Toshiba TV Reviews

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About Toshiba TV

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Toshiba TV develops and manufactures consumer electronics, focusing on televisions. The company offers a variety of TV models featuring 4K resolution, smart capabilities and picture quality technologies.

Pros
  • Excellent picture quality
  • User-friendly interface
  • Good value for money
Cons
  • Frequent repair issues
  • Poor customer service
  • High repair costs

Toshiba TV Reviews

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    Page 4 Reviews 240 - 440
    Price

    Reviewed Dec. 28, 2011

    Same old story that I've read on previous posts. My Toshiba Regza 52RV535U 52-inch LCD TV has gone bad again. I purchased it new in December 2008. It developed the vertical, multi-colored banding over 1/3 of the screen approximately 18 months later. To my surprise, I was provided a refurbed 52R535U. I considered myself fortunate, especially with all of the run-around everyone else is getting. Now, approximately 18 months later, again the banding has returned. I spent over $1,700 for a television that I barely got 3 years out of. I feel that Toshiba knew about this problem and continued to put it out for consumers to get "suckered in to." Add my name to any class action lawsuit that arises from this. It is too common of a problem for this to go unchallenged by us, the consumers, who bought an expensive item with the belief that it would last.

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    Reviewed Dec. 25, 2011

    I bought a Toshiba 55” LCD TV model #55G300U about 19 months ago and it was working fine until recently. My problem is, first, my picture flickered for a couple seconds and then it went dark, not completely dark, but not as bright as before. I'm thinking the backlight burnt out.

    Second, after it's on for a few minutes, it starts making this weird smell, like burned electronics, and it goes to my head and gives me a headache! I'm afraid to keep it on and it starts a fire or something. Anybody else having this problem or know what I should do?

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    Customer Service

    Reviewed Dec. 23, 2011

    I bought a 46-inch Regza 2 years ago "POS" and the screen comes on then goes black. All I get is a sound every time I turn it off and on. It turns on then after a few seconds, it goes black again and all I get is sound. I called the supposed customer support and as soon as I mention my Regza TV isn't working, the phone line goes dead. I want to be in the class action suit. My contact email is **.

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    Customer Service

    Reviewed Dec. 22, 2011

    I bought a 55" LED Toshiba (55SL417U) on September 24, 2011. TV went out December 10, 2011 (less than three months). I could not register the warranty online or through Toshiba technical support. I had to wait for the warranty department to open (Mon-Fri; 8 am to 4). Service was supposed to be scheduled but never got a call, so I called them. They are waiting for the part that could take 14 days to come in. Toshiba customer service sucks. They won't call you when they say they will and will hang up on you if you push for results. Bad product and terrible customer service.

    Don't recommend Toshiba for anything. Going on two weeks now with no solution in sight.

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    Customer ServiceStaff

    Reviewed Dec. 21, 2011

    We purchased a 40 inch LCD TV (40E200U) seven months ago and it stopped working. I called Toshiba because it was still under warranty. They told me they would send a repairman out but did not give a time frame. It took 10 days for him to come out. He brought parts that Toshiba told him would fix the TV even though no one had ever looked at it. The parts did not fix the TV and he had to ask for the parts that would fix it. That took another 10 days. I called Toshiba back and complained and was told that after 20 days, I would get a replacement voucher for a new TV. But after 21 days when I called, they said that it was actually 30 days and that began after each part was ordered. If they (Toshiba) eventually decides that the TV is costing too much to repair, only then would I get a new TV. This is not good customer service and I will never purchase a Toshiba product again.

    I am still waiting for more parts to fix the TV. Since the first part sent did not fix the TV, the repairman was told to return that part and put the old back in. When the next part came and was replaced, it was found that both parts were bad and now I have to wait for the first part to be shipped again. It is currently on back order and Toshiba or their repair center cannot give me a date when it will ship. The repairman is totally at Toshiba's mercy in regards to parts. I will never purchase another Toshiba product. They do not care about their customers!

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    Reviewed Dec. 19, 2011

    I have the same problem as many others do on this website. A Toshiba piece of junk (MN52RV535U) that I paid $800 for 3 years ago and the LCD panel is bad. Toshiba needs to repair this TV's at no cost. Their referenced repair facility wants $1600 to do this repair. Toshiba refuses to even help any with this problem. This is ridiculous and some lawyer needs to get in this game and hold them accountable on a class action suit. I will never buy anything Toshiba sells and I am spreading the word to all my friends and relatives to do the same. I had a similar problem with a Mitsubishi TV 3 years ago and they furnished all the parts to repair my TV. All I paid was the labor. It also was out of warranty, but Mitsubishi understood their TV should last longer than 3 Years. Whatever happened to complete customer satisfaction? The repair facility wants over $1600 to repair the TV with no help or consideration or complete customer satisfaction from Toshiba.

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    Reviewed Dec. 12, 2011

    We purchased our TV in November 2008 from Rex TV. It is a 60 inch Toshiba model #65hm167, and it has white dots all over it. I called Toshiba, and they will not do anything about this problem. I would love to be involved in a class action suit for this issue. We paid close to $2,000.00 for it, to only last 3 years. That's crazy. They said it is out of warranty. I heard the repair is around $800-$900.

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    Customer Service

    Reviewed Dec. 9, 2011

    Toshiba makes a poor television and does not stand behind it. Their "customer service" is completely apathetic toward the customers' needs. I will never buy anything else with the Toshiba label on it.

    I purchased a 46" Toshiba Regza 46RF350U in 2008. This was a very nice TV for about 2 years. Then a thin red line showed up on the left side of my screen. For anyone not familiar, search the internet for "Toshiba red line issue" and you'll get way too many hits for my comfort. Well, I had purchased an extended 3- year warranty, so I called and had the entire screen replaced at no charge to me. It was handled nicely and my TV was back to normal. Until about a year later, the red line was back. I called Toshiba and was promptly told that I was out of warranty and my only course of action was to pay to have my TV repaired. I explained that their technician had replaced this screen less than a year before. I was again told that I was out of warranty and they were not going to repair my TV.

    Because I did not want to pay $500 to have a new screen put into a 3-year-old TV that I paid $1200 for, I just kept using the TV. The red line would, eventually, go away after the TV was on for about 10 minutes. I was willing to live with this until I could budget for a new TV. However, now the thin red line has turned into a 10-inch wide rainbow of colored lines along the left quarter of my screen and, it doesn't go away. My 4-year-old $1200 Toshiba TV is now completely worthless and I am forced to get a new one.

    I say again, I will never buy anything with the Toshiba label ever again.

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    Customer Service

    Reviewed Dec. 7, 2011

    I received an email from Toshiba requesting I participate in their product review. I spent 25 minutes on it. I have been inundated with telemarketers calling me since, especially at work. I have been asking to not be called. The calls continue mostly from California. I trusted Toshiba to safeguard my contact information. I am very dissatisfied with this experience. I'm not sure what you can do about it, but I wish you could rectify the damage done.

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    Customer ServicePrice

    Reviewed Dec. 6, 2011

    I bought a new Toshiba LCD TV (52RV53U). It’s been over 2 years now and half the TV picture went out. About 6 months ago, I contacted Toshiba and they basically told me that I am out of luck and that they have not had any problems with that TV in the field. They will not do anything to help me unless I want to buy a new LCD screen for my TV at a price of $1700.00. I checked the net and found what seems like every one of these TVs has the same problem and Toshiba will not fix it for their customers.

    They need to recall these TVs and fix or replace them. I paid around $1700.00 for this TV and expected it to last more than the 19 months it did. Because they will not fix this TV, I am forced to buy a new one (not Toshiba). I have been ** out of the $1700.00 I paid for the Toshiba TV. This is very bad customer service and I will not recommend Toshiba to anyone ever again unless they decide to take care of this problem.

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    Customer Service

    Reviewed Dec. 6, 2011

    Unfortunately, my story is a repeat of the prior submissions. I purchased a 52" Toshiba on July of 2009. As of last month, vertical lines are displayed on 40% of the right hand screen. Out of warranty, no direction from customer service as to where it can be repaired. Please add my name to the class action suit if pursued. I absolutely will never purchase a Toshiba again.

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    Reviewed Dec. 5, 2011

    I was given a Toshiba DVD Home Theater System as a birthday gift. I placed the complete system in my garage because I had no room to connect it. In October, I had the room in my house and decided to install the unit. I went on the internet to get the best was to connect it to my TV and found that it was a recall on the unit, model # SDC67HT, Ref # **

    I contacted Toshiba customer service to see if they had a modification or something. I spoke to Slinna (Reference # **) and she informed me that they wouldn't modify or replace the unit because of the timeline and for me not to use it at all. I thought that a recall was a recall, especially if it was hazardous. This unit may cause a fire because of the main boards or the wiring. Can you help me solve this problem?

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    Reviewed Dec. 4, 2011

    I bought 52" Toshiba Regaza and 2 years later, there were lines of death on the right side. Toshiba said they wouldn't fix it because I've had it for 2 years. However, it's been sitting in the box for 6 months.

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    Reviewed Dec. 3, 2011

    My 3-year-old Regza 26HL47 has vertical banding on the left side of screen, which is getting progressively worse. Customer support claims no other reported problems with the model, in spite of overwhelming evidence to the contrary on the Internet (including their own discussion forums). Repair costs would be as much as a new TV. I will not be buying a Toshiba product ever again. I will also be notifying the BBB.

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    PriceReliability

    Reviewed Dec. 3, 2011

    I have a Toshiba Regza 40" LCD TV. Approximately after 1 year of buying it new, it began to give me problems. First, a greyish vertical band appeared on the left side of the screen which showed picture. But the image behind this band was washed out while the rest of the screen was okay. At about 1.5 years after buying it, the screen got worse. The vertical band got worst. It would black out intermittently. Finally, about 2 years the TV just got worse. Currently, the screen image gets snow throughout the screen most of the time. I too read many complaints about this same model with the same problem. I am not where the problem originated (manufacturing or design), but what I am sure of is that this product is not reliable. I would like to get this fixed because the TV was not inexpensive. I paid over $1,200 USD. I would be happy to join in a class action just to get the TV fixed.

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    Reviewed Dec. 3, 2011

    I have had a 52" LCD with the vertical lines showing. I’m in for the law suit. You would think a company would want to make their customers happy! I guess not for Toshiba!

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    Reviewed Dec. 1, 2011

    I have a Toshiba 52" Regza that is 3 years old and that also developed a 10" vertical bar. I contacted Toshiba for an authorized service center and had them come out. I was informed repair would be $1701.44 ($1245 for parts) which was just slightly less than I paid for the new LCD. I again contacted Toshiba and they refuse, politely, to assist financially in any repair. I got on internet to find that many others experiencing same problem. I recontacted Toshiba to ensure they had my contact information so they could contact me when there is a class action filed. You should do the same.

    As a previously loyal Toshiaba customer who has owned several TVs and laptops, including the one I am using to file this complaint, I am never going to purchase another Toshiba product including the 2 new laptops that I am going to purchase before year end.

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    Reviewed Nov. 29, 2011

    I also have a REGZA 52" Toshiba doing the stripe thing down the middle. I would be glad to join Jaime in a class action suit.

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    Reviewed Nov. 28, 2011

    I have a Toshiba model # 62HM84 (62-inch TV) that I purchased for $2500. The bulb keeps blowing. My extended warranty is up. Every six months I have to buy a new bulb that costs $200. Toshiba knows this model has a major problem with this TV because of the bulb blowing but they have done nothing to resolve the problem.

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    Reviewed Nov. 28, 2011

    My 32" Regza TV blinks yellow then turns green but still won't display any picture. It flashes a couple times on turn on, but won't show any picture despite pressing input button on TV and remote.

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    Reviewed Nov. 25, 2011

    The Toshiba 57" TV is an upgraded replacement. It is 6-years-old white & black dots grown all over the screen. The screen is a galaxy of stars.

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    Staff

    Reviewed Nov. 24, 2011

    I would love to start the Class Action Suit. Please see my post below. I keep looking at this and see more and more people with the problem. Whoever is interested, please provide me email address's and I will contact a Lawyer on Monday! Thanks Jaime.

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    PriceStaff

    Reviewed Nov. 21, 2011

    I bought a Toshiba Regza 52" LCD TV, mdl 52RV535U on 3/9/09. In September of this year, it started to malfunction - showing vertical lines on the right 2/3rd width of the TV, left side picture is fine. I hired a tech to repair, but he said most probably the panel is bad, and not worth repairing, because repair would cost more than new. I called the Customer Support (800-631-3811). The person was very courteous. He listened to my problem, and gave me a Ref# 11906-001809, and redirected me to a case manager. But alas, the case manager was very rigid, and said no help is available because the unit was out of warranty (one year).

    I spent a lot of money to buy this TV just a couple of years ago, and I shouldn't have to trash it so soon! I am a person of technology, and was one of the top test engineers at Westinghouse electric. I think that it is highly possible that this TV had a manufacturing defect, and Toshiba should help me, and others in similar situations in getting it fixed. I am not asking for a free of cost repair, but it shouldn't cost me an arm and a leg either !

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    Customer Service

    Reviewed Nov. 21, 2011

    I purchased a 52 "Toshiba Regza 52RV53OU 2 years ago and now, I have a 4" ribbon running vertically through the middle and another around the edge of the screen. That leaves 2 - 20" sections to view our TV. I called Toshiba and was told there is nothing they can do, then I was hung up on! Maybe the Wall Street Occupiers should add Toshiba to their list of worthless companies. I would love to join a law suit against Toshiba!

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    Customer ServicePriceStaffReliability

    Reviewed Nov. 20, 2011

    After much research on both review type (cnet) and consumer type (consumer reports) websites, I bought a Toshiba Regza 47" LCD TV (model 47ZV650U) in March 2010. I was initially blown away by picture and loved it! Then last week in November 2011, the screen suddenly went black. Still had sound but no picture. I read the troubleshooting guide in the owner's manual and according to the flashing orange indicator light, it might be a "backlight" problem. I tried unplugging and replugging it in to reset it like the manual suggested but even though it would turn on again, it would only show a picture for about 20 secs. and would go black again.

    I called Toshiba (lack of) customer service department who told me that they would do nothing as the set was out of warranty. They graciously offered to direct me to an authorized service center as a way of assisting me. Upon doing some online research, it seems my panel may be going and the cost of repair is more than I paid for it new. At this point, it looks like I paid almost a thousand dollars for a TV that lasted just 20 months! I have already begun to tell everyone I can not go near a Toshiba TV as they are clearly pieces of junk and the company has no interest in standing behind their products. I have already vowed to never purchase another Toshiba product in my life! Say sayonara to my money Toshiba.

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    Reviewed Nov. 20, 2011

    I have a Toshiba 52" REGZA LCD that is also experiencing a problem with the video signal displaying vertical lines on 40% of the screen on the right side. This is the first place I came to look if others have experienced it and am very disappointed to find so many others have also had the same problem with no support from Toshiba. I can not recommend a Toshiba product at all.

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    Contract & TermsStaff

    Reviewed Nov. 17, 2011

    I've been a Sears customer for 29 years and very loyal to Sears. All my home appliances are from Sears ever since we lived in Los Angeles, California. We have maintenance agreement to all our appliances so they can be in good working order. We live now in a very small community and everyone knows each other. Recently, we are having a problem with our Toshiba TV. It’s the panels on back of the TV. The technician that has come 4 times refuses to help us. The panel of the TV is not made anymore and it cracks at night. We are afraid it might cause a hazard to our home, even a fire. Sears does not care.

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    Price

    Reviewed Nov. 16, 2011

    Like most of the posts on here - I purchased a 52-inch LCD Regza. Same exact problem after less than 2-1/2 years of occasional, normal use - vertical lines on 40% of panel, which cannot be fixed unless you replace the entire screen/panel (more than the $1400 cost) This is reprehensible, very poor product with known defect, no help from Toshiba. Never ever again. Be warned. Do not buy a Toshiba TV!

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    Customer Service

    Reviewed Nov. 14, 2011

    Toshiba sucks! Have a 3 year old 52" LCD TV that is doing the vertical banding bandit thing. I'm not bothering to call their customer service because it's known all over the internet that the answer will be "sorry, you're out of warranty". Guess what Toshiba, you just lost a customer for life!

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    Reviewed Nov. 12, 2011

    After two years, a red five inches, vertical band appeared. It intermittently comes off and on. It is in the center of the TV. After contacting Toshiba, they said that they could not repair, as it was past warranty. I guess I'm SOL (** out of luck).

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    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 5, 2011

    I purchased a Toshiba 52" Flat Screen TV on March/April 2009. In July 2010, my son came to me and said all these lines were going down the screen. I checked it out and about 12" wide green/red lines were going straight down. I called Toshiba and he advised me to unplug it and turn it back on. I did as I was instructed. Then I called back to advise that it didn't change, and they said that they could do nothing since I was out of Warranty already.

    After complaining and explaining how my 57" Sony lasted 11 years without a problem, and I feel they should stand behind their product, they finally agreed to pay for the part, which was more than the cost of the TV ($1600 for TV) but I have to pay for the Labor. I brought it to their Repair Shop closest to my area and was even told by Repairman that it would have been cheaper for them to give me a new TV. I had to wait at at least a month for the part due to back order (Gee, I wonder why?). Ok, so in August 2010, it was fixed and I brought it home. Here I am again, 1 year and 3 months later with the same and identical problem. I called again tonight, but they refused to help me.

    After seeing that so many people out there are having the same problem as me, I am thinking that a class action suit is in order. I don't have $1700 for another TV. I have 3 children and I'm trying to keep roof over my head. So when my 2-year comes home from Grandma's this weekend, how do I tell her that she can't watch her favorite movies? Toshiba gave me some b.s. address where I can mail complaint letter to.

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    Reviewed Oct. 26, 2011

    So I got this TV on 8/25/2008. In Aug., I started seeing half of my TV so I called the company and of course, oh well. I think if all of us that are having this problem out of our TV, we need to get together and file a suit. This only means that this TV was badly built. I saw that Toshiba was sued 2 years ago. Please, let's put an end to this.

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    Reviewed Oct. 26, 2011

    I need a part for a Toshiba TV model #50h2, part #23599316 video board. When I search the web for Toshiba parts, all I get are new TV sales. What a joke! If I cannot get parts for my old one, I ** well will not buy another one.

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    Reviewed Oct. 20, 2011

    I have a Toshiba Regza 40xv645u that was purchased 18 months ago. The picture fails with red vertical stripes running through the middle of the picture. I can see by the amount of complaints that I have literally rented this piece of junk for $90.00 a month. When a product has this amount of failure rate, the government agency responsible for not allowing shoddy workmanship to be peddled on our shores needs to act to protect consumers.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Oct. 7, 2011

    I received my brand new 55-inch LED TV from Toshiba. The screen went totally black and there was no sound although the indicator lights were on. This happened after only 6 months. I called Toshiba customer service (Western Mountain Division in the US). They verified that according to the serial number, it was within warranty. But they would not replace it or repair it unless I could produce the receipt. I told them it was a gift given to me and that I didn't have it. They told me that they wouldn't do anything without it and ended up closing the case.

    I contacted the person who gave it to me as a gift. I got the receipt and re-contacted Toshiba. I gave them my case number and receipt etc. They said they'd call me back if not by that day, it would be the next. I never received a call. I called them again. I told them this. They said that they don't guarantee call backs. Furthermore, they didn't have my receipt or any info that they closed out my case the first time. I re-sent all the info again. They verified they got it. They said they would call me back the next day. I never received a phone call.

    I called them again and asked what was going on. They said they didn't have any of the necessary info (receipt) to process the order. So, they closed the case. I asked for a supervisor. I was told that it's their policy to not give me that information. Anyway, I sent it again. They verified they got it and said they would call me within 1-2 business days. Well, it was actually 4. It's now about 2 and a half months later. They offered me a used replacement or refurbished TV, about half of what I paid for it originally (Toshiba credit only not cash). Mind you, this was a brand new $1400.00 TV when I was with the person who bought it for me.

    Every customer service rep, as well as the person who supposedly "has taken charge of the matter"(a woman who said her name was Michael - go figure), had a somewhat condescending attitude towards me every step of the way like "who was I to be complaining about their product". I mentioned this. And I said how disappointed I am over this whole process and how much money I spent on this product. She just blew me off. She said I can take the offer or she'll just close the case out and give me nothing. I told her that I was going to blog about this whole experience. She very confidently and defiantly told me to go ahead, she didn't care. So, here I am. I used to think Toshiba was a good product. But now, after having trouble not just with this TV but other products from them, I will never buy another Toshiba product ever again. I've also been reading other reviews. I am realizing that Toshiba doesn't rank very high in quality for just about all their products.

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    Reviewed Oct. 6, 2011

    I bought my Toshiba Regza 1 year ago from hhgregg. I don't watch much TV in my room. I turned it on and now it shows red and blue lines on going down in the middle and no pictures. I am very disappointed. I paid good money for this TV and I feel I got robbed. There should be a lemon law on electronic that doesn’t work.

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    Price

    Reviewed Oct. 6, 2011

    My Toshiba is a 26AV52R which was purchased 2 years ago. It now has vertical lines running throughout the screen and needs replacing. If this is bar binding like on other TVs mentioned on this site, then something needs to be done to make Toshiba fix this problem. I have always purchased Sony TVs in the past and they always last at least 5 years. Two years to replace a TV is not good manufacturing. Someone needs to address Toshiba about their substandard product. I have been told by Toshiba that I need a new screen, which I am sure is more than the price of a new TV. This is an unacceptable product.

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    Reviewed Oct. 3, 2011

    I bought a 52-inch Toshiba about 3 years ago for around $1,800. I don't use it very much because I just don't watch TV unless my kids are visiting. During the last several times that I've turned it on, I noticed pink patches on people's faces. Now I am realizing, there is a broad pink band that runs from top to bottom at the center of the screen that obliterates whatever is on. I have tried calling Toshiba, but I have not spoken to anyone yet.

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    Price

    Reviewed Sept. 29, 2011

    I purchased a 52' LCD Toshiba TV. It cost me almost $1300.00. I only watch few hours a week and after 2 years, the screen has color bar running from top to bottom. It cost me additional $60.00 for a service man to come and check. I was told it's bar binding. Toshiba history has this problem and it would cost me almost the price of the new TV to fix it. I am very unhappy and Toshiba knew it has been a problem and nothing was done about it. Toshiba should be held responsible for their products. I will be glad to participate if there is a lawsuit on regarding this.

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    Price

    Reviewed Sept. 27, 2011

    I purchased a Toshiba 42HP83 Pedestal TV in 2004 for $2,500. It has had no picture working now for 6 months. I cannot get any help unless I pay a fee even for a book guide or troubleshooting guide. One thing Americans will buy and continue to buy is a good product at a fair price, with good service. Toshiba is not one of those companies, in my opinion. I would not suggest buying any type of Toshiba product to anyone, whatsoever.

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    Customer Service

    Reviewed Sept. 23, 2011

    I purchased a Toshiba 42" model # 40e200U on February 27, 2011. The TV just stopped working on September 13, 2011. I have been dealing with Toshiba for almost 2 weeks.

    They have one excuse after another. First they said it wasn’t registered, then they said it's a problem with the serial #, and now it's a computer glitch. I have spent 15 hours on the phone with no help. They say they will call you back, but they don’t.

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    Customer ServicePrice

    Reviewed Sept. 22, 2011

    I have a Toshiba Regza 52RV535U that I only have 2 years and it's already broken. It starts with a green line in the middle of the screen. I called the Toshiba Support but the same answer with everybody here. I have to replace the panel that cost more than the TV. I see a lot of people with this problem. Is there anything that we can do? It's unfair that something that cost you $1500 will just be good for 2 years. Please don't buy this brand, doesn't worth it.

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    Reviewed Sept. 20, 2011

    My husband and I purchased a 32" Toshiba Regza approximately five years ago. Not two years after we had purchased it, the display would go black like the TV was off but you could continue to hear the sound. You could turn it off, let it sit, and turn it back on and it would work again for a little while, only to go off again.

    We took it to two different repair shops who found nothing wrong with it. We just had to put up with it and just avoid watching it.

    This, by far, is the worst investment I have ever made. Do not buy Toshiba products!

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    Customer Service

    Reviewed Sept. 19, 2011

    A little over 2 years ago, we purchased a 52" Toshiba Regza LCD TV. A few months ago we noticed a 4" thick or so vertical strip with colored lines along the right side of the TV. While it was somewhat annoying, it was only on the right side and you could still see most of the screen.

    A few weeks later, we then had another 6" vertical strip with colored lines right down the middle of the TV. Being that we spent $2,000 for the TV, it seemed pretty ridiculous that after 2 years it was basically shot and we were better off getting a new TV.

    I'm so unhappy with Toshiba and their products, and we will never again buy anything from this company. Their products are junk along with their customer service.

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    Reviewed Sept. 16, 2011

    I have a 19" Toshiba TV for my dorm room. I've only had this thing for 2 weeks and the screen is all static-y and will barely show anything. This has happened twice already...

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    Reviewed Sept. 15, 2011

    I purchased a 52 inch screen LCD TV 2 years ago. It has been displaying bar binding. I believe-one-half of the TV shows colored vertical lines. The repairman quoted me $300 plus to replace the LCD panel. He is giving me a 50-50 chance of it working. I didn't have a choice but to try this. I didn't purchase a warranty because the TV cost $1,800.00.

    I will never, ever buy Toshiba again. For the next TV I purchase, I will also buy an extended warranty. I am very disappointed with Toshiba. A TV should last more than 2 years when you spend this much money.

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    Customer ServicePrice

    Reviewed Sept. 14, 2011

    In 2008, I purchased a Toshiba (32" IHD LCD Television model 32A500U). In July, 2011, the picture feature failed completely, although the audio was functional. I took the unit to a factory authorized repair shop and paid $50 for an evaluation of the problem. I was informed, a week later, that it would cost $300 to make the repairs. As this is almost the cost of a new TV, I declined. I then called and wrote Toshiba requesting some financial assistance in repairing the unit. Their response in all requests was that since the unit was outside their one-year warranty, there was nothing that could be done.

    I am now faced with a $300 repair bill or placing the TV out for garbage (which is what it is). It seems completely irresponsible for a manufacturer to produce a product that has a lifetime of three years given the cost of that product. Being totally disgusted with Toshiba's attitude, I will never purchase another Toshiba product again.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffReliability

    Reviewed Sept. 8, 2011

    I purchased a new lamp for my Toshiba DLP 52hm84 TV to replace one that did not even last a year. The new lamp was defective. I contacted Toshiba and after their standard runaround of misdirecting your call, I was finally told they would send a replacement. A week later, I still had no lamp and started all over with bouncing from rep to rep and was told the order had not even been processed yet because they did not receive the sales receipt I had emailed for proof of purchase. I knew this was a lie because the previous Toshiba rep I had just spoken with referred to the receipt. They told me again, my replacement would be expedited and a lamp would be sent ASAP. Yet another week went by and still no lamp, so I called again and got the runaround a third time, only to find out in the end that a lamp has still not been sent. Our TV has been out of commission for a month now. I can't stress enough for people to stay away from Toshiba products. The quality of the product is poor and you can't even get standard replacement parts.

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    Reviewed Sept. 6, 2011

    I purchased a 32" Toshiba TV. It sits about 10 feet from my chair. I have the volume all the way up and I still can't hear it very good. I asked at the store and they said that it was a common complaint and that I should shell out another $200 for a "sound bar." What kind of scam is this? I couldn't turn up the sound on my old TV! Now, in order to hear the TV, I have to buy additional speakers. I am afraid to buy a car in case it might need brakes that don't come with it!

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    Reviewed Sept. 5, 2011

    I purchased a 50 inch Toshiba on June 8, 2006, model 50HM66. I saw on your site that there was a class action settlement regarding the lamp on the Toshiba TV on September 7, 200. The television displayed a dark shadow at the top corner of the screen. Best Buy had the TV repaired. On October 3, 2006, the TV started to shade and the lamp went out and the TV went black. Best Buy repaired it. On March 8, 2007, the same problem reoccurred. Best Buy directed me to Toshiba.

    Toshiba sent out someone to repair the television, and he told me that Best buy were replacing the lamp but the lamp was not a new lamp. He states that he put in a new lamp. On June 19, 2008, the TV lamp went out again. Toshiba sends out Mission T.V. They replaced the lamp again. I contacted State Of California and Mike ** told me that with the Toshiba model # 50HM66 DLP television, a diagonal shadow may develop at the top of the screen after a number of hours of use. This information is found in the Toshiba website. Unfortunately, my serial was not one of the serial numbers, but I have the same identical TV with the same problem. Besides this problem, when this happens, my TV goes black.

    On July 2, 2011, my TV experienced the same problem. The lamp went out again. The television is 5 years old and I spent $2,000.00 of my retirement money for a TV that I have hardly enjoyed. The TV is in my living room and I only used it when I had a guest. It was not used every day but the lamp continues to go out. I am a senior and am living on a retirement income. I don't have another $2,000.00 to purchase a new TV. Please help me.

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    Reviewed Aug. 29, 2011

    I purchased a 52" LCD Toshiba 52RV535U television on 4-15-09 for $1234.97. Now, I am told that my LCD display is bad. It would cost me $1100 to repair it. I am very unhappy with this product. The company has a history of this complaint but does nothing to make it right. I can tell you, if there is a lawsuit on this, I will be glad to participate. Companies should be held responsible for their products. I am sincerely an unhappy customer!

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    Reviewed Aug. 24, 2011

    I bought a 52" Toshiba Regza LCD TV. After two years, a 4-inch vertical line appeared on the screen. At first, it was blue transparent but as time went by, it became a black line. I could not get satisfaction from Toshiba.

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    Reviewed Aug. 1, 2011

    Less than four years ago, I paid over $1,600 for a 65" Toshiba rear projection TV. Now it has developed white spots on the screen and I was told by a service company that it would cost $900 to fix it.

    The Toshiba Service Department told me the warranty has expired and there is no recourse.

    Can anyone tell me who to contact at Toshiba to get my issue resolved?

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    Reviewed July 31, 2011

    I recently installed a BDX2000KU DVD player. There was a problem right away. I called Toshiba Support. The guy (he never gave his name) told me to power off the unit, unplug it and wait 10 minutes. While I was waiting, he hung up on me. I called back. They gave the same answer plus said it may be a bad HDMI cable. I don't think a bad HDMI cable would cause it to power off while on pause and make the DVD start over. This happens with blu-ray DVD's and regular DVD's. I finally got thru to my AV guy. His first question was, "Why did you buy Toshiba?" I didn't buy it - my daughter did. He's coming over this week to replace the Toshiba DVD player with a different brand (probably Samsung). Before he installed the Samsung (Which word fine for year then wore out), I had a Toshiba DVD player that my daughter bought. It had the same problem that this one had. They ignored me for about 6 months, then said it was out of warranty, and would have to pay to have it fixed.

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    Reviewed July 29, 2011

    We purchased a Toshiba 52 inches tv and 2 years later the lcd display went bad, you could only see 1/2 the picture.

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    Reviewed July 28, 2011

    I have purchased Toshiba 24" LED TV on 15 July 11 via bill no 38412 from your dealer Hazrat Vision in Vikas Marg, New Delhi (India) with three-year warranty. But its speaker is producing irritating noise from first day.

    I already informed this problem to dealer but he is not giving me any solution. I have already lodge complaint on 20 July 2011 regarding this on Toshiba customer care on 18002008674. My complaint no. is 07201188. My contact number is **.

    Kindly solve my issue regarding this. I have already called so many times to Toshiba dealer 01142486856, Toshiba service centre +919910044005, and Toshiba service in charge Mr. ** at ** but I'm getting poor response from their side.

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    Reviewed July 26, 2011

    This is same as all other Toshiba DLP TV complaints on your site, "hundreds of them ".

    OK, here it goes. I bought this TV, model number 50HM67, 50 inch DLP about three years ago. I have been putting bulbs, power boards and everything, but the plastic case is substandard--where electronics are encased in!

    The point is, when is somebody going to help?

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    Reviewed July 6, 2011

    To sum it up, my Toshiba Regza (sp) 52rv535u LCD TV bought in 01/19/09 for 1,799.99 broke today, 7/5/11. I had a very similar problem as a lot of other people with this model. The one-third right of the screen has color bars running from top to bottom. I believe it's called bar binding.

    I did not pay 1,800 for a TV to break in two years. I need to replace the LCD panel, which is 3,000. And if you do the math, I paid 660 a year to watch TV. Just wrong.

    Stay far far away from Toshiba as they are built like junk. My Oliva 42-inch 7 series bought in '06 is still going strong! Shame on Toshiba for selling people this junk.

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    Reviewed July 4, 2011

    I bought a Toshiba flat screen 40" in June of 09 for $800..yesterday July 3rd the pic went. Ridiculous..as i read of other complaints, I see that the lifespan of these very expensive tv's is 2 years!! Unreal...

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    Reviewed June 25, 2011

    I purchased a 37" Toshiba LCD three years ago. Suddenly, the faces of the people began showing up green. I called Toshiba and they were unable to help and referred me to a repair service who charged $80 to come out and see the TV. One week later they said it would cost over $400 to make the repair. I called Toshiba again and was given to a case manager who told me to contact the office in California. She further stated that they would definitely call me back. They never did. It appears that Toshiba couldn't care less about standing behind their product and anyone who purchases one does so at their own risk. The cost of the set was $1,138 and is apparently a total loss.

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    Reviewed June 23, 2011

    I purchased a 19C100U on 10/2010 and 6 months later, the volume degrades and won't lock unless the favorite boxes are initialized and maintained at the bottom of the screen. I contacted a company representative and he walked me through the reset program, but this failed to correct the said problem. He did say he'd call me back in an hour. But duh, it never happened.

    I was told Toshiba got high marks for quality, well that ship has sailed. Now, I'm stuck with this lemon and a mission to tell the world to never buy Toshiba TVs or any other Toshiba product.

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    Reviewed June 17, 2011

    I have never been more disappointed in a brand of TV in my life. I purchased a 42HL196 (Ser# AM322027032) in December of 2006 (for upwards of $1700) and it was great until yesterday. It decides not to turn on and flashes a red REC light three times in perpetuity. It has not been moved since we bought it, so it is not like it was ever mishandled. I have had crappy Magnavox's make 4 household moves that lasted 20 years!

    We take it to a repair shop and pay $50 to find out it is dead. The power supply is bad and some digital board is bad, $750-plus to fix = not worth repairing. I took it to another shop and they say the same thing. You can't make a power supply that will last 10 years? Are you sure you should be making anything? I even bought the 3-year extended warranty which my dealer, Video Only, says expired 6 months ago.

    I used to be really impressed with your brand and recommended it to everyone that asked. Not anymore. I don't think I can trust the Toshiba brand anymore.

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    Reviewed June 16, 2011

    I purchased my 65-inch TV Model No. 65HM167 about two years ago. I have a small white dot on the side of the screen. The repair person I talked to on the phone told me it was a pixel that went out and would cost me $900 to replace. I talked to Brittany at Toshiba and she said since it was one year past warranty, that there was nothing they could do. I have been real careful with this TV and have not even moved it the whole time! I think they should fix it for me.

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    Reviewed June 16, 2011

    I purchased a Toshiba TV in April of 2009 for over 1500.00 dollars. Two years to date, the television started to lose its display on the right side of the TV. I called Toshiba and was told that it was out of warranty and I could contact a certified Toshiba technician for repair. I was given the name of a local repair shop (Color Kraft in Woodbridge, NJ). The fact that Toshiba even called this place a certified tech was appalling. I contacted the store of purchase (6th Avenue Electronics) for answers. Their repair person diagnosed the problem as the TV needing a new LCD panel. Well, that means the TV is shot!

    My complaint is against Toshiba. I called their main headquarters in CA and I have been told by Josh that there is nothing they can do. The TV only has a one year warranty and that is that. My husband and I saved for a few years to be able to afford a family room and a large screen TV. We purchased Toshiba over other brands because of its reputable name.

    Now, two years and $1603.93 down the drain later, we only have an oh well! I am sure that this might not sound like much to Toshiba and I completely understand the whole warranty thing, but really $750.00 a year for a TV is a bit much.

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    Reviewed June 1, 2011

    I purchased a 65" DLP TV from Toshiba in 2007. It had a one-year warranty with model number ****. It had an amazing picture and sound quality. Then in early 2011, I went to turn it on and it would not function at all. Then I heard this low, creepy male voice which I later realized was the TV itself saying, ‘lamp not working’. I ordered a generic replacement lamp after finding out that the cost of a new one from Toshiba was about $70 more for the exact same product. It didn't work. I don't know if the product was bad but I returned it for a refund and I ordered a new Toshiba brand replacement lamp through a company on ****. It didn't work either.

    I contacted Toshiba who had me on hold for around 20 minutes total and I spoke with a woman who immediately offered to replace the $170 lamp. All she asked was that I send in a copy of the original purchase order/receipt from Amazon along with the case number assigned to it. At no point did she ever say anything regarding the ballast in the unit being bad. I contacted the company on **** that had sold me the 2nd replacement and explained to the technical support guy everything that had happened including how long the original lamp had lasted in the TV. He told me that that was my problem since the content of mercury is so high in the lamps, it takes 15,000 volts to initialize the lamp.

    After that, the unit runs on a baseline of around 3200 volts. When the lamp lasts too long, it takes more and more voltage over the 15,000 to make come on. This causes damage to the ballast which in turn will damage it leading to a need to replace it. The ballast is an integral part of the TV and is not something you can easily replace. First, you have to get a Toshiba-certified maintenance/repair person to come and find out what's wrong with it at around $200 per visit which is a lowball estimate then if you want to spend around $1000, you can try to purchase a new ballast then pay another $200+ to have it installed.

    According to all reports I have found, this part is not meant to be replaced and it is extremely difficult to acquire one. When I called Toshiba to see what they would do regarding this, I was sure that I would at least be offered a good deal on a new TV even if it wasn't quite as big as the one it would be replacing. I mean, they offered me a brand new $170 bulb without any kind of provocation on my part so what would be the difference in wrapping up a $1000 claim that could easily cost them over $200,000 in sales as I plan on telling at least 200 people not including the people they tell and this complaint as well. I was wrong.

    After being left on hold for another standard 20 minutes, the case manager, John, came on the line and adamantly refused to offer me any kind of help or service, let alone financial compensation as he put it, stating that, "Toshiba doesn't do that.” I explained the situation to him including all the technical information that I had gathered and his response was that parts have to be repaired, my warranty was up years ago, and the ballast not working doesn't have anything to do with the lamp. The red flag here, as I saw it, was that he didn't even try to refute that there was a problem with the ballast or offer me any technical support, advice, or reasoning for what could be wrong. He just skipped over it, talked over me and made me so angry with the shoddy customer service that I have decided that I will absolutely never purchase another Toshiba brand product ever again.

    I was going to refurbish my Toshiba laptop and give it to my young niece for her first computer and I have decided that I would rather invest in a brand new computer for her from an entirely different company. I don't care if Toshiba is the last place on earth to purchase electronics. I will just go without! I have never felt so cheated in my entire life. As I pointed out to John, television sets from the 1950s are still functional. My grandma has one! It is incredulous for anyone to expect that a product that was supposed to be the pinnacle of technology is nothing more than a disposable piece of junk that isn't worth the plastic casing surrounding it. I don't even know how I'm supposed to get rid of this thing safely and he offered me no support in that direction either. Bad form, Toshiba, and big mistake. This product is a lemon!

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    Reviewed May 24, 2011

    I purchased a 46" Toshiba TV from Boscov's (Wilm., DE) 6 years ago. The TV wasn't 8 months old when the lamp broke. I called the store where I purchased the TV (also paid $2500 for TV) and was told to call Toshiba. I contacted them and they sent me a new bulb. It also broke within two months. I purchased another one from eBay which lasted only a month and even with the new one, the "red" color was missing, then the picture went out completely. I just ordered another lamp and sent back the old one. I am very dissatisfied with this TV and have never paid this much before for a TV. I thought Toshiba was a name brand and would last me for years. I am very disappointed and did not get my money's worth.

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    Reviewed March 9, 2011

    Over time, my laptop's display has developed thin (1 pixel wide) multicolored vertical lines that have gradually increased in number, and the display has finally developed a white, vertical stripe (1 1/2 inches wide) through the middle. Although the laptop is no longer under warranty, it is my assertion that all LCD displays should be manufactured to last much longer than they do presently.

    This experience has made me apprehensive about buying a large, expensive LCD TV for fear that the same type of problem will develop soon after the warranty expires. There are enough complaints about this same problem floating about the internet to see that this occurs too often and must be dealt with.

    Based upon the complaints I have read online, all companies who manufacture laptops and other LCD products have experienced the same problem. Better and longer warranties are welcome, but consumers *not* having to go through the hassle and inconvenience of having to have their devices fixed because of what I perceive to be premature LCD failure would be an even better option.

    Manufacturers need to use better-quality components/materials that will enable the LCDs to endure longer (preferably lasting as long as the older CRT technology). Consumers who bought the older CRT televisions years ago could reasonably expect the screens to last for approximately 10 years. With the newer LCDs, their lifespan can be expected to last anywhere from a few months to maybe 3 years, due to the vertical line problem.

    Considering how much is paid for some of the higher-end laptops and larger televisions, is it any wonder why some consumers would be apprehensive about buying one of these with the knowledge that their purchase is really a gamble when it comes to the LCD? (I love LCDs; they are my #1 choice. I'm just describing a real problem that has yet to be adequately addressed by manufacturers.)

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    Reviewed Feb. 9, 2011

    I bought a Toshiba TV and paid $2,400.00 for this piece of junk! I have replaced 5 lamp bulbs and have called them multiple times and have gotten only the run around to buy another stinking bulb. This has been a way for them to milk the pocket book. This company does not stand behind their product and will not support the consumer in anyway. I will never buy another Toshiba product again. Ever!

    I will also blog to every site I can about their lack of care after they sell you their product. You will not be helped in anyway! This really stinks. I've read many blogs about this TV that have the same problem with the lamp bulb and have gotten nowhere. I am another sucker that they ripped off and they got away with it. I truly wish they would make this right. It took me 2 years to pay for this TV on payments. It's been nothing but trouble. I have a very expensive paper weight!

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    Reviewed Jan. 28, 2011

    I purchased a Toshiba HDTV 3 years ago, along with the extended warranty. Two months after my purchase, the bulb blew out. I had to fight with the store to get them to replace the bulb. Now 3 years later, the bulb blew out again. The actual store I made my purchase through closed 6 months after my purchase. I contacted Toshiba on the phone and was informed by the customer representative that Toshiba will not back up their product. That I can expect to have the bulb blow out about every two years. I’m still making payments on this TV, and I can’t understand how Toshiba can just leave its customers hanging. I have read the reviews on this specific TV, and it seems to be a trend with this product. I believe this could be considered a "lemon" TV.

    The bulb cost is $218.99. And considering I have an extended warranty, I can’t understand how Toshiba would not want to back up their products!

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    Reviewed Jan. 12, 2011

    We bought a 52" Toshiba REGZA HDTV, model #52RV53OU on 8/28/08. Unfortunately, we didn't buy the extended warranty as we had faith in Toshiba products--big mistake. Shortly after 2 years of use we started getting a vertical line down the right side. I called Toshiba and they sent me a software update to see if that would fix the problem. It didn't.

    The problem became worse until we had 1/3 of the right side with vertical lines that eventually went completely black. So, we loaded this huge TV into our car and took it to a local repair shop. They decided to order a T-con board from Toshiba in hopes that it would fix the problem and not be the panel which costs more than the TV itself. This was ordered in early Nov 2010 and as of 1/12/11 it still hasn't arrived. The repair shop has called Toshiba and I have called/written Toshiba about this matter but have only been given the run around.

    Today the repair shop found a T-con board online and put it into our TV but unfortunately, it is the panel that has gone out. According to them and the reviews I've seen posted online, this is a big issue with Toshiba televisions. I highly recommend not buying a Toshiba. A $1500 TV should last longer than 2 years. Toshiba needs to start making their products better so they can proudly stand behind them and not make any more throw away products.

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    Reviewed Jan. 5, 2011

    I bought a brand new Toshiba TV, model # 37AV502R, in may 2009. Just recently, the picture screen is showing multiple color lines and is out of sync but the menu mode screen is still perfectly in focus. My average use of this product is around 4 hours a day, between after daily working hours. I called Toshiba and explained the above issue in December of 2010, and they have mailed an update firmware to the television and would resolve the problem. It did not work after the installation. I went back to contact Toshiba for more advise and they told me take it to a service center.

    Two percent of their product life could not pass the 2-year mark, as of this item, per Toshiba customer service supervisor. You are on your own after the one year warranty, as indicated by them. It is not acceptable that a big brand name like Toshiba knew these defects and keep selling these products. They are willing to provide the firmware for updating and hoping to mend the issue, but could not stand by their philosophy and commitment after the one year warranty. Don't be a fool and go for Toshiba.

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    Reviewed Dec. 30, 2010

    In June 2008 I purchased a 37 inch Toshiba LCD flat screen television model #HL17. I paid $769, bought a 2 year extended warranty for $84.99, and tax $59.85 for a total of $914.74.

    In September 2010, it developed a black gray circle about 6 inches in diameter in the upper right hand corner of the screen and a vertical line up the center of the screen coming from the bottom of the screen. I contacted the warranty company to have it repaired. They received the television on December 6, 2010. I contacted the repair shop to ask about the status of the repair after 2 weeks. They told me they had ordered a part called a "T Con" but it didn't help so they have ordered an entire screen/ motherboard (?) to replace the failed part.

    I asked questions about this new part, how much does it cost to replace something like this normally? The lady said they normally charge about $800 to $1000 to repair something like this. I had questions about this new part. The girl said when it comes, they will be able tell because the new part will have an "R" on it. Can I buy an extended warranty on this new part? Can I have some kind of documentation to protect me, as a consumer? She said that would be a good question to ask the warranty company.

    I contacted the BJ's warranty program company to ask questions. The lady didn't know if this replacement part would be new or refurbished. I asked more questions about extended warranty on replacement parts, She told me that they don't sell extended warranties on the parts only on the television sets and that they do not sell extended, extended warranties. So, here we are without our two year old LCD Toshiba television and instead, we are watching our old 24" 20-year old Quasar Tube television set.

    I am disgusted with the new technology being shipped to the USA with a limited life expectancy, a 2-year, 3-year life expectancy . Who is protecting the American Consumer? Why is the consumer having to bear the cost of all this fraud in manufacturing? ?Therewas a time when American labor forces produced these products and brought home a decent wage and felt good about themselves, and working in a factory instead of feeling useless and on unemployment.

    So yes! Maybe it does cost more to produce an American product in the beginning but in the long run it's worth it to have a product that will last, and the American worker will work and have real insurance coverage, instead of supporting slave labor in foreign countries exporting junk like this Toshiba television.

    Please excuse my rant as I am still in limbo with this television repair situation. I will never again buy anything with Toshiba brand.

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    Reviewed Dec. 25, 2010

    I bought what I thought was a *** 42in FLP from American TV in Madison WI. 3 years in and I've replaced 4 lamps and it jut went out again! These TVs are garbage! Had I been told by salesman I need to spend 200 bucks every 6 months, I would have chosen a different brand I was buying one anyway. Stay away from Toshiba! There is no customer service. You are on your own with these *** clowns!

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    Reviewed Dec. 9, 2010

    I purchased a Toshiba model #56MX195 in Nov 2005. The power Lamp lasted only one year. Class action lawsuit was filed to recover damages. Toshiba discontinued making that model TV and also the repair parts part #23405480 that I need to repair my 5-year old TV that is nothing more than a 100lbs paperweight at this time.

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    Reviewed Nov. 12, 2010

    Two years ago, we purchased a Toshiba 52" Plasma TV set at Costco in Culver City, CA with model number 52RV53U. We paid over $1,000 for the set. Half of the screen is completely blank. An authorized technician came over our home and after paying him $150, we were advised that we had to pay almost $1,000 to replace the part. We declined this because at this time we do not have that money to repair a set that was supposed to last more than 2 years. We are extremely unhappy about this.

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    Reviewed Nov. 10, 2010

    I have a 4-inch color bar line on the right side of my LCD screen, Regza 40RF350U, which I bought back in Dec 2007. The cost to fix this is too expensive. Before this, the picture quality was great. I will never buy another Toshiba product.

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    Reviewed Nov. 8, 2010

    I bought a Toshiba 37AV502U 2 years ago new. The day I paid it off my, 2-year old hit it with a toy. I have searched high and low for a way to replace the screen for cheaper than what I paid for the television. I give the model number and am told that it doesn't exist. When the TV was still new, I was told that it was too new and that there were no parts available yet, so I was advised to buy a new TV. It is now November 2010 and the TV was made August 2008 and when I give this model number I am told that nothing shows still for the product.

    So why are they charging so much money for televisions that are essentially disposable? I want to know why they are not being held accountable environmentally for this obvious—I can't even think of the word! How many of these TVs are going to end up in landfills before someone takes notice? In these days where even our city has recycling awareness, where is Toshiba’s conscience? Now I have no television and can not bear to throw it away because I paid so much money for it.

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    Reviewed Nov. 7, 2010

    The Toshiba 46 in Renza LCD will not work after only having it 2 yrs. Toshiba did nothing and basically could care less. i have to buy a new TV; this one is not even paid off yet!

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    Reviewed Nov. 1, 2010

    I purchased a Toshiba 19" TV-DVD combo last July 2009. I have used the DVD only once and it started turning itself on to the DVD screen after the TV is turned off. Then it started switching from TV channel to DVD screen. It will not remain on TV. The amount of time varies among different channels, from seconds to minutes!

    I have checked with Comcast, changed remote batteries, unplugged and replugged, and checked connections. We paid something over $300 for the set and were quoted around $170 plus shipping by Toshiba's "repair" department. It's six months away from April Fools' Day.

    Our 1992 Zenith TV had one small repair in its 18 years and is still working perfectly. Am I just suppose to accept this, in this brave new world?

    It is a relatively small amount of money from a lawyer's standpoint. It has imposition on time, energy and of course a pocket book, to say nothing of confidence in Toshiba. My spouse was just about to purchase a Toshiba laptop but of course she will not do so now.

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    Reviewed Oct. 28, 2010

    I bought a 52 inch Toshiba Regza 1080p LCD television in November of 2010. The television only carried a 1 year warrantee. After 18 months of purchase I started getting barcode like lines on the right side of the screen that went approximately 3/8 of the way across the screen. It quit doing the barcode thing but now I have a green stripe down the middle of the screen. I called Toshiba and pretty much told me tough luck. I called a television repair shop and was told it will cost as much as a new television to fix it. I will never again buy a Toshiba and if you're smart you won't either. Please learn from my mistake!

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    Reviewed Oct. 14, 2010

    I bought a 52" LCD Toshiba in October 2008 with a one year warranty. October 2010, colored vertical lines appeared a little off center of the TV. I called a repair shop and was told it would cost the same to buy a new TV because the panel was bad. I called Toshiba and they were no help at all and did not care that they have a failed product. It was only a one year warranty but a TV should not die in two years and cost the price we paid for it to repair it.

    To me that is a rip off and will become a problem for Toshiba because who would buy another one? TVs are not disposable. I would never buy another Toshiba product again and I would recommend to all the consumers I know to stay away from Toshiba products.

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    Reviewed Oct. 7, 2010

    I bought a Toshiba DLP TV with extended warranty. After replacing 6 lamps, they no longer will honor my extended warranty. I have spent numerous hours of time on the phone and the aggravation is astounding.

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    Reviewed Oct. 1, 2010

    The television was working for 3 weeks and started double talking and needs to be turned off. And I need to wait for 1 minute and turn on the TV. I call customer service and Cosco and Toshiba they give me the going around from Toshiba to Cosco and Cosco to Toshiba and the repair center 4 months ago. And now I loose my patients.

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    Reviewed Sept. 26, 2010

    I bought a 52" LCD back in 2008 and initially it worked fine. But just 1 month ago, I started seeing vertical lines on the right side of the screen. I contacted Toshiba and they offered no help whatsoever. I did some research and found that this problem was very common and the repair cost was more than a brand new TV. I'm very disappointed with Toshiba and I will never buy anything from them again.

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    Reviewed Sept. 25, 2010

    My 29 inch Toshiba TV is not working since more than one month. More than 10 personal complaints, and more than 100 complaints made to M/S Tiger Electroniks but there are no positive results. Their service engineer Mr.** once attended to the complaint, but could not repair the TV. He took Rs.300 from my wife for service charges and assured for the TV to be repaired up until tomorrow. He did not even give the receipt of such charges. He has cheated us. We are doing 3-4 calls to him daily, but he has not attended the call to date.

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    Reviewed Sept. 16, 2010

    My Toshiba TV went black. There is sound but no picture after about two years and three or four months. Best Buy sent it to Kentucky to be checked and said it was not repairable. I had to buy another TV to replace the sorry Toshiba.

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    Reviewed Sept. 15, 2010

    Just like Susan, Samuel and David, our 52" Toshiba 52RV535U has the vertical lines on 1/3 to half the screen. This was Installed on 12/08. Repair cost would exceed replacement. Absolutely no relief from Toshiba representatives. I will never purchase another Toshiba product. Cost, including installation, figured about $1,500 per year of viewing, a little too expensive for my taste. I will replace with a Samsung.

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    Reviewed Sept. 14, 2010

    On September 5, 2010, the lamp in my DLP television broke. Since it was a holiday weekend I had to wait until September 7, 2010 to speak to anyone in the Customer Service Dept at Toshiba. I explained the problem with the lamp and the customer service rep, David, told me that I would have to buy a new part out of my own pocket, $218.00 (not including shipping) from the Toshiba store. I was upset by this because I did not know that every 2-3 years, I would have to spending over $200 to buy a new part for my television which is probably not even worth $200 right now.

    Begrudgingly, I ordered the new lamp from the Toshiba store online (http://ceaccessories.toshiba.com) on 9/7/10 and paid for expedited shipping. The lamp came in on 9/9/10 and it did not work in my television. After several attempts, I called back the Toshiba customer service on 9/10/10 and they told me that the lamp was defective and they would send me a new one. But now, I have to wait a week to get my new lamp, therefore, another week added on without a television in my living room. In order to get the new lamp, I had to scan my proof of purchase and include other information such as name, phone, model# in an email. I did this immediately on 9/10/10 and mailed out the defective lamp.

    On 9/14/10, I called the Toshiba customer service center to check the status of my return and the representative told me that someone already spoke to me that day about my return, which was a lie. They did not speak to me but they did leave a message stating that the proof of purchase I emailed was incomplete because it did not have a date. I did not realize that the bottom right corner of the packing slip had a very small date on it that I was supposed to include. So now it is 9/14/10, more than a week after my television broke and I am back to square one. I have to resend all of my information via fax this time to make sure it goes through and no one can tell me how long it will take to receive my new lamp that I am not sure will even work.

    I feel that the lamp issue is a problem on Toshiba not consumers and we are paying the price. Not only do I have to spend a large amount of money in these hard economic times but I have to take time out of my day to call and fax and email. Toshiba has not been helpful or anyway accommodating. I even asked them if they could just look up my order since I ordered the part from Toshiba accessories that way I would not have to re-send everything and they said they could not and that I would have to call Toshiba accessories and tell them to send me something I could send to Toshiba customer service as proof of date of purchase. I have spent time, money and aggravation living without my main television in the living room. It is not fair what Toshiba is doing to its customers. I wish someone would have told me about the lamp issue prior to buying the television.

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    Reviewed Sept. 11, 2010

    We purchased 2 Toshiba flat-screen TVs at the end of last December. They were different models. After about 2 months, one of them developed garbled audio. Turning the TV off and then on again would cure it for a while but the problem became increasingly frequent. We had the store where we bought it pick it up and return it to the regional Toshiba authorized repair service. By now, it had come to light that Toshiba was experiencing this audio problem with one (or more?) of their models.

    After waiting months for the TV to be repaired, to no avail (it seems the necessary part to fix it is not available, doubtless because all that model must be retrofitted) we were sent word a couple of months ago that Toshiba would like to replace the set due to the long wait we were experiencing. We agreed to this. About 3 or 4 more weeks passed and we were sent another message that they did not want to replace it after all and we were back on the waiting list for the part! By then I was out of patience with them and called and raised **.

    After filing a complaint, we waited further for word from them as to what they would do. Finally, they called to say they would replace it with a different model (that was larger which we didn't need but did not have some of the features the original had). The only other option we were offered was a monetary refund, which would have been fine. I would now far prefer to buy a different brand but the timing we were quoted was that they would take back the faulty set from their authorized repair facility and then we would have to wait something like 10 to 12 weeks before the refund money would be forthcoming to us.

    Obviously that was a real put-off, so we opted for the replacement set. Three weeks ago, Toshiba emailed me an agreement letter to sign for the exchange and I signed it and sent it back to them via email the same day. Today, having not even received an acknowledgment from them, I called again. I was on hold 10 or 15 minutes only to be told that the status is somebody would phone me within 3 business days from now to let me know if all is tracking correctly? Huh? We had to borrow a TV set belonging to the store where we bought the Toshiba and we still have that; otherwise we would be without a set in our den. Economic damage is they have us over a barrel, basically, due to the untenable amount of time quoted for a refund from them, though at this rate we aren't doing much better with the exchange we agreed to.

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    Reviewed Sept. 9, 2010

    My 4 year old Toshiba model 62 HM 195 TV went wrong in June 2010. As of Sept 9, it still has not been fixed and it is a waste of time phoning their customer support. They don't know anything and can't help. They won't give me their corporate office address nor tell me anything apart from the parts are sent out to another company for repair. They don't know the company's name and when the part is returned to the service center it has no paperwork attached. When it still doesn't work, the only recourse is to send it back again and wait another two weeks. Mr. ** is particularly unhelpful.

    He says the repair has nothing to do with customer service and doesn't know how I can contact the "service department". The lamps only last about a year, but that is another problem, although expensive to fix. It seems that Toshiba have decided not to support their expensive products once they have gone beyond the warranty period. They do not carry spare parts, but asks you send them in for repair. You can't find out what has been "repaired" nor whether normal maintenance has been done on things like the color wheel. The cost of this repair seems to be more than a new part, an estimated cost of $848. This has cost me 3 month's unused premium TV service, Netflix, etc.

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    Reviewed Sept. 8, 2010

    My TV is 4 years old and is developing burn marks on each side of the screen it is only used for watching TV no video games and we also see ghost writing on each side. It was a lot of money for something to only last this long very disgusted with Toshiba product.

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    Reviewed Sept. 2, 2010

    I had purchased a Toshiba lap top from BJs wholesale in October 2009. Since January of 2010, there has been non stop issues with the PC. I have called Toshiba from that time to make numerous complaints. The response from the representatives was that they made a complaint and someone from tech support would contact me; which I am sure you can guess, never happened. The problems were minor ones that would go in and out so I just kept calling and didn't make a big deal about it until the computer keyboard and mouse completely stopped working last month. This time when I called I made a big deal about it.

    First, they told me they couldn't help me; that I needed to go back to the store where I made the purchase. Then they told me there were no refunds or exchanges that they would take my computer to fix it. I gave them the benefit of the doubt and sent it in. On 9/1/10 at approx 1130 pm, I came home from work to find my laptop outside on my porch that I share with 3 other doors in a complex. I was upset. I took the computer inside and opened the box to see how it was running. Not to my surprise, the computer was claimed to be fixed by the company but had the same exact problems that it did when I sent it in.

    I now called them again explaining that I am fed up with this and would like an exchange or refund. The woman was not pleasant and told me repair is the only option, which the company failed to do the first time and all the other times I called. I requested a manager and she stated there is no one who would get on the phone. I then requested the address to write a letter and she stated they don't have one. After I explained to her that I am not stupid and they must be working out of some sort of stationary building, she gave me the address listed above. I could not tell you if it is a real one. I found this address on my own, Avenue of the America's suite 4110 New York, NY 10020. Can some one help me please? Thank you so much for you time.

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    Reviewed Aug. 18, 2010

    In 2008, after what I believed was good research, I purchased my first HD television, a Toshiba 40 inch Regza-model 40RF35OU. Was initially pleased with the picture. exactly 12 months later, a discolored vertical band started to appear on the left side. When I called Toshiba, guess what? My warranty had expired. They gave me the name of a local repair facility and after I complained that no product from a valid company should go bad this soon. They said, they would 'consider' assisting in the repair. No guarantee.

    I would bear the complete cost of the repair evaluation. The repair facility said they see this problem a lot, and the cost of replacement would be more than I paid for the set (which I can now buy 2 sets for). I would never ever consider using any Toshiba product in the future. Very poor customer service. Big ticket items should have a company stand behind them to insure decent quality & customer satisfaction. Paid a high cost for an inferior product.

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    Reviewed Aug. 15, 2010

    I purchased a Toshiba 65" HDTV DLP TV in September of 2007. I have had nothing but problems with this TV since I got it. I have replaced the bulb 3 times because the picture cycles itself off and on while the sound remains on. This has increased in frequency and now occurs at least 4 times per hour and lasts 4-6 minutes each time. I expect I'll replace the bulb again in the near future or buy another TV. I feel stupid because I just realized that so many other people are having the same problem. I will research before I buy next time.

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    Reviewed Aug. 2, 2010

    I am also having the exact same issue as Susan of Toledo, OH, June 22, 2010. I purchased a Toshiba 52RV535U 52" LCD TV in January 2009 (TV manufactured December 2008). On July 24th, 2010, the right third of the screen started displaying multi-colored vertical lines and sometimes it is completely black. I called Toshiba and they were pretty rude saying that I didn't purchase an extended warranty so there's not much they can do. They kept telling me that they have received 0 reports of this happening with this TV. A quick search shows that this problem seems to be pretty common with Toshiba. It's frustrating paying so much for a TV that goes bad after year and a half.

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    Reviewed July 28, 2010

    I purchased my Toshiba Regza in 2008 and after 4 months, vertical line appeared on the screen. I contacted Toshiba and they said they’ll fix it. I waited 6 months for a part (panel replaced). After another 6 months, the same problem occurred and Toshiba would not fix it. They said it was out of warranty. I will never again buy a Toshiba product. And I tell anyone who is looking for a TV or computer or laptop, don't buy from Toshiba. They are terrible, worthless product and support.

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    Reviewed July 28, 2010

    I bought a Toshiba DLP TV. In 1-30-06, the bulb keeps going out 4 to 5 times already. They picked up my TV again in May, to changed the bulb again! This last time, they picked up three or four part's out of my TV, they never have returned my parts or nothing at all. So now they tell me can not repair my TV and offered me a cheaper TV. All this time I believe that I was getting the run around. They told me they would order my part's on Monday and call back on Friday, come to find out they were to deliver my TV on Friday but didn't even order my parts!

    I'm tried of this crap. They wanted to give me a lesser TV than what I bought from Sears. I bought a 52 inch DLP HDTV and they offered me a 46 inch TV that was cheaper. I bought a TV stand for the TV that matched for $300 and if I accept the other TV, I would be losing a lot of money. They never did offer me a TV to watch for two and a half months when my TV was out! So what do I do? I bought the extended 5yr. warranty, they never offered me a TV to watch for the two and half month's it was down and still down at the time of this letter. So please help me.

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    Reviewed July 27, 2010

    When I first bought my Toshiba Regza 50 in TV, it has always had problems. First, it needed a new board that took forever to get it back. Customer service was hard to deal with and now only two years later, I have lines up and down both sides of it. Sometimes, if I don't use the had channels I get a pic with no lines. Why does Toshiba make such bad televisions? What happened to the days when TVs lasted for 20 years or more. Will not buy a Toshiba again.

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    Reviewed July 25, 2010

    I too have the same problem as Susan of Toledo on June 22, 2010 on your Toshiba complaint page. My 52RV535U screen went 1/3 black and needed a control board. They have no replacement parts and don't know when they will have them, if ever. The customer service also suggested replacing the LCD panel at twice the price of the new TV. I find Toshiba very irresponsible if not fraudulent. Even BP will pay for their mistakes. My TV's been sitting in a repair shop for over a month.

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    Reviewed July 16, 2010

    I purchased a Toshiba Satellite L305 on April 8, 2009. It seemed to work perfectly. Great, in fact, after two months, it started going downhill. The hard drive failed, the wi-fi card failed, SD card reader failed, monitor failed, A/C plug failed and the keyboard failed. I sent the laptop to Toshiba to be repaired under warranty, but to no avail. The contact persons did not record all my issues with the laptop and as such, it has at the moment been in for repairs 10 times since April 8, 2009. It is July as I'm writing this. The warranty has long since expired, but my laptop is still under the 30-day guarantee from the repair depot.

    After each and every time the laptop has been submitted for repairs, only one or a few of the issues have been dealt with, if even acknowledged. The issues would soon return every time, usually within a week, due to construction flaws never informed about. The customer service has been bad, at best. Rude representatives, no answers given, no help received. The previous time I submitted the laptop for repairs, I was informed that there was barbecue sauce inside it. I had used it once. I had taken it out of the box, turned it on, it failed and I sent it back. When did I have time to spill barbecue sauce on it? However, that didn't seem to be a problem when it came to repairability. It got fixed and they sent it back, no questions asked.

    Then it failed again. This time, they told me that my problem the whole time had been water damage. Again, when would I have had the opportunity to spill water on the laptop? I had it for five minutes before it failed and I sent it back. If I could, I would submerge it completely because I now feel hatred and contempt for the ** thing. Anyway, when the support technician told me that there was water damage on it, I asked her to repeat herself and I asked rhetorically, where it might have come from. The answer I got was "I'm ending the call now". Great customer relations right there. When I told her I wouldn't be hung up on and that I wanted to speak to a case manager, she lied to me, put me on hold for about thirty seconds and then disconnected my call.

    I am through dealing with Toshiba's lies. I am never purchasing another Toshiba product again. It is pathetic when a "Grade A" computer fails to this extent and the support is as useless as this. Toshiba had me in tears several times because of the rude comments, the roundabout, everything. I've had it with Toshiba. Never more.

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    Reviewed July 11, 2010

    I purchased a Toshiba model 46LX177 LCD TV. The salesman said that with this model, I don't need an extended warranty. 21 months later, I started experiencing double images and bands. This degenerated to a darkened right half of the screen. The Toshiba service tech said it would cost $2300 to repair. Both Toshiba and Video Only have told me "it's too bad" but they will do nothing. A $1400 TV should last longer than 21 months.

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    Reviewed July 10, 2010

    I purchased a new Toshiba REGZA 46RF350U LCD TV at a cost of $1500 in May of 2008. Vertical lines appeared on the screen in April 2009 and the LCD panel (screen) was replaced under warranty. In June 2010 horizontal lines and a double image appeared on the screen and a Toshiba technician ($69 service call) stated that the LCD panel that was replaced under warranty was now going bad and that the cost to replace it would be $2233.

    I complained to Toshiba Customer Support that I believed that replacement of two screens in two years certainly had to be abnormal and that I should probably be entitled to some relief, but I was told "sorry it's out of warranty". As a result I am highly displeased with Toshiba and their products and I would not recommend their products to anyone.

    I must now either replace the LCD panel at a cost of $2230 or purchase a new TV at a cost somewhere between $1000 and $2000.

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    Reviewed July 5, 2010

    I am very happy with our 37 inch Toshiba Regza. We have had it for about three years and not one problem, still has a super clear picture. Great TV. Will go with Toshiba again. Would like to get their 40 inch led TV.

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    Reviewed June 25, 2010

    Three bulbs have burnt out. I filed paperwork in class action but was denied without an explanation. Now another bulb burnt out. Does not Toshiba stand by their product? Apparently not!

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    Reviewed June 23, 2010

    I purchased 46-inch LCD HDTV 46xV640UZ on May 2nd. The TV broke on June 4th, a little over 30 days later. The screen has multicolored lines across it and picture blinks in and out. It is not possible to use the television. I contacted Toshiba support on the day the TV broke. I received the contact information for a local repair shop.

    I contacted local repair shop who was able to come out on Thursday the following week. They looked at the TV and indicated that they have to order parts. It's currently June 23rd and my parts are still on backorder. I haven't had a TV for weeks. The TV has been broken almost as long as it's been fixed. I'm disappointed in my purchase and the amount of time it is taking to get it repaired. Toshiba can only tell me that the part is on backorder, but cannot give me a date or date range when I should expect the parts to be delivered.

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    Reviewed June 22, 2010

    After saving for 1 year and doing research (Consumer Reports, etc.), we purchased a Toshiba Regza 52RV535U TV. We got what we thought was a good deal and paid $1400 for it. We considered the extended warranty, but we’re told by the salesperson any major problems usually occur during the first year, and with this brand, it wasn't really needed. Our TV was set up Feb. 7, 2009. On June 10, 2010, the right third of the picture turned into what we now know is called vertical banding. We were informed by the authorized repair center that it was the LCD panel and that the repair would run $3000. We were told to call Toshiba because the repairman thought this was unusual for a set only 1-1/2 years old.

    After calling Toshiba, we were informed that they would give us $1500 towards the repair, but the part is on back order and they can't tell us when they would have it on hand unless we commit to the repair. I asked if they would consider putting the $1500 towards a new Toshiba and were told that was impossible and we should be grateful they were offering to do this much. Needless to say, we are not repairing the TV and are using our 10-year-old Zenith with perfect picture and color. If you spend over $1000 for a TV, it should last more than 1-1/2 years. We will never buy another Toshiba product and are telling everyone we know about this issue.

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    Reviewed June 16, 2010

    Toshiba laptop randomly inserts letter 'n' to the text of outgoing messages. Toshiba doesn't honor warranty.

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    Reviewed June 15, 2010

    On October 26, 2007 I purchased a 42" DLP HDTV Toshiba with a stand from Citi Furniture in Westbank, BC as a surprise for my husband's birthday on November 3rd. It was listed as $1599.00 but was on sale that week for $999.00 so I took it as I like Toshiba products. My laptop is Toshiba as well. Everything was fine until September 24, 2008. We were watching the news when the TV stopped working. I called Citi Furniture who told me I had to call Teltronics Service Centre to have it repaired. I did that the next morning where they came at 3:11 that afternoon and picked it up.

    Four days later, they called me to tell me that Toshiba said it wasn't on warranty. For the next couple of days I was constantly on the phone with Toshiba fighting to get my television fixed as I had not even had it a full year before it quit working. Finally after having to fax all my documentation to them on October 7th, 2008, they allowed Teltronics to fix it under warranty. They replaced TOSHT-72620067/service lamp module and TOSHT-75003329/ballast PCB and returned our set to us on October 16th, 2008. Once again everything seemed to be okay. I was watching the news at noon on November 1st, 2009 when I heard a horrible grinding sound and my TV quit.

    As my health has been very bad, I have not been able to work. I just got CCP Disability. With only my husband's income we were not able to afford to have it fixed until now. I took it into Kelowna Digitronics 100-1789 Harvey Avenue, Kelowna, British Columbia on June 10, 2010. I had to pay $55.00 to have it assessed. They called me yesterday. The color wheel is seized up and needs to be replaced; the main board is dead as well as the power board. Hurray, the lamp is still working. They want $585.00 plus taxes to repair it. I will only receive a 30-day warranty from Toshiba on parts if I agree to this. They also advised me that the next thing to go is the color wall which would cost me about $850 to repair. Where does it end?

    We are not rich people. I saved a long time to get my husband this television but it has been a lemon from the beginning. I thought Toshiba was a great company and would stand behind their products but I see that I am very wrong. All my electronics in my house today are Toshiba but after this go around for the past 3 years, I will go elsewhere and tell all my friends and family to do so as well because the customer service that I have received from them totally sucks!

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    Reviewed June 14, 2010

    I purchased a Toshiba 50HP66 plasma television in April 2006 for $3220 and purchased an extended warranty 5 years for $699.99. In February 2007 (still within warranty) the power went out on it and when attempting to turn it on, it just kept turning on-and-off over-and-over again. The TV was picked up and fixed and returned about 30 days later. A week had not passed when the TV went out again. Once again I opened a claim with the [one] who picked up the TV and didn't return it for another month. In June 2007, the TV went out again. I tried reasoning with Toshiba customer service but all they had to say was, "your warranty period has expired. You need to contact your extended warranty company. "

    I had previously owned a Toshiba rear-projection TV for 10+ years without problem which is why I attempted to stay with the manufacturer. Boy was that a mistake. To make a long story short, I've just got off the phone with the extended warranty company (Service Net) who offer me $364.93 to buy out the extended warranty contract after the 5th claim and countless "months" of not having a TV. I believe that both Toshiba and Service Net did not stand behind their product. Be very weary of the manufacturer you purchase from and always check the name and reputation of the extended warranty company. TV usually took 30+ days to repair. Having had it repaired 5 times in its 4+ years having the unit, amounted to months of not having my $3220 television.

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    Reviewed June 14, 2010

    I bought a Toshiba Satellite A505-S6960 and I had some problems. So I called your tech line and gave your tech remote access to my laptop and that's when things went really wrong. I don't know what he did but after that, I am missing my network settings. So, I called back and he then told me to reformat the computer and so I did. He told me not to worry, the computer would return to its original settings, that where in the computer when I first took it out of the box. Well, that didn't happen I knew that I would loose all my pictures and my music. I can rip the music back on to the hard drive, no problem. Pictures are already back on. And I had system package2 and that has now changed to system package1.

    Any way, I was also told that I was entitled to a free Windows7 upgrade which didn't happen either. I never received it, so now I would like to know what you intend to do to help me to resolve this matter. I don't want to be nasty but if I don't get some assistance from you, I will have no alternative but to contact the Better Business Bureau. I demand that you give me satisfaction.I love your products.

    I have been a loyal Toshiba products purchaser since 1990. I am just asking for what I consider to be a very reasonable request and I don't want to make waves. It is not my intent to cause problems. But this matter does require your immediate attention. If you should choose not to give me your full attention to resolving this matter I will have no alternative but to go to the media. I will call all of the major news networks and I will then take matters to the highest level. And I will never purchase your products ever again. So please help me to resolve this matter in a timely manner to both our satisfaction, as I don't want to have to go to this extreme. Thank you for your prompt attention to this matter.

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    Reviewed June 13, 2010

    We purchased a Toshiba Regza Model #46RV530u in Jan 2009. We started to see three lines through the screen about a month and a half ago. I called Toshiba, they told me to call a repair company near me, so I did. I waited 4 weeks and finally called someone else, the repairman told us it was our panel. I called Toshiba today, spoke with two people and pretty much was told "oh well, you should have bought the extended warranty". Seriously, we all work hard for our money to have these expensive TV just go out the window after such a short time. I researched the TV, found good reviews. I guess I should have looked here first. Seeing as how there are 24 pages of bad reviews.

    Shame on Toshiba for not standing behind their products, even though Dave from Toshiba said they did. Oh here is the "funny" part. The panel for my TV is $3000.00, the part comes from Toshiba. Yeah right, now I see. Never buy anything from this company! The repairman and I had a really good laugh over that. I now need to purchase a new TV.

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    Reviewed June 11, 2010

    I have a Toshiba TV, large one, model 32AF41, Oct 2001 and it does not work. The repairman said the bulb goes out on these about every two years and cost about $300 or more. The cost of the set was $2,000. No television. There was a recall but not from 2001. I cannot move this TV because it is so large and it costs $65 to have the man come to repair it whether he fix it or not. I live on a limited income on disability so this is a financial hardship.

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    Reviewed June 9, 2010

    I purchased a new Toshiba LCD TV model number 52RV535U 52-inch TV and have recently began to experience a multicolor vertical line in the middle of the screen. I called to Toshiba service and was told that it is the panel. They refused to help due to I did not purchase an extended warranty. I believe that if I purchased an LCD, which was not cheap, it should last longer than two years. The TV repairman just basically stated that I am better off buying a new TV. I cannot afford to purchase a new TV. I am in a situation where I cannot purchase a new TV, but cannot pay for a new panel.

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    Reviewed June 7, 2010

    I purchased a Toshiba plasma 42" TV with an extended 3-year warranty on 11/22/2005 at the total cost of $3391.99 and it lasted up to 6/4/2010. I contacted a TV repair service and was told it would cost about $800.00 to repair it. This is a lot of money to spend for a TV when you are retired on a minimal income. This is a product I would not recommend to a friend if asked and will never purchase again from this experience. Thanks Toshiba.

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    Reviewed May 22, 2010

    I purchase a Toshiba at Best Buy 01/08/2008 in the amount of $2,055.43, model# 65hm167. This TV stops working 2 weeks now. The Tech from Toshiba states that the TV needs a sign board that will cost $1,100+ to repair the TV. Each time I call Toshiba; they keep transferring you to someone else and giving the run around. I am stuck with a TV that I pay so much for and in such time the TV stop working. At this time, I cannot replace this TV because of financial reason. Are there anyone who could help (us) unsatisfied customers resolve this matter with Toshiba?! I am available for more information if needed.

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    Reviewed May 21, 2010

    We purchased a DLP Toshiba HD TV from HH GREGG. Our salesman recommended we do not purchase the extended warranty (We were prepared to.). He stated that there were very few things that go wrong with this particular TV; normally only the bulb goes out after approximately 8000 hours. Within 2 1/2 years, we have had are on our fourth bulb!

    I have called Toshiba; I have called HH GREGG and have had a certified Toshiba repairman look at the TV. I feel Toshiba owes me a TV that I can watch! We paid a lot of money for our 57-inch TV, and Toshiba took advantage of our money with a faulty, obviously inferior product. I will tell everyone and anyone about my experience with Toshiba! I was supposed to have a supervisor of customer service call me back on two different occasions. I am still waiting now (5 months) for those return calls. Toshiba, you lost me and anyone I know as a customer. I sold my Toshiba computer, as I don't want to own anything that a company can't stand behind and be fair to its purchasers!

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    Reviewed May 18, 2010

    I bought a Toshiba 41 inch LCD TV and within the two months that I had it, the speakers busted. I sent it to Toshiba and it took them three months to get the mainboard and speaker system. Once they got it and installed it, I took it home and the picture started freezing. I called a technician and he said it was the mainboard!

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    Reviewed May 13, 2010

    I purchased a Toshiba LCD TV model Regza number 40RF35OU 40-inch in February 2008. Several weeks ago, vertical lines in color showed up covering a third of the picture. I called a repairman who told me to throw the set out as the replacement for a defective display panel costs more than a new TV. I called Toshiba and checked on any warranties that would cover this. They as much as said "too bad, so sad but the warranty is over and you are out of luck". I will never buy another Toshiba product again. Has anyone else had problems with their sets?

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    Reviewed May 12, 2010

    I bought a Toshiba 52inch on Nov. 18,2008. It worked fine for a year and about six months. It broke March. Something with the power wouldn't turn on. I called the extended warranty and got it fixed. It took around three weeks to get it back. Then two weeks after, the TV breaks again. The color gets washed out. They took the TV to get it fixed. Three weeks went by, no news on the TV so I called. The repair told me it couldn't get repaired because the panel went out. They told me that the extended warranty would call me about the replacement. They didn't call me so I called them. They told me, "Yes, we can give you $829 for your TV." From what I hear, it has happened to most TVs that have been made by Toshiba.

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    Reviewed May 10, 2010

    Well in Jan of 2007 I bought a TV 62HM196 and in the last 3 years I have had to put in 5 bulbs in which 3 of them I purchased and the ULS cost about $200.00 to me this is a lemon and the TV before this one model number 62HM195 had a class action suit against them. To me the product was inferior and they never upgraded this TV and fixed the problem from one TV to the next. It's a lemon. I have had to spend 1500 on bulbs to get this to work. It is not working more than it is supposed to work due to bulbs blowing out all the time. To me its a lemon and I should get an upgrade TV from them or my money back. It's getting to the point where I won't be able to watch this TV much longer is to expensive to keep buying bulbs.

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    Reviewed May 7, 2010

    I bought a Toshiba 57LX177 LCD TV in November of 2008. In April 2010 the TV when turned on has horizontal lines that fade after the TV warms up. Toshiba says the problem is the TV. But since it’s not under warranty, they cannot do anything about it. My advice to everyone: do not buy this TV. I have seen a lot of complaints about the same problem and no one has had any luck fixing it. It will cost more than this TV is worth to repair it.

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    Reviewed April 29, 2010

    I had been saving, so I could purchase a flat screen TV of 55 inch or larger. I checked ratings from Consumer Reports.Org and went to stores to check these TVs out first hand. I made my choice, I purchased a Toshiba 55ZV650U 55inch LCD with LED back light. I purchased the TV from Buydig.com April 1, 2010, it was delivered to my home on Apr. 7, 2010. On April 8, 2010, AT&T came and installed AT&T U-verse to my TV. Over the next few days, we noticed the sound from the TV was garbled, echo etc. lasted awhile then went back to normal.

    I called Toshiba, in turn Toshiba called Professional TV service to install the part. Professional TV service got the part (a large circuit board) and came out and installed the part into my Toshiba TV on about April 21, 2010. I came home that pm from work and turned the TV on. It worked fine for about an hour and a half, then a blank screen. I could not turn the TV back on, would not come on. Called Professional TV service the next day, they came out that afternoon to check what was wrong. Professional TV informed me that the part that they had just installed was defective. They took the TV back to the shop to order another part said they would install at the shop and make sure it was going to work properly.

    They called Toshiba to order another part to repair my TV, Toshiba said that part was on back order. I called Toshiba and they told me they did not know when they could get the TV repaired. I told Toshiba I had a Idea how they could correct the issue, "Just send me a new Toshiba TV 55ZV650U" the response I got was oh we can not do that it has not been long enough yet. I have called every day, emailed, (Toshiba has stopped answering my emails, I get the general run around on the phone. I just want what I paid for, or a full refund. I paid 1399.00USD for the TV and 148.00 for a 3 extended warranty after the 1 year Toshiba warranty runs out. Toshiba does not seem concerned at all about this issue. Thanks.

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    Reviewed April 23, 2010

    I bought a Toshiba television model 50HM66 from Peach Tree and paid my money to GE money in Florida. I have replaced the lamp about six months later now light engine is out and I see that Toshiba has recall some televisions because of light engine problems. Is there someone or company I can call to have my light engine replaced without cost?

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    Reviewed April 3, 2010

    We have a 42" LCD TV that is three years old. It slowly began to develop vertical lines that are translucent. It looks like everyone has dirty walls. The cost to repair is $2,500. This is the first real problem we have ever had with our Toshiba TVs. Is there anything we can do? Buying a new one is out of the question.

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    Reviewed March 31, 2010

    I purchased a 32" LCD TV in March 2008. On Dec 2009, I had the LCD Panel replaced. On March 2010, LCD Panel was broken. Toshiba won't do anything. Don't buy Toshiba.

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    Reviewed March 29, 2010

    On April 20, 2008, I purchased a Toshiba LCD model 52LX177, Regza, from Video Only in Tacoma, WA. In February, 2010, I noticed vertical lines across the screen. Within days, they became larger. On March 4th, I contacted Toshiba's customer service department and Jeremy suggested I take it to an authorized service repair center. The repair center called me on March 27th. The repair center called me to tell me that the panel was defective and it would be $3,500.00 for the part, not including the labor.

    I called to speak with the technician and he said he could not definitively say that it is a manufacturer's defect. When I mentioned that from what I had read an impact would have caused a starburst pattern, he agreed. Leading me to believe that he would not say manufacturer's defect for fear of losing Toshiba authorized repair account. I contacted the Toshiba customer service center with the information. They have said that they have not received complaints of this nature on this model. From the customer accounts I have read on Consumeraffairs.com that is untrue. This is the letter I wrote to the Toshiba customer service representative. Along with his very impertinent reply. I absolutely cannot believe that Mr. Brett M thinks that lecturing a customer is good customer service.

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    Reviewed March 18, 2010

    My LCD HD model 37AV502U television was purchased on 11/2/08. On 2/24/10, a 5-inch tall vertical red and green line appeared about 2 inches from the right side of the screen. The line is visible all the time. So 15.5 months after purchasing the HDTV, I have a pixel issue that Toshiba is not willing to fix. My last TV (from a different manufacturer) functioned well for 13 years and never had an issue as significant as this. I reminded Toshiba of the statement on the warranty card that came with my 37AV502U model. It reads "Toshiba is committed to producing high-quality, reliable and innovative products. To uphold our commitment to excellence, we need to understand our customers need". It goes on to ask the consumer to fill out the card and return it to Toshiba. The "high-quality, reliable product" that I purchased from Toshiba lasted 15.5 months, but Toshiba claimed that my TV was not within the warranty period and therefore they would not be able to offer any financial assistance with a repair. They did however thank me for writing in with my complaint.

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    Reviewed March 16, 2010

    My 52 inch rear projection TV failed again. This, after 3 new projection lights, and over $500 of repairs. The extended 3 year warranty had just expired, before repairs amounting to $500. The TV cost almost 3 grand, and I've put almost $1,000 of repairs into it over 4 years. This last time, I junked it.This is the 2nd Toshiba TV that has failed on me (the other a 26" LCD) that went out after the 1 year warranty. Toshiba blew me off.

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    Reviewed March 16, 2010

    The lamps continually needed to be replaced, and then the color wheel. The TV turns on and off by itself leaving a black screen with sound and sometimes no sound with no picture. Sometimes the TV screen freezes. The TV worked for 6 months with no problem and then it has been nothing more than a nightmare. Two service companies told us there is nothing wrong with it, but they will not come to the house to view. They try to make us think it is just us. Obviously, they need to read this website. I think they know but just don't know how to fix.

    I have contacted many HHGregg people and they say there is nothing they can do. I have contacted Toshiba – I received no response. It cost me $1800 for a worthless TV and warranty that was only good for 6 months. How can I join a class action lawsuit? What about the lemon law? Anyone thinking of purchasing a nice TV, don't buy a Toshiba. When buying from a dealer, check Better Business Bureau. You will be surprised who has an "F" rating. Stay away from them, because they only want your money. Once the deal is sealed, you are on your own and they could care less.

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    Reviewed March 15, 2010

    Within 18 months of purchasing a Toshiba 42" LCD TV (42HL167), there appeared on the screen multiple vertical lines--one directly in the center of the screen, and two more, each about 1/3 of the way in from the side of the screen. After a lot of searching, I found the name of the condition is "Vertical Banding."

    After spending nearly an hour on hold with Toshiba Customer Support (which closes at 5pm PST, so I had to call while I was at work), they told me that they didn't know what the problem was and basically that they didn't care. After doing more research online, I've found that there is no fix for this besides replacing the panel, which in most cases costs more than replacing the TV itself.

    I'm stuck with a TV that looks like crap after only 18 months of use or averaging out to about $100 a month. And, I've wasted my time trying to talk to low-level techs who have very little knowledge about the technology they're supporting.

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    Reviewed March 13, 2010

    My 52HM84 TV keeps blowing bulbs/lamps. I can't get any help in replacing. I am now disabled and can't work. My TV has been broken for nine months because I can't afford to buy a lamp again. My wife paid for the last one. Now, she is my ex.

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    Reviewed March 12, 2010

    I have a TV 62hmx95 that I bought Nov 2005 and the light engine has gone out. They referred me to the Toshiba Service Center for Lexington, KY and that center told me that the part is not available anymore. It's not being made any longer. I can send my unit to a repair center and wait while they try to find used parts to rebuild it with. This could take months I was told. I think this is a great injustice to the consumers that paid $3000 for a TV that can't be used after four years. I will have to junk the TV and purchase a new unit.

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    Reviewed March 9, 2010

    I bought a Toshiba Regza in October of 2008 and in December of 2009, horizontal lines appeared. Within 2 weeks, vertical lines appeared and images on the right side of the screen were smeared. The repair shop said I needed a new panel and it would cost $2,100.00 to repair. I called Toshiba for some assistance or recall information and was told that it was out of warranty and they could not help. I'm very disappointed with Toshiba's quality and vow to never buy another Toshiba product again.

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    Reviewed Feb. 26, 2010

    I bought a 52" Toshiba Regza LCD TV 16 months ago at Conn's. Exactly four months out of warranty, a 5" wide multi-colored band appeared from top to bottom, right in the middle of the screen. Conn's service man came out, at $108, and told me I'd need a new panel, at cost of $3,958 plus tax. No relief from Toshiba, no comment as to what happened, why, etc., just that it's "out of warranty." The service man said mine is not the only one he's seen with this problem. I'm out $1,500 for the TV, $108 for service call and now I have to go buy another TV. I asked Toshiba to just provide the parts and I'd pay the labor, but no. You'd think Toshiba would make a product that would last. I'll never buy another Toshiba product ever!

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    Reviewed Feb. 8, 2010

    On 02/03/2010, I purchased a Toshiba 32" TV LCD Model 32AV52R through a local vendor and distributor. With my system, I have available to me 32 channels. I had to have someone load the TV for me at the store and when I got home, I had to pay a neighbor to unload and set up on the shelf for me to set up. I drove 45 miles to buy this TV and for the first time in my life, I even bought and extended warranty on it. After going through the steps to install, I turned it on. Beautiful picture on all channels but no sound on 8 of the channels.

    I went through my manual and initially found the troubleshooting and went through it which lead me to calling Toshiba. I did that at the number I stated above. In their message, it states they are available for service 24 hours a day and 7 days a week. Then I went through some more steps and then told their customer service center on this particular product is open Monday through Friday 08:00 am until I think it was 7:00 pm. So all was lost to me. I had bought the TV to watch the Super Bowl on. The first time since Super Bowl 23. A friend of mine's son was playing with the Colts. Monday rolls around and I called Toshiba. I had a real nice lady that assisted me in troubleshooting. Soon we realized Toshiba had sent out a bunch of faulty TVs with the plan to send parts to the people who called about the problem. At which time I was still not real upset about, until she finished the story about the parts. Toshiba could not send the parts to me over night even though I had to pay for the item before I left the store. They was not installed at the plant, warehouse or before distribution.

    And to rub more salt in the wound, it would take 7 to 10 days after they shipped them to me before I could receive them. Then the wound got deeper and more salt was added. Their inventory warehouse was closed until February 16th, at which point I asked the lady to speak to her Supervisor and Mr David ** came on the phone. I had to go through all the steps again and he was a supervisor and needed to do that. Then the story started all over again. with the closed warehouse and we only ship USPS. 8 times during the conversation I had to attempt to stop David from talking over me by repeating his name anywhere from 10 to 20 times. He thought it was sort of funny that I had spent most of my disability check to buy a TV.

    After about 30 minutes of conversation with the King Of Rude, I seen I was getting nowhere and asked to speak to his Supervisor and was advised that would not happen. I asked for the supervisor's name and was told it would not be given to me. I was advised by Mr. David ** if the solution for their problem did not fit the need, I had to seek some other way of satisfaction. I advised him an attorney would be nice to have on this. Now here is my point and where does it end. I bought a product from what I thought was a reliable manufacturer.

    For over 8 years, I had sold Toshiba Office Equipment and at he manufacturing level I had never had a problem on getting a customer taken care of. I personally should not suffer any losses because Toshiba sent a product into our in the market place that was not ready to be sent. The dealer I bought it from, I am sure was not advised that the products shipped to them was not ready to be sold. So the dealer should not be punished either. But the person on the manufacturing level who made this decision should be ordered to eat razor blades for letting this happen on any level of any product regardless of cost of product.

    The last thing I heard was Mr. B. laughing and saying "That should take.." and the call ended. Now I have since called the distributor and they was kind enough to agree to take the product back at their location and work with me on replacing it. But mean time, I have to pay again for labor to take it back down off the shelf, box it, drive 45 miles and work with a dealer reference helping me out on a problem that is not his problem either. Isn't it about time companies that sell products in the USA meet laws and standards that drove manufacturing out of the USA to start out with. There is no TV manufacturer left in the USA today. All have either moved or closed down. I know this letter is worth about as much as the paper it is typed on, on getting me any of the small amounts of money I have spent. Or the dealers anything for his problem for finally fixing the problem. Oh I am sorry this is not paper, it is air that this is wrote on so I guess it will probably have a value below paper.

    No one cares enough to make sure senior citizens, disabled people or people with a low budget that does not have a lawyer on retainer and only sees these people as entertainment to screw over, because no one in the government or legal department of the USA has enough standards to them to make waves with the rich and famous and are afraid of making waves in the system. They do not want to get their wingtips damp even thought the American public is up to their necks in water. I would love a call from any attorney or ever an ambulance chaser on this matter. If he thinks he can make them pay anything including his fees.

    Which I hope are higher than hell. It is time for America to stand up again for the little man on his small needs and what he deserves instead of sending only his sons and daughters off to a war in some country time forgot about. If I got back any amount of fees from the manufacturer or a written letter from the manufacturer of apology plus my high priced lawyer. I would welcome and possibly entertain it. But if not my blood is red and I want to see some of the manufacturer's blood to see if is green the color of money or not.

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    Reviewed Feb. 8, 2010

    I bought a 42" Toshiba TV, model # 42RV530U on June 8th 2008 at HH Gregg in Columbia, SC.

    The TV failed on January 1st 2010 and it would not come on. The TV was less than 1.5 years old and it cost $1100! Whitehall TV diagnosed problem as power board. At first Whitehall TV repair could not even get the part and said that it was no longer supplied then they finally found a supplier. After looking further into the TV repair, the repairman said that he would prefer not to fix it.

    This should not have happened. I contacted Toshiba and they sent a computer response essentially saying that it's tough.

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    Reviewed Feb. 6, 2010

    I purchased a 46 inch Toshiba Regaza LCD TV in September 2008. It began showing a distorted picture, exactly 1 year and two weeks after it was purchased from Best Buy. I didn't purchase an extended warranty, and was told it would cost $150 just to have someone take a look at it. After checking online, I saw that hundreds of consumers have had similar problems with this same product. I feel cheated as this TV cost a little over $1,400, and stopped working after only having it a year and two weeks.

    When I called Best Buy, some smart ** rep chastised me for not purchasing an extended warranty. I know there is probably nothing that can be done about this, but just wanted to vent. I purchased a Toshiba because I always thought they made good products, but from my personal experience with this TV and from what I have been reading online, they are just another big company that feels it's okay to rip people off. Needless to say, I am telling everyone I know to never purchase another Toshiba product, especially their faulty TVs. With so many of the same complaints, I can't believe there hasn't been a recall on this product.

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    Reviewed Feb. 5, 2010

    I purchased a Toshiba 62HM195 nearly three years ago. I've replaced the bulb 9 times and the light engine twice. I've spent over two thousand dollars in repairs and guess what, I'm down again. Customer service is useless. Never buy a Toshiba!

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    Reviewed Feb. 3, 2010

    I purchased a Toshiba 50HM66 in August of 2006. I did purchase a 5 year extended warranty plan for an extra $399.99. As of today, Feb. 2010, I just had to replace the 4th bulb! The longest a projection bulb has lasted is nine months I realize this "is a Poorly designed TV" and the TV was falsely advertised as being a reliable model.

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    Reviewed Feb. 2, 2010

    I purchased a 72 inches Toshiba HM195 early 2006. Within 2 months, my lamb burned out. It was replaced via the warranty. Since that time, I have replaced the lamp 3 other times. Additionally, August of 2009, I had to replace the light engine. However, I could not buy a new one. I could only get a refurbished one because the new part has been discontinued. It had a 90 day warranty with it. Well, 5 months later, my TV goes out again and surprise, it is the light engine again. I paid $4000 for this TV when I bought it.

    I have since spent $200 on three separate times for lamps and $600 for the light engine and am about to pay another $600 for another light engine. This does not include cost of repair. But, for parts I am sitting at $1800 to this point. And there is no promise that 5 months down the road something will not cost me another $600. I just do not see how this company can get away with this. When people pay their hard earned money for a product, it should work and if not the company should stand by their product. It would be one thing if a few TVs malfunctioned. But this seems to be a problem of a design flaw with these TVs from the assembly line. I just don't see how Toshiba will survive the word of mouth about their products.

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    Reviewed Jan. 29, 2010

    Sunday, 1/17/10, our 50-inch TV went black while watching on Monday. I called, which I thought was still GE but is now Assurance Solutions, for a repair man. We have an extended warranty. The gentleman checked my telephone number and said we already had a replacement and are not entitled to another one. For all these days I have called, everyone I could think of to help Toshiba said to fax all the info to them. I got a call, no help. I already received one bulb which did not last a year.

    I can order one from Toshiba. It only has a 6 months warranty. What kind of a game is everyone playing? We take your money and run. No one seems to get satisfaction. I purchased from circuit city 50" Toshiba TV on 5/21/07 and took out ESP plan to cover any problems, like bulb, etc. First service call was on 1/19/09. It was on the antenna. Government changed to HD and made us buy new TV. Second time was on 2/20/09; bulb change for the third time. I had to go to basic cable and still had problems. Service on 6/23/09 and the man spoke to Bright House and our ex war is good till 5/11/2011.

    How do all these companies get away with all this stuff and the poor consumer gets the shaft? I'm going to call Toshiba corporate HQ. I'm not going to get anywhere but I'm going to try. My daughter bought us another 40-inch TV. Guess what: Toshiba. Why doesn't Toshiba exchange the DPL TV for another in good faith to keep themselves in business and customers happy? I'm 78 years old and my husband is 81. I'm tired of being taken advantage of. I just had to pay $4,200 for hearing aids, which is another rip off another story. Do things ever happen for the consumer? I’m just so mad.

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    Reviewed Jan. 21, 2010

    I bought a brand new Toshiba Satellite T135 in December. They sent me a defective model. I sent it back to them. They've had it in "repair" ever since. They refuse to send me a new one. I can't get them to give me any indication of when I might receive my laptop. The repair department never answers their phone. I was on hold for over 63 minutes the first time I called. The customer service rep refuses to be of any assistance whatsoever. Do not buy from Toshiba. I'm out $700 and I still don't have a laptop after purchasing it a month ago!

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    Reviewed Jan. 9, 2010

    I got this TV in 2008 and the bulb keeps blowing (50HM67).

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    Reviewed Jan. 1, 2010

    My son and I both bought a Toshiba Regza 46" LCD TV. They are 2 years old. They both have dark vertical stripes in the screen. We are both out about $1800 and I am not to pay one of your repairman $17 to tell me what is wrong with it

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    Reviewed Dec. 16, 2009

    I purchased a DLP 50" TV in 2006. Since then, I have replaced the lamps twice and the color wheel engine. I have spent over $700.00 in repairs. Now I'm looking at replacing the color wheel engine again less than a year later and found out the lamp will soon have to be replaced also. I own a telecommunications company and have been a Toshiba dealer for over twenty years. I have always promoted the quality and support that Toshiba has given. Not only in their telecommunications division but their other products as well. I am very disappointed in this product as well as the fact that neither the dealer nor Toshiba has made any attempt to either refund or offer some type of trade allowance on another TV. I can't continue to pay these repair charges on a product that no one will take responsibility for! I will no longer promote Toshiba entertainment products as I have in the past.

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    Reviewed Dec. 12, 2009

    I purchased a Toshiba 32LV67U Regza LCD in late December 2007, at $750. It died in July of 2009. It came on, pixel went right back out, black screen, no menu, still had sound. Toshiba affiliate repair shop reported the unit has a defective display panel. I spent $85.00 for analysis to be quoted $1,436 plus labor, and told, "it was not worth repairing." I contacted Toshiba and was told it was too far out of warranty (seven months) for replacement or break on service and repair costs. After researching the Internet, this problem appears to occur frequently without any acknowledgment from Toshiba that this is a recurring problem with their products. Considering the purchase cost and the expected life span, (they - Toshiba and the retail associates - tout 10 years plus), I feel, as apparently do many others, that I was sold a bill of goods when I purchased this TV, especially when the only recourse I have now is to pay double its original price to repair it, or just buy a new TV.

    I spent a more than adequate amount of money to buy, what I was told, was a reliable, quality product; I now own a product that is unusable and unrepairable after what is considered a very short life span; and am forced to again spend the same amount or more to replace the product with no guarantee that my future purchase will have any better performance or durability. It is especially infuriating to feel forced to buy something you know has no reliability. In my research of this and comparable brand products, I have found this same problem seems to occur with most of the manufacturers, not just Toshiba, suggesting a technological problem. If this is the case, I believe these companies are aware of their manufacturing flaws and bugs and are continuing to sell and promote their products without informing the consumer of the possibility that their product will not last and falsely representing their life span.

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    Reviewed Dec. 12, 2009

    I purchased a 52" Toshiba projection screen TV (Model: 52hm85) and I was not told about the light inside, which happens to be defective. I had to replace it at my cost as the warranty already expired. Now, my color wheel (part #: 75005448) is also defective. As of last week, Toshiba says the part has been discontinued, which is a crock of **. The part was worth $150.00 and now, they want to sell me the complete engine unit for a $600.00 price. This, in the eyes of the Lord, is theft. They can't get away with this. I replaced mine in one hour for $150.00 - although they're now hard to find because Toshiba is lying between their teeth about it being discontinued. The truth is that they are still making the search engine which includes the color wheel. I am totally pissed.

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    Reviewed Dec. 8, 2009

    Toshiba 42-inch HDTV recently starting blowing out bulbs. At first, I thought it was power surges, but now it is apparent it is related to a defect in the TV. I am not going to buy another bulb just to have it blow out again, and it is horrible that Toshiba has built such a defective piece of equipment and is not offering to replace.

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    Reviewed Dec. 1, 2009

    We purchased our Toshiba TheaterWide HD in December 2005. We have bought five new bulbs at $259-$350 dollars a piece. The last bulb we bought was in July 2009 and its is Dec 1 2009 and we just had that one blow. We could have purchased another TV for what we have bought in Bulbs. Please help us. I had no idea about the lawsuit and I tried to click on the page to sign up. I am unsure of what anyone can do. We expected this Television to last 8-10 years.
    Sincerely, Samuel Keith Keele
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    Reviewed Nov. 20, 2009

    Got a loan to buy a TV and we couldn't afford the warranty. We spent $2,000 + dollars and less than three years later the TV has a bad engine.
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    Reviewed Nov. 18, 2009

    Purchased 42RV530U, 42" Regza LCD TV 5/17/08 Failed 10/29/09 diagnosed by authorized service center as having aq bad LCD display panel. Repair cost est. $1650. paid $1000 Toshiba won't even cover part cost. They should adv ertise lifespan as less than 2 yrs. research shows history of many failures of LCD panels supplied to OEM by Samsung. Doesn't Toshiba track MTBF of it's vendor parts? Very displeased with their Customer "NO Service" department. They could care less as long as Toshiba pays them!
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    Reviewed Nov. 17, 2009

    A couple yrs ago I bought a 26" Toshiba HD TV. It failed, the LCD screen went bad after 17 months. It was out of waranty and Toshiba would do nothing. My tough luck.
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    Reviewed Nov. 11, 2009

    I purchased 26" Toshba 720P LCD TV & No.26AV502Upm 12/06/08. Right after I purchased TV at a little over a month (Jan/Feb)the TV was sometimes frozen and this was on going problems and was intermittent problems which had happened during Jan/Feb, March, June, and now NOv.2009. The Toshiba replaced the Main Board of the TV twice during Feb. and June. But now the TV still have not been fixed and the problem came back again. TV warranty will be expired on 12/06/09. Duing March and June, the Toshiba refused to fix untill I complained to Business Bureau. After the last fix on my TV on June, I did not use my TV since TV was placed on top floor of my bedroom where was very hot during summar time. On Nov 9 the problem came back again, the Toshiba still refused to take this matter serisouly.
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    Reviewed Nov. 10, 2009

    I purchased an A505-S6965 July 26, 2009. The DVD player didn't work. Toshiba had me goto an ASC on September 9, 2009. They broke the keyboard and the multi-media keys and couldn't repair it. So it was sent it the Repair Depot where it has been on hold as "no parts". Call after call I was disconnected, perpetual hold or told "call back later". Today I told them to send it back broken (1-1353072555). I just don't understand why Toshiba just didn't replace it.
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    Reviewed Nov. 2, 2009

    My son purchased a 46H83 Model Toshiba TV which now is mine. Two TV repairmen have said the Video Board is shot. Toshiba does not stock this part, which leaves me with the impression that it is not a part that with normal wear & tear goes bad and that it was probably defective when it was manufactured. Toshiba said they could try and find a rebuilt part. If Toshiba was able to find the part, it would cost me approximately $400 to repair according to their repair service authorized dealer. I questioned Toshiba concerning the possibility that if the part could not be found, what then? Toshiba had no solution. Looks like a $2000 TV, that can't be repaired should be trashed. I got the impression from talking to Toshiba that they don't stick by their products; that they don't feel they could have manufactured a defective product from the get go; and sorry it's your problem not ours. I would think that a $2000 TV would have a problem free longevity of more than six years. I have other TVs that are 10-15 years old--not Toshiba's & are still ticking. Toshiba should stand by their products and their customers, but that doesn't seem to be their policy! Better money out of the customer's pocket then Toshiba's!
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    Reviewed Oct. 26, 2009

    I HAVE A LCD TV TOSHIBA THAT EVER SINCE I BOUGHT IT IT'S BEEN GIVING PROBLEMS. I TOOK THE TV TO GET REPAIR 5 TIMES AND IS STILL GIVES ME PROBLEMS. EVER SINCE THE TV GAVE PROBS INT HE FIRST PLACE I CONTACT TOSHIBA SO THEY CAN GIVE ME THE MONEY BACK ND ME GIVE THEM THE TV BACK BUT THEY DON'T WANT TO ACCEPT IT BACK. THE TV STILL HAS WARANTY AND BY THE REASON OF WHATS BEEN GOING ON IS THA IV'E WAISTED MA TIME SENDING THE TV TO GET FIXED SO MANY TIMES AND THE TV STILL BE GIVING PROBLEMS.I WOULD LIKE IF I CAN GET MY MONEY BACK AND I DON'T WANT TO KNOW NO MORE ABOUT THA COMPANY TOSHIBA. THIS COMPANY IS NOT GOOD IN PRODUCTS SO IF YOU CAN HELP ME I WOULD REALLY APPRECIATE IT. THANKS FOR YOUR TIME.
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    Reviewed Oct. 20, 2009

    I've had a 62" Toshiba DLP TV for about three years. The warranty says they will fix it when needed. But the down time awaiting repairs can run into weeks. And since I've had my third lamp go out, as well as a couple of other problems, I've had a lot of down time. Warranties are fine, but a product that works would be better! Toshiba is on my 'blacklist', and my list does not get erased or edited. I hope other folks end up getting a better product from them, but I won't be a future customer.!!!
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    Reviewed Oct. 11, 2009

    Purchased new Toshiba LCD TV Fall of '07. Bad front screen panel within 3 months - under warranty but parts back ordered 3 months. I upgraded to larger Toshiba LCD (40 inch)12/08. By 08/08 another bad panel developed - repaired under warranty but extras cost me $150. By 08/09 this panel was going bad also & I finally took TV in to service center. Toshiba has refused to repair or replace the TV. I thought they should simply provide a completely new TV or refund my purchase price. At least replace the panel. Keep in mind that my Toshiba LCD TVS had 3 bad front panels between Fall '07 and August '09.
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    Reviewed Sept. 25, 2009

    I purchased Toshiba 56MX195 DLP projection TV in 2006. Lamp burned out after 3 months (350 hrs). First Light Engine failed after 2.5 years (6 weeks to get rebuilt). Three months later 2nd light engine failed. After one month waiting for replacement parts they say it will be another month before they can get parts. They said Toshiba is no longer making light engine and it must be rebuilt. I have always had home theater ups protecting TV. I see similar complaints about TV on internet. Sent email complaint to Toshiba customer service. They deny any issues with TV.
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    Reviewed Sept. 25, 2009

    I use my TOSHIBA Portable DVD player to watch movies when traveling. My model#SD-P2900 battery model# SD-PBP100S died on our flight yesterday (9-24-09). After spending a lot of time searching TOSHIBA's many websites, I was unable to find my registration information (not usually on my packing list). I made several phone calls...no help! This player is LESS THAN A YEAR OLD & IN GREAT SHAPE. I need HELP NOW so I can use it on my flight home!!!!
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    Reviewed Sept. 24, 2009

    Toshiba will not cover repairs to defective screens in their warranties claiming that it was neglect and misuse. So not even 1 yr. old my laptop is useless. I neve dropped it or hit to cause this damage. Toshiba Satellite U405D-S2902 Work order T1-LWDV3H
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    Reviewed Sept. 16, 2009

    Purchased a Toshiba 37 inch LCD TV and 1 year and two months after the screen went black. Apparently the lamp or light died, and of course is very expensive to replace. Warranty expires 2 month ago. TV is useless.
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    Reviewed Sept. 1, 2009

    I purchased a Toshiba 42" LCD TV on 2-22-07. I paid approximately $2000.00 for it. After about a year, we noticed a "cloud" in the left hand of the screen. We just lived with it. Now, we have lines down the middle of the picture. We had a repairman look at our set, and he indicated that the panels inside the TV were separating. He said Toshiba is aware of this problem. I called customer service for help in repairing our set, and they indicated that the TV was out of warranty. I feel they should stand behind their products and offer to help with the expense.

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    Reviewed Aug. 26, 2009

    I own a Toshiba projection screen television model # 46HM84 that we bought in 2004. In the middle of June, the TV stopped working. The screen would remain black when the TV was turned on. Because this had already happened once with this same TV, we assumed we needed to purchase yet another replacement lamp unit, model #TB25-LMP. We purchased this lamp unit through the Toshiba 800 #. We received the lamp unit around the first of July. However, when it was installed, the problem was not fixed.

    We found only one Toshiba authorized repair center in our area. When we called him, he explained it would be 2 to 4 weeks before they would come out to look at our TV. As I explained the situation to him over the phone, he suggested we order a lamp ballast because the model number of our TV has a history with the lamp ballasts going out. He told us he could order the part, but the part was back ordered through Toshiba and there was no estimated date on when it would be available. At this point, we have been without our TV for about a month with no solution in sight.

    Once we received the part, we had to make an appointment to take the TV in to get the ballast installed. At this point, we were out over $500 and into six weeks without the TV. When I called Toshiba to inquire how I could return the unused lamp unit since we did not need it, I was told since it was past 30 days, they would not accept it. I explained the situation to four different people at three different phones numbers and was told repeatedly by rude customer service representatives nothing could be done. One representative informed me that the product was under a one year warranty and if it didn't work, I could return it, but since there was nothing wrong with it, I could not. This makes absolutely no sense.

    I find this practice completely absurd. It is due to the fact that the lamp ballast was on back order and the workload of the repair center that it took over 30 days to fix my problem. I assure you, I would have liked to have it done sooner. I will never purchase another product from this company again.

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    Reviewed Aug. 25, 2009

    We purchased The Toshiba Regza 32HL67U in November 2007. Last month, 6 months after the warranty expired, the TV stopped working. The screen just went black. As we are out of warranty, we took it to a repair shop where we were quoted $1622.00 to repair the TV. We paid $700 for it. Toshiba, of course, told us this was our problem as the TV was out of warranty. The repair shop said the TV's lamps were "bad." When I asked what exactly "bad" meant, they said that these lamps become defective over time. I am shocked and angered to learn that a $700 LCD TV set has a lifespan of only 1.5 year.

    I am writing a letter to Toshiba's CEO regarding their sale of unfit products and their breach of the implied warranty of merchantability. If there is anyone out there with information relating to the lamps that these TV sets use, please post what you know. Specifically, I'd like to know the average lifespan of the typical lamp and whether the lamps used by Toshiba were defective or unfit. Many thanks.

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    Reviewed Aug. 21, 2009

    I bought a Toshiba Regza 32-inch HD TV in December of 2007 at Circuit City, for about $700 and it had a one year warranty. The TV is about 1 and a half years old and the LCD panel went out. Estimates are about $700 for part alone with no labor. I know the warranty is up, but I think Toshiba should do something about it. I think for $700, a TV should last more than a year and a half. When I spoke to a consumer solutions manger, she would not help and she hung up on me.

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    Reviewed Aug. 5, 2009

    I am writing regarding my recent experiences with my Toshiba LCD TV (40RF350U) and Toshiba customer service. A few weeks ago, I noticed a vertical line running down the left side of my TV. I went on the Toshiba website and saw a notice on the 46RF350U communicating the extension of warranty for the same issue I am having with the 40. I called Toshiba customer service and the representative informed me that Toshiba would cover the cost of repair if it was indeed the same issue as the 46. I was given contact information for an authorized Toshiba repair shop and contacted them. The Toshiba repair shop said they would need some notification from Toshiba confirming my conversation with the Toshiba rep.

    Yesterday I called Toshiba customer service again and was told that a determination would need to be made by someone else over at Toshiba to see if the problem with my 40 was indeed the same as the 46. I was asked to email photos of the problem along with the serial number to customer support. This morning, I got a call from a rep informing me that the 40 is not covered under the extended warranty. I tried to explain to the rep that I'm experiencing the exact problem as the 46 and I have not even sent in my information yet as the prior rep had requested. I was shocked when the representative told me "don't bother". When I asked why the 40 would not be covered if it is the same problem as the 46, all she could say was that because the web notice is only for the 46.

    I asked if I could speak with her supervisor, but she informed me that she was the only individual there. She was very condescending, spoke over me and had virtually no concern for what my concerns/issues were. There are endless reviews online (see Amazon reviews for just a sample) where other owners of the 40RF350U have experienced the same problem. This is obviously some kind of design flaw in the RF350U and one could easily assume that the same bad part that is in the 46 was probably also used in the 40. Why would you only extend the warranty for the 46 and not the 40? Why would Toshiba not want me to send in pics and serial numbers, to at the very least, see if it is the same as the 46 or a separate design flaw only in the 40?

    Again, I am not the only person with a 40RF350U to experience this problem. I find Toshiba's lack of concern and willingness to address the issue to be among the worst experiences I have ever had with a customer service department. Attached are pics of the issue and a copy of purchase from my CC company. Thank you for you attention.

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    Reviewed July 20, 2009

    We purchased a Toshiba 52HM94 TV from Best buy in 2005. Since this time, we have had to replace the bulb four times (so basically once a year at a cost of $200 per bulb). We were told when we bought it that replacing the bulb was the only thing that could go wrong. Boy, were we misled. About a year ago, the lights on the front of the TV began to blink red then green then the TV would power off. The channels would automatically count up and down, and the TV would cycle this about six or seven times before going off for good. We would unplug the TV and after a couple of hours, it would work fine.

    Approximately one month ago (four days after our extended warranty ran out), the TV would begin this again but would not come work properly no matter how long it was unplugged. We called a local repair shop and were told it would need a new master board (cost of $500) which was done. Now only a week later, it is doing exactly the same thing. We will never, ever, ever buy a Toshiba anything. This TV is a piece of crap and was misrepresented to us when we purchased it. Had we known we would have to put at least $200 per year into it in addition to the $3000 it cost to buy it, we would never had bought this TV.

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    Reviewed July 10, 2009

    At the Bally’s Club in Lowell, MA on May 21, 2009, I signed up for a $29.99 month to month membership and my initial payment was $69.98 for the first and last month. I was not informed that the club was planning to close down on June 26, 2009, and I did not find out about this until June 22, 2009. Since the nearest Bally’s was now 30 minutes away, I decided to cancel my membership and the service representative said that she would stop my monthly billing. But on June 22, 2009, I was still charged an additional $29.99. I was only able to work out for a total of one month. I requested a total refund of $59.98 which includes $29.99 for the monthly charge on June 22, 2009 and $29.99 for the last month payment. I still have not received my refund.

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    Reviewed June 29, 2009

    I have a problem with the product in my home. I have a Toshiba 42c3500 LCD and a DVD player 690 with a DivX system. After turning on my LCD, there’s a sound but no picture. I was given warranty, but I can’t see good service from this company. My wife said to me that Toshiba is a big company, why do we have problems with the LCD and DVD? My DVD player doesn’t allow DivX format. My DVD player is now in Pars AlRams. The main board was changed, but after the change the main board doesn’t allow DivX. Help me. My LCD is big and the service center has not helped me regarding my LCD’s problem. I don’t like the DVD. I like you to please change my DVD. Thanks. Best regards.

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    Reviewed June 25, 2009

    I bought a Toshiba 62HM116 62" DLP set a little over 2 years ago and last month it suffered the dreaded bulb failure by making a loud popping noise. I ordered a new bulb and now it takes about 20 to 30 times of powering off to get a picture again to. I called Toshiba’s customer service. They said the mercury was not spread evenly in the bulb, so take it back out and knock on it 3-4 times on each side. I was waiting to hear him say and turn around and click your heals 3 times and put it back in. The original purchase cost of $2800, plus the $160 for the bulb, and that’ll be about $1000 per year of usage. I never expected that. I will never buy a Toshiba ** again.

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    Reviewed June 24, 2009

    I purchased a 62" DLP in 2006. Since then, the Lamp has failed 3 times and now just changed and lasted one day. Toshiba sent me a new one last week and installed yesterday and turned on. Today, I got the blinking green light again and although it did turn on after several minutes, I am not sure that it will tomorrow. After reading around the internet, now I know that it will be a lost cause. I called one of the Toshiba service centers and they want $150.00 just to come to my house to check it. If I have to change the ballast, I may do it myself but that's as far as I will go.

    Never again I will purchase a Toshiba brand and for sure, I will tell everyone I know not to waste their hard earned money. Shame on Toshiba for not recalling a product that they know is no good and so expensive at the same time. One lamp every 6-8 months at $200.00 each is a very expensive way of watching TV.

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    Reviewed June 24, 2009

    I purchased a 52" Toshiba DLP TV in 2005. The first bulb lasted about 6 months. Then as most of you know, the bulb blew again. This continued about every 6-7 months. As most of you have experienced, Toshiba does not care and will not do anything for you. What I did learn however is that it is not always the bulb. Before you waste all of your money on bulbs, find out if its the power supply and/or the "balister". This is the issue with my television. I paid over $3,000 for my TV and those two parts are costing nearly $2,500 to replace. For those of you that don't know, there was a class action lawsuit filed against Toshiba.

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    Reviewed June 10, 2009

    In June 2009, my Toshiba HDTV/DVD combo (Model 32LV67U) purchased in Jan. 2008 broke. That is, I turned on the set and the screen was dark. I turned it off and on again and it was black. The audio worked, but no picture. The Toshiba authorized repair center diagnosed the problem as "the front panel is gone," and said it would cost about $1200 to repair!

    Presenting the facts to the Toshiba customer representative Donna" brought her sympathy, but "the set is 5 months out of warranty and there is nothing I can do for you." I asked her if there had been similar complaints about this model and she said that they had not received any similar complaints. I had not found this site when I talked with her. I am one person that won't purchase another Toshiba product; they don't want my money anyway. I have a big recycling item to get rid of and got very little service for the money I spent. Thankfully, I still have the NEC color set which I bought in 1987. It continues to work flawlessly!

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    Reviewed June 9, 2009

    We purchased a 46" TV on 11-25-05. After a short time, the lamp went out. It was replaced at no charge, because it was a manufacturer's defect. Then that lamp went out in 01-08, in which we had to replace at a cost to us of $231.99. And now, that lamp went out in 06-09, in which we are replacing at a cost to us of $229.94.

    My wife watches TV at night and is not happy that she can't watch her 46" TV and has to watch her programs on a 19" TV. We have spent $460 for two bulbs. I am composing a letter to the president and CEO of Toshiba. When I talked with a supervisor at Toshiba to try to get a reduced price on the lamp, they just said that it was past the warranty period and they couldn't do anything. Real good customer service. I guess they don't care about their customers as long as we still keep buying their product.

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    Reviewed June 5, 2009

    I purchased a Toshiba LCD flat screen TV (model 32LV67U) from Circuit City 14 months ago. I spent most of that time out of the country so the TV saw very little use. The TV stopped working so I took it to a Toshiba repair center. They said the LCD panel needed to be replaced for $1660. I only spent $1100 for the TV. So here I am with no TV and no money to buy one.

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    Reviewed June 5, 2009

    I purchased a Toshiba DLP Projection TV (model # 42HM66) from Sears on October 20, 2007 and picked it up on October 25, 2007. On or about November 24 or 25, 2008 the lamp bulb went out. I called Toshiba about it and they said they could not help me because the one-year warranty was out (by about 3-4 weeks). On November 29 I ordered a new lamp bulb online from River Valley Electronics (200 E. Inglefield Rd., Evansville, IN 47725). Cost was $192.00. Paperwork shows it was mailed on November 30, 2008 and I think I received it around December 4 or 5, 2008. On June 1, 2009 the lamp bulb went out again. I talked to Cris at River Valley Electronics via e-mail on June 2, 2009. He said he could not help because the 6-month warranty was out on May 29, 2009, which is from date of order not date of receipt--a matter of just 3 days!

    The same day, June 2, 2009, I called and talked to Aaron at Toshiba. He agreed and said he could not help because the 6-month warranty was out on May 29, 2009. He, Aaron, said that I could fax in a P.O.P. for lamp repair warranty to Toshiba Corp. He, Aaron, also stated that it would be a waste of time because it would not do any good. I faxed in the P.O.P for lamp repair warranty on June 2, 2009, about an hour after talking to Aaron at Toshiba. He, Aaron, was right. Within 2 hours after sending my fax, Aaron called and said he, Toshiba, could not help me because the warranty was out by 3 days!

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    Reviewed June 2, 2009

    I bought a Toshiba 56" DLP and bulb that lasted 6 months. Now, they say light engine is bad. When will Toshiba decide to take care of their mistakes? Maybe after they lose their business from us spreading the word that they sell overpriced pieces. If anyone wants a 56" DLP, I got one cheap. Ha-ha-ha.

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    Reviewed May 31, 2009

    MY WIFE AND I PURCHASED A 56" TOSHIBA 720P DLP ON 10-18-2006 THE BULB WENT OUT A FEW MONTHS AFTER , TOSHIBA REPLACED THE FIRST BULB THEN IT WENT OUT AGAIN 10MONTHS LATER AND WE HAD TO PURCHASED THE NEXT BULB FOR $450.00 AND WAIT 2MONTHS BEFORE WE RECIEVED IT. NOW OUR TV IS OUT AGAIN SO WE HAVE TO PURCHASE ANOTHER BULB FOR $450.00. THIS WILL BE OUR 4TH BULB INCLUDING THE ORIGINAL. THIS IS NOT WHAT WE EXPECTED FROM A WELL KNOWN BRAND.
    THANK YOU
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    Reviewed May 19, 2009

    We purchased a Toshiba 50" plasma tv from Rex TV in Springfield OH 2 years 6 months ago for $2,200. Over the last month, a 1/16" purple line has appeared down the center of the television. We emailed Toshiba and they said to contact the place where we purchased it. WE did. Rex TV told us to contact Toshiba. All either of them wanted to know is if we purchased the extened warranty. We didn't. We finally got the name of a television repair place out of Cincinnati OH. They just left my house. The television cannot be repaired due to the ribbon wires surrounding the screen. A new screen is going to cost us $2700. The guy said that he doubts it will get worse but couldn't guarantee that it wouldn't. I am so angry that Toshiba doesn't stand behind their products. A $2000 television should last a heck of a lot longer than 2 years or even 3. And besides being told a new screen is going to cost 2700, I had to pay $100 to be told that the Toshiba 50" plasma was a piece of crap.
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    Reviewed May 16, 2009

    TOSHIBA is the biggest piece of sh** company. They make knowingly make garbadge tv's and put them out on the market, with a sh** bulb that lasts for a cuple months. To replace the bulb costs close to $300. I've had a Toshiba tv for more than a year, and the bulb has burned 3 times. When I called to make a complaint and ask for help, they told me to write a letter.
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    Reviewed May 8, 2009

    I purchased a Toshiba 32" TV 5 years ago and it has developed a band of white lines at the top of the screen. I have researched this problem and it appears to be an all too common complaint. Toshiba is unresponsive to helping find a solution, agree to a recall, or refund. I am disgusted! This was a costly piece of equipment!
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    Reviewed April 24, 2009

    In October of 2007 I bought a 42HL167 Regza Toshiba TV. Three months ago I noticed that the TV would not turn on and a continuous yellow light would blink in the bottom right hand corner. This would happen sporadically and the manual explained sometimes the TV needed to go through a reset. The problem became more frequent and now will not turn on at all. After calling Toshiba they asked me to leave it unplugged for a while then plug it back in. This worked once. After calling them back they informed me that I would have to take it to an Authorized Service Center for an "evaluation" but this was not covered under warranty. The "evaluation" will cost me $185. After reading hundreds of blogs people wrote about the same problem it appears to be a defective Seinen Board that estimates between $500-800. I paid $1500 for the TV itself and just finished paying it off. I am a single mother that bought her first TV with hopes it would last longer than 15 months! I am extremely upset and disappointed in Toshiba's reaction to my issue along with other people that have experienced this same problem. If you have experienced this same issue please email defectivetoshibatv@yahoo.com and share your story.
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    Reviewed April 19, 2009

    I was watching my plasma 50" Toshiba TV and now it does not do anything but the red power button flashes. The book says the power supply is out on the TV. So now I've been trying for 6 months to find one and can't. I tried to contact Toshiba. All they said was, "Your warranty is up." Anybody know if there's a recall or where I can get a PSC10144c power supply?

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    Reviewed April 10, 2009

    I firmly believe that this email makes no difference, and that Toshiba proved to me today that they are a company that couldn't care less. I have been a huge fan of Toshiba for about 6 years. I have talked family and friends into it also. I am a business owner and I would never have stayed in business if I would have treated my customers like I was treated.

    In October 2007, I bought a 46" Regza. In late September 2008, the TV starts acting up. I called and was told that a local service guy will take care of it. He comes out and says he needs to pick up the TV, but I don't hear from him again. I called Toshiba and they call him, but he was too busy to take care of it. During this time I have told Toshiba that I had a really sick child and an ailing parent. I was told no worries (basically), and then I call (agreeably) much later. All of my time was spent travelling and the TV was the last thing on my mind.

    I am told there was nothing that can be done. I did what I was supposed to do and their service center was too busy. They put me off and I get the short end. How, in any way, is this fair? I am not asking for the world, just fairness. At first I was angry, and then just realized I'm hurt. It just seems so unfair that when I was available, they weren't, and when they were, I wasn't. I still think the issue should be resolved.

    I just want someone who has a conscience to step up and make this right. The year I have experienced has been a nightmare and just keeps getting worse. Someone please listen!

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    Reviewed April 7, 2009

    I bought my husband a New DLP Toshiba in 2007 and the DLP lamp unit blew out December 2008. I called Toshiba and asked about getting a new lamp unit (bulb) from them. Toshiba wanted to charge me over $260. I asked about the warranty and the person who I spoke with said that they don't cover the DLP lamps, even after they had to pay out millions of dollars to customers who owned a Toshiba DLP high definition projection televisions. The one that I have is just over the cutoff date. I really feel that after paying over $3,000 for the Toshiba television, the man who I spoke with, a supervisor, should have cared more and replaced the blown lamp and unit. I gave him the model# 56HM66 and serial # 30336360, manufactured in 2007 (TAK632).

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    Reviewed April 6, 2009

    I have had a Toshiba Satellite laptop for about a year now, and regret ever buying one or anything for that matter from Toshiba. For the first 7 months, the hard drive needed to be replaced 3 times. It was around this time I was advised to contact Toshiba about a replacement, mistakenly thinking the company wasn't useless. I called 10-15 times and, each time, being promised a call back, in actuality, receiving none. I was eventually given a case and case number with customer relations with a man named Milton ** (in Customer Relations).

    After this, again, there was no call back. After getting frustrated because I'm a student and need my computer, I tried to call back again and again got nowhere. Shortly after this, my girlfriend (who I live with and share the computer) received a call asking about the service I have received from Toshiba, so she made a complaint. Lo and behold, we got a call back, but it was Milton ** upset that we made a complaint and calling us liars. After this, we got the computer fixed and hoped for the best. Again, the hard drive went. The service guy at MicroAge again told us to call Toshiba because the warranty looks like it ran out.

    So, furious, I called Toshiba demanding something be done, and after 2 hours on the phone I was promised that they would take the computer and fix it as a goodwill. Did this happen? No! Today, I talked to the guy at MicroAge and it is still sitting there. No one from Toshiba has sent them a kit to send it to them, and he's even annoyed, because he tried calling the guy who was supposed to take care of it at Toshiba, Al, 6 times. The computer has been there for over a month. If something is not done this week, I will be taking legal action and will make it my life's work ensure Toshiba loses as many customers as possible and receives a negative reputation.

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    Reviewed March 22, 2009

    i bought toshiba 29f10trv (televison)with three yerar warranty.on dated 29/07/2006.
    # i had complained on dated 12/01/2009,complaint no.luc07-01-09-0079 to micron care lucknow phone no 91-522-3251657.falt was- lining on picture tube due to dry sholding. #in three month four diffrent service men visited our home.in every visit my t.v.holds new tecnical problemes.now my t.v. is only a cabinat after a lots of experiments of service centre. If Is it possible plz. do something to solve my problme with regards
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    Reviewed March 21, 2009

    The mother board failed on the Toshiba laptop I purchased less than two years ago. Toshiba customer relations was no help. However, they offered to repair the laptop for $450.00 almost the original price. What a gimmick.
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    Reviewed March 20, 2009

    After having posted a negative situation with my Toashiba TV, I was able to speak with Mr. Powell at Toshiba. Mr. Powell was very easy to work with and resolved my issues promptly. His effort and assistance has restored my confidence in Toshiba customer service.
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    Reviewed March 19, 2009

    We purchased a Toshiba 65 inch tv model number 65HM167 on 05/06/2007 for 2300.00
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    Reviewed March 12, 2009

    I purchased a 42 inch screen TV at Best Buy in 2003, I paid $1700.00, the set played good unti Aug 2008 the picture had wavy lines in it I e-mailed Toshiba Customer service, they told me to onplug the set, but it didn't do any goo there are several Toshiba Owers of the same type TV having the same problems, what can I do tto get my TV in working order
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    Reviewed March 5, 2009

    We have a Toshiba 42HPX95plasma TV and in less then 3 years we now have a 3-4 inch black line on the right side of the screen that extends to over 1/2 way down the screen. Our dealer tried dealing with Toshiba as we have as well and it's basiclly sorry to bad.
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    Reviewed March 4, 2009

    Recieved 40 Toshiba LCD TV. After the screen blanked out I returned it to Best Buy. They informed me they would not exchange it but would repair it under warranty. The authorized repair center repaired it over the course of a month but said they would not release it until Toshiba authorized their payment. Toshiba said it will be at least a month before they will authorize payment if even by that time.
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    Reviewed March 3, 2009

    I bought a HD 62 Toshiba screen t.v. less than 3 years ago. It cost me $3,000.00 A couple of days the t.v. I heard a big pop then the screen went out. A technician would cost 150.00 just to come out and look at it. If it's the light bulb $220.00 and not sure if there would be other issues with the t.v. I'm so upset that I paid alot of money for this tv and only lasted less then 3 years and no one cares and Best Buy or Toshiba. It's not fair.
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    Reviewed March 2, 2009

    We bought a Toshiba 62HM95 rear projection television about three years ago. It worked fine until the lamp in blew out recently. After getting on the Toshiba website and finding out that our television was from a batch that were know to have this problem with the lamps, we called customer service to see if we could get a replacement lamp. We were told that they did extend the warranty for the TV for another year, but it was too late for us to qualify for a replacement lamp. We explained we watch TV so infrequently, and if we had watched it more it would have went out sooner. The service rep accused us of lying and said she couldn't help us.
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    Reviewed March 2, 2009

    We purchased a 62 Toshiba HD projection tv January 2007 from SHOPNBC. Since I was concerned the bulb is a large item and may burn out the phone sales rep assured me that the extended service plan would take care of all problems IN OUR HOME.
    When I called SHOPNBC for service on the Toshiba tv they changed the story. Now they say the plan does not cover the bulb-since they are notorious for burning out but THEY TOLD ME I HAVE AN 'IN HOME PLAN'-SO THE SERVICE CALL IS COVERED. I called Toshiba and spoke with Holly who set up the in home service call SINCE THAT WAS THE TYPE OF PLAN WE HAD PURCHASED. She explained that the bulb was not covered but the service call was! Today I called the service company to check on the status of their arrival and they said they have a bulb with them but it is not covered under the extended plan AND THE SERVICE PLAN COMPANY-N.E.W.- SENT THEM A MIMO ADVISING THEM TO CHARGE FOR THE SERVICE CALL. SHOPNBC blamed everyone else for their MISLEADING/MISINFORMATION. Even as we were on the phone TODAY with them -they conveyed the information to us that EVERYTHING WAS COVERED on our plan EXCEPT FOR DAMAGE. The service call took all of 10 minutes including the paperwork. The service company, Electra-Sound Inc, showed me how easy it is to exchange bulbs. I WOULD HAVE CHANGED THE BULB MYSELF BUT I WAS ASSURED THAT MY IN HOME SERVICE PLAN COVERED THE CALL!!! THE SERVICE CALL COST ME $99.50. SHOPNBC CUSTOMER SEVICE refused to find the original sales call-so why do they record the call ???????
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    Reviewed Feb. 23, 2009

    Purchased tv and extended warranty on 3/6/06, in Nov 07 had problems with the bulb and called Sound Advice spoke with Mike Beers. Mr. Beers informed me nothing he could do as he need sku number off of warranty which was not given to me with my receipt. Flustered I contacted Toshiba and they sent me a replacement bulb, as the bulb was recalled. This bulb was installed 1/31/08. 8 months later same problem, I had to pay for bulb which cost me $194.00 still didn't work. I contacted Sound Advice again, stating they sold me the warranty so they need to stand by it. I have been going back and forth with Sound Advice and nothing is being done. Today I was informed that the warranty company Repair Tech is now out of business and Sound Advice said they dont have to stand behind the warranty. I dont think this is right as they sold me the product and the warranty. They told me they would refund me the price of the warranty and thats it. I think after buying this through them that even if the warranty company went out of business that they would have to stand behind what they sold me. I feel as though I should be either given the money that I paid for the warranty and the TV or the TV replaced with something of equal value. HELP
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    Reviewed Feb. 21, 2009

    I bought a Toshiba 32hlx95 hi-def LCD with built in DVD from Electronic Express in December 1995 for $1999. It now has a power board that is out which makes the television worthless, but Toshiba will not provide the power board (part# 7500-1585) and has no stocks of it available since they have labelled it obsolete. For most of their electronic products they provide 5 yrs of part support, but this is only 3 years of existence and no part available. It seems like planned obsolesence with no solution except to swallow the loss and never get another dam Toshiba product in my life.
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    Reviewed Feb. 19, 2009

    purchased 56 inch dlp toshiba $3000 ,nothing but trouble ,only 1year and half old.The guy I bought from won't do anything nor will Toshiba. I will never buy from that guy or any Toshiba product again
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    Toshiba TV Company Information

    Company Name:
    Toshiba
    Year Founded:
    1985
    Address:
    1251 Avenue of the Americas Suite 4110
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10020
    Country:
    United States
    Website:
    www.toshiba.com