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Reviewed July 14, 2023
My wife and I bought a 55 inch Toshiba fire tv on May 30, 2023 and in less than two months the tv broke. The tv shows colorful lines but the sound still works. We called the manufacturer and they said there’s nothing they can do about it because the screen is cracked. The warranty covers absolutely nothing. I spoke to a representative and he was rude. If we had damaged the tv ourselves we would have no issue replacing it but 400$ down the drain and now we are without a tv. It ridiculous that they never answered any emails and i had to call so many times for them to tell me they can’t do anything about it. While on the phone they kept calling me ma’am meanwhile I told them it was under my wife’s name. And on top of that he sends a message after calling me she and then he.
Reviewed June 12, 2023
Bought a new model 32LF221U21 in April of 2021. The TV died on 8 June 2023. It went from from working fine to no video, to no audio or video in a matter of minutes. Toshiba was totally dismissive. Said TV was out of warranty--which it was. However, the set had not been misused or moved from its spot during the whole period, and two years is MUCH too short a product life for a television.
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Reviewed Aug. 6, 2022
For more than 22 years I have purchased Toshiba Computers and TV's. I've always have been satisfied with their products. My computer lasted more than 15 years and I've just purchased their 43" TV. The TV has so many features including Alexa voice response. I love their products and am a very satisfied customer.
Reviewed Feb. 20, 2022
TV were built for use in just a year, it completely went dark and nothing seem to work. Very disappointed in buying this brand. No amount of reset seem to work, even when the technical team can't even support with the problem, insurance don't cover either.
Reviewed Dec. 21, 2021
Bought tv 8months back. From day 1 it had issues. Since 3months it is not working and my experience with service team is horrible. They have blacklisted my no although I had called only twice. Worst service and product also of below level quality. It's not any Japanese technology must be Chinese one. I condemn the company coz to share the email id of the concerned need to get approval it seems. Worst!
Reviewed Oct. 31, 2021
I got new Toshiba tv as a birthday gift that was broken under a one year warranty, and when I called them about it they did not want to cooperate with me, sending me to Best Buy, in which they were no help. Then I called customer service I spoke supervisor Mr. ** then I received an e mail from escalation Toshiba asking me to send photos. I did send 8 photos to support my case but no response. I Will never buy Toshiba’s product.
Reviewed Oct. 11, 2021
I bought this TV in November 2018. Just under 3 years ago. It was working ok, except for the BlueTooth connection with my soundbar. I ignored that. Now, it only has vertical lines on the screen. NO picture. NO video. Sometimes the lines are the entire screen, sometimes only part of the screen. Either way, no picture, only lines. This was not a cheap TV!! I expect it to last longer than 30 months!!!
This is my third and last Toshiba TV. The other 2 didn't last very long either maybe 3 or 4 years. Toshiba customer service and 1 year warranty are useless!!! I will be buying another brand. This is SOOO WRONG!! For customers, for the environment, and so bad for Toshiba's reputation. Build electronics worth buying that last!!
Reviewed Oct. 4, 2021
My Toshiba TV is still under warranty. I have raised a complaint 1 and half month back and it's still not repaired/changed. Everytime we call customer care, they apologize for the delay but no action is taken.
Reviewed Aug. 27, 2021
My Toshiba Amazon Fire TV is one of the best TVs I've ever owned, seriously! The color is exuberant, the imagery is crisp, and it keeps up with the motion of sports games and other active showings. I've had it 2 years now and it's never had any issues and because of its clarity, everyone who visits, asks me about the TV. I'd buy Toshiba TVs every time if they're going to be this good!
Reviewed Aug. 12, 2021
We purchased our Toshiba TV about a year ago. Amazon Fire was included with it. The picture is incredible, as is the sound. We have had zero issues with it since buying it. It was well priced and is a value for the price. I only wish we had bought the smaller model for our bedroom, instead, we went with a different brand.
Toshiba author review by ConsumerAffairs Research Team
Toshiba TVs are ideal if you need televisions in a bar or office, as they are geared more toward commercial- and professional-grade large-format displays. The 4K Ultra HD displays are built to last with a three-year warranty.
Large format sizes: Toshiba TVs are ideal if you need televisions in a bar or office, as they are geared more toward commercial- and professional-grade large-format displays. The 4K Ultra HD displays are built to last with a three-year warranty.
4K Ultra HD: Superior picture quality is achieved with this new technology.
3-year warranty: A long warranty covers you against damages.
Larger than life: Use more than one screen to create video walls. The MontageSeries' ultraslim 3.5mm bezel-width edges seamlessly blend together to create one giant screen.
Superior refresh rate: At 120Hz refresh rate, Toshiba delivers twice the refresh rate of standard display screens so moving images are displayed without any motion blur.
Toshiba TV Company Information
- Company Name:
- Year Founded:
- 1251 Avenue of the Americas Suite 4110
- New York
- Postal Code:
- United States
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