
All Year Cooling Reviews
Ft. Lauderdale, FL
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About All Year Cooling
All Year Cooling specializes in installation, maintenance and repair services for residential and commercial air conditioning systems. It was established in 1973 and operates primarily in South Florida.
Visit allyearcooling.com- Professional and friendly staff
- High-quality workmanship
- Poor communication on service issues
- Frequent delays in service appointments
All Year Cooling Reviews
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Reviewed Jan. 31, 2015
There was lack of heating and air for two months, which was before the winter season and we got used to it so having the unit installed by All Year was timely. All Year Cooling and Heating looked like a respectable company from what I was reading online. I have had it for two weeks now and would definitely recommend.
Rosemerry,
We're happy we were able to have your unit installed in time for the winter season and we hope to assist you with any future AC need!
Reviewed Jan. 30, 2015
Customer service at All Year Cooling and Heating is extremely good. They informed me before they came over, made sure I was happy with the arrangements and informed me what was going on. Now my house is cool and warm when needed and the fellow who installed it is really really super!
Leo,
We're glad to hear of your great experience with our customer service and installers. We look forward to working with you again in the future
Reviewed Jan. 29, 2015
I would recommend All Year. My experience with them was very good.
Thank you for your feedback, Sebastian!
Reviewed Jan. 28, 2015
Perfect experience all around with All Year. They came when I needed and then I called them back one more time to check the A/C one more time and they did come on time so I have no problem. Everything was fine. I will recommend them for sure.
Cielo,
We are happy to hear of your positive experience and look forward to assisting you with any future AC need!
Reviewed Jan. 27, 2015
I'v already bought 3 units from All Year Cooling and Heating because they've done a good job and had good prices for me before. They're honest and fair. Keep up the good job!
Jaime,
Thank you for being a repeat customer and for your vote of confidence. We're happy to know that you had a great experience on multiple occasions and look forward to working with you again!
Reviewed Jan. 26, 2015
We had All Year install our unit two months ago. A neighbor of ours used them previously and according to my neighbor, they had a good representation so he recommended them to us. So far we have no questions or problems. The sales representatives are very nice people so I was very happy with them. They follow up in everything they've done and they did everything they said they were going to do. And that's a plus!
Thank you for taking the time to write a review, Gerald! We're glad you chose us for your AC installation, and we hope the AC is still running smoothly. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Jan. 25, 2015
We have five units from All Year and we’ve been using them for years. The installation team was professional, courteous and they clean up after themselves though they were in for a long time. Overall, it’s very good.
Patricia, we're glad that you chose us for your AC unit install and hope the units are continuing to run smoothly. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Jan. 24, 2015
My experience with All Year was excellent. They have great customer service - very attentive and very responsive.
Joe, thank you for your kind review!
Reviewed Jan. 23, 2015
I've known All Year Cooling for a long time because of the neighbors. I've had my unit installed two weeks ago. The salesman was pleasant and cordial while the installation team were fine. We had an unfortunate experience about a bunch of black stuff that came out of the vents once but they turned it along, it lasted a couple of days. There are some things that need work running - other than that, it seems to be running satisfactorily. I would do business with them again.
Tom, thank you for your feedback! I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Jan. 22, 2015
My son-in-law got his air conditioning from All Year Cooling so he recommended them to us. I actually had three estimates for air conditioning and I chose them since theirs was the best so in December I got an air conditioning for my daughter and another one for myself. The salesman gave me good information and they called several times to make sure everything was ok. It was a pleasant experience. The installation team recommended some things to do and made sure everything was done ok. They were also very helpful. I would highly recommend All Year Cooling to other people because overall, they provided good experience.
Colleen,
We're happy to hear of your positive experience with both our sales and installation team! Thank you for choosing us and offering us your recommendation! We look forward to assisting you with any future AC need!
Reviewed Jan. 22, 2015
I had an excellent experience with All Year. They could not replace the unit for two days, not because it was holiday, but they were able to get it running. It was high humidity here but we were able to have a cool Christmas with air conditioning.
Robert, we are so glad that everything worked out for you. We appreciate you taking the time to write a review. Please let us know if we can be of further assistance! Thanks again, Tommy Smith
Reviewed Jan. 20, 2015
Our daughter had an air conditioner before - it was 20 years old. The heating went out so she used a little heater to keep her warm whenever it was cold. We got our daughter one from All Year Cooling and she's had it for 2 months now. We're real happy with them and we especially like their 10-year maintenance contract.
Dorothy, we're happy to hear that you had a great experience with our company. We hope the AC unit is still running smoothly! I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Dec. 30, 2014
I was called last year by All Year Cooling and I talked to the owner. I chose them because of their price. I have two units from them: one in my mother-in-law's and one in my house. Those who installed the unit at my mother-in-law's were a bit sloppy. They did not do things they were expected to, and I definitely had to push them a little bit to fix it because there was a wall they needed to put the piping and electrical cord through. On the other hand, the installation crew who worked in my house were excellent.
Juan, we're glad you chose us for your AC installations. Thank you for taking the time to write a review. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Dec. 28, 2014
Everything went perfect. I'm very happy. I've had my unit for six weeks and love the way everything is working now. I love it and I would use them again and I'm also referring them. It was a really great experience.
Peter,
We're happy to hear of your pleasant experience with us and that your unit is working perfectly. Looking forward to working with you again in the future!
Reviewed Dec. 27, 2014
I have used All Year before and it's been great. I'm on my third unit from All Year and I've had them probably going on 10 years when I got the first one. We live in Florida so we need air. It's doing what it's supposed to do - keep the house cool. I've used All Year three times already for major purchases so I'm probably gonna live by this. Their sales was excellent and very responsive, too.
Thank you Barry for being a great client and we're happy we could offer you great service on multiple occasions and will continue to offer great service for any future need!
Reviewed Dec. 23, 2014
My experience with All Year Cooling was excellent. I went with them based on the recommendation of friends. I'm definitely going to recommend them also to somebody else because I had no problems with them and any question we had, they answered it. They were all pleasant. The installation of the AC unit was clean and good. I have no problems with the technician. They called before coming. They came on time. It was all good. I think the only trouble we had is with the credit company because we haven't received our $100 refund, and it took almost a month for them to get it approved.
We're happy that everything worked out for you, Fidel. We appreciate you taking the time to write a review. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Dec. 22, 2014
I liked the service representative who came out to do the installation very much. He was very professional, very helpful and very candid. He was well within the time frame indicated. He found there were a few things in the room where the installation was that involved for example our water heater that were problematic and he made a few adjustments to that as well to make sure it wasn't a problem while he was onsite. So he went above and beyond, and I greatly appreciated that.
Robert,
We're happy to hear of the excellent service you received from our representative and we look forward to working with you in the future!
Reviewed Dec. 21, 2014
I was supposed to be getting a filter, and I have yet to receive the filter. But other than that everything was good. Installation was excellent. The temperature is easier to get cool with the new system installed about a month ago.
Brittany, we appreciate you taking the time to write a review. I’m sorry to hear about the difficulty you experienced. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Dec. 20, 2014
All Year Cooling and Heating was really good. My experience with them was excellent. The installation team was really good, as well as the customer service people in the office.
Kaliah,
We're glad to know that our installers did an excellent job and that you were satisfied overall. We look forward to any future business with you!
Reviewed Dec. 19, 2014
I had a good experience with All Year, except I have not got the cover for the front of my unit yet. It came without a cover, so the filter shows and it's very unsightly. I had asked and asked and asked, and it hasn't been followed up on. Everything was fine except they didn't finish up the end product that I needed.
Rex, I’m sorry to hear about the difficulty you’ve experienced. Thank you for taking the time to submit a review. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Dec. 18, 2014
I've used All Year several times. It's good. So far, so good. Tom, the sales rep from All Year, is always very good to work with. Overall, I had a good experience with them.
Cindy, thank you for the kind review!
Reviewed Dec. 17, 2014
I purchased from All Year because of the price and their speed. We had good interactions with their sales rep. The installer was a nice guy. They came to do what they were doing and did it quick too. The unit cools faster and works better.
Scott,
We're happy to know that we could provide you with great service at a competitive price. Don't hesitate to contact us for any future air conditioning needs!
Reviewed Dec. 16, 2014
A friend of mine from work had used All Year Cooling & heating before and he told me they were great. The installation team was great. They were quick and very professional. There was an issue with a city inspector who came back and asked for a permit. They said they had them requested but they didn’t have one. Our house is cooler and it’s very comfortable. The unit started leaking a little bit though and we called in for it to be checked. We had somebody come over and try to adjust it so it wouldn’t leak anymore, but it’s still leaking. I’m planning to call them today to see if they can come by and check it for good so it doesn’t leak anymore. Other than that, I'm terribly impressed of the turnaround time when they came and installed my unit and I am very happy with it.
Erika, we're glad that you chose us for your AC unit install and hope the unit is continuing to run smoothly. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Dec. 15, 2014
We had a great experience with All Year Cooling and Heating. We got a whole new unit and they got it all in in just one day. That was after we had someone else come and fill what they probably knew was leaking backup with Freon and it lasted for just two days. Everything is great.
Mary, thank you for the kind review!
Reviewed Dec. 14, 2014
I made contact with quite a few companies and the personal communication I had with the All Year Cooling owner, Tom Smith Sr., was very good so I decided to go with them. The sales representatives were just very good contacts. Good communication. Since using the unit, it’s easier to get the house cool up. I was very impressed with the owner’s willingness to answer all my questions and work with me on the deal and I was very satisfied with them. I would recommend them again.
Jules, thank you for the kind review! We're glad to hear that everything worked out for you.
Reviewed Dec. 13, 2014
My experience with All year Cooling has been pretty good. It took a long time to get it installed right, but someone is out here now installing it. They're finalizing the installation. It's been about two or three weeks since it started and hasn't been running because they had to take it out and re-install it, third time now. The installers are good, nice and kind and I get along good with the guys. However, some of them lack experience and are learning.
John, thank you for your feedback. We hope your AC is nice and cool, and still running smoothly. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Dec. 11, 2014
Our experience with All Year was good. They’re a very professional company. We chose them because of the name and they've been in business forever. They work very fast. The guy that came and gave us the estimate was very nice.
Thank you for your kind review, Tali!
Reviewed Dec. 10, 2014
My mother had recent hip replacement surgery among a few other problems related to an accident. When our air conditioner was no longer cooling our mobile, we had just arrived home from an extensive amount of time 300 miles away. Strange town, rehabilitation, a bad situation. She was full of anxiety/confusion. Called in another comp who filled up Freon and stop leak. Lasted one day. I researched, found All Year who sent someone next day, gave an estimate and put in our new unit same day! They are saints! Love the unit! Love the service the team that came out gave us!
Mary,
We're glad that we could assist you during your time of need. Looking forward to working with you in the future!
Reviewed Dec. 9, 2014
I live in Florida, so I need to be cool all-year round, if possible. The sales representatives from All Year Cooling & Heating were very good. They were very efficient, friendly and professional. The installation team was the same; they were very good and very professional. We've been a lot better in that now, it's cool. I can increase or lower the temperature when I want to. It was a very good experience.
Lorine, we are thrilled to hear that you had such a positive experience with each of our team members. Thank you for taking the time to submit a review.
Reviewed Dec. 1, 2014
They're on time and efficient. It was a good experience. I would recommend them.
Tiann,
Thank you for working with us!
Reviewed Nov. 30, 2014
I first heard about All Year Cooling and Heating online and they were a local place. I chose them because they were able to do the work quickly and they had a very comparable price. I have them for about two months now. Before the installation, our air conditioner was about twenty years old. It was expensive and not overly efficient. After the installation it's much cooler and my roof's not leaking. Their representatives were all very pleasant and very quick. They were very efficient and I appreciate all the work they did. I was expecting probably a four or five day lead time but they were out there the next day.
John,
We're glad that your new AC unit is running more efficiently!
Reviewed Nov. 30, 2014
I heard about All Year Cooling and Heating from a family member and went with them because of the price and customer service. We got it 2 weeks ago. The sales representatives from All Year were cool and very easy to deal with.
Toufic, we appreciate you taking the time to write a review!
Reviewed Nov. 29, 2014
I've had my unit from All Year for about a couple of weeks. We were recommended by a friend. The main reason why I chose them was because of the price and how quickly they would be able to get out here. The sales representatives have all been good. I've been able to email the owner and he and I go back and forth so it's easy. The installation team was fine. I had a very good experience with them.
David,
We're glad to hear your experience with our team has been positive. We look forward to working with you in the future!
Reviewed Nov. 28, 2014
I heard about All Year Cooling and Heating from a radio commercial. I chose them because of price - at first. I used them a couple of times. The second time was because they were just good at what they do. I had my unit 2 and a half years. My interaction with the sales representative has been great and the installation team has been good. They were really fast. The owner that I kept dealing with is excellent. Great service, fast and efficient. Also, great price.
Ron,
Great service and great prices are what we're all about. We look forward to working with you in the future!
Reviewed Nov. 27, 2014
We use All Year all the time. They're good and I like them. Everything went very smoothly and their turnaround time's always excellent.
Ty,
We're glad to be your AC service provider. Thank you for your continued business.
Reviewed Nov. 27, 2014
Overall experience with All Year was super duper excellent. They were very prompt and professional. They followed up and they did what they said they were going to do.
Steve,
Thanks- we look forward to working with you in the future.
Reviewed Nov. 26, 2014
I first heard about All Year online and chose them because of the reviews. I've had them for a month now. My previous unit is not working so we got a new one. Daily life is easier because we have aircon now. The sales representatives from All Year are good, very attentive and answer questions straight away. I was promised 3 years warranty because it is just usually for two years. I don't know if the sales representative already changed it and put it in writing. I asked them to send it to me that the warranty for service will be 3 years instead of 2. I haven't received anything in writing about it. The one I signed was 2 years and I don't know if they will do that 3 years. I just need a written confirmation that the warranty will be 3 years. Aside from that, everything's fine. The installation team was good too.
Thank you for taking the time to submit a review, Naomi! I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Nov. 25, 2014
My experience with All Year Cooling and Heating was fantastic. It's nice to have somebody out there that can take care of you anytime in Florida. I found them on the internet when my AC broke on a Saturday morning and I was looking for places that would be able to repair it. I bought my unit from All Year some time at the end of September, beginning of October. Interactions with the sales representatives at All Year were all favorable. Basically, they explained to me the different options that I had with purchasing a unit. Everything was very nice. The installation team arrived, more or less, at the time they said they would be there, were pretty quick in installing, picked up after themselves, and left everything like how they found it. It was very, very nice. And the unit was nice and cool; I have no complaints.
Maria,
Thank you for your business and we look forward to working with you in the future!
Reviewed Nov. 24, 2014
I chose All Year because of their price. Their sales reps were fine. They were warm and gave me that price when I called to get the 10% off and it was fine. The installation team was on time. They didn't make much noise. So they were good. They were very professional. I had a spectacular experience with All Year.
Jeffrey,
We're happy that you had a "spectacular" experience working with our team! We look forward to working with you in the future.
Reviewed Nov. 23, 2014
Overall experience with All Year Cooling & Heating was excellent. They were very good.
Laura,
Thank you for your business. We look forward to working with you in the future.
Reviewed Nov. 22, 2014
I chose All-Year because of the quick call-back time and they were very polite on the phone. Before its installation, it was a problem - with no air. Their sales rep offered a quick response, he offered me upgrades on things, on the warranty and the thermostat and the air filter. The installation guys were right on time, they were quick and they cleaned up good. All Year is a much better air conditioner than the one I had before. They did what they said they were gonna do. When I called other companies, they were supposed to give me quotes and nobody ever called me back. They came out and looked and nobody ever called me back. But the owner of All Year was in contact with me. Overall, excellent service.
Dawn,
We strive to provide all of our customers with excellent service. We're glad to have been of assistance!
Reviewed Nov. 21, 2014
The equipment is working well. The only thing that I don't like with the service is after I bought the equipment, they started giving me more options and stuff and insurance. I don't like that. I prefer to hear everything in advance. But other than that, the guys who installed the equipment were great. I've already recommended it to a friend, and I will do it again. It's good enough.
Thank you for your feedback, Pablo. We apologize for the difficulty you had with our services. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Nov. 20, 2014
The estimator gave me his estimate fairly quickly and it was an excellent price right away. The installers worked quickly and were very courteous. They were professional, very responsive even on the weekends, and they got the job done. The unit they installed is more efficient, our house feels better. I'd recommend All Year Cooling. They have a very clean record in the Better Business Bureau. I looked them up before deciding to go with them.
Alan,
We work hard to provide great service and great prices. We're happy that we could assist you!
Reviewed Nov. 19, 2014
I've had my unit from All Year for a month. I have from many other companies installed, but All Year Cooling is very professional and I like to comment very good things about them. They are wonderful and it is an excellent company. Once you get to know them, it is the one that you realize is reliable, trustworthy and most of all, professional.
Grace,
Thank you for your confidence in our team! We look forward to working with you again!
Reviewed Nov. 18, 2014
All Year Cooling & Heating did an amazing work for me before. I had good experience with them in the past and I was satisfied. The sales representative was good, nice and thorough and so were their installers. They are good and we've had an excellent experience with them. I’ve got a unit in my old house for at least 5 years.
Scott,
We're glad you chose to work with us again! Thank you for your continued business.
Reviewed Nov. 17, 2014
I found All Year Cooling & Heating from newspaper advertisements and purchased from them because of the price. I had them install our new unit about 30 days ago because my old one doesn't work much anymore. The sales representatives and installation team at All Year were very good.
Thanks for the kind review, Joe!
Reviewed Nov. 16, 2014
I'm very satisfied with my experience with All Year Cooling & Heating. They were very quick and their service was good.
Julie, thank you for the kind review!
Reviewed Nov. 15, 2014
I needed a new air conditioner so I went to compare prices. I looked up the number of one company, and somehow got All Year's number. It turns out that the price was right. I talked to the boss and everything else fell into place. The most important thing was the price and I used the old units as the price benchmark. The salesperson's was a little bit higher than I was expecting but the boss called me 30 minutes later and we had a nice chat. He agreed to my terms. We were on the same wavelength, so I decided to do business with him. The installation team was terrific. Not only were they good, they were better than good. They knew exactly what they were doing, did their job in an orderly manner and efficiently. They were clean, neat and much better than the guys that did the first air conditioner. It was an excellent experience.
Jerry,
Thank you for choosing to work with our team. We're glad your experience was excellent!
Reviewed Nov. 14, 2014
I searched online and found out that All Year Cooling was the best cooling system service. The sales representative was knowledgeable, that's the reason why I had them do the work. There was no problem with the installation team, everything worked fine. It’s a knowledgeable team and they know what they’re doing for the right price.
Thanks for the review, Seppo! We're happy to hear about your good experience.
Reviewed Nov. 13, 2014
I went with All Year because they gave me a very competitive price, and my brother said that they had great service. The heating unit I had previously was very good and strong, but I needed to replace it because it wasn't very energy-efficient. The installation team was amazing. They did an incredible job. It was a little longer than I thought it was going to be, but was worth the effort. The work that they did was ideal and the unit was perfectly installed. The owner is obviously very diligent and contacts people directly and I like that he's directly interacting with the consumers. I'm very satisfied. I would recommend them for sure.
Tal,
We're happy to hear that you've had a positive experience working with us. We look forward to working with you again in the future!
Reviewed Nov. 11, 2014
I was very satisfied with the service provided by All Year Cooling. They are a couple of blocks from my mom's house. It was too hot I thought it felt like dying so I had them install a cooling unit. I chose them because of their price. The sales representative was very nice and very attentive and the installation team was professional. They came in and did what they needed to do. They were very courteous with me and answered all my questions. I was very satisfied with their service. It cools quicker now.
We are so glad that everything worked out for you, Jacqueline. We appreciate you taking the time to write a review!
Reviewed Nov. 9, 2014
Our experience with All Year Cooling & Heating is good. The installation technicians were very, very professional.
We're so glad you are pleased with our work and technicians, Craig. We hope you use All Year Cooling for all your future air conditioning needs.
Reviewed Nov. 9, 2014
I came home from work at 5 pm and noticed it was 79 deg. I am very technical due to my line of work, I could not do the repair. It was dark and I had no parts. I checked Google and Bing for the most star rating. The only one that had 5 stars was All Year Cooling! I emailed them at 10 pm. They called back within 5 min. I told them what happened, they said they can send a tech out between 11 am and 3 pm. I said the problem with that is my mom was in ICU and I was time deprived. She said we will call you in the morning at 7:30 am. They called and bumped my appointment up to 8am.
At am, Bill the service tech who was one of the most experienced people I knew being that my dad also an a/c tech but is retired and the nicest down to earth person came and explained everything. He called his boss and we made a fantastic deal. I did not even flinch. They drove from Ft. Lauderdale to my home. They said 12 pm. The truck came down my block 11:59. Wow, the 2 installers Donald was a father and son team! Nice as they can be, very respectable and clean. Had the complete system with heat pump installed in a few hours.
I had the company call me to make sure ever thing was OK. I said yes they installed a UV system also and I got the 10-year contract also at a great price this is the best place and people that I have dealt with in Florida. I am so happy I called them and also recommend them to a coworker that also is going to have a complete system. Also I want to say thanks All Year Cooling for a great job. Great people and all that you done! P.S. the employees that came had nothing but good things to say about the company. They love the bosses and people they work with. That also means a lot. Thanks again All Year!
James,
We're so glad you're pleased with our work! Thanks for the great review.
Reviewed Nov. 1, 2014
I always had a great experience with All Year and that's why I keep calling them. Customer service is amazing and the workers are outstanding. They had a good service. I have no complaints.
Connie, thank you for the kind review!
Reviewed Oct. 30, 2014
I've been using All Year for a while now. This is my third air conditioner I purchased from them. I chose them because of the price and service. Everything's been very professional when dealing with their sales representatives. The installation team was very professional as well. All Year seem very responsive and very caring about their customers.
Ron, thank you for the kind review!
Reviewed Oct. 28, 2014
All Year Cooling & Heating was good. They did a good job. I’d recommend them.
Thank you for your review, Tom!
Reviewed Oct. 27, 2014
A month and a half ago, we decided to have a unit installed from All Year Cooling & Heating because my wife has allergies and it was quite a big part of our everyday life. The guys that installed the unit were very professional, helpful, and explained everything that they were doing. The whole process was very good. Now it feels completely refreshing when I walk through the front door. And my electric bill has already dropped $130. It's very nice to have someone from the company call me to make sure everything was still okay, if we're happy and if there were any issues. It was just very pleasant that I've already recommended it to two or three of my friends. They're excellent.
Brian,
Thank you for recommending us to your friends! We look forward to the opportunity to work with you again.
Reviewed Oct. 26, 2014
I chose All Year primarily because of the claim of excellent service. We just had an older unit replaced, and the new unit was more efficient. Before having the unit installed, it was awful and really bad. It's 100 degrees out here in Florida. The sales rep came out, gave us an estimate. He was excellent, gave me all the information that I needed but did not push in any way and just waited to hear from me. The installation team was excellent as well. They came, did the job, and they did it quickly, efficiently, and then they cleaned up afterwards. Also, they conducted an inspection and when it was about ready to be done, they sent a supervisor out to make sure that everything was gonna be fine just prior to inspection, which was the day of the inspection. He came out first, looked at everything, saw everything was fine, and the inspection was done an hour later. So they were very efficient and very thorough.
Thank you for taking the time to write a review, Nora! We're glad that you chose us for your AC unit install and hope the unit is continuing to run smoothly.
Reviewed Oct. 25, 2014
Our experience with All Year was good. They had put in air conditioners previously. The first unit they put in, I've had for about three years, the second unit I've had for about a year, and the last one they put in I've had for about a month. My interaction with the sales representative was fine. No problems at all. The installation team was really good and efficient. They got it done and did it the right way. It was a very good experience.
We're happy to hear about your good experience, Carlos. Thank you for the review!
Reviewed Oct. 24, 2014
I found out about All Year Cooling & Heating through emails I received. I went with them because of the overall experience I had with them. I liked what they had to say. I had a good experience with them on the phone and a good experience when they came in. Before the unit was installed it was an inconvenience because we had a smaller unit and it hasn’t given us the right throughput. I’ve had our unit from All Year for about a month. Since then I have better sleep, more refreshed in the morning – good benefits.
Overall, they provided me with good service. I felt I could trust their people and I was happy to talk with the owner of the company when he was working with me, so that was very useful as well. It wasn’t just a representative; it was him speaking to me and helping me on my case. We came out to win-win. All Year is a great provider for air conditioning needs. They’re committed, on time, and they’re bringing good people to do the work. I would recommend it to a friend.
Edgar, we are thrilled to hear that you had such a positive experience with each of our team members. Thank you for the review!
Reviewed Oct. 22, 2014
All Year Cooling is great. A few years ago, I shopped around for an AC on my townhouse and they had the best price so I used them. When I bought my new house, I just called them. I had the first unit for four years and I got another two months ago. The sales representative, Kelly, was good and knowledgeable. The installers were friendly, nice people, professional and honest. They're a good company to deal with. They made it real easy. What they said they were going to do, they did and they did it when they said.
Jared, thank you for the kind review!
Reviewed Oct. 21, 2014
My Experience with All Year Cooling was good. But I am in trouble because I can't fix everything well. If everything doesn't function well, I call and until now I did not receive any contact. I've been waiting for one week.
I’m sorry to hear about the difficulty you experienced. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Oct. 20, 2014
I've had my unit from All Year Cooling and Heating for less than a month. Before having the unit installed, all it did was cause me stress, worry about people not having air conditioning. It’s a rental property. The sales representatives did an excellent job of trying to make sure we were satisfied. I was actually surprised because they did the whole install. It took them over a week to call me, to bill me for the whole situation, so it was good. The managers would call and make sure I was happy. But the last thing they did was come here to bill me. That’s what took the longest - for them to charge me. Since having my unit installed, my tenants don’t call me anymore to tell me that their air conditioning isn’t working. I was very satisfied with the service that they provided to me. They are professionals that get the job done.
Thanks for the kind review, Rey!
Reviewed Oct. 19, 2014
I had a great experience with All Year. Financing was good. I don't have to put any money out of my pocket, it was always a great option for me. The service was quick. They did a neat job. I was really happy with the air condition. I recommend All Year Cooling.
Thanks so much for the review! We're so glad you're happy with our services.
Reviewed Oct. 18, 2014
Everything with All Year was good, no complaints. I needed the installation on the same day and they accommodate me with the installation. I’d recommend them.
Dieter, thank you for the review!
Reviewed Oct. 17, 2014
We went almost a week without A/C before we made the decision of who should put the A/C unit in and it was tough, it was hot, it was sticky. I had four different companies come out and give me estimates and there were only two that really cared about having my business and they were the best but we ended up choosing All Year Cooling. They installed the unit less than a month ago. I love these guys. They knew exactly what they were doing. My friend that referred me to them said the exact same thing. He said, “You’re not going to worry about this at all. The people will get there and you’re going to be impressed.” And he was absolutely correct.
The gentleman who came by the house was very personable. I think he was the owner. He looked at everything, measured everything, asked me a lot of questions, came up with a unit that had a much higher SEER rating than any of the other companies were even thinking about giving me. He knew all the discounts, state and federal. Later on he suggested taking out the warranty for labor and it gives me a good feeling knowing that in nine months I'll be on a fixed income, I'll be retired, and I won't have a problem with the air conditioner simply because if something happens to it I'm covered in both parts and labor. They also suggested that I get the ultraviolet, the blue light. When they took out my old unit they found a little bit of mold up there where the unit met the ceiling, so I think that was a good thing that I do have that and that will knock down anything, carcinogens or whatever may be living in my ducts.
I'd recommend All Year. In fact I already spoke with two people that are looking for air and I told them about how I was treated and how good the company was.
We're happy to hear that you had a great experience with our company, Fred! Thank you for taking the time to write a review.
Reviewed Oct. 15, 2014
Everything was fine with All Year Cooling. I've never bought an air conditioner before so I had nothing to compare it to. All those people were very nice to me. The salesperson especially was very good. I highly recommend him. In fact, I gave a couple of recommendations. I'm satisfied with them.
We're glad you had such a positive experience with our team! Thank you for your kind review, Robert.
Reviewed Oct. 14, 2014
I had a Trane before. I put one in 20 years ago but just had a new one put in by All Year Cooling. This was done two weeks ago. It’s alright so far. Everything is working. I ain't got no problem. Had a good experience with them.
Leroy, thank you for the kind review!
Reviewed Oct. 13, 2014
My overall experience with All Year was fine.
Thank you for the review, William!
Reviewed Oct. 12, 2014
All Year was great. Everything was fine. They took care of what they said they were gonna do and everything seems to be working properly and everything else. They followed up with me and everything, hopefully everything will run smooth. I recommend them highly.
We're happy to hear about your great experience with us, David!
Reviewed Oct. 11, 2014
I had no problem with them. I just didn't like the fact that after they did the installation, I kept getting phone calls about this blue light / UV light and then with the warranty which should have been upfront prior to the warranty being added at the back. Instead of letting me know in advance they call me after the system was installed to tell me it's at a certain price and they only offered it to me for a certain amount of time. Didn't give me enough time to get the warranty on the system. I did not like that.
Thank you for your feedback, Cecilia. I’m sorry to hear about your experience with our company. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Oct. 9, 2014
This is the second air conditioner I’ve had put in with All Year as I own a couple of properties. They're very efficient putting the units in but I had three or four different visits after that. They had to go out and fill up the Freon so I had a little difficulty, but I'm glad that they found the problem and they were very cooperative the whole time.
Jim, we're happy to hear everything worked out for you! Thank you for taking the time to submit a review.
Reviewed Oct. 7, 2014
I was searching prices of air conditioners and I checked it online from the Better Business Bureau. There were other places that had a little bit lower prices but I decided to go with All Year. They had my unit installed September 4th. The sales representative that I talked to just explained the different types of air conditioners they sell and I was satisfied with what he was telling me. The installation team did a good job putting it in because they inspected it first. So that was good and I would recommend them.
George, thank you for the kind review!
Reviewed Oct. 4, 2014
The guys that did the work were really, really nice. They helped us move couches and things they didn't have to do when they were working. They put everything back and they cleaned up. The electricians were very efficient. I have a friend who is an electrical engineer. We sat there and watched those two guys do all the wiring and he says it's unbelievable. They know exactly what they're doing. Could not be happier.
We're so glad you're pleased with our work, Don! Thanks for the great review!
Reviewed Sept. 28, 2014
All Year was good. I didn't have any issues. They were quick, clean and have really good prices.
Michelle,
We're glad you had a good experience with us! Thanks for the review.
Reviewed Sept. 25, 2014
I was looking to replace a new unit so I called several local vendors and All Year Cooling was the one that responded fairly quickly. The job they did was for a rental that I have and it's been about a month and a half since the unit got replaced. Most of my interactions with the reps were through the phone and it was very positive, extremely helpful, and they were looking to meet my needs as far as a landlord having to replace a unit. They were very accommodating. So far there's been no complaints and everything seems to be working as planned so overall, All Year was very pleasant and I had a very good experience.
Thank you for the kind review, Oliver! We're thrilled to hear you had a great experience with our team.
Reviewed Sept. 24, 2014
My experience was fantastic. I've actually given their name to other folks like my neighbor.
Thanks so much for spreading the word. We really appreciate it!
Reviewed Sept. 19, 2014
I bought a unit from All Year Cooling and Heating about six years ago for my other house. Back then, I needed an AC unit, so I was doing a little research as far as who had the best bang for the buck. They gave me the best deal back so that's why I called them this time. Everybody, from the sales team all the way down to the guys who came out here were professional. Within a week of calling, we had the new unit in and everything was running. It wasn't back and forth, more problems or issues. It's a one-thing deal. You call them, they come out, they tell you what you need, you go for it, and they install it. I really was pleased with them.
Thanks for the kind review, Ian!
Reviewed Sept. 18, 2014
It was a very good service provided by All Year. I was working on a second quote when I spoke to Tom, the owner, and I decided not to look for any more quotes because he gave me a real good deal. They installed it about a month and a half ago. I was here all day so I was out there a couple of times while they were installing and it went well. They had to extend the concrete slab because it wasn't big enough. They came and did it a few days later and never came back to take off the frame. So I had to take it off myself. That's maybe something that should be taken into account, inform the customer that you're not going to take it out and they have to take it out themselves. It was no big deal because I'm handy so I pulled it out myself but some people probably cannot even do something that simple. Since then, I haven't had to worry anymore about the unit breaking down and having to call a technician.
Thanks for the kind review, Jesus!
Reviewed Sept. 17, 2014
Everything went fine. I'd recommend All Year Cooling.
Beverly, thanks for the kind review!
Reviewed Sept. 16, 2014
Overall experience with All Year Cooling was satisfactory. I thought they did good work but I never got my gift card. I was supposed to get a Walmart gift card or $50. That was the incentive that they gave me. Nevertheless, I would recommend them to a friend.
Michael, thank you for your feedback. We apologize that the level of service you received didn't meet your expectations. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed Sept. 15, 2014
I got a reference to All Year Cooling and Heating from one of my colleagues at the office. I have had my unit for about two and a half months now. In Florida the heating doesn't pose a problem but the cooling with the old system was difficult because it was already very old and it wasn't the one that I purchased. It was somebody who obviously got it before I moved in. So it just came to a point where it was obsolete. It was time to change.
The All Year sales representative was very courteous, very prompt, very efficient and they're very much on top of their work. I would've liked to have had a little more input in the beginning when they first came and decided that this is what they're going to quote for me. I wasn't decided on that particular model and so I was taken aback a little bit and I decided not to move on it for a while. I actually got other quotes in between and then I decided to ask them to quote the model I chose and they gave me that quote. I was fairly happy with it and then we just went forward from there.
The installation team was perfect. They were absolutely wonderful. The only thing that wasn't nice to me was afterwards I got a call from their salesperson who wanted me to get extended warranty and he put kind of a heavy pressure on me to make a decision and I asked him to send me what goes with the warranty and he wouldn't send it to me. He just wanted my credit card number and I said 'No, I'm not giving you my credit card number before I know what I'm buying.' Overall, they're a very, very good company but I thought that pushing the warranty and not providing the information - I mean nobody buys things unless they know what they're paying for. That was the only negative. Otherwise, I would recommend them again to anybody.
Thank you for taking the time to write a review, Alice! We're glad you chose us for your AC installation.
Reviewed Sept. 14, 2014
Price was the main reason I chose All Year Cooling & Heating. The unit installed is working much better, so it's reliable. We live in Florida that's why the unit is important. It's so difficult without it.
Manny, thank you for the review!
Reviewed Sept. 13, 2014
I am a huge fan of All Year Cooling. I recently had to install both the unit (on my roof) and Air Handler. They were extremely fair in price and due to the Air Handler being a pancake unit, they did an outstanding job without having to compromise my ceiling. The technicians took their time and were extremely helpful when any questions that arose. Their knowledge was most reassuring as it was my first experience replacing an Air Handler. Thanks so much for not only the installations but restoring my faith in Honesty and Integrity in a business.
We're so happy you were satisfied with your experience with our team! We hope you continue to use All Year Cooling in your future A/C needs.
Reviewed Sept. 13, 2014
I chose All Year because of the price. Interacting with their reps was very nice, very forthcoming with the information, good price - everything was laid upfront. The ones who installed the unit were very professional and very nice too. It was very good and we’re very satisfied.
Thanks so much for your feedback. We're so glad you're satisfied with your experience with us. If you have any future A/C needs, we hope you choose us!
Reviewed Sept. 12, 2014
Our experience with All Year Cooling has been great. I got a chance to talk to Mr. Smith himself, the owner, and it was a pretty good experience. Their installation team did a very good job. I would definitely recommend them to a friend.
Thank you for the kind review, Ladarius!
Reviewed Sept. 11, 2014
It was a pleasurable experience with All Year. They put in an air conditioning unit, gave me a fair price, and so far no complaints. The two technicians were very good. I very rarely ever give a 5 out of 5, because everybody always has room to improve, but you guys are almost right at the top of the game.
Loren, we're happy to hear about your positive experience with our team. Thank you for the review!
Reviewed Sept. 10, 2014
I had 10 years air conditioner from All Year and then I got a new one about a week ago. The company took care of it very well. Every time I called, everybody is efficient, so I can’t say anything bad about it. Everything’s positive. I’m totally satisfied, so I would recommend it.
We're happy to hear about your positive experience with our team! Thank you for the review, Hanes.
Reviewed Sept. 9, 2014
I Googled All Year Cooling & Heating online and went by the ratings, saw that they have some good ratings, so I decided to hire them. The unit that I got from them, I've now had for 3 months. I had a really old AC before this one. When I ordered, the sales representatives that I talked to were really nice and helpful, knowledgeable, experienced, and in terms of calling back, they're really on time. When they promise to call back, they'll call back and tell you what's going on and follow up with you.
When the installation team showed up, they called me and told me the old unit is all that's to be replaced. They provided a great customer service. It's really hard to find such customer service in South Florida. They were giving me the right prices, offered me financing option for my AC and I just did the application and everything else over the phone. I didn't have to come to their office. It was unbelievable. Great company and knowledgeable people, and overall they're offering great product.
Teymur, thank you for taking the time to write a review! We're glad to hear about your positive experience with the team.
Reviewed Sept. 8, 2014
I was somewhat leery about going with All Year because of their price. One charged me $4,500 and they came in at $2,800. I'm like, "What are they doing - selling me a bunch of junk?" But I did a bunch of research and decided to go with them and I'm very happy. It was a great experience. They came in, took out the old stuff, put the new stuff in 3 hours and cleaned up after themselves. Their price was substantially lower than everybody else's and they put in a good product.
Ramon, thank you for the kind review!
Reviewed Sept. 6, 2014
I love the company, they did a real good job, and I'm very pleased with it. My experience with them was fantastic. The owner actually took the time out of his day to give me a call and check with me.
James, thank you for the kind review!
Reviewed Sept. 5, 2014
You don’t live in Miami without your AC going. My AC repairman is retiring and he doesn't do installations anymore. So he came and diagnosed my problem and recommended All Year Cooling & Heating highly to me. Overall, the company has been wonderful. The sales representatives were nice on the phone. It all starts with the people that have come to put it in. They were awesome. There were three of them; they were good and worked well together. They had a couple of glitches in the road and they solved all their problems timely. I was very impressed. It was a weekend, I believe, and the company sent them out right away.
Elaine, thank you for the kind review!
Reviewed Sept. 4, 2014
I chose them because when I compared prices, they had the lowest price, had a high rating on the internet and the guy that came to look at my house was very knowledgeable. I purchased two units from them - one was two months ago in Coral Springs and another for my house 3 weeks ago. They were good and the experience was terrific. I've recommended them to friends.
Thanks for the kind review, John!
Reviewed Sept. 3, 2014
I've been dealing with All Year for 30 years and I have my two houses, a condo and a house, installed with All Year. The installation team who came had an issue about the filter and the grill, so they called me up and said it was ready, and they called back and called somebody else, and then they got it figured out. Everything went pretty smoothly. It was a nice experience.
We're glad you chose us for your AC installation, Joan! Thank you for your review.
Reviewed Sept. 2, 2014
All Year Cooling & Heating put in the unit on the 15th of last month. My old unit had broken down and I had two people look at it and they told me to get a new one. The sales rep explained to me what needed to be done. Installers answered any questions I had and were great. I asked them to change the breaker on the AC. They couldn’t do it on the same day so they had to reschedule but I couldn't do it during the day because I’m working and they adjusted to my schedule. It was a good experience. When I called about a price about something, they lowered it. Overall, I was very satisfied.
Prunelle, thank you for the kind review!
Reviewed Sept. 1, 2014
I found out about All Year Cooling & Heating on the Internet. I happened to put in what size of air conditioner I wanted in Google and something came up that sent me 5 recommendations. All Year was the nicest, fastest and easiest to work with. The All Year sales rep that I spoke to, Corey, was very, very nice. He explained everything. It was just a pleasure to work with their people. I’ve recommended them to others already.
Thanks for the kind review, Bonnie!
Reviewed Aug. 30, 2014
I have had my unit from All Year about a month now. The sales rep was really good, followed through. I was very pleased with the way they handled everything, no problems, smooth as silk. I would recommend them.
Thanks for the kind review, Nicholas!
Reviewed Aug. 28, 2014
I heard about All Year Cooling & Heating from my neighbor. I live in Florida, so heat and air really affects my lifestyle. I chose All Year because they were very prompt, courteous and professional -- from the sales rep down to the installation team. The installers were clean, precise, and very efficient. They kept on track. They were excellent.
Thanks for the kind review, Lon!
Reviewed Aug. 25, 2014
I've had nothing but good luck with All Year. I've been with them for many years. When I worked down in Pompano, I did business with them in my job and I carried it on to my home. I got the unit about two weeks ago for a piece of rental property that I have. They were very business-like and conducted in a very business attitude. I'm completely happy with the service they offer and the way they conduct themselves.
Dane, thank you for sharing your experience with us. We're so glad you've continued to use our services throughout the years.
Reviewed Aug. 2, 2014
I got my unit from All Year on July 5th. They came over July 4th, which I thought was very nice, since it was a holiday, and they had installed on Saturday, July 5th. The sales representative was very nice and knowledgeable. The installation team told me what time they'd be and they were and what time they'd leave and they did. Anybody that I'd call back for any reason got back to me quickly, was helpful and courteous. It was a good experience. I know that I could count on the air conditioning to be on all the time. It's a very good unit. All Year Cooling & Heating is a reputable company and they kept their word.
Thanks for sharing your experience, Arlene. We're so glad you had a pleasant experience with us.
Reviewed July 30, 2014
We're happy with the unit installed by All Year so far. It was through our daughter that we had heard about them. My husband liked the way they did the AC. It took a long time to install because it's the whole unit, in and out but the installation team did a good job. I have to learn to adjust thermostat because I need to read it and sometimes I don't know how it works. It seems to be a good thermostat. If you feel uncomfortable or warm, then you check the temperature in the thermostat and adjust it. There was one thing. They were trying to sell us a warranty but I didn't buy that one. We just bought the filter.
May, thank you for the review!
Reviewed July 29, 2014
I chose them because of the way they presented themselves. They were very professional, courteous, very informative, and overall, calling through other places, were able to help me explain in detail what I needed throughout the whole process to take care of my problem. Installation was excellent. I cannot say anything less. They were very knowledgeable.
I had two orders with them - installed a new unit about a month and a half ago and they repaired another in my apartment that was giving me a lot of problems so they repaired the coils and everything. With their performance and everything on the two jobs, they were very, very good and they called me back. I would recommend them to anybody, which I have already.
Jorge, thank you for the kind review!
Reviewed July 28, 2014
We've known about All Year for years as our son used to play ball with their kids years ago so we know they've been around. We've lived here 35 years. We chose them because we just knew they were reputable. The representative explained things to us and there were no problems at all with the installation team. They were very efficient, seemed to know what they were doing and got the job done. They did have to stay late a few nights but that's because my husband said, "Go ahead and finish it up."
Thank you for the kind review, Janice!
Reviewed July 26, 2014
The sales representative seemed to know more about what he was doing, did not run the expected tests. There's a document that he did not do. But other than that, he seemed like a nice guy. Well, here's the fun part. They didn't pass code and three weeks later, it still doesn't. And they still haven't fixed it yet. The people doing the installation barely spoke English and were on their phones the entire installation. But the unit itself looks nice and I can't say that the installation was bad, but it did fail code five ways.
Am I mad at them? No, the unit seems to work okay. But the experience with the people so far, would I recommend their people? Probably not. And they showed up in a van that was all smashed up; that looked disturbing. The drains failed in two places, it wasn't mounted correctly outside, and I'm still waiting for all of that to get fixed. I don't mean to be negative about them. I think the unit was mounted well, but the inside part is the scary part. That's the part where they can really do damage. There were two things that did not pass code when they started.
Reviewed July 25, 2014
I went online and looked for AC companies so that I could get quotes and All Year was one of the companies that came up. I'm currently unemployed and my husband is self-employed so we had limited income. The gentleman came out and gave me the quote. The financing was very attractive plus they were the lowest bid. So I talked it over with my husband and we called and they were nice. They followed up quickly and offered me other services, but I took whatever services I could afford and they followed up with an email.
The installation went okay. It’s been 2-3 weeks ago. They came in and got right to work. Before installing the new unit, with all the rain and everything, it’s very humid and it was hard to get anything done. It just made me lethargic. Now I feel more comfortable. I know that with a new unit, it should be okay for a while and the settings are nice. We set it in a certain temperature and it's good to know that the air is being cleaned with the UV light installed in the system. It was an excellent experience and it turned out to be great.
Evelyn, thanks for the kind review!
Reviewed July 24, 2014
I had no problems with All Year. The guys have answered the phone pretty quickly and sent someone out and it has been great. It was fast, easy and painless.
Thanks for the review, Xavier!
Reviewed July 22, 2014
I had All Year Cooling & Heating install the unit about three weeks ago as they had done work for me in the past and also because of the price of the product. There was a leak and I was concerned about leaving for a vacation with the leaking unit. Someone came out, took a look at the product and gave me what they thought we could do. There were two options: One was to replace the draining pan, and the other was to replace the whole unit. I made my decision and let them do their thing. There were three guys and they were all really nice. I've recommended All Year to somebody since then.
Jason, thanks for the kind review!
Reviewed July 21, 2014
Yesterday our a/c went out, and today I got a referral from a friend for All Year Cooling. Calling them was the best decision I have ever made in a long time. Since most of us depend on reviews to choose contractors, I feel that by writing this review I will be able to help others. I must say I was very impressed with the service received by Service Technician Mr. Steve **. He explained what he was doing and was done in a good time. And most importantly, the price was right. No gimmicks, no up-selling. I would recommend this company 100% to anyone who is considering getting work done on their air conditioning system. From now on I will be calling All Year Cooling for my a/c servicing needs.
We're glad you had such a great experience with our team, Lafuntain! Thank you for taking the time to write your review.
Reviewed July 21, 2014
We had our A/C unit installed by All Year Cooling and Heating 4-5 weeks ago. They weren't the only company we looked at but ended up choosing to go with them -- Price had something to do with it but also the knowledge of the unit actually being put in versus what others (we did 4 or 5 companies) were giving us as information didn't seem to be quite as correct. Corey, their sales rep, was great. I had no problems whatsoever.
I was not there the day of the installation. My wife did take care of that and she said they were very professional. They took care of everything. They took care of all their things, cleaned up. Everything went fine. I was very happy with it. It's nice to have an air conditioner and thus far there haven’t been any major problems. Everything's working good.
George, thank you for the review! We're happy to hear about your good experience with our team.
Reviewed July 20, 2014
My experience with All Year Cooling & Heating was excellent. They put two systems in my house last year and I just bought another property and I used them to put a system in that property. I'd recommend them.
Thanks for the review, Paul!
Reviewed July 19, 2014
Everything went very smooth with All Year. They were very polite and very professional. They always answer the phone. They always answered any questions that I had and I had a ton of questions. The installation team was punctual and professional. They did an amazing job. My husband's a handyman so he knows about those stuff. My aunt who lives in the property is very satisfied since having All Year. I'm very pleased with the services. I'm very pleased with the professionalism, with the installation. It was a very smooth transaction - payment over the phone with the credit card was very smooth. They charge exactly what they said.
We're happy to hear about your great experience with our team, Yliana! Thank you for taking the time to write a review.
Reviewed July 18, 2014
I have two units in my home and one went out, so I had been doing my research on that. I was searching all over the internet and had been priced by a bunch of people. All Year Cooling & Heating didn't convince me I didn't need something. They told me, "This is what you want." I told them I did all my homework and this is what I'm looking to do. They didn't beat around the bush. They just told me honestly where I needed to be, and it was a good experience.
They were there when they said they would be. The guys worked really hard. It was pouring down rain and they just put it all together. They did great work and they cleaned up after themselves. I'm really happy. I got a follow-up call to see how I felt about everything. They told me if I had any questions to call them anytime and they'd take care of it for me. They were very nice.
My house is getting cooler, but I've also been doing a lot of other renovations, so I don't know which ones are more effective but I definitely know I'm better off.
We're glad everything worked out nicely, Sean! Thank you for taking the time to write a review.
Reviewed July 17, 2014
All Year Cooling and Heating had lots of good recommendations and a good record that I could see on the internet and there's a Better Business Bureau report on there so I had them come by to see what I thought. My wife was there for the installation. I had talked to her a bunch of times when they were there. They did a very, very good job, a high quality job for what they were there to do. They seemed to her they were there on a mission. The air conditioning is cooler. In a way I was thinking that it would run less often but that doesn't seem to be the case. We'll see when the bill comes if there's a difference there - there should be.
Steve, thank you for the review!
Reviewed July 16, 2014
We had a fantastic experience with All Year. My brother-in-law had an installation done by them and he referred us to them. We had them come out along with a couple of companies and we got quotes from several companies. All Year came back with the best price and also we were the happiest with the person that they sent out to give us the quote. W'e've got dual unit so we have one unit for the bedroom at the house and a larger unit for the living room, dining room, kitchen and family room.
It had a little bit of an impact, not really significant since we had the other air conditioner for night and we had ceiling fans in the rest of the house to keep us cool. But now easier to use the rest of the house. We don't have to rely on the ceiling fans as much. We had a strange experience because it turned out that our second air condition unit was actually tied to the first unit and so when they replaced the first unit, it actually caused the second unit to start failing but All Year Cooling came out and looked at the problem and fixed it for us with no additional charge.
We are so glad that everything worked out for you, Mike. We appreciate you taking the time to write a review.
Reviewed July 14, 2014
I'm having trouble getting a filter for my new unit. And I called them twice and told them about it. They said I could get the filter at Lowe's, so I went, but Lowe's said they don't carry that filter in stock and I had to special order it. Now the filter is not coming for two to three weeks. It's really been a hassle with this AC and the filter. The other AC that I purchased with them I had no problem getting the filter; I just went to Home Depot and got the filter. I've been calling, going to Lowe's, Home Depot, and it's been such a hassle.
The unit is only a month old and I still don't have a filter. I wish they had told me that it was going to be a problem. Otherwise, the sales rep and the installation team were very nice. They were very professional, they didn't make a big mess, they did what they had to do, and they left. Also, I thought it was very nice the way the owner gave me the financing that I wanted. All Year has my first AC unit and I felt if I'm gonna service and maintain them, it's easier if I have two units by the same people. And I was happy with the second unit. I didn't have this aggravation with the filter.
Also the reason I chose them for this second time, I did have a problem with the first unit, and they came and they corrected it and sent whatever parts to the manufacturer with no problem at all and no charge to me, so I thought that was important. Before having our AC unit installed, you could imagine Miami Florida was very uncomfortable. But I had the two units, so I slept downstairs. The old one is going on its second or third year, and the new one has only been like a month. So now there's better room temperature.
The only problem I have is the aggravation I'm having from not being able to get a filter; that seems to be a big deal. I never thought it could be so hard to get a filter, which concerns me because with a clean filter, your unit lasts longer. There's a lot of positive things about them. They come and service the unit, they're very pleasant and they do what they have to do. I would definitely recommend them.
Sharlene, thank you for taking the time to write a review. I'm sorry to hear about the difficulty you had experienced. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed July 11, 2014
The other ones are a little more pricey so I went with All Year. The sales representative I dealt with was fine. I spoke to him over the phone. The installation team that took care of my 20 year old unit was good; they were friendly.
James, thank you for the review!
Reviewed July 2, 2014
There are two jobs I did with All Year Cooling. I did one three summers ago. Then I bought another unit from them for my second home and they just did it last month. Their sales rep was very good and professional. He was very open to my suggestions. Their installation did an excellent, excellent, excellent work. Since I had All Year my bill went down a lot. My experience with them is very pain-free. They were very professional and very informative.
Thank you for the kind review, Shamie!
Reviewed June 30, 2014
All Year has been great and their service was excellent. Everything was performed quite into the estimate regarding the deadlines and the installation. The technicians who came here to do the services were of high quality and very experienced. I'm very satisfied with the air condition unit. I would recommend All Year.
Thanks for the kind review, Gerson!
Reviewed June 29, 2014
All Year cooling company did an awesome job at my house!!! I'll recommend this company 100% to everyone! Excellent customer service!!! And the technicians did a great job!!! Wonderful Company!
Fabiola, thank you for the kind review!
Reviewed June 28, 2014
All Year Cooling was very thorough in their assessment of the problem. They were very fair in the way they quoted for the repair works and the overall workmanship was great. I was very pleased with the whole thing. I had a look at a number of companies in my area and All Year Cooling was by far the best.
Dee, thank you for the kind review!
Reviewed June 26, 2014
My son and his girlfriend use the All Year Cooling and Heating system. They told me they were happy with theirs, so I called All Year's service. The old system that I had was 13 years old so I knew it was time to buy another one and it will be tough to do without it. I chose All Year, number one, because of the price. It helped me save $4000. I've had my system for about a month now.
The sales representative at All Year have been very nice and I haven't had any problem whatsoever. They were pretty knowledgeable more than me. The installation team did fine and were courteous and did clean up after themselves. I had two units installed on the same day. There was no problem so I don't have anything to complain about. Everything went along smoothly. It's working fine and I'm happy with it. I would definitely recommend them.
We're happy to hear about your good experience, Shirley! Thanks for the kind review.
Reviewed June 25, 2014
I had a great experience with All Year. My wife was sick and it was very hot. She got off the bed and the guy came over at 10 o'clock at night and fixed it. He had to go through the attic and he finished until midnight. I don't think anybody else would do that. It was excellent. I'd recommend them to a friend.
Jay, thank you for the kind review!
Reviewed June 23, 2014
The experience with All Year so far is good. It’s still not completed. I had looked them up online for Trane air conditioning companies because I wanted a Trane. I requested them to contact me and they contacted me right away. And they were here within 24 hours. They actually gave me an estimate within 24 hours online with approximately what I wanted. And then after that, I had several estimates. And for what I wanted, they gave me the best price and the best service because they were quick on everything.
Whenever I had a question, I emailed them and they emailed back. It’s been less than a month. The sales reps were very good, very adequate, professional, and very helpful and the installers were okay. They did their job and off they went. I just want them to hurry up and finish the process but the permit hasn’t been finalized and that’s what I’m waiting for. Monday, they should come and that should be finalized.
Lety, we're glad you chose us for your AC installation! Thank you for taking the time to write a review.
Reviewed June 21, 2014
A neighbor of mine told me about All Year Cooling and Heating and we decided to have them because of their price. The sales representative was pleasant. I just had a phone conversation with him and he followed up the same day and we got a site visit the following day. The installation team was in and out pretty quickly. Everything was fine.
The only thing negative maybe is just that they didn't really inform me as to what they were doing. They just did it. They did clean up but they didn't really engage much and they didn't tell me if there was a point person or anything like that. It's been four weeks since they've installed our unit. When we didn't have the unit, it was really, really hot and we couldn't work from home and I do work from home. It was a huge improvement. Overall, good price, fast service, good followup.
Jim,
If you ever have any questions you can contact our owner, Tommy Smith, directly at 954-773-8619. Thank you for your feedback.
Reviewed June 20, 2014
I did have an air unit before I had All Year installed, but my girls are going off the wall because it was not an efficient unit. It was a much older unit, almost 14 years old, and was constantly going on and off, so I knew I had to replace it. Then, I heard about All Year Cooling and Heating on the radio station that they advertise on. I was very much inclined to go with them because I read about their excellent record for over four years and their financing package was attractive. The salesman that they sent up, Kelly **, presented himself very good and didn’t try to oversell the company or oversell me with the unit that I didn’t need. He was very good in appearance, very neat and clean person. I was satisfied with his presentation.
The three fellows in the team that came to install the unit were right on time. They knew exactly what they needed to do-- came in and saw the circuit breaker and turned it up so there would be no problems, checked that it was big enough to handle the unit, and then went about their ways. They were very pleasant and any questions that I had or concerns, they answered. They were very neat in what they did when they left here. Outside, it was immaculate. The unit they put in was a Ruud. It was a very excellent unit. Instead of having to have this thing at around 72 or lower, we can set this at 75 to 77 and the house stays cool. It was put in on June 8, so it’s just about a little over a week.
So, the whole experience with their installation and their sales staff has been excellent. They had called me back about buying an extended warranty. They explained everything that would help me but unfortunately, it was a little bit too much financially for me to pay at that time. But again, there was no hard sell. They said “Thank you. If you ever need us to pick it up, give us a call.” I didn’t make a bad decision. They were excellent to deal with.
We're glad you had such a great experience, Joseph! Thank you for taking the time to write a review.
Reviewed June 18, 2014
I love All Year. I simply love it. My husband was here for the installation of the product, the setting up, the programming of the digital. I just came home to enjoying the cool air. Ever since I've been home, I just simply love the AC. It's quiet. It goes on and off and I don't even know it. I just feel it and it feels good. I'm happy with the way the house feels.
Rose, thank you for the kind review!
Reviewed June 17, 2014
Thanks for the professional treatment in replacing my sister's AC system. The estimator came next day and installation was done by the weekend. You are the most honest and efficient AC company I have ever dealt with. I won't be going anywhere else in the future.
Richard, thank you for your kind review!
Reviewed June 17, 2014
All Year Cooling & Heating was willing to work with me as far as finances were concerned. I had a unit, but it was pretty much on its last leg so I had them install a new unit and the difference was night and day. The guy came out to basically give me an estimate and he was very knowledgeable of the product and what I needed and how long it would take and the whole gamut. He was very nice and we were able to work out a finance deal and I was pleased with everything that happened.
It took them about three hours to install it. They could have gotten it quicker, but it wasn't their fault. It was a platform that the unit had to sit on and they didn't have that so they had to go back to another city to purchase one. But the installation was great. They were very knowledgeable. They knew what they were doing once they got it, everything was fine. They took my old unit with them. They were very cooperative and they did a great job. The unit is working excellent. As a matter of fact, I have to keep turning it down. It gets so cold in here. But I'm waiting for one thing and it's to see what the utility is going to be like. As far as everything else goes, everything went great. They were outstanding.
Thank you for the kind review, Eugene!
Reviewed June 13, 2014
Two years ago, I stayed in my other house. I replaced my AC unit and did it with All Year Cooling, the same company. So I decided to do it again because the service last time was great. Everything with All Year was good. The sales reps was knowledgeable was friendly. When the installation team came to install the unit, they explained everything. They did everything right on time. So the only thing that they didn't do was they installed the UV light but they didn't hook it up. So I had to call All Year Cooling again and they sent another technician to hook it up. But before they left, they did clean everything.
Another thing that I can complain is the day that they did the duct cleaning, they left one of the duct things that they say you cannot lose. So after a day, it fell to the ground and it damaged one of my laminate wood. But the rest, everything's fine. I was happy with the service and everything. The reason I changed that unit is because I bought a house and the AC unit was kind of off and I told the technician to do the coil cleaning and he recommended me to replace it because they got to put some Freon. The unit was looking for Freon. So he recommended to do it but I just did it right away. I just moved into the house when I did it.
Now, everything is good. If I got to do it again, I'd probably call All Year Cooling. I've been happy with the service and everything. Once I called them for an estimate,they sent me a technician right away. They solved it right away so it was good. I will recommend it to a friend even if some minor things happened like the UV light that they didn't hook up and the ceiling fan that was kind of loose but I don't care. It wasn't a big deal. I can survive without it. So overall, everything was good.
John, thank you for taking the time to write your review. We're glad we were able to resolve our concerns!
Reviewed June 9, 2014
I was there on vacation when I discovered that the heating and cooling unit was broken. I called another vendor that came and he gave me an estimate that was $3,000 higher than All Year and I almost got really suckered into that. He gave me a $5,000 estimate and I almost got hooked. And then, the real estate agent that handles my home said “No, don’t use them. We use All Year and his estimate will be far lower", and he came in at $2,900 so like I saved a great deal of money. I’m very happy with the job. They were excellent, very neat and professional.
Michelle, thank you for the review!
Reviewed June 6, 2014
My All Year Cooling and Heating was pretty good, actually. The guys that did the installations were great. Corry, the salesperson, was awesome, too. He accommodated my needs and I'm very happy. The quote was pretty simple. The price actually was the lowest. When I asked him for an additional year of warranty because one of the quotes was giving me that, he was like, "No problem." The work they do is great. The two guys that went to do the installation were there right on time and they finished within three hours. They gave me instructions on what to do with the thermostat and everything else. Everything seems to be working as expected and I couldn't be happier. Overall, they were great and were punctual. I would definitely recommend them.
Thanks for the kind review, Denis!
Reviewed June 1, 2014
My overall experience with All Year was great! My renters really dealt with them more than me. I didn't go over there, but they said everything was fine. They called and followed up and asked me if everything went well so I had no complaints.
Thanks for the kind review, Cindy!
Reviewed May 31, 2014
I've used All Year Cooling and Heating in the past and they're good.
Cathy, thank you for the review!
Reviewed May 30, 2014
I went with All Year Cooling and Heating based on the pricing as well as the overall feeling from the representative when I spoke to them about my needs. It's been about 15 days. Interactions with them have been pretty good. Follow through has been nice. They seem to be very attentive to the customer's needs. Overall, it was very professional. The installers were very nice and it was very insightful. They answered all questions we had. Everything has been great so far with respect to All Year and the product has been great so we couldn't be more happier.
Thanks for the kind review, David!
Reviewed May 29, 2014
I took All Year based on the recommendation of a friend. I thought it was cheaper but it wasn't. It was right there with all the others. The sales representative was very nice. Everything was fine and they did what they said they did. The only difference was that the man came an hour early to pick up the check. That was the only thing that I found a little inconsiderate but it worked out okay.
Thank you for your review, Kenneth!
Reviewed May 28, 2014
All Year is good about calling and being courteous and I was happy with the work that they did and the price they gave. I thought they were going to get all the work done in one night. I had taken off. They came at 10 o’clock to install everything and by 9:30 at night, they still had some things that they were going to come back to do. They were supposed to come back to do a circuit breaker. I rescheduled for 3:30 on another day. They called me and told me they were running late and then at around 7:30, they called me to tell me the guy would be at my house around 9:00 to 9:15. I had to cancel because it was way too late.
I rescheduled for between 4:00 and 7:00 today. They called to ask for a 1 o’clock appointment which is not possible as I work. That’s why I had a 4 o’clock appointment and they said they would put e till later. Now, they called to say that the gentleman is hopefully going to be at my house between 7:00 and 7:30 instead of 4:00 and 7:00. My only concern is that for whatever reason, their gentlemen have a hard time getting to your house before it’s late at night. But the people I've dealt with have been very courteous and very friendly. Even the guys who came in to install were very nice. I just would love to have them be able to show up at my house when they say they’re going to show up. It’s very inconvenient but they've been nice about it and that helps make up for it.
Matt, thank you for taking the time to write a review. We apologize that the level of service your received didn't meet your expectations. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620
Reviewed May 28, 2014
I called for many, many companies but they made me crazy. I even had some people who came to my house that were just pushing people for everything and very little information. The last company I called was All Year Cooling and they were amazing. The gentleman I talked to was amazing; he gave me full information and he did not push me for anything. They were very nice, like someone who really cares about me. It was a wonderful experience. So I had my unit installed about two weeks ago.
The installation team came to my home. I didn't have to do anything, they installed the unit, cleaned up everything. It was satisfactory and they were very nice gentlemen. Right now, they’re still calling me, asking how is it. They are really wonderful people, beautiful company and wonderful service. It’s the best. It’s shocking good!
Halina, thank you for your kind review!
Reviewed May 27, 2014
I first heard about All Year Cooling and Heating online. The main deciding factor in choosing them over a different company is speedy response and competitive pricing. I had my unit from All Year for two weeks. Sales representative was professional, showed up on time, thorough, explained everything, looked everything over, brought everything up without being pushy in any way. I thought he was good. All year installation team went about their work, did a good job, cleaned up after themselves, weren't particularly needy. I was going to give them a little tip but they left without me knowing that they were leaving. They were kind of quiet. But they were good and everything worked fine, they did everything they were supposed to do.
The communication with All Year Cooling and Heating has been good. We got a follow-up call after it was installed. We also got an email and communication regarding an extended warranty. They had to send back a carpenter to modify the door for the air handler in the house because it needed to be modified. He came today and fixed that. I would summarize my experience with All Year Cooling and Heating as smooth, pleasant, excellent.
Brian, we're happy to hear about your positive experience with our company. Thank you for taking the time to write a review.
Reviewed May 26, 2014
I've had my units installed by All Year for about a couple of weeks now. The sales representatives were very cooperative, very efficient and answered all the questions that I had, and they came in with the best price. Also, the installation team was very good. I was very pleased. They were very clean, very quick. They put in two units for me in one day and did a superb job. They did everything just great, made sure everything was right. One guy was working upstairs and one guy was working down here. They were very good at what they do. Its a very, very good experience.
Thank you for your kind review, Nick!
Reviewed May 25, 2014
I've had the unit from All Year Cooling and Heating installed for a couple of weeks now. I chose them because of their service time. They were very easy to contact and very explanatory. It was fast and they did everything they said they were going to do.
Thanks for the kind review, Dean!
Reviewed May 24, 2014
My overall experience with All Year was good. I would recommend them.
Thanks for the review, Ron!
Reviewed May 24, 2014
All Year Cooling and Heating is incredible, the best company ever I have dealt with. I liked the price and service over the phone and the follow-up. I did three units for my rentals. The first one I installed with them was about 6 months ago. I have been dealing with the owner directly and the negotiation with the owner, the follow-up with the different divisions such as collections and warranty have been great. It's a great company with honest, straightforward and great service. They have the best price. It was an outstanding experience.
Hector, thank you for your kind review!
Reviewed May 23, 2014
I choose All Year Cooling And Heating because they don't charge any service fee. My neighbor introduced it to me and it's very good. I like the thermostat, I set it at 79 and it’s cool and comfortable.
Trudy, thanks for the kind review!
Reviewed May 22, 2014
I first heard about All Year Cooling and Heating either on the website or the flier. The main deciding factor in choosing them over a different company is the price and the customer service. The guy who came to give the estimate was a very nice guy and he took his time to go through everything. I had my unit from All Year with me, about a month, maybe less. It’s not been that long.
All Year’s sales representative took his time and worked me through everything, and pricing and everything else. They give some discounts, he was patient to make the offer. He wasn't pushy, he left everything out to me to make my decision. My interactions with the installation team the day they came to my home, was very nice. I had two guys come in, as I said, they went through everything. Everything went well. The owner called back, he had called to say thank you for the service, for choosing them. He left his number, if I needed anything I can call him directly. I thought that was a nice thing but I think one of his secretaries also called to follow-up and make sure everything was fine. I've had a couple of people call to make sure that everything was working well.
I definitely recommend All Year Cooling and Heating for their price and their service. I think it's been a good product. I just know I'll recommend it. It was a great experience with them. Look forward to doing business with them any time in the future.
We're glad you had such a good experience with our team, Bernard! Thank you for your review.
Reviewed May 21, 2014
Everything was fine with All Year. It was a great install and I told them that I just needed someone to come out and show me how to program the thermostat and that was it. The sales rep was excellent. He answered his phone on the weekend at night, very receptive to everything. No problems. Everything was great. Smooth transaction.
Thanks for the kind review, Tina!
Reviewed May 20, 2014
So far I haven't had the chance to go through my personal emails but my experience with All Year Cooling And Heating, I have to say, has been excellent. I would definitely recommend them to anybody who tells me that they need an air-conditioner because I was very satisfied with their professionalism. I can describe my overall experience with them as excellent.
Thanks for the kind review, Raquel!
Reviewed May 19, 2014
We went with All Year Cooling and Heating when we were looking to get our AC fixed. We looked at their finance options and their warranty was pretty good. They contacted me a couple of times and it's been great working with them. As soon as we signed up on the deal, they came out pretty quickly, got us going. It's been pretty good. The installation team was great. They showed up on time and worked hard all day. They installed two units for us and cleaned up when they were done. No problems there either. It's been great to have a new AC unit in the house. Nothing bad to report. It was hassle free and we got what we wanted.
Shawn, we're glad to hear about your positive experience with our team. Thank you for the review!
Reviewed May 18, 2014
I called and asked the All Year Cooling and Heating guys to do the free estimate and they drove from another county to come and do the free estimate for me. So that's why I decided to stick with them. I've had my unit installed from All Year and it's been almost a month. The customer service was great which is something I'm big on. They really understand my need and called me back when they were supposed to so it was good.
The installation team came out and was pretty clean. They had to take one stuff out and they came out for that day. They cleaned every mess they had on the floor and left the place clean. It was a good experience. Actually, I didn't really interact with them 'cause when they come, I just got home or I was in the middle of my sleep. So the whole time they probably were doing stuff outside, I was inside sleeping. I felt like All Year has the best price out there and also a good customer service. I would recommend All Year to somebody.
Thanks for the kind review, Christina!
Reviewed May 17, 2014
All Year Cooling and Heating was recommended by someone that I know. They came over and looked and they gave us a good deal and everybody at the entire company from the installers to the president of the company has been absolutely awesome to us. They are nice, polite, courteous, just all around very, very good. I had a lot of questions that they answered with a smile. They did their work. They cleaned up after themselves. I cant say it enough. They were great. One kind of sour note but its not their fault, the coil they installed are defective so they had to come and replace them. But everything that they did and everyone that I've talked to at All Year has been fabulous. They are the best AC company we've dealt with since we've been here for 10 years.
Jaunita, thank you for taking the time to write a review!
Reviewed May 16, 2014
I discovered a small flood in my spare room about 2am & went on the web & after searching I found AYC & was amazed at all the positive feedback. I even wondered if they had a big family & all the relatives wrote in. Well, that was so far from the truth. I left a brief message as to my problem & was going to call in the morning. They called me before I had a chance to. I was told that someone would be out between 12 & 3pm that day. The office called me at 11:50am & I was told that the technician was on his way. Ten (10) minutes later, he arrived & by 12:15pm my a/c problem was fixed. Then they called me later that day to see how everything was. I am still in shock with their fantastic service & follow up. I had just gone thru a very bad experience with a fencing company & this was such a relief. Thank you for being you.
Barbi, we're so glad to hear you had such a positive experience with our team! Thank you for taking the time to write a review.
All Year Cooling Company Information
- Company Name:
- All Year Cooling
- Company Type:
- Private
- Year Founded:
- 1973
- Address:
- 1345 NE 4TH Ave
- City:
- Fort Lauderdale
- State/Province:
- FL
- Postal Code:
- 33304
- Country:
- United States
- Website:
- allyearcooling.com
