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Reviewed Oct. 14, 2013
I purchased 39" Sanyo TV on 6/13/2013, tried to register, was told Sam's will register, checked on registration about 4 times and they never did, have emails from Sanyo don't worry about it. Have issues with sound almost from day one. went through troubleshooting techniques, fixed temporarily. Yesterday, emailed and they told me to call customer service. Got this little fool on the phone. She said she couldn't find the serial number in the system, told her I have a sales receipt which I have and will email to her again. She then told me to take to repair shop and pay for it myself. I sent another email. If I don't hear from a supervisor today, going to BBB, then to Sam's and raise a whole lot of hell. This is one TV Sanyo is going to fix, because my next stop will be the attorney general's office in MO. I don't think I'm to swallow this one. BTW, the way the little fool hung up on me when I told her I wanted a supervisor.
Reviewed Oct. 11, 2013
After one year, right half of the screen started going black and would eventually recover. Over time, it failed and Sanyo said "too bad, should have bought an extended warranty". An electronic repairman just laughs when they look at the set and say it is typical "Sanyo production junk"… after contacting Sanyo, they could care less. Wish I had an extra 1,000.00 to give them for another set. On October 26 and 27, 2013 several of us are going to every Best Buy/Walmart to let consumers know not to buy one of these TV sets. We have signs made up for our cars so consumers will not have to buy these junk TV sets. Please join us in Phoenix, Arizona.
Reviewed Oct. 9, 2013
Purchased a new Sanyo LCD TV, DP39843, during April 2013 with a Walmart Extended Warranty. It worked fine for 5 days. Being a snow bird, we unplugged the TV and did not use it again until Oct 2013. After plugging the TV in, the picture was fine but the sound started becoming hard to understand. Called Walmart Warranty and they referred me to Sanyo. Chris at Sanyo had me change the TV settings with the remote with no improvement. We told him we had an old TV in the bedroom which was working fine on the Comcast cable. He said we had to hook up another device on the system before he could go any farther. We asked for a supervisor to talk to and were told none was available.
We offered to take the TV to Sanyo's recommended repair facility and even pay for the repair if it was our fault. The response was we had to hook up another product to the cable system... period. We objected and Chris said a supervisor would call us that night. The call never happened. We called the Walmart Store Manager and explained the situation. He was great and accepted the TV as a 100% store return. We then purchased a new LG TV from the Walmart store which is working fine right out of the box. Years ago, Sanyo had great products. Now they won't even honor their warranty.
Reviewed Oct. 7, 2013
I have had this TV for 3 years and in the beginning of the second year, my TV has been freezing and then it'll cut itself off and on again. I didn't think nothing of it the first time and the second time because I figured it was my cable box. Now I do not have cable and the TV is freezing and cutting itself off and on. Then I figured it was the USB that came with the TV for internet, but that wasn't it either, so now I'm confused and so angry. I spent $800 on this TV and there's no way it should be acting like this. I loved it at first and I hate it now. I'm almost on the verge of filing a class action lawsuit. This is ridiculous.
Reviewed Oct. 5, 2013
On Feb. 12, 2013, we purchased a TV of this brand and bought a 3-year warranty with it. On Sept. 12, 2013, it went dead. The sound will come on but not the picture. I called Sanyo and was told to take it to a repair shop which I did the following Tuesday. The repair man ordered a piece for it but it did not fix it. I have called Sanyo a number of times in the past weeks. I was promised a call from someone higher up but that has not happened. I still did not have my TV repaired or replaced. Why will they not honor their warranty and fix it or replace it? If anyone ever asked if these are good TVs, I will tell them NO.
Reviewed Oct. 2, 2013
I purchased a 50-inch flat screen at Walmart on Jan. 7, 2013. Exactly six months later, it wouldn't turn on. Dead. I had one-yr warranty and foolishly purchased two extra years. Sanyo does not honor it's one-year warranty. It was $660 in all. Very expensive for only six mos. Called Sanyo, said Electronic Solutions was contacted (50 mi away). I waited a week and went online for their phone #. Won't come 50 miles to pick up. My husband lugged it there on July 27th. We still have no TV. Numerous calls to answering machine. When they answer, a story about Sanyo slow sending the part.
I called Sanyo in San Diego 6 days ago. I was told part ordered Sept. 11th - delivered Sept. 13. Second part ordered Sept 13 - delivered on Sept. 19th. Solutions said 1st part was ordered wrong - 2nd part defective. Have to send back and could take a month. It seems they have no $ and are using parts from my TV to service others. I called headquarters in San Diego 6 days ago. Talked to Francesco and then James, the super, and promised Oscar ** who can make decision on giving me a new TV would call in 24 hrs or email. Nada. Called Sat, got woman named Bobbi who sent me to Tom who promised a call on Mon. Nada. Yesterday, talked with Saul ** who promised to forward to upper mgmt and would hear today. Nada. Paul would not give me his number but said would call after contact. Nada. Now I have no TV and Sanyo passes me around like a ball. My next step is small claims court filing charges against Elec. Solutions and Sanyo. I may send police to repair store to retrieve TV with missing parts.
DO NOT BUY A SANYO. I asked for a closer repair shop and was told the guy couldn't make that decision. Would have to check with super & would call back. Kiss of death. Never answer phone. Went to voice mail. We are exhausted. Tomorrow sending registered letter to Sanyo with copies to NJ Office of Consumer Affairs and Burlington County office. The Federal Office is closed due to government shutdown. Just great. Let this be a warning to those buying a TV for Xmas. We have a Vizio, RCA, Toshiba, etc. None ever broke down and they are old. Gone crazy being put off and lied to.
Reviewed Sept. 25, 2013
I bought a Sanyo 42" LCD TV back in 2007 for $1,050 at Walmart. I've never done any research on how Sanyo are the worst LCD TVs ever made. The old 32" heavy flat screen works. I had it about 14 years no problems so when they came out with the LCD TVs in 2007... I had dark spots on right side after about a year after the warranty ran out and found out a lot of people got taken on their poor LCD TV product and just kept selling them knowing they were crappy TVs. I would never buy a product Sanyo ever makes. Buyer beware.
Reviewed Sept. 22, 2013
I bought a Sanyo 42 in. TV 2 months ago (at Wal-mart, of course) and I have to wait at least 10 min. before it lets me change the channel. So far nothing else, but after reading all these complaints, I realize that I bought a piece of crap, and that neither Wal-mart nor Sanyo will stand behind this product. I also will never buy Sanyo.
Reviewed Sept. 19, 2013
Became dark and distorted just a few months after purchase with limited use. Repair service came out under warranty and "fixed" TV 17 months after purchase. Less than a year after initial "repair", exact same problem. Reported to corporate all issues, sent pictures of screen. They are promising a replacement.... If it happens, I will go from 2 stars to 5 stars. I will let you all know if it works out so you can do what I did. I will give the step by step run down and perhaps you will be in luck. I will give details as to part numbers, phone numbers called, email addresses used and what to say when talking with representative. I believe Sanyo wants to do the right thing. Don't get discouraged or nasty with reps and they will help you.
Reviewed Sept. 17, 2013
Right side of television started going dark with wild colors. This was a quick purchase after a one year old Vizio plasma went out. We were supposed to receive something from a suit against them but have not thus far. Why does our country allow these sub-par products in the U.S.? China is communist after all...... Enough. Bring back U.S. products.a
Reviewed Sept. 16, 2013
I have a Sanyo 32" Flat screen that shuts on and off at its own whim. Sometimes I'll get extremely lucky and get a few days use before it craps out. I'm a 21-year-old that has a full time Job and part time classes so I only use the TV on weekends for Xbox 360 and Netflix. I can't even watch the TV with my girlfriend without the god forsaken P.O.S scaring the life out of us when it decides to instead opt for a loud burst of screeching noise at full volume. Seriously, Sanyo? I called Walmart and Sanyo to pretty much no avail. I don't make much and it doesn't take much to satisfy me but I refuse to deal with this product line any further. I will, from now on, save the extra few hundred bucks and buy my favorite Samsung brand electronic from now on.
Reviewed Sept. 14, 2013
After less than a year, the left side of the screen started going out. After getting another TV, my wife said for me to put the Sanyo out to the trash.
Reviewed Sept. 14, 2013
When I bought my 46" Sanyo, from day 1 it made wild sounds and pictures. It took 2 weeks to get them to send a device to fix it. Now half my screen is dark, and they want me to pay $28.00 to answer a question about it. Talk about a scam. I am retired and my income is limited but I will do without a TV before they get one more cent from me. I hope they sleep well.
Reviewed Sept. 6, 2013
So I bought this TV for $399. The sound quality sucks. It only has 2 HDMI ports... annoying. Okay value for the price I paid.
Reviewed Aug. 28, 2013
Sanyo DP 42740 - Bought a Sanyo 42-in. Plasma and hung it on bedroom wall. Since it's in the bedroom, it doesn't get a lot of use and when it was 2 yrs old to the day, just like maybe it was programmed to do, it started like everyone else's. Green light on for 10 sec, green light off for 3 sec, and etc. Did this for a month. After about 3 cycles, the TV would come on and work correctly. All of a sudden, it started to work right, that is, for about 2 weeks. Then one night I pressed the On button and there was a very loud snap and that was it. Nothing lights up and nothing works. Contacted Sanyo and that was a real joke. They told me to try a different plug in. They knew what was wrong. I'm sure that they have been contacted about this before and to try and shove me off on "Try a different plugin" was a way of sweeping me under the carpet. I will never buy another Sanyo product, which leads me to years ago everything and I mean everything said on it "Made in Japan" and now you never see that anywhere. It all says made in China. What happened to Japan? Probably for the reasons above, no one is buying from Japan.
Reviewed Aug. 23, 2013
The video input board went bad only after a year. No input on all HDMI inputs and only Video1 give me an input. Talked to Sanyo and all they could offer was a number for a local repair shop. From all the bad reviews this seems like a manufacturing/quality control issue. The tech from Sanyo right away offered the repair shop and did not even try the "Is it on? Do you have it hooked up right? Is your source bad? Is it raining? etc."
Reviewed Aug. 18, 2013
My fiance and I recently purchased a 42-inch Sanyo TV from Walmart. The first one that we brought home powered on but the screen was black and no menu options would show. Not a good sign! After exchanging it for the same one, we noticed that the picture was bad, even when playing DVDs. After reading the reviews here on this page, we decided that we were not going to wait for this TV to crap out on us, especially since the first one was bad from the get go. We took it back and got a full refund. Lesson learned. No more Sanyo products ever! Thank you all for the warning!
Reviewed Aug. 13, 2013
I bought a 46" Sanyo in March. It had poor sound so I went and bought a sound bar. It was also flimsy. It fell over and got hit on the corner. It is now ruined. The side that got hit went black. It also started to burn and melt. I have never had a product that broke so easily. I have bought many things that have fallen but still worked and endured the fall. Sanyo said I was negligent and would not help me. I only had this product 5 months. What a waste of money. Please do yourself a favor. Do not buy Sanyo.
Reviewed Aug. 10, 2013
Bought a Sanyo 46" LCD and today I went to turn it on to watch Netflix on my Xbox 360 and I have sound with no picture. The TV just says no signal. So I thought, "Hey, maybe it is my Xbox..." Nope. It's the TV. I plugged in my DVD player with the HDTV connectors and guess what??? Still no picture but I have sound??? What in the Sam hell is wrong with this product? I have had this television and it has worked fine up until now. Smh. Sanyo is the worst brand of TV I have ever owned. Now I am paying for an Xbox membership and Netflix for no reason as I am sure it will be something costly to fix. Thank you Sanyo for wasting my money. I paid $1,100 for the crap TV.
Reviewed July 30, 2013
I bought my tv a 47 inch tv from Walmart model number dp47460. Date on tag says Nov of 2010 but I bought it in 2012 and all it does is constantly shuts itself off. You can never watch anything due to this. I have reset tv as web site has said to do but nothing works. Will never buy another tv or electronics from Walmart ever again. And I will never buy another Sanyo product as long as I live. Am done dealing with junk. Shame on Walmart for sell crap.
Reviewed July 28, 2013
I bought a 52in Sanyo Flat Panel TV and have had problems from day 1!!!!! The problem now is no sound with my HDMI cables connected! I need help with this!!!
Reviewed July 20, 2013
I purchased this TV approximately 2 1/2 years ago and we have nothing but a white screen when we turn it on. I did not realize Sanyo was making disposable products. From what I've researched, it is one of the circuit boards... Sounds like Sanyo need to up the QC in their circuit board department. We are currently watching a 15-year-old giant box TV which works great except we don't get the higher channels because it is an older TV, but cannot afford a new TV at this time.
Reviewed July 19, 2013
After watching the TV, a 50 inch LED Sanyo, I went to bed. The next morning I had no sound when I turned it back on. I tried several different cables and different components no sound in or out. PlayStation only shows black screen when I hook it up. My DISH Hopper works as far as picture but no sound. I get my sound from the Hopper into a sound system. The sound from the TV never did sound just right and now it says nothing. Worst investment ever. Will never buy Sanyo again.
Reviewed July 18, 2013
I purchased a 37 inch Sanyo TV at Wal-Mart on April 8 2013. Today is July 18 2013 & it's in the repair shop. Had it been under 90 days I could have returned it to Wal-Mart but they wouldn't play ball with me so I had to contact Sanyo where I have a year warranty under the manufacturer. My problem was the audio. I began noticing I couldn't understand anything being said. And it got worse from there. So sorry I made this purchase. I don't expect this TV to last. My Vizio went belly up and this was a snap decision. I should have researched the brand before jumping in the car & heading to Wal-Mart. I won't make this mistake again. Very disappointed with this purchase.
Reviewed July 17, 2013
I am very disappointed with Wal-Mart's product care plans. I purchased a 32-inch SANYO on March 25, 2013. I registered the TV. On June 26 I called to report I had a problem with TV. It wouldn't come on. I called customer service. They referred me SAYNO customer services. That was June 26, 2013. The customer service representative said he could find my address but he would call me and tell me where I could get the TV fixed. He didn't call. Today is July 17, 2013. I decided to call SAYNO back to see why I hadn't received a call. He told me that he had my information. where I had previously called. He said I had to take my TV to Mound Bayou to get it fixed .It will take me an hour to get to Mound Bayou from where I live.
I wish I had known this before I purchased the plan or TV. The disrespect for my time is outrageous to me. How would SAYNO feel if someone ignored them when they spent their money on their product and it didn't work. I want my money back or a working TV. I know neither one of these solution will be acceptable to SAYNO or the Wal-Mart care plan. Angry is an understatement for how I am feeling. If only I had listened to my thirteen-year-old son, I wouldn't be in this mess. Now he doesn't have a TV. He wanted an Emerson but I suggested to him that we give another company a chance. Thanks to SANYO, that will never happen again.
Reviewed July 14, 2013
Oh so very upset!!! Bought this TV in December of 2010 from our local Wal-mart. Was watching it and it just shut off and won’t turn back on. No green light or anything!!! Paid $628 and now no TV!! Sanyo you must be the worst for electronics after reading all the reviews!! You're gonna hear it from me!! Yes to a lawsuit being filed against them!! Shame on you Sanyo!!!
Reviewed July 6, 2013
Sanyo 50" DP50842 - We had this TV for less than 5 months, and the sound became very distorted. I called Sanyo and was told I would have to take it to a repair shop 2 hours away, unless they could find one closer. I called my local Wal-Mart where I purchased it and was told to call the extended warranty number. I called them and was told they couldn't do anything since it was still under manufacturer's warranty. I called the store back, and the lady I spoke with earlier got a manager and explained everything to him. He told me to bring it back to the store and he would exchange it! Great customer service at Wal-Mart, not so good with Sanyo! I will never buy another Sanyo, we exchanged it for a Vizio. The cost was a little more, but I won't deal with Sanyo again. They should have replaced it since it was only 5 months old.
Reviewed July 6, 2013
I have had the experience of owning a 46-inch Sanyo TV for about 4 years and have been having problems with it for about 3 years. Wal-mart would not do anything about it. First, the access to Netflix went at the 1-year point. Sanyo said that it was Netflix and Netflix said it was Sanyo. I fought with Sanyo for about a year with an answer that it was a software problem which is not covered by the policy. Go figure! Now, today, it just went off and it won't come back on. I can't just go out and buy another TV, but at some time, I will and I WON'T EVER BUY A SANYO AGAIN!!! If there is ever a class action suit filed, count me in.
Reviewed July 6, 2013
I bought a 42 inch Sanyo TV on 9/29/11. Now only half the TV screen works.
Reviewed June 30, 2013
My television was purchased in February of 2011. Last week (June 2013), the TV had a burst of sound that scared the heck out of me; it got so loud all of a sudden. The picture went to a static look and then blacked out. It seemed as though the power had been shut down; however, the power light was on, and then just a moment later, the TV went back to normal. This week, this burst is happening every 15-20 minutes and the TV stays out for even longer. I am shocked and dismayed that this is happening; and the TV is only a couple of years old and I am having problems with it.
I recently (before this problem) purchased a 50-inch, another Sanyo, and now, after reading the reviews here from everyone with problems, I am worried I may have made a very big mistake in this purchase. After calling Sanyo, I was told to call Wal-mart to see if I had the extended warranty. I do not know what happened to my receipt (it has been over 2 years and I have moved) when the automated teller asked for the receipt number. I said I have none. They told me to find the receipt, call back and then hung up the phone. I do not want to bother with the repairman, especially after all the horror stories others have had with them. So I guess I am out the money and the TV.
Reviewed June 26, 2013
I purchased a 52" Sanyo LCD TV mod# DP524449 approximately 2 years ago at local Walmart. I began to observe an irregularly-shaped "shadow" near the right side-center of the screen (bothersome) within approximately 7-8 months. About 1 1/2 weeks ago, the left side of the screen became very dark and remained this way for approximately 1 hour after turning it "on." Now, the left side of the screen is very dark and has remained this way. I am apprehensive of purchasing any other SANYO product... If the TV had become dark (like it is now) instead of just getting the "bothersome shadow" in the beginning, I would have returned it during the warranty period.
Reviewed June 21, 2013
Our Sanyo flat screen is a few years old. So of course, we would have to pay for any repair :( I am looking at reviews along with price when we can afford to replace this TV. We bought this one because the price was reasonable. Unfortunately, it broke too soon!
Reviewed June 16, 2013
I bought my daughter a 19 inch LED TV. We had it for 10 months. I turned it off using the remote and now it won't power back on. I must not be the only one that has had this problem with a 1 star rating. You would think your company would realize there is a problem with your product and you should fix it instead of putting out a bad product and quit ripping people off. And no, there were not any electrical surges. It just simply quit working. It still looks brand new. It just won't power back on. I bought the TV in June of 2012 and it quit in April 2013.
Reviewed June 15, 2013
The TV constantly loses sound. Today, there's no picture either. The TV is 2 years old.
Reviewed June 14, 2013
Off on, off on. "Please wait..." Turns on, gets stuck with this message then turns back off and on. For what, Sanyo? For hell to freeze over? Before this when an explosion or loud band would play in movie or concert, TV turned off also. Never again. No way. Sanyo is DEAD to me.
Reviewed June 10, 2013
We have a brand new Sanyo HD TV, which we won, and the audio is distorted. We have tried different settings to which we have not gotten any better results. We are not sure if it is a defective unit or if we need something else to enhance the audio.
Reviewed June 7, 2013
I have a POS Sanyo tv that's a year old and it keeps coming up with the message "your tv will shut off in one minute". The sleep timer is off... it's not that. Unless we exit out of the message, it shuts off. This happens about every two hours. Warranty is expired.
Reviewed May 31, 2013
You know I find it extremely aggravating reading through all the same endless complaints from people that have experienced the same EXACT problem all within the same timeline, 2.5 to 3 years after purchase. Yesterday it shut off by itself. I didn't think much of it. I thought maybe I bumped one of the remotes. Well, today it happened again. Only now, it turns on for a few seconds then poof back to off. I tried unplugging for an hour with zero results. Right now, I'm two steps from finding Sanyo corporate offices and... you get the idea.
It's money I DO NOT have right now and seeing all these people getting burned along with me really has only added fuel to the rage I'm feeling right now staring at a $1,000 useless POS! I'm down for a lawsuit, people, so count me in if someone starts a class action lawsuit. Sadly I'm in a predicament where I can't afford a 13" TV at the moment. Thank Jesus for laptops or I may be loading ammo right now instead of typing!
Reviewed May 30, 2013
I always thought Sanyo was a good brand of electronics, but I was sure fooled when I bought this TV just 3 short years ago, or maybe it was 2. About a month ago, little dots started appearing on the screen. It looked like something was splashed; I don't ever drink anything near the TV but it looked like splash marks. I attempted to try and clean the screen but they have a rough feeling to them and they will not come off. They reminded me of some sparks that hit the tinted window of my Jeep. The Jeep was a used vehicle as I do not smoke.
Whatever they are, they don't come off. They are concentrated on the right side of the screen slowly making their way across the bottom from right to left. They are all different sizes with some the size of a pin head and some larger. Then there is the issue that started a few months ago. You could be sitting there watching TV and, all of a sudden, the picture goes off but the TV is still on and it is as if someone turned the volume all the way up. This lasts for maybe 5 seconds at the most and then the picture comes back and the volume is back to normal. It scares the living crap out of you when it happens.
Sometimes it happens every 15/20 mins, sometimes every 5 mins, and then it could go for a few days without doing it at all. I even went as far as putting in a new receptacle. I called a repair shop and they told me they would not be able to fix anything because it only stays off for a few seconds. They would need more time to find the problem, in other words, wait till the TV doesn't come on any more. I'm done with it! It isn't worth the repair money it could possibly cost to fix it, but I guarantee you my next TV will be a Samsung.
I'm finished with Sanyo. It's funny, my son bought the exact same model 5 months before I got mine and his is in perfect condition. Go figure. If I could get involved in a class action lawsuit against Sanyo, I would but I don't have the desire, I'll use word of mouth.
We have a wooden floor model Zenith TV in our finished basement that has to be at least 25 - 30 years old and it still works great. What happened? Why can't you just go buy a TV without all the extra stuff that some people really don't need? They're just made so poorly today; they're made not to last so you have to spend more money on a new TV. Again, this is where greed comes in. It's always about the money.
Reviewed May 29, 2013
Sanyo TV 1080 42" - I bought this TV on June 29, 2012 at Walmart. It has started shutting itself off. I called my local cable company and they said it wasn't their problem. I called Sanyo. After being on hold for over 40 minutes, the lady took my info and told me to unplug it. I have nowhere to plug it in except the original plug. She then gave me the name of a local TV repair shop but asked I not call them for 48 hours. I will call them tomorrow and find out what is going on. She also stated there would be no charge. I won't hold my breath!!!
Reviewed May 23, 2013
I bought a new Sanyo plasma TV. It lost sound and I tried to return it to Walmart with receipt! I had back surgery and was unable to lift the TV. Finally, I got someone to help me bring it back and after 90 days! Imagine, 90 days, and they won't take it back. It's still in the back seat of my car! I am 58 years old. What am I supposed to do with this TV?! Never again, Sanyo!
Reviewed May 22, 2013
Sanyo 46 inch LCD - I have had this TV for less than 3 years. In the past 2 months, I noticed a vertical line on the right side of the picture. As weeks past, more lines were apparent. Recently, I get black out on half of the picture followed by vertical lines. It would go away after 20 minutes, but in the last 2 weeks it is constant. I am very disappointed that I spent so much money on a TV that has not lasted very long at all. I won't buy another Sanyo TV or any other products from them ever again. They should recall these TVs or at the least offer the consumer half in return for the defective TV.
Reviewed May 14, 2013
I guess I am one of the lucky ones as it took 5 years before the POS finally gave out. We received the 52" 1080p as a gift from our son. On and off through those years, it has had various issues, but of course none bad enough until the extended warranty expired. Today, it just shut off for no reason and will not turn back on. I even unplugged and let the set overnight. Nope, nothing, nada! What we have now is a $1700 piece of crap. My son feels bad but he didn't know about Sanyo's bad reputation, but this TV did come from Walmart. Go figure. I dragged my old RCA out of the closet and after 15 years, that TV still works - amazing!
Reviewed May 12, 2013
I, like everyone, bought a 42-inch Sanyo plasma TV from Walmart. I bought the two year warranty. After I was done, I spent about $1,600.00. The TV shuts off and will not turn back on. When I had 2 weeks left on the warranty, I took it and two months to get the thing fixed. All the time the repairman was at my house, I was at work. He kept hitting on my wife. She did not tell me until after he left. She did not want to get me upset. The TV lasted about 1 more year, then I had the same problem. I'm glad to know that it's not just me. I won't go spend any money getting this crap fixed.
Reviewed April 30, 2013
I have had my Sanyo TV for 5 years. It has been in the repair shop for 4 times. The first time was after having the TV for less than 2 years. I was seeing shadows in the picture. They replaced the panel, which lasted 3 weeks. They had to replace the panel again. One month later, the TV kept shutting off so it was in the shop again. Two years ago, there were black lines in the TV. Once again, it was in the shop. Now the panel is going out again. I will never purchase another Sanyo product again or buy anything from Walmart.
Reviewed April 23, 2013
I bought a 42-inch LCD at Wal-Mart and paid $686 out the door. No extended warranty. After 2.5 years of use, it would act like all the others on this post, turning off then on by itself. I talked with Sanyo customer service, better known as sales prevention and they blew it off. In Japan, Sanyo offers 5-year warranty in the price for the same products, no questions asked. I went to Wal-Mart and they gave me a song and dance how they do not make enough money on their electronics to help me. I offered to stand at the door with their greeters and provide public service awareness announcements regarding the quality of electronics they are carrying and they offered to arrest me for customer harassment? Way to go, big company America. One more chance to bring crap in from overseas and put it to the common man.
Reviewed April 20, 2013
After only about 6 months, the HDMI ports no longer work on my 50" Plasma TV with my PS3 or Xbox 360. After calling Sanyo "customer" service, the very rude jerk of a rep told me that it must be a problem with the gaming system and that I could send in my TV to Sanyo to have it looked at. I would be responsible for all shipping to and from and all repair costs for a 50" TV. The guy was a total jerk about it all; the supervisor that I talked to next was no better and the HDMI ports still don't work. I will never buy from Sanyo or any of their subsidiaries ever again and will be sure to tell others my troubles and why they should never buy from them either.
Reviewed March 31, 2013
Sanyo DP50719 - I found this site looking for common failures with these sets. Now that mine is over 3 years old and still working great, I thought it's time to see how long I can expect it to last and what is likely to happen. Now I know... Sheesh, I guess I'm one of the lucky ones!
Reviewed March 26, 2013
4 years ago I paid $1,600.00+ for a Sanyo 50" LCD TV from Walmart in Winston Salem, NC. I also bought a two year extended warranty. 6 months after my extended warranty expired, 2 black dots (about the size of a quarter and a nickle) appeared on my TV. I wanted to buy a three year warranty but couldn't. So I'm stuck out in the cold. Yesterday I was at Sam's Club in Winston Salem, NC and looking for a replacement TV. I've seen one with a great price. But when I saw Sanyo at the bottom of the TV, I said it ain't worth the worry. I will never buy Sanyo ever again!
Reviewed March 25, 2013
42 inch Sanyo LCD TV - The TV just turned itself off. Now it will come on once for about 30 seconds, turn itself right back off and then you have to wait at least 30 minutes before it will come on and turn itself right back off. I bought this TV new at Walmart in 2010.
Reviewed March 23, 2013
I purchased a 50-inch Sanyo TV from Wal-Mart and just like a lot of other people, I am now out over a thousand dollars because it will turn itself on and off repeatedly with only seconds in-between. I called Sanyo to try and figure out a solution. They were apathetic and just plain detached from the customer experience, offering nothing other than "You should have bought the extended warranty.” Really? The product I paid over a thousand dollars for doesn't work and you say I should have given you more money? So I am left with an expensive lesson learned to never purchase a Sanyo or Panasonic product ever again.
Also, I understand the customer service call center is probably not the best place to work, but the lack of pride and overall knowledge these people have about the products they sell/service is taking ignorance to a whole new level. I am unimpressed with Sanyo and Panasonic and expect more from a service center where the cost of the product sold is so high. I feel like they made these products and knew the materials used were not going to last, but they chose to use them and cut corners at my expense.
I will take comfort in the fact that a company that is so detached from its disappointed and angry customer base will not be around for long. Thanks to forums like this, people will get wise and spend their money elsewhere. Sanyo/Panasonic will eventually go out of business and the call center reps will be out of a job, hopefully learning a lesson in connectivity. Your customers are why you have jobs in the first place. Take care of them and they will usually continue to buy more of your products, thus leaving you with a company to siphon a paycheck from. However, when customers are taken advantage of, we turn to litigation, which is costly and public. Not good for publicity (i.e. future sales) and not good for wallets.
Reviewed March 14, 2013
I, as everybody else, am having the problem with my 50-inch Sanyo LCD TV. It started turning off and on by itself, and then it just turned off and never powered back up. No lights on the front. Nothing… We contacted Sanyo Corp and they left me on hold so long I finally just hung up and I am trying to find a reputable TV repair service that won’t take us to the cleaners. Contact me when you get enough people to file a class action consumer lawsuit.
Reviewed Feb. 23, 2013
I bought a 48" television from Sanyo when we bought our new house in 2011. It worked just fine until the two-year warranty expired. It started getting weird lines along the right side, which went away as it eventually warmed up. Then the lines gave way to this blackness on the right side, then this trippy motion-trail thing that eventually led to the complete death of the television. Customer service was rude and dismissive once they learned that my warranty has expired. They refused to answer emails, no matter if I was nice or incredibly angry. Personally, I think that everyone on this page should band together and form a class-action lawsuit. Read through these complaints and add up how much money we're out, people! You can add in my $900, also!
Reviewed Feb. 21, 2013
I purchased two Sanyo 39" TVs (Model FMV3982) at Sam's Club in September of 2012. Within four weeks, one set would go black, while the audio would stay on. Thinking I had a one-year warranty, I didn't contact Sanyo until January. The tech I spoke to said that they would come out to repair it. I called the shop that he gave me, but they never showed or called. I called Sanyo back and was told that I wasn't entitled to in home service and I should return it to where I purchased it. When I complained about the time I had wasted, she said that I would get a call from Sanyo. I got the call and was told I could bring it to an authorized shop to have it repaired. Three people, three different stories. I'll eat the $288.00 but never buy Sanyo again. I noticed that almost all TVs were purchased at Walmart or Sam's Club. Could this be coincidental?
Reviewed Feb. 20, 2013
After reading what everyone has said about their flat screens, I am no longer upset. We bought a Sanyo 27-inch TV 20 years ago which I still have. I was so impressed that the TV has lasted this long. We decided to get a flat screen. We bought the 52-inch Sanyo DP52848. We loved it. Two years later, we bought a 47-inch Sanyo with internet. So far so good on that one. One day, we went out, came back 3 hours later, went to turn on the the 52-inch and it wouldn't turn on. Hmm, I called Sanyo the next day. They said to unplug the TV for 30 min. and plug it back in. Okay, we did that, still nothing. They gave us the number to a repair shop in our area. It has been 6 days and I still haven't heard from him about the part (power supply board). I don't think we are going to bother fixing it. I think we are going to just get another TV. I don't know if I want to buy another Sanyo.
Reviewed Feb. 20, 2013
I bought this 46'' Sanyo TV in 2009 and in 2011, the screen started to get lines on the left side. Sometimes it would be all black and after a while, go back to the lines-blurred screen. My mother-in-law bought the same TV the same day and had this problem when she turned it on. She was smart and took it back and got a different brand TV which still works fine unlike my Sanyo crap! I wish I would have gone to this site back then. I would have definitely gotten rid of this TV and bought a different brand. With no help from Walmart or Sanyo, I will have to save and pinch pennies to buy something else. I'm very upset that I'm out $700 and will definitely be contacting the BBB. I hope someday there is a lawsuit against Sanyo for selling these junk TVs. I, along with many others, work to hard for my money and feel betrayed!
Reviewed Feb. 12, 2013
I first bought a 46-inch Sanyo LCD at Walmart. It lasted 18 months and the panel board went out. Sanyo was contacted and sold me another at a discount. This one just lasted 2 yrs and the same thing - the panel board is gone. Apparently their TV's are made to last no more than two years. I am out over $1,200.00! I should have originally spent a little more money and bought a Samsung and I wouldn’t have to go through all this. Don't buy a Sanyo!
Reviewed Dec. 31, 2012
I purchased this 32" Sanyo flat screen from Wal-Mart less than a year ago. I called the company about the muffled sound and they said it was our satellite provider's problem. But our Panasonic flat screen is of the same satellite and the sound is great. Meantime, the sound of my Sanyo TV is getting worse! Never buy a Sanyo flat screen. It is pure junk.
Reviewed Dec. 30, 2012
I got my 47" HDMI TV at Walmart in 2010 and 3 days after the warranty went out, the HDMI stopped working. They did fix it, got it back, and it went out again. They fixed it once more and it worked good for about 6 months. Now I'm having the same problem everyone is having. The TV turns off, then you have to turn it back on. It gets worse everyday. Now I can't have it on for more than 10 minutes before it turns off again. Sometimes I have to unplug it before it works again. Sanyo is crap. I will never buy a Sanyo TV again. I called them on this problem. They told me a higher tech will call me back, but never did.
Reviewed Dec. 27, 2012
The TV (Sanyo LCD TV bought in Dec. 2011) first failed in March of 2012 and it took 2 months to get repaired. It failed again in October with the same problem. I called again and have called almost 30 times. The parts were eventually sent and it sat in the shop because the repair shop said he didn't get all the parts. I kept calling Sanyo and finally they called the repair shop and told him they were no longer replacing the mother board, but repairing and he already had the parts. This was November 19th. I still don't have my TV repaired and it is now December 27th. The TV shop won't answer the phone and Sanyo has been no help. I had to buy a new TV because the one I borrowed had to be returned to my son and no other TV in the house was high def. I can't get Sanyo or the TV repair shop to do anything. I guess I will now call an attorney. The repair shop was in Jackson, TN. The other option they gave me was an 80 mile trip to Memphis.
Reviewed Dec. 27, 2012
We contacted Sanyo in reference to our TV (DP55360) shutting down right after you turn it on. They gave us three recommended/approved repair specialist. One did not have voice mail. No matter when you called, the second did not return calls and the third wanted us to take the 55" LCD TV off the wall and bring it to Maryland. We live in NJ. We spoke w/ Sanyo to no response. We then were forced to find a repair person. That ended up being our undoing. Eric used Service Plus TV Repair. Davis **, repair person, ripped us off for our TV part and $300. TV was not repaired. We do not have our part nor any restitution or the $300. We have called to try and resolve this. So now, we are contacting our family lawyer to resolve this matter.
Reviewed Dec. 25, 2012
I bought this Sanyo 55" LED TV about 1.5 years ago. Power keeps turning off! Stay away from Sanyo!
Reviewed Dec. 23, 2012
No HDMI after only having TV for 10 months - The HDMI ports stopped working on my 50" 720p Sanyo TV after less than a year of use. When I called customer service, they said that it was everything but the TV, cables, video players, etc. After telling the very rude rep that I had tried everything, he told me that it was my fault so I would have to pay to have someone come out and look at it. This TV is no good for HD and I would not suggest it to anyone, especially based on their customer service department.
Reviewed Dec. 21, 2012
I wouldn't recommend Sanyo to anyone. I bought a 50 inch flat screen TV from Wal-Mart. I have had it fixed in February of 2012. The circuit board was replaced now and it is gone again. Only this time, it won't even power up. Thankfully, I have an extended repair plan on it. Then you have to wait until the first of the year for repair. I will never buy a Sanyo product again. The TV was bought in 2011 just before Black Friday so you do the math. One year down twice.
Reviewed Dec. 17, 2012
Same as everyone else, I bought a 50-inch Sanyo TV. I had it for less than 13 months and the TV went out. I took it to the repairman and said both circuit boards were fried. Where's the recall or the refund?
Reviewed Dec. 7, 2012
I purchased a DP50740 on 12/16/10. 50-inch television from our infamous store Walmart. A year and a half after purchasing this defective piece of crap, it went black with no sound. Not thinking much, I ran to get it repaired. Five months later, the same problem occurred. I am devastated by the service that I have received from Sanyo. The staff was so inconsiderate, playing on the phone, leaving me on hold for long periods of times (I only called over a dozen times) to speak to no one. I feel betrayed by Walmart. As a loyal customer, I will spend my last in that store, but not anymore! Sanyo needs to be put out of business and this common trend needs to be going more viral than just this page. Facebook, here I come! Can anyone tell me where is the civil lawsuit? I would like to join it! Find me on Facebook to provide information and to make sure no one else gets ripped off by these jerks!
Reviewed Dec. 3, 2012
I purchased this Sanyo 55" LCD HDTV Model DP55441 at Wal Mart on Feb 22, 2012. For the past week I have been hearing popping sounds coming from the TV. This morning 12/3/12, the TV would not power up. I checked all connections, etc. without any change. I came online to see if there might be a problem I could correct and found this site with hundreds of complaints about basically the same problem! I was devastated! I bought this based on the picture quality, Sanyo's guarantee, and comparatively low price. I guess you do get what you pay for. This TV is only 9 months old so I am still under warranty, thank heavens! But after reading those complaints, I have little faith in Sanyo resolving this issue to my satisfaction. If I could afford a lawyer, I would pursue a lawsuit against them based on these reports! Imagine how many people have had problems and never reported here? Stay away from Sanyo!
Reviewed Nov. 26, 2012
The 46-inch Sanyo TV is less than 3 years old. I bought it new at Walmart in 2009. It was a great TV for the first year. After the warranty ran out, the picture started going blank in spots. Then it finally went all the way black. If you beat on it, it will come back on and then go blurry again and again. These TVs should be recalled. I have read of many of them doing the same thing on the internet - the exact TV with the same problem. Do not buy Sanyo!
Reviewed Nov. 19, 2012
I have a 2-year-old Sanyo DP26649 that has started getting really loud for a second or two, then pops and goes off. Sometimes it comes back on and then sometimes it takes hours to come back on. The pop has been so loud that I thought it was going to explode, a big mistake thinking Walmart sold quality product. If these reviews were available at the time of my purchase, I would have never made that purchase.
Reviewed Nov. 15, 2012
I purchased the Sanyo 50" DP50749 TV in February of 2010 from Walmart. No sound and no picture. The common trend to almost all these posts is Walmart and Sanyo. Walmart specs often require manufacturers to cheapen their product to meet Walmart's price. This can even lead to serious injury. See class action lawsuit involving Walmart and Pet Armour flea treatment. While Sanyo should be held responsible for the cheaply made product, Walmart is equally guilty.
Reviewed Nov. 15, 2012
My issue is unlike all the others stated here, but now I fully expect the set to go out within months. Yipee! I came to this site to see if anyone has experienced our problem and a possible solution. Then I find I probably have much bigger problems coming. In February 2012, we purchased a Sanyo 55" LCD HDTV from Walmart. We only have over-the-air antenna. Cable is not available in our rural area and we haven't wanted to incur the expense and hassle of satellite, plus we were perfectly satisfied with our available channels. We hooked up the Sanyo to our system and could only get 33% of our previous channels. After much trial and error, I decided to do this: I re-hooked our old set to the existing antenna system. Voila, 100% of our channels! Now I powered up the big set sitting behind and immediately lost the weaker channels.
I tried this several times with the exact result. The conclusion is, the big set is interfering with its own signal. I located the radio interference setting and placed it on max with no improvement. We have tried signal boosters, a new antenna system, locating the antenna farther away from the set, even tried wrapping the set in tinfoil to hopefully block the excessive interference with no improvement. We previously had a Hitachi 60" TV to this same set up without any issues, so the size of the set should not be a factor. That set went out after many years and we made do with a 36" set till we got the Sanyo. I feel this is an issue with the Sanyo, and wonder if others have experienced it and their solution short of getting cable or satellite service!
Reviewed Nov. 13, 2012
I purchased a 42" Sanyo DP42740 less than 2 years ago. The speaker is acting up and last night, the red hue went out. This is so upsetting because I cannot just go out and buy another one. We are on a fixed income. I will be putting a claim into the BBB. Also, I will be putting the word out not to purchase from Walmart any TVs.
Reviewed Nov. 12, 2012
Sanyo 42-inch purchased in April 2012 - In September 2012, the TV screen went black, no pictures and no sounds. I called Dish Network and they got it going. Three weeks later, the same thing. Dish Network sent a new DVR and installed it last Wednesday. On Saturday, again the TV went blank and no sound. I called Sanyo. They are calling a local repair company to fix it. The problem is I will have to pay $89.00 for them to pick it up and bring it back. Way too much spent on this TV and it is only 7 months old. I will throw it in the middle of the street before I pay for delivery. At least then I'll know why it is not working. I'll buy a Samsung or LG. Sanyo must be in the same boat as Panasonic - more than cheap junk and extremely bad warranty and customer service. Never again will I purchase anything that this company has its hand in. I'll make sure to tell when asked. Worst brand ever! Do not purchase!
Reviewed Nov. 12, 2012
After reading all of these complaints, I must be lucky, my Sanyo TV lasted about 5 years before it started shutting off by itself. When it's first turned on, it was worse about turning off. After you wait a dozen times with it turning on and off, it will last quite awhile without going off (sometimes). A $1300 TV that lasts 5 years is not a good deal, not much I can do it seems, but I will never purchase another one (even if I could afford another one). Money is too hard to come by to waste on junk like this.
Reviewed Nov. 10, 2012
I turned on my 46" Sanyo TV and it would not come on. All I get is the green light to come on and at times, it will blink. This set is less than two years old. I, too, thought that I should get at least four years out of a TV.
Reviewed Nov. 7, 2012
I purchased my Sanyo 42" DP42848-00 from Walmart. The production date is June 2008 and yesterday 11/6/12 (Election Day, go figure), my Sanyo screen went black and just the sound could be heard. I expected more than 4 years out of any TV. I will never purchase a Sanyo TV again but did replace it with a Toshiba.
Reviewed Nov. 7, 2012
I purchased this Sanyo 46-inch Flat screen TV DP46849 from Walmart less than two years ago. The screen just went black. There was sound (crackly). It turns on but only stays on for a few seconds. The TV is seldom used during the day, mostly just a couple of hours in the evening but not daily. I cannot believe neither Sanyo nor Walmart is willing to rectify the problem seeing that there were many people having the same issue. It is a shame that these big companies knew they are selling defective products and do not care to repair or replace them.
I saved to buy this piece of junk. I will not buy any Sanyo products or Panasonic and will be sure to inform everyone I knew to steer clear of these no-good companies. There should be a class action suit against them. I do not understand why there isn't with all of these complaints! That's one reason why they do not care that so many consumers were out of money. Shame on you Sanyo for selling faulty products and robbing innocent consumers!
Reviewed Oct. 29, 2012
I went online looking for information to fix a problem I have been experiencing since shortly after purchasing my 55" Sanyo - yes, from Walmart - and this was the first website I tried. Boy, after reading all the reviews here, I feel quite fortunate, and validated! I am fortunate because at least I can always turn my set back on after it turns itself off and especially fortunate since it shows me a blue banner telling me it is going to "turn off in one minute." If I happen to be paying close attention and immediately push "OK" on the remote, it will stay on - sometimes as long as 2 hours! And I feel validated to find that I am far from the only idiot trying to watch an expensive piece of poop! Guess I will not waste my time trying to get any help from Walmart or Sanyo and just love my Sanyo for whatever much more time it will give me.
Reviewed Oct. 27, 2012
I also bought a 46" Sanyo Flat Screen HD TV from Walmart and shortly after the warranty ran out, it displayed a large black shadow across 50% of the screen. It used to clear up, but now it does that all the time. It's very irritating to watch. I would gladly join a class action suit against Sanyo.
Reviewed Oct. 25, 2012
I bought a 46" model dp4684b-00 from Walmart in 2008. I paid over a thousand dollars for that TV. I had a Sanyo TV I bought back in 1998 that still worked that I gave to my kids, so I figured Sanyo would be a good choice for an HDTV. Boy, was I wrong! It lasted just past its warranty. I called Customer Support, only to be told I should have purchased the extended warranty. After spending over a thousand dollars for a TV, the company should stand by its product. Sanyo is now owned by Panasonic. I will never buy Sanyo or Panasonic products ever again, and neither should anyone who reads this. They do not make things right for their customers with defective products. I have never sued anyone or any company, but if given the chance I would sue ** out of them. Never again will I be ripped off by them.
Reviewed Oct. 18, 2012
My new Sanyo 42" HDMI TV purchased in June from Sam's Club had the speakers go out in Sept. Over the last three weeks, I have consistently been told different things with their first solution to have me drive almost 50 miles to a repair shop or pay $50 to have the repair shop come pick up. There were no service centers in my area so I requested an exchange. They supposedly routed it to "Corporate" and nothing happened, though I was told we were just waiting on an RA number. I just got a call from "Corporate" and was told that they do not give out such for Sam's Club so I'm out of luck. Again, I will never buy Sanyo anything again!
Reviewed Oct. 17, 2012
Sanyo 19-inch LCD less than 3 years old - Do not buy a Sanyo product! This TV was purchased for my son. It worked great for about 2 1/2 years. Now the TV will come on and stay on with a picture for about 30 seconds and then the TV continues to play, but has no picture. Sanyo knows that they have a problem with these units. I believe it is very sorry of this company not to fix this issue. I cannot afford to fix it or replace it. Money is very tight. Shame on Sanyo!
Reviewed Oct. 17, 2012
I, as many others, wish I had searched for "complaints" prior to buying this ** made by Sanyo. I thought it was a freak thing with our TV (model DP47460), purchased almost 2 years ago. This flipping TV has even been in storage for months, so it wasn't like it was used the entire time! It just shuts off! I checked all the connections thinking something had just gone wrong - it obviously went "wrong" when I spent my hard earned money towards a Sanyo product! Thank you Sanyo for taking some extra fun time from my kids as now I will have to replace your ** product. Screw you too Wal-Mart! We have to get our manufacturing and companies back in the U.S. so these money grabbers can be held accountable! This is awful!
Reviewed Oct. 14, 2012
I bought a Sanyo 42" TV (Model #DP42848) from Wal-Mart in 2008. Wow, from reading all complaints, I feel lucky. My TV started going out with the black lines and shadows just this year 2012. Now I have all color of lines and no picture - sound but no picture. But something should be done; a TV should not go out this quick. I have an old Sanyo that I have had for 15 years that still works. But to pay the money I paid for this 42" is outrageous for it not to be working. Now I have learned that it is going to cost as much to fix it as I paid for the TV. Shame on the company that made them. I agree they should have been a recall. But rest assured, I will not ever buy another Sanyo or recommend to anyone to purchase one. They are awful!
Reviewed Sept. 30, 2012
The 46-inch Sanyo TV is less than 3 years old. I bought it new at Walmart in 2009. It was a great TV for the first year. After the warranty ran out, the picture starts going blank in spots. Then it finally goes all the way black. If you beat on it, it will come back on and then go blurry again and again. These TVs should be recalled. I have read of many of them doing the same thing on the internet - the exact TV with the same problem. Do not buy Sanyo!
Reviewed Sept. 24, 2012
My Sanyo 42 inch TV screen started going black and now it cuts off on its own. I paid good hard earned money for this piece of junk. In my opinion, everyone who can solve this problem is too damn scared of pissing the country that these TV's are made in off. The US should stop importing their junk and make them be responsible for running these scams on hard working US citizens. Get someone with balls enough in the white house who would stand up to these countries. Close our borders to these thieving pigs.
Reviewed Sept. 21, 2012
Wow, my Sanyo 46" LCD TV lasted almost 3 yrs. I'm impressed because I think this is the maximum life time of a component on a board failing by its own heat over time, no burn in test. I believe these models were only built for and sold at Walmart starting in 2009. Replacement parts were not made for these models. Sanyo expected life of 5-10 yrs then thrown away. It's a defective component on a board that's failing that may only cost a dollar. But the Sanyo Repair Center only replaces the boards and there are no replacement boards, all the same problems, all bought at Walmart. If you have any of these TVs, expect it not to make it past its 4th birthday.
Reviewed Sept. 17, 2012
Total loss for me - I purchased a 47-inch Sanyo television model number DP47460 for $800 from Walmart. And exactly what everyone else has a problem with. After only a year and a half, the TV shut off on its own and will not turn back on. If I would have to fix it myself, it would be around $400.00. I do not understand, with so many complaints on the same problem, why aren’t there any recalls. What can we do?
Reviewed Sept. 17, 2012
I purchased a 47-inch Sanyo television model number DP47460 for $800 from Walmart. The first year I had it, it worked great but then at the end of January 2012, my year warranty expired. Within a month or two, we started having the picture be interrupted with lines across the screen, but it would come back on. I was very annoyed so I contacted the company and was told they could direct me to the nearest repair shop to have it fixed at my expense, since my warranty was no longer valid. I requested to have my issue escalated to a supervisor to see about them repairing it since it was so close to the end of my warranty, which got me nowhere. They were not interested in helping.
After many calls back to customer service, my issue was to be forwarded to corporate and I would receive an email as to what will be done about it. As I'm sure you can guess, I never was contacted back. Frustrated, I gave up calling them and as of today, it shuts itself off and will not come back on. This is ridiculous that so many people have paid so much money to this company and this is what we all get. Does anybody know if anything can be done about this?
Reviewed Sept. 3, 2012
I purchased a Sanyo TV model #DP46849 in 2009 and the screen is starting to go black. Once I started researching the problem, I found that other consumers who purchased Sanyo TVs have problems similar to mine. The more I searched, the more I realized it is not worth the cost of getting it fixed and Sanyo will not do anything for the people that purchased these defective TVs. I would think that any company would want satisfied customers but I can't see where they have satisfied any of the people that purchased their product. What can a consumer do to get a product like this off the market or to get their problem resolved?
Reviewed Sept. 1, 2012
This TV (31.5" HDTV DP32640) was purchased Christmas 2010, almost 2 years ago. It has stopped playing. A message comes up saying “will resume shortly” but never comes on. I called Sanyo and they told me to unplug it for an hour and turn it back on, so I did. It worked. The next day it did the same thing and will not come on. I have also reset it and it still will not work. I am unable to get any result. I purchased this TV at Wal-Mart.
Reviewed Aug. 30, 2012
We have had this Sanyo DP 47460 TV for approximately for 2 1/2 years. Last week while watching it turned itself off. We turned it back on and turned itself off again. We did this several times. Finally, it went off and would not come back on. It has been doing this several times daily. While talking with a friend in Michigan, who had the same exact TV that was also bought at Walmart, my husband was told that his TV was in repair and it seemed that his went off and never would come back on. He took his in for repair that would have been $350. He said no way. These TVs were bought approximately at the same time. He has since bought a Philips.
I found this site of Sanyo to see what they plan to do since there are 480 complaints against Sanyo. Answer: "We are aware of the problem." They are working on a solution. When asked how we would know that solution, I was told to check their website and there was something on there. I have not found anything there. Today, I registered a complaint with the Better Business Bureau. None of us can afford to replace at a whim. I feel we deserve a form of compensation. Perhaps others could register a complaint with the BBB. I hope our TV will continue to reset, but it’s like a ticking time bomb waiting to fail.
Reviewed Aug. 29, 2012
I purchased the Sanyo Model DP42841 TV. It goes off by itself. I can't use it anymore. It's sitting on the floor. I will never purchase Sanyo again. It's only 6 months old.
Reviewed Aug. 26, 2012
My wife and I bought our first flat screen TV, 32-inch Sanyo from Wal-Mart. And conveniently, one month after the one year warranty was up, we started having problems. First, a line on the right side of the screen running from top to bottom appeared; then one from left to right in the middle of the screen. We could still watch it but very distracting. Now it has started turning itself off, like so many of these other complaints I have read. At first, we could just turn it back on and it worked. Then, it quit for two days. Now, the green light will come on but no picture. I have not contacted Sanyo or Wal-Mart yet. But something needs to be done about this. I will never buy another Sanyo product. And I already avoid Wal-Mart.
Reviewed Aug. 24, 2012
I bought a Sanyo 55-inch from Walmart. Eleven months later, the HDMI connection went bad and then my TV started to turn off by itself and finally, it shut down completely. We called Sanyo and "lucky" us, we were a few days from our 1-year manufacturer warranty from expiring. So, they sent us to a nearby repair shop. One month later, we are still waiting for our TV to get fixed. Every time we go to the repair shop, they keep telling us that Sanyo has not sent any parts yet to fix the problem. So, we tried talking to Sanyo on a weekly basis because they keep saying, "call back by the end of the week." But every time we call, they keep giving us the excuse that it's "in the mail" but can't provide any tracking number or any information that any parts had been sent.
We have talked to several managers from Sanyo and they don't even know what is going on and can't give us an explanation as to why our parts have not been sent. So needless to say, we are still waiting! This is such a waste of money for a TV for it not to even last a year. We should have gone to Best Buy and with a different brand. I will never buy another Sanyo again.
Reviewed Aug. 22, 2012
I have had a Sanyo 50 inch flat screen for less than two years purchased at Wal-Mart. I only watch it the evenings after work. Yesterday, when I turned it on, it only stayed on for a few seconds then the green light indicating power went out. Now, nothing. So, I called Sanyo about the matter and they immediately asked about my one year warranty. Of course, it is passed the one-year timeframe. Then, I get a phone number and address of a repair shop for this piece of junk. I have to bring this 100+ pound dinosaur to the shop with no guarantees of repair! What a junk. Two years! Failure! I wish an attorney would buy one and get on this site after his failed so we could get a class action lawsuit going. I protest Wal-Mart and Sanyo. Fool me once, shame on me; fool me twice, shame on you Wal-Mart. Junk, junk, junk! No customer service! Never again!
Reviewed Aug. 17, 2012
I've had my 47" LCD for about 18 months. I bought it from Walmart. It just recently started to shut off by itself. I contacted Sanyo about it and they said that it would have to be sent in to be serviced. All I asked them is, if there was something that I could do to help. They were very unhelpful and I am very dissatisfied with Sanyo and Walmart for making and selling a garbage product. I have a 55" RCA LCD that is working excellent and I've had that one for three to four years. I will make sure that anyone that I know will not buy a TV from Sanyo or Walmart due to this or any other possible issue.
Reviewed Aug. 15, 2012
After having bought a Sanyo 42" LCD TV from Walmart and owning it for five months, the TV lost all volume but retained a constant popping sound. We could still hear it, but only through stereo speakers. After sending it to a repair shop, we found that we would be without TV for 7 to 14 days. Annoyed, I asked for a simple refund. Not only have I been refused that, but I have not received promised calls from corporate about the issue. Needless to say, I am very upset with Sanyo and Walmart for this.
Reviewed Aug. 15, 2012
I bought a Sanyo TV from Wal-Mart four months ago. It is faulty. I called everyday to customer service and got the same story everyday for three weeks. They have sent me something to download in the USB port. I did everything I was told. Now, a month later, the TV wouldn't work. They should fix or replace my TV.
Reviewed Aug. 15, 2012
I had bought a 55-in LED-LCD flat-screen from Wal-Mart in August of 2011. I called Sanyo’s support at first and they said they would have a repairman come to my house and fix it. That was not true. I had to drive an hour away to drop off my TV. I was told by Sanyo that I would have my TV back in 2 weeks. It’s been over a month now. Every time I call Sanyo, they tell me that my part was ordered on the 23rd, even though the repair shop said he ordered it on the 10th of July. Then, they told me that they would ship it overnight on August 10, 2012. I called on Monday the 12th and they said it would be there before 5:00 pm that day. As of today, the part has yet to arrive and they have refused to neither refund my money nor replace the TV. As far as I’m concerned, I would tell everybody to stay away from any Sanyo or Panasonic part.
Reviewed Aug. 14, 2012
Wow, I thought my cousin and I were the only ones. We have identical 47 inch Sanyo flat screens, both bought at Walmart. I got mine April 2010, he got his March 2010. I paid a grand for mine, what a mistake. I turn it on, it’s either completely black on the right or I get long lines running the length of the TV up and down. I remember the salesman telling me Sanyo is junk. I should have listened. My cousin’s TV makes a screeching noise that is unbearable. How can a company do this and sleep at night? I’m boycotting Walmart and Sanyo for selling these.
Reviewed Aug. 8, 2012
I purchased a 55-inch Sanyo LED/LCD in December of 2010 from Wal-Mart after great reviews. It is in my rec room so we hardly use it. We went down to watch a movie on Sunday and the TV kept turning itself off. We thought it was the DVD so we came upstairs to finish watching. On Tuesday, we were folding laundry and turned the TV on again to watch the Olympics. Well, it kept doing the same thing and finally would not come on again. We unplugged it, checked the wires and nothing worked. I called Sanyo and all they could say is my TV needed service and since it was out of warranty, we would have to pay to fix it. I can't believe a TV that cost almost $1,300 is broken in less than two years. Needless to say, we will not be purchasing another Sanyo.
Reviewed Aug. 8, 2012
Like many others on here, I bought this TV (42" Sanyo LCD) less than two years ago from Wal-mart. Suddenly we try to turn the TV on one morning and it cuts right back off. I tried the whole unplug and let it sit and plug back in and nothing. I called Sanyo and sat on the phone for what seemed like an hour while being reconnected to several individuals that knew nothing. I have gone so far as to replace the Power Board inside the TV and it's still doing the same thing. I am thoroughly disgusted to spend hard earned money on a piece of garbage from Sanyo. Never again. And there are those who wonder why so many of these companies go out of business. Sorry products, sorry customer service, bad business, that says it all.
Reviewed Aug. 7, 2012
My husband and I bought a 47-inch Sanyo from Walmart. 18 months later the TV turns itself off several times in a row and then never comes on again. This TV had randomly done this on and off the whole time we had it, but we never really thought much and just turned it back on. Thankfully, the warranty was still good and after many weeks of waiting, the part needed was not available. So we received our money back and without thinking anything because we loved the picture quality so much, we bought a 55-inch Sanyo this past Friday night. And guess what? Within the first two hours of having it on, it has shut off.
We were able to turn it right back on; however, the volume button will also change the channels and today it has froze up a couple of times. We do have a warranty (that is good); however, we will have to go without a TV again, I am sure, before this is over with. And we went a little over two months without one. We are gonna have to do this again. Sanyo will not be our choice again. It’s sad because the picture is nice, but, oh, the headache!
Reviewed Aug. 4, 2012
I purchased a Sanyo 42" 1080p from Wal-Mart nearly three years ago. I travel a lot and only watch this TV in the den on the weekends for a few hours. One Saturday evening, the video is out yet sound is present. I figured it was the cable company. I put in service call. They told me to replace HDMI cable (was 10.1 now have 10.3). Twenty minutes later, the same thing happened again. I called cable company again. The tech troubleshoot and replaced cable box. Thirty minutes after, the tech left. Again, there's sound but no video. I checked cable box on other TV's. Cable box is all good. I googled Sanyo 42" TV and stumbled upon these reviews. I'm heated now. I will never buy any Sanyo product again!
Reviewed Aug. 4, 2012
I bought a Sanyo 55-inch LCD about Jan. 2012. On Aug 4, 2012 I turned the TV on. The little green power light came on but no picture so I cut the TV off and unplugged it. After about 2 min., I plugged it back up and the doggone TV wouldn't come on, not even the little green light. I am lucky that it is still under warranty but customer service was bad. I did research this TV. It was a consumer report that said it was a good TV.
Reviewed Aug. 4, 2012
I am a single mom of two children and I shop at Wal-Mart all the time. So when I saw a good deal on this 42" Sanyo LCD flat screen TV, I could not pass it up. I have had the TV for 2 years and the TV started to turn on and off by itself repeatedly and only had a black screen. Since Sanyo only has a 1-year warranty on the TV which expired, they asked me if I have an extended warranty. I had one, but that had expired as well. So do to all this, I am not going to purchase any Sanyo products due to the fact that they don't work. It's bad enough being a single parent to spend that much money for something that is garbage and Sanyo seems to know this and not care about any of its customers. I want to thank Sanyo for selling junk and wasting my money and time!
Reviewed Aug. 2, 2012
I bought a 42-inch Sanyo TV model no. DP42840-00. It was bought on Feb. 5, 2011 and it's now turning itself off. I have done the reset and still nothing. I called Sanyo and all I got was, "You should have bought a warranty." Maybe I should have but a TV should last longer than 1.5 years. I paid over $400 and this is **. I think that everyone should come together and do something about it. I shouldn't have to go out and buy another. I have looked online afterwards (dumb). I should have done it first, but there is way too many people having the same problem and getting nothing.
Reviewed Aug. 1, 2012
My Sanyo 52" LCD HDTV went out. I bought it on 09/26/2010 with 2 year extended warranty. On July 11, 2012, Telrad Repair Service picked it up to repair. I have been trying to reach a rep at Sanyo and am getting nowhere! I do not watch a lot of TV and for this to happen I am furious! It isn’t even two years old! I paid $998.00 for this TV and expect it to last a long time. I am not happy and expect something to be done about this.
Reviewed July 22, 2012
I bought a Sanyo 55" LCD last December 2011. TV just cuts off for no reason at all. I am taking receipt back to Wal-Mart today to see what they are going to do about it, also to ask why they keep an inferior product on their shelves
Reviewed July 17, 2012
Customer service/tech support not helpful at all - My TV would not come on, so I called the tech support number for Panasonic. The tech I got on the phone was unconcerned about my problem. She sounded like a robot who already knew the problem. She asked if I had an extended warranty and I told her no. Then she just referred me to someone else who was clueless. After spending in 45 minutes on the phone, I hung up. I will never ever buy anything from Sanyo.
Reviewed July 16, 2012
I am angry and dissatisfied. I would not recommend them! I purchased a 47-in Sanyo HDTV (model # DP47840) in March 2012. It’s just July 15, 2012 and my TV just won’t come on anymore. I can’t take a lot of time saying stuff that probably won’t matter anyway. I wish I hadn’t purchased it. I lost my receipt, if it had mattered. Just stay clear of Sanyo! You’ve been warned!
Reviewed July 4, 2012
I bought a 42-inch flat screen TV and I have not had it for just two years and it does not work anymore. Half of the screen does not show up, you have to wait half an hour before it will come on. I will not recommend this TV to anyone. I will go on Facebook and let all my friends know not to buy any TV with this brand. I spent a lot for it and lasting for two years is not good.
Reviewed July 4, 2012
The picture has green stripes running down the screen and the TV is new out of the box. This is a good indication that the factory does not inspect their TV sets and lets you, the customer, do the inspecting at your cost in transportation and checkout lines. Calling the factory does no good. You are asked to give the part number and serial number and a good "I'm sorry" reply. This product is slapped together and you're on the losing end. I'll return it today and never ever buy Sanyo.
Reviewed July 1, 2012
I bought a 31.5-inch Sanyo television about two years ago. The TV first started making a popping noise and the screen would go black. Then, it started turning itself on and off. Now the TV won't even come on at all. We paid about $450 for this TV and I am very fed up with unsatisfactory products. Please help.
Reviewed June 29, 2012
Back in 2010, my son ordered online a 26" flat panel Sanyo HDTV for me through Walmart (model # DP26640; I paid it with a sales tax of $291.78). I've had it for less than 2 years. First, I called the manufacturer. They checked when the purchase was ordered and they said because it didn't have a warranty, I had to send it somewhere to be fixed. Then, after this, I sent an email to Walmart’s customer service. They said to give them all information. I sent the order number (**), item number (8648307730), model number (DP26640) and series number (B0170244617142). Now, I will explain. My TV unexpectedly goes very loud and it then shuts off and goes on and back to normal volume. This started as of June 7 of this year. I've had this TV for less than 2 years. This shouldn’t be happening in such a short time. Not only that, but when this happens 49 white lines show up as well.
Reviewed June 28, 2012
I purchased this Sanyo 46 inch HD LCD TV at Wal-Mart on Christmas of 2009. It hasn't been working for the past year. It comes on then you see dark spots in bottom corners. Within 15 minutes, all you see are lines. I paid $900 for this TV and it lasted only two years! I just recently looked at all the reviews and am astonished this business is still not being held accountable for their lousy product. I have older TV's I have had for 20 years and still have no problems. Sanyo is junk and a class action suit should be filed against them! I will never buy anything Sanyo again and will be sure to put the word out.
Reviewed June 26, 2012
For the past 6 months off and on, my TV has been going blank. Sometimes it does it all day and sometimes it doesn't do it for days. Today, I paused my DVR. When I turned it back on, my volume was like super volume. I started reading these and I am guessing this is the beginning of what people are complaining about. I also bought it at Walmart. It was a year old in May. I thought it was the power cord but with reading these, I am guessing my TV is going bad. I paid too much for it to go bad in that short amount of time.
Reviewed June 22, 2012
My 47-inch Sanyo TV is less than two years old and last week, it started to turn itself off. I rebooted, I changed wall sockets, I unplugged the whole system for 24 hours, but the next day, the same thing happened! I will never buy another Sanyo product and neither will my friends and family!
Reviewed June 22, 2012
I bought my 47-inch Sanyo DP47460 in March of 2011. About 2 weeks ago, 14 months since I purchased this TV, it started turning off by itself after just a few minutes of being turned on. I called Sanyo - they informed me I should have bought an extended warranty and that my TV was "going out" that’s why it keeps shutting off. They also told me I should take it to the nearest Sanyo repair shop. The closest one is over an hour away. So yeah, I spent way too much money for this to break after a little over a year and I'm so not loading it up and driving over an hour away to pay more money to fix it for it to just go out again in another year. I will never buy another Sanyo product, ever!
Reviewed June 21, 2012
My husband and I bought this TV from Walmart in December of 2011. It started shutting itself off and we have to unplug it and plug it back in. It works for about 20 minutes maybe and repeats to shut off. No one will help us with this problem. What a waste of hard earned money to get crap.
Reviewed June 16, 2012
I purchased a Sanyo 50-inch Vizon HDTV (wall -mounted) approximately 1 year ago from Walmart in Overland Park, Kansas. I am having the exact same problems as everyone else in this blog, with the television clicking on and off. I initially turn it on, and then approximately five (5) minutes later, the TV cuts off on its own! I then wait approximately 5 minutes later to cut the television back on, another 5 minutes pass and the TV cuts off again! I do this for 15 to 20 times a day just to watch television. I thought it was the HDMI cord from the cable DVR to the TV - that wasn't it. Then, I thought it was the power cord - that wasn't it. So now I found this blog and observed all of these complaints about Sanyo televisions and I thought it must be something inside the TV that is causing it to cut on and off in 5-minute intervals. Sanyo products appear to be junk. I will not purchase another Sanyo product as long as I am on this earth.
Reviewed June 16, 2012
My 55-inch Sanyo TV died in 1 year, 1 month and 11 days. I was told, "Sorry, it's not under warranty." I just want to let everyone know I submitted this page and our complaints to an attorney for a class action suit. It may take us years but what do we have to lose? We already lost our TVs and money, so keep all receipts and/or TVs. Time for them to pay up and stop screwing over hardworking people!
Reviewed June 13, 2012
I bought 2 Sanyo 46-inch HDTVs of the exact same model 2 years ago. I gave one to my stepdaughter. Hers died within a month. We exchanged it at Wal-Mart for the exact same model. The one I have was good until about a month ago. It has a high-pitched screeching noise. It started just when the TV screen was blank, like between commercials. Now, it's all the time. It sounds like someone is dragging their fingernails down a chalk board! It's so annoying that I can't stand to have it turned on at all!
I called Sanyo. They said it's out of warranty, which I figured. They said I could take it to a local shop for repair. The local shop wanted $70 just for me to bring the TV in, before any repair was even started. I'm a single mom, and yes, I work for a living; but I don't work to buy $700 TVs and have them repaired every 2 years! You can bet that when I do buy another new HDTV, it won't be a Sanyo!
I am considering placing a commentary in the newspaper, on Facebook, on Twitter, and on MSN; and I think I will even create a "don't buy Sanyo products" webpage! And where do all these new TVs that don't work end up? in the dump? landfill? So much for recycling and conservation! There's nothing green about this company! They should be banned from trading in the United States!
Reviewed June 11, 2012
I purchased and paid for a Sanyo 55" LED TV in November 2011. The TV completely dies May 2012. The TV has been at the repair warranty shop for a month now with the part on back order! I have called customer service at least 10 times with no resolution. I have been told that the complaint was escalated to corporate and they would return my call. Four times I have been told this, and 4 times no call! There is no estimated time for the part, meanwhile I have paid $800 for a TV that I do not have! I just want a refund at this point!
Reviewed June 6, 2012
I purchased model #DP46848, 3 1/2 years ago with a 2-year extended warranty. I tried to contact Sanyo by phone. Their system kept hanging up on me. I could not obtain information from their website. The screen has developed large, dark spots on the right side. I wanted to know if that was a usual occurrence with the above model and if there is a repair solution that won't cost an arm and a leg. That was my first Sanyo purchase and it will be my last. Who needs that kind of consumer neglect?
Reviewed June 1, 2012
I purchased a Sanyo plasma 50" TV at Wal-Mart. The TV keeps on going on and off, and then all of a sudden, the light stays but no image. Now, the TV doesn't turn on at all. I called Wal-Mart and they were unable to help because it passed a year and then call Sanyo. They said the fact I didn't purchase the warranty, they can't help me. I spent over a $1000 on this TV and now I just have to put it in the garbage. This is ridiculous for someone to spend that much money on one item and it can't even last a good two years. Do not purchase TV from Wal-Mart. They are selling crap.
Reviewed May 20, 2012
I bought my son the ** Sanyo flat screen TV at Walmart on the Christmas of 2011. A couple of months ago, it started turning off by itself. Tonight it turned off and we can’t get it back on. Walmart and Sanyo suck! This 17-month-old TV that costs $500.00 is now no good.
Reviewed May 13, 2012
Sanyo TV will not turn on. My Sanyo TV is only 1 year & 3 months old and needs a power supply out of warranty, which is going to cost about $300 to fix. What's the deal on these cheap TVs we buy for $900. We are to be a green, clean country for the environment, but we get crap TVs and more high price TVs for our landfills. What can Sanyo do to fix my TV I paid $900 for?
Reviewed May 8, 2012
I bought a 55" LED TV. Within one month, the TV sound just stopped working while watching the TV. I went back to Walmart; they no longer had that TV so we replaced it with a 55" LCD TV. Within the first year, this one had started to smell, burning from the side. I guess it was from the wires. I went to the TV repair; they could only contact the company via e-mail. He told them the board was no good and they didn't believe him so they sent new boards but forgot to put in the wires that had burnt. Well, fast forward. It has been over 3 weeks and no TV. Never again will I buy Sanyo! They suck! I will be sure to pass it along.
Reviewed May 6, 2012
I am an electronics technician, and I work on both HDTVs and computers. A client of mine has had me install a lot of her A/V components, such as Blu-ray players, DVRs, and her sound bar. She has a 52" Sanyo she bought in November 2010. And just recently, it quit working.
Now, to verify this, I checked it out myself. And her Sanyo HDTV does not power on. Instead, the green light comes on when you press the power button, and nothing happens. What does happen? The green power light actually goes out for a second and comes back on over 20 to 30 seconds. If you press the power button to shut off the HDTV power cycle, the green power light goes out as it should; but a strange high-pitched noise comes from the back of the Sanyo HDTV for a few seconds.
She keeps her receipts, and it shows she purchased her Sanyo model DP-52449 HDTV on November 26, 2010 from Wal-Mart for $999.99. Now, I know most HDTVs have a 1-year warranty on them, and I did check on this. But of course, this Sanyo HDTV is about 6 months out of warranty. So, I did some research on the issue, and I came to find out that 1 of 2 boards inside the TV is at fault. I called up Sanyo to let them know that one of their more expensive HDTVs quit working after only 1.5 year of use, and they prompted me to press the reset button on the remote 2x after powering it on. Now of course, only the green light comes on - no picture, sound, or backlight (I checked the screen in a dark room to confirm this).
They just said, "Well, it sounds like it's a surge." Now, this HDTV was plugged into a surge protector, so I knew this was a least likely scenario. And they reacted like they really didn't care. All they could say is that it's "out of warranty." And I told them "This is a $1,000 HDTV, only 18 months old. What can I do?" And they said, "Nothing." They didn't even offer any solution. And what about replacement parts? I knew the model number and chassis number, so I did a little research. And even though it's only 1.5 year old, the exact parts are extremely hard to find!
I even called Sanyo's Parts Department. Guess what they said? They wouldn't even let me purchase any replacement parts, unless I was a TV shop. Seriously? If a person spends $1,000 for an HDTV and it quits working after just 18 months, the manufacturer won't let you purchase parts? The people at Sanyo don't sound like they care about the company's reputation.
And now, my client is upset over this, and I am in the middle of it. I would gladly fix her HDTV. And I have done repairs on HDTVs older than 6 years. Why would a company, which once manufactured the circuits for every other manufacturer's big screen TVs over a decade ago, simply not care about their products? Why is this company in business?! How can anyone continue to buy their products?
As an electronics tech, I would definitely not recommend any Sanyo product. It's bad when an expensive HDTV quits working after just a year and a half. But it's really bad when the manufacturer doesn't care. And then, it makes it difficult to find replacement parts. Because of this, I would classify Sanyo as a generic brand at best.
Reviewed May 2, 2012
5 years ago, I bought a 37" Sanyo TV from Walmart. 3 and 1/2 years ago, a small dark dot appeared in the upper right hand corner. It slowly grew and started across the screen. Now, an inch to the right of the middle of the screen is a 3" dark area, top to bottom, and a new "spot" in the right hand corner. When I originally called Sanyo, I was told no warranty, no help. In my 46 years, I've never had a TV that lasted such a short period of time. Model #DP37647. I guess I should be happy it still comes on and stays on with sort of picture and sound.
Reviewed April 28, 2012
The TV just decided not to work; it isn't quite one year old. It is a model DP47840 and has had little use. We have two other Viso flat screens purchased on the same date, a 38-inch and a 28-inch. The Sanyo is a 47". I want you to fix it or replace it. Thank you.
Reviewed April 25, 2012
I am so upset that I did not research the Sanyo TV brand before buying it 2 years ago. I have no picture, just sound after only two years. This brand needs to be taken off at Walmart's shelves. During hard times like today, you would think Walmart would only sell brands that are reliable. I feel so sorry for anyone who has purchased this brand and if you intend to, please do not. I will never purchase another Sanyo. Totally disappointed.
Reviewed April 24, 2012
After getting the Sanyo DP50710 for a Christmas gift in 2010, this television turned off by itself and won't turn back on. We are a retired couple and certainly can't afford to buy another TV, and never imagined it would only last a little over a year. Wal-Mart and Sanyo should stand behind it, not just tell me someone should have purchased an extended warranty. My Panasonic top of the line DVD Recorder, VCR combo did the same thing two months after the warranty ran out. And again, I was told by Best Buy that I should have purchased the extended warranty, but then told me they could not get the parts to fix it. They are not being made anymore, even though the product is still being sold on their shelf. Our environment is suffering from these manufacturers making what is turning out to be "throw away" electronics, and hurting the economy by making us continually replace items that should last longer and give us a little more value for our dollar. It is sad that we are being ripped off by manufacturers.
Reviewed April 24, 2012
I purchased a Sanyo TV about two years ago. And for the last 6 months, the picture has been going out from time to time. All it shows is vertical bars for several days and then the picture comes back. I'm very disappointed and frustrated with this TV and I will never purchase another Sanyo product again! I also plan to spread the word that this brand sucks!
Reviewed April 23, 2012
LCD TV model #DP42840 - I went to turn on the TV and it made a buzzing sound. The picture went out from left to right. Now when turned on, it has black screen and no pic, or the sound turns itself on and off repeatedly. I called the repair place and said it was the panel. It would cost more than the TV did! After just a year and a half, this is not right! I definitely will not be buying Sanyo from here on! I will advise my friends not to!
Reviewed April 19, 2012
I have a two-year-old 47" Sanyo TV. The left side of the screen is dark. I placed it in the shop twice within one month with this problem and the fix only lasts a week each. I was told it was only a temporary fix. Is there anything that can be done as a permanent resolution?
Reviewed April 19, 2012
My 42" Sanyo TV has sound, but there’s no picture. After reading the many complaints about this company, something has to be done. This appears to not only be my problem, but there’s a nationwide problem with this particular brand of television. It appears that the product will shortly break again regardless of the repair.
Reviewed April 17, 2012
I bought this stupid TV a couple of years ago, and the left side went black, and now the whole screen is black but there's still a sound. So, I was reading a Sanyo troubleshooting page, and it told me to hit the reset button. I did that and now I don't hear a sound anymore. What a piece of crap. This company needs to do something about this. I will never buy this product again. I have read about all the complaints about this crappy TV. I'm going to ask my attorney about what I can do about it.
Reviewed April 17, 2012
I am an old and very sick lady who pinched and done without having to buy a new TV. It was not easy since I live on a disability check. On December 20, 2011, I bought a 42-inch LCD flat screen Sanyo TV from Wal-Mart. Right off the get go, I noticed it would turn dark for a while then back for just a little while, then back dark, this goes on over and over, and on every channel.
I had 3 months to take it back so I waited and waited. Since I am unable to do much for my self, hoping it would get better, well it didn't. I had a friend take it back and Wal-Mart replaced it with another one just like it. When I say another one just like it; that is just what I mean, just like it! Does the very same thing the first one did and now I can't get anything done about this!
If this is the way Sanyo is going to treat people, they sure won't be staying in business for too long. Word is getting around, I see here for one place and I am going to try and see what else I can do about this. I have it hard enough living in pain as it is and then have no way of just going out everyday and buying another new TV. There has to be something as many of us that there are that we can do to stop others from this and also get our money back! At least a TV that works right! Right now, I have no clue where to begin but am not going to stop till I get something about this done!
Thanks for letting me tell the truth about my bad buy on a Sanyo TV online, so everyone can read it along with so many other one's who had it stuck to them also.
Reviewed April 16, 2012
As with everyone else, shortly after the warranty was out, a black streak through the middle, which looks as though something is leaking inside the TV, started at the top, running downward. As time progressed, the streak is now about 10" wide and runs from the top to the bottom of the screen. I am surprised that they are allowed to still sell TVs. If they are leaking fluid or something, there should be a recall you would think.
Reviewed April 16, 2012
While looking for help with my Sanyo TV problem, I came across this site. Sounds like I’m screwed, too! We've only had our Sanyo a year and a half. We got it Christmas 2010 from Wal-Mart and now it won't stay on. It will power on for a few seconds and then cuts itself off. I’m not a rich person. We had to save up for this piece of crap!
Reviewed April 15, 2012
I bought a flat screen TV from Walmart 3 years ago. Now black lines are all through it when you turn it on. My husband is really upset - a lot of money for something that doesn't last, so many complaints. Is there a way to file a class action lawsuit against Sanyo?
Reviewed April 14, 2012
I purchased this Sanyo 46 inch LCD HDTV, model no. 46848, from Walmart in Lenoir, NC 28645 almost three years ago for the purchase price of $1188 plus tax. About six months ago, the left side of the TV screen would be black when we turned it on. It would remain black for 10 minutes compared to our Sylvania 15" TV we moved from the bedroom to the living room. Not quite the same picture! Please answer our email ASAP as we need to do something before we start getting headaches from such a small screen watching Matt Lauyer and the Today Show each morning from the living room sofa. Thanks for your interest.
Reviewed April 12, 2012
I bought a Sanyo at Wal-Mart a year and a half ago. Now, when I try to play a Blu-ray or DVD, it shuts itself off, sometimes for days. Never buy a Sanyo.
Reviewed April 6, 2012
We bought a 42-inch Sanyo TV just like everyone else who is complaining and after only a couple of years, the picture went completely out but we can still hear the sound. This is a bit ridiculous. The TV companies are purposely crafting products that will break just outside of their warranty periods and should not be allowed to get away with it. When there are these many complaints, a recall should be issued. I think a class action is in order.
Reviewed April 6, 2012
We are a military family out of Killeen. We bought this Sanyo TV, and now, we can only see half the screen. We are new to the military, so we don't make a lot of money and have two kids. We love our family nights, and this is so very disappointing! What can we do to change this problem? Everyone seems to be having similar problems. So sad!
Reviewed April 5, 2012
My partner purchased our Sanyo 46" (Flat Screen), like most of you, from Wal-Mart in 2010, also without the extended warranty. My first thought was "why did you purchase a Sanyo!?" This is 4/5/2012 and the picture has a 4" vertical strip of multicolored lines that run horizontally down the left side of the picture and now has a 4" dark strip of white lines beside that. And like all of you, Sanyo should not be making disposable crap. I did replace mine with a Vizio. My 60" RCA projection TV lasted 15 years before it died. Can anyone make anything that lasts longer than that?
Reviewed April 2, 2012
After receiving this Sanyo LCD TV for Christmas in 2010, I used it primarily as a computer monitor. Shortly after the warranty ran out, it began to what can best be described as cutting out. The screen goes black and half the time it comes back on after about a minute—sometimes you have to turn it off and back on. Since I figured this may be due to the board or connection to the computer, I moved this Sanyo TV to the living room. It was fine for about 4 months. Now, it’s doing the same thing over and over and the issue is very random. It couldn't possibly be any cables (since I have changed them several times). I would strongly urge caution to anyone from purchasing Sanyo TVs as they do not and will not stand by their product.
Reviewed April 2, 2012
2 years ago, I paid over $900 for a large screen TV. One month before the warranty ran out, it stopped working. Due to cancer, I had to pay someone to take it 60 miles to a repair service. It worked for less than a year and then it stopped working. Of course, the warranty was out so I could not have it repaired. I had to have someone remove it from my house and it sits on my porch. I have since finished my chemo and am in remission, but I am without a TV. I do believe after so much money, it should last longer than 1 year before repair and more than a few months after repair. The TV is a Sanyo (model # DS27425).
Reviewed March 26, 2012
I bought a Sanyo Model # DP52440 in December of 2010. In March 2012, it wouldn't turn after working fine two hours earlier. After letting it sit for about five minutes, it turned on for about three seconds then went off again. It cycles like this until you shut it down with the remote. I called Sanyo customer service and got the, "It's out of warranty, get it fixed on your own" runaround. I took it to a local TV repair shop and the repair man couldn't get any help from Sanyo either. I guess I'm stuck with a $1200 paper weight.