All Year Cooling Reviews

Ft. Lauderdale, FL

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About All Year Cooling

All Year Cooling specializes in installation, maintenance and repair services for residential and commercial air conditioning systems. It was established in 1973 and operates primarily in South Florida.

Visit allyearcooling.com
Pros
  • Professional and friendly staff
  • High-quality workmanship
Cons
  • Poor communication on service issues
  • Frequent delays in service appointments

All Year Cooling Reviews

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    Page 2 Reviews 10 - 40
    Customer Service

    Reviewed Oct. 21, 2025

    I installed a York A.C. from All Year Cooling, I was told that I have 10 year in warranty, 1 year my a.c. giving hot air, my home is 87*, I called 2 days ago. No one came. All year cooling is not good.

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    PriceStaff

    Reviewed Oct. 13, 2025

    Passang did excellent work, he took the time to check everything and found the problem. Additionally he took the time to explain what the problem was, and what needed fixing, and provided a quote. Thank you very much.

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    Customer ServiceCoverageTechPriceMaintenanceStaff

    Reviewed Oct. 3, 2025

    Received a bad unit that gave me issues from the first month of installation. I purchased an extended warranty last October due to the compressor going bad. Currently, the unit is four years old and it is not running properly. Around six different techs were sent out and coming back with different excuses of what the issue is. They so-called fixed and/or replaced several things and it's still not working properly. They sent me a quote for something else that they believe may have been the problem, which was $1500 for evap coil cleaning. They also replaced the evap when the unit was less than three years old. These techs were more focused on getting my tenant phone number than resolving the issue.

    Furthermore, another tech came out and told my tenant that I'm the reason that her and her children are suffering from the heat. This false statement cause somewhat of a friction between my tenants and I. That particular tech came before to give me a quote on a new unit that I wanted to replace in the front apartment. After thinking about how awful their other AC unit has been, I decided to spend my money with a better company. I believe the tech was upset that I purchased a brand new unit elsewhere, which was the best decision that I made. I even wrote the president of the company. He never responded. Hey, he got his money and didn't care about any future potential revenues that his company could lose.

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    CoverageTechMaintenanceStaff

    Reviewed Sept. 27, 2025

    My is Lorenzo J. I promise you All Year Cooling When they sell you a warranty when your AC break down, they keep their promise. They fix it. When you buy your AC unit from them take warranty on it, and Karl is a good technician. He explain everything to to me and work 9 to 10 pm to fix the AC.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2025

    I have been a customer for a couple of years. They've always been excellent. Service and financing. Great staff. Lately however I've not been able to reach anyone. Get answering service. Can't get anyone to respond. What's going on?

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    Customer ServiceTechSales & MarketingPriceStaff

    Reviewed Aug. 21, 2025

    1 am a customer over 10 years. I am very disappointed with the installation and service received for one of my air conditioner (split unit). 2 years ago had some insulation issues. Was fixed after some visits. Now it stopped cooling. The technician came out just glanced at the unit. It's old. It will cost over $2,000 to repair. It is better to replace. Unity Trying to sell me a new unit. What a "scam technician". I email the company no reply. No reply.

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    Customer ServiceContract & TermsCoveragePunctuality & SpeedStaff

    Reviewed Aug. 19, 2025

    The AC warranty and insurance I purchased with you (10 years) have four more years remaining, and you are not fulfilling the agreement. Not only is it terrible customer service for me to have to call constantly and not be able to immediately speak to an agent, but I also have to leave a voicemail so you can return my call if you feel like it. Terrible customer service for scheduling visits and not honoring them, and not even the slightest courtesy or professionalism for calling to inform me of your cancellation. Terrible customer service for making me miss work days and not showing up for the scheduled appointment.

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    CoverageTechSales & MarketingPunctuality & SpeedRefunds & PayoutsFollow-Through

    Reviewed Aug. 13, 2025

    Review Title: Beware of Warranty Misrepresentation – Learn from My Experience. I want to warn anyone considering using All Year Cooling or purchasing an extended labor warranty from them. My family and I had an AC unit installed at our home in less than six months they replaced it. They never followed through with purchasing my warranty through York. When we signed the contract, we purchased an extended labor warranty that was clearly stated as a manufacturer’s warranty — giving us 10 years of parts and labor coverage. This was one of the main reasons we agreed to go with them. It was even written on our original sales contract.

    Later on, when I tried to get my warranty documents, I noticed the warranty dates didn’t match what I purchased. After bringing this up multiple times (and being ignored for months), I finally got an answer — they admitted the warranty was their own warranty, not the manufacturer’s. They never purchased the actual 10-year manufacturer labor warranty from York/Johnson Controls, meaning I am now stuck without the coverage I paid for.

    After I got them to agree to buy the manufacturers warranty, it was too late. The manufacturer has confirmed that it’s too late to issue me the proper warranty because the purchase window has passed — all because the installation company failed to do their part. I’ve gone from the installation company to district managers at York, and I’m still getting nowhere. In my opinion, this is deceptive and unfair, and I fear other customers may be going through the same thing without even knowing it. Please double-check everything you are promised in writing and confirm directly with the manufacturer before signing anything.

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    Customer ServicePunctuality & SpeedTimeliness

    Reviewed Aug. 5, 2025

    I had a new unit installed 15 months ago. It's summer and the unit is experiencing problems. I call and need to leave a message because no one is available in person. Their message says they'll get back in an hour. Several hours later, no response. When they finally do call back, their same day service is extended to four days later.

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    Customer ServiceSales & MarketingRefunds & PayoutsStaff

    Reviewed July 22, 2025

    Top-Notch: Someone at the Health Dept referred All Year Cooling to us and we were not disappointed. There was a new HVAC put in last year, but without a permit, and that always indicates there will be many short-cuts, which the owner will pay for dearly. After 14 months, it was time to stop playing games with health and happiness and fresh air - and finally get a new company to put in a quality AC and do so by following the law, the rules and safety guidelines.

    All Year AC did not disappoint. From the moment Joe ** showed up to tell us about how their system works, which is best for my friend's needs and what not to do - he also spent time not selling the unit because, after all, they install 15 per day so they don't really need to force a sale: their company sells itself, especially with Joe as the lead.

    We were not going to let Joe go without solving the problem my friend had, so within 2 days, a complete new #Rheem HVAC was installed along with complete duct cleaning and sealing + the option was picked up for the extra 10 yr complete warranty. When you call for installation, you can ask for Orlando and Patrick = they worked well together. Maybe you can special request them.

    Mauricio cleaned all of the ducts and sealed them and all 3 men were willing to educate us along the way. My brother was in AC for 26 years and yet, I never saw such integrity and quality, as I saw with the employees with this company, even starting with the sales dept (Esther) and the weekend staff. I feel that we should have them all for Thanksgiving Dinner!!!

    And the owner, Tom ** - well, his business fully supports veterans and since my friend is a veteran, this is important to us. Your home and family deserve the craftsmanship of All Year Cooling and the individual staff that we mentioned. Stay Cool .. and enjoy the rest of the summer with @AllYearCooling #HVAC. I only write reviews that are positive ~ thanks for reading mine.

    Emm, Pompano Beach 7/22/2025

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    TechPricePunctuality & SpeedMaintenanceStaffResolution

    Reviewed July 19, 2025

    Recently, our A/C was having issues and it broke during a really hot evening. Steve came out earlier than was quoted to us, did a really great job fixing the issue fast and with care, and was a super nice guy! We really appreciate how easy the process was and how friendly everyone is. Highly recommend!

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    Customer ServiceStaff

    Reviewed June 30, 2025

    I had excellent customer service from All Year Cooling. The installer that they sent, Steve, was amazing. He was knowledgeable and absolutely a gentleman. I have recommended them and told people to ask for him.

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    Staff

    Reviewed June 19, 2025

    I needed a new AC unit and one of the companies recommended was All Year Cooling. The experience with them was good and the process was easy, and they kept coming out as needed. I still have an issue to address and I’ll reach out to them, but they were very responsive.

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    CoverageStaff

    Reviewed June 16, 2025

    Our company has known about All Year Cooling for some time. A few months ago, I purchased an air conditioner with them, and I'm happy to say that everything has been working perfectly since. It replaced an old unit, and this transition has been seamless. If a friend or family member asked about my experience with All Year Cooling, I’d describe it as excellent.

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    PriceStaff

    Reviewed June 2, 2025

    AC went out and I contacted All Year Cooling. I was recommended Edgar ** about AC and within 2 days I got a quote, approved and my AC was installed. I can't thank Edgar enough for helping me out and making everything smooth. He is very helpful, personality was great and very clear on information. He saved us in the time of need with this heat. Let me not forget to mention that we upgrade to a bigger ton. The one we had at our home was not big enough for our size home. Recommended give me a try.

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    Customer Service

    Reviewed May 24, 2025

    I've been dealing with All Year Cooling for 15 years, and I’m satisfied with both the company and their service.

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    Customer ServiceTechPunctuality & SpeedMaintenance

    Reviewed May 22, 2025

    Had an appointment with All Year Cooling. They no call no showed on me. I called to verify my appointment and they said they didn’t have one. Very unreliable. I also had previously purchased a maintenance contract. I asked about this and they told me that I needed to call to schedule maintenance. 2 service calls for 500. I’d have to say that they are not the company to call for your AC needs. Unreliable.

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    TechStaff

    Reviewed April 15, 2025

    All Year Cooling is an Excellent Company. They installed our unit 7 years ago with an extended warranty and they have provided absolutely excellent service throughout the years. I recommend All Year Cooling to everyone I know. Thank You All Year Cooling for providing the Best Service!!!

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    CoveragePunctuality & SpeedMaintenance

    Reviewed March 22, 2025

    I had a guy from All Year Cooling come out about a month ago to fix my AC because the unit wasn’t giving any cooling at all. It was just blowing regular air. He did a repair on the broken unit and got it working again. The only issue I had was that he was supposed to come in the morning, but he didn’t show up until late in the afternoon. It took him six hours to come. But he did fix it and I was very happy.

    He also told me that I’d probably need to replace the unit since it’s older, and they sent me an estimate. I thought the estimate was fair. I haven’t replaced it yet because it’s a lot of money, and for now it’s working.

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    TechPriceRates

    Reviewed March 22, 2025

    This was the third air conditioning system I’ve bought from All Year Cooling. I haven't had any problems with them, so I got them again when I needed new air conditioning. They came out, gave me a price, I said “Okay,” and they put it in. I got a fair price and good service.

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    Reviewed March 6, 2025

    All Year Cooling was good. My grandfather used them for years and was very happy with their service. I needed my air conditioner fixed and they had good responsiveness. They got me credit in a day and I bought a new air conditioner. They're a good company to do business with.

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    Customer ServiceTechPriceStaffRates

    Reviewed March 5, 2025

    The system that I had in my house is from when I built the house. It was 20 years old at that time. I wanted to get a new one. All Year sent out a salesman, and Omar was excellent and very nice. Everything went very simple and easy. They sized it all up. The new system was the same size to what I had, and they put it all in. It took all day. They took the old one out and although the new one was on its way from Coral Springs, Florida, it took a little time. But they had everything all ready for the new one when it arrived here. Then they put it in and hooked it all up, and it was working fine. The quality is very good so far.

    I called them back a couple times because I really didn't understand the thermostat, and the representatives did a good job. Someone came right out and explained it all to me, and everything's working fine so far. I was happy with the price too. I knew what I had to pay, and I was very comfortable with it. I would recommend All Year. They did an excellent job, so I was very happy.

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    Staff

    Reviewed March 5, 2025

    Everything is excellent, and the machine is working very well. The salesman was very good, and all the service tools were fantastic. When I went to investigate about the machine that All Year was going to install, I went to the website. The technicians were very good and professional as well. Everything was good and on time.

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    PricePunctuality & SpeedStaffRates

    Reviewed March 5, 2025

    We were looking to get an adequate AC unit and the work done quickly, and All Year Cooling did both for a fair price. They were courteous and did a good job.

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    PriceMaintenanceRates

    Reviewed March 5, 2025

    I needed a new air conditioner. The one that I had was 11 years old. Even though it was still working, I thought it was time to get a new one before it breaks down. All Year did the job well, and the price was in line with everyone else. Go ahead and use them.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Feb. 12, 2025

    All I have is praise for All Year Heating & Cooling Service. I had a problem with my air conditioner, and I wanted to get a new one. I spoke to the owner, and he was nice, understanding, and very knowledgeable. It took one day to get the process done and the second day to put it in. They were amazing.

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    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaffRatesTransparency

    Reviewed Feb. 12, 2025

    My parents have been using All Year Cooling for 50 years. They used to be down the street from their house, so it's just a name you could trust. They just replaced the whole unit at my parent’s house a week ago. My unit worked but I just wanted a couple of things changed and they did a good job.

    We had a little screw up, but things were fixed and everything turned out well in the end. They left a part that they weren't supposed to, so it seized the system. It was over Thanksgiving, and the house was 90 degrees, cooking turkey and they sent a guy out the Saturday after Thanksgiving, so it was a three-day wait. But they get someone to you as fast as possible.

    But one thing I liked about them is they kept me up to date, kept me in the loop of what was going on. I wasn’t just waiting around, I knew what was going on, which was nice.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed Feb. 12, 2025

    All Year Cooling and Heating has been good. They did their job, and they knew what they were doing. So, when my air conditioner broke, it was easy to get them to take care of it. They had it done in half a day. They did an excellent job.

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    Customer ServiceTechSales & MarketingPriceMaintenanceStaffRates

    Reviewed Feb. 12, 2025

    I just looked online for air conditioning in my area, and saw an All Year Cooling truck coming and going once in a while. I decided to go with it after taking three quotes. Somebody came and make a quote. The salesman inspired me with confidence. We had to replace the top unit and the inside unit. It's just a small one bedroom apartment. So, everything was okay. It was done in one day, and services was completed and was good.

    The only problem is when the guy left with the defective unit, we have a new concrete resurfacing in the steps and in front of the door, and they massacred everything. I took pictures and sent it to the office. They really scratched all the new surfacing of our steps and is really ruined. So, we need a quote. I've been here since January. And the person who's taking care of it is sick. So, I don't know what's been going on.

    Everything else was perfect. Once I had the permit they came to check and everything is fine.

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    Customer ServicePunctuality & SpeedMaintenanceStaffResolution

    Reviewed Feb. 12, 2025

    I thought All Year Cooling would be reliable, and they’re one of the few companies I know that offer financing, so I chose them. We had an issue with the initial setup. They were scheduled for a certain day to come and fix it, but then they showed up and weren’t prepared, so they ended up having to reschedule and gave me no reason for doing so. It was worse.

    They finally fixed it, but they left the ceilings undone and had to come back again. So that was a little inconvenient. In the end, they were able to get the issue fixed, but it just took a while. The representative tried as much as he could to make it better. I wasn’t trying to throw Michael under the bus. But I feel there’s a disconnect between what he can do versus what the company can do. I told him I wanted to speak to his supervisor, and I requested someone to call me, but I never got a call back. I’ve been a property manager for many years, and I’ve never had this happen. We ended up just having to deal with it.

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    All Year Cooling Company Information

    Company Name:
    All Year Cooling
    Company Type:
    Private
    Year Founded:
    1973
    Address:
    1345 NE 4TH Ave
    City:
    Fort Lauderdale
    State/Province:
    FL
    Postal Code:
    33304
    Country:
    United States
    Website:
    allyearcooling.com