A.J. Perri Reviews

I had a leak in my attic furnace that was due to the coil in that furnace, which was a York furnace, having rusted out, and that leak traveled over to the ceiling and came down through the ceiling drywall. I looked on the internet for people who repair York furnaces. And A.J. Perri was one of the names that came up. I called them. They would send somebody out. And they were the ones who finally diagnosed the problem. I actually had PSE&G come out twice before, and they had not figured out what the problem was. So, when they came out, they figured out the problem. Then I said, "I'd like it replaced." And they sent their guy, who kind of quotes what is involved, to meet me.

A.J. Perri does good work. As a repeat customer, I like their response and being able to come out to do whatever we need them to do. We also never had an issue with them. When we called them recently, they came the next day to look at the issue. The system in the attic was leaking, and it was coming through the doorway of the bathroom upstairs on the second floor. Their tech said it was the overflow valve where the water was supposed to drain out of. He was feeling around and he couldn't really tell what the problem was at first. But my father was up there with him and he was telling the tech that it might be this and that. The tech wasn't disrespectful and he did the work. In the end, he figured it was the pipe that was in there. He fixed the PVC pipe and the drain that goes underneath the piece up the air condition unit. Then, he kind of ran it a different way and put it on the pitch so it'd run out. Since then, we haven't had a problem.

My AC system was very old, and the compressor was not working and making some very loud noise. So, it wasn't something that really could be fixed. I called around a few places. A.J. Perri responded to me. Some of the other companies that I contacted were a little disappointing, with either them not coming when they said they were gonna come and that was the reason why I wound up going with A.J. Perri. The two service people that came worked very hard. I had a very cramped space up in the attic that they had to work in. They worked all day. They did a good job.

I had a new refrigerator installed, and there was a water line for a water dispenser. When the installer was trying to install it, the copper pipe was hot. He said there was hot water coming in when it should be a cold water line. They already had unboxed the refrigerator so I told them to go ahead and put it in, and I'd just call a plumber to have everything checked out.

I always have a good experience with A.J.Perri. I reached out to them because I see a lot of their trucks all over the place. And nowadays, it's hard to trust small companies when you go to Marketplace on Facebook because of scams. Every time I call them or text, they always reply within a matter of hours. It doesn't take the next day. They came out to treat my water heater boiler recently. They came, they checked, they gave me quotes, they gave me choices, options to choose, and then I went from there. Everything's perfect now. When it comes to a homeowner, not having hot water is a big thing in this country. The water is super cold. So the timing that they do service is pretty quick. It was a very good thing. I recommend it to everybody.

A.J. Perri put the heater in and they checked the furance before they left, and it was working. When we had a cold day, we went to turn it on, but it didn't go on. So we called that day and they said they would be there the next day. They came the next day and fixed it. The tech knew exactly what to do and he was very nice. It was very pleasant. He was very easy to deal with. He was very receptive to any questions that I had. Everything was good. A.J. Perri was very responsive and came right away.

My sewer was backed up. I called A.J. Perri. They came to snake and camera the sewer. Their tech told me I needed a whole new sewer system. He quoted me $5,000, and it was able to be fixed for $43. I think the tech who quoted me was lying, and he knew it didn't need to be replaced. I had someone else come, and they were able to fix it for under $100 worth of material. I was very dissatisfied with A.J. Perri. Their tech charged me, didn't fix anything, and quoted me thousands of dollars to fix something that didn't need to be fixed.

The service provided by A.J.Perri was good. The unit was not cooling. It was old. And they replaced it.

A.J. Perri has good customer service. They installed our boiler, and I needed a service call before it started up for the season. The technician was polite and very nice. He looked through everything. He was perfect.

A.J. Perri came out to work on the leaks in a kitchen sink and a bathroom sink. The service was prompt. They came right when they said they would. I usually called at night and they came that very next morning. The issue was resolved after two visits. They usually had to come back the next day because it was still leaking, which is very odd. But they fixed it and they came back with no problem and no additional fee. So I was happy. I called them in an emergency and they usually came within 12 hours of calling. So that was great.

I had a good experience with A.J. Perri. They are the best and were nice. Everything is fine with them. I called them for an estimate. The problem is I can't afford 18,000. I have expenses more than the estimate that A.J. Perri gave me so I will not push through. But the guy who came gave guidance, and was very polite when he talked to me.

I had somebody from A.J. Perri come who did my garbage disposal that stopped working for three weeks. The guy was wonderful. He did a very good job. He came and fixed it without upselling me a new one. The unit works beautifully. The only problem I had was the schedule. You have to wait for a three or four-hour window. Give them a call and they schedule.

In August, our AC decided to take a swan dive. It was only a seven-year-old unit. We had somebody come out and tell us that they could try and repair the damaged the condensers, the one in the attic, and the compressors outside. The first time we started calling people, we weren't getting callbacks right away. We were upset and scared about that, the very first time. It took a bit for us to get a good response. But everybody that A.J. Perri send out is respectful and considerate.

Use A.J. Perri. They're well-known and quick. My plumbing issue's turnaround time was 24 hours, and they did it.

My experience with A.J. Perri was good. I reached out to them for our clogged pipes. The technician came in, I walked him through what the issues were, and he got to work. I feel good about the work. I'd be happy to call them again for the same thing. I had some issues with the appointment because I scheduled one immediately for a couple of hours after the call, and they called me up and had to cancel because their technician was running late on another job, but it was rescheduled for the next day. The person that came knew what he was doing and tried his best to help. I think the pricing was a bit less transparent than I would have liked, but ultimately, I ended up paying what I thought I was gonna pay. So, it all worked out okay. A.J. Perri is good to use, reliable, and show up when they tell you they'll show up.

AJ Perri installed a new HVAC system in my home at the end of May. The contract required the company to obtain the permit. The salesperson requested a copy of my survey, and I provided it to him. It is now September and I have not yet received the permit. Without the permit, I cannot get the HVAC installation inspected. I reached out to the company several times requesting the permit and each time I was told that someone will contact me, but no one did. I even contacted the salesperson and he did not contact me. I am disappointed in the level of service received and I doubt I would use this company again. I certainly would not recommend them to anyone.

A.J. Perri worked on the HVAC in my father's house. I set things up for him and at the time, I needed someone ASAP and they were the fastest. Their guys were dispatched in less than two hours and they fixed the issue. My father loved the service and he was very happy.

We've seen A.J. Perri's commercials and they're in my community on a regular basis, performing services for my neighbors, so I was familiar with them. My mom was complaining that the air conditioner was not working efficiently, so she reached out for service. First, PSE&G, and then A.J. Perri. They came in and did their analysis. Then they determined that we needed a new furnace and a new condenser. The experience was fine and they completed the work. My mom didn't like what they initially did so, they came back and redid it. She seems to be satisfied with the results. But the price was ridiculously expensive. Also, they will leave a minor mess and you will have to clean up after them.

The worst thing I did was to switch from C&C to A.J. Perri. They always say that you get for what you pay. Well, I went with AJ because their price was better and has been nothing but headaches. I should have stayed with C&C since I was a customer for over 25 years. I had a new unit installed and has been nothing but problems after problems when it comes to the summer for cooling. The fan has been replaced numerous of times due to being defective. The fan was recently installed not too long ago, and now the unit is running outside but no cold air coming inside the house. This is definitely what they call a Lemon unit.

Had A.J. Perri install our Heat/A/C 8+ years ago. I recently had a problem with the A/C called for an appointment. The tech responded and within 10 minutes stated the unit is overheating and a new fan would cost over $2500 but to be safe the whole system should be replaced. Not being satisfied with that response I called JCPL for an appointment to check the A/C. The Tech responded changed a fuse in the basement replaced a module and within 30 minutes the A/C has been working since. I wrote a return receipt letter to A.J. Perri and they haven’t responded.

Just give A.J. Perri a call and the problem should get fixed. They're reliable, their website is very easy to use, and they come out when I request for service. Recently, I had a sink problem which I had been enduring for a day. I called them and it was extremely easy to communicate with them. In a few hours, the plumbers were at my home. It turned out that my pipe was clogged and they cleaned it out.

I had a water heater that needed to be replaced, and the HVAC company that put it in and did all my air conditioning units went out of business. I knew about A.J. Perri, and they were able to come out immediately. We were selling our house, and it was the day of our open house, so we needed immediate action. The tech was good, and he replaced the water heater. It functions fine now. There was a minor gas leak from the fixtures that needed to be replaced or tightened up, and they came out right away to do that. A.J. Perri was responsive, and that was what I needed.

I reached out to A.J. Perri about the shower that was clogged. It took the plumbers about 10 minutes to do the job, and it was good. They're very nice guys. A.J. Perri has excellent people. It was the second time I called them and I was so happy that I called them again. The experience was wow. It was like a blessing. I will recommend them hundred times.

We had an AC unit that was on its last leg. I've used A.J. Perri before and I reached out to them again. They replaced the AC unit and it was a positive experience with the team. They got in very quickly and got us done within a week. So far, so good. Everything's functioning fine. They're pretty fair-priced as well.

A.J. Perri is overpriced. I bought the part for $35. Their technician came in and charged me $475 to put it in. That's criminal. The guy was clean and he did a nice job but $475 for 15 minutes' worth of work is ridiculous. I'd tell others to look for somebody else.

I liked that A.J. Perri could come on the same day and the technician they sent was wonderful. He put new parts in the bowl. The job was a little on the expensive side, but he tried to work with me a little and it's holding up so I'm happy.

We had a very good experience with A.J. Perri. We wanted to try to get somebody out as soon as possible, and they came the next day when we called them. We were very pleased with the person who came out to us. A.J. Perri is very dedicated and they come on time.

We always use A.J. Perri every time we have a problem. They're expensive, but it's worth it. Their team member are very friendly, too. My husband called them recently for a plumbing ticket and everything was fine. The tech fixed the faucet and it turned out that there was a problem under the sink. Since the repair, everything has been working perfectly. I didn't like the fact that we got charged extra because it was a small space, but other than that, I would tell others to use them. Their expertise makes their service valuable.

My washing machine backed up into my laundry sink. A.J. Perri was able to send someone that day. The person who was here was not able to do what needed to be done, but they sent someone the very next day, which was great. There was something about a drain. They had to use some kind of special thing to clean it out. The issue has been fully resolved. Everyone was very nice and very polite. They were prompt. They cleaned up very nicely after themselves. It was a positive experience. I wouldn't really hesitate to call them back again.

I had a jammed Moen garbage disposal. Called A.J. Perri for the first time and I agreed to their $150 service fee to come out and assess the problem. They sent two technicians out and they assessed it was jammed and not burned out. Told me they would try to unjam it and the total cost is $250 which included the $150 service fee. $250 was high but what was I going to do. If they couldn't unjam it, the cost to replace the garbage disposal with their unit would be $2,100. If I provided the garbage disposal unit, the labor cost would be $1,017. A good garbage disposal costs about $125 - $175 retail. The two technicians who were very nice unjammed my disposal in about 10 minutes.

I had draining issues throughout the house. It lasted for a month or two. I got charged more than what I initially thought, but A.J. Perri came immediately and got the work done so I didn't care too much. They came that same day.

Our service visits with A.J. Perri were fine. We contacted them once when we needed a drip repaired from the pipe, and we contacted them when they sent a mailing for an annual checkup of your heating system, at which time they detected some deficiencies that would require us to replace the air conditioning system, which we did. We were satisfied with the outcome of all the work that they did. However, they're pricey.

Our tenant called us and said that the air conditioner wasn’t working properly. It would turn off if it got super hot. The tech that was sent by A.J. Perri was very informative with what he felt was wrong, and he was very good. We had to replace the compressor but we didn't do it with A.J. Perri because they gave me a price quote, and it was quite high. I called for a second opinion, and I was able to get it fixed for not even a fraction of the price of what it would cost me to replace the whole unit naturally. So, the actual experience with A.J. Perri was good because they came out right away, and they were able to tell me what the problem was but their solution wasn’t in my best interest.

A.J. Perri has been awesome. I've been using them for years. They show up. They're a 5 to me.

I was so happy to get an appt the same day with AjPerri, My AC unit on the outside just stopped working randomly, I could hear the inside turn on but not the outside part. So the tech got here took a look and said the first step was to replace the capacitor then we will see. So he replaced that, the fan turned on but a couple of seconds later it stopped again for a few second then would start again, then turn off. So he looked at a few other things, called a friend/co-worker not sure which and they came to the conclusion the fan and condenser were all shot. So he gave me a quote for the parts and labor at almost 8k and said I can try to call the manufacturer and see if they will do anything under warranty since the unit is only 4 years old but in the end it may be better to buy a new one.

We've had a great experience with A.J.Perri. They were very knowledgeable, and they tell you straight how much it's going to cost and let you decide if you want to do the job or not. The most recent issue they came out for was the water spigot. Everything's functioning now. Their technicians have been very knowledgeable, straightforward, and trustworthy. They're a little bit high in price, though.

A.J.Perri was very good. They did a good job and got the hell out. That's what I wanted. I just wanted them to do the job and go away. I'd recommend them.

This company does not keep the Technicians within the scheduling timeframe. I have waited on my day off for 4 hours only to find the technician behind and had to reschedule 3 times for a tune-up service. Let’s hope 3rd time goes well as like everyone that works full-time this is the only day for multiple errands, appointments, etc. that a person has during the week.

The water wouldn't stay in the toilet. I would flush it, the water will come up, and it would go down. I tried to get my regular plumber, but he couldn't come for a while. I went online then reached out to A.J. Perri and they sent someone right away. However, the plumber couldn't fix the issue. He tried the best he could but he couldn't figure it out. I didn't know what else to do, so I changed everything. They're supposed to be licensed plumbers but I was getting the impression that they weren't.

I had an excellent experience with A.J. Perri. They fixed a lot of things, and we depend on them whenever we have a need. I usually call them first to see if they can fix whatever the issue is. They have a good company.