Lindstrom Air Conditioning & Plumbing Reviews

Today Tech Paulson ** came to service A/C. He is the best person ever to come into my home. I watched him perform his duties as an efficient highly skilled tech. No one in 38 yrs of me being a customer saw such efficiency in one doing this job. He should be a tech instructor to other techs to perform their jobs just as he did. I give him 10 stars.

Lindstrom Air and Plumbing are CRIMINALS. They charge three times the amount anyone else charges and they are doing this to all 55+ communities. DO NOT use them under any circumstances. They not only charged my mother 3 times the cost to install a new Carrier Motor which they installed TWO YEARS ago, but they tried to upsell her on other issues they should have handled during their maintenance visit 6 months ago. I spoke to another HVAC company and they quoted me $600 less. DO NOT use them unless you will pay way more.

You better shop around if you are a homeowner & get quoted a price from Lindstrom. I was quoted $3,500 to install a new compressor in one of my AC units. A much smaller company quoted me the exact same compressor for $1,800 installed. They are taking advantage of hard working people. Don’t let it happen to you.

Total rip off. They charge 10x higher for parts that can be found in a Home Depot. Don’t use them! $600 for 2 small parts worth $30 each. I will not let them rip me off again. Use a different company. No joke!

This company is money hungry. They show up but are quick to defer work and charge $99 dispatch fee regardless. Dispatch does not ask the right questions to do the job and many times will need to return another day with additional helpers. Customer service is more about lip service than making customers happy and returning. Seek other vendors.

My 87 year old mom called to have her dryer vent cleaned. She can’t see very good after the stroke. They quoted her one price for two hours but charged her for 5.5 hours over $1000. She over paid and they knew it. When I called they lied about the time spent there. They said they did work they never did. She might have a hard time see but she is still on the ball.

They want to charge me $99 “dispatch” fee to send someone to give me a quote for replacement water heater! Unbelievable. I definitely will not get a quote from them. No other company wants to charge to give a quote. I also have an issue with their AC maintenance. They want to charge me an extra $300 to send an extra man as to get to the roof they will need to use extension ladder. No problem with safety but to charge an extra $300 on top of $129 for regular maintenance is a total rip off and money grab. I bought my AC from them 6 yrs ago and have it regularly serviced by them and they have never charged me for the extra man. Will not use them for anything!

Lindstrom is a terrible company with disgusting customer service. They forged my signature on documents when I had to call them the day after their repair because they repaired nothing and charged me $1000. Take heed of all of these negative reviews. Workers were rude unprofessional and lazy. Representatives for the company were the same. If I could give them zero stars I would. Please go somewhere else.

My new unit was installed 2/2021 and from the beginning the wiring was crossed and I had heat not AC. 6 visits before it was fixed. I have had nothing but problems with Lindstrom and my unit keeps getting blocked up and shutting off. Lindstrom charges per visit when they should correct the issues.

I don’t even know where to begin. Air conditioning is two years old. Had a “maintenance”, checkup on a Friday. Three days later, my ceiling caved in. The drain was clogged supposedly, and it flooded and the ceiling was soaked, and with the weight of the water it just crashed out on the floor with a big hole in the ceiling, we had somebody come out and look at it, supposedly fixed the problem, I called him back an hour later because the air was still not on. That’s when he supposedly found a leak. Sold me a maintenance package. When I called the office to schedule the maintenance, I expressed how upset I was because somebody was just there three days ago and my whole ceiling was soaking wet and with the weight of the water it collapsed. I was told, "Drains get clogged, ma’am," "Really? Somebody was just there and supposedly checked everything." That’s just one of many issues I have with this company.