Abe's of Maine Reviews

Placed an order and was quickly called by one of the sales reps at Abe's. After haggling on some delivery/insurance add-ons they finally agreed to honor the internet price. Would have been 5 stars if not for the high pressure sales tactics.

After over a week of waiting, I check my order and it says that order is still not shipped. I call customer support and waited approximately 30 minutes and finally getting transferred to someone named "Joe" at extension # **. He told me they were trying to contact me to figure out which TV I wanted since there are two types of the one I ordered. I ordered a Samsung 40'' H6350. He states there is a retail version and a commercial version, supposedly the commercial version is meant to be used as a monitor and a retail is the one I want which costs more. I thought I was getting a good deal but instead they wanted instead of $539, $599, which is $60 higher. Also told me mine comes with only a 90-day warranty instead of the 1-year warranty. He told me he will email me with the two models and that I can call him back with my decision.

I think I feel sorry for the people who work for this outfit. It must be awful having to disappoint customer after customer with the same stories. Unless they're all in cahoots together. Anyway, I ordered the 55" Samsung Smart 3D TV for $1049, with free mount and free shipping. I also ordered a Samsung soundbar/subwoofer combo to go with it. My order was placed online during Thanksgiving weekend. I quickly received confirmation emails with order tracking information. The links led me to individual pages that listed my items properly and said the orders were "in process."

TV hasn't arrived, confirmation of order hasn't arrived, claimed server crashed, too many orders, order was lost yet someone called last week, but did not leave a return phone number, said it will be a couple more weeks. Needless to say, Christmas has come and gone and have been without a TV for 5 weeks with at least two more in sight. Made one call and was cut off. Second call, I was on hold for 25 minutes or so, spoke with a service tech, then he put me on hold, in all, this one telephone call is over 70 minutes already. Out of stock, must call back next week to see when and if it will be shipped. I'm hoping that when I call, I will be satisfied with the results and can recant this complaint.

This company seems to be a scamming, bait-and switch operation. They advertise low prices and when we place the order, they'll call you and want to switch to a higher priced item. I ordered a Canon t5i with 18-135mm STM and 55-250mm STM lenses from AbesOfMaine.com, since they had the lowest price I could find. All the Canon supplied accessories are supposed to be in the package - 'brand new factory fresh'. Free shipping (5-6 business days) as well as a 2% discount with code SAVE2 at checkout. The order was placed on Order Date: 2014-12-18 23:10:13. And the total is USD801.64. On Dec 19, a customer service person called me and said I should buy another package as the one I ordered is not for US, the battery won't last, etc. etc. Basically he was trying to persuade me to buy another package that costs more. Basic 'bait and switch'. I declined the offer. According the website when I placed the order, I was supposed to get a tracking #. All I received was an order confirmation and invoice/bill.

I contacted Abe's of Main after finding the lowest price for a Sony XBR70X850B TV. Upon speaking with Joe, he confirmed that the TVs they are selling are new and not refurbished. He also confirmed the price and requested that I place my order online. I waited for a week before placing my order so that I check other deals via Amazon, Best Buy after Christmas sales etc. called him once again and confirmed pricing and availability. Once again, he assured me of the model details and pricing. I placed my order on Sunday December 28th, received a call from Joe on Monday the 29th with the excuse that he wanted to confirm the order. But then he started his ** (excuse my English) that the model I placed an order for is a commercial model and that the LCD display is outsourced (blah blah) and the firmware is not upgradable (blah blah) and that the warranty is only 30 days (blah blah).

Just got hit by these guys too.. Ordered a hard to find TV.. called before placing the order and confirmed pricing and availability of 3pcs. Placed the order and 3 days later I get a call and the guy tells me there are two versions of this TV and they have both the good version and the bad version.. Because samsung made some of them with a substitute panel made by AUO or sharp.. and it doesn't look as good as the nice version.. and if I want the nice version I have to pay 3300 instead of the 2600 they allowed me to order online for. What the guy doesn't know is I own a electronics distributor that sells these panels, and I know that he is lying.. I call him out and tell him to cancel the order and that I would be plastering the internet with what they did.. which i am currently in the process of doing.. He backs off says he will talk to his boss about honoring the price on the GOOD version of the TV.. and call me back.. I told him to cancel and ran for my life.. Stay away from this company.. They are bad bad news..

DO NOT BUY FROM ABE'S OF MAINE AKA WESTPARK ELECTRONICS LLC FROM BROOKLYN!!!!! On December 11th 2014, I purchased an import model Nikon D610 DSLR camera from Abe's online for $1,149.00 plus shipping and handling. This was several hundred dollars less than both B&H and Best Buy's price and I was going against my best judgement but I was on a very limited budget and that was the most camera that I could afford.

On December 18, 2014, I placed an online order with Abe's of Maine, for a 65" Samsung TV SKU #: SSUN65H7150 | Part #: UN65H7150AFXZA. At the time the price was $1549.00 with free shipping and a free wall mount valued at $100. I filled out all of the information and received a confirmation number immediately. The day after I placed my order, I received an email thanking me for my order and stating that I needed to call "Joe **" at 1.800.992.2237 EXT **. I immediately sent an email back, asking why I needed to call them, and was there a problem with my order. I received an email back immediately, with just a phone number... No answer as to why I needed to call them. I then sent another email, stating that I got the phone number with the first email and again, why did I need to call them. I heard nothing back. I waited a few days and checked the status of my order and my credit card statement and it showed that nothing had been processed.

BAIT AND SWITCH! I am outraged at the bait and switch tactics of this unscrupulous company. Their conduct goes beyond bad business and should be the subject of a criminal investigation. I see now that what they did to me is commonplace for them. As you have probably heard before, wish I read the reviews first. I have never seen so many consistently bad reviews for any company anywhere.

I ordered a nikon d5300 with an 18-140 mm lens on the 18th of December. I called and verified that the Free delivery would still allow the camera to arrive by my birthday the 27th. They said it would be there. They called me on December 20th saying they noticed I ordered the "import d5300 and it would not come with English or USA coding and that I need to pay an additional 149.00 to get the d5300 that is made for the USA. So I agreed "not sure how they get away with that SCAM," to pay the additional money and they promised once again it would be here before the 27th "my birthday" and to make sure they would put a rush on it for free and make it 2-3 day UPS delivery.

Ordered a Samsung TV from them, two days later they called and wanted more money to upgrade the TV from commercial use to consumer type with $300 more dollar. I told them no. Then they said because of my zip code I have to pay $160 more to ship the TV. Again I refused, they cancelled my order.

They are a scam, I had the same experience. I ordered a camera and noticed they never charged me for it. I contacted the company thinking I put in a wrong number on my cc card. Only to find out I quote unquote ordered the international model and I should switch to the American model. I promptly told them to cancel my order Pronto and took my business elsewhere. I really thought this was a legitimate business but it clearly is not. Everything looks perfect but it's not when clearly behind the scenes this company is seeking to scam you out of your money. BUYERS PLEASE BEWARE, DO NOT SHOP AT ABE'S OF MAINE!!!

Had checked prices on Canon macro lens at a number of sites on Internet and Abe’s of Maine had the lens cheaper than any one with an instant rebate. Was informed by salesman this lens was the non-US version with different glass and coatings on glass and he recommended the US version. So naturally it didn't have the instant rebate but the price was the same as everyone else so I purchased it. Upon checking with Canon I was told all lens by canon are the same no matter where they were made. So what salesman told about lens was not true. I still do not know if I have US or international version of lens. But the story doesn't stop here. Canon has a rebate of $50 on this lens but of the thousands of dealers that participate in the rebate program Abe’s of Maine does not. After having bought from Abe’s before I am very disappointed as this lens wound up costing more than any place I checked.

I'll never buy any thing again from "Abe's of Maine" and strongly suggest to stay away from such bad seller, very bad and disappointing customer experience. I ordered Nikon D7100 Camera, which was showing as $949. Next day I got a call from seller saying the one which you ordered is an import quality and won't have Nikon Warranty. If you want a US model and warranty I need to pay $1199, and I got convinced (stupid me). I authorized them to charge $1199, and they said you will get it in two days.

They held up my daughter's order (Christmas present for her brother) by 2 weeks. The service man was rude when I told him that she was upset it might not be here in time for her to give it as a present. He replied "SO." WILL NEVER USE AGAIN EVER!! HORRIBLE!!!! Do not use unless you don't plan on having items in a timely fashion! Her Christmas is ruined.

I ordered a Nikon D810 from Abe's Of Maine because they were approximately $200 less than other vendors. The reviews I read had no negatives and there were vendors lower so I did not think I was dealing with a scam artist. After placing the order I received a call from a rep (JOE extension **) who stated "I was getting the IMPORT" version of the camera. This meant next to nothing to me although I thought he was about to say it was being shipped from Japan and there would be an extended delivery. Instead JOE stated that the camera had a "plastic" body vs. the magnesium that Nikon uses for this item AND he stated that the shutter was "GLASS". As a professional photographer and online shopper I read "everything" about the items I purchase as well as the companies I buy from. In reviewing the description provided on their site about this item NOTHING is listed about shutter or body **. After rejecting the item I was told that I could get the version that has the NORMAL body FOR MORE $$$ than I can pay at a great many other places. While I have contacted my bank to ensure the funds were not released, I never received any confirmation of the cancellation.

UPDATE: Within about an hour of writing my original negative review I got a call from Frank at Abe's. I told him briefly the story of my order and he said he would make it right with me. He said he'd honor the $1600 price and give me free expedited shipping. He also made it clear that this was the International (grey market) version.

First off Abe is not in Maine. He is in New Jersey. I purchased a 55" Samsung TV. Three days later I get a call from Abe. He says the screen that this TV comes with is made in Malaysia and is cheap. For $200.00 more I can get the one made by Samsung. Oh and by the way add another $100.00 for shipping insurance. Now I've been buying online for many many years. Amazon doesn't pull this stunt, nor any of the other reputable online stores. However I remember in the early days, almost every electronics store online called shortly after you placed the order and pulled this stunt. Abe, you are a dinosaur. These tactics keep your poor reputation going and going. If you want to keep up with the big boys, you have to be reputable. You are not there yet.

Same as others posted here. Order Samsung, got a call from Joe, said it was an outsourced screen, 90 day warranty, commercial version, couldn't update the firmware, etc. Samsung part number is identical. Claimed "AU" screen was not Samsung's. If I wanted it I had to pay another $300 for insurance.

I ordered a Nikon D5300 with 18-55 mm VR for a good price. Website indicated that it's an import model. Before ordering, I called them and made sure that the camera does come with strap, battery and charger. One day after the order, I got a call from the sales rep who explained to me that it was an import model with no instructions and LCD is in Asian language. I said I am okay with it. I again confirmed that it does come with battery/charger/strap. He said "yeah, all that is in the package." I said "please just go ahead and ship it."

I had to take the time to write this review because I like to help others, I truly do. I read a ton of reviews about this company and called to see if they actually had the TV I was interested in, available or in stock. First off, they do not have a retail store. I asked if they had the TV in the warehouse. "Stan," told me they did not. I then inquired if I ordered the model, if I would receive a follow up call as other posters mentioned about a "residential vs. commercial model". Stan told me the TV (which was $2,000 below list price), was indeed a "commercial model". I then advised Stan that I was an attorney, he asked, "What does that mean?" I told him that means that if he lies to me and defrauds me, I would contact the authorities. Then he told me I would need to speak with customer service, which of course was an answering machine that proceeded to hang up on me. If you have been defrauded by this company I suggest you contact the police.

I placed an order for a lens, the business had good ratings on Google Shopping. It promised 5-6 business day delivery. Luckily I used Paypal. I did not get a confirmation from the business. 5 business days later nothing was going on. Tried to email them, the email bounced, tried to call them 3 times, lengthy wait times, nobody answered. Somehow I was able to cancel my Paypal payment. Be careful dealing with fake business. It had cheaper prices, but there were other online stores like that. So it did not stand out as a fake!

Order the Canon EOS 70D DSLR Camera with 18-135mm STM f/3.5-5.6 Lens "import" model for $950. $400 less than a US model. Later that night got the bait and switch call offering to sell the US model for $1199. Which is still a good deal, but couldn't support these tactics. So ended up cancelling the whole thing. Have ordered with them in the past with only a hard upsell pitch. Now that they're using these tactics, can't feel comfortable ordering from them at all. Will spend extra $ for reputable company.

I ordered a camera for Christmas, Nikon D5200 for $475. I received a call the next day wanting me to buy an American version rather than the international version. They wanted an extra $100.00 for the correct version. They were going to charge me extra for power converters... SCAM!!!

Bait and switch. They sell you one item "Import Model" and they then don't process your order until you are contacted to "verify order". They then try to upsell you a US version with a warranty. Total scam, bait and switch, super long hold times to get a hold of customer service and then transferred to a salesman in charge of your order... Crazy, don’t buy here! Read all reviews on here and Yelp.com, be informed!

Placed an order for a Samsung LED TV on 12/1 (Cyber Monday) for a Samsung 4K 50 TV and got an order confirmation right away. On 12/7 got an e-mail from Nancy ** that says "the item was oversold and they are working hard to fulfill the order and waiting for another shipment. Please call Roy **." I call Roy and he says they are no longer getting any more TV's and issuing a refund. I am sorry. No attempt to offer a future discount or a replacement TV. He hangs up on me and sends me an e-mail cancelling the transaction. NICE. I lost the opportunity to buy the TV from Paul's TV. Teaches me to order from a store with such consistent bad ratings. Stay away!

Bait and switch. I bought a Samsung TV for $2,099.00 and a week later when it hadn't shipped as promised I spoke with "my sales representative" who told me I ordered the cheap version of the Samsung TV but what I really wanted was the Samsung made panel and he would give me a great deal. He had obviously done this a million times before. Directed me to their website and told me to put in the model number with some extra letters after it and poof the TV I really wanted appears for $3,999.99. After searching the site later I found out this TV was completely hidden unless you had their "secret code". This is B.S. bait and switch and I will never buy from this shady company. No wonder they are in bankruptcy court.

I ordered a TV from their website and would receive a confirmation when it would be shipped. After 8 days no email confirmation. I called Roy and asked him if there was a problem with the payment, he told me that I ordered a low profile TV and they could send a commercial type for $400 more. I declined and told him to send me the one I ordered. He then stated that he would tack on a $250 shipping insurance where I told him to cancel the order. I wish I had read the reviews before. This company is a no good business. Stay away and order your electronics from a reputable company like Best Buy or so. It will save you headaches, disappointment and high blood pressure.

I wish I had read all the reviews before! Same methods: super cheap price on a Canon EOS Rebel T5i. Placed order, never heard a word. Followed up multiple times until today I read all this stuff. Cancelled order and placed it with Amazon.

Hello Morris - I finally understand the tactic that your company employs to swindle customers. It's the old bait and switch tactic! And as you'll see in the attached link, there are lots of others that have been conned or attempted to be conned by you and others in your organization. You're even mentioned by name in more than one of the comments. The reality is after looking into my issue further there is only one panel that Samsung uses for my particular TV. It's the AH01 made by AU Optronics. Then again, I'm sure you're already aware of this! The price I had originally paid ($1165) was only a teaser price to get me to bite, then you come in later with the hard upgrade sell, for a TV panel that doesn't really exist! So, in short, you conned me into buying a TV that was only worth $1165 for $1500, or overspending some $300+! Nice job! I saw your return policy or lack there of, not surprised. I suppose I should feel fortunate that I received a TV at all and wasn't swindled altogether!

I wish I had seen these reviews before I ordered a new Samsung TV through Abe's. On their website, they had the TV I wanted listed for $1,299 plus 2% off- SKU #: SSUN65H6350 | Part #: UN65H6350AFXZA. I ordered it immediately. The next day, I got a phone call from Roy, one of their sales people. Roy informed me that some of the internal components of this TV are "outsourced" and not real Samsung components, and that if I wanted the "better version" that I needed to buy another version of the same model, and he gave me another model # to look up - SKU #: SSUN65H6350U Part #: UN65H6350AFXZA-samsung, which had the exact same specs but was hundreds of dollars more. It seemed really fishy, did a lot of research other than look up reviews, called Samsung, spoke to the tv specialist dept and they said no such things and I ended up canceling the order.

I was also just subjected to the "import model" scam. Same story everyone. Do not use this company. Not sure why they would risk their reputation like this. Ruined my Christmas present too. Thanks Abes... You guys really suck.

Customer service is horrible. I ordered a Nikon 3200 and the order wouldn't process for over a week and when I called, they never picked up. After 10 tries, the guy who picked up, named TED, was so rude that I told him that I would cancel the order. When I did so, he tried to convince me to upgrade to a better model and I told him that I would cancel. He said "fine" and hung up the phone. When I emailed him asking for a confirmation email, he responded "it's cancelled." So rude. Never buy from here!

I think the rating system should have 11 stars in total, -5 to 5, precisely for resellers like Abe's of Maine. I would rate them -5 in all categories. For people who have no time to read this: STAY AWAY FROM ABE'S OF MAINE. DO NOT BUY FROM THEM. My Story: I had placed an order on Abe's of Maine website for a Samsung 55 UHD TV (comes with a free wall mount) during the Thanksgiving sale. They had the lowest price compared to any other resellers on the internet. Checked ResellerRatings and it showed an 8.5/10 score. Hence did not think twice to order from them. My mistake was not to read the recent reviews from other customers.

They advertise products well below the regular retail price. I place an order for a top-of-the-line Samsung TV. After one week of the order still showing as "processing," they call me and give me some tale how the TV I bought is the "commercial" version with some panel in it that I would not want and how they can "help me" to get the right one - at a MUCH higher price. This is a fraudulent operation that needs to be prosecuted! DO NOT SHOP THERE!!!!

I ordered a Samsung smart TV on their website. Received a call the next day from them asking me if I wanted the "commercial" model or the residential model. Salesmen Joe said I need to pay $2399.99 to get residential version. I told him I would just go somewhere else. Everyone is selling it for $1999.00. He said "ok I will call you back." Sounds like they lowered the price. No phone call. I called him three days later and now he said I have to pay $300.00 insurance even though it said free shipping. Told him to refund me and cancel my order.

Very bad customer service. They give deals with low price. They call you and tell you that you bought a international version (Chinese version) but nowhere on their website do they mention about this.

Wanted to buy the TV but TV picture didn’t match the model number. I called the co. and guy name TED answered and said, “We can’t post the picture of the same model number as we are not authorized dealer of Samsung.” Stupid respond. How you selling it then? You can post the picture of different model of Samsung but not same? I asked for their license number before ordering. He said, “Ok get it from customer service” and transferred me then hung up the phone. I called back 5 times. Disconnected my call. I called from different number. Soon as I said “Hello” they hung up again and blocked my number. I see lot of people had a bad experience with this co. PLEASE PLEASE PLEASE complain about this co. on BBB of NJ so they can stop scamming people.

Ordered a Nikon camera on 11-14 - still has not shipped even though they told me I would receive in 5 to 7 days. No one will talk to me. Last week they said it would ship, that day still has not shipped. Even though they already got the money! Getting worried I got took?

Please be careful before you order. They push you order quick. If you want to return, it is very difficult and pay for re-stock 15% and shipping too... They make us so upset when we contact to them... I hope you don't have trouble like us in the future.

Confirming what many other posts have said...ordered a Nikon 55-300mm lens at what seemed like a great price but got an email the next day asking me to call. And like others have experienced, they told me I had ordered the "international version" that had all the instructions and even the lens lettering in Japanese, and I needed to upgrade to the US version for an extra $100 to get the "correct" US version. Since I needed it quickly, against my better instinct just to cancel I negotiated it down to $70 extra. They then said they would call back to arrange billing for the extra $70, but instead charged it onto my Paypal account without me even giving explicit permission! The price was still reasonable, but I did not appreciate the obvious scam... and the part about the international version having Japanese lettering on the actual lens turns out to be an outright lie. Best to avoid this shady retailer. Don't be tempted by the prices.

I purchase "UN65HU7250FXZA 65" Curved UHD 4K Smart LED TV" for $1,880.62 and paid by credit card. I was checking order status for last 3 days. It was showing as "In Process" and this called Morris ** (I think it is a fake name) was sending me an email as "Dear Customer, please call me to confirm your purchase". I thought something fishy so I didn't call. Today he calls me and tells me that TV I purchased doesn't use Samsung original panel. He can sell me that TV for 2300 dollars. I said, “It's okay, just send me original TV I purchased.” He says it is in CA warehouse so I will need to pay additional 200 dollars for insurance. I told him to give me some time to think. He said he has only 2-3 TVs left so I will have to decide while phone call is on otherwise he will cancel the order. This is a rip-off. I lost thanksgiving deal now. I just wish I had known about Abe's bait and switch practices before I had placed my order and saved myself the time. Don't fall for these guys.

I just had the same experience as others reported here -- an unbelievably low price on a popular camera and then a bait and switch attempt. Here's what happened: In doing a Google search for Canon S120, Abe’s of Maine offered it for $269, far lower than $399 from most other online sellers. I did not notice that the description said "import model". A few hours after placing the order, got call from Roy ** at Abe’s of Maine. He explained that import model has no warranty and is inferior in other ways and offered to upgrade to the "retail model". I was expecting this after other reviews on this site, so I told him to cancel my order. He then offered the retail model at discounted of price of $339.

Ordered Canon 24-70 2.8 II Lens for $1619. If someone calls you to confirm order - Bait and switch sales call. Kevin, the sales rep told me the lens do not come with the hood or manual. Then he said the lens comes with a plastic mount. NO CANON 24-70 2.8 II L lenses COMES WITH PLASTIC MOUNT. NO SUCH THING. ALL 24-70 2.8 II LENSES ARE METAL MOUNT. DO NOT WASTE YOUR TIME. If it's too good to be true then it's not...especially at Abe's of Maine (by the way they are from Brooklyn and operate in NJ).

I wish I had read the reviews. My coworker and I both ordered from them on the same day, and both got calls from them to upsell after buying the "wrong" equipment. They make NO indication on their website about the difference between the lower priced and higher priced items. My coworker was told that the camera she ordered was plastic and the other model was made out of "magnesium" - a few minutes of web researched proved that to be baloney. I still got a great price on a new lens, it hasn't been delivered yet, but I'm considering sending it back based on moral issues with the company.

On or about 11-16-14, I ordered a Samsung PN51f8500 TV via their website for $979. Got an email and ph. call from Morris **. He explained that the TV was discontinued and that the replacement model was about $1,998. Something about the display was different on the replacement model TV and that Samsung would not allow the different TV, same identical model number as the one I ordered, to be sold for less than the "new", higher price same model # TV. What???? I think this is a classic bait and switch. Just found it at Best Buy for $1,064.98 which includes tax.

I ordered the Fuji x100s. It was hundreds cheaper than other sources. I read many negative reviews after ordering and was concerned. The next day I received a phone call. A man named Morris informed me that I ordered the wrong import, and for the trouble gave me free rush shipping and put on a great coupon code. He was kind and I'll have my camera much earlier than I thought I would!

Pretty much like the last person who posted a review here. I ordered a Samsung 51f8500 plasma. I called to ask a question about the order and ROY explained to me that I had ordered a model with an outsourced screen (?) and I had to pay more for the real product. What a bunch of bulloney. He was rude and tried to confuse me about warranty info as well. I told him I want to cancel the order as it had not yet shipped. He says he will take care of that. I will be checking on that for sure. I called another company with the same advertised price for the same product. The company was called Modia. I spoke to a manager who explained not only that he had never heard of the "outsource" thing but that they were a Samsung authorized dealer and had an extended in home warranty. Not only helpful but he was polite.

Ordered a Canon camera and the following day, got a call from their rep saying this is the Japanese model and if I wanted the US model and warranty, it would cost $250 more! After I told them to cancel the order, they came back and dropped the price $100 and added a battery pack. So, the price was still lower than most other choices but I did not like the method they use to get business. Assuming I now get what I was promised, I'm satisfied but certainly not happy! Nowhere obvious in the online ad does it state this Japanese vs US info.

I ordered a new Canon 70D with 18 x 135 f3.5 lens for $949. Their web site said they were available and in stock, but I received a phone call from a guy called Ted, which I missed the call. When I returned the call to Ted, he gave me every excuse in the book why he could not send me the camera and that I need this and that so it would work. I have all of this and that because I have a 5D Mark III which take the same thing. The 70D is to replace my 40D which is tired. I have had her for over 10 years, a very good Camera. So this Ted guy said that I would have to wait till the Canon 70D Camera could be ordered from China. So am I getting a real Canon 70D which it specifies on their web site or am I getting a Knock off, Look alike with No Canon Warranty? Again I wish I had known about these people before I ordered anything from them.

Total bait and switch and fraud on the public. They advertise low prices then when you call they tell you the TV they quoted you is a commercial version and the home version is going to cost more. When I confronted the sales rep about the bait and switch he hung up on me.

I wish I had seen these reviews before I ordered a new Samsung TV through Abe's. On their website, they had the TV I wanted listed for $1,049 - what a steal! (Samsung pn51f8500, in case you're wondering). I ordered it immediately. Well, if it looks too good to be true, it probably is. The next day, I got a phone call from Roy, one of their salespeople. Roy informed me that some of the internal components of this TV are "outsourced" and not real Samsung components, and that if I wanted the "better version" that I needed to buy another version of the same model, and he gave me another model # to look up - Samsung sspn51f8500u, which had the exact same specs but was hundreds of dollars more. It seemed really fishy, and I ended up cancelling my order and just ordering directly through Samsung. I discovered Abe's isn't an authorized Samsung retailer, so in the end, I'm glad I went with Samsung. I just wish I had known about Abe's bait and switch practices before I had placed my order and saved myself the time.

I ordered a Canon camera online from Abe's because their price was significantly better than other sellers (about $150 on an $800 camera). After I placed the order, I received a call from an Abe's rep telling me I had ordered the "international model" and that the US model would cost me $100 more. I told the rep that I found the tactic dishonest and cancelled the order. Classic bait and switch!

I shopped around pretty thoroughly for the best price on a particular LCD TV, the Samsung H7150. I found a few vendors with low prices, though read the reviews and saw a large amount of complaints for most. Abe's of Maine (actually located in NJ) seemed to be a reputable shop, especially given the credentials listed at the top of their web site (CNET Certified Store & 5 stars on PriceGrabber). I ordered the TV on a Saturday for $1,639 (**), received the order confirmation email and then a call on Sunday; this is where things got shady.

I ordered a Nikon 5200 from this company. They had the best price. Next business day I get a call from a rep telling me a story about the camera being only with Japanese instructions etc. Nowhere in the description did it mention I was buying a camera not suitable for the US. If I want the "retail version" they could give it to me for about $200 extra. I cancelled the order on principle.

It seems like bait and switch shop. I ordered a Nikon camera finding a good price for it on Abe’s of Maine. 2 days after placing the order I got a call from their Sales agent telling it’s an imported model which doesn't have warranty and low battery life and US model is about $250 more. Nowhere on their site it mentioned clearly that it’s an import model. I even have screenshot of it. They lured me with a good price and then tried to bait and switch.

I bought a camera from them. It was a very good price. As others have said, I also received a call and told me that I ordered an international model. A US model was subsequently offered. I found it usual but thought that I made a mistake in ordering. So when I need more accessories for the camera, I went back to them. Boy I learnt my lesson about these guys this time. I changed mind after I placed order and immediately call to cancel it. They refused to cancel it, using means excuses unthinkable to any outfits I have ever dealt with. I was told that customer service was closed, or I called wrong number, and finally the products have been shipped out. But USPS website said very clearly that the products did not arrive USPS until a day later. The staff are so rude. I decided that I will file a complaint to consumer protection agency of NJ.

I ordered a Samsung smart TV on their website model UN75H6350AFXZA. Received a call the following day (or two) day from them asking me to pay more for the following... They said the free wall mount bracket was "not very good" and stuck out a lot so they wanted to sell me a different one. They said after crediting the "free bracket (e.g. $100)" I would have to pay another $150.00 for a better "slim" bracket. I fell for this. But they just moved on with the hard sell. Note - after later research - it is amazing as a top of the line slim flush mount from Sanus (model SANUS LL11 which is 1/2 the depth at just .55" / 1.4 cm from the wall) is only $74 total + TBD shipping. And I could buy the item they were offering at Walmart for 1/2 the cost.

Like the other readers, I ordered the Samsung TV here: ** (Great deal!). Received an email from Joe ** (**) say to call him. He told me this was the commercial unit for hospitals (no firmware upgrades, 3d glasses, etc). I did some research - there's no difference. So I told him to ship it to me anyways. When I did that he forced a ~$300 charge for insurance - since it was a commercial unit (clever). I cancelled it. Super shady. Please stay away. Thank god I used PayPal.

I ordered a Samsung smart TV on their website. Received a call the next day from them asking me if I wanted the "commercial" model or the residential model. He explained the commercial model comes with no firmware, smart TV, etc. Of course the residential model costs $300 more (the same price as everyone else). What a scam. When I asked him how I was supposed to tell that this was a commercial unit on the website description he said that it was because the model number had a U to start it. I rechecked their website and nowhere does it indicate anything about a commercial model and lists as the features smart TV, etc. He was not aware that I have recently bought five other Samsung TVs of similar models and I am quite aware that many of their model numbers start with a U. This has nothing to do with commercial or not. Do NOT do business with them. I thought they were reputable and comparable to BH Photo. They most certainly are not.

I expect this crap from the New York retailers, but I guess the Abe's of Maine threw me off. I ordered 10 cameras....Of course, they call to tell me that the models they have in stock are for China, and do not come with US power Chargers, and the firmware is different, as well as no warranty. They then went on to offer me a $500 price tag for the camera that I just bought on Walmart.com for $329. They said the best they can do is $400 and they cancelled my order. Not Impressed. The information online clearly states that there is a 1 year warranty, as well as listing the US part numbers for included accessories. They flat out lie on their site. They know darn well that they could easily post the proper information online, that however would not reel in the suckers like me.

Purchased an ice maker in 2011. Salesperson suggested an extended warranty for 200.00. I explained that it is in a small business questioning whether or not the extended warranty would be allowed. He assured me that as long as we were not using as an ice maker for commercial usage, like a restaurant we would be fine. Fast forward to now (Sept 14). Ice maker stops making ice. We call warranty company (AMT Warranty) and was told we're not covered. Suggested we call Abe's for a refund since they never should have sold us the warranty since we're a business. Called back Abe's and was told, "Sorry, we will not refund or help you". To compound matters, Abe's originally went bankrupt and new owner will not support previous sales. They lost a customer and we are going to social media to warn others.

Much as others have said, I purchased a camera lens at a cheap price and the next day some bozo called and told me I needed to upgrade to a better lens... Like an idiot I agreed and then they charged me $30 more than I was quoted. The lens arrived in an unmarked box with no manufacturer paperwork. It doesn't even look like a new lens. I am disputing the transaction with the credit card company. The State of New York a consumer affairs office advises that there isn't much they can do because Abe's has filed for bankruptcy. DON'T DO BUSINESS WITH THESE THIEVES!!!

Abe's had a great price on a Samsung TV. The next day they tried to twist me around and said I purchased the consumer version... not the retail version. I said it did not indicate this one the site. Anyway, he tried to upsell me on the "correct version". Shady practices and I wouldn't use them ever again. If it walks like a duck and talks like a duck.... well it's a QUACK.

I bought a Samsung TV that was priced very cheap from Abe's of Maine, and then I get the phone call the next day, and I went for what was being offering because they were still cheaper than other stores. They told me that I ordered a commercial grade TV, and I would get no accessories and a 90-day warranty. So they offered the retail one. Then I came across the reviews here and saw that this is standard practice for Abe's of Maine. Then I found they were not authorized, and so I changed my mind and decided to cancel. Even though they were cheaper, and Samsung will provide warranty as long as you can provide a bill of sale, what they were asking was $200 more than what I was willing to spend. I guess the old bait and switch is working well if they are still doing it.

After placing order for a Samsung flat screen TV, I received a call and a email to contact Abe's of Maine... the associate then proceeded to tell me I bought the "consumer" grade TV and asked me to enter the part number for the "commercial" grade. This commercial grade is used in hospitals and airports. It also has upgradeable firmware. The second part of my less expensive consumer model was that it even though it had "free shipping" Abe's of Maine could not guarantee when or in what condition the TV would arrive and suggested the insured "white Glove" service to be sure it arrives undamaged.....I did my research prior to ordering and the two TV's have the exact same part number assigned by Samsung - there is NO commercial or consumer version, the sku is different and the 400 dollar more TV included white glove delivery and 3D glasses. Bottom line - cancelled order, and felt the need to let others know SHOP ELSEWHERE.

I ordered a Canon camera body for what I thought was a great price. A couple of days later, they call me and told me the one I ordered was an import model (umm, what Canon isn't) and didn't have a warranty or "the same quality control checks done" as models sold in the U.S. He then offered me a warrantied and checked body for much more money. As I wanted the camera soon, and the price was still slightly less than other retailers, I took the bait and bought it, but I will never shop there again.

This company engaged in a typical bait and switch scheme, and then still proceeded to send me a faulty product even though they promised to send me a new model with full warranty. Now, they refuse to accept a return. I highly suggest that you avoid!!!!

I purchased a Samsung PN64F8500 Plasma TV on 7/30/14 for $ 2184.00 from Abe's of Maine. We have been waiting for this particular TV to come down in price so when it came up in a Google search that Abe's of Maine had it for $ 2199.00, we purchased the TV from their website with a $15.00 discount and free shipping. Then it came, the phone call for the bait and switch. Morris called to tell us he was confused by the order. Did we want the commercial model or the retail model? He went on about the differences, one with only a 90-day warranty and no 3D glasses and the other with a one-year warranty and 4 pairs of 3D glasses. We asked what the price difference was for the "retail" model and of course it was $500 more than the one I purchased. It does not explain on the website that the model I purchased is a commercial model. Morris went on and on about how you have to read the description to see what is included with the TV. I see that this is not the first complaint about Abe's of Maine's con game.

I did research on pricing for a specific Samsung TV model. It was a 2013 model, and rated the best TV in the last 5 years by several sites. Even with shipping, by FedEx (white glove), it was still between $600-$1200 less anywhere else I looked online. I was also given an upgraded wall mount, 2 HDMI cables, and they split the cost of the freight with me. It was the correct model, with 4 pairs of 3D glasses, and the one year manufacturer's warranty. With the money I saved, I bought an extended warranty from SquareTrade to total 6 years of warranty. Even with buying that, I'm way ahead. Also, the TV arrived 3 days earlier than promised.

I paid for a Samsung UN75HU8500 online. Then I received a call from a representative informing me that the TV I purchased was a Commercial model and it came with no Samsung supplied accessories including the four pairs of 3D glasses. It also had only a 30 day warranty instead of one year. He wanted $300.00 more for the standard model with all the accessories and the full warranty.

Same issues. I ordered a Nikon camera for my grand daughter's birthday and needed it overnight. I was quoted a reasonable next day air charge and placed the order. The website said it was in stock and mentioned that it was an import (aren't all cameras?). There was no indication of no warranty. Later that evening I received a phone call that explained the "no warranty" situation AND it would be 2 weeks to ship. Too late for the birthday now. Nice going Abe.

I needed a certain microwave for a job with a tight deadline. I ordered it Mon. am, THEN read the reviews and panicked. I tried to cancel but they said it had already shipped. I am happy (and a little surprised based on some of these reviews) to say that it showed up on Tuesday afternoon, perfectly packed, exactly as ordered, and at the price quoted. I will add that they did add the fee for "insurance", but altogether the total was about $50 less than Home Depot and Sears, and neither of them had this model in stock. Good Job!!!

I had purchased an LCD TV online from Abes of Maine AKA Westpark electronics LLC. The next morning I saw that this same TV was being sold at a competitor site for a much cheaper price. Wanting to keep my business with Abes of Maine I called their customer service. After waiting to talk to a rep for almost half an hour I finally got connected to one, who just transferred me to another rep. Finally when I spoke with someone I was told that the price I paid was the lowest they are willing to go and that if I wanted the lower price I could buy from the other competitor. To me this was a bit of a surprise that I was essentially being told to take my business elsewhere. I was also told that the price I paid was NOT the final price and that I was gong to be charged another $200 for "Insurance" on the "free shipping" which was advertised. The person then went on to say any TV over 60 inches must have insurance and claimed that it was on their website. I had my laptop open right in front of me and saw that the TV description stated that additional insurance charges "MAY be applied".

Typical bait & switch operation. BE CAREFUL!!! I placed order for my Nikon camera. They had the best price @ $100 less than Amazon! I gave them a call in 4 hours to make sure it gets shipped out since I paid for express shipping. Long story short, he told me that he'll do me a favor by upgrading my order to US version with US warranty for another $200. When I argued that the website didn't say anything about the unit, I ordered not having any warranty, he just dismissed it. And I have PDF copy of pages of the product site. There's note like this: Brand New Factory Fresh Import Model But not a single wording about warranty.

Ok, I wish I had found this site before. I purchased a Nikon 70-300 mm lens from Abe's of Main because it was the cheapest. I have bought from many cheap volume online dealers before but I got slack in my homework this time. So like everyone on this site, I got the email to call them and then the story that I have ordered a non-us version. Well I said, I am not going to be in the US so US warranty is useless to me and I am buying a Nikon - so that it is good quality and not need to go back to the supplier. I was not wise (actually stupid) re the bait and switch strategy of this firm. So I was told the 'international model' was 'inferior quality' and that I should buy the US model. On reflection I should have walked away then and gone elsewhere as would have been the same price. I was then up sold on a battery and filters - I wanted both but again could have got a better price somewhere else.

First of all, if it were possible to give zero stars, I would do that. Here is my experience: I did a Google shopping search on June 11, 2014 for a Canon 6D camera. The search listed Abe's of Maine as having the lowest price-substantially lower ($1364 vs 1699) than all other shops. I went to the website and placed the order online. Within minutes I had misgivings because I didn't receive an email confirmation of my order. The next day, after still having received no email confirmation, I logged on to my Abe's account to check the status. It was stated as "in process." I heard nothing until Sunday, June 15, 2014. David, from Abe's, left me a voicemail asking me to call him regarding my order. I tried to reach him several times, but the calls went to voicemail.

I tried to order a Nikon D800, which was listed on their site for $2199. I placed an order. Couple of days later, I get call from them telling me that I ordered an "international" or "import" model and that it does not include the manufacturer warranty or a battery and instead comes with a 240v charger. He recommended I upgrade to the USA model, which is priced at $2799. A $600 up sell (about 27%)! That's pretty steep! I realized this didn't sound right, so I told him I would call him back.

I buy a 70-inch TV which the company website said free shipping. I received an email after 4 days that I have to talk to verify order. I called the person who waited on me, gives me the surprise - was not to verify the purchase, was to pay additional 250 dollars because according to them, the TV is oversize. The customer pays insurance to the company. This is fake advertising, and the worst is that the initial charge is on hold and has not been returned to my credit card. It's the worst experience buying online at this store and especially poor customer service they have. Who do I ask to protect me against this kind of fraud where hidden prices and a price promised is not real?

I ordered the new Canon 70D DSLR camera on the website. A few days later I got a call from a representative of Abe's of Maine letting me know I ordered an "import" model. They up sell to a "domestic" model, for $100 more. When I got the camera, the box was banged and it was also for another model. I checked the camera and it looked new so I figure it was more of a hassle to return it.

I ordered the Samsung F8500 64" today. I am not sure what to expect from Abe's. I am hoping for a good turnout with my order. I did use paypal, which gives me a small layer of protection. I will update everyone on what I go through. I guess I should expect a phone call in the next day or two. They have already charged my credit card, so I guess it should had ship already. We shall see. I will give them 4 stars for now and change it either higher or lower depending on the outcome.

Terrible service, rude, deceptive. I ordered a Nikon DSLR from the website. No email confirmation. Day later, a guy calls and says I should expect all these problems because I ordered an import. Aren't all Nikons imports? He gives me the hard sale saying what I ordered won't have a battery, software, manuals, warranty, etc. For another $300, my new Nikon will come with all the normal accessories. Guy gets rude and pushy when I refuse to engage in his bait & switch. He suggests my order will take two to three weeks to arrive. Someone ought to sue Abe's of Maine for false advertising! They're liars, operating from New Jersey, not Maine.

Oy. Where do I even start? I found Abe's of Maine via a web search when shopping for a Canon T3i camera. I'd never heard of them before, but the website looked legit and they had the best prices. I placed the order right away using my PayPal account. I should have researched the company before ordering but I didn't, which was a big mistake. Right after placing my order, I Googled Abe's of Maine out of curiosity and came across a couple of reviews that mentioned their notorious follow-up call and aggressive up-sell tactics. I didn't read further, but I prepared myself to have some hiccups with my order going through.

My Canon order got canceled by the merchant. AoM did not refund the full amount to my credit card. They kept more than USD100 for no reason. It's a big headache now getting the money back. No replies to emails, currently processing via my bank. Also considering legal action, feels like a scam. BEWARE of these Ape's and buy somewhere else!

Ordered camera with overnight delivery. Was unable to use PayPal due to Abe's website unable to complete PayPal connection. I then used credit card which I prefer not to use on internet. Two days later, received call from Abe's of Maine stating they were closed for two days in middle of week and that they do not have the camera in stock. I told them I was leaving on vacation and expected the product I ordered. When I mentioned I would give them a bad rating, their rude customer service rep said "My kids will go without food if you give us a bad rating." I ended up going on vacation without a camera. Thanks for nothing, Abe's.

Abe's of Maine Buyers Beware!!!! I ordered this cooktop on the website also with "free" delivery, just to be called back by a sales person that told me shipping would be extra and that he strongly recommends buying the extended 3-year warranty because the glass on the cooktops could break and they would send a technician out to replace it in home. This was sold to me for $199.99. As it turns out, 18 months later, when we got to the kitchen one morning to make breakfast, the cooktop had a crack in it.

BUYER BEWARE!!! Purchased a TV from Abe's of Maine. Next day got an email to call them. They said there were extra Freight Charges in the fine print that was not in the final check out amount. For me it amounted to over $100! To get the TV I already paid for, I had to approve the payment of additional charges over the phone and subsequent to check out.

This has to be the worst company in the world. I placed an order with them. I never got my order. And now it looks like they filed to bankruptcy and reopened show in a different state to avoid their responsibility to their customer of delivering the products they got paid on. I have tried to call them and email them and all I ever get back it a default email saying "Thank you very much for shopping with Abe's Of Maine. Please contact our customer service department at 1-800-992-2237 and one of our representatives will gladly assist you. Your business is greatly appreciated and we look forward to hearing from you soon and resolving the issue!" They never care to forward my email to the correct person. Negative five stars.

Order the 55-250 mm Canon lens - import model for a reasonable amount. Contacted 1 day later by Brian stating this lens will not work on my camera, BUT for $50 dollars more he could get me the right lens. Prior to ordering I checked out this imported lens. Everywhere I looked it stated it would work, even on Abe's own Q & A page for this lens at least 3 different Abe employee's state that this will work. Guess Brian is either not knowledgeable, can't read, or is a scam artist. I can't trust this business nor should you! I did cancel this order and purchased through the official Canon site and still got a good deal.

In the evening of March 3rd. I purchased a Samsung UN55F8000 flat screen TV from Abe's of Maine. I provided my address and credit card information. The total cost came to $1609.00, and included a free wall mounting device ($100.00 value) and free shipping.

I have placed $2485 order of large LED TV with free S&H and free wall bracket on their website that was nice and easy. Next day I was contacted by the store with - as they described -"Order Confirmation Call" and was bombarded with multiple offers that are listed below:

I ordered a tv for 2479.00 and it stated free shipping so I placed the order. The next day, I received a call from a rep trying to give me free stuff in you could get a store credit for an upgrade to a better item... I stated no. Then he goes on and try to offer me more expensive shipping to get my tv to my home faster for 300.00 and I have 3 day to return it if the tv is damaged. I declined and said, "Just ship it free like your web page say." He then said, "Ok we can ship for 360.00 from a local freight two man team and they deliver right to your door and bring it in the house and you will have seven days to return it if it's broken." I said ship it free and I can't afford an extra 400.00 on your so called free shipping.

I ordered a new TV from here because it was the lowest price I could find. Shipping was simply and easy, turned out okay. I paid for special white glove shipping, it came right on time and in perfect condition. It's worth purchasing from them!

I ordered a 60-inch TV from them because of the price and the free wall mount. Then they called to confirm my order and tried to sell me everything in the book. Cables, white glove delivery, a better wall mount, etc. They actually told me the wall mount that comes free may not support my TV size and I should upgrade. Then they said the free shipping only drops it off on the curb, and they will not cover any damage for shipping unless I get white glove shipping at a price. They had an excuse for everything. I finally got them off the phone with no additional purchases. The TV took forever to ship, ended up having to call back looking for it. They tried again to sell me everything just like before.

Watch out! I would give zero stars if I could. Ordered a large flat screen TV at an amazing price - should have known then. I promptly got an email from Larry **. I was told they wanted to confirm my order because of so much fraud in New Jersey. All they wanted to do was sell me accessories. TV came with a free wall mount. But he told me I really needed a nicer one if I wanted anything nice but they would give me "a break" on a better mount. Then to top it all off, they tried to get me to buy "insurance" for the shipping. I said no, I just want the free shipping as offered. After I turned down all of the attempts to sell me more unnecessary things, I was told they didn't ship to my area so I would have to pay $200 to have it shipped. Don't trust the fake positive reviews - all the negatives speak for themselves!

I recently purchased a washer and dryer from this retailer. The order was placed on a Monday and immediately the credit card was charged. I never received a confirmation number, receipt or tracking number. 5 days later I receive a call from customer service confirming the order which I was okay with except the fact they called me, put me on hold for 5-7 minutes and then have to deal with 30 minutes of sales pitch. I got the sales pitch that I needed to have the "white glove" service with the order otherwise I could be on the hook for goods that might be damaged or the fact they drop the merchandise at the curb. The price was an additional $499.00. I refused and said I will take my chances. I then was told that they could not proceed with my order unless I had some sort of insurance on the order. Again I refused and noted that I will just cancel the order.

I was told by Roy, my new salesman, that I really needed the "special" $90 HDMI cables to hook up my TV. "No," I said. Next, was the special handling package so they don't rough up my TV on the docks, the $100 restaurant card if I purchased the "white glove" treatment for $149.99 and a lot of talk like the shippers would just dump my 55" Panny at the curb and I had better be home during the scheduled time or else. So we bargained down the glove treatment to 50 bucks and no food card. The two guys who were to strap my TV to a skid ended up as one guy in a dirty van flopping the TV end for end rolling it up the lawn through my house with the grass clippings all over the carpet. He opened the box, threw a few parts out of it, stood it up still in the box and plugged it in. I guess that I got the "Gray" glove treatment along with crummy hard sell service. Then the guy forgot his gloves which we gave him back. It was not a great experience but the TV works fine. We also got to keep the trash. BYE BYE, Abey Baby.

Samsung will need to send a tech to my house, but because I don't have the complete serial number, I will need to go home and get it so I can get service.

I ordered the Cuisinart SS-700 coffeemaker product, knowing it was refurbished but had found success in the past ordering refurbished items. This particular item was still defective when received and I notified Abe's of Maine that I needed a prepaid shipping label to return it. They informed me that they would not send a shipping label and would not reimburse me for shipping a malfunctioning item back to them. Thus, they stated they would not accept and refund my purchase unless I paid for the shipping of it back to them. I had ordered through Amazon. They intervened and sent me a message that led me to believe that they had worked it out with the seller and that as soon as Abe's of Maine received the item, I would get a refund. But they only meant that I would be refunded for the item, but not the shipping.

Product ordered was never even shipped. No contact received from them. When I called, I was told to file a complaint with my credit card. This company is a total sham and fraud.

I bought an item listed as in stock. It shipped to warehouse immediately and then sat there. Two weeks later, I found out that it was not in stock and they didn't know when they would get it, much less when it would ship to me. However, they had charged my credit card at point of purchase. They told me they would issue a refund and then didn't. Another two weeks, a supervisor finally issued the refund. It still took 10 more days to post to my account. Terrible way to do business. Worst customer service ever.

Abe's of Maine charged my American Express account before assigning a confirmation number and delivery date for the Nikon D7000, additional battery, and memory cards. I emailed and the response mentioned was a problem due to hurricane Sandy; however, when I placed the internet offer, there was no problem or auto email response line. I waited a reasonable time and attempted contact by phone and email, and no response to emails or phone calls. From the web page, you would have thought this would be the greatest place to buy the camera. What a big mistake and sucker I was.

I placed an order almost a month ago and still have not gotten it. I have sent 3 emails about my order and have not heard back from them yet. I have called several times and have invested over 1 hour in phone calls. The only way to get through to a human is to select that you want to place an order. They will then transfer you to a line that will never be picked up. I am very unhappy with this company.

I bought a front panel for my air conditioner on October 7th. On the website, they said it was in stock. Three weeks later, I called to see what happened to my order and after being on hold for 35 minutes and getting disconnected, I called back again, waiting another 35 minutes. I was told they needed three more weeks to get the item in stock. I told them that I no longer wanted the item, and would order it from where I live in New York City. I also sent them an email to confirm the cancellation since I did not want to wait on the phone again. Usually you get a confirmation that the order has been cancelled but not in this case, nothing. So about a week ago, I sent them another email to cancel the order again, just to make sure they received it.

On October 1st, I placed an online order for a microwave. It was listed as "in stock." Order processing time was listed as 24 hours, and shipping time is 5-6 days. On October 9, the order was still processing. I tried to call, but after being on hold for 45 minutes, I had to hang up. On October 10, they charged my credit card. Again, I tried to call, and after 40 minutes, somebody finally came on the phone. He proceeded to tell me that the item is out of stock and they are waiting for a delivery from the manufacturer and expect to ship the following week. I told him to cancel my order immediately and credit my account.

It's absolutely horrid. Stay miles away from this fraudulent company. Their website and overall business plan is built upon lies! I ordered a Canon lens 8 days ago. After 5 days of my order "pending," I began attempting to contact Abe's of Maine. I sent emails, I made phone calls everyday while the con artists at Abe's of Maine held on to my order without any notification of its status or progress. Finally, after staying on hold for 2 hours, no exaggeration, my wife was able to speak with someone and we found out Abe's never had the product in stock. We'll see how long the refund takes. Bottom line, these guys suck. They should not be in business. Stay away.

I purchased a 70-inch Sharp TV on 9/5/12. I was contacted by Larry that day and had the same harassment that everyone has had. I needed the product right away and he told me the 5-day shipping would really be 10 unless I upgraded to White Glove service, which I did for $100. The product was guaranteed delivery on 9/13. When it didn't come, I contacted Larry on 9/13/12. He said there was nothing he could do but the TV wouldn't come until 9/21 or 9/24. I spoke to Jason (after being on hold for 45 minutes). Jason was so rude and screamed at me. He wished me luck proving anything and refused to cancel my order. He still tells me it is coming on 9/21 whether I want it or not. I'm disputing the charges with my credit card but don't know what to do. Stay away from Abe's of Maine. They're nothing but a bunch of liars.

They fraudulently charged my CC for item not in stock: So the lesson of this story is if it looks like a duck, and quacks like a duck, congratulations you are dealing with Abe's of Maine. My story starts Monday, April 2nd when I gave Abe's of Main the benefit of the doubt and purchased a 60" Samsung LED from them because they had great pricing, free shipping (delivery within 5-6 bus.days) and no tax. It's possible people just had a bad experience. What company could possibly be so bad?

I have often heard Judge Judy discourage the purchase of large priced items over the internet but I took the risk anyway because it was $600 cheaper than Sears, Sam’s Club and Costco. In addition, there was no requirement to pay taxes or shipping. What a deal I thought.

I ordered a Bosch microwave from Abe's of Maine on 10/20. Abe’s was closed for a religious holiday, and is also closed on the weekends, which delayed the delivery many days more. After several calls to Abe's and to the shipping company, I was told by Abe's that it was delivered and to call the shipping company. Shipper said they hadn't received it yet, which was the truth. Abe's basically told me it was on its way when it wasn't, and put the job of calling shipper, several times, when they knew it wasn't there. I had to wait over 2 weeks. Finally, I received it 15 days later, the evening of 11/4/11. There was no hardware to install the wall bracket, no manual with the microwave. The two bolts that did come with it were stripped and the edges were marred as if installed or removed with channel locks or pliers. My husband spent hours to install and buy the hardware, just to find out that it wasn't working at all. Abe’s is not open on weekends, so we had to wait some more.

I had ordered nice camera 3-4 weeks ago and I am still waiting for them to deliver the camera. It seems they have absconded with my money. Nobody picks up the phone. Nobody answers emails. They all seems to be scammer, just take money and go away. They gave me some **** tracking number which shows same status since three weeks, also overcharging in shipping. Total scam site. Please don't get into their trap of lower prices because they never deliver.

I ordered Samsung LED Series 6 6500 42" TV via phone on May 13th, 2010 in the amount of $1618.18. I paid $88.32 for "4-6" day shipping. I was pressured into buying a "4 year maintenance contract". The total amount came to $1885 with a hundred dollar coupon for a restaurant website. We wanted the TV to see NBA east & west playoff games.