Abe's of Maine Reviews

Pending order submitted NOVEMBER 3 2017. The purchase is not online. Since it requires me to make a phone call later. I will call after receiving your order receipt mail. The order should be processed immediately without the need to make a phone call. This feature makes me not want to make another purchase in your company.

Order Samsung TV. No issues found so far. Customer service fast and nice. Prices are good. Free shipping for my order. Will recommend to my friends. Will have update later on order status for Samsung TV. Thank you very much.

Have bought from them before great service and price. Have been waiting for a price drop on the LG 65C7P. Found it by chance. Looking forward to it. Consumer Reports rates this model as best buy for 2017. Will update after we get it.

65 Inch Samsung Television - Very Positive and fast Transaction at a very fair and competitive price. Would buy from again and would recommend to anyone looking to purchase a flat screen television. Television will be wall mountain and the installation should be fairly easy.

We live and learn don't we? I placed an order with this strange outfit for a Nikon D7200 and an 18-140 mm lens. They had it priced at $999.00. Best price I had see on the web even from Nikon USA themselves. I should have known it was a scam based upon that alone. I put a $350 AMEX gift card as a deposit. Leaving a balance of $649.00. I sent an email to the customer service explaining what I did and asked if they would assist me in placing the balance on my Visa to complete the sale. I explained I am handicapped and physically unable to speak. As I have no voice box. They would need to contact me by text or email me.

I made this order (Denon AVR-X3300W receiver) at midnight. I received an email 12 hours asking me to call to confirm my order. They informed me this item was no longer in stock and that the new model was not out yet. BOTH items show in stock on website. Avoid like the plague!!!

I called in with a few questions about a product I was interested and I was met with a very rude person on the other phone. After a few questions he said, "what's it matter where we get our products" and that they don't need customers like me. I guess by that they mean they don't need sales to be in business.

I purchased a camcorder on Abe’s of Maine scam website which said it was in stock. After doing a checkout I was in communication with the company about related aspects. I was told the camcorder was no longer in stock but they did have the same model with bundled items at a higher price point. I mentioned I could not afford the extra amount. They offered to drop the price. I asked for an email stating what I would be getting. I told them I would need some time to consider. They offered a free filter. I asked for a confirmation email to that confirmed the price they quoted. I was then told that I had said I wanted the camcorder and they had already billed the credit card for the item price a couple thousand. Note they have a restocking fee. I was told to send the item back after requesting the order be canceled and that I had not said yes. That's when things got really bad.

I ordered a Canon 5D III from Abe's Of Maine. According to their email, they would ship the product to me within 3 business days. However, they would not ship the camera to me, insisting on that I call them. I was given a number which I cannot reach from Canada. Why couldn't they just ship the camera to me?

Free shipping on the item. On checkout, shipping is shown as $0.00 but was followed by a phone call requesting payment for insurance and referring to the fine print on the terms and conditions: "Since our products are high valued and delicate in nature all orders are subject to a shipping handling and insurance charge. You will be notified of the insurance cost at time of order confirmation and the charge will reflect on your final invoice which will be emailed to you at the time we contact you to finalize your order." Offered white glove delivery or an HDMI cable (both relative worthless) when I complained about the added charge. On a positive note, they did cancel the order when I asked that it be canceled.

Samsung UN75J6300 75-Inch Class Full HD 1080p Smart LED TV - Jeff tried to upsell me from a commercial model to a consumer model. I was having it professionally installed and called my installation expert who contacted Samsung who said that was false. This is a consumer model. Free shipping is not free. You receive an initial invoice with free shipping and you get an email to call Jeff to confirm your order. Jeff informed me I had to pay freight insurance of several hundred dollars. That is not free shipping.

Rude customer service. Was sent email asking for call to confirm my purchase. Called the number and extension and was connected to a man who maligned all New Yorkers on top of attempts to tack on additional charges. When I refused his comments and attempts to string me along with add-ons, he said "you NY'ers are all the same." He then threatened to charge me a cancellation charge of 15% of the total ($115.25) stating I had placed the order but not declining the order thereby telling me that I would be charged a cancellation charge.

Ordered expensive television from AbesofMaine.com because they were listed $500 less than the cheapest I found elsewhere. Once ordered, I received a call next day verifying whether I meant to order European model. This was of course not my intent, but their "US" model was $900 more. No! But they did cede and match my lowest offer from a local company here and offered to throw in a free $230 "white glove" shipping. So I went forward. Received order outside the 7-14 day shipping window promised. The "white glove" premium delivery is a scam. For $230, they brought it in my living room floor, plugged it in to make sure it worked, and left. They told me they could not lift it onto my entertainment center, connect the stand or plug anything in due to liability. Then what is the white glove for? Sketchy stuff going on here. My recommendation - go to a reputable company - Best Buy or Amazon.

I bought from Abe’s because I had dealt with them satisfactorily long ago - regret it. Same thing happened to me. Ordered a camera and they called and said I order European model (no mention on the ad). I could get the US model for 150 more. Scam. Then, when they re-did the order, they left out the suite number for delivery. This is when I found out their customer service is as bad as their orders. Even though I was calling in the middle of the day (NJ time) they would not answer. Finally I called sales -of course they answered immediately. After three forwards, they hung up. Luckily FedEx is on the ball and called about the suite. Camera came packed horribly but I know I'll never get any satisfaction from Abe’s. I'll have to hope it works. I wish I would have ordered from someone reputable.

As many of the reviews state I purchased a LG 4k television online. The next day I received a phone call advising I had purchased the European model which would not work in the US. They tried to convert me to the US model which would work and cost $ 400 more. All of this was nothing more than BS and a bait and switch scheme. Of course I canceled. This outfit is dishonest and should not be dealt with no matter what price they might offer. I am sure they will do anything to cheat a customer. BUYER BEWARE.

The price of the TV in the website is for a European model not US model. The ad does not state it was a European model. I have looked at the description of the TV and I cannot find where it states it is for Europe. Who sells a European model in the US. The price went way up after calling me and telling me a US model is much more expensive. I read many complaints that complain about the exact same thing.

Blatant effort to cheat me out of 3 to 4 hundred dollars-I had placed an order for a Canon lens without the extras that are often to sell it, bulk package such is called. A question technical question came to mind about the size of the UV protector needed, and I called Abe's of Maine to see exactly what the needed size was and what it would cost to add that to lens I had ordered. The Abe salesmen then told me to buy the lens in a package, not telling me the ridiculous cost of the unneed package. When off the phone I looked into such cost differences, I tried phoning back but found my number was blocked. I got through to someone at one point but was told it was told the store was closed--ridiculous, given I was in the same time zone, 4 pm. Google Abe's of Maine for reviews to find more similar to what appears in ConsmerAffairs.com.

I purchased a LG OLED65C6P for $2299 (no charge for freight) 5-17-17 at a Memorial day sale. The next morning I received a call from Steven to call him at 800-992-2237 ext 272. He told me that I had ordered an European model and that the USA model is $2999. I said, "No, I did not order a European model and that I am not going to pay $2999."

I placed an order for a very specific Samsung 75" TV that I have purchased a number of times over the past couple years from various retailers -- a Samsung 75J6300 75" Smart LED TV. I was having the unit shipped to a different office and received an e-mail from "Jeff **" in their "customer service" department to confirm the order. While I was on the phone he said, "Are you sure you want the commercial model made in China and not the consumer model made in Mexico?" Of course the consumer model was "better" and was roughly $600 more than the model I bought ($1579).

I ordered a TV from the website. I received an email 2 days later to call their customer service number to process the order. I had to call multiple times before I could talk to someone even during their business hours which are also very restricted. That person tried to sell me different warranties and accessories. There was no any other purpose for that call. After the call, he told me that TV will be shipped soon. On their website and also in confirmation email, they told me that I would receive TV in 7-14 days.

I went on Amazon to buy a Canon 7D Mark 2 camera and somehow got directed to this rip-off place. Their price was too good to be true. Bait and switch. Wouldn't ship till I contacted them and they strong-arm another $400 onto the purchase. I realize I am dealing with lowlifes and tell them to forget it, I will buy one here in Dallas, and they say they will charge my credit card 10% for canceling. I immediately called AMERICAN EXPRESS. Stay away from this place.

You place the order and you receive a confirmation email with receipt etc. showing total price to pay with free shipping. Then they send you an email telling you to call them to confirm your order. When you call you get someone who states "I just wanted to let you know we charge an extra $200 for insurance and service charge that they plan to charge me in addition to my quote and receipt charge". This is a simple bait and switch and extremely disappointing. I will take my business elsewhere.

I went online to purchase the LG 65" LED television for $2299. Abe's of Maine sent an email and asked me to contact them to confirm my order. I spoke with Ted and he told me the television was a gray model not up to USA code. He wanted to know if I wish to purchase the one that is and it would cost $3000. I told him, nowhere in the website stated that the model was a gray model. This is their way to lure you and then try to sell you something for more. I immediately demanded a cancellation of my order. Ted kept trying to sell me something with a discount. I was annoyed and told him to cancel my order!

I ordered an LG OLED TV online - $1499, free shipping. Well, they called 24 hours later to tell me that they normally paid for shipping insurance but I was too far away (Texas). And insurance would add about $250!! Well, the freight carrier normally rolls that into the freight charge - but the guy says theirs does not. BS. Googling "problems with Abe's of Maine" shows an entire list of issues. Wish I had done that. Am canceling and hoping they will not try and charge my card. I would rather pay more and deal with a reputable organization. They must pack this site with 5 star reviews - they don't even deserve 1.

Zero Trust or Confidence. Horrible service. Buyer beware. During the Thanksgiving 2016 sales rush I placed an order for a Sony XRB-65x850D flat screen and was told product in stock. Dec. 1 I was sent this e-mail, "Please contact our order confirmation department at 1-800-992-2237 and speak with Jeff at ext ** to complete and confirm your order". Was upsold and when I said I just wanted what I ordered I was told of a back order. Three week later I called, spoke with Jeff ** and was told stock available again by sales. I gave him my order number and was sent to customer service. 1-hour hold hung up, I was hung up on three times after 1 hr holds and I sent a total of four emails to customer service with no replies. The one time that I did finally speak with so-called customer service I was reconnected to Jeff and told of another back order. ABE's now shows that the order has been cancelled. I never cancelled the order.

I placed an online order for a camera lens, shown with a hood and case. Minutes later, I received a phone call from 'Ted' verifying my order. Then he asked if I wanted the hood and case. I told him that the Nikon lens kit came with those items, and he told me they were extra. I asked to cancel the order at that time, and he offered a discount on the additional items. I declined, and again told him to cancel the order. Again, he pressed for me to purchase the "optional" items. This repeated several times until I finally demanded that the order be cancelled.

Tried to purchase a Nikon 16-80 f2.8-4.0 lens for $649 off the website only to get a call a few days later telling me that if I wanted a US version it would be $250 more. The website makes no mention of the product being an international or gray market item. The entire call was very sketchy and the story kept changing. I cancelled my order. Avoid them at all costs.

I purchased on their website, the new Nikon AF-S Nikkor 200-500 mm f/5.6E ED VR Lens for the sale price of $1139.00, and all the photos show the collar, lens, hood and bag in them. You assume everything is included in the price. They charged me an additional price of $140 to add the hood, collar and bag, when it should have been already included in the price. Abe's of Maine is the only company who charges extra for the accessories. The false, low price of $1,139.00 draws customers, and if you to try and add the accessories kit on their site, it is nowhere to be seen, to add to your purchase.

I waited five years to purchase the newest technology from Canon. My budget was an important so I looked for the absolute best buy for my money. Abe's advertised the Canon 5D Mark 4 at about three hundred dollars less than B&H. I called Abe's and was told that if I wanted the USM 5D, which was not the one advertised, that I had to pay $200.00 more. I was assured that it was the USM 5D Mark 4. I also purchased a 24-104 4.0 IS USM Lens for about $300.00 savings. All together my savings were about $500.00

I purchased a Nikon D7200 body only as I am only upgrading. It was a week later I received an email asking me to call them regarding my order. I called as asked to find out that it doesn't come with a battery or charger, and if I purchased the battery and a charger separately it would cost me over $300.00. After doing just a bit more research I not only found that the body only kits sold by Nikon include the battery and charger. BUT I found this site and warnings. I continued to shop around and declined their Increase in my purchase another $200.00. Don't deal with this company. There are BETTER deals out there.

I have been dealing with a lender place insurance issue for 16 months. Numerous calls, documents faxed, documents uploaded to the Ocwen web portal - still no resolution. I have had the same insurance policy since purchasing my home in 2010. Ocwen has received all the documentation, multiple times, yet every time I call they have to "look into it further", "contact my insurance company", etc etc. Then I call back to follow up, and I have to start the entire process over again. Due to this "Lender Placed Insurance" I now carry 440,000$ of coverage on a 140,000$ condo! How is it legal for a company to debit your account for something when you have not given them permission to do so?

I went online and ordered a Canon EOS 7D Mark II Digital SLR Camera Body for $1079.00 on (1/23/2017). Upon calling Abe's I was told that the camera I ordered did not have a Canon warranty. WTF! I was told I needed to purchase the retail version for $1399.00 which included warranty, battery, USB cable, and charger; I begrudgingly agreed. I looked on Abe's website and they did not even offer a "retail version." I found the same item for $1349 ($50 cheaper) on B&H. I also found out the Abe's is NOT an authorized dealer and they are known for switch and bait tactics. I WILL NEVER PURCHASE ANOTHER THING FROM ABE's OF MAINE which is now another company since 2012. If it's too good to be true, there is a reason. BEWARE of the fast talking ** at ABE's OF MAINE.

First off, I must say, it is completely my fault for falling for their scam. I know better. I have always purchased from B&H. Always. And since I had always purchased from them I had never researched Abe's of Maine, so I did not do my due diligence, which is my fault. But I am still angry. I purchased a Canon EOS 80D for what seemed like a great deal Black Friday. Then got the same email to call "Jeff". How many "Jeff's" do they have I wonder?

I normally don't write reviews (negative or positive) but this experience made me upset, especially after seeing several other reports regarding Abe's of Maine's shady bait and switch tactics. I ordered an LG TV from these guys off the web. They emailed me they would not complete my order until I spoke with one of their reps. Once speaking to them on the phone they told me I ordered an international unit that wasn't the right voltage and was a display version without all the TV features etc. None of this info was listed on their site description for the item. The rep then proceeded to try to sell me the "right" one with the "white glove" service including home install even though I told them I didn't need installation. This was over $400 more than the initial quoted price. I declined to proceed with the order based on this bait and switch and asked them to cancel my order. Thankfully my credit card was never charged.

I have been a consumer law attorney for almost 25 years. Of course, I am also a consumer and recently purchased a 65 inch Samsung TV which was offered by Abe's for hundreds of dollars less than competitors. I received an email confirmation and thought it odd that I need to call "Jeff" to confirm my order. It was already confirmed in writing. When I reached "Jeff" I was told that in fact I needed to buy some kind of upgrade which would make my TV suitable for residential use. What? Baloney. Nope, and it would cost me several hundred dollars more.

Per another recent review my purchase of a Sony xbr65x930d (65" Ultra 4k flat screen TV) for $1649 was followed up a day later by an email asking me to call "Jeff" to confirm the order. The conversation started by thanking me for placing the order but adding "by the way, are you aware that the TV you ordered is made in China and not Mexico?" Having read many similar complaints on file, and expecting an upsell attempt, I replied "Yes". The call ended there and I was told the product would arrive in 7 to 14 days. I then contacted Sony who stated that there was no difference in this model being manufactured in China as opposed to Mexico - they were identical. Now I am waiting for another notification attempting another tact. If so, I will cancel my order and purchase it from Best Buy for $1999 before Saturday, when their sale ends.

They 'bait' you with a killer deal online. Like no other company in the world, they make you confirm it!? Suddenly, that item is on backorder so they up-sell you something else. They told me it was USA-made, it was not. It was impossible tracking down a human for a RMA number. The package was untouched but they're making me pay crazy shipping and a restocking fee. Just another way for this fraudulent company to make money. After finally getting this scammer on the phone, he argued with me when I wanted to return it. They could care less about satisfying customers. I'm pretty sure it's just one guy in his mom's basement anyhow.

All of the reviews where you read that you have to call "Jeff" and confirm your order are 100% true. I placed an order for a high end camera, only to receive the email to "call and confirm". While on the phone, they tried to tell me the camera did not include a strap, a battery, a battery charger, and other obvious things that are inside the box of any nice camera. They try to add things on to your order and completely lie and try to deceive buyers, only to swindle you out of hundreds extra. Luckily, I was able to cancel. They are dishonest and deceitful. Believe all of the negative reviews... do a simple google search, you'll find them. They are true, do not do business with this company.

Also placed order online for LG 65UH8500 TV. It was priced at $1149. Got email to call Jeff at extension ** and he proceeded to tell me that he saw that this tv was going to Alabama and that this tv is an international tv using 230v. Then Jeff tried to upsell me to the US version for $ 500 more. After doing a little research I found that LG doesn't sell a 230v tv and I said that it would be fine ship it. The next day they said it was suddenly back ordered and would be 2 - 3 weeks. After 13 days I just went online to their website to track order and my order could not be found. They have no intention of selling you what they advertised. Bogus company.

In the market to purchase an LG OLED television. Have been shopping for a good price for a while. Thought Abe's of Maine was legit and their price was substantially under market. Not as low as the other rip-off artists, but lower than most. Their policy states: "All Products include USA Manufacturer's Warranty unless otherwise stated." So, after placing the order, I get the email to call Jeff and confirm the order. Jeff asks me if I want the U.S. model since the one at that price requires 230V. That indicates that it is a non-U.S. model. He tried to parse the words stating that they disclosed it as a non-U.S. model and that he could sell me that one for several hundreds of dollars more. Of course, they do not even list the U.S. model on their site. Avoid.

I was very happy with the 50" LG Plasma TV I ordered from this company in 2010. I saw this year they had a Black Friday sale on the Samsung KS8500 series television (UN65KS8500FXZA). After over a week I received an email requesting I call the "order confirmations" line and speak with "Jeff", who told me they oversold the product and the product I'd be getting was a commercial model, that isn't as good as a residential model and something the residential model being made in Mexico vs. Korea. I decided to cancel the order, as I don't like being told that I need to spend $400 more than my original order. I was wrong to put my confidence in this company after a pleasant experience several years ago. Beware.

Placed order online for LG 65UH8500 TV. It was priced at $1149. A good $400 lower than other online retailers. Got email to call Jeff at extension ** and he proceeded to tell me it was out of stock and that I have ordered the commercial version and the retail version was $500 more. Bait and switch company, avoid at all costs.

Ordered a Samsung UN65KS8000F on Black Friday for $1419. All the other stores were asking $1499 for the same model. Abe's emailed me to call to confirm my order. Jeff at Abe's asked me if I wanted the commercial or residential tv? He said this is the commercial unit and if I wanted the residential tv (which he of course said was much better) it would cost $1800. Asking how one would know a commercial model #, Jeff replied that you wouldn't know unless you saw the serial number. When I called Samsung they of course told me there was no such thing as a commercial tv with that model number. And further explained that a commercial tv was built with sturdier edges and frames, not less picture quality. Of course fearful of what they would actually send to me I canceled the ordered.

I must agree with reviews I have read about Abe's. They required me to call and confirm my online order, and then told me the camera was no longer available and upgraded me to a more expensive product. After seeing the product on Amazon for significantly less, I called back and was told that Amazon did not have the Sony warranty and was a cheaper version. When you call their customer service, it says to call back during office hours when there are no office hours. This company is a big scam.

Stay away from Abe's of Maine. Apparently they are now a bait and switch house. If you won't upgrade then apparently they just don't bother to ship your order. I started to get bad vibes about my order when the sales guy called to try and get me to buy kits, extended warranties, batteries etc. I declined all of them and the guy was an ** about it. I read some reviews about them today and found out they are no longer an official Canon dealer. I called their customer service department to follow up on my order and they said that it was on back order without a definite delivery date. I cancelled the order and bought the camera from B&H for $150 more. By the way Abe's still shows it as being in stock. I followed up 24 hours after cancelling and they still showed to order as pending. I called customer service and their representative refused to give me his name. Finally after more calls I received a cancellation confirmation. Live and learn.

Purchased a Tamron telephoto lens and when it arrived I discovered it was made in China, the real Tamron lenses are made in Japan. They wanted to charge me 15% to return it. Yes, they called when I placed the online order to confirm then added two filters I needed at "half price" $99 each. I can buy the same filters on Amazon for $12.58 each, same brand, exact same filter. Again, charge me 15% if I want to return. These people are a scam. DON'T buy from them. They will rip you off. Buyer beware... Don't be their next ripoff.

DO NOT TRUST ABE'S OF MAINE!!! Read the reviews all over the web about how this company is a scam. I had a horrible experience with them. First they make you call to confirm every order which pretty much makes ordering online obsolete. They make you call so that they can tell you your order is out of stock and then try to sell you more items or to try to increase the price of their order by sending generic batteries and disks that do not work with many higher end cameras.

Sony RX100 M4, no accounting for extras or even total price. Ended up with Grey Market Camera. Would not advise anyone to trade there.

I wanted to purchase a Panasonic GH4 along with a Panasonic 12-35 mm lens. I ordered both products online and received a call from the (dreaded) Jeff the next day. Typical bait and switch, tried to add on extra batteries, insurance, shipping, etc. Only then did I find out the lens is 4-6 weeks backorder. I called back and asked if he could give me free 3-day shipping (an otherwise $44.99 charge). He said the best he could do is $5 off. I said, "Okay, I might have to cancel the order because I couldn't wait 3 weeks for the free ground shipping." He proceeded to say "Okay I will cancel your order... etc.". I said "No, I MIGHT have to cancel. I need to think about it."

Tried to buy a Panasonic Lumix GX8 camera, advertised at $715. In a telephone call Jeff tried to upsell me on a 64 GB memory card, two lithium batteries, a battery charger, UPS and insurance for a total cost of $903. It took two phone calls for a total of 1 hour and 20 minutes, including about an hour of hold, to straighten out the order by dropping accessories I did not want. The "free shipping" advertised on the site still cost $50 for handling and insurance, for a total price of $765. In addition to what I saw as dishonesty in the transaction, Jeff was very rude and the other customer service representative continued to try to upsell me, even when I rejected the accessories.

Terrible experience!!! I purchased a 55" Samsung curved TV to be shipped to Florida for $939.00. Next day I get an email to call and confirm the order. I talked to Jeff and he said the total is for $1,080 and I am getting free shipping but curved TVs required insurance, which is not included and I must get it. They always do that, so be sure to stay away from these guys as they usually do it.

My mother has been putting money away for a new television for almost a year now. She is finally ready to purchase and asked me for some assistance. I found her the LG 55EF9500 and searched Google shopping for the best price. Abe's of Maine came up (image attached) with a price of $2329 with no tax and free shipping. This television sells for $2999 in most all big box retailers and she just couldn't afford that much. She was however willing to stretch her budget a little to accommodate the $2329 price. Having dealt with them many years ago, I advised my Mom that this is a good company and to go ahead and make the purchase. She did. Boy was that a mistake.

I saw the Nikon D7200 on a google search and noticed that Abe's of Maine had it for $795.00 with free shipping. This is $300 less than the other great vendors that I've purchased from before. I placed the order and threw in a $500.00 lens for $225.00. The upsell call came within the hour. They wanted to sell me another battery and I said no. They then mentioned that this is a import and doesn't have a warranty. They would gladly throw on a 3 year DOP (Date of purchase) warranty and a drop warranty for $199.00.

I spoke to a Jeff around 12:40 pm today. I inquired about purchasing a d7100 camera. Jeff advised me about the camera. Jeff advised me that the battery that comes with the camera only last about 20 minutes and it was better to purchase an additional battery for 59.99 that last five hours. He offered TWO 5 hour batteries for 59.99. He also offered 3-5 day shipping so I could get my camera before next weekend. I agreed to the purchase and the total was 698.00. After I got off the phone I thought about the purchase and changed my mind. I called back around 12:50 pm and advised Jeff that I wanted to cancel my order. Jeff became very angry with me and told me that I could not cancel because it's already been shipped. At this point I hadn't even received my receipt. Which totally confused me because it was only 10 minutes.

Standard Bait and Switch!!! Ordered an LG 65uf9500 for $1615, then told that I am purchasing a commercial model and that I would need to spend $700 additional to get the residential model. I told them that nowhere on their site is this stated. I asked to speak with a manager who told me, "Yep, it is what it is. The unit we are selling doesn't have any info that it's a commercial model but that is what we are selling for the lower price. If you want a residential model we have them for $700 more." It's a joke that this place has been a good place to do business since 1979 but that ship has sailed and now they are just another New York/Jersey bait and switch internet discount electronics site. Don't buy anything!

I attempted to purchase a 55" LG OLED tv (model number 55EC9300). A few days after the order was placed, I received a phone call from the store stating that I had ordered the "commercial version" of the tv that had a slower processor and no US warranty despite their webpage stating a limited US warranty. The price on the website was $1455. I was offered a "US" version of the same tv for $1799 minus a $50 discount and "white glove shipping." The tv model number offered on the website is exactly the same as ones being sold on other websites which were home versions with full USA warranty. As another reviewer stated, pure bait and switch. There is no other version of the tv offered on the website so it is clearly a scam.

They pulled their typical bait-and-switch, calling to tell me my $2k lens was grey market and I had to pay more to get the US. Five months later, I'm sending it in to get serviced and they sold me the grey market lens after all. They just give you a warranty through another company, not Nikon!

I've had a great experience thus far, courteous, professional dealings, none of the upselling mentioned in other reviews. I have a Nikkor 50mm f/1.8 lens on the way; it hasn't arrived yet, so as of now, this review is strictly of the customer service experience (and very good price). Admittedly I was skeptical at first, and will also bring the item shipment and receipt into play once it arrives, but my interaction with Jeff makes me confident that my own experience will still warrant 5 stars.

They claimed the camera I ordered was an overseas model - but it was never stated in their website as such. They tried to sell me the U.S. model for several hundreds of dollars higher. Merchants like them should be shut down.

I saw an advertisement from ABE'S OF MAINE for a 18-300MM Nikkor Lens at the astounding price of $575. It WAS listed as the import model but I ordered it anyhow. Surprise, surprise! JEFF ** called me and advised that the lens WAS an import model and had NO WARRANTY. I said, "Fine, ship it to me." Jeff said, "It ONLY has Japanese characters," I said, "Fine, ship it," KNOWING where this was going. He offered to take $100 off the U.S. model so I would ONLY have to pay $899. "No, ship the other lens." Well, Jeff said, "It's OUT OF STOCK and won't be in stock for 3 to 4 weeks," all the while LOOKING AT THEIR WEBSITE that said the lens was "AVAILABLE."

I ordered two cameras and then got a call that these cameras were china models and would not have warranty in the U.S. The models I needed were available for several thousand more. Classic bait and switch. It's like the 3rd order I placed with them and it's always the same thing. What a shame!

I saw an ad for a Samsung UN65HU8700 online from Abe's of Maine (Westpark Electronics LLC). The price was $1,805. The same television can be found at www.abesofmaine.com. I ordered the television and received an email notification that the order had been processed. The next day I received a phone call from "Jeff" informing me the television was a Canadian model and would not work well in the United States. Jeff then offered to sell me a more expensive model. Jeff's first offer on a different model was well beyond what I had intended to pay at this point in time. After hearing me say no several times he reduced the price of the second model sufficiently that while still not a great deal, was low enough that I purchased it.

Bait and switched me, thank goodness I bought with Paypal. They helped me get refund after they bumped me. The old Canadian model ploy. Liars and also slow delivery - 3 weeks to receive TV. Avoid at all costs!!!

This is my second purchase from this company. BOTH orders I purchased they contacted me after purchase that I bought the IMPORTED model and they don't have it in stock. They do have the USA model for $300 more. READ all other reviews on this company, they constantly do it. They advertise a cheaper price and then call you "it's out of stock" but they have the USA for more money. Additionally, the rep that called me was extremely rude. DON'T PURCHASE HERE!

I ordered two TVs and then got a call that these TVs were Canadian models and would not work in the U.S. The models I needed were available for several thousand more. Classic bait and switch.

I placed an online order for a Samsung TV listed as "Available" on the Abe's of Maine website. A salesman called me the next business day to let me know they did not have that TV in stock, but he could offer me a similar model at a 50% higher price. I declined and asked him to cancel the order. A week later, the order had not been canceled, so I requested cancellation in writing on the "Contact Us" page. Two weeks later, the order has still not been canceled, and I'm concerned that Abe's will charge my credit card for a TV I no longer want. By the way, the Abe's website still lists that model TV as "Available" two weeks later, perhaps to lure in other shoppers like myself and attempt to switch them to more expensive models.

Always appreciate your prompt and friendly service and attention to detail to get my needs met.

These folks are crooks. Ordered a Samsung un46F7500 online. Received the order confirmation by email. One day later, sales representative calls to say that model is out of stock. Tries to upsell me a model that is 500.00 more expensive. The model I initially ordered is still listed as available on their website. These folks are scamming everyone that places an order. LOTS of reputable online dealers out there. I'm ordering from Amazon. I will NEVER do business with these crooks again.

Bait and switch is their consistent business practice which looks like fraud. They advertise a camera at a great cost and tell you it is imported and the US model costs as much as other sites. They also hard sell their extended warranty over the phone and in a panic saying they are preparing to ship. This was a Sunday and the order did not ship till Tuesday. I paid for expedited shipping for 9 dollars and they charged 39, and it comes at the same time free shipping would have.

I wanted to purchase Canon 5D Mark III for our daughter. So I checked internet and found the best deal for $2,145 plus 2% discount at Abe's. I quickly looked up for review and saw this Consumer Affair's 4+ Star rating. Because it's consumer affairs' rating, I automatically trusted without reading all the reviews and ordered the item. Two days later, their agent called me and said the Camera I ordered was imported. WHAT'S WRONG?? Of course it should be imported since Canon is made in Japan. He said the item I ordered was for Malaysia and Japan. I can read Japanese without any problems but Malaysian?? We don't even use the same language. WHY do they even carry such item from the beginning?

Purchased a Nikon D750 Camera with 24-120 lens Package. Received email saying I needed to call someone named ** in New Jersey to speak to him about my order. I called and ** asked me if I was buying this for someone in Malaysia because it was a Malaysian model and in Japanese language and not English. That I would have to upgrade to the USA model for another 600 dollars if I wanted to be able to use this item. I'm a professional photographer who has purchased grey market items many times and I can tell you the firmware allows you to switch between Japanese and English on all models. ** was amazingly rude and pushy, I'm guessing he gets paid commission for each upsell he makes during the day. Stay far away from Abe's of Maine!

What a crap company. I purchased a 4K 55" Samsung TV from the at the memorial day sale. It was a good deal, only to get a phone call the following Tuesday, saying sorry, but our trucking company doesn't deliver to your zip code. I have a order confirmation with free shipping to my address, but that doesn't interest them. Now I don't have a TV and the Memorial Day sales are gone. ** Abe's of Maine. They lost me and my friends as a customer.

Time for this Scammers to be taken out of business!!! What are all the "Consumer Protection" Agencies waiting for ... THE USUAL 2ND DAY CALL WITH THE INTENT TO SQUEEZE MORE AND MORE MONEY... KARMA should wake up as well!!!... ALL OTHERS - KEEP POSTING REVIEWS.

** called me up to inform me of my purchasing an imported lens w/ no warranty.... We discussed options and I went with a domestic lens w/ warranty. Excellent Service!!!!!!

This place is a bait-and-switch scam. I ordered a camera lens because they had a competitive price. I get a call the next day from someone from Abe's named **, asking if I was aware I ordered the "import" model, which is inferior to the "domestic" model. The "import" model, ** said, is of lower quality and has no warranty, and he could cut me a special deal on the domestic lens... which just happened to be almost twice what I agreed to pay for the import model.

** sent me an email for me to call him about my order. I thought something was wrong. I contacted ** and he explained that the camera lens I was ordering was an import and was that what I wanted and description of the alternate. ** helped me to make the right decision and change in my order and method of payment. Dealing with someone like ** was a very nice experience and would hope that all that I deal with were of the caliber of **. I will recommend anyone looking for products you have available to use Abe's of Maine and ask for **. Thanks.

I ordered a Sony camera from Abe's of Maine that they listed on their site for $200.00 less than what everyone else was selling it for. I placed my order, and the next day I got a call from them saying that the camera they listed for $784.00 was a Japanese model, and that the manual was printed in Japanese, and it did not come with a US warranty. They said that they have the US camera in stock, and that it sold for $995.00, the same price that everyone was selling it for. Of course after that, he tried to sell me extra cards, battery, extended warranty, etc. I will never buy from Abe's of Maine again, knowing that the price they list is not the price you get. It's just false advertising.

Given that most items you buy here are an 'investment', it is appreciated that they call you before your order is shipped to make sure you are getting what you ordered and that everything is the way you want. Returns are easy and flexible. They truly value each customer as an individual. As a bonus, they sometimes are able to offer discounts to you beyond those listed on the website. Excellent quality of products and excellent service.

This is one of the best mail order companies I have ever done business with. The customer service is top notch. I am so pleased with my order, I am already recommending Abe's to my friends and relatives.

I first ordered a camera and was contacted a day later and told it wasn't a US camera and didn't have a good charger, battery and warranty so I upgrade to the US Model. It came in a box with Japanese writing and no Warranty. When I spoke to customer service they stated it was a US camera and I didn't need the warranty card and could just register it on the canon website and that it was a US camera. I asked him to put that in writing in an email and send it to me. He stated he couldn't and when I asked why if it was true he said he couldn't say. I also had ordered a Canon extra battery which they switched to an off brand for 79.00. I looked up the same battery on Amazon for sale at 14.95 with free shipping. When I said I wanted to return the camera he said I would have to pay shipping and a 15% restocking fee. I didn't return it and he knocked 45.00 off the price. Will never order from them again...

** was very efficient on the phone and offered me an upgraded service that had expired earlier in the day.

Working with Abe's of Maine was a great experience and they really helped me find what I needed. I had never ordered anything before from them, so I was very hesitant to order, but once I got the order in, they treated me very professionally and prompt. I would recommend Abe's of Maine without any hesitation today! Thank you Abe's of Maine for a great experience! From a satisfied customer.

As others have mentioned, it was attempted typical bait and switch. ** DID give me the lens I ordered at the price I ordered it, but not before the "you ordered the import lens, do you want the USA version for only $40 more?" The box had new bar code stickers over obviously older ones, so I HOPE I actually have what I ordered and paid for. Lens appears to be in good shape, so I guess we'll see.

I am the first time buyer from Abe's of Maine. The whole experience was great. I got a call after placing the order. I got lowest price for Nikon lens from Abe's of Maine than Amazon.

I ordered Panasonic camera and they tried to upsell me and other stuff that I don't need just to make you pay higher price.

Based on my 46 years of experience as a retailer & consumer, I believe that Abe's of Maine does lots of Bait & Switch and is not an authorized dealer of many name brands. Aside from the other negatives reports as such on this website, I found many others so BEFORE I placed a website order for a $1185 Sony TV, I emailed this merchant: "I am too intelligent to fall for bait & switch, so I hereby ask BEFORE placing my order on your website for SKU #: SNXBR55X850B | Part #: XBR-55X850B TV for $1185 including delivery to 89002 zip code. Is this TV brand new, unopened with full USA factory warranty, all paperwork in English?"

Extremely skeptical... Ordered a Samsung UN75HU8550 from Abe's online several days ago. Received a simultaneous call and email yesterday morning asking me to confirm my order. The sales rep informed me that I had unwittingly ordered the Canadian model of the TV and that it would not work in the US. I frequent the Great White North quite a bit and I've never run into any differences with the television compatibility issues -- Canadian whiskey also seems to not have compatibility issues with being used in the US. However, they did offer to let me upgrade to the US version of the TV for an extra $1600. As such, my guard is up. I smell a bait and switch. I posted a negative review of that experience on another site and they immediately contacted me to follow up on my experience. I was assured that they would send me the "Canada" model of the TV, that it would not work in the US, but that they would still complete and ship me the order.

Great customer service over the phone. No pressure to "buy up." Lowest price, highest quality. Product delivered quickly and works great. I'd definitely buy from them again.

Was very happy with how order was handled and customer service confirmed my order to make sure I was getting the product that fits my needs before it was shipped.

DO NOT TRUST THESE FOOLS. Thank goodness for the online reviews! Sure enough, 48 hrs after my purchase I received a call from NJ with a representative trying to up-sell me about some international version...I immediately asked him to cancel my order. Abe's of Maine - at least have the ____ to just put the CORRECT description of the product on the site. Also, consumers should be aware that, at least this TV was not being sold with all the items that come with the TV if you buy it from a reputable company, nor is it under Sony's warranty!!!! BEWARE and AVOID THIS SHADY BUSINESS.

Had excellent customer service and would return to Abe's of Maine. Never had heard of the website until recently and I am so glad I did! I will definitely be a returning customer. I will write a review on my product once I receive it as well. Thanks!

I was looking for a specific Nikon lens as a gift for my niece. Abe's of Maine had the best value (lowest price & free shipping). The ordering process was very easy. I was contacted by ** of customer service to confirm the order details. He pointed out that there had been a coupon for free expedited shipping that I had missed seeing when I placed the order. He went on to give me the free expedited shipping on my order. ** was very clear in his communications and made for a very smooth transaction. I would definitely recommend this store & would shop here again myself.

I wanted to buy my wife a 50 mm lens for her Nikon and did a search. Abe's had it for about 20% less than everybody else and, without thinking it through, bought it quickly. My heart sank a little when I got an e-mail and a phone call wanted to discuss the purchase since I have had shady upsells in these situations with other companies. I searched for Abe's of Maine reviews and it SEEMED to confirm what I expected. Still, I called back and spoke to a nice guy who wanted to know if I had realized I had bought a new factory-fresh import model.

Ordered TV- Abe's did not call to deliver. My husband realized we provided the wrong phone number when he looked at the invoiced. Called Abe's of Maine and spoke with Mike who told my husband that the TV was with shipper that we needed to call him directly. Called shipper - ** and he delivered TV, he made my husband open the box and take out the TV to check for damages because they would not return if it was damaged after the shipper left. No damages so husband started to install TV when I realized it was the wrong TV and thought it was a mistake. We check our credit card and we were charged an additional $700 over our invoice. This was on a Sunday and Abe's at this time was closed.

Great website I came across in a Google Search. Great prices and offerings. Customer service was excellent. ** emailed me about the shipping and even answered my questions and recommended a camera. Definitely will visit again on my next purchase. Thanks Abe's.

Great customer service.

I had the same experience as the other complaints filed. Ordered a Lumix FZ1000 camera at a reasonable price and received a call asking if I really meant to select what they call the "Import" model. That there would be no warranty and everything would be written in Japanese. Of course, FOR MORE MONEY they would send me the US MODEL. By the way, there is no US MODEL listed on their site. This is a complete bait and switch. I cancelled the order and purchased elsewhere.

Service and follow-up was prompt and courteous. ** was extremely helpful in expediting my order. I had overlooked a promotional item which he called to my attention which will facilitate quicker delivery time. Looking forward to more purchases with Abe's in the future based on my positive experience. Thanks.

Noticed I paid for a shipping that would be longer than the free promotion. Emailed me to get it changed. Thank you.

Canon Lens: Great experience, quick knowledgeable excellent customer service.

The experience with Abe's of Maine has been good so far. Ease of ordering was good. Prompt follow-up from representative **. Looking forward to use the lens I ordered.

Had to call ** to check on my order, he was quick to answer, very friendly & pleasant and he helped me with my question in a very timely manner

I used their website and bought a Canon camera at, what I thought, was a great price. Next day I received a call asking me if I want to upgrade to the US model paying extra $100, since I had selected the Imported model during my purchase. First, there was not an option to select US model or Imported model in their website (I even have a screenshot to prove it). I asked what the difference was and the seller said that imported model had a different charger, and the camera didn't have warranty. I didn't like what I heard, and asked him to cancel my purchase, to what he said, "It is okay we will send you the US model at no extra charge and you'll receive warranty too". I agreed and it was the big mistake ever!!!

The staff at Abe's are great and attentive. They definitely helped me find the perfect lens for my camera.

Ordered a Samsung TV on day one and day two get a call double checking that if I really wanted the "import" tv or if I selected it by accident. Going back to their site they do not offer that TV in a non-"Import" version... but on the phone you can get one for more money. SCAM. Sorry, I will pay the "upcharge" and buy local.

Enjoyable experience ordering thru the web and they also called and corrected my shipping to let me get it sooner. Looking forward to the lens.

Service rep informed me of "rush shipping option" for free.

Camera lens - Everything was great.

** provided excellent customer service and helped me with my new Nikon lens purchased on 4/1/15. I can't wait to receive it!

Excellent phone support. It was great to get a phone call to ensure my lens was compatible with the camera.

Had a great experience with the purchase of a new lens. Great price and great service. Overall a wonderful experience.

Received follow up call on order. Very courteous and helpful.

He was very friendly and helpful! I can't wait to receive my new lens!

We just ordered a lens from Abe's and received great service. ** was polite and very helpful. We will recommend you guys and continue to shop at Abe's of Maine.

Return customer. Satisfied again! Great customer service from **, thanks :)

** handled my order. I made a mistake on the order and he followed up with me very quickly and politely to correct the order to make sure I was getting everything I wanted. He was extremely friendly and professional. Great customer service, thank you!

I had a great experience with Abe's of Maine. They have great customer service and wisdom of their products. I was looking to get either a new camera or TV and I had some questions. They were more than happy to assist me with the questions I had. I ended up buying a new camera and I just really like it. The process was really easy and so I just wanted to share with everyone a good experience I had. Thanks!

Very helpful with my order, went the extra mile, nice and efficient. Definitely recommend this company to others, my husband has been a long time user of it.. We have never had any problems.... mmm...mmm...

Excellent prices and customer services to match! ** was very helpful with his call. And I definitely feel we will be using Abe's in the future!

This is the first time I ordered from Abe's of Maine. I'll most definitely be ordering from here again. Ordering online was quick and easy. The very next day a representative from Abe's called me and asked if I had any questions on the camera lens I ordered. He explained the differences between two different camera lens. He recommended the more expensive one with a year warranty. Best part was, I was upgraded for the same price. I certainly highly recommend Abe's of Maine. My new favorite place to shop...Thank You.

I guess I typed in wrong info for shipping but it was addressed immediately and taken care of!

Received outstanding customer service from ** . This was my 1st time shopping with Abe's of Maine but definitely not my last.

I appreciate the e-mail and phone call from the young man at this company. They called to verify shipping info and to offer free express shipping. They were polite, and professional during the call. I liked that they added a personal touch and not just the typical e-mail. It's nice to speak to an actual person.. Thanks.

I placed an order for a lens for my camera and got a phone call from **. He was very polite and knowledgeable about the product and also the inventory of the company. He told me about a deal that I could upgrade and get a better quality lens. I have not had an opportunity to use my lens yet but I am sure that it will be to my liking.

Excellent service, and price. Wonderful customer experience, and super super fast shipping. 100% would buy from again.

Representative did excellent reviewing order to ensure I got what I wanted. Without his effort I would have made a grave mistake. I am very appreciative and look forward to future business with Abe's.

The customer representative I spoke to was very polite and accommodated me for free express shipping code which I had missed while placing my order.

Customer service was very professional. Contact person was very polite and easy to talk to. All questions and concerns were answered. I would recommend using them again in more purchases of electronic equipment.

Just wanted to say, had a great experience. I had to call in to confirm my order for a Nikon Lens. The rep was very helpful and had a good base knowledge of the product. He also assisted me with my shipping method and confirmation of the order. Extremely well mannered and polite, he is an asset to to this company for sure. I will be placing more orders with this company for my photography business in the future. Thanks.

I received a call that I had forgotten to include the free rush shipping promotion on my order and the salesperson was nice enough to add it onto my order even though it had just expired. Great service!

I received a call and email to offer upgraded shipping free of charge. The customer service rep automatically upgraded me in time before it shipped. Not many companies would do that. Thanks.

Roy called me to explain 2 kinds of lenses for my camera and suggested a better one for the same price. This kind of customer service will make me come back to your website.

** provides great services, being polite and professional. Though I missed the special offer to expedite the shipment when I put the order in, ** updated my order so I'll receive the shipment quicker.

Called to ensure I bought the correct lens and upgraded my shipping for a promotion I missed on express shipping.

Canon EF-S 18-55mm f/3.5-5.6 IS Standard Zoom Lens - Great price!! I have searched everywhere and couldn't find a used lens this inexpensive, much less a new Canon lens still in the factory box. I am replacing my factory lens that has lasted for years. Hopefully this will do the same. I will continue my Digital SLR accessory shopping with Abe's of Maine.

Thank you so much.

Abe's was recommended to me by a friend who is also in to photography. Glad he did! Abe's had the Nikon D750 I wanted at a very good price. They provided some really good tips and education on other accessories to purchase which made a complete package and huge savings. I will definitely be back for some lenses that I had my eye on. Highly recommended!

Abe's noticed that I had ordered an "Import" model of the camera I wanted and that I had a Ca. address. They called to confirm and explained to me what "import" model meant. They went even further and reduced the price of the US model that I should have ordered. Since I had been shopping for this camera for a while I know that the reduced price I got was lower than any price I could find for this camera. Great job Abes, BTW I almost never give 5 stars for anything.

I ordered my Nikon 50 mm lens with them. Sales person helped me to expedite the free shipping with a coupon. So, I will be getting my lens within 5 business days instead of 7 to 10. I would recommend Abe's to anyone.

Great customer service. Called to explain the difference between import and US order. Also checked to see which camera I own to ensure I was purchasing correct lens. Great on offering me the import price. I would have more than likely cancelled the order otherwise.

** was pleasant & very helpful, he even helped me to advance my shipping. What a great help.

** contacted about my order and then informed that I had missed the free 3 day shipping coupon. He applied it to my order anyway.

Checkout was fast and simple, everything worked smoothly. Afterwards, I got a call verifying my order, and they notified me of an additional promotion that I was unaware of and applied it to my order. Fantastic service! Thanks!

I found navigating on the website very easy and straight forward. Best price I could find anywhere on the lens I purchased. I even had one of their employees call me and told me he was going to upgrade my shipping. I won't hesitate to shop with them again.

Made the extra effort to get me faster shipping. Appreciate that extra effort. Thanks again.

I ordered a lens yesterday and was pleased to have ** verify the order before sending and even checked to see the lens would be compatible with my camera.

I have not dealt with a company in a long, long time that has provided such excellent customer care. Not only do you get to talk to a person when you call, they also call you back and work with any problems you may have. Their shipping is super, super fast. I ordered this item and received it the following day -- this is free shipping not express. They understand the importance of customer service and bringing to the level it should be. I highly recommend this company and plan on doing more business in the future. Oh, and the product I ordered came delivered in perfect shape.

I was in the market for a Samsung un55f8000 TV and came across these guys on Amazon. Compared to others, the price was the best out there from what I've seen and I received the package in 3 days which is pretty good for a big item. The customer service was knowledgeable of their products and I would definitely recommend them to friends and family. Overall a great buying experience based on the price and merchandise received.

I enjoyed the purchase experience. Very good service. I look forward to getting my lens.

I have never been so pleased to have an online order made. Felt safe knowing everything was confirmed and even the concern on if I knew if I was getting the Import vs. US version. Most companies won't bother and just send what you ordered. I will be buying all my future needs with this company as I am just getting started in my photography adventures.

I am very pleased with the customer service I received from Mr. ** why item that I ordered online was no longer available. Mr. ** gave me a great deal on upgrade camera lens. I would definitely order from them again.

** from ABE's gave me a call to confirm the lens I ordered would fit my camera. As a newbie I wasn't 100% sure when I ordered, so the confirmation call was reassuring. ** confirmed my camera model will fit the lens! Thanks!

** was very knowledgeable and helpful. He made sure I got the best lens for the best price! Awesome!

I am extremely pleased with my order. The service from ** was superb. Very professional.

Great experience. Very nice people. And great deals!

Excellent service..... It was a good experience dealing with ** in the purchase of my new lens... Had some concern about the lens fitting my camera which he assured me that it would. Looking forward to using it. Thanks.

I had a great shopping experience. I would surely like to shop again.

Thanks Abe's of Maine for my Oven range. I love it so much and it's been perfect for all my baking. My husband loves to eat homemade cakes and pies and this range is like a God-sent. Thanks for the advice and free consultation and plenty thanks for helping me find something amazing for my budget. Service delivery was wonderful and I will sure do business with you again! Thanks!

My whole experience shopping at Abe's of Maine was a very pleasant one. I came away feeling very happy that I'd saved quite a bit. Their customer service person was courteous, very helpful and knowledgeable and answered all of my questions. I was able to make a decision based on his help. I bought the Samsung 65hu8550 TV along with a few accessories. The TV works like a charm.

Very good and helpful. Thank you.

** was great! He answered all my questions, gave me some good advice on types of lenses, and helped me out with making a better choice for my kid's camera equipment. I've bought from you guys before and I will certainly be back!

I am very pleased with the service I received as ** went above and beyond to help me. I would definitely do business with Abe's of Maine again. Thanks!

Using the site was incredibly easy. The prices were better than any other site I shopped on. ** was very helpful in making sure all my information was correct and that the lens I ordered was compatible with the body of my camera. Excellent customer service!!!

I got a wonderful experience in buying an EOS 5d mark iii from them. I had done a fair amount of homework prior to my visit to Abe's of Maine, but needed to talk to an expert. I wasn't happy with the combinations of cameras and lenses offered by the big box stores.

** has been very helpful and polite. Confirmation was brief but precise to the point. I like the fact about confirmation that an order was made.

I wasn't too careful when I placed my order for a Canon lens. It turned out to be a cheaper imported version of a more expensive American version. ** contacted me to make sure that this is what I wanted and that I would be satisfied with what I was getting. Thanks to him, I caught the mistake and he was able to help me fix my purchase so I could get the lens I actually wanted, all with a fair price. I've never shopped at Abe's of Maine before, but after the personal interaction with him, I don't see why I would go elsewhere when customer service is this great. I'm excited to try my lens.

Overall, it was great buying Sony 65 inch XBR TV from them. I saved so much and the entire process was seamless. I got a white glove delivery service which was well worth it and it was my 3rd purchase from them. Highly recommended.

It was a happy experience shopping with Abe's of Maine. They have a very customer orientated website, wide range of products with informative descriptions. I ended up buying a Nikon camera from them. But as soon as I placed my order, I realized that I wouldn't be home on those delivery dates. I had a business trip to the west coast. I called their customer service immediately. And thank God, they answered my call fast. The customer service lady was very helpful and polite. She helped me to reroute the package quickly. At the end, the camera was shipped to me on the other side of the country, safe and sound. The only con about this company is they close on Saturday.

My family has been doing business with this company since the 1980s. We trust and rely on them for all our electronics. Recently, after we remodeled our home, we purchased 6 TVS from them. I am so happy to report how much money we saved and the quality is always top notch. We have never had any problems with the merchandise we purchased from Abe's of Maine. Their customer service is great, too. The salesmen are extremely knowledgeable and always able to help with any questions or concerns. This company will always match or beat prices from their competition, and that's why we keep coming back. Would definitely recommend to all!

I was shopping around for a new Canon T5i and happened upon the Abe's of Maine website. Not only did they have the best price for the camera I wanted, but had so many other items I wanted to purchase as well. I ordered my camera and to my amazement, it arrived within two days via UPS. Never have I received such a great product at such great price with such fast shipping! I will definitely be doing a lot more shopping with the Abe's of Maine. Ten stars for excellent products, excellent prices, and second-to-none customer service!

** was very helpful in making sure I got what I needed. Very friendly and courteous.

I placed my order without doing a ton of research, then when I had time and saw some concerns, I did get a bit worried. I ordered a Samsung flat screen. The TV arrived just when it was supposed to and I haven't had any issues at all. The TV works great, I haven't needed any support, and I am willing to shop there again. Honestly it was a great experience.

I bought from Abe's of Maine about 2 years ago and had a great experience so I went to them again recently to buy my Nikon d750. As a professional photographer it was both impressive and refreshing to deal with a company that's so knowledgeable about the products they sell. I felt like I was dealing with other pros. They make the buying process easy and stress-free. I will definitely be back when it's time to purchase again!

Very Friendly, very pleased with service.

** provided an exceptional service. He explained the order in a very easy to understand and very professional. I would order again with Abesofmain.com

Great experience with Abe's of Maine. Their prices for the item I was looking for were far lower than competitors. So much so that I wanted to wait and be sure we got a quality product (by testing it out for a while) before posting a review. Customer service was great, fast shipping, and the item is great. Will definitely order from Abe's of Maine again and recommend this retailer to others.

It's 3 months now of extensive research Best Buy couldn't Match the price or even come close to their price. I gave you my word, the tv arrived and I am sharing my positive outcome. I thank you Abe's of Maine.

I was already very pleased with the Abe's ordering process, when I received a call within three hours of placing my order from ** who helped me change the shipping method on my order to rush delivery at no extra charge. Mr. ** was very polite and helpful, and I was impressed with his great sense of customer service. I have been well satisfied with my purchase from Abe's and look forward to doing further business with them in the future. Phenomenal experience!

I ordered some photography equipment from Abe's for my Dad's birthday. Their customer service was personalized and honest. They also went above and beyond to provide some freebies in light of the occasion. Most importantly the cameras arrived on time as promised before his birthday. I will surely do business w/ Abe's again. Thank you.

While searching for competitive price for Nikon D3300 I came across Abe's of Maine. I ordered online and as most of the people here complain I got a call from ** and he asked me whether I want a one with US WARRANTY or IMPORT MODEL. He clarified me about the difference. I think even if you go to a Brick and Mortar store they try to sell you extra and I think it is very natural. When I told him I want the item I ordered and within a week I get what I ordered in excellent condition. I think they don't deserve so much negative comments.

My old Nikon camera recently died. I needed a new one and did a google search for the best price and found Abe's of Maine. I was thrilled to see a great deal on a brand new Nikon cam with a lens! But after I bought it, I received an email shortly after to call a service rep at the store. I got an electronic menu where I left my number. Another number called me back shortly after telling me the Camera I purchased was not a genuine Nikon, came with no warranty and did not have genuine Nikon parts. Their website shows the exact parts that do come with the real Nikon's!

I placed an order for a D810 camera. I received an email saying that I need to call to verify the order which no reputable company does. I messaged back and said that I did not need to call because I had placed the order on their site (so they knew what I wanted) and that I had already verified the paypal payment. There was nothing else that needed done by phone.

I found a TV on Google Shopping by looking for the model number on Google. Found a great deal on the TV I was looking for and decided to buy from Abe's through PayPal. Made the purchase and it went through not thinking I would have to do anything else but wait for the shipment. I get an email, that does not state the issue, asking me to call in about my purchase. The guy goes on to tell me that he's only trying to keep me from getting the wrong TV, that the one I selected was a commercial version that doesn't have all the features and wouldn't work how I thought.

Like others (discovered after the fact) I placed on online order and was immediately contacted by telephone by an Abe's of Maine sales representative ** , 800.992.2237, Westpark Electronics LLC. D/B/A Abes Of Maine 1805 Lower Road Linden NJ, 07036, and subsequent emails telling me the camera I ordered is back-ordered 2-3 weeks. However, the Website at the time of ordering and at this present time continues to indicate availability. So, I emailed ** back to clarify my rights and expectations and my intention to resolve this matter with the BBB, should it not be resolved in a timely manner.

On 2/19/2015 I wanted to buy DSLR camera Nikon D750. On the home page of the company's website it was advertised for $1,589. However, when I clicked on the advertisement, I was taken to the page where the price was shown as $1,689. When I called the company, the salesperson confirmed that $1,589 is a correct price and started taking my order. At the very end, after taking all my information including name, credit card number, address, phone numbers, email, etc., the salesperson informed me that for that price they sell only a Japanese version of the camera. He explained to me that everything in the camera is in Japanese and not word in English. He suggested that I buy the English version for $1,999. I decided against this.

My father recently purchased an Onkyo receiver from Abe's of Maine. After waiting two weeks and multiple calls phones to their customer service to check on the order status he received a phone call from them stating that if he wanted the receiver with the standard Onkyo U.S. 1 year standard warranty then it would be an additional $150 dollars. Otherwise they would only sell him a grey market receiver with no warranty. Typical bait and switch tactics! Needless to stay he canceled the order and wasted two weeks.

Buyers beware!!! I wish I woulda saw this page before ordering. I bought a 65in LG model #LB6300. When the set arrived there were no physical signs of damage. However the set was cold like it had been sitting outside for months. I told the delivery people I wasn't gonna plug it in because the set was too cold and would be ruined if powered on. I let the set warm up 4 hours before plugging in and turning on.

Ordered a Sharp LC-70UD1U Aquos 70" LED 4K Ultra HDTV online. They called me a few days after, telling me this was the "commercial" version, with a cheaper panel, and less options than a "LC-70UD1US" model for $800 more. Well if you Google the "Sharp LC-70UD1U" model, there is about 20100 results, including from Amazon and Best Buy. If you Google the "Sharp LC-70UD1US" model there is about 31 results, all Abe's of Maine or their affiliates! Not even Sharp USA has this model listed on their website - go figure! Then they claim that additional shipping insurance is required on such a big TV! Well why was this not specifically listed when I added the product to my shopping cart, showing what shipping insurance that was required? Save yourself some grief and time, and pay another $100-200 and buy this somewhere else because these guys are SCAMMERS!

I placed my order yesterday and received an email asking me to call the 1 800 number to verify my order. I'm a senior who doesn't have a cell phone & I'm travelling, so this morning, I had to leave my rented condo that I'm staying in to find a pay phone. (condo has no phone) I drove around for almost an hour before I found a pay phone and all the Abe's rep wanted was to know what kind of camera the ordered lens was for. I feel my time and gas was needlessly wasted and I was inconvenienced unnecessarily.

They did decide to refund us 100 of the 300 dollars that was overcharged.

Ordered an "import" Nikkor 28-300 mm lens last night ($740); got email to call them today regarding order, only to hear bait-and-switch tactics. Kevin ** (with his accent, I doubt his name was Kevin **) told me that the import Nikkor lens had a plastic mount and the USA version had a metal mount. I wanted to shove my foot down his throat. I'm no dummy, what a liar. I don't like liars. Unlike others, I didn't fall for it. He then noticed I wasn't going to budge, so he put me on hold and here it comes....the "import" lens I ordered is not in stock and it might take 7-14 days to ship, but I could upgrade to the USA version for ** dollars. That upset me even more. Lie to me twice? He also tried to upsell me from a cheapo $10 UV filter to a $50 one. I refused that as well. Long story short, I'm not in a hurry to get this lens. But if it never

I ordered a Nikon D5300 with a 18-140 lens. They told me I bought the imported one and that the screen would not show English. I called Nikon direct to talk to them. She stated that you CAN change the language but with imported Nikon cannot fix any problems with it, no warranty, and if there updates with the software you are unable to get them. The imported one was selling for $698, and AOM sold me the USA one for $839. I really hope this helps someone.

Ok, here's how it works. You find a tv or camera etc...on at a much lower price than everyone else online and order it and get email saying so. They then simply don't process the order, and when you call to find out what happened to you order, they'll transfer you to someone with a name "who's handling your order". Then you'll get the oh, we wanted to let you know that this the "foreign version" and should upgrade to a US version for a price. This is all bologna! They’re trying to use the difference between PAL and NTSC standard from the analog era. Old foreign electronics used the PAL standard 50 cycle hz as opposed to America NTSC standard 60 cycle hz. This is the HD era so this doesn't wash.

Please please please - save yourselves the headache and don't buy from these people. I can't believe they are even still in business! What amazes me is that they have many fake 5-star reviews they have people write, (probably for money) with all the rest of the one star reviews - please don't be fooled. They are LIARS and DECEPTIVE.

We did some online research on Samsung TV's - Talked to people, went to Best Buy to look at the models, and then searched the internet for the best price on the TV we wanted. Placed the order on 1/23/2015 and received an email stating to call Dave. He gave me the same spiel about the screens being inferior on the model I purchased. However for $270 more I can have the screen that I saw at Best Buy. He even said to look up Samsung Screen Lottery on a search engine to see how Samsung manufactures their products and uses 3-4 different manufacturers for the screen. Dave said the TV we purchased, the lower priced model, was one you would find at Costco... offered longer warranty (3 years), and special delivery.

I ordered 5 appliances from Abe's of Maine from the website. Got a call telling me that the white glove service and warranty were worth the money. Was told with white glove service my appliances would come on their own truck right from Abe's to my home. As it turns out, the appliances took 9 days to go from New Jersey to Pittsburgh and were stored in a warehouse in Ohio for several days. When they finally arrived, there was a dent in the refrigerator. I accepted the refrigerator with the condition that the dented door would be replaced.

Canon T3 ~ BAD EXPERIENCE!!! Price ($296.02) looked too good. Had read this page about complaints, but due to the savings and relatively small price, I thought I'd take the chance. Used PayPal to help protect me. Got the "Phone Call" even though I stated in the order comments, "Please don't call me. I don't want anything else." All kinds of excuses, Import Model, Poor Battery and Charger, No Warranty....... High pressure to upgrade the order. CANCELLED!

Sharp Aquos LC-70UQ17 70" 1080p Full HD Smart LED 3D TV - BUYERS BEWARE!!!!!! We had the same experience as it appears many have before us. We purchased off website and salesman called the next day to say we purchased a "monitor" version instead of an actual TV and it would be an additional $303.38 if we wanted the TV version. We agreed to pay the difference because we didn't want the hassle. I called today to make sure I received my 2% off the new total and the woman told me I wasn't getting the 2% off because I didn't pay with a "wire transfer". Who does that? I paid with paypal which was offered on their site. PLUS my receipt told me I DID receive the 2% off the original order...

I place an order on abe's of maine's website with a special offer of $15 off coupon. A day after placing my order a sales person name Jeff ** called and asked if the canon camera 70d was going to be ship to Japan. He attempted to sell me a USA model for a $150 more. Claiming that the one I was buying was different with manual in Japanese, battery with less power, no warranty and other things.

Scam artists - bait and switch. Very pushy guy that interrupted me over and over. I had to ask him over 20 times to stop interrupting me and he just kept on talking over me...at one time for 15 seconds straight as I kept politely saying, "please don't interrupt me". They sold Canon 6D with a 24-105mm lens for $1469 and then the guy Urom at Abe's called me and stated that we bought the "International" version with no WIFI and GPS - he offered the US version for only $500 more. Then he dropped the US version cost another $100 to "match their JAN 1 sale!" and then dropped another $100 for the "Christmas sale price". I stated that I wanted the product I ordered for the price I paid. He went on to tell me that the writing on the camera was in Japanese "because they sell a lot to that market" and that the language was Japanese.