3 Day Blinds Reviews
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About 3 Day Blinds
3 Day Blinds is a custom window treatment manufacturer, designer and installer. The company can custom-create blinds, shades, shutters and drapes to provide you with the window coverings for your style and light preferences. Its products are available in most of the United States, and the company has professional measuring and installation services in most areas. It offers free consultations to learn more about styles, pricing and custom options.
- Fast custom fabrication
- Variety of options
- Full-service window treatments
- Nontransferable warranty
- Consultation required for pricing
3 Day Blinds Reviews
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Reviewed Nov. 8, 2019
I was surprised I wasn't "in the system" when I place this repeat order - NBD. My sales guy was incredibly prompt, professional and prepared! He brought out items which were in line w/ what I was wanting and I made my selections quickly - EVERYTHING went well even though I never spoke w/ him again. Installation was quick - no problems! I highly recommend 3 Day Blinds!
Hello Michelle,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Nov. 8, 2019
3 Day Blinds had already put something on my house, so we went with them again. We bought single-layer, accordion shades. The consultant was great and she listened to me. She measured my windows, gave me some great ideas and options, and ordered them. It was great working with her, and it was the perfect amount of time. It was the second time the gentleman has installed and he did a great job. Our shades serve their purpose and they are what I was planning on. I would give my neighbors their info and number, and tell them to give them a call.
Hello Terri,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Nov. 7, 2019
Paid over $500 for a large window shade, and cord broke after using only 5-6 times. Have called service repeatedly, left messages, and no return calls. It is IMPOSSIBLE to speak to anyone regarding this matter.
Judy
Hello Judy,
We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your shade. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Nov. 7, 2019
From the moment the sales representative walked in, I was impressed. She listened to my requests, offered a variety of options and, after I decided, she carefully measure the windows. The installer was pleasant and skilled. There was an issue with one of the new shades and he quickly solved the problem. I would recommend Three-Day Blinds to family and friends.
Hello Judith,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Nov. 7, 2019
I requested an appointment online and had one scheduled the very next week. The woman who helped me was wonderful, and I placed an order that day. They were clear on what they needed me to do for the installer to do his work, and in less than a month, I had beautiful shades installed. The installer was fast, efficient and very pleasant to work with.
Hello Nancy,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment.
Reviewed Nov. 7, 2019
From Start to Finish, my experience was really great. The design consultant who came to my house was really wonderful and knowledgeable. She helped me avoid any errors and I'm so glad I took her advice. I purchased 4 Shutters and one blind. Everything turned out so great and at a really good price. They called to set up installation and were patient with me because I had to delay them due to other work being done at my house. They were understanding and super accommodating.
The installers also - neat, tidy and efficient. I had one shutter that ended up having a problem which was NOT 3 Day Blinds error but due to a bathroom shower that ended up being larger than I thought. The installers were able to work around it and I ended up getting it installed and looking perfect. I honestly couldn't be happier and I'd highly recommend them.
Hello Diana,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Nov. 7, 2019
3 Day is the best!! Kelly and Ashley are amazing!! Best customer service and installation process I have ever had. This is my 3rd home that 3 Day has done and I won't go anywhere else for window coverings.
Hello Walter,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Nov. 7, 2019
The blinds were every bit of what I expected. The fit is just right on each window. The sales rep and installer were very professional. The meeting at my home with the sales rep was NOT high pressure which meant a lot to me. Love the blinds.
Hello Karol,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Nov. 7, 2019
The in-home consultation and ordering process was very good. The issue that I have is that the lead time for shutters is a bit extensive in the amount of time you have to wait. I don’t understand why it takes 8 weeks. The temporary paper shades don’t have much adhesive and repeatedly fall down which is annoying. I have used 3 Day Blinds before and will continue to use them for my window treatment needs.
Hello Abel,
Thank you for the feedback and continued support. Custom shutters do have a longer lead time than most other products we offer. We are confident that you will be happy with your shutters and will feel they are worth the wait. We appreciate your patience and if you have any concerns with your order feel free to contact our customer care team at 800-800-3329. Thank you for choosing 3 Day Blinds!
Reviewed Nov. 7, 2019
I got blinds for my window from 3 Day Blinds. I saw their advertisements and we checked them out, and they had a good price, so we went ahead. However, I wish the price was just a little lower. But I can't expect that for remote blinds. Their reps were very nice and they talked all about and answered any questions we had.
Hello Timothy,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Nov. 6, 2019
Worst customer service experience of my life, and I'm a Comcast (Xfinity) customer so that's saying a lot. I ordered from 3 Day Blinds because I needed blinds fast for my new house and with a name like 3 Day Blinds you would think that's what you are getting. Their consultant came, took some measurements then quoted me a price...$1500 for three windows and one sliding glass door, wow, that's expensive, but hey I needed them fast so I'm happy to pay a premium. After I've paid she drops the bomb on me that I should expect a call from the installer in 3-5 business days to schedule the install for next week. Ok, so 7 Day Blinds, I guess I'll deal with that.
Well now the fun begins, they screw up the zip code and my blinds end up being delivered 50 miles away to a wildfire zone. How do you screw up the zip code when you came to my house to measure the windows? After waiting a week for a call to even schedule the install I called corporate customer service. Never in my life have I met such ineffective and clueless people. "I'll look into that and get back to you," should be the company motto. Nobody knew what was going on, nobody knew who knew what was going on. My assigned case manager Chandrice avoided my calls and never responded to an email.
I didn't get mad with them, I didn't make demands, all I asked was that they do what they could to make me say I was happy to choose 3 Day Blinds. Finally, after almost 3 weeks from my purchase I called and told them it would be my last time calling for better or for worse, I sat on hold for over half an hour only to be told "The blinds supposedly left Sacramento today and should be at the installer, but nobody knows for sure."
That's it, I told them to please cancel my order. I was told the customer service rep couldn't do that and I'd have to hold. After another 5 minutes of waiting to be transferred I hung up, called my credit card holder and initiated a chargeback. I'll just get them cut at Home Depot and install them myself. A company should keep their customer service informed and empowered to actually help customers, it felt like the CS team for 3 Day Blinds was there to run interference until you just give up and go away.
Hello Charles,
Thank you for your feedback. We apologize for the scheduling delays experienced with your order. We are coaching our team members so that your experience is not repeated, and thank you for providing us with information that will help us to improve our services. Your Case Manager will be reaching out to you shortly to discuss your order and will continue to follow your case until your project has been completed with no further issues. Thank you for your patience.
Reviewed Nov. 5, 2019
3 Day Blinds has turned into 3 Month Nightmare. We still do not have our blind installed. We ordered it in September. No follow up or assistance offered. Wrong parts were delivered. We were promised correct parts would be overnighted. That was weeks ago. No one has responded or taken responsibility.
Hello Pati,
We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Nov. 5, 2019
3 Day Blinds' name stuck out and I got wood blinds and a solar shade from them. We've had it for almost a month and a half now. During the installation, a man showed up and I was skeptical, with him being so young. But he did an awesome job. He installed it exactly based on what we talked about and it works perfectly. I'm even thinking about calling them back to come back and do another window. However, those remote blinds are expensive so it has to be till the time is right. It was a great experience and I would highly recommend them.
Hello Mark,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. We look forward to hearing from you when you are ready to purchase additional window treatments! Thank you for choosing 3 Day Blinds!
Reviewed Nov. 4, 2019
3 Day Blinds was excellent. I got them for their turnaround time. Installation would take place within a week. And their installation crew was excellent. They did a good job. I got motorized blinds, and I'm very pleased with them.
Hello Jacob,
Thank you for sharing your experience!
Reviewed Nov. 3, 2019
My sister-in-law has 3 Day blinds on her house. And when I was looking on Facebook and saw it I made appointment. The designer was really nice, and the installation process was very quick. It was not even 20 minutes. The installer did a very good job. He cleaned up everything before he left. The design of the blinds was really cute. It's better than the other blinds. I like it.
Hello Ashley,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Nov. 2, 2019
My sister-in-law used 3 Day Blinds down in Tucson. My wife asked her about it, and she said 3 Day Blinds was really good and quick. Our design consultant measured everything really good, and he was very knowledgeable about all the blinds, and he helped us pick out what we should have. He was down-to-earth. He wasn’t a pressure seller. The installers came in and they took down all the old blinds and put all the new blinds up. Everything was cleaned up, and everything works really good. The products that we got are of very good quality. They’re nice and thick. They’re a little bit expensive, but we have to pay for the material and stuff they used. We had a few problems with some of the blinds. One of the panels over our patio door was falling down, but it’s working good now. They mismeasured one of the rooms, but other than that, I would recommend 3 Day Blinds.
Hello Mike,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track. Thank you for choosing 3 Day Blinds!
Reviewed Nov. 1, 2019
I've used 3 Day Blinds before. Originally, my order was some blackout, some up and downs in the front bedroom because of the light coming in. This time when I reordered for the rest of the house, I just did regular one inch blinds with the little cap on top. And then, I reordered one for that bedroom because it got destroyed due to a window leak.
The consultant I dealt with was very knowledgeable. It was a different one than I had the first time. But they both were equal. I'd deal with either one of them. I wasn't here when the installer arrived. I had somebody there, and when I got here about a half hour later, the installer asked me some specific questions for clarity. He was very friendly and very knowledgeable. The blinds I got are fine. I was looking for something inexpensive because I'm gonna sell this place, so I wanted to update it. Everything was great. I liked that it was a fast turnaround. I've been happy with both agents that came out and the installation and the quality. I'd tell my friends to try 3 Day Blinds.
Hello Merrill,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 31, 2019
I liked the rep from 3 Day Blinds. I liked her ideas. The installation was great. I loved Jeff. He did a great job except we have some strings clinging from the really high blinds that are motorized, and I can’t get through them, so I’m waiting for him to come back to fix them. I was expecting a call from him today. But the quality of the blinds is great. The cost was a lot more than I expected, but the blinds are very nice.
Hello Mary,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 30, 2019
I got honeycomb blinds from 3 Day Blinds. I can do top-down or bottom-up with automatic control. The 3 Day Blinds consultant was great, and the installation process was terrific. I'm getting more of the blinds installed tomorrow, so hopefully it goes well.
Hello Susan,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 29, 2019
The sales person who came out described a product that doesn't exist, dual shade top-down bottom-up honeycomb shades. Also told us double cell cost the same as single cell (which I questioned but he assured me was true). Also said double cell (which I originally wanted) was same translucency as single but better insulation against Texas Sun (which I also questioned but he didn't have a sample to prove it). After getting the blinds and everything he told us was a lie. We were offered replacements. They were less expensive lower quality blinds but I got NO REFUND! We paid hundreds more than the product was worth because we fell for all the lies the sales person told us. DO NOT BUY FROM 3-DAY BLINDS.
Hello Shari,
I am so sorry to hear that your experience with 3 Day Blinds did not meet your expectations, and that you were not happy with our services. I'm glad in the end we were able to allow you to reselect a different fabric that you are happy with. We hope you are not currently experiencing any issues but if you are please give us a call at (800)800-3329 or email us at PostInstallSupport@3day.com, and we will be more than happy to assist.
Reviewed Oct. 29, 2019
I Googled custom window treatments, and 3 Day Blinds came up. The rep was very nice and she was fairly knowledgeable. After the order was placed though, I wish she would have told me about a couple of things. Still, the installation was good. My shades are fine, but my problem is I've been waiting 10 weeks and I still don't have my balance, and it came wrong. They said that they're going to renew it, but it's not expedited in any way. I also had a problem with the lining, and they still haven't told me if they're gonna fix the problem with the lining at all.
Hello Tina,
Thank you for your feedback. I see we have already contacted you to resolve this issue, and will continue to follow your case until your project has been completed with no further issues. Thank you for your patience.
Reviewed Oct. 29, 2019
The order called for all installs to be inside the window casing. I spoke to the installer before they came out to make some adjustments and was told it would taken care of. Still waiting for "that". Curtains do not work well with the blinds' box on outside of the window. Please fix.
Reviewed Oct. 29, 2019
The worst customer service I can imagine. We ordered our shutters in Nov 2018, they were not installed until Feb 2019. I'm Ok with that as I realize they are busy. A couple of the shutters turned out to be damaged and they had to be re-ordered, that took an additional few months. Within 6 months the shutters started to fall apart. I called customer service on 9/25 to set up an appointment for someone to come out and fix them. Greg was assigned to me as a Customer Care Rep, I have exchanged several emails/calls with him over the past month and to this day have not received a response from the installers on when they can come out to look at the issue let alone fix it. Not sure what exactly Greg is helping me with or why it would take a month for him to coordinate an appointment. The real kicker is my $14k financing through them is due 11/3 for a product that fell apart within a year with no one seeming to resolve the issue. Just horrible!
Hello Harmandeep,
Thank you for your feedback. I see we have already contacted you to resolve this issue, and will continue to follow your case until your project has been completed with no further issues. Thank you for your patience.
Reviewed Oct. 29, 2019
Three Day Blinds aggressively contacted me after I searched for their services and made an appointment. It must not have shown up in whatever system they got because I was contacted within 24 hours by phone, text, and email encouraging me to make an appointment. I already had. I ordered blinds. The installer came. One blind was wrong. I have reached out 3 times over the ten days since the blinds were installed to ask when they will make this right, and have gotten zero response.
They are actively pursing my feedback on the installer they used (he was great), but they've asked for not one word on my satisfaction with Three Day Blinds. I have to think that's because they are not doing well. I have one blind in my house that is not what I ordered, and have made multiple attempts to get them to tell me when they will correct this problem. They are not answering that question. A really stark difference to how aggressively they reached out before I made an appointment and gave them my money.
The blinds are nice, but I ordered two identical blinds that open both top down and bottom up. One is as ordered. The second is only top down, which is not good if you like to open your windows. I do. Again. I have asked four times over the last ten days when they will correct this problem and gotten zero response. So fine if they get it right the first time, I guess?
PS If you do go forward with them, don't book right away. They will send increasingly valuable coupons to try to get you to sign up. And they will call and text and email to try to get you signed up. A little less crisp to respond if they mess up your order it seems. They honored one coupon that they sent me, but not the other, because I booked too soon.
Hello Eileen,
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. Your Case Manager will be reaching out to you shortly to discuss your order and will continue to follow up until all issues are resolved.
Reviewed Oct. 29, 2019
Valances are crooked, uneven and look totally unprofessional. I was handed back hardware for the installation. Missing a cord to charge the batteries as I went with motorized blinds for my 19ft ceilings. But being that they look directly into my loft and hallway and I live in a townhouse with neighbors in front I definitely wanted them to shut. Hours after the installers left with shoddy work the blinds are now stuck open. I contacted my sales person who said that someone would get back to me but the end of one business day has passed and I have yet to hear from anyone as I sit writing this at night in my loft waving at my neighbors! Definitely not happy so far!!!!
Hello Michael,
Thank you for your feedback. We have opened a case to follow up with you to address your concerns, and your Case Manager will be reaching out to you shortly to discuss your order and will continue to follow your case until your project has been completed with no further issues.
Reviewed Oct. 28, 2019
I had 3 Day Blinds before at another condo that I purchased. And I got blinds from the again and their sales rep was very knowledgeable, friendly, gave me good advice and tried to do the best for me that he could as far as the cost went. The installation process was also excellent -- really clean and the installation guy got right to work and knew exactly what he was doing.
I had wooden blinds before, and the one thing I liked about 3 Day Blinds was they replaced the blinds because they were warped. I had an added feature that I was supposed to block the light in the bedroom, and it wasn’t blocking the lights, but the guys replaced the whole complete set of blinds in that one bedroom. So I was very thrilled with that. When I got the advice for my current blinds it was a whole different situation. My windows don’t look out on a beautiful scene, so he advised that I get accordion blinds, and I can lower them from the top. I can get the sky and the light from outside to come through, but the undesirable scenery is blocked out.
Hello Susan,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 27, 2019
There was another company who contacted me and said they would call me with quotes and they never did. So, I said forget it. I saw 3 Day Blinds in an advertisement in our local paper. The design rep was lovely and gave me exactly what I asked for. I didn’t get any discussion as to, “No, don’t put these here.” The installation was on time and very nice. I have recommended 3 Days Blinds to a friend.
In my dining room, the blinds are sort of a shade, and it’s folded. They’re self-lifting. You just have to touch them lightly and they raise. I like them very much. The ones that I chose for the kitchen are too heavy to raise. They are plastic slats blinds and they’re alright but knowing what I know now, I wouldn’t had gotten them. If it didn’t cost so much, I’d redo it.
Hello Peggy,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 26, 2019
My wife got referred to 3 Day Blinds by her brother. We heard about their reputation, and we thought it was pretty good. I'd recommend them in a minute. The work they did was well worth it. We got the white shutters with the open rod. There's a little rod in the middle where you can move it up and down and open the shutters. The blinds are beautiful. The installer was very clean and professional. There was not a single thing on the floor when he left. We also love the design consultant who was absolutely fantastic.
Hello Lionel,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 25, 2019
A friend of mine that used 3 Day Blinds said they had a good experience with them. So, we purchased the window blinds from them too and my interaction with their consultant was really good. She was perfect. The installation process was perfect as well. Everything went good although we're still waiting on one set of blinds. If I'd purchase another home and we'd need more blinds, they'd be the first one I'd call.
Hello Chris,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 24, 2019
Please read the 1 star reviews and stay far away from 3 Day Blinds. This company is horrible and only interested in their bottom line and could care less about whether their customers are satisfied or not. I purchased insulated cellular blinds for two large windows that both have a separate half-circle arched window at the top. The original order came with 3 of the four blinds incorrect. The installer confirmed that the measurements were correct and the blinds were manufactured incorrectly. I was assigned my case manager, Frank. He seemed to be fine until the second try only resulted in one more properly fitting blind. The 2 arches still did not fit properly. Frank insisted they could be adjusted but the installer was not able to fix them. So they were remade again.
The third install resulted in only a slight improvement, and again, the installer confirmed that the measurements were correct. He showed me where the manufacturing had been done wrong again. The installer left these blinds in place because he was able to squish them into the opening and it finally gave us some relief from the blazing sun. But they are crumpled at the center point of the arch and look awful from both inside and out. At this point, it had been over 5 months since the whole process started so I asked for a refund.
Frank insisted that I give them one more chance and they would have the installer draw a template of each arch and the blinds would be made to fit the template. That was done in August and after emailing Frank multiple times, he finally responded today asking what my issue was? He couldn’t remember anything other than a damaged blind from the original install date. (No blinds were ever damaged, they were just the wrong size.) Finally today, after much back and forth, Frank remembered that he had ordered the templates and admitted that no one had ever moved forward with making new blinds from them. I asked again for a refund and he told me they would give it to me after they picked up the blinds.
I highly doubt they ever actually give anyone a refund so they will not be picking up my blinds. Or they can come pick them up the day their check clears. So lesson learned on my part! Any company that requires payment in full before the final project completion (they require it to place the order!!) is one you should stay far far away from. There are much better companies out there who actually care about the product they put out and that their customers are happy!
Hello Pam,
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 24, 2019
I got roller blinds that you pull up and everything was good with the installation. I had it on my two bedroom windows downstairs and my master bedroom closet which is the size of a bedroom. The quality of the window treatments was very good as well as the experience with 3 Day Blinds.
Hello Shirley,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 23, 2019
HORRIBLE experience!! While I’ve never complained about any service company but I must WARN anyone thinking about using 3 Day Blinds, DON’T. Every room was measured incorrectly and had to be reordered after holes for install were drilled (and not repaired). Then a reordered 3 slider window treatment was LOST in delivery. I ended up with window treatments in my bedroom I didn’t actually want because I was told what I originally ordered wasn’t possible. The final straw was after months of waiting, the dining window shutters came in with 4.5” louvers instead of 3.5” so they don’t match what is already there.
3 Day blind customer service is always “working” on it. Do NOT use this company. No one is responsible or accountable. It’s been a horrible cycle of errors and after months it’s still going on. I only get excuses with consumer service blaming sales and subcontractors. I’ve never been this frustrated and disappointed with a business transaction in my life. Save yourself the pain.
Hello Darlene,
Thank you for your feedback. I see we have already contacted you to resolve this issue, and will continue to follow your case until your project has been completed with no further issues. Thank you for your patience.
Reviewed Oct. 23, 2019
3 Day Blinds came up on my ad, both Facebook and Instagram, as soon as I started googling blinds. It’s a nationwide company. It was for a home near Lake Tahoe and they were willing to come out and not charge me for the visit, and other companies were going to charge me to come out and measure. Their rep was great. She showed up on time and brought a bunch of samples. I knew what I wanted. I had some windows that I didn’t think I wanted covered, and she agreed with me. She didn't talk me into buying what I didn’t want. She went and measured, and it was easy. The installer seems great. He has been an installer for many years and he has done a lot of vacation homes. He came in, installed, then sent me pictures since I was not there for installation. Everything went easy and seamless.
Hello Ellen,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment.
Reviewed Oct. 22, 2019
I purchased Cellular Blinds from 3 Day Blinds. Their rep was great. She had all the information and was good in giving me advice on what to pick. It was a whole house full of windows and it was installed within a couple weeks. The installation team was great. The blinds were a little expensive though. Until the rep wrote up the whole order, I didn't realize how pricey it was gonna be. Had I known it all along I might have chosen something more affordable. I would have had more information to make a better decision. But by the time I found out the price, it was too late and it wasn’t worth going back. So, we went with it. They are functional and they look good, so I’m happy with it.
Hello Elizabeth,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment.
Reviewed Oct. 21, 2019
When we ordered our shades, the lady who came to our house said that she would follow up on some issues that we had with some of the other 3 Day Blinds shades we have. She took pictures and said that she would have someone get back to us. We have never heard anything. This is very disappointing as all of the window covers in our house are 3 Day Blinds. It would be difficult to purchase any more shades when your customer service is so poor.
Hello Ronald,
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at PostInstallSupport@3day.com, and we will be more than happy to assist.
Reviewed Oct. 21, 2019
My daughter recommended 3 Day Blinds. I got roll down shades and they're white. The consultant who came out was very helpful. The installation process was fine, and the installer came when he was supposed to and put the shades up. The quality of the shades is very good. I got what I paid for. I would recommend them. I was satisfied.
Hello Joyce,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 19, 2019
The 3 Day Blinds rep did a good job of measuring, but when she walked in the door, she wiped her feet on my good carpet and not my other rug. And the first thing she asked me was if she could use my bathroom, which was unusual for someone who has never been to my house before. We purchased all wooden blinds and accordion shades. The installation didn't take very long and I liked the installer very much. He was very efficient and worked very cleanly. He took everything away and it was like he wasn’t there.
The blinds look good and I feel very good about the product's quality. However, I’m somewhat concerned that there is an accordion blind that one blind covers the space and it's very heavy. I can feel the pull on the cord when I go up and I hope that it would withstand time. The other one goes up quite easily though. Overall, it was a job well done and I would recommend 3 Day Blinds.
Hello Linda,
Thank you for sharing your feedback! Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 17, 2019
I had previously placed an order with 3 Day Blinds and I was satisfied with it. I did again and I had a representative come to the house and take measurements. I got the blinds and they are high quality. The installation was quick and simple too. So if you are interested in buying, I would recommend to give 3 Day Blinds a call.
Hello James,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 16, 2019
3 Day Blinds did my house in Portland where I live so I got them again. The designer I used recently was very nice. She gave me some options and I picked out what I wanted. The installation process was very good. The installers, Tim and Dion, were really good too. I got automatic blinds that go up and down, and they open at the bottom. They're good and I like them. I love 3 Day Blinds.
Hello Joann,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 13, 2019
I’ve been a contractor for 25 years. Originally requested a quote with installation. It was a hefty $ 1800.00 for a single 10ft blind. Without install it dropped to $ 990.00 somehow. Tim, was nice and professional and came in to measure and show samples. I expected the same level of professionalism moving forward. The track came in about a week (not 3 days), it was bent. White valance and slats I ordered did not come in.
Reached out to Tim, who after 3 days put me in touch with Jennifer ** in customer service. After sending her pictures they replaced the track a week later. Still had not received slats or white valance. Next day valance came in, it was beige, and with a 1” cut out on both ends. So in other words, it did not span the entire opening. I reached out to customer service again with pictures. No response. I sent Jennifer over 30 emails. Then I texted Tim, the original contact. He said he had to contact the district office. That was two weeks ago. Since then I have heard nothing from anyone. I am disputing the card charges. Stay away from these people, they are as unprofessional as it gets.
Hello Paul,
Thank you for your feedback. I see we have already contacted you to resolve this issue, and will continue to follow your case until your project has been completed with no further issues. Thank you for your patience.
Reviewed Oct. 13, 2019
I had 30 Day Blinds about 30 years ago, so I tried them again. The designer was amazing. She was very friendly and very accommodating. I had ordered a carpet also and I forgot to match the carpet with the drapes. So, she came by my office and brought the drapes sample so I could match that with the carpet and the tiles. For me, it was above and beyond.
The installer did a great job. He came out and measured. It was a great experience. But the company that does the scheduling was a nightmare. When the guy called, he used a mechanical voice. And in the first two times he called, I thought it was a joke and did not call back. So, it took a little while to get that to coordinate. But even when I talked to him, it was a challenge. There was a lot of feedback, but I don’t know if he has some physical challenges and that was the only equipment that they could use, but for me, that’s not a good set. If it were electronic and we were just doing emails, that would be great.
For the billing process, I gave them my deposit and then they came out. They couldn’t do everything at one time so they brought out part of the orders first within four weeks. And then they billed me for everything. But I have not received my drapes yet. So, they billed me for the $8,000 after they delivered the $1,000. I could not get through to customer service. I even tried several different lines, trying to get ahold of anybody saying that I wanna place an order and patch me through. But they said they couldn't do that and that I have to call the special number. So, that was frustrating. I sent them an email, called my consultant and told her I was going to put a stop payment on it until after I received my drapes. So they were delivered yesterday and everything’s great. The quality of the drapes is very great. They're perfect.
Hello Joyce,
Thank you for your feedback and for your continued support. 3 Day Blinds is always looking to improve our services and we thank you for providing us with information that will help us to improve our services. It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 12, 2019
Sadly, overall I am disappointed with everything except for the contracted installer Kevin who was great. The product is way overpriced for the so-called quality. They look great from a distance, but up close they look cheap. At first installation, one part was missing, and post installation, I realized how crooked one of the sets was. Had to wait for parts and re-install. Just within 1 year (how convenient - at warranty expiration time) 2 cords were messed up. The repair person didn't fix one of them because the wrong part was ordered, and I am still having issues getting it to hold in place. After he left I noticed part of a plastic holder piece for the valance was underneath my bed - so it apparently broke off when he incorrectly removed the valance, it flew across the room, and he didn't even say anything! I happened to find it later and had to fix myself - the valance was not even put back on right! I would never order from 3 Day Blinds again! Waste of my money!!
Hello Laurie,
Thank you for your feedback and for your continued support. 3 Day Blinds is always looking to improve our designs to offer the best quality, and believe that our current offerings are made to last. With that said, we stand behind all the products we sell which is why all of our blinds are covered under warranty. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at PostInstallSupport@3day.com.
Reviewed Oct. 12, 2019
We are happy with the blinds. However the install took longer than expected due to inaccurate measurements on two windows and a "lost" request for new blinds. Our installer, Nick, was very professional and a credit to 3 Day Blinds in wanting the final product to be perfect. Once we reached our customer service rep, Wendell, things seemed to move better and we were able to send photos to show him the issue. I appreciated his attention once the problem was pinned down. Khristian ** was very good at the decorative side of helping us to decide on blinds we needed and they do look great. Overall, I wish it went easier but happy with results.
Hello Linda,
We are sorry to hear that your recent experience with 3 Day Blinds was not excellent as the first. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 12, 2019
I had 3 Day Blinds come out to do a quote, and I was really impressed with the salesperson, and his knowledge and professionalism. I was really stricken with the way that the rep helped us out. We had roller shades installed in five windows. The installer called me when he was on the way. He was really proficient and everything was easy. Everything went perfectly as scheduled. Dealing with 3 Day Blinds was easy, fast and affordable.
Hello Samantha,
Thank you for sharing your experience We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 11, 2019
What a pleasure to deal with people who know their product, their role in the organization and their relationships with their co-workers. From assessing what would best satisfy me to installing (and he made it look so easy), 3 Day Blinds was efficient, accurate and familiar enough with their inventory so planning & ordering went smoothly!
Hello Carol,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 11, 2019
We had a large auditorium for which we wanted to get blinds. Everyone said it would be great. The blinds finally came in. Yeah! The unfortunate part is the remote doesn't cover all the windows even when you stand in the middle of the room. It is awful because you can't get all the blinds in one area to stop at the same level. Really annoying for all the money we spent.
Hello Vanessa,
We have opened a case to follow up with you to address your concerns, and your Case Manager will be reaching out to you shortly to discuss your order.
Reviewed Oct. 11, 2019
First, the sales guy was worthless. The measurements were not correct. He measured incorrectly. The measurement guy did measure correctly. They used the first set of measurements which I knew and the measurement guy knew were incorrect. When I got the confirmation that the blinds were to ship and looked at the dimensions I called the sales guy numerous times to alert him that they were wrong. No return phone call. It was a Monday holiday but I called the facility in California as well but no response.
Finally the installer came with 2 blinds instead of 4 as he said that's all they put in his truck. He came back later and installed the other 2. The installer was nice but it was inconvenient taking off work for most of the day. The blinds are not cheap and are ok, not great. The customer service people agreed to send a $100 debit card for all the problems I had. That never came despite a few calls. They don't want you to post a negative rating but rather contact them which I did and no resolution. I would never go back to this company for blinds and would seek other alternatives.
Hello Jim,
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 11, 2019
Called 3 Day Blinds regarding non-functioning blinds. Spoken to a rep who indicated he would call back as to when a repair person could do the fix. I never got the call. The blinds I believe were less than a year old and we have since had additional 3 Day Blinds installed. We are presently away from that residence and will not return until late spring.
Hello Norman,
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at PostInstallSupport@3day.com when you return, and we will be more than happy to assist.
Reviewed Oct. 11, 2019
I had a great experience with 3 Day Blinds! I first ordered blinds for two of my dining room windows and 2 bathroom windows. I was so pleased with the results that I later ordered two more blinds for my living room windows and 3 pairs of shades! Marene ** was my consultant and she was very thorough in assisting me with picking the window treatments for my home! The installer was also prompt and installed all of my treatments perfectly. I will be recommending 3 Day Blinds to others!
Hello Danielle,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 11, 2019
I googled some companies that do window treatments and I asked for appointments for them to come out and give me estimates. 3 Day Blinds was the first one to show up and I went with them. I worked with their design consultant and they were very knowledgeable and helped me figure out what was for my windows. Then, there was only one guy during the installation and he actually did it really quickly. He took about an hour to do the whole house. But it’s all good and the blinds have been working perfectly so far. I went with some basic blinds that are for glass and the quality is good. I’m really happy with them.
Hello Giovanni,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 10, 2019
Saleslady showed us our choices, measured perfectly, turned in our order. We were called to set up an installation date. He showed up at time promised. Took down old blinds, hung new, cleaned up, Done Beautiful Job.
Hello Duane,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 10, 2019
Ordered 2 blinds. Everything was professional, prompt and turned out as they promised. Ron, the person who came to measure was so nice and helpful. The guy who came to install was quick and thorough and kept me in loop when he was arriving unlike some companies like Terminix.
Hello Sharon,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 10, 2019
First I sent a review and what happened to that one. Well here is the information. The sales staff and installers were very professional and receive five stars. It’s the product. Three Day Blinds are now three weeks. The product came damaged. Actually two of my blinds were damaged. Now we are still waiting for the new ones to be installed. The price is high and we expected the product to be perfect. Why wasn’t the product inspected before it was brought to our house? We are not very happy.
Hello Susan,
I am so sorry to hear that your experience with 3 Day Blinds did not meet your expectations, and that you were not happy with our services. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 10, 2019
I was attracted to the 3 Day Blinds ad and they seem to say there that they are very responsive. Also, 3 days fit the speed I want so we're not gonna wait forever, and they gave us that. When their design consultant came out for a visit, he was very good and we had an excellent interaction. Then during the installation, I sat on the couch while the guy went into the room and installed the blinds. It was all done within an hour and my husband had to operate the remote as the blinds are electric. We got blackout blinds that are like accordion blinds for a door and a window, and we love them! I thought they were expensive, but not out of line with what I would have expected. All in all, 3 Days Blinds did what they said they were gonna do, and we're pleased.
Hello Patricia,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment and are enjoying your new shades. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 9, 2019
The 3 day blind agent explained to me all the different options for my sun room. After choosing one, the blinds were delivered and installed 3 weeks later. The price was comparable with other companies and I was able to take advantage of special being offered from a coupon.
Hello Marcia,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 9, 2019
We had an excellent experience with 3 Day Blinds. The designer came to our house and was smart and professional. The installer came to our house promptly and was fantastic - efficient, friendly and courteous. Love our new blinds!
Hello Kathleen,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 9, 2019
Order process/agent was good; very kind. As was installer -- salt of the earth. My issue is that I don't get a sense these blinds are very high quality. They feel flimsy. For $800 I would have expected something much more solid. I hope it doesn't break.
Hello Dag,
Thank you for your feedback and for your continued support. 3 Day Blinds is always looking to improve our designs to offer the best quality, and believe that our current offerings are made to last. With that said, we stand behind all the products we sell which is why all of our blinds are covered under warranty. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at PostInstallSupport@3day.com.
Reviewed Oct. 9, 2019
the salesperson was very nice. She however, measured one window wrong. The shades came in and only one window got a shade. I am waiting on the other shade. The shutters have not yet arrived. The prices are kind of high compared to other companies.
Hello Eva,
Thank you for your feedback! Your case manager will be reaching out to you shortly to provide an update on your order and will follow up until your project has been completed with no further issues. Thank you for your patience.
Reviewed Oct. 9, 2019
The young man who came to install the blinds was very efficient, had lovely manners and did a beautiful job.
Hello Tracy,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 9, 2019
Sales experience was average. Installation went smoothly and installer was courteous. Solar shades look good. Unfortunately less than 24 hours after install one of the valences had a end cap pop off and less than a week after install one of the solar shades actually fell from the mounting. The blind had been halfway down so the fabric got crumpled when it piled up in the floor. Getting someone to respond to my calls to come fix the issues was difficult. I had to make several attempts and even try to get the saleswoman involved just to get a response. I was finally able to schedule someone to come out On 10/14/2019. I hope they are able to remedy the issues easily and that we have no other problems. It’s a shame as I have 4 more businesses I’ll be opening and will need solar shades for those locations. Dawn **, proper manager at MY SALON Suite®
Hello Dawn,
Thank you for your feedback. We apologize for the issues experienced with your order. We have opened a case to follow up with you to address your concerns, and your Case Manager will be reaching out to you shortly to discuss your order. Thank you.
Reviewed Oct. 9, 2019
My experience with Three Day Blinds was fantastic. They were very responsive, adapted to my schedule, and the designer had wonderful suggestions. The blinds were fabricated very quickly, and the installation was seamless and prompt. They definitely were not inexpensive, but I am a believer that you get what you pay for. I would use them again without question.
Hello Tom,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 9, 2019
The salesperson immediately saw what I needed and did not try to sell me more than I needed. The installation person was on time, very professional, completed the job in a timely fashion and demonstrated how to operate the blinds. Job well done!!
Hello M Louise Pointer,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment.
Reviewed Oct. 9, 2019
Out of 6 window coverings purchased, 2 were mis-measured and had to be re-ordered, 1 window completely missing shade, 1 remote controlled unit lasted 1 week then went dead, no instruction as to how to replace battery units for remote control shades, told 3 Day does not replace dead battery units. On a scale of 1 to 10...we might go as high as a "3" rating thus far!
Reviewed Oct. 9, 2019
Shutters look gorgeous in the rooms and block the afternoon sun. Extremely satisfied w/ all aspects of company from sales rep to installers who were here and out to install 6 windows in less than an hour. All knew what they were doing and very courteous and professional.
Hello Frances,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 9, 2019
I'd been apprehensive after I ordered my blinds from 3 Day Blinds, as I hadn't read any reviews until after I'd signed the contract. There were some unhappy ones mixed in with the good. But 3 Day Blinds was very accommodating of my anxiety and they worked with me, and the installer was terrific. Overall, I am very happy with my blinds from 3 Day Blinds.
Hello Karen,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 9, 2019
Installation of drapery panels. Called last week to say where is my redone rod? Was told I would be getting a call on Thursday the 3rd of Oct or Fri the 4th at the latest - it is now a week later and there has been no call to set up an appt yet your company has been fully paid - this is poor.
Hello Suzanne,
Thank you for your feedback. We apologize for the issues experienced with your order. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 9, 2019
The salespersons were very knowledgeable and courteous. They showed us all options for our new window coverings along with pricing. The installation was smooth and the two gentleman were fast and efficient. Could not be happier.
Hello Vicky,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 9, 2019
First they are not the correct size, you really notice this when they are all down and vary in length. Second they put the hook one wraps the cord around on the wrong side in half, and third, installation was so poor I can not get the screens off to clean the windows. I asked them to please come remove all of them and they would not, I did not even care about my $7,500.00 back, I just wanted them off. I will never recommend 3 Day Blinds!
Hello Janet,
Thank you for your feedback. I see we have already contacted you to resolve the issues with your order. Thank you for your patience and allowing us to address your concerns.
Reviewed Oct. 9, 2019
My salesperson was awesome, knowledgeable, professional. The installation went extremely well, in and out. I now have beautiful Roman Shades. I can’t wait until my Plantation Shutters come. They The tech who measured the window was precise, professional, quick and friendly.
Hello Arlene,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 9, 2019
Our old home has it quirks. The installers took extra time to measure and insure proper fit of our shutters in our living room. You can’t tell that there was any type of frame issues. Our representative was knowledge and made design suggestions that enhanced the look of the shutters design chosen. Couldn’t be happier with how a simple change transformed the look and feel of our room.
Hello Cynthia,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 9, 2019
I purchased wood blinds from 3 Day Blinds. It was a faux wood because that'd be too heavy for the window. The consultant who came over was great. I got a hold of an installer and he came the next day. And in 10 minutes, he was in and out of my house and took all the trash with him. He was quick. I got a 70-inch screen TV in front of the window and he didn’t even need to move it. I’d have that guy back any time. He was great. The new blinds look great. I have them on in more than one window.
Hello Jo,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 8, 2019
I have signed a contract back in April to get drapes and roller shades for my new house. So many problems with the design and installation of the products since June 10th. I have yet to get the issues resolved. The case manager doesn’t respond to my emails and phone messages. I understand sometimes things go wrong but no excuse for bad customer service!! I shouldn’t have to get my credit card company involved to get a response from the company!
Hello Sima,
Thank you for your feedback. I see we have already contacted you to resolve this issue, and will continue to follow your case until your project has been completed with no further issues. Thank you for your patience.
Reviewed Oct. 7, 2019
We love our 3 Day blinds. We've had a successful experience with 3 Day Blinds 15 years ago and they have been fantastic when they did all of the window coverings in our loft. So, when we moved to our townhome, I checked with several other companies, but the wonderful salesperson for 3 Day Blinds named Harmony had already come out and had met us on-site. She's fabulous, very efficient, and delightful to work with. She gave the estimate in less than 24 hours too. It was a huge amount but it’s a large townhome, so we understood and it has been wonderful. Then, the young man who installed the blinds for us was fabulous as well. He was terrific and very efficient.
We've enjoyed our blinds ever since the installation. We’ve been in our new home for 2 months already and the blinds are terrific so far. They are of the same style as what we had before. They're Duettes and it's up-down, which we really like. It allows us to adjust view and adjust light multiple ways. We gave our first set of blinds a 15-year trial and they were wonderful. Now, we've begun another trial with 3 Day Blinds and, overall, we have nothing but a great recommendation to give them.
Hello Bernadine,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 6, 2019
Everything went great with 3 Day Blinds. The consultant who came out was really helpful and very friendly. With the way our windows were set up, she gave us so many different options and led us in a direction that we weren't necessarily even aware of, style-wise. The items were delivered on time and our installation was perfect. It was the most seamless, perfect experience we've ever went through.
Hello Talia,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Oct. 5, 2019
I had an installation and product misrepresentation issue that has been unresolved since July and it is now October. Simply put, they are slow to respond with follow-up and action, seemingly unwilling to compromise on a settlement or other solution. I was promised an effective blackout shade for my media room. On installation, there are several major light leaks that are more than small and distracting. I paid over $600. Too bad so sad for me. I highly recommend you find another vendor. They may do a good job on an installation. If they don't, fasten your safety belt, you're in for a rough ride. This company appears to not be service focused beyond the sale.
Hello Jerry,
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 4, 2019
I would like to tell you about my recent experience with 3 Day Blinds. I used 3 Day Blinds for a window at my house then used them for 2 windows at my Mom’s. Therefore, when she needed new blinds for her sliding door and another window, we contacted the company again. What a MISTAKE! We had the design consultant to the house on July 17, and ordered 3 shades and 2 cornices, and subsequently received the email so we could track progress. By July 30, the tracking showed the cornices were completed but the shades were still in manufacturing.
I contacted the design consultant and the customer service people by email for an update. The design consultant never contacted me but I received an email on Aug 1 from customer service that the shades were estimated to be completed on Aug 6. Aug 6 came and went without the shades. I contacted customer service again on Aug 8 who informed me that the material was discontinued and we needed to contact the design consultant to order something else. This is 3 WEEKS after ordering AND after the original customer service message on Aug 1 said they would be ready!! In addition, they told me I would need to contact the design consultant to start over.
I contacted customer service and told them they needed to contact the design consultant and have her contact me. The design consultant contacted me on Aug 13 and confessed that she had dropped the ball in not notifying us of the discontinuation when she was notified on it about 1 week after we placed the order. I do appreciate her honesty but everyone dropped the ball on this and it doesn’t explain the customer service response on Aug 1 that the blinds would be ready on Aug 6. She came back to my mom’s house on Aug 14 and new material was ordered.
No tracking information was sent for this order so on Aug 21, I contacted customer service again. The agent said the order was place on Aug 19 (!) and the order showed money was owed. I told him to contact the design consultant to straighten it out since I was sick of dealing with them and there was NO money owed! In addition, I told him the expectation was for these blinds to be expedited and I wasn’t paying for that!
The installers contacted us the week of Aug 26 to set up installation on Sept 4. However, when the installer arrived, he only had the shades—no cornices! He called around but no one knew where the cornices from the original order were. He installed the shades and later went to the offices to look for the cornices. He was able to find them but of course, they needed to to set up another appointment to have those installed.
By Sept 6, I hadn’t received a call to set up an installation of the cornices. In addition, my mom noticed 2 of the 3 shades were a darker color. So on Sept 9, I contacted customer service again. This time I was sent to a “case manager” to handle my call (Christian **). Apparently the original order with the cornices wasn’t linked with the new order! I also told her about the shade color differences so she said she would get a new order in process and link the old order with the cornices to it. I never heard any update from her despite emailing and calling her.
On Sept 13, I called customer service again. This time I asked for a supervisor and got Sabrina who was actually the most helpful of everyone. She investigated and found that the shades were done but the cornices had been returned to wherever they came from! Therefore, the cornices would need to be redone… Finally on Sept 27, the 2 new shades and cornices were installed.
Does this sound like any way to run a business?? All the installers for both installations were great—on time, professional, courteous, and minimized the mess. I am so disappointed in this latest fiasco—I should be charging you for my time and energy with all the calls and stress! I will never use your company again and will tell everyone to avoid you at all costs. I tried to give zero stars but it wouldn't work. Therefore, the one star is for the installers and Sabrina. You should be called 3-Month Blinds…
Hello Penny,
We are sorry to hear that your most recent experience with 3 Day Blinds was not as excellent as the first. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 3, 2019
Top down cordless blinds. I am very disappointed in the quality of the blinds. And they are not cheap. I paid $2300 for these blinds. I was told by the 2nd installer that the manufacturer had changed their product about 3 years ago. 5 of my 7 blinds were uneven or crooked after I adjusted them to how I wanted them. This installer explained that they can be hand-manipulated and showed me how to fix them. The 1st one did not share that information.
I had outfitted my entire previous home with this 3 Day Blinds product about 3 years ago. They were very nice - I never had a problem at all, which is why I ordered this again. I am so disappointed in the quality of this "new one" - the plastic parts and only 1 tab for raising and lowering the blind. I gave it 2 stars because the customer service team was beyond helpful and proactive. I was impressed. And the 2nd installer was equally helpful and informative. Otherwise I would give it 0 stars and I would not recommend this product to a friend. I had been quoted blinds for the rest of my house and I will not continue with your product.
Hello Valerie,
Thank you for your feedback and for your continued support. 3 Day Blinds is always looking to improve our designs to offer the best quality, and believe that our current offerings are made to last. With that said, we stand behind all the products we sell which is why all of our blinds are covered under warranty. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at PostInstallSupport@3day.com.
Reviewed Oct. 3, 2019
I hope that you do not need 3-Day Blinds Customer Service because it's awful! So here it is 2 weeks after my install date, and I have nothing to show for it, No Blinds were installed because they forgot to include the 2 remotes and 2 power adapter with long cords. And they have billed me for 2 payments to GreenSky financing. I had to make two payments so far for nothing! Customer Service does not return calls. I talked with Robert **, 3-day blinds customer service agent, on 9/30/2019. He told me he ordered all the parts including a FREE WIFI adapter for my inconvenience. He said he would follow up every day and let me know what's going on and some dates for delivery and installation. I never heard from him since. You have a choice, Read the California BBB review. All 1 star!
Hello Paul,
We are sorry to hear that your recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 3, 2019
I went with 3 Day opposed going with another company. I was given an install date and took the time off from work, given an install time between the hours of 9 am and 1 pm. I waited until 12:30 to call and was told that the driver was within his window. I informed the Cs rep that I was in Ohio and he only had a half and hour to get here. I was informed that he was on another job that was taking longer to install. I waited and receive a call from him around 2:30 tell me that he could not tell me how much longer it was going to take. I miss a day of Pay, lost wages, my time for being stuck in my home all day and the balance owed was taken out of my account long before the install was to be completed. Now it's up to me to lose another day from work and miss getting paid just to have more excuses for poor customer service robbed on every level.
Hello Truzeller,
We are sorry to hear that your recent experience with 3 Day Blinds was excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, and apologize for any inconveniences this caused you. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 3, 2019
We bought blinds from 3 Day 15 years ago, and it was serviceable. They still look good, and had rails in good shape. We had a little problem with things wearing out, and we were looking to fix them, and the young lady recognized the problem, so we did it. Working with their customer service and sales team, I couldn't ask for anything any better. If somebody was interested in blinds, I'd certainly recommend 3 Day Blinds.
Hello Sid,
Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 2, 2019
I got a gray vertical blind for my living room from 3 Day Blinds. Everything was great. Ellen came twice. She came in December, and then I called her back and she came back. I like Ellen. She could be a personal friend. The installation process was good. The guy was really professional and he explained everything. The cost of my blind in relation to its quality was worth it.
Hello Sheryl,
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Oct. 1, 2019
f I could give you zero stars I would! Unethical 1000%. Complete Bait and Switch and terrible product. I never even signed a contract! I had 3 Day Blinds come out to give a quote on Norman Shutters. I already had Norman shutters, but had new windows installed that resized them. I was very happy with my outside mounted shutters. The sales person convinced me that their new Z-Frame was exactly the same, but better because it would sit more flush on the wall. He did not have an example of the frame to show me, just in their catalog.
After waiting 6 weeks I was devastated and disappointed. The shutters were attached to a cheaply made build out frame that was NOT disclosed to me. It's made of an entirely different material like cheap ply wood and isn't even the same color as the frame. All of the corners were damaged, cracked, had gaps and did not line up. The frames don't even sit flush on the wall. Drill holes all over the inside where they mounted the frames. Outside mount frames sits flush and the all installation holes are hidden. This was not disclosed to me by the salesperson, he told me I was getting exactly what I had.
My black out shade that I had ordered also was missing for 4 weeks. When I finally got it, they installed it wrong. In fact, it sits so sight in there that the cord has already broke and it rubs the frame when I open and close it. After multiple complaints and 4 weeks 3-Day insisted I needed to have them try and repair first. The repair was a hack job that made everything looks worse. They came in with brown caulking on white shades...and you can't fix these problems with caulking. I was told by my rep that they would not approve my request for outside mounts, that first they would have to reorder the Z-Frames in good faith to give them a chance to make it right. I told her I did not want the UGLY build out and that if they are custom made they could be made thicker to not have to attach them to a plywood frame.
After another 4 weeks of waiting the master bedroom frame showed up crushed on the bottom right side. I told the installer NOT to install it, but he did it anyway. He then tried to cover up the damage by cutting it out with a razor blade and filling it with window caulking. My dining room frame is no longer sitting level because the new frame is not square and all the corners have the same exact damage, (actually worse) as before. I paid for custom shutters, not these piles of junk. The quality is appalling, install job terrible. They charged me thousands of dollars for junk. Now they are completely ignoring me as if these new frames are acceptable. I want a refund for this pile of junk. You should be ashamed of yourselves. I paid for brand new, not damaged junk. They are frauds and liars.
Hello Chrisann,
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Oct. 1, 2019
This was my second time ordering from 3 Day Blinds.
2. They charged my cc for the remaining 50% without my authorization.
3. They do not follow up with call backs if you leave a message.
There are much less expensive and better quality companies that work honestly and do not have such poor customer service.
Thank you for your feedback. I see we have already contacted you to resolve this issue, and your issues have now been resolved. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at PostInstallSupport@3day.com.
Reviewed Sept. 30, 2019
We were in a desperate need to get something on the windows because we just moved in, and the ones that were up broke. I have heard about 3 Day Blinds often, so we went with them. We had a good experience, so we went again and ordered some for another room. I kinda knew what I wanted and the rep just showed us the different options we had. And for the second area, which was the garage area, I knew what I wanted, so he just gave us what we wanted. The installation process was very good. The only snag we had was one of the blinds had a cord on the wrong side, and they reordered the one, and it was put up very fast. The garage blinds went up perfectly. They were very well-qualified to do the job. I have recommended them to my daughter-in-law who’s going to be getting a new home soon.
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Sept. 25, 2019
I love the blinds I picked out, but could have purchased a similar style/color for much less by ordering from another vendor. I experienced excellent customer service during our consultation but when I had follow up questions the responses seemed defense and short. Additionally, I had concerns after the blinds were installed. The sales consultant NEVER followed up on her sale - very disappointing. And needless to say, my concerns never got addressed.
Hello Shannon,
Thank you for sharing your experience! At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at PostInstallSupport@3day.com, and we will be more than happy to assist.
Reviewed Sept. 25, 2019
I had used 3 Day Blinds before and they were absolutely great. And also, I called five or six companies, two of them called me back. I wasn’t here when the other one called me back, so I left a message again and never heard from them again. Only 3 Day Blinds followed through like they did before. I got the faux wood blinds. The design consultant came over, and she was training somebody, so they were both here. It went excellently, but I knew that within an hour, I was gonna have the order placed. I already knew I was gonna go with them. The installation was perfect. There was an issue with my house and it turned out the installer had to take the blinds down and cut and readjust twice. He did not leave until he was totally satisfied it was perfectly done. And he was right, they were perfectly done.
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track. Thank you for choosing 3 Day Blinds!
Reviewed Sept. 22, 2019
We spent over $12000 on shades and blinds for a house we recently moved into. First, it took over 2 weeks to get them. When they were installed they were not all there, a few did not fit and had to be reordered, they installed cords when they were supposed to be cordless, etc. A case was opened, but the case manager would not respond to my emails or return calls. They have sent out an installer 5 times. He agrees the product is defective, but they still will not fix them. I am trying to get our design consultant to get me in touch with a manager. Nothing yet. So frustrating. Anybody take them to court?
Thank you for your feedback. I see we have already contacted you to resolve this issue, and will continue to follow your case until your project has been completed with no further issues. Thank you for your patience.
Reviewed Sept. 20, 2019
After calling, holding, being hung up on and contacting my designer, and no callback from anyone, three days later I call back and the initial hold time was 10 minutes 39 sec before I spoke to a person. Not a happy camper and I will not give 3 Day Blinds a recommendation WITHOUT including issue with customer service.
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Sept. 19, 2019
We had used 3 Day Blinds previously. We used them again and our experience went really well. We purchased the Honeycomb Shade Nightfall GrandCell. It has the option of being like dark, one was see-through and one was not. So, the bedrooms had the darker one where you couldn’t see through. The consultant from 3 Day Blinds came over to our home and he was very friendly, very knowledgeable, punctual, and gave us different options. We also asked for his feedback which he provided, so it was an overall wonderful experience. The installation process went well as well. The guy came out promptly and there was no problem. The blinds has very good quality. The only thing I wanted to follow up with the installer is the strings that are attached to the blinds are a little bit loose. But otherwise, it was fine.
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at PostInstallSupport@3day.com, and we will be more than happy to assist.
Reviewed Sept. 18, 2019
My experience getting my new Roman Shades was seamless. My rep was very helpful and made the process so pleasant. My blinds are beautiful and I get a ton of compliments. They were the final touch our home remodel needed! The quality is excellent. Many thanks!
Thank you for sharing your feedback Rebecca! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.
Reviewed Sept. 17, 2019
I purchased a shutter from 3 Day Blinds. A design consultant came over and she was fine. Thereafter, a gentleman showed up for the installation and cleaned up after himself. The shutter has been doing fine thus far.
Thank you Carol! We always strive to deliver a great experience, and appreciate all the feedback we can get!
Reviewed Sept. 16, 2019
I am very dissatisfied with the installation of roller shade in my 1000sq feet condo. Don’t get me wrong. I love the way it looks. And it adds beauty to my condo. But first of all I am disappointed with the very low quality of hold down brackets. It break while it was getting installed! Secondly bottom rail endcap coming out!! Already!!!! Thirdly prices are like 3 times more than I paid!!!!! I am a senior citizen with limited income and everyone tells me it is little over $3000???? They rip you off! And I personally think after the installation that for this tiny condo’s window treatment it is indeed way too much money. What more can I say? They should refund me the whole thing for doing business like this! I am including the pic of Bottom rail endcap and hold down brackets.
Hello Rita,
Thank you for your feedback and for your continued support. 3 Day Blinds is always looking to improve our designs to offer the best quality, and believe that our current offerings are made to last. With that said, we stand behind all the products we sell which is why all of our blinds are covered under warranty. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at PostInstallSupport@3day.com.
Reviewed Sept. 16, 2019
Blinds for 5 windows. Everything was great with 1 exception. When installer came he discovered that the blind for the guest bedroom had been measured incorrectly. He measured again & I was told I would be contacted when order came. A week later I had not heard from anyone so I called & learned that installer didn’t turn in order. Order was placed & installation appt was made. Installer never came. He called me the next day & said he had missed the appt on his schedule. Another appt made for Sept 13. Installer came & said the reordered blind still was wrong size. This order was placed July 12 & it is now Sept 16 & I still don’t have the blind.
Hello Marge,
Thank you for your feedback. I see we have already contacted you and resolved this issue. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Sept. 16, 2019
We had a great experience with both Steve the consultant and our installers. We live the new blinds and shades. Steve helped us decide what would be best and we got everything in a very timely manner. Within two weeks we had everything. Wonderful! Price was very competitive and quality of the materials. We would definitely recommend Three Day Blinds to everyone.
Thank you for sharing your experience Kathleen! We always strive to deliver a great experience, and appreciate all the feedback we can get!
Reviewed Sept. 16, 2019
New Blinds in Bedroom and loft area. Overall I am happy with my new blinds. This is the 2nd time I've used your company. Sorry to say, the new blind in bedroom has a problem. The cloth blind came off the plastic backing. I've tried to fix, it won't go back together. I wish my salesperson would have mentioned the fabric I chose would not show well with the plastic backing. Just looks like a white blind.
Thank You
Reviewed Sept. 16, 2019
The sales person measured (1). The professional to measure came, yet measured from the bottom of the window (2). The installer came who was great, but could not get the roller to fit. He measured (3). The second installer came and it was too loose. He measured (4). He came back a second time this week and it was too big, it was not made to his guidance. He measured again (5). I am really frustrated by this. How many times is it gonna take and how much time from work will I continue to lose? I have had to be home now 4 times and still do not have the roller shade.
Hello Kristy,
I am so sorry to hear that your experience with 3 Day Blinds did not meet your expectations, and that you were not happy with our services. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Sept. 16, 2019
I went with 3 Day Blinds partially for their pricing and response. I tried a couple of others, and they didn't respond. So, I'm not gonna be running around to try to catch people. I purchased shades and the consultant was very friendly and knowledgeable. During the installation, they called, they came over and they installed it. There were some on backorder though, so they had to come back. Overall, my experience has been good.
Thank you for sharing your experience! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Sept. 15, 2019
I made it clear to Greg ** that I wanted all my shades to be the same color. I picked a shade, material and color that fit my desires. I was very happy with the shades. After several days I noticed a flaw in one of the shades. Additionally I was informed that this shade and color was no longer available!. I was told that I could not have them all replaced, just flawed one. Am not happy with the option you gave me. I feel you should give me a full credit for that particular shade.
Hello Lee,
I am so sorry to hear that your experience with 3 Day Blinds did not meet your expectations, and that you were not happy with our services. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Sept. 15, 2019
Having a very difficult time getting getting an update on blinds I ordered 4 months ago. One blind was wrong size and it’s been about a month, and I have not gotten a proper response on what is going on? I feel sales rep should have followed up immediately. She never reached out and I’m still waiting for an answer! Follow-up with your company has been very poor.
Hello Karen,
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Sept. 14, 2019
From ordering to installation, we were pleased with the process - super easy, super fast and everything arrived as expected. I'm a real estate agent, and have already recommended 3 Day Blinds to my associates.
Thank you for your feedback and continued support Deb! It means the world to us to hear that you love the treatment and that you share your experience with your clients too.
Reviewed Sept. 14, 2019
I had an outstanding result with 3 Day Blinds. From the salesperson who sold me my gorgeous Roman shades to the fellow who installed all my cottage shutters I experience outstanding service. The shutters are fantastic, too. The shutters are of very high quality.
Thank you for sharing your feedback Kathleen! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.
Reviewed Sept. 14, 2019
Great experience from online consultation reservation to in home consultant and the wonderful ideas and expertise she brought to my home to the very rapid delivery and the most expert installer ever. Thank you in every language possible.
Thank you for sharing your feedback JoAnn! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.
Reviewed Sept. 14, 2019
Everything was excellent except the blinds in the casita do not fit behind the door handle. We are getting an extension on the door handle. Also, we did not get the bottom tie downs in the casita. The installer said it wasn't on his order, but it was on our paperwork. He said if we wanted them he would come back out.
Thank you for sharing your experience! At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at PostInstallSupport@3day.com, and we will be more than happy to assist.
Reviewed Sept. 14, 2019
I will need to replace 2 blinds because they are losing the strings. I contacted the representative but could not contact 3 Day Blinds as you are no open on Saturdays and during the week I can call early morning when you are closed. It is very frustrating as I could still not connect act you to request the replacement.
Hello Jimena,
Thank you for your feedback and for your continued support. 3 Day Blinds is always looking to improve our designs to offer the best quality, and believe that our current offerings are made to last. With that said, we stand behind all the products we sell which is why all of our blinds are covered under warranty. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at PostInstallSupport@3day.com.
Reviewed Sept. 14, 2019
Our experience with 3 Day Blinds was great. Our sales lady was very experienced and truthful. The quality and timeliness was excellent. Installation was perfect. We couldn't have asked for better. Around the same time we used Home Depot for another door and we were sorry we didn't use 3 Day for all of our needs. We learned. Thank you, 3 Day Blinds.
Thank you for your feedback and support! It means the world to us to hear that you love the treatment and prefer 3 Day Blinds over other brands. Thank you for choosing us for your window covering needs!
Reviewed Sept. 14, 2019
My design consultant, Maggi ** was excellent. She was easy to work with and knew exactly what I wanted. The man that came to install the blinds was fast and efficient. I couldn’t be more pleased with the whole experience.
Thank you for your feedback and support Marcia! It means the world to us to hear that you love the treatment.
Reviewed Sept. 14, 2019
I ordered my window treatments in mid August and they were scheduled to be installed on the 28th. The rep must have mismeasured because the treatments wouldn't fit the window. The installer said he'd take care of it and order replacements. We called and emailed our sales rep multiple times, with no response. My case manager still hasn't reached out after my multiple follow-ups. We are coming up on 1 month of waiting for our order to be fulfilled and we have heard NOTHING from the company, our case manager, or the sales rep. I'm expecting some kind of refund for dealing with this horrible/non-existent customer service.
Hello Allison,
I am so sorry to hear that your experience with 3 Day Blinds did not meet your expectations, and that you were not happy with our services. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Sept. 14, 2019
I have Three Day Blinds in all four of my bedrooms. I replaced two of them. The technician that installed them did a great job however I am disappointed in the quality of the "pulls" (string) on two of them when I compare it to ones I already have. It is thinner, and the clip that holds it together is very fragile. It came apart when I tried to raise and lower the shade. The tech suggested I glue it and then tape it to secure it. Really!! The shades are not cheap but they do not measure up to my expectations at all.
Hello Patricia,
Thank you for your feedback and for your continued support. 3 Day Blinds is always looking to improve our designs to offer the best quality, and believe that our current offerings are made to last. With that said, we stand behind all the products we sell which is why all of our blinds are covered under warranty. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at PostInstallSupport@3day.com.
Reviewed Sept. 13, 2019
I am VERY satisfied with the blinds I ordered/had installed from 3 Day Blinds. I had 2 rooms worth of bay window blinds where the central blind had broken. I’ve learned lessons in the past that replacing these vis DIY methods was very frustrating and not what I wanted. I contacted 3 Day Blinds, a friendly consultant came out, we assessed what I needed, options were provided, blinds were purchased and ordered, and installed within about 2 weeks. I am so happy with my purchase that when I am ready to replace other blinds in my house, I will go through 3 Day Blinds!
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment.
Reviewed Sept. 13, 2019
I love our blinds from 3 Day Blinds. We’ve had them for about a month now and they're amazing. I know one of the designers so that’s why I originally called, and then everything that the company did was incredible - the service and the quality. We did roller shades for three large windows in the front, and the installation team did a fantastic job on it.
Thank you for your feedback and support Mindi! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Sept. 12, 2019
I've had 3 Day Blinds before and I like them. I like the looks of them. The first consultant that I dealt with years ago was a friend of mine. She works for 3 Day Blinds. And then I dealt with another woman and she was very nice. The installation guy was here in and out, and that was it. It was fast. I've recommended 3 Day Blinds to a friend when they were needing window treatments for their brand new house. However, they live in Olympia and they decided to go with a local blinds company.
Thank you for your feedback and continued support! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track. Thank you for choosing 3 Day Blinds!
Reviewed Sept. 10, 2019
I purchased shutters for the downstairs part of my home from 3 Day Blinds. The design consultant who came was very nice and the installers who came thereafter were fast. Getting the shutters installed was a very easy experience. Thus far, they've been excellent. They were pricey, but they're worth every penny.
Thank you for sharing your experience!It means the world to us to hear that you love the treatment.
Reviewed Sept. 9, 2019
We had the rep come in to quote 5 blinds for the last 5 windows of our home. We have blinds for 40 windows. We told the sales rep, we want exact same. He wrote up the order with just part numbers, we asked, "Are these the same," he said yes. Order showed up and all 5 were wrong. Called 3 Day Blinds and were assigned a "case manager" aka a "no way will I help you manager". The Manager, was understanding and said, "We will get this resolved for you." Called back and said, "To resolve it you need to buy more blinds, the order was written this way." What? We showed you the other blinds on what we needed and your rep screwed up. I found out later that 3 day blinds bought out EDDIE Z's blinds and the rep worked for them before 3 day, and according to the installer, the reps from Eddy Z's really didn't get it. OMG.
I've been working now with the installer Tristate and Hunter Douglas to resolve this, because 3 day blinds are not helpful whatsoever. They talk a great game, but in the end they will not back their work, period. Now I'm sure they will respond with some blanket response to this post which is fake promises, like call us we care, I'm sorry you had such a poor experience, our "leadership" team will work on this for you. Okay, sure they will, nothing but Fake Fake Fake garbage. Nick's solution is, "Buy 5 more blinds and we will discount the new ones by 40%."
Hello Kevin,
Thank you for your feedback. I see we have already contacted you to resolve this issue, and will continue to follow your case until your project has been completed with no further issues. Thank you for your patience.
Reviewed Sept. 9, 2019
Before I start here's a few points of details for you. 1. Not only did my product come a week late multiple shades were delivered damaged. 2. It took nearly nearly a week and a half for someone to even contact me after my case was created. 3. The rep literally told me the reason was because they had too many customers to handle and the company isn't giving them the beginning resources to handle it, couldn't believe my ears. 4. It ended up going to a supervisor named Gina and quite frankly she was extremely rude to me.
I bought my blinds in April and it only now has it gotten resolved. I paid for 3-day shipping and I paid for it to be installed fast as well which both ended up failing. I really wish I would have reviewed company prior to going with them because they have a terrible reputation. The initial customer service person I dealt with didn't know what he was doing so they sent me to some supervisor named Gina who ultimately didn't do anything but delay the process even longer and TBH was very rude.
Truly beware of this company. Not only are they unprofessional but their customer service is obviously overworked. The customer service agent that I had on the phone said that they had over a hundred plus customers they were dealing with and that's the reason that it took so long to provide my resolution. If you ask me that's a little ridiculous.
Hello Melissa,
I am so sorry to hear that your experience with 3 Day Blinds did not meet your expectations, and that you were not happy with our services. We would love the opportunity to look into your case and to see what we can do to make things right and address your concerns with your order, but we were not able to find your account in our system. Please respond to our direct message with your invoice number or case number, and we will be more than happy to assist. Thank you!
Reviewed Sept. 9, 2019
Some of the blinds were the wrong product; we ordered an extension pole for our 89 year old mother to open and close her blinds, that didn’t come so she had blinds she couldn’t open or close. Finally, one window had 2 identical blinds except one had 2 handles and the other had 1 handle. Their reason? The width of the windows differed by 1/8 inch, and that was the cut off for 1 vs 2 handles. We’re still waiting for the replacement blinds for the wrong products. You pay in full when you order, what were we thinking? It’s been 3 weeks since the install and we are sorry we ever called 3 Day Blinds.
Thank you for your feedback. We apologize for the setbacks experienced with your order. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Sept. 7, 2019
Consultants lie to get commissions, ordering process not disclosed, does not know if they actually have stock of items and or when they will be actually received as well as zero customer focus. Consultant came in to home, was friendly and advised items/material was on backorder and if we needed it immediately it would be delayed a few weeks. We asked about how long and were told she showed material to be in per the manufacturer on the 16th (the date she advised us and we placed the order with her was the 3rd), and that she couldn't promise we would get it in the middle of the month based on the installer and their schedule that it would be around the 26-27 at the end of the month. We said ok and paid 51 percent vi credit card. On the 16th we received an email saying our order was backordered and new date was TBD.
The next month on the 7th I left a voicemail with the consultant, called customer service (they were closed) and emailed all on the email from the 16 asking why as show on the link for the tracking of our order was the order not placed until the 9th and why received an email a week after that that we had a TBD date. Hours later when speaking on the phone with the consultant she lied about ever telling us there was a scheduled shipment date on the 16th and that she said she told us if anything maybe we would hear back the next month. She also stated it didn't matter when the order showed it was placed because it was on backorder which we agreed to. (Our copy has no signatures or initials.) She then proceeded to tell me that she did tell us after lying that per the sheet from the manufacturer it was scheduled to be received on the 16th but that doesn't matter. She is not in that department.
I said to her, "See you just lied saying you never said that to us and now you admit it." She then hung up on me. I did call customer service again and did speak with someone who said they had some old numbers on the Internet so that is why probably said they were closed. She told me that when something is backordered it may take a few days or even be delayed until the next year or even never come in, I said that was never told to us and we never would have ordered. She said we signed and initialed to that. (Not true.) She also looked up the status from the manufacturer's schedule to ship sheet on the 6th (3 days after we thought we ordered but also 3 days our order was actually placed from 3 days blinds) and it showed shipping on the 16th. I asked, "Well if our order was actually placed on time maybe we would have gotten our shipment," she replied, "I can't say."
She also told me told me she wasn't in our home at the time the consultant was there so she can't comment what was told to us. She never acknowledged that fact I was hung up on from the consultant, she also stated that even though our payment was processed the next day after meeting with the consultant (which was a Sunday) it didn't matter cause that is part of the process whether or not you will actually get your order processed or not. Being lied to that your order shows it will be projected to be shipped from the manufacturer, never being told that your order actually has to be approved by a manager before it is even placed was never told, as well as the delay in even verifying where and when material is to ever be received if ever is abused!
This company sends out consultants to sell a product they cannot even guarantee you will ever get, not just based off of the manufacturer, bad weather, crisis, but also on their lack of processing orders, knowing their inventory/stock, all to get your money and to make a commissions. Horrible horrible service and deceitful sales. Go somewhere else for everyone!
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Sept. 7, 2019
Thinking it would be faster, I decided to go with 3 Day Blinds for our blinds at home. Their consultant came over and she was really good and honest. She helped me look at all my options and get what was best for our house in a good price point. I went for the white faux blinds and my parents said the guy that did the installation was very professional and quick, and he knew what he was doing. I find the blinds to be of good quality and definitely satisfactory so hopefully, they'll hold up for a while.
Thank you Amber! We always strive to deliver a great experience, and appreciate all the feedback we can get!
Reviewed Sept. 5, 2019
I used 3 Day Blinds and I went with them because it was quick and easy. The representative who came out was very good and she spent time with me and helped me pick the items out. She did all the measurements too. Then the installation went very well. The guy did it very quickly and efficiently. The blinds are very high quality. I’ve already recommended 3 Day Blinds to other people. You should check them out. They're reasonably-priced and the service is great.
Thank you for sharing your experience Kathleen! We appreciate all the feedback. Thank you for choosing 3 Day Blinds!
Reviewed Sept. 4, 2019
A repair person dispatched by 3 Day Blinds sent our shades directly to the company for repair. This was supposed to be a fairly quick job, but the blinds were never returned — somehow the return order was “cancelled” so while we waited and waited they never left the factory. Eventually they were shipped — maybe? They never arrived. Where are they? Nobody seems to know! We’ve been trying to get our blinds returned or replaced for *16 weeks* now, and are just astonished at how this can possibly be dragging out like this. *So frustrated, so angry.* Most of our emails and phone calls go unanswered. There is no excuse for being treated like this.
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are happy to see that we have been working with you to address your concerns, and that you are currently scheduled for installation today of the reordered shade. It should not have taken us this long, and we truly appreciate your patience. Thank you so much for your feedback as it will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Sept. 4, 2019
Over the years, we have put 3 Day Blinds in our large house and we’ve always been very pleased with their service. Then we bought new blinds not too long ago and the quality was terrific. The lady who came was very efficient and helpful. She knew her inventory and what sort of things we would want. She gave us a wide choice and helped us decided what blinds we wanted for what windows. The installation was very fast and the installers did a nice job.
Thank you for sharing your feedback Mimi! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.
Reviewed Sept. 2, 2019
Our consultant was pleasant and knowledgeable. She was upfront that the blinds would take a month, not 3 days. Actually it took about 6 weeks before the installer first came. He was also very professional, but about half the blinds ordered were the wrong size or didn’t work correctly. We waited another month before he returned with most of the correct blinds. We had very little response from the company during this time, and the summer sun was pouring into our main living area. We waited several more weeks before the final window was fixed. We are happy with the final product. Start to finish was three months.
We are sorry to hear that your most recent experience with 3 Day Blinds was not as excellent as the first. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Aug. 29, 2019
My husband and I purchased our first home recently and are set to move in this weekend. We had our consultant out on the 23rd to measure and order blinds for 8 windows. The order came to about 4200 dollars. While expensive I thought surely I would be getting some good customer service as well good quality product. Tuesday the 26th I get a call from the installer asking when I wanted to schedule my appointment to have my shades installed as our consultant assured us that we would have everything ready to go by Thursday the 29th, just in time for our move-in on the 31st. I schedule the installer and arrange to work from home that day in the middle of a massive deadline at work.
The next day on the 27th I receive an email from a Bob L* a case manager informing me that 3 of my blinds are actually out of stock and won't be delivered until 9/27. I have NO window treatments currently on any of the windows of my new house. What kind of company doesn't have their system setup to inform the service reps when a certain material is out of stock BEFORE the customer pays them in full AFTER the installer already calls to install shades???? The best customer service was able to offer was a refund on our expedited shipping (which they claim was compensation offered, no, that's a refund). Fine. At least the most important shades in our upstairs bedrooms will get installed right? Wrong. I get a call today Thursday 8/29 from the installer stating that he does not have the shades for our upstairs and won't be coming to do the install because he has no product. I have now spent a day working from home for nothing.
I call 3-Day Blinds again and the customer rep tells me that we likely won't get our blinds until possibly tomorrow or early next week. What??? So I am just supposed to have uncovered windows so anyone can just look in??? Then he informs me that 7 of my 8 window shades have already shipped. This was news to me, considering I was told that 3 of the 8 wouldn't be available until 9/27. Wth is wrong with this company?? I have never dealt with people so disorganized.
Furthermore, I asked the customer service rep to have Bob give me a call to clear this up, and have yet to receive any type of call back, and based on the reviews I doubt I will. I fear I'm going to end up spending months without window treatments like some of the reviews I've read. I wish I would have looked at reviews beforehand and thus would have stayed away from this company. At this point I would rather get my money back and go with a local company that provides better attention to detail. What a crazy mess of a company.
Thank you for your feedback. We apologize for the delays experienced with your order. We are coaching our team members so that your experience is not repeated, and thank you for providing us with information that will help us to improve our services. 3 Day Blinds does have a system to provide information on materials that are backordered so that we can set the best expectation for the estimated delivery and allow customers to make a new selection if they do not wish to wait. We are not sure why you were not provided this information when your order was placed, but we will definitely look into this matter, and thank you for your patience.
Reviewed Aug. 29, 2019
3 Day Blinds has the worst customer service of all time, the company has SCAMMED me. With no help from the design consultant Christine ** (from the Kane County area), I have been dealing with customer service endlessly for two months trying to fulfill my order. First off, the company expects you to begin payments before the order is installed. The day my order arrived, there was a missing window that they omitted from the order. (Keep in mind I have started paying for my 12 windows but they only installed 11). For two months after the installation, I have been attempting to contact the design consultant, customer service, Tri-State installers (company that installed) ANYONE that will help me. Finally, after multiple calls, a customer service agent flagged my case has high-priority and sent me the invoice that was placed by Christine to the company.
She not only has submitted the wrong invoice (with the forgotten window) but she also has charge additional fees that I did not consent to. The signed consent invoice that was completed when she was in my home was DIFFERENT. BE CAREFUL when working with companies like this, where sales people only care about the commissions and not the quality and care of the customer. Please know, I am STILL WAITING for my missing window as I write this review, and I am being forced to begin making payments. Christine still has not taken action to help with my order, let alone taken this matter seriously. My concerns are not being acknowledged and my order has been unfulfilled to this day. I will be sure to steer clear of this company, and make it my duty to warn new, excited customers (like I was): DO NOT SHOP WITH 3 DAY BLINDS.
We have an open case to follow up with you to address your concerns, will work with you to resolve all outstanding issues.
Thank You
Reviewed Aug. 28, 2019
Blinds were installed 4 weeks ago. When the installer was finished, he realized he forgot the remote to operate blinds. Keep on getting runaround, was told "on the way" 2 weeks ago and still no remote. Has been 4 full weeks and still no remote. If not here this week, I will have them p/u the blinds and issue refund. If they don't want to do that then small court it is. This has been the worse co. I have ever dealt with.
Thank you for your patience. It looks as though we have delivered and programmed your remote, but we apologize for any delay. . We are coaching our team members so that your experience is not repeated, and thank you for providing us with information that will help us to improve our services.
Reviewed Aug. 27, 2019
We've heard good things about 3 Day Blinds and we got a decent quote from them, and delivery was probably the best. We purchased the regular aluminum blinds. We knew exactly what we wanted, so the rep didn't have to do any convincing. But she was very good at her job. The installation was wonderful, and so far, the blinds have been great. Everything from beginning to end was perfect.
We are glad that we could make your purchase an effortless experience. Thank you for your feedback!
Reviewed Aug. 26, 2019
3 Days Blinds is reliable. This it a big aspect why we went with them. When they tell you the time the blinds are gonna come in, they come in. And installation is no problem. I have three sets of gray vertical blinds in my big room. And then I also have beige vertical blinds in my bedroom. When they called to do the installation, the gentleman came. He put booties on, and he knew what he was doing. There was no mess. I was amazed. He took everything with him, all the cardboard from the blinds and the boxes. So, it was very effortless on my part. I didn’t have to supervise them. They were polite, and very knowledgeable. So, I highly recommend them.
Thank you for your feedback and continued support Nancy! It means the world to us to hear that you loved the treatment.
Reviewed Aug. 25, 2019
The quickness of 3 Day Blinds caught my eye, even though it turned out not to be a three-day situation. Their work depends on your order and what you’re ordering. For me, it took them about two weeks. It was a little bit misleading, but it was okay since I wasn’t in that kind of crazy hurry. I was very pleased with the design consultant as well as the installer, who did an excellent job as well.
I got the Faux Wood Blinds and I’m a little disappointed on the quality. There are two that 3 Day Blinds is in the process of replacing. One of the ladders had a little thread where the slat in place was shredded, so it dropped down a little lower than the other. And then there’s something distracting me, which is a problem with the faux wood one. There's a couple of them scratched, but one, unfortunately, is right in my view of the kitchen so they’re gonna change out. Normally I shop around quite a bit, but I got the blinds to put my house on the market, so I was in a hurry. I’m not certain that I got the best deal out there. But I’m happy with the blinds and they look fine.
I see that you have an open case with our Customer Care team, and we are working to address these issues. Thank you for your patience, and for allowing 3 Day Blinds a chance to address your concerns.
Reviewed Aug. 24, 2019
Working with the team from 3 Day Blinds was great and I love it. I had 3 Day Blinds that I’ve had for many years. And they had been restrung at least two times, so I decided it was time to get totally new ones. And I wanted the button to open all three at one time. I got the electronic ones, and the quality of the blinds is very good.
The consultant who came to my home was very nice and very personable, and I had all the confidence in the world in what she said. And I already knew 3 Day Blinds was very good, so she didn't have to do a real sales job on me. As for the installation, there was not a problem in the world. The installer just put them up and showed us how to use them, and that was it. He took the old ones away and we were happy.
Thank you for your feedback and continued support! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Aug. 23, 2019
Updated 10/09/2019: STAY AWAY. The product is just fine but it is not worth dealing with the customer service. Worst company I have EVER dealt with. I used 3 Day Blinds for the first time and had an issue that was very poorly (and slowly) resolved. I stupidly fell for their excuses and used them again; I believed their excuses and I shouldn't have. I used them for a second time in August. It is now October and I am still dealing with that same order. I ordered 11 blinds; 1 came the incorrect size. It took 5 weeks for someone to inform me they never reordered the blind in the correct size. Then, when it arrived, it was the wrong size.... again!
Another one of my blinds broke within the first week of receiving it. It took 2 weeks for someone to inform me that it was going to be re-ordered. That was over a month ago! I was just informed that, yet again, it was not reordered. They don't respond to phone calls or e-mails and only offer excuses. There is absolutely no customer service. If you don't follow up constantly, nothing will get resolved. I have also posted on this site previously and been told a customer service rep will get back to me and I have not had any follow up.
Original review: I have never sought out to review a company prior to my horrible experience with 3 Day Blinds. I have used the company at 2 of my homes and unfortunately had a terrible experience each time. Shame on me for giving them a second chance. My initial experience was for 4 blinds that I needed replaced within 2 weeks due to selling of the home. 2 of the 4 blinds arrived the incorrect size and I was told within a week the issue would be resolved. The company then informed me it would be ~ 4 weeks until my replacement blinds would be available for install due to a warehouse move. This delayed the sale of my home and was a huge inconvenience. Customer Service did not provide any compensation for the delay despite the warehouse move was something I was not informed about prior to my purchase.
I gave the company the benefit of the doubt and assumed I couldn't have a similar issue, as the warehouse move was an extenuating circumstance. Apparently, I was wrong. I purchased 11 blinds for my new home. One of the blinds came the incorrect size again. The installer told me it would be reordered and I would have the correct blind within a week. 3 weeks went by and I never heard from 3 Day Blinds. One month from the day I ordered the blinds I reached out to the company and was told that my replacement blind was never even ordered. This time, the excuse was that the person in charge of my case was fired and no one had been reassigned my case yet. It had been a month! They again were minimally apologetic.
They told me my new customer service rep would reach out within 1-2 days and the installer would reach out to schedule the new install within 1-2 days. 2 days went by and again, I never heard from anyone. I never heard from the installer or the customer service rep. I again contacted the company and I was told that my case was never opened for customer service, so no one even knew they should contact me to follow up. They assured me that this time the case would be opened and within 2 days someone should call me; I would think that due to all of their missteps they would call me sooner rather than later, but apparently not. I am still waiting to hear from Customer Service and the installer.
My mind is blown that a company is willing to provide a customer with excuse after excuse and not attempt to make things right. I should note that I did pay in full when I purchased the blinds and I regret doing so, as I am sure they would be more interested in assisting me if they were owed money. 3 Day Blinds, apparently 3 Month Blinds is more accurate.
We are sorry to hear that your most recent experience with 3 Day Blinds was not as excellent as the first. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Aug. 21, 2019
I highly recommend this company. The salesperson and installer were very professional (arriving on time and very experienced). I enjoyed working with them. The blinds are very good quality and they look great.
Thank you for your feedback and support Corinne! It means the world to us to hear that you love the treatment.
Reviewed Aug. 19, 2019
Not a good experience and will never be back. Feel like it should be called 3 Day Cheap Blinds. We have a single blind that is in our front window and it started pulling unevenly. This morning it’s completely broken. The string came out and now we can raise our blind. This blind is used as it’s a main one for light in our living room. I called 3 Day and had been told by my rep we had a lifetime warranty well not true. They charge you for the repair person $85 so buyer beware. I will be taking my business elsewhere. I don’t normally complain but for the amount of money we spent we should be told we have to pay $85.
We appreciate your feedback and apologize that you were not happy with your last interaction with 3 Day Blinds. All of our products are covered under warranty, and we have options for in home repairs, mail in repairs, and drop off repairs. The repair services you needed were free under your warranty, but after the first year, there is a fee to have an installer come to your home to complete repairs. Looking at your work order, we did waive the fee for the installer to come to your home although you were no longer covered for this service. I see the repair has been completed successfully. Thank you for your continued patience.
Reviewed Aug. 17, 2019
I ordered a custom made plantation shutter to go on a window above my front door. It had to be measured and made unlike the typical window sizes. It came after 2 months as promised and was installed in a timely manner. The fit was perfect and the quality exceptional. I would definitely use this company again!
Thank you for your feedback and support Sheryl! It means the world to us to hear that you love the treatment.
Reviewed Aug. 17, 2019
I am so disappointed with these blinds. I wasted so much money for something I could have just bought at a discount store, on clearance! First of all I was under the impression they were light filtering, they filter nothing!! Sunlight shines right through as well as the street lights outside my house. They are always coming of the track and I have to adjust them so to look straight. I was definitely swindled by the sales rep, who “seemed” genuine with me. I thought these blinds would be the best purchase I ever made, sadly I was wrong.
3 Day Blinds has many light filtering and room darkening options, and we do our very best to match the right product to your needs. Thank you for taking the time to provide us with your feedback as it will help us to improve our offerings. Please give us a call at (800)800-3329 if you would like to discuss options for selecting a new style or fabric.
Reviewed Aug. 15, 2019
In the beginning of July 2019, I brought blinds for the living room, cost me over a thousand. He took measurement and stated the size is good and that another person will come and remeasurement, which they did. I waited a month for delivery and on the date of delivery I received a call telling me that they could not deliver my blinds because they claimed that it would not fit into the elevator or stairs. I told them that I have people that could walk it up that stairs. He informed me that they left. Really, how about they never was here. Normally, if a company is having a problem, they would come up and speak to you.
I called the company and the person I brought the blinds from, they want to put two blinds in my window (two rods). This is not what I paid for... I sent the person pictures of my blinds that I had at my windows (one rods) with I brought from Lowe's and a private contractor. Since they not able to give me the product I paid for, they refused to return my phone call or give me my money back. I've been living at this location for 47 years and had many rods (one rod) and never had a problem like this. Do not buy... Go to Lowe's or Home Depot any other place beside this. You will get rip off with this.
We apologize for any inconvenience. In reviewing your case, it looks as though we did order 1 head rail for your Vertical blind, but it did not fit on the elevator in your building. Apparently, your previous blind was hoisted over balconies along the outside of your building, but 3 Day Blinds did not feel this method was safe. We offered to reorder 2 blinds vs. the 1 at no additional cost so that we could fit the products in the elevators and still cover your windows, but when you said you did not like that option we refunded you for your order. We hope that in the future you will still consider 3 Day Blinds for your window covering needs, and thank you for considering us.
Reviewed Aug. 15, 2019
I placed a order on May 14, 2019. I wanted to order 2 more shades to match the existing blinds I ordered 1 year before. I was told that they no longer make the same valances, so to make them match I had to order and pay for new ones. Not until I sent a email 1st of July did anyone contact for my install. On July 10th someone from JD Installations came to install my new shades and valances. I was told at that time the the shades were not with the boxes (he didn't know why). This was the original reason for order in the first place. The installer left my house a mess (he never cleaned up the dust from installing the valences) and to make it worse he installed one with the wrong color. Still now as of Aug.15th. I have been calling 3 Day Blinds, put on forever holds and no call backs and no help:( but 3 Day Blinds has been paid in full. This is by far the worst customer service I have ever experienced in my life.
I see that you are working with a member of our Leadership team, and that we have scheduled your installation. Thank you for your patience, and for allowing 3 Day Blinds a chance to address your concerns.
Reviewed Aug. 15, 2019
I placed an order with "3 Day Blinds" 5.11.19. The sales professional made recommendations and I placed an order for 3 blinds. This order was for the amount $1932.45. The order came in the following week and an installer came to place them in the window. The installer then advised that the windows were not measured properly and the blinds sent would not fit. One of the blinds was nearly double the size of the actual window. I allowed their customer service department to provide me with a refund for the overcharge on the window that was doubled in size and they offered to refund the cost of installation as an apology for the mistake and delays as they would have to get the new ones to me the first week of June.
I was okay with the delay and the concession for the cost of installation was fair to me, however by mid June and without information as to when the blinds would be complete I began to look elsewhere for window coverings. I made 6 calls to the first assigned case manager Judith **. No response or reason was provided as to when the order would be completed. 6/27 I received an email response that the unprocessed order could be cancelled. I responded to confirm that my bank was notified to reverse the credit charge for the blinds.
One month later on 8/2/19 to my surprise I received an email from another "case manager" stating the order was finally produced as of 7/27/19 and ready to be installed. It further advised if I did not contact them the items would be forfeited at the end of the month, they stated that they provided me a 55% discount on the blinds by them offering free installation. I responded to this email on 8/4/19 to Ms. Carolina ** and advised I would be indeed willing to accept a 55% discount and install the blinds if they are made. I would pay the company once installed and confirmed to be the correct size.
Today is 8/15/19 - No email response received from their "case manager". At this point not a surprise as the prior "case manager" was inattentive to timeliness as well. I cannot believe a company has such poor customer service. Clearly there are some major issues and I do hope that their corporation takes note of the type of poor service they are providing to the public. My case number is **. 3 Day Blinds may reach me by email if they wish to resolve this issue.
Thank you for your feedback. I see that your Case Manager has been working to resolve the issues with your order. Thank you for your patience, and for allowing 3 Day Blinds a chance to address your concerns.
Updated review: Sept. 4, 2019
New shade arrived and installed, works fine. Thank you so much !
Original Review: Aug. 15, 2019
After a year my motorized Patio shade stopped working. I called and an Esther ** stated a case manager would contact me soon. After a few days this case manager, Laura **, left a phone message on my home landline phone, saying I should get a new one by Wednesday. The new one arrived that day, But it was a unit with a PULL CORD, not the motorized unit! I have called her and left many messages, emailed her many times also, with never any response for another week now. I think the only thing left for me to do is write a letter to the Wisconsin Consumer protection agency, and go to my local BBB and file a complaint with them. BEWARE, do not deal with 3 Day Blinds!
We apologize for this issue. It looks as though the incorrect ordered was referenced when Laura was asked to reorder your shade. We see that Laura has reached out to apologize as well, and the motorized shades has been reordered. Thank you for your continued patience in this matter.
Reviewed Aug. 15, 2019
I wanted something that was gonna be inexpensive, and I looked 3 Day Blinds up. Their sales rep was wonderful. His customer service was really good. He was very, very knowledgeable on everything about the blinds, and he made sure that the measurements were completely accurate. When they came to install it, everything was perfect. The installation only took an hour or so. We got the comb one, and I love everything about it. It exceeded expectations. We've recommended them.
Thank you for sharing your feedback Melody! We strive to offer the very best customer service possible, and we are glad to hear that we are on the right track.
Reviewed Aug. 14, 2019
Our design consultant from 3 Day Blinds was wonderful. She knew from the looks of our house what would go where and how it would look. And she was right because it looks great. The installation went really good. And some of them took away the old things for us, so we were very happy about that. We got blinds and shutters, and we love them. We really like the shutters, but we only could get one pair because that was all we could afford. But the blinds are fine.
Thank you for your feedback and support Wendy! It means the world to us to hear that you love the treatment. Thank you for sharing your experience!
Reviewed Aug. 13, 2019
Please do yourself a favor and DO NOT order from this company. The whole thing from start to not even finished yet is a disaster. $7k worth of blinds and it's been months with little response and terrible customer service. The lady, Naz, who came was a complete ignorant person who had no idea what she was doing. She mis-measured EVERYTHING, not fit, wrong blinds came, you name it. What could go wrong has gone wrong. The installers have been here 5 times with zero results. PLEASE READ ALL THE REVIEWS ABOUT THIS COMPANY BEFORE YOU DECIDE TO BUY FROM THEM....
We are so sorry to hear about what happened to your son! At 3 Day Blinds we definitely take safety very seriously, and we have been an active part of the child and pet safety dialogue, partnering closely with the Window Coverings Safety Council, the Consumer Product Safety Commission and the Window Covering Manufacturers Association, to ensure our window treatments adhere to the highest industry standards. We see that you have been working with our Leadership team, and that we are actively working to address your concerns.
Reviewed Aug. 12, 2019
I am so very sorry I went with 3 Day Blinds. I used them years back at a previous home and they did a good job on all new wood blinds throughout my house. I also note, this was back when you went into the store to order. On May 13, 2019 a designer came to my home and she measured the windows that I wanted to be complete. I decided on wooden, white, wide blinds for the dining room and custom made, drapery panels, ring loops and a new black rod for my large, sliding door in my living room. I was excited!
However, my fabric was back ordered, so I had to wait past the end of June I was told. After many, many phone calls, I finally learned that my order would be completed mid July. Previous to this, I did learn that my wooden dining room blinds was received by their installer, R&R Installations in Sacramento. I know they didn't want to make a partial trip to Concord to install, but I was eager to have at least a part or my order installed, as I have paid in full! The wooden blind was installed on May 25th. The installer who came for the blind was very nice, however the valance over the blind was damaged and he said he would have to order a new one. I am still waiting for that to be resolved.
In July I received a call from received a call from a Venitza **, saying that they did finally get the back ordered fabric, but unfortunately it was flawed so they could not have the panels made. I couldn't believe it! Finally on August 1st a package (I guess it was the panels) was shipped up to R&R Installations in Sacramento. I know this because, I was able to get some info from OnTrac, their overnight service. It is now August 12th, and I still have no drapery in my living room and I still have a broken valance over my blinds in my dining room. I ordered all of these products and paid in full with the designer in my home on May 13th. This is inexcusable how 3-Day Blinds treats their customers. I would never recommend them to anyone. They have the worst customer service I have ever experienced as a homeowner. Sincerely, Anne
Thank you for your taking my call and for sharing your experience. We apologize again for the delays, and appreciate you for being patient.
Reviewed Aug. 12, 2019
Great service, product, except for the open and close lines. Get easily tangled and one slat is ALWAYS cockeyed. Installer came back to swap out damaged-in-delivery slats, and adjusted the cockeyed one, but, it's back. Great overall product.
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Also, all of our blinds are covered under warranty. We have ordered replacement carrier clips and shipped them to your local installer. We also set up a work order so that an installer can come out and address that for your. You should be receiving a scheduling call once the parts have been delivered in 5-7 business day. In the future, please give us a call or email us and we will be more than happy to assist.
Reviewed Aug. 12, 2019
Order shutters for my 3 bedrooms and family room. The sales rep was very good with showing us all the options. Price was within our budget. Clearly stated the lead-time which was very accurate. The installers were professional and efficient. Will be happy to recommend 3 Day Blinds to my friends and if the opportunity arises will definitely order from them again.
Thank you for your feedback and support Paul! It means the world to us to hear that you love the treatment. Thank you for sharing your experience!
Reviewed Aug. 12, 2019
My experience with 3 Day Blinds was excellent! The representative arrived on time and was very professional and knowledgeable. I will definitely order any future window coverings from 3 Day Blinds. Thank you.
Thank you for sharing your feedback Ana! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.
Reviewed Aug. 12, 2019
I have used 3Day Blinds for 24 years. Most of my house is 3Day Blind products. I appreciate all the Reps that have come to my home. They have been professional and knowledgeable. I love the products. BUT in this last order, I chose a blackout blind for my guest bedroom. It has a huge halo around the perimeter and does not darken the room. I'm disappointed and would not have changed what was there (a 3Day Blind) had I known. This picture was taken without the other window blackout drape. It's more obvious when that is up too.
Thank you for your feedback and continued support Laurel! It means the world to us to hear that you love the treatment. At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at PostInstallSupport@3day.com, and we will be more than happy to assist.
Reviewed Aug. 12, 2019
I bought blinds, roller shades, valances, to the tune of over $12,000. Jackie was our designer and she was great. The installation guy did everything he was supposed to do. He kept everything neat and cleaned it up. We looked at them and pointed out something wrong, and he told us we were right. They didn’t cover up the window completely. So, I contacted Jackie, and then somebody contacted me. 3 Day Blinds sent Eric back out here and he remeasured it. They are redoing every valance. But the installation process met my expectations. Eric was really good.
When Eric left, I thought they were gonna be okay and the fabric was gonna be relaxed. But when I looked at them, they were not. So I called Jackie, and she came back out here. She remeasured, and said the fabric won’t relax. Two of them didn’t even come close to fitting the window. And the ones in the living room and the kitchen are not even close.
I absolutely love the quality of the items that I got from 3 Day Blinds. And I’ll be really happy with the valances once they get them in, which will not be till the middle of next month, and I’m not happy about. My biggest pet peeve right now is they have every dime of that $12,600 and I’m looking at valances that they’ve left hanging up here that do not cover my windows. I paid so much money for beautiful valances that I ordered, but they were too narrow. I sent an email and told them about it but I haven’t heard a word back. I’m not happy about that either.
When Chris called me after they got my money, I would’ve waited for five weeks by the time they’re supposed to be here. I sent an email to Chris asking for updates on my valances because it was over 10 days already. He sent an email back saying that my valances have been ordered and to expect them between September 10th and the 17th. When I saw that, I was not happy because I knew they had been paid in full. I should’ve never allowed that second payment to go through. I’m having a party over here for my birthday on the 11th of September, but what can I do? I have to just sit here and look at them. Overall, 3 Day Blinds has a good product, and I would recommend them. In fact, I already have. There’s a lady I know who bought a brand new house in Tamron and she asked me who did the valances. She said the fabric and the blinds are great. And I told her it was 3 Day Blinds and gave her the number.
Thank you Thelma! We always strive to deliver a great experience, and appreciate all the feedback we can get!
Reviewed Aug. 11, 2019
My original order was placed on May 15th and I am still trying to get my order properly filled. I ordered longer wands on July 10 after my first install and will finally get them on Aug 14. This will be the 3rd visit from the install team. The installers and scheduler have been very professional and courteous, but the company just can't seem to get it together. Hopefully all will work out on August 14th.
We are sorry to hear that your most recent experience with 3 Day Blinds was not excellent. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Aug. 11, 2019
We got three different things from 3 Day Blinds. We’ve only received one of them, and I’m still waiting for the rest of our order. But I knew it was gonna be this long. They gave me the estimates of how long it would take. There were two things that were gonna be longer, one was a shutter coming from a different vendor, and one was a vertical blind. My shutters are coming at the end of September. The vertical blinds is supposed to come between 8/15 and 8/22, which is the one for our bedrooms. It’s very bright in there so I’d be happy to have them.
The designer was phenomenal. She was very thoughtful, and had a lot of great suggestions. The installation team was very nice, and very professional. We had somebody scheduled for later in the day, and they called me that morning so they could come earlier. So they came earlier and did it very quickly. The quality is great.
Your patience means the world to us! Thank you for trusting 3 Day Blinds with such a large project for your home. We know you are going to LOVE the treatment!
Reviewed Aug. 11, 2019
I added 4 more windows and a slider blind from 3 Day Blinds as I loved my blinds that I’d purchased a few years earlier for my living room. I do love the slider blind. The window blinds are good but they don’t seem as sturdy as my previous blinds so I’m not as ecstatic. The service was excellent by all of the team from the salesperson to the appointment scheduler to the installers.
Thank you for sharing your feedback Catherine! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.
Reviewed Aug. 11, 2019
I have used 3 Day Blinds several times, and never had this problem. Our sales rep was good, and we like the blinds and shades we chose. The installer forgot to put brackets on the bottom of the shade on a door. One of the blinds broke the day after we got it (a string broke). The installer would not come back to put the brackets on until the broken blind was resolved. Finally another installer came a month later, put the brackets on, and took the broken blinds to be fixed. That was 2 1/2 weeks ago, and we have not heard from the installer. When I call R&R installation, they haven't located our blind yet in the warehouse. Our sales rep has made some calls, and no one has called us back to resolve this. In addition, we paid half when we ordered the blinds, and the other half was charged to our account (June 21) before the blinds were installed. (June 25). This has been a terrible experience.
We are sorry to hear that your most recent experience with 3 Day Blinds was not as excellent as the first. We strive to offer the very best customer service, and we apologize for falling short of our goal. We are glad that in the end, we were able to resolve the issues with your order, but it should not have taken as long as it did. Your feedback is greatly appreciated, and will help us to service our customers better in the future. Thank you for shopping with 3 Day Blinds.
Reviewed Aug. 11, 2019
Thank you for the excellent service! The material is beautiful and the installation was impeccable. Even though, there were a couple of blemishes on some slats in the shipment box, those were replaced in a timely manner!
Reviewed Aug. 11, 2019
The service from 3 Day Blinds was absolutely fantastic from the lady who came out to measure to the installer. The installer saw a glitch in the first set of blinds and without me asking said he would have them remade and he would return to install them at no extra charge. I could not have been more satisfied.
Hello Alice,
Thank you for sharing your experience! It means the world to us to hear that you love the treatment. Thank you for choosing 3 Day Blinds!
Reviewed Aug. 11, 2019
I really didn't know what to expect from 3 Day Blinds. In the end they were great. From the initial visit to the installation they were fantastic. I have received a lot of compliments on the shades I ordered. Will reach out to them again if I need my other blinds replaced.
Hello Pete,
Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track. Thank you for choosing 3 Day Blinds!
Reviewed Aug. 11, 2019
This is the second time I had 3 Day Blinds out to install window treatments. I requested the same design consultant and she helped me find the perfect window treatment both times. The installers are top notch and their goal is customer satisfaction. Definitely recommend. They bring the showroom to you!
Hello Terri,
Thank you for sharing your experience! We aim to offer the very best customer service possible, and we are glad to hear that you love the treatment. Thank you for your continued support!
Reviewed Aug. 11, 2019
My entire experience with 3 Day Blinds was amazing! The consultant was very knowledgeable about the product which made my choices simple. The blinds were delivered and installed within 10 days. I didn’t need to measure or install anything plus they hauled away the old window treatments! I would highly recommend 3 Day Blinds to anyone looking for a new look for your home!???
Thank you for sharing your feedback! We are happy that 3 Day Blinds was able to make your experience so effortless.
Reviewed Aug. 10, 2019
I found the salesperson very helpful in choosing the right blinds for my situations. The installer was also very skillful and did a quick job of installing the two blinds I purchased. I really love my choices and would use their services again.
Thank you for sharing your feedback Judith! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.
Reviewed Aug. 10, 2019
I ordered two new mini blinds and put in a repair order to restring two honeycomb blinds on 7/15/19. The new mini blinds came. One was installed; the other one was built incorrectly - 6 inches too short - and a replacement was ordered many weeks ago but has not yet been delivered. The delivery person took the honeycomb blinds in for repair at that time - weeks ago - and I still do not have them back. I am extremely disappointed with this poor performance by 3-Day blinds. It has been almost a month since I started this and my house is still missing the mini blinds for one window and the honeycomb blinds. These are things I paid for weeks ago and there is no expected delivery date. I would give them ZERO stars for this if it was possible. 3-day blinds does not seem to care about this customer.
Hi Joanne, Thank you for taking out call to provide additional details regarding your order. The information you provided will help us to service our customers better in the future, and we apologize for the lackluster experience with 3 Day Blinds with your most recent interaction. As discussed, we are willing to go above and beyond to make sure you know that we are sorry, and that we value you as a customer and appreciate your continued support. Thank you for bringing your case to our attention, and for allowing 3 Day Blinds the opportunity to make things right.
Reviewed Aug. 10, 2019
Salesperson was knowledgeable and took time to make sure We got the blinds we wanted. Installer was prompt, and explained installation as he was installing the blinds. Would definitely recommend 3 Day Blinds to friends.
Thank you for your feedback and support Caroline! It means the world to us to hear that you love the treatment.
Reviewed Aug. 10, 2019
I worked with Tony in Tampa for my daughter Emily **. He made it very easy to pick the perfect products and set up a quick install. He was a professional, very nice person and so very helpful. Emily loves her blinds.
Thank you for sharing your experience Susan!
Reviewed Aug. 10, 2019
3 Day Blinds here in the Palm Springs, California area did an amazing job of helping me fix my window today Robles. From the first guy who showed up and made recommendations to the installer, the service was second-to-none. I am very happy about how hassle-free the experience was. Thank you!
Thank you for sharing your feedback Toni! We aim to offer a superior customer service experience, and we are glad to hear that we hit our mark. Thank you for shopping with 3 Day Blinds!
Reviewed Aug. 10, 2019
The install went well. Installer was quick and helpful. Sales associate was not as helpful. I would have rather had blinds that block out light better in my bedroom. I am an Migraine sufferer and sometimes need a dark room.
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call or email us and we will be more than happy to discuss further.
Reviewed Aug. 10, 2019
My experience with 3 Day Blinds went fine. Renee was the designer who came out and I really liked her. She showed me all the shades and was really nice to work with. I purchased silhouettes and roller shades, and everything went fine during the installation.
Thank you for sharing your experience Carol!
Reviewed Aug. 9, 2019
Everything about giving the order and having a timely consultation went just right. The blinds that we picked out turned out better than expected. The dark blind was just what we wanted and colors matched our room. I would recommend your Services to anyone who asked.
Thank you for your feedback and continued support Richard! It means the world to us to hear that you love the treatment.
Reviewed Aug. 9, 2019
We wanted some type of window covering to be installed over a sliding glass door; the morning sun comes in and is hard on the eyes, during the winter months. My wife insisted that they would be as inconspicuous as possible; our design consultant made the perfect choice- pull-down accordion shades. They are perfect- we just was completing a full remodel of the downstairs and they blend perfectly with the new paint/color scheme. Plus, you can hardly see them, when they are "rolled-up"-everything my wife wanted. The installation tech took extra time to demonstrate how to care for/maintain the shades-excellent customer service.
The sole glitch in the entire experience was: We made the original appointment for 3:00 P.M. At 12:30 P.M., as we sat down to enjoy lunch at a local restaurant, our design consultant called and wanted to meet immediately-almost 2.5 hrs early and we were not at home. We agreed to keep the original appointment time- the design consultant was 20 min. late, since they decided to do some shopping in the interim. That's the only downside to the entire experience: the design consultant seemed to value, her time more than ours-the customer. But, she did take all the time in the world to ensure we had what we wanted....
Thank you for your feedback. We apologize for the scheduling issues experienced with your consultant. We are coaching our team members so that your experience is not repeated, and thank you for providing us with information that will help us to improve our services. Thank you for choosing 3 Day Blinds!
Reviewed Aug. 9, 2019
I spoke with a 3 Day Blinds rep and he was excellent. We ended up buying the honeycomb blinds in regular shade and liked them. Since we wanted to order another one, I emailed rep Ashley but I never heard back from her. But I'll give her the benefit of the doubt and still tell my friends to order from 3 Day Blinds if they need blinds.
Thank you for your feedback! We have contacted Ashley again on your behalf, and asked her to reach out to you. Thank you for choosing 3 Day Blinds and for sharing your experience with your friends and family!
Reviewed Aug. 8, 2019
Mom had a coupon for 3 Day Blinds and we bought three Honeycomb cordless blinds and one up and down Roman shade from them. The design consultant who came out was knowledgeable and the installers arrived on time. They were really quick and our experience with them was great. They told us all about the blinds and asked if we had any questions. We’re also thrilled about the products we purchased. They’re absolutely perfect and they’re better than I would’ve picked for myself. I would recommend 3 Day Blinds and I even wrote to the designer the minute we got the shades saying how fantastic they were.
Thanks for sharing Barbs! We are happy to hear that you were impressed with our offerings and service!
Reviewed Aug. 7, 2019
I got mini blinds from 3 Day Blinds and purchasing them was a great experience. The rep was very professional, pleasant and she knew what she was doing. She knew all the options, and she didn’t try to push anything on us. She just listened to what we wanted and helped us go from there. The actual installation process went very smoothly and took a lot less time than we thought it was gonna take. I really like the blinds, though the only thing is, and this is our fault, they're mini blinds. I didn’t realize they were gonna be the kind where you pull the blind up rather than the kind that you can push up from the bottom and pull down without having the strings. I forgot about that and to even ask about that option. Other than that, we’re real happy with them.
Thank you for your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track. At 3 Day Blinds we have hundreds of style combinations, that are all excellent options. Thank you for choosing 3 Day Blinds!
Reviewed Aug. 6, 2019
Updated on 08/09/2019: They finally came back to install the mess ups. Guess what? They messed it up again!!! Wohoooo! The blinds that were supposed to be corded came in the cordless version, so the installers had to take them back and I still don't all the blinds I paid for. Isn't that just awesome? If you're looking for the most incompetent group of people on this side of the hemisphere, look no further! With 3 Day Blinds, your blinds come with 3 months of misery, free of charge! Order now!
Original review: If you're looking for a part-time job calling/emailing customer service, this is the place where you want to get your blinds from. They were quick to come over and take my money. Got 3 blinds. 2 came defective (1 wouldn't move at all), and 2 came in the wrong color. Total of 4 defects for 3 blinds. One of the defective ones they thought they could fix it, so they took it back. Re-scheduled an installation for 3-weeks later. Less than 48h before that called to say that they couldn't fix it and would have to make new ones. You had 3 weeks to figure that out, you morons! You're more likely to hear back sooner from the Pope via pigeon post than from the "case manager" that is supposed to help you. The level of incompetence is off the chaaaarts! $1500 for 3 blinds over a month ago and I still don't have 3 working blinds. If you love overpaying and don't value your time, 3 Day Blinds is just right for you!
We apologize for any delay in completing your project. We see that you were scheduled for installation yesterday, and your Case Manager will review all outstanding issues with your installer and reach out to you to discuss the next steps moving forward. We hope you know that 3 Day Blinds is dedicated to correcting the issues with your order to deliver products you can be proud of. We understand your frustration with the turnaround for the project being extended beyond what we had planned, and we are more than happy to discuss an outside the box resolution to make up for the delays even though we do not typically credit custom orders. Thank you again for your patience.
Reviewed Aug. 6, 2019
I saw an ad for 3 Day Blinds and I got a big roll up blind for my atrium door. Their rep who came out was very helpful and the installer showed up on time. He was very professional and he did a really good job. So far, my new window treatment keeps the sun out in the afternoon. I’d tell my friends that I was satisfied with my experience with 3 Day Blinds and I'd advise them that if they need the same product I have, I’d recommend it.
Thank you for your feedback Cheri!
Reviewed Aug. 5, 2019
I used 3 Day Blinds in the past and this time, I purchased faux wood products from them. The installation was done on my moving day and the installer was very patient. He worked around me and was very courteous. He was in and out and was always in communication. I knew when he was coming in, even up to the minute, as he called and told me how close he was based on what his phone's navigation was telling him. And my experience with him was awesome. All in all, my transaction with 3 Day Blinds was fast and simple. Plus, I love my new blinds. In fact, the day before, I called 3 Day Blinds and ordered more.
Thank you for sharing your experience Sandra! We are happy to be able to take one thing off of your moving day checklist. Thank you for choosing 3 Day Blinds!
Reviewed Aug. 4, 2019
I’d heard good things about 3 Day Blinds and their consultant was awesome. She explained what I understood and what I didn’t understand. I purchased wood blinds for a rental house, so I wanted a very low-cost option and she gave me exactly what I wanted. The installer was great as well. Fast service, good quality.
Thanks Cynthia! We are happy that your consultant was able to help you make an informed decision about your blinds! Thank you for sharing.
Reviewed Aug. 2, 2019
We needed our blinds quickly and through 3 Day Blinds, we can get them faster. The installation went fine except one that's making noise. I received an email saying that they were gonna be taken care of but it's been a couple of weeks since. Still, we like the cellular shade blinds we got from them.
Thank you for your feedback. I see we have already contacted you to resolve this issue, and will continue to follow your case until your project has been completed with no further issues. Thank you for your patience.
Reviewed Aug. 1, 2019
I had a coupon from 3 Day Blinds and used it to get the white shade one. I had a very good interaction with the designer who came over. The installation went perfectly and the windows look good.
Thank you for your feedback John!
Reviewed July 30, 2019
I like 3 Day Blinds' product, and I had an excellent experience with the designer. I ended up getting the vertical blinds in the family room and the other type in the kitchen. The installation took about 45 minutes and it was excellent. I’m gonna get three more windows done eventually.
Thank you for your feedback and continued support Joseph! It means the world to us to hear that you love the treatment.
Reviewed July 29, 2019
I had a rep come to my home and I picked my blinds in April 2019. On May 6 she asked if I could pay in full (Which I did - big mistake). They came out to install some of the blinds in June and have still not finished the job. I have called the rep, Kris, that they assigned as my case rep and he does not return phone calls or emails. I have emailed the main customer support with no phone call or email response back. This is ridiculous. I have spent over $10,000 and paid in full (yes stupid mistake) and still do not have all my blinds installed!! If someone could at least call me back I wouldn't have gone and gave them this terrible rating - and called them weeks ago and told them so. Still nothing!!
Would not recommend them to anyone!!! I live in Colorado - so I'm sure I've given 3 Day Blinds enough info on this. Maybe a supervisor will figure it out and do the right thing and call me!!! I still need a few extra blinds I would like to get in my home and I will not be going through this company!!! Terrible customer service!! The one good thing - the installer was a hard working - good guy! The company customer service sucks!!
Thank you for taking may call today and providing further feedback on your experience. I am happy your appointment has been scheduled, and we will follow up with you after to make sure all of your concerns have been addressed. Your patience is tremendously appreciated!
Reviewed July 29, 2019
was excellent and we like the style of the shade that we got. The installation and quality of the product were great as well. We were very satisfied with our experience and we’d tell others to go with 3 Day Blinds.
Thank you for your feedback and continued support Elizabeth! It means the world to us to hear that you love the treatment.
Reviewed July 28, 2019
We got the Honeycomb on two skylights from 3 Day Blinds. The consultant who came out was perfect and the installer was great. His name was Mike and he was here twice. He was friendly, professional and thorough. He also cleaned up his mess. So far, the blinds seem pretty good. It's hot here and they’re helping with the heat. All in all, everything went well and our transaction with 3 Day Blinds was fast and efficient. I would refer them out.
Thank you for sharing your experience Alisha! ! It means the world to us to hear that you love the treatment.
Reviewed July 27, 2019
Everything was peachy keen with 3 Day Blinds. I learned about them from recommendations of friends and family members, and I decided to buy from them. I got roller shades with the color of cocoa and their rep who came out was exceptional. She knew the product and could explain everything to me because I told her I was a newbie. She was also a very strong team player and she even apologized about the blind being out of stock. But I told her not to worry about things she couldn’t control. In the grand scheme of things, I certainly had other things to worry about.
Outside that delay, my experience with them was wonderful. During installation, the installer brought his son with him to help, and he was superb. He performed exactly like the woman who talked to me about it said. She said it would take just a few minutes, that they'd clean up after themselves, and I wouldn’t have to worry about anything, and that was exactly what they did. They put everything in in about 5 to 10 minutes. They were a team and they worked as a team. Also, I was not disappointed with the product. In fact, I was and am still very pleased with the quality, ease of use, and everything about it.
Thank you for your feedback and support Joe! It means the world to us to hear that you love the treatment. We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.
Reviewed July 26, 2019
My wife ordered 6 honeycomb cordless shades and they are functioning fine BUT I had a fit when I saw the "package and handling" and "installation" fees. For 6 shades $1747 we were charged $372 for "package and handling." We were also charged $235 for the installation which took him (and I'm not exaggerating) 35 minutes. Just recently I ordered 3 cordless honeycomb shades from Blinds To Go and shipping was $31 and I installed them myself (4 screws for each shade). 3 Day Blinds took advantage of my wife and lost us as customers.
We appreciate your feedback, and apologize for any misunderstanding regarding charges for installation and packaging and handling. At 3 Day Blinds we offer many options for turnaround on orders so that we can offer products that can be made and installed within 3 days and still offer more cost effective options. When orders are placed with expedited processing and shipping time, there are additional fees for these services, but we review the available options prior to finalizing new orders. If you have any questions regarding the billing for your order, please call our Customer Care team at (800)800-3329. Thank you for shopping with 3 Day Blinds!
Reviewed July 26, 2019
No satisfaction guarantee...be forewarned. Hired 3 Day Blinds to match previously installed blinds by them 4 years ago (under a different homeowner). Their consultant came to my house to see the blinds and match them. Although she matched the material, she failed to tell me that the lower and upper trim was no longer in production. Now I have a blind that doesn’t match any of the other blinds in the room. They recommend I put that blind in another room. The ONLY reason I hired them was to match the rest of the blinds. At about $500 per blind (standard size double casement window) I could have just as easily mismatched the blinds with a cheaper company and saved a lot of money. Now after a month of bouncing around their overstaffed company, I still have yet to receive any direction on how to get the product returned and refunded. I’ll never do business with them again. Save your money and go elsewhere.
Thank you for your feedback. We continually change our products for the better over the years which can make matching older shades more difficult in some situations. We apologize for any inconvenience, but we are glad that we were able to find a suitable resolution to address your concerns. Thank you for giving us an opportunity to makes things right and for shopping with 3 Day Blinds!
Reviewed July 18, 2019
When the installer came to install my blind it was cut wrong in the factory so they took it back to fix it. That was two weeks ago and I still have no blind. The customer service people are completely unresponsive. Of course they have already charged me over $1,600 for this blind and no service. Don't use these people, they are horrible. **
We apologize for the delay in completing your project, and thank you for your feedback. I see we have already resolved this issue, and we thank you for your patience in this matter, and for providing us with information that will help us to improve our customer service.
Reviewed July 18, 2019
Bought two cellular roller blinds from 3 Day Blinds for our sliding glass door with a western exposure in our new house. I needed blinds in a hurry as our new house in Florida did not have blinds on some of the windows and it was hot! Chose 3 Day Blinds even though they were more expensive because of their promise to have them installed quickly. Boy how things change after you pay for the blinds. The promises start to fade away. Only after I threatened to cancel my order within the 3 day cancellation period, did I get any service.
Unfortunately one of the blinds was rolled too close to the clamp and rubbed each time it was rolled up or down and eventually started to fray. They replaced the roller shade but their product clamps have changed and when it was installed it didn't fit right next to the other shade and left a large gap where sunlight came through and it hit the right baseboard so it doesn't lay right when it is down. Called Chandry ** with the warranty department while the installer was here to figure out a solution. She didn't answer her phone and has not called me back after more than a week. Their products are low quality, over priced and they do not stand behind their blinds.
Hey Richard, we would love the opportunity to resolve this issue in regards to your blinds. Would you be willing to provide us your invoice number, phone number, or address associated with your account so we can look into this? Once we have your information we will have our customer care team reach out to you immediately to assist in resolving your issue. Thank you for allowing us to help remedy this situation and we look forward to hearing from you soon.
Reviewed July 17, 2019
Not satisfied. I feel cheated as I made a purchase of $3k. Not satisfied. We had blind stick so long - bigger than the length of our window and have been calling person in charge. No pick up of phone, no email response. We have gaps in blinds. Valance was showed in better in a picture but stuff that is put up is substandard. Totally ridiculous if no one is held accountable and able to answer.
Reviewed July 15, 2019
I have tried contacting customer service at 3 Day Blinds about the problem I’ve had with my $8,000 purchase of blinds, but I have not heard back from anybody. On June 1st I ordered 11 roller shades, 6 of which were motorized, and 3 plantation blinds. I was told the shades would come in and be installed within the week. The shades were not installed until June 22nd. The motors for my blinds have not been working since the day they were installed, and they are still not working. The day they were installed, and they are still not working. The company sent an installer out to fix the motors on June 29th, but as soon as he left, they were not working again.
Experience. The sales representative originally came out on June 1st and I was told the shades would be installed in less than one week. They did not get installed until three weeks later, and since the day they were installed, the motors on all windows were defective. I had a service rep come out and try to fix the motors on June 29th, and they worked for the short period of time he was there, but shortly thereafter they stopped working again. I have called the company and left messages, as well as emailing customer service, and I also completed a survey that was sent to me, expressing my dissatisfaction. I have yet to hear back from anybody and it's July 15th.
Reviewed July 12, 2019
Jim ** - Case Management Specialist and Justin ** - Sales. You sold my wife blinds. You took measurements and set up the order. We had a few questions of Justin while we waited but Justin was done with this sale and never responded. To date, after getting paid, Justin has been a ghost. Order was wrong and also missing parts. After repeated efforts to find out why parts weren't delivered. After countless waits on phones and getting the runaround. Instead of enjoying her blinds after the long delivery wait my wife has had nothing but stress and aggravation. As sad as it is to say, 3 Day Blinds is lying. Now in the mix is a Jim ** who has done nothing to resolve the issues and only adds more frustration for my wife. Conclusion? If you want customer service from a reputable company with salespeople who don't disappear, go anywhere EXCEPT 3 Day Blinds.
Customer
Reviewed July 11, 2019
I informed my consultant, Debbie, that I was going to have surgery and wanted my blinds in prior to my surgery date. I was informed that it would be done, as long as it was paid for... Of course, Three Day Blinds called for payment and was on top of things. Then it changed, etc. Stress came in. I spent over $1,200 at the end it May, it is now July 11th and I still am having issues with my blinds. I was told that my piece had come in. I told the rude customer service person that called, not to send anyone to my home if they did not have the correct piece because I have had three prior visits, all with the incorrect valances/returns. This would be the fourth visit. She said that she did not want to send anyone into a "hostile environment." REALLY??
I wish I would have read these reviews before I spent my money dealing with Three Day Blinds. I will not use them to order draperies for the remainder of my home or for anything else. I wish that I could get my old blinds and a refund. The company does not take responsibility for their mishaps and customer service, that is non-existent.
Reviewed July 5, 2019
Three years ago we bought six Hunter Douglas Duettes, including motorized Vertiglides for the sliding glass door. 3 Day Blinds was helpful and courteous to get the sale. After the sale, the whole attitude changed. Within weeks, the motor broke. Two weeks to get serviceman out. Two weeks to get replacement motor. Two months later, most hanging hooks pulled out of shade fabric. Two weeks for service call. Another two weeks for curtain replacement with thicker fabric properly designed for motorized system.
One month ago, drive line broke. After runaround and being ignored, we decided to abandon use of the expensive motor drive and simply open and close by hand. It wasn't worth the hassle and poor communication to get a repair under warranty. Also, the technician they scheduled to come out to look at problem informed us he "knows nothing about Hunter Douglas products". Perhaps 3 Day Blinds strategy is to inconvenience clients into submission. Though we are extremely careful with our window coverings, a cord broke on a five foot by seven foot top-down, bottom-up Duette. Same hassle and runaround. 3 Day Blinds is set up for sales - NOT SERVICE. I would never use them again.
Reviewed June 21, 2019
3 Day Blinds charge a premium, insist on a huge up front deposit-which I refused. The salesperson specified a PVC material in a full west sun exposure window. I was overseas deployed and the blinds became burned as PVC material will. When I inquired about a repair or replacement of some type they said they wouldn't cover it. Their choices for materials and no warning this may happen. I paid over 6K for my blinds and they got the money and ran. Incompetent quick sales operation.
Reviewed June 19, 2019
I had a consultant come out and measure my living room and kitchen for drapes. Don’t know what type fabric they are. Anyway my bill was $6000. When it came time to install the guy came out with drapes in hand and no rod. Made me sign a paper which I did. Said he would be back then he went on vacation. I later called California their office and was told rod was shipped to installer but he has to work and he would not stay home to sign for rod. This went on for two weeks. Another installer came with rod today and drapes are missing hooks he stated we must of had. He went into bedroom where drapes where are stored and looked under the bed for hooks. What a mess. I asked for money off. They told me they would give me only shipping and handling. About 250 dollars. Be careful with this company. I am still negotiating.
Reviewed June 12, 2019
Horrible experience and will definitely spread the word how terrible their customer service is. I set up a consultation visit for 12 NN and I was informed AFTER I’ve set up the appointment that they will arrive between between 12-1 PM and will need 2 hours to discuss 2 small windows for blackout shades. 2 hours!!! I informed them that I only have 1 hour and 20 minutes because I have an appointment, but suggested I should just reschedule due to not enough time after asking me how much is my budget. After expressing my disappointment over the phone, they said “let me turn this around” but never got a call back and no one ever showed up. Unprofessional! Worst customer service!
Reviewed June 1, 2019
I purchased 3 blinds. 2 came with the wrong cord, and my large sliding door shade for $627 was the wrong product. I called California because my sales girl did not return my calls. I spoke with a JODIE **, “lead” there, whatever that means. When I told her I did not want to reorder the incorrect product that came and to just credit my account, that is when I was told she couldn’t and I signed a contract, which by the way I never received. I said the contract would be null and void since YOU sent the wrong product as well as the other two shades, have the wrong pull cords and were taken back. So 2 of my shades are inoperable since there are no cords and the installer took the cords back and the wrongly sent shade product. I have now put in a dispute with American Express for the cost of these shades. Horrible people! They are crooks and there surely is fraud going on here. They are rude and there is absolute NO customer service here. STAY AWAY!!!
Reviewed May 29, 2019
We had an appointment with our sales rep on 5/10/19. On that day we contracted with 3 Day Blinds and paid the entire amount for 4 windows, which was immediately taken out of our checking account. On Monday 5/13/19 the re-measure representative came out to confirm the measurement with an install date scheduled for 5/17/19. Two days later a representative called and asked if we could change the appointment to 5/18/19, which we agreed to. On 5/18/19 the installer came out. Much to our dismay, the header for the blind was bigger than our hard sided cornice, due to being inaccurately measured (twice apparently).
It is now 5/29/19 and I continue to wait for the correct header so that our cornice can be re-attached. I should add that the blinds cost more than the windows they covered. In addition, one of the blinds already fell out. I was easily able to put it back, but still.... Also of note, I wanted a couple of extra blinds so that if one did break, I could easily replace it. Bottom line for that is that I was told that extra blinds only come in multiples of six and that cost me over $100.00 as I had to get 12 blinds or nothing at all. I am not pleased.
Reviewed May 14, 2019
ISSUES: Since I am on a limited income as an elderly woman, I am concerned about costs regarding renovations. I wanted 3 WHITE ROLLER SHADES AND NO VALANCES. Eric ** ordered the wrong color for one roller shade. I was pressured into buying valances to cover a gap along the top (there is no gap allowing light in and after seeing the installation, I wanted them removed). The cost of valances was not accurately conveyed based on a verbal quote of $10.00 to $20.00 by Eric **; actual cost $110.00. The shipping cost was not discussed and disclosed. The only copy of my transaction at the time of purchase is titled as a "Hold Order" which 3 Day Blinds is representing as a contract. I did NOT receive a copy of any signed agreement at the time of purchase.
Four days later, 2 people; Nicole ** and Tina **, from 3-Day arrived and priced the white shade at $282.69. Since I was already charged $599.15 for the NASTY TAUPE SHADE, the total amount for the one shade is now $881.84. Nicole said the taupe shade would be removed from my unit and I nixed that idea.
I plan on cutting it to pieces. If I were to purchase a white shade from another company, the amount would be even greater and 3 Day knows that. I will never use them again, nor recommend 3 Day Blinds; and they could not care less.
DETAILS: I wanted all WHITE ROLLER SHADES and NO VALANCES. I was told by Eric **, that valances should be included since there would be a gap along the top that would allow light to pass through. Since I was also concerned about the additional cost, Eric stated that the cost for the valances was minimal;between $10.00 and $20.00 per valance. I grudgingly agreed to three white valances and the order was placed along with three white roller shades;
one being room-darkening.
When the first valance was installed in the kitchen window, it was not flush with the wall and angled inward. It looked very sloppy and it was not white, it was ivory; as were the other two. The last roller shade WAS NOT WHITE, but was a very nasty taupe, which did not even go with anything in my room. I told the installer as soon he started to install the shade that is was the WRONG COLOR. The installer said he would take care of it and inform the company. I did not need to do anything. I was already steaming mad from the first window in the kitchen and decided to call anyway. The installer did nothing to support me.
Reviewed May 9, 2019
Was told it would be 2 weeks to get my roller shades for the patio door and it is now 3 weeks and was told maybe next week. Speaking with customer service via email...they were rude rude rude. They do not care. I Will review again IF and WHEN I ever get my product.
Reviewed May 4, 2019
We have a honeycomb shade that doesn't work. Not even 2 years old. The cord snapped and we have to pay $85 for someone to come get it, or $20 to send it in to be repaired. The blinds are broken. Look ridiculous. So disappointed after spending $4,000 on window treatments. Never again!!!
Reviewed March 29, 2019
I cancelled my order within 3 days as my right, and while they did credit me for the initial down payment within several days, they went ahead and charged me the balance remaining. Why?? No good reason other than a "glitch". This is fraud. The order was cancelled. Why then charge me again. I paid interest on that charge and they would not reimburse me for that. You can not reach a live person EVER and the turn around time is never same day. They tell me I will get my money in 7-10 business days so I am out of pocket for an additional 2 weeks. Steer clear of this company!!
Reviewed March 7, 2019
We had a appointment, a young lady came, we picked the style for 7 windows. I measured all the windows, but the young lady insisted on doing it herself. The blinds came more than 3 days later, they were all too too small, leaving enough of a gap that you could see inside the house, my measurements were correct. After a week, they sent another person to inspect the blinds and he concurred the the blinds were indeed too small! They reordered the right size, after 3 months, they were replaced. While the blinds are what we asked for eventually, I would not recommend these people.
Reviewed March 6, 2019
Do not buy anything from this company. The sales person screwed up the order, wrong material for valance and I was told "tough **" you signed the contract. One of the shades is uneven and they don't care. The salesperson Sara is a total liar. This is overpriced and the product is inferior.
Reviewed March 5, 2019
Salesperson was obviously rushing through the appointment and trying to get me to buy something quickly. The measurements were not accurate because I watched him miss the granite backsplash that intrudes into the window at the bottom which would make it impossible to put a shade all the way down. He had no sense of style and was simply telling me what other people buy. It was a waste of 2 hours and I won't be buying from 3 Day Blinds.
Reviewed March 2, 2019
I met with a representative from 3 Day Blinds (Colorado Springs) and selected blinds for my French Doors. I was able to see a sample of the material, but as for the blinds themselves I was only shown a computer drawing. The blinds arrived two weeks later. The first blind was installed - it was HORRIBLE! There was a flimsy velcro attachment covering the side view of the window mechanism. The blinds themselves were crooked (this was NOT an installation problem). The drawstring to raise/lower the blinds repeatedly was caught in the blinds themselves.
When the blinds were raised all the way they bulged out. NONE OF THIS WAS SHOWN IN THE COMPUTER ILLUSTRATION USED TO SELL ME THE BLINDS. I immediately notified the company (call/email/pictures). They said their team would review my "case". They are now refusing to give me a refund. I will only receive credit to purchase new blinds. I have notified my credit card company, and they are disputing the charges. HORRIBLE CUSTOMER SERVICE!!!

