain | — | |
| Quick filling | — | |
| Grab bars included | ||
| Number of hydro jets | 22 | Not specified |
| Number of air jets | 22 | Not specified |
| Chromotherapy offered | — | |
| Heated seats option | — | |
| Heated backrest option | ||
| Remote control option | — | |
| Showerhead options |
| 3 inches | 22 | 22 | ||||||||
| 2.5 inches | — | — | Not specified | Not specified | — | — | — |
Services included with installation
| | |
| Bathroom door resizing | ||
| Old tub removal | ||
| Wall repair and repaint | ||
| Electrical wiring | ||
| Flooring touch-up |
| |||||
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All information accurate as of publishing date.
American Standard
American Standard carries a large number of walk-in tub models. There are soaker tubs and massage tubs available, with gelcoat or acrylic shells. Tubs have a variety of features available, including chromotherapy, aromatherapy, Quick Drain technology, grab bars and more.
Homeowners can also customize the tub’s layout. Doors and drains can be on the left or right side, and they can swing inward or outward. American Standard offers financing options for approved applicants, including 12 months of no interest and no payments. Keep an eye out for limited-time offers and specials; American Standard also offers customers a $1,000 referral fee.
- Walk-In Air Bath: This tub has jets that use thousands of air bubbles to create a soothing massage. The air jets have adjustable strength for ultimate comfort. There are more than 60 models available.
- Deep Soaking Tub: This tub offers a luxurious experience for deep relaxation. There are over 50 models to choose from.
- Combo Massage Tub: This tub provides the ultimate massage, using both air jets and whirlpool water jets. You can adjust the jet strength to match your needs. More than 60 models are available.
- Walk-In Whirlpool Tub: This tub provides a relaxing massage using water-jetted streams. You can choose from over 60 models.
What American Standard customers say
Most customers had positive things to say about American Standard's customer service, installation and tub quality. Despite many positive experiences, American Standard does have some negative reviews regarding tub installation, as well as a few that mention difficulty opening and closing the tub door.
I used the walk-in tub once and so did my wife. It was a very good experience and we like the walk-in tub very much. I was very satisfied. The walk-in tub was expensive but it's worth it in the long run.”
– Larry of Everett, WA
Spirit Walk-In Tubs
Spirit serves St. Louis and the surrounding area. It’s a locally owned and operated business. The website doesn’t have much detail on its offerings, but instead encourages customers to connect with the company directly. The staff has sold and installed more than 800 tubs in the company’s eight years of business. It offers free estimates so you can determine whether or not buying locally suits your budget.
Spirit offers walk-in tubs in multiple sizes. Its tubs are either 36 inches or 40 inches in height, with 26-inch and 30-inch width options. Homeowners can choose a soaker tub or a jetted tub and select from other optional features and add-ons like air jets, water jets, heaters and more. Its tubs have a lifetime warranty, with a 5-year warranty on the motor.
What Spirit customers say
Spirit walk-in bathtubs receive five-star reviews across the board on our site. Customers comment on the friendly and professional service they received, and they mention being very impressed with the quality of the tub and features it offers. Reviewers also noted that the product was on the more expensive side, but as one customer put it, “it was worth every penny.”
I certainly would recommend Spirit. The sales guy I talked to was very professional, honest, and easy to work with. I had no problems.”
– Brian of Red Bud, IL
Bottom line: American Standard or Spirit?
American Standard and Spirit both offer walk-in tub options for homeowners who are looking for a safer and more accessible bathing option. The biggest difference between the two companies is that American Standard is available across the country, while Spirit is a small business with restricted availability. Spirit is a great option for those near St. Louis, but American Standard is a good pick for those out of Spirit’s service area.
