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All Year Cooling Reviews

Ft. Lauderdale, FL

2.6
824 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About All Year Cooling

All Year Cooling specializes in installation, maintenance and repair services for residential and commercial air conditioning systems. It was established in 1973 and operates primarily in South Florida.

Visit allyearcooling.com
Pros
  • Professional and friendly staff
  • High-quality workmanship
Cons
  • Poor communication on service issues
  • Frequent delays in service appointments

All Year Cooling Reviews

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    Page 6 Reviews 530 - 680
    Verified purchase
    Installation & SetupPriceStaff

    Reviewed May 15, 2014

    A couple of years ago, All Year Cooling and Heating called for an installation for a new unit and I had been getting emails from them. That's why I chose them this time. They had good ratings from the Better Business Bureau and the prices were somewhat better than the competition. The sales representative was nice and very helpful and explained everything to me. The installers did it well. They were very professional. They installed the units completely and didn't have to come back for anything. The only thing I had to get done extra was to put a UV light in the unit.

    My only complaint about the company, was for them to get somebody to put the UV light it in. Other than that, I had a very good experience with them. The installation team was very clean. They cleaned up everything and didn't leave any mess. All Year is very professional, dependable and does good work.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Emanuel, we're glad to hear everything worked out nicely! Thanks for the review.

    Verified purchase
    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed May 13, 2014

    I called All Year Cooling and Heating to have our air conditioner fixed. They were very attentive and on top of things. I didn't have to interact with them that much really. They sent a guy out and they charged the unit for free. We had to find out what was wrong with it and we just told him to take care of it. I told them what I wanted and they put it in. The All Year installation team was very courteous and clean. Everything went fine. Our AC is working great. Satisfaction was good. The price was good and I had to have it done quick. Our experience was perfect.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, John!

    Verified purchase
    Installation & SetupStaff

    Reviewed May 11, 2014

    We've used All Year Cooling and Heating before because of the cost so I purchased a new one two weeks ago. The sales rep knew what we want, I knew what I wanted and we discussed how it would be done. The installation team were fine, they were clean and polite. I had no problems with them and I'm satisfied with their service.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Cathie!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2014

    I've been using their service now for the last 3 years. 3 weeks ago I had a new thermostat installed. I sent emails to their salesperson and he was quick to respond, provide clarification and worked with me. The same thing with the installer who came to our house. He was very informative. He was able to answer all the questions that I have. Clarification he provided was very helpful. He even showed me how to use the thermostat. He also explained in detail the things or procedures and whatever processes they were going to follow that I wasn't sure about. Then I had another person come out to do the vent cleaning that Saturday, several days after, and same thing with him. I asked him questions. He was able to answer them. I had no problems, no issues. Overall, it was a very good experience.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Donna!

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed April 28, 2014

    I love All Year Cooling and Heating. I actually spoke with the owner. It was by accident because he just happened to be there and he answered the phone. He just went over how long he has been in business and I had told him I was going through a lot of financial things because I just got a divorce. He said, "I will take care of you as much as I can", and he honestly did. He was such a nice man. I had Randy's team do the installation and they were the best. They came the same day I called which I was very surprised about. They just were very, very kind and very professional. I've had the unit for two weeks. I did call one time because I thought it was making a funny noise but they were very nice in telling me that because I had a 14-year-old machine that the new one sounds different. So it wasn't anything at all. I would highly recommend them to come into my house again or anybody else's house that I know of.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Jeanette, we're glad you chose us for your AC installation, and hope its continuing to run smoothly! Thank you for your kind review.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2014

    All Year is good. It’s excellent, excellent service. I spoke to a couple of people where I worked, and then I called. I think I spoke with Ryan, and he came out and did the estimate. And I think it was like over two years and we just kept in contact. I told him when I got the cash money that I would do it cash. It took me maybe two years to get the amount of money I needed. And I paid cash for it and then I found out that my other house needed one. I ended up getting two units within two weeks. I chose All Year because of Ryan’s persistence. I had my new unit two months. I even recommended them before I got my unit. We called the owner, Mr. Smith, and he sent out his most experienced person and got it working. Mr. Smith was very accommodating, very nice individual, goes above and beyond. Our experience was awesome. They go above and beyond to make sure that they help you out expeditiously.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thank you for your kind review, Italia!

    Verified purchase
    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed April 26, 2014

    I first heard about All Year Cooling and Heating from homeadvisor.com. There were a couple of things that made me choose them over another company. One was their attention to service. I had a question about the estimate and wanted to book someone to replace my AC right away and I called on a Saturday and even though the sales rep that I was dealing with was out for the day, the weekend, someone else in the company picked up his message, called me back and booked a crew for Monday at a time that was incredibly convenient for both my wife and I. And then there was the price. They did a great job at a very competitive price. I've had my unit from them for about two weeks.

    The sales rep was very attentive. He listened to all my questions. He answered all my questions without making me feel like I was an idiot. Always gave everything I had to deal with his utmost attention and importance. Always responded to phone calls and emails promptly. So it was a great experience actually.

    The installation team showed up exactly on time. They didn't goof around. They got right down to business and they were incredibly professional. They were very neat too when they left, they didn't break anything and they cleaned up after themselves completely. They also removed all the old equipment so there is nothing left in my dumpster and there is no thrash or sharp tools or nails around which was also very good. They finished in an incredibly timely fashion. Like they showed up at 4 and they left at 7 and they didn't leave because it was time. They left because they were done with the job.

    I knew that they had to punch a couple of holes in the closet wall to find the drip line and they had it removed and I told the sales rep, “Listen, don't worry about it. I can attach that myself. I'll save a few bucks.” Even though it was written on the form to not attach it because the home owner will attach, he'll repair the walls. They went ahead and did it anyway and I'm not talking about putting some tape over it or pouring a little bit of mud in the hole. They really put something in there, clipped it, mudded it, and finished it. It looked fine. I don't have to do any stuff to it. They were very professional and they were fast and they didn't leave a mess.

    I've read some online reviews of some places where the guy showed up reeking of dope or they use foul language or they were snooping around. These guys were incredible professionals and I also remember they probably came from two or three other jobs that day. My job didn't start until 4 in the afternoon so it was very nice to work with them. The experience was satisfying. It was for lack of a better word relaxing like there was no stress involved.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    We are thrilled to hear that you had such a positive experience with each of our team members. Thank you for taking the time to write a review, Jon!

    Verified purchase
    Installation & SetupStaff

    Reviewed April 25, 2014

    It was a great experience with All Year. I have no complaints about it. The guys who installed it were excellent. They were very neat and clean about everything and they answered all my questions. My only concern was the warranty as there are rumors that they are going into bankruptcy. I didn't know but Cory explained to me that it was all resolved. They are good.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Lisa!

    Verified purchase
    Punctuality & Speed

    Reviewed April 23, 2014

    My experience with All Year has been very good. They're fast and efficient. I'll recommend them to a friend.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Wilbur, thank you for the review!

    Verified purchase

    Reviewed April 21, 2014

    The experience with All Year was very good.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Bill!

    Verified purchase
    Customer ServiceInstallation & SetupSales & MarketingOnline & AppStaff

    Reviewed April 20, 2014

    I found All Year Cooling and Heating through an online search. It has probably been about a week and a half now since I've had the unit installed. The sales representative was very friendly and I didn't feel like they were trying to sell me on something. I felt like they actually cared about my needs. The installers were fantastic and answered any questions I had and they got right to work. The biggest thing for me was when I went on their website, it gives me the owner's phone number. I sent him a text message and within 5 minutes he had responded back. I thought that was really impressive as a business owner myself that the owner would actually get back to the customers and make sure they got everything they needed.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, David!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 19, 2014

    We needed a duct cleaning after All Year Cooling and Heating installed the unit. I called and they came out and did the duct cleaning and then they came back and did it again because it didn't quite work the first time. As a matter of fact, about an hour ago, I called and told them I needed somebody to come out and take a look because I didn't think the unit was cooling like it should. So that's scheduled for tomorrow. The installers that put the unit in were very professional and did a really good job. Everybody was very polite and they're very knowledgeable. I'm very happy with the service so far.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Nathaniel!

    Verified purchase
    Price

    Reviewed April 18, 2014

    I was recommended to All Year Cooling and Heating, and it was their professionalism that made me choose them. They came out, gave us a price, explained what we had to do and got it done. I've had my unit for a month now. It's a great company. I have no complaints.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Roni!

    Verified purchase

    Reviewed April 17, 2014

    We got the service from All Year Cooling and Heating and so far, everything is good.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Pedro!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 16, 2014

    I totally recommend All Year. I've had to call them out because of a small problem, and they came right out and followed up. They are excellent. The people were great and fast. They came when they said they were going to come. I'm happy with my air conditioner.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Edna, thanks for the review!

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 15, 2014

    My friend highly recommended All Year Cooling and Heating so I got a unit from them about 3 weeks ago. The sales representative was very good. I had two types of installers and all of them were very, very good, knowledgeable, and found out the problem that we've been having for years. I want to thank Kevin ** and the crew that was under him. They were excellent.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Robert!

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed April 14, 2014

    When their sales rep first came here, he was on time and was very knowledgeable about the unit, and then the owner, Tom, was real good to deal with. They gave me good price and I’d recommend them to anybody. As a matter of fact, I sent a text to the guy who I listen in the afternoon, the Big Boy Show, and I sent a thank-you for sending me on to them. I've had the unit for two weeks now and still running well. Everything has been very good. The sales and the service were very very pleasant. The installers picked up after themselves and were real cool.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Enrique, thanks for the kind review!

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed April 13, 2014

    We had a great experience with All Year. We had called other people and got ripped off, they actually came and took a sledge hammer to the air conditioning unit and ripped out the computerized programming and charged us $49. Then they told us we needed a new unit. And that's when Bill said, "No, this isn't right. Something is wrong." The computer indicator only said "routine maintenance needed". Anyway, Tom Sr. spent a great deal of time with Bill on telling him about the kind of unit we needed to replace the one we had. There were a total of four people out here.

    The day that they installed it, they came with a crane and it was magnificent to watch it and to see how the fellas interacted with the crane operator. But everything went very smoothly. We were very pleased. The technicians were courteous, knowledgeable and professional. It was just super. In fact, Bill sent Tom Sr. who's the owner of the company a Thank You note and said how nice Blair and the other fellows were and how knowledgeable and patient. They took the time to show us how to work the thermostat thing and the computer controls. They went out of their way. They came more than once and at a time that was good for us.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Barbara!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 12, 2014

    I got the first unit from All Year Cooling in West Palm Beach, where I am right now, and about two or three weeks later, I had a property in Fort Lauderdale that stopped working. I called them and had the second one put in, so that in itself is testimony to my belief in the company. They showed up earlier than they said they would, which was great, and they did a good job. They didn't take any breaks when they got here, they just worked until it was done.

    I had to drive down there and they didn’t leave me waiting like some of the other people that I’ve had to deal with before. I used to be in the service industry, and they treated me just like I used to treat my customers. That's the way all customers should be treated. They seem to have a very good business model as far as follow-up and patience with customers.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Ronald, thanks for the kind review!

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed April 11, 2014

    The price point and financing offered by All Year Cooling and Heating were the main deciding factors for choosing them. The sales representatives were good and knowledgeable. The installers were prompt, cordial and good. It was overall a really good experience.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Jack!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2014

    I love my AC from All Year Cooling and Heating. They went above and beyond and it was the best experience ever. The gentlemen that came and helped me were the nicest people. When I met them, they were very cordial. They introduced themselves, shook my hand, eye contact and that's my biggest thing... If someone shakes my hand and doesn't look at me then I don't trust them. The most nicest thing about it was I left my house trusting them and had no problem with them (Who leaves their house with two people that you don't know? Especially in the state of Florida.) And they were great, I was so taken aback. I was on my patio and they had the crane out here. I was watching them do it. It was just like done instantly. Plus they cleaned up after themselves and did an amazing job. I'm also very very very happy about my closet where they put it in.

    Cory was the one that sold the unit to me and he even sent me a nice card. I was able to make payment arrangements with the owner and they are the best. I did make it a point to email Cory to let him know that his staff was amazing. Apparently, the gentleman that was working on my AC has worked with the company for quite some time. He did the most phenomenal job...

    I have my AC at 76 and it's so cool in here! I’m so happy with this company. I appreciate everything they did. I usually have another company that come and does my maintenance and they've been doing my AC for years but they did not do or go above and beyond as much as Cory did and the company did for me.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Lorenzo, we're so happy to hear you had a positive experience with our company! Thank you for taking the time to write a review.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 7, 2014

    I recommend All Year highly. I dealt with a lot of air conditioning people... and from my ability to know what they were doing, they were very good. They were in and out pretty fast. The airconditioning guy was very neat, very professional and very pleasant. I enjoyed him listening to music while he was working, moving his head back and forth. He's a great, happy guy.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Stanley!

    Verified purchase
    Customer Service

    Reviewed March 26, 2014

    I had a great experience with All Year Cooling and Heating. They have good communication. They clean up and are very respectful. I would recommend them. I have

    them on my Facebook and Google+.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Felix!

    Verified purchase
    Staff

    Reviewed March 25, 2014

    I had my unit for about a few months. The sales representative was very professional and the delivery team was very knowledgeable and courteous. I would definitely recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Joe!

    Verified purchase
    Staff

    Reviewed March 25, 2014

    All Year Cooling and Heating is very good. They are excellent.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Joseph!

    Verified purchase
    Staff

    Reviewed March 24, 2014

    I bought a unit from All Year Cooling and Heating because the owner, Tom Smith, was actually a client of mine. I’m a landscape architect and I did their home. The sales rep was very professional and confident and the installers were professional also. I would recommend.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, George!

    Verified purchase
    Installation & Setup

    Reviewed March 23, 2014

    I'm very satisfied with the work All Year Cooling and Heating did. It's well installed and it's cooling good.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Jose, thank you for the review!

    Verified purchase

    Reviewed March 21, 2014

    The experience with All Year has been good.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Miriam!

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed March 19, 2014

    All Year Cooling and Heating installed my unit around the first week of February and I'm satisfied. They were very, very professional and very cooperative and they did a great job. I had gone online and their quote was the best one. I'm really happy with them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Kosta!

    Verified purchase

    Reviewed March 18, 2014

    The experience with All Year Cooling and Heating was terrific.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thank you, James, for the review!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 16, 2014

    The sales rep and the installers were very good. And I like the personal contact, the personal touch that they had where you can call the owner, and gave his cellphone number and all that. I appreciated that.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Donna!

    Verified purchase

    Reviewed March 14, 2014

    I would recommend All Year. They were easy to deal with.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Matthew, thank you for the review!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 13, 2014

    All Year was great. They have great customer service. I thought they were phenomenal. Great price too.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Kerry, thank you for the review!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 12, 2014

    All Year installed the air-conditioning system last week. I didn't have any problems at all. They were great and very prompt. They're very competitive price-wise and just a good team. They have good people, and it was a good effort. I couldn't have asked for better.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, John!

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed March 11, 2014

    I used All Year already before for one of our other property. I had a new unit on the the 10th of February. So far everything is good. I didn't come to any issue on our rental property and didn't complaint from the tenant. The installation team was awesome. The good thing about them is they were very quick. We got financing. They came and installed it in two days, it was so fast. Wasn't expecting it. It was good. It was a real good experience.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Jacqueline!

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed March 10, 2014

    The experience with All Year was a different one. The rep was very knowledgeable and so were the installers. They were very clean too. The installation and the sales were done very nicely and well. They had everything there.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Joseph, thank you for the review!

    Verified purchase

    Reviewed March 9, 2014

    I've had my unit for one month, and it's perfect. Excellent.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Fernando!

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed March 8, 2014

    A neighbor had used All Year’s services. They recommended it, so I called them up. It was on a Saturday afternoon or late morning. And the salesman answered the phone. They promptly sent out somebody to give me an estimate. And the unit was installed the following Monday. I cant complain about that kind of service. The installation team was excellent. They did a great job. They left the place cleaner than what it was when they got there. It was an excellent experience. Their follow-up was very good. I highly recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Alan!

    Verified purchase

    Reviewed March 6, 2014

    All Year is fantastic. I would recommended them to friends.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Bill!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed March 4, 2014

    The experience with All Year was the best experience I've had dealing with a company. I just bought the house and I've been dealing with a lot of companies. Because I’m a woman, everybody seems to want to take advantage of me, but not so with All Year. I had seen their advertisement online and when I called to inquire, they were consistent. What was advertised online was what they were actually offering. When they came out here, it was the same. With everybody else, everything changed.

    They were very knowledgeable and professional. The installers called me to tell me they were on their way. They gave me an estimated time frame on when they were going to arrive. When they got here, they took everything out the truck, showed me the boxes and the part and told me the estimated time to do the job. When I went upstairs, to my surprise, the gentleman had the broom and he was cleaning up after himself. They were very polite and cordial and I had such a good experience that when it came time for me to call in and pay the actual $3,400, I was actually laughing and having a great time, where I should be crying to put that on my debit card. It was a pleasure dealing with them that I sent them an email telling them that because of how I was handled, I don’t think I would go to another AC company for my AC needs again and I would be a repeat customer.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Joni, thank you for taking the time to write a review! We're glad you had a positive experience with our team.

    Verified purchase
    Staff

    Reviewed March 2, 2014

    All Year Cooling and Heating was very good. Their people were very professional. I would recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Pat!

    Verified purchase
    Installation & Setup

    Reviewed Feb. 28, 2014

    I've used All Year for almost 20 years with no problems. They are excellent and this is the ninth system that they have installed for me. I would recommend.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Gerhard!

    Verified purchase
    Staff

    Reviewed Feb. 13, 2014

    The All Year technicians were good. The leadership is excellent. They gave me a discount as a veteran and it was nothing but positive and excellent experience. There was a couple of times that they had to come back and of course correct a few things, but they did it immediately. I didn't have to wait. I was very pleased with All Year Cooling and Heating.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Manny!

    Verified purchase
    Staff

    Reviewed Feb. 10, 2014

    I'm an architect and a constructor for 4 years and I'm very familiar with the work of All Year team. They're good and I've had a very good experience dealing with them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Gerard, thank you for the review!

    Verified purchase

    Reviewed Feb. 8, 2014

    I'm pleased with All Year Cooling and Heating. I would recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Rolf!

    Verified purchase
    PriceStaff

    Reviewed Feb. 7, 2014

    At first, we were insured with CAC something. It's an insurance for all the appliances. So the guy came over and he said I need a new air conditioning. A friend of mine is always on the internet. He said, "Go to the internet." So I went to the internet and I found All Year Cooling that way. Kelly, a young fellow, came over. We spoke with him and he was able to do better than the price that we had. And then he had made some kind of an error. He thought it was a 3.0 ton air conditioner and it was a 3-1/2. He was leaving and had already given us a price, so he continued on and gave us the same price that he did because of his error. When the fellows came over, I went to play golf so I was really a little nervous about leaving my wife here. He assured me everything is going to be fine and everything was fine. It was a great experience with this All Year.

    I'm very happy with them so I'm going to continue on with them as far as the repair is concerned. I already have recommended them with a fellow downstairs. His air conditioners probably around the same time as mine, around 14 to 15 years. He's very interested in having it done by the same company.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thanks for the kind review, Charles!

    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2014

    I purchased a complete system a couple of years ago and had some issues with it recently. I contact Tommy at All Year and he went above and beyond my expectations to resolve my issues... Quickly! You don’t see that commitment from companies too often these days. Normally they take your money and run! All Year Cooling has them all beat!

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    All Year Cooling
    Response from All Year Cooling

    Paul,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Feb. 6, 2014

    I had had All Year Cooling & Heating put in the air conditioner that I needed to replace about 10 years ago. They're excellent in almost every respect. The only drawback that I have with them when they installed it, they told me they were going to give me a 12-month guarantee. Anything that would happen within the 12 months, they would replace it. Then they told me that if I wanted to buy a guarantee for 10 years, that I could, but I would have to do it immediately and it would start right now. So that would mean that the 12 months guarantee that they had given me would be included in the 10 year guarantee. I thought that was unfair because in effect they gave me something that they took back. I would recommend them. I just think they need to take a second look at their guarantee program.

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    All Year Cooling
    Response from All Year Cooling

    William, thank you for taking the time to write a review. We apologize that the level of service you received didn't meet your expectations. I'm always available if you ever have any questions. - Tommy Smith, (954)-610-6620

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 5, 2014

    All Year Cooling and Heating was great. They were neat, clean, got it done the first time, and fairly priced. They were very professional and good.

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    All Year Cooling
    Response from All Year Cooling

    Thanks for the review, Paul!

    Verified purchase

    Reviewed Feb. 4, 2014

    I had a good experience with All Year Cooling and Heating.

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    All Year Cooling
    Response from All Year Cooling

    Jose,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & Setup

    Reviewed Feb. 3, 2014

    All Year is the greatest company! We are absolutely and completely satisfied with them. The two gentlemen that came and did the installation were absolutely perfect and went above and beyond what they said that they were going to do. We're very happy.

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    All Year Cooling
    Response from All Year Cooling

    Shelly,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase

    Reviewed Feb. 1, 2014

    All Year Heating and Cooling was great. I would definitely recommend them. We can talk to our next door neighbor because they need a new AC too.

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    All Year Cooling
    Response from All Year Cooling

    Eliu,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 30, 2014

    We've used All Year Cooling & Heating since the 14th of January and so far, it's okay. Their reps are knowledgeable and explain everything. The installation team who installed the unit tells us what they were going to do and cleans everything up afterwards. It was a pretty good experience dealing with All Year.

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    All Year Cooling
    Response from All Year Cooling

    Laurie,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & Setup

    Reviewed Jan. 29, 2014

    All Year worked with me very good. They took the whole day to install and it's fine. I would recommend them.

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    All Year Cooling
    Response from All Year Cooling

    Dario,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase

    Reviewed Jan. 28, 2014

    My experience with All Year Cooling and Heating was very good.

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    All Year Cooling
    Response from All Year Cooling

    Frederick,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 26, 2014

    All Year provides fast answers, quick service, friendly staff. I would recommend them.

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    All Year Cooling
    Response from All Year Cooling

    Matthew,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupContract & Terms

    Reviewed Jan. 25, 2014

    We had a really great experience with All Year Cooling and Heating. The only thing that is pending with them now is the installation. They told me that it usually needs two weeks. They just called me for the installation but everything is really moving without any problem. We signed the contract and we got it financed.

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    All Year Cooling
    Response from All Year Cooling

    Beatriz,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Staff

    Reviewed Jan. 25, 2014

    A few months ago during the middle of summer my A/C stop working. I called several A/C companies to get quotes. One of those companies was All Year Cooling, his rep. was very professional and knowledgeable. AYC beat all quotes and I decided to go with them, but I didn't have the money with me yet. I had sold some of my stocks which was going to take a few days to get my money. AYC rep. said, "Don't worry, let's get your A/C unit installed and you pay me when you get your check." I was very impress with their Honesty, Dedication and professionalism. Will Highly recommend All Year Cooling, not only to my family members, but to my friends too.

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    All Year Cooling
    Response from All Year Cooling

    Eduardo,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 24, 2014

    All Year Cooling and Heating was fair. They showed up on time.

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    All Year Cooling
    Response from All Year Cooling

    Ronald,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2014

    All Year has great customer service. and very loyal people.

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    All Year Cooling
    Response from All Year Cooling

    Nick,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupPricePunctuality & Speed

    Reviewed Jan. 19, 2014

    I saw All Year Cooling and Heating's ad in the newspaper. And then I saw the name, Tom Smith, and that had to be my college roommate. I know the air condition that I had at the condo was like 30 years old so I called them on a Sunday and they answered. I met the guy up there in my place and he went through the things. I thought the price was reasonable and they said they'll come by either Monday or Tuesday. I was surprised at responding on a Sunday. I was surprised at how quickly they did the job. Either they're really good or they don't have any work. I was not there with the installation team at all. They just went ahead and put it in. I've got somebody up there, a friend of mine, and he's using it now. I'm most happy.

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    All Year Cooling
    Response from All Year Cooling

    John,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Sales & Marketing

    Reviewed Jan. 18, 2014

    I decided to contact All Year Cooling because I saw the advertisement in the newspaper and then a couple of neighbors had them replace their systems and they were happy with everything. I'm the president of our homeowners association and the units we bought went into our clubhouse. Everything was very good. I was very pleased.

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    All Year Cooling
    Response from All Year Cooling

    Nick,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Jan. 17, 2014

    All Year is a great company, very professional. I would absolutely hire them again in a heartbeat. They did an outstanding job. They were great.

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    All Year Cooling
    Response from All Year Cooling

    Brandi,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer Service

    Reviewed Jan. 16, 2014

    We do property management and All Year has done a couple of jobs for us. We did everything by email. Again, this is not for my private home. I sent out for estimates and they sent me one over. I emailed them back. They sent me the contract. I signed it. We sent it back. Their guys came out and installed it and that was it so I don't have a lot of personal interaction with a lot of the vendors. My experience with them was great.

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    All Year Cooling
    Response from All Year Cooling

    Peggy,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 15, 2014

    I was doing the search through the FTL website and All Year was one of the companies that were on the main page. They called me after I put my information and my number on one of the websites I searched and left me a message. I called them and got an estimate with them. I like this company. I talked to them and their response was quick. The person that helped me was very helpful and professional. Also one of the things I like is they offered me a better/longer warranty included. And since I closed the deal they sent me a card from the owner of the company letting me know if there's anything I need help with and that was very nice.

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    All Year Cooling
    Response from All Year Cooling

    Edgar,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupPrice

    Reviewed Jan. 14, 2014

    With All Year, you were able to meet up the price and so far everything else with the installation and the permit were very professional. Everything was perfect. They all were. They're the best I've found.

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    All Year Cooling
    Response from All Year Cooling

    David,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Jan. 12, 2014

    I called my air conditioning people here at St. Petersburg who told me to look into Better Business Bureau. All Year is the one with the best rating so I chose them. My unit was installed about a month ago and it's wonderful. Their people were wonderful too. The installers were great, on time and were very courteous. They cleaned up everything. After the air conditioner was installed, the owner called me just to make sure I was satisfied. I would definitely recommend All Year Cooling and Heating. I'm happy with my air conditioner. They made it pleasant.

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    All Year Cooling
    Response from All Year Cooling

    Margaret,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 11, 2014

    I chose All Year after the first one I called didn't come. I found them online. I've had the unit for 10 days. Everything was perfect with the sales and installation team. They were on time and fine. They're good workers and very kind and nice people.

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    All Year Cooling
    Response from All Year Cooling

    Gustavo,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 9, 2014

    All Year Cooling and Heating have great service and prompt, good workmanship. I actually have already referred them to someone else.

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    All Year Cooling
    Response from All Year Cooling

    Andy,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Jan. 8, 2014

    I found All Year online and they were less expensive. The sales representative was great and the installation was okay, but they had to come back and fix what I wasn't happy about. I would recommend.

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    All Year Cooling
    Response from All Year Cooling

    Bayard,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase

    Reviewed Jan. 7, 2014

    I like All Year's performance, so far so good. I would recommend it as if you compare them with others, they were the most reasonable and they did an excellent job.

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    All Year Cooling
    Response from All Year Cooling

    Chris,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2014

    I found All Year Cooling and Heating through Angie's List. We had good communication with the owner of All Year Cooling. He was very promising in holding his promise and it was very nice to be in touch with him. They had just installed the unit. I still have to see the inspection and I have to see how it goes because it's fresh, but so far I believe it will be alright.

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    All Year Cooling
    Response from All Year Cooling

    Gizella,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupContract & TermsPunctuality & SpeedStaff

    Reviewed Jan. 4, 2014

    My relative recommended All Year and so far it’s been good. When they came out and gave me an estimate, they were timely, explained themselves, wrote up their contract. They were very professional. The installation team was also good. They've done their work. They did it in a timely session. They were professional also, and they gave me great explanations to how to do things, they didn't just read the booklet. It would be nice if it was cheaper but then they were better than most so I would recommend All Year.

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    All Year Cooling
    Response from All Year Cooling

    Henrietta,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Jan. 2, 2014

    It was a good experience. Very nice people and answered all the questions that I had and tried to please me as much as I've asked. Employees are well trained and gentle.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Maria,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 2, 2014

    I’ve had my unit from All Year for 3 weeks now. It’s working good so far. The gentleman I spoke to, Kelly, was very knowledgeable. He explained what I needed, and even the two gentlemen who installed it, they answered all the questions I had. My house is a lot cooler now. They’re efficient.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Rod,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 1, 2014

    I chose All Year definitely because of their customer service, their financing program, as well as their price. The reps (they are brothers) are extremely knowledgeable. We did a whole renovation of the house. We got the unit in September, and it’s excellent!! We took before and after pictures of the old AC unit for our scrapbook. They were excellent, very professional, and very knowledgeable. We've been trying to provide extra business to them. We’ll be definitely keeping a look out of some of our family and friends for referrals.

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    All Year Cooling
    Response from All Year Cooling

    Larry,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupPrice

    Reviewed Dec. 31, 2013

    I'm out of state and it’s my rental property, so I like that I could trust them. That and everything went fine. My renter’s happy. They did a great job in the install. They gave me the best price I could find too. I'm extremely satisfied.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Kevin,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    PricePunctuality & SpeedStaffReliability

    Reviewed Dec. 30, 2013

    We’ve had some bad experiences with a couple of companies before but All Year seemed more reliable. My husband found them on the internet. We had compared prices and they were within the ballpark, and we were satisfied. The service guys were very good, courteous and knowledgeable. They were on time and did their job.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Rhoda,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Dec. 30, 2013

    We have used All Year in the past and had a good experience dealing with their service team. They have just installed a unit for us. We’re happy with their service.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Alex,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Dec. 26, 2013

    I chose All Year because they gave me what I felt was a decent price on the air conditioning unit. I also looked online and All Year has a lot of positive reviews. Everybody for the most part seemed to be very happy with their service and had a good experience with them, and some of the other companies, not so great.

    They were on time when they came and did what they had to do. The two service guys were very good, friendly, nice and clean. I would definitely recommend them. It’s only been in about a month and just as long as my air conditioning keeps working, I’m a happy camper.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Larry,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Dec. 19, 2013

    All Year Cooling was recommended by the homeowners association. I have a property in Florida and the AC they had there was about 12 years old. You can’t wait for the AC to break in Florida, so I got in contact with All Year. The people were very good and did a great job. They came in, gave me an estimate on a Tuesday and on a Wednesday it was installed. So how can you beat that? I highly recommend All Year!

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Albert,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 16, 2013

    I’ve seen AllYear ads in the newspapers and chose them over their competitors. The sales rep was very good as well as the install team. I recommend AllYear highly.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Tom,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 10, 2013

    I purchased an air conditioning from AllYear about a year ago and then I just had them install a second one. It was a pleasant experience dealing with them. They work fast and my interaction with their sales and install team was perfect. They were great. I’ve already recommended AllYear to my friends.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Kim,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Dec. 6, 2013

    I’ve used AllYear before and had a good experience with them. They have a very good price. I’ve had my new unit from them for a week now. I had no issues dealing with their sales rep and install team. They were knowledgeable and courteous, clean and easy to contact. Outstanding experience!

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Steven,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupStaffReliability

    Reviewed Dec. 2, 2013

    I had service done by All Year a number of years ago. And they came with some good numbers. I wasn’t even concerned about the pricing; I was concerned about the response which was immediate and also the reliability of the company. The installed unit met my expectations absolutely. I wasn’t here but I called my brother to come down and watch the installation (my mom is 93 so she wouldn’t really know what was going on). There were two great installers that came. My brother told me that those guys were on the ball. They did a nice job. In fact, just recently, after about 2 weeks after I had my unit installed, he called All Year and they had to come up to his house and replaced his entire unit. We’re good, loyal people. We’re an All Year family! :) So between his properties and our house and my neighbor that moved in next door, I turned All Year on to him. He was totally excited, and I wound up getting my $100 reward and put that towards my 10-year plan.

    The experience with All Year is brilliant! I’ve been doing business with them for quite some time and would absolutely refer them to anyone. I took a couple of cards and work over at a place called the Marriott Harbor Beach and around 800 and some employees. So if anyone says, “Hey, I got an air conditioning problem,” Tom Smith is going to be mentioned, All Year.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Marty,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 1, 2013

    My brother used All Year - that’s how I heard about them. We’ve had our unit for about 2 weeks and we have noticed a difference - it’s night and day! I was very happy with everything. The installation was fine. They came in and knocked it out. They did what they told me they were going to do. I chose them because I’ve just had other experiences with other people that I didn’t find to meet my expectations. All Year did a great job!

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Kevin,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 1, 2013

    My experience with All Year Cooling was very good. I have already 2 systems with them. Initial interaction with the sales rep was good. They were very knowledgeable. Delivery was on time. It’s a very good service.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Rafat,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 30, 2013

    I went with All Year because of the recommendations and price. The sales and installation team provided excellent service. It was a good experience.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Ralph,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase

    Reviewed Nov. 30, 2013

    Our new unit from All Year is working fine right now. We don’t have a problem. I recommended them already to someone.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Beverly,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Nov. 29, 2013

    I had my unit installed about 6 weeks ago. I needed a new AC and then somebody recommended All Year so I called them. It was my first time using All Year. The particular reason why I chose them over their competitors was because of the attitude of some of the others and the price. My interactions with the sales representative and the installation team were fine. They were wonderful. They were efficient, funny and cleaned up after themselves. It was a good experience. They put in 2 units in 1 day.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Georgia,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 26, 2013

    I first heard about All Year from a good friend of mine across the street. He had his air conditioning put in. He had a very good experience as well as I. The salesman and installers couldn’t have been any better than they were. I had just gotten back from New York and evidently the air conditioning must have been hit by lightning or blew out. It was on a Saturday and they came over and installed it on Saturday. Then I had asked them if they could put in an air cleaner, and I spoke to the owner who is very, very nice. He said he would see what he could do because the parts houses closed down after 12 but he seemed to have gotten one.

    They installed it and so far, so good. The only problem I have was I should’ve had the vent system cleaned because when they put the new one in, it blew harder and of course, it clogged up the registers so they had to come to clean that out. Considering everything, I would do business with them again.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Stanley,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Nov. 25, 2013

    We needed a new heat pump and I called them up and got an online quote from them - it was pretty reasonable. The salesperson as well as the guy I talked to on the phone and the installer were knowledgeable. I’m satisfied with the heat pump install and with the price. One of the things that was included in the purchase was that they would do two duct cleanings - one right after the install and another one. The guy who came out was a very nice, personable guy. I really liked him but what he didn’t tell me is that when he took down one of the vents to get into the air duct, he chipped the popcorn ceiling around the edge of it and I have to hire somebody now to fix that. Other than that, they were terrific. They took the old unit away and made sure that it was clean. I would definitely refer any friends to them. They were great to deal with.

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    All Year Cooling
    Response from All Year Cooling

    Mark,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Nov. 24, 2013

    So far it’s pretty good. Everything is inspected, passed. It was all fine. I had a little trouble getting the filter that I ordered from All Year Cooling just a few weeks to fit in but they sent a guy out and he figured it out and worked it out fine. So everything’s okay. I would recommend them. They do a pretty good work and the sales rep was a very nice, young man.

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    All Year Cooling
    Response from All Year Cooling

    Evelyn,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 24, 2013

    About 6 or 7 years ago, the unit was fine in the house. We just wanted to save a little with a new unit with no Freon or whatever. So I looked in the yellow pages, All Year Cooling. The first salesman that came to my door, I asked for a three-ton unit and they wind up putting a 2-1/2 ton unit. He says it’s about the tubing, but that’s neither here or there. I’ve had it in now for at least five years. I dealt with a gentleman by the name of Kevin and he’s great. My air conditioner went in my condo and store. I called and they gave me a great price in air conditioners. I’ve since been using him every time.

    I own about five or six places. My air conditioner went in a different condo that I have rented out. I called Kevin and he was very nice about it, gave me a fair price and they put in the unit. I have another condo next and when that air conditioner goes over the next couple of years, I’ll call them again and get another air conditioner put in. I will not go to anybody else but that company. The servicemen that came out were polite, nice, friendly and very cheerful. You ask and they answer you. I always give them a tip also to buy them lunch or whatever. The best experience I’ve ever had!

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    All Year Cooling
    Response from All Year Cooling

    Joel,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2013

    A friend referred me to All Year Cooling. Price was the main factor why I decided to go with them. The sales representative was knowledgeable, explained the products to me and was awesome. The installers were knowledgeable too and I was home when they came in. Everything was good. Customer service has been great. Overall, it’s been a wonderful experience. And I have zero complaints. I’ve already referred three people. Two of them have the units installed already.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Erica,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 22, 2013

    I had replaced my old, 12 year old unit with this new All Year unit three weeks now. I heard about All Year through a friend of mine. It was price, customer service and good reference that was provided by my friend that I chose them over other companies.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Luis,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 21, 2013

    My experience has been good so far. I’ve had my unit installed a couple of weeks ago. It’s been working good. My interaction with the sales rep was good. The installation team was knowledgeable and courteous.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Dominick,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 20, 2013

    All Year just installed my unit a couple of weeks ago. I chose them particularly because of word of mouth… a colleague recommended them to me. They were clear, explained everything and were knowledgeable. My wife interacted with the installation team. She had no problems with them. I was very satisfied with what they were able to do for me.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Shalin,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase

    Reviewed Nov. 20, 2013

    I would recommend All Year Cooling and Heating to a friend.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Shara,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Nov. 19, 2013

    I heard about All Year Cooling and Heating from a friend. I decided to get a new unit because my unit is broken. The new one is working correctly. They were very professional and helpful and I had no problem.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Nee,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 11, 2013

    All Year did a job for me about a year ago and I was happy with that. Then we needed some service done at one of the properties so I recommended them. As far as the service goes at the job, everything’s fine. Interactions with the sales representative and the installation team went well. The installation team got there when they said they would and finished the job in a timely fashion and swiftly. I would definitely keep referring them to friends.

    But as far as the referral fee thing, they seem to be dragging their feet on that. They told me early in September that they don't send checks until early October, at the beginning of each month. And then the beginning of the month of October, I called them on the 10th and they said they’d be sending it out in a couple of weeks, and it’s been a couple of weeks. The month’s almost over and I still haven’t received payment for that, which if they advertised that they do that, they should do it. So I’m going to be calling them shortly to find out what’s going on.

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    All Year Cooling
    Response from All Year Cooling

    Dave,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 4, 2013

    Everything with All Year Cooling and Heating was good. Those guys were great. They treated me awesome. It was a great experience. No problems at all. They were fast, efficient, and did the job. They gave me a good price.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Rick,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 3, 2013

    I’m a licensed mechanical contractor. I’m currently now a big GC. I had been the CO for quite a while but I have since grown. Because this was my personal home, I have to take care of it myself so I was looking for my local suppliers. And a couple of them that I dealt with didn’t have really what I was looking for and when I finally got hold of All Year, it was smooth sailing. They had what I wanted and were able to give it to me, and it was a good price.

    The installer ordered a piece of equipment on a Monday. He told me it will be right here the following day, around 10:00. But I build hospitals for Baptist way down in South Miami. So I was too far south to get back in time to get it taken care of, so it didn’t work out. But then when I went there the next day to pick it up, apparently, my unit was accidentally sent out some place else. So Kevin, the sales rep (I guess it was an honest mistake), managed to turn it around and have it at my house within the next hour after I found out, after driving all the way up here. So he got it to me to rectify the problem. Now, I call that good business. It’s one thing to be able to do what the original thing is but to make a good thing come out of the bad, that’s when I’m impressed. I’ve actually invited him to bid on a lot of my big work. It was a wonderful experience.

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    All Year Cooling
    Response from All Year Cooling

    John,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase

    Reviewed Nov. 2, 2013

    So far everything has been very good. I’ve been All Year Cooling and Heating’s customer for two and a half years. I would recommend them to a friend.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Ben,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Nov. 2, 2013

    The experience with All Year was fine and very good. They were courteous and knowledgeable. They arrived when they were supposed to and did the work. What do I know about restoring an air conditioner, right? But it is working fine and they cleaned up after themselves. I’m very satisfied. I would recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Maggie,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupContract & TermsPriceStaff

    Reviewed Oct. 30, 2013

    Even though my unit in West Palm Beach was not broken, it was old that I anticipated it needing replacement. I got estimates from various companies and All Year Cooling was one of them. It was the price that was given to me that made me go with them. It was the way the contract was handled, the follow-up and the service that was provided on the installation that I was satisfied with. They were very considerate in their installation. They did a good job as far as I was concerned. I don’t have any complaints about All Year Cooling at this time.

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    All Year Cooling
    Response from All Year Cooling

    Ron,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Oct. 29, 2013

    I had an excellent experience with All Year Cooling and Heating. They had great service and were very caring. I give them a 5.

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    All Year Cooling
    Response from All Year Cooling

    Susan,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupStaffProcess

    Reviewed Oct. 29, 2013

    I do a radio show. So I asked my Twitter followers and my Facebook friends if they had this issue before and who they called. And All Year Cooling came up, so I called them because of the referrals from my Facebook and Twitter followers. It’s been months now that I’ve had the unit. Everybody from the sales rep to the installation team was exceptional. They actually listened to what your issue is, took care of it and were great at walking us through the whole process. And they were real fast because at 1 o’clock, I made the call and by 11 o'clock at night, I had a unit installed, so within 10 hours. It was an amazing turnaround!

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    All Year Cooling
    Response from All Year Cooling

    Orlando,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupCoverageSales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 28, 2013

    All Year Cooling was referred to me by my neighbor. Basically, that was the reason I chose them. I think it’s been two months already. The sales representative was very good. He was always on time and answered the phone quick or my emails. He was very professional. He was very good. Installation people were nice too. They came and I told them, “Just be careful with the sprinklers on the lawn” and they took the time to cover the sprinklers with a bucket, which I thought was very, very considerate. They were very communicative. They were good. I always look for customer service, so I would say excellent customer service from the whole team.

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    All Year Cooling
    Response from All Year Cooling

    Felipe,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 25, 2013

    A friend told me about All Year. The experience went well. They were courteous and they were quick. They did what they had to do. They were great. I would recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Revlon,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Oct. 20, 2013

    I found All Year Cooling online and it was actually the first choice when you’re looking for an air conditioner when I did a search because our air conditioner broke down. And then I got really close to Tom. Basically, he helped me out majorly and everything’s fine. They have great customer service. No problems. Everything was installed correctly and always, help was there. I would recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Daniel,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    PriceStaff

    Reviewed Oct. 20, 2013

    I’ve had a couple of places I’ve done air conditioning work. I own several properties. The All Year in South Florida was excellent. I’ve used them on three jobs and I haven’t had any problems. They’ve been very efficient. Their prices have been great. Great experience. I’d definitely recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Robert,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 17, 2013

    All Year installed a new unit last Monday. They were recommended to me by a friend. The experience was really wonderful. The guys were courteous. They had nice manners. I find everything about them really, really nice. Good customer service. I would recommend them anytime.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Jean,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 16, 2013

    All Year’s salespeople were very nice and they responded to any questions that I had very promptly. I thought they were excellent upfront. So in that respect, I didn’t have any complaints at all. They were very good. I had some concerns with the install. Obviously, I don’t know anything about the units or the install. So I might have had very good installers but I didn’t think that the customer service skills of the installers were the greatest. So I wasn’t very happy with them and that experience. They weren’t very friendly. When they were working, I had it upstairs, so one was working outside with a compressor and one was working upstairs with a hammer. As the guy, by himself, is trying to take the stuff down the stairs and as he’s going on his way down, he scratches my door, my stair carpet is getting dirty, all those kinds of things. And when I kind of brought it up to their attention, they became even more unfriendly. So that experience wasn’t very good. It doesn’t mean that they didn’t do a good job installing but like I said, that part could have been better.

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    All Year Cooling
    Response from All Year Cooling
    Thank you for taking the time to submit your review. We apologize that the level of service you received didn’t meet your expectations. We strive to provide excellent service to all of our customers. You can call me directly at any time on my personal cell phone number (954-610-6620) if you have any questions.
    Thank you,
    Tommy Smith, President
    All Year Cooling
    Talk2tommy@allyearac.com

    954-610-6620

    Verified purchase
    Staff

    Reviewed Oct. 14, 2013

    All Year did my air conditioning about 10 years ago. I recommended it then to my girlfriend and All Year installed the new unit a week and a half to 2 weeks ago. It was terrific. They were very communicative, always letting me know what was going on, and very pleasant. These guys at All Year are pretty smart. I forgot the owner’s name. Peter or something like that. He’s sharp.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Carl,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer Service

    Reviewed Oct. 12, 2013

    I was doing an online search and the gentleman contacted me by phone. We sent an email back and forth. I needed this system, the whole unit. Actually, I’ve been with Service America for a long time and I also tried the other guys but with the AC, I did not have any luck. And when I saw the thing that All Year offer and the service and everything, it’s totally different than anybody else. I think this is the best service I got and the product I got is very good, too. Actually, I’m in Chicago and my home’s in Florida. They informed me about what’s going on and everything. I’m going to spread the word with everybody.

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    All Year Cooling
    Response from All Year Cooling

    Mohamed,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 11, 2013

    All Year’s sales rep and installers were excellent. Fast-time responding/service and economical. We will definitely recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Ramiro,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & Setup

    Reviewed Oct. 10, 2013

    About three weeks ago I had a unit replaced by All Year. They were referred to me by a neighbor who’s known them for quite a while. I was out of town so I wasn’t there during installation, but they did what they said they were going to do.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    John,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Oct. 10, 2013

    Working with All Year was a positive experience. Comfortable, friendly, and knowledgeable. I would recommend them to my friends and family.

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    All Year Cooling
    Response from All Year Cooling

    Tanya,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Oct. 4, 2013

    I Googled and I called a couple of places but I like All Year the best. I forgot the owner’s name now but he actually had his personal cell phone number on there to call. When I called, I realized that I have a friend that works there and that just probably did help seal the deal. So it worked out good. The installation team was very polite. They were professional and cleaned up after themselves. They were great. I thought it was pretty easy and they were very good communicating. They checked it out to make sure that their work was good.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Imee,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase

    Reviewed Sept. 30, 2013

    My overall experience with All Year was excellent from start to finish. I would recommend them to a friend.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Tony,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Sept. 27, 2013

    I heard All Year through a friend who has a contract with them. They like the service. Then at one point, my AC broke. I ended up eventually just getting a new one. I had it serviced, it worked. I’m very happy. They were all nice to deal with coming in to the home and they knew what they were talking about, and I was happy with the service. It’s now been a month. It was a good experience.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Lee,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Sept. 25, 2013

    I don’t remember how I first heard about All Year. I may have done a Google search and just looked and went out but then I have friends who had used them and gave me a high recommendation. I purchased a new unit. They actually installed it approximately two months ago. Sales representative and installation team were terrific. It was fine. They all did a good job. Everybody was good, pleasant and professional.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Julie,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Sept. 22, 2013

    My fuse was having some trouble and I saw All Year online. They were the first one to show us and they provided the estimates. They came in. They gave me speedy service and they were upfront with all the information so I went with them. They were all very good. I actually had a leak that same day after they installed it and they sent somebody over and emergency at 10 o’clock at night to try and fix it immediately and they stayed until it got fixed. They are great. Great service!

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Jerman,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 22, 2013

    I heard about All Year through a referral, Word-of-mouth. I’ve had my unit probably about 2 months. They were good. They were all extremely responsive and they acted very quickly. Basically, it was a decision I was going to have to make and I was working on it proactively and then the system sort of broke down before I actually ordered a new one. So that next thing you know, I was like, “All right, we need to expedite and they were extremely willing and able to do that so it made a big difference.” They submitted a competitive bid so my decision was price-driven. I would recommend them. I would say they can do operation and they work very quickly under pressure, and they were pretty buttoned up and thorough.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Paula,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase

    Reviewed Sept. 20, 2013

    I chose All Year because they’ve done work for me in the past. I have 3 air conditioning units and they're slowly all done. Everything was good. They showed up when they were supposed to and they did what they were supposed to do.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Carlos,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceContract & TermsPriceStaff

    Reviewed Sept. 19, 2013

    I moved into a 10-year old house which had a 10-year old AC which was at the end of its life and I needed to change. So I looked up on Google and I used engines list as well. I called a lot of people over. And all the people came over and made images and presentations. Now they gave me All Year Cooling. Supposedly he gave me on the contract a pretty decent service, after-field service offer in return.

    So the whole thing, the airconditioner, the system, and the service and all that promises made sounded good for the price I’m paying. I liked the offer. That’s the reason I chose All Year. I have been concerned of the company having some problems with the bankruptcy issue and all that, but I was explained that’s what the situation called. And that was the time.

    I did not personally meet the sales rep who came over to my house, I wasn’t available. But from then on, I did have a lot of discussions over the phone and via email, and that was pretty good. Based on my overall experience, I would recommend them to all.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Suresh,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2013

    I was getting quotes from different AC companies and just was having issues as far as finding someone who was credible and reputable, and a co-worker of mine told me to give them a call.

    I didn’t really have too much of an issue I know with the installation team. They were very courteous, very nice, very attentive to anything that I ask for. I can’t say much for the sales representative except for I was supposed to get a cleaning, and I didn’t. And I haven’t heard back from anyone. Overall, my experience with All Year was a breeze. I have had my unit from them since July or August. I would recommend them.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Linda,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed Sept. 12, 2013

    I have an air handler that I bought from All Year and they put it in. They were very good, very professional. They were great to me. I had no problems at all. They didn't need anything to clean up - they took everything away as they said. I’ve used All Year before. This is not the first time I’ve used them so this is nothing new. When I first called them… that was a lucky shot. You don't get a lucky shot every time you deal with people. Also I like the way the president, once you use them, he'll send you a letter thanking you for using his company.

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    All Year Cooling
    Response from All Year Cooling

    Carolyn,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed Sept. 11, 2013

    I personally have known Tom, the owner, for many years. I might be a little bit prejudiced, I don’t know, but I have known and been using All Year for years and all has been very well. I know there were some issues a few years ago, bankruptcy or something. They were fighting bankruptcy but I’ve always been satisfied with their products and their service. My experience with their installation and sales team was excellent - the service and the attention and I had no trouble getting in touch with them. Had my most recent unit from them last month and it went very well.

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    All Year Cooling
    Response from All Year Cooling

    Evelyn,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    PriceStaff

    Reviewed Sept. 10, 2013

    The air conditioning wasn’t working very good so I called All Year. Actually, surprisingly, I saw a fire for them. After I saw the fire, I realized that I’d done business with All Year Cooling before in my condominium. I’ve had pretty good results and service with them at my condo previously so I did give them a shot. The guy that came in here and gave me the price on it seemed a little bit more honest and more reliable. The installers did a good job. They came very professional and got stuff done. I definitely would recommend them.

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    All Year Cooling
    Response from All Year Cooling

    Ritch,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Aug. 26, 2013

    One of my neighbors actually used All Year’s service and said that they’re half decent and I called up. They weren’t the cheapest, they weren’t the most expensive, but when their salesman came over, he didn’t freak me out. The installation people were great. This company is professional and friendly.

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    All Year Cooling
    Response from All Year Cooling

    Steve,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Customer ServiceStaff

    Reviewed Aug. 23, 2013

    I had an excellent service from this company, specially when you deal with the owner, Mr. Thomas Smith. When you contact him by email in less than one minute you get a reply from him complying with your request. Mr. Smith is a very pleasant person and very helpful. Every time I contacted him he sends me a technician right away and after receiving the service he always asked if we are satisfied. I will highly recommend this company to whomever needs an air conditioning.

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    All Year Cooling
    Response from All Year Cooling

    Morris,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase

    Reviewed Aug. 18, 2013

    I found All Year Cooling on the website surfing. I asked the question, I used A-S-K-S. And then get information and the result. I programmed in best AC company, reputable and honest in West Palm Beach and that’s what they came up. The experience was exceptionally great, though we haven’t gotten any information from the bank as to what our payments are going to be, when our payments are due or anything like that yet.

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    All Year Cooling
    Response from All Year Cooling

    Frank,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 10, 2013

    Well, I’ve been doing business with All Year Cooling for about 35 years. I always get service pretty quick, and I’m always getting a pretty good deal. For my recent service, I had two air conditioning installed. It went very good. I’ve always been very pleased with the work they’re doing. If anybody asks me if they need any work done, I always tell them to call All Year.

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    All Year Cooling
    Response from All Year Cooling

    Vonnie,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Reviewed July 30, 2013

    I had a brand unit installed 11 months ago. Since that time I have had 4 service calls on this unit. The unit has been misdiagnosed three of the four times. The unit completed froze up, and the coils were replaced. Since that time my thermostat has been running non-stop, and it is set on 78 degrees constantly. My electric bill has increased 60.00 in three months. While the service has been diligent in coming out, I'm not so sure that it was all worth it.

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    No response received
    Verified purchase
    Installation & SetupStaff

    Reviewed July 30, 2013

    A friend of mine referred All Year to me. The experience, from the sales rep to installation, went great. No issues at all. I’ve actually referred them for a couple of different jobs. They are easy and reliable. The relationship and the pricing, the combination of the quality of work that they do, the warranty and so on and so forth are the reasons why I chose them.

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    All Year Cooling
    Response from All Year Cooling

    Ray,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed July 28, 2013

    I looked them up on the internet. I searched on the internet and I got 6 companies to come out and give me a quote. All Year not only were very professional, but were very competitive. The thing that surprised me the most was that besides hearing the competitive price, I told the salesperson that they got to have to wait a few days because I had sold some of my stocks and it was going to take a few days to get the money. He told me, 'Don't worry about money.' He said, 'Let's get you air now and whenever you get the check in, call me and I'll pick that up.' That impressed me a lot and the next day as he promised, the workers came in. That was close to about 3 weeks ago. They installed the unit and tested it. They showed me how to operate it and in everything that they did, they left the place clean. I have nothing to say but excellent things about them.

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    All Year Cooling
    Response from All Year Cooling

    Ed,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Staff

    Reviewed July 28, 2013

    All Year put the unit in I think on June 11th. We were just doing research on prices. We had gotten some bids last year and didn't have the money to do the job. I found them I think online. Nobody recommended them. I just called for an extra bid and they came in with the best bid. Everything was great. The salesperson, the guy I talked to, was Corey, and he was wonderful to work with and they got it put in within just a couple of days. The only hitch there was at all was that the truck with the air conditioner in it broke down. So the guy was there with the crane and the guys were there waiting for the air conditioner. It took like maybe 4 hours. Actually, the crane guy had to go pick up the air conditioner.

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    All Year Cooling
    Response from All Year Cooling

    Gayle,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed July 27, 2013

    I have had my unit for a month now. A friend of mine referred All Year to me, and all went good. From the sales rep to the installation team, they all provided quality service.

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    All Year Cooling
    Response from All Year Cooling

    Steve,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupCoverageStaff

    Reviewed July 26, 2013

    First of all, we've used All Year Cooling for over 20 years. Yes, probably close to or less than 1981 since we took the house over. So that's 30 years. Of course, we needed a new air conditioning immediately just about. The only negative I have is previously they've always installed Rheem and obviously we're in a panic situation here when we came back to the house and then I've seen no air whatsoever. It was a hot weekend and I just gave them a go ahead to install an air conditioner. I never verified whether it's going to be a Rheem or not and it wasn't. It's a Ruud. So I have no knowledge about that brand. I don't know if it's as good as Rheem or better than Rheem. When I say that, we've had from them over the 30 years at least 2 other air conditioning units and they were both Rheems. So that was a negative.

    Positive is the man that came that originally made the call said, 'You know by the way, you have currently a three time unit and truthfully for your house, you probably be better off with the three and a half.' So that was a positive. The other positive that I like is the contract where everything is covered for 10 years. It was like I think I've taken $800 extra 339 because it's 5 months with $80 a month. And I have the print out email, but I've gotten no hard copy about the warranty statement this has covered. So to me that's a little negative meaning, they should ship it out and they could still say this is contingent upon the final payment. So that would be an area that they can improve.

    There also has been one episode we had with them years ago that had nothing to do with right now that I was really ticked off because the man that they sent (this could date back probably 5, 6, 7 years) was totally inadequate. He did not know what the hell he was doing. But that aside, everything else had been fine.

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    All Year Cooling
    Response from All Year Cooling

    Dr. Art Knochenhauer,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 26, 2013

    We googled air conditioning companies online and they were one of the first ones we saw. My boss talked to the owner on the phone and he really liked him and they sent somebody out the same day. They were very professional, very prompt and very accommodating. Everybody was great. We've used All Year for several years now.

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    All Year Cooling
    Response from All Year Cooling

    Carla,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed July 24, 2013

    I called my realtor to find out if they recommend anyone and it happens to be that a member of the family did his homework, his research. (I had found a realtor and many times he deals with people like All Year Cooling, so I assumed that it's coming from a realtor that I had known for over 20 years and that the family member did the homework). I tried to find out if there's a company or whatever and then I took it. I have another proposal that's similar, a little bit higher but similar. But I decided to go with this company because I thought it's a serious company.

    It went really well. The salesperson, I think he may have had a series of calls before I finally decided. He didn't push me. He was just there on standby waiting for my decision and he was very courteous. The installation people, I was watching all the time. I sat five feet away from them looking at what they were doing. They showed a lot of experience. I was even asking him how many equipments he installed. I was surprised at so many equipments he already installed but you'll notice a person who is familiar with what he's doing. Already, he knows everything. Then I even had an inspection. I requested an inspection and they looked at it and they said not only is the equipment good but also it was very well done. It was very well installed.

    I should say that All Year Cooling is a very serious company that is customer-oriented and the service they do is very good. If I had to recommend, I would gladly recommend other customers to go to them. In the last two years, I also installed two brand new air conditioning with different companies, and to tell you the truth, out of these three companies I used, this one was the best. There was one that was very good too. They did a good job also but I was particularly satisfied with All Year Cooling. I'm very satisfied!

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    All Year Cooling
    Response from All Year Cooling

    Fernando,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed July 23, 2013

    We just had our All Year Heating and Cooling unit for less than a month, probably three weeks. I found them online and decided to contact them. The sales rep and installation team were nice, very courteous, and professional. I would definitely make a referral.

    Thanks for your vote!
    All Year Cooling
    Response from All Year Cooling

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed July 22, 2013

    I live here in the condominium and I take care of quite a few of the apartments for those people out of town. I think it's been about three or four years now I started using All Year Heating and Cooling. They've always done good so we just always called them back when a unit has a problem.

    One of the reasons I chose All Year of course was because of the free service call. And whether I actually saw that before I called them or not, I'm not sure. I may have just seen them in the building. It wasn't from advertising. Overall, their sales staff/management seems to be pretty receptive.

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    All Year Cooling
    Response from All Year Cooling

    Denny,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupStaff

    Reviewed July 20, 2013

    All Year Heating and Cooling was personally recommended to me by one of my friends who has had some work done in their house, and they were happy with them. The installation team was very accommodating, easy to deal with and responsive. They said they were going to be there, and they came when they said they were going to be there. I'd definitely recommend them.

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    All Year Cooling
    Response from All Year Cooling

    Alan,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Installation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed July 20, 2013

    I decided to contact All Year Heating and Cooling because someone else in our family had used them and was very satisfied. I've had my unit for about a month now. The sales and installation people were very nice, very friendly. I only have nice things to say about them - efficient, timely and organized. I would definitely recommend them.

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    All Year Cooling
    Response from All Year Cooling

    Natalie,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed July 19, 2013

    I saw an All Year ad on the Internet and my AC was broken so I gave them a call. It was a brand new condo. I just moved into it so I had to replace the whole unit that was there previously though I didn't have one really. Everything was just quick and speedy. I called them I think on Thursday and I had the new unit in by Monday. My unit wasn't ready and they weren't supposed to call me until Tuesday but someone who was getting it on Tuesday, they gave me theirs and then put theirs on Tuesday with the units that weren't ready on Tuesday. They made sure I got the unit when I was supposed to. I chose them as there was no fee for them to come and look at the unit. Some of them actually charge $160 just to come up here.

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    All Year Cooling
    Response from All Year Cooling

    Nancy,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed July 18, 2013

    Actually I was in the county trying to find someone and I can't remember which state she's at but as I got close, I reached out I guess to local vendors as options. All Year called back very promptly. That was Saturday. They called and came out very promptly on the same day. They came with a great price. The installation team was very nice and very quick and got the job done much faster than I thought they would. He was very helpful answering the few questions I had while he was there on site. It was very pleasurable. It was a very good experience.

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    All Year Cooling
    Response from All Year Cooling

    Judie,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

    Verified purchase
    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed July 18, 2013

    I just saw All Year on the White Pages looking up on the computer and they did a job for us in one of the properties that I managed. They were very prompt and we decided to use them again. We were able to also look at it price-wise and it was a good price and we were glad about that. So far my experience with them has been really good. The last property they had done was excellent. With the air conditioning unit shortly after installation, we began to experience some problems and something wasn't acting quite right. I called them immediately. They came out and fixed it.

    When I was searching, the price was number 1. But also what influenced me in choosing them was at the time, we had to work with a public accounting department and we can't always have a check like this. As soon as they're finished with the job, we have to have it mailed and we were able to say, ''Okay we understand that this is what you deal with. We'll work with you as far as getting payments.'' They were really accommodating in that way and they were able to work out a deal. So the price and the fact that they were flexible in how many days we will be able to get the payment to them - that's what made me decide to use them.

    I'm like, I call vendors okay when I'm dealing with properties such as rental properties and that type of thing that I can depend on, that are committed to their work and when they're like that, I'm loyal to them. To anyone who comes to me, that's who I would recommend because I don't have time to play. I have to be able to say okay, I can call All Year and they'll get me on their schedule and I can trust them and they'll work with quality and they will be good and that's what I like. They have all those important qualifications for me.

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    All Year Cooling
    Response from All Year Cooling

    Jacqueline,

    Thank you for your review! We work hard to provide our customers with excellent customer service and the best products in the industry. We look forward to working with you again in the future.

    Thank you again.

    Tommy Smith

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    All Year Cooling Company Information

    Company Name:
    All Year Cooling
    Company Type:
    Private
    Year Founded:
    1973
    Address:
    1345 NE 4TH Ave
    City:
    Fort Lauderdale
    State/Province:
    FL
    Postal Code:
    33304
    Country:
    United States
    Website:
    allyearcooling.com