Lindstrom Air Conditioning & Plumbing

Called Lindstrom yesterday as one of the A/C units did not work. Lindstrom repairman came, informed me the capacitor of the A/C unit had to be changed. 1) Lindstrom charged me $495 for the work; 2) The repairman worked for less than 20 minutes; 3) The capacitor (tp-cap-45/5/440r) market price is less than $25. Another example: A few months ago, I had an underground water pipe leaking on the first floor. Lindstrom‘ best quote for the work is about $17,000 ( no kidding, $17,000) !!! I had another company to repipe the whole house (!) for $13,000! Will never use Lindstrom again!

Had purchase an brand new unit through Lindstrom for $10.000. Had nothing but leaks and extensive damages to my ceiling with holes from leaks. To date the unit still problems and leaking and mold damages. This has been a total nightmare. The Mgr from the ac dept Bud seems to not wanna be bothered and this is a complete torture what they put me through. Again I have them here the service light after a tech was here 2 weeks ago and found much more damages and mold to my unit. Now I have to solve the wet ceiling again and mold up in the unit the tech showed me in photos. I would highly never recommend this company to anyone. Thanking you for your time...

We recently called this company to come fix our AC. They put air freeze into it which caused more problems. We were charged $300 for this job and the guy who did it was there for almost three hours. He spent most of his time in the car and barely any time actually working on the AC. Since he did this, the AC got worse and we had to call another company to fix the damage they caused. They are not returning our calls. We wish to get compensation for the damage that was caused and it would be nice to at least have the courtesy to answer us or get back to us. We left a voicemail explaining the situation and they never even bothered to call back. Customer service is poor. Not sure if it was the guy specifically working that day that was the problem but I will not be working anymore with this company. I hope to hear back from someone.

Home Damage 8/1/22. While cleaning the outside coil, the technician noticed water and dirt going under the door of my home office. I found standing water covering a significant portion of my laminate floor. After vacuuming water, pulling up rugs, and removing furniture it was clear that water had seeped between the boards and damaged the floor. At this time 8/11/22, multiple attempts have been made to resolve the issue with Lindstrom and no offer for restitution in whole or in part has been made.

I have a three year old home with Carrier equipment. Lindstrom installed it so I have been using them for maintenance. Nine days ago one of the units that cools my kids' bedrooms stopped working. I called early in the day for service hoping they could come out the same day but they were able to come to fix in the next day. The tech spent about three hours trying to fix it but could not and said it needed a computer board. He could not give me a date or time when he could come back as I had to wait for dispatch to call me. The next day they call to say the board would be in "a couple of days and when they receive it they would schedule the repair". I am on day 3 without air in the kids' bedrooms it is over 80 degrees, I move them to another part of the house with air to sleep temporally.

I called them because my AC capacitor was not working. I knew that when I called. I was told it would be $79 dollar service call unless it was covered by warranty then the service charge would be waived. My system is only 3 years old, installed by Lindstrom. What a joke the warranty is, I was charged $344 dollars to replace a $10 to $30 dollar part. Under warranty the part should be close to free or pro-rated NOT 11 times the cost! The tech told me that was the cost of the capacitor and showed me the listing. The receptionist told me it was for labor for the 10 min it took him to do. All they did today is make sure one of their customers will never call them or refer the company to anyone else. I hope it was worth it.

I received excellent service when Lindstrom Air was contacted to service my air conditioner. When it is 90 degrees outside and your AC shuts down you can depend on Lindstrom! I was able to schedule a tech to come out same day and find the problem. He was professional, polite and kept me informed of the problem & fix. I thank you for having such a fine staff that sure makes my life better knowing I can depend on this great service.

If you want to be totally ripped off and treated like total crap then I would recommend you call Lindstrom. The repair man - Rocky (something like that) - was beyond rude. My a/c was not working and he came in, looked at my a/c and said it was my motor and it would be $1800 plus and he did not have the part and said it would be a minimum of 3 days or up to 30 days.

Lindstrom was very quick to answer and set up a same day appointment and that's about the only good experience I had with them. I had an AC issue where the compressor was no longer working on a 10-year Trane system, so I had a good feeling it was some type of start/run capacitor that was faulty. The technician arrived and quickly determined that it was not a good sign that no hot air was being expelled from the outside condensing unit. He hooked up his diagnostic equipment and determined that indeed one of the capacitors was bad as he temporarily hooked up a spare device and the system began to cool.

Tech was attentive and knowledgeable; explained everything; completed work on a timely basis; repair was completed on time and quickly; explained everything well; never disappointed with Lindstrom service.