Sony PlayStation Reviews

I am complaining about the PlayStation 3 60gb unit seeing as the unit cut off in the middle of a internet battle on Call Of Duty 4. I don't know how many of you individuals are gamers but that is a very sensitive situation. Anyway, the unit cut off and the unit started to blink. I went directly to the manual and it told me that the unit had overheated and to leave the unit unused for an hour or so which I did and the unit still refuses to cut on. I then went online to find the direct number to the customer service which I called and was told that I could get the unit fixed for $150 due to the fact that my warranty was out, which to me is outrageous seeing as I paid almost $700 for it at GameStop. Then he proceeds to tell me that the $150 fee is to be charged whether or not they fix it if the engineer (whoever that is) sees fit to do so. I have been a loyal customer since the first PlayStation and I've never thought about buying an Xbox until now, because I feel that if I'm paying almost $700 for a unit whether or not the warranty is good, you shouldn't be charging me $150 to fix it. For that price, I can get an Xbox with an additional $50 so I think that I will become a Microsoft customer. At least they get good priced service!

My dad got a PS2 SE in July and here it is only Oct. and it don't work. We want old PS2 or we will stop doing business with you guys.

Bought playstation3, error message occurs and nothing can be done. Talked to many people with same problem....some who have only had game for a few months. Lost my receipt ....too many people with this problem...think this should be a recall and fixed by sony free of charge...not fair to consumers on a $500.00 machine.

Back in January of 2007 I purchased a 60g PS3 for my childrenand. It now will not read the discs. I have spoke with multiple People at sony and they will not repair the machine at there cost. I have been told that the Blue Ray reader failures are within acceptable limits and I would have to pay to have it repaired. When I asked if they would guarantee the repaired unit they said no.

Sony has a huge issue about it's PS3 breaking soon after purchase and not reading any discs. They REQUIRE a receipt for you to get in-warranty service, even though the unit has a date of birth stamped right on the bottom. Simple math - terrible service. Will NEVER buy from the again and certainly won't give as a gift, since now I have to be snoopy and ask a friend for a receipt for something he bought me.

My PS3 60 gig has stopped working on 9/10/08 a little over a year and a half of owning it. Sony offers only a 1 year warranty on their product but will give you a 90 day warranty for $149 if need to have it fixed. I've had Issues with them in the past sending in a playstation consul, only to have it work one day after recieving it before it didn't work again. If they can not repair it they will send you out a referbished one and not a new one.

this isnt right. they dont even have a company that fixes this stuff. you have to go right to sony. i will never buy another sony product ever again. they dont care about the consumer. they just care about money and in the pass years they have gotten more then enough from me. please help. i dont know what to do

We purchased a PSP unit and now it's faulty we needed repaired but not able to. We contacted the manufacturer and they need a receipt unfortunatly we lost receipt and can't locate the receipt and we are stuck with this gadget. we are in a financial hardship and cannot afford to cover the cost. We begged the manufacturer to make an exception and help us out. We are able to cover the shipping. Or take a refurbished one.

This complaint is concerning Playstation Network and its store. I spoke with playstation network employees, supervisors, and emails regarding a refund or credit toward future purchases. I was denied on all accounts. I was told to contact my credit card company and dispute charge and that my account would be CLOSED if I disputed any charges. This sounds like corporate bullying to me! I purchased two(2) copies of a downloadable game from playstation store of the game "Echochrome". I only downloaded one(1) copy. The mistake was made on my part beacuse while downloading the game Echochrome, the power was disrupted to my home.

I was playing my Playstation 3 one night, the power shut of on the system, but I still had a red light on the front of the console. I turned it back on and had power for a few minutes and the system shuts down and will not boot back up and no lights on period. I called SCEA ASAP, and notified them of my problem. They told me it was an internal powere failer and that they will send a prepaid shipping box for me to send the PS3 to them for an in warranty exchange.

I purchased a play station 2 a while back when the machine was still fairly large. As new games came out it would not play them. We purchased another one (slim line) and it did okay for a while until we bought the game Rock Band. We drove 200 miles one way to buy this game...paid nearly $100 for the game...drove 200 miles home. Gave it to the kids as just something special because we don't have a lot of money and wanted to do something special for them.

I own a Sony Playstation 3 and after updating firmware it no longer reads disks at all, unresponsive

My ps3 had to be sent in for repair, I paid the 150. When it was returned to me it was still broken, When my husband called back to Sony he spoke to a boy named Justine, We were informed that they would make an exception since we had to wait to long, He said he would ship us out another PS3 and we would recieve it in 3 to 5 days, We waited, I called back to find out why it was not delivered yet, I was told that Justine lied to me and it is not there policy to send another console out to me, I am very upset over this issue,

We bought a Sony ps3 in November 2007, It worked for a while and then began to freeze up. We rebooted the system and updated. We began to loose sound and the discs would not read. We called the service center and they sent us a box to return the unit for repair. we recieved the unit back a week later and it was worse than when we sent it. Now the discs won't even go into the machine they just sit partially out and spin.

I had my PlayStation 3 sent in for repairs in June and have since been told that I would get it back in 3 weeks. Then in on July 5th I was asked if I wanted back the old one or a new one and the last time in June I was asked the same thing. On that occasion I told them I wanted the new one. When they asked me on July 5th I told them I wanted the new one and they told me I would get it in 3 weeks. It has been nearly 7 weeks since I originally sent it in for repair. Right now I am mad at the fact that I have been told that I would get my PlayStation 3 back in 3 weeks but are yet to get it back.

I purchased a Portable Play station in 5/2007. The machine didn't work after 7 months, then I called sony and it was replaced for a refurbished given to me on april 2008. 3.5 months after, this stupid psp didn't work again. I called sony and an idiot repre said to me that it was too bad and being all sarcastic didn't help me. He wanted to charged me $89.00 for other refurbished machine. He said that this machine only had 90 days warranty.

My ps3 stopped working immediately after I installed the 2.40 update on July 2nd. The update was mandatory by Sony and now they don't want to be held responsible for breaking my system. Instead they want me to pay $150 to repair it. No way! There are MANY issues exactly the same as this over the internet/news and blogs

My Playstation 3 randomly, upon turning it on, flashed an sudden yellow light followed by a flashing, continuous red light. This system is a launch system, therefore it is out of warranty. I called Sony, and spoke with a technical support agent. This agent immediately informed me that this series of light was a temperature issue.

I received a faulty Playstation 3 system upon purchase on 4/29/08. I set up an in warranty exchange via telephone. SCE sent out a box, I sent it back for the repair. I recieved the system one week later, unrepaired. I called in and talked to the tech supervisor, and he advised me they must not have fixed it at all, just sent it back. I spent 600.00 on this system, and this is the third month Ive been dealing with this problem. Now I have to send it in again, and hope to get a repaired one.

I had the PS2 system for not even a year and it stopped working. I get disc read error on discs that i just bought. Now the console will not turn back on. I would like a refund if possible or a new ps2 or I will never buy Sony products again.

My 4 month old Playstation 3 has glitched, screens froze and error messages popped up. I have misplaced my sales receipt but I know when and where I purchased to unit but unfortunately I paid cash for it. When I called customer support I was advised without the receipt it would cost me $150 to have it repaired.

I phoned Sony Computer Entertainment America Service department to replace a broken Blu-Ray drive in my Playstation 3. I did not have my original sales receipt so I elected to pay for the service $149. The whole process was initiated on 4/14/2008. It took some time to receive the packing materials that SCEA sent me to mail my PlayStation 3 in for service. I had it into the mail the very next day. On 5/5/2008 I received my Playstation 3 back from SCEA with a service receipt for the $149 and a Product Service (exchange or repair) not Authorized letter. The letter had a check box next to the reason The product shows excessive damage due to inadequate packaging by the consumer.

I purchased a PS3 system on February 1st of this year. 60 days after I purchased the system it stopped working. It would no longer read any discs, game or dvd. I called Sony and followed the correct procedures according to their policy, and they determined that I needed to ship it back to them for repair. I received the box and followed all of the instructions to ship the system back to them. I shipped the system to the on April 4th and they received it on April 14th, 2008. It has since passed the stated 7-14 business days for me to receive my system back from them and they have been absolutely ne help at all. I have called and asked aout my system several times and nobody can tell me anything.

I purchased a PS3 System from sonystyle.com and financed it because they were offering a $100 off for financing thru SONY Financial Services. They now tell me that at the time I financed it, I was offered achoice of a SONY Chase VISA card with a $100 rebate and a SONY HSBC VISA card without a $100 rebate and I intentionally chose the one without the rebate. Duh, the only reason I financed the deal was to get the rebate so why would I choose the one without the rebate? There was no such choice.

My fiancee received a Playstation 3 from his roommate who acquired it through a convention which Best Buy attended in the fall of last year (2007.) Last week the PS3 would not read disks, music CDs or DVDs. We called the Sony Technical Support Line and since we did not buy the PS3 or have a proof of purchase (because it was won in a raffle at the convention) we could not get it fixed.

Today is the 19th of Jan 08. Last year exactly at 24th Nov 07, I bought the smaller playstation 2 version, man was I thrilled. But 3 months after I bought it turned out to be a huge mistake. I hardly played my games and when I did the console would fail to read the discs, even if it did I would have to restart over and over again. New dvds would fail, and the console sometimes won't even read these new games. It's really fustrating! I had the PS1 but never had such problems, just that I accidentally dropped it and smashed it. It has only been three months and it's not even worth owning it. I read in a website that it can be cleaned and repaired but shouldn't that be like after 2 or 3 years not just as soon as three months?

I bought a Playstation 2 Feb 07, and it worked O.K. until Dec 07 when it has started to refuse to read some games. It is less than a year old, and it seems that it is as expensive to have it repaired as to buy a new one. This is sad because the games when working are quite good.

I bought a SONY 60gb Playstation 3 just 6 months ago, and the machine has stopped reading discs. I had two playstation 1's and three ps 2's all because of the same fault that it refuses to recognize CD's, DVD's and games. I took it back to TESCO to get a refund and they were very helpful, but they told me the 60gb version has been discontinued in Europe; all that is available is the inferior 40gb version. I am sick of SONY and its pathetic electronics. Should I now buy a NINTENDO WII or an XBOX 360?

The Sony playstation 2 was expensive at $200.00 but worth it at first for my 8 year old son for Christmas. But after a short time (only 3 months) the mechanism didn't seem to work.. It showed an error, no disc, and the fan sounded awful with cracky sounds. I'm glad to see others commenting on the same problems with Sony playstation 2. I'm just glad I'm not alone on this situation.I feel I was ripped off by Sony and am very dissatisfied, as well as a dissatisfied sweet little boy.

My two boys saved up their allowance and money from odd jobs for 6 months and bought a Sony Playstation together. It worked for several months and then all of a sudden wouldn't play and would say "Disc error" on games they had played many times before. They went without the Playstation for several months, but I felt bad for them and bought another one. After a couple months the exact same thing happened.

I have two Sony play stations and both have stopped working. My cousin has one and it stopped working yesterday. I and other family members have paid over 299 dollars for these systems. I expect to get something that will last; now I not only have wasted over $600.00 but over $1000.00 in games. I have to buy a new DVD player that will cost me about $100.00.

I have had a playstation 2 now for about a year, and a couple months ago it been acting up. it was not reading DVD, and games it formatted my memory cards, then just last week the games that would play started freezing and now they do not play. When I looked at the bottom of the disc there are circuler scratchs on my games. When I looked inside there was glue seeping from the lazer lenz therefore scratchs on the games.

I bought my fiance a Playstation 2 slightly over 3 months ago. It has barely been used, and has not been damaged. All of a sudden it will not read discs. It will not read any discs, even discs that we have played before.

I purchased a Playstation 2 for my son for Christmas 2006. It has stopped playing today March 10, 2007. The disc will not spin and it gives a "no data" response. This is the second Playstation my family has owned and both have proven to be worthless. Cost of the game: $200.00 Games and extra equipment: $350.00.

I bought a play station in 2006. It never played movies. Now I can't even play games on it, it gets really hot in 10 minutes after I put the game in. I have to keep opening the system and wiping off the disc, just to play a simple madden football game. It is almost imposible to play action games. They jump, the game stops, I can't even move from one part of the game to the next. I paided almost $170.00 for the system, game cost $40.00 - $50.00 a piece.

I have had my PS2 for about 9 months. I have played it for a total of a couple weeks of use over that period. It cuts out or won't read DVD's. It also won't read PS2 games most of the time. This has resulted in a loss of nearly $1000.00.

Sent in a ps2 to be refurbished or repaired. They supposedly sent me a refurbished one. I paid 45.00 for repair and 23.00 for shipping. However, the one they sent me as a replacement is defective as well. It shuts itself off in the middle of the game. The cooling fan is not operating. They told me that it looked like they sent me one that was not repaired and apologized, however there is a 90 day warranty so I can get it fixed for nothing. The catch: I have to pay another 23.00 in shipping as it is Sony's policy that they will not and cannot pay for any shipping to them.

I see so many people complaining about the ps2 i never knew that there were so many people having problems with the console all o can say is that i bought it a couple of years ago and since then ive been having problems freezing, disc read errors,etc i called sony and they said theres nothing they can do since my warranty expired i thought at first it was my problem with how i treated the system but now i see its not just me.

We own a Sony PS2 that our 2 boys attempt to use, and it is increasingly not playing most of our DVD's or the many Sony PS2 games which we have purchased. We purchased it for the advertised convenience of being able to play both with the same unit.

I purchased a Playstation 2 at Walmart for my son for Christmas 2 years ago, for the past 10 months he has not been able to play any Playstion 2 games on it, it comes up with a disc error message, I have also purchased about 25 Playstion 2 games that are now just gathering dust, what a wait of money!

Yes, I was a fool when I bought the Playstion 2, and guess what disc read errors and no recall after 5 yrs of building crap. What a joke Sony!! We deserve our money back or machines fixed. Wait till these errors with the playstation 3 come out, Sony will go down.

As the mother of a 15yr. old, I am truely appalled by your method of limiting the release of the Sony Playstation 3. Sony has gain significant monetary success by marketing and selling to todays youth, I would think that you would feel some type of responsibility to look after the well being of these consumers. After Fridays limited release of PS3 across the country, this is clearly not the case. Until you can manufacture enough to supply the demand, you should not put your customers and retailers in a position to be hurt physically and legally by creating this frenzy of an environment. I am afraid someone will end up losing their life if this marketing strategy does not change soon. It is time for Sony to start looking after the hand that feeds them.

My Playstation 2 will no longer read any disk. I have lost hundreds of dollars on games and accessorys and I'm afraid of purchasing another one and lose even more money. It is not very old and I believe that it should be recalled after so many people have the same issue.

I purchased my daughter a Sony PS2 two years ago and have had nothing but problems with it. It will not read blue disc or some DVDs. This is very disheartening as I have always liked Sony products.

My Playstation 2 started acting up last year, making very unusual jarring noises from inside the disc tray. I sent it in for repairs; it worked for about 6 months; then the jarring noise came back. The PS2 even scratched the surface of two of my games so badly that the PS2 won't even accept them or load them.

Like many others I was one of the idiots who paid top dollar for a Sony PS2 when it first came out, $450 to be exact. To my surprise the system stopped reading discs so I returned it and received a new one from Toys R Us. This system failed as well, and when I took it for repairs they wanted $180.

I bought my four children the Playstation 2 at Wal-Mart for Christmas. It only worked for about 1 year before it stopped reading the disks. I have spent, and so have my children, a fortune on games and accessories for this thing. Now we have a ton of games that we can't do anything with. My kids got their old Playstation 1 back out of storage.

I bought a PlayStation for my son and all of the sudden it stopped working. it would not read the disc. I heard some people with the same problem.

I have been dealing with this Playstation 2 problem from the first week my kids started using this piece of junk. Most DVD's did not work in it, and when I finally complained, the business where I purchased it said they could not do anything because it was 2 days over the 90-day warranty period. When I e-mailed Sony's customer relations people, they stated that they did not want to deal with me over the internet. They stated that a representative will contact me soon to resolve this issue. That was about 3 months ago, so I figure that was just a kiss-off to keep me quiet for now.

With the ps/2 controllers, they break too easy. The (R1) button breaks with ease. I have 4 controllers all with the same problem. Also to save money on repair costs I have to do my own work. Like the DVD issue -- it`s the laser eye that gets dirty. When it stops reading discs I pull it apart & clean it. It's a temporary fix.

I have purchased three Sony playstation 2's in the last year and the company will not replace any of them. I have had numerous problems with software and just want what I paid for to be replaced or repaired with no questions asked but of course Sony has been nothing but a hassle and an inconvenience. They want me to pay for repairs and shipping.