Toshiba TV

Toshiba TV Reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About Toshiba TV

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Toshiba TV Reviews

Filter by Rating

  • (67)
  • (27)
  • (8)
  • (19)
  • (171)

Popular Mentions

    How do I know I can trust these reviews about Toshiba?
    • 4,532,279 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Toshiba?
    • 4,532,279 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 1, 2024

    I purchased two Toshiba TVs. One in September 2020 and another in 2021. The TV had hardware issues beginning with the one purchased in 2020 after almost three years. I'm not a person who can purchase TVs every year. My TVs prior to Toshiba, Vizio and Samsung brands lasted me well over ten years and they used to have games played and more streaming. If you want a quick buy that you don't mind only lasting a year or so after warranty expires then go with Toshiba. I am just left out of over $1000 and two TVs from Toshiba that cost more to repair, heck even just diagnose then they are worth in quality and customer service. They only care that their TVs last beyond the one year warranty.

    I spoke with multiple areas. As a mom who TV was not used much not even half as much as my other TVs this is disheartening and I'm left suffering over something that shouldn't even be an issue. They don't even want to take the feedback since it's beyond a year also signaling the care into the consumer and their brand quality. I know they sold to Hisense so I'm not sure who the culprit is of lackluster service and quality built TVs. I don't live in the reality of just spend hundreds on another; maybe you do. I purchase what I thought to be quality that will last my family. I'm not a gamer, neither are my girls to get Toshiba means you must be able to afford warranties the 5 year.

    I suggest if you have the additional for warranty you pay extra for another brand. Most times brand name doesn't necessarily mean better quality or customer service; here it does. At other places they will take the feedback at least. One person stated it...but when I asked who the feedback would go to it seemed as if he just said it to appease me. Purchase at your own risk pricing can lure you in but if you have to keep spending it every few years is it really cheaper than the other brands where you only have to pay once?

    Thanks for your vote! Report
    Customer ServiceCoverageStaff

    Reviewed July 14, 2023

    My wife and I bought a 55 inch Toshiba fire tv on May 30, 2023 and in less than two months the tv broke. The tv shows colorful lines but the sound still works. We called the manufacturer and they said there’s nothing they can do about it because the screen is cracked. The warranty covers absolutely nothing. I spoke to a representative and he was rude. If we had damaged the tv ourselves we would have no issue replacing it but 400$ down the drain and now we are without a tv. It ridiculous that they never answered any emails and i had to call so many times for them to tell me they can’t do anything about it. While on the phone they kept calling me ma’am meanwhile I told them it was under my wife’s name. And on top of that he sends a message after calling me she and then he.

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about TV Brands delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Reviewed June 12, 2023

      Bought a new model 32LF221U21 in April of 2021. The TV died on 8 June 2023. It went from from working fine to no video, to no audio or video in a matter of minutes. Toshiba was totally dismissive. Said TV was out of warranty--which it was. However, the set had not been misused or moved from its spot during the whole period, and two years is MUCH too short a product life for a television.

      Thanks for your vote! Report

      Reviewed Aug. 6, 2022

      For more than 22 years I have purchased Toshiba Computers and TV's. I've always have been satisfied with their products. My computer lasted more than 15 years and I've just purchased their 43" TV. The TV has so many features including Alexa voice response. I love their products and am a very satisfied customer.

      Thanks for your vote! Report
      CoverageStaff

      Reviewed Feb. 20, 2022

      TV were built for use in just a year, it completely went dark and nothing seem to work. Very disappointed in buying this brand. No amount of reset seem to work, even when the technical team can't even support with the problem, insurance don't cover either.

      Thanks for your vote! Report
      Verified purchase
      Customer ServiceStaff

      Reviewed Dec. 21, 2021

      Bought tv 8months back. From day 1 it had issues. Since 3months it is not working and my experience with service team is horrible. They have blacklisted my no although I had called only twice. Worst service and product also of below level quality. It's not any Japanese technology must be Chinese one. I condemn the company coz to share the email id of the concerned need to get approval it seems. Worst!

      Thanks for your vote! Report
      Verified purchase
      Customer Service

      Reviewed Oct. 31, 2021

      I got new Toshiba tv as a birthday gift that was broken under a one year warranty, and when I called them about it they did not want to cooperate with me, sending me to Best Buy, in which they were no help. Then I called customer service I spoke supervisor Mr. ** then I received an e mail from escalation Toshiba asking me to send photos. I did send 8 photos to support my case but no response. I Will never buy Toshiba’s product.

      Thanks for your vote! Report
      Customer ServicePrice

      Reviewed Oct. 11, 2021

      I bought this TV in November 2018. Just under 3 years ago. It was working ok, except for the BlueTooth connection with my soundbar. I ignored that. Now, it only has vertical lines on the screen. NO picture. NO video. Sometimes the lines are the entire screen, sometimes only part of the screen. Either way, no picture, only lines. This was not a cheap TV!! I expect it to last longer than 30 months!!!

      This is my third and last Toshiba TV. The other 2 didn't last very long either maybe 3 or 4 years. Toshiba customer service and 1 year warranty are useless!!! I will be buying another brand. This is SOOO WRONG!! For customers, for the environment, and so bad for Toshiba's reputation. Build electronics worth buying that last!!

      Thanks for your vote! Report
      Customer Service

      Reviewed Oct. 4, 2021

      My Toshiba TV is still under warranty. I have raised a complaint 1 and half month back and it's still not repaired/changed. Everytime we call customer care, they apologize for the delay but no action is taken.

      Thanks for your vote! Report

      Reviewed Aug. 27, 2021

      My Toshiba Amazon Fire TV is one of the best TVs I've ever owned, seriously! The color is exuberant, the imagery is crisp, and it keeps up with the motion of sports games and other active showings. I've had it 2 years now and it's never had any issues and because of its clarity, everyone who visits, asks me about the TV. I'd buy Toshiba TVs every time if they're going to be this good!

      Thanks for your vote! Report
      Loading more reviews...

      Toshiba author review by ConsumerAffairs Research Team

      Toshiba TVs are ideal if you need televisions in a bar or office, as they are geared more toward commercial- and professional-grade large-format displays. The 4K Ultra HD displays are built to last with a three-year warranty.

      • Large format sizes: Toshiba TVs are ideal if you need televisions in a bar or office, as they are geared more toward commercial- and professional-grade large-format displays. The 4K Ultra HD displays are built to last with a three-year warranty.

      • 4K Ultra HD: Superior picture quality is achieved with this new technology.

      • 3-year warranty: A long warranty covers you against damages.

      • Larger than life: Use more than one screen to create video walls. The MontageSeries' ultraslim 3.5mm bezel-width edges seamlessly blend together to create one giant screen.

      • Superior refresh rate: At 120Hz refresh rate, Toshiba delivers twice the refresh rate of standard display screens so moving images are displayed without any motion blur.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Toshiba TV Company Information

      Company Name:
      Toshiba
      Year Founded:
      1985
      Address:
      1251 Avenue of the Americas Suite 4110
      City:
      New York
      State/Province:
      NY
      Postal Code:
      10020
      Country:
      United States
      Website:
      www.toshiba.com