Samsung TV Reviews

4,885,617reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Samsung TV

Samsung Blu-ray manufactures Blu-ray players and related home entertainment devices. Its products feature internet connectivity and smart streaming capabilities. The company also offers versatile media options and compatibility with various formats.

Pros
  • High-quality picture and sound
  • User-friendly interface
  • Good customer support response
Cons
  • Frequent power issues reported
  • High repair costs after warranty

Shop with confidence

Compare with top companies

Samsung TV Reviews

Filter by Rating

  • (604)
  • (175)
  • (106)
  • (284)
  • (1,793)

Popular Mentions

    How do I know I can trust these reviews about Samsung Computers and Monitors?
    • 4,885,617 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Samsung Computers and Monitors?
    • 4,885,617 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 7
    Punctuality & SpeedBilling

    Reviewed April 17, 2026

    Bill did a great job quickly answering my issues with renewing the art membership.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 12, 2026

    Mark was awesome, explained every detail and professional.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about TV Brands delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Punctuality & SpeedEase of Use

      Reviewed March 17, 2026

      I’ve been using a Samsung TV for a while now and overall I’m pretty happy with it. The picture quality is really sharp and colors look great, especially when watching movies or sports. Setup was quick and the smart features are easy to navigate once you get used to them. I do notice the interface can feel a bit slow at times, and some apps take longer to load than I’d like. The remote is also very minimal, which is nice, but not always the most intuitive. Still, for everyday use it’s been reliable and enjoyable, and I’d definitely consider buying another one.

      Thanks for your vote!
      TechMaintenanceEase of Use

      Reviewed May 19, 2026

      I’m done with Samsung. It may work great if you live in an area where broadcast signals are prevalent or you use a service provider. It does not work great where only the internet is used for streaming. We travel a lot and often are gone for two months at a time. When we return, and turn on the tv, it’s as though we are turning the tv on for the first time. Our initial setup is completely gone, requiring a new setup from the beginning. By the way, whoever thought the minimalist remote is a good idea should at least have made it intuitive.

      Thanks for your vote!
      Profile pic of the author.

      Reviewed May 11, 2026

      Tv remote and Samsung tv plus especially is so annoying that I will never buy another.

      Thanks for your vote!
      Customer ServiceCoverageMaintenanceStaffResolution

      Reviewed May 7, 2026

      Have 65” flat screen tv that is just two years old and was still under warranty when I reported issues with the sound going out. They did have a repairman come to my house and replace the speakers and main board. When this didn’t resolve the problem, they said there was nothing wrong with the tv and blamed Comcast. Comcast has been to my house six times and made changes and replaced box three times. Problem is still there. Now Samsung won’t return calls to me. Actually, yesterday I called their 800 number SIX times and was disconnected each time. So I tricked the system by saying it was a new issue. Was told someone would get back to me. I am not holding my breath!

      Thanks for your vote!
      Customer ServiceCoveragePricePunctuality & SpeedStaff

      Reviewed May 7, 2026

      My expensive Samsung television gave me the black screen of death loop. I tried all the online fixes as well as went through the diagnostic process with Customer Service. When they realized that this wasn't my fault, the best they offered as a make-good was to schedule a technician to take a look at it (at my expense) or to offer free shipping on another product from them. In short, they made no legitimate effort to make things right despite telling them that I had spent thousands of dollars on Samsung products in the past and would never buy anything Samsung again. They didn't care, and now Samsung will lose a customer forever.

      Thanks for your vote!
      Profile pic of the author.
      Customer Service

      Reviewed April 25, 2026

      One of the worst service in Bengaluru. It has been 24 hours since we have complained but we didn't get any service from them and the worker is not even attending our calls.

      Thanks for your vote!
      Profile pic of the author.

      Reviewed April 23, 2026

      I’ve never had an issue with my TV and its function, but navigating the menu and apps is infuriating. It feels like a chore turning on the TV show I would like to watch.

      Thanks for your vote!
      Customer ServiceStaffResolution

      Reviewed April 10, 2026

      I had one of the worst customer service experiences I’ve ever encountered with Samsung. After purchasing a television, a Samsung technician came to my home and confirmed the TV was damaged during delivery. You would think that would make getting a replacement straightforward—but it didn’t. Instead, Samsung denied my replacement request.

      When I tried to escalate the issue, I spoke with Harold **, who was extremely unprofessional and dismissive. He refused to provide any way to contact a supervisor or escalate the situation further. On a recorded line, he even stated that “this is how Samsung does business.” Let that sink in: a confirmed delivery-damaged TV, no replacement, and no accountability. If this is truly how Samsung handles customers, people need to think twice before buying from them. I expected better from a global brand, but this experience has been frustrating, disappointing, and unacceptable.

      Thanks for your vote!
      Loading more reviews...

      Samsung Computers and Monitors author review by ConsumerAffairs Research Team

      Founded in 1938, Samsung is a market leader offering LED LCD TVs at virtually every price point and size. Samsung TVs are available at national and regional retailers and online.

      • Curved TV: Make any seat the best seat in the house. Samsung combines a curved screen with its Auto Depth Enhancer, an innovative design that creates a greater sense of contrast and depth.

      • 4K UHD Upscaling: Even if you're watching non-4K content, Samsung's upscaling technology automatically improves the picture quality and enhances details.

      • One connect box: Samsung allows you to streamline your audio and video connections by de-cluttering the connections that go from your components to your TV.

      • UHD Video Pack: It comes pre-loaded with 4K UHD movies, documentaries and more to get your collection off to a great start.

      • True colors: With wide color enhancer technology, brights are brighter, blacks blacker and whites are whiter, so you see pictures the way the director wanted you to see them.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Samsung TV Company Information

      Company Name:
      Samsung Computers and Monitors
      Year Founded:
      1938
      Country:
      Korea South
      Website:
      www.samsung.com