Xbox Reviews

I bought an XBOX 360 towards the end of December of 2005 - approx. 12/24/2005. The product began to malfunction almost immediatley. I though maybe it was the game that was the problem, but the 'box' would freeze up regardless of the game I played. I was preparing to move into my new condominium, so I didn't take care of the issue right away. I finally reported the problem May 5, 2006, being that I hadn't taken my Xbox 360 out of the box I had it stored in. Xbox support offered to repair my box if I sent it in, so, I did. About a few days later I called in, and a Microsoft support rep. informed me that I was being sent a brand new. A few days after that I receive a note from UPS telling me they attempted to deliver my package and the next time and day they would attempt again. I then called UPS and asked for that package to be delivered to a UPS store so I could pick it up the next day.

I placed a Pre-order for an XBOX 360 in May of 2005, in the amount of $50. It is over a year now and I have not received the product. The receipt say's No refund. Unopend items can be exchanged for an item of equal or less value. I have called numerous times to see if they have the XBOX and they do not. When I ask the sales person why he doesn't have the product, he says, I don't know. I could go anywhere and get a 360 now, but they have fifty of my hard-earned dollars. You could say Well, why don't you just exchange it for a game and go buy your xbox somewhere else? I would do that if they had more than 5 poor games to choose from. (I would be insane to ask them to order a game for me.) I just want my XBOX 360 or my $50. That's all. If I would have known this from the beginning I would have invested that $50 and actually had a return on it. As I'm sure they have done.

I purchased an xbox 360 during xmas. I bought the expensive pack with the hard drive and the wireless controller and 1 game. The cost of the purchase was over $700. I have had the system and still only 1 game(though I have rented a few) for 6 months and have been having problems with it. I really do not play that much as I have a family and a full time job. So I call their help line 1 800 4my xbox. and deal with 3 different people. As it turns out in the end the hard drive that I had to pay extra money for in the first place is bad and they do not cover any issue with it. As for the console their may be an issue also which will cost me a minimum of $159 for repairs plus my shipping a 10 pound paper weight. So for me to fix the console and buy a new hard drive this system has cost me $1000. As for their warranty, they only cover a 90 day period on the console itself and if the hard drive is what broke the console then it is my bad luck.

Purchased XBOX 360 for Christmas game system dead due to overheating. Have had no sucess with customer service.

I have been playing the Xbox 360 game OBLIVION for 17 hours, but after a certain point in the game, i am now unable to play any of the save games (oblivion only) on my xbox. . . Creating me wasting alot of hours for a fun game, but now ruined. The game was alot of fun but after 17 hours of training my character, it really sucked that i could not play again.

All I got from microsoft is a big i dont know concerning microsotf passports and xbox live and account information. no answers and no phone numbers or contacts to solve my problem.

I bought a computer and paid on monthly installments and they promised to send me a game XBox once the computer was paid in full which has been paid since December 2005, to this date I still have not received such game and I call every week and they tell me that the matter will be resolved in a week or so. I can only speak to customer service since they do not even have a number for management.

I had purchased an XBOX 360 along with a game at Target. Two days later the XBOX started to freeze up, so instead of dealing with the hassel of getting it fixed I decided to take it back along with the game. I know that returnung games that have been opened is not allowed but the game system had scratced the game and I was however returning the XBOX. The customer service people told me that they could not return the game but could exchange it for another one. How much scence does that make when I'm returning the XBOX system.