Samsung TV Reviews

I brought the below tv in May 2020, suddenly yesterday it stopped working. Samsung says warrant is expired. I have to pay from my pocket. Just created a service ticket to see how much it cost, whether it's worth it to repair. Then I got a message from Service Quick about the quote [Minimum labor fee $200 (Visit fee included) + parts cost ] and there is a separate cost for major repair. Every year I cannot shell out $700 for tv. Don't know what to do with this junk. Do I really need to go thorough after buying product from these JUNK companies. Samsung TV Details 65" Class TU8000 Crystal UHD 4K Smart TV (2020). MODEL NUMBER: UN65TU8000FXZA. SERIAL NUMBER: 09L33CSN307121X.

It has great sound and color. The important factor is set up is simple that we get our stations and my 80 year old parent are not aggravated by the technology. They can see their shows and hear them clearly.

The Samsung TV is such a reliable and easy TV to own. The picture is sharp and the sound is excellent. I like this brand so much that I have 3 of them in different rooms and sizes. The Smart TV features are great and I like that I can tap into the internet with them.

The quality of the picture and the versatility of the Smart apps are superb. We love being able to access the options from the remote, like Prime Video. Plus, with addition of a wireless keyboard, we can surf the web easily.

Samsung is pushing boundaries. They give the best hardware, memory, ram, processor, display, and cameras, in their phones. Their televisions are in 5 of my rooms. They are simple to operate and have had no issues. Watches and tech gadgets I've not had any issues but really don't mess with it a lot. Have bought Samsung for 30 plus yrs and will continue. I had a washer and dryer and any issues the warranty issues were taken care of at my home with no inconvenience to myself.

Very unsatisfied with this expensive tv that is not worth 500$. Total repair cost 800$. Wifi failed 2x. Now main board + screen (why for such a new tv). Do not buy it. This is a piece of junk. In addition had to call customer service at least 5x for this past 5 years for trouble shooting.

After 3 weeks, my Samsung tv lost the picture, but I have sound. Numerous phone calls to Samsung. The 1st company they set me up with could not come out until 3 weeks later. After complaining some more, the 2nd company could come out a week and a half later. The 2nd company just called... A part (that maybe could fix tv- but not known since no one has actually looked at it) will be late. They can't come out until another week. Called Samsung again, and now waiting another 24 -48 hours for them to get back to me.

I have had 3 Samsung TVs, and they all have been great. They seem to last a long time, and work as they should. My 55 inch in the living room is about 4 years old and is of the smart style, and I can use my Firestick on it to access online sites.

I have had 3 Samsung TVs in the last 10 years. I have not had any issues yet with any of them. I still use all of them. We previously owned Panasonic and Sharp TVs and they all failed within a few years. Samsung was the highest rated TVs that I researched at the time and I have not been disappointed yet.

I love my Samsung TV. It shows very clear and I have had no problems with it. Samsung is a great company to use. Their products are quality and affordable. I bought the television a couple of years ago. It's high technology that is easy to navigate.

The quality of my 55 inch TV screen is excellent. It is a smart TV and works as advertised. I do have some issues. It is supposed to have a microphone that responds when asking it to go to a specific channel. This has never worked properly and I had to disable it. The sound quality should be better. I will need to get a sound bar to improve the situation.

I have a 70 incentive flat screen TV. I have had it for over 5 years and it's not hooked up to cable and I must say it has the best picture I have ever seen and it is hooked up on a outside antenna and the picture is perfect and I get about 35 channels and I am happy. I don't have a 200.00 dollar cable bill and haven't had one for 4 years now. It's nice not being a slave to cable. AMEN

I have 5 Samsung TVs in my home, of varying sizes. I have owned nothing but Samsung for over 20 years. The sound and picture quality are top notch for the price point. However, I've noticed with my last 2 purchases that the TVs start having problems at around 3 year. Nothing major, but I would hope that they would focus more on making a more long lasting product.

I have a Samsung 55in Curve and there's always connection issue with Samsung server. I have to reset my television daily and I can't retrieve my bottom line apps plus my volume is stuck on a certain volume, can't increase or decrease it as well as if I connect a same brand soundbar. It won't connect and it interferes with my television where it doesn't connect to the server.

Every Samsung we have owned has been wonderful...except one..the 2019 Flip phone. After much communication they finally made thing right. I am still a Samsung fan and even considering taking a look at the new Flip phone.

I purchased my Samsung Smart TV in Jan. 2020. It has brilliant color and clarity. The extra channels are appreciated as well. Connectivity is simple, online instructions clear and remote is easy to learn. When I had a problem, I went to the help screen on the TV, notified Samsung and received a call within 20 minutes. The technician was able to rectify my problem in a couple of minutes and I've had no problems since. My next TV will also be a Samsung.

Great TV with many additional streaming applications. Used to use many of these application on my Samsung DVD player however many stopped being available for found they put them on their new TVs and able to watch even more with Pluto TV on the TV. Has several HDMI so I can connect all my accessories onto the TV.

Picture is sharp, clear and has great color. Bad part it is an older Smart TV that Samsung stop supporting the smart apps needed to view Netflix and other streaming services. I would never buy a Smart tv again.

The app store is just too poor with apps. Many of the essential apps are not available, and to top it off, Samsung doesn't allow you to download apps from other sources. LG store is much better with more options and higher app qualities. (I haven't tried other TV brands, so I'm not sure if there are better options).

I purchased a Samsung 55" smart TV in 2020. After 15 months, it started going on and off by itself and the screen went black. It was purchased from Best Buy. They referred me to Samsung since the TV was past the year warranty. Samsung customer service assured me that I would either be offered a repair or a new TV as a one time courtesy. They called me back to advise there are no Samsung authorized repairmen in my area and said another department would call back with some options. I am waiting for them to call back. Thus far, I have been transferred to four different people. My previous TV lasted 40 years. Research online turned up lots of consumers who had experienced problems identical to mine with their Samsung TV. I would never buy this brand again.

I have the Samsung 65 inch curved screen. 240 motion rate. Sports like hockey and basketball are fantastic to watch. The 4K feature really is nice, but not broadcast that often. The speaker system is a surround sound, which performs very well, and I don't know how they make some noises sound like they are coming from the other side of the room? I've had this for 4 years now and have had no problems with it, knock on wood. It has Wi-Fi and can be easy to set up if you know your passwords to your cable and internet provider. Overall I am very satisfied with my purchase and would buy another one.

We have three Samsung televisions. Unfortunately at this point because at least twice a month I would say the volume won't go up, won't go down. You have to turn it off and reboot or whatever. It's just a pain in the butt. I've never had a TV that does this. I think Samsung products need some improvement from TVs to refrigerators.

I will keep this as simple as possible: Do not purchase Samsung TV products. I purchased a Samsung Smart TV (4K Ultra) and after just 2.5 years of use (out of warranty) the picture developed a vertical shadow. Two weeks later the TV is completely black on the right half. This TV was never damaged and always mounted. I called Samsung and was hoping that they could fix this issue because mine is not a unique experience. A Samsung third party contacted me and offered to conduct a diagnostic test for only $199 plus $40 per hour for labor. I suspect most would just purchase another TV. But I’m not unreasonable to expect a TV product to last longer than 2.5 years. As a consumer you should expect a reasonable lifespan for TVs. Is 5 years of use too much to ask for? I promise I will not let this go and will invite my neighbors to watch half of the Tokyo Olympics on my Samsung TV.

I have had so many problems with my Samsung smart tv. The first one went out then Best Buy said I didn’t have a warranty (warranty up after 10 days) so I had to contact Samsung and they sent someone out twice! Eventually they ended up replacing the tv all together with another Samsung smart tv and now this one is going out! Blacking out and giving me problems. Do not buy a Samsung!

Great picture and sound but almost impossible to set up. New style remote with no useful instructions. No instructions for added antenna except plug it in. Duh! What if it doesn't work? Tried to add my Bluetooth keyboard from previous TV. No Go. Not able to remove any of the pre-programmed apps or turn them off. Many calls to service were answered promptly, just not much help. Simply live with it. Would I buy another entertainment center from Samsung? After 15 hours trying to learn how to use my new expensive TV? NO, No, and a thousand times NO!!!

Tv sound is terrible. It sounded like a speaker was blown. Had to buy a Bluetooth speaker. While watching streaming stations the station turns off. Can't install all apps. Constantly have to unplug tv for 20 seconds. Not worth the damn near 700$ I paid for at BJ's. I don't recommend this product.

I am writing this because I rely on this site and others to read reviews before I purchase. I have owned 5 Samsung TVs. I used to be a big fan but not anymore. The last one I bought was in November of 2016. It is a model number UN65KS8000FXZA and I paid almost $2000 for it. The TV has been perfectly mounted and cared for since day one. I have had ongoing software problems with this "smart" TV. Apps work and then don't work intermittently. I have to use Apple TV to get around that so it is bearable, but not excusable. Now though, the screen itself is literally coming away from the frame and backlighting panel on one side. There is no bevel to keep it in place on the sides, and I could stick my finger in between the screen and frame. I called Samsung for help and they said, "Sorry, out of warranty" after wasting my time for two hours. They offered no help whatsoever.

Samsung TV warranties start on the day of purchase/order. For online orders, it is impossible to get physical possession on that date. In my case, the tv arrived almost 2 months later, so the warranty is only good for 10 months instead of the full year advertised. I tried to make an adjustment, but was refused. Something you should check out before you buy online.

I purchased a high end $3,000 Samsung 85" Class - Q8DT Series - 4K UHD QLED LCD TV from Costco. Within 5 months the a vertical line running down the middle of the screen and a horizontal line running across the top of the screen appeared. I contacted Samsung and filed a warranty claim. They sent a technician to my house. The technician was from a 3rd party company, not from Samsung. He looked at my TV and told me he would order new parts and contact me when they came in to schedule a repair time.

In December of 2020, I contacted Samsung customer service directly because I wanted to purchase a television that was compatible with the MLB Channel. The Samsung customer service person recommended a television and assured me that it was compatible with the MLB Channel. (I have a copy of the e-mail stating this.) The baseball season did not start until April so I could not test it out ahead of time. Now it's over the return period. I contacted Samsung and was told there's nothing they can do. Which tells me that they do not stand behind their product and do not value me as a customer. So don't trust Samsung to do the right thing! I will no longer be a Samsung customer.

Great picture and sound but when playing a lot of shows or movies that are very dark, as most are these days, it reflects any thing in the room that has a light colour no matter how dim the room is. Lots of shows are unwatchable until it is dark outside and every light in the house is turned off. I would only recommend this TV if you had a media room that could be blacked out.

I don’t recommend buying Samsung products anymore and regret purchasing my UN55RU800F tv. I Bought my tv last year and barely used my tv. On April 1 my tv will not turn on and had a zapping/squeaking sound. After doing everything I could possibly do to turn it back on it would not go on. I then got in contact with Samsung via text msg as the customer service was closed and they informed me that a component from the inside of the tv was defective and I was out of warranty and told me I need to buy a new tv in which I told the rep that my tv is not physically damaged. All I did was turn off my tv when I went to work and when I got back home turn it on and it would not go on. He then said that he would send someone out for a one time repair and they would cover it since my tv was not physically damaged.

Bought Samsung 40" Smart TV at Best Buy. Easy set up. After watching a movie for just under two hours, sound goes to garble and is unintelligible. Only way to fix is to turn off TV and start over. Never stops happening. Same with the "Ambient Light" feature. Goes from dark to light with no ambient light changes. Called Customer Service to have TV fixed or replaced as still well within one year warranty. After two weeks of me changing out HDMI cable, resetting to factory settings and changing out cable companies [that was already planned] (they asked if we were sure it wasn't a cable company problem), the TV still has same problem. We have two other Samsung TV's that work just fine. Their next step is to take TV into their nearest repair center. It is a 2 1/2 hour round trip drive to get it there.

Excellent buy. Samsung LED TV Model # UN46EH6000FXZA, EH6000 Series is the King of Kings in TVs, THE BEST. It has 5000000:1 Dynamic Contrast Ratio, and 120Hz. It does not have local (CE) Global dimming as other Samsung's TVs that have gone viral and downhill. Smart TVs made by Samsung would be great without this watered down local dimming and Energy Gauge. I turned in a newer Samsung Smart for this model series EH6000 comes in many sizes 46, 50, 55, etc...

I did mess with the Samsung secret service menu and made my tv useless....meaning it was not longer a smart tv.... Channels though continued to play normally. I did sent my tv on official Samsung service in Athens explaining my problem to them and what I have done. I specifically requested to reset the firmware since that was the problem. They asked me to pay 29 euros just for technical control. I did send the tv paying 10 euros but they didn't bother to fix it. Instead they said that a T-con motherboard needed to be replaced for a 185 euros. The mother board was ok.... I just messed with the secret menu options!!! I asked them to send it back to me but no!!! I had to send someone to pick it up. Nice behavior since I live In Sparti 250 km from Athens. I paid another 10 euros to send someone and fetch it for me.

February 2020 I contacted Samsung about a problem with my TV. First they said it was out of warranty. I told Samsung that I can’t believe that a $3500 TV would only last a little over 2 years. Samsung agreed to replace the panel at no charge. The first panel was received in March of 2020, unfortunately it was received damaged out of the box. Finally in April 2020 I received the second replacement.

2 years ago I replaced every kitchen appliance with a Samsung device. I have been happy with them. Yesterday I purchased a 55" QLED 4k Smart TV from them to use as a computer monitor. Then I found out that the remote they give you doesn't have a source/input button. You have to scroll through a dozen preinstalled "apps" from vendor partners to get back to your PC you have it plugged into, if you switched away to watch Netflix for a while or something. Fair enough.

Samsung stuff lasts forever. Not just a pretty new appliance with all the bells and whistles and only lasts a couple of years. I have a small Samsung nineteen inch color television that's used every day for the past thirty five years and never had a problem with it.

We have spent hours trying to figure out why Samsung would arbitrarily limit the internet connection password field to 8 characters. Our service's password is 12. Since we cannot connect to the secure side of our internet service we now have to take the TV off the wall and return it. Samsung does not stand behind its products. Support is slow and redundant and they simply give up at the end, telling you to call if you are on an online chat or to go online if you are on a call. You cannot get to someone who is not a contractor and really cares. Oddly, I sat through a 20 minute Samsung CES 2021 ad on Youtube and they clearly want to connect your kitchen, your living room and even your pets to the internet, yet they cannot even connect this one TV. Seems like a hopeless endeavor to me.

I do not see a place to edit my previous review so I have to create another one as part two. Well Samsung did show up to make the needed repair on my broken new tv. They did a great job fixing it. Basically I got a new tv. So with that said I must say that Samsung is pure ** getting your appointment set up, speaking with a customer service representative, communication, etc. However once the tech shows up at your home to repair it is a very smooth. Great tv. Just pray for no problems or issues.

My 55 inch Samsung TV has white circles all over the screen, 10 or more. The tv is in the bedroom, where it gets little use. This tv is only 3 years old... WHAT CRAP. It's got 4k and all the goodies of a smart tv. I call samsung & they told me it was out of warranty. They would fix it, but I can buy a new tv for less. I have purchased 3 samsung tvs in the past. The quality was excellent. Now they make junk, there are hundreds of folks on line, with the same problem as mine. I need a new tv now... I'm done with Samsung anything!!!

I purchased my Samsung 55” 8series TV approximately 4 months ago. The TV worked well at first. Then one day a message appeared that said an update for the tv was available. I allowed the update and it was a huge mistake. The TV has Samsung Plus which Samsung uses advertise. Since the update Samsung Plus is no longer an app it is embedded software and operates as a source on the TV. This Samsung Plus kicks me out of any other source I try to use. We can’t watch a movie, play games or even plug a stick in to watch movies.

I bought this TV about 3 YEARS AGO, the controller just died. I phoned them to have it replaced, was told warranty only lasted a year. I need to pay almost 60.00 plus shipping from I guess Ontario, I live in B.C. I told them the controller last longer than the TV, I shouldn't have to pay for a poorly made piece of crap. Asked for a phone no for head office, didn't have one. I had a few other things to say about their crap hung up on me. I ALWAYS THOUGHT Samsung was a good product, in fact, I bought a tablet so. I wondering how long this is giving to last before it dies. I'm older, can't afford to pay for this. Never will I buy Samsung again, what a poor company this is. I'm APPALLED with that company, why haven't they got a office in Vancouver, we have one of the most expensive mailing systems in the world. Controllers are cheap plastic crap, ate batteries, had to replace every few months. Thank You.

Loaded with Apps you can't move or delete. When apps are added, there is a long, long process to repeat each time with their "intuitive" keyboard which makes it almost impossible to enter info--it messes with the qwerty keyboard, guessing your next letter (never works). The TV simply stopped recognizing my apps like SHO, STARZ, HULU. I had to reset tv to factory settings, re-install each app individually using the insane keyboard--it took a FULL EVENING to reinstall. After 2 months. If I have to repeat this process even once more, this tv is going straight to garbage. Not worth the aggravation. Buy another brand and use a ROKU. My other TVs have been going strong for a couple of years. DON'T BUY SAMSUNG.

The TV itself is a great quality with great features, until it isn’t anymore. Have had the tv for 2 years and now one half of the tv is going out. Over $300 to fix, honestly not worth it. I will not be getting another Samsung tv unless it comes with a much longer warranty.

Me and my colleague in our condo vacation unit in the Philippines bought a brand new TV 2 yrs ago. Knowing it's a vacation house TV not used always. LCD Broke down one after the other! Asking us to pay 17k.

Expensive TV that won’t last. Less than one year, tv is stuck in a reboot loop. Continually switches on and off. Samsung knows about this defect and will do nothing. It will start at anything after warranty expires. Just check the Samsung service page or google “Samsung TV stuck in continually rebooting” and you will see so many complaints to their service department about it and no resolution to the known defect. The only fix is don’t buy a Samsung TV.

TV screen failed after 20 days of little use. Given a number to call by Harvey Norman & did a troubleshooting with Samsung. Promised a visit by a repairman but heard nothing. We are pensioners so this is a big purchase for us.

Purchased a Large 70 Inch 4k TV 7 series from Walmart a few days ago, This TV was SO big it didn't even fit inside my SUV so I had to rent a truck to get this TV to my place. Once the TV was in my place I opened it and found that there was no power cable inside the TV box so I called Samsung customer care and they told me to return the TV to Walmart and get another one. I didn't really want to rent a truck again for a power cable which was a couple dollars, So I picked up a TV cable on Amazon for 10$. Once I plugged in the TV the LCD panel was damaged. There was blue and green lines just showing up. Nothing else. I called Samsung again in regards to this issue.

I have had quite a few Samsung products, all high-end. Problems began when my WASHER EXPLODED about a decade ago. The same story about their horrendous repair record with this also applies to my 78" 9p-series TV and now my Q90R Harmon-Kardon Atmos soundbar. Summary - their products OFTEN fail just past their warranties. I have spent countless hours on the phone with their reps trying to resolve problems. They run you through a litany of required procedures (please not, I'm an Engineer and know my tech VERY well), sometimes for hours, with little resolution where a real product problem exists - THEN they "refer" it to a "repair center" that never contacts you or doesn't show up for their appointments, whether warrantee or not.

Bought a 65 inch Samsung QLED. Used their credit program. The tv would not fit in my car so I had my brother come to the store in his Tahoe to pick it up after I left. They opened it in front of him and turned it on. He said they were rough packaging it back in the box. Then once back in the box, the associates brought it out to the Tahoe and were rough trying to put it in the back of the Tahoe. Eventually they got it loaded, hanging out the back glass of the vehicle. When he got it to my house. We unboxed it by leaving all the styrofoam on it by sliding it out of the box. Removed the bottom so we could install the legs on the tv. From there placed the tv on the entertainment stand. Plugged it in and when I powered on we noticed lines going across the screen. After further inspection when removing the top piece of styrofoam, noticed there was a crack in the top left corner of the screen, underneath the styrofoam.

I purchased a 49” Smart TV Samsung approximately 3 years ago. Problems existed within first 5 months where TV would stop and go through a rebooting process. Also, the TV would just shut down or depart Spectrum app and go into a Samsung App. Both events would occur 5-8 times daily. On multiple attempts in 2 1/2 years left messages via Smart access to have a service call. Never once did I receive a return call. That is until today when I called Samsung Direct. Very nice lady said the problem will be taken care of and I would be contacted. Yes, I received a text stating $200 service call plus parts. Extremely upset I went to Best Buy to purchase and install a Roku streaming player. Pretty pathetic that the Not So Smart TV now works with the ROKU. Buy American!

Received a 55" Samsung Smart TV as a promo gift in Jan/20. 9 mths and the rubber seal at the bottom is coming out (wish I could post a pic). After over an hour on phone, Samsung told me it's physical damage and not covered under warranty. TV was never touched once set up plus the screen does weird things which I thought was a digital box issue but now read I'm not the only one who's had a picture issue. His focus was on the seal and not the overall defective TV. Horrible to not stand behind Samsung name and just replace it instead of pushing to have a tech "look" at possible repairs I refuse to pay. The TV is literally falling apart and less than a year old! Not pleased at all seeing as all I've had are Samsung mobile phones for 14 yrs and love them! Rethinking the name altogether with this poor customer service. What a terrible TV!

We bought Samsung 55 inches tv 3 weeks back in Reliance Digital Begumpet... RU8000. First of all remote was not working then they replaced it after a week. We used on and button which is attached to display... But the button was detached suddenly by itself. Customer service person came and told it was our mistake. It is chargeable and all... Then why the hell they told it's a warranty thing... And unnecessarily billing us and looting money if asked to replace the button. Stupid service. I suggest not to buy and believe Samsung services.

After waiting 3 days for a phone call... THE SO-CALLED CUST SERVICE AND TECH SUPPORT finally called. Asked me to unplug my tv and plug it back... and said they couldn't help. I had 7 Samsung TVs and multiple Samsung devices. Somehow this clicking noise started and won't stop. Lesson learned, I won't purchase any Samsung device. I can't believe how these people wasted my time!!!

Just purchased a 65 inch Samsung 5 days ago and today I get home and the picture is messed up. People's faces and certain things looks like something is coming through the screen. Not sure it’s just certain things or just not as noticeable on some things. Now, I have to take this huge tv back to the store and purchase another one. Not a Samsung....if I could submit a picture, I would....

Our 65" Smart TV was expensive and only last one year. The Netflix keeps stopping and going out, you have to reboot every 20 minutes to watch any show on Netflix. We talked with both Cox cable and Netflix and both ran test and said it's the TV. We saw on the internet that many people are seeing the same issue with their Samsung TV. We called Samsung and of course they don't answer the phones they put you in contact with the online chat which are useless. I have bought many Samsung TV over the years and we are sooooo disappointed in their customer service and technical support. Problem has never been resolved so we are going to buy some other brand TV from now on.

I would not recommend anyone purchase a TV from Samsung. I bought a new Samsung 43” Series 8 TV from Amazon. This was not an inexpensive TV, actually the highest cost for the size purchased. Out of the box it configured easily and picture was terrific however, it worked for only 5 days and it went dead. Instead of replacing a 5-day old TV, they opted to repair it. Had to make an appointment and the technician came out but could not repair it on-site and had to take the unit with them. In good faith, I bought a quality TV for a higher price than the competition only to have it die and need repair. It’s now been a week without the TV and no clue when I’ll get it back. Electronic items fail and I fully understand that but to not replace a 5-day old TV and choose to repair it is inexcusable. Never again will I purchase a Samsung product and I will advise everyone I know.

I bought a TV 65' UHD series 8 on black Friday, 8 months later it just stopped working. Samsung said they cannot fix it, or exchange it, so they just want to give a credit in their store. Customer service is the worst thing, they just want me to spend more money in their company (it's not possible to buy the same TV for the same money now). I am going to file a legal complaint!

I almost bought two. Glad I just got one 50” Samsung tv. It get stuck in between the menu unlike other TVs. Once you complete setup adjustments, it remains in that menu unlike other TVs. Almost like it’s a stupid tv. Every time my tv goes to sleep then I touch the remote and my tv will light up for three to five seconds then turn completely off. My friend's LG tv is lesssssss temperamental. My tv seems to reflect complicated backwards culture of its makers!!

We had the Samsung TV (Model: UN55NU6900) less than 2 months when the speakers started getting distortion. Best Buy said to contact the manufacture, Samsung, for repair. We contacted them on June 18, 2020 which was less than 2 months after buying it. It is a 55" TV, so they said someone would be out here to repair it on Wednesday the 24th. The next day I got an email that said it was rescheduled to Friday, the 26th between 12 noon and 8pm.

I would like to share experience of Samsung qled TV worth Rs. 2 Lacs 78 from Croma, Mahavir Nagar Kandivali West. We paid EMI of Rs. 6667 per month for 29 months. Within two months of completing the EMI, the TV screen started malfunctioning and we were told a screen replacement worth Rs. 62000. During this tenure we have handled the TV with extreme care. Our duration of viewing has also been very limited despite this the malfunctioning started. Why should anyone buy such a product. Please do not get brainwashed by the sales people from Electronic stores. We, for sure would never again buy any Samsung product.

I had recently purchased a Samsung television from Target and for about three months it worked fine. Then, for no apparent reason, the video stopped working. I could hear the audio, so I knew the TV still worked. I then proceeded to call Samsung customer service. After speaking to them they let me know they would someone out to fix it the next day. Not even a minute later, they correct themselves. They tell me that I did not buy a big enough television for them to send someone out and instead I will have to mail it off. I speak with a manager and they tell me that is all they can do. I wait for the label to be emailed. This took about five days. Once I print that out, I head to the UPS store. As I am trying to mail it off, I find out that they are not paying for shipping materials. They force me paid another $20 for shipping supplies.

Hi All,

Don’t buy! The first day I got it the screen inked for no reason, it was handled carefully. I made sure of that, but the second I turned It on it just went half black. I think because of the weak screen display.

My 60 in Samsung TV died. It was purchased in Feb 2017 and manufactured Nov 2016. Bought a power board on eBay for $36 & was able to fix myself vs buying new TV for hundreds of dollars. TVs should last longer.

I purchased a $2000, 75" Samsung series 8 smart TV from Costco. Exactly 2 years to the day, the picture went black. Had sound but no picture. Costco has only a 100 day return policy. I spent about an hour on the phone with a Samsung "technician". He tried to find a service repair facility in my area and failed. I live in a very rural area. He said someone would call me within 48 hours to help me find repair help.

Had the TV for 3 1/2 years but this quality issue was probably there earlier on. I spent $2200 at Best Buy for this faulty TV that developed excessive bleeding and white spots on the sides. Apparently, it is a known defect, my model UN65JS8500. Google it and "overheating" and you'll see what I mean. I contacted Samsung and they remote logged into my tv and saw the issue in the menu diagnostic. Offered to find a nearby service/repair center to look at it. Once I said that I wasn't going to pay to get it repaired and it was Samsung's financial responsibility due to bad quality - I never got a call back.

I don't know what happened to Samsung. I've been buying their products for years. I decided to get me a new TV and I've had nothing but problems, returned 2 TV's and I'm about to return a 3rd. This TV the sound Cuts in and out. Haven't been able to get any help with this. What happened to Samsung.

You should know, BEFORE you purchase one of these products, that in order for them to be serviced under their warranties, that Samsung requires them to be on the ground, or they will not even come out to service them. I think this is something that should be in bold print on the displays that are use to sell these products. Meaning most older people, slightly built people shouldn't, and probably, wouldn't purchase one of these products. I am stuck with an 82" OLED TV, that is a piece of junk, and a front loading washer and dryer that probably weigh more than a 150 lbs each, that can't be properly serviced.

I had two tvs with an issue with the screen. One of them, they blamed on Fedex and the other one I kept they claimed that I didn't send in the proof on time. Then when I called again, they told me even knowing the dates that it was purchased to send all the info in again, just to tell me that it's out of warranty. Why even have me go through all of my orders to find this TV receipt/bill of sale if they were going to honor it? Waste of time and I don't even use Samsung products anymore because of this. Now, all of my phones are Apple and any other device will be from another company.

I purchased a Samsung 43” for $375 with one year warranty, after eight month it start to turn off itself then after one month later turn off for good. I called customer service to get the warranty service. First she kept asking me tons of questions then she put me on hold about half hour. Then she responded and she said the guy who make decisions is not responding. "Do you want me to call you back or you wanna wait?" I insisted that I want to wait for his decision. Then after 3 minutes she said “well the best we can do for you is you pay for labor”. I told her that the TV Still under warranty, she said, "This is the best we can do."

I bought a 60 in led Samsung which is less than 6 years old for around $950 at Sams. Tried turning it on one day and nothing but sound, black screen. This was my third Samsung tv. I will not spend that kind of money on a product that gives me any problems in this amount of time. SAMSUNG YOU ARE LOSING CUSTOMERS! I have a 42 in lcd samsung that is pushing 15 years old and it still works great and has a great picture. Samsung you lost your edge when you started making lcd tvs, and customers. Bye bye. Ordered a SONY replacement tv.

I purchased a $2300 LED TV a couple of years ago. Just after the warranty expired the TV started light bleeding around the edges. It just got worse and worse and I contact Samsung. They offered to give me less than 1/3 of what I paid to put toward a new piece of crap — I refused. Samsung knows there's a problem with these TV's and they won't support it. You can't even get the parts to repair it even if you wanted to. Companies like this should be driven out of business for stealing from customers like this. I will NEVER buy anything from these scumbags again. That is a promise. Samsung, this is for you:????

I have bought this TV recently. It has good pic quality and ease of use. But remember it does not support PDF, Flash, Google Chrome and cookies and more from website. So if you use internet it will affect you. Look for other brands.

Please check this before buying Samsung smart tv as I repent to buy this. It does not support flash, pdf files and Google chrome and more. If you have to use internet on the TV it will seriously affect you.. Look other brands e.g Sony.

I have 9 Samsung wide screen televisions in three locations. I've been a loyal customer for many years and always recommended Samsung to potential customers because of an excellent picture and what I thought was a reliable company that stood behind its product. NO MORE! I recently remounted a fairly new Q80 and saw nothing but horizontal lines when I turned it back on. The Samsung proprietary QLED panels have TEN layers of extremely fragile glass, one of which apparently was bruised during normal handling. Samsung calls it "physical damage" even though there is no evident damage which can be seen or felt on the surface of the screen. A replacement panel cost about as much as a new television and Samsung advised it "will not provide any accommodation".

Where to start. Paid $329 for a 50 inch TV. Thinking I would get 2-3 years out of the TV... 15 days after having the TV this 3-4 inch vertical line starting randomly appearing. Then the the whole screen would invert the colors of everything making it impossible to watch. Tried to return the TV to find out I had 15 day return window for smart TV. So I ended up calling Samsung support. After multiple calls I was able to email a Samsung rep a photo of the problem. I then have to do all of these picture tests and reset the whole thing. Still has issues. They arrange for a tech company to repair the TV. Long story short the panel is replaced... still broken. Then the main board is replaced. More issues arise!!!!

Bought a Samsung 75 inch TV from Samsung.com. Went out December 24. Today is January 30 still waiting on my replacement TV. Probably have called Samsung 10 to 12 times. Probably have spent 3 to 4 hours on the telephone with them. Their services is the worst I’ve ever seen and I’m 72 years old. Still up today I have no tracking numbers for the new TV so I’m still probably a week to 10 days away from having a TV. Absolutely terrible. Please do not buy from Samsung. Been laying on table since January 2. See picture.

I have had good luck in the past with Samsung products at home and I am the IT person for a law office. When we were outfitting a conference rooms I recommended that we buy Samsung televisions to use as our presentation display panels. BIG MISTAKE. We bought three 65" televisions and mounted them in our conference rooms. One of them lost some LED backlights (which seems to be a common issue on these units after reading this forum) six months after purchase and we have been told they will not honor the warranty because we are a "business". Mind you, these televisions get WAY less use than any home television ever would. This particular panel probably had a total of six hours usage!! I will NEVER recommend Samsung products again and I will be posting my feedback on as many review forums and social media outlets as I can find!!!!

Within 3.75 years, our 65" Samsung SUHD UN65J8500FXZA picture began fading on each vertical side. 1) Samsung discontinued providing replacement parts; and 2) Beyond their standard warranty would not provide any consideration or discounted trade-in or replacement. A $2,300 HDTV should provide better quality than what's been provided by Samsung. I switched from Sony and currently have five (5) Samsung TVs in my home. Based on Samsung's poor quality and even worse support, I will never purchase another Samsung. Besides, they rank below the top four in most review rankings anyway.

I bought a Samsung N40MU7000FXZA in Feb 2018. Dark bands started showing up in Jan 2020. The one year warranty isn't enough to cover a bad product and TVs today are disposable because repairing is nearly impossible... Nobody does it anymore. I wouldn't care so much if I hadn't bought the higher end Samsung TV. I will never buy another Samsung product again. Did I mention I also have a Samsung refrigerator that has been repaired 4 times and still can't maintain a steady temp in the refer section. Samsung strikes again!

We purchased a new Samsung 65" TV Model # UN65MU650DFXZA from Costco on 11-11-2017 and have nothing but issues with it since. I've called Samsung customer service and used the chat service to try and rectify the numerous issues we were having since then. I've made this attempt about 10 times since purchased, because they refuse to fix anything and just place blame on anything but the television. I have 5 open case #'s with them about these issues that have never been resolved.

Purchased Samsung Tv from Costco July 2019. No falls, no impacts, just moved it to a new table. After this a white patch appeared on corner and spider web lines began to appear. Called Costco and they said it was still under warranty with Samsung. Called Samsung and they made a ticket and said someone would call me and come look at it. 3 days later a service company called at 8:00 AM and said they would be out a 4:00. I asked if they could come earlier and then got a text at 10:00 AM that they were on the way. 2 hours later they said it was a mistake. Finally showed up at 7:00 PM. Technician said he did not see any external damage, took a photo of screen and sent to Samsung. They said they would not pay for a new screen and he left.

Less than 2 years old and went blank. I always thought Samsung made good TVs and components and I’ve owned several. I called them for service and asked them to do the right thing and fix my TV. They are not responding and that is why I will buy another brand and so should you.

Advising anyone in the market for a new tv to avoid Samsung products at all cost. Their product is substandard, and the customer service is less than that. Purchased new Samsung 55" tv in January 2016. TV begins having picture issues in August 2019. Picture would go completely dark for five minutes or so, then come back on. This happened only late at night, so I thought it was probably an issue with the satellite signal. In December, a shadow appeared on the screen, 10 inches wide, from top to bottom. It moved around for a few days, then split into two shadows. Checked on the internet and found people with similar issues on their tv, and several said #Samsung took care the issue, as long as television was less than 5 years old.

I have been purchasing Samsung products for yrs. I've loved their products and service until Mon, Dec 2, 2019. With no notice Samsung discontinued service on Smart Televisions without any notice from Samsung. After being on the phone for 3 hours and 15 minutes with 2 different depts to be told I had to purchase additional equipment to continue service. I was then told I would be receiving a $35 compensation check (within 14-21 business days) not just for inconvenience of having to purchase additional equipment but lack of and poor planning from Samsung.

I was sent the wrong remote to my new tv, could not watch dvd, Netflix, dealing with this zoo is harder than contacting Donald Trump. Had to send in receipts over 40 times spent over 37 hours on phone, they lied and lied. My PayPal receipt they did not like the font size. I ask if they would like fingerprints or ** from the president of paypal or blood work from me. Do not purchase anything from these zoo animals. They are horrible, will hang up on you and they have no record of all you have sent to them. The worse company I have dealt with in my lifetime just over a remote. Well I had to put back up my old tv. Still dealing with the lying monkeys. Run as fast as you can. Do not buy a tooth pick from these idiots!!!! RUN!!!!

My almost new 60 inch Samsung TV stopped working only after 1.5 years because its backlight stopped working. Obviously Samsung has a poor manufacturing quality standards and they are unreliable. I would never buy another Samsung TV.

I bought a Samsung 50" TV ($500) and the store's extended warranty. Within 3 months we woke up one morning and saw what looked like a spider crack in the display, We have no children at home and we did not touch the tv which is on a wall mount. The Samsung rep cut me off when I described the spider look and said it was an impact to the screen that we had caused; that the spider look was an indication of a cracked screen or damaged board. I explain over and over that we had done nothing. He said your warranty is now terminated. Looking on a forum. I saw that there were other people saying the same thing about this TV. The store warranty was not any good because the manufacturer's warranty was now invalided.

Bought a un55mu7000fzxa, worked for 24months, 25th month, main Board has failed. Called Samsung, could NOT get a proper reply. Tried to get the part, NO STOCK. DON'T ever buy Samsung appliances. Have lost faith in Samsung, never will buy their products.

I purchased the a Samsung 55" Class (54.6" Diag) 4K SUHD LED LCD TV from Costco on 04/16/2017 for $1,067.84. 12/21/2019 the picture was gone, replaced by a multicolor vertical lines throughout the entire screen. Manufacturer Warranty Expired on Thursday, May 31, 2018. Repair starts at $300 labor + parts, same as new of the same model.

I believe Samsung is very Innovated with products, but that doesn’t mean better quality. I purchased a 55 curved tv November of 2015 (Quite expensive), just had to toss it. Purchased a entire kitchen suite of appliances 18 months ago. French door stainless refrigerator, double oven convection, dishwasher and microwave. To my ignorance we didn’t purchase a extended warranty. The appliances that were replaced we had for 12 years with no issues. My wife wanted to upgrade the kitchen with stainless appliances, against myself wish. The only item we haven’t had a issue has been microwave.

Purchased the TV new in July 2018. Great picture and it worked perfectly for 18 months then suddenly developed a thin green vertical line on the screen. Performed the picture test found in the menu section, and got the instruction at the end to call Samsung service line. Did that, sent them a picture as they requested and then got told since there is only a 1-year warranty I should take it in to a local service shop and I would have to pay for the repair. The shop they recommended said that it is the screen and not a board, so the repair is almost the cost of a new TV.

It only lasted 17 months. We purchased this TV for $1,200 plus tax. One day while watching TV, a hair line appeared vertically in the middle of the screen. That line became several lines within minutes. We didn’t purchase extra warranty aside from the one year factory. Samsung’s repair shop quoted us $989 to repair it. I was hopping to get some sort of trade in deal. No such thing with Samsung.

I ordered one of Samsung's new Frame TV's on Nov 30th. The TV was scheduled to be delivered on Dec 4th however it never arrived and I received an email from Samsung to contact the courier due to a delivery delay. When contacting the courier and being #56 in The queue (you can imagine how long I was on hold) I was told that Samsung never released the TV to the courier. I contacted Samsung customer support who asked me to contact the courier back. I told them I had and the courier stated they did not have the TV.

I bought a Samsung 65” curved TV in 2015 with one year extended warranty. 10 days later TV quit. Motherboard/ power unto both went out. Company agreed to replace parts, total $1900. I’ve spent 14 hours in 6 months on the phone. They said if I got the TV repaired, they would reimburse parts cost. Can never talk to the same representative twice. Issues elevated to case Mgmt. I have 5 emails stating their agreement to pay, and 3 times telling me check was in process, would receive in 7 to 14 days. Last call accounting declined payment that day as representative didn’t read agreement notes. Now have to start all over, 6 times now!!!! So sick of the corporate BS. Was told they would continue to do this until I gave up! I will continue to post reviews everywhere!

Television turned on, and has no picture. Telephoned Samsung, and was guided through troubleshooting, all to no avail. Was suggested that I call for television repair service. Paid for a repair service to come out, whereas diagnosed problem as the "One Connect" box. Repair service informed me (and I verified with Samsung) that Samsung discontinued the box, and no idea of where to find a replacement.

I bought a premium LED 3D TV pricing about Rs1.5 Lakhs. The TV started developing problems in display immediately after the 1 year warranty period. Checking from company they told for screen and PCB replacement costing Rs60,000/-. You don't buy premium products to lose them after 18 months of purchase. Clearly their models are not robust enough. Response from CEO office also was cold. Bad experience.

I bought a Samsung TV 65 inches on Black Friday last year. July just 8 months after having the TV I had vertical black lines. No picture just sound. They sent a technician out and fixed it. It was then I learned that TVs are sold on a Black Friday are not fully Samsung parts so they break easy. It’s now 11 months since the purchase and 3 months since they replaced my screen. I have the same problem. The solution is the same. "Let us fix it again." So I have a technician coming next week. I will never buy another TV on Black Friday and never a Samsung ever.

I bought a 55" Samsung plasma TV about 5 years ago, model PN51F5500. About a year earlier, I bought a 40" LG LCD TV to replace a 40" Samsung LCD TV I had bought for my bedroom because the Samsung had bad capacitors that I was getting tired of replacing. 7 years later, my LG still works like I bought it yesterday. The new 55" Samsung Plasma TV I bought a year after purchasing the LG quit working - 2 years ago - after developing big green bars on the sides of the screen. Samsung spends a lot of money on marketing. They have to, because their products wouldn't sell on quality. Don't believe the BS. Samsung is not quality - it's Korean junk.

The worst experience ever. Customer service set up a repair date then called me and told me that they can’t find anyone to fix it and my Warranty is void because I got tv as a gift and didn’t purchase it myself. **. I will be calling the Attorney General Monday morning on this piece of ** company. DO NOT BUY SAMSUNG. Save yourself the hassle. They will find a way to void the Warranty by any means possible. I asked to speak with a supervisor and no one has gotten back to me as of yet. ** SAMSUNG!!!

5 years old, hardly used tv as it is in a seasonal home. The capacitor failed, tv goes off sporadically - have to shake it to go back on. Samsung doesn’t acknowledge that this is a problem, but it is. What a piece of junk, and will replace with anything but a Samsung. They communicate via text messages and after an hour of back and forth, they finally answered my question. Guess they don’t want to be upfront with a regular call. Awful, experience. Too bad they don’t stand behind their product or are upfront with the problems they are aware of.

I have bought a Samsung tv less than 12 months ago. Every time I exit the TV listings a large banner appears on the screen at the bottom. I have turned it off but now it has returned and will not turn off. I contacted support and they wanted £5 to tell me how to switch this feature off. I am disgusted with samsung and I will never buy another samsung product as long as I live. One star is one too many for this product.

I purchased a flat screen about 7 years ago. It ran fine for the first 6 years then the tv started cycling on and off with a fuzzy screen for a while about 10 minutes then it would turn on then it started taking an half hour to turn on while cycling on and off then eventually just would not turn on and just keep cycling on and off. I called many people at Samsung many places and they are all taught to say the same thing. It was recalled but the recall is over. That to me does not even make good sense. They purchased a bunch of bad capulators for theses tvs and put them in for about 2 years then these tvs all started breaking some within a couple years and a lot of them are breaking down now.

My TV control board on my Samsung TV went bad. How I figured this out was all the HDMI and cable connections quit working. I'm very disappointed in Samsung products especially when they fail less than one year. What happened to quality, what happened to integrity, what happened to Samsung standing behind its product. When I called in, do you know what their answer was... The young lady who answered my warranty call read a disclaimer to me. The disclaimer - if they find that I have damaged the TV in anyway that I would be responsibly for the part, labor and service fee. They were looking for a way to charge me for their cheap product. I go online and find everyone is having this same issue with the TV. EVERYONE!!!! The girl on the other end suggested I go and buy a new TV.

Won a Samsung tv that is defective. Despite coming from Mexico and then to at least two warehouses, then to retailer, it does not work. They blamed the customer saying it is damaged so no warranty because customer must have damaged if. Avoid Samsung at all costs. If it works, good for you. If it dies not, well it is your fault.

I have very bad experience with Samsung 55 Class 546 Diag LED 2160p Smart 4K Ultra HD TV. Immediately after completing one year, it's giving problems. TV stop/starting automatically. When I called customer care, they are saying I need to pay service cost for the repair. I am completely disappointed by this.

Updated on 10/06/2019: After only 97 days, my Samsung TV malfunctioned. Walmart would not make it right. I contacted Samsung for a warranty replacement. Samsung sent their contractor to my house. The contractor installed obsolete parts from another model TV. My new TV is model 7200. The parts were pulled from a 7100 model. Now the features I purchased are not available. Despite the deception, Samsung instructed me to deal with their contractor and will not refund my purchase price, $419.09.

I have 4 TVs. Two of them are Toshiba Roku TVs. Two of them are Samsung smart TVs. Roku TVs work great. Minimum lagging. Samsung TVs suck. Their app hub is a joke- I always have connection and update issues. I can never watch Amazon or Netflix on Samsung TV. Please ditch your Samsung TV. Thank you.

Any Samsung tv I had has viewers features > with remote control programmable to see different channels at different time while watching one channel, say ch 9 wgn at 5pm - while watching, I log on to ch 7 programmed to log on automatically on 7 pm for ("Wheel of Fortune".) Other brand tv do not have such features as the Samsung tv!

We purchased a 43" Samsung Smart TV from Best Buy exactly one year and eight days ago. The model number is UN43J5202AFXZA. This morning the picture went black. A faint image can be seen if a flashlight is shown at the screen. We purchased the latest technology HDTV with LED lighting and expected it would last us a few years. Since the manufacturer's warranty is for one year, we will have to pay for what I expect will be a service call (or two) and an expensive part. I bought a Samsung because I thought the quality would be superior but I have been sadly disappointed!

Don’t buy a Samsung TV. Because I bought 65” Smart TV a couple years ago and it won’t even turn on. Reached out to Samsung and found no help from them and multiple complaints online about this TV. It’s a shame the picture quality is very good.

Samsung provide a plethora of features that (especially the 7000 series) that are hard to beat. A lot of the features available on TVs today seem to be copied by Samsung. I just believe Samsung has been a great pioneer in providing state of the art innovation and for the money are tough to beat.

Hands down for clarity, picture quality pixels and motion excellent. Color is great. Functions are easy, like the voice control for channel search or specific shows, plenty of apps. Super thin. Hard to beat Samsung.

This company makes a beautiful product, but unfortunately they are inconsistent in quality. I have owned a couple of Samsungs largely because I find it hard to resist their vivid picture quality. The very first Samsung that I purchased about 5 years ago died in less than two years. It couldn't be repaired because the picture tube needed replacing, which would've cost as much as a brand, new TV. It was otherwise in pristine condition. I recently purchased a second one only because I was given $200 toward the purchase any Samsung product, by a Verizon promotion. By using this promotion during a Black Friday event, I was able to make a deal for a 50" flat screen that I couldn't refuse. I have thus owned this second model for less than a year. It remains to be seen whether it will outlive the first one.

When looking for quality look no further - Samsung is and has been the top rated television for over five years. There is a key to reading the model numbers which describes in detail the features and the year made. As far as picture quality and performance Samsung is far ahead of the pack. I have two and as soon as my JVC in the guest bedroom expires (it’s currently on death row now) I will look up the Samsung current code and go buy my third.

Love Samsung. Have a curved 65 inch 4K TV and a Note 4 cellphone and a 3D Blu Ray player I have had for years. Samsung great product, great features, last a long time. Would recommend to anybody.

Avid repeat Samsung TV buyer... I've currently have 3 smart TVs from 42"-curved 65". No problems whatsoever. Great quality view... Color/Pixel extraordinary. Very disappointed that the Samsung brand was not listed in selection. Samsung will never be the other. :(

Buy it at Costco if you want to try it. It is the most expensive, but no support at all. Couldn’t even use it once as the remote control was defective and could not be opened to check the battery, like glued shut. You must use it to even set it up. After screwing around with support for 5 hours without help, I called Costco’s support. Took it right back to Costco and got my money back. Even Costco could not make contact with support, neither on the phone or even from the store. Samsung refused to send a new remote.

Great television, worth the money spent. We all including kids absolutely love the apps and advanced technology that came with the TV. The crystal clear display and the sound makes it more lovable. Have two of those TVs at home.

We have a 65" smart tv. Love it, but don't like the tv guide. They offer also the small speakers they have, which is in all flat screens. We found a nice solution to help that, but that's another survey.

Great picture with HDR and 4K. Simple remote with many apps already loaded. 65" is plenty large for my living room. Clarity is unbelievable!!! Price was pretty good. As it's now 2 years old, the newer same size models are even cheaper, and some have OLED which is supposed to be even sharper.

I bought a 60 inch Samsung LCD 10 years ago and it is still going strong with 1080p display at 120Hz. I think Samsung as an overall tv brand is reliable and top screen maker because even Apple goes to Samsung for their iPhone displays as well.

I own 3 TV's. All are Samsung and basically the same size. 40 inch. I bought my mother another brand and it did not work well at all. Went and got her a Samsung. She also had 3 Samsung TVs. Two 19 inch and a 32 inch. These have all been great TV's. Great picture, good sound from the TV and easy to set up and use. I did have trouble with one when I first brought it home from the store. Unfortunately I bought it from a military exchange store and they didn't offer an exchange, contacted Samsung and Samsung sent out a technician and he discovered the problem, fixed it and have had no problems since then. Only brand I will own.

Love Samsung products whether it be cellphones, TVs, tablets, or whatever. They work well and last a long time. I think they are typically priced reasonably and I always look for the brand when looking a buying new electronics.

We have had a Samsung 42 inch tv for well over a decade. It has functioned great. We replace the bulb ourselves, which saves money and the picture is still as good as the day we bought it. Our LG however, which is newer, has not performed so well. You can't beat Samsung for led tvs!

Having Samsung was one of the best purchases we could have done. Everything look very sharp, the quality of pictures were so radiant and full of color. The Samsung paired with our Samsung phones letting us watch whatever was on our phone on the Samsung. We were able to clearly watch movies with seeing fine details of the objects in movies or shows. Overall I give Samsung a 10 for look of the television, 10 for sharpness and clarity of picture, 10 for easy to setup, 10 for all the different functions to control the way pictures looks and above all the brand is an excellent choice.

Screens are excellent quality. Great color resolution and crisp edges with no ghosting or pixelation. On-board wifi makes apps easier to run. The remote control is very user-friendly and its small size fits in the hand very well.

Samsung was recommended about 4 years ago to us. It seemed in the beginning we made a good choice but a year ago the 32 in. lost its picture and my dad that repairs TV’s said it would cost to have it fixed than buy a new one. Now the other one 55 inch has developed a bright round spot in the picture. I am so disappointed. Don’t like to spend good money and not last at least 4 years.

The menu is not exactly user-friendly. It’s somewhat confusing and complex to navigate. In addition, if the television is frozen for any length of time, there is a risk a series/movie title is frozen in the background of the screen. The TV stand is more fragile than expected. It did not take much for the base of the stand to break, which forced my husband to super glue the pieces together. Overall, it’s a decent TV, but has its issues all the same.

Our Samsung is wonderful. The picture is sharp and clear with true-to-life color. Even though ours has a smaller screen due to space limitations, it is a joy to watch. Too bad the shows on tv aren’t nearly as good! I would definitely recommend Samsung.

Just bought a 32" on clearance (think it's a old model) to use as a monitor for work. It's not my 1st smart TV but am very impressed with the fact that it synced the DVD remote automatically and if I turn on the DVD remote the TV turns on automatically and changes input from TV to HDMI automatically! When I turn off the TV with the TV remote it turns off the DVD automatically! My 72" brand 6 months old LG doesn't do that! It's the little things!!

Dark scenes seem all pixelated, this is a 4k tv and the bright pictures seem to be good. Not sure why the picture breaks down when there is darkness involved. Also, some channels are sketchy and seem to not thoroughly populate quick enough, like it's trying to catch up.

I have Samsung phone, tablet all have great features and able to sync. The colors are very bright and clear. The television is 4k 50 inch. Great picture and very easy to see clearly from close up or at a distance of 25 ft.

I have a 55" 4K Smart TV from Samsung that displays superb resolution and clarity for it's size. I used to be a SONY only buyer, but this TV is far superior to my previous model. This model at the time was purchased through Woot for $640.

I purchased 2 Samsung TVs and very impressed with quality of picture, very user friendly, easy to install and set up. I'm super impressed with their quality customer support twenty four seven support.

I am really enjoying my Samsung Smart TV. I had the TV installed on my bedroom wall. The picture is clear, and I recently added a stereo sound bar for the cinema effect. I enjoy the ease of moving from the web to TV to any other app.

Bought 55 inch HD 4K TV. Within 7 months screen had blue tint down left side. It got replaced under warranty. However same fault occurred 8 months later on new screen. Contacted Samsung - told me to let them have a look by internet, told me screen was damaged, it must have been hit by something. Nobody touched the screen apart from their engineer who replaced screen. So got an independent TV engineer who fixed my Panasonic Plasma 7 years ago which still works. Anyway he told me they had been fitting faulty screens sourced from Amazon??? Don't know if it's true but I believe he knows something as I relayed this to them and never got another phone call about fixing screen.

I bought my Samsung 4K E 600 series 60 inch smart tv 3 years ago. It has worked flawlessly and the picture clarity and color after adjustment are better than the Sharp smart tv It replaced. The set up was relatively easy, but required reading and following the set instructions for the many functions beyond setting basic functions like the language, picture, audio and display. Many of the functions are not intuitive as they are layered where in addition to port setting, you need to set up the source connection on the set screen. Among the difficulties were the WiFi set up, and source setups for connecting and using my numerous auxiliary devices as I have “cut the cable” and use a Roku, a DVR, Two DVD players for PAL and NTSC dvds, a combo vhs/dvd player recorder and a 2 gb media Storage device.

This is the best tv I've ever owned. It's better than the LG OLED I used to have. The colors are brighter, the blacks are almost as good as the Oled, and the picture looks much sharper. The settings are easy to navigate, and the remote is excellent. Easiest setup and user friendly tv I've ever used.

I have 3 Samsung 4K televisions. IMO this company delivers on quality product with an affordable price. I have been buying Samsungs for years. They are easy to get started on home Wi-Fi. The only thing I don’t like about the TVs is the manufacturer's stands so I do have to buy the stands separately but I am pretty sure this probably is consistent with other similar products.

I purchase this 82 inch Samsung QLED on June 14, 2019 from a online site. After receiving and setting the unit and being very satisfied with the unit, I went to turn it on the 28th of July only to find that none of the HDMI ports would pass video. After spending 2 hours verifying that the problem was not with my setup or the equipment I have attached to the TV I contacted Samsung thru their online chat line. I spent several hours online with them and they came to the conclusion that the unit was at fault. They said that I should set up a repair request. When I did they said they have no service representative in my area (I live in Sarasota Bradenton market not out in the farm lands). I call Samsung and had to repeat the two to three hour process over the telephone this time to come to the same conclusion. This time the person found a repair representative 60 miles away in Tampa.

I bought a Samsung 55"TV, after a few months of use lines appeared on the screen. The lines appears only as TV as it gets turned on and there is no physical damage to TV at all. I contacted Samsung, Samsung scheduled a third party technician who showed after Samsung rescheduled it several times. The Technician showed looked the issue and told me that there is a technical issue and would replace it after talking to Samsung. As soon technician talked to Samsung support team over the phone, sent pictures to them, video called they behind the line concluded that it is a physical damage criticizing technician. Thus Samsung denied to honor warranty coverage to repair the TV. Noticing the situation, I also recorded our conversation and the conversation between technician and Samsung Support over the phone.

My Samsung is a 75” 4K. The picture quality is outstanding, in fact, the quality is so good that both my wife and I comment on it very frequently. We are so impressed! We also like the firmware. It has easy to understand instructions and is simple to setup. The remote is solid, easy to grip and very functional.

Customer Service can't be beat. Their warranty is like no other. They will send someone to your house to take care of the issue with the TV. You don't have to lug a 65 in back to the store or a store. They can put in a new motherboard, new screen. They will rebuild you a new TV right in front of you and it is better than the you could have thought.

Worked great for about a year. HDMI ports quit working. No help from customer support. Apparently, this is a popular problem. 65" huge TV and no ports work! Not able to repair or fix! Researched several fixes, but didn't work.

My experience with Samsung is very good. I have a Samsung Smart TV that I purchased from Best Buy 3 years ago. The instructions were easy to follow, so my TV is now set up for Netflix, Amazon, Prime TV and many other apps are available to me. The picture is nice and sharp, the color tones are perfect. I would recommend a Samsung to anyone.

Samsung TVs are smart, easy to connect to wifi & stream data. There are plenty of inputs for external data sources. Think the picture quality is superb. We have use Samsung to replace 3 TVs in our house. Highly recommend them.

Purchased a Samsung 65" TV at Sam's Club on 7/10/2018. Less than a year later 4/22/2019, the screen started getting shadows on it. Called Sam's Club and was told after 90 days I have to deal with Samsung. Called Samsung and they had a service person come out. He diagnosed a bad screen and power supply. Replaced both. Four months later, on 8/22/2019 the screen went totally black. I was told that service would call the next day to arrange repair. I never got a call. Called Samsung again and was told the repair center would call me in 5 minutes. Never received a call.