A.J. Perri Reviews

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Edited by: Amanda Futrell

About A.J. Perri

A.J. Perri provides residential HVAC, plumbing, air quality and smart home services across New Jersey. It offers installation, repair and maintenance work backed by multiple guarantees. Monthly service plans range from $15 to $20 with optional add-ons. Financing is available for larger HVAC and plumbing projects.

Pros
  • Emergency service seven days a week
  • Licensed and insured professionals
  • Financing and service plans available
  • One-year satisfaction guarantee
  • Smart home upgrades available
Cons
  • No upfront pricing online
  • Service area limited to New Jersey

What is A.J. Perri?

Part of the ARS/Rescue Rooter network, A.J. Perri began as a small family business in 1971. It provides residential HVAC, plumbing, air quality and smart home services across New Jersey. Licensed professionals perform installations, repairs and maintenance, supported by guarantees and financing options.

A.J. Perri services

Services from A.J. Perri include:

  • Air conditioning: Installation, repairs, tuneups and ductless systems
  • Heating systems: Installation, repairs, tuneups and boiler service
  • Plumbing: Drain cleaning, water heater service and emergency repairs
  • Indoor air quality: Purifiers, humidifiers and UV sterilizers
  • Smart home upgrades: Google Nest thermostats, cameras and leak detection

Pro Service Plans

A.J. Perri offers optional Pro Service Plans for homeowners who want scheduled maintenance and priority service. Each plan covers one HVAC system, and homeowners can add plumbing or indoor air quality coverage for an extra monthly fee.

Oil-fired heating devices are excluded. Planholders must submit 30 days written notice to cancel.

* Replacement system credits can’t be combined with other discounts or offers.

A.J. Perri warranties and guarantees

A.J. Perri backs its HVAC and plumbing work with several warranties and guarantees. Equipment A.J. Perri installs is covered when it’s within the manufacturer’s warranty period and is used and maintained according to the manufacturer’s manuals. If a problem comes up with a system installed by A.J. Perri, the company says it will address the issue at no cost to the homeowner during any active labor warranty period.

A.J. Perri service guarantees

Service guarantees from A.J. Perri include:

  • Trustworthy Tune-Up No Breakdown Guarantee: A.J. Perri refunds the full cost of an HVAC tuneup if the system breaks down during the same season, as long as there were no outstanding repair recommendations and the breakdown wasn’t the result of normal wear and tear.
  • 100% money-back guarantee: If you aren’t satisfied within one year of the original invoice date, A.J. Perri will try to correct the issue or remove the equipment and refund your payment.
  • Ultimate Comfort Guarantee: If a new system can’t maintain the set temperature in the first year, the company will redesign, repair or replace the installed parts at no extra cost.
  • Home Protection Guarantee: A.J. Perri professionals take steps to protect your home, including using protective gear and cleaning the work area when they’re done. The company takes responsibility for any accidental damage that might occur during service.
  • Exceptional Service Guarantee: If you're not satisfied with the work within one year of the invoice date, the company will work to correct the issue or refund your payment. Some plumbing repairs and sewer work have separate warranties.

A.J. Perri repair guarantees

Repair warranties from A.J. Perri include:

  • General plumbing and HVAC repairs: One year for parts and labor
  • Drain clearing: One year with camera inspection
  • Main water line replacement: One-year labor warranty for copper, PVC or polyethylene
  • Main sewer line replacement: Twenty-year labor warranty, ten-year stoppage warranty and lifetime materials
  • Main sewer line repair: Lifetime parts, one-year labor and one-year stoppage warranty

How does A.J. Perri work?

A.J. Perri provides installation, repair and maintenance services, along with emergency support for urgent heating, cooling or plumbing issues. Customers can submit service requests online seven days a week, 365 days a year.

All service professionals are licensed, insured and uniformed. They wear boot covers inside your home, and cleanup is included with every service.

A.J. Perri costs

A.J. Perri doesn’t publish its pricing. Financing is available through a partnership with GoodLeap, with flexible payment options for residential HVAC and plumbing projects. Applications use a soft credit check during approval and look at the highest score from all three credit bureaus. You can apply online or by phone, and most applications take only a few minutes to start.

The company also runs promotional deals and seasonal discounts for residential customers. It’s worth checking its website to see if any limited-time offers apply to the service you need.

A.J. Perri service plan pricing

Here’s the monthly pricing for A.J. Perri’s Pro Service Plans:

  • Elite Plan: $20
  • Essential Plan: $15
  • Plumbing Add-on: $5
  • Humidifier Add-on: $5
  • Air Quality Add-on: $5

A.J. Perri FAQ

Does A.J. Perri offer emergency HVAC or plumbing service?

Yes, emergency support is available for urgent heating, cooling or plumbing issues. Licensed and insured service professionals respond with priority service seven days a week.

What does A.J. Perri charge for service?

At the time of publication, pricing for Pro Service Plans starts at $15 per month with optional $5 add-ons for plumbing, humidifiers and indoor air quality. Pricing for installations and repairs isn’t listed online, but A.J. Perri often advertises seasonal discounts.

Is A.J. Perri legit?

Yes, A.J. Perri is a legitimate, licensed residential service provider that has been operating in New Jersey since 1971. It’s part of the ARS/Rescue Rooter network, publishes its license numbers (Anton Cunningham Master HVACR License No. 19HC00378400; Thomas Kober Plumbing License No. 36BI01029400; NJHIC License No. 13VH1169330), offers guarantees and maintains a privacy policy and terms of use on its website.

Does A.J. Perri offer financing for HVAC and plumbing projects?

Yes, A.J. Perri partners with GoodLeap to offer financing for HVAC and plumbing projects. Applications include a soft credit check and can be completed online through the company’s financing page.

A.J. Perri Reviews

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    How do I know I can trust these reviews about A.J. Perri?
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    Reviewed Dec. 1, 2025

    This is day 12 without heat due to an error made by A.J. Perri a year ago on a new $25,000 system. Upon reflection, the sales department was SUPER responsive 2 years ago when I purchased a new Air Conditioning system ($17k) and a year ago when we bought a new furnace. Installation was smooth and friendly. But now that there's a problem, I can't get a hold of anyone with good information or influence. Day 4 -The service tech who finally looked at the system determined that upon installation A.J. Perri failed to attach a flue sensor. So the system ran for over a year without this attached. The dangling metal sensor then shorted out the system. Day 6 - "Your parts will be in today! Once they're here we'll get you scheduled." *crickets* Day 8 - Thanksgiving. At least the over kept us warm.

    Day 10 - Aafter many failed customer service calls) the Customer Service QA manager called me to see why I was such a hot head. She had no info on my issue because all of the correspondence was put on the wrong address/account. She finally understood the severity of the issue and asked if she could look into it and quickly call me back. The was two days ago. *crickets again* Day 12 - headed into a week of overnight temps in the teens. Still no updates. The parts department gets in at 10:30am. LOLOLOLOL.

    ***SUMMARY*** This issue was escalated to management 10 days ago and I haven't heard from anyone accountable. Zero sense of urgency. It feels like they're just waiting for parts to arrive from Amazon or something rather than doing what the first tech suggested - someone drive to the supply house. When you buy these systems you have them for years and years. Quality service is 100x more important than friendly sales and installation people. Still waiting and chilly....

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      A.J. Perri Company Information

      Company Name:
      A.J. Perri
      Address:
      1162 Pine Brook Road
      City:
      Tinton Falls
      State/Province:
      NJ
      Postal Code:
      07724
      Country:
      United States
      Website:
      www.ajperri.com