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BUYER BEWARE! Model SLED5550-UHD is made to break. I wish I'd spent a few hundred more and bought from a reputable & ethical brand. Approximately 2 months after the warranty was up, the LED stopped working- colours flashing, screen going black, completely stopped working out of nowhere. The TV is in perfect condition and hasn't moved in a year. Clearly this model of TV is defective as I've read hundreds of reviews now detailing the EXACT same occurrence. Not to mention the first TV I received had this problem right away and they had to send me a new one.
Their customer service basically just said 'nothing we can do after 1 year' even though I sent screenshots of dozens of reviews showcasing the model was defective. They know this and made this television to break. I've also read that even if your television is under warranty, they will stall their replies for weeks until your warranty is up or take up to a year to send you your money back. I find this to be highly unethical- I'm surprised their isn't a class action on this company by now based on how they mistreat their customers and sell defective products. DO NOT BUY FROM THIS COMPANY.
I purchased this 58" smart tv 5 months ago. While watching tv it made a loud pop and there was a terrible smell coming from the tv. The screen went black. I contacted customer service and what a joke. They wanted full details pictures and my receipt which I provided. After 6 days of back and forth on the phone and email they tell me they cannot see my receipt. It was clearly posted as it was online purchase. They keep saying they will send an email to their warranty department as they don't have a phone number (ummmm????) Along with a confirmation email stating it has been sent.
I'm yet to receive that email which I've been told twice I'd receive. They will not put a manager on the phone. The first time I was told they were eating and the second time I was told they will just tell me the same thing the customer service rep was saying. Please do not purchase from this company. When a tv price is to go to be true it probably is. I'll probably never see a refund as this company clearly has an agenda.
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I purchased Sylvania model SLED5550-D-UHD about a year ago. It’s now flicking from a black screen with a green line through it, back to the program with the sound cutting out every few mins. Very annoying.
I purchased a 36” Sylvania flat screen TV from Sam’s Club in 2007. It still works great except for the remote. I use mostly Roku programming and run the sound through my Bose stereo system, so haven’t bothered to get a new remote. I will probably get a new, larger TV one of these days, but I think the older Sylvanias are pretty good quality.
It has a built in DVD player with Dolby digital and HDTV. It has about 6 different picture settings and you can adjust the color and balance easily. I wished the volume could be louder and I can get it louder only if I plug in a audio extension into the audio jack and plug a headset that amplifies the sound by 110 decibels. I am hearing impaired so I have to sit closer to the tv to read the closed CAPTIONS since it's a 20 inch screen and I will sit close enough to hear the tv set. I had to buy a small screen tv as I couldn't carry or handle a larger tv set. I have been happy with the tv set. I really got a good deal on it. The way it's going then it may last another 10 years.
I bought my 19 in. LD TV w/ built-in DVD player in 2008. Love the DVD feature. TV works fine. Last week, my remote control bit the dust. I called Sylvania customer service to see if I could order a new one. Spoke with a nice rep who told me they don't have remotes for that remote in stock and suggested I call a company, Remotes.com. This company builds/refurbishes all types of remotes. I gave the rep the Sylvania TV model number. He assured me he could get a remote built and would ship it that afternoon. Two days late, the new remote arrived, and everything works fine. Sylvania has been my name to trust for many decades, and I'm glad to do business with them.
I am poverty-stricken and have no money to spare. I got this television on sale and put it on lay-a-way! I haven't had any problems with it for 4 years now! My 32 inch Sylvania Television screen is just the right size. Even with my blurred vision I can see the crystal clear images on screen. It also offers an HD but I am a baby boomer. That means I am not technically savvy enough to know what that means and why I should use it. I love that I can hook up my little cable cords to stream my movies from computer to television.
The TV set is 9 years old. It's not a smart set and has a giant tube in it but it has given a good picture for many years... Now set has a black streak across top when the light from a show is low. For the price, this was a great set when I bought it. It is 37" which is a nice size, not too large. Picture was clear from the start. Will be sad when the tube eventually goes.
It is a 1080 HD, it has the best picture I have ever seen. And when you hook-up a game system it is almost like 3D. No other brand comes close.
Works great but lacks some of the modern features. Not able to scale screen to fit what is being shown: i.e., widescreen, letterbox, etc. This TV does not work well with my cable remote device and most features are not compatible with the provider I use.
Sylvania TV Company Information
- Company Name:
- Sylvania TV
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