Xbox Reviews

My xbox 360 broke on 09/07/07. I have made over 12 phone calls and they refuse to fix it. I have a 3 year warranty which they refuse to honor.

Ten months after we purchased the Xbox 360, we got the dreaded 3 red lights death of the system.

In July 2006, I purchased an Xbox360 console for my son's birthday. He had less than one year's use out of it before the system crashed. The online gaming community calls it the red rings of death. I have sent the console back to Microsoft five times. They send me a different console each time (with a different serial number) which I suspect is just a refurbished console, not a new one. Not that it matters much, the new ones seem to be crashing anyway. What's irritating is having purchased Halo3 and having no console to play it. I will never purchase Microsoft junk again.

I purchased an Xbox 360 console at the product launch. A little over a year later, the console died (3 red lights). Microsoft asked me to ship the box (at my own cost) to their repair center, and charged me $140 for the repair. (Microsoft has since reimbursed the full cost of repair). They sent a refurbished console back to me. Within a month the replacement console died (one red light - general hardware failure). So I sent this console back for repair. The repaired console came back from the service center, and the very same failure occurred after an hour of use. Console was sent back for a SECOND repair. The repaired (again) console came back from the service center, and again the same failure occurred after an hour or so of use. Microsoft offered to exchange the console with another refurbished one. After a few months of better luck with the latest console, on one day all the wireless controllers and headsets stopped working. Microsoft refused my demands for new hardware, and would only offer repairs or another refurbished one. I accepted their offer to repair the console. Microsoft did not repair the console, but instead sent back yet another refurb. Amazingly, this refurb came back broken... with the very same problem (no wireless devices worked). Again, Microsoft refused new hardware and refused my demands to escalate the issue. So I reluctantly agreed to another refurb exchange. Microsoft agreed to have the service center exchange my console with the latest hardware, and to test the product before sending it back to me. The same console came back to me, not an exchanged unit and just as broken as when I sent it to them. It was as though no one had touched my console at all. When I contacted Microsoft I informed them that further repairs or refurb exchanges are out of the question. As of this writing, Microsoft has not yet replied with any further options.

This issue relates to the faulty xbox 360 console which fails due to overheating. I just want to report that although Microsoft does repair it for free, they actually send a refurbished faulty console which fails again in many cases. Looking at the forums, you'll see that many people are already on their 4th or 5th return. Considering it takes Microsoft about a month to send the new console, that's up to 5 months without a console! With no way out of this vicious cycle of being sent defective units as replacement, what are we supposed to do?

I purchased a Microsoft xbox 360 game console in December of 2006. Since then I have had to return the console and or its components four times due to malfunctioning equipment. Twice now I have had to pay shipping for the product. The third time I sent off the console and received a new one to find it was the power supply that was broken. I sent off the power supply and then later received the new one to find the new power supply would not even come on.

Four months after I purchased the XBOX 360 by Microsoft (this year) and only played at the most once or twice a week, the console just stopped working. I personally think it is a shame a that a company like Microsoft put on the market an UNFINISHED PRODUCT. I am very frustrated!

While I was playing the xbox, it started scratching the disk and then spit it out automatically. The tray will not stay shut anymore, even if i turn the xbox off.

I have had 2 xbox 360 consoles that show the 3 red lights of failure in a matter of one week. Microsoft needs to do something about offering a refund.

I bought an Xbox 360, and in a 1-year span the system broke down 3 times. The product is defective, and I would like a complete reimbursement of the money that I have spent on the piece of junk. A 30%-50% failure rate for a system that costs anywhere between $300-$500 should raise questions about the ethical treatment of consumers by the company that is manufacturing such a defective product. Surely a class action suit could made against Microsoft and the defective Xbox360.

We purchased an X-box 360 on 1/1/06. It has been repaired twice, the system is freezing up, and has scratched 5 discs each costing $59.00 plus tax. I was told the warranty is now up, and it will cost me $100.00 or more to repair. We have replaced the controller and the headset for X-box live twice.

I purchased my X-Box 360 7 months ago and now I'm getting the 3 red rings. When I initially purchased it at Game Stop there were at least 2 customers in the store who had to send their Xbox's back to Microsoft for the very same reason. Microsoft knows they are selling a defective product. Why don't they just recall the Xbox?

I sent in my defective Xbox360 console for repair based on the 3 year extended warranty offered by Microsoft. The company extended its normal 1 year warranty to 3 years because the Xbox360 console was recently acknowledged by Microsoft to be inherently defective. The failure rate of these systems was at least 30%. According to a statement made by Microsoft, the promised normal repair turnaround time was 3-4 weeks. It's been over 6 weeks since I've sent my console in for repair and after countless number of phone calls to their customer service center, I have yet to receive any information regarding the estimated return date of my console back to me. Each time I've spoken to a supervisor, I was told the service center was still looking into my case, but was never given any concrete information regarding the status of my console. After many attempts to plead with the repair center to expedite my repair due to such unusual circumstances, no one was able to help me and I was denied of all requests.

Bought a Microsoft xbox 360 on 1/1/2006. It stopped working in less than a year. Microsoft replaced it. Second xbox 360 lasted about 8-9 months. Microsoft wants $100 to repair their product that originally cost $600 and breaks within a year.

Purchased a Xbox 360 in Nov. of 2006. Console crashed (red circle of death) on 10/14/2007. A machine that costs approx. 500 dollars, trash after less than a year.

My first Xbox broke after 7 months. I sent it for repair, got incorrect information over the next 5 weeks, and ended up having to take time off work at the last minute because I found out they shipped it to the wrong place (after never providing a tracking number). Then, the Xbox they send me is OLD and broken! That was 2 weeks ago. Now I can't even get a repair order opened, and when I call to speak to a supervisor they tell me I am scheduled for a call back! FOR WHAT? I am going to place a small claims suit against them for my time, cost of goods, and over all frustration. There should be a class action suit filed against them.

i bought a brand new xbox 360 for the halo 3 launch. After a 2 hours game section, the system wasnt able to read the game disk. The system was not able to read any other disk.

Third console repair and microsoft has dropped my number off of the service line so I have to go through a bunch of crap to get any information about the repair. Console was built new 8/03/07 and delivered 8/16/07. By the 21st of aug. system drive damaged the game and was sent back the 28th of aug.

i bought my grandson an xbox 360 for christmas after only a few months it quit working. xbox said send it back and they would replace it. Everytime i call to check on repair status i get someone who speaks broken english that i cant understand and a canned speech or run around. Bill Gates should have to be made be responsible for ripping off the american public. what is america coming to when so many people get ripped off and just have to accept it.

I have had to get my xbox 360 replaced 3 times and the same hardware problem occurs. i want a new model sent to me that does not have the design flaws that cause this hardware problem. The people at xbox drop calls on purpose i believe and state that they have no info as to any problems with the system.

I had my Xbox 360 for about a year and half with no problems before it one day started to freeze, constantly. I called the support center and they walked me through some troubleshooting steps. I told him that I had the three flashing red lights, but not consistently. He said it was no big deal, that they would charge me for the repairs, but when they checked out the console if the lights came on there would be no charge. He made it clear I didn't need to call back if the red lights came on.

I purchased the X Box 360 in December of 2006. In June, we got the three rings of death and spent hours upon hours trying to get through to their support number. We never could find out if it was covered, how much to repair and or where to send for reimbursements. Most frustrating useless experience ever.

I am in the process of returning my 3rd Xbox due to the dreaded 3 Red Lights. My first Xbox failed one month out of warranty and my repair cost me $149(still awaiting the refund). The REFURBISHED console I received (which was older than my original 360) also failed. That one was replace by one with a Mfg Date of 8/7/2007. I had it for one week and even though I used all of MS' recommendations this time (plug directly into wall outlet, provide ample air flow, used the new power supply they provided) the console STILL failed.

My first xbo360 went broken within the first 2 weeks. The 2nd one I got lasted exactly 1 year, now it's broken and Microsoft wants me to pay almost $100 to fix it.

I purchased an XBox 360 in April of 2007. It worked fine until the end of July, when the device stopped reading disks all together. It wouldn't play XBox 360, Original XBox, or DVD disks. The unit functioned otherwise, and I didn't realize there was a problem for a week, because I was playing games that didn't require disks.

Bought x-box 360 in March 07 and I have had to send it in for three rings of death within 3 months. It just failed again this month and now I must send it in for freezing up. It has been covered by warranty but they did not send me a box the first time and I had to pay the shipping. They agreed to send a game for the mistake but it never showed up.

I can not enjoy the product I purchased or any other video games for the system for that matter, with out fear of the system crashing and possiably scratching the software.

Then because of many complaints XBox stated they would refund the repair & shipping for the 3 red lights in December 2006! The only way I received my refund from XBox was I had to go thru my Credit Card Company then finally received only the $139.00 No Shipping cost refunded!

One afternoon I was playing my 360 and all was well. Went to lunch, and when I came back the video card had lost all color and had gone to 8 bit graphics.

I purchased an Xbox 360 console on launch day November of 2005. My Xbox is now only 6 months out of warranty and the console no longer works. Being that I'm out of warranty, my only options are to purchase a brand new console at $299 or pay to have mine sent in for repair at $140. There is no reason I can come up with, why a $400 product would only last 18 months.

I purchased an xbox 360. Within the first year of operations it would no longer let me play for more than 15 minutes. This was due to a faulty design by microsoft which they are well aware of and refuse to take the loss and fix the faulty systems they released to the public. In my recent research I have found out that about 33% of systems released had the same problems.

Bought 3 X-Box Units in less then 2 years and they all broke the same way.

My Xbox 360 crashed yesterday and since it's out of warranty I opened it up to see what the problem was. When I saw the board of the machine, I was shocked at how bad the workmanship was.

I purchased an Xbox 360 in Nov. 2005... in Jan 2006 due to high rate of defects Microsoft extended the warranty on 360's to 1 year... Spring 2007 (a few months after new warranty expired) my Xbox developed the well known 3-flashing-red lights problem. Customer service is familiar with the problem, but refuses to repair without generic $139 fee. The company has an implied warranty that the device is going survive the typical 4-year window while the company sells game discs.

I bought my XB360 last year and have been taking good care of it. A few months ago, out of nowhere, my XB360 starts freezing! Then a few months down the line I turn on my XB360 and get 3 red lites!

My Xbox defaults to the DVD mode. It takes repeated efforts (10+) to load games.

I use to use computers for games. Every time software got complicated, it outdated my computer and wouldn't run. So I concluded that game consules were the way to go. Just put the disc in and play. No hassles, so I thought. I purchased an XBOX, only to have it go bad in about 8 months. Then I purchased the XBOX 360 when it came out and now it's bad (6 months) with a hard drive failure. All the games I bought for it are now useless.

I have purchaced 2 xbox 360 consoles. Both have malfunctioned on me. After the first, my warranty ran out so I used credit to but another since I could not afford to fix the first outright. After 4 months the second also malfunctioned. Although it is still under warranty I will still be without my product for 2-3 weeks. The xbox 360 is a poorly made piece of hardware and I hope you can do something to stop microsoft from marketing this piece of junk.

I bought the Xbox 360 almost exactly a year ago and right before my warranty expires the system dies on me. This is a widespread problem and Microsoft knows this! I don't want another one of theses systems there is a manufacturing flaw I just want my money back!! I have taken very good care of my system and in no way is this my fault that it is now broken Microsoft needs to have a mass recall and give all of us brand new flawless systems or our money back Microsoft is screwing the consumer and they need to be stopped!

I own an Xbox 360, use it rarely. Last night I turned it on for the first time in many months and it worked fine...until I installed an update it downloaded. The next time I played, the machine continually froze within 5 minutes of being turned on.

My Xbox crashed. $140.00 wanted in advance to repair it sight unseen. Whether it be a $10.00 item or a $100.00 item and they wont tell you what they fixed. This is an outrage. It shouldnt even be legal. I thought that warrenty laws prohibited this kind of action.It seems from reading the xbox forums that there is a sudden increase in this as of late. They are robbing their customers blind and getting away with it. They are returning xboxs only to have them break again.

I had to send my system back to MS for repairs which took 1 month. When I received my console back it was not my system, but rather a refurbished system that was dated Oct 05 which would be a launch unit. MS has publicly stated that a high percentage of launch units have failed. I also asked MS customer support for a credit for my Xbox live account since my system was being repaired for 1 month and I could not use the paid subscription service. That request was denied.

First off, I have gone through 4 xbox 360's in less then 2 years, due to broken hard drives, trays etc. I just recently bought another 360 about a week ago.

i am a single mom of three kids who saved for a long time to purchase this X-Box, and i simply cannot afford to spend more money on it. Wit the cost of the unti, as well as the games, controllers, etc. i am out around $900.

My Xbox360 died on me 14 months after purchase through no fault of my own. Microsoft told me it will cost AUD$200 to fix. After several emails and phone calls they lowered it to AUD$100. I feel this is unacceptable as this is a widespread issue and an expensive games console should last longer than 14 months.

I have experienced failures on two Xbox 360 consoles within a 3yr span. My first console generated the 3 red rings within a year and I was able to have it replaced by Microsoft. Approx 1 year later, the replacement console generated the same failure. I average about 3hrs per Month of gameplay and this is extremly frustrating. Is Microsoft doing anything to compensate customers and rectify this issue?

BUT, since recieving it in 12/05, I've had it replaced once in 01/06, had the controller replaced in or around 04/06, and had it repaired at my personal cost around 08/06.

Xbox 360 developed '3 red ring' error rendering it non-functional. After doing hours of researching this issue on the Internet is appears to be a wide spread issue that is known about by Microsoft. I called Xbox hardware assistance and talked to an 'agent' and his supervisor regarding my problem. Xbox 360 units originally came with a 90 day warranty but was then lengthened to 1 year - maybe because of the wide spread problems(?).

three red lights on my second xbox 360 and they want 140 to repair their faulty product.

STRESS and loss of 400 dollars for an xbox 3shitty!

Xbox 360 3 lights ring issue -- trying to charge 139.00 for the repair of a faulty product.

My son wanted the new xbox360 for christmas in 2005. I paid $599.00 and it stopped working after 3 months. I called microsoft support and they said we would have to pay to fix it. Microsoft denied that the first set of xbox 360's didn't work and refused to fix it. My son found a recall on a website where microsoft finally decided that they were wrong and would fix or send a new xbox360. I called and they sent a box for use to sent the broken xbox 360 to texas.

I just joined the 3 Red Light Club (Dead XBOX!!). My system is just over 6 months old and was manufactured on 2006-09-10. My system was never abused and was well ventilated. I guess I should have known better with the complaints about the launch systems, however mine was manufactured a whole year after the launch. They should have fixed the heat/solder/board warping defects by now.

I'm absolutely angry about this. They have a SUBSTANTIAL amount of systems with problems, and it IS widespread. It isn't just a slight problem, and someone needs to speak up about this. I'm so sick of seeing all of these people being taken advantage of by a company that is based around greed. They should be fixing these systems for free. Too many people are having these problems.

Had my Xbox 360 for just over 1 year and it will not recognize the games and constantly says open tray. Many people are having this exact same problem, why won't Microsoft fix this free of charge since it is quite common?

I sat in line for the Xbox 360 console for 7 hours at its launch. I am a loyal Xbox customer, but when my first 360 gave me the three flashing red lights of death, I was told that I would recieve a replacement unit free of charge in its place. But now that my SECOND 360 has broken just like the first, now I must pay $130 plus to get it fixed. Maybe it's just me, but I believe that if you pay a lot of money for something like this, it should work perfectly and I the consumer shouldn't have to pay for the mistakes of the maker of the product. Microsoft, as much as I hate to say it, you are tempting me to migrate to Sony.

I had a Microsoft Xbox 360 for about 5 months, and now it just broke down. Piece of junk. Luckily I have a warranty for now, but what do I do when it breaks down after warranty? Give Microhard more money??

I purchased the xbox 360 in January 06 and in May of 07 I discovered the unit wouldn't turn on and I had these three flashing red lights. My first stop was the xbox 360 website to post a thread on the forum to see if this had happened to anyone else....boy was I surprised.

My xbox died like all of the others and Microsoft wants $139.00 to fix a unit that was bad to begin with. I refuse to pay anymore money to Microsoft.

Exactly 21 days after my one year warranty ran out, my Xbox 360 began to display the 3 red lights that signify hardware failure of some sort. The box has been treated with the utmost care and had excellent ventilation for its whole life. I will now have to pay for an expensive repair to a console that cost me $489 and is barely a year old.

At this point my only tangible expense is the cost of the unit, bundled at $600. It is not performing at the advertised level of reliability. I now cannot get it serviced under the new 1 year warranty because I no longer have my original sales receipt.

Wasted over $400.00 on their junk.

I would like to have my expenses related to this repair reinbursed. I have already paid $400 for a defective product and now spending a $140 more for known problems Microsoft has admitted to. This is a sham and we need help.

I spent over $400 dollars just on the system and and play ocasionally and now xbox wants me to pay $130 for them to fix and send me a refurbished xbox so i will have paid $530 for a refurbished xbox. Microsoft is one of the biggest companys out there i think they need to take care of everyone having this problem even if its not in warranty. Where is the qaulity control.

After having pade $400+ for this game system I feel I should have had received more than 15 months of use from it. At this point I do not have $140+ to fix this system. I feel as though I've wasted not only the $400 I spent on the system, but much more on games and accessories. My faith in the Microsoft corporation has been shattered.

$400 console and $60/year XBox Live membership that cannot be used while the unit is away for service

I purchased an Xbox 360 console on 4-27-07 and by 5-6-07 (8 days!) it was defective. It was called error E 74. I called the xbox customer hotline as instructed, after answering a few questions I was told that my Xbox had a hardware problem and would either have to be shipped to Microsoft or taken back to the place of purchase.

My Xbox 360 CRACKED my Rainbow Six Vegas. Microsoft support staff stated that Microsoft has yet to acknowledge that the 360 hardware is capable of cracking a game disk. Then they suggested I send it in for repairs! Yeah, they'll repair my defunct box, by the way the new repaired one will be my third in 5 months - but they won't compensate me for my cracked unreadable game disk. I live in Toronto Canada so after tax it cost me $80.00.

I had bought a XBOX 360 4 months ago and it already has complete hardware failure. Microsoft knows of this problem and still sells its product.

My xbox 360 flashed the dreaded three red lights of death. Purchased in March of 2006, manufacture date of 01-04-2006, supposedly after the original defective consoles were made.

The Xbox 360 is an inherently flawed system, and they refuse to replace it unless consumers pay an extra $140. Compounding the ridiculous nature of this company, this charge can be systematically whittled down to $70. After 45 minutes on the phone, I got nowhere except frustrated. They refuse to help unless you pay more money.

I bought one of the first Xbox 360s mfr date of 09-22-2005. I never realy used it offten till i got xbox live then 5 days after getting a gold member ship it stoped turning on and only showed 3 red lights blinking. I called them and they told me it was going to cost me $139.90 to fix it. I will not pay to fix something I did not break and I have lurned online that this happens to almost everyone. when they get this many complants then it is known to Microsoft that the 360 is defective and it is not fair to charge there customers to fix a divice that is known to be defective.

I bought the XBOX360 11/2005 when it first came out for list price. I purchased the "fully loaded" console with the hard drive and remote.

Today I received the power brick that replaced the one I sent back 4/5/07 to the repair center who received it on 4/13/07 intact. What I received today was a power brick with an Ethernet cable not the power cord! Not to mention I had to pay $12.26 to send it back to because a return box was never sent to us. My son has not been able to play this system since early January. He got to use it all of three weeks after he received it as a Christmas gift. So a 300.00 unit and 7 games at 60 to 70 dollars each THAT CAN'T BE USED!

On my fourth Xbox 360 in the space of a year. All boxes malfunctioned. First one lasted 2 months. Second was a refurbished and didn’t even work. Third lasted just over a week. Waiting on delivery of the fourth now.

My xbox 360 had an internal failure with the 3 blinking red lights and it had to be shipped to them for repair and I am left for 2 weeks without my $450.00 gaming console. Microsoft sent a prepaid box for shipping so I wasn't really out any money although I did buy extended warranty service. I am filing this complaint as advice from a website.

This is the third replacement XBox 360 I have received, the last of which was manufactured in November of 2006. The unit has been in my possession for less than 3 months and has already become useless.

I purchased the system in November of 2006 for my kids. The first game they played may have been played 4 to 5 times and then the system could no longer read the disc. I have cleaned the disc and it still would not read the game. So we purchased a new game and it played about 5 times and the console totally failed. It would not eject the game or respond. I called the support person sent me a box to send it in for repairs that may take 6 to 8 weeks before I see it again. So here it is April 5 months and 500.00 later and we have only played the game approx. 11 times.

I now have 5-6 hundred dollars worth of games, accessories and xbox live acounts that are worthless until I get my consol back, and the chances are that it will crap out again within the next year.

My launch 360 died, my nephews 360 died .and my friends launch 360 died and his replacement died.

I am on my third xbox 360. They all have had the three lights of death, and now the third also has a faulty graphics card causing absolutely no video. I have called xbox and the usual routine of sending it out and receiving someone elses in place of mine has been established as usual. I would love nothing more than to have this company pay for the time and frustration on any consumer who has purchased their xbox 360 product. I and millions of other xbox 360 owners are at a limit, and the time has come to stand our ground and let microsoft know right from wrong. They are wrong for these faulty xbox 360's that they are fully aware are defective, and their customer service center and their our systems are down right now.

I purchased a brand new XBOX360 in January and about a month ago it stopped working. The 3 red lights were flashing. I called Microsoft and they said I had to pay to ship it to them but that they would cover the cost to fix it. So $20.00 and 2 weeks later I receive it back only to find that a week later the same problem happens all over again. So I call them and say I want my money back and they say they can't do that. So this time they will send me a box and pay for shipping to fix it again.

My Xbox 360 has been in and out of service 3 times in the past 6 months. I lost my annual subscription to Xbox Live, with no credit to my account for receiving fualty replacements.

My XBOX 360 got the 3 red rings which means hardware failure. I have had the unit 1 year and 4 days. (4 days out of warranty). They would not honor warranty and charged me $140 repair rate.

3 red light hardware failure after 15 months of use. I now see how broad this issue is from reading on the internet how often this issue comes up. My children have friends experiencing the same identical issue.

I bought an Xbox 360 game console last year (2006) around april. After 2 weeks of owning the console, It malfunctioned and required a repair. I had it repaired and it worked for about 5-6 months, Then i started getting problems with it once again around february of 07, i got it repaired once again and recieved it back around march 1st.

Product is Xbox 360. Encountered the Rings of Death, which is the common term for gamers in which the xbox 360 has overheated the circuit board rendeering it useless.

The three red lights of death on the xbox 360. We have only had it 3.5 months.

Purchased Xbox 360 in 12/06 and by 2/07 the console stopped playing any discs (games, dvds, or cds). Then 3 red flashing lights would come on and I sent in for service. Service was great as they sent me a replacement console since the one I sent in would require more time to repair. Received replacement in 3/07 and it's now 4/07 and the replacement console is not playing any game discs. Will be sending in for repair once again but would prefer a refund in order to purchase a Sony PS3 or Nintendo Wii.

My original xbox 360 failed with the 3 red light ring of death just at a year. I paid for the repair and microsoft sent me a newly refurbished model which was broken when it came out of the box. I sent the unit back and they repaired that exact unit and sent it back to me. The unit worked for about 3 months and again the ring of death came on. I sent that unit back and was furnished with another refurbished unit which worked until yesterday 4/5/07 when I again saw the red ring of death. I contacted repair and informed them I want a brand new unit and not another refurbished piece of junk. They tell me as of 4/5/07 they will not replace any units with new ones anymore. I after going through 3 levels of management still only ended up with a refurbished replacement unit. They offered me a wireless headset. Big deal.

I purchased a X-Box 360 for my. I paid $550.00 for it and now just over one year later it will not work. I have spoken to the X-Box who told me repair at the cost of $169.00 plus shipping. I think this is outrageous.

My brother bought an Xbox 360 while stationed in California in the Navy. He recently sent me the console because he was leaving for 7 months to go to the Persian Gulf. I have had the console for about 2 months and the 3 lights of death, as I have read, started yesterday. I can't play more than one minute before the system freezes with a checkerboard effect on the screen.

my x box 360 quit working after owning it for three months. it has been used for 40 hours at most.

We purchased a Xbox 360 Premium bundle on 11/27/2006 as a gift for Christmas. The unit has been in use since early January 2007. The unit failed on 3/31/2007 while playing the Burnout Revenge game. Three red lights appeared on the game console and the power shut down. We followed the directions from the Microsoft's KB article 906103 to restore power to the unit. However, the unit will not power on. I'll will be contacting Microsoft today for warranty service.

All of my games over heat in like 5 min, to i bought the stupid cooler, and it still over heats. My games very rarely read I sent it back they supposedly fixed it and it still doesn't work

I have had my XBox 360 for about a year. On March 27, 2006 my Xbox 360 quit on me. The console shuts down and has three flashing red lights around the power button rendering it unusable. I called Microsoft and they told me that because it wasn't registered that they would get my registration information. The guy entered in that I purchased it on March 25, 2006. I didn't realize it at the time, but that date he had just made up put the console at two days past the one year warranty. They then told me it would cost $130 to fix it. I spent $400 on an XBox and now they are charging me $130 to fix the deffective machine they sold me.

I have wasted $500 hard earned dollars to buy something that lasted less than six months.

I returned my xbox 360 after having it for FOUR MONTHS. It broke and they replaced it but, after having the replacement unit for only six and a half months it broke! Now on top of me giving them 600 dollars less than a year ago they want another 140! This is completely outrageous and terrible to do to a consumer. I have never heard of a company that wouldn't do everything it could to make you happy after you already sent something back once, something needs to be done about this.

My son bought a game, put it in my xbox and got the ring of death. Now his xbox doesnt work anymore.

Purchased the Xbox360 in December 2005. The unit, as with millions of other units, has been overheating. When my son contacted tech support via email he received a short email stating that the y acknowledged the problem but gave no information on how to fix the problem. Several attempts via tech support resulted in incomplete emails that appeared to have been part of a form email. STill no information given. When I called, I was told that my son (A MINOR) should have called instead of emailed his problem and as such they now could do nothing as it was out of warranty.

I bought a X-box 360 3 months ago and it just crashed, it keeps freezing to the point where it turns off. So I sent it for repair free of cost because of Microsoft's new 1 year warranty but I still have to pay for shipping and to insure it. How do I know if it will break down again? After I get it back I will only have a 30 day warranty which wont do me any good if it breaks down in another 3 months.

Bought my first Xbox 360 on 11/22/05. It lasted until 03/10/06 when it got the dreaded 3 red rings of death. The new console had issues right from the start. It would occasionally give an error message (E74) or just display a black screen. My 360 is now giving me the same error message EVERY time I turn the thing on. The same console arrives on 03/05/07 apparently repaired. I turn it on, it works fine for about an hour, freezes, shows error message E79 on restart and then basically dies.

After 1 day of use my system started blinking three red lights and stopped working. I returnd it to the store and 2 1/2 months later the new one did the same thing.

Purchased XBox 360 on 11/22/2005. It broke on 7/16/2006.

'Refurbished' XBox 360 stopped working about 30 days after the purchase date. 3 red lights.

Writing about x-box 360. I have had the xbox 360 for less than a year and it will not play a movie, cd, or game. You pay $499 for a product and it is broken in less than a year. They set up a product that does not work on a 90 day warranty plan and then make millions of dollars fixing the system that was probably engineered to fail.

I bought an Xbox 360 back in April of '06. Towards the end of January it developed the three blinking red lights. Called it in and support had me ship it out for repair. I got my replacement 9 days later and was very happy with the quick turn around. All was well unitl I tried to watch a movie, the console kept complaining about having the wrong region code. After some investigation I determined that the console they sent me was for another country and so I could not play region 1 DVDs on it. The new console locked After a few more trouble shooting steps it I got the three blinking red lights.

My Xbox 360 after having for about a year and being out of warranty for approx 14 days now just got the three lights error and went completely dead. I purchased at least $1,000.00 or more in games and accessories for this system and was told by Microsoft that I would have to pay $140.00 to repair this garbage and if they could not I would receive a refurbished unit. My Xbox 360 was used maybe 3 times a month and kept covered when not in use and in an open area when in use so no chance of overheating.

I'm an Xbox owner who have had the problem of the system crashing with the 3 red lights. I was told by a supervisor that it would cost me $140 to fix or be replaced.

One year after purchasing an XBox360, the "red rings of death" problem started occuring after using the equipment for a period of time.

Ordered through the Microsoft eCompany store and received the unit via UPS. The machine was faulty right out of the box as the first thing I saw on my screen was the error code for a hard drive malfunction. What a way to start! I called the support number and they told me to mail in the hard drive (on my dime). Before I even got the hard drive back, I get the three flashing red lights of doom. Called the support line again and they told me to wait for a shipping box in 3-5 business days and send in the whole machine.

Microsoft has admittedly made a faulty product known as the xbox 360 and has only taken a baby step to make up for it. They are going to lose my business and my faith in their products.

Our new XBox 360 that we've had about 3 months won't work. It flashes 3 red lights on the front. My son never kept the receipt so I think we are stuck. I think a recall is in order.

I'm on my 2nd 360 console, it just broke! I paid $400 for this thing and it constantly crashes and locks up... the first time this happened MS wanted 200 dollars to repair it. I lucked out and got it exchanged at my local K-Mart (great company!). This time, I'm going to have to send to the factory for repairs. My problem is, I've had two of these $400 game consoles, and both have been faulty!!! Why are they allowed to sell these products if they will not work? Something needs to be done about this problem, and MS should not be allowed to make money on repair fees for products that they have sold that were faulty to start with.

I bought a xbox 360 for the holidays, here I am one month and 3 days out and it's worthless.

Contacted Customer service 800-469-9269. Just bought an XBOX 360 system for Christmas 2006, upon setup the Hard Drive failed. Contacting Customer service on December 26 and 27, 2006 said that they would send out a prepaid box to send it in for repair or a new refurbished one. I waited until January 15, 2007. No box. I called them back and now they said they canceled my reference number for replacement and that it was policy for me to pay to send it in for repair or replacement. They will not send out a prepaid box.

System was purchased as a complete unit including a hard drive that was NOT in the packaging, 1 mont, numerous phone calls and empty promises later, no hard drive. Microsoft has NO mechanism for customer service that produces any results.

My xbox 360 has broken 5 times now and is broken at the minute. Had 6 weeks from new then was replaced with a refurbished one. Offered rubbish compensation i.e free kameo game and memory unit also offered Viva Pinata which never received!!

My Xbox 360 failed. After only having it for 98 days, it gets the three red lights. That would be enough to bug me but no...after 3 weeks I received an older refurbished xbox 360. It didn't work!

The console unit scratched both game discs that were played in the unit. The unit will suddenly stop and give a disc read error. The game console was literally a day old! I called the tech support line and was told that there is nothing wrong with the console, that this is the nature of the unit!

I bought an Xbox 360 on 12/30/06 and after playing it just a few hours, the console went out and I had 3 blinking red lights. I will not buy another Xbox in the future. I also purchased a game for $64.91. Now I am stuck with a game that I can’t use and less than 12 hours after I purchased it. All of this has cost me a little under $500.00 not to mention my time.

The 360 XBOX that we purchased last year freezes up during use. When this happens the machine has to be rebooted only to freeze up again.

I received a Brand New Xbox 360 for christmas. I opened the package set up the system and only after 1 hour of game place the system showed a hardware failure. This is a brand new system never used and its faulty right out of the box.

Installed fall update for my xbox 360 console and immediately the console no longer worked. I was on the phone for 5 hours trying to convince Microsoft that it was their update that killed my machine and they would not take responsibility for the mistake. They told me I had to pay 140$ for repair which I refused to do because it was not my fault the machine broke.

Like so many others, I have an Xbox 360 that has failed after only several months of use. This began with a freeze here or there and slowly escalated to nearly constant freezing and finally red lights indicating some sort of internal problem with the system. No games will last more than 5 minutes, movies will not play, and even the dashboard freezes after not too long. Fortunately, Microsoft has extended the warranty on ALL 360's to 1 year from the date of purchase, so this one is being returned for repair.

Purchased Xbox 360 on July 3, 2006; it started malfunctioning on December 15, 2006 and ultimately died on December 22. It is the 3 red light - general hardware failure. Microsoft said they would send a return box that I can send my unit to their repair center to get my unit fixed. So much for my kids being able to play their 360 games on Christmas or anytime before the end of the year. What a great way to spend Christmas break, using the Xbox 360 games as paper weights. I hope Microsoft gets their act together and starts sending out replacement units that actually work.

I downloaded the Fifa World Cup demo for the Xbox 360 from Xbox Live. I started playing it and it froze up on me. I bought that game and it froze up constantly. I got frustrated and sold it. I bought NCAA Football 2007 for the 360 later on and that game kept freezing up too. I ended up selling both games which are both made by Electronic Arts. I contacted Microsoft and they had no solutions but rather blamed it on EA. I contacted EA and they blamed it on Microsoft. I got fed up and sold my Xbox 360. That's just ridiculous. I shouldn't have to deal with stuff like this.

Microsoft put out a bad product, xbox 360. They keep breaking down and Microsoft wants me to pay for repairs. My third one is broke. I wouldn't mind paying the $140 dollars if they would last, but they don't. Microsoft has sold a faulty product and should be made to take responsibility for it.

I purchased my xbox 360 roughly 2 1/2 months ago. After a month, it started freezing at random times. Also, I would have to start it, shut it down, and restart it several times before it would boot up and get the the logo screen. After hours of time on the phone trying to trouble shoot and half the time getting customer service reps that were very hard to understand, I had gotten everything done to send it in. I finally got it out for repair, and timed it so it would come back right before the holidays. Their repair centers shipping department then neglected to tag my package to require a signature.

Bought an Xbox 360 for Christmas. Played it 2 hours, then updated with the mandatory update. Now the console doesn’t work at all. Games and DVDs will play for around 1-minute, then the console locks. This is worthless!

I’ve had two Xbox 360’s with defects both times. Sent one in for repair but the one they sent back to me was much older than my console. Additionally, my downloaded content does not work properly with the refurbished console. Microsoft has been of no help on the phone. I feel like I have paid money for nothing.

I have had a total of five Xbox 360's fail and I am on number six.... tonight unit number six just failed! Please help me and get Microsoft on the ball! I’m frustrated and angry.

Microsoft XBox 360 Failure. This was the second unit, with first being shipped on warranty. Units last roughly four to six months before hardware failure.

My first XBOX 360 died after a week and it took two long frustrating months for Microsoft to replace it. The replacement died November 28th. It started acting up after I installed an update for Gears of War. It's almost been a month since my first phone call to have this unit replaced. I'm still waiting and I'm extremely frustrated and stressed that Microsoft is not helping its customers.

Had bought an Xbox 360 brand new in May of 2006. Xbox froze constantly after the last update and finally died 12/17/06. It cost $400.00 and only lasted 8 months.

Xbox 360 failed after just 6 months of light usage. At startup there are 3 red flashing red lights and device will not function. Microsoft wanted me to spend $140.00 to fix the product that never worked correctly to begin with. If they offered to fix it for free, then that would be fine. But to expect me to pay an additional $140.00 on top of the money I already spent to buy the product is absurd.

Bought my Xbox 360 in March of 06 and on 12-19-06 the 360 crashed with the 3 red lights. It will cost me $140.00 plus s/h to get it repaired. From what I read you don't get your 360 back. You get a refurbished one. One that probably has many more hours of use then yours!

I received an Xbox 360 as a gift but it soon malfunctioned (three flashing red lights). It was sent to McAllen, TX for repair. The replacement console sent back to me was ALSO defective and malfunctioned less than 36 hours after receipt! This is costing me grief and frustration that otherwise would not occur if Microsoft manufactured a decent product.

Three blinking red lights indicating hardware failure on Xbox 360. This is the 2nd time that this has happened in 1 year. Had to mail back console and pay the shipping cost. Was initially asked to pay $139.00 for repairs, but ultimately was given free repair cost. However, I still lost money due to shipping.

Bought an Xbox 360 in April, 2006 and played it a few hours a week. Stored it in a well ventilated location. As of December the Xbox does not have any output to the TV and shows 3 red lights on the front. Microsoft wants $138.00 dollars to fix the problem. The Xbox cost $400.00 dollars. The product comes with a 3-month warranty which is short for electronics.

I purchased an Xbox 360 and have had nothing but problems with it. The Xbox destroyed several $65.00 game discs and has never worked correctly since I purchased it less than a year ago. It is now inoperable and Microsoft has done nothing but give me the run around and tries to solve my problem through a 1-800 number you can never reach and when you do it's a stinking recording that takes you nowhere.

Microsoft Xbox 360 hardware failure after 6 months of casual use. Unknown error. Consol had to be sent in for repairs after warranty expired. Cost of $130.00 plus shipping.

The most recent xbox update (which we're forced to make) bricked my xbox to the point that games started freezing at random points. Now the xbox 360 doesn't even boot up and just shows the 3 flashing red lights. I had not had a single problem with the xbox until the update was done recently.

I have spent 4 days dealing with my busted 360. I purchased this on 8-26-06 and 104 days later the ring of death has invaded my 360. Microsoft said I would need to send it in but I would be required to pay $139.00. I stated repeatedly that I would not pay for a defective product. I finally spoke with a supervisor who told me to fax in my receipt showing the purchase date. She stated that they may extend my warranty or give a discount on the repair cost.

My Xbox 360 died (red ring of death) after 11 months.

I purchased my Xbox in April, 2006. In December the unit went out and I saw three blinking red lights. I researched the problem online only to find out this was a critical problem with the hardware and that it must be sent in for repairs. I contacted customer service only to find out they would not fix the problem unless I forked over $139.00 because the 90 day warranty had expired.

My Xbox 360 crashed. I was playing a game and the whole system froze. I tried to restart the game but it would not turn on and then I got the blinking red light. The customer care rep told me to send the my Xbox back and they would fix it, for $135.00! Everything was fine until I did the last update that Microsoft sent out, then the next thing I know I have a very expensive book stopper.