Xbox Reviews

I purchased an xbox360 in Late November. problems started about 3 months later. Now 8 months later,red lights are flashing and the unit does not work. Looked at the internet and to my surprize there were thousands of complaints about the same thing. Called customer assistance. They said I could fix it for $129.00 with a 90 day warranty. I asked for a supervisor because I wanted microsoft to pay the repair costs. He basically said I was out of warranty and it was up to me cover the cost of the repair.

My xbox 360 after 4 months of use started to freeze and became unplayable. I called Microsoft and they took me through some trouble shooting steps. It was determined that my xbox was defective at which they were quick to point out that I was out of warrenty. The supervisor told me that they would repair it for $129 but they would not replace it.

I bought a xbox360 unit in january. It overheated in March. I tried retuning it to Wal-Mart but none to exchange in stock so I had to send the unit in for repair. The unit I received back was a new unit and now 2 months after receiving it it has crashed also.and there is very litte as a consumer i can do about the problem. I have way too much money tied up in the system and accesories to sell out but I am now just waiting for the nintendo and sony to come out to take my mind off of the sorry products from microsoft..

I bought a Xbox 360 and I played it for 2 months and now it says it is overheating so now i have a xbox 360 that doesn't work.

i have a version 1.0 360 and from the day i got it home about 58 hours into game play it start to eat up my games no sound not one indication that my stuff is toast and this has happened 6 times. When I complained to microsoft they basically said you're out of luck, so buy another one.

XBOX 360 stopped working a few months after i bought it and now they want to charge me 129.00 to fix.

Heres the thing: I bought the xbox 360 on nov 22 (the launch date). I had no problems with console for the first 3 months. Then ever so often the system would freeze up and I would have to reset the console. So I decided I did not have to send it in to be serviced because this only happened maybe 6 times. Well last month My connection to xbox live was not working, so I called tect support and we figured out that the problem was the USB port that my $100 wireless network adapter plugs into does not work. The rep. told me that there was faulty wiring to the net card in the internals of the machine. She told me that there were many cases of this problem. When I asked what I can do to get it fixed she told me that I would have to pay $130 , because my 6 month warrenty was up. Now the system won't even turn because of a software problem.

So I finally decided to go ahead a purchase an XBOX 360. I own every game system on the market, heck, I still have my pong game from when I was a kid, with 4 kids, they come in handy. My 360 purchase was in late January 06. Then in March I had to ship my first console back, due to some unknown problem. Three days later they send me a new system (or a refurbished one). Here I am now in July having to already send back the 2nd system, for again, an unknown software problem...at least that is what the tech guy said... Not only do I have to send back the $400.00 system, but now they are telling me I have to pay $120.00 for them to fix it. I HAVE TO PAY TO FIX THIER PROBLEM???

I have been a loyal xbox fan from day 1.I purchased the original xbox console on day one and it hasn't caused me any problem evers.So after saving my college money for 3 months, I bought Microsoft's Xbox 360 on Nov 25 2005, 3 days after its launch date. I spent more money on games for the console.It worked well for almost 8 months.I had taken great care of it and had used it every once in a while because I work all the time. After barely playing the console for 2 months waiting for my favorite title to be released, the red rings of death appeared.

Bought Xbox 360 with extended warranty for my grandkids 2-06. It broke 7/5/06 after less than 12 times of use. Called extended warranty the person said put everything back in the box and send it to them for repair or money back. I sent back xbox, but included the external hard drive since it came with the xbox, per person I talked to. BestBuy did not even try to fix the xbox, they refunded me $318.00. I called them and said they need to refund me for the external hard drive I sent them but they said I did not buy a seperate policy on the hard drive. I said fine, send it back as it just snaps into the xbox. Amy said she would try to get the warehouse to send it back but Carolyn, the supervisor said they cannot send anything back, even though her person told me to include everything in box when I sent it back.

I bought an XBOX 360 towards the end of December of 2005 - approx. 12/24/2005. The product began to malfunction almost immediatley. I though maybe it was the game that was the problem, but the 'box' would freeze up regardless of the game I played. I was preparing to move into my new condominium, so I didn't take care of the issue right away. I finally reported the problem May 5, 2006, being that I hadn't taken my Xbox 360 out of the box I had it stored in. Xbox support offered to repair my box if I sent it in, so, I did. About a few days later I called in, and a Microsoft support rep. informed me that I was being sent a brand new. A few days after that I receive a note from UPS telling me they attempted to deliver my package and the next time and day they would attempt again. I then called UPS and asked for that package to be delivered to a UPS store so I could pick it up the next day.

I placed a Pre-order for an XBOX 360 in May of 2005, in the amount of $50. It is over a year now and I have not received the product. The receipt say's No refund. Unopend items can be exchanged for an item of equal or less value. I have called numerous times to see if they have the XBOX and they do not. When I ask the sales person why he doesn't have the product, he says, I don't know. I could go anywhere and get a 360 now, but they have fifty of my hard-earned dollars. You could say Well, why don't you just exchange it for a game and go buy your xbox somewhere else? I would do that if they had more than 5 poor games to choose from. (I would be insane to ask them to order a game for me.) I just want my XBOX 360 or my $50. That's all. If I would have known this from the beginning I would have invested that $50 and actually had a return on it. As I'm sure they have done.

I purchased an xbox 360 during xmas. I bought the expensive pack with the hard drive and the wireless controller and 1 game. The cost of the purchase was over $700. I have had the system and still only 1 game(though I have rented a few) for 6 months and have been having problems with it. I really do not play that much as I have a family and a full time job. So I call their help line 1 800 4my xbox. and deal with 3 different people. As it turns out in the end the hard drive that I had to pay extra money for in the first place is bad and they do not cover any issue with it. As for the console their may be an issue also which will cost me a minimum of $159 for repairs plus my shipping a 10 pound paper weight. So for me to fix the console and buy a new hard drive this system has cost me $1000. As for their warranty, they only cover a 90 day period on the console itself and if the hard drive is what broke the console then it is my bad luck.

Purchased XBOX 360 for Christmas game system dead due to overheating. Have had no sucess with customer service.

I have been playing the Xbox 360 game OBLIVION for 17 hours, but after a certain point in the game, i am now unable to play any of the save games (oblivion only) on my xbox. . . Creating me wasting alot of hours for a fun game, but now ruined. The game was alot of fun but after 17 hours of training my character, it really sucked that i could not play again.

All I got from microsoft is a big i dont know concerning microsotf passports and xbox live and account information. no answers and no phone numbers or contacts to solve my problem.

I bought a computer and paid on monthly installments and they promised to send me a game XBox once the computer was paid in full which has been paid since December 2005, to this date I still have not received such game and I call every week and they tell me that the matter will be resolved in a week or so. I can only speak to customer service since they do not even have a number for management.

I had purchased an XBOX 360 along with a game at Target. Two days later the XBOX started to freeze up, so instead of dealing with the hassel of getting it fixed I decided to take it back along with the game. I know that returnung games that have been opened is not allowed but the game system had scratced the game and I was however returning the XBOX. The customer service people told me that they could not return the game but could exchange it for another one. How much scence does that make when I'm returning the XBOX system.