RCA Reviews

This product started out OK but as a few days went by the phone started to do its own thing and I thought maybe a virus or trojan or worm was in my phone. I scanned and cleaned the phone with antivirus platform but still was acting up. I know now that it's the phone and OS that is that problem. There is no updates for it or any support for it either. I spent good money on three of these phones and a tablet and they are all garbage. I will no longer buy any RCA product in the future. As I was saying this phone acts up, while I tried to write all of this review it shut down on me and I had to start all over again. Sincerely Pat B.

I bought a RCA Roku in January and within a couple months had pixelated lines running the. I jumped thru hoops sending in all the required pictures, resending again. Told it was an electrical problem in my house, plus numerous other things. Now they say I didn’t buy from a reputable dealer. This company does not stand behind their products. Do not buy!!!

I bought a 60" RCA 4k TV and within a couple months it went out on me. I contacted them and they wanted me to send pics of everything then they wanted me to cut the cord and smash the TV and I did. It's been over a month and all they keep telling me is that it's a process to be patient. Well my patience has ran out. They keep giving me the run around and now telling me today that it could take up to 6 weeks to make a decision on sending me another TV or my money back. How hard is it to make that decision. This is the most ridiculous thing I have ever seen. Their customer support is horrible and will and can't help you with nothing. I will never buy anything from this company again and I would defer away from y'all buying anything from this company.

After using the RCA 3.3 Portable washing machine for almost two, I notice that the machine in the spitting cycle do not drain the cloth, even when I placed it in the double rinse the cloth stay soak in water. Because the machine do not have an agitator the clothes do not came out clean and it make a lot of noise.

I just bought this television today, I got it out of the box, plugged it in and powered it up. I'm not the most technological person in the world, but I can read and can follow instructions, so I did what was needed. However the only concern I had was when I went to input my wifi password, it only allows for 16 characters, in the 6 years I've lived here with wifi I've always had the same password, it contained about 26 characters. I almost threw the tv out the window. it was irritating me that much. I had a friend come over to help me, he is my go to person when it comes to technological stuff that baffles me when my daughter isn't home.

Updated on 06/05/2020: We bought an RCA 40" smart TV, after a couple of weeks the remote stopped working. The TV doesn't have any controls on it so the TV is useless. This TV warranty is a year. We had it less than a month when this happened. I have sent at least 10 emails pictures, copy of receipt, and serial number. They do agree we are due a new remote and repeatedly apologize for our inconvenience with absolutely no satisfaction. They first said due to Coronvirus, now they are blaming the warehouse. It's been 3 months and the TV is useless without remote. STAY FROM THIS COMPANY! THEY DO NOT BACK THEIR PRODUCTS!

I bought a new 55" RCA TV for my bedroom and have turned it on maybe five times and I am guessing the speakers went out because it has no sound. I paid hundreds of dollars for this TV and again.. maybe turned it on five times. Safe to say I will never buy another RCA TV.

i BOUGHT AN RCA 55" flat screen tv with a 12 month Manufacturer's warranty. It lasted about almost 11 months and just stopped working. Been emailing the warranty company, providing photos, receipts, shipping labels and they just keep stalling now for 3 months. They refuse to make good on the warranty. Refuse to return phone calls and totally refuse to let you speak with a supervisor. I will never ever buy another RCA Product again. ** Lakeland, Florida

I purchased RCA tablet RCA 11 Delta Pro 11.6 Inch Quad-Core 2GB RAM 32GB Storage IPS 1366 x 768 Touchscreen WiFi Bluetooth with Detachable Keyboard Android 9.0 Tablet (11.6", Purple). I wanted to be able to transfer files from my computer to tablet. I contacted RCA support and was told I had to buy their special usb to micro usb in order to transfer files but it didn't work. Contacted their support line. Could not clearly understand them because of the accent. Everyone I talked with could not speak English very well and had a poor understanding of the product. They were working with just as bad on the hour spent on long distances phone bill. Kept putting on hold off and on very bad support. No knowledge no education of the product.

I must use 2 remotes to watch tv. My dish remote will not turn tv on. I got a universal remote to try. But it won't work either. The tv is not worth buying. The manual does not have a phone number to call.

Just received my tablet new and the keyboard doesn't work. Website will not accept support form. Worst tablet I have ever purchased. I have looked up other reviews and fixes, looks like this happens often with products from RCA. I have never bought any other products, but if I have a chance I think I will pass.

I bought an RCA 40 inch HD television in April 2019. In Sept 2019 there was audio but no picture. Called Curtis to put in a warranty claim. One month later still no resolution. They put you through a lot of hoops requesting pictures, video of a TV that doesn't have any video. They finally had all the pictures to their liking on Oct 1st, still no resolution. You can only contact them through email. Now they are requesting more videos and pictures destroying the TV with no mention of what will happen if you do. Refund? New TV? Plus there is no recycling of electronics in my area. Returning it would be to Canada maybe if they would ever send instructions. The process seems designed to drive you crazy so that you give up and I am at that point more than a month and 15 emails later.

RCA customer service is non-existent. Called and received a website to contact with a number. Received email I would be contacted within 2 business days. After 7 business days I still have not been contacted. Tried to call back and was on hold for 48 minutes. The product does not work and I am not having any luck getting it resolved. Do not waste your time or money on RCA products.

Bought a RCA Voyager 7" tablet thru Walmart online. Received it July 25th. It was cheaply made and very basic. Was just ok to get online and do basic stuff. The screen you had to hold at the perfect angle or it was hard to see. Batteries drained fast. It did have 2 plugs for charging though. Only had one camera lens for selfies making it really hard to try to take picture and then the screen stopped working less then 60 days later. Walmart said it was past their return time on the product but put me on the phone with manufacturer. They gave me a replacement number and had me fill some stuff out online. I get an email saying the manufacturer would get back to me with specific instructions on how to get the replacement. They never did, So I contacted Walmart again and they put me thru to the manufacturer again..

I bought this RCA 50 INCH FLAT SCREEN HD TV 2 years ago. Never had a problem. I live in Long Term Care center in Alberta, Canada. These TVs Last forever. My father owned RCA TVs for 60 years and never had a problem. I will have this TV till I die and will go it to my sons. These TVs are made in North America and they are very high quality. I don't care what other people say. I think they are the best.

This RCA has outlasted other brands of flat screen TVs and continues to work without issues. It is exactly what I was looking for, a solid and reliable TV that lasts for years. Our previous flat screens lasted a year or two before dying, I couldn't be happier with my RCA.

I bought this Television from Walmart for my Son for Christmas. It lasted about 8 months and began glitching and flickering. I can't return it to WALMART because it's after 90 days. The RCA warranty process (Curtis International Ltd. - 7045 Beckett Drive, Unit 15 Mississauga - Ontario, L5S 2A3 - Canada) is careless and frustrating. I've followed all of their procedures, sent all pics and videos of the problems. Corresponded to all their requests - (their email response process is terribly slow tantamount to one email response a day).

The picture is vivid, I love the Roku feature and the wireless internet. The screen is flat it doesn't take up much space. TV size is 32 inch. This tv is so user friendly most people can use it. Digital access to local channels is a plus. I'm overall pleased with this set and would buy and recommend it to anyone who is looking for a low cost tv set with great quality.

The USB is not working on my television. You might just as well talk to the wall as try to get any help to resolve the problem. There is no live person to talk to at service. They use the internet to respond when and if they feel like it. I have text them on numerous occasions with no response. POOR POOR POOR service. Save time and frustration. Buy anything but RCA.

RCA TV model RTU6549. We had a RCA 61 inch big TV. We bought this TV in 1998. The picture was getting dark so I talked my husband into getting a like 55 inch flat screen TV. Since we had the older RCA tv so long with very few problems we decide the RCA was the way to go. We had this TV for 2 years. Turned it on one day. Had sound. Could hear it changing channels but no picture. Was told could be lights, board or a part to function the lights and the parts and fixing the TV would cost about the same as a new TV. These flat screen TV are not made to last and never again will I buy another RCA. If you are going to buy a flat screen please buy a few years warranty because you will need it, RCA TV aren’t what they use to be!

Nice and compact so doesn’t take up a lot of space. The programming is a little complicated so is hard to remember if not using certain programs on a regular basis. Overall is good value, wasn’t very expensive.

I bought 1st RCA TV in 2017. It stopped working and they sent me other one which stopped working in Dec 2018. I have been trying to get hold of RCA they are saying it's outside of warranty windows. So basically I was sent 2 RCA TV's and nothing works. Customer service is so rude and they don't guide you the next step at all.

I own an RCA TV model LED58G45RQ which has a wakeup setting which cannot be disabled. This TV wakes up every day and I've tried all suggested remedies found online for it without success. I contacted the only service center number (Curtis Int. in the US) I could find online. They would not help as the model is out of warranty and discontinued (big surprise). Their suggestion was to contact a local TV repair shop (sure, pay someone more than the TV is worth). There is no website to download manuals or firmware updates unlike Sony, Samsung, and other modern companies. At this point, I need to either live with the TV turning itself on every day or toss it. Stay away from RCA. Terrible service and support for their product.

We won this TV at a Church raffle. It was brand new when we won it in 2011-2012, 7 or 8 years ago. I can’t remember. We kept the TV as a extra in the new in the box until we opened it two years ago. When we opened it the white packing around the TV was saturated in a oily substance and it was all over the TV. We wiped it clean with paper towels and the oil wore away some of the printing on the TV. I set it downstairs after we got our basement finished in 2017 and we really didn’t use it, maybe once because we are using the basement as storage right now and the kids are two young.

Bought for Xmas gift. Quit working four months in. RCA had their website so the Return Code does not work. Cannot even file the paperwork to maybe get a new one!! Guess I will just have to eat it. DON'T BUY A TABLET that is RCA! I am so frustrated right now I could just smack them in the face! Called them TWICE and still NOTHING!! I give up, not worth any more frustrations at all!! I will just throw my money away but I will NEVER buy another RCA product in my life and I will talk bad about them till I die!

My Son won a 55 inch RCA tv and because he had TVs he gave it to me and ever since then I started having problems. I can't fix the color and when I do and shut it off and turn it back on the color changes to either too white or too red or too dark, plus when I tried to connect my sound bar it doesn't work. I have send an email to Curtis International because they're responsible for the RCA TVs and I'm waiting for reply. Hopeful I'll get one. If I don't hear anything I'm going to junk it.

I purchased a home security camera system from BrandSmart. This is a RCA brand 4 camera system bought in January. We in April right now since I been trying to speak with RCA company regarding the barcode on the DVR refuses to scan. I had a professional installed the system but the code that's on the back of the DVR would not scan. I tried to call this company for 4 months now they got me going around in circle. I spoke to so many of them but no one seems to know what's going on. I'm very upset about this. This is the worse customer service ever. They not trying to help with your issue. Meanwhile I don't know what to do with this problem.

RCA has good tv no major problems but it may be because it's HD. But the remote for satellite doesn't operate the tv like it use to on the older sets so you have to use two remotes one for the tv and the other for satellite.

I got the dual screen portable DVD players from RCA for Christmas for my kids in the car. Within less than a month they stopped working. It would play for a minute or two then it would restart to the beginning. Tried to return it to Walmart but it was past their 45 day window. Called the SquareTrade warranty and they said it was still under manufacturer warranty. Called RCA and they started a claim and told me to send it to them. I sent it almost 2 months ago now with no return in sight. Every time I call they tell me another week or two. I am EXTREMELY upset and WILL NEVER buy an RCA product again. They are a horrible company with a horrible product.

I just spoke with a customer service representative for RCA. It has been clearly stated to me that their technology department would no longer be able to assist with any products more than 5 years old. It's a simple changing of the input because I no longer have a remote control and universal remote will not pair with my RCA television. It's their product but they said that they are no longer able to assist because the product is too old.

I thought it was a good brand, a good picture and a good price. I only watched this TV a little before I went to sleep. One night when I turned it on, there was a loud pop, a bright flash of light and the lights all turned off and there was a smell of burnt plastic. I tried to get it to work, checked the power and nothing. It's only 15 months and 12 days old, barely passed the 12 month warranty. The manual says even if it is passed the 12 months to call 800-968-9853. I did. A woman took my information and said someone would call me back in a few minutes. It's been 48 hours and no call.

Best picture ever. TV is 6 years old and still operates like new. RCA is a brand you can trust. TV was super easy to mount and set up. Will buy again. Our tv setup uses a soundbar. Wonderful sound and best picture ever!!

Purchased a NEW tv, it lasted 8 months. Sent it back for repair. They replaced the power board. It failed in three months! But the time I got it back and it failed it was out of warranty. Junked it in recycling bin! Worst tv ever owned!

Just like others, my 5 month old RCA 55" Ultra 4k HD TV from Walmart just stopped working. The power light goes on and off, buts that's it. I live on Maui and after reading the problems others have had getting their TVs repaired, I figured it's just not worth it. Buyer be aware. This is not the reputable RCA of the past. DO NOT BUY.

We purchased a 50” TV 4K for my aunt and uncle in May 2018 from Best Buy. The screen was great and the picture was beautiful. After 3 weeks the screen started turning black although the sound was still there. We had a hard time getting hold of customer service, who doesn’t give any information but it’s like the contact point between you and the company. When we finally got a reply from customer service, someone had to squeeze the time to take the TV back to them to get it fixed as my aunt and uncle are seniors and they don’t drive. The company had fixed the TV twice and the problem is worse and not any better. I recommend to never buy this brand ever.

Purchased an RCA TV and within a month...yes, a month...our TV started flashing colors (no picture, just colors). You can’t start watching a show without losing the picture within 2 minutes. I went online to try and find diy fixes...nothing worked. Contacted RCA (still under manufacturers warranty) and they require you to do so much stuff before they will even consider what action to take. Still waiting. I will NEVER buy RCA again! Biggest waste of money and time!

I got a $400 RCA 58 inch flat screen TV (rh0s581sm) from Superstore. Three months after buying it the screen goes on the bum, it's so messed up that it's basically useless. Going through the warranty claim process is a totally waste of time and mental sanity, as they demand all kind of info, photos, etc and then they stop communication. I spent hours on phone trying to talk with an agent and all they do is they kick you around until you give up. They say there's physical damage and IT IS NOT! It’s just pointless and useless. WARNING - DO NOT BUY RCA. Their products are pure and unadulterated crap and their customer service sucks big time.

First time I had ever bought an RCA tv and believe me I’d never buy another RCA product, 4 months after buying my tv and it goes on the bum, the screen is so messed up that you can’t even watch it, trying to get RCA to fix it even though it’s only a 4 month old tv. It’s so pointless and useless, they just give you a hard time, demand all this ** like pictures videos etc... All information you’ve already provided and they don’t even take the time to call you. They sit behind a computer and email you! WARNING - Do not buy RCA. Their products are garbage and their customer service skills suck.

I purchased this tablet for my youngest daughter for Christmas, she's literally used it for less than a month. It has a gigantic foam case and screen protector. I was only able to purchase it with a gift card I'd received from a class that promotes self-sufficiency for impoverished people. She has used this tablet less than 20 times and was home sick from kindergarten today when she sat it down on the coffee table. She covered up with her blanket and picked it up only to see FOUR HUGE CRACKS running vertically from the bottom towards the top. The screen immediately failed to work in any way, shape, or form. I still have her other tablet (that shattered when her sister tackled her; enough to slice your fingers) and the screen still works on that one.

I am 64 yrs. old. I grew up with RCA and always trusted it... I got a small inheritance a couple years back and the biggest part of it, went to getting myself a big screen tv. I was happy to find an RCA because I always trusted you. I spent $ 650.00 for it and was so pleased and now it doesn't even turn on. Sometimes I can get voices but no picture at all... I am on Social Security and don't have the money or inclination to replace a $650 tv every 2 years... I have been so upset about it all. Today, I go to my son's house and his RCA 50 in. big screen is doing the same thing... His tv just comes on in Spanish. What is wrong with you. Do you not even value your customers anymore? You make poor quality products which you charge a mint for and then set it to break.