Samsung TV

Purchased a 55 4K Samsung "Smart" TV 3 years ago. After about a year and a half I started to have issues with it. Read up, it stated that sometimes it needed to reboot. After 2 1/2 years the TV progressively got worse, it kept going blank, it would not allow me to watch Netflix or even basic TV. I went to the place I purchased it from and they stated Samsung decided to stop supporting the TV, it will no longer update. I contact Samsung asking them if what I heard was true, their response was "The TV is over 2 years old, we cannot help you, thanks for buying a Samsung". I told them, "I had a "no name" Smart TV with zero issues, and 5 other TV's that all work fine, and that is your response?" Never will I buy a Samsung again, 2 years for a TV?

82" QLED came with a defective panel. Conn's will not swap out and I can only return if I pay a restocking fee of over $500. Paid over $4000 for a new Samsung TV and now I'm stuck with a defective product.

In April 2018, I purchased a 55 in QLED TV from HSN. May 2018, I had the TV installed and set up by Geek Squad. Two weeks later, the TV stopped working at least I thought it was the TV or cable box. Comcast spent two hours at my house and the diagnosis was that the One Connect Box HDMI ports (none of them) were not working. I called HSN and they informed me that the TV had a 2 year warranty and I should call Samsung and I did. They requested a receipt of purchase and I provided that to them. A new One Connect box was sent to me but it didn't work.

I have a Samsung 55" Smart TV that I purchased in September 2012 and paid $2,700 for... Only six year later, I have to buy a new TV (am not buying Samsung again) because my TV has been having all sorts of issues, screen scrambles and TV goes off and on on its own. Now I have shadow that goes across entire screen along with shadow that was first sign of problem at bottom of screen. I was told that it would cost me at least $1,000 to fix. I expected the TV to last me at least ten years... not just six for the amount you have to pay for these systems. Extremely disappointed. I was going to buy a Samsung Refrigerator in the next six months... But now will stay away from this manufacturer. Can't trust their product.

I like Samsung T.V.'S very much. I have a older one that has Audio Out Jacks for R.C.A Jacks enabling me to hook up to older sound systems with better sound. The newer T.V.'S don't have this feature but other brands do. I'm looking to purchase another T.V. but have to go with another brand that has that feature. Turntables have made a drastic comeback, I suggest R.C.A. jacks should as well. I have a 60in. new T.V. and a 27in one from early 2000 and no problems. Still working very well, both Samsung.

I have tried to reset the Guide but it won't let me. The online help doesn't help at all. No matter what I do the guide has gone and that is one of the features I bought the TV for. I use the guide to schedule my viewing for series programmes and now I can't do that. As I said the online help is no good at all. I clicked "contact Samsung" and nothing happened.

I’m Korean so you know I support Samsung 100%. Not anymore. All the appliances and electronics in my house is Samsung from 4 TV’s to a fridge I just bought late of last year. I bought a curved 55” 4K TV in 2016 on Black Friday and just last March of 2018 my TV was having some problems. I called Samsung in March and told them that my remote won’t sync with the TV and they helped me diagnose the problem and they told me they think it’s the remote’s fault and that I should replace it. Been in Korea the past 3 months and after coming back last week I ordered the remote and tried to sync it with the TV while on the phone with Samsung’s customer service.

I like Samsung for the overall cost and how much TV you get for your buck. I have had Samsung TVs for quite some time now and I have never had an issue with them and for the cost they last a pretty long time.

Bought a Samsung 43" Smart TV 8 months ago; a few weeks ago, started having power issues - sound but no picture. Turn off, turn on, and picture comes up. Now no picture at all. After 6 phone calls to Samsung Tech Service, Samsung wants to try to repair it instead of replace this defective set while it's still under warranty. Of course repair will take minimum two weeks. And if the repair doesn't work, what then? Obviously this is a LEMON TV!!! VERY POOR CUSTOMER SERVICE!

Don't buy Samsung TV any model because they take money for TV and other accessories such like remote, table stand and wall mount bracket. But if you not install wall mount they installing on the table given by ourself and wall mount they take back. Even we request they denying to give. At present I am living in a rental home and I will be back to my own home after a year. Then once again I have to spend money for wall mount. Samsung collecting money for all the accessory while we buy and if we don’t wish to install wall mount they not giving in hand and taking back with them. This is a typical cheating attitude of Samsung TV. Waste of money. As per my experience I say Don’t buy Samsung TV products.

When our 15 year old Dell Plasma TV wouldn't turn on anymore, my husband and I did a lot of research and decided to replace it with the best new technology and quality out there with the hope that it will last for another 15 years. We decided to purchase a 2018 Samsung 65" QLED top of the line smart TV - their most expensive and most recent model. We mounted it on our wall on Saturday, June 2, 2018. Everything about it was fantastic - the one connect box made it very easy to set up - except that there was this bright spot in the lower right hand corner of the screen. The spot was in 2" from the right and 5" from the bottom of the screen. It took us a while to notice it because the spot was very faint at first and the horizontal line radiating from it wasn't visible against light backgrounds - the screen menu at the bottom was light.

The model I have is 55 inches and it has a wonderful picture. You can adjust everything on it and it's very sleek in style. I only buy Samsung brand TV now. They are very good quality tvs and they last longer than other brands. Also, they are smart tvs.

My Samsung TV, a 55 inch UHD (UNK55U630D) stopped working after less than 18 months of use. One morning it just would not turn on. To be completely accurate, it displays: Smart TV for about a second, then goes to black screen, then after about a minute the picture turns to snow. I believe that it is the capacitor problem that has existed for more than a decade. The capacitors on the main power board "bubble" and must be replaced. Samsung technical support is ridiculous. The first technician blamed the cable company. The second technician said the remote was bad and I needed to purchase a new one. The third technician reluctantly offered to schedule service that would cost more than the TV. DO NOT WASTE YOUR MONEY PURCHASING SAMSUNG PRODUCTS. I will never even consider any Samsung product when making a purchasing decision.

Great picture for the price. Only bad thing is the shape of the remote... It's always falling off the table because it is not flat... And the pointer on it is terrible.

It's excellent. The picture is clear, the sound perfect, the screen size are all just what I want. I am hearing impaired and my husband has a problem with his sight so various features are really important to us. Our T.V. is dependable. The large screen helps my husband and the wonderful clear sound helps me. It's a perfect combination.

Samsung is always the right way to go with electronics. My children love their tablets and I love the tv we chose for our bedroom. It was very cost effective, it was under $300 and the performance it has given us for over the past five years has been great. The only thing I could wish for is maybe the tv and stand itself be a little less bulky. But if that is what I get for the great price, I will take it. If this tv were to ever go out, I would replace it with the exact same one!

We purchased a Samsung television on April 18, 2018. It died May 21, 2018. Best Buy would not return the unit so we filed a claim with Samsung. They came out and said that it was not repairable and that the televisions were not even suppose to be sold as they were all defective anyway. So anyway, I called and filed a claim and explained that I have not heard anything since May 21 when I spoke with Brandon. I explained that this was my 84 year old disabled mother's tv and that it was all she had that I would do whatever it takes to make this process go through as quick as possible.

I bought a Samsung TV model UN55J620D, just over 2 years ago and the audio still worked, but the screen died. Went to a Samsung Service Center and it cost as much to fix the TV as I paid for it, so I will no longer be buying any Samsung Products. I looked at Samsung TV blogs and it is shocking how many people are having the exact same issue with the screen going black permanently.

Every single Samsung product I've ever purchased had audio problems without exception. I've used to buy Samsung TVs but they were either returned or had to be repaired due to audio drops and capacitor problems. The very last Samsung TV I ever bought in 2016 within a month had to have the motherboard change due to audio. I had a couple of Samsung cell phones. All of them had audio problems even the replacement sent had audio problem. Samsung tablet had audio problems as well. So buyer beware!! If you buy a Samsung product make sure you buy an extended warranty because the audio will eventually fail without a doubt not to mention the plethora of other failure and quality issues of Samsung products as well!??

I purchased this Samsung 55 inch UHD TV (Curved)in Oct 2016 for my husband's birthday. We have had the TV for 1 1/2 yrs and the picture turned fuzzy then went black. Since I did not purchase the extended warranty I called Samsung to see what could be done - since there was no extended warranty I would have to pay to repair it. I paid almost $1,000 for this TV and do not feel that I should have to pay to have it repaired after only 1 1/2 years of service. I will definitely not buy another Samsung product or TV.

After having called Samsung customer service every day for 2 weeks straight, I will never purchase ANY Samsung product ever again. I have a 75" J6300 Series that I purchased 15 months ago with a 3-year extended warranty that I purchased directly thru Samsung on their website. Four weeks ago, when I turned the set on, there was no sound or picture with a code of "6" on the status LED. Since that time, I've been on the phone every day with Samsung and was told they are not responsible and to contact my extended warranty company.

I bought this TV, November 27, 2015 and didn't receive it until December. 2.5 years later the display panel has gone out. I contacted Samsung and they gave me the name of a service center to take it and to make a long story short, it cost more to fix it than I paid for it. (1400.00) They told me that they would make a recommendation and for to call the service center to see what it was. Guess what, they are not helping with the part at all. They want the service center to give me a discount. Well, I want everyone to know that they have helped others when their TV was 3 years old. I WILL NEVER BUY ANOTHER SAMSUNG AGAIN... SUPERVISORS WERE RUDE. They made me think that they were going to help out in some way but was too chicken to tell me that they were not doing anything...

We loved this TV (6500 series) when it worked. But when you spend more than $3,000 for a TV, you expect it to last more than 22 months without a $2,400 repair. We were watching TV recently and it just died. The repairman says the repair is $2,400. We'll never buy another Samsung TV.

I purchased a 75in UHD TV Oct 2017 "8mos ago" and noticed a thin purple line suddenly appear. I contacted Samsung and was told they would send out a repair guy to fix it, the repair company said the screen is faulty and needs replacing. So 8 mos later I have to have my TV that I spent a good amount of money on fixed, not replaced. FIXED some electronics company not Samsung come take my TV all apart and replace the screen and give me a 3 month warranty... buy something else. Samsung Sucks. I own 3 Samsung TV's. Thought they were the best but I will be buying Sony from now on.

Bought expensive Samsung UHD TV, picture started going bad 15 mo. after purchase, took 6 mo. to get technician to look at TV, ordered parts, didn't fix problem, Samsung offered refurbished TV in exchange. I called Samsung customer service more than 60 times to get exchange started. Finally had to file a claim with Better Business Bureau. WORST CUSTOMER SERVICE EXPERIENCE EVER!!! NEVER BUY SAMSUNG AGAIN.

My Samsung TV has a great picture, I get compliments all the time. It is a 47" TV and is the perfect size. The only problem I have is the smart TV side of it. It doesn't have access to some apps like Amazon Prime so I have to use a second device to access my account. In all, I really enjoy my TV. It looks great and performs as advertised.

I purchased a 48 inch Samsung television. It is 4k technology and it was on sale as a floor model at Best Buy. I paid about the same price as I did for my 60 inch Sharp HD LED tv. Two years have passed. I still am often struck by how real this television is - especially when the show was shot with 4k technology. But it is not necessary to have the film in 4k because many older shows also display very nicely on this tv. I also have a big screen Visio. There is no shortage of technology in my house, but I put the Samsung in my bedroom. Now, I watch TV exclusively in there.

Purchased NEW SAMSUNG QN75Q7FNAFX Television from the Military Exchange. Took sixteen days for it to arrive. Unpackaged the box and hung the television on the wall. Plug it in and pressed the on button and nothing happened. Tried several of the buttons on the remote. Screen stayed blank. Started a text customer service ticket and lost the connection when the text requested I go and unplug the One Connect box.

The colors are sharp and the resolution is by far the best on any television I have owned. The picture is so clear and bright, it jumps off the screen at you. Wouldn't buy anything other than a Samsung.

TV performs well but sound is awful. Even on highest setting volume is awful. Many times words are unintelligible and I have to use closed captions even though my hearing is excellent.