All Year Cooling Reviews

I installed a Daikin variable speed AC unit from this company in 2022, and since then I've had three major breakdowns where the system stops working entirely — most recently starting at the end of June, when the unit was running and blowing cold air but couldn't keep up, leaving the house at 80 degrees by late afternoon.

Since we purchased our system, there was problems. We were told a 20-year warranty and now saying we have to pay for parts and labor. Also, a restocking fee with parts. All lies since we purchased in March 2022. If we need an emergency call, now they say we have to pay. You can never get them on the phone either always text message. The worst company and all lies.

We chose this company because of its reputation and were willing to pay more, expecting quality workmanship and excellent customer service. Unfortunately, our experience has been very disappointing. From the beginning, there were problems with the installation. What was promised during the sales process did not match what the installation crew wanted to do. We repeatedly had to remind them of what had been agreed upon because they either weren’t aware of it or didn’t want to complete the work as promised.

I am very disappointed with the service. We purchased this air conditioning system only two years ago, and it has already broken down twice. When the system stopped working, they did not have anyone available to come out on the first day. On the second day, a technician finally came, diagnosed the problem, but did not have the replacement part needed to complete the repair. We had to call the company several times for updates before the issue was finally addressed, and it wasn’t until the third day that the repair was completed.

My unit has failed three years in a row. You can’t contact anybody in customer service. They said they will call you back and never do. My unit is not working at this moment. I called them four hours ago. They said they will call back within an hour and they will have someone out here today. None of that has happened so far.

Good Customer service, what took me time to get through with other companies was made very easy with All year cooling.

Wrote them a 7K check for a new Trane HVAC, they failed city inspections, the installers didn't even know how to activate one of the main features I bought it distinctly for. There was no oversight right down to service and maintenance. All of their "techs" have shown up and flat out told me, "You can't top off refrigerant. It's not a car", while smiling in my face. Biggest regret of my life choosing them.

A year ago All Year installed an A/C unit that leaked profusely from the coil on day one. When I called a couple days later they blame York for the fault and the unavailability of a replacement unit. After weeks of multiple recharges and refrigerant released INSIDE my house, I told them as a new product it was a lemon and I wanted the whole unit gone. Only after I threatened to involve the State AG and the Consumer Protection Agency did they find a part. Fast forward almost exactly one year later the unit is failing again. One day a tech comes out to diagnose it and a day or two later a tech comes out and "makes repairs". It's still not working. They send the same diagnostic tech out and he tells me he's not sure what the other guy fixed or if it was related to what he found.

This company ripped me off. They did not complete job. Out of 330 feet of blow in insulation. Only 30% was completed. They said they would come back and finish. And they cashed my 450 check and told me tough luck.

All Year Cooling And Plumbing is a shameless and corrupt company with shameless and corrupt employees. I had the misfortune of making an appointment with them. When I made the appointment, I explained that my cylinder's motor was broken and needed replacement. I, also, explained that my Rheem's parts warranty was still in effect as the unit was not quite five years old.

Please beware and Do Not buy a YORK! I purchased a brand new York AC unit with the 10 yr warranty and in the first year and a half the motor had to be replaced 4 times. I pleaded to All Year Cooling to have the unit replaced and all they said was it comes from the manufacturer. Well then why can’t the Manufacturer replace the unit. All I got was a song and dance. Well soon temperatures will be way over 90 degrees and already I am having problems again with the unit! Do Not Buy a YORK!!!! They are Lemons!

I’ve had a very disappointing experience with All Your Cooling. I purchased a new AC unit from them seven years ago, along with their extended warranty and special program for added protection. Unfortunately, the unit has never worked properly. There was even a time when we were without air conditioning for an entire month while they kept saying something else needed to be fixed. Over the years, the system has never performed the way it should. Now it’s not working again, and I’m being told I have to pay $800 because the warranty does not cover the power component. After investing in their extended coverage, this was extremely frustrating to hear.

My experience with All Year Cooling has been deeply disappointing and unacceptable, stemming from their negligence, failure to properly address mold contamination caused by their installation, and complete lack of response to my reimbursement request. In the fall of 2024, I contracted All Year Cooling to install a new Trane HVAC system along with a Reme Halo unit in my home. The Reme Halo installation ultimately resulted in significant mold contamination throughout my ductwork and portions of the air handling system. What began as a standard HVAC upgrade turned into a prolonged and distressing situation that displaced my family from our home for three weeks.

I installed a York A.C. from All Year Cooling, I was told that I have 10 year in warranty, 1 year my a.c. giving hot air, my home is 87*, I called 2 days ago. No one came. All year cooling is not good.

Passang did excellent work, he took the time to check everything and found the problem. Additionally he took the time to explain what the problem was, and what needed fixing, and provided a quote. Thank you very much.

Received a bad unit that gave me issues from the first month of installation. I purchased an extended warranty last October due to the compressor going bad. Currently, the unit is four years old and it is not running properly. Around six different techs were sent out and coming back with different excuses of what the issue is. They so-called fixed and/or replaced several things and it's still not working properly. They sent me a quote for something else that they believe may have been the problem, which was $1500 for evap coil cleaning. They also replaced the evap when the unit was less than three years old. These techs were more focused on getting my tenant phone number than resolving the issue.

My is Lorenzo J. I promise you All Year Cooling When they sell you a warranty when your AC break down, they keep their promise. They fix it. When you buy your AC unit from them take warranty on it, and Karl is a good technician. He explain everything to to me and work 9 to 10 pm to fix the AC.

I have been a customer for a couple of years. They've always been excellent. Service and financing. Great staff. Lately however I've not been able to reach anyone. Get answering service. Can't get anyone to respond. What's going on?

1 am a customer over 10 years. I am very disappointed with the installation and service received for one of my air conditioner (split unit). 2 years ago had some insulation issues. Was fixed after some visits. Now it stopped cooling. The technician came out just glanced at the unit. It's old. It will cost over $2,000 to repair. It is better to replace. Unity Trying to sell me a new unit. What a "scam technician". I email the company no reply. No reply.

The AC warranty and insurance I purchased with you (10 years) have four more years remaining, and you are not fulfilling the agreement. Not only is it terrible customer service for me to have to call constantly and not be able to immediately speak to an agent, but I also have to leave a voicemail so you can return my call if you feel like it. Terrible customer service for scheduling visits and not honoring them, and not even the slightest courtesy or professionalism for calling to inform me of your cancellation. Terrible customer service for making me miss work days and not showing up for the scheduled appointment.

Review Title: Beware of Warranty Misrepresentation – Learn from My Experience. I want to warn anyone considering using All Year Cooling or purchasing an extended labor warranty from them. My family and I had an AC unit installed at our home in less than six months they replaced it. They never followed through with purchasing my warranty through York. When we signed the contract, we purchased an extended labor warranty that was clearly stated as a manufacturer’s warranty — giving us 10 years of parts and labor coverage. This was one of the main reasons we agreed to go with them. It was even written on our original sales contract.

I had a new unit installed 15 months ago. It's summer and the unit is experiencing problems. I call and need to leave a message because no one is available in person. Their message says they'll get back in an hour. Several hours later, no response. When they finally do call back, their same day service is extended to four days later.

Top-Notch: Someone at the Health Dept referred All Year Cooling to us and we were not disappointed. There was a new HVAC put in last year, but without a permit, and that always indicates there will be many short-cuts, which the owner will pay for dearly. After 14 months, it was time to stop playing games with health and happiness and fresh air - and finally get a new company to put in a quality AC and do so by following the law, the rules and safety guidelines.

Recently, our A/C was having issues and it broke during a really hot evening. Steve came out earlier than was quoted to us, did a really great job fixing the issue fast and with care, and was a super nice guy! We really appreciate how easy the process was and how friendly everyone is. Highly recommend!

I had excellent customer service from All Year Cooling. The installer that they sent, Steve, was amazing. He was knowledgeable and absolutely a gentleman. I have recommended them and told people to ask for him.

I needed a new AC unit and one of the companies recommended was All Year Cooling. The experience with them was good and the process was easy, and they kept coming out as needed. I still have an issue to address and I’ll reach out to them, but they were very responsive.

Our company has known about All Year Cooling for some time. A few months ago, I purchased an air conditioner with them, and I'm happy to say that everything has been working perfectly since. It replaced an old unit, and this transition has been seamless. If a friend or family member asked about my experience with All Year Cooling, I’d describe it as excellent.

AC went out and I contacted All Year Cooling. I was recommended Edgar ** about AC and within 2 days I got a quote, approved and my AC was installed. I can't thank Edgar enough for helping me out and making everything smooth. He is very helpful, personality was great and very clear on information. He saved us in the time of need with this heat. Let me not forget to mention that we upgrade to a bigger ton. The one we had at our home was not big enough for our size home. Recommended give me a try.

I've been dealing with All Year Cooling for 15 years, and I’m satisfied with both the company and their service.

Had an appointment with All Year Cooling. They no call no showed on me. I called to verify my appointment and they said they didn’t have one. Very unreliable. I also had previously purchased a maintenance contract. I asked about this and they told me that I needed to call to schedule maintenance. 2 service calls for 500. I’d have to say that they are not the company to call for your AC needs. Unreliable.

All Year Cooling is an Excellent Company. They installed our unit 7 years ago with an extended warranty and they have provided absolutely excellent service throughout the years. I recommend All Year Cooling to everyone I know. Thank You All Year Cooling for providing the Best Service!!!

I had a guy from All Year Cooling come out about a month ago to fix my AC because the unit wasn’t giving any cooling at all. It was just blowing regular air. He did a repair on the broken unit and got it working again. The only issue I had was that he was supposed to come in the morning, but he didn’t show up until late in the afternoon. It took him six hours to come. But he did fix it and I was very happy.

This was the third air conditioning system I’ve bought from All Year Cooling. I haven't had any problems with them, so I got them again when I needed new air conditioning. They came out, gave me a price, I said “Okay,” and they put it in. I got a fair price and good service.

All Year Cooling was good. My grandfather used them for years and was very happy with their service. I needed my air conditioner fixed and they had good responsiveness. They got me credit in a day and I bought a new air conditioner. They're a good company to do business with.

The system that I had in my house is from when I built the house. It was 20 years old at that time. I wanted to get a new one. All Year sent out a salesman, and Omar was excellent and very nice. Everything went very simple and easy. They sized it all up. The new system was the same size to what I had, and they put it all in. It took all day. They took the old one out and although the new one was on its way from Coral Springs, Florida, it took a little time. But they had everything all ready for the new one when it arrived here. Then they put it in and hooked it all up, and it was working fine. The quality is very good so far.

Everything is excellent, and the machine is working very well. The salesman was very good, and all the service tools were fantastic. When I went to investigate about the machine that All Year was going to install, I went to the website. The technicians were very good and professional as well. Everything was good and on time.

We were looking to get an adequate AC unit and the work done quickly, and All Year Cooling did both for a fair price. They were courteous and did a good job.

I needed a new air conditioner. The one that I had was 11 years old. Even though it was still working, I thought it was time to get a new one before it breaks down. All Year did the job well, and the price was in line with everyone else. Go ahead and use them.

All I have is praise for All Year Heating & Cooling Service. I had a problem with my air conditioner, and I wanted to get a new one. I spoke to the owner, and he was nice, understanding, and very knowledgeable. It took one day to get the process done and the second day to put it in. They were amazing.

My parents have been using All Year Cooling for 50 years. They used to be down the street from their house, so it's just a name you could trust. They just replaced the whole unit at my parent’s house a week ago. My unit worked but I just wanted a couple of things changed and they did a good job.