All Year Cooling

All Year Cooling Reviews

Ft. Lauderdale, FL

About All Year Cooling

All Year Cooling specializes in installation, maintenance and repair services for residential and commercial air conditioning systems. It was established in 1973 and operates primarily in South Florida.

Pros
  • Professional and friendly staff
  • High-quality workmanship
Cons
  • Poor communication on service issues
  • Frequent delays in service appointments

All Year Cooling Reviews

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    Page 2 Reviews 5 - 35
    Verified purchase
    Staff

    Reviewed Jan. 14, 2025

    I'm a recurrent customer with All Year Cooling. They do the job properly. They recently changed the unit completely. It's very good.

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    Reviewed Jan. 14, 2025

    All Year Cooling was great. I was looking to get a new AC, and their responsiveness was very good.

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    Customer Service

    Reviewed Jan. 14, 2025

    So far, my experience with All Year Cooling is good. I got one phone call to make sure everything came out well. I was a previous customer, too. They had installed my previous AC 10 years ago. The response was quick. I like that they call back within an hour or so. The next day or the day after, they were at the house.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Jan. 14, 2025

    I wrote down my information through the internet and then I received a call from All Year Cooling 45 minutes later. We scheduled an appointment and it was very effective. They changed both air conditioning units, the one in the roof and the one inside my condo. My experience so far is great. The customer service was very good and I was very satisfied. The AC is working fine. The only thing is that we didn't pass the inspection because of some piece in the breakers. But it's not affecting me either. So, it's something that they need to change and then they need to schedule another inspection.

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    Reviewed Jan. 4, 2025

    My experience with All Year Cooling has been pretty good so far. I'm satisfied with them.

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    Staff

    Reviewed Dec. 19, 2024

    I do air conditioning work, so I know a few things and being an AC guy, I wanted to make sure that as an AC company, All Year Cooling did what they were supposed to. I went up on the roof of my condo and found that there was something pertaining to an air conditioning process that was supposed to be done, and I know it wasn't done. We pulled the permit, so someone will have to come back out with the inspector from Dade County. They have to rectify that situation. Besides that, my interactions with the reps have been good in general.

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    Customer ServicePriceStaff

    Reviewed Dec. 18, 2024

    My experience with All Year Cooling was good. The guy that came by, Joe, was very attentive, knew how to answer all my questions. Gave me a better price than anybody else in the area that I had already talked to. They came in within the next day. They were already there installing and I had the AC up and running the next day. I recommended my boss use them because I had to reuse them at my house. They put in a new AC system at my house and a new AC system at my job site.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 18, 2024

    All Year Cooling and Heating came out quickly and gave me a free estimate really fast. I had called various companies and there was some confusion. Somebody got mixed up and another one of their guy came again the next day. That was on a Saturday. As we were talking, he said they could come in on Monday. I told him I couldn't on Monday because I work during the week. He said they could install it Sunday, which was a plus for me. They also answered all my questions. The two people that came to install did a good job. It took them about 5 hours. They had to go back to the office because they wanted to pick something else up. It was a cement slab. My old air conditioner was a little bit smaller and they needed something for that. They were polite and I was satisfied. I'd recommend All Year Cooling and Heating to somebody else.

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    Customer ServicePriceProcess

    Reviewed Nov. 26, 2024

    All Year Cooling was a recommendation from somebody else who'd used them before. I needed a new AC and air duct system, and their price was good. I also call and ask them for things and customer service has been responsive. They told me one more person needed to come and follow up on something. While I'm not 100% finished with the process, so far, everything's been good, so I would recommend them.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2024

    All Year Cooling was referred by my sister-in-law and I used them for two different projects. I had the AC and the ducts done at my house. The whole thing was replaced. Then, I had an AC unit replaced at my business. The responsiveness was excellent and the techs did a great job of communicating and keeping me informed throughout the process. The rep does some tech work also, but in this particular case, he was doing the sales side of it. He was fantastic. Everyone we were in contact with, from the installers and even the woman who would call me to remind me people were coming, was very professional,

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    Reviewed Nov. 24, 2024

    All Year Cooling came to fix the AC. Everything went well.

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    Staff

    Reviewed Nov. 22, 2024

    I had used All Year Cooling & Heating in my previous home. They were out the next day, and my problem was resolved swiftly. I hoped for a repair, but it ended up being a costly repair so I opted for a replacement. The techs explained the whole thing to me. They were very knowledgeable. I sat with them. They took out the pieces and explained what had gone wrong, so I felt confident that they were not trying to swindle me.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Nov. 21, 2024

    I have already emailed manager a week ago, they have not addressed the issues, I'm still waiting. I'm emailing regarding a new York AC installation that started on October 28th. I've been an All Year customer for many years and chose your company to install a new AC because I've had consistently good experiences with your company in the past. Therefore, I was shocked at how disastrous our installation went, not only in terms of the poor workmanship, but also the lack of professionalism with which I was treated by the installers. The installers were rude and made it very uncomfortable for me to ask questions. I asked about the plenum because it didn't look right to me, but the installer only got irritated saying "I'm going to glue it all back together" and "what do you want me to do?" Whenever I attempted to ask a question, I was met with annoyance and repeatedly told to "trust them."

    Once they completed the installation, I asked them about the thermostat and why our old zoning thermostat was still running. The response was "it's working" and "don't worry about the old machines." Not only were they unprofessional with their interactions with me, but they spent the entire job socializing on their phone which included inviting people to my property to hangout without my knowledge. When 2 additional men showed up, I asked if they worked for All Year to which they said "no, they are my brothers." They then proceeded to chat and socialize on my property and at one point even asked me to bring them bottled water. When I told them I only had room temperature, they responded "put it in the fridge!" These installers were not focused on their work and I cannot imagine any business allowing such poor behavior and manners. The experience was beyond unreasonable.

    After they left, it was obvious that the AC was not working correctly. The AC and thermostat were not communicating at all and the AC ran continuously getting colder and colder despite already meeting the set temperature. We called All Year, who then sent a technician over to evaluate. Even he was shocked at what had happened and commented that it was obvious that the installers should have been more careful with the installation. The state of how the AC was installed was so poor that he said we needed a specialist technician, an electrician, and a ductwork technician to come. It ended up taking the technicians nearly all day to undo some of the problems the installers had caused.

    The lead technician stated that our wires were left a mess, the variable speed had not been set (the installers incorrectly told us it was automatic) and not matching the speed of the electric board, that he had to open dampers, and rewire the compressor. The lead technician was obviously very knowledgeable and hardworking, but you could tell that he was frustrated at how much work it was to fix the installers' mess. After 6 hours of work, he discovered that our plenum was no good which was something we had addressed to the installers, but were ignored. The technician explained that the installers should not have reused the old plenum, that it should've been replaced and communicated both to us and the office. We then had to schedule another technician to come to do the plenum which took another 4 hours of work.

    Once the material had set and we had a chance to try the new AC, there were still issues with noise, and the AC not running efficiently. We had a technician come who determined we needed a specialist and a ductwork technician to come out again to resolve the last matters. They spent all day finishing the last issues including removing more dampers. Every technician who has been to our home to see the condition of the AC and how we were treated was shocked that we had gone through such an experience of such incompetency and unprofessionalism.

    This entire ordeal started from October 28th and finished November 12th. It's unreasonable for a brand-new AC installation to consume 2 stressful weeks where I had to reschedule my life and work in order to accommodate repairs that shouldn't have been necessary if it had been installed correctly in the first place. All Year advertises same day installation and I expected to receive same day installation, not 2-week installation. Although the 5 workers who helped fix the errors of the installers were good and professional, apologies are insufficient for the headache that we went through nor does it resolve the standard we expected from All Year. I am not satisfied with the grief this has caused and expect All Year to compensate for the nightmare that should have been a simple installation.

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    Installation & Setup

    Reviewed Nov. 21, 2024

    Not only did Tom and his crew come asap they best quotes we were given by trusted company we previously used by thousands of $$$. The installers were professional, efficient and reliable! Definitely call All Year Cooling before you install AC in south Florida and I’m sure you will be as impressed as we were! My new company for HVAC maintenance as well moving forward. Thanks again!

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    Staff

    Reviewed Nov. 20, 2024

    It would take me five pages to explain how this company went up above and beyond anything I’ve ever experienced. They did more than I could’ve ever imagined or hope for. They will be my go to A/C Company for as long as I live in Florida, I want to thank the entire staff For their dedication and hard work to solve an issue that looked unsolvable. Thank you again.

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    Staff

    Reviewed Nov. 20, 2024

    The tech were good but one of them were very disrespectful at the end of the job, he need to be taught to have a little more patience it will go a long way. He change my mind from referring two of my friends to have your company replaced their A/C.

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    Installation & Setup

    Reviewed Nov. 14, 2024

    This is the second AC we buy from All Year Cooling. The first AC was purchased 16 years ago, and it broke down last Thursday. I called the office on Thursday morning, and at around noon, Joe **, a sales consultant, arrived at my house. The purchase of the new AC was easy, pleasant, and informative. I cannot recommend Joe ** enough. The new AC was installed the following day, Friday. What a relief! We were without AC for only one day. The installation was done without a hitch. I cannot say I am surprised. I have always received the best of service from All Year Cooling. The owner is the best.

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    Staff

    Reviewed Sept. 24, 2024

    We have been struggling with a leak for weeks that a previous plumber did not fix. These guys were so professional and worked diligently to fix the issue. Their number is now saved as the only plumber we will be needing (although I hope we don't ;) ). 10/10 great service with great attention to detail.

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    Installation & SetupStaff

    Reviewed Sept. 9, 2024

    My AC went Thursday and ALL YEAR COOLING sent a Tech out and OMAR showed me why it needed to be replaced. He gave me a breakdown of costs and the offers, which I accepted. The install went without a hitch, even though the pouring rain on the roof. They had drop cloths down and cleaned up after themselves so nicely. They were a polite as can be. My house was cooling down well even before they left.

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    Staff

    Reviewed Sept. 6, 2024

    All Year Cooling is an efficient and reliable AC company with excellent employees. Joe did a fantastic job and with great staff Celo and Andre. Great work guys. Thanks a million. This is why I’m a loyal customer for 19 years, my husband can come home.

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    Reviewed Sept. 4, 2024

    Re-pipe by Robbie and Omar. They did an awesome job in a timely fashion, and they left the place clean. Highly recommended. They were also very easy to deal with. I'll make sure that I spread the word about your service. It was wonderful. Thank you very much. Have a good day.

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    Reviewed Sept. 2, 2024

    Robby, Raul and Omar were awesome. Hot water heater died on a holiday weekend. I was able to get a new one installed ON THE HOLIDAY. Thank you. Long time customer from 2010 when I had my first AC put in. Second one in 2022. Glad they have plumbing now too!

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    PriceProcess

    Reviewed Aug. 29, 2024

    Easy process from the beginning. Amjad the technician was perfect and transparent. Told you what needed to be done and got it done. Patrick the installer went above and beyond to make the AC units fit and work efficient, cleaned up after the work was done, which is a big plus. 0% made the payment easy and affordable.

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    Contract & TermsStaff

    Reviewed Aug. 28, 2024

    Amjed, Technician and Ron, Manager were in agreement being without central AC system in excess of 2 weeks due to current unit having a severe Freon leak and not repairable, a new unit is needed. I was extremely impressed by the knowledge and professionalism, as well as working with me financially. I highly recommend All Year Cooling. Also, Amjed took all time necessary to accommodate me with the transaction.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Aug. 27, 2024

    Omar and All Year Cooling did a great job in an amazingly quick turnaround when our AC failed in the summer heat. Omar was always reachable and pulled the project together with speed and efficiency. The installation team was also great, on time and the results are what you’d want and expect from a company that knows and cares about what they do!

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 25, 2024

    The technician who they sent out was great, very efficient! I will be highly recommending All Year Cooling. I had an emergency Situation with my toilet backing up and I tried everything to fix. When that didn’t work, I called and they were out the next morning and everything was completed quickly. This ls a very good company with excellent service! It

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    Customer ServiceStaff

    Reviewed Aug. 24, 2024

    Service from A&I over the last 15 years has been nothing but flawless. Today continue the tradition. Called at 330 approximately and, with the help of Nancy, as always, The technician Vincent was here by 4 PM. He quickly solved the problem and was pleasant as has always been the tradition of A&I. Nice to know that the tradition seems to be continuing. With the new ownership structure. :)

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    Installation & SetupStaff

    Reviewed Aug. 23, 2024

    1. Edgar made me an offer I couldn’t refuse. Same unit as the competitor, plus 5 years of labor and 60 months 0% financing. 2. The two technicians that installed my unit were fantastic. Very meticulous and professional. They really cared about doing it right for me. I would recommend them wholeheartedly.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Aug. 23, 2024

    The staff provided excellent service. From the moment I contacted the company, they were responsive, friendly, and professional. The company responded quickly, and I received my AC unit the very next day. The repairman was friendly and diligent while installing my brand new AC unit on a rainy day. I will definitely refer this company to friends and family. Keep up the good work!

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    CoveragePunctuality & Speed

    Reviewed Aug. 23, 2024

    The technicians arrived on time and got right to work. They covered all the furniture prior to starting any work. They worked non-stop for over 8 hours and completed with excellent results. They cleaned up after themselves and uncovered all the furniture. The guys were very polite and complete professionals. I would recommend All Year Cooling very highly.

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    All Year Cooling Company Information

    Company Name:
    All Year Cooling
    Company Type:
    Private
    Year Founded:
    1973
    Address:
    1345 NE 4TH Ave
    City:
    Fort Lauderdale
    State/Province:
    FL
    Postal Code:
    33304
    Country:
    United States
    Website:
    www.allyearcooling.com