Xbox Reviews

I'm an Xbox owner who have had the problem of the system crashing with the 3 red lights. I was told by a supervisor that it would cost me $140 to fix or be replaced.

One year after purchasing an XBox360, the "red rings of death" problem started occuring after using the equipment for a period of time.

Ordered through the Microsoft eCompany store and received the unit via UPS. The machine was faulty right out of the box as the first thing I saw on my screen was the error code for a hard drive malfunction. What a way to start! I called the support number and they told me to mail in the hard drive (on my dime). Before I even got the hard drive back, I get the three flashing red lights of doom. Called the support line again and they told me to wait for a shipping box in 3-5 business days and send in the whole machine.

Microsoft has admittedly made a faulty product known as the xbox 360 and has only taken a baby step to make up for it. They are going to lose my business and my faith in their products.

Our new XBox 360 that we've had about 3 months won't work. It flashes 3 red lights on the front. My son never kept the receipt so I think we are stuck. I think a recall is in order.

I'm on my 2nd 360 console, it just broke! I paid $400 for this thing and it constantly crashes and locks up... the first time this happened MS wanted 200 dollars to repair it. I lucked out and got it exchanged at my local K-Mart (great company!). This time, I'm going to have to send to the factory for repairs. My problem is, I've had two of these $400 game consoles, and both have been faulty!!! Why are they allowed to sell these products if they will not work? Something needs to be done about this problem, and MS should not be allowed to make money on repair fees for products that they have sold that were faulty to start with.

I bought a xbox 360 for the holidays, here I am one month and 3 days out and it's worthless.

Contacted Customer service 800-469-9269. Just bought an XBOX 360 system for Christmas 2006, upon setup the Hard Drive failed. Contacting Customer service on December 26 and 27, 2006 said that they would send out a prepaid box to send it in for repair or a new refurbished one. I waited until January 15, 2007. No box. I called them back and now they said they canceled my reference number for replacement and that it was policy for me to pay to send it in for repair or replacement. They will not send out a prepaid box.

System was purchased as a complete unit including a hard drive that was NOT in the packaging, 1 mont, numerous phone calls and empty promises later, no hard drive. Microsoft has NO mechanism for customer service that produces any results.

My xbox 360 has broken 5 times now and is broken at the minute. Had 6 weeks from new then was replaced with a refurbished one. Offered rubbish compensation i.e free kameo game and memory unit also offered Viva Pinata which never received!!

My Xbox 360 failed. After only having it for 98 days, it gets the three red lights. That would be enough to bug me but no...after 3 weeks I received an older refurbished xbox 360. It didn't work!

The console unit scratched both game discs that were played in the unit. The unit will suddenly stop and give a disc read error. The game console was literally a day old! I called the tech support line and was told that there is nothing wrong with the console, that this is the nature of the unit!

I bought an Xbox 360 on 12/30/06 and after playing it just a few hours, the console went out and I had 3 blinking red lights. I will not buy another Xbox in the future. I also purchased a game for $64.91. Now I am stuck with a game that I can’t use and less than 12 hours after I purchased it. All of this has cost me a little under $500.00 not to mention my time.

The 360 XBOX that we purchased last year freezes up during use. When this happens the machine has to be rebooted only to freeze up again.

I received a Brand New Xbox 360 for christmas. I opened the package set up the system and only after 1 hour of game place the system showed a hardware failure. This is a brand new system never used and its faulty right out of the box.

Installed fall update for my xbox 360 console and immediately the console no longer worked. I was on the phone for 5 hours trying to convince Microsoft that it was their update that killed my machine and they would not take responsibility for the mistake. They told me I had to pay 140$ for repair which I refused to do because it was not my fault the machine broke.

Like so many others, I have an Xbox 360 that has failed after only several months of use. This began with a freeze here or there and slowly escalated to nearly constant freezing and finally red lights indicating some sort of internal problem with the system. No games will last more than 5 minutes, movies will not play, and even the dashboard freezes after not too long. Fortunately, Microsoft has extended the warranty on ALL 360's to 1 year from the date of purchase, so this one is being returned for repair.

Purchased Xbox 360 on July 3, 2006; it started malfunctioning on December 15, 2006 and ultimately died on December 22. It is the 3 red light - general hardware failure. Microsoft said they would send a return box that I can send my unit to their repair center to get my unit fixed. So much for my kids being able to play their 360 games on Christmas or anytime before the end of the year. What a great way to spend Christmas break, using the Xbox 360 games as paper weights. I hope Microsoft gets their act together and starts sending out replacement units that actually work.

I downloaded the Fifa World Cup demo for the Xbox 360 from Xbox Live. I started playing it and it froze up on me. I bought that game and it froze up constantly. I got frustrated and sold it. I bought NCAA Football 2007 for the 360 later on and that game kept freezing up too. I ended up selling both games which are both made by Electronic Arts. I contacted Microsoft and they had no solutions but rather blamed it on EA. I contacted EA and they blamed it on Microsoft. I got fed up and sold my Xbox 360. That's just ridiculous. I shouldn't have to deal with stuff like this.

Microsoft put out a bad product, xbox 360. They keep breaking down and Microsoft wants me to pay for repairs. My third one is broke. I wouldn't mind paying the $140 dollars if they would last, but they don't. Microsoft has sold a faulty product and should be made to take responsibility for it.

I purchased my xbox 360 roughly 2 1/2 months ago. After a month, it started freezing at random times. Also, I would have to start it, shut it down, and restart it several times before it would boot up and get the the logo screen. After hours of time on the phone trying to trouble shoot and half the time getting customer service reps that were very hard to understand, I had gotten everything done to send it in. I finally got it out for repair, and timed it so it would come back right before the holidays. Their repair centers shipping department then neglected to tag my package to require a signature.

Bought an Xbox 360 for Christmas. Played it 2 hours, then updated with the mandatory update. Now the console doesn’t work at all. Games and DVDs will play for around 1-minute, then the console locks. This is worthless!

I’ve had two Xbox 360’s with defects both times. Sent one in for repair but the one they sent back to me was much older than my console. Additionally, my downloaded content does not work properly with the refurbished console. Microsoft has been of no help on the phone. I feel like I have paid money for nothing.

I have had a total of five Xbox 360's fail and I am on number six.... tonight unit number six just failed! Please help me and get Microsoft on the ball! I’m frustrated and angry.

Microsoft XBox 360 Failure. This was the second unit, with first being shipped on warranty. Units last roughly four to six months before hardware failure.

My first XBOX 360 died after a week and it took two long frustrating months for Microsoft to replace it. The replacement died November 28th. It started acting up after I installed an update for Gears of War. It's almost been a month since my first phone call to have this unit replaced. I'm still waiting and I'm extremely frustrated and stressed that Microsoft is not helping its customers.

Had bought an Xbox 360 brand new in May of 2006. Xbox froze constantly after the last update and finally died 12/17/06. It cost $400.00 and only lasted 8 months.

Xbox 360 failed after just 6 months of light usage. At startup there are 3 red flashing red lights and device will not function. Microsoft wanted me to spend $140.00 to fix the product that never worked correctly to begin with. If they offered to fix it for free, then that would be fine. But to expect me to pay an additional $140.00 on top of the money I already spent to buy the product is absurd.

Bought my Xbox 360 in March of 06 and on 12-19-06 the 360 crashed with the 3 red lights. It will cost me $140.00 plus s/h to get it repaired. From what I read you don't get your 360 back. You get a refurbished one. One that probably has many more hours of use then yours!

I received an Xbox 360 as a gift but it soon malfunctioned (three flashing red lights). It was sent to McAllen, TX for repair. The replacement console sent back to me was ALSO defective and malfunctioned less than 36 hours after receipt! This is costing me grief and frustration that otherwise would not occur if Microsoft manufactured a decent product.

Three blinking red lights indicating hardware failure on Xbox 360. This is the 2nd time that this has happened in 1 year. Had to mail back console and pay the shipping cost. Was initially asked to pay $139.00 for repairs, but ultimately was given free repair cost. However, I still lost money due to shipping.

Bought an Xbox 360 in April, 2006 and played it a few hours a week. Stored it in a well ventilated location. As of December the Xbox does not have any output to the TV and shows 3 red lights on the front. Microsoft wants $138.00 dollars to fix the problem. The Xbox cost $400.00 dollars. The product comes with a 3-month warranty which is short for electronics.

I purchased an Xbox 360 and have had nothing but problems with it. The Xbox destroyed several $65.00 game discs and has never worked correctly since I purchased it less than a year ago. It is now inoperable and Microsoft has done nothing but give me the run around and tries to solve my problem through a 1-800 number you can never reach and when you do it's a stinking recording that takes you nowhere.

Microsoft Xbox 360 hardware failure after 6 months of casual use. Unknown error. Consol had to be sent in for repairs after warranty expired. Cost of $130.00 plus shipping.

The most recent xbox update (which we're forced to make) bricked my xbox to the point that games started freezing at random points. Now the xbox 360 doesn't even boot up and just shows the 3 flashing red lights. I had not had a single problem with the xbox until the update was done recently.

I have spent 4 days dealing with my busted 360. I purchased this on 8-26-06 and 104 days later the ring of death has invaded my 360. Microsoft said I would need to send it in but I would be required to pay $139.00. I stated repeatedly that I would not pay for a defective product. I finally spoke with a supervisor who told me to fax in my receipt showing the purchase date. She stated that they may extend my warranty or give a discount on the repair cost.

My Xbox 360 died (red ring of death) after 11 months.

I purchased my Xbox in April, 2006. In December the unit went out and I saw three blinking red lights. I researched the problem online only to find out this was a critical problem with the hardware and that it must be sent in for repairs. I contacted customer service only to find out they would not fix the problem unless I forked over $139.00 because the 90 day warranty had expired.

My Xbox 360 crashed. I was playing a game and the whole system froze. I tried to restart the game but it would not turn on and then I got the blinking red light. The customer care rep told me to send the my Xbox back and they would fix it, for $135.00! Everything was fine until I did the last update that Microsoft sent out, then the next thing I know I have a very expensive book stopper.

My Xbox 360 lasted for a year and then went down. What is really bad is all the money I spent for the games, etc. that I bought for my family for Christmas! I cannot use the $400.00 console, the $200 HD-DVD player, Microsoft Racing, and multiple $59.00 games. I called customer service and got absolutely no where with them.

I was playing my Xbox 360 when three red, blinking lights appeared on the console and it would not longer function. I called Microsoft and they said yes, they were having a problem and he told me to let it cool off for 10 minutes and try again. I did that. It did the same thing. I called again and a lady said no, they were NOT having any problems, but that I could send it in and have it repaired for $149.00, plus I would have to cover the shipping cost.

Purchased new xbox 360 on 8/31/06 with a build date of 2006/04/24. Two and a half months later it died with three red lights. Afer that I purchased extended warranty from Microsoft so I would still have coverage. Sent broken 360 in for repair, and received a unit built on October 25 2005!

Bought x-box 360 6 months ago. Doesn't work and service is giving me the big run around after they sent me a letter saying my warranty doesn't expire until feb 2007.

Microsoft released an update that bricked my Xbox 360. It was a mandatory update, and it caused a permanent, fatal hardware error in my unit. Now, they will not fix it free of charge, or even admit to the mistake. A search of the Official Xbox forums shows many people are having this problem. Microsoft claims it is a coincidence that all of these peoples systems, which were working fine just before the update, all of a sudden malfunctioned immediately following the update.

I did the December update. That night the xbox 360 started to freeze up. Now it will randomly work or freeze or get the 3 red lights

Since the NON updates on XBOX live, I've experienced a couple lockups with my very well-ventilated system. It was never a problem till then. First time, a minor freeze on a DVD, seemingly fixed when rebooted... but worst of all, KING KONG the game locked up on me.

My XBOX 360 is freezing after 5 - 10 minutes of game playing. It started happening after a Fall update. The update was from Microsoft, makers of the XBOX 360.

For the microsoft xbox 360 product they required an online update to be applied 11/30/06. After the update, unit was rendered useless.

I bought an Xbox 360 in December of 2005. The unit was manufactured on October 25, 2005. The 360 was working fine at first, until it started stuttering, freezing up, and giving me problems.

Bought a Xbox 360 just before summer. Played it with zero problems.

XBOX 360 console stopped working after microsoft issued an update via XBOX live.

Faulty Xbox, only had it 6 months before '3 Red Lights of Death'

My Xbox, just like many others, began freezing the day I bought it. It has become progressively worse until a few days ago, and now I can't even turn it on. I purchased it on August 22nd, so I'm just outside of the 90 day warranty. Microsoft wants $140 to fix it, plus shipping.

My Xbox 360 is experiencing the same problems hundreds of other users have reported. It freezes up within 10 minutes of powering on. Microsoft expects me to pay $140 + shipping to fix what appears to be a common defect that is a result of a faulty product. I am outside of the 90 day warranty, but the console is only 7 months old. Based on my reading of message boards and my own anecdotal evidence, I believe this is a very widespread issue and worthy of a class action lawsuit. I know Microsoft extended the warranty of some of the first consoles produced, and I believe they have yet to correct the problem. They should be offering the same option to current buyers of the console.

About an hour after receiving an update on 12-9-06, XBox 360 began freezing after one minute into game and main menu. Called 1-800-4MYXBOX for support. They said my complaint did not fall into category of the faulty update.

I purchased a xbox 360 and six months later it does not work anymore.

I was sold a faulty product. I have limited amount of time to play my Xbox 360 and when I do I exspect it to work. Well on my birthday I had some time to spend playing my 360 and it does not work. I call Microsoft and they tell me it is out of warrenty, and it will cost me $140 to get it repaired.

My Xbox 360 just broke (the os loads fine with no red lights, but it won't read any discs and just makes a 5sec buzzing noise after I insert a disc). I've only played 2 games on the unit and I just got it around the end of September.

Purchased an xbox 360 in March of 06 (it was manufactured on January 27th of 06). I am a working professional and have only used it moderately over the past 7 months.

New XBox 360 stopped working Microsist is aware of the problem but will not fix it unless I give them $140.00 for a known MFG problem. I am out $399.00 plus 8 games @ $60.00 each

I purchased an Xbox 360. I had it for six months before it started freezing then eventually three red light lit up on the console and now it does nothing at all. I did not buy the warranty, I guess i figured if I spend $400 on something, it should work.

After 6 months of casual use, switching on the console after 4 days without using it, I got the three red lights indicating that it was dead. The console was stored in very good conditions and didn't have external heat problem. I don't see any reason for that.

My Xbox 360 console suffered from random freezes and now suffers from the dreaded 3 lights of death. I paid $399 + tax for this thing in April, and now they want me to pay $139.90 to have it repaired. So I either have to pay over 30% of my initial investment to have it fixed or I'm stuck with a $400+ paper weight, not to mention the extra controllers, games and accessories I've purchased.

I purchased an Xbox 360 on June 4, 2006. On December 1, 2006, the system crashed. I have had the system for less than 6 months and the console will no longer boot up. I contracted Microsolf support via their help line (1-800-4my-xbox) to see what I could do with it. I spoke with a rep named Adrian. To make the conversation shorter, he said that my system had crashed due to a hardware failure. He also stated that since my system was out of warranty, I would have to pay to ship the sytem to the repair center, pay for the repair, and pay for the return shipment to my house. (a total of close to $200 will be the entire cost to repair the sytem)

My 10-year-old son saved his money and purchased an Xbox 360 in January 2006. He started having trouble with it reading games and freezing within the first few weeks. In May, Microsoft replaced the system. Soon after the replacement, the game continued to show signs of defects: freezing, overheating, and not reading the games. My son got discouraged and put it aside for a while. Several months later we purchased a new game for him and he began to play. Almost immediately the same problems continued- the system will not read the games and it overheats and/or freezes up. We called Microsoft and was told to purchase a intercooler fan for the system and try it in a different room in the house, which we did that night. The problem continued and two days later we called microsoft again. They said to immediately remove the cooler as they do not recommend using it. They also said they would not replace it and that we would have to pay 50% of repairs!

After playing the xbox 360 for only 2 months the thing crashed. I talked with microsoft but because I bought it and saved it for christmas for my kids it was out of warrenty and they were gonna charge me 129.00 and then they couldn't guarantee that it would continue to work. After that I bought a new xbox 360 got a warranty that went bad in the first 30 days so we brought that back to best buy they replaced it, and the replacement went bad 3 months later. I am though with the xbox 360.

I purchased an Xbox360 console that was manufactured on 12-05-05. The system worked flawlessly until I downloaded the Fall Update in November 06. At that time, my console began experiencing lock ups after 5-10 minutes of gameplay. The downward spiral continued until the machine would no longer boot at all, and would merely flash the 3 ring of doom indicating a general hardware fault.

MY 360 was working great until 12/02/06. After being updated it immediately stopped working. I called support and they wanted to charge me $140 + shipping to resolve. I called back and they offered me 25% off the repair bill.

I bought an xbox 360 over the summer. Exactly three months (the length of warranty) after I purchased it, all of my games started freezing, mainly started when playing Dead Rising, then my console started freezing on every game consistantly. roughly a couple weeks later the circle of doom appeared, the three blinking red lights appeared on the front of the system, i troubleshooted it which still didnt solve the problem, i called an agent who suggested that my only option was to ship it to them for repairs which costs.

I purchased an Xbox 360 on October 31,2006. The night i got it home and connected it to Xbox live, the unit died. I went back to the store and it fell within the seven day exchange policy. The second unit died three two 4 weeks later. After calling Microsoft for repair, they claimed the unit was out of warranty.

Purchased XBOX 360 console on October 1st. Played the console until November 15th when it broke. Couldn't even load a game it would freeze so much. I finally got the 3 red lights of death. I should have known better than to buy hardware from a software company. This console is ridiculous. Microsoft has the nerve to ask for $140 from me when it's their console that is defective. I will never buy another console of theirs again.

Had my Xbox 360 for just under a year and, after getting the fall update, I started getting random freezes on random games. Now I get the ring of death randomly and I cannot play for more than a minute or two before it freezes

Where do I begin? I originally purchased an xbox 360 when it launched (BIG MISTAKE). It worked fine for about 2 months and then began to freeze often. I called Microsoft about the issue and they told me that was normal and reboot (basically blew me off). About 3 months later it began freezing again and then the three red lights of death had arrived. I called Microsoft about it and they replied that I was out of warranty and I would have to pay 140 dollars to have it repaired. Luckily I had that freezing issue documented during the ridiculous 90 day period and they made an exception and reduced my cost by 75 percent and the repair wound up costing 32 bucks.

Bought a 360 at the end of March, started freezing this week and got three red rings and would not work again. Called microsoft and they wanted $140 to repair a console that is known to be defective.

My Xbox 360 failed 7 months after purchase. It was manufactured January 4th 2006, so it is not elligible for the extended warranty. I did not purchase a warranty, and now I will have to pay $140 to get it fixed.

My xbox360 which was manufactured 1-12-06 is completely disfunctional, as are a large percentage of them. It flashes three red lights and won't work at all. Im sure you've heard the story by now. Microsoft went back and issued extended warrenties on all machines manufactured before 01-01-06, claiming the problem had been traced back to those particular machines. However, that is OBVIOUSLY not the case. A very large portion of xboxs manufactured in 2006 are having the same crashing issues. I absolutely refuse to pay $140 to send it in to be repaired. All I want is for them to extend warrenties on all xboxs that are still experiencing these issues.

XBOX 360 either freezes with a checkboard pattern or gives me the three red lights of death. After reading various internet forums and blogs it appears that the system is rather poorly engineered and that this is a known problem that Microsoft does not want to acknowledge

I am writing to express my terrible disappointment with the Xbox 360. Ever since our purchase of Xbox 360 at the end of August, 2006, the product has been nothing more than a nuisance. We have had problem after problem and I can't believe that you will sell a piece of junk for the outrageous price of $399.99 plus another $130 for the Xbox live 3 month membership and the Xbox official wireless connector.

I bought an Xbox 360 in April of 2006. Suddenly, about two days ago it suddenly did not work anymore and three red rings lighted around the light fixture in the Xbox 360 signaling a general hardware failure. I had to call customer service, pay 140$ to Microsoft to repair the console that they had poorly made. I have read a good amount on this, many people are expriencing it and it is ridiculous.

I had an Xbox 360 that died with the red ring of death. My main compliant is that Microsoft would not stand behind their warranty.

Bought an XBOX 360 on May 15th, 2006. Unit constantly froze while playing Oblivion. Had the unit for 5 months before it stopped working completely(3 flashing red lights).

I purchased an Xbox 360 in May 2006 for $400 US, manufactured by the Microsoft Corporation, and the product purchased is defective. The problem date began November 17, 2006. I contacted a customer service representative. The customer service representative stated that because my 90 day warranty is over, that I would have to pay $140 US for a repair to the hardware. I decided to research online the commonality of this problem, only to discover that this problem is quit common. In December 2005, a lawsuit against the Microsoft Corporation was set into action, as a result the extended warranty was adjusted to 1 year for Xbox 360 systems manufactured before January 1, 2006. However, I believe that this warranty should have been extended to all Xbox 360 systems, including those manufactured after January 1, 2006, because of the alarming rate of hardware issues still occuring.

I purchased The new system Xbox 360 for over $500, Had it for a week and a half and it broke down. Now gamestop won't exchange it and I have to wait for Xbox to send me a special shipping box, then send it to them and then wait for them to return it back to me. How long does this take about a little over 15 days I was told.

I purchased my Xbox 360 on the launch day last November. The console worked well for about 2 weeks before it started freezing and not working properly. Since then, I have been sent 4 different Xbox consoles. My console has not been working for 3 of the 11 months that I've had this system. My latest situation happened when my hard drive was not sent back with my console repair. I also received another broken xbox. I have made a better business bureau case on this situation and I had someone respond immediately. But still I have been promised my console repair and my hard drive to be received, and as of today, same story. I keep getting promises from the different supervisors I speak to who don't seem to understand the previous persons' notes.

After about 6 months of use, my xbox360 failed with the 3 red lights. I had to send the system in for repair (purchased the 1 year warranty). I received a refurbished unit in return, as outlined in Microsofts warranty policy. The refurb failed out of the box. The button to synchronize wireless devices does not work. I want a new system now, not another refurb that is not tested properly and will likely fail. Part 2. Refurbished systems are not able to play xbox live arcade games that I purchased unless I am connected to xbox Live. M$ is not being proactive to resolve this issue for its customers. The issue is there by design, to prevent games from being pirated. I understand and accept that. But Microsoft knows that the xbox behaves this way, yet they do nothing to help a user get their games back. I have been trying to get my purchased games for over a month now...

In June 2006 I purchased my first xbox 360. My first unit never powered on at all and was exchanged for a replacement from the retailer. Approximately one week later, I purchased an additional xbox 360 for another family member. This xbox 360 functioned properly for approximately 2 weeks. At that point, it stopped recognizing disks when they were inserted in it. This unit too was replaced by the manufacturer. In August, the first replacement xbox 360 stopped reading disks. It was returned to the manufacturer and exchanged with a refurbished unit. This unit functioned properly for 4 days.

I was a little suspicious of my console for a while, it would freeze once in a while, but it didn't seem to be too serious. It's been doing that for months now. Then I ran into a bit more troubling of a problem tonight. I just rented Gears of War I was the first person to rent the game from that block buster. When I came home I got to play it for about an hour or so before it started freezing. Then to my surprise I was greeted by the site of 3 blinking red lights around the power button. I went and looked it up online and tried the fix microsoft suggested.

At about 2:00pm on November 10, 2006 I logged onto my Xbox360 console and began to play a game (Final Fantasy XI). I played until about 6:00pm. I than went to return to my game about 9:30pm. When trying to connect to XBox Live, I was given an error code. Upon contacting customer service I was told my account was PERMANENTLY BANNED and that they COULD NOT TELL ME WHY. I feel that if I breached the rules that I should be told what rules I breached or what I did wrong. I spoke with an intern that told me my problem and than I spoke to a supervisor named Marc who would not give me any other information.

My husband purchased an XBOX 360 on the day it was launched. Since purchasing the system he has had to have it repaired 3 times. The first time it kept freezing and they told him it was overheating and that the cooling system was broken. So he sent it to Microsoft for repair. They sent him back a refurbished machine that as soon as it was plugged in would not even turn on. So he returned that machine the next refurbished machine worked well for a while and then there was a problem with miscommunication between the memory card and wireless controller. So that machine was returned and repaired.

My son purchased an XBOX 360 in late June 2006. In October 2006 the machine would not work and had three flashing red lights around the on/off button. We have called Microsoft several times concerning the problem and they stated that it overheated. We were told that we could have them repair it for $179.00. We were past the 3 month warranty. After speaking to several customer service representatives we were told this is a common problem (the 3 red lights) and basically the older models (any system made prior to 1/1/06 ) was given a longer warranty of 2 years. My son's XBOX was made in May 06 and was not given the two year warranty even though Microsoft obviously knows that there is a problem with their system. This system is very costly and quite worthless to my son. I'd like to see someone take care of this problem. We have written letters of complaint to Microsoft but the only response that we receive in return is to contact customer service, yet again. There are many complaints on various websites about the 3 blinking lights. There is no reason for this system to have overheated except for faulty materials used in the system. We have asked repeatedly for an extended warranty or to have the system repaired at no additional cost to us but have not been successful. My son is very frustrated and it is upsetting to have a teenage save their money up for a worthless system and not even enjoy it.

Broken XBOX 360, had been messing up for months after I bought it and then it finally breaks. I called Microsoft and they tell me that since it was out of warranty they want me to pay $140 to fix it. But, it WAS under warranty when I was calling all the times before it broke permanately.

I'm just another story about a xbox 360. After 4 months of normal play time, my xbox 360 displayed the 3 red lights. My nephew also ownes one and his has 2 red lights every so often. His is probably 5 to 6 months old. After shipping my xbox 360 to be fixed, the front desk guy at ups said he had shipped 4 xbox 360s to be fixed in 2 weeks. Folks, I think we have a PROBLEM! The failure rate for the price is a little much. Please let me know if something is going to be done about this.

My Wife Purchased a Xbox 360 for me during the christmas holiday of 2005. In June, my console froze up. I contacted Microsoft customer service and they agreed to repair it as it was still under warrantee. They sent me a refurbished console. Now, in Nov of 2006, my second Xbox console has frozen up.

I purchased a 360 on November 22nd 05', I waited 14hrs. in a Chicago winter to buy one on launch day, and it was worth it up until now. Two week's ago my console completly died. I noticed some melting around the power socket. I called 1-800-4MY-XBOX to arrange repair of the 360. They sent me a shipping box etc. etc. Two weeks later i received a replacement console which was filthy dirty and had no power cords, which i was told to send for inspection.

Bought an X-BOX 360 in mid July this year and now it freezes everytime I start it. Not only is it just past the warranty period, but I need to pay out 140 dollars to get it fixed and another 60 for a 2 year warranty. I have read online of MANY problems that people are having and the money they are having to spend to fix them. I am not the only one.

I bought a $ 400.00 Xbox 360 and it failed after 4 . 5 months. Mo warranty after 3 months. I have been online and discovered that the failure rate for this device is very high and Microsoft has been deceiving the public about the actual failure statistics. I would never have bought one if I knew how extensive the problem was.

10/14 Sent in X-Box 360 for repair to the service center in Mcallen Tx. Complaint was three flashing red lights indicating a problem. Power unit was not sent in at this time. Recevied console back, three flashing red lights when unit powered on. Customer service instructed me to return power supply to service center. I returned power supply along with input power cord. I received a replacement power supply back minus the input power cord.

I purchased the XBOX 360 in Dec. 2005. Worked great until Oct 2006. Three red rings. Called several times to customer service, after being kept on hold for several minutes and transfered to various departments was told I'm sorry, our system is updating, you'll have to call back tomorrow. After basically getting the same response over the next two days, finally got someone who told me to mail it to McAllen TX. I sent it 2-day, at a cost of almost $40, it was worth it to me to get it back quickly. Finally receive it, plug it in, it works for about 2 minutes, now it says System Error E-71, and has 1 red flashing light. I've tried calling once again, already the same run-around.

It overheated and I have been told it has acquired the red ring of death. Once turned on, the lights blink and the console does not work. I went to a local game store and a sales rep. told me that this was a common problem. This xbox isn't a year old yet.

Shame on you Microsoft! The success of your business is dependent on your ability to establish and sustain superior quality products and services to consumers. Edelman, (the largest public relations firm) states that The great majority of XBOX 360 users are having a GREAT TIME and there are only a handful of disgruntle customer complaints.

I have had two seperate units already and they keep burning out it has these three red lights that go off. Its such a piece of junk!

I have owned the xbox 360 for about 4 months before it started to lock up/freeze at random. Then 2 weeks ago i get the 3 red lights of doom and it stopped working. I called Microsoft told them what happened and how it seems like a common thing for the xbox 360s to just lock up. They said it will cost $129 to fix up the faulty xbox 360.

I purchased an Xbox 360 in april of 2006 and on October the 24th 2006 when I went to open the drive bay it responded with error lights. After consulting with Microsoft's customer service I was informed I would have to pay $140 dollars to have the unit repaired. The problems witht the 360 are WELL publicized and they will replace a unit with a date of 1-1-06 or earlier, but mine is dated 2-9-06, so I am to be charged. I have spoken to many people with similar problems with newer consoles and it is apparent that MS has not fixed the problem.SO basically I have a paperweight that along with accessories cost me well over $1000.

We purchased the XBox 360 in April, 2006. Three red lights are on arround the power button which apparently indicate that the unit's processers need repair or replacement. No extended warranty was offered to me, either in the box or at my retailer, and now in 10/06, the unit needs to be sent in repairs for $140. This happened to me with the XBox original version also.

Purchased a Xbox 360 end of May 2006. I just got the Red Ring of Death on the system. The system was out of warranty by about 1.5 months. So now I have to pay $139 to have it fixed, plus now Microsoft will no longer send you a box, so I had to pay $70 to ship it out to the repair site. Supposedly there is a way to purchase an extended warranty from Microsoft, but I have not been able to find any information about it. I purchased my 360 from the Military Exchange which does not offer any extended warranty. I still have my original Xbox and it works perfectly. I think Microsoft needs to fix this issue for everyone.

My Xbox 360 died after only 5 months of use. It displayed the dreaded three red rings. It has a manufacture date of 04/06 so it is not one of the faulty launch consoles.

I am so sick of the xbox 360 support. It is ridiculous how much money I've wasted on this console. I am waiting for my 4th replacement system since last December. All three have had different problems and the first unit broke two of my games. I never tilted or moved the console.

I have owned a platinum Xbox 360 for almost a year and it now has three falshing lights around the on/off button. I called Microsoft customer support, they had me do a series of things, and then said it was a hardware problem and that I would need to mail it in for repairs.

Failure of two Xbox 360's in 5 months; the first failed in June of 2006; I was past the 90-day warranty so I had to pay $157 to have my console repaired. Instead, I was shipped a beat-up refurbished unit, which failed itself recently. I now have to pay out of my own pocket to ship the defective product back to Microsoft, and I must wait 2-3 weeks for a response. Microsoft is giving customers who have experienced product failures (due to Microsoft's own design flaws) refurbished products that themselves are very likely to fail (as demonstrated in my case), and charging them the whole way.

I have bought my son a Xbox 360 for Christmas 2005, we have had to return it 4 times, we cant get a working x-box 360. Now they are making us pay for shipping the defective item. Im paying for x-box live subscription and cant use it. Please make microsoft do something about this. Ive spent 400 on a system that doesnt work!! I cant keep sending these things back with the same results.

I puchased an Xbox 360 in January. The unit quit working at the beginning of October. I called their 800 number (1-800-4my-xbox) and told them the problem. They made me trouble shoot over the phone with them for 30 minutes. In the end of the conversation, they set me up to receive a box to ship my unit to their repair center. I went through that process and was happy to receive the repaired unit back in 2 weeks.

I recieved the Xbox 360 for my B-day on Aug. 20 2006. Since then it has froze up and shut down on me numerous times. I just let it go, until now that is. Tonight(oct.21) I was playing online and as usual it froze up again, the difference tonight was that when I tried to restart the game, it said in many different languages that the disc needed to be placed in an xbox 360 console to be played....I have heard many negative comments about this device, but I thought that by now these issues would have been taken care of. I am very upset because 2 months old and its already shot....what a waste od hunderds of dollars... I even subscribe to xbox live(50 dollars for a years subscription) and its now useless.

I bought an xbox 360 approximately 4 months ago and I loved it until recently. Now it has been freezing up and not reading certain games, just like in the Problems plauge xbox 360 users' report, except mine is to the extreme. I can only play for about 15 minutes before it freezes, if I can get the game to read.

My Xbox 360 console is having major problems freezing up on games and possible overheating. The console is less than 1 year old (manufactured April 2006) and I have had it less than 5 months.

Purchased Xbox 360 on May 11, 2006 from circuit city. Played it moderately for about 6 months. System starts freezing and giving me graphic glitches and finally in august gave me the three lights of death. Called ms support and they said that I woul have to pay them 139 dollars to repair my system. Took very good care of the system (I'm an adult that paid the 1500+ dollars for the system, accessories, and games out of my pocket). Since it was manufactured on 1/12/06 I didn't quality for a free warranty (12 days after the arbitrary cut off date).

Well I purchased my first XBOX 360 in May 2006, had it for about 6 weeks and it started to freez up on me. So I called, and they sent out a box to send it in... 2 weeks later it finally shows up. So I send it off and wait for its return. About a week later here it is... and Low and Behold its a brand new 360. Well its been about 3 months and no problems until now. Played it, shut it off, went to play again about 2 hours later and 3 Red Lights, no I get to wait on another box. Obviously there is something wrong and microsft needs to fix it. Just glad I'm not the only one, because the customer is always right

Bought the system in march 2006. Started freezing up in september, and then wouldn't work at all with the 3 red lights on. Contacted customer support and since it was out of the 90 day warranty, had to pay 140 bucks for it to be repaired. Been a week and a half, the repair center just received it today 10/9/06. Being that i called them a week and a half ago, i'm losing money i paid for for the xbox live service by not being able to play. Seems to be newer games are using the full power of the xbox 360 and causing it to just fail. Why doesn't microsoft acknowledge the problem and recall everything and fix the problem?

I purchased an xbox 360 in June of 2006, after 4 months of light use it began freezing and eventually displaying the three red rings.

I purchased an XBox 360 in August 2006. Ever since the first day I bought it, it has had problems. I was hoping that they would just go away, but they didn't. They just got progressively worse, and now my Xbox doesn't work at all. When I turn it on, I get the dreaded three red lights. When I contacted Microsoft about this issue, they told me that I'd have to pay for the repairs myself becuase the warranty on the unit only covers the forst 90 days. My unit was manufactured 4/2006, so it's not elegible for the additional one year warranty that Microsoft offered due to it's hardware issues.

Xbox 360 no longer working after only 6 months after I purchase it. System keeps freezing and does not work at all. The warranty provided by Microsoft is only 90 days, which is far below the period provided by any other type of electronic equipment. After doing a lot of research online (including the Official Xbox 360 forum at Microsoft's website) I found thousands of people having the same issue, leading to believe this is a design flaw in the system that makes it's life cycle unacceptable.

Bought the Xbox 360 in May, system went bad in June displaying major game freeze, hardware shutdown and gpu gliches probably due to some overheating. My 360's were well ventilated. I changewd it for a newer one at the store in July. Now this one is making weird sounds and shuts down every now and then.

After owning an XBox 360 for a few months I received the three red light hardware failure. Upon calling Microsoft they had me send it in to have it repaired. Got it back and there were small cracks on the back panel. This wasn't a problem as the system functioned. A little over a month after the repaired XBox arrived it had the same red light hardware failure. Upon calling and trying to get it repaired again they said it was outside the 30 day repair warranty and that I could pay 140 to have it repaired. I complained for ages and they lowered that repair to 70.

Another xBox 360 story: Original unit purchased 12/2005; stopped working 7/2006; we paid $129 to receive a refurbished unit, which worked for 48 hrs. When we called xBox support and told them we wanted a new console, the rep told us to contact Microsoft for authorization. After a month of trying to get a name that we could send our request to, we finally called xBox support again, and were told that we had been misinformed, they would never give us a new unit. So, now we're waiting to see how long our third console will last; we are $530 into this system, and that's not counting the thousand dollars spent on games--Microsoft couldn't care less. I'm glad Bill Gates is a philanthropist, but some of his profits have come at the expense, aggravation, and disrespectiful treatment of hardworking American consumers.

The xbox 360 that I began using in the spring no longer works. The screen freezes and I get 3 red lights on the power button. The bundle I purchased cost $700. A few months later and the whole system is useless.

Bought xbox 360 paid almost 500 for it had it 2and a half weeks and it died.Went to xbox site and learned through the forums that I am not alone and the problem has existed since product launch. all xbox 360 would be fixed or replaced if manufacture date was before 1-1-06 mine was man. on 4-10-06. This simply put means microsoft is knowingly selling defective units.

My Xbox360 demonstrated many of the same problems described by others throughout numerous forums and product review websites. Three flashing red lights appear upon startup of the console. When I called 18004myxbox, i was told that a replacement fee of $168 would be charged, regardless of the fact that it was a console bought at launch and that others had experienced the same. When transferred to a manager (named shinam), I was hung up on. After 3 more calls and a great deal of time spent on hold, MS agreed to cover the charge for the repair, as they had recently released a statement conceding higher than expected repair rates on products released around launch.

This is the letter I have sent to MS explaining my problem .... I have written twice to the Director, Home and Entertainment Division, Microsoft Canada on August 4, 2006 about my situation and have not received any correspondence. I am writing to you to inform you of the extremely negative experience I have had with your companies Xbox 360 product. Please do not misinterpret my disappointment. When the console worked, it was a great product and my whole family enjoyed playing it. The graphics were great in High Definition, however, your product soon starting having problems and continually crashed after 6 months of light (1 hour per day) usage. I called the support line and was served very well; in the end, sending the console in to be serviced.

Just like everyone here! I'm going on my 4th Xbox 360 system . Its gone from Freezen to overheating and now the Disk tray is sticking Sometimes taking up to 20 minits to open ! Now that Im seeing a lot of poeple on the xbox.com Foums saying that not only the systems getting returned from Microsoft but even the ones you buy NEW from a store are dying and have the BORN on Date of Nov/Dec 05 ! That would mean that the whole thing of Microsoft running out of systems back in Nov/Dec Was in FACT a LIE ! Or does it mean that Microsoft is selling Used FIXED Rebuilt 360's at NEW prices ? I think they sould RECALL all the Microsoft Xbox 360 systems !

I bought an XBOX 360 from BBY in March of 2006. It worked fine until the begining of Sept when if began to freeze and then three red lights appeared on the front of the unit. I was instructed to send the unit back to MS for repair. I was charged $139. The unit was Manufactured on 12/12/05.

I have a xbox 360 and have been sending back the console for the fourth time. I hope that this problem can gety fix because im getting tired of unfunfilled promises.

I purchased a launch console Xbox 360 opening day, along with another controller, hard drive, games, etc. Total : about $700.00. Eight months later, the graphics are not as sharp. I troubleshoot everything, even buying a new cable, trying a different TV, NO LUCK. I live with it and contact Microsoft via email. I get a reply back to try a couple of things. Nothing doing.

I have had two xbox 360s fail on me. I bought one approx four months ago. That one froze up and stopped working. I called and was told that I would be sent a box so I could ship it to the repair center. It took about 10 day to get the box then another 2 weeks to get another unit back. When first speaking with a rep they never once told me that I would be sent a refurbished unit. I specifically asked that and was told that they would repair mine and if it was not repaired that would send me a new console. The refurbished one that I received on 9/26/06 was dirty and had dings and scratchs all over it. And guess what, DOESN'T WORK.

I have had three xbox 360s fail on me. I bought one at launch on November 22, 2005. That one got the red rings of death. I called and Microsoft sent me a refurbished unit which was defective at the tiem of arrival to my house. I called back and they sent me another refurbished unit. This unit just broke on about 9/14/2006 again with the red rings of death. I also had one of the controllers replaced because of malfunctions. I requested that Microsoft replace this broken 360 with a new console instead of a refurbished unit since they keep on breaking down. Microsoft called me on 9/23/2006 and told me that my request for a new console had been denied. I am now in the process of getting the my 360 to Microsoft's repair center, which in return I will get yet ANOTHER REFURBISHED CONSOLE. I'm contemplating taking legal action if I get another refurbished unit.

Back when the 360 came out, I wanted one. I tried to get one but failed. Finally I had an opportunity on New Years to get one, but this required camping out and waiting in the blistering cold. Finally I got it and the console worked great...for a while at least. Just recently I had the 3 flashing red lights. To be more specific, error code 0102. I called Microsoft and they wanted $140 to fix it. Furious at this, I decided to open my 360 and try to fix it myself.

I bought my xbox360 on Aug 1 of '06 but i've only played it for a total of about 1 week to date. Why? I keep having to send it in for repairs! It's bad enough that these systems are crashing and microsoft isn't admitting it, but shouldn't repair service be better and faster. This wouldn't be so bad if Microsoft paid for overnight shipping or possibly compensate customers for the inconvenience by mailing game coupons or something. But NO. If something goes wrong with your system, they send you a box (4 days), you send it in (5 days), they look at it (3 days) then send it back (5 days). All the while your 90 day warranty is wasting away.

My complaint is with the Xbox 360 game console. I purchased the unit in November of 2005. Less than a year later, the console overheated and locked up. The console now experiences the three rings of death and no longer works. I believe Microsoft has released a defective product. My greatest concern is with the overheating of the unit. It could have easily caused a fire and destroyed my personal property. The only remedy Microsoft is suggesting is paying an additional $129.00 to repair the console which is totally unacceptable. There should be no reason to pay additional money for a defective product.

We purchased xbox 360 in Dec 2005 cost approx $500. On Sept 15 2006 we experienced the 3 red lights of death on the console.I contacted xbox support and they inform me I need to purchase a new hard drive at approx $100. I am not sure this will resolve the problem. I have also read about others experience as well.

My Xbox360 has an error light and Microsoft wants me to pay to have this well known problem of theirs fixed.

Rec'd three red lights on console, followed steps as per support to correct but unsuccessful at correcting problem. This is the 2nd XBOX360 that has done this.

I have been experiencing overheating issues with my xbox360. I recognized what was happening because three of my friends' machines stopped working in the same manner months ago.

After 8 month of use my Xbox 360 stopped working. I called Microsoft and after some troubleshooting, they told me I would have to send it in for repair.

After managing to secure one of the extremely few available Xbox 360's on Launch Day of November 2005 everything seemed great. That was until mid June of 2006 when I became one of the unfortunate and received the Ring of Death otherwise known as the 3 red lights. I contacted Microsoft via their phone number support group. After going through their process of making sure the cables were actually attached to the console (which would seem to be a pretty rational reason for not being able to play the system ~ if I were 4 YEARS OLD, that is) the support member told me that I would have to ship it back to Texas and that the cost would be $139 approx.

I have had my XBOX 360 for about 7 months, which is longer than a lot of others, but I did finally receive the red ring of death, as everyone has starting to call it. I have kept my XBOX in a nice, vented area above my TV and the console still ended up breaking.

Upon purchase of Microsoft Xbox 360 in November of 2005 I realized it was defective and had to shipped back to be fixed. They sent me a new model instead of fixing old model. The first model I purchased lasted 1 week while the replacement lasted about 15 seconds. I had to send it back a second time. I recieved what was my third Xbox 360 and it was finally working. Three months into using it broke for a third time. I called Xbox and they told me it would be $172.00 to fix it as it was out of warranty. I declined and sought help from a local electronics store. They helped me out and gave me my fourth model.

I sent my xbox in for repair for $129.00 . was told would fix mine and return. they sent back diffrent unit this unit had controller door broken and a cracked case,also a metal part fell out there is a part rolling around inside but the unit does play . I have already been inconvenienced and do not want to wait another four weeks for microsoft to do there job right. I did offer to pay for the second unit and wait for them to refund me upon inspection.

2.5 months after purchase of the xbox360 console, I experienced functionality problems. My console had total failure (3 red light rings) on 8/24/06. I had a good experience with microsoft customer service. However, I would not receive my console for 2-3 weeks. I have since experienced an occasional (3 so far) 3 red light shutdown during gameplay only to have it resume after restarting. I have a 2 year extended warranty.(I also have yet to receive the paper form service contract after repeated attempts and had to write microsoft in order for them to even input the warranty as they had misplaced my paperwork but did not fail to withdraw payment) According to the serial number, I received my initial console back from repair facility.

XBOX 360. Three red light come on, game freezes. We've had the console for about 95 days; it's 5 days outside the limited warranty. The console cost hundreds of dollars. The XBOX 360 games we have cost an equal amount.

I purchased an Xbox 360 premium on December 30, 2005 and on September 16, 2006 the console broke by no fault of my own. It appears that this is a widespead problem with the consoles malfunctioning, proving that the consoles 90-day warranty is insufficient. I kept the console in a well ventilated area, never moved it, and didn't use it all that much. Even more, Microsoft charges $140 to repair the $400 console. I feel that they should repair it for free if the console fails within at least 1 year.

Xbox 360 error kept appearing, I e-mailed customer support numerous times, they informed I should call Customer Support. I called them and told them my problem and they told me that since I was just out of warranty there was nothing they could do but offer me a refurbished unit for $150 after sending them mine on my own expense. I'm aware of all the issues they are having w/ this console and believe that they should have a 1 year standard factory warranty and perfrom a recall on these defective units.

I purchased an Xbox 360 in February and It has now died 7 months later. It is not completely dead, but freezes within 5 minutes of playing anything or even 5 minutes in the dashboard. My warranty is of course up because of the crappy (microsoft doesn't trust their own work) 90 day warranty. They want $140 to fix what is their problem to begin with. The 360 needs to be recalled but Microsoft refuses to take the blame. Tons of people are having the same problem and nothing is being done about it. All Xbox 360's should be covered under the implied warranty listed in the manual.

I purchased an Xbox 360 from a retailer about 2 months ago for $399 and started using it right away. I was eager to buy a game for it hoping that it would be worth the $60 I had to pay. Right from the get-go I was having Disconnected controller messages. I thought it could have been interferance with the controller since it uses the same frequency (2.4GHz) as my phone and that was the most likely cause in the troubleshooting book, so i disconnect the phone and still got the same problem. I unplugged everything that was running at that frequency and was still getting the Disconnected controller message about 3 to 4 times a race.

Purchased an xbox 360 game console and after approximately 8 months of owning and using the system it no longer works, I recieve red lights and an error telling me to contact Microsoft. After contacting customer service I was informed that I would have to pay 130.00 U.S dollars in order to have the system repaired for the known issue.

My Xbox 360: mine DIED a few months ago. i got 4 months of conservative use out of it. kept it in a climate controlled room (cool) with plenty of ventilation and no dust. treated it like gold. mine started locking up on street fighter 2 live arcade with blocky graphics, then the ring of death (error lights). i had the extended warranty but all that means is i pay $80.00 for a one time use warranty, then purchase another warranty on a new defective box. i elected not to get another as i could not get a refund.

Purchased the unit in January, worked fine until about a month ago. The unit began flashing 3 red lights and now it wont power on at all. Microsoft wants 130 dollars (nearly half the price new) to fix it and only apply another 90 day warranty. I feel that the prduct was rushed without enough testing and a 90 day warranty on a 300 dollar product is outlandish. Especially, since that warranty information was not disclosed at the retalier.

I bought my Xbox 360 on 11/25/05 and it died on 8/27/06 with the three red lights issue that many others are getting. Now I will have to pay $140 to get a defective product repaired.

I purchased the xbox 360 last christmas. Today I get no picture, only sound.

I purchased an Xbox 360 in the middle of December 2005. On August 26th, the system experienced the red lights of death. For the next two weeks, the system would work off and on, often experiencing freezing and lock-ups. Now the system is useless for anything other than flashing the three red lights.

I purchased an x box 360 video game console and it worked great until the moment I put the game Dead Rising into my xbox 360 video game system. It caused the system to overheat and to stop working correctly. When I contacted Xbox tech support, they said that they were well aware of the game Dead Rising causing problems and that a downloadable fix for the game was being worked on. My console was about two months out of warranty and I was told that to fix a console that was defective to begin with, I would have to pay $130 dollars on top of the 300 dollars I already spent. Xbox tech support walked me through some steps and one of the steps ruined my t.v. My son was watching a dvd when I decided to follow the steps given to me and the system did its usual thing of crashing. The problem is that when I went to hook back up the dvd player, the audio and video jacks were blown when my son was just watching a cartoon dvd. Microsft apologized and offered me a 50 percent discount off the regular repair price.

This is my third defective xbox 360 since Feruary 2006. The first two were rendered unusable in the first two weeks of ownership, and were exchanged under my local store's return policy. This third console began giving trouble with the DVD drive within the first month. Yesterday, with less than 40 hours of use on it, it failed to boot up. It is still under MS's 6 month standard warranty. Microsoft tech support finaly agreed to have it looked at, but all they will do is send out another customer's returned unit for replacement. You don't get new console, just someone elses refurbished problems.

I recently got the red rings of death on my xbox 360. I've had the machine since March 06. I called customer service expecting them to take full responsibility for their hardware failure only to find out that I will have to pay $129 dollars for it to be repaired.

I was given a microsoft xbox 360 for cristmas of 2005.I never really played it that much in fact it was basiclly brand new. I havent played it since febuary 06 and i just recentlty started to play it again around mid August after about 2 week of playing everything goes haywire. At first it would play as long as I wanted it to then it would just freeze in the middle of the game, and shortly after that it completely shut down.

The 360 continues to crash, not just every once in a while, but every time it's used. It is not specific to the activity. It can happen at anytime. Nothing life theatening, just very frustrating and disappointing. For something that cost so much money you would expect more.

The Xbox 360 is a $500 home entertainment system, which under regular use and proper care, breaks down in under a year. This is a manufacturer defect, and yet they have the gall to charge $140 US to have it repaired. Microsoft sold a broken product to thousands of consumers and is refusing to step up and fix it for us. This is an absolutely horrible business practice.

I purchased an x-box 360 in 12/05 and it crashed on 9/11/06. The system started locking up in game play recently and now won't work at all. Three red flashing lights appear on the power button when turned on, the system is standing and has plenty of ventilation to prevent over heating.

i sent my xbox to be repaired aug 18 and a month later i still haven't recieved my xbox, they lie to me and tell me they ship it, but i contact ups and they say the got the billing information, but they have not picked the package up.When i call they till me the same thing over andover and weeks keep going by.

Purchased Xbox 360 in Nov. 05. Since then it has been shipped back two times. Now it has the Red Ring problem. Have done their over the phone troubleshoot with them 3-4 times this past month. Now the unit is out of warranty and they want an additional $130.00 to repair. Seems like they are using the consumer to gain more money to cover their butts on a system that has inherant problems.

i got the xbox 360 3 rings of death!!!!

The system worked fine until about three weeks from today, September 11, 2006. There was a very specific issue that is posted throughout the internet called the Red Ring of Lights issue. In this particular defect, the system has a hardware failure that renders this $399 system useless. I have read many cases on the internet in which all seem to occur outside of the 3 month warranty that Microsoft provides. I purchased this system with confidence that I will not be a beta tester of hardware that was pushed to the consumers early in an attempt to stay competitive with other companys such as Nintendo and Sony. I was under the impression that this expensive gaming unit would not fail seven months down the line. I attempted to speak to a supervisor with Microsoft who explained, "I hate to be the bearer of bad news but at this time we can't do anything for you. You can pay $139 to have your system fixed."

My xbox 360 has crashed. No surprise to me as i went through 3 PS2's. What can you do though? You know how it goes, you buy $400-$500 in games and you cant just take the loss so you have to repair it or buy a new one. Good thing I bought a warranty though(thanks to a hard earned and costly lesson from Sony).

I too have run into the dreaded rings of death with my XBox 360 console. Microsoft walked me through steps to try and resolve the problem. After none of that worked, I was informed I would have to ship it to them to have it fixed and be charged $129 because the warranty was up. I have only had the system for approximately four months... seems like a lot of money to spend for minimal play time.

I bought an Xbox 360 for $600 on 05/17/06 for my son's 10th birthday on 06/14/2006. It is broken and they will not repair it.

My XBOX 360 fried! I have the 3 red lights of death and now am stuck with the $139 fix fee. Notibly, I had just placed the 360 in the DMZ on my network and it fried withing a day or two. Almost seems like someone sent it a bullet to fry the thing.

After 8 months I got the dreaded flashing ring of death (3 lights). Microsoft informed me that I would have to pay 130.00 in order to have my Xbox repaired. Why shoudl I have to pay to get a defective product repaired? It was an internal error that is happening on many machines. Why is Microsoft not being forced to stand behind thier product? Something that lasts for 8 months in PRISTINE environment is not worth $400.00.

x-box locked up and quit working with the famous 3 lights flashing. The xbox is 4 months old and has no warranty. Got to love Microsoft and its great warranty plan. I know my two kids who saved for this piece of junk are just thrilled. And now I am forced into helping them pay to repair this faulty product.

My son purchased a Xbox 360 on 11/22/05. Even though we heard of the crashing problems, our unit was fine until the end of August. It has since crashed and lines appear on the screen. Microsoft customer service analyzed problem and then invited us to pay $140 +S/H for repair. I requested to speak with a superviser who basically blamed me for not having purchased the extended warranty.

our XBOX 360 crashed...my husband stood in line on a cold november night to purchase the 360 game for our four boys that lost their original xbox in the hurricane. initially, the game would freeze up, we thought from over use. we moved the console on top of our tv to allow full ventalation and put the kids on a play/cool down schedule. the problem happened less frequently, but was not eliminated. it no doubt improved based on limiting play time. we heard on the news at christmas time that the units were overheating and freezing, but were not being recalled. now the three red lights appear on the ring and completely halts use. despite following the advice of XBOX.COM and calling for tech support it still will not turn on.

My xbox360 no longer works properly. It freezes moments after being powered on and I occasionally get the 3 red lights.

We are Microsoft XBox 360 owners and paid 400.00 for the system in January after waiting on a list for 5 months. In August it froze up and we contacted all support lines we could and they informed us that it was a problem with the hard drive and it needed to be replaced. Since we were past the 90 days warranty, it would cost us 129.00 to fix it.

Xbox 360 - three rings of death after 5 months of usage the unit quit working.

I am just another one of the many and growing number of people who have shelled out money for a defective product, the xbox 360. My system started freezing more and more then eventually stopped reading the game disc.

I purchased an xbox 360 6 1/2 months ago. I got up one morning, went to turn it on and got the three rings of death. The xbox was no longer working. XBOX 360 cost $350 and I have purchased 11 games ranging from $45 to $60 a piece. I have all these games and no system to play them on.

I bought an XBOX 360 in mid April, and about a month later I got those three red rings of death. I called cutomer support and they had me ship it to them for repair. After two weeks it came back, working fine, but then, about 6 weeks later, the same thing happened. This time I was told my 90-day warrantee had expired two days prior (these 90 days include the two weeks that they had my system for the first repair) and I would have to pay $129 this time for them to do the same repair they did the first time.

I bought an xbox360 system at launch and I have had it replaced 3 times. Twice with the store and once with Microsoft directly. They all had freezing,redlights and checker pattern issues.Now as we speak the 4th unit is having freezing problems

XBox 360 Purchased: Nov 2005 Died : Aug 2006 Looks like a faulty built unit and now Microsoft wants $ 129.00 to repair. Xbox was not in a cabinet or near other electronics, I hardly played it. Looking at other complaints on Xbox.com, why is a high percentage dying at the 9 month point? I don't have Dead Rising which many are blaming.

Joseph Enoch's article on the Xbox 360 comes in a very timely manner. I purchased a new Xbox 360 for my sons 34th birthday on June 10 2006. On August 30th we had a complete shut down of the system due to the dreaded Red Rings of Death. We attempted to immediately re-boot the system which also failed. After leaving the system sit to cool off, we were able to restart the system. Having experience this event, we called Xbox to find out how we could save the information on the Xbox Hard drive to a Connected PC as describe in my sons Volume 1 - Setup manual, Page 21 (US manual, Page 22 UK manual).

Xbox 360 purchased in March 2006 started freezing up. Now it will not work at all. We just see 3 red lights around the start button. Microsoft now wants us to pay $129 for them to fix it.

I purchased an xbox 360 on 03/28/06, on 08/04/06 the machine began to crap out. basically from what I've read from other consumers the machine froze right in the middle of a game you could still see the image and the screen was snowy with white dots. I called the tech support and the person had me try to trouble shoot. which did not work I had the same problem as before. this time the same thing happened while in the dashboard.I was told it sounded like like the hard drive was defective, possibly a faulty wire or part. if I wanted it replaced it would only cost $129.00.

In November of 05, I purchased a Xbox 360 for $399.99. My son and I played this console until in January of 06 when the system crashed. I contacted this company. In response they stated that they had a bad batch when they first came out, ours included. They proceeded to send us another one after we sent the bad one. Then on August 23,06 (yet again) the system crashed. We called support and they tried to tell us to unplug the system without success. Then they proceeded to say we need to send it to them (again) and pay 129.00 for them to look at it. I have put alot of money and time dealing with this company and its malfunctioning products. In the past year I have spent close to $1000.00 on products for this system. This includes games online service and products and thje system itself. With this product being as expensive at it is, I was hoping for a better product that did not freeze up and crash. Instead I keep getting charged for fixing their malfunctioning product.

I purchased an XBOX 360 that has been used less than 3 times, perhaps totaling 4 hours. It now has seized up with the infamous 3 Red Lights of Death.

I purchased an xbox360 in Late November. problems started about 3 months later. Now 8 months later,red lights are flashing and the unit does not work. Looked at the internet and to my surprize there were thousands of complaints about the same thing. Called customer assistance. They said I could fix it for $129.00 with a 90 day warranty. I asked for a supervisor because I wanted microsoft to pay the repair costs. He basically said I was out of warranty and it was up to me cover the cost of the repair.

My xbox 360 after 4 months of use started to freeze and became unplayable. I called Microsoft and they took me through some trouble shooting steps. It was determined that my xbox was defective at which they were quick to point out that I was out of warrenty. The supervisor told me that they would repair it for $129 but they would not replace it.

I bought a xbox360 unit in january. It overheated in March. I tried retuning it to Wal-Mart but none to exchange in stock so I had to send the unit in for repair. The unit I received back was a new unit and now 2 months after receiving it it has crashed also.and there is very litte as a consumer i can do about the problem. I have way too much money tied up in the system and accesories to sell out but I am now just waiting for the nintendo and sony to come out to take my mind off of the sorry products from microsoft..

I bought a Xbox 360 and I played it for 2 months and now it says it is overheating so now i have a xbox 360 that doesn't work.

i have a version 1.0 360 and from the day i got it home about 58 hours into game play it start to eat up my games no sound not one indication that my stuff is toast and this has happened 6 times. When I complained to microsoft they basically said you're out of luck, so buy another one.

XBOX 360 stopped working a few months after i bought it and now they want to charge me 129.00 to fix.

Heres the thing: I bought the xbox 360 on nov 22 (the launch date). I had no problems with console for the first 3 months. Then ever so often the system would freeze up and I would have to reset the console. So I decided I did not have to send it in to be serviced because this only happened maybe 6 times. Well last month My connection to xbox live was not working, so I called tect support and we figured out that the problem was the USB port that my $100 wireless network adapter plugs into does not work. The rep. told me that there was faulty wiring to the net card in the internals of the machine. She told me that there were many cases of this problem. When I asked what I can do to get it fixed she told me that I would have to pay $130 , because my 6 month warrenty was up. Now the system won't even turn because of a software problem.

So I finally decided to go ahead a purchase an XBOX 360. I own every game system on the market, heck, I still have my pong game from when I was a kid, with 4 kids, they come in handy. My 360 purchase was in late January 06. Then in March I had to ship my first console back, due to some unknown problem. Three days later they send me a new system (or a refurbished one). Here I am now in July having to already send back the 2nd system, for again, an unknown software problem...at least that is what the tech guy said... Not only do I have to send back the $400.00 system, but now they are telling me I have to pay $120.00 for them to fix it. I HAVE TO PAY TO FIX THIER PROBLEM???

I have been a loyal xbox fan from day 1.I purchased the original xbox console on day one and it hasn't caused me any problem evers.So after saving my college money for 3 months, I bought Microsoft's Xbox 360 on Nov 25 2005, 3 days after its launch date. I spent more money on games for the console.It worked well for almost 8 months.I had taken great care of it and had used it every once in a while because I work all the time. After barely playing the console for 2 months waiting for my favorite title to be released, the red rings of death appeared.

Bought Xbox 360 with extended warranty for my grandkids 2-06. It broke 7/5/06 after less than 12 times of use. Called extended warranty the person said put everything back in the box and send it to them for repair or money back. I sent back xbox, but included the external hard drive since it came with the xbox, per person I talked to. BestBuy did not even try to fix the xbox, they refunded me $318.00. I called them and said they need to refund me for the external hard drive I sent them but they said I did not buy a seperate policy on the hard drive. I said fine, send it back as it just snaps into the xbox. Amy said she would try to get the warehouse to send it back but Carolyn, the supervisor said they cannot send anything back, even though her person told me to include everything in box when I sent it back.

I bought an XBOX 360 towards the end of December of 2005 - approx. 12/24/2005. The product began to malfunction almost immediatley. I though maybe it was the game that was the problem, but the 'box' would freeze up regardless of the game I played. I was preparing to move into my new condominium, so I didn't take care of the issue right away. I finally reported the problem May 5, 2006, being that I hadn't taken my Xbox 360 out of the box I had it stored in. Xbox support offered to repair my box if I sent it in, so, I did. About a few days later I called in, and a Microsoft support rep. informed me that I was being sent a brand new. A few days after that I receive a note from UPS telling me they attempted to deliver my package and the next time and day they would attempt again. I then called UPS and asked for that package to be delivered to a UPS store so I could pick it up the next day.