All Year Cooling

I'm living in South Florida, and my air conditioning unit broke on a three-day holiday weekend. I was online at 11:30 Sunday night looking for air conditioning companies. It was very hard to get in touch with a company, but All Year was there to respond. They were online 24/7 and they have a chat system. I threw a question out and someone responded immediately. The next day in the morning, there was someone here. Their salesperson was great. He was very nice, very courteous, and professional. I got my unit within those two days on a holiday weekend. The installation team were great too. I have a little loud dog that likes to bark at everybody, and they interacted with the dog. They were really nice and professional.

I’m very happy with All Year's price and I was happy with the installation. I then called for two reasons. Number one, because they screwed up the financing and somebody called me back and told me somebody else would call me back, and nobody ever did. So, I’m stuck because I had to accept the financing that they put me under, which is not the one I chose. The other thing is, I called to schedule an inspection by Martin County and nobody ever bothered calling me back about that either. That was a disappointment because this should be inspected since permits had to be pooled for it. I have no idea what the status of that is. Plus the AC seems to be making a little bit more noise than it should.

I've been a customer of All Year Cooling & Heating for a year now. They put the unit in in February 2018 and so far, it's been better than excellent with them. Initially, I called people in to give me quotes and theirs was the best quote. It was about $900 less than all the other ones. But I was worried that because their quote was the best, I wouldn't get serviced.

I was searching the internet for prices because the air conditioner that I had was 11 years old and had started to make some funny noises. Down in Florida, the life expectancy of air conditioner is around 10 years. I saw All Year Cooling through a website that they advertised in. I did a background check and found out that it was good so I called them and their price was the best price, so I used them. I was glad I did because everybody I've had contact with were very courteous and professional.

Our aircon blew out and at first, I had Air Around the Clock on. But they said I needed I new one and they were not gonna get me financed. At that time, I knew my current credit situation. I googled a particular model and went to All Year Cooling. The lady I met there, Janet, was very professional but very nice, sweet and knowledgeable. She put the information in plain English for people and I knew exactly what she was talking about. They financed me personally through the company. I put a down-payment and then three steady payments after that, which was a piece of cake.

We needed new air conditioning. Being from the North, we knew nothing about them. We got three quotes, and lots of advice. We chose All Year Cooling, and hoped they would be as good as they seemed, because we had been told that the units are not complicated but the installation is key to a good outcome. The installers were first rate. They worked until the job was perfect, staying in our home until it was dark out, and they had to pull out their flashlights. They were gentlemen. All of them, including the office staff. I find zero reason not to recommend them. Highly recommend them.

A year and a half ago, my AC broke and somebody recommended All Year Cooling and Heating. Then, I decided to go with them because of the price and their rep was very nice. However, their rep said that my electricity was gonna cut off in half, but it didn’t. Then, the unit broke about two weeks ago and they came on a weekend. I had to pay a little bit, which was not very nice, but at least they came and they fixed it. The girl in the office was very nice and up-to-date and she was able to help me. Also, the team who came out was great. Other than the fee I had to pay because it was a weekend, everything went smoothly.

When I met the sales rep from All Year, he seemed like a nice guy and I thought I’d do business with him. Everything was great with the installation team. I’ve had some problems with the air conditioning unit and All Year would come out and fixed it. I’ve had a warranty program with them and they’ve honored it and they’ve come out and fixed the air conditioning unit at no cost to me. I’d give them a glowing recommendation to anyone.

I was online looking for different companies and I found All Year. It seemed like they have been in business for a while and they have pretty good references. People really spoke highly about the service. A very nice gentleman from All Year came in and explained everything to me. All Year gave me a very good price, but my credit wasn’t very good at the time. So I didn’t have the amount for the downpayment. But if I was able to afford it in any way, I would definitely get back in touch with All Year.

All Year Cooling & Heating gave me a good deal and they were also recommended by my manager. I used to have heating and air that wasn't cooling well, so it was a little uncomfortable and very expensive. Then an All Year sales rep came out to my house, answered all my questions, and was very polite. I've had their unit installed and I’m waiting to see if my electric bill goes down. It went down a little bit, but it may go down smaller. I totally enjoyed working with All Year and I had a great experience. It was positive all the way around. I’d also recommend them.

All Year Cooling: Installation was very professional, prompt service. Excellent customer service and the best price for AC units. $300 less than several competitors for same unit. I got a Trane unit. Very quiet and cools off the house very well. Thanks Tommy!

Our AC broke and the people that came to our house was very rude!! He yelled at us because we were asking him to move his truck so we can park in OUR driveway. Out of all the people that came to fix our AC that was actually professional wish I remembered his name. But the others that came to our house to fix our AC were very rude and disrespectful. Never using this company again!! Horrible!

We were building a home and wanted to install central air and heat. An associate at work told me about a company called All Year Cooling. She had used them in the past and they did an excellent job. I called this company and a skill contractor met us at our new home site and gave us a reasonable estimate. Luckily for us we moved in during the summer so we were able to test our new, air conditioner and it worked perfectly. Our home never felt so comfortable. If you searching for excellent service I would recommend All Year Cooling. They did a wonderful job.

I am so disappointed with my new Trane AC system. It runs for hours at a time just to cool my apartment a degree or two. It is loud enough to be heard over the TV or in the shower. And the sticker on the unit says to use a 16X20 air filter but that size doesn't fit. All Year Cooling came. Sent a service tech out to look at these complaints. He said that I should buy 16X19 size air filters custom from Amazon. He added some coolant and said that should help but it still runs for hours just to lower the temperature to 78 from 80 degrees. And he said all AC units make noise.

I had an air-conditioning problem. I had a very bad experience with a number of companies but when I called All Year Cooling, it was so straight and fast. Also, if you look at their website, the phone number of the owner is right on there. You call and somebody answers, but still, the fact remains that he exposed himself and that was something that really won me over. Their sales representatives were very good as well. They came over to the house and we talked. There was not really a great deal of pressure and the work was done very fast and very efficiently. All Year Cooling is our go-to air-conditioning company. We’re very happy and we recommended them to many people.

All Year Cooling is big and they are all around Miami and well-prepared. I buy replacement motors that they have and ask for services. The reps call me when they notify about the appointment and what time they're gonna be here. All Year knows what they're doing and are professional. Everything looks good, so I keep working with them. They're quick, however, I don't know if they have a lot of work but when I requested the appointment, the day they went out, they changed it different times and passed to the next day. But I was okay with that. I just wish they kept the appointment as we had it.

I've had my unit from All Year since 2010. My particular system is what they call a package union and it had a plenum. They have the bill outside and they had to be called back to make some adjustments on that, and their supervisor never came after to make sure everything was all right. Recently, I had a repair done and it took four techs before one could get it right. They kept sending one, who then said, "I don't do this." That was bad, but the office manager Christine made up for it. She gave me a nice discount on the repair bill, so I was okay with the inconvenience. She's an asset to the company, the way she handled my situation.

We had a completely new A/C unit, including all new ductwork and insulation, installed in late 2011/early 2012 by All Year Cooling, with a 10 year warranty. The coil/evaporator began leaking in early 2017 and, after an A/C repair rep added a sealant that didn't stop the leak, was replaced in July 2017. We then found out that the warranty had been put into our contractor's name instead of ours. Our general contractor, Bill Monroy, GEMCO Corp, apparently registered the unit warranty in his name/company name. Our A/C repair rep said that, when he attempted to get the replacement coil/evaporator unit, he was told that the warranty was not valid as it was not registered in our name, even though the address on the warranty is ours, **.

A friend of mine told me about All Year Cooling & Heating and they gave me a good price. I got two units from them and they did a very good job of installing those but the follow-through has not been the greatest. They were supposed to clean the ducts as part of our contract but nobody ever called to make an appointment. So, I kept calling them trying to get them to at least give me an appointment to come back to do the duct work which I shouldn't have had to do.

When I researched on the internet for the best-rated AC vendors in my area, I came across All Year Cooling. I was doing major upgrades that required changing an 18-year-old AC unit, although it was still working. It has been two weeks since I got a new AC unit from them. The sales representative was very positive and responsive, and All Year had very fair pricing. As expected, the AC unit was delivered on time and the installers showed up. They were very professional and they cleaned up the area, and the installation of the AC unit was excellent.

All Year Cooling did work at the house of a good friend of mine and he recommended them to me. I had pleasant interactions with the sales reps that helped me purchase a unit from All Year. The installation of the unit went fine, but the installers could have been a bit more organized. When they came, they didn't have all the parts. I had to take days off and wait in the house and they came three times.

I initially researched different companies, figured who was in the area and which one was a family business, and then decided by estimates. But this being South Florida, just because they said one thing doesn’t necessarily mean it is so. I’m an old school and if it’s not on paper, it doesn’t exist to me. I definitely did my homework and All Year’s salesperson answered all my questions thoroughly and accurately. And when I called their office, the guy I spoke knew my family name and my brother through growing up in East Hollywood, so the company was a family business.

My realtor referred me to All Year Cooling when I first relocated here and all of their representatives were great. The air conditioner unit on the house was from 1995 and it was really old. I thought it was working 'cause some air was coming out. I spoke with Anthony, who was the main rep, and he communicated effectively the whole time. I initially reached out to him just trying to get a quote before I even got the place, and he told me to let him know whenever I'm ready. And when I finally got the place, I told him about it and I asked him as to when can we get it done. Then he had a person out, Ray, to take a look at it. Ray told me that I'd be better off getting a whole new air conditioning unit rather than trying to repair it.

We got an estimate from a couple of companies and All Year Cooling did an impressive job. We always use the same people the second time if we were pleased with them the first time. So, when we had our home remodeled, we had All Year clean our vents and they had to get some of the dust out of the place. I told them that I would call them as soon as the remodeling was complete. The remodeling went on an extra week, then I called them, and the crew that they sent came out two days after.

Overall, I've had a great experience with All Year Cooling. Today, all of a sudden, my air conditioner started making a humming noise. I called Gene and he was very responsive. He did his due diligence to get stuff done. I talked to them in the beginning and they told me that they were going to give me a gift card for recommending them more customers. So I bought one air conditioner from them back in September for a rental property. And then now I bought two more for my property. I also got my sister to buy an air conditioner from them. However, I haven't received the gift cards yet.

All Year Cooling & Heating said that because I recommended somebody, they would give me $100, and it never happened although they have my address. I have a friend who recommended me to All Year Cooling & Heating and then I called and talked to Anthony. We went about it and I was happy and told them that I would go for it. I went for it and then I recommended somebody. That somebody went for it and they installed two weeks ago. I also have a couple of people lined up, however, All Year is not responding. Another thing is that when they went to inspect the units, they found that the paper they had didn’t match with the seals in the AC so I took a picture and sent it to Anthony from All Year Cooling & Heating, but then, I don’t know what happened after that. Other than that, everything is fine. I have their unit for three weeks now. I hope they respond to what they offered and if they do, I’d be recommending them to people.

I had a new unit installed by All Year Cooling & Heating in 2013. We had a few little blips in the early part, but that’s a part where the manufacturer hadn’t done a really good job. After installation, the unit has been performing well. Overall it has been pretty good experience.

I’ve heard about All Year Cooling and Heating from one of my neighbors. Their sales rep had good follow-up and perseverance. Plus, their installers were very nice and clean. They did a very neat job. I've had my unit for three weeks now but I need a few stickers saying All Year Cooling on them. The installers forgot to put them on my unit and also the unit across the street. I'm going to tell all my friends about All Year Cooling and Heating.

All Year Cooling and Heating was willing to work with me. They gave me incentives to come on with them and weren't pushy. I like the initial sales guy that came out and the next one that I talked to on the phone. I was able to negotiate the price down to the matter of $200. I told the rep that I'll pay $3,000 and then the other $3,000 in cash, which was initially $3,200. He then said, "Whoa, you just tricked me", but, he was okay with it. He didn't seem money hungry and they were really willing to give me the best service possible. They referenced a lot the family business and the aim was important to hold up the family name. Also, their installers were all very nice, polite, courteous, and on time. When my AC was vibrating, I told them that and they came to look at it. The first guy said he didn't see anything, but the second guy got someone to come out immediately and fix that vibrating sound that I was hearing.

If anybody would ask I would recommend All Year Cooling and Heating because their sales representatives are on time. Also I've chosen them because of the recommendation of my husband's client, as well as the cost and so far everything is good.